Tech Support Specialist - Video Telematics
Specialist job in Austin, TX
EYERIDE empowers fleets by combining live video and telematics through a cloud platform to enhance safety, resolve issues efficiently, and ensure vehicles operate securely. Serving transportation, logistics, public safety, and government sectors, our technology supports fleets of all sizes. With teams across the U.S., Poland, and Israel, we create user-friendly, reliable solutions to simplify daily operations. Our ultimate goal is to provide fleet managers with the insights needed to lead with greater confidence and reduced stress.
The Opportunity
Enjoy working in a startup environment? Love computers and problem-solving? Join EYERIDE! We're looking for a Tech Support Specialist to assist customers with AI cameras, in-cab monitors, live GPS tracking, and in-cab WiFi installed in their vehicles.
What You'll Do
Provide over-the-phone technical support for vehicle hardware and software
Troubleshoot network-related issues (TCP/IP, DNS, DHCP)
Guide customers through step-by-step solutions
Ensure top-tier customer service and technical assistance
What You Bring:
Experience in tech support and troubleshooting
Strong communication and problem-solving skills
Passion for technology and vehicle systems
Ability to work overnight shifts on occasion
Technical Support Specialist
Specialist job in Austin, TX
Insight Global is seeking an IT Support Analyst for a 6-month contract to effectively address and manage service requests, incidents, and events while maintaining clear communication with internal customers throughout the resolution process. This individual will join a highly customer service-oriented team responsible for the provisioning, installation/configuration, operation, and maintenance of workstation hardware, software, business applications, and audio/video (A/V) systems.
The ideal candidate has strong communication skills, a broad technical background, and experience supporting a large internal user base in a fast-paced enterprise environment. They ensure that service delivery, responsiveness, and project execution align with the clients high standards of excellence.
Job Responsibilities
Troubleshoot and resolve IT incidents and requests within established SLAs using a ticketing system, maintaining high levels of customer satisfaction.
Support Windows and mac OS laptops, Android and iOS mobile devices, and provide general IT assistance for end users both onsite and remotely.
Assist with onboarding and setup for new employees, including workstation, account, and access configuration.
Provide hands-on and remote support for A/V systems, including conference room equipment, live event setups, and company-wide Zoom broadcasts.
Maintain and perform routine checks on conference room and collaboration technology to ensure reliability.
Administer and troubleshoot Microsoft 365, Teams, and Entra (Active Directory) accounts.
Support identity and access management processes; assist with Okta user provisioning and SSO configurations.
Collaborate with IT administrators to maintain Okta and Microsoft Entra user accounts; experience as an Okta Admin is a plus.
Provide support and configuration for mobile device management (MDM) tools; familiarity with Intune and Jamf is preferred.
Perform basic network and VPN troubleshooting to ensure connectivity for remote and onsite users.
Maintain accurate IT asset inventory and ensure timely updates of issued and returned equipment.
Ensure compliance with security policies, SOX requirements, and incident reporting standards.
Assist with and document recurring IT operational and security processes.
Contribute to continual improvement efforts within the IT Service Desk.
Qualifications
Associate's degree in a computer-related field or equivalent training required.
5-7 years of hands-on IT support experience in an enterprise or fast-paced environment.
Experience supporting both Windows and mac OS environments.
Familiarity with Salesforce and Jira platforms is a plus.
Hands-on experience supporting Zoom and Microsoft Teams for A/V and event use.
Experience managing and supporting Okta, Microsoft Entra (Active Directory), and Microsoft 365.
Working knowledge of MDM tools (Intune, Jamf) and identity management systems.
Basic understanding of network fundamentals, VPN, and endpoint security awareness.
Certifications such as MTA, MCSA, Network+, CCENT/CCNA are a plus
Compensation:
$25/hr to $35/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
GIS Editor - Information Processing Specialist
Specialist job in Austin, TX
Title: GIS Editor - Information Processing Specialist
Duration: Fulltime
Experience: 0-2 Years
Desired Skills:
ArcGIS Server | MAP QA
Job Description:
Minimum 1 year of relevant experience in navigation/GIS with below skills.
Ability to complete Client Project Training for all map data layers.
Ability to complete Client Tools Training for map data editing, edit tracking and reporting.
General skills in open-source research for map data corroboration.
Ability to conduct targeted research in registered data sources.
Fluency or ability to gain fluency with mac OS, Numbers, Pages, Slack, Quip, Mail, Calendar, and Client Maps.
Good communication skills.
Microsoft Excel.
SN.
Responsibility of / Expectations from the Role
1 Research issues and edit GIS data per requirements set in the Client ticketing system.
2 Escalate issues to Project Lead where appropriate.
Help Desk Technician
Specialist job in Round Rock, TX
Do you want to work with a variety of technologies on a daily basis? Peerless Tech is seeking a skilled and customer-focused Level 2 Help Desk Technician to join our growing Managed Service Provider (MSP) team. As a Level 2 Help Desk Technician, you will be responsible for resolving technical issues, supporting our clients' IT infrastructure, and collaborating with others to ensure optimal service delivery. This is an in-person job located in Round Rock, Texas.
