Family Development Specialist - Autism Spectrum Disorder
Health Connect America, Inc. 3.4
Specialist job in Fort Payne, AL
Join Our Impactful Team at Health Connect America!
Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.
Come make a difference and grow with us!
Our Brands
Responsibilities:
The Family Development Specialist supports clients and families by developing and implementing treatment plans, providing therapeutic interventions, and linking them to necessary services. This role involves effective communication, compliance with regulatory standards, thorough documentation, and active recruitment of new referrals.
Develop individualized treatment plans and coordinate care for clients and families with the input of the treatment team and the Clinical Supervisor.
Provide individual, group, and family therapeutic interventions, as well as skill-building, outlined in the Treatment Plan.
Attend and actively participate in weekly Treatment Team meetings.
Link clients and families with specific services and resources as identified in the treatment plan.
Serve as a liaison with other professionals, agencies, and community resources related to the client, ensuring their needs are met in a comprehensive manner.
Maintain accurate and timely documentation of all client interactions, treatment plans, and progress notes in compliance with organizational policy and regulatory standards.
Actively recruit new referrals to maintain a full caseload.
Provide 24/7 on-call support for clients as required by the program.
Ensure compliance with all state regulatory bodies and COA standards.
Participate in ongoing training and professional development activities as assigned, to stay current with best practices for quality service delivery.
Qualifications:
Bachelor's degree in a human services discipline such as Social Work, Psychology, Counseling, Sociology, Criminal Justice, or a related field, is required.
Minimum of two years experience working with children and/or families. This experience may include internships and volunteer work.
Be Well with HCA:
We recognize the importance of self-care and work/life balance.
We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.
Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.
Additional benefits include:
Access to a Health Navigator
Health Savings Account with company contribution
Dependent Daycare Flexible Spending Account
Health Reimbursement Account
401(k) Retirement Plan
Benefits Hub
Tickets at Work
Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America!
Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.
Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters
$39k-53k yearly est. Auto-Apply 2d ago
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Family Development Specialist
Health Connect America, Inc. 3.4
Specialist job in Tuscaloosa, AL
Join Our Impactful Team at Health Connect America!
Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.
Come make a difference and grow with us!
Our Brands
Responsibilities:
The Family Development Specialist supports clients and families by developing and implementing treatment plans, providing therapeutic interventions, and linking them to necessary services. This role involves effective communication, compliance with regulatory standards, thorough documentation, and active recruitment of new referrals.
Develop individualized treatment plans and coordinate care for clients and families with the input of the treatment team and the Clinical Supervisor.
Provide individual, group, and family therapeutic interventions, as well as skill-building, outlined in the Treatment Plan.
Attend and actively participate in weekly Treatment Team meetings.
Link clients and families with specific services and resources as identified in the treatment plan.
Serve as a liaison with other professionals, agencies, and community resources related to the client, ensuring their needs are met in a comprehensive manner.
Maintain accurate and timely documentation of all client interactions, treatment plans, and progress notes in compliance with organizational policy and regulatory standards.
Actively recruit new referrals to maintain a full caseload.
Provide 24/7 on-call support for clients as required by the program.
Ensure compliance with all state regulatory bodies and COA standards.
Participate in ongoing training and professional development activities as assigned, to stay current with best practices for quality service delivery.
Qualifications:
Bachelor's degree in a human services discipline such as Social Work, Psychology, Counseling, Sociology, Criminal Justice, or a related field, is required.
Minimum of two years experience working with children and/or families. This experience may include internships and volunteer work.
Be Well with HCA:
We recognize the importance of self-care and work/life balance.
We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.
Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.
Additional benefits include:
Access to a Health Navigator
Health Savings Account with company contribution
Dependent Daycare Flexible Spending Account
Health Reimbursement Account
401(k) Retirement Plan
Benefits Hub
Tickets at Work
Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America!
Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.
Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters
$39k-53k yearly est. Auto-Apply 2d ago
Processing Specialist - Appraisal Operations
Opteon USA
Specialist job in Fairhope, AL
The Processing Specialist plays a key role in supporting appraisal operations by managing and facilitating the daily workflow of appraisal requests. This position requires exceptional attention to detail, strong organizational skills, and clear communication with internal teams, Appraisal Management Companies (AMCs), and branch partners. The ideal candidate thrives in a fast-paced environment, is resourceful, and can troubleshoot appraisal-related issues efficiently to ensure smooth operations.
Responsibilities
Appraisal Order Coordination:
Assign, pre-flight, and follow up on appraisal orders within assigned queues.
Ensure all appraisal requests meet established timelines and standard operating procedures.
Document and update order records based on communications and actions taken.
Workflow Management & Troubleshooting:
Respond promptly to system notifications, taking corrective action and communicating resolutions clearly.
Troubleshoot and resolve appraisal-related inspection issues to maintain service quality.
Identify process gaps and suggest improvements to increase efficiency and accuracy.
Communication & Relationship Management:
Act as a liaison between internal teams, AMCs, appraisers, and branch partners to ensure effective communication and timely resolution of issues.
Build and maintain professional relationships that promote collaboration and client satisfaction.
Represent the company with professionalism and clarity in all correspondence.
