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Produce Manager jobs at SpartanNash

- 63 jobs
  • Center Store Manager

    Spartannash 4.8company rating

    Produce manager job at SpartanNash

    At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, **_"I can't live without them."_** Our SpartanNash family of Associates is 20,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash's **People First** culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now! **Location:** 3950 E Galbraith Rd - Cincinnati, Ohio 45326 **:** Job Description **Position Summary:** This role is responsible to lead the day-to-day activities of the department operations in a retail store, ensuring the associates are trained, the department is fully staffed, operating at company standards and meeting all company goals and key performance indicators. **Here's** **what** **you'll** **do:** + Be responsible to order and maintain inventory in your department, while utilizing inventory control procedures to ensure product freshness and quality. + Review and validate received orders for amount, quality, count or weight, condition, and ensure all product is stored in appropriate areas. + Manage a team that completes all stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date sensitive rotation, as well as ensure all spoiled/damaged products are handled per established guidelines. + Maintain familiarity with all products carried in the department as well as throughout the store. + Know the advertised items, special prices, coupon deals or other features, that apply to the store's sales and rewards programs. + Assure that the weekly and period Flight Planare communicated and executed to company expectations and timeline. + Follow company policies and timelines usingthe required tools and software to manage scheduling, according to forecasted guidelines. + Implement and maintain work schedules, labor control, overtime control, and payroll expense for the department. + Implement Our Winning Recipe and model our core values and competencies. + Be responsible for department management including staffing, training, performance management, and career development of associates. + Develop and monitor department goals. + Develop and monitor department forecasts,as required. + Attend and participate in daily huddles, manager meetings, as well as district and company level meetings via phone, online, or in person, as required. + Maintain a clean, attractive, and well stocked department, by using structure of the day guidelines, as well as executing "Prime Time" standards. + Assure that all food safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed. + Assure that all safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed. + Develop and implement a plan that results in meeting company goals and key performance indicators. + Additional responsibilities may be assigned as needed. **Here's** **what** **you'll** **need:** + High School Graduate (Required) or Equivalent (GED). + Two years of retail experience preferred. + One-year supervisory experience preferred. + Strong written and verbal communication, and bookkeeping skills. + Good organization, prioritization, decision-making, problem solving and conflict management skills. + Strong leadership abilities with capability to work in a hands-on environment. + Good strategic planning and business acumen skills. + Good knowledge of retail store operations; knowledge of retail management systems. + Proficient in Word, Excel and PowerPoint. + Depending on company location, ability to communicate in Spanish is highly desirable. **Physical Requirements:** The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment. As part of our **People First** culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package (******************************************************** . SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans. We are not able to sponsor work visas for this position. **Company:** Dillonvale IGA **Job Area:** Retail **Job Family:** Retail Stores **Job Type:** Full time **Req ID:** R78682 Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. If you require assistance or an accommodation of any kind to complete an application, please contact us at **************************.
    $31k-49k yearly est. 60d+ ago
  • GROCERY/ASST DEPT LEADER

    Kroger 4.5company rating

    Westerville, OH jobs

    Assist Department Manager in planning, organizing, staffing, training and directing Grocery Department associates; perform production and customer service functions; maximize store sales and profits safely and ethically in accordance with policies and procedures. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands. Willing and available to work weekends and holidays as needed. Effective written and oral communication skills. Ability to make intelligent decisions quickly Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers. Possess abilities and skills for effective production, merchandising and customer services related to sale of merchandise. Understanding of all key components of department operations (i.e. Managing people, merchandising, computer assisted ordering, inventory management, shrink control, customer services, labor scheduling, expense control, etc.) Knowledge of applicable laws and regulations related to employment practices, OSHA compliance, etc. Qualified and able to operate power machinery and work with various job tools, (power jacks, box cutters, label guns, balers, compactors, etc.). Desired Grocery retail work experience and/or backup manager experience. Past work record reflects dependability and integrity. Assist the Department Manager in organizing work, filling department staffing needs as authorized by store management, and training and scheduling associates so that customers are consistently provided with prompt courteous service. Respond appropriately to customer or associate comments, complaints, requests, accidents and questions. Be prompt, tactful, calm, courteous and professional in all interactions. Use Computer Assisted Ordering (CAO) to manage ordering appropriate quantities of merchandise and supplies, and insure proper accounting of product received and balance on hand in the Department Manager's absence. Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise. Engage yourself and counsel associates in effective, productive merchandising techniques, customer services, product presentation and promotional activities. Follow through on implementation of company programs and adherence to company policies and procedures, particularly in the areas of dress code, grooming, sanitation and maintenance of a work environment free of unlawful harassment or discrimination. Provide Department Manager with input on department budgets, goals and results. Communicate and interact with associates and customers to provide a positive impression. Maintain equipment and facilities properly and safely in accordance with company policies and procedures. Maintain floor, shelf and grocery areas clean and up to sanitary standards. Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner. Demonstrated aptitude to manage people and organize workloads. Perform any and all duties as assigned.
    $32k-40k yearly est. Auto-Apply 60d+ ago
  • Overnight Stocking Manager