We'll Provide:
Pay range of $28-$38 per hour
Paid time off and paid sick time
Support/mentorship and a small team work environment
Opportunities for continued growth and learning
What You'll Do:
Provide technical support for Level 1 and Level 2 client issues via phone, email, chat, and our ticketing system with occasional travel to client locations
Troubleshoot and resolve problems related to hardware, software, networks, and security
Install, configure, and maintain various IT systems and applications
Respond to tickets in accordance with SLA guidelines and document all support activities
Assist with onsite and remote support for clients as needed
Contribute to the development of knowledge base articles and technical documentation
Participate in projects and new technology implementations
Skills You'll Need:
Valid license and reliable transportation to travel to client sites
Minimum 2 years IT industry experience in SMB environments - MSP experience preferred
Strong knowledge of Windows operating systems, Active Directory, and Microsoft 365 administration
Familiarity with networking concepts, firewalls, and VLANs
Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly
Ability to lift 40 pounds (Computers, printers, cables, batteries, etc.)
Ability to work with cabling in cubicle floor arrangements, walls, or ceiling using a ladder
Nice to Have:
Experience with virtualization technologies (VMware, Hyper-V)
Experience with Microsoft Remote Desktop environments
Experience with ticketing systems (e.g., Autotask)
Knowledge of cybersecurity best practices
Next Steps:
Quick apply with your resume here
Or
Get a head start on our application and aptitude testing process here:
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Desktop Support Specialist
Specialist job in Austin, TX
Job Title - Desktop Support Specialist
Job Type - Fulltime
Key Responsibilities:
Provide frontline support for end-user hardware (desktops, laptops, printers, scanners) and software applications (Office 365, ERP tools, communication platforms).
Troubleshoot and resolve issues related to Windows OS, user profiles, email access, VPN, and printing.
Support mobile device setup and management for sales or field teams.
Set up and deploy IT equipment for new hires or site expansions, ensuring minimal disruption to operations.
Assist with IT support in warehouse/distribution environments, including support for barcode scanners, handheld devices, and label printers.
Escalate and track issues that require higher-level intervention or vendor support.
Collaborate with network and system administrators for more complex technical issues.
Maintain accurate documentation of incidents, resolutions, and asset inventories.
Provide occasional support outside of regular business hours, particularly during product launches, promotions, or peak seasons.
Required Skills and Qualifications:
2+ years of experience in desktop or end-user support, preferably in a corporate or consumer goods environment.
Solid understanding of Windows 10/11, Microsoft 365, and basic networking (DNS, DHCP, IP configuration).
Familiarity with Active Directory, user account provisioning, and permission management.
Hands-on experience supporting printers, label printers, and scanners in a production or warehouse setting.
Strong problem-solving, interpersonal, and time-management skills.
Customer-service mindset with the ability to communicate clearly with both technical and non-technical users.
Preferred Qualifications:
Experience supporting IT in a manufacturing, distribution, or retail environment.
Certifications such as CompTIA A+, Microsoft 365 Certified: Modern Desktop Administrator, or ITIL Foundation.
Familiarity with helpdesk systems like ServiceNow, Jira Service Desk, or Freshservice.
Logistics Specialist
Specialist job in Austin, TX
Programmers.io is currently looking for a "Logistics Specialist"
Onsite Role in Austin, Texas, United States
FULL Time Role -( Open for US CITIZENS OR GREEN CARD HOLDERS ) NO C2C
Logistics Specialist to support outbound transportation operations across North America. In this role, you will help manage transportation providers and work closely with cross-functional partners to ensure timely, high-quality delivery of A products to our retail stores and major reseller partners. This is an excellent opportunity for someone with logistics or supply chain experience who is looking to grow their impact in a fast-paced, innovative environment.
Key Responsibilities
Support the day-to-day management of transportation providers, focusing on service execution, performance tracking, and issue resolution
Collaborate with internal teams (e.g., Retail, Customer Fulfillment, Planning, Sourcing) to ensure delivery alignment with partner expectations
Help monitor last-mile delivery to retail stores and distribution centers, flagging risks and supporting proactive exception handling
Assist in the analysis of carrier KPIs and delivery performance, identifying trends and supporting improvement initiatives
Contribute to transportation capacity planning efforts, including forecast reviews and readiness for seasonal peaks or product launches
Participate in logistics projects and initiatives, supporting planning, documentation, and execution tasks
Build relationships across teams to support outbound execution and continuous improvement
Communicate clearly, collaborate across teams, and contribute to problem-solving discussions
Please share your resume on ************************ along with your annual pay expectations
Client Success Specialist
Specialist job in Austin, TX
Great organizations are made of great people, and we're looking to fill a Client Success Specialist role on our growing team. This is a full-time position. The primary responsibility is providing excellent support to our new and existing clients, via ticket resolution, training, and onboarding new clients onto our healthcare SaaS application. The ideal candidate would have job experience in a similar client success support role. Candidates must enjoy and work well with technology and possess great written and verbal communication skills.
