Sustaining Manufacturing & Logistics Specialist
Specialist job in Palo Alto, CA
Cognizant is a leading provider IT and BPO services, providing critical initiatives to a variety of global clients. The Hardware Operations team is a part of a high profile client project that provides interactive panoramas from positions along many streets in the world. Hardware Operations is responsible for building, testing, deploying, and maintaining imagery hardware and sensors used on different platforms. This dual-role position is responsible for both the operational logistics and the sustaining manufacturing engineering support for imagery collection equipment. It involves managing the product lifecycle through inventory coordination, equipment movement, and stock control, while also supporting the manufacturing process to ensure quality, yield, and timely implementation of engineering changes. Please note that this role is based in Palo Alto, CA. Only local candidates will be considered.
Role Responsibilities
Manufacturing Sustaining & Engineering Support
BOM & ECR Management:
Understand and define the requirements of basic Bills of Materials (BOM) for assemblies and subassemblies.
Submit Engineering Change Requests (ECR) and New Part Requests (NPR).
Production Transactions:
Generate Assembly Complete (AC) and 'Dekit' orders for assemblies and sub-assemblies at the Contract Manufacturer (CM).
Quality Support:
Assist in monitoring manufacturing process yields and test fallout rates.
Support engineers in basic Root Cause Analysis (RCA) for recurring production issues.
Documentation:
Collect and organize Return Material Authorization (RMA) data related to manufacturing failures.
Maintain the inventory overview of failed/repaired units.
Inventory and Logistics Coordination
Standard Moves:
Manage all inbound and outbound CM shipments, ensuring operational readiness and setup support.
Process ticket requests and manage service ticket creation and monitoring in collaboration with the Logistics workflow team.
Equipment Movement:
Support in fulfilling imagery collection equipment movement requests (domestic and international) through the product lifecycle, keeping in mind country-specific regulations.
Inventory Audits & Control:
Assist with annual physical inventory counts in collaboration with the CM.
Review inventory data, identify discrepancies, and perform necessary audits or reconciliations.
Support stock management, scheduled stock count, and forecasting activities
Desired Skills & Experience
A bachelor's degree is preferred, but a High School diploma will be accepted with enough relevant experience.
2-5 years of combined experience in logistics/inventory and manufacturing/sustaining engineering roles.
2 years of experience with Hardware Operations
Proficient in ERP and MES (Manufacturing Execution Systems).
Supply Chain & Logistics: Experienced in logistics, vendor management, and warehouse operations.
Familiarity with stock management, forecasting principles, and spreadsheet applications.
Knowledgeable in manufacturing processes, quality control methodologies, and problem-solving techniques (e.g., Root Cause Analysis - RCA, Failure Mode and Effects Analysis - FMEA).
Excellent interpersonal and communication skills, with the ability to operate and communicate effectively
Hourly Rate and Other Compensation:
The annual salary for this position is between $80,000 - $99,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
LA County (only): Qualified applicants with arrest and/or conviction records will be considered for employment.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
IT Support Specialist I/II
Specialist job in San Francisco, CA
About the Firm
Sideman & Bancroft LLP is a San Francisco based boutique law firm with a national reputation for excellence in intellectual property, estate planning, tax, white collar defense, and complex business litigation. We pride ourselves on combining deep subject-matter expertise with personalized, client-focused service. With roughly 100 attorneys and staff, we offer the sophistication of a large firm with the close-knit culture of a smaller practice, where every team member plays an essential role in delivering exceptional results.
The Role
We are seeking a Help Desk / Desktop Support Specialist to provide day-to-day technology support in our San Francisco office. This role is designed for someone with 3-5 years of IT support experience who can handle Level 1 and Level 2 issues in a fast-paced, professional services environment.
Key Responsibilities
Serve as a first and second level point of contact for technical issues (hardware, software, mobile, network).
Troubleshoot, document, and resolve incidents in a timely and professional manner.
Configure and maintain workstations, laptops, and mobile devices.
Provide support for core firm applications (Microsoft Office, document management, time entry, conferencing tools).
Assist with network and security support, including:
Monitoring workstation connectivity (LAN/Wi-Fi/VPN) and escalating larger issues.
Supporting endpoint and data security measures and ensuring adherence to firm policies.
Helping implement system updates and patches under IT direction.
Participate in system rollouts, upgrades, and security initiatives.
Collaborate with IT team members to monitor, maintain, and improve firmwide technology performance.
Uphold data security and confidentiality standards.
Required Qualifications
Possess a Bachelor's Degree in IT or related field with certifications/training to supplement
3-5 years of desktop/help desk support experience, preferably in a law firm or professional services environment.
