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  • Stakeholder Engagement Specialist

    Guidehouse 3.7company rating

    Specialist job in McLean, VA

    Job Family: Technology Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Public Trust We are seeking a dynamic Stakeholder Engagement Specialist to join a major government IT modernization initiative. In this role, you will serve as the primary liaison between stakeholders and the program team, ensuring seamless communication and alignment of objectives. You will leverage your expertise to foster strong relationships, provide in-depth product knowledge, and translate complex business requirements into actionable insights for the team. As part of a high-performing, agile, and collaborative team, you will play a key role in delivering innovative technology solutions that address critical business challenges for our clients. This is a high-visibility, fast-paced project that offers the opportunity to make a significant impact in a transformative environment. What You Will Do: Support DHS internal and external stakeholders in utilizing product features and tools for mission-critical homeland security information sharing through guidance, training, teaching, site development and maintenance, governance facilitation, and program updates. Understand all product capabilities to provide tailored recommendations and solutions to Federal, State, Local, Territorial, Tribal, Industry, and Private Sector (FSLTTIP) stakeholders across all mission areas. Develop and maintain relationships with stakeholders with the support of program leadership. Deliver presentations, briefings, and just-in-time trainings to internal and external stakeholders, including identifying, traveling to, and providing onsite support for mission-critical engagements. Capture stakeholder requirements, pain points, challenges, and best practices; make recommendations to adopt or reject projects; and identify opportunities to improve user experiences. Facilitate stakeholder projects from intake, governance, project scoping and requirements, user acceptance, training, launch, and ongoing maintenance. Update and maintain information on sites, contacts, and stakeholder interactions. Conduct mission outreach within assigned areas to identify use cases and promote adoption of product tools. Work to expand the frequency of use and number of users on the platform. Provide consultation on information sharing, safeguarding, best practices, lessons learned, and related processes. Contribute to internal communications, including data calls for leadership briefings and reports. Complete questionnaires, after-action reports, and success story templates to document mission successes for internal and external communications. What You Will Need: Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred. Bachelor's degree Knowledge and experience with Microsoft Professional Suite (Word, Excel & PowerPoint) Strong interpersonal and communication skills What Would Be Nice To Have: Experience with JIRA and Confluence for work coordination Experience working on, coordinating, and communicating on cross-functional teams Ability to communicate complex technical problems to a non-technical audience What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at ************** or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or ************************. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact *************************. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
    $64k-101k yearly est. Auto-Apply 1d ago
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  • Client Onboarding Specialist

    Talent Harbor

    Specialist job in Fairfax, VA

    🚀 We're Hiring! Client Onboarding Specialist (Onsite - Fairfax, VA) 🕘 Schedule: Monday-Friday, 9:00 AM - 5:00 PM 💰 Pay: $18-$20/hour 🌱 Level: Entry-level / early career Looking to start or grow your career in a hands-on, people-focused role? This might be for you 👀 We're looking for a Client Onboarding Specialist to join a growing, well-established company in Fairfax, VA. You'll play a key role in making sure every new customer project gets off to a smooth start - working closely with Sales, Operations, and customers every day. This is a great opportunity if you're organized, reliable, enjoy helping people, and want to learn how a business runs from start to finish. ✨ What you'll be doing Coordinate new projects from contract to kickoff Communicate with customers during the onboarding process Support the Sales team with paperwork and follow-ups Keep CRM and internal systems accurate and up to date Partner with internal teams to keep everything moving smoothly Help ensure a great customer experience from day one 🎯 What we're looking for 1+ year of customer service, admin, or coordination experience Strong communication and organization skills Detail-oriented and dependable Comfortable using multiple systems and learning new tools Open to feedback and eager to grow 🌱 Able to work onsite in Fairfax, VA 👉 Important: This role is fully onsite. We're looking for candidates who live within ~30 minutes of Fairfax to ensure a comfortable daily commute. 💙 Why join? Stable, long-standing company Paid training and support from day one Growth opportunities Friendly, team-oriented environment A role where your work truly matters
    $18-20 hourly 1d ago
  • Howard Hub Specialist

    Howard Community College 4.1company rating

    Specialist job in Columbia, MD

    Bookmark this Posting Print Preview | Apply for this Job Details Information About Us Howard Community College (HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020. Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here! Position Title Howard Hub Specialist FLSA Non-Exempt FT/PT Part Time Hours Per Week 25 Work Schedule M-F Position Salary Range Key Responsibilities The Howard Hub Specialist is an energetic, first-level customer service position within the Howard Hub focusing on the resolution of student needs. The Howard Hub provides centralized support services for all Howard Community College students and families in the departments of admissions, financial aid, testing, registration, payments, and student billing. This position is part of a team that works collaboratively with partner offices to resolve student issues in an efficient and effective manner. To not impact our current Create a warm and welcoming environment for students. Clearly communicates information and action items to the student to help resolve the student's requests. Subject matter expert in the level 1 service areas of admissions, financial aid, registration and records, testing, veterans' affairs, and student financial services. Executes calling campaigns to support enrollment services. Assist students with payment processes. Assist continuing education students with registration. Identify trends and bring ideas to improve student service. Provide excellent customer service. Communicate with faculty and staff across the institution as necessary to resolve conflicting information. Provides guidance and support through the admissions process assisting students, as needed, with the submission of required documentation and ensuring application completion. Employs technology to assist students with navigating various institutional processes. Minimum Education Required High School or equivalent Experience Required 1 Preferred Experience Excellent interpersonal, written, and oral communication skills; confidence speaking with people from diverse backgrounds; ability to quickly establish rapport, engage with students and families, and provide follow-through. Analytical skills with an in-depth knowledge of information systems and technical expertise with Microsoft Proficiency with Microsoft Office applications (Outlook, Teams, Word and Excel, PowerPoint). Demonstrated ability to foster a cooperative team-focused work environment. Physical Demand Summary Division xxxxx_Enrollment Services - NEW Department xxxxx_Enrollment Services DEPT - NEW Posting Detail Information Posting Number NB185P Number of Vacancies 1 Best Consideration Date 12/30/2025 Job Open Date 10/30/2024 Job Close Date Open Until Filled Yes Applicant Instructions * Pre-employment criminal background investigation is a condition of employment. HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits. Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full). Quick Link for Internal Postings ********************************************** EEO Statement Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status. HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at ************. Supplemental Questions Required fields are indicated with an asterisk (*). * How many years of Administrative support experience do you have? 0-2 3-5 6-9 10 or more * What is the highest level of education attained? GED High School Diploma Associates Degree Bachelors Degree Masters Degree PHD Documents Needed to Apply Required Documents * Resume * Cover Letter Optional Documents
    $34k-48k yearly est. 4d ago
  • Entry-Level Brand Technical Specialist