    Meijer 4.5company rating

    Bainbridge, OH jobs

    As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community! Meijer Rewards Weekly pay Scheduling flexibility Paid parental leave Paid education assistance Team member discount Development programs for advancement and career growth Please review the job profile below and apply today! Be part of something big-help launch our brand-new Bainbridge, OH supercenter in 2026! We're looking for a passionate Overnight Stocking Manager to help shape the culture of our store from day one. This is more than a leadership role-it's a chance to build a high-performing team in a new community and make a lasting impact on the lives of our team members and customers. The Department Manager is responsible for overall team member engagement for those in span of care. The leader will be responsible for driving recognition, feedback and coaching, performance management, training and development, and succession planning. The Area Leader will direct Leads and Team Leaders, while ultimately being accountable for area operations and financials (shrink, productivity, safety, scheduling & forecasting staffing needs, and team member and customer conflict resolution). The Area Leader will work to identify and implement process improvements as well as serve as a steward of the Meijer culture. What You'll be Doing: Engages with team members in span of care to ensure they are receiving appropriate onboarding, training and development, and coaching and feedback to be successful in all they do. Identifies talent and engages in career discussions to support overall store staffing and ensure a diversified talent pipeline strategy for team member as well as leadership roles. Involvement in candid discussions with team members to ensure Meijer standards are upheld and team members have the ability to grow within the organization. Accountability for area operations and financial results by overseeing the execution of corporate plans to ensure all services and products are effectively managed in order to maximize sales and productivity ultimately owning budget line items in the P&L. Drives safety and compliance throughout the store in addition to overall condition management as well as responsibility for following all compliance procedures in the store. Ensures the Team Leaders and Leads are providing guidance and assigning daily work assignments for team members as well as any training needs. This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required. What You Bring with You (Qualifications): Bachelor's degree or equivalent experience. Minimum 4+ years of retail/grocery or customer service experience. Progressive leadership experience preferred. A passion to provide industry leading service. Demonstrated ability to communicate with team members in a way that provides clear and precise direction. Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions. Demonstrated ability to lead an organization that practices working safely at all times. Demonstrates proactive/creative thinking and applies it to the business. A thorough understanding of seasonal and diverse merchandising which leads to meeting the needs of our customers/community and gaining sales and market share. A strong business acumen. An innovative attitude to help Meijer set the industry standard. A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.
    $82k-110k yearly est. Auto-Apply 60d+ ago
  • Emerging Store Manager

    Walgreens 4.4company rating

    Middleburg Heights, OH jobs

    Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables. Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices. * Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty. * Accountable for improving on overall customer service metrics. Operations * Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage. * Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities. * Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact. * Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping. * Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures. * Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members. * Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies. * Ensures team members have a working knowledge of all computer and technology systems and software. * Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. * Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products. * Completes special assignments and other tasks as assigned. Full Store Operation Business Performance Management * Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. * Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center. * Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary. People & Performance Management * Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate. * Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team. * Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions. * Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. * Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline. Training & Personal Development * Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders. * Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place. * Obtains and maintains valid pharmacy technician license as required by state. Communications * Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns. * Assists Store Manager in planning and communicating the company and store strategy. Basic Qualifications * Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). * Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen. * Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date. * Must be fluent in reading, writing, and speaking English (except in Puerto Rico) * Willingness to work flexible schedule including extended days, evenings, and weekend hours. * Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location. * Ability to transfer to other Walgreens retail assets located within the same hiring Area. Preferred Qualifications * Bachelor's Degree . * Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy. * External candidates: Business majors. Prior retail or food industry experience. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $45k-71.6k yearly 9d ago
  • Store Manager

