Merchandise Support Coordinator
Remote special services coordinator job
, Inc.
Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco.
About the Role
Stitch Fix is seeking a dedicated Merchandise Support Coordinator for a full-time position. In this role, you'll play a pivotal part in ensuring the smooth data flow for our merchandising operations. Your responsibilities will include gathering and validating data from various sources, including external vendors, and inputting it accurately into our specialized database. The ideal candidate will possess a strong aptitude for systems, quickly grasp new concepts, and exhibit meticulous attention to detail and accountability.
You're excited about this opportunity because you will…
Manage Purchase Order entry and modifications in our proprietary system, ensuring prompt product delivery to warehouses.
Oversee the UPC collection process from vendors, guaranteeing accuracy and completeness.
Curate and organize data for specific merchandise categories, meticulously uploading UPC/EAN/VPN data for each style.
Own Sample tracking from Vendor shipment through photography to support inventory availability
Gather, verify, and input product-related information from various internal and external sources into our database for efficient management.
Review and organize source data using Microsoft Excel, establishing priorities for database entry.
Validate source documents for accuracy, rectify errors, and liaise with internal and external partners.
Maintain professional and efficient communication with the Buying team regarding Purchase Order requests and updates.
Proactively identify and resolve problematic Purchase Orders to minimize inventory issues.
Prepare merchandise system for data ingestion and create style pages based on Buying team specifications.
Correspond with external vendor partners via email to validate product information when necessary.
Fulfill routine and ad hoc reporting requests with guidance from the manager.
We're excited about you because…
1 years of relevant work experience.
Proficiency in Microsoft Office, particularly Excel (including pivot tables), and Google Suite.
Proficiency in computer operations, with a knack for quickly adapting to new systems.
Experience handling large volumes of alphanumeric data.
Excellent typing skills, balancing speed and accuracy effectively.
Exceptional attention to detail, strong organizational skills, and a preference for structured processes.
Self-motivation and efficient time management skills enable autonomous work.
Previous experience thriving in a fast-paced, deadline-driven environment.
Strong verbal and written communication skills in a professional setting.
Ability to sustain computer work for up to 8 hours per day.
Why you'll love working at Stitch Fix...
We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You'll bring these characteristics to life in everything you do at Stitch Fix.
We cultivate a community of diverse perspectives- all voices are heard and valued.
We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
We boldly create the future while keeping equity and sustainability at the center of all that we do.
We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
We offer comprehensive compensation packages and inclusive health and wellness benefits.
Compensation and Benefits
This role will receive a competitive salary and benefits. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, location, and performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site.
Salary Range$20.58-$34.13 USD
This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: ****************************************************************
Auto-ApplyFinCEN Support Coordinator I
Remote special services coordinator job
At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.
You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.
Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.
More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle
Job Description
Job Summary
Directly engages with field operations including core Escrow and Title Operations, clients and consumers. Manages and reviews client files, answers client inquiries and coordinates all the administrative details necessary for the identification, preparation, processing and follow-up of the FinCen reporting process..
Job Responsibilities
Engages in providing professional customer service, communication, organization and analytic skills to drive performance
Other responsibilities include assisting the manager in identifying process improvements and standards for production and quality
Performs a wide range of support functions to assist in departmental processes
Follows clearly defined procedures to complete daily tasks and responsibilities
Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
Uses basic communication skills to address internal and/or external clients and/or team members
Individual contributor working under direct supervision with little autonomy
Performs all other duties as assigned by management
Education
High school diploma required; Bachelor's preferred
Experience
Escrow experience preferred
Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************.
Pay Range & Benefits
$37,134.70 - $61,891.18 Annually
The base salary range provided is consistent with similar roles at the Company. The base salary range is not an absolute, but a guide, and actual offers will be based on the individual candidate's knowledge, skills, education, experience, location, market conditions, and other compensation components. Depending upon all of the preceding considerations, the base salary may be lower or higher than the stated range.
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts
Auto-ApplyService Coordinator - Dispatcher - HVAC
Special services coordinator job in Dublin, OH
AIR FORCE ONE
Ensures continuity in all critical client touch points between client and AFO. This position is focused on the accuracy and timeliness of client deliverables and scheduling technicians.
QUALIFICATIONS:
· High School Diploma or GED equivalent.
· Dispatching / Service Coordinator experience required, or similar role.
· Ability to pay keen attention to detail and communicate effectively with internal and external clients.
· Computer Experience required.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Answer incoming calls in a professional manner and provide information to the callers. Take messages and transfer calls.
Enter Service calls into our SamPro Database
Maintain client information
Coordinate call for dispatch and communicate with technicians.
Set up and manage electronic filing systems
Operate office equipment - Phone, Copiers, Fax Machines
Maintain scheduling and Outlook calendars
Complete forms in accordance with company procedures.
Monitors and reviews service calls and PM activity (daily, weekly, monthly)
Issues Purchase orders and organize technicians' parts for pick up or staging.
Coordinates all EFM tools (electronic facility management)
SAMPro
Client web-based systems (tracking, updates, submissions etc.
Other duties as assigned
DESIRED COMPUTER/SOFTWARE KNOWLEDGE:
Microsoft Word (Beginner)
Microsoft Excel (Beginner)
Microsoft Outlook
Microsoft Access
Microsoft Teams
Microsoft Sharepoint
Accounting Software (SamPro, QuickBooks, Peachtree, Great Plains, etc.)
Customer Relationship Management (CRM) software
Dispatching Software
PHYSICAL ACTIVITIES AND ENVIRONMENT:
The following physical activities described are representation of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
While performing the functions of this job, the associate is continuously required to talk or hear; frequently required to sit; and occasionally required to stand, walk, use hands to type, handle or feel, reach with hands or arms. The associate will also be required to drive on a frequent basis. The associate must occasionally lift and/or move up to 25 pounds. The noise level in the work environment is usually moderate.
THE AFO ASSOCIATE:
Without exception, every associate at Air Force One will have Integrity, Humility, be Intelligent and Hungry.
Integrity means being honest in every interaction and working tirelessly to keep our promises.
Humility is the opposite of arrogance. It is the badge of self-confidence and empathy for others.
Intelligence is both emotional and intellectual. Our associates are excellent communicators, critical thinkers, display mental curiosity and a commitment to lifelong learning.
Hunger is in the heart of champions. It is the will to win, the passion to overcome obstacles and the ability to savor success.
