Remote Customer Support Associate
Remote special service associate job
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Customer Service Delivery Advocate
Special service associate job in Hebron, OH
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?
Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Location: This position will be based out of our location in Heath, OH, 43056.
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $20/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:
Pay Range: $20-$22 hourly
Starting Pay: $20/hr
At 3 Months: $20.50/hr
At 6 Months: $21/hr
In your first year, you can progress from $20/hr to $22/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.
And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.
Benefits + Perks:
We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you:
Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)
Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!
Professional Development: Extensive internal growth and professional development opportunities
And more!
About the Role:
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
Complete customer paperwork and include thorough notes in our customer tracking system
Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements .
* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
General qualifications and requirements
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) .
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
Legal stuff
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.
Senior Implementations Services Associate
Remote special service associate job
LogicGate is a global leader in Governance, Risk, and Compliance (GRC) solutions, with a mission to deliver the software and capabilities enterprises and their people need to understand and manage their risks and transform them into strategic opportunities. Built by experts, our award-winning Risk Cloud delivers over 40 purpose-driven solutions on a unified, modern cloud platform for connected, holistic risk and compliance management to scale with and meet the evolving risk landscape and organizational needs.
At LogicGate, our people are the foundation of everything we do. We are committed to delivering an exceptional experience for our employees and our customers by empowering and enabling our people to take ownership, make an impact, and deliver their best work.
About the role
We are seeking an energetic Senior Implementation Services Associate that has a passion for delighting customers by delivering winning strategies and solutions. We work with enterprises in all verticals, with a focus on their GRC activities. This is an opportunity to play a key role in building a business and having a direct impact on driving customer implementation and adoption.
Core Responsibilities:
Assist and lead new and existing customer implementations for assigned accounts end-to-end, including kickoff, process design, build, training, and rollout
Build and maintain strong relationships with customers and become a trusted advisor throughout the implementation process
Support project management efforts for all assigned implementations, focusing on time-to-value for our customers
Consult with the customer to deliver the appropriate implementation experience based on each customer's maturity:
Deploy our out-of-the-box applications
Utilize our application templates as an accelerator to get customers up-and-running quickly, applying configuration changes as needed
Configure highly customized use cases on Risk Cloud based on unique customer requirements
Provide subject-matter expertise and Risk Cloud product advice to help our customers design and build their Risk Cloud applications as effectively as possible
Listen intently to customer pain points and connect their needs to Risk Cloud product features, with a heavy focus on value creation
Become an expert user on the Risk Cloud platform and effectively speak about the product and our out-of-the-box content and resources, both within LogicGate and externally facing
Collaborate cross-functionally with sales, solution engineering, customer success, and product teams throughout the customers' journey
Requirements:
2+ years of experience in GRC consulting, GRC SaaS implementation, or as a GRC practitioner
Passion for SaaS applications - able to understand the value and limitations of the Risk Cloud platform, front and back
Great people skills - ability to quickly understand your audience and tailor the right message to them
Ability to manage multiple accounts/priorities at a time - organization, time-management, and attention to detail are critical
A drive to learn and be curious, with the desire to understand our customers' problems and then effectively communicate and demonstrate how Risk Cloud can help
The anticipated base salary range for the role is $75,000 - $88,000 per year + variable + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested.
Hybrid Workplace
Our hybrid workplace allows for flexibility aligned to role responsibilities and exceptional customer delivery. Location requirements for this role can be found above.
Total Rewards
We are proud to offer a variety of competitive, inclusive, and comprehensive total rewards that are designed to support the unique needs of our employees both inside and outside of the workplace.
In addition to offering competitive salary and variable compensation plans, equity options, and flexible health and wellness benefits, we are proud to offer generous PTO, Annual Company Holidays, Health Days, and Summer Fridays.
Employees' growth and development are supported throughout their career journey through informal and formal programs and activities, including access to LinkedIn Learning, regular People Leader training, and our internal Mentorship Program.
Our Culture
At LogicGate, our culture and employee experience are grounded in our core values of Be as One, Do the Right Thing, Embrace Curiosity, Own It, Empower Customers, and Raise the Bar, which guide how we show up - for each other, our customers, and all we interact with.
We believe that the strongest teams are made up of individuals who bring their different identities, experiences, and perspectives to the table. We are committed to fostering an inclusive work environment where all employees' differences are celebrated and everyone is encouraged to bring their authentic selves to work.
We encourage everyone to join one of our Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, and Women in LogicGate) to participate in and contribute to conversations that foster an inclusive culture.