Proficiency with Microsoft Office Suite (Word, Outlook, Excel, PowerPoint) and Windows operating systems.
Familiarity with document management systems (e.g., iManage, NetDocuments).
Solid understanding of networks, PCs, printers, and common peripherals.
Strong troubleshooting, communication, and client service skills.
Ability to manage competing priorities in a deadline-driven environment.
Preferred Skills (Our “Unicorn” Wish List)
Our ideal candidate will not only be strong in technical troubleshooting but will also bring (or want to develop) skills in technical training and advanced Microsoft Word/document support. Not having these skills is not disqualifying, but having them, or the desire to learn, positions a candidate strongly.
Experience providing technical training (one-on-one, small group, or classroom).
Advanced knowledge of Microsoft Word formatting and styles (automatic numbering, TOCs, templates, cross-references).
Ability to troubleshoot complex document issues and support users on best practices.
Experience creating user guides, quick reference materials, or training documentation.
Familiarity with Microsoft Active Directory and Exchange Administration.
Exposure to Mobile Device Management tools (e.g., Intune, MobileIron).
Knowledge of virtualization concepts (VMware) and common networking (LAN, VLAN, Wi-Fi) troubleshooting.
Soft Skills & Attributes
Ability to take on projects or tasks with clear instruction, then own the work and outcome.
Confidence to ask questions and seek clarification when needed.
Willingness to provide backup support to other IT team members in whatever ways are most helpful.
Strong teamwork orientation combined with a professional demeanor.
Appetite to learn and a drive to progressively expand technical knowledge.
Patience, adaptability, and a service mindset when working with attorneys and staff at all levels.
What We Offer
Competitive salary and comprehensive benefits.
Professional growth opportunities in both technical support and training.
A collaborative, team-oriented environment where technology is critical to client service.
Hybrid work schedule
Salary range is $105k to $115k
Help Desk Technician
Specialist job in San Francisco, CA
Salary Range:$26.50 To $31.25 Hourly
HelpDesk Technician
Job Type: Full-Time | Non-Exempt | In Office
Salary Range: $26.50 - $31.25 per year
Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024.
We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive.
As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits.
Job Summary
The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience.
Essential Duties and Responsibilities
Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues.
Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs.
Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution.
Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting.
Assist in updating training materials and provide user training as needed.
Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance.
Monitor and report recurring issues to management; stay current with system updates and industry trends.
Maintain accurate inventory of desktop and printing equipment.
Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards.
Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals.
Minimum Qualifications
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred.
Basic knowledge of IT operations, hardware/software troubleshooting, and network support.
Familiarity with banking industry compliance and security standards is a plus.
Strong communication skills with the ability to explain technical concepts clearly.
Proficient in Microsoft Office, desktop applications, and mobile device platforms.
Strong organizational, time management, and problem-solving skills.
Ability to work independently and manage multiple tasks effectively.
Valid driver's license and reliable transportation may be required.
Benefits & Perks
Competitive employer contribution to medical, dental and vision coverage
401k plan with employer match
Flexible Spending Accounts (FSA) and Dependent Care Accounts
Employee Assistance Program (EAP)
Employer provided Calm subscription
Employer provided mental health benefits through Teladoc
Life, AD&D and disability insurance
Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer
Online discount program
Tuition Reimbursement Program
Equal Employment Opportunity & Accommodations
Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic.
We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws.
Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information.
Recruitment Policy
Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California.
We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.
Executive Technical Support Specialist
Specialist job in Mountain View, CA
C-Suite Executive Technical Support Analyst (C-Suite)
PERMANENT - ON-SITE - US-CA-Mountain View
The role of the Staff Executive Technical Support Analyst is to assist senior level C-Suite Executives and their Executive Administrative Business Partners (EABPs) with all facets of the corporate computing environment. The analyst must combine an understanding of the latest Mac & Windows technology with firsthand experience. In addition, this Analyst will be looked upon as the ‘go to' lead technical resource for all IT related support requests, e.g. Outlook Exchange mail/calendar, Gmail, mobile devices, desk phones, collaboration and communication services. Excellent communication and interpersonal skills combined with superior technical skills are essential to providing a “high touch” level of support to the senior executives. VIP and Executive Support experience a MUST.
RESPONSIBILITIES
Serve as primary support analyst for the C-Suite Executive Team and their Assistants who require complex desktop, remote, video conference and event support.
Ability to analyze and troubleshoot complex software, hardware and connectivity issues as well as recommend and implement corrective solutions.
Work on complex and highly confidential/sensitive assignments that will include drawing in of specialized expertise whenever necessary, normally receiving no instructions on routine work or general instructions on new assignments.