Additionally, Air Force One associates believe in and celebrate AFO's Founding Principles of Personal Ownership, One Team, and Serving Others. Air Force One associates should demonstrate Professionalism and Quality Performance in their behavior at all times with fellow associates, customers, vendors, and the general public.
$22 - $25 +/hour
Auto-ApplyService Coordinator
Special services coordinator job in Columbus, OH
License / Certification Required: Service and Support Administrator Certification - Franklin County Board of Developmental Disabilities (can be obtained upon hire). Minimum Qualifications: Bachelor's Degree in field of Human Services; valid Ohio Driver's License - Ohio Bureau of Motor Vehicles, and or be able to travel to various parts of the county; must meet and maintain insurability requirements as set by the Board.
Job Duties:
Provides Service Coordination services for individuals with developmental disabilities across all of Franklin County; identifies, refers, accesses and/or links eligible individuals with needed services (e.g., residential, medical, psychological, vocational, educational, financial, social and transportation); and may, on occasion, transport individuals in personal vehicle in order to access services.
Coordinates person-centered services among service providers and monitors Individual Service Plans (ISP) to ensure a timely, comprehensive and unified plan of services in compliance with all applicable laws, rules and regulations; provides advocacy to assure individuals' rights and interests are preserved and maintained.
Writes and prepares reports, correspondence, case notes, assessments, Individual Service Plans (ISP) and other related materials; maintains current files, records, etc; attends and/or conducts a variety of meetings related to assigned caseload such as home visits; consults with service providers to improve or expand existing services; participates in community engagement activities to promote awareness of Service Coordination.
Coordinate and assist with emergency and protective services to assigned caseload in need of prevention or elimination of conditions detrimental to their physical or emotional health; serves as a mandated reporter of alleged abuse and neglect per state guidelines.
Scope of work (can vary by caseload):
60% administrative tasks (service plan writing, assessments, case notes, etc.)
40% practical experience (in-person, home visits, meetings)
Performs other related duties as assigned.
This position contributes to the Ohio Public Employees Retirement System (OPERS).
Benefits of working at the Franklin County Board of Developmental Disabilities:
* Tuition reimbursement
* On-site fitness
* Generous health care package (health, vision, dental, & life insurance)
* Childcare Assistance
* 14% employer contribution towards retirement plan (************* or ***************
* Deferred compensation options (********************************* & ****************
* Paid holidays
* Excellent leave policies (sick, vacation, and personal days)
V105- Legal Services Coordinator
Remote special services coordinator job
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!
:
Join Job Duck as a Legal Services Coordinator supporting a dynamic criminal defense and family law practice. In this role, you will help streamline case management, ensure accurate documentation, and provide exceptional support to the attorney and clients. You'll work closely with legal processes, manage client information, and prepare documents using advanced tools. This position is ideal for someone proactive, detail-oriented, and self-motivated who thrives in a remote environment and values efficiency and accuracy.
• Salary Range: from $1,150 USD to $1,220 USD.
Responsibilities include, but are not limited to:
Collaborate with attorney and office manager for case updates
Ensure accuracy and confidentiality in all documentation
Send forms to clients and follow up as needed
Collect and organize client information
Maintain compliance with firm procedures and deadlines
Manage assigned tasks in MyCase
Input data and prepare documents using AI and templates
Create intake forms for discovery
Requirements:
Additional Job Description:
• Location: Remote
• Work Schedule: Monday to Friday 9:00 AM to 5:00 PM CST
• Time Zone: CST (Louisiana)
• Practice Area: Criminal Defense and Family Law
• Software/Tools Required:
• MyCase (CRM)
• Smith AI
• AT&T VOIP (if applicable)
Required Skills:
• Minimum of 1 year of experience as a legal assistant, or in a legal support role and/or related Bachelor's degree in legal studies.
•Advanced/native-level English skills (both written and spoken)
• Must be comfortable working independently and managing tasks without micromanagement
• Strong organizational skills
• Excellent written and verbal communication
• Ability to manage multiple tasks efficiently
• Proactive and self-motivated
• Detail-oriented
• Comfortable with technology and legal software
Work Shift:
Languages:
English
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
Auto-ApplyRemote Data Entry & Typist Support Coordinator (Part-Time | Full-Time)
Remote special services coordinator job
About the Role
Our Remote Data Entry & Typist Support Coordinator role combines high-volume data entry with precise typing and hands-on client support. In this position, you'll handle everything from processing numerical transactions to transcribing audio files, all while serving as the main point of contact for clients and our internal data/typing teams. You choose your schedule whether that's 25-30 hours per week (part-time) or 35-40 hours per week (full-time)and work when you're most productive.
Key Responsibilities
Dual Data Processing: Enter transactional data (such as orders and shipping logs) into our systems, then switch gears to transcribe client audio recordings into polished documents. You'll track accuracy metrics separately for each type of task.
Client Intake & Briefing: Host brief video calls or chat sessions with new clients to learn project requirements, delivery deadlines, and preferred formatting or style guidelines.
Project Coordination: Assign data entry and typing tasks to specialized teams, keep an eye on progress in our project management tools (Jira, Monday.com), and make sure every deliverable reaches clients on time.
Quality Assurance: Conduct second-pass reviews on both numeric spreadsheets and transcribed documents, using checklists and best-practice guidelines to maintain at least 99 percent accuracy.
Reporting & Feedback: Compile weekly status updates for clients that highlight completed deliverables and next steps. Gather client feedback after project milestones and share insights with the operations team so we can continually improve.
Training & Documentation: Write step-by-step process guides, record short tutorial videos, and lead quarterly Skill Sharpen webinars to help our data and typing teams stay up to speed on new tools and best practices.
Qualifications
Associate degree or higher; certifications in office technology, data processing, or a related field are a plus.
At least two years of combined data entry and transcription experience.
Comfort leading virtual client briefings and debriefs, with strong interpersonal skills and clear communication.
Proficiency in spreadsheet software (Excel or Google Sheets), CRM platforms, and audio editing tools like Express Scribe or Audacity.
Excellent multitasking abilities and strong written communication ideal for handling shifting priorities and keeping clients informed.
Quiet, reliable home office setup with a stable internet connection.
Why You'll Love This Job
Hybrid Expertise: You'll build a unique skill set that covers both quantitative data work and qualitative transcription. This variety is excellent preparation for future leadership opportunities.
Client-Facing Exposure: Act as the face of our support function get to know clients directly and help shape their experience from kickoff through delivery.
