Medical Receptionist jobs at Sparrow Health System - 27 jobs

Description: Positions Location: Williamston, MI General Purpose of Job: Perform general clerical duties associated with patient services to include: scheduling, greeting, admitting and discharging patients, answering all incoming phone calls, filing, and assisting with maintenance of medical records. Essential Duties: This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position. * Greet, interact with, direct patients, visitors and others appropriately. Provide relevant information regarding department procedures, fees, and services. Facilitate referral to physicians and ancillary departments. * Answer incoming calls, respond to inquiries or appropriately make referral within the department or outside the practice. Open, sort, review and distribute mail. * Participate in compiling pertinent data for patient demographic records, admit and discharge patients, schedule appointments, refer for tests and other services and take phone notes. * Complete required forms/reports and enter data into computer, for correct insurance billing. Tabulate receipts, following billing procedures. * Maintain records/files, obtain authorization forms for services and release of records. * Operate various standard and/or automated office equipment(computer, calculator, telephone, intercom, copier and fax). * Assume preceptor role for new clerical assistants * Other duties as assigned. Job Requirements General Requirements • Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures. • Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence). • Role model behaviors that value the diversity of our associates, patients and customers and supports creating an environment that is inclusive, welcoming and respectful. • Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank). • Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities. Work Experience • Six months experience in a health care office or similar setting. Preferred. • Medical terminology, diagnosis and procedure coding, insurance and basic accounting as obtained through successful completion of a course. Preferred. • Experience with an EMR. Preferred. Education • High school diploma or GED Specialized Knowledge and Skills • Demonstrates knowledge of CRT keyboard to process transactions. • Demonstrated excellent verbal and written communication skills • Ability to work in an EMR • Medical terminology, diagnosis and procedure coding, insurance and basic accounting as obtained through successful completion of a course preferred University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Location: Sparrow Medical Group Activation Date: Tuesday, December 2, 2025 Expiration Date: Sunday, March 1, 2026 Apply Here

More Than Just Care, It's Community Imagine doing meaningful work in a place where people vacation. That's life at Munson Healthcare - northern Michigan's largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about - with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings Job Description A Day in the Life Provide compassionate, patient-centered care as part of a collaborative nursing team Maintain and evaluate patient and staff data collection systems and processes to support the practice of nursing and delivery of patient care Facilitate patient flow on unit as it relates to admissions and discharges Communicate effectively with patients, families, and team members Foster and evaluate an environment that empowers and supports staff, including the professional nurse in analysis of assessment data and in decisions to determine relevant diagnoses Qualifications What's Required Active nursing license in the state of Michigan A BSN is preferred. Applicants with an ADN must commit to earning a BSN within 5 years of hire MDS experience required 2 years of experience in Long Term Care preferred Charge nurse or leadership experience preferred Additional Information This position is eligible for a $7,500 sign-on bonus with 2-year employment commitment to Munson Healthcare! Terms and conditions apply. Are you Munson Material? Apply today! Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.

Works under general guidance. Able to establish priorities and meet tight deadlines with strong problem-solving ability Exercises a high degree of control over confidential medical information. Inputs and updates all insurance information in appropriate screens. Verifies eligibility of all insurances available online or by phone. Identifies primary and secondary insurance. Inputs insurance information in correct COB order. Obtains claim numbers and verifies that claims are established for Workmen's Comp and Auto Insurance. Identifies the need for pre-authorization information, makes decisions relating to insurance eligibility utilizing several online systems available at MMC. Scheduled patients: Obtains and documents pre-authorization as appropriate for procedure. Emergent patients: obtains pre-authorization guidelines and communicates information to Utilization Management. Follow up on all verification issues in a timely manner and communicate information to proper departments regarding information obtained. Responsible to keep current on billing requirements from third parties such as, Blue Cross/Blue Shield, Medicare, Medicaid, and all other health insurance carriers. Performs insurance verification, obtains pre- and retro- certification information for all inpatient activity. Communicates appropriate information to the Utilization Management team as required. Refers patients to Financial Counselors to obtain financial assistance and /or payment arrangements when appropriate. Interprets and initiates problem solving, prioritizes work activity. Keeps educational information, manuals and guides at team level updated and current. Works various reports. Meets productivity and quality standards. Identifies and documents patient financial liability. Qualifications 2 Year / Associate Degree or Equivalent experience 1.5 years of related experience in healthcare Additional Information Key Competencies and Skills Advanced keyboard, mouse, computer and Microsoft Office skills. Must have knowledge and ability to learn, access and utilize 10+ of the computer programs listed below within 90 days of hire. Outlook Star Insurance Verification systems Smart Web Power Chart First Net 3M Coding Ontrac and related tools NextGen Cerner Must possess exceptional oral and written communication skills. Ability to demonstrate effective communication with patients, Dr's offices and technicians within hospital departments, and create accurate documentation with information gathered. Must be warm, friendly, and sensitive to the feelings and concerns of others. Ability to demonstrate effective communication with Insurance companies to obtain, verify, and create accurate documentation with information gathered. Ability to perform online insurance verification through the Internet. Must demonstrate ability to adapt to change and keep up with continued advanced education requirements. Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.