Continuous Learning & Process Improvement:
Develop and maintain a working knowledge of evolving products, services, and internal systems.
Adapt to changing business needs and assume additional responsibilities as required.
Support a culture of operational excellence through accuracy, accountability, and teamwork.
Qualifications
Highly motivated and able to work effectively with minimal supervision.
Organized and capable of managing multiple priorities in a fast-paced environment.
Strong analytical and problem-solving abilities.
Exceptional written and verbal communication skills.
Proven ability to handle challenging situations professionally with internal and external partners.
Extraordinary attention to detail and accuracy.
Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
Comfortable working across multiple systems and platforms.
Prior AMC or Appraisal Operations experience preferred.
Benefits
Competitive salary
Health, dental, and vision insurance
Professional growth and development opportunities
Supportive, team-oriented work environment
Flexible or hybrid work options
If you're detail-driven, thrive in a collaborative environment, and are passionate about operational excellence, apply today to join a growing team committed to service and accuracy in appraisal management.
Who we are
We are a high energy, open and innovative company that is redefining how real estate valuation works across the U.S. We value flexibility, dedication and authenticity, and we believe the best ideas come from working together. Collaboration isn't just a buzzword here; it's how we succeed. We solve problems creatively and celebrate big wins as a team. If you're ready to make an impact, you'll fit right in.
What we do
Opteon is an international provider of valuation, advisory, and property services through advanced software solutions. With the company's recent expansion in America, Opteon has invested heavily in the customization of its diverse range of technology-driven solutions proven to reduce time, increase quality, and minimize human error without eliminating human expertise. If you are excited by disrupting and innovating to create new market expectations, then Opteon may be for you. Opteon was founded in 2005 and is recognized as the largest independent valuation professional services firm in Australia and New Zealand. *********************** | ******************
$34k-67k yearly est. 5d ago
Call Center Specialist
Sterling Search Partners
Specialist job in Birmingham, AL
Sterling Search Partner is helping a Birmingham client with its search for a Customer Service Representative. We are seeking a motivated and customer-focused Call Center Representative to join our team. The ideal candidate will handle inbound and outbound calls, assist customers with inquiries, resolve issues, and provide information about our products and services.
Interviews will be the week of January 12th
Start Date February 2nd
While in training you will work:
The first 2 months Monday - Friday 8:00AM to 5:00PM
After training you will work:
5 days a week between Monday - Saturdays and will be off either Tuesday, Wednesday or Thursday. Your shift will be 11:00AM - 8:00PM
Saturdays are required and your shift will be either 7:00AM - 3:30PM or 8:30AM - 5:00PM
Key Responsibilities:
Answer incoming calls promptly and professionally.
Respond to customer inquiries and provide accurate information.
Resolve customer issues and complaints effectively and efficiently.
Maintain detailed records of customer interactions in the database.
Collaborate with team members and departments to improve customer service processes.
Meet or exceed performance metrics, including call volume and customer satisfaction.
Stay updated on product knowledge and company policies.
Qualifications:
High school diploma or equivalent; additional education is a plus.
Previous experience in a call center or customer service role preferred.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Proficiency in computer systems and software.
Ability to work in a fast-paced environment and handle stressful situations.
$22k-31k yearly est. 4d ago
Sales Support Specialist
Goldleaf Print & Packaging
Specialist job in Pelham, AL
Sales Support Specialist (Entry Level)
-
On-site | Full-Time
-
$15-$17/hour
GoldLeaf Print & Packaging is looking for an Entry-Level Sales Support Specialist to join our team and help keep daily orders and projects running smoothly. This role is perfect for someone who's organized, reliable, and eager to learn the print and packaging industry.
You'll handle straightforward, repeatable tasks that support our sales and project management teams - no prior print experience required. We'll train the right person.
What You'll Do
Assist with processing daily orders and routine sales tasks
Support Project Managers with basic administrative and order-related work
Communicate with vendors and internal teams as needed
Review orders and requests for accuracy
Help with fulfillment, mailing projects, and overflow work
Keep things moving so the team can focus on larger client projects
What We're Looking For
Strong attention to detail and willingness to learn
Dependable and organized with good follow-through
Comfortable working through a daily task list
Clear communicator and team player
Experience not required - training provided
$15-17 hourly 2d ago
HELP DESK TECHNICIAN II
Reliant Technology 3.7
Specialist job in Huntsville, AL
Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB), headquartered in Huntsville, AL. By design, Ignite is a provider of professional services to customers in educational, federal, and commercial industries and in every action seeks to be the preeminent provider within this business space. Ignite upholds our values of competency, collaboration, innovation, reliability, and results through everything we do.
Ignite is currently seeking a driven, detail-oriented Tier 2 Help Desk Technician to join our team supporting The US Army at Redstone Arsenal, AL. This position is onsite. This position is required one to perform all Tier I duties. In addition, provides touch labor for troubleshooting incidents, and problems manage all duties required to distribute hardware to new users, installs software, assists asset management and property book requirements, performs warranty recovery of assets if needed, and responds to and resolve Incidents and Problems, maintains inventory stock rooms and asset tracking. Escalates tickets to tier III or interfaces with third-party providers to resolve technical incidents. Execute life cycle replacement activities for end users' devices. Provides touch labor for VIP requests, and prioritizes tickets.