Autonomy & Flexibility: Manage your own schedule and workload. If you spot a process improvement, you can pitch it and implement it. We value new ideas.
Team Collaboration: Work closely with colleagues in data science, customer success, and IT. You'll play a key role in ensuring seamless delivery across teams.
Career Roadmap: Clear advancement paths into roles like Operations Lead, Client Success Manager, or Data Services Specialist.
Benefits & Perks
Competitive Pay: Entry-level starts at $18-$24 per hour; mid-level rates range from $24-$30 per hour, depending on experience and project scope.
Incentive Programs: Earn quarterly bonuses tied to client satisfaction scores up to 8 percent of your base earnings.
Paid Time Off: Receive up to 12 days of PTO in your first year plus 8 paid holidays. Additional PTO is awarded for tenure milestones.
Wellness & Development: Get a $100 monthly wellness stipend plus a $500 annual learning budget for courses, certifications, or conferences.
Culture & Connection: Join weekly virtual Watercooler Chats, compete in monthly cross-team challenges, and attend our annual all-hands retreat (full-time employees receive travel expenses covered).
How to Apply
If you're organized, client-focused, and enjoy switching between data entry and transcription tasks, wed love to hear from you. Please send your resume along with a brief summary of a past project where you balanced multiple data and typing responsibilities successfully.
Service Desk Coordinator (Remote)
Remote special services coordinator job
Essential Functions:
Functions as the part of the Districts IT Service Desk team assisting end users to perform troubleshooting and resolution of computer equipment and desktop software problems as they occur.
Documents all reported system problems for the purpose of submitting statistical report. Uses existing Service Desk Software to record and report information such as time of first response, timing of escalations, time of final resolution, and time of problem follow up.
Determines problems that can be resolved immediately and personally or directs problems to the appropriate entities for resolution.
Coordinates with those to whom the problem has escalated to ensure expedience in addressing and resolving the problem.
Ensures daily distribution of summary reports to department staff that outlines problems currently unresolved.
Assists with software license agreements and monitors their distribution.
Monitors computer room environment to ensure servers are kept functional and reports all problems to supervisor.
Maintains security access as requested via User Registration Forms.
Maintains security forms and inventory of hardware and software and their related assets tracking.
Installs new hardware and software when necessary.
Coordinates printer troubleshooting.
Daily replaces tapes in weekly backup cycle.
Coordinates offsite storage and retrieval of backup tapes.
Performs various special projects as directed.
Emergency duty may be required of the incumbent that includes working in Red Cross shelters or to perform other emergency duties including, but not limited to, responses to threats or disasters, man-made or natural.
Education:
High School diploma or G.E.D. required. Associate's degree with coursework emphasis in computer science, information systems, or closely related field preferred.
Experience:
One (1) to three (3) years progressively responsible experience in supporting and troubleshooting applications as well as end user needs required.
Certification:
A+ certification preferred.
Licensure:
Valid Florida Driver's License required.
Training:
MCP, A+, Network+ training preferred.
IDD Service Coordinator
Remote special services coordinator job
We are seeking a dedicated and compassionate IDD Service Coordinator to join our team with Pecan Valley Centers. The IDD Service Coordinator plays a pivotal role in supporting individuals with Intellectual and Developmental Disabilities (IDD) by assisting them in accessing necessary services, enhancing their quality of life, and facilitating community integration. This position requires a deep commitment to advocating for the rights and needs of individuals with IDD, ensuring that they receive comprehensive support tailored to their unique circumstances. The ideal candidate will possess strong organizational and interpersonal skills, enabling effective collaboration with various stakeholders, including clients, families, service providers, and community organizations. As an IDD Service Coordinator, you will be tasked with developing and implementing individualized service plans, monitoring progress, and providing guidance to families navigating the complexities of the support system. Your efforts will contribute to empowering individuals with IDD to lead fulfilling lives within their communities. We invite passionate professionals who thrive in a supportive environment and are eager to make a meaningful impact on the lives of those we serve to apply for this important role within our organization.
Responsibilities
* Develop and implement Individualized Service Plans (ISPs) for clients with IDD.
* Coordinate with families, service providers, and community resources to ensure comprehensive service delivery.
* Monitor client progress and adjust service plans as necessary to meet evolving needs.
* Advocate for the rights and needs of individuals with IDD at local, state, and federal levels.
* Conduct assessments and evaluations to understand the individual needs and preferences of clients.
* Provide support and guidance to families in navigating available resources and services.
* Maintain accurate and up-to-date documentation of client services, communications, and progress reports.
Qualifications
* Graduation from an accredited college or university with a bachelor's degree (or be actively enrolled in the last semester of completing a four-year degree) (preferred degree in a field of human/social services)
* Strong understanding of service delivery systems for individuals with disabilities.
* Excellent communication and interpersonal skills for effective collaboration.
* Proficient in case management practices and documentation requirements.
* Ability to work independently and manage multiple cases simultaneously.
* Commitment to advocating for the rights and dignity of individuals with disabilities.
* Must be at least 18 years of age
* Have a Texas driver's license
* Have a good driving record for the past three years
* Have a valid auto insurance card.
After completing a successful 6 months of individualized training there is the possibility to work remotely a few days a week.
This position allows for flexibility in creating your own schedule so long as the duties of this position with the assigned caseload are being met monthly and documentation is submitted in a timely manner to meet all necessary deadlines.
This position will carry a caseload for Erath, Hood, and Somervell counties and will have access to an agency vehicle for travel or be allowed to submit for travel reimbursement when using their own vehicle.
Salary is on a tier scale and dependent upon education and experience.
PHYSICAL ABILITIES: Must be able to bend, stoop, kneel, crouch, squat, lift 25 pounds, sit for an extended period, and reach overhead.
Family Services Coordinator; Intensive Home-Based Treatment
Remote special services coordinator job
Job Details Level: Entry Position Type: Full Time Education Level: 4 Year Degree Salary Range: Undisclosed Travel Percentage: Up to 50% Job Category: Nonprofit - Social Services Description Family Services Coordinator; Intensive Home-Based Treatment
Compensation: $48,000 per year.
Family Service Coordinators with National Youth Advocate Program work in the community as part of an integral service team. Under the general supervision of the Clinical Supervisor or designee, this position works closely with youth, family and community partners, providing advocacy and support toward the ultimate goal of living safely and successfully in the community.
