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  • Learning and Development Specialist, Revenue Cycle Operations

    Brigham and Women's Hospital 4.6company rating

    Somerville, MA jobs

    Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Learning and Development Specialist is a vital contributor to the MGB Revenue Cycle Operations (RCO) Quality, Learning & Development team, focused on enhancing employee performance through innovative and engaging training programs. This role involves conducting training needs assessments, designing and delivering a variety of learning materials, and collaborating with subject matter experts to ensure content accuracy and relevance. The specialist facilitates interactive sessions across multiple formats and provides individualized coaching to support knowledge retention and skill application. Ideal candidates bring strong communication skills, experience in curriculum design and coaching, and a passion for fostering a culture of experiential learning and continuous improvement. Proficiency with tools like SharePoint, Teams, Zoom, and LMS platforms is essential for success in this dynamic, fast-paced environment. Position Summary: The Learning and Development Specialist is a key member of the MGB Revenue Cycle Operations (RCO) Quality, Learning & Development team, responsible for designing, developing, delivering, and evaluating training programs that enhance employee performance and support organizational goals. This role is central to fostering a culture of respect for experiential learning, where continuous improvement and professional growth are championed through innovative and engaging learning experiences. Key Responsibilities: * Conduct comprehensive training needs assessments to identify skill gaps and align learning solutions with departmental and organizational objectives. * Design and develop a variety of training materials, including instructor-led courses, e-learning modules, job aids, and performance support tools. * Collaborate with subject matter experts (SMEs) to ensure training content is accurate, relevant, and aligned with industry best practices. * Facilitate training sessions using diverse delivery methods such as classroom instruction, virtual learning, workshops, and on-the-job coaching. * Promote active learning through interactive activities, discussions, and real-world application exercises. * Provide individualized coaching and feedback to learners, supporting knowledge retention and skill application. * Evaluate training effectiveness through assessments, feedback, and performance metrics to ensure continuous improvement. Qualifications * Bachelor's degree in a related field. * Healthcare and revenue cycle experience required * 1-3 years of experience analyzing data to identify trends preferred * 3-5 years of experience in designing curriculum for operational workflows, systems and soft skills required * 1-3 years of coaching/one on one training required * 1-3 years of experience in delivering training in a classroom environment preferred * Experience with SharePoint, Microsoft Teams, Zoom, Visio and Webex required * Experience providing feedback required * Demonstrated ability to develop and deliver effective training programs tailored to diverse learning styles and professional levels. * Strong communication, facilitation, and interpersonal skills. * Ability to work independently and collaboratively in a fast-paced, dynamic environment. * Proficiency in instructional design tools and learning management systems (LMS) is a plus. Preferred Attributes * Passion for adult learning and a commitment to fostering a respectful, inclusive, and growth-oriented learning culture. * Experience working within a healthcare system or revenue cycle operations. * Familiarity with performance improvement methodologies and change management principles. Additional Job Details (if applicable) * M-F 8 am-4:30 pm EST hours * Quiet, secure, stable, compliant work station required * Remote position, onsite attendance at least once per quarter in Somerville, MA. Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $62.4k-90.8k yearly Auto-Apply 21d ago
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  • Patient Representative

    Dana-Farber Cancer Institute 4.6company rating

    Brookline, MA jobs

    **This position will be 1 day per week onsite in Boston, MA and 4 days per week remote.** **T** **he selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI).** **The hours for this position will be 9:30 AM - 6 PM, Monday-Friday.** The Patient Representative (PR) is the "first impression" a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient's experience and their entry into the DFCI system. The PR supports scheduling and assists with training of new or less experienced staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate with the goal of providing an excellent patient experience. The PR simultaneously works with various disciplines and servs as the primary triage point for connecting patients with the most appropriate group to meet their needs. As a liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and staff across multiple disciplines. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + Serves as the first point of contact and liaison for patients or referring providers by triaging calls and resolving questions directly whenever possible. + Possesses a level of independence requiring knowledge of multiple disease specific programs. + Provides administrative support and coordination for all aspects of patient care for patients, primarily focused on supporting incoming telephone calls. + Triages issues and answers general questions, with the goal of resolving requests in real time. If unable to answer all patient questions, triage to or take detailed message for disease center team. + Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills. + Provides general institute, disease, or program-specific information to callers/patients within the scope of knowledge and authority + Performs other administrative duties and tasks as requested by Manager/Supervisor + Able to quickly comprehend and implement new concepts or modifications to processes. + Collaborates with disease center team to ensure seamless coverage and task management in times of both full and partial staffing levels. + Ensures quality clinical care and adherence to standard operating procedures and compliance requirements. **PATIENT CONTACT:** Yes, this position entails patient contact and communication. Methods of contact are primarily by phone, but may be in person, written letter or patient portal (Partners Patient Gateway). Age population served will depend upon clinical area assigned. + High School Diploma/GED required, Bachelor's Degree preferred + Administrative and/or customer service experience strongly preferred + Experience in call center/phone service setting preferred **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Ability to function as an integral member of a team + Excellent communication, organizational, time management, and customer service skills + Strong attention to detail + Ability to multi-task and problem solve on the spot + Excellent phone etiquette + Ability to work productively in a remote environment + PC proficiency; ability to learn new software quickly + Knowledge of medical terminology is a plus **Pay Transparency Statement** The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $19.81/hr - $22.36/hr At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEOC Poster**
    $19.8-22.4 hourly 40d ago
  • Home Base Veteran Outreach Coordinator

    Brigham and Women's Hospital 4.6company rating

    Boston, MA jobs

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Veteran Outreach Coordinator is a point of contact for veterans and their families seeking care and/or education regarding Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI) and other combat-related stress. When not assigned to the Intensive Clinical Program, the Veteran Outreach Coordinator role changes to educate and provide outreach to New England-based veterans and their families about Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI), and encourages the community to take advantage of services available through the Home Base Program. The Coordinator is an employee of MGH and works alongside a team of world class medical professionals to help educate veterans, their families, social workers, employers, community service providers, veterans' groups, and others as to how to recognize symptoms of PTS/TBI and the ways in which they or their loved ones can seek help. The Veteran Outreach Coordinator guides veterans through the treatment evaluation process in the Home Base Clinic and works closely with the clinical staff in the Home Base Program around patient case management and ongoing monitoring of patient needs. The Coordinator provides active patient outreach, including phone, email, in-person meetings and text messaging. Job Summary Summary Responsible for community outreach, engagement, and support to enhance access to behavioral health programs. The Outreach Coordinator collaborates with community partners, healthcare professionals, and social service agencies to promote mental health awareness and address the behavioral health needs of individuals. Does this position require Patient Care? Yes Essential Functions * Conduct proactive outreach within the community to identify individuals in need of behavioral health services. * Establish relationships with community organizations, schools, primary care providers, and other relevant stakeholders to enhance outreach efforts. * Conduct initial assessments to identify the behavioral health needs of individuals. * Provide information and referrals to appropriate behavioral health services and resources. * Respond to crisis situations and provide immediate support and intervention. * Collaborate with crisis intervention teams, law enforcement, and emergency services as needed. * Advocate for individuals with behavioral health needs to ensure they receive timely and appropriate care. * Conduct community education and awareness programs on mental health topics. Qualifications Education Bachelor's Degree preferred Experience * minimum of 1-3years of military experience with at least one deployment preferred but not required * must have honorable discharge (proof of DD 214 required). Knowledge, Skills and Abilities * Strong knowledge of behavioral health services, resources, and crisis intervention techniques. * Excellent communication, interpersonal, and organizational skills. * Ability to work independently and collaboratively within a team. * Sensitivity to the understanding of the social determinants of health. * Proficiency in using electronic health records and documentation systems. * Valid driver's license and reliable transportation for community outreach. Additional Job Details (if applicable) Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $20.4-29.2 hourly Auto-Apply 17d ago
  • Research Assistant - Cutaneous Oncology