Job Requirements
Responsibilities include:
* Knowledge of customer support concepts and methods, installed operating systems, and the IT infrastructure to serve as customer technical analyst with responsibility for resolving the most complex customer problems.
* Working knowledge of and experience working with Microsoft Intune system.
* Working knowledge of and experience working with Microsoft Power Automate.
* Perform touch labor to address fixes, configuration, and troubleshoot issues and problems.
* Knowledge of automated system customer support methods and techniques to include troubleshooting, recovery, adjusting, modifying, improving and resolving computer and software problems.
* Knowledge of a wide range of applications, operating systems, protocols, IT equipment, techniques, requirements, methods, and procedures to provide desktop automation support to a customer base.
* Knowledge and skill in applying operating systems principles and methods, and the functionality of the current systems environment to configure systems components such as disk drives, printers, and other peripherals.
* Serve as the primary POC for incident and problem resolution and escalation.
* Ensure Information Assurance (IA) requirements are met for all devices.
* Knowledge of a wide range of automation techniques, requirements, methods, and procedures to evaluate and advise new and emerging technologies.
* Able to use qualitative and quantitative techniques to evaluate help desk program effectiveness.
* Working knowledge of and skill in applying maintenance concepts and methods to troubleshoot system problems.
* Working knowledge of and experience working with local and secure networks.
* Working knowledge of and experience working with Active Directory.
* Working knowledge of and experience working with Virtual Desktop Infrastructure (VDI), especially VMware.
* Assists with interpreting policies, procedures, and strategies that govern the planning and delivery of help desk services.
* Working knowledge of and experience working in and around the Army environments and familiarity with Classified IT support.
* Familiar with decommissioning of Army assets and Lifecycle Management SOPs.
* Perform other duties as assigned.
Job Requirements
Job Requirements and Qualifications:
* A minimum of 5 years of work experience in Tier 2 Help Desk Technician or related fields
* Knowledge of a wide range of applications, operating systems, protocols, IT equipment, techniques, requirements, methods, and procedures to provide desktop automation support to a customer base.
* Must have an active Comp TIA Security + certification
Security Clearance Requirements:
Must have an active Secret Clearance or the ability to obtain one.
Education Requirements:
* Associate's Degree or Bachelor's Degree with 5 years of related experience in IT field, or equivalent level of hands-on experience.
Other Requirements:
Must be a US citizen and be able to obtain and hold an active Security Clearance, and an active Comp TIA Security + certification
We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law.
Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************
$34k-59k yearly est. 17d ago
Client Success Specialist- Disbursements
Dash Solutions 4.0
Specialist job in Birmingham, AL
Headquartered in Birmingham, AL, Dash Solutions is a fast-growing payments company that provides forward-thinking organizations with everything they need to make payments and rewards more meaningful to their business and the people they pay. Led by a team of payments industry experts, Dash Solutions has a proven track record of delivering innovative payment and engagement solutions. We are committed to excellence, innovation, and delivering exceptional value in this rapidly evolving market.
At Dash, we're not just looking for employees; we're looking for team members who embody our core values and share our passion for revolutionizing the payments industry. Here's what we seek in every hire, regardless of the role:
Cultural Fit: We thrive in a culture of respect, authenticity, and a relentless pursuit of improvement. We challenge the status quo and embrace change as an opportunity for growth.
Mission-Focused: We're on a mission to transform the payments industry, and we expect all team members to share our commitment to this goal. We're looking for individuals who are driven by purpose and eager to make a meaningful impact.
Industry Passion: The payments industry is dynamic and constantly evolving. We're looking for candidates who are not only passionate about this ever-changing landscape but also curious and eager to learn. We need leaders who will guide our company into a bright future, staying ahead of industry trends and driving innovation.
Position Summary
The Client Success Specialist serves as the principal liaison for operational communications with an assigned portfolio of clients, with a strong emphasis on Clinical Trials and Healthcare sectors. You will be responsible for managing day-to-day client relationships, addressing technical and operational issues, and ensuring seamless communication and support across various areas, including workflows, risk management, billing, and troubleshooting. In collaboration with the Client Success Manager, you will deliver a comprehensive and cohesive support model to drive client satisfaction and operational success.
Key responsibilities:
Operational Relationship Management
Serve as the primary point of contact for operational matters, including but not limited to handling escalations, troubleshooting API integrations, training, and resolving any issues or friction points whether technical or procedural.
Develop and maintain strong operational relationships, ensuring client needs are met with efficiency, speed and precision.
Proactively manage client expectations and resolve issues ensuring high levels of client satisfaction and retention.
Act as a trusted advisor for all operational needs, offering insights, recommendations, and strategic guidance to drive client success.
Collaborate and occasionally present with the Client Success Manager during business reviews regarding client needs and improvement areas.
Use data and feedback to identify trends, potential risks, and areas of opportunity within the client relationship.
Inform clients about Dash's products and services with accuracy and understanding of the different applications that are used (CSA, portal, SFTP, etc.) is critical to reproduce any issue
Driving Operational Success
Develop and execute operational success plans to maximize the value clients derive from Dash's offerings.