Working at NYAP:
* Generous Time off: 22 Days of Paid Time Off + 11 Paid Holidays, Half Day Friday's during the summer!
Health and Wellness: Comprehensive healthcare packages for you and your family; Paid Parental leave.
* Professional Growth: CEU's, ongoing training/education, student loan repayment program, and supervision hours.
* And So Much More: 401K and 401K Matching flexible hours, mileage reimbursement, phone allowance.
Responsibilities
* Provides in home supportive services, transportation, parenting education, counseling, community resource referral, advocacy, and interventions to the clients and family.
* Travels daily, to provide community-based services to, and on behalf of, youth and families
* Coordinates and monitors services for the youth and family in the community, including mental health, medical, educational, psychological, vocational, and social services.
* Establishes and maintains strong relationship with assigned clients, and family.
* Provides safety assessment, crisis response, and behavioral stabilization services as required to assure safety and stability for youth served.
* Work under the guidance / supervision of a therapist.
* On-Call Duties
* Must be available to work evenings hours.
* Home visits are required
* Productivity: 40% productivity required.
Minimum Qualifications
* Bachelor's degree in Social Work or comparable Human Services field from an accredited institution.
* 2 years of work experience working in direct service with youth and families strongly preferred.
* A willingness to work flexible and non-traditional hours with afternoon and evening availability.
* Must have a valid driver's license, reliable transportation, automotive insurance, and a good driving record.
* Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.
Driving and Vehicle Requirements
* Valid driver's license
* Reliable personal transportation
* Good driving record
* Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability
Apply Today!
www.nyap.org/employment
* Benefits listed are for eligible employees as outlined by our benefit policy
Qualifications
An Equal Opportunity Employer, including disability/veterans.
Client Support Coordinator I (Sun-Thur PST)
Remote special services coordinator job
About the Company:
Octave is a modern behavioral health practice creating a new standard for care delivery that's both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness.
About the Role:
The Client Support Coordinator is a crucial member of our Operations Support Team, advocating for clients to ensure they receive the support they need. This role interacts with clients daily managing correspondence, answering questions, and educating others about our services. This position also assists with preparing new clients for care, ensuring they are informed and set up for success. In essence, this person is the connection point between clients and the Octave system, all while demonstrating care, compassion, and competence.
Responsibilities Include:
Manage and respond to client communications across various platforms, such as over the phone, via email and chat in a timely, warm and efficient manner utilizing approved templates and/or workflows. Escalating any potential issues as needed.
Be a go-to resource for client education about Octave services.
Assist with onboarding new clients for Octave services, including the completion of paperwork and collection of billing information.
Collaborate with colleagues to explore innovative ways to streamline processes and meet service standard goals.
Embody Octave's mission to deliver extraordinary care in every interaction with clients and colleagues.
Accurately document client interactions in systems and escalate issues as needed.
Learn and follow protocols for client intake, scheduling, and general support.
Support team projects and administrative tasks as assigned.
Preferred Qualifications:
Minimum 1 year experience in a high touch customer service role.
Minimum 2 years experience in an administrative role.
Product management skills are a plus.
Strong attention to detail in a fast-paced environment.
Excellent written and verbal communication skills.
Track record of identifying and implementing process improvements.
High comfort level multitasking between software systems.
Open to performing tasks outside of your defined role with an eagerness to learn and grow.
Ability to handle sticky or sensitive situations with discretion and care.
Octave's Company Values:
The below values drive our day-to-day operations.
We're human beings first. We operate with empathy and kindness - with our clients, with our collaborators, and with ourselves.
People deserve better than status quo. We're willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen.
No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better.
Partnership paves the path ahead. We don't operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger.
Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow.
Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust - and always leave things better than we found them.
There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level.
Physical Requirements:
Available to work Sunday to Thursday 9am to 530pm or 6pm PST.
Prolonged periods sitting at a desk and working on a computer.
Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet.
Must be able to observe and communicate information on company provided laptop.
Move up to 10 pounds on occasion.
Must be eligible to work in the United States without sponsorship now or in the future.
Compensation:
Octave is committed to pay equity. To maintain our commitment to pay equity, Octave will follow Pay Transparency regulations on all open job postings. Current Pay Transparency laws require companies to include a position's salary or hourly wage range (not including bonuses or equity-based compensation) in any internal or external job posting. This requirement extends to job postings published by a third party at an employer's request.
Octave will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Octave's legal duty to furnish information.
Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future.
The salary range for Geo 1 (all states, excluding those in Geo 2 or Geo 3, and D.C.) is $25.00 - $26.49 per hour.
The salary range for Geo's 2 & 3 (AK, CA, CO, CT, HI, MA, MD, NJ, NY, RI, WA) is $27.50 - $28.85 per hour.
Additionally, this position is eligible for the following benefits: company sponsored life insurance, disability and AD&D plans. Voluntary benefits such as 401k retirement, medical, dental, vision, FSA, HSA, dependent care and commuter/parking options are also available. Octave offers generous Paid Time Off as well as paid parental leave benefits.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Application Instructions:
Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.
Auto-ApplyTemporary Coordinator, Social Impact & Cultural Engagement | Full-Time | Remote
Remote special services coordinator job
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Temporary Coordinator of Social Impact & Cultural Engagement will play a key role in supporting Oak View Group's DEI team in the execution of cultural engagement programs, employee resource group (ERG) initiatives, and social impact efforts. This role is ideal for someone who is passionate about creating inclusive experiences, highly organized, and skilled at administrative coordination. The Temporary Coordinator will contribute to the planning and execution of international programs like Ascend, assist in cultural campaigns, manage day-to-day logistics, and help keep DEI operations running smoothly.
This temporary role pays an hourly rate of $24.00 - $29.60
This position will remain open until December 5, 2025.
Responsibilities
Program & Project Support
Support the execution of signature DEI programs, including Ascend, ERG Roundtables, Campus Takeovers, and heritage month activations.
Help manage event logistics (scheduling, vendor coordination, run-of-show creation, materials preparation).
Track project timelines and deliverables for multi-stakeholder DEI initiatives.
Assist with speaker and partner coordination for webinars, panels, and summits.
Provide support on internship and mentorship experiences, including tracking engagement and collecting feedback.
Administrative & Operational Support
Manage calendars, schedule meetings, and prepare meeting agendas and notes.
Coordinate travel logistics, catering orders (e.g., Uber Eats vouchers), and material shipments for activations.
Maintain internal databases and program records (e.g., Ascend participant tracker, ERG membership lists).