LogicGate also believes strongly in giving back to the communities in which we live and work. To enable our teams to give back, we offer paid volunteer hours and company-wide charitable activities supporting a variety of organizations and causes.
We are proud to have been recognized as a top workplace by Built In, Crain's Chicago Business, the Chicago Tribune, and more. Visit our website to learn about our latest recognition.
Learn more about our culture here.
Excited about LogicGate but not familiar with GRC?
GRC stands for Governance, Risk, and Compliance
GRC professionals help their companies manage uncertainty, act with integrity, and stay on the right side of the law.
The GRC market is rapidly expanding with continuous growth opportunities. The current market size was valued at $50.5 billion in 2024 and is projected to reach $104.5 billion by 2031.
Auto-ApplyPart-Time Customer Service Contact Center Associate I
Special service associate job in Columbus, OH
Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a PartiTime Customer Service Contact Center Associate I for our Columbus, Ohio location.
As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus Thirteen years in a row! Our sales revenue growth is dynamic, increasing from $1 million in 1983 to over $500 million today. Throughout all our growth we have kept the family owned and operated culture alive. At Kimball Midwest, you are a name and not a number and we pride ourselves on our unique culture.
Responsibilities
Responsible for providing excellent customer service for sales reps, customer, and internal staff
Adhere to company scripts, policies and quality standards.
Ability to handle high call volume and multitask
Provide accurate information regarding products, services, policies and procedures.
Resolve customer issues efficiently and escalate complex cases to appropriate departments when necessary
Responsible for the order entry of phoned in orders (subject to company parameters) and special-order entry projects assigned by management
Performs monthly call tracking
Performs quarterly time tracking
Responds same day to all voicemails, emails, and Teams messages received within working hours
Qualifications
High school diploma or GED
Intermediate proficiency in Microsoft Office Applications (Outlook, AX, Excel, etc.)
The ability to communicate in a professional manner with management, sales representatives, customers, and co-workers in both written and verbal form
Previous call center, customer service experience is preferred
The ability to read and write small letters and numbers; the ability to make arithmetic calculations; and the ability to understand and follow written and oral instructions
The ability to work fully in the office in Columbus, OH- this is not a remote or hybrid role
The successful completion of a ninety (90) day orientation period
Additional Information
This is a part time role
This role is Monday- Friday with the hours of 6:30am-10:30am.
***This role is onsite.
Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law.
We Participate in E-Verify. Participamos en E-Verify.
Auto-ApplySpecialized Services Supervisor
Remote special service associate job
The Cuyahoga County Board of Developmental Disabilities (Cuyahoga DD) is seeking a supervisor to plan, direct, and oversee the provision of specialized occupational, physical and speech therapy services to individuals eligible for Board services ages 3 and older. The nature of work will include, but is not limited to the following:
Provide direct supervision, performance evaluations, guidance, and feedback to Specialized OT, PT SLP staff, Equipment Assistant and Sign Language Interpreter/Deaf Services Specialist.
Direct and oversee specialized, direct therapeutic services delivered to eligible individuals with intense or complex needs through collaboration with an interdisciplinary team as appropriate including but not limited to Support Administration and other Cuyahoga DD departments.
Organize and monitor specialized services therapy staff with regard to adherence to policies and procedures for therapy provision, clinical practice and ethics standards.
Oversee and monitor the activities of the Sign Language Interpreter/Deaf Services Specialist.
Direct and oversee the activities of the Equipment Assistant and the EITS equipment lending library, including inventory management.
In conjunction with the Adult Therapy Manager, review requests, assign referrals and prioritize the caseloads of specialized services adult therapy staff based on emergent needs.
Coordinate and participate in activities of the Mobile Sensory Space as appropriate.
Develop and maintain relationships with community partners including but not limited to public school districts, private provider agencies and vendors.
Monitor implementation and success of services delivered by specialized services therapists through analysis of programmatic, productivity and outcome data.
Routinely collaborate with Support Administration and Behavioral Health staff to implement, monitor and improve services for individuals with complex needs.
Maintain and monitor data from the timekeeping system for specialized services therapy staff, including professional leave requests, absences and timecards. Manage staff mileage reimbursement requests.
Participate in the recruitment and hiring process for specialized services therapy staff.
Coordinate and oversee the support of individuals with complex and intense needs in Cuyahoga DD respite and ICF homes.
Complete initial and ongoing training for PBS-CR and monitor the completion of initial and on-going training for department staff.