Analyze operational performance data, identify trends, and drive strategic improvements for both clients and internal teams.
Hold internal teams accountable to timelines and deliverables outlined in operational plans.
Drive continuous improvement of our onboarding practices by identifying opportunities for improvement through enhancements and operational efficiencies.
Anticipate potential account risks and develop proactive mitigation strategies to minimize impact.
Project and Issue Management
Oversee client-related projects, aligning client goals with company objectives to ensure mutual success.
Proactively manage client issues and ensure timely resolution by coordinating with cross-functional teams.
Act as primary liaison between client and Engineering for any technical issue. Recreate, troubleshoot, and test issues in order to speed collaborative efforts and ensure quality.
Engage in the Corrective Action process which includes investigative root cause and actionable improvements.
Act as the first line of communication with the clients to ensure they are well informed and care in the event of an issue.
Utilize Jira or another client servicing tool to track issues, monitor trends and measure resolution success.
Process Improvement
Identify and implement process enhancements to deliver best-in-class support to clients.
Continuously evaluate workflows and client feedback to refine operational strategies and support processes.
Work with other Client Success Specialists and Coordinators to collect cumulative client feedback and drive enhancements across the company.
Desired Skills & Experience:
Bachelor's Degree in Business, Project Management or similar fields required.
Exceptional organizational skills, with the ability to manage multiple client needs and projects simultaneously.
Curiosity to learn and apply that learning to help teach/train others.
Proactive problem-solving skills and client-first attitude.
Goal-oriented, organized team player.
Proven ability to manage multiple projects at a time while paying strict attention to detail.
Excellent verbal and written communications skills.
Proficiency in Microsoft Office Suite of Products, including Outlook, Word, and Excel.
Self-motivated and able to thrive in a results-driven environment.
Position may, on occasion, require evening or weekend client support.
Demonstrated growth mindset, embracing new ideas and approaches, and constantly seeking opportunities for personal and professional development
Our Culture:
At Dash Solutions, our culture fosters growth, innovation, and impact. We're a community of forward-thinkers where creative ideas are encouraged, and individuals are empowered to lead. In our high-growth environment, you'll have the autonomy to manage your domain, with the strong support of a team committed to Making Payments Mean More. Employees at Dash Solutions are united by our mission, aligned with our vision, and driven by the values that make us unique. Here, we believe that personal growth fuels company success, and we support each other every step of the way.
Some Benefits to Working at Dash Solutions Include:
Competitive salary and benefits package
Flexible PTO policy
Matching 401(k) plan
Comprehensive medical, dental, vision, life, and disability coverage
Transparent, supportive culture with a highly accessible executive team and regular company-wide updates
Engaging corporate culture with events, perks, and team celebrations
Our Core Values
Solutions: We create innovative solutions that drive long-term value for our clients and shareholders.
Passion: We are passionate about delivering for our clients every day.
Authenticity: We lead and communicate authentically - with purpose, clarity, and candor.
Respect: We row together with respect for everyone and enjoy the ride.
Knowledge: We learn, we grow, we continuously evolve.
Diversity & Inclusion at Dash Solutions:
Dash Solutions is proud to be an Equal Opportunity/Veterans/Disabled/LGBTQIA+ Employer. We believe in fostering a workplace that values diverse perspectives and backgrounds, and we are committed to a fair, inclusive recruitment process. Candidates from all backgrounds are encouraged to apply and help us shape the future of payments.
$43k-79k yearly est. 11d ago
Part Time Independent Living Program Family Child Specialist
Gateway 4.6
Specialist job in Birmingham, AL
Gateway seeks a skilled, organized, energetic, customer service-oriented and committed professional for a position as a Part-Time Family and Child Specialist in our Independent Living Program in the Birmingham area. Gateway's Independent Living Program is committed to helping teens in foster care launch into adulthood while becoming strong, connected and contributing members of our communities.
The Independent Living Program ensures that Gateway continues to exceed national statistics helping foster youth graduate from high school, get jobs and become strong young adults through teaching and coaching of ILP skills.
This is an hourly paid position for approximately 20 hours per week.
Qualifications
Bachelor's degree in social work, human services or related field. Licensure at highest level preferred. Proficient with Electronic Health Record, email, and Microsoft Office. Ability to work a flexible schedule including evenings and weekends when needed.. Reliable transportation with the ability to work with clients in Birmingham, Tuscaloosa, and periodically in Huntsville as needed. Driving record and insurance as required by Gateway's insurer.
Gateway offers a competitive salary, mileage reimbursement at the maximum Federal rate, 401(k) match, excellent supervision and skills training, and seeks to promote from within. Gateway hires the best people, because the children and families we serve deserve nothing less. Our team is a hardworking, ethical, diverse and courageous workforce of champions. We are game changers, leaders and innovators, dedicated to building strong families and stronger communities. Each team member is an exemplary professional and role model, working at the highest levels of quality, integrity, cultural competence, safety and enthusiasm. Our unique strengths combine in Gateway's collaborative environment to produce world-class outcomes for those we serve.
