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Top 44 Special Process Person Skills

Below we've compiled a list of the most important skills for a Special Process Person. We ranked the top skills based on the percentage of Special Process Person resumes they appeared on. For example, 12.0% of Special Process Person resumes contained Customer Service as a skill. Let's find out what skills a Special Process Person actually needs in order to be successful in the workplace.

These are the most important skills for a Special Process Person:

1. Customer Service

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high Demand
Here's how Customer Service is used in Special Process Person jobs:
  • Created and maintained all essential documentation for lost securities replacements and managed customer service activities originated via e-mail and phone requests.
  • Provided exceptional customer service while adhering to standard company procedure and guidelines.
  • Developed and evaluated educational materials, outreach and customer service plan.
  • Frequent contact with companies and engaged in customer service responsibilities.
  • Provide clerical duties and customer service to insured customers and inquirers in one of America's leading insurance companies.
  • Provide customer service to providers, billing departments, customers and other insurance companies.
  • Present superb customer service to dealership personnel and Gate City Bank's loan officers.
  • Provided customer service for issues relating to policy billing, claims and underwriting.
  • Provide customer service over the phone and on a walk-in basis.
  • Provided customer services and welcomed all guest in a fast paceenvironment.

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2. Data Entry

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high Demand
Here's how Data Entry is used in Special Process Person jobs:
  • Acquired data entry skills along with a larger understanding of the entire insurance systems network.
  • Trained new employees in various aspects of loan processing and data entry.
  • Perform data entry with knowledge of department / work unit / program.
  • Process the data entry for new contracts and policy change endorsements.
  • Complete data entry with acquired W-9 information for 1099 forms.
  • Trained fulltime and temporary staff on system functionality and accurate data entry.

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3. Policy Endorsements

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high Demand
Here's how Policy Endorsements is used in Special Process Person jobs:
  • Processed insurance binders and applications Voided/rejected policies Policy Endorsements Printed/mailed policies Cancelled/Reinstated Policies

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1 Policy Endorsements Jobs

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4. Personal Lines Policies

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high Demand
Here's how Personal Lines Policies is used in Special Process Person jobs:
  • Compile personal lines policies for mailing.

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1 Personal Lines Policies Jobs

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5. Auto Claims

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high Demand
Job type you want
Full Time
Part Time
Internship
Temporary

6. Motor Vehicle

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high Demand
Here's how Motor Vehicle is used in Special Process Person jobs:
  • Initiated corrective action with Motor Vehicle Services if any discrepancies were discovered.
  • Handled escalated calls and the submission of vehicles to the Department of Motor Vehicle for five states.
  • Processed error corrections, obtained Motor Vehicle Reports, CLUE reports, insurance credit scores.
  • Obtain consumer reports which include motor vehicle records, clue history, and claims history.
  • Review motor vehicle reports for violations, and charged according to state specific rules.
  • Prepared Motor Vehicle Reports for personal and commercial accounts.

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7. Insurance Policies

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high Demand
Here's how Insurance Policies is used in Special Process Person jobs:
  • Operated company's computer software to key updates and changes to existing customer insurance policies.
  • Explained insurance policies to existing and new consumers.
  • Processed new insurance policies and changes.

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8. Insurance Companies

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Here's how Insurance Companies is used in Special Process Person jobs:
  • Worked extensively with underwriters and multipleinsurance companies.

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9. Policy Holders

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Here's how Policy Holders is used in Special Process Person jobs:
  • Scheduled for emergency services to assist policy holders with their damage.
  • Received calls from Agents and policy holders in reference to bad payments, cancellations and reinstatements of coverage.

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10. Original Insurance Applications

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high Demand
Here's how Original Insurance Applications is used in Special Process Person jobs:
  • Examine original insurance applications and other company documents to determine if changes are needed and effects of change.

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11. Policy Changes

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high Demand
Here's how Policy Changes is used in Special Process Person jobs:
  • Perform necessary rating and coding for quotes, new business, renewals and policy changes.
  • Assist with payments and policy changes.

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12. Policy Information

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high Demand
Here's how Policy Information is used in Special Process Person jobs:
  • Update policy information through written and verbal communication with agents, underwriting, and policyholders.
  • Identify missing policy information and if necessary contact agents to secure needed information.

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13. RAN

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high Demand
Here's how RAN is used in Special Process Person jobs:
  • Modify, update, and process existing policies to reflect any change in amount of coverage, or type of insurance.
  • Operate RGATES for in-checking and manifesting cargo; weigh and record accurate cargo, augment Transient Alert as required.
  • Serviced property/casualty insurance business via direct contact with current customers and agents in multiple states in a call center.
  • Manage all transgender related health, social support and peer navigation programming at the health center.
  • Resolved delinquency and insurance collection problems and discussed payment plans via e-mail and over the phone.
  • Transcribed policy information from source data into the company's network for insurance service.
  • Submit timely grant progress reports and maintain ongoing contact with HRSA project officers.
  • Reviewed quotes to determine applicable policy forms that applied and issued insurance policies.
  • Processed applications for changes to reinstatement of, and cancellation of insurance policies.
  • Transferred inventory from the warehouse or from within the store to various departments.
  • Follow up with customers and insurance companies on tasks such as missing documents.
  • Communicate with insurance companies to resolve any issues or answer any customer questions.
  • Calculated commission incentives for Special Risk Insurance Agents based on policies sold.
  • Attend mandatory grantee meetings over the phone and in-person.
  • Issued a minimum number of insurance policies per day.
  • Issued Certificates and Schedules of Insurance.
  • Entered personal insurance information into the system Served as corporate receptionist
  • Audit database routinely to ensure that all transactions were recorded in the Trivin system and in the Trenton database inventory.
  • Utilized proprietary software system (Trivin) to implement all transactions.
  • Develop and distribute replicable health education materialstargeting high risk transgender communities.