Other responsibilities include tracking support issues, helping set up and implement new client locations, creating training materials and release notes, and helping to prioritize development of new features based on client feedback. This person will also work very closely with the client success and development teams and likely be trained to use development tools for issue investigation and data manipulation as a part of their duties.Responsibilities
Learn and understand the Infusion Center healthcare model
Onboard new clients onto and support existing clients on our healthcare SaaS application
Troubleshoot and document software operational and technical issues
Respond to client support issues, report bugs/issues and feature requests
Provide excellent client service with friendly, professional responses
Create client training materials, draft release notes, and help prioritize development of new features
Go beyond your comfort zone when needed
Be an awesome addition to our growing team
Qualifications
Bachelor's degree, required
2+ years of experience in Client Relations, Account Management, Customer Success, or Technical Support, required
Proven track record of achieving and exceeding measurable goals
Must be detail-oriented, able to multi-task and be extremely organized and efficient
Must possess excellent written and oral communication skills, including ability to communicate with all levels of org chart
Ability to say: “I don't know, but I can get that answer for you” and then find the answer for the client
Excellent computer skills: Adobe Acrobat, Google Suite and all Microsoft Office Applications
Experience in information technology and technical support a plus, but not required
Able to work independently (but understand we won't leave you on an island)
Some travel required (10%)
$70,000 - $75,000 a year About WeInfuseCome join our growing company. We are an established healthcare SaaS company with offices in Dallas and Austin.
Founded in 2016, WeInfuse is an infusion center software and consulting organization. Our founders and their team have developed the first and only end-to-end software solution for infusion centers that has gained significant traction in the market. In addition to providing the industry's leading SaaS solution, WeInfuse provides infusion center start-up, optimization and pharmaceutical manufacturer consulting services.
For US-Based Roles: We are not offering new sponsorships opportunities at this time for persons requiring employment visas, such as an H-1B; authorization to work in the U.S. is a precondition of employment.
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of WeInfuse team members are considered the property of WeInfuse and are not subject to payment of agency fees
.
Auto-ApplyClient Specialist
Specialist job in Austin, TX
About the Role
Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar.
What You'll Do
Front Desk Responsibilities:
Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience
Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service
Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand
Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time
Assist clients, building individual connections, and providing direction with any questions or concerns
Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner
Deliver first class client experience at all times
Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed
Guide clients with regards to the latest studio promotions, membership discounts and/or special events
Maintain product knowledge for all studio retail operations
Participate in all relevant training and development programs and meetings as directed by Operations leaders
Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements
Fuel Bar Responsibilities:
Deliver quality protein smoothies and customer service in the Fuel Bar
Handle pre-orders and orders on the spot, custom to each client's needs
Assist clients with questions and product selection
Complete client's orders in a timely manner utilizing a POS transaction
Maintain fuel bar department areas clean and sanitized
Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations
Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy
Prepare various fuel bar goods following company recipes
Facility Maintenance:
Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors
Support in cleaning and maintaining of locker rooms to brand standard as directed
Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas
Conduct small studio repairs when appropriate
Laundry services, including collecting, washing, and folding towels
Adhere to daily and weekly cleaning and maintenance checklists
Customer Service:
Ensure all existing and new clients are provided with the highest level of hospitality
Maintain client database and utilize information to increase client contact
Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools
Qualifications
Strong hospitality skills and alignment with Barry's Mission, Vision and Values.
Ability to work either a full-time or part-time schedule
Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs.
Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs.
Friendly, outgoing personality and enjoy social interaction
Exhibits enthusiasm for the studio and for the job
Must be a patient, courteous listener, able to show empathy
Responding to clients request with a can-do attitude
Cooperative manner with a focus on team culture.
Ability to prioritize and work within a fast-paced environment
Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment
Have an eye for detail and care for the studio's appearance and cleanliness
Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness
Maintain a professional appearance and behavior
Demonstrate excellent communication skills
Candidates must be at least 18 years or older to apply
Oncology (Genitourinary) Business Specialist - Austin North, TX
Specialist job in Austin, TX
**Oncology (Genitourinary) Business Specialist - Austin, TX** Astellas is announcing an Oncology (Genitourinary) Business Specialist opportunity in the Austin, TX area. Territory includes but is not limited to: Austin, Killeen, and Waco. **PURPOSE AND SCOPE:**
To ensure the achievement of sales goals in territory by promoting Astellas oncology products and services to physicians and other medical personnel within assigned geography. Educate customers on characteristics, advantages, indicated treatment and all other developments related to promoted products. Professionally represent Astellas in the field and ensure high levels of visibility and customer satisfaction in territory. Maintain effective communication and relationships with key external and internal customers.
_Flexible pay grade level, based on candidate background and skillset_
**ESSENTIAL JOB RESPONSIBILITIES:**
+ Call on targeted physicians and oncology centers to promote and educate on the use of Astellas products through one-on-one meetings and presentations, professional education programs and other appropriate means. Responsible for ensuring high levels of call and field productivity; expected to meet call plan expectations, with 5 days in the field each week, supported by office time needed for call planning and follow-up, preparing presentations, making appointments, etc.
+ Develop Sales plans and business territory plan activities to support customers using company resources and promotional activities as identified by Oncology Regional Business Manager (ORBM)
+ Utilize clinical knowledge to influence prescribing habits
+ Coordinate promotional efforts with peers across franchises
+ Achieve quarterly sales goals within territory while adhering to all ethical sales practices and required regulations
+ Deliver the highest level of clinical and technical value, helping the healthcare customer meet their unique patient care needs, while operating at all times within regulatory guidelines
+ Ensure optimum strategy development using territory business plan
+ Responsible for accurately reporting sales activities, testing, territory expenses and submitting written reports as necessary by the deadline set forth and defined by Oncology Regional Business Manager
+ Appropriately manage and maintain all company equipment and promotional materials (company literature, materials, etc.) according to necessary company guidelines
+ Attend all company-sponsored sales and medical meetings as directed by company management (POA's, National Sales Meetings, Regional and Local Conventions, etc.)