$35k-42k yearly est. 2d ago
Client Success Renewals Specialist
Norstella
Specialist job in Montgomery, AL
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**The Role:**
The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients.
**Responsibilities:**
Renewals Management
- Manage Digital Segment client contract renewals occurring on a yearly or multi year basis
- Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature
- Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle
- Document and report to leadership renewal progress throughout the renewal cycle
Client Support and Data Management
- Lead Digital Segment clients through onboarding and adoption of licensed solutions
- Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets
- Escalate urgent client issues using MMIT Client Escalation Pathway
- Collaborate with internal partners to address client questions required for completion of requests
- Prepare standard data extracts from MMIT applications as needed
- Collaborate with Sales Operations to maintain CS dashboards and reports
- Effective collaboration with internal and external stakeholders
Account Planning & Strategy Support
- Generate and summarize client data to support internal account health and planning discussions
- Create client facing engagement reports (utilization metrics, engagement summary, etc.)
- Prepare engagement summary metrics for client meeting and Executive Business Reviews
General Client Success Support
- Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.)
- Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.)
- Review client facing deliverables and configuration settings to ensure alignment with client needs
- Regularly review and maintain client user lists and access to MMIT solutions
- Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets)
- Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables
- Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience
**Qualifications:**
- 1-3+ years experience in life sciences
- 2-4 years experience in customer support or client management
- Previous experience reviewing legal documents/contracts
- Ability to work independently and drive projects from start to finish in a fast paced environment
- Highly collaborative, team oriented, and comfortable leading cross-functional projects
- Excellent writing and communication skills for both internal and external audiences
- Passion for continual learning and highly motivated
- Strong empathy for customers AND passion for retention and growth
- Analytical and process-oriented mindset
- Highly detailed oriented
- Demonstrated desire for continuous learning and improvement
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
$26k-45k yearly est. 21d ago
Special Education Program Area Specialist - Elementary - 10 month position (102)
Shelby County Schools 4.6
Specialist job in Pelham, AL
)
QUALIFICATIONS:
1. Valid teachers' certificate in the assigned area.
Master's degree in assigned area.
Five years exemplary experience as a teacher in the assigned curricular area. Experience preferred in the Shelby County School System.
Such alternatives as the Board of Education may find appropriate and acceptable.
REPORTS TO: Coordinator or Supervisor in assigned area
Assistant Superintendent of Instruction
SUPERVISES: All teachers in the designated subject area
JOB GOAL: To help achieve and maintain standards of excellence in the assigned curricular area in order that each student exposed to the specific subject may derive the greatest academic and personal benefit from the learning experience.
$47k-76k yearly est. 31d ago
Client Success Specialist
Prime IV Hydration-Birmingham
Specialist job in Birmingham, AL
Job DescriptionSalary: $15 + Commission
We are seeking a motivated Sales Closer for our Wellness Services and Memberships. This is a base salary and commission-based position with the potential to earn significantly while enjoying a fun and
dynamic work environment.
Responsibilities
Call each client prior to their visit to review their wellness budget, get debrief of their needs,
align solutions and prepare order sheets/notes for the Team (RNs)
Sell products and services to maximize revenue opportunities.
Transform prospective clients into brand loyalists by engaging with a broad range of potential
customers.
Leverage top-notch training resources to master the art of selling and represent Tribes ethos
effectively.
Operate with no cap on commission, providing limitless earning potential.
Utilize systems, including access to a CRM designed for phone sales, to ensure success in
conversions
Requirements
Knowledge, background, or raw passion for health and wellness.
Experience in sales is an advantage, but a willingness to learn is essential.
Self-starter motivated by growth opportunities and the drive to excel in sales.
Excellent command of the English language, both verbal and written, with strong
communication skills.
Willingness to do what it takes to make our goals
Ability to work 40 hours per week, including weekend events
Benefits
Gym membership at Gauntlet Gym with 2 weekly group workouts, ideally with the prime team
Membership sales Commission on the first months revenue
Access to a battle-tested tool kit for sales consultants, including a CRM built for phone sales.
Compensation
6 Paid vacation days (.5 Day accrued monthly)
Starting $15 hr (2 months, then eligible for $4 increase)
Monthly Commission 15% of NEW first month membership sales (Team sales goal for incentive eligibility: 20)
$15 hourly 7d ago
Provider Services Account Specialist- Alabama
Unified Health Services
Specialist job in Birmingham, AL
Full-time Description
Job Grade:
Purpose of Job:
Ensure effective and proactive communication with assigned clients.
Thoroughly and analytically review client reports to improve each client's cash collections while identifying internal process gaps.
Work cooperatively with all other UHS departments to present timely, detailed information to both internal and external customers
Work to make UHS more customer focused and to strengthen client relationships.
To generate and distribute routine and ad hoc reports to internal and external customers.
To gather information from various sources to interpret patterns and identify trends to improve business processes and affect UHS and client business decisions.
To report results and findings to the business, colleagues, and clients.
Main Duties:
Using root cause identification, analyze and prepare client reports for client meetings.
Build sustainable relationships with our client through open and interactive communication while leading client calls, proactively identifying potential issues and spearheading resolutions.
