Specialist jobs in Bellingham, WA - 50 jobs

Heritage Bank has an exciting opportunity to join our organization! Are you a friendly and helpful customer service professional? Can you expertly handle high-volume inbound calls while documenting call notes? Do you thrive on finding solutions for your customers? If so, apply today to learn more about this great opportunity! Heritage Bank is seeking a Customer Support Specialist (Banking Call Center) at our Burlington Administrative Center. Individuals in this role help customers by providing a warm welcome and greeting to everyone who calls in for assistance, and will process a variety of financial requests, while learning and maintaining a thorough knowledge of the Bank's products and services, to inform customers of other bank services that will meet their current and future needs. This position is Full Time; typical schedule is Monday - Friday 8:00 a.m. to 5:00 p.m. and rotating Saturdays 9:00 a.m. to 1:00 p.m. Flexibility is required to ensure adequate staffing for training or employee absences. This position is fully onsite in Burlington, Washington. Base Salary Range: Level I - $20.00 - $21.62- $24.84 per hour Level II - $22.00 - $22.70- $26.87 per hour Senior - $23.00 - $23.84- $28.61 per hour Depending on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered. The Role at a Glance: Provide exceptional service to internal and external customers in accordance with the Heritage Bank Service Standards. Build and maintain strong relationships with all internal and external customers. Perform and/or assist with a full range of customer service oriented telephone activities; responds to customer inquiries and determines appropriate response or direction for the caller and customer escalations, as needed. Resolve online service customer requests through research and navigation within the organization, or escalation to an appropriate resource. Investigate and resolve problems for employees and customers via telephone or in person and escalate to management as appropriate. Ability to consistently apply superior decision making techniques pertaining to inquiries and requests as they apply to existing policies and procedures, keeping within assigned approval limits. Work effectively with other branches and departments as necessary for customer inquiry/problem resolution. Follow up on customer inquiries not immediately resolved. Accurately and efficiently transfers customer calls to appropriate specialist(s), or for escalated issues, as needed, and/or for additional research or resolution. Assesses customer and prospective customer needs, by telephone to meet their needs in a consistent and effective manner to build customer relationships. Actively participates in marketing and sales promotions, and recommend and refer bank products based on customer needs. Participates in training programs to enhance knowledge and referral abilities. Gains working knowledge of, and ensures bank activities, and job responsibilities are performed in compliance with, all state and federal banking laws and regulations. Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities. Protects and maintains confidentiality with all customer financial data when handling customer requests and transactions. Account maintenance for customer deposit accounts, including adjustments, researching, and file maintenance. Contributes to the success of the Customer Service Center Department with willingness to share in all department responsibilities. Core Skills and Qualifications: High School Diploma or equivalent - required. Job-specific and/or ongoing participation in Bank sponsored education may be required. Level I - Minimum 6 months to a year of recent experience in retail banking and/or bank operations, with emphasis on providing exceptional customer service, within a financial services and/or service center industry - required. Level II - 2+ years recent experience in retail banking, bank operations and/or a service / call center environment, with working knowledge and experience in multiple functions including online/electronic banking, account maintenance, billing questions and research, regulatory compliance, operations, and phone applications and systems - required. Senior - 3+ years recent call center experience with emphasis on providing exceptional customer service, advanced technical skills and thorough working knowledge and proficiency in all major functions within a service center environment, in a financial services industry - required. Provides an exceptional level of quality service for internal and external customers, and responds to customers' needs, questions and concerns in an accurate, effective, and timely manner to solicit feedback to improve service. Ability to maintain and manage personal composure when confronted with a difficult situation and/or customer, with the ability to provide clients with information, data, advice and solutions, as well as gain their trust and respect with all levels of staff and management. Excellent listening, verbal, written and telephone etiquette business communication skills, with the ability to communicate outstanding/follow up or technical issues over the phone, in person and via email; with the ability to read, write, speak and understand English well. Demonstrated sales and business development skills with the ability to identify customer needs and cross-sell the Bank's products and services with confidence - preferred. Detail oriented with strong organizational, problem-solving, data review, processing, time management skills, and a strong focus on accuracy; with the ability to manage multiple assignments, and reporting requests ensuring that priorities are set and commitments and deadlines are met. Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other employees and departments. Ability to work effectively as a team contributor on all assignments. Ability to gain working knowledge and understanding of principles, procedures, requirements, regulations, and policies related to assigned area, as well as the Bank's policies, procedures, products, and services. Demonstrated ability to quickly focus on key issues and make decisions under pressure of time constraints. Flexible with and accepting of change in a fast paced environment. Unquestionable integrity in handling sensitive and confidential information required. General use and understanding of MS Office products (Word, Excel, Outlook); knowledge of telephony hardware/software and contact center specific applications - preferred, with the ability to learn and adapt to new technologies quickly. Understanding and working knowledge of the Bank's core processing/operating system and experience using Cisco telecommunication systems - preferred. Working Environment/Conditions: Climate controlled office environment. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions and frequent employee and customer contacts and interruptions during the day. Work requires regular attendance, punctuality and adherence to agreed-upon schedule(s) with willingness to work a flexible and/or rotating schedule, Saturday's and/or extended hours, as needed. Physical Demands/Effort: Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day while communicating with customers by phone. Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile which often requires dexterity of hands and fingers with repetitive wrist and hand motion. Typically sitting at a desk or table; intermittently standing, stooping, bending at the waist, kneeling or crouching to file materials. Occasional lifting 15 - 20 lbs. (e.g., files, boxes, equipment) At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy! As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually* and eight hours of paid sick leave per month*, while also enjoying 11 paid holidays each calendar year, and an annual float day. *pro-rated from start date, and/or hours worked. To view Benefits Summary : Apply > Current Openings > position > attachment. The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all qualifications for this position. Heritage Bank is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other basis protected by applicable law. Job applicants have certain legal rights. Please click here for information regarding these rights. If you need assistance completing the online application, please email: ******************************* Salary Range Disclaimer The base salary range represents Heritage Bank's current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses. Keywords: #BankingCallCenter, #CustomerServiceRepresentative, #CustomerSupport, #BankingCustomerService #telephonebanker ##JobCategory:Customer Service Center## ##Street:435 E. George Hopper RD## ##City:Burlington## ##State:WA## ##ZipCode:98233## ##Internal:false## *mon

PRIMARY RESPONSIBILITIES: Meets and exceeds weekly revenue/leasing goals Provides excellent customer service to internal and external customers through the facilitation and implementation of company wide customer centric programs and initiatives and is evidenced through above benchmark customer satisfaction scores Presents the community to prospective residents through tours of the community, its amenities, model units and/or other available floorplans Participates in the marketing of the community through outreach marketing to specific markets identified by the Team Leaders, as needed Ensures most current, relevant information about the community is provided to prospective customers through monitoring and updating online and print advertisements and postings daily Manages life cycle of relationship of all leads through first contact to move-in continuing through to the renewal process Actively involved in ensuring first-class property curb appeal including merchandising market ready apartments to optimum visual appeal for prospective customers. Completes market surveys by identifying and contacting direct competitors and shopping competitors regularly Adheres to the letter and spirit of Fair Housing laws. Completes assigned tasks and projects as directed by direct supervisors QUALIFICATIONS: Polished Presentation Proven Sales Skills Problem Solving and Conflict Resolution Skills Ability to multi-task Strong Verbal and Written Communication Skills Team Player Intermediate Computer Skills / Internet Savvy CORE COMPETENCIES: In order to achieve success, the PTLA team must embrace certain core principles and values. Each team member should possess the first column (bolded). The additional competencies are position specific: Achievement Focus Adaptability Business Ethics Customer Service Communications Consultative Selling Sales Skills EDUCATION AND/OR TRAINING: High school diploma, GED or equivalent Job Type: Full-time Schedule: Tuesday-Saturday Benefits: Dental insurance Health insurance Paid time off Vision insurance Shift: 8 hour shift License/Certification: Driver's License (Required) Ability to Commute: Bellingham, WA 98229 (Required) Work Location: In person Pay: $22.00 - $23.00 per hour