Implement and monitor shadowing experiences of adult therapy students with Specialized Services therapy staff as directed by the Adult Therapy Manager.
Coordinate adult therapy department meetings with Adult Therapy Manager. Co-arrange vendor presentation and clinical in-service opportunities for department.
Participate in EITS Department work efforts related to agency committees, task forces or other initiatives as assigned.
As directed, represent Cuyahoga DD in dealings with other state, regional and local agencies and organizations. As necessary, attend and participate in meetings, committees, conferences and make presentation on applicable topics.
As directed, provide consultation services to management, administrative staff, and parents/guardians as part of general or specific training requests.
SUPERVISORY DUTIES: Direct supervision of Specialized Services Therapy staff, Equipment Assistant and Sign Language Interpreter/Deaf Services Specialist.
FANTASTIC BENEFITS: All newly hired employees in this position walk through the door earning:
Hybrid work schedule with some flexibility.
Over 40 paid days off a year, including holidays.
A great government Pension through Ohio PERS.
Major Medical insurance.
Free Dental, Vision Life, and Temporary disability Insurance
Professional Development Reimbursement each year.
Membership dues reimbursement each year.
Mileage Reimbursement at the IRS rate.
Flexible Spending Account
Tuition Reimbursement
Annual Pay Increases, and so much more.
If you would like a much more comprehensive look at the benefits package, click HERE to download a pdf with more detailed information.
SALARY: The starting salary for Pay Schedule E is $61,538.00. The full salary range for all current employees in this pay schedule is $61,538 to $98,462. However, it is important to understand that the actual starting salary for a new hire into this position will be determined based on many factors including the breadth and depth of the knowledge, skills, education and experiences brought by the candidate. Also, it is Cuyahoga DD's intent to pay each employee a salary that is reasonable and competitive based on the market rate for the position, while also considering not only internal equity but also the budgetary constraints.
The Cuyahoga DD recruits and retains outstanding individuals who are committed to our mission of supporting and empowering people with developmental disabilities to live, learn, work and play in the community. We seek to attract diverse staff who desire to inspire, to promote abilities and talents, to foster inclusion in all aspects of community life, and to hold themselves and others to high expectations. We hope you choose to join our team!
Remote Work: Our positions are not 100'% remote. There is an onsite expectation for all of our positions. Although we may permit some remote work at home with hybrid work schedules for some of our positions, we do expect staff to be able to commute to our facilities in Cuyahoga County, Ohio on a regular basis. Travel between our four locations in Parma, Cleveland, and Highland Hills, Ohio is required.
Qualifications
Licensed as either a therapist, educator, nurse, social worker, counselor, etc.
Degree in one of the therapy fields, special education, counseling, social work, or nursing, or related field.
Minimum two years' experience in the direct supervision of employees preferred.
Minimum one year experience providing or overseeing direct therapeutic interventions to individuals with complex needs.
Training or experience in intellectual disabilities, developmental disabilities and appropriate treatment techniques preferred.
Valid state of Ohio driver's license and continued maintenance of excellent driving record.
Application Procedure:
All applicants must apply ONLINE.
Current Cuyahoga DD employees are required to upload at least a detailed letter of interest that outlines your interest in this position and highlights your qualifications for this position.
External applicants are required to upload a resume that shows a detailed work history. This is important because this agency no longer requires that applicants complete an employment application. Therefore, the only way we will be able to review your employment history and ascertain your background and experience is through your resume. You are also
encouraged
to upload a cover letter that outlines your interest in this position. Resumes and letters are uploaded on your profile page once you apply for this position. Failure to provide a resume that outlines your work history will remove you from consideration.
All candidates are asked to create an online profile and you may be asked to answer a series of questions.
Immediately after applying, you will receive a confirmation of receipt by email. If you do not receive that email, check your spam folder. For any further questions about the application process, see the FAQ link below.
Application Deadline: Open until filled.
Equal Opportunity, Diversity, and Inclusion: The Cuyahoga County Board of DD is committed to treating every individual, family, employee, and applicant with dignity, respect and compassion regardless of a person's sex, ancestry, national original, race, color, age, religion, disability, military or veteran status, sexual orientation, gender identity/gender expression, genetic information, or social, economic or political affiliation.
Compassion, trust, and mutual respect are at the core of our commitment to diversity and inclusion. The Cuyahoga County Board of DD fosters and promotes an inclusive environment that leverages the unique contributions of diverse individuals and organizations in all aspects of our work. We know that by bringing diverse individuals and viewpoints together we can collectively and more effectively create opportunities for a better life for the individuals we support. Diversity and inclusion are at the heart of what it means for people with developmental disabilities to live, learn, work, and play in the community.