Key participant in global projects requiring detail oriented, highly collaborative, analytical, results driven approach while keeping key stakeholders informed
Must possess proven excellent customer service skills and the ability to interact professionally and confidently with diverse C-Suite Level Executives, managers and subject matter experts under pressure while remaining
consistently
calm at all times. Must be experienced in the art of proactive stealth technical support (ie- provide services and support with as few words as possible).
Ability to respond quickly, understand & articulate root cause on customer issues; proactively provide advice to prevent future service incidents.
Ensures established SLAs are met or exceeded specific to response and resolution times
Contribute to Knowledge Base and keep process documentation up-to-date.
Proactively take on projects and initiatives with minimal to no supervision.
Often become an escalation point and take over issue resolution from Senior Analyst 3 if the problem cannot be quickly resolved or requires specialized technical knowledge beyond the Analyst 3 level. May act as a “specialist” in a particular discipline.
Provide input to senior executive assistants on processes and Technology roadmaps for executive needs, including travel and other offsite engagements
Act independently to determine methods and procedures on new assignments and may supervise the activities of a limited number of other nonexempt employees.
REQUIREMENTS
Minimum 10-15 years of C-Suite Senior Executive Technical Support and/or Executive Team Lead experience both PC, Mac, IOS, Laptops, Mobile Devices and core tools, apps and services required daily (see below for list).
Minimum of an Associate's Degree in computer technology or equivalent from two-year College or technical school.
Advanced knowledge of Exchange Mail & Executive Scheduling / Calendars, Active Directory, Software Distribution Systems, and related technologies.
Advanced knowledge (based on both training and on-the-job experience) of a wide range of computer systems software, applications (including MS Office suites), hardware, PC and OSx operating systems, and communications.
Advanced knowledge of network computing in a Windows & OSX environment & working knowledge of networking fundamentals.
Familiarity working with Endpoint Engineering and Endpoint Security Teams to quickly gather endpoint data necessary to resolve complex issues
Strong experience with video conferencing technologies and collaboration tools & platforms, e.g. Cisco, Poly, Slack, Google Suite
Preferred certifications: ITILv4, ACMT, CCT, CompTIA
Experience using AI tools such as ChatGPT, Google Gemini, Notebook LM, Writer
Support experience in a corporate enterprise environment medium to large company (7-10k+ employees)
Outstanding ability in problem solving, diagnosis and troubleshooting skills
The ability to work under pressure and multitask in a fast-paced environment is a must.
Excellent verbal & written communication skills, superior customer handling skills and the capacity to work with minimum supervision.
Ability to work independently and within a team environment; taking and following directions and completing tasks and assignments in a timely manner and with a positive attitude.
Strong interpersonal/communication skills with the ability to communicate with technical and non-technical users effectively.
Familiarity with encryption and security tools and triaging within this environment.
Hyper responsive during regular working hours, and super flexible and engaged outside regular hours.
Occasional travel (early morning, evenings, weekends) may be required to support offsite meetings or after-hours emergencies
Persistent influencing skills and ability to burn through all hard and soft roadblocks with minimum drama and maximum return
Military background in an IT environment a plus
LOCATION: US-CA-Mountain View
On-site work
ABOUT TALTEK
TALTEK is an information technology placement and consulting firm. At TALTEK, we are committed to offering the best level of service to both our clients and candidates. Our approach is human and our values are: transparency, integrity and respect.
Help Desk Support Specialist - Part Time
Specialist job in San Mateo, CA
Who we are:
MRB Enterprises is a private real estate and investment firm on the Peninsula overseeing investments and family services on behalf of a prominent family that has been part of the Bay Area for the past 100 years. The family has cultivated tremendous loyalty over the years through its genuine care and commitment to the well-being of each member of its team. The culture is collaborative, supportive, and service driven. The organization has developed organically over the years and is now in the process of re-engineering processes, implementing new systems and building a world-class team to execute its strategic growth plans.
Position Summary:
We are seeking a reliable, service-oriented Help Desk Support Specialist to join our IT team on a part-time basis. This role will provide technical support to employees across the organization. The ideal candidate will have strong technical troubleshooting skills, excellent interpersonal communication, and a genuine desire to help others. This role offers a great opportunity to gain hands-on IT experience in a professional and collaborative environment.
Responsibilities:
Provide day-to-day support for Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint, etc.)
Troubleshoot and resolve issues in a Windows-focused environment related to hardware, software, printers, networking and mobile devices (smart phones and tablets).
Support conference room set ups, Zoom/Teams calls and general AV equipment troubleshooting.
Take ownership of support requests from start to finish and escalate as needed.
Help with new hire onboarding, workstation setup and basic hardware deployments.