    Walgreens 4.4company rating

    Columbus, OH jobs

    Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. Job Responsibilities/Tasks Customer Experience * Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy. * Greets customers and clinic patients, and offers assistance with products and services. * Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). * Resolves customer complaints and helps respond to customers' special needs. Operations * Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. * Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. * Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. * Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. * Supervises receiving, stocking, pricing, returning, and transferring of merchandise. * Ensures execution of District Manager operational feedback. * Implements store organization through proper hiring and placement, scheduling of work assignments and delegation. * Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. * Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. * Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support. * Complies with all company policies and procedures; maintains respectful relationships with coworkers. * Completes special assignments and other tasks as assigned. Daily Planning and Execution * Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management * Analyzes financial and performance data; develops action plans to increase sales and control costs. * Reviews KPIs daily and prepare to discuss with district management. * Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. * Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law. * Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support. Business Planning * Identifies sales opportunities to ensure the growth and performance of the store and pharmacy. * Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes. People and Performance Management * Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression. * Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members. * Makes hiring, promotion and termination decisions. * Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate. * Develops employee performance plans and follows up according to deadlines. * Monitors and approves team member compensation. * Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. * Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members * Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. Training and Personal Development * Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position. * Follows performance improvement plans offered by District Manager. * Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state). * Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy. Communications * Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives. * Conducts community outreach (e.g., speaks with members of community, physicians in area). * Assists District Manager in planning and attending community events. Basic Qualifications * Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience. * Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date. * Willingness to work flexible schedule including extended days, evenings, and weekend hours. Preferred Qualifications * Bachelor's Degree. * PTCB or ExCPT Certification. * Three years retail management experience, including supervising others, managing, and assigning work. * Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $19k-42k yearly est. 36d ago
  • Overnight Stocking Manager

    Meijer 4.5company rating

    Lima, OH jobs

    As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community! Meijer Rewards Weekly pay Scheduling flexibility Paid parental leave Paid education assistance Team member discount Development programs for advancement and career growth Please review the job profile below and apply today! The Area Leader is responsible for overall team member engagement for those in span of care. The leader will be responsible for driving recognition, feedback and coaching, performance management, training and development, and succession planning. The Area Leader will direct Leads and Team Leaders, while ultimately being accountable for area operations and financials (shrink, productivity, safety, scheduling & forecasting staffing needs, and team member and customer conflict resolution). The Area Leader will work to identify and implement process improvements as well as serve as a steward of the Meijer culture. What You'll be Doing: Engages with team members in span of care to ensure they are receiving appropriate onboarding, training and development, and coaching and feedback to be successful in all they do. Identifies talent and engages in career discussions to support overall store staffing and ensure a diversified talent pipeline strategy for team member as well as leadership roles. Involvement in candid discussions with team members to ensure Meijer standards are upheld and team members have the ability to grow within the organization. Accountability for area operations and financial results by overseeing the execution of corporate plans to ensure all services and products are effectively managed in order to maximize sales and productivity ultimately owning budget line items in the P&L. Drives safety and compliance throughout the store in addition to overall condition management as well as responsibility for following all compliance procedures in the store. Ensures the Team Leaders and Leads are providing guidance and assigning daily work assignments for team members as well as any training needs. This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required. What You Bring with You (Qualifications): Bachelor's degree or equivalent experience. Minimum 4+ years of retail/grocery or customer service experience. Progressive leadership experience preferred. A passion to provide industry leading service. Demonstrated ability to communicate with team members in a way that provides clear and precise direction. Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions. Demonstrated ability to lead an organization that practices working safely at all times. Demonstrates proactive/creative thinking and applies it to the business. A thorough understanding of seasonal and diverse merchandising which leads to meeting the needs of our customers/community and gaining sales and market share. A strong business acumen. An innovative attitude to help Meijer set the industry standard. A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.
    $80k-107k yearly est. Auto-Apply 60d+ ago
  • Emerging Store Manager

