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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Boston, MA | $56,546 | $27.19 |
| 2 | West Bend, WI | $54,779 | $26.34 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Account Executive | $101,132 | $49 | - |
| 2 | Customer Care Executive | $91,710 | $44 | - |
| 3 | Customer Service Expert | $87,611 | $42 | - |
| 4 | Customer Service Executive | $70,872 | $34 | - |
| 5 | Customer Retention Representative | $66,934 | $32 | - |
| 6 | Customer Experience Associate | $66,125 | $32 | - |
| 7 | Customer Care Consultant | $64,748 | $31 | - |
| 8 | Customer Service Consultant | $63,549 | $31 | - |
| 9 | Customer Support Professional | $63,252 | $30 | - |
| 10 | Customer Service Professional | $62,940 | $30 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Boston Medical Center | $49,710 | $24 | 8 |
| 2 | Dana-Farber Cancer Institute | $49,641 | $24 | - |
| 3 | Brigham and Women's Hospital | $49,624 | $24 | 40 |
| 4 | Lawrence General Hospital | $49,132 | $24 | 1 |
| 5 | Beth Israel Deaconess Medical Center | $48,984 | $24 | - |
| 6 | Salem, MA | $48,966 | $24 | 2 |
| 7 | Roswell Park | $48,915 | $24 | 4 |
| 8 | Hartford Hospital | $48,422 | $23 | - |
| 9 | Mount Sinai Health System | $46,009 | $22 | 12 |
| 10 | Baystate Health | $45,594 | $22 | 8 |
| 11 | New England Rehabilitation | $41,763 | $20 | - |
| 12 | Shepherd Center | $39,362 | $19 | 2 |
| 13 | New York Methodist Hospital | $38,180 | $18 | - |
| 14 | Northeast Rehabilitation Hospital Network | $36,803 | $18 | - |
| 15 | Gaylord Specialty Healthcare | $36,602 | $18 | 1 |
| 16 | Kingsbrook Jewish Medical Center | $35,877 | $17 | - |
| 17 | Benedictine Health System | $35,723 | $17 | 1 |
| 18 | Washington Regional Medical Center | $35,068 | $17 | 4 |
| 19 | Kessler Institute for Rehabilitation | $34,717 | $17 | - |
| 20 | New England Sinai Hospital | $33,635 | $16 | - |