    Dana-Farber Cancer Institute 4.6company rating

    Boston, MA jobs

    Under general supervision, the **Research Assistant I** **(RA)** supports the Cutaneous Oncology research department and a faculty member's research program, performing varied tasks that evolve with project aims, scope, and duration. Responsibilities include recruiting and enrolling research participants-in person and remotely-such as consenting for minimal-risk biobanking trials; coordinating project activities and team meetings; and managing logistics, including slide deck preparation, meeting scheduling, agendas, and minutes. The RA also generates database reports (e.g., missing-data summaries and frequency tables), facilitates coordination with scientific collaborators, and assists with manuscript preparation by gathering and formatting references and contributing to scientific writing as needed. The RA may occasionally assume project-management duties to support investigator-initiated trials. **This position's work location is** **hybrid** **with two or three days per week onsite.** **The selected candidate may only work remote** **days** **from a New England state (ME, VT, NH, MA, CT, RI).** Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + Assist team in the coordination of project-related activities (ie. surveys/interviews) at internal or external (on-site & off-site) study sites. + Contact, recruit and enroll research participants. + Assist with logistical needs for intervention and/or evaluation activities, such as equipment set-up, arranging food service and conference room scheduling. + Assist with coordination and preparation of project related meetings as requested and may be responsible for meeting minutes. + Maintain databases (including data entry) and project documentation with accuracy, as needed. + Maintain the security and confidentiality of all study materials and data. + Coordinate pilot testing of study and surveys as needed. + Conduct relevant literature searches and reviews as requested. + Assist with documentation for and communication with institutional review board. + Other project-related or administrative responsibilities as requested by management. + Bachelor's degree in public health, natural or social science preferred. Prior experience in public health or health policy strongly preferred. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Excellent interpersonal skills, dependable, motivated and willingness to learn new tasks. + Computer skills, including prior use of Microsoft Office products. + Ability to relate effectively in person and on the telephone to diverse groups of patients, community members, physicians, nurses, researchers, children and parents. + Excellent organization, communication and problem-solving skills. + Ability to work evenings and some weekends. + Bilingual language skills may be required - dependent upon study population target. **PATIENT CONTACT:** Yes - dependent upon study population target. Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). Hourly Range: $18.27/hr - $22.55/hr At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster
    $18.3-22.6 hourly 22d ago
  • Design Specialist, Ariadne Labs

    Brigham and Women's Hospital 4.6company rating

    Somerville, MA jobs

    Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Ariadne Labs is a joint center for health systems innovation at Brigham and Women's Hospital and the Harvard T.H. Chan School of Public Health. Our goal is to save lives and reduce suffering by developing and implementing solutions for better care at critical moments in people's lives everywhere. Better care means better health outcomes, lower costs, and more actual caring. Critical means solving health systems failures that have major impact, typically touching people by the millions. Ariadne Labs currently has research and implementation projects in the areas of childbirth, surgery, palliative care, home hospital, and primary health care. Ariadne Labs' platform teams support projects by providing expertise in the fields of informatics, statistics, implementation science, monitoring and evaluation, quality improvement, strategic communications, human centered design and program management. The Ariadne Labs' Innovation Platform accelerates programs' ability to successfully design, test, and spread solutions. Our design work begins with precisely identifying the problem and patient outcomes to change, background research, generating solution options and prototyping, collecting rapid-cycle feedback, and then iterating on solution design and implementation elements. The Design Specialist will be part of the Innovation Platform at Ariadne Labs to provide support in designing effective improvement solutions in accordance with project goals, to meet the needs of end users. The Innovation Platform includes an Director, Platform Coordinator, and Innovation/Design consultants. The Design Specialist is a hybrid role requiring at least two days a week in our offices at Assembly Row in Somerville, Massachusetts and will report to the Director of Innovation and work closely with staff and faculty across the Lab. The Design Specialist's anticipated portfolio will include collaboration with Ariadne Labs' Home Hospital Program-a team leading work focused on advancing hospital-level care to patients at home, particularly in rural and underserved areas. Key current initiatives include the DEMOCRATIZE (Driving Equitable Medical Care in Rural America Through Innovative VehiclZE) project, which is developing and implementing mobile hubs-specialty vans that deliver acute and oncology care directly into rural communities. The Specialist will work alongside this diverse team of clinicians, engineers, implementation specialists, and researchers to help design and deliver the next generation of accessible, patient-centered healthcare. Qualifications Principal Duties And Responsibilities * Integrate principles of innovation, design thinking, human factors engineering, product development, and systems design into project work. * Contribute to small, innovative projects as well as for large-scale projects seeking to develop scalable solutions to complex health system problems. * Lead the design, facilitation, and synthesis of workshops for brainstorming, workflow and journey mapping, user profiling, etc. * Co-lead with project teams community outreach and engagement efforts * Support internal teams and external collaborators to connect to end-users' pains and gains as well as facilitators and barriers to systems changes. * Drive teams to simplify concepts and ideas, drive clarity, develop insights and always keep the goal and end-users in mind * Produce early versions and revisions of tools to be used in rapid cycle testing with end users * Guide teams in executing frontline interviews and/or prototype testing * Provide creative services to help visualize ideas to drive clarity and understanding in early stages of ideas * Develop and produce final versions of tools to be used in formal testing (tools may be paper based, web based, or integrated into existing systems in the healthcare setting) * Add to the catalog of innovation, design, and product management approaches, activities and methodologies that will lead future direction of Ariadne Labs work. * Serve as an innovation and design content expert for the Lab by conducting lab-wide learning sessions and lectures * Other duties as assigned Qualifications * BA required * Masters preferred in related field (MBA, MPH, other) * 5+ years experience working in the field of innovation, design, systems engineering public health, or a related area required * 3+ years experience working in the field of healthcare and/or public health required * Current certification in human centered design, innovation, human factors, or a related field preferred * Experience in a supervisory or leadership role 3-5 years required Preferred Experience: * Experience working in a multi-functional, matrixed public health or non-profit environment strongly preferred * Experience collaborating with engineers * Experience working with low-and-middle income countries Expected In Person Time: This position is based out of our Assembly Row, Somerville, MA office and follows a hybrid work model. Team members are expected to work onsite in the Somerville office at least two days per week, with the flexibility to work remotely for the remainder of the week. Preferred Skills * Ability to integrate and adapt approach to design and innovation into that of Ariadne Labs' own approach to design and research * Bring an equity, inclusion, and accessibility lens to their approach * Bring energy to their work and attitude of collaboration and co-creation * Leverage Miro (or similar) to support virtual design process * Strong communication skills, including technical writing, public speaking, small and large group facilitation and training * Ability to gather, synthesize and translate stakeholders' needs and provide recommendations * Strong planning, problem solving and analytical skills * Ability to maneuver through complex political situations to achieve desired outcomes * Skilled in industry-standard design software like Adobe Creative Suite and Figma Knowledge, Skills and Abilities * Strong project management skills, including planning, budgeting, and resource allocation. * Excellent interpersonal and communication skills for collaborating with multiple teams and stakeholders. * Ability to facilitate ideation sessions and promote creative thinking to solve complex challenges. * Proficiency in research and data analysis to inform project direction and evaluate outcomes. * Adaptability and problem-solving skills to adjust project plans and address unexpected challenges. Additional Job Details (if applicable) Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $73,798.40 - $107,400.80/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $73.8k-107.4k yearly Auto-Apply 29d ago
  • Operations Director, Regional Campus