    Walgreens 4.4company rating

    Sidney, OH jobs

    Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices. Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty. Accountable for improving on overall customer service metrics. Operations Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage. Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities. Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact. Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping. Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures. Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members. Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies. Ensures team members have a working knowledge of all computer and technology systems and software. Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products. Completes special assignments and other tasks as assigned. Full Store Operation Business Performance Management Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center. Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary. People & Performance Management Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate. Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team. Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline. Training & Personal Development Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders. Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place. Obtains and maintains valid pharmacy technician license as required by state. Communications Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns. Assists Store Manager in planning and communicating the company and store strategy. Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen. Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date. Must be fluent in reading, writing, and speaking English (except in Puerto Rico) Willingness to work flexible schedule including extended days, evenings, and weekend hours. Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location. Ability to transfer to other Walgreens retail assets located within the same hiring Area. Bachelor's Degree . Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy. External candidates: Business majors. Prior retail or food industry experience. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $45k-71.6k yearly 60d+ ago
  • Emerging Store Manager

    Walgreens 4.4company rating

    Independence, OH jobs

    Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables. Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices. * Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty. * Accountable for improving on overall customer service metrics. Operations * Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage. * Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities. * Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact. * Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping. * Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures. * Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members. * Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies. * Ensures team members have a working knowledge of all computer and technology systems and software. * Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. * Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products. * Completes special assignments and other tasks as assigned. Full Store Operation Business Performance Management * Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. * Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center. * Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary. People & Performance Management * Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate. * Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team. * Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions. * Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. * Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline. Training & Personal Development * Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders. * Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place. * Obtains and maintains valid pharmacy technician license as required by state. Communications * Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns. * Assists Store Manager in planning and communicating the company and store strategy. Basic Qualifications * Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). * Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen. * Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date. * Must be fluent in reading, writing, and speaking English (except in Puerto Rico) * Willingness to work flexible schedule including extended days, evenings, and weekend hours. * Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location. * Ability to transfer to other Walgreens retail assets located within the same hiring Area. Preferred Qualifications * Bachelor's Degree . * Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy. * External candidates: Business majors. Prior retail or food industry experience. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $45k-71.6k yearly 8d ago
  • Experienced Meat Department Manager

    Meijer 4.5company rating

    Olde West Chester, OH jobs

    As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community! Meijer Rewards Weekly pay Scheduling flexibility Paid parental leave Paid education assistance Team member discount Development programs for advancement and career growth Please review the job profile below and apply today! Sourcing applications for opening at one of ten Cincinnati Area Stores. Responsible for the execution of all aspects of day-to-day merchandising, stocking, product flow, planogram, and pricing of the Meat and Seafood departments. The Meat Team Leader is directly responsible for Meat team members. What You'll be Doing: Ensures a positive company image by providing courteous, friendly, and efficient service to customers and team members. Responsible for achieving financial performance goals in both Meat and Seafood departments. Conducts interviews to ensure proper staffing levels are achieved. Trains Meat team members in a manner that builds and sustains a high-performance team and minimizes turnover. Writes and manages Meat schedules in order to achieve first class service levels while achieving expense control objectives. Ensures Real Time Apply is completed accurately and according to Meijer timelines. Ensures both signing execution and pricing accuracy are maintained. Accountable for Meijer sanitation and safety procedures. Controls and manages inventory shrinkage through BOH accuracy, use of production planners, and adherence to rotation guidelines. Reacts to and completes MITS tasks in a timely manner. Performs other duties as assigned to meet business needs. This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.
    $47k-56k yearly est. Auto-Apply 60d+ ago
  • Emerging Store Manager

    Walgreens 4.4company rating

    Lakewood, OH jobs

    Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables. Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices. * Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty. * Accountable for improving on overall customer service metrics. Operations * Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage. * Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities. * Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact. * Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping. * Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures. * Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members. * Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies. * Ensures team members have a working knowledge of all computer and technology systems and software. * Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. * Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products. * Completes special assignments and other tasks as assigned. Full Store Operation Business Performance Management * Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. * Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center. * Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary. People & Performance Management * Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate. * Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team. * Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions. * Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. * Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline. Training & Personal Development * Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders. * Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place. * Obtains and maintains valid pharmacy technician license as required by state. Communications * Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns. * Assists Store Manager in planning and communicating the company and store strategy. Basic Qualifications * Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). * Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen. * Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date. * Must be fluent in reading, writing, and speaking English (except in Puerto Rico) * Willingness to work flexible schedule including extended days, evenings, and weekend hours. * Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location. * Ability to transfer to other Walgreens retail assets located within the same hiring Area. Preferred Qualifications * Bachelor's Degree . * Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy. * External candidates: Business majors. Prior retail or food industry experience. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $45k-71.6k yearly 17d ago
  • Senior Organized Crime Retail Crime Manager