    IBM Computing 4.7company rating

    Specialist job in Washington, DC

    A leading tech company is seeking a Brand Technical Specialist to develop client relationships, involve in sales prospecting, and deliver innovative solutions that address complex business challenges. The role requires a blend of technical education and strong people skills to navigate customer needs and achieve sales objectives. Ideal candidates will have a degree in a relevant field, confidence in client engagement, and a collaborative mindset. Opportunities to work in various locations, including Washington, DC, with approximately 25% travel required. #J-18808-Ljbffr
    $86k-105k yearly est. 4d ago
  • Customs Specialist (Entry Writer)

    DSV A/S 4.5company rating

    Specialist job in Herndon, VA

    FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************. DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Herndon, Woodland Park Rd Division: Air & Sea Job Posting Title: Customs Specialist (Entry Writer) - 98906 Time Type: Full Time Customs Specialist (Entry Writer) The Customs Specialist is responsible for managing customs-related processes and ensuring compliance with customs regulations within the transportation and logistics industry. They facilitate the smooth flow of goods across borders by handling customs documentation, resolving issues, and maintaining up-to-date knowledge of customs requirements. The Customs Specialist plays a critical role in minimizing delays and maximizing efficiency in customs clearance. Duties and Responsibilities Prepare and review customs documentation, including import and export declarations. Ensure compliance with customs regulations, including tariff classification, valuation, and country of origin requirements. Coordinate with internal teams, clients, customs brokers, and government agencies to resolve customs-related issues. Maintain accurate and up-to-date knowledge of customs regulations and procedures. Stay informed about changes in customs regulations, trade agreements, and industry practices. Perform audits and reviews to assess compliance with customs requirements. Provide guidance and support to colleagues on customs-related matters. Handle customs inquiries, investigations, and disputes. Monitor and track customs clearances and resolve any delays or issues. Collaborate with customs authorities and participate in customs-related programs, such as C-TPAT or AEO. Support the development and implementation of customs compliance procedures and policies. Educational background / Work experience Minimum of 2-3 years of experience in customs operations or customs brokerage. Strong knowledge of customs regulations, processes, and documentation. Familiarity with import and export operations and customs clearance procedures. Skills & Competencies In-depth understanding of customs regulations and requirements. Proficiency in preparing and reviewing customs documentation. Attention to detail and accuracy in customs declarations and record-keeping. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work well under pressure and meet deadlines. Familiarity with customs valuation and classification methodologies. Knowledge of international trade agreements and requirements. Proficiency in using customs management software and systems. Proficient in Microsoft Office suite. Preferred Qualifications Bachelor's degree in international trade, supply chain management, or a related field preferred Certification in customs compliance or a related area. Experience working with a variety of industries and commodities. Familiarity with customs automation systems and software. Experience in customs audits and compliance assessments. Language skills Fluent in English (oral and written) Computer Literacy Proficient in using customs management software and systems. Familiarity with Microsoft Office suite (Word, Excel, Outlook). Ability to quickly learn and adapt to new software and technology platforms used in the transportation and logistics industry. At Will Employment DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause. For this position, the expected base pay is: $22.50 - $30.50 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations. DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers paid time off, paid holidays, and additional floating holidays. DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email Customs Specialist (Entry Writer) Herndon
    $22.5-30.5 hourly 1d ago
  • Learning Management System Specialist