More Than Just Care, It's Community Imagine doing meaningful work in a place where people vacation. That's life at Munson Healthcare - northern Michigan's largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about - with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings Job Description A Day in the Life Patient Access Representative will greet and direct patients, families to testing and surgical areas in the facility in a courteous and welcoming manner and be highly mobile to assist patients, family and visitors to include transport or arranging transportation as needed. Registration responsibilities include obtaining/verifying all required patient information to enter into the registration system in an expedient manner. The Patient Access Representative will work positively with all levels of staff in completion of job responsibilities. Greets patients, family members and other customers in a courteous and welcoming manner. Ask for and provides all information necessary to promote patient understanding of procedures, expectations, and the hospital environment; exchanges all information in a friendly, kind manner. Must possess exceptional people skills. Exercises a high degree of control over confidential medical information. Keeps offices and work area orderly and properly stocked. Responsible to access department communications daily utilizing telephone voice mail and/ or e-mail. Expected to make immediate requested changes to current information collection procedures utilizing daily communications. This is often requested before official documentation of changes. Acts as a preceptor for new hires to provide all levels of education required for that position. Performs other duties as assigned by the PAS leadership team. Qualifications What's Required Associate's degree or 2 years formal education or equivalent experience. Two (2) years' work experience in customer service, healthcare or business-related field. Additional Information Are you Munson Material? Apply today! PRN - as needed for coverage for call-ins, PTO coverage, etc. No set number of hours per week. Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.

Schedule: Monday - Friday - Day Shift More Than Just Care, It's Community Imagine doing meaningful work in a place where people vacation. That's life at Munson Healthcare - northern Michigan's largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about - with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings Job Description A Day in the Life Responsible for the creation of and updates to Oracle Health-based provider and resource templates within the Munson Provider Network (MPN), ensuring compliance with the MPN's Access Guiding Principles and Operational Standards. This includes monitoring schedule change requests, developing and modifying scheduling templates to optimize provider time in practice, and supporting the improvement of patient access, provider scheduling rates, and provider productivity. Qualifications What's Required Associate's degree in health services administration or related field preferred. In lieu of an associate's degree, candidate must have at least 3 years of experience in health care. Experience with MHC's automated Information Systems, including Oracle Health and Microsoft Office Suite preferred. Experience in schedule management and applying medical templates is preferred but not required. Ability to work a flexible shift (weekends, evenings) may be required occasionally Additional Information Are you Munson Material? Apply today! Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.

Schedule: 40 Hours Weekly - Monday - Friday More Than Just Care, It's Community Imagine doing meaningful work in a place where people vacation. That's life at Munson Healthcare - northern Michigan's largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about - with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings Job Description A Day in the Life This position manages referrals both into and out of the clinic, including prior authorizations, medical records, and other communication. Efficiently calling patients and scheduling appointments, verify insurance, and demographics This role requires superior customer relationship skills and the proven ability to communicate. effectively and accurately, both verbally and in writing with all levels. The ideal candidate has the ability to operate under frequently stressful conditions due to constantly changing requirements of healthcare and is able to adapt by embracing and supporting change as necessary to obtain operational and performance efficiencies. Qualifications What's Required Associate degree in health services administration or related field; and at least three (3) years' experience in related field with advancing experience. In lieu of an associate degree, candidate must have 5 years of experience in health care. Knowledge of MHC's automated information systems, such as Cerner, PWS, Microsoft products, and Order Checker, preferred. Experience with Microsoft Office Suite products is highly preferred. Additional Information Are you Munson Material? Apply today! Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.