+ Continuous learning on efficient sales and communication techniques and product / therapeutic area training
+ Additional responsibilities as necessary
**QUANTITATIVE DIMENSIONS:**
+ Direct impact on obtaining sales attainment
+ Maintain adequate call coverage at National Level
+ Deployment of promotional resources at National Level
**ORGANIZATIONAL CONTEXT:**
+ Reports to Oncology Regional Business Manager (ORBM)
+ No Direct Reports
**REQUIRED QUALIFICATIONS:**
+ Bachelor's degree with minimum of 4 years of pharmaceutical sales
+ Proven track record of successful sales results and ability to meet or exceed objectives
+ Proven capability in managing accounts with solid selling competencies
+ Demonstrated business acumen to understand and analyze business and market drivers, and develop and execute business plan
+ Demonstrated skills at building and maintaining professional relationships with key customers, office staff and others in the customer influence network
+ Proven ability to work in matrix teams
+ Travel is required
+ Valid Driver's License in good standing
**PREFERRED QUALIFICATIONS**
+ 2+ Years of oncology selling experience
+ Fundamental understanding the oncology reimbursement landscape
+ Well established relationships with the key oncology cancer centers and treating clinicians in assigned territory
+ Oncology therapeutic area knowledge /experience
**Salary Range:** $116,375 - $192,500 (Final compensation will be determined based on a variety of factors, including but not limited to skills, experience and organizational equity considerations)
**Benefits:**
+ Medical, Dental and Vision Insurance
+ Generous Paid Time Off options, including Vacation and Sick time, plus national holidays including year-end shut down
+ 401(k) match and annual company contribution
+ Company paid life insurance
+ Annual Corporate Bonus and Quarterly Sales Incentive for eligible positions
+ Long Term Incentive Plan for eligible positions
+ Company-paid fleet vehicle for eligible positions
+ Referral bonus program
**\#LI-LK**
_All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability._
Category Sales
Astellas is committed to equality of opportunity in all aspects of employment.
EOE including Disability/Protected Veterans
Business Messaging Specialist
Specialist job in Austin, TX
Meta is seeking an exceptional individual to serve as a Business Messaging Specialist, focused on acquiring new customers in the United States. If you are a highly motivated team player who has experience in sales, product solutions, driving and measuring customer success, has a bias for action and rolling up your sleeves to get things done, and wants to unlock the potential of WhatsApp to serve millions of businesses, we would be excited to hear from you.This role will primarily focus in growing our WhatsApp Business Platform, which serves mid and large-sized clients in the US. The ideal candidate will have extensive Enterprise sales experience, preferably in driving growth and consumption for SaaS solutions, especially in a revenue-oriented role. The role requires both building and delivering success with our key clients, by providing the right solutions based on business needs, joint planning, and driving execution through internal cross functional teams and external partners. The candidate will possess proven skills around Sales, Solutioning, and Customer Success, and can effectively influence and communicate with top levels of management. The candidate will thrive in a team-oriented environment, working with the Product, Business Development, Marketing, Operations and Engineering teams to develop new ways we can improve the Business Messaging experience.
Minimum Qualifications
* 6+ years of enterprise sales and business experience
* Possess executive maturity, presence and experience in building trust with decision makers and articulating business value to key decision makers
* Experience in leading and driving the entire sales cycle, orchestrating cross-functional teams where necessary, leveraging repeatable offerings that maximize revenue and increase client satisfaction
* Analytical and problem-solving experience with large-scale systems
* Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership
* Bachelor's degree
* Experience with performance measurement in SaaS/CPaaS, CRM, or Marketing Technology
Responsibilities
* Develop a comprehensive understanding of clients' business objectives and offer solutions on WhatsApp Business as a platform. Leverage platform potential as well as engaging partners to build additional solutions as relevant
* Demonstrate thought leadership and develop strategic client plans to drive growth against goals, including by reviewing forecasts, assessing and mitigating risks, and removing blockers
* Develop and present compelling value propositions, business cases, along with commercial structure, for clients to drive measurable outcomes
* Build client relationships and trust with high level decision makers across business, technical, customer experience, marketing, and other relevant stakeholders, to gain mindshare on WhatsApp as a platform that can help drive measurable business results. Act as a trusted advisor to help the clients transform their business
* Engage relevant support and engineering teams to address issues, determine the root cause of problems, remove blockers, and improve overall experience
* Work with cross-functional teams to develop strategies to scale client-facing activities. Help build global playbooks/guides on best practices around product implementation and solutions success based on Client learnings
* Actively seek client feedback (both formal and informal) and understand the drivers of satisfaction and/or dissatisfaction. Effectively communicate the feedback internally to identify feature gaps and improvement opportunities
* Focus on winning new logos for the US Business Messaging Market
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
Loan Specialist Sales - Austin
Specialist job in Austin, TX
THIS POSITION IS BASED IN AUSTIN, TEXAS AND IS ONSITE - ONLY APPLICANTS WITHIN 60 MILES OF THE OFFICE WILL BE CONSIDERED - if you are outside of Texas, please apply to our Remote post at ***********************
Loan Specialist - Sales (range $36k - $70k)
ABOUT US: The Savings Group is an innovative FinTech company that is powering finance in the age of mobility. We function as a virtual Finance & Insurance office, finding our customers the perfect lender for their car loan or refinance. This means we're able to solidify our customers' auto loans prior to going to the dealership, and our marketplace of lenders ensures they get the lowest rate available.