Support budget tracking and expense reporting for DEI programs.
Assist with internal communications drafting, such as invitations, recaps, and program updates.
Employee Resource Groups & Cultural Engagement
Help organize monthly ERG leader roundtables and special ERG-led activations.
Coordinate swag and toolkit distribution for ERGs and cultural campaigns.
Assist in planning and executing internal summits and professional development events for ERG leaders.
Support engagement tracking and data collection to inform reporting and growth strategies.
Communications & Content Support
Draft social copy, emails, event briefs, and internal recaps in partnership with the Senior Director.
Assist in creating slide decks and one-pagers for programs and presentations.
Maintain DEI event calendars and help prepare internal newsletters or team updates.
Qualifications
Bachelor's degree or equivalent experience in DEI, HR, communications, business, public relations, social impact, or related fields.
1-2 years of relevant experience (internships or entry-level roles in DEI, event coordination, community engagement, or administrative support preferred).
Excellent organizational and time management skills.
Strong communication skills and attention to detail.
Proficient in Microsoft Office, and project tracking tools (e.g., Airtable, Monday.com, or similar platforms).
Experience working in fast-paced or cross-functional environments.
Passion for diversity, equity, and inclusion.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplySoho Support Coordinator - Bedrooms - Remote/Miami Based
Remote special services coordinator job
The role… We are looking for an experienced full time Coordinator to join our Soho Support Team. This position would suit someone with experience in room reservations, who is adaptable and thrives in a fast-paced working environment. * To effectively handle all incoming calls and email enquiries for room reservations for Soho House properties in the Americas, converting enquiries to bookings and in line with mystery shop guidelines.
* Accurate data entry, ensuring that all guest records are correctly inputted at all times, without exception.
* To be commercially aware and able to offer recommendations on services. Keeping up to date with all promotions and special offers across the business.
* To ensure that Soho House reputation is second to none within the industry in terms of customer experience by continually exceeding guest expectation and providing service excellence.
* To undergo any training needed to achieve the above responsibilities
* To work to agreed KPIs and adhere to company policies and procedures, whilst delivery service excellence in line with the Soho House ethos.
Required Skills/Qualifications
* Previous experience in a Reservations Agent role or similar - telephone based customer service experience essential.
* Previous experience with Opera essential
* Excellent attention to detail and administration skills
* Previous experience of working with high profile/VIP guests
* Experience of working in a 5 star/luxury hotel
* Problem solving skills and previous experience of managing complaints efficiently
* Excellent reading, writing, and oral proficiency in the English language
* Excellent time management skills with the ability to prioritize tasks and meet deadlines
* Sufficient knowledge of Microsoft Office
Physical Requirements
* Must be able to seize, grasp, turn and hold objects with hands.
* Must be able to make periodical fast paced movements are required to go from one part of the property to others.
* Must be able to move, pull, push, carry or lift at least 30 pounds.
* Must be able to occasionally kneel, bend, crouch and climb is required.
* Must be able to perform physical activities such as lifting, cleaning, and stooping.
* Must be able to stand, walk, lift, and bend for long periods of time.
Why work with us...
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
* Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
* Paid Time Off: Full- Time Employees have sick day's + vacation days
* Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
* Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
* Learning & Development: An extensive range of internally and externally run courses are available for all employees.
* Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
* Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
* Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.
Auto-ApplySoho Support Coordinator - Bedrooms - Remote/Miami Based
Remote special services coordinator job
Job Description
The role…
We are looking for an experienced full time Coordinator to join our Soho Support Team. This position would suit someone with experience in room reservations, who is adaptable and thrives in a fast-paced working environment.
Main Duties
To effectively handle all incoming calls and email enquiries for room reservations for Soho House properties in the Americas, converting enquiries to bookings and in line with mystery shop guidelines.
Accurate data entry, ensuring that all guest records are correctly inputted at all times, without exception.
To be commercially aware and able to offer recommendations on services. Keeping up to date with all promotions and special offers across the business.
To ensure that Soho House reputation is second to none within the industry in terms of customer experience by continually exceeding guest expectation and providing service excellence.
To undergo any training needed to achieve the above responsibilities
To work to agreed KPIs and adhere to company policies and procedures, whilst delivery service excellence in line with the Soho House ethos.
Required Skills/Qualifications
Previous experience in a Reservations Agent role or similar - telephone based customer service experience essential.
Previous experience with Opera essential
Excellent attention to detail and administration skills
Previous experience of working with high profile/VIP guests
Experience of working in a 5 star/luxury hotel
Problem solving skills and previous experience of managing complaints efficiently
Excellent reading, writing, and oral proficiency in the English language
Excellent time management skills with the ability to prioritize tasks and meet deadlines
Sufficient knowledge of Microsoft Office
Physical Requirements
Must be able to seize, grasp, turn and hold objects with hands.
Must be able to make periodical fast paced movements are required to go from one part of the property to others.
Must be able to move, pull, push, carry or lift at least 30 pounds.
Must be able to occasionally kneel, bend, crouch and climb is required.
Must be able to perform physical activities such as lifting, cleaning, and stooping.
Must be able to stand, walk, lift, and bend for long periods of time.
Why work with us...
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
Paid Time Off: Full- Time Employees have sick day's + vacation days
Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
Learning & Development: An extensive range of internally and externally run courses are available for all employees.
Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.
Supports Coordinator
Remote special services coordinator job
Erie County Care Management, Inc. (ECCM), a progressive and growing non-profit agency with excellent benefits and competitive salaries, is seeking talented professionals for the following division:
Intellectual Disabilities Division
Strives to help individuals with an intellectual disability, autism, or developmental delay achieve a more meaningful and productive life. ECCM works closely with state and local government agencies as well as direct service providers as the 'center of the system'.
Following the 'Everyday Lives' approach, our supports coordinators will help individuals navigate their way through a system designed to meet their needs in a community setting, often in their own homes. Supports coordinators will work with individuals and families to identify desired life goals and work to find service providers to achieve these outcomes.
Supports Coordinator
Development and maintenance of an Individual Support Plan (ISP).
Identifying needed services and locating qualified providers.
Locating and coordinating funding for needed services.
Monitoring services to ensure delivery and progress toward goals.
Ensuring consumer health and safety.