    Kroger 4.5company rating

    Cincinnati, OH jobs

    Develop and implement goals, strategies and action plans in support of company initiatives related to Organized Retail Crime (ORC) threat assessments, safety and security. Execute company standards, protect assets and mitigate risk in stores. Collaborate with corporate and division partners to identify trends to mitigate losses. Assist in driving the execution of ORC initiatives and manage multiple operations across divisions. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Responsibilities - Lead internal/external investigations (i.e., technology, physical security, fraud, financial); partner to mitigate losses - Coach a team of ORC Investigator and provide feedback on expectations - Establish partnerships for investigations; enforce compliance with prevention programs - Complete background checks, audit travel & expense statements, and utilize technology (Purcheck, CCTV) to enhance offender identification - Identify e-fencing operations and use investigative resources to dismantle - Support development, implementation and compliance of ORC best practice programs - Submit routine ORC reporting to leadership; track shrink reduction related to search warrants and blitz operations to show ROI impact - Conduct threat analysis/assessments for defined facilities; present findings to stakeholders and recommend corrective/preventative action - Assist with events to provide security; leverage regional intelligence to identify shrink reduction strategies - Interact with technology teams/vendors to enhance technology to impact ORC initiatives - Travel to divisions regularly to create action plans geared toward reducing ORC crimes - Collaborate with direct reports to submit opportunities for restitution through civil and judicial tools - Partner with HR and Asset Protection directors on confidential cases and critical incidents - Monitor domestic/international travel that could impact the security or safety of associates - Review and prepare case reports for local, state and federal law enforcement agencies, prosecutors and judicial staff - Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports - Maintain availability to be on call 24/7 and to travel up to 50% of the time - Must be able to perform the essential job functions of this position with or without reasonable accommodation Qualifications Minimum - 5+ years of law enforcement, retail asset protection or corporate investigative experience - Demonstrated ability to conduct criminal investigations, apply interview and interrogation skills, gather evidence and write reports - Demonstrate strong leadership, sound judgment and independent decision-making - Familiarity with background, asset and property searches at local, state and national levels - Working knowledge of current close circuit television (CCTV) systems, portable video and surveillance devices - Demonstrated ability to manage multiple priorities - Excellent oral/written communication skills - Proven ability to testify in criminal proceedings, maintain confidentiality and manage volatile situations Desired - Associate Degree - Any experience using ORC investigative techniques - Wicklander Certification
    $33k-54k yearly est. Auto-Apply 60d+ ago
  • Emerging Store Manager

    Walgreens 4.4company rating

    Blue Ash, OH jobs

    Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables. Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices. * Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty. * Accountable for improving on overall customer service metrics. Operations * Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage. * Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities. * Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact. * Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping. * Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures. * Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members. * Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies. * Ensures team members have a working knowledge of all computer and technology systems and software. * Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. * Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products. * Completes special assignments and other tasks as assigned. Full Store Operation Business Performance Management * Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. * Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center. * Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary. People & Performance Management * Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate. * Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team. * Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions. * Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. * Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline. Training & Personal Development * Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders. * Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place. * Obtains and maintains valid pharmacy technician license as required by state. Communications * Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns. * Assists Store Manager in planning and communicating the company and store strategy. Basic Qualifications * Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). * Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen. * Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date. * Must be fluent in reading, writing, and speaking English (except in Puerto Rico) * Willingness to work flexible schedule including extended days, evenings, and weekend hours. * Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location. * Ability to transfer to other Walgreens retail assets located within the same hiring Area. Preferred Qualifications * Bachelor's Degree . * Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy. * External candidates: Business majors. Prior retail or food industry experience. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $45k-71.6k yearly 7d ago
  • Emerging Store Manager