More Than Just Care, It's Community Imagine doing meaningful work in a place where people vacation. That's life at Munson Healthcare - northern Michigan's largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about - with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings Job Description A Day in the Life Patient Access Representative will greet and direct patients, families to testing and surgical areas in the facility in a courteous and welcoming manner and be highly mobile to assist patients, family and visitors to include transport or arranging transportation as needed. Registration responsibilities include obtaining/verifying all required patient information to enter into the registration system in an expedient manner. The Patient Access Representative will work positively with all levels of staff in completion of job responsibilities. Greets patients, family members and other customers in a courteous and welcoming manner. Ask for and provides all information necessary to promote patient understanding of procedures, expectations, and the hospital environment; exchanges all information in a friendly, kind manner. Must possess exceptional people skills. Exercises a high degree of control over confidential medical information. Keeps offices and work area orderly and properly stocked. Responsible to access department communications daily utilizing telephone voice mail and/ or e-mail. Expected to make immediate requested changes to current information collection procedures utilizing daily communications. This is often requested before official documentation of changes. Acts as a preceptor for new hires to provide all levels of education required for that position. Performs other duties as assigned by the PAS leadership team. Qualifications What's Required Associate's degree or 2 years formal education or equivalent experience. Two (2) years' work experience in customer service, healthcare or business-related field. Additional Information Are you Munson Material? Apply today! Located within the Emergency Department Schedule: Full-time, day shift, 5:30a - 6:00p **Eligible for a $3,000 sign-on bonus** Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.

More Than Just Care, It's Community Imagine doing meaningful work in a place where people vacation. That's life at Munson Healthcare - northern Michigan's largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about - with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You * Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. * Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. * Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. * Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings Job Description Patient Care Coordinator - C3 (Pediatrics/Women's/Children's Services) C3 is a 17 bed unit that provides pediatric women's and children's services, plastic and reconstructive surgery and general medicine overflow. C3 accepts Maternity overflow, medical surgical patients undergoing gynecologic procedures, plastic and reconstructive, and mastectomy surgery. Pediatric Intermediate Care provided. Maintains and evaluates patient and staff data collection systems and processes to support the practice of nursing and delivery of patient care within their defined areas/s of responsibility. Evaluates assessment practices to assure timely, reliable, valid and comprehensive data collection. Diagnosis/Problem Identification-Fosters and evaluates an environment that empowers and supports staff, including the professional nurse in analysis of assessment data and in decisions to determine relevant diagnoses. Identification of Outcomes-Maintains and evaluates processes that promote RBC and desired patient-centered outcomes that are culturally sensitive and inclusive of patient/family needs according to accepted standards of clinical nursing practice. Promotes the integration of clinical and human resource data to support decision-making, which maximizes resource utilization. Facilitates and empowers registered nurses to assume accountability for patient outcomes in their area of responsibility. Planning-Supports organizational and RBC Unit Action Council plans related to the delivery of unit based nursing services and patient care. Oversees and assists with evaluation of plan of care with the patient, family and other health care providers that prescribe interventions to attain expected outcomes. Facilitates patient flow on unit as it relates to admissions and discharges. Implementation Assures the plan of care is safe, timely and appropriate. Coordinates resources for maximum utilization of daily systems. Evaluation-Evaluates patient care in relation to expected outcomes. Participates in the evaluation of programs, processes and desired patient-centered outcomes. Professional Performance Standards Quality of Care and Leadership Practice-Embraces and supports Relationship Based Care and the Performance Improvement philosophy of Munson Medical Center. Assists with evaluation of the quality and effectiveness of nursing practice. Provides leadership in establishing a culture of safety. Supports a shared governance philosophy. Performance-Assists manager/director to evaluate staff performance based on professional practice standards, relevant statues and regulations, and organizational criteria, and RBC philosophy. Assists manager / director through participation in the Annual Discussion process of same shift staff as well as providing assistance and feedback with the corrective action process as needed by unit. Mentors and coaches staff to attain optimal performance. Education -Seeks additional knowledge and skills appropriate to the practice setting by participating in educational programs and activities, conferences, workshops and self-directed learning. Supports staff in meeting their educational needs. Supports and assists in maintaining a healthy learning environment for staff and students if applicable. Professional Environment -Fosters a professional environment. Role models collaborative relationships between nursing, medicine and other disciplines. Supports a climate of effective communication by role modeling Commitment to Co-workers. Ethics-Bases actions and decisions on ethical principles. Utilizes the Code of Ethics for Nurses to guide practice. Fosters a non-discriminatory climate in which care is delivered in a manner sensitive to sociocultural diversity. Collaboration-Collaborates with staff, providers and other disciplines and departments for provision of seamless delivery of services. Research-Utilizes current research findings and current practice guidelines to strengthen patient care. Supports and facilitates the involvement of nursing staff in evaluation and integration of research into the delivery of nursing care. Resource Utilization - Assigns patient care consistent with organizational policies, primary nursing model of care, procedures, legal, and regulatory requirements, according to the knowledge and skills of the designated caregiver as per unit standards. Maximizes utilization of scarce resources Qualifications ENTRY REQUIREMENTS Current license as a Registered Nurse in the State of Michigan. Minimum of 2 years of relevant experience, 2 years in the specialty area preferred. Actively pursuing a Baccalaureate degree in Nursing required for those hired into the role prior to October 1, 2018. A BSN is required for those hired into the role after October 1, 2018. Transition Plan for those currently in the role for meeting Educational Requirements: * Begin BSN within two years of October 1, 2011 * Complete BSN degree by October 1, 2018 Charge Nurse experience preferred. Additional Information Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.