Benefits:
We offer competitive wages, ongoing training for Full-Time positions. In addition, Full-Time employees receive a generous benefits package which includes:
$19.84 /hr or $38,688/year
High quality medical coverage at low cost
Generous PTO plans
Company-paid Life Insurance, Dental & Vision, Short-Term and Long-Term Disability
401(a) and 457 Retirement Savings Options
Work from home Monday - Friday 8:30 - 4:30
Eligible for Federal Student Loan Forgiveness
Paid holidays
Mileage Reimbursement
Bonus eligible
Part Time Track Services Coordinator
Remote special services coordinator job
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow.
We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR!
NASCAR Event Management seeks a talented professional to join in the position of Part Time Track Services Coordinator.
The Part Time Track Services Coordinator is responsible for ensuring the safe and smooth operations by all fire, medical, recovery, and restoration crews, at all NASCAR events, according to plan, and as trained. Part Time Track Services Coordinators are the liaison between NASCAR Competition and the racing venue hosting the event. Additionally, NASCAR Part Time Track Services Coordinators lead training during race weekends and at dedicated training events throughout the year to help ensure established standards and best practices are being met and followed.
THIS IS A FIELD/REMOTE POSITION THAT TRAVELS TO RACE EVENTS ACROSS THE U.S. THE SUCCESSFUL CANDIDATE MUST LIVE WITHIN A REASONABLE TRAVEL DISTANCE FROM CONCORD, NC.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Acts as a liaison between NASCAR Track Services and the track's safety / restoration team throughout the year and during NASCAR event weekends. These event weekends include NASCAR National Touring Series events, Weekly Series, and the ARCA Racing Series, and may include other series / events.
Must be able to work, communicate, and function in a team-like manner.
Inspects the racetrack facility and components thereof (before and during event weekends) and deems them suitable for racing, to NASCAR standards. Communicates any issues with appropriate NASCAR and facility personnel.
Coordinates race related activity with track personnel and other NASCAR Track Services partners, which may include pre-event, during the event, and post-event duties.
Ensure that all event equipment, event staffing, and training compliance levels, are all within the NASCAR Track Services Event Standards.
Conducts daily Track Services meetings with the track safety and restoration crews on event days.
Participates in weekly conference calls, NASCAR Track Services planning, various training sessions, and in the development and implementation of the NASCAR Safety & Operations Summit as needed.
Other duties as assigned.
Percent of travel: 90%, including weekends.
QUALIFICATIONS
High school diploma or general education degree (GED), a minimum of three (3) years experience in a fast paced, quick decision-making environment. Motorsports experience preferred.
Must have a driving record clear of serious infractions and a valid driver license.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers and employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Proficient on Company provided hardware and software
Knowledge of and ability to use extrication equipment. Ability to use diplomacy when required.
Ability to work efficiently in a fast-paced environment and remain calm under pressure.
Excellent organizational and multitasking abilities.
Strong attention to detail and accuracy.
Excellent communication and interpersonal skills.
Ability to work outdoors in changing weather conditions.
Flexibility to work irregular hours, including evenings, weekends, and holidays, in alignment with the race schedule and event calendar.
Dependable and punctual, with a commitment to fulfilling assigned shifts and responsibilities according to the race schedule and event calendar.
CERTIFICATES, LICENSES, REGISTRATIONS
EMT Certification preferred
Hazardous Materials (HAZMAT) certification preferred
State of residence Fire Fighter Certification preferred.
Valid Drivers license.
Apply Now!
Learn more about this role and our team by applying at ********************** for consideration.
We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR!
NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.
Follow us on LinkedIn and X for future opportunities and company news.
Chapter Support Coordinator
Remote special services coordinator job
Supervisor: Assistant Director of Collegiate Services
Department: Membership Engagement
Team: Collegiate Services
Collaborates With: Collegiate Services Team members, Member Learning and Development Team, International Officers
Position Type: Full time, Exempt; This contract position has a duration of one to two years
General Description
This full-time staff member joins the Membership Engagement Team at Alpha Delta Pi's Executive Office. The Chapter Support Coordinator will be aligned with one of our five Districts and will directly support portfolio chapters. As a member of the Executive Office staff, special projects may be assigned as needed to support the broader membership base. These projects may be assigned as appropriate based on the individual's skills, strengths, and talents and could include opportunities to travel to engage with alumnae or collegiate members through presentations, workshop facilitation, or other sorority events.
Duties Performed
Serves as point of contact for collegiate chapter officers within aligned district for all matters related to chapter operations.
Provide support to aligned chapters through project management, strategic communication and, data collection, analysis, and assessment. Chapter support to include:
Facilitate regular virtual and in-person visits and provide officer support to all chapters within district.
Determine the need for and objectives of all chapter visits.
Provide moderated networking opportunities for chapter officers to connect with each other.
Perform administrative functions for chapters within districts as assigned which may include assisting chapters in maintaining updated rosters in Pi Portal, releasing chapters for Initiation, and processing membership cancellations.
Facilitate workshops and training programs in partnership with staff members and volunteers.
Partner with volunteers and chapters to help establish and attain realistic goals.
Monitor and oversee chapters' understanding of and adherence to Alpha Delta Pi Statements of Policy and escalate concerns to district Assistant Director of Collegiate Services and District Team Director.
Design and develop monthly chapter officer trainings based on trends observed across the organization during independent chapter visits.
Present recommendations to strengthen collegiate chapter operations and serve on project teams as needed to define and implement updated procedures and practices.
Participate in training as offered to build strong knowledge of Alpha Delta Pi collegiate operations, policy, and procedures
Other duties as assigned to support Executive Office, organizational operations, and programming teams.
Potential travel to Grand Convention or other summer meetings as well as other events or conferences throughout the year as determined by supervisor.
Suggested Background and Experience
Bachelor's degree required.
Alpha Delta Pi membership required; preference will be given to applicants who were active, collegiate members within the past three years.
Demonstrated project management and/or customer service experience.
Significant knowledge of Alpha Delta Pi with chapter or Panhellenic leadership preferred.
Ability and willingness to travel as a representative of the sorority when needed (travel will vary and is dependent on needs). Percentage of travel is estimated at between 50 - 70%.
Strong analytical skills, oral and written communication skills, sound judgment, and decision-making ability.
Proactive, self-directed, and able to independently solve problems.
Customer service oriented and ability to maintain confidentiality.
Outstanding organizational skills, ability to multitask, and work under pressure in a dynamic environment.
Expectations and Competencies
Our Culture Principles guide how we work together every day to fulfill Alpha Delta Pi's mission. We expect every team member to embody these principles, supporting one another and contributing to our shared goals.