As a Peer Support Specialist within our organization, you will play a vital role in providing support, guidance, and advocacy to individuals receiving behavioral health services. Drawing from your own lived experience with mental health or substance use challenges, you will empower and inspire others on their path to recovery. Your compassion, empathy, and ability to establish rapport will foster a supportive environment conducive to healing and growth. RESPONSIBILITIES: Provide peer support and mentorship to individuals receiving behavioral health services, promoting self-determination and recovery-oriented goals. Utilize your own lived experience to empathize, validate, and connect with individuals navigating mental health or substance use challenges. Foster a supportive and non-judgmental environment where individuals feel safe to share their experiences and explore their recovery journey. Assist individuals in developing coping skills, problem-solving techniques, and strategies for managing symptoms and achieving personal goals. Advocate for the rights and preferences of individuals receiving services, ensuring their voices are heard and respected within the treatment process. Collaborate with clinical staff and other members of the treatment team to coordinate care and support the overall well-being of individuals served. Facilitate peer-led support groups, workshops, and educational sessions to enhance community engagement and promote recovery-oriented practices. Maintain appropriate documentation of peer support activities and interactions, including assessments, treatment plans, and progressive notes adhering to confidentiality and privacy regulations. Ensure compliance with all state, federal, and local regulations governing peer support services. Adhere to all applicable company policies, practices, and procedures to maintain compliance with organizational standards. Stay up-to-date with any required training, certifications, or continuing education requirements relevant to the role, compliance requirements, and regulatory standards. Adhere to mandatory reporting standards, and company compliance requirements including but not limited to actively participating in investigations, audits, and monitoring activities as required. Performing additional tasks, duties, and assignments as specified by your supervisor. COMPETENCIES: To excel in this role, you should possess the following competencies: Empathy and Compassion: Ability to empathize with others' experiences, demonstrate compassion, and offer support without judgment. Active Listening: Skill in actively listening to individuals' concerns, validating their experiences, and offering constructive feedback and encouragement. Peer Support Skills: Proficiency in providing peer support services, including mentoring, advocacy, and facilitating mutual aid. Boundaries and Ethics: Understanding of professional boundaries, ethical guidelines, and confidentiality principles in peer support practice. Communication Skills: Effective verbal and written communication skills, including the ability to articulate ideas clearly and engage individuals in meaningful dialogue. Cultural Competence: Sensitivity to cultural, ethnic, and diversity issues, with a commitment to providing culturally responsive and inclusive support. Collaboration: Ability to work collaboratively with multidisciplinary teams at contracted facilities and community partners to optimize patient outcomes. Use of Technology: Proficient in the use of a PC; in a Windows environment; in the use of the Internet; and in the use of MS Office Applications such as Outlook, Word, and Excel. Proficient in the use of EHR software systems, preferably AthenaOne. TRAVEL: Travel to the assigned nursing facility is required for this position. REQUIREMENTS: An individual must be able to perform the essential functions satisfactorily with or without reasonable accommodations. Must have personal experience with mental health and/or substance use challenges and be willing to disclose this experience as part of the job application process. Adherence to applicable policies and procedures at contracted facilities, including infection control protocols and safety guidelines. Tuberculosis (TB) screening with documented results, completed within the last (12) months. Up-to-date COVID-19 vaccination, if required by contracted nursing facility. Must have reliable transportation to travel to and from assigned nursing facilities. EDUCATION & EXPERIENCE: High school diploma or equivalent required. Completion of a peer support specialist training program. Minimum of 1 year of experience providing peer support services in a behavioral health or related setting preferred. CERTIFICATES AND LICENSES: Certification as a Peer Support Specialist is required. ADDITIONAL DETAILS: This position requires BHS-branded scrubs to be worn at all times when working in or visiting a nursing facility. WORKING ENVIRONMENT: This job operates primarily within the nursing facility setting at contracted facilities, with occasional administrative duties performed in an office or home office environment. As such, the noise level may vary from quiet to high and may include ambient noise, including sounds commonly found in a healthcare setting. Employees interact with and work near co-workers, residents, families, and healthcare professionals on a frequent basis. Individuals in this role must be able to remain stationary for long periods of time while providing care, completing required documentation, and attending to residents' needs. This position relies heavily on the ability to navigate electronic health records systems and utilize technology for patient care and documentation. WORKING CONDITIONS: Must be able to remain in a stationary position more than 50% of the time during times of focus or working on administrative tasks associated with the role. Walk and move frequently inside the office and throughout the skilled nursing facility to access files, office machinery, facility contacts, and patients. Use of hands/fingers as the position requires constant operation of a computer, laptop or tablet and other office productivity machinery, such as a calculator, or copy machine. Exerting up to 10 pounds of force occasionally and/or a negligible amount of force infrequently to lift, carry, push, pull or otherwise move objects, including the human body. Perform stooping or bending of the body downward and forward by bending the spine at the waist, often while interacting with residents, or exiting and entering a vehicle. Talking and expressing or exchanging ideas by means of the spoken word. Those activities must convey detailed or important spoken instructions to residents, clients or other employees accurately, loudly, clearly, and compassionately. Hearing and perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication or via the phone, and to discern various auditory cues in a healthcare environment. Ability to detect, determine, perceive, and identify information shown on a computer screen or within specific online software required for the completion of job tasks for the position. Recognize, judge, inspect, and assess details and information either online, on a screen or physically printed based on the method required to access such information necessary to follow through with the required functions of the position. Adhere to infection control and safety protocols specific to a healthcare setting, including the use of personal protective equipment, proper hand hygiene, and maintaining a clean and sanitary environment for residents and staff. ACKNOWLEDGEMENT: Please note this job description is not intended to cover or contain a complete listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Benefits Competitive Earnings. Avoid “no-shows” when working in Skilled Nursing Facilities. Hands-on and Virtual Training and Supervision. Work-Life Balance / Flexible Work Schedule. A comprehensive benefits package (Medical, Dental, Vision, Life Insurance, and more). 401k with company match. $22 -$25/hr DOE

Job Description Needed: Organized individual with great self management skills for a Customer Service Specialist in our busy Bellingham Allstate agency. We are looking for a compassionate individual who loves helping people and building relationships. Service current clients with updates and changes, cross sell needed policies and educating on coverage! Need someone with great follow up and attention to detail. Great Attitude is a must! Fun , friendly atmosphere and beautiful office. Personal Lines License and Insurance experience required and Salary is DOE Benefits Annual Base Salary + Commission + Bonus Opportunities Health Insurance Mon-Fri Schedule Hands on Training Life Insurance Career Growth Opportunities Paid Time Off (PTO) Responsibilities - Knowledge of ALL Allstate products - Call current clients and cross sell needed policies - Complete service work - Uses creativity and problem solving - Asks for referrals - Networks and check in regularly with mortgage brokers, real estate agents, insurance brokers, title companies - Follow up Follow up Follow up Follow up :) Requirements WA State Personal Lines License REQUIRED - we can help you obtain Must pass background check as required by Allstate