More Than Just Care, It's Community Imagine doing meaningful work in a place where people vacation. That's life at Munson Healthcare - northern Michigan's largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about - with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You * Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. * Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. * Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. * Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings Job Description As northern Michigan's largest healthcare system, we are deeply connected to the communities we serve and committed to caring for our families, friends and neighbors. When you join Munson Healthcare, you'll find a supportive work environment that is focused on continuously improving. This is a place where you can learn and grow, and your career can flex with your life. And when you step out of work, you'll find things to do in every season--from freshwater beaches and outdoor recreation to unique restaurants and world-class wineries. Are you ready to improve your life and join the team that improves lives in our communities every day? Start your career at Munson Healthcare! * Be part of a team that nurtures a culture of caring every day. * Our dynamic work environment includes many opportunities for growth and development. Munson Healthcare: * Balance - Get out on the water, in the woods, on the trails or around town * Opportunity - Be a part of northern Michigan's leading healthcare team with opportunities for personal and professional growth throughout the healthcare system * Flexibility - A career that can change as your life changes * Teamwork - Our people make Munson Healthcare a great place to work! What's Required: * 2 Years of Relevant Experience * Current License as a Registered Nurse in the State of Michigan The Benefits of Working at Munson: Qualifications What's Required Adjust and add bullet points as needed. * Licensed RN in the State of Michigan * Experience in [specific clinical area, e.g., Med/Surg, ICU, OB, etc.] preferred Additional Information Are you Munson Material? Apply today! Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.

More Than Just Care, It's Community Imagine doing meaningful work in a place where people vacation. That's life at Munson Healthcare - northern Michigan's largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about - with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings Job Description Coord Patient Care - Cardiac Care Unit Part of The Webber Heart Center, the A3 Cardiac Care Unit (CCU) at Munson Medical Center is an acuity adaptable unit providing complex care to high acuity patients across the continuum from critical illness to time of discharge. The CCU is a 30-bed unit specializing in the care of patients with acute and chronic cardiac diagnoses such as STEMI, structural heart disease, post-cardiac arrest, interventional cardiology, advanced heart failure requiring assistive device support, and vascular surgery. Additionally, the unit supports patients with a variety of other medical and surgical diagnoses with multi-system involvement requiring critical and intermediate care modalities. Why work in the Cardiac Care Unit at Munson Healthcare? Teamwork and support - our multidisciplinary teams include experienced RNs, providers, clinicians and support staff who will help you transition to your new role. Nationally-recognized care - Top 100 hospitals, advanced cardiac and neuro/stroke programs, and the latest technology to support our clinicians. Commitment to growth and development - we offer a Critical Care Residency, thousands of educational offerings, leadership development, simulation education and tuition reimbursement. Qualifications What's Required: Active Registered Nurse license in the State of Michigan BSN degree within 5 years of start date Minimum of 2 years of relevant experience, 2 years in the specialty area preferred. Additional Information Are you Munson Material? Apply today! Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.