WHAT YOU WILL DO: As a Loan Specialist, you will play a crucial role in providing direct-to-consumer auto finance and refinance solutions. You will deliver superior customer service, respond to inquiries that are already approved for the refinance, and offer additional finance and coverage options to enhance the customer experience.
You'll be structuring your loans and pitching optional coverages to the borrowers. You will also manage the loan through the different steps to ensure funding. Your duties include preparing loans for the contracting process, calling borrowers to review electronic documents and title documents, and ensuring all documents are signed and tracked. You'll handle various statuses of the loan, ensuring all steps are followed and errors are fixed promptly.
WHAT'S IN IT FOR YOU:
Six (6) figure earning potential with hourly/salary plus uncapped commissions. Average Loan Specialists are pacing at $70-80k per year with top performers exceeding $150k+ per year, which is uncapped and has no ceiling
This position starts as an hourly based position ($17.31/hour) and includes overtime pay along with a higher per deal commission plan for the first three full months to allow for ramp up time with great earning potential during your learning period
On the first day of the fourth full month Loan Specialists move to salary on the standard commission structure based on a tiered system for overall revenue and product sales
On top of uncapped commissions, the better you perform the more leads you are provided, greatly increasing your earning potential
Training
Paid time off and paid holidays
401K with company match
Health, dental, vision, life and disability insurance options
HOW YOU WILL DO IT:
Customer Engagement: Interact with customers to understand their needs and provide tailored auto finance and refinance options. Provide exceptional customer service, addressing inquiries and resolving any issues promptly and professionally.
Loan Processing: Facilitate the loan application process from start to finish, ensuring all required documentation is accurately completed and submitted, while working with supporting departments
Daily achieving 60+ outbound phone calls, 3 to 5 hours of talk time with texting and emails
Product Knowledge: Maintain a deep understanding of our products to effectively offer and explain additional options to customers.
Develop sales skills to effectively present benefits of loan options and sell additional products
Manage expectations and overcome objections with a consultative sales approach.
Work within our lending partners' guidelines.
Walk customers through document signing, collecting necessary stipulations, consistent follow up until loan has funded.
Quality assurance of all work through provided tools - lender information, state information, documentation, notation, checklists, etc.
Collaboration: Work closely with other team members and departments to ensure a seamless customer experience.
Compliance: Adhere to all regulatory and company policies to ensure compliance in all loan processing activities.
Effectively manage and maintain an organized pipeline.
Additional duties as required.
WHAT WE ARE LOOKING FOR:
We are seeking dynamic individuals who thrive in energetic environments and possess a knack for engaging interactions. While experience in sales is an advantageous asset, it is the versatility and adaptability of a candidate that truly shines in this role. Our successful team members hail from a diverse array of backgrounds, including but not limited to:
Customer Service Excellence: Whether it's behind the bar or at the front of a restaurant, providing top-notch service is second nature.
Automotive Industry Savvy: From dealerships to repair shops, understanding the fast-paced nature of the automotive world is a valuable skill.
Call Center Expertise: Managing high-volume calls with patience and efficiency is a testament to a candidate's resilience and communication prowess.
Sales Acumen: A history of sales-oriented roles demonstrates a candidate's ability to persuade and meet targets effectively.
We value the rich experiences that candidates from these industries bring to our team, fostering a culture of learning, growth, and success.
WHAT YOU NEED:
Education: High school diploma, or equivalent required. Associates or bachelor's degree preferred.
Language/Communication/Interpersonal: Ability to speak read and write fluent English. Strong verbal and written communication skills, with an emphasis on communication of channel operations. Ability to effectively communicate with all levels of the company. Ability to establish and maintain effective working relationships and objectively coach associates and management through complex issues. Excellent presentation skills.
Math Skills: Basic computation skills
High Level of Organization: Managing your time, energy and workspace well and can accomplish all your assigned tasks successfully before end of day.
Analytical: Detail-oriented with the ability to organize, prioritize, and work independently. Strong reasoning and critical thinking skills.
Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving concrete variables in standardized situations.
Technical: Proficient with Microsoft Office and Teams, with intermediate Excel ability. Ability to navigate multiple systems and platforms. Experience with CRMs preferred.
Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.
The Savings Group (including all its subsidiaries: AUTOPAY, RateGenius Loan Services, Inc., and Innovative Funding Services dba Tresl) is an equal opportunity employer. With regard to hiring and promotions, qualified persons will not be denied employment opportunity based on race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age 40 and over, disability, military status, or genetic information. Any questions or concerns about our EEO policy should be directed to Human Resources
Auto-ApplyHome Loan Specialist II
Specialist job in Austin, TX
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Perform complex data and document validation.
- Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Handle more complex calls, emails, or chat sessions.
- Complete appraisal eligibility tasks.
- Evaluate loan applications for compliance with product guidelines.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Proficiency in Microsoft Office.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise.
Job Ref: 141859
### Place of Work
On-site
### Requisition ID
141859
### Application Email
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Easy ApplyResidential Appointment Scheduling Specialist - Roofing Services
Specialist job in Sunset Valley, TX
Job Description
Are you hungry to make big commissions and help homeowners protect their property? Join our team today! We'll train you to succeed and provide the tools you need to close deals fast.