Compensation: Non-exempt, hourly The standard wage range for this role is $25.18 to $29.58 per hour It may be possible to earn more over time up to $34.02 per hour Work Schedule: Monday - Friday Full time, 40 hours, days Who We Are Unity Care NW is a private, non-profit, federally qualified health center (FQHC) that has been proudly and successfully serving the greater Whatcom County area since 1982. With clinics located in Bellingham & Ferndale, we offer comprehensive primary medical, behavioral health and dental care, as well as pharmacy services to a diverse and often underserved patient population of all ages. Employing more than 300 caring and compassionate employees, our mission is to increase the years of healthy life in the people & communities we serve. What We Value Respect Integrity Accountability Collaboration Innovation We strive to demonstrate our Values in Action in all that we do. We value each individual on our team and aim to onboard a workforce of the very best talent, whose ambitions and values align with ours. Job Summary As an Outreach & Enrollment Specialist, you would be responsible for connecting patients to high quality, affordable health care services by providing insurance enrollment, health care navigation support, and outreach to medically underserved populations. Primary responsibilities and duties include: Assists patients and community members with insurance enrollment. Assists with implementing outreach campaigns to connect patients to insurance and related resources. Documents and reports progress on all outreach and enrollment activities as required. Connects patients and community members to UCNW services and community resources. Processes Sliding Fee Discount Program applications. What We Offer A friendly & collaborative team environment A competitive compensation package Benefits Include: Medical, dental, & vision insurance 401(k) retirement plan with employer match after 1 year of eligibility 6 paid holidays Generous paid time off: 108 hours accrued in Year 1 gradually increasing to 196 hours per year over 10 years Paid sick leave Other paid leaves for Bereavement, Jury Duty & Bone Marrow/Organ Donation Life/AD&D insurance Variety of optional insurances including Supplementary Life/AD&D, Short Term and Long Term Disability, Critical Illness, Accident, and Travel as well as Identity Theft Protection Flexible Spending Account Self-funded Health Savings Account on Base Medical Insurance Plan Employee Assistance Program Alternative transportation incentives Healthy Living reimbursement Unique programs including Medical Hardship Payroll Loans, Employee Referral Bonuses & Will preparation services Requirements Professional and Technical Knowledge: Possesses a basic level of written and verbal communications skills, computational and computer skills and mathematical knowledge at a level typically acquired through completion of a general studies high school program. Possesses specific knowledge of Community Health (related field, or lived experience), processes and practices, typically learned on the job, or which may include a series of training sessions that would comprise a few weeks if done consecutively. Must possess additional expertise in the field of Community Health (related field, or lived experience), acquired through practice or exposure to various conditions, beyond the formal knowledge (or on the job training), allowing employees to perform more advanced techniques. Six (6) months related experience and/or training preferred. Bachelor's degree in a related field preferred. Experience working with underserved populations and cultural competency strongly preferred. Technical Skills: Knowledge of health insurance options including Medicare, Medicaid, private insurance, and managed care programs preferred. Ability to work in a demanding, fast-paced environment with constant public contact, frequent interruptions, and occasional crisis situations. Ability to understand and respond effectively and with sensitivity to special population groups, including those defined by race, ethnicity, language, age, gender, sexual orientation, economic standing, & others. Keyboarding speed of 55 wpm and data entry skills; accuracy is essential. Knowledge of and proficiency in Microsoft Office suite programs including but not limited to Word, Excel, PowerPoint, SharePoint, etc. Communications Skills: Possesses ability to effectively communicate information that is complex and/or technical to co-workers and others. Able to exercise tact and diplomacy in the resolution of mild conflicts or disagreements that occur on the job that would be considered at a level of basic “customer service”. Prepares effectively written communication (e.g., correspondence, memos, letters, emails) conveying information. Effectively communicates information during informal and formal verbal interactions. Ability to communicate bilingually in Spanish, a plus. To apply, visit our Careers Page at ******************** For news on our organization & future job postings, please follow us on LinkedIn at *********************** Unity Care NW has an Employee Health Program for the safety of our patients and staff. The program requires all new employees to have up to date vaccines for Covid-19 and influenza. More information about this program is provided throughout the recruitment process. If you feel this job posting is missing any required compensation or benefit information, please contact ***********. Other questions can be addressed throughout the recruitment process for candidates selected to move forward.

Who we are: Network Coverage is a best-in-class technology solutions provider specializing in IT managed services, cybersecurity, compliance, cloud enablement, digital transformation and software development for mid-market and enterprise organizations. Our comprehensive technology solutions and operational excellence allow clients to focus on their business with the value of an end-to-end technology partner. Network Coverage believes in providing purpose to our people and that character, integrity and commitment win out. Technology is our mission, empowering and developing our team is our passion. What the role is: Service Desk Specialist - Onsite Reports To: Service Desk Team Lead About the Role The Service Desk Specialist - Onsite role provides Tier 1 support to clients, addressing and resolving desktop hardware, software, and peripheral issues while maintaining recurring onsite commitments to designated client(s). As a key part of the support team, this role works directly with clients to ensure efficient and effective problem resolution. The Service Desk Specialist - Onsite collaborates closely with the Service Desk Team Lead and other team members supporting tactical and operational needs specific to each client environment. This position is essential for maintaining high levels of client satisfaction by delivering effective solutions, clear communication, and setting reasonable expectations. Accountabilities Client Support and Service Delivery Provide direct, onsite Tier 1 support to clients, addressing and resolving desktop, application, and peripheral issues in a timely manner. Maintain recurring onsite commitments to static clients, serving as an onsite technical resource for immediate client needs. Build and maintain strong client relationships, ensuring a thorough understanding of each client's environment and requirements. Manage client IT systems in line with service level agreements (SLAs) and standard operating procedures (SOPs). Update and maintain customer documentation to support consistent, high-quality service. Track and update support tickets in real-time within Network Coverage's ticketing system. Maintain a daily 80% billable rate while managing onsite tickets and providing remote assistance as required. Perform additional tasks and responsibilities as directed by the Service Desk Team Lead or Service Desk Manager to meet NetCov's operational objectives. Infrastructure Management and Optimization Perform routine checks and updates on client hardware and systems if onsite, addressing potential issues proactively. Collaborate with the managed services team to identify client trends and recommend proactive solutions when necessary. Contribute to team knowledge by producing and updating technical documentation related to client systems as needed. Client Communication and Continuous Improvement Maintain clear and professional communication with clients, setting expectations and providing updates on ticket progress. Identify opportunities to enhance service efficiency, implement best practices and process improvements where possible. Respond to customer inquiries and complaints promptly and professionally, addressing issues onsite whenever feasible. Stay informed on industry advancements and continuously enhance technical skills to improve support quality. Knowledge, Skills, and Abilities (KSAs) Required Technical Expertise: Foundational understanding of IT infrastructures, including client/server models, Windows and Mac OS, network protocols, virtualization, and endpoint security. Proficiency with Microsoft client operating systems, Active Directory, DNS, DHCP, Exchange/Office 365, and core desktop applications. Familiarity with LAN/WAN connectivity, firewalls, and wireless network solutions. Problem-Solving and Time Management: Ability to diagnose and resolve basic technical issues quickly and effectively within an onsite environment. Experience with troubleshooting tools and techniques for endpoint and peripheral devices. Strong organizational skills with the ability to prioritize tasks effectively in line with client needs and SLAs. Communication and Interpersonal Skills: Excellent verbal and written communication abilities for effectively explaining technical issues to non-technical stakeholders. Active listening skills to fully understand and address client issues. High attention to detail for accurate documentation and record-keeping. Technical Competencies Qualifications and Experience: Associate's Degree in Information Technology, Computer Science, Network Administration, or a related field (or equivalent work experience). 1-3 years of relevant IT support experience, particularly in roles involving client interaction and hands-on troubleshooting. Industry certifications (e.g., CompTIA A+, Network+, Security+, Microsoft MCP, Cisco CCNA) are desirable. Role Logistics This is a full-time position This position will require participation in a recurring predetermined on-call rotation. This position will require travel and recurring visits to client offices up to 50% of working hours. Reliable transportation is required. This position may require travel to industry events, Network Coverage office locations, and Network Coverage events where locations will vary.