    Dana-Farber Cancer Institute 4.6company rating

    Attleboro, MA jobs

    In collaboration with the Senior Director of Network Operations, site Medical Director and Nurse Director, the Operations Director will oversee daily operations that support the delivery of care to hematology/oncology patients and families in a safe, efficient and effective manner while creating an environment that fosters and promotes compassion, respect, sensitivity, confidentiality, and expert-based patient care delivery. The Operations Director will formulate and implement a plan for goals for the site and participate in the Quality Assessment and Improvement Program. He/She will work closely with DFCI, and affiliate hospital leadership to establish non-clinical policies and procedures and ensure compliance of all policies and procedures in the conduct of business. Will work with DFCI-Longwood and affiliate hospital leaders to oversee service-level agreements, manage administrative affairs related to the development of new as well as existing programs and collect, provide and present operational, financial and personnel data as requested. The Operations Director will interact and collaborate with DFCI and affiliate hospital leadership on issues regarding financial reporting, sensitive and confidential information reporting and represent the site on Institutional business matters, committee assignments, task forces and focus groups. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. This position's work location is onsite (Attleboro, MA) with up to one day per week remote. The selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI). **Strategy/Business Development:** Collaborate with the VP Network Operations, Senior Director, Network Operations, site Medical Director, and Nurse Director to create and manage a comprehensive business and marketing strategy, including physician outreach and the growth of referrals. Develop and implement annual goals for site operations; oversee the development and deployment of strategies and tactics to achieve goals. Establish and manage excellent working relationships with leaders of affiliate hospitals to enhance programs and services offered at each site. Work with affiliate hospitals to implement new services and programs, including second opinions, multidisciplinary clinics, telegenetics, and tumor boards. Collaborate with Marketing and Communications in planning new marketing initiatives or materials and outreach. Actively participate in strategic planning and operations improvement initiatives, in collaboration with site and senior leadership. **Administration/Operations:** Direct the development and deployment of strategies and tactics to achieve goals for clinical operations, in collaboration with department/site leadership. Develop benchmarks, establish, and maintain reporting systems and formats for tracking purposes. Hire and onboard all new physicians and APPs, overseeing all credentialing and training. Hold regular provider, administrative and all staff meetings in collaboration with the Medical and Nurse Director. Collaborate with key physician leaders to develop site-specific growth plans. Ensure constant readiness for all regulatory agency reviews, including but not limited to the Joint Commission and the Department of Public Health. Monitor scheduling reports, identify gaps, and resolve issues with patient scheduling; recommend improvements to scheduling templates, as necessary. Serve as de facto Administrator on Call for the practice **Clinic/Patient Facing Floor Operations and Scheduling:** Oversee workflow development and identify opportunities for improvement of daily operations and patient flow. Ensure day-to-day patient scheduling is done accurately and optimizes provider's clinic and infusion schedules. Work with unit co-leaders to ensure that staffing levels and resource allocation are appropriate. Ensure timely alerts to appropriate departments for problems relating to the efficient operation of the unit. Serve as the expert and super user for all IS systems. Oversee back-end management of the RTLS system (i.e., badge management) where applicable. Maximize floor visibility and availability for resolution of daily operational issues. Execute onboarding and staffing process for all administrative staff, ensuring appropriate training for clinic staff, in compliance with DFCI and regulatory standards. Oversee patient and provider flow in exam, coordinate with nursing leadership for patient flow in infusion. Determine bottlenecks in patient flow and implement processes to streamline. Recommend standards/processes that effectively and efficiently allocate resources and facilitate coordination of patient flow on the clinical floor, including resolution of day-to-day operational issues in collaboration with medical director and nurse director. Set processes and policies for exam room allocation as appropriate. **Financial:** Prepare and monitor operating budgets, serving as cost center/budget manager for all site cost centers. Identify and develop capital requests. Monitor and report revenue, volume, expenses, and RVUs consistent with DFCI Institute-wide methodology, including developing and preparing reports and analyses as needed. Monitor OT and staffing levels in close collaboration with the Managers and Nurse Director. Provide ongoing variance analysis of activities and develop improvement plans, as necessary. **Quality Improvement:** Continuously seek opportunities for process and quality improvement. Provide oversight on quality initiatives and certifications, patient satisfaction surveys. Educate and train staff in quality and process improvement approaches and tools. Participate in initiatives to improve the quality of patient care. Serve as a team member in analyzing and/or implementing changes within the unit to enhance operational performance, workflow, efficiency, and inter-departmental activities. Routinely review patient feedback with site leadership and adjust processes as appropriate. **Supervise staff:** Hire and develop team members with the capabilities to achieve organizational goals. Define and communicate clear expectations, provide regular constructive feedback, and evaluate performance against objectives. Oversee team's compliance with organizational policies and procedures. Monitor work for efficiency, effectiveness, and quality. Mentor and coach staff, facilitating training opportunities and supporting career growth. Work with senior management and Human Resources to address performance issues, as appropriate. Promote and foster a healthy and productive work environment within the team and with groups across the Institute. + Bachelors Degree required, Master's Degree preferred. + 8 years of experience in a hospital clinic or oncology medical office setting. + At least 5 years of progressively responsible ambulatory care management (or similar clinical care) experience. + Previous experience managing staff. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Excellent written and verbal communication and interpersonal skills to effectively collaborate with staff, patients, and external partners. + Strong understanding of healthcare operations, including budgeting, policy development, and regulatory compliance. + Strong leadership and management skills, with the ability to manage multiple practices and affiliations with hospitals. + Demonstrated abilities in leadership and management, critical thinking, problem-solving, and decision-making. + Demonstrated excellent organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously. + Proficient in computer applications (e.g., MS Office, etc.). + Strong financial acumen and proven ability to work with budgets, financial, volume, and variance reports. + Excellent customer service and conflict resolution skills. **Pay Transparency Statement** The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) 115,200-145,400 At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEOC Poster**
    $112k-157k yearly est. 36d ago
  • Absence Management Specialist (Hybrid)

    Boston Medical Center 4.5company rating

    Avon, MA jobs

    The Absence Management Specialist is to provide excellent customer service to employees regarding all aspects of absence management. This position is a subject matter expert regarding all types of employee's leave of absence, including Short Term Disability, FMLA, MMLA, ERISA, FLSA and ADA, etc. The ideal candidate will demonstrate a high level of professionalism, possess the ability to work well in a fast-paced environment and the flexibility to easily adapt to changing priorities. This role requires two full days in-office. Position: Absence Management Specialist Department: Human Resources Schedule: Full Time (Hybrid) Onsite Requirement: 2 Day Per Week ESSENTIAL RESPONSIBILITIES / DUTIES: The Absence Management Specialist ensures and supports completion of compliance related duties in accordance with company policy, state and federal leave laws Investigates claim issues providing resolution within departmental and regulatory guidelines Accurately codes all system fields with correct financial, diagnosis and duration information Coordinates with other departments to ensure appropriate claims transition or facilitates timely return to work Document leave updates in the Kronos Leave Case ensuring accuracy Actively contributes to, and maintains, customer service, quality and performance objectives Proactively engages in departmental trainings to remain current with all leave management practices The Absence Management Specialist will work with Case Managers to update Leave Cases and complete PFML Forms Supports the approval/denial process for employee's leave cases based on relevant medical information Works with the employee's leave team to ensure proper management of all administrative aspects of leave claims to include: tracking hours used/taken; return to work data; file reviews and working closely with the Managers, HR and Payroll to ensure that key dates, details and status for employee's are accurate and correct Counsels and assists employees from the initial application process through return-to-work or separation procedure. Explains employees their rights and responsibilities. Provides all necessary documents. Contacts employees or healthcare provider's to gather and clarify information during the interactive dialogue or return to work process. Provides assistance with wage replacement. Develops strong working relationships with various internal and external partners including the medical community, Occupational Health, EAP, payroll, legal and others to ensure accurate, efficient, and timely leave administration. Actively manages all tasks in absence management system to ensure completion within appropriate timeframes. Ensure accurate status in LOA, Payroll and HRIS systems. Ensures accurate, timely and professional legal recordkeeping and documentation within the absence management system and all communication tools. Responsible and accountable for maintaining and protecting Personal Health Information (PHI) of employees. Provides excellent customer service. Answers questions for employees regarding absence and leave policies, programs, and transactions. Works with department to investigate, mediate, and resolve complex issues or employee disputes with carriers. Works with employees to ensure that return-to-work and end-of-employment processes are appropriately managed. Works with employee's manager regarding leave and return to work options, in coordination with Employee Relations and Occupational & Environmental Medicine. Assist in developing new and revised processes, procedures and template letters or forms related to leave of absence General Adheres to department and hospital standards, including the following: Adapts to changes in the departmental needs including but not limited to: re-prioritizing assignments, assisting other areas during the times of high work volumes, staffing shortage, etc. Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided. Utilizes hospital's behavioral standards as the basis for decision making and to support the department and the hospital's mission and goals. Follows established hospital infection control and safety procedures. Perform other duties and projects as assigned (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). JOB REQUIREMENTS EDUCATION: Associate's degree in Human Resources or related discipline (or equivalent years of experience in the field) CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: None required. EXPERIENCE: 1 -2 years' experience with Absence Management KNOWLEDGE AND SKILLS: Strong understanding of benefits and payroll principles and practices, disability plan administration, paid time off, FMLA, PFML, STD, ADA, and other applicable federal and state regulations. Excellent communication skills including strong oral, written and presentation skills. Ability to coordinate and provide direction to vendors, insurers, and third party administrators. Proven technical expertise in absence management - to include tracking FMLA, workers' compensation, short- and long-term disability. Effective multitasking skills in a high volume, fast paced, team-oriented environment. Strong decision making capabilities and ability to resolve issues in a logical and timely manner. Computer and HRIS skills. Proficiency in the use of Microsoft Word, Excel and Outlook. Ability to work independently, use good judgement and complete assignments on time Ability to handle difficult employment issues in a professional manner Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
    $69k-97k yearly est. Auto-Apply 60d+ ago
  • Clinical Ambulatory Pharmacist - Hybrid