Responsibilities:
Knock on doors, connect with homeowners, and build trust.
Schedule roof inspections and explain our process clearly.
Assist customers through their insurance claims.
Communicate effectively with both clients and team members.
Requirements:
Must be at least 18 years old.
Owns a vehicle and a ladder (or willing to buy one).
Comfortable working on roofs and lifting up to 70 lbs.
Confident and motivated to canvass in local neighborhoods.
Send your application today!
Join our 30-minute discovery call to see if this is the right fit. APPLY NOW!
Disclaimer: This advertisement displays potential earnings examples. Actual income will vary based on factors like experience, skills, and individual effort.
Requirements
Must be 18 years of age or older
Must have a valid driver's license
Benefits
Weekly Pay
Uncapped Commission
Flexible Schedule
ATM Route/Collection Specialist
Specialist job in Austin, TX
The ATM Route/Collection Specialist is responsible for installing, servicing, maintaining, and collecting Automated Teller Machines (ATMs), CRTs, and other gaming or cash-handling equipment along designated routes. This role ensures that all machines operate efficiently, remain stocked, and provide a secure and reliable experience. The position requires attention to detail, operational awareness, strong customer service, and the ability to work independently while adhering to safety and compliance standards. During downtime or lighter routes, the specialist will assist the warehouse team with equipment processing, inventory management, and other operational tasks.
Key Responsibilities:
Route Management & Execution
Plan, organize, and execute daily ATM and collection routes to ensure on-time service, maximum uptime, and timely pickups.
Adjust routes as needed due to machine performance, traffic, weather, emergencies, or customer requests.
Maintain accurate logs and schedules, and report delays or issues to management promptly.
ATM & Equipment Servicing
Replenish cash and consumables (receipt paper, supplies).
Perform basic troubleshooting and minor repairs, including clearing jams, resetting machines, and diagnosing hardware/software issues.
Inspect ATMs, CRTs, and other equipment regularly to ensure cleanliness, security, and proper operation.
Collections & Documentation
Collect assigned materials efficiently, accurately, and safely.
Verify quantities, record overages or shortages, and document all pickups and deposits.
Track machine performance and escalate recurring technical issues.
Maintain detailed logs of service, collection, and any irregularities.
Security & Compliance
Follow strict cash-handling and access-control procedures.
Adhere to company policies, state, and federal regulations regarding banking and electronic systems.
Report suspicious activity, tampering, or potential security risks immediately.
Customer & Vendor Coordination
Communicate professionally with clients, site owners, and vendors regarding service schedules.
Coordinate with Asset Manager to support route efficiency and uptime.
Warehouse & Team Support
Assist the warehouse team during downtime with equipment processing, inventory management, and other operational tasks.
Maintain cleanliness, organization, and readiness of all assigned equipment and vehicles.
Equipment & Vehicle Care
Conduct pre- and post-trip inspections of company vehicles and equipment.
Operate vehicles and equipment safely and in compliance with company policies.
Report maintenance needs, hazards, or route obstacles promptly.
Qualifications:
High school diploma or equivalent; technical training or related certifications preferred.
Prior experience in ATM servicing, cash handling, collections, field operations, or route-based work is highly desirable.
Strong mechanical and technical troubleshooting skills.
Excellent time-management, organizational, and communication abilities.
Valid driver's license with a clean driving record.
Ability to lift and carry equipment or supplies safely.
Must pass background checks and meet security requirements related to cash handling.
Preferred Skills:
Experience with ATM hardware/software platforms (e.g., NCR, Diebold, Hyosung).
Knowledge of banking regulations and cash-management procedures.
Comfort working independently in the field with minimal supervision.
Strong problem-solving skills and adaptability in dynamic route conditions.
Work Environment:
Primarily field-based with daily travel between ATM and collection locations.
Exposure to indoor and outdoor environments.
May require non-standard hours, including early mornings, evenings, weekends, or on-call support.
Auto-ApplyMedcial Collection Specialist
Specialist job in Austin, TX
USPI Medical Park Tower Surgery Centeris seeking a motivated Collection Specialist to join our team. We have 5 OR rooms. We perform outpatient surgical procedures in General, Ophthalmology, Orthopedic, Urology.Position requires weekdays only -- no holidays, weekends, or call. Some early mornings and later evenings may be required; schedule subject to change based on surgical schedule and flow of the day.
We are looking for an experienced Collection Specialist to contact clients and collect outstanding payments. You will strike a balance between maintaining trustful relationships and ensuring timely payments.
Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills as well as an ability to work independently and interdependently with other business office staff.
JOB SUMMARY
Under the direction of the Business Office Manager, the Collections Specialist is responsible for follow up on delinquent surgery center claims and working an expected number of claims per day. Majority of claims will have been submitted to various insurance carriers electronically. Knowledge of how to interpret a managed care contract, Medicare and Medicaid and Workers Compensation claims is a must. You will be given tools to calculate allowable and required to determine appropriateness of reimbursement and appeal claims as necessary.
* Extensive contact with insurance carriers of all types as well as communication with patients regarding out-of-pocket amounts is required. Identification of accounts which have either been under or over paid, issuing credit balance information to the insurance carrier or the patient.