Document issues and solutions in the ticketing system for knowledge sharing and tracking.
Deliver white-glove customer service, ensuring all employees have smooth technology experience.
Perform routine maintenance tasks and assist with IT projects as required.
Qualifications:
Minimum 2 years of IT support/help desk experience, in a corporate/professional services environment a plus.
2 years of college required; working towards an AA degree or equivalent, bachelor's degree a plus.
Proficiency with Windows 10 and Windows 11 and Mac OS.
Basic knowledge and hands-on experience with Office 365.
Understanding basic networking concepts such as (IP addressing, DHCP, DNS, VPN, Wi-Fi setup) and various cabling mediums.
Experience supporting Zoom Rooms, AV Set ups, or similar technologies.
Basic understanding of cloud storage.
Strong troubleshooting and problem-solving abilities.
Outstanding communication and interpersonal skills with the ability to interact professionally at all levels; proven ability to deliver excellent customer service.
Exceptional organizational and multitasking abilities, ensuring timely completion of tasks and projects.
Discretion and trustworthiness in handling confidential information.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
MRBE is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other legally protected category in accordance with applicable law.
Tech Patent Prosecution Specialist
Specialist job in Palo Alto, CA
A leading intellectual property firm located in California seeks candidates proficient in engineering and law for roles that intersect with technology giants. The ideal applicant will possess a degree in a relevant field and the capability to engage with technical and legal aspects of cutting-edge technologies including AI and robotics. This position promises opportunities in diverse fields including clean energy and healthcare innovation.
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IT Help Desk Specialist
Specialist job in Pleasanton, CA
Our client is seeking an IT Specialist for a contract/project opportunity (with possibility to convert fulltime). As an IT Specialist I, you'll support Windows 11 migration and provide desktop support to end-users via phone, email, or in-person. You'll diagnose, troubleshoot, and resolve technical issues while documenting your work in a ticketing system.
Key Responsibilities:
Work within the IT team on a Window 11 migration.
Provide technical support to users via phone, email, or in-person.
Diagnose and troubleshoot hardware, software, and network issues.
Document issues and resolutions in a ticketing system.
Perform routine system maintenance and updates.
Install, configure, and maintain operating systems, applications, and updates.
Offer basic training and guidance to users on software and hardware.
Collaborate with the IT team to resolve complex issues and improve processes.
Perform other duties as assigned.
Requirements:
1+ years of hands on IT Support experience
Associate degree, specialized certification, or equivalent training
Knowledge of computer hardware, software, and operating systems (Windows, iOS, Android).
Familiarity with Microsoft Active Directory, Office Suite, and VOIP systems.
Basic understanding of networking and troubleshooting.
Having gone through a Windows 11 upgrade/migration a major plus
Technical Support Specialist
Specialist job in Sunnyvale, CA
Technical Support Specialists
Sunnyvale
Scope:
Provide technical support to Corporate employees and contractors in person
Provide high level of customer service and professionalism in accordance with Corporate policies, practices, and expectations
Diagnose and troubleshoot technical issues according to Corporate expectations
Document issues, troubleshooting steps, and resolutions in ticketing system
Advocate for the customer. Own the issue and facilitate technical support from the initial contact to resolution
Escalate unresolved complex issues to appropriate support teams
KEY QUALIFICATIONS
Excellent customer service skills
Strong troubleshooting and problem resolution skills with the ability to probe, isolate, and diagnose problems without scripted documentation
Excellent English-language oral and written communication skills
Excellent time management and multi-tasking skills
Flexibility and adaptability to thrive in a dynamic, highly-demanding, constantly changing environment
Ability to maintain composure and customer-service focus in stressful situations
Motivation and ability to work as part of a distributed team
Conceptual understanding of IP networking and basic network troubleshooting skills
Conceptual understanding of multi-tiered and web-based information systems architecture
Experience providing hardware and software technical support for Macs, iOS devices, Apple Watch, and Apple TV
Experience troubleshooting mac OS and iOS operating systems
Experience using an IT service management or CRM system for tracking technical support cases
Experience using a knowledge base system
The performance is to be kept within KPIs as defined by IS&T Support. This includes but is not limited to standards surrounding:
Punctuality and attendance; no more than 2 occurrences per month on average
Customer satisfaction surveys (CSAT) 98% or higher
ERP Accounting System Specialist
Specialist job in Fremont, CA
Solution, system analysis and system design (needs interview, system analysis, process optimization, specification writing, etc.)
The daily maintenance of SAP ERP, SAP BW and Delta FMR (Financial Management Report) including BMS(Budget Management System) systems, assisting in authorization grant, troubleshooting, training and documentation
Additional responsibilities are to include however not limited to the following:
Data strings with module of SAP ERP FI, CO, PS, BW and IBM TM1-BMS experience in integration.