    Hmshost 4.5company rating

    Specialist job in Bethesda, MD

    With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) *401(k) retirement plan with company match *Company paid life insurance *Tuition reimbursement Employee assistance program Training and exciting career growth opportunities Referral program - refer a friend and earn a bonus *Benefits may vary by position so ask your recruiter for details. Purpose: The Learning Management System (LMS) Specialist provides operational support technical expertise for the organization's Learning Management Systems, ensuring reliable training delivery, accurate reporting, and a positive learner experience. This role identifies and resolves system issues, maintains data integrity, and drives continuous improvement of learning operations to support business priorities. Essential Functions: Owns the end-to-end LMS content lifecycle, including uploading, testing, publishing, and maintaining eLearning modules, videos, job aids, and instructor-led training materials, ensuring content is functional, accessible, and optimized across user types and devices Organizes, structures, and maintains learning paths, curricula, and course structures, balancing accuracy, usability, and evolving training requirements; proactively identifies outdated, duplicated, or misaligned content and recommends improvements Maintains accurate user data (new hires, transfers, terminations, role changes, organizational updates) by partnering with HRIS and People & Culture teams to investigate discrepancies, determine root causes, and resolve data issues related to job codes, locations, reporting structures, and employment status Evaluates and maintains data integrity standards through consistent naming conventions, tagging, and data hygiene practices, improving searchability, reporting accuracy, and long-term system reliability Serves as a trusted first point of contact for LMS-related inquiries, independently assessing issues, determining appropriate solutions, and delivering clear, user-friendly support to field managers and People & Culture partners Troubleshoots complex LMS issues including login challenges, course accessibility, browser/device compatibility, and completion errors; resolves issues independently or escalate appropriately to the LMS vendor, IT, or HRIS Generates, analyzes, and distributes training reports related to completions, overdue training, compliance requirements, and operational needs; identifies risks, gaps, or inconsistencies and supports leaders with actionable insights Partners cross-functionally with global Learning and HRIS teams, as well as IT, Instructional Designers, and Field Learning leadership to ensure learning assignments, publishing standards, and system configurations align with LMS standards and real-world operational workflows Supports system updates, enhancements, and testing by identifying potential impacts, validating functionality, and ensuring continuity of training delivery; exercises sound judgment during audits and training validations to ensure records are accurate, complete, and defensible Reporting Relationship: The LMS Specialist reports to the Senior Manager of Learning Development & Optimization Minimum Qualifications, Knowledge, Skills, and Work Environment: Education and Experience: The combination of education and professional experience must exceed 5 years: In a technical role: Requires 5 years of experience engaged in delivering LMS programs A bachelor's degree in a program related to the functional area can count for 3 of the 5-year requirement In the industry: 3-5 years of Hospitality, F&B and/or Retail experience Specialized Training: Training that leads to knowledge of eLearning formats such as SCORM, MP4, and HTML5 Specialized Skillset/Competencies/Traits: Demonstrated experience working with an LMS (e.g., Axonify, Workday Learning, Cornerstone, Docebo, SuccessFactors, or similar) Familiarity with HRIS data fields and how HR system information flows into an LMS Strong independent judgment, problem-solving, and critical thinking to identify issues, resolve data and system challenges, and continuously improve learning operations in support of business priorities Experience supporting data integrity, system testing, quality control, or process improvement initiatives preferred Exceptional customer service and communication skills Strong attention to detail; familiar working with digital systems and data entry Ability to follow structured processes, maintain consistency, and meet deadlines Proficient in Microsoft Office; tech-savvy with the ability to learn new systems quickly and teach others Business acumen with the ability to understand the long-term implications of Learning & Development planning and to advance the organization's goals Demonstrated ability to understand the needs of the business, stakeholders, the employee population and individual circumstances Demonstrated history of creating and maintaining positive work environments Location: This role is based at the North America Support Center in Bethesda, MD Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).
    $84k-114k yearly est. 1d ago
  • Business Operations Specialist

    Torchlight 3.3company rating

    Specialist job in Tysons Corner, VA

    We are seeking a highly motivated, detail-oriented Operations Specialist to join our dynamic team. This role is essential in providing comprehensive operational, project management, and HR support to the organization. You will partner closely with senior leadership, acting as the liaison that brings together people, processes, and platforms. The ideal candidate is a proactive self-starter who thrives in a fast-paced environment and brings both strategic insight and tactical execution to the table. Responsibilities: Operations Coordinate internal and external events (SOF Week, Board of Directors meetings, etc.) Provide logistical support for TIAB and "Lighting the Torch" meetings Oversee office operations, including mail, supplies, calendar, and company inbox management Support catering and meeting logistics Manage DocuSign workflows Maintain CRM data integrity Provide executive assistance, including composing communications and overseeing the calendar Act as liaison between the executive team, Board of Directors, and Advisory Board Manage internal and external document workflows (contracts, NDAs, etc.) Provide business support, including research, data collection, and presentation development Maintain and enhance internal systems, including digital records and knowledge management tools Manage travel budgets Manage Branding guidelines and updates to Google Slides templates, Google Docs (letterhead), etc. Marketing & Communications Collaborate with external marketing teams to manage the website Draft and schedule LinkedIn posts and other social media content Update branded materials: letterhead, presentations, templates, and DocuSign signatures IT Coordination Works closely with internal and external IT requests ensuring a positive employee experience in addition to onboarding and offboarding processes Travel & Administration Book and manage travel for the CEO and employees Liaise with vendors and coordinate executive-level travel, accommodations, and ground transport Organize and support client, board, and leadership meetings and events Qualifications Required Bachelor's degree or equivalent work experience in Human Resources, Business Administration, or related field 5+ years of HR or operations experience, preferably in a high-growth or entrepreneurial setting Exceptional written and verbal communication skills High level of discretion, professionalism, and emotional intelligence Self-motivated with a solution-oriented mindset and strong attention to detail Flexible and adaptable in a fast-paced, evolving work environment Human Resources Assists with organizational changes, including project planning, legal coordination, and team communication Acts as an HR internal resource for employees answering day to day inquiries Oversee employee lifecycle processes, including: Onboarding: New hire setup, orientation, background checking and portal training Offboarding: Coordination with managers and IT to ensure smooth transitions Employee Separations: Handles coordination with Finance team and Insperity PEO Administer and track performance reviews and follow-ups Administer and track individual goals and follow-ups Maintains an updated job description library and updates org charts routinely Manage and maintain JazzHR (ATS): system setup, training, and troubleshooting Lead HR special projects and initiatives Coordinate employee engagement programs (training, achievement awards, etc.) Assist in HR role's in annual audits Pulls together yearly pay dates and Holidays for the US and UK Manages annual updates to the employee handbook Qualifications Desired Proficient in Google Workspace; strong PowerPoint and document design abilities Experience with JazzHR or an ATS, Notion, DocuSign, and CRM tools like Pipedrive is highly preferred Proven experience in project management and ability to juggle multiple priorities Torchlight Torchlight Analytics LLC provides Behavior Based Insights™ to decision-makers in government and corporate organizations to uncover emerging threats and new opportunities. Torchlight is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other protected class. U.S. Citizenship is required for positions requiring government security clearance and for certain other restricted positions.
    $60k-95k yearly est. 19h ago
  • Member Retention Specialist

    The Ford Agency

    Specialist job in Washington, DC

    The Ford Agency is currently seeking a Member Retention Specialist to join the team-oriented membership department of a higher education association. The successful candidate will build relationships with members, and analyze data to develop member retention and engagement strategies for the short and long term. This is a great opportunity for someone who has solid experience in membership engagement in the higher education space and is looking to take on a strategic role. Responsibilities Include: Build strong relationships with members both individual and institutional Communicate regularly with members; informing them of benefits, daily activities, and answer their inquiries Implement strategic retention and outreach Develop and distribute member newsletter alongside leadership and communications teams Create member recognition programs and other initiatives for member engagement Analyze data and other metrics to improve member retention Collaborate with leadership on annual reports, and board materials related to membership trends Qualifications Include: Bachelor's Degree 3+ years professional experience in membership engagement, customer relations, or similar field Experience in higher education and associations required Experience with Salesforce or other CRM required Superb written and verbal communication skills Excellent time-management Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation. The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients. To see more positions available through The Ford Agency, please check out our website at ********************
    $34k-48k yearly est. 3d ago
  • Express Services Specialist

