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Special process person skills for your resume and career

Updated January 8, 2025

1 min read

Below we've compiled a list of the most critical special process person skills. We ranked the top skills for special process people based on the percentage of resumes they appeared on. For example, 22.7% of special process person resumes contained peoplesoft as a skill. Continue reading to find out what skills a special process person needs to be successful in the workplace.

10 special process person skills for your resume and career

1. PeopleSoft

Here's how special process people use peoplesoft:

Performed computer transactions in PeopleSoft, and kept detailed grind logs in excel.
Utilize SAP, Business Integration Group (BIG), & PeopleSoft

2. Policy Endorsements

Here's how special process people use policy endorsements:

Processed insurance binders and applications Voided/rejected policies Policy Endorsements Printed/mailed policies Cancelled/Reinstated Policies
Provided exceptional account management support to include, Underwriting Operations, procedures, policy endorsements and procedural and policy compliance.

3. Insurance Policies

Here's how special process people use insurance policies:

Reviewed quotes to determine applicable policy forms that applied and issued insurance policies.
Processed applications for changes to reinstatement of, and cancellation of insurance policies.

4. Motor Vehicle

A motor vehicle is a mode of transportation such as a car, truck or bus.

Here's how special process people use motor vehicle:

Initiated corrective action with Motor Vehicle Services if any discrepancies were discovered.
Handled escalated calls and the submission of vehicles to the Department of Motor Vehicle for five states.

5. Policy Holders

Here's how special process people use policy holders:

Scheduled for emergency services to assist policy holders with their damage.
Received calls from Agents and policy holders in reference to bad payments, cancellations and reinstatements of coverage.

6. Policy Changes

Here's how special process people use policy changes:

Perform necessary rating and coding for quotes, new business, renewals and policy changes.
Assist with payments and policy changes.

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7. RAN

RAN stands for "revenue anticipation note," which refers to a practice where an organization (often the government) borrows money to support a specific project. When these funds are then repaid, the money given to the lenders comes from the profits generated by the business originally funded.

Here's how special process people use ran:

Coded, ran, and quality checked copy/convert process before sending output to client; within service level agreements.
Performed backups, print queue maintenance and ran scheduled processes.

8. Quality Standards

Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.

Here's how special process people use quality standards:

Analyze transactions to ensure proper quality standards are met as required by company policy and procedures.
Maintained quality standards of processing, verified encoding and corrected errors.

9. Computer System

Here's how special process people use computer system:

Enter and retrieve information of varying complexity using computer systems and applications to process insurance transactions and payments.
Entered, edited and revised information in the computer system ensuring accurate and timely reporting.

10. Customer Complaints

Here's how special process people use customer complaints:

Averaged the highest volume of inquiry calls with no customer complaints.
Answer phones, Scheduling, data entry, customer complaints.

What skills help Special Process People find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of special process person skills to add to your resume

The most important skills for a special process person resume and required skills for a special process person to have include:

PeopleSoft
Policy Endorsements
Insurance Policies
Motor Vehicle

Policy Holders
Policy Changes
RAN
Quality Standards

Computer System
Customer Complaints

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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