E-document(E-invoice function)
Job Requirements:
Education:
BS degree in finance/computer science or related field
Experience:
Have 6-9 years of experience in SAP ERP FICO and SAP BW system analysis, maintenance.
Familiar with the application of any module of SAP ERP SD, MM, PP, PS.
Possess the concept of order cash management, material procurement, production management (Configure-to-order), project system (Solution business), E-document is preferred.Possess ABAP, Fiori program development experience is preferred.
Good logical concepts, communication and coordination skills, organization and expression skills
Skills:
Business analysis
Identify, analyze, assign and/or complete assigned problem tickets
Document applicable business processes and procedures in the assigned areas
Ensure systems availability is at or above committed service levels
Assist teams on other projects in order to ensure successful integration of SAP and Non-SAP functionality
Configuration and troubleshooting Of the SAP FICO(Including e-document) and BW
Development
Knowledge of SAP ABAP and ABAP on HANA
Report
FMR (Financial Management Report)
Desktop Support Engineer
Specialist job in Santa Clara, CA
Role: Desktop Support Engineer
Duration: 3 months+
Job Description: We are seeking a highly skilled Desktop Support Engineer with solid experience in Dell Latitude hardware platforms to assist with the migration from Windows 10 to Windows 11. This is a short-term, 3-month project, requiring the candidate to work onsite in Santa Clara for all 5 days of the workweek. The ideal candidate should have extensive experience with Microsoft Intune, Windows 11 imaging, device enrollment for systems not hardware hashed, as well as troubleshooting Microsoft BitLocker encryption, Crowdstrike EDR, VPN connectivity, user data migration, and strong PowerShell scripting skills. This role requires strong communication skills, as the engineer will collaborate closely with the client's IT End User Service Manager and work as part of a project team.
Key Responsibilities:
Lead the migration from Windows 10 to Windows 11, ensuring minimal disruption to user operations.
Utilize Microsoft Intune for device management, deployment, and device enrollment for systems not hardware hashed.
Manage the Windows 11 imaging process and deployment to new systems, particularly on Dell Latitude hardware platforms.
Troubleshoot Microsoft BitLocker encryption issues and ensure devices are properly encrypted during migration.
Resolve Crowdstrike EDR issues and ensure devices are secure throughout the migration.
Provide VPN connectivity support, resolving network-related issues as part of the migration.
Oversee user data migration to new laptops, ensuring smooth transfer and continuity of files and settings.
Utilize PowerShell scripting to automate processes, enhance migration efficiency, and streamline troubleshooting tasks.
Collaborate directly with the client IT End User Service Manager, providing regular updates on project progress and challenges.
Qualifications:
Strong experience with Dell Latitude hardware platforms and troubleshooting hardware-specific issues.
Extensive experience with Microsoft Intune, particularly in device management, deployment, and device enrollment for systems not hardware hashed.
Proven experience in Windows 10 to Windows 11 migration, including imaging, upgrades, and deployment.
Strong troubleshooting skills with Microsoft BitLocker encryption, Crowdstrike EDR, and VPN connectivity.
Experience in user data migration and ensuring seamless transitions to new laptops.
Proficiency in PowerShell scripting to automate tasks and manage system configurations during migration.
Excellent communication skills and the ability to work effectively with both internal teams and external clients.
Ability to work onsite in Santa Clara, 5 days a week for the duration of the 3-month project.
Desired Skills:
Certification in Microsoft Intune or related desktop support technologies.
Prior experience with remote troubleshooting and supporting remote employees is a plus.
Familiarity with Dell Latitude models and hardware configurations is highly desirable.
Desktop Support Specialist
Specialist job in San Jose, CA
Site Support Specialist - VIP Support (Windows & Mac)
Fulltime
Key Responsibilities
• Provide on-site technical support for desktops, laptops, Printers, Mobile devices and peripherals.
• Troubleshoot and resolve hardware and software issues for Windows and mac OS systems.
• Install, configure, and maintain operating systems and applications.
• Manage user accounts, permissions, and access in Active Directory and other systems.
• Support network connectivity issues (LAN/Wi-Fi).
• Coordinate with remote teams for escalations and advanced troubleshooting.
• Maintain inventory of IT assets and ensure compliance with company policies.
• Document incidents and resolutions in ticketing systems.
o Support IT projects such as system upgrades, migrations, and rollouts.
Required Skills
• Strong knowledge of Windows OS (Windows 10/11) and mac OS.
• Experience with Microsoft Office Suite and common business applications.