PRIVACY AND SECURITY NOTICE: By applying for positions with the Cuyahoga County Board of Developmental Disabilities you are accepting that you have reviewed and understand our Applicant Privacy and Security Notice provided by clicking HERE.
- Individuals who may need assistance with the application process should contact Human Resources.
- Questions about the application process? Review answers to our FAQs here: FAQS and How to Contact H.R.
- All Job tentative offers are made with the understanding that prospective new employees pass a drug test and background check
prior to being hired.
Cuyahoga DD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplySpecialized Services BDM
Remote special service associate job
At Keywords Studios, we turn our passion for games, technology, and interactive storytelling into world-class support for the creators who shape the industry. Since 1998, we've grown into a global network of 70+ studios, partnering with the biggest names in gaming across every stage of development - from early concept to launch and live operations.
Our goal is simple: to be the go-to global platform for technical and creative services in the video games industry. We help teams stay agile, scale quickly, and focus on building unforgettable player experiences. With deep expertise across our industry-leading service lines and a worldwide team of specialists, we work side by side with our clients as their trusted partner, providing the talent, technology, and reach needed to bring great games to life.
Join us and help drive the adoption and growth of our Player Engagement Specialized Services, including Trust & Safety, Monetization, and VIP Concierge!
Role overview
As a Specialized Services Business Development Manager, you'll be instrumental in expanding Keywords Studios' Player Engagement Services. You will focus on driving adoption of Trust & Safety, Monetization, and VIP Concierge services, while building strong relationships with global game publishers and developers.
You'll join a global team and play a key role in developing go-to-market strategies, identifying and closing strategic deals, responding to customer RFIs/RFPs, and driving cross-Keywords business opportunities - using a combination of data and real-world insights to navigate ambiguity and deliver outcomes that benefit both our clients and Keywords. You'll also leverage your industry network to create new opportunities and support growth across multiple divisions.
If you're passionate about player communities, business development, and delivering commercial outcomes, this is a role where you can make a real impact.
What are we looking for? Our Specialist has a knack for the following skills:
Business Development & Strategy
* Develop and execute GTM strategies to drive adoption of new product features.
* Build and execute strategic deals and partnerships to accelerate our Specialized Services adoption and revenue growth.
* Represent the Player Engagement team as the primary point of contact for cross Keywords Studios business opportunities with a focus on T&S, Monetization, and VIP.
* Receive & Respond to customer RFI / RFP's.
* Use existing networks within the games industry to open doors and create net new opportunities for Keywords with a focus on Introducing Player Engagement Services and expanding to other Keywords divisions.
Analytics
* Provide weekly, monthly, and quarterly business reviews on the cross-KWS opportunity pipeline and progress.
Communication
* Work closely with internal teams to drive alignment on business objectives and client initiatives.
* Present proposals, negotiate deals, and communicate complex commercial opportunities effectively.
* Promote a culture of accountability, collaboration, and customer obsession.
You'd be a great fit for this role if you have:
* 5-7 years of business development experience in Trust & Safety, Monetization, or VIP Concierge services within the video game industry.
* Proven experience engaging with game publishers at executive levels (CxO, Studio Head, SVP, VP).
* Track record negotiating and executing complex deals in excess of $5M.
* Strong critical thinking, commercial creativity, and process-driven execution.
* Data-driven mentality and ability to work through ambiguity.
* High attention to detail and ability to perform under pressure and deadlines.
* Excellent written and verbal communication skills.
* Self-motivated and able to thrive in a remote working environment.
* Willingness to travel as required.
What do we offer?
Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees.
Phases of our recruitment journey:
* You send us your application with your updated resume.
* After reviewing your candidacy, we invite you to our online language assessment (Community Management and English) to better evaluate your written skills and your knack for content creation and community management. Our language test will require typing, so we would encourage you to take it on a computer and make sure you have the keyboard in your language settings to facilitate its completion. Check your inbox to find the test invitation and keep your phone close!
* Once you submit your test, the assessment will take approximately 48-72 hours to be evaluated.
* If you successfully pass the test - we'll invite you for the online Interview via MS Teams with one of our Talent Acquisition Specialists. It's a perfect chance to exchange questions and get to know each other better. For some projects there might be a second interview with a Team Lead or an Operations Manager.
