Information Technology Assurance Specialist
Specialist job in Los Angeles, CA
MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA.
The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide โday-to-dayโ support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Establish complex operational software configuration controls and system interfaces for computer system(s) assigned.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Analyze and troubleshoot system anomalies to ensure optimum equipment performance.
Prepare system for operational use and support operational tests.
Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices.
Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support.
Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management.
Minimum Qualifications:
Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree.
8+ years total related experience
6+ years of relevant SCI experience.
Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire.
Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages).
Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation).
Preferred Qualifications:
3+ years of SAP related experience highly desired.
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration.
Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems.
Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired.
Clearance Requirements:
Current Top- Secret Clearance with SCI Eligibility
Eligibility for access to Special Access Program Information
Willingness to submit to a Counterintelligence polygraph
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Biomedical Specialist - Applied Genomics, Computation & Translational Core
Specialist job in Beverly Hills, CA
The Applied Genomics, Computation & Translational Core is looking for a Biomedical Specialist to join the team!
The Cedars-Sinai Applied Genomics, Computation, and Translational Core (AGCT Core) is a fully equipped, state-of-the-art genomics facility offering data generation and interpretation for basic science and translational research in next-generation sequencing technologies, including single cell omics, spatial transcriptomics, and bulk cell omics. We specialize in single cell omics and spatial transcriptomics via the 10x Genomics, Parse Biosciences, Mission Bio, and NanoString platforms. Our R&D team offers sample preparation for single cell assays, such as nuclei isolation from frozen tissue or single cell isolation from fresh tissue dissociation. The AGCT Core also offers comprehensive services for standard bulk cell sequencing in genomics, transcriptomics, epigenomics, and metagenomics. To learn more please visit Applied Genomics, Computation & Translational Core | Cedars-Sinai.
Are you ready to be a part of breakthrough research?
The Genomics Core Biomedical Specialist is responsible for carrying out wet lab procedures involving DNA/RNA isolation from various sources such as cells, tissue, FFPE curls and scrapes, and blood. In addition, they possess expertise in the complete Next-Generation Sequencing (NGS) workflow, which includes DNA/RNA quantification and quality control (QC) analysis, manual library preparation, library quantification and QC analysis, sequencing on the Illumina platform, and analysis of sequencing metrics.
As part of their duties, the Biomedical Specialist will ensure accurate and up-to-date electronic documentation using an electronic lab notebook, project management software, and laboratory information management system. They will also manually prepare libraries for bulk cell, single cell, and spatial omics, covering transcriptomics (RNA-Seq), genomics (WGS/WES), epigenomics (WGBS, ATAC-Seq), and metagenomics (16S/ITS amplicon sequencing, shotgun).
Overall, this position involves hands-on work in a wet lab environment, focusing on DNA/RNA isolation and various aspects of the NGS workflow, as well as documentation and library preparation for different omics applications.
Primary Duties and Responsibilities:
Train, guide, and supervise a team of junior associates.
Train and supervise junior associates on Next-Generation Sequencing experiments, procedures, and day-to-day service request fulfillment and lab operations.
Effectively communicate needs and requirements to junior associates as required for the management of service requests and day-to-day lab operations.
Manage junior associate performance, mentor and coach, and seek opportunities to help them grow and become their best.
Assign service requests to junior associates and ensure their proper execution and successful completion.
Ensure the availability of all required resources for the execution of service requests.
Liaise with investigators regarding service requests.
Participate in the planning, execution, and troubleshooting of service requests.
Provide research and input on new technologies and assays for testing to possibly develop and implement new service offerings.
Execute or manage the execution of projects testing new technologies, assays, or kits.
Analyze, summarize, and present findings at monthly R&D meetings.
Assist with the implementation of new technologies, assays, or kits into new service offerings by writing and reviewing standard operating procedures, service guidelines, and staff training guides, and training junior associates.
Receive, store, and document samples.
Attend meetings and seminars/webinars as assigned.
Qualifications
Education:
Bachelor of Sciences in Genetics, Genomics, Molecular Biology, or Biological Sciences is required. Master's degree is preferred.
Experience & Skills:
Two (2) years of laboratory experience are required. Five (5) years is preferred.
Minimum 3 years of experience performing NGS library preparation in bulk cell genomics, transcriptomics, and metagenomics.
Minimum 2 years of experience in the operation of Illumina sequencers and Agilent Technologies fragment analyzers.
Minimum 1 year of supervisory and training experience.
Experience in single cell NGS assays and cell biology is preferred.
Critical analysis, problem-solving, troubleshooting, multitasking, time management, following through tasks with details, working independently with minimal supervision.
Interact with professionalism with teammates, peers, researchers, investigators, and support staff of diverse backgrounds and educational levels.
Respond to rapidly changing priorities and exceptionally diverse demands through constant interruptions in a fast-paced laboratory environment.
Must be self-motivated, take initiative, enjoy learning, and willing to take on new challenges while independently executing new or unusual and complex technical procedures and protocols.
Work cooperatively with other personnel as part of a team to accomplish daily and weekly goals.
Proficient in PC (or Mac) skills as well as demonstrated proficiency in Microsoft Word, Excel, and PowerPoint.
About UsCedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
About the TeamCedars-Sinai is one of the largest nonprofit academic medical centers in the U.S., with 886 licensed beds, 2,100 physicians, 2,800 nurses and thousands of other healthcare professionals and staff. Choose this if you want to work in a fast-paced environment that offers the highest level of care to people in the Los Angeles that need our care the most.