    Aptask 4.4company rating

    Specialist job in Washington, DC

    About Client: Company is a worldwide provider of legal services, serving law firms, corporations, financial institutions and government agencies helping them streamline the administration of business operations. Its scalable, flexible technology is designed to help you quickly and efficiently turn huge amounts of data into manageable, actionable tools you can use to meet a variety of objectives. Rate Range: $20-$23/Hr Job Description: Provide mail, distribution, copy, printing, hospitality, reception, file, or other services defined or outlined in EPIQ's service agreement with client "Provide support for miscellaneous requests and flex services with a "can do" attitude and philosophy Maintain a positive team-player mentality Accurately communicate with client staff and EPIQ team members regarding commitments, deadlines, challenges, requests, etc Deliver on service commitments in a timely and accurate manner Invest proper effort and QC approach to deliver highest quality work and service Comply with EPIQ's standards of operations as set forth in the contract agreement, the site operations manual, and the employee handbook Expected to uphold the Standards of Service and best practices developed by EPIQ Top Required Skills: Mailroom & Printing-copy experience Back up hospitality Responsibilities: Provide comprehensive administrative support to the Office Administrator. Collaborate closely with the office administrative team, including HR, Recruiting, Operations & Management. Event planning. Prepare expense reports and process invoices. Provide administrative support to ensure efficient office operations: ordering business cards, updating maps, intranet pages, and tracking expenses. Provide support in managing visiting attorney offices and shared office spaces. Skilled in MS Office; Word, Outlook, Excel and Adobe. Create, revise, and format documents as per requirements. Maintain both physical and digital filing system, including data entry and electronic file organization. Assist with coordinating meeting logistics, including room setup and catering. Provide Receptionist Service. Maintain flexibility to meet deadlines and adapt to changing priorities. Contribute to special projects as needed. Qualifications High school diploma required; some college preferred. Demonstrated initiative, highly organized and detail oriented. Possess strong interpersonal and time-management skills. Excellent written and verbal communication skills Strong technical skills: Microsoft Office Suite, Proficient with Excel, Chrome River a plus Comfortable with calendar management and scheduling. Exemplary customer service and collaborations skills, with the ability to work well within a team. Demonstrate initiative, independent thinking and creative problem solving. Proven ability to work independently while maintaining a high level of efficiency. Capability to handle multiple tasks simultaneously and see projects through to completion. Ability to work after hours when needed for events. Ability to walk, bend, kneel, stand, and/or sit for an extended period. Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees. About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply. About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at . Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.
    $20-23 hourly 4d ago
  • Airside Experience Specialist - IAD - (Part Time)

    Landmark Aviation

    Specialist job in Dulles Town Center, VA

    As an Airside Experience Specialist, you are the face of our private aviation terminal, delivering a seamless, personalized, and welcoming experience for every guest, crew member, and aircraft in our care. In this dynamic role, you'll combine exceptional hospitality with hands-on operational support to ensure our guests feel cared for, from wheels down to wheels up. You'll operate ground service equipment and perform aircraft ground services while engaging guests with professionalism and a service-first mindset. This role requires schedule flexibility, including nights, weekends and holidays, and the ability to thrive in outdoor environments around active aircraft and in varying weather conditions. If you enjoy creating memorable guest experiences in a fast-paced, luxury-driven environment - and you're excited by the energy of the runway - this is the role for you.
    $45k-88k yearly est. 4d ago
  • Customer Service Specialist

    AJ Madision

    Specialist job in Tysons Corner, VA

    AJ Madison, a leading Appliance retailer is looking for a seasoned Customer Advocate to support our existing and growing clientele. The Customer Advocate will liaise cross-departmentally to provide critical, strategic support services to our sales staff throughout the lifecycle of our customer's appliance purchasing experience. Responsibilities include, and are not limited to: Support and provide immaculate service to customers in person Provide timely and accurate information to customer inquiries in a fast-paced environment Build rapport with customers and engage with them in an inviting, friendly, and professional manner Process customer orders and changes, according to corresponding policies and procedures Complete precise data entry Escalate unresolved issues in a timely manner, following policies and procedures Research required information using all available resources to satisfy customer inquiries Maintain a dynamic knowledge of all company procedures and policies Qualifications: A minimum of 4 years' experience working in a customer service role Superb communication skills, written and verbal Must have excellent email demeanor, exuding confidence with a clear, inviting, and professional tone Excellent computer skills and comfort in navigating multiple systems, proficiency in Microsoft Office Excellent time management skills Must be able to prioritize tasks efficiently with minimum direction Detail and customer service centric
    $25k-33k yearly est. 3d ago
  • Workday LMS Specialist

    Hale International 3.4company rating

    Specialist job in Columbia, MD

    Workday Learning Management System Specialist - Up to $115,000 plus bonus - Hybrid in Columbia, MD We are partnered with a national non-profit organization based in the U.S. that is seeking a Senior Program Manager of their Learning Management System to support the rollout and ongoing administration of Workday Learning. This role will help ensure that learning is accessible, easy to use, and well-supported across the organization. Key Responsibilities: Support the Workday Learning implementation through discovery and assessment of the current learning environment. Partner with key stakeholders to define LMS goals and requirements within Workday. Act as a liaison between Talent Management and IT during system development and implementation. Provide post go-live administrative support for Workday Learning by managing the upload of learning content, documentation, and courses into the Workday Learning platform. Role Requirements: 3 or more years of LMS experience in an analyst, administrator, or similar role. Prior Workday experience is strongly preferred (Workday Learning experience is a major plus). Strong stakeholder engagement skills, with the ability to translate business needs into system requirements. No system configuration experience required. This is the perfect opportunity to join a dynamic, collaborative, and supportive team in a fast-paced environment, where you'll have the opportunity to take the next step in your career. This role is perfect for motivated individuals who are passionate about developing their skills and driving growth within the organization. If you're interested in learning more about this opportunity, please get in touch today!
    $28k-43k yearly est. 4d ago
  • Facilities Management Specialist