The Opportunity: The Admissions Program Specialist 2 performs complex admissions, enrollment, and placement functions in a fast-paced Entry Services Department. Serves as a primary point of contact for new students, managing the admissions process using the Student Management System (PeopleSoft), and providing excellent customer service. In addition, the position supports daily operations on the Mount Vernon campus and is a liaison to the Whidbey Island Campus and the San Juan Center enrollment services team. This position serves as a subject-matter expert on placement, application processing, and enrollment workflows, applying statewide policies and institutional procedures to ensure accurate student records and equitable services. This position supports students from initial inquiry through enrollment and works closely with departments such as Advising, Financial Aid, Testing, Workforce Education, Cashiers, and Instruction. The role includes responsibility for interpreting rules, resolving complex admissions cases, handling confidential data, and recommending workflow improvements. This is a full-time classified position working 40 hours per week, 12 months per year on-site at the Mount Vernon Campus. There are two (2) vacancies. One Program Specialist 2 processes the Residency Determination & Verifications, and another will process the Suspicious Admissions Applications. The Location: Skagit Valley College is on the traditional and unceded territories of the Coast Salish People's, especially on Swinomish Indian Tribal Community, Upper Skagit Indian Tribe, Samish Indian Nation, Nooksack Indian Tribe, and Sauk-Suiattle Indian Tribe. Located in a geographically diverse region between the dynamic metropolitan hubs of Seattle and Vancouver, BC, SVC is never far from world-class outdoor recreation, urban arts scenes, and local cultural events. SVC serves our local communities with a campus in Mount Vernon, Oak Harbor on Whidbey Island, and centers in Friday Harbor, a Marine Technology Center in Anacortes, and a Brewing Academy in Burlington. Mission: Skagit Valley College cultivates student learning and achievement; contributes to the educational, personal, and economic success of students; and promotes equitable and thriving communities. Vision: The primary focus of Skagit Valley College is student-centered teaching and learning. We are committed to: * Equitable student outcomes in access, achievement, and community; * Our Guiding Principles; * Decisions based on strategy and evidence; * The development of our employees; * A diverse and inclusive college community where everyone belongs. Guiding Principles: Respect, Integrity, Open and Honest Communication, Collaboration, and Compassion. About SVC: Established in 1926, Skagit Valley College is a comprehensive community college within the Washington State Board for Community and Technical Colleges (SBCTC) providing associates and bachelor's degrees, as well as certificates, in high-quality academic transfer pathways, workforce training, basic education for adults, and lifelong learning opportunities. Our equity goals align with SBCTC's Vision statement; "Leading with racial equity, our colleges maximize student potential and transform lives within a culture of belonging that advances racial, social, and economic justice in service to our diverse communities." SVC's commitment to equity and social justice drives our collective work to increase access to higher education, inspire student learning and achievement, and strengthen our diverse community. We embrace equity through our core themes of access, achievement, and community by pursuing the continuous examination and revision of norms, policies, and practices to foster the success of all. SVC aspires to reflect the diverse racial, ethnic, and linguistic demographics in the district, particularly a growing Latinx population. As an emerging Hispanic Serving Institution (HSI) SVC seeks equity-minded leadership, faculty, and staff that are committed to inclusive practices and diverse environments where students from all backgrounds can thrive via multidisciplinary collaboration and the implementation of an array of services. Candidates representing all aspects of diversity are encouraged to apply. Skagit Valley College offers: * An unrelenting focus on our mission to improve the lives of our students and to strengthen our diverse community. * Support for innovative teaching, learning, and scholarship. * Exciting opportunities for personal and career growth. * Diverse cultural and environmental benefits of rural, suburban, and urban lifestyles. * Friendly, supportive, and diverse work environments. * Excellent benefits include competitive leave packages and an array of health, dental, vision, and retirement plans to meet your current and future needs. One Program Specialist 2 processes the Residency Determination & Verifications, and one will process the Suspicious Admissions Application process. Suspicious Admissions Applications * Identify admissions applications with inconsistencies or potential fraudulent indicators; * Collect, review, and complete necessary documentation to resolve fraudulent cases; * Manage identity verification interviews with the suspicious account holders as needed to verify identity. Residency Determination & Verification * Serve as lead specialist for evaluating and verifying residency documentation per RCW and SBCTC guidelines; * Resolve complex residency cases and guide students through determining residency eligibility; * Apply residency codes and maintain compliance with state and institutional policies. Admissions Processing & Application Management * Manage college admissions and process, ensuring accurate, timely, and compliant processing of applications; * Evaluate application completeness and resolve discrepancies such as duplicate IDs, inaccurate coding; * Verify applicant documentation, including ID, transcripts, and residency forms. Enrollment Services & Registration * Interpret and apply registration policies, including prerequisites, waitlists, deadlines, and program-specific requirements; * Troubleshoot system and enrollment issues (e.g., ctc Link and CRM problems); * Participate actively in the New Student Registration and onboarding events. Data Reporting & Placement Management * Identify and resolve discrepancies in student records, enrollment, and tuition; * Update student groups, service indicators, and milestones accurately in ctc Link; * Review and evaluate high school transcripts to determine appropriate placement aligned with SBCTC and college guidelines; * Ensure accurate entry of placement information into ctc Link and student management systems. Customer Service & Student Support * Provide high-quality frontline customer service to prospective and current students in person, by phone, email, and virtual platforms; * Assist students with admissions steps, application processes, and general enrollment information; * Maintain thorough knowledge of college programs, services, deadlines, and policies to support students effectively; * Troubleshoot basic admissions and enrollment issues; escalate complex cases to the Program Specialist 3 or Director as needed; * Support campus departments by providing accurate information and appropriate referrals to Advising, Financial Aid, Testing, Workforce Education, and other services; * Assist with orientation, outreach, and student-facing events to support enrollment and engagement; * Protect confidential student information in accordance with FERPA and institutional policies; * Contribute to improving workflows, customer service practices, and communication materials to enhance the student experience; * Participate in ongoing training to stay current on admissions policies, residency rules, system updates, and college procedures. Program Lead for hourly and work-study student employees * Support hiring of student work-study and student hourly employees; * Create and manage weekly schedules for front counter staff; * Coordinate A-Team and hourly work-study weekly work schedule; * Train student workers and student hourly employees to perform duties related to front desk duties and other duties as assigned. Minimum Qualifications * Associate's degree or higher OR two (2) years of experience in higher education student support OR an equivalent combination of education and experience; * Two (2) years of experience providing excellent customer service to a diverse population in Student Services or in a program specialty that provides similar services; * Multilingual, including the ability to read, write, and speak at an advanced/fluent speaker level. Preferred Qualifications * Associate degree or higher; * Multilingual in English and Spanish, including the ability to read, write, and speak at an advanced/fluent speaker level. Salary and Benefits: * Salary is based on Range 44, Step A, $3,811 per month with periodic increments to $4,987 per month. This position is eligible for the Multilingual premium pay of five (5%) percent. The multilingual pay is incorporated in the posted salary range. Starting salary may be dependent on education, qualifications, and experience. Salary and benefits are subject to change in accordance with legislative mandates and collective bargaining agreements. * This position is eligible for overtime pay in accordance with the Fair Labor Standards Act and is dependent upon continued grant funding. * This is a union-represented position subject to a collective bargaining agreement. * Retirement, medical, and insurance benefits are provided in accordance with state regulations. Additional information on benefits can be found at ******************************************************** Application Deadline: Priority screening will begin after January 11, 2026. Applications received on or before this date will receive first consideration. Applications received after the screening date may be considered until the position is filled. Priority Screening Date: January 11, 2026 Interviews with Committee: TBD Finalist Interviews: TBD Anticipated Start Date: February 2, 2026, or February 16, 2026 Please be aware that the College hiring authorities reserve the right to hire one or more candidates and may exercise the option to make a hiring decision prior to the conclusion of the recruitment process. Only candidates selected to interview will be contacted. Application Procedure: To be considered for this position, applicants must: * Meet the minimum qualifications and; * Submit a complete application to the online recruitment system at ****************** includes the following: * The online application, which includes answers to all supplemental questions and contact information for at least three (3) professional references; * A current resume; (Attachment: Resume); * A letter of interest addressing the minimum, desired qualifications, and your education and experience as it supports the responsibilities of this position; (Attachment: Cover Letter). In order to be considered for the position, you must complete the online application in full and attach the required supplemental documents. Failure to provide this information may eliminate you from consideration for this position. Conditions of Employment: * Prior to employment, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. Additionally, pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant's current or past employer. By law, post-secondary education institutions cannot hire an applicant who refuses to declare the existence or non-existence of an investigation or findings subject to this statute. * In the interest of providing a healthy, safe, and secure educational and work environment, and in order to meet the requirements of federal legislation, it is the policy of Skagit Valley College to maintain an alcohol and drug-free workplace for our employees and students. * If hired you will be required to provide proof of identity and documentation of U.S. Citizenship or appropriate authorization to work in this position as required by the Immigration Reform Control Act of 1986. * This classification is included in the classified staff bargaining unit, represented by the Washington Public Employees Association, WPEA. Application Assistance: If you have questions about the position or require special accommodation, you may contact Human Resources at **************, Monday through Thursday, 8:00 am to 5:00 pm Pacific Time. SVC complies with the Americans with Disabilities Act. Applicants with disabilities who require assistance with the recruitment process may leave a TDD/TTY message at ************** by the application closing date. For questions regarding the online application system, you may call NEOGOV Applicant Tech Support at ************** from 8:00 am to 5:00 pm Pacific Time. For best results, apply using one of the following browsers supported by NEOGOV: Google Chrome, Mozilla Firefox, Safari, Microsoft Edge, and later versions of Internet Explorer. SVC Annual Security Report: The U.S. Department of Education and the federal Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act require all colleges to provide information to current and prospective students and employees about campus safety policies, procedures, and statistics on certain crimes, including hate crimes, domestic violence, dating violence, stalking, and sexual assault. We are required to report our campus security information and statistics in an Annual Security Report, which is updated annually each October. All prospective employees may obtain a copy of the Annual Security Report from the Human Resources Office by calling ************** or by accessing the Report at:***************************************************** Skagit Valley College is an equal-opportunity employer and is committed to providing equitable opportunities for all groups in terms and conditions of employment and personnel practices. Skagit Valley College provides a drug-free environment and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, and/or gender identity, pregnancy, genetic information, age, marital status, disability, honorably discharged veteran or military status in its programs and employment. For inquiries regarding non-discrimination policies, contact Carolyn Tucker, Vice President of Human Resources/EEO, ************ or *************************. For inquiries regarding sexual misconduct compliance, contact Title IX Coordinator, Sandy Jordan, ************ or ***********************. Mailing address: 2405 E. College Way, Mount Vernon, WA 98273.