Responsibility and Ownership: Takes initiative, works independently, and follows through on commitments. Maintains confidentiality and demonstrates accountability in daily work.
Courage and Confidence: Brings a positive, solution-oriented mindset. Navigates change with resilience, responds to feedback openly, and makes confident, values-based decisions.
Gratitude and Fun: Models optimism and appreciation in daily interactions. Celebrates accomplishments and helps create an energizing team environment.
Humility: Seeks input, listens actively, and prioritizes collaboration. Acknowledges growth areas and takes action to improve.
Integrity: Aligns words and actions with Alpha Delta Pi's mission and values. Upholds ethical standards and maintains professionalism in all relationships.
Connection: Builds respectful, inclusive relationships with staff, volunteers, and partners. Promotes a sense of pride and belonging in Alpha Delta Pi.
Excellence: Manages responsibilities with organization and attention to detail. Maintains high standards of efficiency, conduct, and ongoing professional growth.
Employment Location
Alpha Delta Pi's Executive Office in Atlanta, GA preferred; remote work may be considered. Remote work is not eligible in the following states: CA, NY, NJ, HI, AK
Auto-ApplyRecovery Support Coordinator
Remote special services coordinator job
Groups is a leading outpatient provider specializing in substance use disorder (SUD) treatment. We are committed to supporting underserved communities hit hardest by the opioid crisis. Since 2014, our local care teams have guided hundreds of thousands of individuals on their path to recovery, helping them reclaim their purpose and dignity through compassionate, collaborative care.
Our evidence-based approach combines medication, group therapy, and personalized support, delivered online and in person by local providers. Founded on the belief that recovery extends beyond the traditional office visit, Groups helps members build a foundation for long-term recovery and the fulfilling lives they want and deserve.
Together with our community partners, public agencies, and health plans, we are raising the bar in addiction health care-and we're just getting started.
Groups is changing lives. Join us.
The Recovery Support Coordinator at Groups is a vital member of the care team, working directly with members to provide recovery support services and coordinate care across clinical, social, and community settings. The Recovery Support Coordinator assists a defined panel of 160-180 members with Health-Related Social Needs (HRSN), treatment engagement, seamless care coordination, and overall member wellness throughout their recovery journey. Recovery support interventions are an integral part of our care model, driving positive member outcomes and engagement in treatment. This position reports to the Recovery Operations Supervisor and receives clinical supervision from the local clinical leadership team.
Schedule:
Monday 9a-7p
Tuesday 10-8p
Wednesday 9a-7p
Thursday 10a-8p (WFH)
Pay: $43,000 - $46,000
Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Member Support & Care Coordination
* Collaborate with a multidisciplinary care team-including counselors, prescribers, and other cross-functional team members-to ensure the delivery of high-quality, member-centered care. This includes participation in regular interdisciplinary case conference meetings to drive care team decision making.
* Build trusted relationships with members to drive change and assist members in achieving their recovery goals through empathy, motivational interviewing, and the use of lived experience (where applicable).
* Assist members in identifying personal and treatment-related goals, providing individual coaching, coping skill support, and engagement in recovery activities.
* Support unengaged members to reengage in treatment services through intensive outreach interventions.
* Support new members by introducing them to the Groups care model and supporting them through the transition to care through outreach and engagement efforts.
* Provide in-person, virtual, and telephonic support based on member and regional needs.
* Maintain a shared caseload, collaborating with the care team to ensure coordinated service delivery and removal of barriers to care.
* Support the completion of care pathways for members who are in special populations (i.e. members at the highest risk of disengagement or a poor outcome).
* Link members to healthcare, behavioral health, social service, and community-based resources; follow up to confirm needs are met.
* Assist members in navigating practical systems such as insurance, pharmacy, housing, and transportation, empowering them to advocate for their own needs.
* Manage referrals, releases of information (ROIs), and other documentation to facilitate smooth transitions of care.
* Serve as a community connector and advocate, promoting recovery-positive language, reducing stigma, and fostering inclusion within community networks. Become an expert in local community resources and recovery networks.
Administrative & Operational Support
* Deliver outstanding customer service to members, visitors, and community partners.
* Maintain accurate, timely, and compliant documentation in the electronic health record (EHR).
* Support daily operations, including group facilitation logistics, scheduling assistance, office maintenance, and safety standards.
* Assist clinicians, providers, and members with treatment-related tasks, including prescription management, toxicology submissions, prescription coordination, appointment scheduling, and responding to member inquiries via various communication channels (phone, SMS, email, chat, etc.).
* Participate in weekly interdisciplinary team meetings and ongoing continuing education as required.
Other Duties & Responsibilities :
* Engage in community outreach activities and education, as necessary.
* Perform other duties as assigned.
Knowledge, Skills, and Abilities:
* Strong interpersonal and communication skills, with the ability to build trust and motivate members in recovery.
* Knowledge of recovery-oriented care, harm reduction, motivational interviewing, and trauma-informed practices.
* Ability to identify and navigate and connect members to appropriate community resources and support systems.
* Excellent organizational and time-management and problem-solving skills, with the ability to handle multiple priorities.
* Ability to maintain confidentiality, professional boundaries, and a high standard of ethics.
* Proficiency in G-Suite, email, electronic medical records, and other digital tools.
* Strong problem-solving skills and adaptability in a team-based environment.
* Commitment to Groups' mission and values, including member-centered care and recovery support.
* Ability to work evenings or flexible hours as needed.
Qualifications
* High school diploma required; Associate's degree in Social Services, Human Services, Psychology, or related field preferred.
* Additional minimal educational requirements vary by state, and may include:
* Bachelor's degree in related field (Virginia and Tennessee)
* Associate's degree with one year experience; or MHRT/C or Community Health Worker certification (Maine)
* Peer Support Specialist / Peer Recovery Coach certification may be preferred or required in select programs or states, if applicable.
* Minimum of two (2) years' experience in case management, care coordination, peer support, or a related field preferred; and experience working with individuals with substance use or mental health challenges preferred.
* Experience using Electronic Health Records (EHR).
* Reliable internet access (50M download / 10M upload) and strong WiFi if working remote.
* Must meet state-specific background screening and pre-employment requirements (which may include fingerprinting, drug testing, CPR/First Aid, or health screening).
* Valid driver's license and access to a vehicle (if role includes community travel).