More Than Just Care, It's Community Imagine doing meaningful work in a place where people vacation. That's life at Munson Healthcare - northern Michigan's largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about - with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings Job Description Coord Patient Care - Cardiac Care Unit Part of The Webber Heart Center, the A3 Cardiac Care Unit (CCU) at Munson Medical Center is an acuity adaptable unit providing complex care to high acuity patients across the continuum from critical illness to time of discharge. The CCU is a 30-bed unit specializing in the care of patients with acute and chronic cardiac diagnoses such as STEMI, structural heart disease, post-cardiac arrest, interventional cardiology, advanced heart failure requiring assistive device support, and vascular surgery. Additionally, the unit supports patients with a variety of other medical and surgical diagnoses with multi-system involvement requiring critical and intermediate care modalities. Why work in the Cardiac Care Unit at Munson Healthcare? Teamwork and support - our multidisciplinary teams include experienced RNs, providers, clinicians and support staff who will help you transition to your new role. Nationally-recognized care - Top 100 hospitals, advanced cardiac and neuro/stroke programs, and the latest technology to support our clinicians. Commitment to growth and development - we offer a Critical Care Residency, thousands of educational offerings, leadership development, simulation education and tuition reimbursement. Qualifications What's Required: Active Registered Nurse license in the State of Michigan BSN degree within 5 years of start date Minimum of 2 years of relevant experience, 2 years in the specialty area preferred. Additional Information Are you Munson Material? Apply today! Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.

General Purpose of Job: The registration of outpatients in a timely and efficient manner. Verifies insurance, performs point-of-service cash collection, discharges patients following appropriate protocols, and provides customer service duties in a proactive and professional manner. Essential Duties: This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position. * Interacts with patients, family, healthcare providers and office staff to provide customer service, which meets and exceeds the needs of our patients and other customers. * Performs all-encompassing registration and discharge duties for our patient customers. * Coordinates appointment scheduling and appointment reminder calls as needed. * Verifies insurance eligibility. * Collects payments for co-pays, deductibles, and other patient balances. * Collects all demographic and financial information in an accurate and professional manner. * Assures the accuracy of all patient encounter forms associated with the patient visit. * Assists with the training and continuing education of staff as needed. Job Requirements General Requirements None Work Experience Minimum of one year experience in physician practice setting. Education High School Diploma or GED Specialized Knowledge and Skills Excellent verbal and communication skills with knowledge of medical terminology. Demonstrated knowledge of computer keyboard skills. Working knowledge of medical terminology, diagnosis/procedure coding preferred University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Location: Sparrow Ionia Hospital Activation Date: Friday, January 2, 2026 Expiration Date: Sunday, January 11, 2026 Apply Here

General Purpose of Job: Perform general clerical duties associated with patient services to include: scheduling, greeting, admitting and discharging patients, answering all incoming phone calls, filing, and assisting with maintenance of medical records. Essential Duties: This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position. * Greet, interact with, direct patients, visitors and others appropriately. Provide relevant information regarding department procedures, fees, and services. Facilitate referral to physicians and ancillary departments. * Answer incoming calls, respond to inquiries or appropriately make referral within the department or outside the practice. Open, sort, review and distribute mail. * Participate in compiling pertinent data for patient demographic records, admit and discharge patients, schedule appointments, refer for tests and other services and take phone notes. * Complete required forms/reports and enter data into computer, for correct insurance billing. Tabulate receipts, following billing procedures. * Maintain records/files, obtain authorization forms for services and release of records. * Operate various standard and/or automated office equipment(computer, calculator, telephone, intercom, copier and fax). * Assume preceptor role for new clerical assistants * Other duties as assigned. Job Requirements General Requirements • Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures. • Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence). • Role model behaviors that value the diversity of our associates, patients and customers and supports creating an environment that is inclusive, welcoming and respectful. • Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank). • Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities. Education • High school diploma or GED Specialized Knowledge and Skills • Demonstrates knowledge of CRT keyboard to process transactions. • 80% accuracy in demographic input • Demonstrated excellent verbal and written communicaiton skills • Ability to work in an EMR University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Location: Sparrow Medical Group Activation Date: Tuesday, December 2, 2025 Expiration Date: Sunday, March 1, 2026 Apply Here