• Familiarity with Active Directory, Group Policy, and basic networking (TCP/IP, DNS, DHCP).
• Ability to diagnose and resolve hardware issues (desktops, laptops, printers).
• Knowledge of remote support tools and ticketing systems.
• Excellent communication and customer service skills.
• Ability to work independently and manage multiple tasks.
Soft Skills:
• Strong communication and customer service skills.
• Ability to work independently and manage multiple tasks.
• Analytical thinking and problem-solving abilities.
• Willingness to travel between office locations if required.
Compensation and Benefits
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
Desktop Support Specialist
Specialist job in San Francisco, CA
Proficient in end-user devices, including the latest Windows OS desktop/laptops and MS Office; familiar with computer peripheral devices such as printers, hand-held scanners, document scanners, and cameras. Ability to troubleshoot and support basic network connectivity for workstations, printers, and wireless devices. Familiar in technical terminology with an understanding of the interrelationship of software, hardware, and network environments. Experience working in a hospital or clinical setting is preferred.
Ability to manage desktop deployment tasks such as maintaining inventory; track and plan deployments through ServiceNow tickets and/or MS Excel spreadsheets in the Cloud; prepare equipment for delivery by imaging, configuring, and labeling desktop and peripheral equipment, including installing software; deploy equipment to ergonomic standards; and maintain the cleanliness of the physical workspace.
This position collaborates with customers, vendors, and other IT teams and the technician must be proficient in customer service skills with excellent communication, both written and oral; be able to work well on a diverse team; and be self-motivated to do high-quality work.
Qualifications
2+ year of experience as a Deployment Tech, IT Support, Desktop Support, or a similar role.
Experience with imaging/re-imaging end user devices, specifically Windows devices
Experience in a medical, hospital, or healthcare setting.
Experience with ServiceNow or similar
Proficiency in MS Excel
Comfortable lifting/pushing/pulling 25lbs
Engineering Change Control Specialist
Specialist job in Fremont, CA
This is a long-term onsite role in Fremont, CA 94538. Mon-Fri Regular shift.
ECS is a Documentation and Change Order (ECR/ECO) specialist responsible for the engineering change control process as part of PLM. Beyond generating and processing Change Orders, duties will include data mining, POC for change-related escalations, managing trackers, inter-department reports, and CIP activities in a high-paced environment.
Top Skills:
CAD Tools: NX, SolidWorks, or Creo
PLM Systems: Teamcenter, Enovia, Windchill, or Agile
Qualifications
Drafting using Siemens NX CAD
Change management using Teamcenter PLM
Ability to operate efficiently and effectively in a fast-paced environment
Thorough understanding of change management and configuration management practices
Ability to work required overtime to support manufacturing needs and requests from our customers.
Strong attention to detail and uncompromising dedication to quality
Superior verbal and written communication skills
Exceptional organization skills
Demonstrated analytical abilities with strong attention to detail
Excellent follow-through
Must be driven and self-motivated, as well as a team player
Ability to multitask and work well under pressure
Experience in resolving scheduling conflicts and accommodating last-minute changes with competing priorities.
Solid Microsoft Office Suite skills, especially in Excel (Pivot Tables, Vlookup, Formatting, Graphing), also MS Teams, PowerPoint, and Word
iPLM/SAP experience (preferred)
Team center and NX Experience (preferred)
Responsibilities:
Generates and manages Change Orders (CO) through closure
Performs documentation research for all parts/assemblies to be included in the Engineering Change Order to ensure accuracy, completeness, and adherence to change control policies/procedures and design drafting standards. Makes decisions, provides recommendations, and/or escalates based on the needs of the situation
Supports NPI PMs (New Product Introduction Program Managers) on a daily basis for Engineering Change Order activities
Interfaces with Engineers and Designers on design solutions for BOMs that align with lean manufacturing requirements
Responsible for aligning key collaborators to drive solutions in alignment with cutin strategies, E&O, and effectivities
POC for Change Control processes in Engineering
Monitor and prioritize tasks to ensure efficient and timely change cut in
Process part numbers, bills of material, and change orders, which include preparation for the change control board, review for clarity, errors, proper approval routing, accuracy, and completeness
Track documents from initiation to final approval
Tracking and reporting on document review progress
Develop, track, and report key metrics
Generate and manage documentation in support of ISO standards, including revisions and releases
Update drawing from model changes
Support the engineering and design team on drawing and spec updates
Facilitate Design review meetings and act as a coordinator
Capture Key decisions, action items, and send detailed meeting minutes
Our Client is a Fortune 350 company that engages in the design, manufacturing, marketing, and service of semiconductor processing equipment.