Review, prepare, and send routine and ad hoc reports accordingly and process report requests within deadlines to internal and external clients.
Serve as an analytics specialist focusing on the management of data from various sources and providing data-driven insights.
Provide internal support to departments wanting to increase efficiency, productivity, or profitability through analysis of information and data.
Recommend actions by analyzing and interpreting data and making comparative analyses.
Work cooperatively with all other UHS departments to present timely, detailed information.
Facilitate effective and proactive communication with assigned clients.
Complete special projects as assigned within designated timeframes.
Extract and compile data from a database or other secondary data sources.
Interpret data, analyze results using statistical methods and techniques.
Identify, analyze, and interpret trends or patterns in complex data sets.
Present data and conclusions in a clear and concise manner.
Work with management to prioritize business and information needs.
Performing quality checks on data used in analysis and reports and review all work to ensure accuracy.
Requirements
Qualifications:
High School diploma required, Bachelor's degree preferred.
Proficient with Microsoft Office applications with an emphasis on Excel, specifically VLOOKUP's, Pivot Tables and formulas.
Experience with project management and delegation of responsibilities.
Technical expertise regarding data models and data mining.
Knowledge, Skills and Abilities:
High School diploma required, Bachelor's degree strongly preferred.
Process focused mindset with the ability to breakdown workflows/processes in an effort to improve customer service. Proficient with Microsoft Office applications with an emphasis in Excel, specifically VLOOKUP's, Pivot Tables and formulas. Experience with Project Management and delegation of responsibilities, with a proven track record of success.
Detail oriented, with strong analytical, organizational and problem-solving skills.
Customer focused with experience handling difficult or challenging customer calls in a professional manner.
A strong desire to learn new tasks and take on additional responsibilities, while managing current workload.
Understanding of basic business principles and processes.
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
Technical expertise regarding data models and data mining.
Strong knowledge of and experience with reporting packages and database querying.
Strong verbal and written communication skills.
Demonstrates a strong work ethic by managing time effectively and completing all tasks as assigned.
Maintains a commitment to quality, attention to detail, and follow through in the face of potential time constraints or deadlines.
$24k-35k yearly est. 12d ago
Loan Specialist II - Due Diligence
Servisfirst Bank 4.0
Specialist job in Birmingham, AL
Job Description
At ServisFirst, Our Name is Our Mission.
DUTIES AND RESPONSIBILITIES
The Loan Specialist II - Due Diligence is responsible for assembling loan documentation for commercial and consumer loans in accordance with regulatory requirements and Bank policy. Loan packages must be prepared accurately and forwarded for further processing in a timely manner in order to ensure quality service and minimize inconvenience to the customer. Because of market volatility and spikes in loan volume, the Loan Specialist II must be able to work under deadline pressure while still ensuring accuracy.
The incumbent will:
Review submitted pre-closing nCino Doc Prep Memo or nCino Credit Memo and documentation to ensure all documents necessary to process the loan have been received and address all outstanding exceptions
Review and clear existing collateral exceptions on renewal loans prior to moving to Doc Prep
Ensure all loan requests include proper approval to include aggregate debt, floors and fee waiver approvals
Review in-house loan documentation for commercial, consumer and real estate loans in accordance with Bank policy and regulatory requirements, within 12 hours of receipt of completed supporting documentation package, to include complex loans
Utilize external websites and vendors to acquire information to complete required information for loan packages
Ensure all internal systems (nCino, Footprints, etc.) are updated in a timely manner
Upon satisfactory documentation completion of loan package, submit to Doc Prep for review
Train new hires and cross train all existing employees
Maintain process manual on shared drive and compose procedures for any new processes
Responsible for being familiar with all compliance regulations and policies that are applicable to this position and follow and ensure compliance with these regulations and policies
Note: Reasonable accommodation may be made to enable otherwise qualified associates/applicants with disabilities to perform the essential functions of the job.
Note: Additional duties and responsibilities may be assigned.
MINIMUM QUALIFICATIONS
High school diploma or equivalent
Three (3) or more years of related experience
Extensive commercial and consumer loan documentation experience to include knowledge of collateral perfection and related regulations
Excellent understanding of credit administration procedures as demonstrated in previous position gathering and assembling loan documents
Experience working with no supervision while performing duties
Excellent organizational and time management skills, as demonstrated by experience meeting deadlines
Experience working with Microsoft Word and Excel
PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS
The physical requirements and environmental conditions of this position consist primarily of:
Sitting at a desk or workstation for long periods of time.
Occasionally lifting and/or moving materials that weigh 1 to 25 pounds.
Frequently typing using a keyboard and/or calculator.
Normal office environment with constant comfortable temperatures and exposure to low noise level (e.g., faxes, phones, printers, etc.).
EOE/AA
$27k-63k yearly est. 22d ago
E-Commerce Specialist
4P Consulting
Specialist job in Birmingham, AL
Job Title :: E-Commerce Specialist
Contract :
Skills and Responsibilities
· The desired candidate would have 3+ years of experience with product integrity on a retail ecommerce website , with a specific focus on the Shopify Plus ecommerce platform.