    Brigham and Women's Hospital 4.6company rating

    Somerville, MA jobs

    Site: Mass General Brigham Medical Group, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. Job Summary The MGBMG Pharmacy Department aims to expand clinical pharmacy services across the Mass General Brigham Medical Group (MGBMG) locations in a way that enhances the patient experience, health outcomes, and quality. One of the key goals is ensuring that our patients with chronic diseases are supported in achieving clinical outcomes known to reduce morbidity and mortality from these conditions. Pharmacists can play a key role in this goal by offering higher touch services (medication prescribing, monitoring, education) to patients that are struggling with chronic disease management. Working with primary care providers, population health coordinators, high-risk nursing programs, and community health workers, the pharmacist has the potential to positively impact patients through virtual, in-person appointments, and telemedicine. In collaboration with the MGBMG team, the Ambulatory Clinical Pharmacist will monitor the medication use process in accordance with the laws and regulations governing credentialed pharmacists and the practice of pharmacy by the appropriate state and federal agencies. They will work relatively independently, and within the limits of established pharmacy/ambulatory care practice site policies and procedures, as a member of the patient care team. The Ambulatory Clinical Pharmacist will report to the Clinical Pharmacy Manager at MGBMG and be responsible for working at the top of their licensure in collaborative drug therapy management (CDTM) work, as well as in-service presentations, clinical consult work, collaboration with our pharmacy team, and development of work to assist in the expansion of our department. Qualifications Required Experience * Graduate of ACPE accredited college of pharmacy * Doctor of Pharmacy (Pharm.D.) required * Licensed or eligible for licensure to practice pharmacy in New Hampshire is required, but currently is able to be reciprocated from a MA pharmacist license * Completion of American Society of Health System Pharmacy (ASHP) accredited PGY1 residency, PGY-1 required and PGY-2 preferred Preferred Experience We Hope You Have * Knowledge of USP , , and * Understanding of basic functionality of automated dispensing cabinets and ability to troubleshoot * Familiarity with Epic Willow and OpTime * Familiarity with LEAN methodologies * Experience working as an ambulatory care pharmacist (1-2+ years) Additional Job Details (if applicable) We are currently hiring a full-time, 40-hour Clinical Ambulatory Pharmacist to work remotely, Monday-Friday between 8:00 am and 5:00 pm! This position is could require trips to Mass General Brigham Medical Group sites in the future. Our Clinical Ambulatory Pharmacists play a vital role in providing high-quality care to patients. Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $89,398.40 - $130,000.00/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Medical Group, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $89.4k-130k yearly Auto-Apply 17d ago
  • Behavioral Health Specialist

    Brigham and Women's Hospital 4.6company rating

    Boston, MA jobs

    Site: Mass General Brigham Health Plan Holding Company, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Mass General Brigham Health Plan is hiring for two Behavioral Health Specialists to work as part of an interdisciplinary care team providing expert recommendations for managing behavioral health conditions and providing specialized coordination of care for enrollees with Serious Mental Illness (SMI) and Substance Use Disorders (SUD). As the behavioral health clinical expert on the Interdisciplinary Care Team, the Behavioral Health Specialist partners with the Interdisciplinary Care Team, facilities, and providers to address behavioral health challenges, evaluate treatment options, and implement targeted strategies and interventions. Essential Functions * Collaborate with interdisciplinary care teams (ICT)-including LTSC, GSSC, primary care providers, specialists, and behavioral health treatment facilities-to support program enhancements, process improvements, care coordination, discharge planning, and aftercare. * Participate actively in ICT meetings, contributing insights on behavioral health concerns, treatment options, care strategies, and engaging in collaborative decision-making regarding enrollees' care. * Receive and triage behavioral health and substance use referrals, coordinating with the ICT and primary care providers to refer enrollees to appropriate inpatient or outpatient services. * Develop, update, and implement enrollee-centered care plans in collaboration with enrollees and care teams, promoting self-care, shared decision-making, and addressing identified needs through routine engagement and proactive outreach. * Conduct outreach, assessments, and home visits via telephonic, electronic, or in-person contact for identified enrollees, including routine evaluations and post-transition care. * Monitor clinical status to identify early signs of deterioration, intervening proactively with the ICT to prevent unnecessary hospitalizations and escalate behavioral health needs during weekly case conferences. * Establish consistent communication and reporting schedules with providers and enrollees to review enrollee status, progress toward goals, care needs, utilization plans, and follow-up. * Ensure compliance with DSNP regulations and quality assurance standards by documenting, monitoring, and evaluating enrollee interventions and care plans accurately within electronic medical record systems. * Serve as a key resource and liaison within the ICT by addressing enrollee questions, concerns, and care needs, facilitating access to services, and performing additional duties as assigned by the supervisor. Qualifications * Master's Degree required * Licensed Independent Clinical Social Worker (LICSW) required * Minimum 3 years of direct clinical experience required * Certified Case Management Certification preferred * Previous counseling experience 5-7 years preferred * Experience with community case management preferred * Experience with Dually Eligible Enrollees (Medicare and Medicaid) preferred * NCQA experience preferred Skills for Success * Competency in working with multiple health care computer platforms, * EPIC experience preferred * Experience working with individuals with complex medical, behavioral, and social needs * Strong communication and interpersonal skills to effectively engage with enrollees and interdisciplinary teams * Critical thinking and problem-solving skills. Demonstrates autonomy in decision-making * Strong organizational skills with an ability to manage routine work, triage and reset priorities as needed * Interpersonal skills and ability to work effectively with providers and their staff to develop rapport, build trust, and promote Population Health initiatives. Excellent oral, written, and telephonic skills and abilities * Competency in working with multiple health care computer platforms * Ability to work effectively in a complex fast fast-paced medical environment and multiple practice locations * Ability to work independently while contributing to a collaborative team environment * Knowledge of healthcare and community BH services to assist enrollees effectively * Must be comfortable with change, have the ability to adapt and pivot as part of continuous process improvement activities Additional Job Details (if applicable) Working Model Required * This is a full-time position with a schedule of Monday through Friday, 8:30 AM-5:00 PM EDT with the ability to flex hours to meet members' needs * This is a hybrid schedule, which includes practice-based work, remote work, and in-person home and community visits (these days will vary weekly and these visits may increase as the program launches) * Must be local, ideally in Eastern, MA with the ability to travel to the community. * This role offers autonomy to build own schedule to accommodate members' needs. * Remote working days require stable, quiet, secure, compliant working station and access to Teams Video via MGB equipment Our goal will be to geographically align employees, which depends on residence, and can vary based on business needs, member enrollment, and team staffing. Employees must accommodate the hybrid work model, including practice-based work, remote work, and in-person home and community visits with members. The member population will reside primarily in Essex, Middlesex, Suffolk, Norfolk, Plymouth, Bristol, Dukes, and Nantucket counties. The responsibilities and caseload may be adjusted based on enrollment trends. Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $78,000.00 - $113,453.60/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $78k-113.5k yearly Auto-Apply 60d+ ago
  • Assistant Billing Manager

    Brigham and Women's Hospital 4.6company rating

    Somerville, MA jobs

    Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. This role will be covering oral maxillofacial/ dental. This is a fully remote position. Job Summary Summary: Assists Manager with the Patient Billing Office's client relationship and coordinate the processing, reporting and analysis of key revenue cycle activities. Provides research support to the manager and assigned practices related to accounts receivable management, patient customer service complaints and Third Party Requests for information. Does this position require Patient Care? No Essential Functions: Assists the Manager in completing tasks including, but not limited to, report review and distribution, billing account inquiries, charge reconciliation and research of missing charges, procedure code dictionary maintenance, and other essential Master files. * Analyze information on trends for practice groups; this may involve account research and downloading or inputting information into spreadsheets. * Provides research and follow-up for inquiries from Customer Service. * Pulls monthly rejection details. The role is responsible for pivoting rejections and analyzing rejections prior to RCAM review. * Work EPIC work queues and resolve edits in compliance with GPM Service standards for assigned billing areas. * Review accounts referred for write-off and document collection efforts prior to transferring for write-off approval. * Assist with the orientation and training of new staff. Qualifications Education High School Diploma or Equivalent required Experience Revenue, billing and related experience 2-3 years required Knowledge, Skills and Abilities * Strong knowledge of medical billing and payer requirements. * Excellent leadership and team management skills. * Proficiency in billing software and electronic health records (EHR) systems. * Strong analytical and problem-solving abilities. * Exceptional communication and interpersonal skills. * Ability to handle multiple tasks and work under pressure. * Ability to work with a high degree of accuracy. Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $62.4k-90.8k yearly Auto-Apply 37d ago
  • Clinical Quality Improvement Specialist, Ariadne Labs