    Steerbridge

    Specialist job in Arlington, VA

    We are seeking a Facilities Management Specialist to provide comprehensive facilities and infrastructure management support to the F-35 Lightning II Joint Program Office (JPO). This role supports a complex, fast-paced environment and plays a key part in ensuring facilities, infrastructure, and space planning effectively support the lifecycle needs of the F-35 program. The ideal candidate brings experience in facilities operations, space management, infrastructure planning, and project coordination within government or large enterprise environments. (This role is a part of a proposal support.) Key Responsibilities Provide comprehensive facilities and infrastructure management support, including feasibility analysis, logistics planning, cost considerations, and asset management Analyze current facility status and develop facility acquisition and space utilization plans to support F-35 JPO growth and reductions Draft facilities-related policies and procedures for Government review and approval Maintain facilities documentation, including responsibilities, major projects, policies, procedures, and deliverables Submit and track building maintenance work requests and interface with building management on special projects and unresolved issues Plan, develop, and oversee annual facilities maintenance requirements Track cost, schedule, and performance for space acquisition and facility modification projects from inception through completion Maintain and update seating charts, personnel locations, and coordinate internal personnel moves Assist with drafting, submitting, and tracking funding documents and expenditures related to construction, utilities, services, and maintenance Coordinate with Corporate Operations staff, Senior Leadership Team (SLT) organizations, vendors, contractors, and building technicians Support reconfiguration of existing spaces and moves to new locations, including research of alternative solutions Prepare integrated master schedules, briefings, funding documents, and other required deliverables Support coordination of F-35 off-site meetings, conferences, and special events Required Qualifications Education: Bachelor's degree (BA/BS) in Facilities Management, Engineering, Business Administration, or a related discipline Experience: Minimum of 5 years performing facilities and infrastructure management duties Security Clearance: Active Secret clearance Desired Qualifications Facilities and infrastructure management experience in government or private sector organizations Experience supporting large, multi-stakeholder or DoD programs Strong background in space planning, budgeting, and project coordination Why Join Us Support one of the DoD's most advanced aviation programs Work in a highly visible, mission-critical environment Apply your facilities expertise to complex, enterprise-level operations 📩 Apply today and help support the infrastructure behind the F-35 mission.
    $37k-61k yearly est. 1d ago
  • Client Success Specialist

    Summit Group 4.4company rating

    Specialist job in Silver Spring, MD

    The Client Success Specialist is responsible for supporting the Client Success team activities, specifically generating ideas for revenue growth, creating presentations, sourcing and merchandising products. Ideally, the CSS helps the Client Success team grow their business and provide a top-notch client experience. Collaborate with the Client Success Executive on ways to increase revenue. Create solutions based on client needs, to include researching product and service information from suppliers, including costs, availability, and delivery schedule for designated accounts. Follow trends in the marketplace to best develop creative merchandise solutions. Manage projects within the Client Success team, coordinating multiple stakeholder groups to develop and execute deliverables. Participate in sales/supplier/client meetings to increase product and solutions knowledge. Create and design artwork for client orders and develop client proposals and presentations on an as needed basis in Adobe Illustrator and PowerPoint. Be people-oriented, client-focused, and assertive in developing client and supplier relationships. Qualifications • 2-3 years of B2B sales, inside sales or sales support experience. • Experience in promotional products, PR, marketing services a plus. • Familiarity with CRM systems such as NetSuite, Salesforce, Zoho etc. • Microsoft Office proficiency required. • Bachelor's degree preferred but applicable experience will be considered.
    $59k-98k yearly est. 7d ago
  • Associate | Climate Strategy & Mitigation Specialist