    Walgreens 4.4company rating

    Elyria, OH jobs

    Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices. Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty. Accountable for improving on overall customer service metrics. Operations Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage. Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities. Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact. Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping. Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures. Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members. Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies. Ensures team members have a working knowledge of all computer and technology systems and software. Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products. Completes special assignments and other tasks as assigned. Full Store Operation Business Performance Management Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center. Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary. People & Performance Management Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate. Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team. Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline. Training & Personal Development Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders. Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place. Obtains and maintains valid pharmacy technician license as required by state. Communications Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns. Assists Store Manager in planning and communicating the company and store strategy. Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen. Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date. Must be fluent in reading, writing, and speaking English (except in Puerto Rico) Willingness to work flexible schedule including extended days, evenings, and weekend hours. Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location. Ability to transfer to other Walgreens retail assets located within the same hiring Area. Bachelor's Degree . Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy. External candidates: Business majors. Prior retail or food industry experience. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $45k-71.6k yearly 16d ago
  • Emerging Store Manager

    Walgreens 4.4company rating

    Twinsburg, OH jobs

    Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables. Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices. * Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty. * Accountable for improving on overall customer service metrics. Operations * Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage. * Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities. * Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact. * Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping. * Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures. * Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members. * Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies. * Ensures team members have a working knowledge of all computer and technology systems and software. * Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. * Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products. * Completes special assignments and other tasks as assigned. Full Store Operation Business Performance Management * Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. * Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center. * Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary. People & Performance Management * Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate. * Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team. * Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions. * Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. * Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline. Training & Personal Development * Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders. * Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place. * Obtains and maintains valid pharmacy technician license as required by state. Communications * Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns. * Assists Store Manager in planning and communicating the company and store strategy. Basic Qualifications * Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). * Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen. * Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date. * Must be fluent in reading, writing, and speaking English (except in Puerto Rico) * Willingness to work flexible schedule including extended days, evenings, and weekend hours. * Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location. * Ability to transfer to other Walgreens retail assets located within the same hiring Area. Preferred Qualifications * Bachelor's Degree . * Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy. * External candidates: Business majors. Prior retail or food industry experience. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $45k-71.6k yearly 9d ago
  • Emerging Store Manager

    Walgreens 4.4company rating

    Macedonia, OH jobs

    Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables. Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices. * Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty. * Accountable for improving on overall customer service metrics. Operations * Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage. * Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities. * Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact. * Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping. * Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures. * Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members. * Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies. * Ensures team members have a working knowledge of all computer and technology systems and software. * Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. * Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products. * Completes special assignments and other tasks as assigned. Full Store Operation Business Performance Management * Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. * Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center. * Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary. People & Performance Management * Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate. * Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team. * Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions. * Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. * Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline. Training & Personal Development * Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders. * Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place. * Obtains and maintains valid pharmacy technician license as required by state. Communications * Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns. * Assists Store Manager in planning and communicating the company and store strategy. Basic Qualifications * Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). * Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen. * Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date. * Must be fluent in reading, writing, and speaking English (except in Puerto Rico) * Willingness to work flexible schedule including extended days, evenings, and weekend hours. * Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location. * Ability to transfer to other Walgreens retail assets located within the same hiring Area. Preferred Qualifications * Bachelor's Degree . * Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy. * External candidates: Business majors. Prior retail or food industry experience. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $45k-71.6k yearly 9d ago
  • Store Manager

    Walgreens 4.4company rating

    Dayton, OH jobs

    Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. Job Responsibilities/Tasks Customer Experience Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy. Greets customers and clinic patients, and offers assistance with products and services. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Resolves customer complaints and helps respond to customers' special needs. Operations Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. Supervises receiving, stocking, pricing, returning, and transferring of merchandise. Ensures execution of District Manager operational feedback. Implements store organization through proper hiring and placement, scheduling of work assignments and delegation. Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Daily Planning and Execution Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management Analyzes financial and performance data; develops action plans to increase sales and control costs. Reviews KPIs daily and prepare to discuss with district management. Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law. Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support. Business Planning Identifies sales opportunities to ensure the growth and performance of the store and pharmacy. Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes. People and Performance Management Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression. Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members. Makes hiring, promotion and termination decisions. Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate. Develops employee performance plans and follows up according to deadlines. Monitors and approves team member compensation. Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. Training and Personal Development Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position. Follows performance improvement plans offered by District Manager. Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state). Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy. Communications Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives. Conducts community outreach (e.g., speaks with members of community, physicians in area). Assists District Manager in planning and attending community events. Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience. Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date. Willingness to work flexible schedule including extended days, evenings, and weekend hours. Bachelor's Degree. PTCB or ExCPT Certification. Three years retail management experience, including supervising others, managing, and assigning work. Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $19k-42k yearly est. 23d ago
  • Store Manager