Req ID : 10395
Working Title : Biomedical Specialist - Applied Genomics, Computation & Translational Core
Department : Research - BMS - Bioinfo and Func Genomics
Business Entity : Cedars-Sinai Medical Center
Job Category : Academic / Research
Job Specialty : Biomanufacturing
Overtime Status : EXEMPT
Primary Shift : Day
Shift Duration : 8 hour
Base Pay : $75,524.80 - $117,062.40
SAP Specialist
Specialist job in Buena Park, CA
Junior Program Manager (SAP)
Since its establishment, TAWA Services, Inc. has been committed to providing exceptional service and support to the diverse Asian American communities. Leveraging our extensive network and global resources, we ensure timely and efficient delivery of quality goods across the United States. Our dedication to excellence and community underscores the vital role of service in enhancing everyday life. TAWA Services, Inc. invites you to be a part of our mission and team!
Summary:
As a Junior Program Manager (SAP), you will assist in the planning, coordination, and execution of SAP projects under the direction of the SAP Program Manager. You will work closely with cross-functional teams, stakeholders, and vendors to ensure projects are delivered on time, within scope, and within budget. This role requires a strong foundation in project management methodologies, excellent organizational skills, and an eagerness to grow within the SAP ecosystem.
Responsibilities:
Support the SAP Program Manager in coordinating and monitoring the execution of SAP implementation, upgrades, and enhancement projects.
Assist in project planning activities including defining project scope, goals, timelines, and deliverables.
Track project milestones and deliverables, prepare status reports, and help manage project documentation.
Facilitate communication between project stakeholders, including business units, technical teams, and external vendors.
Organize and schedule project meetings, document meeting minutes, and follow up on action items.
Help identify project risks, issues, and dependencies, and support mitigation planning.
Monitor and support change management activities related to SAP projects.
Ensure compliance with internal standards, governance frameworks, and best practices in project execution.
Maintain and update project tracking tools, including timelines, risk logs, and issue trackers.
Participate in testing and training coordination for SAP modules, as needed.
Perform other duties as assigned by management.
Qualification:
A Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.
1-3 years of experience in project coordination or junior project management, ideally in an IT or ERP environment.
Bilingual proficiency in English/Mandarin is strongly preferred.
Familiarity with SAP systems and modules (such as SAP S/4HANA, FICO, MM, SD).
Understanding of project management methodologies (Waterfall, Agile, etc.).
Proficiency in Microsoft Office tools, especially Excel, PowerPoint, and Project.
Strong organizational, multitasking, and time management skills.
Effective verbal and written communication skills.
Detail-oriented with a proactive, solution-focused mindset.
PMP, CAPM, or SAP-related certifications are a plus.
Authorized to work in the United States without sponsorship.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
This job may require standing or walking for extended periods of time, lifting up to 25 pounds, and performing repetitive motions.
Position Details:
Employment Type: Full Time
Location: 6338 Regio Ave, Buena Park, CA 90620
Benefits:
Medical, Dental, Vision, and Life Insurance.
401 (k) Retirement Saving Plan with 4% Company Match.
Long-Term Services Award.
Employee Discount.
Paid Time Off.
Compensation:
The pay range for this job starts at $70,000 per year. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location.
Beware of Job Scams:
We prioritize applicant safety at TAWA Services, Inc. Please exercise caution during your job search. Be wary of unsolicited offers, requests for personal information or upfront payments, poorly written s, unrealistic promises, and unprofessional communication. Research employers, verify job postings, and trust your instincts. Report any suspicious activity. For helpful guidance on identifying job scams, visit this link provided by the Indeed website: ************************************************************
Disclaimer:
Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the position. They do not cover all the details of skills, duties, or responsibilities required for the positions. Thus, they are not to be construed as an exhaustive list of all skills, duties, and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.
Help Desk Technician
Specialist job in Irvine, CA
Job Title:
Bilingual (Spanish/English) IT Help Desk Technician - Retail Stores
Hybrid - Corporate office + field travel to retail stores from Fullerton to Dana Point (Orange County) and occasional Riverside/LA County
Employment Type: Full-time
Seniority Level: Junior to Mid-Level
Industry: Retail | Information Technology
Posted by: HireDirectNow.com - Premier IT Talent Partner in Southern California
URGENT NEED - Interviews start after the holidays!
Are you (or someone you know) a hands-on, bilingual IT rockstar who loves solving real-world tech problems in a fast-paced retail environment?
Our client - a rapidly expanding retail chain - needs a Bilingual Spanish/English IT Help Desk Technician to keep their corporate office and 20+ stores running flawlessly. You'll be the hero who fixes POS systems, printers, cash registers, networking issues, and everything in between - both remotely and on-site during new store openings and installs.
What You'll Do Every Day
Provide Level 1 & 2 support for POS systems, Windows/OS, Microsoft 365, printers, hardware, and peripherals across multiple stores
Jump in the car and travel to stores for new openings, rollouts, and urgent fixes (mostly Orange County)
Troubleshoot networking (routers, switches, VPNs, firewalls), Active Directory, and ticketing systems
Work alongside 5 IT Support Techs & a Brilliant Manager who doubles down as Head IT Coach
Keep everything secure, fast, and frustration-free for store teams
Must-Have
3+ years of IT help desk / technical support experience
Real retail IT experience supporting multiple stores and POS systems
Fluent in Spanish AND English (you'll be speaking with store managers and staff daily)
Solid knowledge of networking, Active Directory, Microsoft 365, and ticketing systems
Clean driving record + reliable car (mileage reimbursed)
Live in or near Orange County (this is NOT fully remote)
Big Pluses
Love working weekend & nights as needed
Certifications (CompTIA A+, Network+, ITIL, Microsoft 365)
Experience with any major POS (Toast, Square, NCR/Aloha, Revel, etc.)