    Burohappold Engineering

    Specialist job in Washington, DC

    Associate | Climate Strategy & Mitigation Specialist Buro Happold is focused on shaping the cities and built environment of the future. From visioning to implementation, we work alongside our clients to develop tailor-made and highly effective solutions, providing expertise in policy design, sustainability and resilience, infrastructure, land use, governance, and operations. We take an interdisciplinary approach to each project, using data analytics, evidence-based planning, and stakeholder engagement to bring new ideas, critical thinking, leadership, facilitation skills and an understanding of what it takes for cities today to meet the challenges of tomorrow. Here at Buro Happold, expect the exceptional. From the projects you will work on to the clients we work with. From career-defining opportunities to an inclusive and diverse practice where we all contribute to a more equitable world. From our reputation to our relationships. Wherever your Buro Happold career takes you, it'll be anything but ordinary. Your next role We are looking for a full-time candidate to join our Advisory team, with a preference for location in Los Angeles. Projects are anticipated to be a mix of strategic planning and technical analysis, ranging across different scales and sectors l . This role is to provide project leadership, technical guidance and support for climate action planning and GHG emission reduction modelling and contribute to the delivery of high-quality materials to our clients. Your key duties This role's responsibilities include helping to lead complex projects, conducting quantitative and qualitative research, data analysis and modelling, producing data visualization and graphics, and contributing to the delivery of high-quality materials to our clients. Projects span the public sector, higher education, and corporate environment. During your time in this role, you can expect to work on some of the following: Lead complex climate-related projects for external clients, such as climate action plans, GHG inventories, sustainability plans, and other projects focused on mitigation and/or resiliency Manage climate-related projects, including developing project work plans, scopes, timelines, costing, and specific analyses to be completed Manage internal teams and external sub consultants, providing clear direction, feedback, and structure to engagements Support business development, by authoring proposals, joining client pitches, and writing scopes of work in collaboration with Buro Happold leadership Research and provide direction in development of recommendations Oversee creation of, or personally create and deliver reports, presentations, models, and other deliverable for key stakeholders Build and maintain relationships with governmental and quasi-governmental entities, private sector clients, civic and community organizations, cultural and professional organizations, and advocacy groups Facilitate workshops clients around sustainability, resilience, and climate mitigation Provide overall guidance and management of junior staff Participate in local Professional AssociationsYour skills and experience The successful applicant will have a degree in urban planning, urban policy, economics, real estate, sustainability management, engineering, or similar. The following experience and skills are expected:7-10 years of consulting experience in a climate-, resilience- or sustainability-related field. Strong analytical and strategic thinking skills Well-versed in GHG Protocol and carbon accounting approach & frameworks Well-versed in GHG mitigation strategies and pathway options for achieving Net Zero emissions Strong quantitative analysis skills and experience delivering projects which include complex data analysis, energy assessments, GHG accounting and forecasting Ability to manage projects against tight timelines, manage the contributions of internal and external collaborators, and have a proactive and collaborative style Ability to effectively communicate complex climate mitigation and GHG emissions concepts, in written and oral form, to a diverse range of professionals Extensive experience with Microsoft Excel and PowerPoint Experience with Adobe Creative Suite products (InDesign, Illustrator, Photoshop) is preferred Knowledge of and/or interest in economic development, environmental justice, and urban revitalization PMP certification or experience with Power BI or Tableau is a plus What we offer As a vital member of our team, and in return for your expertise, inclusive approach and commitment, we will provide a competitive salary and the chance to join a passionate and welcoming team. What we offer:Salary range of $110,000 to $145,000. This will be determined based on factors such as geographic location, skills, education, and/or experience Competitive salary & benefits Annual discretionary bonus Generous PTO (4 weeks) in addition to 10 paid holidays 401k with company match Hybrid working option & summer hours Reimbursement for certain professional licenses and associated renewals and exam fees Global network of experts Learning and development opportunitiesA place for everyone Buro Happold values an individual's flexible approaches to working patterns as an important part of how you work and achieve balance. We welcome applications from those who are seeking flexibility in their careers. Our exceptional portfolio of projects is the result of the diversity of thought, identities, backgrounds, and experiences that shape us. Appreciating each other's differences is key, we want employees to feel they don't have to mask elements of their identity to thrive. We are working to change the lack of representation of marginalised groups in the built environment. We are particularly keen to hear from anyone who feels they are underrepresented in the industry. We have much to learn from one another. Embracing differences allows us to develop the most innovative and elegant solutions. Please let us know if there are any adjustments we could make to the application process to make it easier and more comfortable for you. Contact recruitment@burohappold. com so we can work with you to support you throughout your application. #LI-BT1#LI-Hybrid
    $110k-145k yearly 5d ago
  • Client Relationship Specialist - Bi-Lingual Spanish/English

    Homecentris Healthcare

    Specialist job in Gaithersburg, MD

    About Us: HomeCentris is a leading provider of home health care services dedicated to improving the quality of life for our clients. We offer compassionate and professional care tailored to meet the unique needs of everyone. Our team is committed to delivering exceptional service and building strong relationships with our clients and their families. Benefits: Competitive salary Health insurance benefits Paid time off Retirement savings plan Professional development opportunities Position Overview: We are seeking a dedicated and experienced Client Relationship Specialist who is bi-lingual in Spanish/English to join our team. The Client Relationship Specialist will play a key role in building and maintaining positive relationships with our clients and their families. The ideal candidate will have a passion for providing excellent customer service, strong communication skills, and the ability to collaborate effectively with internal teams. The CRM also acts as the client's primary point of contact at the agency and understands how to navigate the agency's resources to meet the client's needs. This position is also responsible for performing caregiver-facing activities including interviewing and scheduling caregivers for agency clients. Responsibilities: Client Intake and Assessment: Conduct initial assessments with clients and their families to determine their needs, preferences, and goals for home health care services. Client Onboarding: Coordinate the onboarding process for new clients, including completing necessary paperwork, explaining service offerings, and addressing any questions or concerns. Client Communication: Serve as the primary point of contact for clients and their families, providing regular updates on care plans, scheduling, and any changes to services. Relationship Building: Develop and nurture strong relationships with clients and their families to ensure satisfaction with services and address any issues or concerns promptly. Care Coordination: Collaborate with internal teams, including caregivers, nurses, and administrative staff, to ensure seamless coordination of care and timely resolution of client-related issues. Quality Assurance: Monitor the quality of care provided to clients, conduct satisfaction surveys, and gather feedback to identify areas for improvement and implement corrective actions as needed. Community Outreach: Represent the agency at community events, networking functions, and industry conferences to promote services and generate referrals. Documentation: Maintain accurate and up-to-date records of client interactions, care plans, and service agreements in compliance with regulatory requirements. Qualifications: Two years of scheduling experience Previous experience in client relations, customer service, or healthcare administration (Preferred). Knowledge of home health care services and industry regulations preferred. Excellent communication and interpersonal skills. Strong organizational and problem-solving abilities. Ability to work independently and collaboratively in a fast-paced environment. Proficiency in Microsoft Office Suite and electronic health record (EHR) systems. Bi-lingual (SPANISH AND ENGLISH) - REQUIRED Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Shift: Day shift Ability to Commute: Gaithersburg MD (Required) Ability to Relocate: Gaithersburg, MD: Relocate before starting work (Required)
    $42k-75k yearly est. 22d ago
  • Client Experience Specialist