Are you looking for a job where your work truly helps people? As a Customer Service Specialist 2, with the Economic Services Administration (ESA), you'll be the first face clients see when they come to us for support at the Smokey Point Community Services Office. Many are experiencing tough times-needing food assistance, transportation, or financial help. Your role is to listen, respond, and connect them to the resources that make a difference. This position is more than paperwork or processes. It's about showing care in every interaction and keeping things running smoothly behind the scenes, so our staff and clients have what they need. From issuing Electronic Benefit Transfer (EBT) cards to organizing supplies and keeping files accurate, you'll help ensure our office operates with efficiency and compassion. If you want to be part of a team that supports Washington residents every single day, this is your chance to build a meaningful public service career. See why people like you choose careers at DSHS: Some of what you'll do: * Greet and assist customers while providing program information. * Process and issue negotiables to customers such as EBT, gas cards, and bus passes. * Provide general program information to customers. * Evaluate the need and initiate orders for office equipment, repairs, supplies, posters, and forms. * Accept supply deliveries and verify orders for accuracy. * Provide office support for all CSD staff, including those who are teleworking. * Process and distribute incoming and outgoing mail. * Maintain security and accuracy of all negotiables. * Monitor office equipment and ensure it is in good working order. * Ensure electronic and paper files are organized and updated. * Respond to inquiries and resolve problems. What we are looking for: * Outstanding Customer Service: Proven ability to provide compassionate, respectful, and professional service in every interaction. Experience working with vulnerable populations, including those experiencing homelessness or mental health challenges, is highly desired. * Strong Organizational Skills: Meticulous attention to detail, ensuring accuracy and efficiency in handling tasks and responsibilities. * Collaboration and Teamwork: Skilled in building positive and cooperative working relationships with colleagues and clients. * Tech Proficiency: Confident in using Microsoft Office applications to support daily administrative tasks and client interactions. * Effective Multitasking: Ability to handle multiple tasks and competing priorities while maintaining high standards of performance. * Clear Communication: Strong verbal and written communication skills, ensuring clarity and understanding with both customers and colleagues. * Adaptability: Flexible and open to change, with a willingness to adapt quickly to new processes, challenges, or environments. Who should apply? Two or more years of experience providing assistance to clients/customers regarding inquiries, complaints or problems AND high school diploma or equivalent. OR One year of experience as a Customer Service Specialist 1. OR Equivalent education/experience. Interested? Apply today! The Department of Social and Health Services' (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security. Questions? Please contact DSHS recruiter at **************************** and quote job number 00288. Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle. Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at **************. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or **************. E-Verify is a registered trademark of the U.S. Department of Homeland Security.

Job Description Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Are you a highly skilled painter with an eye for color matching and design trends? Do you enjoy assisting customers with their painting projects and providing excellent customer service? Ace Hardware is looking for a talented Paint Department Specialist to join our team. As a Paint Specialist, you will work in our renowned Paint Department, helping residential and commercial customers with all their paint-related needs. From color selection to paint type recommendations, you will be the go-to expert. In addition to assisting customers, you will also be involved in stocking merchandise, pricing products, and maintaining store cleanliness. Work schedule Monday to Friday Weekend availability Benefits Paid time off Employee discount