    Brigham and Women's Hospital 4.6company rating

    Somerville, MA jobs

    Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Ariadne Labs is a joint center for health systems innovation at Brigham and Women's Hospital and the Harvard T. H. Chan School of Public Health. Our goal is to drive scalable solutions for better care at critical moments in people's lives everywhere. Better care means better health outcomes, lower costs, and more actual caring. Critical means solving health systems failures that have major impact, typically touching people by the millions. The Clinical Quality Improvement Specialist will be part of the Implementation Platform at Ariadne Labs to provide support in designing, testing, and delivering effective quality improvement solutions and implementation plans, in accordance with project goals, to meet the needs of end users. The ideal candidate will have a strong experience in advising and guiding teams on the use of implementation and improvement science in a variety of clinical contexts, with particular interest in innovative care delivery models that bring hospital-level care to patients in the comfort of their own homes and communities particularly in rural and underserved areas. We are looking for individuals who embrace complex challenges and bring creativity and energy to solving them. Qualifications Primary Duties and Responsibilities: * Lead internal and external teams on the use of integrating implementation and improvement science methodology as projects move from design to spread * Manage relationships with external quality teams in their implementation efforts using knowledge in behavior change, model for improvement, and/or change management via coaching calls, webinars, one-on-one advising, implementation trainings, and other remote methods * Represent and elevate the nursing, social work, and/or clinical perspective within Ariadne Labs in developing equitable implementation tools and plans and fostering different perspectives * Frontline clinical and process experience in order to represent all stakeholders in our work, including patients and families. * Drive project design and learning to co-develop clear project goals that are visible and are then applied to the development of toolkits and implementation guides that can be adapted and customized for all projects * Co-design and improve program activities, including modifying program structures, creating curricula, designing and facilitating trainings, developing agendas and testing new approaches to meet desired goals. * Develop materials, case studies, blogs, training curriculum, webinar content and any other needed materials to support implementation and dissemination activities * Synthesize lessons learned at Ariadne Labs in implementation, coaching, adaptation, and adoption of interventions among end users in order to improve the interventions and increase Ariadne Labs' ability to affect change and increase uptake of proven interventions * Contribute to grant writing, proposal development, scientific writing, and impact assessment to promote the work of the Implementation Platform. * Foster curiosity to enhance and build knowledge on quality theory and Improvement Science, and be able to apply in all aspects of our work internally and externally. Qualifications: * BA/BS required; Bachelor of Science in Nursing or Bachelor of Social Work is strongly preferred * Current licensure to practice in Massachusetts as a Registered Nurse or Social Worker is strongly preferred * Minimum 5 years of direct experience working in the field of implementation and/or quality improvement is strongly preferred * Minimum 5 years of direct experience working in in the field of nursing, social work, or a related clinical area is preferred * Strong ability to gather, synthesize and translate stakeholders' needs and provide recommendations * Strong communication skills, including technical writing, public speaking, small and large group facilitation and training * Experience working with a variety of stakeholders, including clinicians * Experience leading/facilitating complex quality improvement initiatives in the healthcare setting including QI collaboratives * Experience with managing concurrent implementation efforts with multiple teams * Detailed-focused and managing towards aggressive timelines. * Able to maneuver through complex political situations to achieve desired outcomes * Strong negotiation, decision making, and delegation skills * Ability to travel as needed, both domestically and internationally (up to 20%) Required Skills: * The ability to establish and maintain meaningful relationships with a diverse group of professionals * Strong planning, problem solving and analytical skills * Understanding of the principles of quality improvement and performance measurement * Proficiency in Microsoft Teams, Word, Excel, and PowerPoint; Familiarity with Google Drive is strongly preferred * Proficiency in Spanish or other languages preferred Competencies: * Building Partnerships * Embracing Change * Pursuing Excellence * Teamwork and Collaboration * Organizational Awareness * Cultural Awareness Expected In Person Time This position is based out of our Assembly Row, Somerville, MA office and follows a hybrid work model. Team members are expected to work onsite in the Somerville office at least two days per week, with the flexibility to work remotely for the remainder of the week. Education Bachelor's Degree Related Field of Study required Licenses and Credentials Experience in Quality Improvement, preferably in a healthcare setting 2-3 years required. 5 yrs of experience strongly preferred. Additional Job Details (if applicable) Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $62.4k-90.8k yearly Auto-Apply 6d ago
  • Clinical Research Associate/Coordinator I

    Brigham and Women's Hospital 4.6company rating

    Boston, MA jobs

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. GENERAL SUMMARY/ OVERVIEW STATEMENT: The Translational Clinical Research Associate/Clinical Research Coordinator works under general supervision to consent and enroll eligible patients to clinical translational research protocols and manage all aspects of data collection and requests. In particular, the CRA/CRC I will work on specimen collection studies. The Translational CRC/CRA will work closely with multiple providers to support their translational research projects. The CRA/CRC I will be trained on the institutional and federal regulations governing clinical research. The position involves a combination of data abstraction and entry, regulatory management, and patient coordination. The position involves direct patient contact. This is an on-site/hybrid position. Duties will be performed primarily on-site in ambulatory/clinical office setting. Components of the data/regulatory role may allow for remote work. Job Summary PRINCIPAL DUTIES AND RESPONSIBILITIES: All duties will be performed under general supervision by the Clinical Research Manager. The following clinical duties will be performed: * Interfacing in a professional manner with a diverse team of physicians, clinical research assistants, research nurses, pathologists and patients * Coordinating the collection and processing of tissue samples and blood samples from patients * Consent patients to translational research studies (minimal risk specimen collection studies) * Explain study protocol to patients and obtain informed consent * Screen and follow patients relevant to specific projects/studies * Assist clinical team in screening potential patients for study participation * Schedule all protocol required tests and procedures * Consent patients to specimen collection protocols * Coordinate patient appointments with physicians, nurses, and all test areas * Coordinate and schedule clinical safety laboratory specimen draws and ensure timely results are available to providers * Prepare pre-visit communication for providers to ensure required assessments are completed and documented * Maintain point of contact communication with enrolled patients and assist with front line questions regarding study participation * Develop protocol specific flow charts, intake sheets, and other tools to ensure protocol compliance and proper data acquisition * Coordinate, obtain, process, and ship protocol required blood and tissue samples * Ensure collection and processing (e.g. spin/separate/freeze) of all required correlative research blood samples with the coordination of the MGH Sample Processing Lab (SPL) The following data management responsibilities will be performed: * Collecting detailed clinical and treatment information on patients who are undergoing genetic testing, receiving treatments for cancer, or are enrolled in a research study * Maintaining an updated and organized database of patients * Verify adequate documentation of consent, required screening tests and procedures, and eligibility criteria to ensure patients meet all inclusion/exclusion criteria * Enroll patients as required by the study sponsor and internal enrollment monitor team * Follow patients for the duration of study participation via electronic medical record review to ensure protocol compliance * Complete data entry as required for individual study protocols ensuring compliance with institutional and regulatory requirements. * Maintain research charts and/or electronic files for all enrolled patients * Ensure adequate source documentation is in place for all data reported * Resolve data queries issued by the sponsor * Obtain protocol clarifications from the study sponsor and communicate information to the research team * Facilitate the request and shipment of samples * Maintain ongoing communication with clinical team regarding study patients and progress for multiple studies * Assist in abstracts, presentations, and manuscripts The following regulatory duties may be performed: * Assist with new study submission * Assist with updates and/or changes to current studies * Maintain and organize study specific regulatory binders * Prepare and submit protocol amendments, continuing reviews, and safety reports to the IRB * Revise informed consent documents to include new risk information and/or updated protocol requirements through the course of the study * Manage adverse event and deviation/violation/exception documentation for all enrolled patients and report to the sponsor and IRB as required * Maintain source documentation of correspondence with the IRB, investigators, and sponsors throughout the clinical trial process * Collect, complete, and submit essential regulatory documents to various regulatory entities * Ensure appropriate documentation of delegation and training for all study staff members * Maintain screening and enrollment documentation * Prepare monthly enrollment and data summary for study team SKILLS/ABILITIES/COMPETENCIES REQUIRED: * Ability to be self-motivated to work independently and as a team member * Analytical skills and ability to resolve problems * Careful attention to detail * Excellent organizational skills * Ability to follow directions * Excellent verbal and written communication skills * Computer literacy * Working knowledge of clinical research protocols * Ability to demonstrate respect and professionalism for subjects rights and individual needs Qualifications Education Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Clinical Research or compliance experience 1-2 years preferred Knowledge, Skills and Abilities * Ability to work independently and as a team member. * Analytical skills and ability to resolve problems. * Ability to interpret acceptability of data results. * Careful attention to detail. * Good organizational and communication skills. * Working knowledge of clinical research protocols. Additional Job Details (if applicable) WORKING CONDITIONS: * Duties will be performed primarily on-site in ambulatory/clinical office setting * Components of the data/regulatory role may allow for remote work. Remote Type Hybrid Work Location 101 Merrimac Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.76 - $28.44/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $19.8-28.4 hourly Auto-Apply 21d ago
  • Software Engineer