This is the kind of role where people stay for years and get promoted. Great pay, benefits, and real impact.
Know someone perfect? Please share this with someone you truly deserves to land an awesome opportunity.
Apply: Send resume + quick note about your retail IT experience to ************************* or DM me directly.
HireDirectNow.com - Connecting Southern California's best IT talent with careers that matter.
#ITJobs #HelpDesk #BilingualJobs #RetailIT #OrangeCountyJobs #HiringNow
Information Technology Support Specialist
Specialist job in Burbank, CA
The IT Support Specialist II provides advanced technical support for end-users, systems, hardware, and applications. This role serves as an escalation point for Tier I support, performs more complex troubleshooting, and assists with maintaining the organization's IT infrastructure. The Specialist II works both independently and collaboratively to ensure high system availability and deliver an excellent support experience.
Key Responsibilities
Provide Tier II technical support for desktops, laptops, mobile devices, printers, and other peripherals.
Troubleshoot and resolve intermediate to advanced issues related to operating systems (Windows/mac OS), software, and networking.
Respond to service tickets in a timely manner and document troubleshooting steps and resolutions.
Serve as an escalation point for Tier I technicians and mentor junior support staff.
Qualifications
2-4 years of IT support experience (helpdesk, desktop support, or related roles).
Strong knowledge of Windows/mac OS operating systems and common business applications.
Experience with Active Directory, Microsoft 365, and basic networking concepts.
Troubleshooting skills for hardware, software, and connectivity issues.
Excellent communication, problem-solving, and time-management abilities.
Desktop Support Specialist
Specialist job in Los Angeles, CA
JD:
-Strong background in Helpdesk Support Engineering with proven System Administration skills in Microsoft environments
- Expert level understanding of the difference between User Principal Name (UPN), PrimarySMTP, Email, Proxy Address, and Alias attributes in a M365 Hybrid Exchange environment using Azure AD as the IdP
- Ability to identify Enterprise Application UniqueProxyAddress in a mixed environment for the purposes of troubleshooting Single Sign On anomalies
- Handsโon experience with Microsoft Authenticator setup and troubleshooting
- Knowledge of WiFi 802.1x authentication and related configuration support
- Expertise in Outlook profile creation and repair
- Proficiency in login troubleshooting across desktop and enterprise systems
- Familiarity with User Principal Name (UPN) changes and understanding of desktop impact during migrations
- Ability to communicate clearly and manage endโusers in a professional manner during support interactions
- Excellent communication skills for endโuser support and crossโteam collaboration
- Demonstrated sense of urgency and ability to prioritize tasks in highโvolume migration phases
- Customerโfocused mindset with strong problemโsolving abilities under tight deadlines
- Experience with ticket logging, collaboration, and escalation to project managers, team leads, and senior engineers
- Working knowledge of Microsoft Entra ID (Azure Active Directory) for identity troubleshooting and support
- Familiarity with Active Directory concepts to assist with user access issues and permissions troubleshooting
- Ability to support user account management tasks such as password resets, group membership checks, and access validation
- Familiarity with Microsoft 365 (M365) applications and administration, including Exchange Online, Teams, and OneDrive
- Ability to resync OneDrive and resolve synchronization issues during migrations
- Handsโon support experience with Windows 11, Apple/Mac systems, and iPhone devices
- Ability to configure and troubleshoot the Outlook mobile app across iOS and Android platforms
Desktop Support Specialist
Specialist job in Beverly Hills, CA
AVID Technical Resources is seeking a Desktop Support Specialist for our client in the entertainment industry in Los Angeles. This is a contract to perm role at up to $75,000 DOE and pays hourly on contract.
Required Skills
Excellent written and oral communication skills
Ability to troubleshoot and support user issues
At least 3 years of Tier II support experience
Strong knowledge of Win and MacOS environment
A+, MSDT, or Help Desk certification preferred.
L2 Desktop Support Engineer
Specialist job in Ontario, CA
Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. The Tier 2 (L2) support team handles the tickets routed by L1 support or can themselves produce tickets for any issue they observe
Level 2 generally handles break/fix, configuration issues, troubleshooting, software installations, hardware repair (including in-house repair or coordinating depot services). Tier 2 (L2) will sometimes escalate to Level 3, depending on the issue and the way the Help Desk operates
Tier 2 (L2) Field Support plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements.
Roles & Responsibilities
Ability to work within multiple sites. This includes the ability to travel to different sites as necessary or required by the customer.
Physically fit to walk through large areas
Ability to work after hours and weekends if necessary or required by the customer.
Knowledge of using ServiceNow as the ticketing tool.
Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users.
Analyze, resolve, respond to, and document end user inquiries.
Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools.
Troubleshoot Operating System issue. Connection issues with LAN/WAN.
Update tickets with accurate and timely records of work performed, and resolution details
Maintain and contribute to a knowledge base.
Coordinate hardware warranty repair.
Perform inventory management activities as required in coordination with asset management and other corporate groups.
Escalate to 3rd party vendors when necessary
Responsible for raising and coordinating problem management issues
Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management.
Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer/server rooms which need physical handling.
In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology.
Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories.
Receives instructions from certified technicians and project managers to troubleshoot advanced issues.
Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment.
Primary responsibility to manage End User related incidents and requests.