    Walgreens 4.4company rating

    Parma Heights, OH jobs

    Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. Job Responsibilities/Tasks Customer Experience * Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy. * Greets customers and clinic patients, and offers assistance with products and services. * Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). * Resolves customer complaints and helps respond to customers' special needs. Operations * Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. * Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. * Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. * Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. * Supervises receiving, stocking, pricing, returning, and transferring of merchandise. * Ensures execution of District Manager operational feedback. * Implements store organization through proper hiring and placement, scheduling of work assignments and delegation. * Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. * Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. * Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support. * Complies with all company policies and procedures; maintains respectful relationships with coworkers. * Completes special assignments and other tasks as assigned. Daily Planning and Execution * Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management * Analyzes financial and performance data; develops action plans to increase sales and control costs. * Reviews KPIs daily and prepare to discuss with district management. * Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. * Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law. * Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support. Business Planning * Identifies sales opportunities to ensure the growth and performance of the store and pharmacy. * Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes. People and Performance Management * Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression. * Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members. * Makes hiring, promotion and termination decisions. * Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate. * Develops employee performance plans and follows up according to deadlines. * Monitors and approves team member compensation. * Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. * Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members * Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. Training and Personal Development * Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position. * Follows performance improvement plans offered by District Manager. * Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state). * Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy. Communications * Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives. * Conducts community outreach (e.g., speaks with members of community, physicians in area). * Assists District Manager in planning and attending community events. Basic Qualifications * Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience. * Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date. * Willingness to work flexible schedule including extended days, evenings, and weekend hours. Preferred Qualifications * Bachelor's Degree. * PTCB or ExCPT Certification. * Three years retail management experience, including supervising others, managing, and assigning work. * Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $20k-44k yearly est. 15d ago
  • Store Manager

    Walgreens 4.4company rating

    Fairborn, OH jobs

    Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. Job Responsibilities/Tasks Customer Experience Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy. Greets customers and clinic patients, and offers assistance with products and services. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Resolves customer complaints and helps respond to customers' special needs. Operations Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. Supervises receiving, stocking, pricing, returning, and transferring of merchandise. Ensures execution of District Manager operational feedback. Implements store organization through proper hiring and placement, scheduling of work assignments and delegation. Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Daily Planning and Execution Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management Analyzes financial and performance data; develops action plans to increase sales and control costs. Reviews KPIs daily and prepare to discuss with district management. Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law. Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support. Business Planning Identifies sales opportunities to ensure the growth and performance of the store and pharmacy. Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes. People and Performance Management Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression. Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members. Makes hiring, promotion and termination decisions. Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate. Develops employee performance plans and follows up according to deadlines. Monitors and approves team member compensation. Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. Training and Personal Development Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position. Follows performance improvement plans offered by District Manager. Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state). Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy. Communications Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives. Conducts community outreach (e.g., speaks with members of community, physicians in area). Assists District Manager in planning and attending community events. Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience. Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date. Willingness to work flexible schedule including extended days, evenings, and weekend hours. Bachelor's Degree. PTCB or ExCPT Certification. Three years retail management experience, including supervising others, managing, and assigning work. Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $19k-42k yearly est. 32d ago
  • Store Manager