* These practices shall be done in a professional and communicative manner, per policies and procedures, guidelines, internal control measures and established goals.
* Candidate must be a team player and have ability to communicate well with direct reports, patients, customers, insurance carriers, etc.
* Ability to manage accounts worked independently, and in a productive manner.
* Must project a professional demeanor and appearance while maintaining the confidentiality of the surgery center and patients.
* Works well in stressful environment and in situations that demand patience.
* Projects a professional demeanor and appearance while maintaining the confidentiality of administration, patients, physicians and employees.
* Works under stress and in situations that demand patience and tact while providing impeccable service.
#USP-123
#LI-CM1
Required Skills:
Qualifications:
* 3 or more years' experience in healthcare insurance collections of all types. Preference shown to previous experience in an ambulatory surgical setting.
* Prefer previous experience working with Advantx. (Patient Accounting System)
* Experience with electronic patient information systems.
* Prefer previous experience with Electronic Health Record system but will train.
* Medical terminology.
* Ability to work independently.
* Excellent communication skills and interpersonal skills.
* Skilled in time management and prioritization of emergent situations.
* Good customer service skills, always demonstrates professionalism.
* Comfortable utilizing critical thinking skills.
* Proficient with Microsoft Office products.
Hospital Collections Specialist
Specialist job in Austin, TX
Summary of Job The role of a Collection Specialist in the Revenue Cycle Management department is to follow up on any unpaid insurance claims. Essential Duties and Responsibilities • Working of aged accounts • Complex denial research • Participate in client meetings • Answer patient, client, or insurance carrier questions regarding claims • Maintain the strictest confidentiality in accordance with all HIPAA guidelines/regulations • Stay abreast of code changes, updates to reimbursement guidelines, and coverage policies
Summary of Job The role of a Collection Specialist in the Revenue Cycle Management department is to follow up on any unpaid insurance claims. Essential Duties and Responsibilities • Working of aged accounts • Complex denial research • Participate in client meetings • Answer patient, client, or insurance carrier questions regarding claims • Maintain the strictest confidentiality in accordance with all HIPAA guidelines/regulations • Stay abreast of code changes, updates to reimbursement guidelines, and coverage policies
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required including computer skills/level. • Working knowledge of healthcare code sets • Working knowledge of clean claim practices • Working knowledge of the adjudication process • Ability to research and follow claims appeal guidelines/processes • Understanding of the complete healthcare revenue cycle • Understanding of provider contracts and credentialing • Understanding of basic accounting functions • Proficient in Microsoft Outlook, Word, Excel • Organized and detail-oriented Education and/or Experience Previous experience in a healthcare billing capacity required. Previous experience with hospital based follow-up desired. Previous experience with electronic health records/practice management system desired. Language Skills Employees are required to speak, read and write English Certificates / Licenses / Registrations None required, coding certificates desirable (CPC, CCS-P, CCS, etc.) Physical Demands / Work Environment All employees must be able to lift 50lbs
Skills & Requirements Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required including computer skills/level. • Working knowledge of healthcare code sets • Working knowledge of clean claim practices • Working knowledge of the adjudication process • Ability to research and follow claims appeal guidelines/processes • Understanding of the complete healthcare revenue cycle • Understanding of provider contracts and credentialing • Understanding of basic accounting functions • Proficient in Microsoft Outlook, Word, Excel • Organized and detail-oriented Education and/or Experience Previous experience in a healthcare billing capacity required. Previous experience with hospital based follow-up desired. Previous experience with electronic health records/practice management system desired. Language Skills Employees are required to speak, read and write English Certificates / Licenses / Registrations None required, coding certificates desirable (CPC, CCS-P, CCS, etc.) Physical Demands / Work Environment All employees must be able to lift 50lbs
Desktop Support Specialist
Specialist job in Austin, TX
Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate's or bachelor's degree in information technology, Computer Science, or related
field, or equivalent work experience.
· 2-4 years of experience in a desktop support or similar role.
· Strong knowledge of Windows and Mac operating systems.
· Proficiency with Microsoft Office Suite and other common software applications.
· Experience with Active Directory, group policies, and user account management.
· Familiarity with remote desktop tools and support software.
· Excellent problem-solving and analytical skills.
· Strong communication and interpersonal skills.
· Ability to work independently and as part of a team.
· Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support
Technician (MCDST) are a plus
Information Technology Specialist
Specialist job in Round Rock, TX
About the Role:
Seeking a Camera Lab Test Engineer to join HP's team focused on developing cutting-edge video conferencing devices and camera systems. This entry-level position is ideal for a recent graduate eager to learn and grow in a fast-paced environment.
Responsibilities:
Perform objective testing in camera labs for new product development, including webcams and video conferencing devices.
Execute test plans for software updates, image quality, and audio-visual performance.
Assist in validating AI/ML features such as facial recognition, background blurring, and audio enhancements.
Document test results and collaborate with engineering teams to troubleshoot and resolve issues.
Support quality assurance processes and inline testing tools during development cycles.
What You'll Learn:
Hands-on experience with Microsoft-certified camera labs and advanced testing methodologies.
Exposure to video collaboration technologies, imaging pipelines, and ISP tuning.
Training in quality assessments (IQC/OQC) and RFQ processes.
Qualifications:
Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or related field.
Strong interest in camera systems, video conferencing technology, and software testing.
Basic understanding of hardware/software integration is a plus.