Go to person for all plant IT related requests (Password resets, access etc. specific to plants).
Base Salary Range: $63,400 - $65,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
IT Support Specialist
Specialist job in Los Angeles, CA
Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact-on our industry, our community, and our customers.
Role Overview:
As the IT Support Specialist, you'll be the go-to person for all things tech. From setting up devices and managing permissions to standardizing processes and maintaining cybersecurity, your work will support the infrastructure that keeps our team connected and productive. You will also support the administration and optimization of NetSuite and assist in coordinating integrations and user access across key systems.
Location: Los Angeles (Hybrid)
Reports To: COO (in partnership with VP of People)
Key Responsibilities
Monitor and manage GSuite / Google Workspace (users, permissions, groups, security settings)
Maintain and organize permissions across Google Drive, Dropbox, and 1Password as well as SaaS tools and accounts (IE: Uber, Mural, Creative Cloud, ChatGPT Enterprise)
Set up, configure, and maintain company devices (laptops, software, user accounts)
Support onboarding/offboarding processes for all IT-related needs
Monitor and maintain SpamTitan for secure and effective email filtering
Create and implement IT standards of procedure across systems and office locations
Ensure consistency of IT systems, configurations, and tools across all locations
Troubleshoot and resolve IT-related issues in a timely and effective manner
Track, report, and maintain documentation related to system changes, incidents, hardware inventory, and security audits
Support SSO implementation and management across business systems
Own internal communication regarding system updates and IT policy changes
Complete the configuration and rollout of firewalls, NAS, VPN and network security across offices and during travel / hotspots.
Maintain and implement cybersecurity protocols, including updates and compliance measures
Support NetSuite administration and maintenance (user setup, permissions, basic configuration, troubleshooting, and coordination with external developers/consultants)
Assist in maintaining ERP integrations (e.g., Celigo, Shopify, POS systems) alongside cross-functional teams
Provide day to day technical support while maintaining incident logs and documentation
Qualifications
3+ years of experience in IT support or systems administration
Strong working knowledge of Google Workspace, Dropbox, and 1Password
Experience with SpamTitan or similar email security tools
Familiarity with device management (MacOS and Windows)
Experience configuring and maintaining firewalls and managing IT across multiple locations
Strong documentation skills and experience building scalable processes
Highly organized, able to work independently, manage multiple priorities, and communicate clearly with non-technical users
Knowledge of cybersecurity frameworks or compliance standards (SOC 2, ISO 27001, etc.)
Experience with NetSuite administration
Experience supporting integrations (e.g., Celigo, middleware, or API-connected tools) a plus
Compensation: $80,000 - $85,000
Benefits:
Paid Company Holidays
PTO
Health & Dental Benefits
401(k) + matching
Profit sharing + Annual Bonus
Jewelry Allowance
How To Apply:
Send your resume and a cover letter to *****************************. Please include three cultural figures who inspire you in any creative field and why. Impeccable references are required.
Applicants must submit the materials above directly to ***************************** for consideration.
We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!
Help Desk Technician II
Specialist job in Irvine, CA
Level 2 Helpdesk Technician
Contract to Hire, location- Irvine.
We are seeking a professional and customer-focused Level 2 Helpdesk Technician to provide advanced technical support for end users. This role involves troubleshooting software, hardware, and network issues, ensuring timely resolution through excellent communication and technical expertise.
Key Responsibilities:
Respond to user requests and incidents via ticketing system, phone, and email.
Provide in-depth technical support for Microsoft Windows 10/11, Microsoft Office, and various business applications.
Troubleshoot issues related to network connectivity, including printing, device configuration, and basic network communication (e.g., pinging servers or devices).
Support and troubleshoot Microsoft Teams and Office 365 applications.
Utilize Active Directory for password resets, account management, and user permissions.
Maintain a professional, courteous, and solution-oriented attitude while supporting end users.
Accurately document issues, actions, and resolutions within the ticketing system.
Qualifications & Experience:
Previous Helpdesk or Technical Support experience required.
Strong troubleshooting skills across hardware, software, and application environments.
Working knowledge of Windows 10/11, Office 365, Active Directory, and Microsoft Teams.
Understanding of basic networking concepts, including connectivity troubleshooting and print configuration.
Excellent customer service, written, and verbal communication skills.
Professional demeanor - friendly, reliable, and adaptable, with a positive "can-doโ attitude.
Preferred Attributes:
Outgoing and approachable personality.
Ability to multitask and prioritize effectively in a fast-paced environment.
Commitment to providing an exceptional end-user experience.
Facilities and Operations Specialist
Specialist job in Los Angeles, CA
About the Foundation:
The mission of The Ralph M. Parsons Foundation is to improve the quality of life for all people in Los Angeles through impactful grants and strategic initiatives that advance community well-being. To achieve our mission we employ a constellation of interrelated activities that promote civic and cultural vitality, economic stability, access to high quality education and health care, and neighborhood safety and resilience. Our guiding values are collaboration, courage, humility, openness and responsiveness. More information on the Foundation can be found at The Ralph M. Parsons Foundation.
Position Summary:
The Facilities and Operations Specialist is responsible for implementing the day-to-day administrative and operations needs of the Foundation's office environment. The Foundation includes fifteen (15) staff and is developing processes and procedures to accommodate community groups wishing to use the office space for meetings and convenings. Under the supervision of and reporting to the Director of Operations & Grants Administration and in collaboration with members of the management team, this position will be responsible for all logistics related to the office and facilities, including the use of office space use by external groups, the purchase and maintenance of needed office supplies and equipment, support with staff and board events and retreats, handling of mail and phone messages, and reception duties.