    Casaplex, LLC

    Specialist job in Kensington, MD

    Job DescriptionWhy Casaplex INNOVATIVE We believe that technology exists to improve the way we live, work, and play. We build and evolve integrated building technology solutions of the future and challenge the norm when it comes to technology. PROFESSIONAL DEVELOPMENT We believe in helping our employees grow professionally. Take your career to the next level by working with passionate tech-savvy intrapreneurs. WE CARE FOR OUR PEOPLE We offer all the standard benefits, including health and dental, paid time off, 401k with company match and a great working environment filled with energetic, team-oriented people. What We Are Looking For Brilliant people! To realize our dreams, we focus on finding and developing incredibly passionate people who are interested in transforming the world we live in through the innovative use of technology. What You Are Looking For A position where you can grow professionally and where the company will invest in your career interests. A job where you will be pushed and challenged. Collaborative team. What You Will Be Doing Act as a critical liaison, providing our clients with product/services information and resolving any emerging problems they may have with accuracy and efficiency. Build and maintain relationships with customers. Promote upsell and renewal of service agreements. What You Have 3+ years of solid experience in client/customer service, preferably in the Audio/Video industry. Passion in providing first class service that is evident in your prompt response and approach in dealing with client issues. You can put yourself in our client's shoes and advocate for them when necessary. Patience, empathy, understanding the value of strong communication and excellent service standards. Strong technical prowess and problem-solving comes naturally. Desire to turn our customers into lifelong raving fans. If the above resonates with you, we'd love to hear from you!
    $42k-75k yearly est. 6d ago
  • Business Liaison/ Business Engagement Specialist (SSA Ticket to Work Program)

    Cybermedia Technologies

    Specialist job in McLean, VA

    Job Description CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers' bespoke mission requirements, are enabling this future every day. The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE: MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community. We are seeking to hire a Business Liaison/ Business Engagement Specialist (SSA Ticket to Work Program) to our team! Join Us in Empowering Lives Through SSA's Employment Support Initiatives Are you passionate about making a meaningful difference in people's lives? The Social Security Administration (SSA) is committed to helping individuals with disabilities achieve greater independence through employment. By joining our team, you'll play a vital role in supporting this impactful mission-helping people unlock their potential, build confidence, and create brighter futures. If you're driven by purpose and inspired by the chance to make a lasting impact, we invite you to be part of a program that changes lives every day. The Business Liaison will play a key role in supporting the EN Service Manager in all aspects of recruiting for the EN program, including the planning and execution of recruiting efforts, events, and initiatives. This position requires a skilled recruiting professional with a strong background in workforce acquisition, event coordination, and candidate management. The EN Recruiter will serve as a critical interface between candidates, hiring managers, and the EN Service Manager, ensuring that recruiting activities are executed efficiently and align with organizational goals and compliance requirements. Position Summary The Business Liaison is a key member of the Employer Network (EN) team supporting the Social Security Administration (SSA) Ticket to Work (TTW) Program. This pivotal role serves as the bridge between employers and qualified job seekers with disabilities (Ticket Holders), driving the recruitment, engagement, and stewardship of private and public sector employers. The Business Liaison champions inclusive hiring, provides technical support on program benefits and compliance, and oversees a full lifecycle of employer relationship management to advance competitive, integrated employment for SSA beneficiaries. Key Responsibilities • Employer Recruitment & Onboarding • Proactively identify and recruit employers for the EN, onboarding them to the SSA TTW program and supporting initial implementation. • Introduce new partners to EN policies, onboarding documentation, and ongoing support provisions. • Outreach & Relationship Development • Lead outreach campaigns and conduct high-level relationship building with businesses, HR leaders, diversity officers, workforce organizations, and industry groups. • Represent the EN and SSA TTW at professional events, job fairs, industry forums, and community workforce initiatives. Employer Education & Training • Provide tailored education on the business case for hiring individuals with disabilities, clarify Ticket to Work program incentives, and instruct on available state/federal supports (e.g., WOTC, OJT). • Train employer contacts on compliance requirements, EN documentation, and data privacy standards. • Collaboration & Job Matching • Work collaboratively with EN internal staff, vocational rehabilitation agencies, and referral sources to facilitate candidate referrals, interviews, and job offers. • Leverage CRM and case management tools to streamline and document job matching procedures. • Ongoing Employer Support & Account Management • Serve as principal advisor and trusted point of contact for all EN employer partners-resolving inquiries, escalating complex concerns, and upholding SSA/EN compliance. • Facilitate employer retention initiatives through continuous engagement, satisfaction surveys, and periodic check-ins. • Data Management & Compliance • Maintain a secure, up-to-date employer database; log all engagement actions and ensure records support programmatic audits and outcome analysis. • Comply with all EN and SSA policies for data security, privacy (including PII/PHI considerations), and reporting. • Resource Development & Event Planning • Develop, customize, and present outreach materials, digital toolkits, webinars/training modules, and status reports that highlight engagement impact and share program knowledge. • Organize employer roundtables, workshops, and panel discussions-facilitating best practice sharing across sectors. • Continuous Quality Assurance & Program Improvement • Regularly review national and state disability employment trends, federal guidance (e.g., ADA, WIOA), and employer feedback to refine strategies. • Recommend enhancements to business engagement approaches, leveraging performance data to inform decisions. Required Qualifications • Bachelor's degree in Business, Human Resources, Vocational Rehabilitation, Workforce Development, or a related field (or an equivalent combination of education and work experience). • At least two (2) years' direct experience in employer engagement, business development, workforce development, human resources, disability employment, or related field. • Demonstrated knowledge of the SSA Ticket to Work program, Employer Networks (ENs), or state/federal vocational rehabilitation programs is highly preferred. • Strong public speaking, presentation, communication, and documentation skills. • Proven ability to network, influence, and build lasting partnerships with diverse business leaders and employer groups. • Proficiency in CRM, case management, and/or outreach tracking software; experience with virtual platforms (e.g., Teams, Zoom) for remote engagement. • Experience working independently and within cross-functional teams to achieve business outcomes and goals. • Commitment to confidentiality, data security, and ethical practice. Preferred Skills & Competencies • Knowledge of federal and state disability hiring incentives (WOTC, OJT, etc.), and experience in counseling employers on financial advantages and legal compliance. • Solid understanding of the Americans with Disabilities Act (ADA), reasonable accommodation processes, and workplace accessibility best practices. • Experience collaborating with American Job Centers, Workforce Development Boards, and/or state vocational rehabilitation agencies. • Familiarity with employment metrics-analyzing business engagement and placement data to identify trends and improvement opportunities. • Multicultural awareness and the ability to build inclusive engagement strategies for employers of varying size, industry, and geographic reach. • Experience in developing partnerships with federal contractors and aligning recruitment with Office of Federal Contract Compliance Programs (OFCCP) requirements. Clearance requirements: Must be a US Citizen and able to obtain and maintain a SSA Public Trust clearance If you are looking for a fun and challenging environment with talented, motivated people to work with, CTEC is the right place for you. In addition to employee salary, we offer an array of employee benefits including: Paid vacation & Sick leave Health insurance coverage Career training Performance bonus programs 401K contribution & Employer Match 11 Federal Holidays
    $59k-101k yearly est. 14d ago
  • Money Service Business (MSB) Specialist