More Than Just Care, It's Community Imagine doing meaningful work in a place where people vacation. That's life at Munson Healthcare - northern Michigan's largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about - with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings Job Description A Day in the Life Patient Access Representative will greet and direct patients, families to testing and surgical areas in the facility in a courteous and welcoming manner and be highly mobile to assist patients, family and visitors to include transport or arranging transportation as needed. Registration responsibilities include obtaining/verifying all required patient information to enter into the registration system in an expedient manner. The Patient Access Representative will work positively with all levels of staff in completion of job responsibilities. Greets patients, family members and other customers in a courteous and welcoming manner. Ask for and provides all information necessary to promote patient understanding of procedures, expectations, and the hospital environment; exchanges all information in a friendly, kind manner. Must possess exceptional people skills. Exercises a high degree of control over confidential medical information. Keeps offices and work area orderly and properly stocked. Responsible to access department communications daily utilizing telephone voice mail and/ or e-mail. Expected to make immediate requested changes to current information collection procedures utilizing daily communications. This is often requested before official documentation of changes. Acts as a preceptor for new hires to provide all levels of education required for that position. Performs other duties as assigned by the PAS leadership team. Qualifications What's Required Associate's degree or 2 years formal education or equivalent experience. Two (2) years' work experience in customer service, healthcare or business-related field. Additional Information Are you Munson Material? Apply today! PRN - as needed for coverage for call-ins, PTO coverage, etc. Not a set number of hours per week. Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.

General Purpose of Job: Schedule and coordinate resources for patient procedures. Obtain all needed patient related information. Verify all procedures in EPIC. Greet and check in patients for testing using AIDET. Support Administration in their daily needs. Essential Duties: This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position. * Interviews patients and physicians office staff for the purpose of entering confidential patient insurance and demographic information into the EPIC/Radiant scheduling system. * Serve as Liaison for Centralized Scheduling. Assures that improvement measurements are implemented. * Schedules patient procedures using EPIC obtaining all necessary information and coordinating procedures with physicians, cardiology staff, equipment and personnel availability. * Shares needed patient testing instructions with nursing staff * Monitor accuracy of scheduled orders coming through Centralized Scheduling. * Process patient orders via EPIC. * Answer all incoming, outgoing and inter-hospital phone calls using AIDET. Relays information to proper party, takes messages, contacts necessary person, and answers inquiries. * Handles confidential information on a daily basis and maintains HIPPA compliance. * Types reports, communications, records and forms as well as copying, filing, and delivery of these materials. Performs all other secretarial duties as assigned * Initiates pages to physicians and staff. * Maintains patient medical records. Job Requirements Work Experience • Minimum of two years advanced secretarial training and/or experience. • Minimum of 6 months experience with scheduling applications. Education • High School Diploma Specialized Knowledge and Skills • Position requires self-discipline, excellent communication skills, a high degree of personal motivation and excellent teamwork skills • History of outstanding customer service skills • Ability to multitask • Strong attention to details • Work history that exhibits outstanding dependability and ability to work independently • Must be able to type 45+wpm • Proficient in medical terminology. • Proficient word processing and dictation/transcription skills. • Use multi-line phone • Knowledge and working experience with Excel • Demonstrate knowledge of EPIC • Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job. University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Location: Sparrow Hospital Activation Date: Friday, December 12, 2025 Expiration Date: Sunday, March 1, 2026 Apply Here