Primary Job Duties and Responsibilities:
Implement the process and procedure for the use of the office space for hosting external community groups. This includes scheduling, responding to reservation inquiries, arranging for parking, creating lists of resources such as catering, ensuring access to the building, providing agreed upon supplies, ensuring functioning of meeting equipment, and arranging for clean up.
Order food and arrange for delivery and provide set up and clean up for board meetings and other work meetings as determined by leadership.
Ensure parking and directions are provided for all visitors.
Responsible for day-to-day managing of all issues arising related to the facility. This includes mail and packages, parking, phone, electricity, water, air conditioning, heating, appliances, fixtures, sound systems, monitors, televisions, furnishings, window treatments, key cards, lockers, ordering and stocking kitchen and work supplies, and facilities maintenance.
Responsible for ensuring the upkeep and maintenance of the office space including janitorial, furniture and appliance repair.
Arrange for all IT support troubleshooting and provide onsite assistance as needed. Manage vendor support for the repair, replacement and installation of AV and electronic equipment such as computer monitors, laptops, phones, video monitors, speakers and sound systems, and wifi routers.
Participate as needed and abide by all emergency preparedness planning and trainings.
Welcome guests and arrange for parking validation and parking instructions as needed.
Support with phone and email messages, forwarding to appropriate staff or respond directly if applicable.
As required, conduct other duties and special projects.
Qualifications
Bachelor's degree preferred
3+ years of experience working in a facility, event planning or logistics role
Experience working at a foundation or nonprofit preferred
Demonstrated experience managing multiple projects at the same time, prioritizing and tracking multiple work streams under deadlines and in a fast-paced environment
Proficient in Microsoft Office (Word, Excel, Outlook) and Adobe. Experience with database systems preferred (particularly Blackbaud Grantmaking). Comfortable learning and using various vendor portals (e.g., Envoy) and design tools such as Canva and PowerPoint.
Strong interpersonal skills, demonstrated flexibility and adaptability allowing for building relationships with staff, grantees, board members and partners in a respectful and authentic manner
Demonstrated commitment to the values of the foundation
The Foundation office is located in downtown Los Angeles. This position is required to be on-site during office hours (8:30am to 4:30pm Monday through Friday). Must possess a valid CA driver's license and active automobile insurance as required by the state of California. Must be available to work occasional early mornings, evenings and weekends. Physical requirements for the job may involve light lifting and carrying, and climbing stairs.
The non-exempt salary hiring range for this position is $75,000 - $110,000 and is commensurate with experience. Our client has a generous benefits package, including health, dental, vision, life and disability insurance and a 403(b) plan with an employer contribution.
We value thoughtful applications that reflect your alignment with our mission and values. Applications will be reviewed on a rolling basis. Only shortlisted candidates will be contacted.
The Ralph M. Parsons Foundation acknowledges that equal opportunity for all persons is a fundamental human value. Each employee and applicant will be considered on the basis of individual ability and merit, without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, pregnancy, ancestry, national origin, marital status, physical disability, mental disability, medical condition, genetic information, protected military or veteran status, or any other characteristics, or combination of characteristics, protected by federal, state, or local laws. Reasonable accommodations will be made for qualified applicants with disabilities to participate in the application process.
Customer Service Specialist
Specialist job in Los Angeles, CA
We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. This role plays a central part in creating a seamless and welcoming environment for employees and guests alike. Responsibilities span from front desk and meeting space coordination to travel support and urgent communication needs.
What You'll Do
Create a welcoming and polished experience for employees, clients, and guests.
Deliver responsive, high-touch customer service in person, by phone, and through digital channels.
Collaborate with teammates to share responsibilities and maintain seamless operations.
Partner with other departments to direct inquiries and resolve issues efficiently.
Serve as a local resource for workplace requests, ensuring smooth handling of needs ranging from logistics to event coordination.
Safeguard sensitive and confidential information with the highest level of discretion.
What We're Looking For
Strong verbal and written communication skills.
A customer-first mindset, with the ability to handle requests thoughtfully and professionally.
Initiative and sound judgment to manage situations independently when needed.
Your Background
High school diploma or equivalent required.
3-5 years of experience in a similar environment (hospitality, reception, call center, facilities, or administrative support).
Prior exposure to professional services or corporate environments a plus.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Help Desk Specialist
Specialist job in Santa Monica, CA
Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer . We will be building out a new environment with state of the art technology.
Your key responsibilities include:
Act as a first point of contact for users striving towards first call resolution but able to escalate when needed.
Deliver advanced hands-on and remote support for critical end-user computing tasks, such as telephony (Cisco and dealer voice), mobile devices (iOS and Android), and video conferencing systems (Zoom).
Engage in collaborative efforts with second and third level technology teams, both domestically and internationally, to resolve complex or urgent issues.
Create and manage detailed logs of incidents and requests, identifying trends.
Handle user requests and incidents through multiple channels including walk-ups, chats, email, MS Teams, and ticketing systems.
Building and deploying PCs and laptops.
Oracle Application Specialist
Specialist job in Los Angeles, CA
What you will find ...
production support for Oracle Cloud (Benefits & Absence)
remote available for: AZ, CA, CO, FL, GA, MN, NV, OR, & TX
exceptional benefits (pension plan options)
What you will do ...
production support for Oracle Cloud (Benefits & Absence)
break fix & troubleshoot Oracle Cloud (Benefits & Absence)
project support for enhancements (Open Enrollment)
configuration & testing Oracle Cloud (Benefits & Absence)
OTBI report writing & audit files for compliance
Wish list ...