The loan servicing specialist is responsible for providing primary support to internal and external customers over the telephone and email along with analyzing, researching and processing semi-complex transactions to include loan payoffs, daily report review, collateral tracking, participation loan payments. Compensation: Minimum $ 21.08 Maximum $ 30.11 Placement in the pay scale will be determined by experience and qualifications. Responsibilities Provide support to internal and external customers over the telephone and email utilizing professional phone etiquette and business communication skills; handle escalated servicing calls and inquiries to successful resolution. Process loan payments, incoming wires, escrow disbursements, and advances for all loan types. Analyze general payment discrepancies; facilitate general problem solving for internal and external customers, and ensure accuracy of the corrections in a timely manner. Ensure appropriate collateral documentation is received, filed, and maintained, by monitoring tickler reports; follow-up on pending documentation, which may require calling title companies, researching UCC's filings and collecting insurance. Calculating payoff statements upon request, determine release fees, prepayment fees and other outstanding fees to be included in payoff statement. Post payoff transactions accurately to the loan system and process all paid off/closed loan files per department procedures. Process the release or all types of collateral and supporting services. Review and analyze daily reports and clear exceptions. Perform file maintenance activities, i.e. automatic payments, tax registration and UCC filings. Assist in processing participation and government guaranteed loan transactions. Ensure accurate balancing, reporting and remittance. Setup/maintain business physical and electronic loan files as needed. Qualifications · Knowledge of loan documents (Promissory Note, Loan Agreement, Guaranty, etc.). · Strong working knowledge of a variety of collateral security methods and documentation including knowledge of UCC's, title, escrow, taxes, insurance and real estate documentation relating to commercial real estate. · Works on assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations. · Ability to maintain high attention to detail with strong organizational and time management skills. · Ability/willingness to work independently and collectively in a team environment. · Proven motivated/self-starter who is flexible and able to adapt quickly to a change in priorities/tasks and a willingness to accept additional responsibilities as opportunities arise. · Requires basic arithmetic skills, knowledge of operational procedures, practices and policies. · Thorough knowledge of credit union, state and federal policies, procedures and laws regarding lending. · Federal and state consumer and commercial lending regulations. · Fixed, adjustable-rate, consumer, real estate and business loans. Please note that a job description does not in any way identify ALL functions and/or responsibilities of the role. The position will support and/or provide service or value where needed. Education/Experience/Certification: · Two or more years in a financial institution with ideally at least one year experience processing or servicing business/ commercial loans, including participations and SBA loans. · Experience with LaserPro software, preferred. Physical Considerations: · Must be able to effectively read, write, and listen as well as communicate verbally, electronically and in written form with employees, members, board members, vendors, and the general public as required. · May be asked to handle, move, and/or carry large boxes of supplies weighing up to 50 pounds. · May require stooping, bending, squatting, and reaching for limited periods of time. · May require sitting and standing for long periods of time.

About Us We are a multifaceted CPA firm with 14 offices across the Pacific Northwest providing financial and tax planning to our business and personal clients by offering payroll, bookkeeping, auditing, and tax services. We have close relationships with financial advisors and family attorneys which enable us to provide a full array of services to our clients under one roof. The Job We are looking for an experienced Bookkeeper to add to our dynamic team of professionals in central Oregon. This individual will focus on providing accounting services for our non-profit and homeowners association clients. This position includes but is not limited to the following: What do we need you to do? Apply your solid knowledge of current non-profit and HOA practices to our growing clientele Perform bookkeeping tasks, including transaction entry, reconciliations and journal entries for 30+ clients Meet with new and existing clients Collaborate with management and CPA to ensure compliance with GAAP standards and internal financial policies and procedures Assist with other administrative and financial tasks as assigned Qualifications for this position: Bachelor's degree in accounting or related field Minimum 3 years experience in a similar role Knowledge of non-profit and HOA accounting practices and procedures A highly motivated and dedicated person Advanced proficiency in QuickBooks and Excel What's in it for you? Internal growth opportunities Competitive wages, paid time off, and paid holidays Growing organization that is looking for people who want to do better for themselves, their teammates and their clients. If you love helping others be successful, this is the job for you. Although we take our work very seriously, we don't take ourselves too seriously. This is more than just a place to get through the work day. We enjoy our work and our time together! Pay is determined based on experience and education. Benefits: 401(k) match 100% Company-Paid medical, dental, vision insurance Flexible schedule Health Savings Account Flexible Spending Account Paid time off

Starting Pay $23.87-$25.54- DOEJoin Bloodworks and help save lives every day! Are you committed to providing excellent Customer Service and have a strong attention to detail? Then our Associate Blood Collection Specialist may be the right opportunity for you. This incumbent will perform whole-blood procedures on blood donors with an uncompromising commitment to quality standards, the safety of the blood supply, and the donor experience. This position provides 8 weeks of on-the-job paid training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels. Principal responsibilities include, but are not limited to: Screen and take vital signs of potential donors/patients and evaluate their eligibility following Bloodworks' policies/procedures Answer donor questions to ensure they are giving informed consent to donation and blood testing Perform donor identification, properly label blood components for venipunctures for whole blood, and test tubes Perform whole blood collection procedures on donors Monitor/care for donors with adverse reactions to the donation process Seal blood units and prepare blood component shipment Follow universal precautions and bio-hazard safety standards for handling blood Properly document and perform quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply Interact with team members and donors knowledgeably and professionally. Position Requirements include: High School education or GED equivalent required One year of strong customer service work experience Previous healthcare and blood banking experience is a plus Additional healthcare-related certifications are desirable Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years. Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds Work flexible shifts with the Ability to travel to various work locations within a 50-mile radius. Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements. Ability to attend an 8-week training program Excellent verbal and written communication skills Ability to follow SOP and have a strong attention to detail. Proficiency with Microsoft Office programs: Word, Excel, Outlook Bloodworks is a community-supported nonprofit organization; as such, incumbents can expect to work with volunteers from time to time. Benefits and Perks: Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus* * Conditions apply

At Island Health, every team member plays an important role in providing exceptional patient care - including our Admitting Specialists. We're looking for a reliable, detail-oriented individual to join our EVS team and help maintain a clean, safe, and welcoming environment for patients, staff, and visitors. In the Admitting Specialist role, you will play a key role in the collection and processing of information required to complete patient registration for Island Health services while providing excellent customer service. Location: Anacortes, WA Schedule: Per Diem / Variable Salary Range: $23.18 - $33.77 per hour Night Differential - $2.25 Evening Differential - $1.65 Weekend Differential - $1.50 For Information on Employee Benefits and SEIU Contract What you will be doing: Obtains specific information from patients required to accurately complete all types of registrations including Inpatient, Outpatient, ER, Observation, Client and Recurring patient visits for Island Hospital services. Obtains necessary signatures on forms. Processes diagnostic orders into Meditech, including entering billing codes & obtaining signed ABN's when necessary. Verify insurance eligibility using electronic resources. Answers switchboard calls and department phones in a professional, welcoming manner, to determine nature of business and transfers calls to proper destination, or assisting callers. Greets all patients, visitors & co-workers courteously, providing general information & direction assistance as needed. Exhibits Island Hospital's Promise at all times while on duty or while representing the hospital in/outside of the facility. Assists with a variety of clerical duties which may include, but is not limited to: Mail Processing (inbound w/cash batch & outbound mail) assists with ordering supplies for department, receives over the counter payments (cash, check or credit cards), accurately maintains and balances the cash drawer. Provides clerical support for other hospital departments including, but not limited to, assisting with miscellaneous registration processes, ambulance account processing, reference lab processing, claims processing, sorting, scanning, and filing. May require data entry of charges or calling patients or other facilities to obtain necessary account information. All other duties as assigned. What you will bring to the role: HS Diploma or GED Preferred. Minimum six months experience as an office receptionist; and/or medical skill experience required. Experience with CPT, ICD9 coding and medical terminology preferred. Ability to maintain confidentiality and protect sensitive data at all times. Ability to work collaboratively and support efforts of team members. Ability to identify and follow verbal and/or written instructions Strong organizational skills. Ability to prioritize tasks. Experience in a healthcare setting preferred. Make a Difference with Us At Island Health, every role contributes to our mission of compassionate, high-quality care. Join us and help create a workplace where every team member feels valued and supported. Why You'll Love Working Here We believe in taking care of our people so they can take care of others. When you join Island Health, you'll enjoy a culture that values integrity, compassion, teamwork, and growth - plus a robust benefits package that includes: Comprehensive Medical, Dental, and Vision Insurance Generous Paid Time Off and Extended Illness Benefits Life Insurance and Long-Term Disability Coverage Vested Retirement Contributions and Flexible Spending Accounts Tuition Reimbursement and Student Loan Repayment Programs Employee Recognition Events and a supportive, community-focused team Ready to Apply? Apply today and take the next step in your career with Island Health.