Excellent attention to detail and willingness to learn.
Ideal Candidate:
Curious, proactive, and eager to work in a collaborative environment.
Comfortable working in labs and learning new tools and processes.
Business Messaging Specialist
Specialist job in Austin, TX
Meta is seeking an exceptional individual to serve as a Business Messaging Specialist, for our strategic clients in the United States. If you are a highly motivated team player who has experience in sales, product solutions, driving and measuring customer success, has a bias for action and rolling up your sleeves to get things done, and wants to unlock the potential of WhatsApp to serve millions of businesses, we would be excited to hear from you.This role will primarily focus in growing our WhatsApp Business Platform, which serves mid and large-sized clients in the US. The ideal candidate will have extensive Enterprise sales experience, preferably in driving growth and consumption for SaaS solutions, especially in a revenue-oriented role. The role requires both building and delivering success with our key clients, by providing the right solutions based on business needs, joint planning, and driving execution through internal cross functional teams and external partners. The candidate will possess proven skills around Sales, Solutioning, and Customer Success, and can effectively influence and communicate with top levels of management. The candidate will thrive in a team-oriented environment, working with the Product, Business Development, Marketing, Operations and Engineering teams to develop new ways we can improve the Business Messaging experience.
Minimum Qualifications
* 8+ years of enterprise sales and business experience
* Possess executive maturity, presence and experience in building trust with decision makers and articulating business value to key decision makers
* Experience in leading and driving the entire sales cycle, orchestrating cross-functional teams where necessary, leveraging repeatable offerings that maximize revenue and increase client satisfaction
* Analytical and problem-solving experience with large-scale systems
* Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership
* Bachelor's degree
* Experience with performance measurement in SaaS/CPaaS, CRM, or Marketing Technology
Responsibilities
* Develop a comprehensive understanding of clients' business objectives and offer solutions on WhatsApp Business as a platform. Leverage platform potential as well as engaging partners to build additional solutions as relevant
* Demonstrate thought leadership and develop strategic client plans to drive growth against goals, including by reviewing forecasts, assessing and mitigating risks, and removing blockers
* Develop and present compelling value propositions, business cases, along with commercial structure, for clients to drive measurable outcomes
* Build client relationships and trust with high level decision makers across business, technical, customer experience, marketing, and other relevant stakeholders, to gain mindshare on WhatsApp as a platform that can help drive measurable business results. Act as a trusted advisor to help the clients transform their business
* Engage relevant support and engineering teams to address issues, determine the root cause of problems, remove blockers, and improve overall experience
* Work with cross-functional teams to develop strategies to scale client-facing activities. Help build global playbooks/guides on best practices around product implementation and solutions success based on Client learnings
* Actively seek client feedback (both formal and informal) and understand the drivers of satisfaction and/or dissatisfaction. Effectively communicate the feedback internally to identify feature gaps and improvement opportunities
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
Oncology (Genitourinary) Business Specialist - Austin North, TX
Specialist job in Austin, TX
Oncology (Genitourinary) Business Specialist - Austin, TX
Astellas is announcing an Oncology (Genitourinary) Business Specialist opportunity in the Austin, TX area. Territory includes but is not limited to: Austin, Killeen, and Waco.
PURPOSE AND SCOPE:
To ensure the achievement of sales goals in territory by promoting Astellas oncology products and services to physicians and other medical personnel within assigned geography. Educate customers on characteristics, advantages, indicated treatment and all other developments related to promoted products. Professionally represent Astellas in the field and ensure high levels of visibility and customer satisfaction in territory. Maintain effective communication and relationships with key external and internal customers.
Flexible pay grade level, based on candidate background and skillset
ESSENTIAL JOB RESPONSIBILITIES:
Call on targeted physicians and oncology centers to promote and educate on the use of Astellas products through one-on-one meetings and presentations, professional education programs and other appropriate means. Responsible for ensuring high levels of call and field productivity; expected to meet call plan expectations, with 5 days in the field each week, supported by office time needed for call planning and follow-up, preparing presentations, making appointments, etc.
Develop Sales plans and business territory plan activities to support customers using company resources and promotional activities as identified by Oncology Regional Business Manager (ORBM)
Utilize clinical knowledge to influence prescribing habits
Coordinate promotional efforts with peers across franchises
Achieve quarterly sales goals within territory while adhering to all ethical sales practices and required regulations
Deliver the highest level of clinical and technical value, helping the healthcare customer meet their unique patient care needs, while operating at all times within regulatory guidelines
Ensure optimum strategy development using territory business plan
Responsible for accurately reporting sales activities, testing, territory expenses and submitting written reports as necessary by the deadline set forth and defined by Oncology Regional Business Manager
Appropriately manage and maintain all company equipment and promotional materials (company literature, materials, etc.) according to necessary company guidelines
Attend all company-sponsored sales and medical meetings as directed by company management (POA's, National Sales Meetings, Regional and Local Conventions, etc.)
Continuous learning on efficient sales and communication techniques and product / therapeutic area training
Additional responsibilities as necessary
QUANTITATIVE DIMENSIONS:
Direct impact on obtaining sales attainment
Maintain adequate call coverage at National Level
Deployment of promotional resources at National Level
ORGANIZATIONAL CONTEXT:
Reports to Oncology Regional Business Manager (ORBM)
No Direct Reports