3+ years in Oracle Cloud modules (Benefits & Absence)
Oracle Cloud production support (primary Benefits & Absence)
experience with Oracle HCM Cloud & Oracle HR preferred
healthcare or hospital IT environment a big plus
Intake Specialist
Specialist job in West Hollywood, CA
Omega Law Group is a prestigious personal injury and employment law firm serving California and Texas. We are committed to championing the rights of individuals who have suffered due to negligence or wrongful acts. Our dedicated team is known for delivering exceptional service and winning results for our clients. Through innovation, compassion, and expertise, we have gained a reputation as one of the leading law firms in personal injury. To learn more, please visit our website: *****************
Position Overview:
We are seeking an Intake Specialist for our Employment department who will act as the first point of contact for potential clients seeking legal representation. This role entails conducting intake interviews, gathering essential information about potential cases, and evaluating their eligibility for representation.
Equipped with a keen ability to articulate the merits of our services, the Intake Specialist is essential in delivering exceptional client service and ensuring a positive experience for those seeking assistance. This role demands a candidate with a talent for detailed information gathering and a persuasive communication style, capable of building trust and confidence in our firm's capabilities.
The ideal candidate will be deeply driven and experienced in sales, skilled in articulating and highlighting the essential benefits of partnering with our firm in a clear and compelling manner.
Responsibilities:
Conduct intake interviews with potential clients via phone, or in-person meetings
Gather detailed information about the nature of the potential case, including accident details, injuries sustained, and relevant background information
Screen potential cases to determine eligibility for representation based on firm criteria and legal considerations
Communicate effectively and persuasively with potential clients, offering insights into the firm's services, processes, and the subsequent steps
Accurately record intake information and case details in the firm's case management system
Follow up with potential clients as needed to gather additional information or clarify details related to their cases
Perform additional duties as assigned
*Location: This role is located at our West Hollywood office and requires physical presence on-site.
Qualifications:
Experience with the client intake process for Employment Law cases
Experience in sales with the ability to communicate persuasively and effectively, and highly self-motivated
Strong attention to detail with the capacity to manage multiple tasks efficiently
Proficiency in Spanish is desirable, with fluent Spanish speakers strongly encouraged to apply
Compensation:
$25 to $40 per hour DOE
Comprehensive Benefits Package:
Retirement Savings: 401(k) plan available
Career Development: Opportunities for professional growth and advancement
Comprehensive Insurance Coverage:
Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account
Life Insurance
Paid Time Off
Free onsite parking
We are an equal opportunity employer and offer competitive compensation and benefits, and opportunities for growth.
Chinese Speaking - Warehouse Support Specialist
Specialist job in Bell Gardens, CA
As a Warehouse Support Specialist, you will support daily warehouse and logistics operations to ensure freight moves accurately and efficiently. You will work closely with internal teams, carriers, and third-party partners to track shipments, maintain documentation, and assist with issue resolution in a fast-paced environment.
This role is ideal for a detail-oriented, strong communicator looking to start or grow their career at De Well Group. You will receive structured training through hands-on experience, self-guided learning, and in-office coaching, with opportunities to advance into Operations, Account Management, Sales Support, and Supply Chain roles.
PRIMARY DUTIES & RESPONSIBILITIES
โข Support daily warehouse and logistics operations, including inbound and outbound freight coordination
โข Assist with shipment tracking, status updates, and issue resolution
โข Perform accurate data entry of shipment, inventory, and operational details from multiple sources (Excel, emails, systems)
โข Maintain data accuracy and integrity across warehouse and transportation records
โข Coordinate with internal teams, carriers, 3PL partners, and dispatch to support the timely movement of freight
โข Assist with transload coordination and monitor transload results
โข Support billing processes, including invoice review and documentation validation
โข Support procurement activities and vendor communication as needed
โข Optimize available systems and technology to perform tasks efficiently and accurately
โข Collaborate with Operations, Account Management, and Sales teams to support customer needs and SOPs
โข Perform other duties as requested or assigned
QUALIFICATIONS
Technical
โข Windows Operating System - Excel / Outlook
โข Proficient computer skills (Microsoft Word, Excel, Outlook, PowerPoint)
โข Strong data entry and documentation skills
Business
โข High school diploma or GED required
โข bachelor's degree - PREFERRED
โข Warehouse, logistics, or supply chain experience preferred
โข Exposure to drayage, transload, or freight forwarding operations - PLUS
โข Experience working with carriers, 3PLs, or vendors preferred
โข Ability to handle confidential information with discretion
โข Demonstrated critical thinking and problem-solving skills
Human Relations
โข Self-motivated with strong organizational skills
โข Ability to work independently and under pressure
โข Detail-oriented with a high level of accuracy
โข Strong verbal and written communication skills
โข Ability to work in a fast-paced, deadline-driven environment
BENEFITS
โข 401(k)
โข 401(k) matching
โข Dental insurance
โข Health insurance
โข Paid time off
โข Referral program
โข Vision insurance
EXPERIENCE
โข Warehouse / Logistics Operations: 1-2 years (Preferred)
โข Freight, Drayage, or Transload Exposure: 1-2 years (Preferred)
LOCATION:
โข Bell, CA 90201
โข Work Location: In person
PHYSICAL REQUIREMENTS:
(The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made.)
โข Ability to sit, stand, and walk for extended periods
โข Ability to reach, bend, kneel, crouch, and lift
โข Ability to move throughout office and warehouse environments
โข Ability to lift up to 40 pounds
WORK ENVIRONMENT
(The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made.)