Our client is seeking talent with direct experience in flow forming, regardless of job title or educational background. While engineering experience is still highly valued, the hiring team is equally interested in reviewing flow forming supervisors, shop foremen, lead operators, and experienced machine operators who understand the process at a hands-on level. This role supports the development, optimization, and daily execution of flow forming and heat treatment processes for aerospace-grade components. Candidates who have worked with mandrels, rollers, machine setup, tooling adjustments, forming passes, or in-process quality checks are strongly encouraged to apply. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements Experience as a Flow Forming Operator, Supervisor, Lead Operator, Shop Foreman, Process Engineer, or Manufacturing Engineer Hands-on experience with mandrels, rollers, CNC-controlled forming machines, or metal forming equipment Familiarity with metals such as aluminum, titanium, nickel alloys, or high-strength steels Prior work in aerospace, defense, automotive, or precision manufacturing Understanding of heat treat processes (stress relief, solution heat treatment, aging, quenching)

Jefferson Healthcare Ergonomic Specialist Per Diem Announcement #317607 Jefferson Healthcare is seeking a dedicated Per Diem Ergonomic Specialist to join our Employee Health team. In this flexible role, you will assess employee work environments to identify and address ergonomic risks, recommend modifications and equipment to prevent musculoskeletal disorders, and educate staff on safe and healthy workplace practices. Each session typically lasts 1-2 hours and can be scheduled based on your availability. If you are a motivated professional with a background in ergonomics, occupational therapy, or physical therapy and are passionate about rehabilitation, safety, and employee wellbeing, we encourage you to apply and help us create a healthier workplace for all. Schedule: Per Diem; 0-16 hours/week; Variable Shift, No Weekends! What we can offer you: * Competitive wages based on experience * 15% wage increase in place of benefits * Flexible scheduling * Opportunities for growth and development * Supportive and inclusive work environment What you'll need: * Bachelor's degree in Ergonomics, Physical Therapy, Occupational Therapy, or related field required * Certification with CEAS I: Certified Ergonomics Assessment Specialist Certification, preferred * Experience with ergonomic assessment tools and software preferred To apply: Please visit our careers website at *************************************************** Open until filled. Jefferson Healthcare is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply. Disclaimer: As part of Jefferson Healthcare's commitment to a safe and high-quality workplace, all candidates are required to complete pre-employment screenings, including a criminal background check, and for certain positions, a drug test. Screenings are conducted in accordance with RCW 43.43.815, RCW 43.43.830-.842, and RCW 49.44.240, as well as Jefferson Healthcare's Drug and Alcohol Policy. Roles designated as safety-sensitive may be tested under a standard or modified (non-THC) drug panel, consistent with Washington State law.

Family Specialist, Marysville, CA Full-Time/Part-Time Youth for Change is a non-profit, public benefit organization licensed by the state of California to provide comprehensive treatment, education, and support services for our community. The mission of Youth for Change is to enhance the well-being of children, individuals, families, and communities - and we have successfully done this for 30 years! Our Family Specialist employees at YFC are truly valued and compensated with: A competitive benefits package including paid medical AND dental for our employees! 13 paid holidays A 401(k), a Roth, AND an agency match as well as profit-sharing after the waiting period! Healthiest You, a virtual option to see a doctor, at no cost to you! Accrued sick and vacation days from date of hire and access to use those days after 60 days of employment! Endless opportunities for training online and in-person A flexible work schedule An Employee Assistance Program and a Trauma-informed work environment Clinical Supervision! We have Clinical Supervisors on staff! Summary In collaboration with the family and team, this position provides the following services to the family: needs/strengths assessment, plan development, linkages and consultation, assistance in accessing services, crisis assistance planning, periodic review of needs and progress. These services are family-centered and strength-based, directed at establishing a trusting relationship; will assist in strengthening the parent-child relationship; and will assist parents in improving their skills to optimize the home environment by enhancing the family support system and increasing the family's ability to problem-solve and advocate for themselves and their children. Education and/or Experience Bachelor's Degree in Behavioral Sciences preferred and one-year full time experience or; AA degree in Behavioral Science and two years full time experience The estimated base pay for the Family Specialist is $19.00 to $24.00; additional individual compensation may be available. Base pay is only a portion of the total rewards package, and a comprehensive benefit program is available for qualifying position. Youth For Change (YFC) is an Equal Opportunity Employer. It is the policy of YFC to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Heritage Bank has an exciting opportunity to join our organization! Are you a friendly and helpful customer service professional? Can you expertly handle high-volume inbound calls while documenting call notes? Do you thrive on finding solutions for your customers? If so, apply today to learn more about this great opportunity! Heritage Bank is seeking a Customer Support Specialist (Banking Call Center) at our Burlington Administrative Center. Individuals in this role help customers by providing a warm welcome and greeting to everyone who calls in for assistance, and will process a variety of financial requests, while learning and maintaining a thorough knowledge of the Bank's products and services, to inform customers of other bank services that will meet their current and future needs. This position is Full Time; typical schedule is Monday - Friday 8:00 a.m. to 5:00 p.m. and rotating Saturdays 9:00 a.m. to 1:00 p.m. Flexibility is required to ensure adequate staffing for training or employee absences. This position is fully onsite in Burlington, Washington. Base Salary Range: Level I - $20.00 - $21.62- $24.84 per hour Level II - $22.00 - $22.70- $26.87 per hour Senior - $23.00 - $23.84- $28.61 per hour Depending on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered. The Role at a Glance: Provide exceptional service to internal and external customers in accordance with the Heritage Bank Service Standards. Build and maintain strong relationships with all internal and external customers. Perform and/or assist with a full range of customer service oriented telephone activities; responds to customer inquiries and determines appropriate response or direction for the caller and customer escalations, as needed. Resolve online service customer requests through research and navigation within the organization, or escalation to an appropriate resource. Investigate and resolve problems for employees and customers via telephone or in person and escalate to management as appropriate. Ability to consistently apply superior decision making techniques pertaining to inquiries and requests as they apply to existing policies and procedures, keeping within assigned approval limits. Work effectively with other branches and departments as necessary for customer inquiry/problem resolution. Follow up on customer inquiries not immediately resolved. Accurately and efficiently transfers customer calls to appropriate specialist(s), or for escalated issues, as needed, and/or for additional research or resolution. Assesses customer and prospective customer needs, by telephone to meet their needs in a consistent and effective manner to build customer relationships. Actively participates in marketing and sales promotions, and recommend and refer bank products based on customer needs. Participates in training programs to enhance knowledge and referral abilities. Gains working knowledge of, and ensures bank activities, and job responsibilities are performed in compliance with, all state and federal banking laws and regulations. Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities. Protects and maintains confidentiality with all customer financial data when handling customer requests and transactions. Account maintenance for customer deposit accounts, including adjustments, researching, and file maintenance. Contributes to the success of the Customer Service Center Department with willingness to share in all department responsibilities. Core Skills and Qualifications: High School Diploma or equivalent - required. Job-specific and/or ongoing participation in Bank sponsored education may be required. Level I - Minimum 6 months to a year of recent experience in retail banking and/or bank operations, with emphasis on providing exceptional customer service, within a financial services and/or service center industry - required. Level II - 2+ years recent experience in retail banking, bank operations and/or a service / call center environment, with working knowledge and experience in multiple functions including online/electronic banking, account maintenance, billing questions and research, regulatory compliance, operations, and phone applications and systems - required. Senior - 3+ years recent call center experience with emphasis on providing exceptional customer service, advanced technical skills and thorough working knowledge and proficiency in all major functions within a service center environment, in a financial services industry - required. Provides an exceptional level of quality service for internal and external customers, and responds to customers' needs, questions and concerns in an accurate, effective, and timely manner to solicit feedback to improve service. Ability to maintain and manage personal composure when confronted with a difficult situation and/or customer, with the ability to provide clients with information, data, advice and solutions, as well as gain their trust and respect with all levels of staff and management. Excellent listening, verbal, written and telephone etiquette business communication skills, with the ability to communicate outstanding/follow up or technical issues over the phone, in person and via email; with the ability to read, write, speak and understand English well. Demonstrated sales and business development skills with the ability to identify customer needs and cross-sell the Bank's products and services with confidence - preferred. Detail oriented with strong organizational, problem-solving, data review, processing, time management skills, and a strong focus on accuracy; with the ability to manage multiple assignments, and reporting requests ensuring that priorities are set and commitments and deadlines are met. Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other employees and departments. Ability to work effectively as a team contributor on all assignments. Ability to gain working knowledge and understanding of principles, procedures, requirements, regulations, and policies related to assigned area, as well as the Bank's policies, procedures, products, and services. Demonstrated ability to quickly focus on key issues and make decisions under pressure of time constraints. Flexible with and accepting of change in a fast paced environment. Unquestionable integrity in handling sensitive and confidential information required. General use and understanding of MS Office products (Word, Excel, Outlook); knowledge of telephony hardware/software and contact center specific applications - preferred, with the ability to learn and adapt to new technologies quickly. Understanding and working knowledge of the Bank's core processing/operating system and experience using Cisco telecommunication systems - preferred. Working Environment/Conditions: Climate controlled office environment. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions and frequent employee and customer contacts and interruptions during the day. Work requires regular attendance, punctuality and adherence to agreed-upon schedule(s) with willingness to work a flexible and/or rotating schedule, Saturday's and/or extended hours, as needed. Physical Demands/Effort: Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day while communicating with customers by phone. Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile which often requires dexterity of hands and fingers with repetitive wrist and hand motion. Typically sitting at a desk or table; intermittently standing, stooping, bending at the waist, kneeling or crouching to file materials. Occasional lifting 15 - 20 lbs. (e.g., files, boxes, equipment) At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy! As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually* and eight hours of paid sick leave per month*, while also enjoying 11 paid holidays each calendar year, and an annual float day. *pro-rated from start date, and/or hours worked. To view Benefits Summary : Apply > Current Openings > position > attachment. The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all qualifications for this position. Heritage Bank is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other basis protected by applicable law. Job applicants have certain legal rights. Please click here for information regarding these rights. If you need assistance completing the online application, please email: ******************************* Salary Range Disclaimer The base salary range represents Heritage Bank's current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses. Keywords: #BankingCallCenter, #CustomerServiceRepresentative, #CustomerSupport, #BankingCustomerService #telephonebanker##JobCategory:Customer Service Center####Street:435 E. George Hopper RD## ##City:Burlington## ##State:WA####ZipCode:98233## ##Internal:false## *mon