* At the end of our journey - hopefully you will receive an offer and become our new Keywordian!
Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply.
That would be it from us - now we are waiting for your move!
#imaginemore
By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at ************************************************************
____________________________________________________________________________
Role Information: EN
Studio: Keywords Studios
Location: America
Area of Work: Player Engagement
Service: Engage
Employment Type: Permanent
Working Pattern: Full Time, Remote
Location:
Oregon
United States
Credit Services Associate II
Remote special service associate job
Must reside in the state(s) specified above. This position is only open to residents in the state(s) specified above.
Manage the assigned Order Workflow process, ensuring prompt handling of orders that are under credit review for past due reason. Communicate with customers to obtain payment needed with the goal of releasing the pending orders. Gather and translate all necessary customer account information and internal data to develop and release accurate and detailed orders. Coordinate with credit and collections in the resolution of account and billing disputes that prevent the business from collecting receivables..
Major Tasks, Responsibilities, and Key Accountabilities
Performs accurate and timely entry of customer selection(s) into order processing system. Monitors and tracks customer orders in accordance with credit and collection standards and to ensure on-time delivery.
Launches outbound collection calls to customers whose accounts have past due balances in an attempt to collect and allow order(s) to be released.
Submits credit limit increase requests to management to secure higher spend capacity and allow order releases for customers.
Processes large volumes of pending orders for review / release in the absence of the dedicated credit and collections team members.
Monitors orders using system reports and communicates progress to management. Proactively communicates to resolve discrepancies in data that may prevent accurate or timely order processing. Identifies and escalates gaps in company and customer ordering information.
Work in conjunction with the field, customers, and other internal teams to ensure orders are completed in a timely manner.
Performs other duties as assigned.
Nature and Scope
Refers complex, unusual problems to supervisor.
Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
None.
Work Environment
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
No travel required.
Education and Experience
HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.
Our Goals for Diversity, Equity, and Inclusion
We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.
Equal Employment Opportunity
HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Auto-ApplyHospitality Customer Service - Hotel Reservations (Remote)
Remote special service associate job
Job Title: Hospitality Customer Service - Hotel Reservations (Remote) Company: Destination KnotJob Type: Flexible Schedule | Remote Work About Destination Knot: Destination Knot is a professional travel planning company dedicated to creating exceptional travel experiences for clients around the globe. We specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel, with a focus on outstanding customer service and attention to detail.
Position Overview: We are seeking friendly, detail-oriented individuals to join our team as Hospitality Customer Service Representatives for hotel reservations. In this fully remote role, you will assist clients with selecting, booking, and managing hotel stays, ensuring their travel plans are seamless and stress-free. This position is ideal for individuals who enjoy working with people, have excellent communication skills, and want flexibility in their work environment.
Key Responsibilities:Communicate with clients to understand their hotel needs, preferences, and budgets Provide accurate information about hotel options, pricing, and amenities Assist clients with making and managing reservations Maintain accurate records of client interactions and bookings Respond to inquiries promptly and professionally via phone, email, or online platforms Collaborate with team members to ensure client satisfaction Stay current on travel trends, hotel offerings, and industry updates
Requirements:Strong communication and customer service skills Friendly, professional demeanor with attention to detail Ability to work independently and manage multiple tasks Basic computer proficiency and reliable internet connection Interest in hospitality, travel, and creating memorable guest experiences Previous experience in customer service, hospitality, or reservations is a plus but not required
What We Offer:Flexible, remote work environment Comprehensive training and access to industry tools and booking systems Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks Opportunities for personal and professional growth
Ready to provide outstanding service while helping clients book their ideal hotel stays? Apply today and join the Destination Knot team!
Auto-ApplyCustomer Service Remote Work (California Residents Only)
Remote special service associate job
We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with.
As a Benefits Administrator you will be in charge of making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely.
Requirements:
Must have great attention to detail.
Must be a team player.
Previous customer service and sales experience is a plus.
Must have strong communication skills.
Must be personable and comfortable interacting with customers daily.
Desire to participate in professional development and take on new responsibilities
Self-motivated and comfortable working both independently and as part of a team
Customer service or customer relationship experience
Benefits:
Health insurance reimbursement for all staff (upon qualification)
Life insurance at no cost
Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan)
UNION BENEFITS - Our staff also belong to a union which includes benefits
Free college classes for all members
Student Debt Reduction Program
Scholarship access for members and their children
Union provides life insurance (in addition to our company) for all members
Roadside assistance for all members
Identity Theft Protection for all members
Auto-ApplyRemote Customer Service Associate
Remote special service associate job
Who we want:
You will receive inbound calls from our Merchants, answering questions, while driving issues to resolution to the client's satisfaction.