General Purpose of Job: Ensure that all patients on the are scheduled for physical therapy, occupational therapy, speech therapy and recreational therapy appointments on a daily basis, including ensuring that patients meet with required amount of minutes per insurance guidelines within a seven day period. Ensure that each therapist receives a daily schedule and that patients receive a daily schedule. Support team members in their daily roles and communicate clearly any needed information to concerned parties. Assists with wheelchair assignments and maintenance. Essential Duties: This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position. * Reviews new admissions for ordered therapy services * Schedules patient appointments with appropriate disciplines and staff, making note of evaluations, discharges, and family training and scheduling appropriately. * Completes team conference scheduling each week * Communicates within the team to all involved parties any discharges or admissions to the floor * Communicates within the team any unplanned schedule interruptions * Works with leadership to ensure adequate staffing levels for each shift * Compiles daily schedules for therapists, ensuring that productivity expectations are met * Compiles daily schedules for patients, ensuring that required therapy minutes are met each seven day period per insurance guidelines * Maintain accurate floor sheets and distribute accordingly * Communicate with all team members to coordinate delivery of therapy services in accordance with required therapy minute guidelines. * Provide appropriate wheelchairs to patients and maintain all wheelchairs and wheelchair parts. * Perform and document cleaning and maintenance activities according to department standards. These include but are not limited to cleaning treatment areas, stocking clean linens, removing dirty linens, disinfecting patient care equipment, and performing routine maintenance checks. * Assist in the provision of therapy interventions under the supervision of a staff PT, PTA, OTR, or COTA. Therapy interventions include but are not limited to: modality assistance, equipment and treatment area set up and clean up, aquatic therapy program assistance, assistance with ambulation, transfers, wheelchair mobility, and mat activities and assistance with ADLs and table top activities. * Transport patients between therapy gyms/treatment rooms and patient rooms. * Communicate verbally with the responsible clinician regarding the patient's feedback related to designated intervention. * Seek ways to continually improve the value of our services and maximize our customers' rehabilitation potential by actively participating in activities such as in-services, staff meetings, team meetings, and continuing education courses. * Maximize customer satisfaction by treating our customers with respect and responding to their needs in a prompt, friendly, and courteous manner. * Follows all hospital policy and procedures related to infection control * Supports program operations as assigned. Job Requirements General Requirements • Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures. • Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence). • Role model behaviors that value the diversity of our associates, patients and customers and supports creating an environment that is inclusive, welcoming and respectful. • Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank). • Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities. Work Experience Minimum of 1 year hospital or outpatient health scheduling. Education • High school diploma or GED Specialized Knowledge and Skills • Able to type 45 WPM or demonstrate steps to increase proficiency toward this standard. • Demonstrate working knowledge of Microsoft Office applications or other computer software as deemed appropriate. • Demonstrate knowledge of EPIC • Demonstrate effective written and verbal communication skills and strong interpersonal skills • Demonstrate knowledge of medical terminology • Demonstrate ability to prioritize and keep pace in a very busy setting. • Ability to perform multiple tasks and adapt to changing work situations • Ability to handle office machinery such as fax machines and multi-line phone system. • Effective written and verbal communication skills and strong interpersonal skills. UM Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Location: Sparrow Hospital Activation Date: Monday, October 13, 2025 Expiration Date: Sunday, February 1, 2026 Apply Here

General Purpose of Job: Schedule and coordinate resources for patient procedures. Obtain all needed patient related information. Verify all procedures in EPIC. Greet and check in patients for testing using AIDET. Support Administration in their daily needs. Essential Duties: This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position. * Interviews patients and physicians office staff for the purpose of entering confidential patient insurance and demographic information into the EPIC/Radiant scheduling system. * Serve as Liaison for Centralized Scheduling. Assures that improvement measurements are implemented. * Schedules patient procedures using EPIC obtaining all necessary information and coordinating procedures with physicians, cardiology staff, equipment and personnel availability. * Shares needed patient testing instructions with nursing staff * Monitor accuracy of scheduled orders coming through Centralized Scheduling. * Process patient orders via EPIC. * Answer all incoming, outgoing and inter-hospital phone calls using AIDET. Relays information to proper party, takes messages, contacts necessary person, and answers inquiries. * Handles confidential information on a daily basis and maintains HIPPA compliance. * Types reports, communications, records and forms as well as copying, filing, and delivery of these materials. Performs all other secretarial duties as assigned * Initiates pages to physicians and staff. * Maintains patient medical records. Job Requirements General Requirements BCLS within 6 months Work Experience • Minimum of two years advanced secretarial training and/or experience. • Minimum of 6 months experience with scheduling applications. Education High School Diploma or GED Specialized Knowledge and Skills • Position requires self-discipline, excellent communication skills, a high degree of personal motivation and excellent teamwork skills • History of outstanding customer service skills • Ability to multitask • Strong attention to details • Work history that exhibits outstanding dependability and ability to work independently • Must pass data testing at 7,000 keystrokes or greater • Proficient in medical terminology. • Proficient word processing and dictation/transcription skills. • Use multi-line phone • Knowledge and working experience with Excel • Demonstrate knowledge of EPIC • Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job. University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Location: Sparrow Medical Group Activation Date: Friday, December 12, 2025 Expiration Date: Sunday, March 1, 2026 Apply Here

