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Become A Special Process Person

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Working As A Special Process Person

  • Getting Information
  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing Administrative Activities
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Mostly Sitting

  • $23,100

    Average Salary

What Does A Special Process Person Do At Usalliance Financial

* Manage departmental communications, including email inbox and department phone line ensuring timely resolution of issues both internally, and externally.
* Review applications for accuracy and completeness.
* Review collateral and appropriate collateral detail where necessary.
* Pull credit and review fraud alerts to be cleared as per procedure.
* Generate and send approval, counter and loan declination letters.
* Prepare loan documents to be executed by borrowers.
* Facilitate loan closings with external third party sources.
* Scan and upload supporting loan documentation received through internal origination/portfolio system.
* Communicate with all relevant parties to ensure all appropriate information and documentation has been received prior to funding submission.
* Directly contact borrowers as needed to validate transaction detail and repayment information.
* Mentor other team members to develop and maintain high service levels including the transfer of skills and process knowledge.
* Maintain expert level knowledge of all products and services offered.
* Be able to explain to borrowers as needed.
* Adhere to all local, state, and federal laws/regulatory requirements as related to functional areas including the Patriot Act, Truth in Lending, Reg B, Reg Z, and Bank Secrecy Act.
* FUNDER DUTIES
* Review executed loan documents for accuracy, completeness and compliance with all federal, state, local and company requirements.
* Input funding information into the internal origination/portfolio system.
* Verify all loan terms and transaction details including: financing amount, dealer fees, rates, and other transactional attributes to ensure completeness prior to funding.
* Open new memberships within internal origination/portfolio system.
* Disburse funds to the correct party through internal origination/portfolio system.
* Establish automatic payments working with the company’s EFT department.
* Follow up with any post-closing items as required.
* Assist with loan servicing (address changes, payoffs, etc.) and perform loan maintenance on both new accounts, and previously originated loans.
* Adhere to all policies and procedures, including security compliance, and following guidelines intended to limit risk exposure to fraud and losses.
* Review exceptions and escalate when necessary.
* Requirements
* Adept at utilizing technology and various software platforms to process information.
* Sales and transactional processing experience.
* Indirect or external lending experience preferred.
* In-depth customer service experience.
* The candidate must demonstrate interpersonal, organizational, and communication skills (verbal & written).
* The candidate should be detail oriented with the ability to work in a fast paced environment.
* Proficient in MS Office.
* Strong commitment to providing excellent member service.
* Benefits
* At USALLIANCE it all starts with U.
* Because our people are our greatest asset
* Why should U join our team?
* Life
* Medical, Dental and Vision Insurance
* k) Retirement Savings Plan with Full Employer Match Up to 6%
* Flexible Spending Accounts for Health & Dependent Care Expenses
* Life Insurance
* Employer Paid
* Generous Incentive/Bonus Plan
* Wellness/Gym Membership Reimbursement
* Work
* Collaborative & Dynamic Co-workers
* Innovative & Relevant Technology Resources
* Career Planning
* Positive Energy

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Top Skills for A Special Process Person

DataEntryCustomerServiceInsurancePoliciesSpecialEventsCustomerSatisfactionAluminumAlloysAuditDepartmentPersonalPropertyInsightSettlementProcessEasytrieveProcessSupportNecessarySoftwareTIGRfidNecessaryInformationMortgagePortfolioAdjustersOrganizationalTasksFHA

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Top Special Process Person Skills

  1. Data Entry
  2. Customer Service
  3. Insurance Policies
You can check out examples of real life uses of top skills on resumes here:
  • Acquired data entry skills along with a larger understanding of the entire insurance systems network.
  • Provide customer service to providers, billing departments, customers and other insurance companies.
  • Reviewed quotes to determine applicable policy forms that applied and issued insurance policies.
  • Assisted with design and creation of floral arrangements for special events.
  • Analyze, verify, and maintain contract agreements between Insight and the manufacturing partners.

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