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14. Phone Calls

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15. Customer Complaints

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Here's how Customer Complaints is used in Special Process Person jobs:
  • Averaged the highest volume of inquiry calls with no customer complaints.
  • Answer phones, Scheduling, data entry, customer complaints.

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16. Account Status

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Here's how Account Status is used in Special Process Person jobs:
  • Correspond with agent to obtain information or inform them of account status or changes.

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17. Quality Standards

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Here's how Quality Standards is used in Special Process Person jobs:
  • Analyze transactions to ensure proper quality standards are met as required by company policy and procedures.

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18. Company Documents

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19. Company Policies

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20. Peoplesoft

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Here's how Peoplesoft is used in Special Process Person jobs:
  • Uploaded vouchers forecasted and prepared payments to vendors via PeopleSoft accounts payable.

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21. Personal Effects

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Here's how Personal Effects is used in Special Process Person jobs:
  • Assisted with preparation of personal effects for photography Typed various military forms through basic Microsoft word program.
  • Assisted with conducting inventory/accountability of personal effects from all military branches and Department of Defense.

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22. Computer System

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Here's how Computer System is used in Special Process Person jobs:
  • Entered specimen data into computer system.

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23. Billing Accounts

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24. Special Projects

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25. Ensure Accuracy

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26. Contract Terms

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Here's how Contract Terms is used in Special Process Person jobs:
  • Interpreted policy language and insurance contract terms, coverage forms and applications.
  • Enter rebate pricing into SAP based on contract terms and conditions.

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27. FHA

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low Demand
Here's how FHA is used in Special Process Person jobs:
  • Excel at memorization of products on conforming, non-conforming, FHA and VA guidelines then selling them to customers.
  • Processed FHA and Sub-Prime mortgages.

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28. ATM

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low Demand
Here's how ATM is used in Special Process Person jobs:
  • Assess risk with checks deposited through the ATM.

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29. Chubb

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30. New Business Policies

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31. Client Information

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Here's how Client Information is used in Special Process Person jobs:
  • Enter new client information into processing system and create billing accounts.

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32. Additional Information

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low Demand

33. New Procedures

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low Demand
Here's how New Procedures is used in Special Process Person jobs:
  • Developed new procedures on an on-going basis to enhance the documentation process.

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34. Monthly Basis

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low Demand
Here's how Monthly Basis is used in Special Process Person jobs:
  • Pay property taxes and sales taxes to either the county or the State Comptrollers Office on a yearly and monthly basis.

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35. Customer Calls

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low Demand
Here's how Customer Calls is used in Special Process Person jobs:
  • Processed card member payments, handled incoming customer calls and correspondence.
  • Assisted customer calls and associates.

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36. IEP

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low Demand
Here's how IEP is used in Special Process Person jobs:
  • Learned how an IEP is developed and implemented.

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37. High Volume

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38. Business Changes

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39. Loan Applications

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40. Contract Agreements

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Here's how Contract Agreements is used in Special Process Person jobs:
  • Verified and maintained contract agreements between Insight and the Manufacturers.

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41. Billing Questions

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42. Processing Department

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low Demand

43. Customer Information

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44. Accurate Processing

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Special Process Person Jobs

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20 Most Common Skills For A Special Process Person

Customer Service

15.3%

Data Entry

11.1%

Policy Endorsements

10.1%

Personal Lines Policies

9.0%

Auto Claims

8.7%

Motor Vehicle

6.3%

Insurance Policies

5.9%

Insurance Companies

4.5%

Policy Holders

4.2%

Original Insurance Applications

3.5%

Policy Changes

3.1%

Policy Information

3.1%

RAN

2.8%

Phone Calls

2.4%

Customer Complaints

1.7%

Account Status

1.7%

Quality Standards

1.7%

Company Documents

1.7%

Company Policies

1.7%

Peoplesoft

1.4%
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Typical Skill-Sets Required For A Special Process Person

Rank Skill
1 Customer Service 12.0%
2 Data Entry 8.7%
3 Policy Endorsements 7.9%
4 Personal Lines Policies 7.1%
5 Auto Claims 6.8%
6 Motor Vehicle 4.9%
7 Insurance Policies 4.6%
8 Insurance Companies 3.6%
9 Policy Holders 3.3%
10 Original Insurance Applications 2.7%
11 Policy Changes 2.5%
12 Policy Information 2.5%
13 RAN 2.2%
14 Phone Calls 1.9%
15 Customer Complaints 1.4%
16 Account Status 1.4%
17 Quality Standards 1.4%
18 Company Documents 1.4%
19 Company Policies 1.4%
20 Peoplesoft 1.1%
21 Personal Effects 1.1%
22 Computer System 1.1%
23 Billing Accounts 1.1%
24 Special Projects 1.1%
25 Ensure Accuracy 1.1%
26 Contract Terms 1.1%
27 FHA 0.8%
28 ATM 0.8%
29 Chubb 0.8%
30 New Business Policies 0.8%
31 Client Information 0.8%
32 Additional Information 0.8%
33 New Procedures 0.8%
34 Monthly Basis 0.8%
35 Customer Calls 0.8%
36 IEP 0.8%
37 High Volume 0.8%
38 Business Changes 0.8%
39 Loan Applications 0.8%
40 Contract Agreements 0.8%
41 Billing Questions 0.8%
42 Processing Department 0.8%
43 Customer Information 0.8%
44 Accurate Processing 0.8%
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1,350 Special Process Person Jobs

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