We want our merchants to receive a WOW experience as they interact with someone who can be both an active listener and help clients figure out the best solution.
Use your great verbal and written communication skills to provide excellent service to our merchants.
Basic requirements for consideration:
Resume with application
High School diploma or GED
Minimum of one year of experience working in a customer facing role, preferably in customer service (ex: retail, restaurant, hospitality).
Quiet and secure working environment free from background noise and be able to guard client confidential information.
Familiarity with computers and internet navigation
Internet speed requirements: To test internet speed, visit ***************** and click GO - results will display at the top of the page
o Ping less than 50 ms
o Download greater than 12.0 Mbps
o Upload greater than 2.0 Mbps
Preferred qualifications:
Experience in a customer facing Call Center environment, preferably with an online bill pay service or financial institution
Strong work tenure with previous roles lasting a year or more
Customer Service Associate REMOTE JOB
Remote special service associate job
The Prestressed Group are looking for a Customer Service Associate that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Job Duties and Responsibilities:
Attracts potential customers by answering product and service questions and suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining
the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Serves customers by providing product and service information and resolving product and service problems.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Requirements
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Strong customer service and office administrative skills
Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, High-rise, and Insightly
Excellent oral and written communication skills
Strong Microsoft Office skills
Call Center Customer Service experience
Practical knowledge of Superior Customer Service
Background working with Inbound Telephone Calls
Professional Phone Etiquette experience highly preferred
Adeptness in Customer Satisfaction
Earlier work involving Answering Multi-Line Phone System
Experience with customer invoices
Demonstrated knowledge of customer service
Customer Account experience preferred
Assist Customers experience preferred
Comfort and confidence when interacting with internal and external partners and clients/customers
Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
Qualifications / Skills:
Customer service
Product knowledge
Market knowledge
Quality focus
Problem solving
Documentation skills
Phone skills
Listening
Resolving conflict
Analyzing information
Multi-tasking
Benefits
The Prestressed Group appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
Employee Assistance Plan
Employee Referral Program
Lucrative commissions and long-term bonus plans
Medical, dental, and vision plans - start when you start!
Life insurance (self, spouse, children)
Paid time off
401(k) - 100% company match (vesting and matching starts upon hire, up to 5% of eligible compensation)
Customer Service Associate
Remote special service associate job
We are looking for a motivated and customer-focused professional to join our team as a Customer Service Associate. This is a one-year contract position with the potential for extension based on performance and business needs.
Job Description
As a Customer Service Associate, you will be the first point of contact for our clients, providing top-notch support, answering inquiries, and ensuring customer satisfaction. If you thrive in a dynamic environment, enjoy engaging with customers, and have strong communication skills, this is the perfect opportunity for you!
Qualifications
Serve as the primary contact for client inquiries via phone, email, and chat
Deliver high-quality customer support with quick and accurate responses
Educate clients about our investment options, products, and services
Assist with client account management, ensuring accurate records and issue resolution
Collaborate with internal teams to enhance client services and communication
Additional Information
Remote Work: Enjoy the flexibility to work from anywhere with a stable internet connection
Paid Holidays & PTO: Recharge with standard paid holidays and flexible paid time off
Competitive Pay + Bonuses: Unlock extra earning potential through commissions and performance-based bonuses
Customer Service Telecommute FT/PT
Remote special service associate job
US based proven Health and Wellness Compnay is expanding locally and actively seeking upbeat, motivated and accountable team players to join our marketing team in a joint marketing and customer support function. This is a great opportunity for individuals who need flexible hours, great income, and the ability to work in a telecommute capacity FT or PT.
We offer dynamic team support and training to qualified individuals who are ready to make a difference and realize time and financial freedom. You must be a people person, have a strong desire to help others and think outside the box. Generous Commission Base with Bonuses and Incentives. Please submit your resume and qualified candidates will be contacted to set up an interview.
Skills Needed:
Proficient in MS Office
Basic Computer Knowledge and Skills
Think Outside The Box
Excellent Written and Verbal Communication Skills
People Person
Coachable
Accountable
Self-Starter
Strong Drive For Success
Required
Up to Date Computer with High Speed Internet
Phone Access
Customer Service Associate
Special service associate job in Grove City, OH
Job Description
Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•Retail store environment where extended periods of standing are required
•Retail store stockroom environment subject to fluctuations in temperature
•Frequent lifting and maneuvering of merchandise and displays.