IT Support Specialist
Specialist job in San Francisco, CA
Helpdesk support specialist
San Francisco, CA
Contract (Onsite)
pays around $35/hr - $42/hr
This client is looking to add a contractor to his team of 8. Their team is divided between helpdesk/desktop support people and the escalation to Sys admins and network engineers.
They will also be working on tasks such as configuring Laptops, handling equipment when it arrives.
Candidates must know:
JAMF - they are a 95% MAC shop
OKTA
Slack
JIRA
Google office suite
They also need someone to start ASAP. They would like to interview next week and have someone start on the following week.
Client Relationship Specialist - Sacramento, CA
Specialist job in Sacramento, CA
Regular
Your opportunity
As a Client Relationship Specialist (CRS), you have the opportunity to bring your passion for customer service to a role and a firm that will champion your growth in the financial services industry. You'll play a critical role in the operational success of this local Schwab branch, under the guidance of your Client Relationship Manager and Branch Manager, both of whom you will assist to help deliver an unparalleled client experience. Development and growth are at the core of this role. In the Branch Network at Schwab, you have both a clear growth path as well as endless opportunities to challenge yourself and deepen your expertise. Although licensing isn't required for the role, Schwab will support you to become licensed in the Series 7 and 63/66 if that is in line with your career goals. If you are looking for a step into the financial services industry that allows you to work with clients, expand your knowledge, and build a life-long career, this may be the opportunity for you.
What you have
Required Qualifications:
1+ years of Client/Customer Service experience
Preferred Qualifications:
Previous experience in Financial Services/Wealth Management and/or closely related industry.
While licensing is preferred, it is not required for this role, Charles Schwab will support employees in this role in obtaining and/or holding the Series 7 and 63/66 licenses
Ability to handle client needs with tact and diplomacy
Outstanding written and oral communication skills
Experience working independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously
Ability to build and maintain good cross-enterprise working relationships
Basic understanding of brokerage regulations and rules that govern client accounts
May be asked to become a Notary
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
What's in it for you
At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Member Experience & Engagement Specialist
Specialist job in San Francisco, CA
A community-focused nonprofit organization in San Francisco is seeking a Membership Associate to enhance member experiences and provide customer support. This role involves engaging with members, managing accounts, and promoting inclusivity within the facilities. Ideal candidates will have a high school diploma, 6 months of customer service experience, and proficiency in Office 365. This position offers a competitive hourly rate ranging from $19.50 to $24.00.
#J-18808-Ljbffr
AV Specialist with UC and MS Teams - Webcast Support
Specialist job in Santa Clara, CA
Santa Clara, CA
Job Description: AV Specialist with UC Experience.
Experienced AV/UC Support Engineer with expertise in Audio-Visual systems and beginner-level Unified Communications skills. Skilled in deploying Microsoft Teams Rooms (MTR) systems on Cisco Video Endpoints, configuring MTR devices in Cisco Control Hub and Teams Admin Center, and supporting multi-platform meetings including Zoom, Google Meet, and Microsoft Teams. Adept at troubleshooting AV setups, ensuring seamless conferencing experiences, and delivering IT AV support for large-scale events.
Ability to deploy Microsoft Teams Rooms (MTR) systems on Cisco Video Endpoints.
Knowledge of deploying Microsoft Teams Rooms systems.
Ability to add new MTR devices into Cisco Control Hub and Teams Admin Center.
Familiarity with starting Zoom, Google Meet, and Teams meetings from MTR systems.
Key Skills
· Conference Room AV Support and Troubleshooting
· Microsoft Teams Rooms (MTR) Deployment
· Cisco Video Endpoints Integration
· Teams Admin Center & Cisco Control Hub Management
· Zoom, Google Meet, and Teams Meeting Support
· AV Equipment Installation and Maintenance
· Beginner-level UC Experience
· Event Production and Dry Runs
Organization
Planning, executing, tracking multiple meetings.
Ability to keep up to date on virtual event technology.
Liaison between facilities, Booking team.
Coordinating (Webcast production)
Scheduling, booking, planning event, conducting dry-runs, pre-production and post-production.
Attend meetings with stakeholders to identify issues and make recommendations.
Technical skills
Working knowledge of supporting meetings platforms such as Microsoft Teams, Webex, Zoom, etc.
Experience with Events platforms such as Microsoft Teams Live Event, Microsoft Stream, Webex Event Centre, vMix, Pearl 2, IBM (Upstream), WebEx Events, OBS, and video editing programs like Adobe Premiere Pro
Provide expert Conference Room AV Support, including troubleshooting and resolving technical issues promptly and effectively.
Install, configure, and maintain AV equipment in various AV spaces, ensuring optimal performance and functionality.