    Dana-Farber Cancer Institute 4.6company rating

    Boston, MA jobs

    Working in the Informatics & Analytics Department, the software engineering team builds and maintains custom software supporting the research and operations activities of the Dana-Farber Cancer Institute. This position is part of a team building and maintaining Ruby on Rails applications that support Research Administration and the Clinical Trials Office, facilitating the administration of research and clinical trials activities across the Institute. The Software Engineer II is responsible for developing research and/or clinical applications within DFCI, evaluating new technologies, mentoring team members, engaging product stakeholders, and writing product requirements. This position requires occasional travel to the DFCI campus in Boston. This position allows for remote work from within Massachusettes. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Responsibilities * Code new software features and translate requirements into software implementation. * Write test suites, including: unit, integration and end-to-end tests. * Write technical documentation. * Maintain existing software. * Work and think independently. * Adapt to new technologies as required. * Mentor new team members. * Communicate project status, product requirements and write technical documentation. Qualifications MINIMUM JOB QUALIFICATIONS: Minimum Education: Bachelor's degree in Computer Science, Software Engineering or a related field. Master's degree may substitute for experience. Minimum Experience: Two years; experience may substitute for degree. PRIMARY DUTIES AND RESPONSIBILITIES: * Code new software features and translate requirements into software implementation. * Write test suites, including: unit, integration and end-to-end tests. * Write technical documentation. * Maintain existing software. * Work and think independently. * Adapt to new technologies as required. * Mentor new team members. * Communicate project status, product requirements and write technical documentation. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Computer Science Fundamentals: * Proficiency in Ruby on Rails, Javascript, and SQL. Experience in front end and back end development. * Computer Science fundamentals in data structures, algorithm design, problem solving, and complexity analysis. * Knowledge of professional software engineering practices, including coding standards, code reviews, source control management, build processes, testing, and operations. Coding: * Able to lead the development of individual components of software applications, such as a user interface, database layer or application logic. Able to participate in on-going maintenance of applications and can lead code reviews. Engineering Expertise: * Proficient in two or more components of "full-stack" programming, including front-end, back-end, cloud or high-performance computing. DevOps: * Able to optimize and deploy software applications for on-premise and/or cloud-native infrastructure. New Technology: * Able to keep up-to-date with state-of-the-art software development tools and software development frameworks. Communication: * Able to communicate project status, product requirements and write technical documentation. Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $100,980 - $112,200 Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. EEOC Poster
    $101k-112.2k yearly Auto-Apply 60d+ ago
  • Research Data Specialist - Breast Oncology Cohort Studies Program

    Dana-Farber Cancer Institute 4.6company rating

    Boston, MA jobs

    The Research Data Specialist (RDS) will support the Breast Oncology Cohort Studies program under the auspices of the Principal Investigators, Director, and Research Manager, in the areas of clinical data collection and collation of biospecimens - specifically related to patients with germline mutations in the Department of Breast Oncology. Duties may include but are not limited to; the examination, synthesis, and evaluation of medical records; the abstraction and recording of pertinent medical information; and the organization and collation of biospecimens collected within cohort studies. Position will work with investigators working on research studies focused on germline mutations (e.g. BRCA1/2) within Breast Oncology. Additional responsibilities will include the following: * Reviewing and abstracting the medical records for patients, entering the clinical data into the databases supporting the cohort studies within Breast Oncology, and ensures the proper entry of biospecimens into tracking systems across cohort studies. * Retrieves archival tissue samples at outside institutions when relevant for translational studies. * Coordinates the collection, processing, organization, and storage of biological specimens (including, but not limited to tissue, blood and stool) including maintenance of the specimen tracking systems in ca Tissue, REDCap and other study databases. * Organizes samples for translational studies by completing manifests, labelling, and other required tasks and documentation needed to facilitate research. * Responsible for coordination of linkage of data to provide clinical annotation with the biospecimens. * Responsible for coordination and completion of essential regulatory documentation (e.g. protocol, material transfer agreement, and/or data use agreement) needed for access, use and transfer of samples to outside collaborators. This is a hybrid position requiring remote & onsite days per week. The selected candidate must reside and work remotely in a New England State (MA, ME, NH, CT, RI, VT). Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in lifechanging breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Responsibilities * Evaluating and tracking the eligibility of all patients seen in the clinic for inclusion in the study. * May assist or be responsible for consenting eligible patients in clinic. * Maintaining on-going communications with Information Services and physicians and staff for data collection needs. * Reviewing and abstracting the medical records for patients. Entering the clinical data into the Clinical Research Information Systems (CRIS). * Accessing patient demographic and clinical information from the clinical systems. Entering information into the database. * Reviewing data for quality and completeness using reporting software. * Collaborating with principal investigators, IS staff, and clinic staff in the continued development of the CRIS system. * Assist principal investigators and staff in the creation of data reports for quality assurance measures. * Coordinates the collection, processing, organization, and storage of biological specimens including maintenance of electronic specimen tracking systems (STIP) and laboratory binders. * May be responsible for IRB and regulatory submissions and maintenance of regulatory files. Qualifications * Bachelor's Degree or 1 year of Dana-Farber Associate Research Data Specialist experience required. * 0-1 years' experience working in a medical or scientific research setting or comparable technology orientated business environment preferred. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: * Excellent organizational and communication skills required. * Strong interpersonal skills - ability to effectively interact with all levels of staff and external contacts. * Must be detail oriented and have the ability to follow-through. * Ability to effectively manage time and prioritize workload. * Must practice discretion and adhere to institutional confidentiality guidelines at all times. * Must have computer skills including the use of Microsoft Office. Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). Hourly Range: $24.28/hr - $27.26/hr At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster
    $24.3-27.3 hourly Auto-Apply 37d ago
  • Clinical Trial Assistant Project Manager

    Brigham and Women's Hospital 4.6company rating

    Somerville, MA jobs

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Neurological Clinical Research Institute (NCRI) at the Massachusetts General Hospital (MGH) is a premier Academic Clinical Research Organization (CRO) managing clinical trials in neurological disorders. The NCRI employs physician clinical researchers, research nurses, project managers, data managers, SAS programmers, systems analysts, grants managers, and administrative assistants dedicated to planning and implementing clinical trials. Reporting to a senior member of the PM team, the Assistant Project Manager will be responsible for assisting the Project Manager in providing oversight and leadership necessary for the successful delivery of projects from initiation to implementation to close-out of assigned multi-center clinical research activities led by the NCRI. The Assistant Project Manager is expected to assist the Project Manager in effectively managing scope, schedule/timelines, budget, quality, and resources of the assigned trial(s). The Assistant Project Manager will also assist the Project Manager in study management, including outside clinical site management, vendor management, and study meeting planning and execution. Qualifications PRINCIPAL DUTIES AND RESPONSIBILITIES Responsible for tasks relevant to the scope of assigned projects: * Collaborating with project investigators and research sites to ensure targets are met for study start-up, site activation, patient recruitment, and enrollment. * Developing study documents including protocol and informed consent forms, study manuals, source documentation templates, recruitment material,s and other study tools. * Working closely with Data Management, Systems, and Biostatisticians to assist with the design of case report forms, study portals, and electronic data capture systems. * Safety management and reporting tothe FDA, Data and Safety Monitoring Boards, Medical Monitors, funding agencies, and other regulatory bodies. * Leading cross-functional teams in the timely execution of high-quality clinical research studies, leveraging knowledge, expertise, and risk mitigation. * Building effective, high-performance teams via expert communication, decisiveness, and technical expertise * Collecting, reviewing, and approving all required regulatory documents; and working to ensure the study Trial Master File (TMF) is up to date and "audit ready" throughout the course of the study. * Overseeing IND/CTA applications and communication with regulatory agencies (FDA, Health Canada, etc.) for studies with investigator-held INDs/CTAs. * Assisting sites with IRB submissions, maintenance of regulatory documents, and responding to study-related questions from sites, vendors, and sponsors in a timely fashion. * Scheduling and developing agendas and meeting minutes, in collaboration with the study team, for study-related meetings - both remote and in person, and leading meetings/calls as needed. * Tabulating key metrics for progress reports, presentations, and assist in preparing publications. * Preparing materials including written summaries for internal and external communication (CT.gov, NEALS website, etc) and grant support (funding updates, progress reports, etc). * Reviewing monitoring plans, tracking, and reviewing trip reports. * Working closely with Grants Management on study budget-related questions and invoicing (site payments, vendor contracts, etc). * Working closely with the PI/ Sponsor, assist with the management of vendor activities * Travel to national and international professional meetings as needed. Escalates issues to the Project Manager responsible for assigned projects, as appropriate Take on additional tasks and responsibilities, as requested. QUALIFICATIONS: * A bachelor's degree is required. * At least one year of experience in research or a related field. * Background/familiarity with biology or other scientific disciplines is preferred, but not required. SKILLS/ABILITIES/COMPETENCIES REQUIRED: * Knowledge of federal regulations relating to the protection of human subjects and good clinical practice guidelines. * Attention to detail, excellent organizational and analytical skills. * Excellent computer skills, working with Microsoft Office. * Team player who can take direction to work independently in an extremely fast-moving, deadline-driven environment, while balancing multiple tasks simultaneously. WORKING CONDITIONS: This role has established a long-term and sustainable, structured, flexible workplace program that allows both in-office and off-site work. In-office is standard office conditions. An employee's primary residence is expected during working days for off-site work and must comply with institutional confidentiality requirements. There may be travel on public roads and air travel as needed. FISCAL RESPONSIBILITIES: No direct responsibility, but may assist project managers to track site payments according to grant budgets, as needed. Additional Job Details (if applicable) Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,004.80 - $90,750.40/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $62k-90.8k yearly Auto-Apply 2d ago
  • Regulatory Coordinator - Breast Oncology