•Exposure to dust and extreme temperatures while unloading trailers.
•Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Customer Service Associate REMOTE
Remote special service associate job
We are seeking a highly motivated and customer-focused Customer Service Associate to join our dynamic team. As a Customer Service Associate, you will be the primary point of contact for our customers, providing exceptional support and resolving inquiries in a timely and professional manner. You will play a crucial role in ensuring customer satisfaction and building long-term relationships. This role requires excellent communication skills, problem-solving abilities, and a genuine passion for helping others. Key Responsibilities:
Respond to customer inquiries via phone, email, and chat in a prompt, courteous, and efficient manner.
Troubleshoot and resolve customer issues, escalating complex problems to the appropriate department when necessary.
Provide accurate and informative responses to customer questions regarding products, services, policies, and procedures.
Process orders, returns, and exchanges, ensuring accuracy and adherence to company guidelines.
Maintain accurate records of customer interactions and transactions in our CRM system.
Identify and escalate potential service issues or trends to management.
Actively listen to customer feedback and provide suggestions for improving our products and services.
Proactively seek opportunities to enhance the customer experience.
Meet or exceed established performance metrics for customer satisfaction, response time, and resolution rate.
Stay up-to-date on product knowledge, company policies, and industry trends.
Requirements:
High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
2 years of experience in a customer service role.
Excellent verbal and written communication skills.
Strong problem-solving and analytical abilities.
Proficiency in using CRM software (e.g., Salesforce, Zendesk) and other customer service tools.
Ability to multi-task, prioritize, and manage time effectively.
Ability to remain calm and professional under pressure.
Positive attitude and a strong work ethic.
Ability to work independently and as part of a team.
Why Join Us? At Titus Steel , we believe that our employees are our greatest asset. We offer a supportive work environment that fosters growth and development. You will have the opportunity to work with a talented team, contribute to meaningful projects, and advance your career.
Customer Service Associate
Remote special service associate job
About Us
We proudly partner with labor unions, credit unions, and professional associations across North America to ensure their members and families gain access to long-term benefit programs that safeguard their financial well-being and bring lasting peace of mind.
Our purpose is clear - to serve working families with integrity, care, and professionalism. We're looking for driven, people-oriented individuals who are eager to grow both personally and professionally while creating a meaningful impact from the comfort of home.
Position Summary
As a Member Benefits Representative, you'll be the primary point of contact for members who have requested information about their coverage options. Your role is to walk them through their available benefits, answer their questions, and make sure they fully understand their protection - all within a fully remote work environment.
Responsibilities
Conduct virtual consultations and phone appointments with members to review their benefit options
Identify needs and provide clear explanations to help members make informed decisions
Keep digital records accurate and well-organized
Collaborate with your team to reach shared performance goals and uphold service standards
Participate in ongoing training sessions to expand product knowledge and professional skills
Offer input and suggestions to help enhance the overall member experience
Qualifications
Must be legally authorized to work in the U.S. or Canada
High school diploma or equivalent required
Comfortable using Zoom, email, and other digital tools
Excellent listening, communication, and interpersonal skills
Self-driven, disciplined, and able to work independently
Previous experience in customer service, sales, or fast-paced environments is an asset
Ideal Candidate
Naturally builds trust and maintains strong relationships
Reliable, adaptable, and detail-focused
Works well independently and in a team setting
Communicates with professionalism, empathy, and confidence
What You'll Gain
Comprehensive benefits package including dental, prescription, life, and travel coverage
Remote work flexibility to align with your lifestyle
Incentive programs and performance rewards for top achievers
Career advancement opportunities through leadership training and mentorship
A supportive, team-oriented culture that values growth and celebrates success
Auto-ApplyCustomer Service Associate - Work From Home
Remote special service associate job
We're seeking motivated individuals with strong communication and customer service skills to join a well-established supplemental benefits organization that has supported families across North America for more than 65 years. As we continue to grow and expand into new regions, we're looking for dependable Benefits Representatives who are driven, coachable, and excited about long-term career growth.
