Space control agent job description

Allied Universal Event Services, North America's leading crowd management, event staffing, and consulting company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that service thousands of entertainment locations such as sports stadiums, concerts, convention centers, and other venues annually. The majority of our positions offer flexible schedules which let you decide when you want to work!
Weekly pay starting at $16.10

Allied Universal Event Services is looking to hire Event Staff to work concerts, conventions, trade shows and much more. This position is responsible for duties such as collecting tickets, welcoming and ushering guests, and providing superior customer service. Event Staff team members are also responsible for directing foot traffic, and ensuring the cleanliness, operational efficiency and maintenance of designated areas.

**ESSENTIAL JOB DUTIES AND RESPONSIBILITIES** : Those duties necessary to meet the minimum requirements of the position. Other duties may be assigned.

+ Assists in all aspects of event day preparation and execution.

+ Allows appropriate entry into each venue, may collect and/or scan tickets, verify wristbands and badges, direct traffic coming in and out of the venue.

+ Demonstrates an understanding of the policies, procedures and regulations of different venues, facilities and events.

+ Initiates a genuine, friendly and personal greeting to our guests as they arrive at your facility entrance, aisle, concourse area or other location, and a sincere thank you as you complete your encounter with each guest.

+ Provides guests with helpful directions and/or suggestions that will enhance their entertainment experience.

+ Interactions with guests include a smile and use of a natural speaking voice, including natural inflection and a friendly tone.

**QUALIFICATIONS:** To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

+ Must be 18 years of age or older.

+ Must have a high school diploma (or equivalent).

+ As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test and may be required to pass a Driver's Record check.

+ Be professional, articulate and able to use good independent judgment and discretion.

+ Must be able to work overtime as needed.

+ Outstanding verbal and written communication skills required.

**Allied Universal is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

**Allied Universal is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .


**Location:** United States-California-Los Angeles

**Job Category:** Event Security

+ Assist peers within a team capacity by monitoring Sabre queues, preventing/reporting

+ Providing support for questions related to air contracts, promotions, formats and faring

+ Review all international reservations to ensure the lowest fare is confirmed

+ Evaluate alternate airfares for lower cost by checking consolidators and other resources to ensure the lowest fare is confirmed

+ Provide creative ticketing possibilities to lower the total fare by split ticketing, around the world or circle pacific fares, often reviewing these with the International Rate Desk

+ Ensure reservations are reviewed for commission opportunities

+ Researching current or past contracts to reconcile ADMS

+ Ensure that client travel policies are consistently followed and documented

+ Continually stay informed of all airline rules and regulations in addition to other industry requirements

+ Coordination with supervisors and team leads on urgent matters

+ Project positive attitude with high energy, diplomacy, and creativity in work strategies

+ Provide peer support with a high degree of initiative, confidentiality, and professional demeanor

+ Participate in operational projects and functions as appointed by manager

+ Utilize Global Distribution Systems (GDS) to arrange appropriate segments of travel and execute: ticketing, exchanges, refunds, and queue sorting

+ Be responsive to internal and external client's needs and issue resolution with excellent communication and follow up

Requirements:

+ Previous experience working within a travel management company required

+ Prior native GDS use in Sabre is required

+ Strong background in Q/C, airline ticketing, and ticketing requirements and procedures is required.

+ Excellent written and verbal communication skills

+ Superb attention to detail

+ Outstanding analytical and critical thinking abilities

+ Ability to multi-task, pro-actively resolve problems independently, and work well under pressure

+ Must have impeccable listening skills

+ Ability to work under pressure and meet deadlines

+ Demonstrated knowledge of the best practices within the travel industry

+ Proficiency in Microsoft Suite; especially Outlook and Word is a plus

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans

Job DescriptionSalary: $21.50 - 22.50/hour

Organization & Program Overview

The Center for African Immigrants and Refugees Organization (CAIRO)’s mission is to advocate for and act to increase equity and social justice through programs, services, community organizing and collaborative leadership that create equitable opportunities for African refugees and immigrant children, youth and families to thrive. CAIRO envisions a more just and equitable society in which children, youth, and families live in sustained, supportive communities, which reinforce the cultural wealth and lived experience of the family.

The Schools, Parents and Community Engaged (SPACE) Program is a student school-based and community support program that works closely with African students, parents and schools to build spaces where children feel safe, supported and ready to learn. We work with African immigrant students in classrooms, within families, and in the broader community. We currently serve four schools in the St. Cloud area where we provide academic support within the school and out of school tutoring, mentoring, socio-emotional support, and connecting families to community services that they need. We have staff assigned at the schools to address barriers related to language and culture and build bridges between the schools, students and parents.

Position Summary

SPACE Agents are responsible for the successful day to day operation of the SPACE Program. Agents work in collaboration with school and district staff, and families and communities to lead the development of school based programs and strategies addressing academics, enrichment, and recreation; develop and maintain strong and positive relationships with agents and school leadership; ensure that core services are culturally responsive to meet the needs of an elementary, middle and high schools with a large African population.

This is a full-time, non-exempt position that will work Monday - Friday, September 2022 through June 2023.

Salary

$21.50 - 22.50/hour, depending on experience

Benefits

CAIRO offers the following benefits for this position:

• 16 days of Paid Time Off.
• 16 paid company holidays.
• 100% employer-covered medical and dental premiums for employee coverage; employee-covered vision insurance.
• 401(k) plan with an up to 3% employer match.

Duties & Responsibilities

• Design and implement the SPACE components and programming at assigned school sites.
• Develop core services to address the academic, enrichment, recreation, leadership and social service needs of students and families. The services must be developed to meet the needs of a culturally diverse student population.
• Design and implement the training components and programming for families and schools.
• Perform administrative tasks including database management, data collection and writing and submitting required final progress reports.
• Work in collaboration with the CAIRO leadership to develop and execute adult and family programming to encourage parent engagement.
• Maintain regular communication with staff, the families, school staff and community partners.
• Conduct outreach to community members to inform them about services and resources.
• Attend meetings and events for CAIRO or school as needed.
• Organize and maintain records and documentation as required. Enter data and complete reports as required by the CAIRO office.
• In collaboration with SPACE Program Manager and other Agents, develop workshops for the teachers and district leadership.
• Refer students who need academic support to Student Support Specialists for tutoring.
• Perform other duties as assigned including but not limited administrative functions at the office, when needed.

Abilities, Skills, & Experience

• Must be motivated, energetic, punctual, responsible, and exhibit a positive attitude to be an excellent role model for students, families and staff members.
• Experience: two or more years of experience working with African students and families is essential.
• Fluency in English required; fluency in at least one African language such as Arabic, Somali, Swahili, Tigrinya preferred.
• Ability to lead, teach, and interact with parents, staff, teachers, children, and the school community.
• Full commitment to the mission/philosophy of the CAIRO Program.
• Knowledge of and ability to facilitate workshops and forums.
• Excitement and positive attitude toward working with children.
• Dedication to the pursuit of education (for self and students).

Education

• Some college coursework in relevant subjects required; Associates or Bachelor’s degree in Early Childhood Education, Psychology, Social work or related field is preferred.

Work Environment & Location

• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to sit (at times on the floor with children) and reach with hands and arms. The employee may occasionally lift and/or move up to 20 pounds.
• Frequent use of keyboard, monitor, mouse, telephone and/or headset
• Use of a personal vehicle with reimbursement will be required.
• Work locations in St. Cloud, MN.

CAIRO is a participant in the E-Verify Program and an Equal Opportunity Employer.