· This individual will be detail-oriented and able to work both independently and in a team environment.
· This individual will assist with the translation of the product strategy into a world-class shopping experience that aligns with Merchandising and Marketing objectives and initiatives.
· We are seeking someone with excellent communication and organizational skills to ensure consistency in messaging while working with cross functional partners including Buyers, Advertising, Customer Service, Vendors and Distributors.
$32k-54k yearly est. 60d+ ago
Loan Closing Specialist
SWBC 3.0
Specialist job in New Site, AL
We are excited to welcome you and your team to SWBC Mortgage! Please complete the following steps to begin the on-boarding process.
Please submit an application by clicking the apply button. You may apply using your LinkedIn profile or submit the information manually.
Once your application is received, your background check and drug screen process will begin. Please look out for a separate email from Career Builder Employment Screening (“CBES”) with this information.
If you have any questions or issues regarding the application or background check process, please contact either of the following:
Steven Strawn, Director Human Resources
****************
Erica Arzu, HR Generalist
**************
ADDITIONAL INFORMATION
SWBC is a Substance-Free Workplace and requires pre-employment drug testing.
Please note, SWBC does not hire tobacco users as allowed by law.
$29k-60k yearly est. Auto-Apply 60d+ ago
Consumer Loan Specialist
Curo 4.7
Specialist job in Auburn, AL
If you're seeking more than just a job, join Heights Finance and kickstart your career!
Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.
Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Heights Finance. Each brand is constantly evolving to better serve our customers.
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!
Stories of Success
"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."
~ Ashley S., District Manager - Alabama
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."
~ Jessica W., Operations Trainer - United States
Responsibilities
As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success.
If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together!
Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.
This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.
Qualifications
We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.
Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
Sales Mindset: Confidence in promoting products and services that meet customer needs.
Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
Adaptability: Willingness to learn new systems and processes in a dynamic environment.
Team Player: A collaborative spirit with a desire to contribute to team success.
Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate!
Work Location: 1550 Opelika Rd, Ste 34, Auburn, AL 36830
Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons
Hourly: $15.25 - $21.75
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month.
Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
This employer participates in E-Verify for US-based hires.
#LI-Onsite
#HeightsFinance
#HFCLP
Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections
EEO Statement
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
$15.3-21.8 hourly Auto-Apply 60d ago
Area Business Specialist, Neurology (Rare Disease) - Gulf Coast
Xeris Pharmaceuticals 4.2
Specialist job in Ray, AL
Achieve territory sales goals by promoting products and services to physicians and other medical personnel within assigned geography. Educate customers on the appropriate use, characteristics and approved indications of products. Professionally represent the company and ensure high levels of visibility and customer service in territory. Maintain effective communication and relationships with key external and internal customers.
Ideal candidate will reside in: Huntsville, AL; Birmingham, AL.
Responsibilities
* Effectively promote and educate Specialty physicians on the appropriate use of rare disease products through one-on-one meetings and group presentations, company-approved promotional speaker programs and other company-approved means.
* Ensure high performance levels of call and field productivity. Meet territory product sales goals while adhering to all defined ethical sales practices, compliance guidelines and required promotional regulations
* Execute company-approved Product Marketing plans and territory/regional business plan activities
* Support targeted customers and accounts using company-approved resources, sales materials and promotional activities/programs/initiatives as identified by Sales Leadership
* Appropriately managing/maintaining all company equipment and company-approved promotional materials (e.g., sales materials, company literature, product samples, etc.) according to defined company compliance guidelines
* Ensure optimum territory sales strategy execution using territory business plans, regional business plans and all appropriate sales reports
* Attend all company-sponsored sales and medical related meetings as directed by company management.
* Responsible for achieving both territory product sales goals and territory sales activity goals through company defined metrics
* Actively pursue continuous learning and professional sales development on effective sales/communication techniques and product/therapeutic area knowledge.
Qualifications
* BA/BS required - 2+ years of experience promoting rare disease products
* 5-7+ years of successful pharmaceutical sales experience
* A valid, US State-issued driver's license is required
* Strong knowledge of sales processes and rare disease products
* Proven record of sustained high sales performance and achievement
* Competencies: Leadership skills, Teamwork & Collaboration, Attention to Detail, Self-Starter, Problem Solving, Organizational skills, Adaptability, Professionalism, Written and Verbal Communications, Analytical skills, Multi-Tasking skills, Decision-making skills, Accountability
* Internal candidates who have been promoted from a retail Inside Sales Representative position to a Rare Inside Sales Representative position may be eligible to apply for this role, as are current Territory Business Managers. Internal applicants may qualify based on demonstrated performance, product expertise, and readiness for field responsibilities, even if the requirements posted in the for external candidates are not met.
* Working Conditions
* Position may require periodic evening and weekend work, as necessary to fulfill obligations. Periodic overnight travel.
* Travel up to 70%
The level of the position will be determined based on the selected candidate's qualifications and experience.
#LI-REMOTE
As an equal employment opportunity and affirmative action employer, Xeris Pharmaceuticals, Inc. does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors.
The anticipated base salary range for this position is $110,000 to $190,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for commission and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Direct Employers Posting: Huntsville, AL.