Demonstrate proficiency in working with and supporting Cisco Video Conferencing equipment, ensuring seamless and high-quality video conferencing experiences.
Familiarity with Poly phones and their setup within conference rooms, ensuring efficient and clear communication capabilities.
Assist in troubleshooting Microsoft Teams Meetings, offering guidance and solutions to ensure successful virtual collaborations.
Conduct regular inspections and system checks in conference rooms to maintain the health and functionality of AV and network equipment.
Deliver IT AV support for large group meetings and events, ensuring smooth operation and technical assistance as needed.
Maintain accurate records of AV equipment inventory, configurations, and maintenance activities.
Thanks & Regards
Sameer Ahmad
Raas Infotek Corporation.
262 Chapman Road, Suite 105A,
Newark, DE -19702
Phone: ************** Ext: 143
E-Mail: ****************************|Website: *******************
Linkedin: linkedin.com/in/sameer-ahmad-031a0b185
Medical Billing Specialist
Specialist job in Livermore, CA
Handling inbound calls related to billing statement inquiries
• Following up on outstanding patient balances
• Interpreting EOBs (Explanation of Benefits)
Strong medical billing and insurance knowledge
• Experience with customer service in a healthcare setting
• Resolving unpaid accounts efficiently while meeting quality and productivity standards
Lighting Quotations Specialist
Specialist job in Sacramento, CA
Contractors Electrical Distributors partners with clients to enhance their efficiency, lower costs, and boost market share in the competitive electrical industry. We emphasize quality through continuous improvement processes and represent top manufacturers in each market area. Our services include switch-gear sales support, lighting project management, audits, and inventory management for streamlined operations.
Role Description
Lighting Quotations specialists work under the direction of the Management Team, partnering with our sales teams, designing and quoting lighting and controls on commercial, industrial, and large multi-family residential electrical construction projects. This position may be customer-facing and requires great customer service skills and attention to detail. As a quotations specialist you will communicate with vendors, lighting agents, customers, and fellow team members.
Minimum Qualifications
2 years of Construction Industry experience
Fluent with Microsoft Office Suite, specifically Excel
Ability to write and speak in English
Well-developed attention to details and a desire to be highly accurate
Stellar multitasking and prioritizing ability as well as a strong sense of urgency
Have a desire for future opportunities and growth with the desire to earn them
Preferred Qualifications
College Degree or 4 years of relevant work experience
Electrical Distribution or similar Wholesale Distribution experience
At least one year of Lighting Quotations/Projects Management experience
Working Conditions
Standard to an office environment
*This is not a Remote Position*
ESSENTIAL JOB FUNCTIONS:
Read electrical construction drawings
Perform take-offs for materials to be quoted
Communicate effectively with customers, vendors, and co-workers
Create accurate bills of materials
Work closely with sales teams to strategize on project quotes
NOTE: Because positions may evolve due to the needs of the business, this job description may not list all essential functions and is not designed to contain a comprehensive listing of all required activities, duties, or responsibilities. Other essential functions, duties, responsibilities, and activities may be assigned at any time; with or without notice.
Help Desk Technician
Specialist job in Fremont, CA
Salary Range:$26.50 To $31.25 Hourly
HelpDesk Technician
Job Type: Full-Time | Non-Exempt | In Office
Salary Range: $26.50 - $31.25 per year
Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024.
We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive.
As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits.
Job Summary
The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience.
Essential Duties and Responsibilities
Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues.
Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs.
Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution.
Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting.
Assist in updating training materials and provide user training as needed.
Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance.
Monitor and report recurring issues to management; stay current with system updates and industry trends.
Maintain accurate inventory of desktop and printing equipment.
Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards.
Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals.
Minimum Qualifications
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred.
Basic knowledge of IT operations, hardware/software troubleshooting, and network support.
Familiarity with banking industry compliance and security standards is a plus.
Strong communication skills with the ability to explain technical concepts clearly.
Proficient in Microsoft Office, desktop applications, and mobile device platforms.
Strong organizational, time management, and problem-solving skills.
Ability to work independently and manage multiple tasks effectively.
Valid driver's license and reliable transportation may be required.
Benefits & Perks
Competitive employer contribution to medical, dental and vision coverage
401k plan with employer match
Flexible Spending Accounts (FSA) and Dependent Care Accounts
Employee Assistance Program (EAP)
Employer provided Calm subscription
Employer provided mental health benefits through Teladoc
Life, AD&D and disability insurance
Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer
Online discount program
Tuition Reimbursement Program
Equal Employment Opportunity & Accommodations
Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic.
We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws.
Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information.
Recruitment Policy
Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California.
We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.