Auto-ApplyCS Support Coordinator (Weekend PM Shift)
Special services coordinator job in Dublin, OH
Job Details Entry Global Headquarters - Dublin, OH Full Time Weekend PMDescription
JOB SUMMARY: The CS Support Coordinator (Weekend PM Shift) is the first line of defense and ensures carriers have all relevant transit information regarding pickup, delivery and arrive to the shipper/receiver in a timely and orderly manner. They are critical to effectively and efficiently servicing our customers by managing and tracking customer freight for the purposes of keeping customers informed and updated throughout the duration of transportation.
ESSENTIAL DUTIES
Follow and execute all aspects of the EASE Customer Journey.
Complete tasks and responsibilities in line with EASE's customer service model and service levels.
Develop lasting relationships by providing superior customer service.
Provide transportation quotes based on market rates and knowledge in a timely manner.
Advise Account Managers and customers of all new developments during the entirety of the shift. Update Account Managers on any issues that arise throughout the life of a load and look for solutions for those problems.
Provide transparency by updating customer portals regularly and accurately.
Clear, consistent, and professional verbal and written communication to both customers and carriers alike.
Build relationships with carriers to understand needs and secure the utilization of carrier assets.
Ensure customer satisfaction by tracking all shipments.
Analyze and negotiate rates with carriers based on current market prices.
Act with a sense of urgency to solve problems and look for ways to improve operational inefficiencies.
Ensure all proper carrier paperwork is received for billing when the carrier is added to the EASE Logistics network.
Execute daily issue recognition/resolution and notify Account Managers accordingly.
Book loads by answering inbound calls and making outbound calls.
Build loads by following specifications sent by the customer.
Book loads via email by posting on numerous websites.
Work with the entire operations team to provide the best customer service to customers.
Ensure on-time pickups and deliveries for customers by routing drivers and providing detailed directions and instructions.
Ensure operations are reviewed by the appropriate party before assigning or leaving for the day.
Multitask and provide superior customer service to carriers and customers alike.
Other duties as assigned.
Qualifications QUALIFICIATIONS
Education
High School Diploma or GED is required.
Additional related training and certifications will be weighted on a case-by-case basis.
Experience
A minimum of 0 years of related experience (Bachelor's degree), or
A minimum of 1 year of related experience (Associate's degree), or • In lieu of a degree, a minimum of 3 years related experience required.
Transportation industry experience is a plus.
Sales, customer service, and/or negotiation-related talents.
Knowledge, Skills, & Abilities
Excellent communicator with a great phone presence.
Constructive problem solver.
Flexible in work hours and adaptable to changing workload.
Be willing to learn a lot very fast.
Ability to remain calm under sometimes stressful situations.
Ability to multi-task and adapt quickly to different situations.
Proficient in Microsoft Office Suite
Attention to detail, with a focus on accuracy and compliance in a fast-paced, dynamic environment.
Social Support Coordinator
Special services coordinator job in Springfield, OH
Job Description
The Social Support Coordinator helps reduce isolation among older adults by facilitating meaningful social activities and building supportive relationships. This role leads one-on-one visits and group activities, invites new participants to programs, helps them overcome barriers to engagement, and connects them with needed resources. The Coordinator plans outings, transports participants, and documents notes, assessments, and billable time.
RESPONSIBILITIES
Arranges and safely transports clients to community events and senior center activities.
Lead small and large group activities onsite and offsite.
Call clients to invite them to activities, check in, and schedule transportation.
Support and coordinate program volunteers.
Document client interactions in digital records.
Assist in planning a calendar of educational, recreational, physical, and social opportunities.
Help with assessments, reports, and referrals to meet client needs.
Maintain confidentiality; attend meetings and trainings; follow agency policies.
Perform other duties as assigned.
QUALIFICATIONS
Associate's degree in Social Work, Gerontology, Recreation, or related field OR 3+ years' experience working with older adults.
Valid Driver's License with clean driving record.
Certifications: OMHAS, NAP, OASC, Red Cross First Aid/CPR; Bloodborne Pathogen training.
Strong communication, organization, multitasking, and problem-solving skills.
Inclusive, patient, empathetic, and comfortable working with diverse abilities.
Tech savvy with Microsoft Office and digital record systems.
Ability to assist clients with transfers/ambulation (training provided).
Community-based work schedule (80%) with some office time (20%).
WHY JOIN US?
For over 54 years, our agency has been a trusted resource for older adults in Clark County. Our work is rooted in compassion, dignity, and the belief that every person deserves access to support that allows them to stay active, independent, and connected. When you join our team, you become part of a mission-driven organization that values collaboration, respect, and service. Your work will directly improve the quality of life for the people we serve every day.
FlourishesConsulting is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Remote Care Management Support Coordinator II
Remote special services coordinator job
Job Description
Care Management Support Coordinator II NOW!
DPS is now hiring a Care Management Support Coordinator II for a remote position in Corpus Christi area. Dean's Professional Services has partnered with healthcare facilities, government organizations, and corporations to provide job opportunities.
Care Management Support Coordinator II Job Details:
Schedule: Monday - Friday 8:00am - 5:00 pm, overtime based on business needs (Training will be on-site).
Location: Must Reside in Corpus Christi.
Temporary to hire
Starting Pay Rate: $18.50/ hour + (based on experience)
Benefits: ACA Healthcare Compliant Healthcare Benefits, dental and vision coverage, life insurance, 401(k), referral bonus and other incentives
Care Management Support Coordinator II Responsibilities:
Conduct outbound calls to members to assist with care plan follow-up, scheduling, and education on available resources.
Serve as a key point of contact for members, providers, and internal staff to resolve inquiries and ensure a positive service experience.
Support care coordination activities, including sending welcome letters, correspondence, and educational materials.
Document and maintain accurate member records in accordance with established policies and regulatory requirements.
Utilize knowledge of available benefits and community resources to make referrals that address members' social determinants of health (SDOH) needs.
Perform additional administrative duties as assigned
Education Requirements:
High school diploma or equivalent, required.
Job Requirements:
1 - 2+ years of experience in customer service or related field.
Team player attitude, adaptability to constant change and multitasking skills (Required).
Bilingual - Spanish (Preferred)
Experience working remotely
Know someone who may be interested? Dean's Professional Services offers up to $50 to anyone who refers a friend!
Dean's Professional Services is a national, award-winning staffing solutions firm. Since 1993, DPS has placed over 50,000 candidates across the nation. We want to be your career home-base. For more information visit our website at .