What You'll Do
Engage with members who are looking for information about their coverage
Provide clear, helpful explanations of available programs and services
Answer questions and guide clients through their options professionally
Stay up to date on company offerings to provide accurate information
Review existing plans to help members identify more cost-effective solutions
Maintain detailed records and uphold high standards of service
What Makes You a Great Fit
Experience in customer service, sales, hospitality, or similar fields
Strong communication and relationship-building abilities
Organized, reliable, and able to juggle multiple tasks at once
Positive attitude with a professional presence
Self-starter with the ability to work independently and as part of a team
Who We're Looking For
Someone who shows initiative and has an entrepreneurial mindset
A team player who performs well under pressure and deadlines
A confident communicator who enjoys helping people
What You'll Receive
Comprehensive hands-on training (no prior industry experience required)
Weekly compensation with opportunities for bonuses
Residual income potential
Remote work flexibility
Company-sponsored travel incentives
Clear advancement pathways and leadership development
If you're ready to build a meaningful career and grow with a company that invests in your success, apply today to learn more about this opportunity and see if it's the right fit for you
Auto-ApplyCustomer Service
Special service associate job in Dublin, OH
Provide quality service for customers.
Remote Customer Service Associate- WFH
Remote special service associate job
Are you looking for a rewarding and flexible career opportunity? Want to work from the comfort of your home? Look no further! We are seeking dedicated and motivated independent contractors!
Entrepreneurial spirit with at least six months of customer service experience? This role offers the flexibility of hourly pay and the chance to work on your own terms. If you have a passion for delivering excellent customer service and the drive to succeed independently, we want to hear from you! Join us and take the first step towards a rewarding and flexible career. Apply now!
Excellent Perks:
Create Your Own Schedule
- Enjoy the flexibility of creating your work schedule to fit your lifestyle and commitments. This means you will never miss another one of your kids' soccer games or family gathering. Take time off when you feel like it!
Work From Home
- Skip the commute and work from the comfort of your home, saving time and money. Your lunch is safe in the fridge, and you're saving tons!
Free Career Development Services
- Receive personalized career coaching to help you leverage your experience with us to advance in your career and explore new opportunities. Free Career Development Services as a partner.
Career Certification Vouchers for Top Performers
Why us?
At Next Generation Career Coaching, what makes us unique is our commitment to assisting individuals and organizations. Our mission is to revamp career development and create a future where everyone has the skills, knowledge, and confidence to thrive in the ever-evolving job market.
Additional Benefits:
- Ongoing training and skill development programs
- Employee recognition and rewards programs
- Supportive team environment and regular team-building activities
If you're ready to join a dynamic team, make your schedule, and work from home while receiving valuable career coaching, we want to hear from you! Take the first step towards a fulfilling career by applying today.
Join us and unlock your potential with our Customer Success Team!
Note: Applicants must be at least 18 years old and authorized to work in the USA. At this time, we are not sourcing agents in the following areas: CA, CO, CT, DC, IL, MD, MA, MN, NJ, NY, OR, PA, VT, WA, WI .
Required Skills:
Customer Service
CSA Construction Manager
Special service associate job in Jeffersonville, OH
How will you contribute to the team?
-Plans, organizes, and directs activities concerned with the construction and maintenance of structures, facilities, and systems.
- Confers with supervisory personnel, owners, contractors, and design professionals to discuss and resolve matters such as work procedures, complaints and construction problems.
- Assists with project delivery strategies.
- Schedules the project in logical steps and budgets time required to meet deadlines.
- Coordinates the project procurement, selection of contractors and assists with contract paperwork and management of changes.
- Coordinates QA/QC quality control plans.
- Coordinates safety management plans.
- Coordinates the building permit process and compliance with codes.
- Directs weekly construction meetings.
- Prepares daily/weekly/monthly progress reports.
- Reviews contractor applications for payment and recommends payment to client.
- Creates and monitors cost reports for the client.
- Coordinates punch list preparation and project close-out.
- Performs such other duties as the Supervisor may from time to time deem necessary.
What will you contribute?
EDUCATION AND EXPERIENCE
-Bachelors degree in Construction, Quantity Surveying or a related field, plus seven years relevant experience.
SPECIAL SKILLS
-Must be highly articulate, have clear and analytical approach to problem solving, and strong decision making abilities. Must have excellent communication and presentation skills.
-Must have strong construction estimating skills, strong knowledge of construction and
-procurement strategies, and proficiency with project scheduling software. Must have ability to navigate Web-based construction management software (often provided by the client).
-Must thoroughly understand and utilize Information Technology in the performance of work including Internet, Intranet, Microsoft Windows OS, Adobe Acrobat, Microsoft Office Suite and Microsoft Project.
PROFESSIONAL REGISTRATIONS
-Must have building construction/state license, 30 hour training in OSHA safety requirements, CMAA/PMI.