โข Combination of office and warehouse environment
โข Frequent use of computers, phones, and office equipment
โข Noise level typical of a warehouse environment
โข Frequent interruptions and shifting priorities throughout the workday
All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
ADDITIONAL KNOWLEDGE, SKILLS, ABILITIES, AND PERSONAL ATTRIBUTES
โข Ability to communicate effectively with coworkers, management, and vendors
โข Basic business acumen within supply chain and logistics operations
โข Strong team-player mindset
โข Ability to follow company policies and procedures
โข Strong organizational and analytical skills
โข Positive attitude with willingness to learn and grow
โข Self-confident and accountable
โข Role models De Well Values
Customer Oriented โช Humility โช Entrepreneurial Culture โช Teamwork โช Integrity โช Innovative โช Play to Win
SAP FICO Specialist
Specialist job in Irvine, CA
Title: Digital & IT SAP FICO Specialist
Salary range: $130k-$155k
US Citizen only
Exp: SME Finance & Controlling
SAP configuration
Manufacturing background preferred
POSITION SUMMARY:
The SAP Finance and Controlling functional subject matter expert is accountable for ensuring the SAP solution provided to the customer is fit for purpose, consistent across businesses, aligns with the company'sSAP template and satisfies the business requirements. Knowledge areas are SAP ECC 6.0 and S/4 in-depth knowledge of the modules for Finance, Controlling and Project Systems but as the role is broad additional SAP modules knowledge will be beneficial.
RESPONSIBILITIES:
Act as the subject matter expert to projects on SAP FICO functional modules in the role arena and advise on what the art of the possible is.
Elicit requirements using interviews, process reviews, shadowing, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task & workflow analysis. This will either be as an individual SAP Subject Matter Expert or in conjunction with a Business Analyst.
Critically evaluate information gathered from multiple sources, reconcile conflicts, identify, and close gaps, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
Proactively communicate and collaborate with external and internal customers to analyze information needs and SAP functional requirements and deliver appropriate artefacts on standard templates, including but not limited to Process Flows, Technical Design, Solution Design, User Stories, Use Cases, GUI Screen and Interface designs.
Successfully engage in multiple initiatives simultaneously.
Interpret customer business needs and translate them into application and operational requirements.
Act as the liaison between the customer community and the SAP application teams regards SAP capability.
Collaborate with developers and subject matter experts to establish the technical vision and analyze trade-offs between usability, functionality and performance needs.
Implement and deploy SAP template solution to achieve defined business goals to design, maintain, deploy solution for Finance and controlling component and cross functional components such as production planning, procurement etc.
Owns and manages the design, documentation and implementation of processes and process improvements in conjunction with process owners, Super Users, SAP functional specialists and third-party as part of the SAP CoE. Initiates continuous improvements activities to increase the efficiency of the business information systems and meet global business objectives.
QUALIFICATIONS:
4-year University / College Degree and relevant technical / business certifications
Five or more years experience in Information Technology
Experience in security best practices and compliancy requirements for area of expertise
Ability to travel as needed
Available to provide after-hours technical support as needed
Additional SAP Qualifications:
A minimum of 5 years SAP full cycle implementation experience in Financial Accounting, Controlling and Management Accounting as well as support experience.
Experienced SAP finance and controlling subject matter expert who is able to engage with business, extract business requirements and configure SAP solutions.
Must have worked in customized processes and SAP Template solutions within the SAP arena.
Must have worked in RICEFW developments, exposure to BAPI, Integration, User exits.
Excellent verbal and written communication skills and the ability to interact professionally with a diverse stakeholder group including executives, managers, business process owners and subject matter experts.
Identify and manage senior stakeholders, evaluate their interests and establish effective communication channels ensuring effective stakeholder management and engagement.
Specify requirements for toolset adaptions, acceptance testing of implemented solutions, develop migration strategies and plans.
Provide Technical expertise within their functional area with the team, prove accountability and be a role models to others.
Ensure processes, deliverables and responsibilities are fully aligned with strategic priorities / goals of the organization.
Good appreciation of systems design and SAP configuration.
Working knowledge of appropriate legislation, accounting standards, including the Data Protection Act, DFARS and ITARS.
Day-to-day use of Microsoft Outlook, Excel, Word, Visio & PowerPoint
Able to facilitate workshops, lead discussions and gain consensus views on decisions.
Knowledge of business processes, commercial drivers and activities.
Claims Specialist, Risk Management
Specialist job in Ontario, CA
At Heritage Grocers Group, LLC, how we work is defined by shared values that include absolute integrity, respect, and collaboration. But it's more than that, it's smart and highly driven people united in purpose to serve one another.
Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You'll be part of a team that genuinely cares about helping you succeed, and you'll work alongside talented colleagues, while making a difference in our communities.
POSITION SUMMARY:
The Claims Specialist will be responsible for directing, monitoring, and processing all workers' compensation and general liability claims for HGG business units. A successful candidate will provide high-level support and customer service to team members across the organization. Primarily communicating with store administrators, store directors, human resources department, industrial clinics, insurance adjusters and legal representatives.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The essential duties and responsibilities of this position include, but are not limited to, the following:
Oversee and navigate the complete lifecycle of the workers' compensation claims and general liability claims, guaranteeing precise and punctual resolution.
Evaluate and review all claim intake paperwork for accuracy.
Ensure the claim files follow company best practices.
Report on-the-job injuries of team members to the third-party administrator via online portal within 24-hours of receipt of injury.