    Mainstreet Bank 3.8company rating

    Specialist job in Sterling, VA

    Performs a variety of duties to assist the BSA Officer with compliance to the Bank Secrecy Act, Office of Foreign Assets Control, USA PATRIOT Act and other Anti-Money Laundering regulations. Monitors transaction activity on daily basis. Assists the BSA Officer in monitoring activity within the Bank, implementing policies and procedures, and ensuring compliance with all BSA related regulations and enhanced due diligence programs. Assists in the investigation of fraudulent, illegal, or suspicious activities that could cause losses to or claims against the Bank. Essential Job Functions: ? Performs onboarding review of all new Money Service Business prospects to ensure the Money Service business does not pose undue risk to the bank. ? Conducts ongoing quarterly and annual reviews of MSB customers ? Detects and addresses concerns within the MSB client base. ? Meets with MSB compliance departments to remediate concerns or non compliance in a professional manner ? Assists in identifying suspicious activity within MSB reviews and helps the BSA Department in the completion of Suspicious Activity Reports. ? Assists in identifying suspicious activity within MSB reviews and helps the BSA Department in the completion of Suspicious Activity Reports. ? Reviews and analyzes MSB-specific transaction data through system alerts for unusual activity; investigates and researches as necessary. ? Make recommendations to the BSA Officer and senior management when and where appropriate. ? Analyzes The Bank's MSB portfolio holistically and reports on risk associated with certain sectors of the client base, based on geography, business model, etc. Requirements Job Requirements ? Bachelor's degree or minimum three years equivalent experience. ? Experience as BSA investigator or previous banking experience to include knowledge of and work with BSA requirements; at least 3 years preferred. ? Familiarity with the MSB/Banking remittance account operating model. ? Ability to learn and attain proficiency with the Bank's core system of products. ? Detail oriented and accurate ? Excellent analytical, judgment, and research skills ? Must be a self-starter and have the ability to multi-task ? Excellent verbal communication skills. 1+ year experience working at or closely with Money transmitters/Fintech Familiarity with BSA standards and typologies associated with MSBs Familiarity with state licensing, BSA programs, and operations associated with MSBs Strong familiarity with spreadsheets/excel Ability to interpret data and draw accurate conclusions based on evidence Physical Demands/Requirements: The physical demands described below are representative of those that must be met to successfully perform the essential functions of this job. They are subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ? Sitting for extended periods of time. ? Walking; bending at the waist; dexterity of hands and fingers to operate a computer. ? Hearing and speaking to exchange information in person or by phone. ? Seeing to read and analyze complex data. Working Conditions: ? Work is performed in a normal office environment or remotely. At MainStreet Bank we strive to bring talented, team-oriented individuals on staff to meet and exceed our customers' needs. MainStreet team members enjoy a friendly working environment, opportunity for personal and professional growth, generous benefits and access to resources for improving their well-being. For more information visit our website at ******************** MainStreet Bank is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class.
    $57k-80k yearly est. 5d ago
  • Collections Specialist

    Creative Financial Staffing 4.6company rating

    Specialist job in Landover, MD

    About the Organization & Opportunity: Our client is well-known within the food & beverage industry Highly established organization that was founded in the 1990's Current employees praise the work-life balance and opportunities for professional development and advancement Collections Specialist Responsibilities: Collections Specialist will be responsible for Business-to-Business Collections Collections Specialist will make outbound collections calls Collections Specialist also will receive incoming calls as customers respond to collections voicemails. Will also field incoming calls. Collections Specialist will utilize phone and email for collections, will use accounting system. Collections Specialist will be trained on how to take a credit card payment. Collections Specialist will utilize SX system. (Training will be provided.) Collections Specialist will complete ad hoc task and projects, as requested. Requirements: 1 - 2+ years of business-to-business (B2B) collections experience required. Prior experience collection on some type of distribution is a plus. Customer facing experience is a must Working knowledge of Outlook - understanding how to accept a meeting, create an email, respond to an email Basic Excel - someone who knows how to navigate a spreadsheet, able to sum and sort and filter; won't need this person to do formulas or anything more advanced than that (aging reports are in an Excel spreadsheet) Degree is a plus but NOT required. Previous MS Teams experience is a plus. Company use this a lot internally. If someone doesn't have prior Teams experience - training will be provided. Personality Fit: Bubbly and customer service oriented Diligent Stays on task Kind Outgoing Positive Confidence to approach a manager or sales rep to get something resolved related to AR/Collections Resilient (Comfortable speaking with customers over the phone who are experiencing an issue and work with them to resolve it) Thrives in a fast paced/high volume environment Qualified candidates please submit your resume for immediate consideration for this exciting job opportunity. Thanks! #INJAN2026
    $31k-39k yearly est. 11h ago

Learn more about specialist jobs

How much does a specialist earn in Alexandria, VA?

The average specialist in Alexandria, VA earns between $33,000 and $120,000 annually. This compares to the national average specialist range of $32,000 to $104,000.

Average specialist salary in Alexandria, VA

$63,000

What are the biggest employers of Specialists in Alexandria, VA?

The biggest employers of Specialists in Alexandria, VA are:
  1. Deloitte
  2. U.s.government
  3. M.C. Dean
  4. Orange Coast Title
  5. AHU Technologies
  6. Beyond SOF
  7. Republican National Committee
  8. FGS
  9. Catholic Charities Of The Archdiocese Of Washington
  10. QBE
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