    Dana-Farber Cancer Institute 4.6company rating

    Boston, MA jobs

    The Regulatory Coordinators (RC) works under the direction of the Breast Oncology Principal Investigator(s), Regulatory Operations Manager, Clinical Research Manager and / or directly for the Clinical Trials Office to complete the regulatory requirements of the clinical research project. The RC coordinates aspects of protocol submissions, prepares and submits regulatory documents, and maintains records on assigned studies to ensure regulatory compliance with DFCI and DF/HCC policies as well as federal regulation and ICH/GCP guidelines. This position will work collaboratively with a variety of personnel at all levels, including faculty and study team members of DF/HCC and external institutions, cooperative groups, clinical trials experts, representatives from the pharmaceutical industry, federal agencies, and other research organizations. Works interactively with the Office for Human Research Studies (OHRS), Office of Data Quality (ODQ) and the Clinical Trials Offices at the various DF/HCC institutions. This position is remote with occasional time onsite in Boston, MA (as needed). The selected candidate must reside and work remotely in a New England State (MA, ME, NH, CT, RI, VT). Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Responsibilities Regulatory Compliance * Prepares and submits all protocol applications, amendments, continuing reviews, and informed consent documents for SRC and IRB review and approval. * Prepares and submits regulatory documentation that may include; IND/IDE applications, FDA annual reports, Serious Adverse Event reports, to the appropriate regulatory agencies including the Food and Drug Administration (FDA), Office of Biotechnology Activities (OBA), etc. * Prepares, maintains and organizes Regulatory files for each assigned study in compliance with study sponsor requirement; Industry sponsor, DF/HCC sponsored etc. * Maintains various regulatory tracking databases with information related to study recruitment, subject enrollment, and study progress and completion. * Assists in the preparation and coordination of assigned study monitoring and auditing visits with study coordinator, Investigator, DF/HCC QACT, Industry Sponsors, and third party auditors. Clinical Trial Management * Track and manage assigned new protocol start-up packet; initiate, facilitate and monitor study start-up progress to ensure established benchmarks are met. * Communicate and collaborate with clinical trial key stakeholders through the start-up process, provide regular updates and ensure all start-up activities are completed * Create and maintain tracking for all subsequent submissions to the SRC / IRB; protocol & consent amendments, all required safety reporting, all required deviation, violation, exception or other event reporting. Ensure various regulatory reporting required are met; Study Sponsor, FDA, IRB etc. Key Stakeholder Interfacing * Establishing and maintaining regular communication with study team, study sponsor, applicable regulatory agencies / offices to ensure all required information is relayed and responsible for the systematic documentation / tracking when applicable. * Serve as facilitator for study team and sponsor with regard to study status information, critical safety issues, upcoming protocol, consent and IDB amendments and applicable protocol training; responsible for the systematic documentation / tracking when applicable. Leadership and Professionalism * Maintain working knowledge of current regulations, regulatory guidance and or local policies. * Assists Clinical research Manager with regulatory based training and implementation of new or revised regulation, guidance and or local policy. * Present regulatory status for disease group portfolio at applicable research meetings. Qualifications * Bachelor's Degree required. * Experience working in a medical or scientific research setting or comparable technology orientated business environment preferred. * Fundamental knowledge of the conduct of clinical trials is preferred. REQUIRED COMPETENCIES: * Must be able to perform day to day responsibilities duties as described above with regular and ongoing training and supervision. * Attains and can demonstrate fundamental knowledge and is somewhat proficient in some or all of the following areas: DFCI, DF/HCC, ICH/GCP, FDA policy / guidance / regulation; an understanding of the IRB submission & approval process; Regulatory Binder maintenance; PI Initiated / Multi-Center Trials; protocol and consent design and development and FDA IND and other regulatory required submissions KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: * Must possess excellent written and oral communication skills, maintain confidentiality of information, demonstrate good decision-making and judgment and have attention to detail and follow-through skills. * Demonstrated organization and time management/prioritization skills with the ability to work independently are required. * Must be proficient in the use of computers, Microsoft applications and databases. * Requires experience with medical terminology. Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). Hourly Range: $26.70/hr - $29.66/hr At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster
    $26.7-29.7 hourly Auto-Apply 37d ago
  • Home Base SOF Admissions Social Worker

    Brigham and Women's Hospital 4.6company rating

    Boston, MA jobs

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. LCSW: starting pay rate $68,224 LICSW: starting pay rate $92,227 SIGN ON BONUS AVAILABLE for eligible Non-MGB employees: $3,000 FOR LCSW, $10,000 FOR LICSW/LMHC, Please ask about the details! Job Summary Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Massachusetts General Hospital seeks a dynamic Licensed Clinical Social Worker (LCSW)/Licensed Independent Clinical Social Worker (LICSW) to serve on the Special Operations Team. In this role, the LCSW/LICSW will provide and oversee the provision of psychiatric, psychosocial, and overall mental health services and referrals for military Special Operators into the Home Base program. They will also be dedicated to supporting the Special Operations Forces (SOF) program and will provide coverage to other clinical operations as needed. The LCSW/LICSW may help cover approximately 2-3 weekend shifts per year. Summary This position will collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs as part of the interdisciplinary team. They work collaboratively with all healthcare team members to develop and implement treatment plans that support patient-centered plans of care for both individual patients and the medical community. Does this position require Patient Care? Yes Essential Functions * Provides psychosocial assessments of patients and families with social, emotional, interpersonal, and/or environmental issues. Formulates biopsychosocial assessment, disposition, and treatment plans. * Collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs as part of the interdisciplinary team. * Monitor, evaluate, and record client progress according to measurable goals described in the treatment and care plan. * Coordinate care for Special Operations Forces (SOF) veterans and military-connected family members seeking care at Home Base with the appropriate internal or external clinicians in a multi-disciplinary team, coordinated care model. * Serve as a contact point for accepting and triaging SOF referrals from internal clinicians, outside clinicians and self-referred patients. * Serve as primary case manager for patients in SOF admissions process in collaboration with Admissions Coordinator, including, but not limited to, the following responsibilities: conduct pre-screening to assess treatment and evaluation needs for SOF patients referred; coordinate signing of Release of Information forms, acquire relevant medical records, and coordinate with SOCOM where applicable; serve as point of contact for ongoing questions from the patient as they arise. * Monitor patient's status in admissions process using appropriate documentation. * May be asked to collaborate with SOF/ComBHaT team, patients, clinical team, and Resource Specialist to identify clinical and psychosocial needs in patients' home communities and identify appropriate resources. * May provide direct clinical services to Veterans and/or family members, which may include group or individual therapy. * May provide psychoeducation regarding PTSD, TBI, and related conditions to Veteran patients and family members as clinically appropriate within the context of the Intake and triage duties. * Collaborate with an inter-disciplinary team of clinical staff (social workers, psychologists, nurses, psychiatrists, physiatrists, physical therapists, etc.) to coordinate patient care and plan for discharge/aftercare when needed. * Consult with team to facilitate mandated assessments when abuse is suspected (child, disabled adult, elder), and safety assessment when violence is reported. Collaborates with MGH resources (HAVEN and Child Protection Team). * May assist with crisis intervention and management. * Documents timely and relevant information in patient electronic medical record and Home Base database. * Provide coverage for social work responsibilities in Outpatient Clinic as needed. * For LICSWs: provide clinical supervision to LC-level and/or MSW students as needed. * Additional responsibilities as assigned. Qualifications Education Master's Degree Social Work required or Master's Degree Mental Health & Behavioral Medicine required Can this role accept experience in lieu of a degree? No Licenses and Credentials Current professional licensure in Massachusetts (LCSW required, LICSW preferred). Experience Clinical Social Worker I Clinical Experience in a medical setting 0-1 years required Clinical Social Worker II Clinical Experience in a medical setting 2-3 years required Knowledge, Skills and Abilities * Excellent organizational and time management skills. * Excellent crisis intervention skills. * Good problem solving and conflict resolution skills. * Ability to work well collaboratively and independently. * Strong written and verbal communication skills. * Knowledge of community resources and the aging process. * Demonstrates basic foundational skills, showing fundamental knowledge and a commitment to the application of professional values and ethics. * Demonstrates fundamental skills in formulation, assessment of risks, crisis intervention completion of psychosocial treatment plans, and appropriate documentation. * May need assistance and guidance in ensuring the patient's needs, safety measures, and concerns are brought forward. Emerging knowledge of internal and external resources. * Developing and demonstrating interpersonal collaboration in a medical setting- inpatient or outpatient. * May need coaching/guidance in this area. * May provide some assistance and support with onboarding for new team members. * Aware of opportunities in department/service initiatives; participates in initiatives at an entity level. Uses data to measure progress. * Demonstrate fundamental skills under supervision. May need assistance in promoting collaboration among healthcare team members, other colleagues, and the organization to support and enhance patient care. Additional Job Details (if applicable) Physical Requirements * Standing Frequently (34-66%) * Walking Frequently (34-66%) * Sitting Occasionally (3-33%) * Lifting Frequently (34-66%) 35lbs+ (w/assisted device) * Carrying Frequently (34-66%) 20lbs - 35lbs * Pushing Occasionally (3-33%) * Pulling Occasionally (3-33%) * Climbing Rarely (Less than 2%) * Balancing Frequently (34-66%) * Stooping Occasionally (3-33%) * Kneeling Occasionally (3-33%) * Crouching Occasionally (3-33%) * Crawling Rarely (Less than 2%) * Reaching Frequently (34-66%) * Gross Manipulation (Handling) Frequently (34-66%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $56,992.00 - $82,992.00/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $57k-83k yearly Auto-Apply 41d ago
  • Information Security Analyst II