Report customer incidents and injuries to the third-party administrator via online portal within 24-hours of receipt of Letter of Representation or failure to resolve the incident in-house.
Maintain incident and claim information in the claims' assignment log and in the SharePoint folder.
Monitor to ensure all the necessary paperwork is submitted to the third-party administrator.
Communicate with injured team members, store administrators, store directors and insurance adjusters to provide updates on claims and medical status.
Monitor the claims to ensure they are processed accordingly, and that proper medical treatment is provided to the injured team member.
Provide support to store administrators/store directors for submission of transitional work report documents and ensure modified work restrictions are being followed.
Investigate, address, and resolve any inconsistencies in the handling of the claims.
Communicate to insurance adjusters, legal representatives, and other outside parties with questions involving medical/indemnity/litigated claims within 24 hours.
Collaborate with the Safety Department when a workplace danger or safety risk is recognized for investigation and documentation.
Prepare and analyze various reports - disbursement expenses such as replenishment and claim activity payments from Third Party Administrators.
Adhere to strict confidentiality and ethical standards when handling sensitive claim information.
Other projects and duties as assigned.
EDUCATION AND EXPERIENCE:
High School Graduate (college degree, professional certifications and licenses preferred).
Minimum 1-3 years of claims management experience; workers' compensation preferred.
Must be bilingual in Spanish including in writing.
SKILLS AND QUALIFICATIONS:
Attention to detail and thoroughness of work completed.
Positive attitude and ability to manage multiple tasks at once.
Timely execution of deliverables.
Proficiency in typing required.
Basic to intermediate proficiency with Microsoft Office applications.
Excellent communication, collaboration, organizational, and critical thinking skills.
PHYSICAL DEMANDS AND WORK CONDITIONS:
The physical demands and work conditions below represent those that must be met to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:
While performing the duties of this job, the employee is regularly required to sit, stand, and use the hands to handle objects, tools or controls.
Successful performance requires vision abilities that include close vision and the ability to adjust focus.
The work environment is that typical of an office.
Ability to lift up to 10lbs.
IMPORTANT DISCLAIMER NOTICE
The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.
Disclaimer :
Pay Scale $22 to $23
The pay scale above is the salary or hourly wage range that the Company reasonably expects to pay for this position.
Within this range, individual pay is determined by location and other factors including, but not limited to, specific skills, relevant work experience, and relevant education and/or training. This information is provided to applicants in accordance with California Labor Code ยง 432.3 and state and local minimum wage standards.
Microsoft Intune Specialist
Specialist job in Long Beach, CA
At STAND 8, we are experts in global IT staffing and solutions, always at the cutting edge of technology. We leverage people, processes, and technology to provide a white-glove experience for our customers, partners, and employees.
We are seeking a highly skilled Microsoft Intune professional to assist with the final configuration of our endpoint management environment and the establishment of new policies to support PCI Compliance.
This is a short-term, impact-driven opportunity to work directly with our security and infrastructure teams to enhance device security and streamline management processes.
Key Responsibilities
Assist with configuring Microsoft Intune for Mobile Device Management (MDM) and Mobile Application Management (MAM)
Set up Windows Autopilot for zero-touch provisioning of devices
Develop compliance policies, configuration profiles, and conditional access rules
Guide the monitoring of device health, security status, and compliance via Intune dashboards
Troubleshoot Intune-related enrollment and policy issues
Collaborate with internal teams to align Intune policies with organizational security standards
Document procedures and train internal staff for long-term adoption and management
Requirements
Proven experience with Microsoft Intune in an enterprise or government setting
Strong knowledge of device compliance frameworks, ideally PCI DSS
Ability to work collaboratively across security and infrastructure functions
Excellent documentation and training skills
Additional Details
The base range for this contract position is $25 - $30/per hour depending on experience. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
About Us
STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.
Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY.
Check out more at ************** and reach out today to explore opportunities to grow together!
By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy.
Report Specialist
Specialist job in Vernon, CA
About the Company:
This is a fast-paced retail and e-commerce company specializing in apparel and lifestyle products. The team is collaborative and detail-oriented, supporting both brick-and-mortar stores and online sales channels.
Role Overview:
The Data Entry / Report Specialist will support retail operations, customer service, and reporting. This is a temporary-to-permanent position filling in for an employee on leave.
Key Responsibilities:
Retail Store Support:
Process seasonal and replenishment orders, including pick tickets, UPC labels, and invoices.
Communicate replenishment status and shipping updates to retail stores.
Maintain POS systems, including uploading stock and making inventory adjustments.
Process store RMAs and adjust stock accordingly.
Customer Support:
Process bounced back orders (Return to Customer).
Manage FedEx claims and Shopify chargebacks.
Support online returns via ReturnGO as needed.
ERP - Style Master:
Create new product styles and update existing ones.
Upload product images and generate UPCs.
Export styles to JOOR when applicable and manage product URLs.
Send UPC/QR code labels to vendors.
NuOrder:
Create and maintain linesheets.
Upload style images and make updates as needed.
Additional Support:
Assist with WSL-related tasks and gift order processing/invoicing.
Print UPC/QR codes as requested by DC.
Reporting:
Generate weekly Work-in-Progress (WIP) Flow report.
Produce weekly Exchange Tracking report and UPC reports.
Generate additional reports as requested by the Operations team.
Temp-to-Perm Data Entry / Report Specialist
Location: Vernon, CA (3 days onsite)
Pay: $30hr
Start Date: ASAP - urgent
Schedule: Part-time, 3 days per week