$37k-66k yearly est. Auto-Apply 5d ago
Consumer Loan Specialist
Attain Finance
Specialist job in Auburn, AL
If you're seeking more than just a job, join Heights Finance and kickstart your career!
Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.
Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Heights Finance. Each brand is constantly evolving to better serve our customers.
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!
Stories of Success
"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."
~ Ashley S., District Manager - Alabama
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."
~ Jessica W., Operations Trainer - United States
Responsibilities
As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success.
If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together!
Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.
This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.
Qualifications
We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.
Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
Sales Mindset: Confidence in promoting products and services that meet customer needs.
Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
Adaptability: Willingness to learn new systems and processes in a dynamic environment.
Team Player: A collaborative spirit with a desire to contribute to team success.
Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate!
Work Location: 1550 Opelika Rd, Ste 34, Auburn, AL 36830
Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons
Hourly: $15.25 - $21.75
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month.
Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
This employer participates in E-Verify for US-based hires.
#LI-Onsite
#HeightsFinance
#HFCLP
Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections
EEO Statement
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
$15.3-21.8 hourly Auto-Apply 60d ago
Scholarship Processing Specialist/NCAA Compliance
University of North Alabama 4.2
Specialist job in Florence, AL
This position is responsible for ensuring the timely awarding, posting, disbursement, and recording of all scholarships made to students. * Coordinate and award university and endowed scholarships to students, under the direction of the scholarship manager;
* Assist in the preparation of agreements, posting, disbursement of monies, and preparation of periodic reports of awards made;
* Record all external scholarship awards/payments received and maintain files for all student recipients;
* Review and post all athletic scholarship awards made and adjust financial aid awards as necessary to ensure compliance with ASUN/United Athletic Conferences and NCAA regulations;
* Maintain communication with admissions office and other university departments as needed;
* Coordinate the awarding of financial aid made by the state of Alabama through the Alabama Commission on Higher Education (ACHE), including, but not limited to, ASAP and ANGEAP;
* Counsel and assist students on scholarship and federal aid matters;
* Assist in representing the office at recruiting functions and making presentations to students and parents;
* Perform all other duties as assigned.
ADDITIONAL DUTIES:
To be determined.
* Completion of a bachelor's degree is required;
* Two years of full-time related experience is preferred;
* Prior financial aid related experience is preferred.
LICENSES, CERTIFICATIONS, OR REGISTRATIONS:
NoneApplicants must upload a cover letter and resume at the time of application, as well as provide contact information for at least three professional references. For questions, please email ****************** or call ************, option #2. Selecting an option other than #2 will result in a delayed response.
The University of North Alabama will be closed for the Christmas holidays beginning at 4:30 PM on Friday, December 19, 2025 and will reopen at 8:00 AM on Monday, January 5, 2026. Responses to emails will be delayed during this time and all emails will be answered upon our return.
$27k-35k yearly est. Easy Apply 40d ago
CLN Collections Specialist, Part Time, Days
HH Health System 4.4
Specialist job in Decatur, AL
Responsible for the collection of patient account balances. TYPICAL PHYSICAL DEMANDS: Requires sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 50 pounds. Requires manual dexterity sufficient to operate a
keyboard, operate a calculator, telephone, copier and such other office equipment as necessary. Vision
must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is
necessary to view and type on computer screens for long periods and to work in an environment which
can be very stressful. TYPICAL WORKING CONDITIONS: Work is performed in an office environment.
Involves frequent contact with patients, physicians and staff. Contact may involve dealing with angry or
upset people. Work may be stressful at times. Evening and Weekend work may be required.
Responsibilities
• Identifies delinquent accounts, aging period and payment sources.
• Reviews each account by computer, reports and other information sources.
• Performs collection actions including contacting patients by statement, telephone and letter for all
current accounts as well as old company accounts.
• Evaluates patient financial status and establishes budget payment plans.
• Reviews accounts for possible assignment to collection agency, makes recommendations to
Controller and prepares information for collection agency.
• Identifies and resolves patient billing complaints.
• Researches guarantor credit balances.
• Assists in answering telephone, routing calls and providing requested information as needed.
• Regularly reviews and acts on deceased and no statement accounts per office policy.
• Assists in care and maintenance of department equipment.
• Participates in educational activities and attends required meetings.
• Maintains strictest confidentiality.
• Performs related work as required.
Qualifications
Education Required
• High School Diploma or GED required.
Education Preferred
License, Certification and/or Registration
Experience
• One year of collection experience.
Additional Skills/Abilities
• Requires knowledge of medical billing/collection practices.
• Knowledge of basic medical coding.
• Knowledge of insurance agency operating procedures and practices.
• Knowledge of governmental legal and regulatory provisions related to collection activities.
• Skill with computer applications and use of calculator.
• Ability in establishing and maintaining effective working relationships with co-workers,
supervisors, and the public.
• Ability to communicate clearly.
• Ability to work independently.
• Knowledge of the organizations policies and procedures.
• Ability to maintain confidentiality of sensitive information.
• Upholds effective work habits including, but not limited to, regular attendance, teamwork, initiative,
dependability, and promptness.
• Some medical insurance background preferred.