General Purpose of Job: Schedule and coordinate resources for patient appointments and procedures for Medical Oncology (6027), Radiation Oncology (7050) and Intravenous Specialty Infusion Center (ISIC). Obtain all needed patient related information including diagnostic records, lab results etc.. Verify all appointments/procedures in EPIC/Mosaiq. Greet and check in patients for testing using AIDET. Support Physicians/Administration/Caregivers in their daily needs. Essential Duties: This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position. * Interviews patients and physicians office staff for the purpose of entering confidential patient insurance and demographic information into the EPIC/Mosaiq scheduling system. * Serve as Liaison for Centralized Scheduling. Assures that improvement measurements are implemented. * Schedules patient procedures using EPIC/Mosaiq obtaining all necessary information and coordinating procedures with physicians, radiation oncology staff, equipment and personnel availability. * Obtains insurance authorizations as needed. * Coordinate the compiling of patient records to facilitate patient rounds and quality assurance matters. * Monitor accuracy of scheduled orders coming through Centralized Scheduling. * Process patient orders via EPIC/Mosaiq. * Support scheduling of radiation oncology appointments. * Answer all incoming, outgoing and inter-hospital phone calls using AIDET. Relays information to proper party, takes messages, contacts necessary person, and answers inquiries. * Handles confidential information on a daily basis and maintains HIPPA compliance. * Types reports, communications, records and forms as well as copying, filing, and delivery of these materials. Performs all other secretarial duties as assigned * Coordinates ordering needed supplies for department. * Initiates pages to physicians and staff. * Maintains patient medical records. * Instruct new Caregivers in all procedures and responsibilities. Job Requirements General Requirements • None Work Experience • Minimum of two years advanced secretarial training and/or experience. • Minimum of 6 months experience with EPIC scheduling applications within the past year • Preferred- Knowledge and experience with Mosaiq scheduling system. Education • High school diploma • Preferred- Professional certification. Specialized Knowledge and Skills • Position requires self-discipline, excellent communication skills, a high degree of personal motivation and excellent teamwork skills • History of outstanding customer service skills • Ability to multi task • Strong attention to details • Work history that exhibits outstanding dependability and ability to work independently • Proficient in medical terminology. • Proficient word processing and dictation/transcription skills. • Use multi-line phone • Knowledge and working experience with Excel • Demonstrate knowledge of EPIC University of Michigan Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. #LI-MA1 Location: Sparrow Hospital Activation Date: Friday, October 24, 2025 Expiration Date: Saturday, March 28, 2026 Apply Here

General Purpose of Job: Provide secretarial support services to the Rehabilitation Manager. This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position. * Greet and assist all patients, visitors or other persons upon entrance into the department. * Answer all incoming telephone calls, direct calls to the appropriate persons or department. * Schedule patient appointments and obtain information for registration and billing. * Compile, maintain, and distribute daily and weekly rehabilitation schedules. * Prepare pertinent information for new patient charts in an organized manner. Prepare charts for discharge following department guidelines. File pertinent information into charts as the need arises. * Mail or fax appropriate information including new prescription forms, plans of care, progress notes, and discharge notes. * Track Medicare/Medicaid and Blue Cross plans of care and progress notes to ensure physician's signature. * Sort and distribute departmental mail. * Demonstrate effective use of all office equipment. * Perform routine clerical tasks and assists other clerical associates with office duties as needed. * Enter ICD-9 diagnostic codes, and daily patient charges into the STAR system as assigned. * Monitor, inventory, and order departmental supplies. Maintain inventory of department therapy supplies and purchasing records. Generate purchasing requisitions. * Responsible for collecting, receipting and balancing monies received from patients. * Be familiar with information requirements for admission including prescriptions, insurance information, diagnosis, etc. * Be familiar with procedures for insurance pre-authorization and ensure that pre-authorizations are obtained on a timely basis prior to treatment. * Discharge patients from STAR system. * Cooperate with outpatient rehab staff and other health system departments in order to maximize the efficiency of non-clinical services such as the registering, scheduling, and billing of our patients. Job Requirements Work Experience See Education section Education High school diploma or G.E.D and minimum of 2 years clerical experience working in a medical office setting OR Bachleor's degree in related health sciences/administration Graduate of an accredited trade school or community college focused on medical office administration preferred. Specialized Knowledge and Skills Working knowledge of Microsoft Office Applications. Effective written and verbal communication skills, and strong interpersonal skills. Able to prioritize and keep pace in a busy setting. Able to perform multiple tasks and adapt to changing situations. Knowledge of medical terminology. Familiarity with various insurance programs and their benefit level preferred. UM Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Location: Sparrow Clinton Hospital Activation Date: Monday, December 15, 2025 Expiration Date: Sunday, February 1, 2026 Apply Here