    Kohl's Corp 4.4company rating

    New Philadelphia, OH jobs

    About the Role As Store Manager you will provide oversight and leadership for the entire store team. You are the primary leader for delivering customer experience and associate engagement. You will teach, coach and develop associates to deliver excellent service, merchandising expertise and consistent operational execution. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability. What You'll Do * Guide profitable sales, meet store financial plans and accomplish performance goals through strategic decisions and leadership of the store team * Achieve payroll plan by managing store schedules, monitoring labor costs and adapting to business conditions based on weekly and monthly sales; plan payroll/scheduling based on store traffic to ensure the store is sufficiently staffed * Recruit and make hiring, pay and termination decisions for all levels of store personnel including store management * Manage associate relations issues including performance management, and ensure associates follow company policies * Manage the training process for new hires on Kohl's culture, product knowledge, selling practices and other associate responsibilities, holding all associates accountable to individual goals (e.g., credit, loyalty) * Coach store team to increase their knowledge, providing opportunities for continued development; create succession plans for developing associates * Ensure sound inventory management through an accurate shipping and receiving merchandise process, completing all required business directives such as price changes and ticketing procedures * Prevent loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention * Ensure store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer * Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment * Create a compelling store experience for customers by engaging and modeling appropriate customer service behaviors to associates, ensuring speed of point of sale and customer services exceed standards and customer expectations All manager roles at Kohl's are responsible for: * Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture * Exercising good judgment and discernment when making decisions; taking appropriate partners as needed * Modeling, enforcing and providing direction and guidance to associates * Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues * Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing * Monitoring and adjusting resources as the business dictates to support customer needs and workload demands * Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results * Managing talent, including hiring, training, developing, and supervising * Accomplishing multiple tasks within established timeframes * Training, monitoring and reinforcing company policies, procedures, standards and guidelines * Adhering to company safety policies and ensuring the safety of associates and customers * Other responsibilities as assigned What Skills You Have Required * Must be 18 years of age or older * Experience supervising 20 or more associates, including the responsibility for performance management and making employment decisions * Great verbal/written communication and interpersonal skills * Excellent decision-making and problem-solving skills * Strong people management skills and ability to develop talent * Flexible availability, including days, nights, weekends, and holidays Preferred * Experience working in a retail environment, preferably in a managerial position * Experience supervising 50 or more associates, including the responsibility for performance management and making employment decisions * College degree OR equivalent combination of education and 3-4 years experience in retail or similar industry Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. * Ability to perform the accountabilities listed in the "What You'll Do" Section. * Ability to satisfactorily complete company training programs. * Ability to comply with dress code requirements. * Basic math and reading skills, legible handwriting, and basic computer operation. * Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. * Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. * Perform work in accordance with the Physical Requirements section. Physical Requirements * Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. * Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. * Ability to stand/walk for the duration of a scheduled shift (at least 9 hours). * Ability to visually verify information and locate and inspect merchandise. * Ability to comply with health and safety standards.
    $29k-51k yearly est. Auto-Apply 60d+ ago
  • Store Manager

    Kohls 4.4company rating

    New Philadelphia, OH jobs

    About the Role As Store Manager you will provide oversight and leadership for the entire store team. You are the primary leader for delivering customer experience and associate engagement. You will teach, coach and develop associates to deliver excellent service, merchandising expertise and consistent operational execution. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability. What You'll Do Guide profitable sales, meet store financial plans and accomplish performance goals through strategic decisions and leadership of the store team Achieve payroll plan by managing store schedules, monitoring labor costs and adapting to business conditions based on weekly and monthly sales; plan payroll/scheduling based on store traffic to ensure the store is sufficiently staffed Recruit and make hiring, pay and termination decisions for all levels of store personnel including store management Manage associate relations issues including performance management, and ensure associates follow company policies Manage the training process for new hires on Kohl's culture, product knowledge, selling practices and other associate responsibilities, holding all associates accountable to individual goals (e.g., credit, loyalty) Coach store team to increase their knowledge, providing opportunities for continued development; create succession plans for developing associates Ensure sound inventory management through an accurate shipping and receiving merchandise process, completing all required business directives such as price changes and ticketing procedures Prevent loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention Ensure store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment Create a compelling store experience for customers by engaging and modeling appropriate customer service behaviors to associates, ensuring speed of point of sale and customer services exceed standards and customer expectations All manager roles at Kohl's are responsible for: Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Modeling, enforcing and providing direction and guidance to associates Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing Monitoring and adjusting resources as the business dictates to support customer needs and workload demands Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results Managing talent, including hiring, training, developing, and supervising Accomplishing multiple tasks within established timeframes Training, monitoring and reinforcing company policies, procedures, standards and guidelines Adhering to company safety policies and ensuring the safety of associates and customers Other responsibilities as assigned What Skills You Have Must be 18 years of age or older Experience supervising 20 or more associates, including the responsibility for performance management and making employment decisions Great verbal/written communication and interpersonal skills Excellent decision-making and problem-solving skills Strong people management skills and ability to develop talent Flexible availability, including days, nights, weekends, and holidays Preferred Experience working in a retail environment, preferably in a managerial position Experience supervising 50 or more associates, including the responsibility for performance management and making employment decisions College degree OR equivalent combination of education and 3-4 years experience in retail or similar industry Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You'll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift (at least 9 hours). Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards.
    $29k-51k yearly est. Auto-Apply 60d+ ago

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