The loan servicing specialist is responsible for providing primary support to internal and external customers over the telephone and email along with analyzing, researching and processing semi-complex transactions to include loan payoffs, daily report review, collateral tracking, participation loan payments. Compensation: Minimum $ 21.08 Maximum $ 30.11 Placement in the pay scale will be determined by experience and qualifications. Responsibilities * Provide support to internal and external customers over the telephone and email utilizing professional phone etiquette and business communication skills; handle escalated servicing calls and inquiries to successful resolution. * Process loan payments, incoming wires, escrow disbursements, and advances for all loan types. * Analyze general payment discrepancies; facilitate general problem solving for internal and external customers, and ensure accuracy of the corrections in a timely manner. * Ensure appropriate collateral documentation is received, filed, and maintained, by monitoring tickler reports; follow-up on pending documentation, which may require calling title companies, researching UCC's filings and collecting insurance. * Calculating payoff statements upon request, determine release fees, prepayment fees and other outstanding fees to be included in payoff statement. * Post payoff transactions accurately to the loan system and process all paid off/closed loan files per department procedures. * Process the release or all types of collateral and supporting services. * Review and analyze daily reports and clear exceptions. * Perform file maintenance activities, i.e. automatic payments, tax registration and UCC filings. * Assist in processing participation and government guaranteed loan transactions. Ensure accurate balancing, reporting and remittance. * Setup/maintain business physical and electronic loan files as needed. Qualifications * Knowledge of loan documents (Promissory Note, Loan Agreement, Guaranty, etc.). * Strong working knowledge of a variety of collateral security methods and documentation including knowledge of UCC's, title, escrow, taxes, insurance and real estate documentation relating to commercial real estate. * Works on assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations. * Ability to maintain high attention to detail with strong organizational and time management skills. * Ability/willingness to work independently and collectively in a team environment. * Proven motivated/self-starter who is flexible and able to adapt quickly to a change in priorities/tasks and a willingness to accept additional responsibilities as opportunities arise. * Requires basic arithmetic skills, knowledge of operational procedures, practices and policies. * Thorough knowledge of credit union, state and federal policies, procedures and laws regarding lending. * Federal and state consumer and commercial lending regulations. * Fixed, adjustable-rate, consumer, real estate and business loans. Please note that a job description does not in any way identify ALL functions and/or responsibilities of the role. The position will support and/or provide service or value where needed. Education/Experience/Certification: * Two or more years in a financial institution with ideally at least one year experience processing or servicing business/ commercial loans, including participations and SBA loans. * Experience with LaserPro software, preferred. Physical Considerations: * Must be able to effectively read, write, and listen as well as communicate verbally, electronically and in written form with employees, members, board members, vendors, and the general public as required. * May be asked to handle, move, and/or carry large boxes of supplies weighing up to 50 pounds. * May require stooping, bending, squatting, and reaching for limited periods of time. * May require sitting and standing for long periods of time. Responsibilities - Provide support to internal and external customers over the telephone and email utilizing professional phone etiquette and business communication skills; handle escalated servicing calls and inquiries to successful resolution. - Process loan payments, incoming wires, escrow disbursements, and advances for all loan types. - Analyze general payment discrepancies; facilitate general problem solving for internal and external customers, and ensure accuracy of the corrections in a timely manner. - Ensure appropriate collateral documentation is received, filed, and maintained, by monitoring tickler reports; follow-up on pending documentation, which may require calling title companies, researching UCC's filings and collecting insurance. - Calculating payoff statements upon request, determine release fees, prepayment fees and other outstanding fees to be included in payoff statement. - Post payoff transactions accurately to the loan system and process all paid off/closed loan files per department procedures. - Process the release or all types of collateral and supporting services. - Review and analyze daily reports and clear exceptions. - Perform file maintenance activities, i.e. automatic payments, tax registration and UCC filings. - Assist in processing participation and government guaranteed loan transactions. Ensure accurate balancing, reporting and remittance. - Setup/maintain business physical and electronic loan files as needed.