    Brigham and Women's Hospital 4.6company rating

    Somerville, MA jobs

    Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary The Information Security Analyst II independently operates existing processes to operate security controls within their domain. They will identify improvements in these processes, and may be tasked with executing those improvements. The Information Security Analyst II works across multiple teams within MGB Digital, and participates in broader projects to drive improvements in the MGB information security posture. They leverage critical thinking and problem-solving skills in their day to day work, and may mentor more junior team members. The Information Security Analyst II will support the cybersecurity program management team with operations, including process improvement, resource management, and performance tracking. The role will focus on building ongoing collaboration and standardization across Digital Information Security (DIS) to help assure that the program matures and improves from year to year. Focused areas of support will include overall program goals tracking against Digital's goals, strategic planning and performance measurement. Essential Functions * Independently operates existing processes and proactively identifies and optimizes improvement in existing processes. May individually drive improvements in these processes. * May mentor junior team members, sharing knowledge and best practices. * Works across multiple teams to drive security improvements for MGB. * Participates in project-level efforts to improve cybersecurity capabilities. * Works independently to stay abreast of changes in domain, suggesting relevant improvements to MGB cybersecurity posture. Qualifications Education Associate's Degree Related Field of Study required or Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience Relevant experience 2-3 years required Knowledge, Skills and Abilities - Strong understanding of cybersecurity concepts within their domain. - High proficiency with the tools and solutions supported by the team. - Solid understanding of technology and design principles. - Strong problem-solving skills and analytical thinking to identify solutions to complex problems, and to optimize existing solutions. - An ability to work on several tasks simultaneously and pay attention to sources of information from inside and outside one's network within an organization. - Excellent prioritization capabilities, with an aptitude for breaking down work into manageable parts, effectively assessing the priority and time required to complete each part. - Excellent communication and teamwork skills to share knowledge, present ideas, and lead discussions. Additional Job Details (if applicable) * M-F Eastern Business Hours required * Hybrid onsite Flexible working model required weekly includes onsite in office (number of days weekly can vary, must be flexible for business needs) * 1-2 onsite days per week * Remote working days require stable, secure, quiet, compliant working station Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $73,798.40 - $107,400.80/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $73.8k-107.4k yearly Auto-Apply 10d ago
  • Clinical Research Chart Reviewer

    Brigham and Women's Hospital 4.6company rating

    Boston, MA jobs

    Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. AD2, hiring temporary per diem chart reviewers for research Job Summary Under the direction of the Principal Investigator, the Clinical Research Reviewer (CRR) will conduct participant interviews and/or chart review for clinical research studies within the Division of General Internal Medicine and Primary Care. The Research Specialist will be responsible for conducting these interviews and/or chart reviews in accordance with specific guidelines and protocols established for each relevant study. Qualifications General Summary/Overview Statement Under the direction of the Principal Investigator, the Clinical Research Reviewer (CRR) will conduct participant interviews and/or chart review for clinical research studies within the Division of General Internal Medicine and Primary Care. The Research Specialist will be responsible for conducting these interviews and/or chart reviews in accordance with specific guidelines and protocols established for each relevant study. Principal Duties and Responsibilities: Indicate key areas of responsibility, major job duties, special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluation. * Work directly with Project Leaders and study staff to successfully execute the research project's specific aims and objectives related to the study. * Make reasonable efforts to adhere to study-specific timelines. * Responsible for maintaining project adherence to all applicable policies and procedures for research study and in accordance with Institutional Review Board (IRB) requirements. * May only work with this research project while serving as an active chart reviewer. Qualifications * Bachelor's required; MS preferred in scientific/medical field * Must have completed education required for a Nurse, Nurse Practitioner (NP), or Physician Assistant (PA) degree. Skills/Abilities/Competencies Required * Excellent interpersonal skills required for working with project leadership, clinicians, and staff in a professional and respectful manner * Organizational skills and ability to prioritize tasks * Ability to work independently * Ability to complete work and meet deadlines * Proficiency in BWH computer systems (EHR, Epic) * Strong analytical skills * Knowledge of healthcare terminology and workflow processes Working Conditions * Office-based work environment and/or remote work from home office. Additional Job Details (if applicable) Remote Type Hybrid Work Location 1620 Tremont Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Rotating (United States of America) Pay Range $49,504.00 - $72,404.80/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $49.5k-72.4k yearly Auto-Apply 21d ago
  • Applications Manager, Beacon Oncology

    Brigham and Women's Hospital 4.6company rating

    Somerville, MA jobs

    Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Responsible for the overall direction and functioning of assigned applications to ensure alignment with organizational strategic goals. Also responsible for supervision of the applications development program and/or analyst staff to ensure the highest quality services to end-users. Essential Functions * Oversees and approves staff hiring, work allocation, training, performance management, including required documentation, as well as other supervisory functions. * Execute operational strategies, work with vendors/stakeholders and improve employee performance. * Monitor, problem-solve and implement quality improvement initiatives that support program goals. * Ensure applications align with organizational goals as well as customer needs. * Monitor the performance of applications to ensure they are always running properly. * Ensure quality assurance of application development processes and continuously find ways to advance applications. * Ensure solutions to security threats, viruses, or errors that might hinder the performance of applications are valid and consistent. * Monitor the application lifecycle to ensure necessary updates are completed on time. Qualifications Education Bachelor's Degree required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials, Current Epic certification(s) Experience Information Technology Experience 8-10+ years required Experience in Epic applications required Experience with Beacon Oncology preferred Knowledge, Skills and Abilities * Display strong leadership and communication skills to clearly manage and oversee the program operations. * Excellent critical thinking and analytical skills. * Excellent time management skills. * Strong project management skills. Additional Job Details (if applicable) Onsite Flexible Working Model Required * M-F Eastern Business hours * Onsite Flexible working model required weekly or monthly * Must be flexible for onsite to accommodate business needs and as planned * Remote working days require stable secure, quiet, compliant working station Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $115,398.40 - $167,845.60/Annual Grade 8 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $115.4k-167.8k yearly Auto-Apply 23d ago

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