We are seeking a dedicated Customer Success Specialist to provide exceptional support for our ERP systems. The ideal candidate will assist customers in troubleshooting and resolving issues related to our ERP software, ensuring a smooth and efficient user experience.
Key Responsibilities:
Provide exceptional customer service to clients via phone, email, and chat.
Handle inbound tickets and phone calls, addressing customer inquiries related to financial accounts and transactions.
Assist customers with their financial inquiries, including account information, transactions, and product details.
Resolve customer issues promptly and effectively, ensuring a high level of satisfaction.
Escalate recurring issues to appropriate agencies for resolution.
Understand and navigate Enterprise Resource Planning (ERP) systems.
Use ServiceNow for ticketing and issue tracking.
Required Skills & Experience
Bachelor's degree 2+ years of experience in customer service or technical support, preferably with ERP systems. Strong understanding of ERP software and its functionalities.
$24k-35k yearly est. 5d ago
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Client Success Renewals Specialist
Norstella
Specialist job in Boise, ID
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**The Role:**
The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients.
**Responsibilities:**
Renewals Management
- Manage Digital Segment client contract renewals occurring on a yearly or multi year basis
- Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature
- Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle
- Document and report to leadership renewal progress throughout the renewal cycle
Client Support and Data Management
- Lead Digital Segment clients through onboarding and adoption of licensed solutions
- Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets
- Escalate urgent client issues using MMIT Client Escalation Pathway
- Collaborate with internal partners to address client questions required for completion of requests
- Prepare standard data extracts from MMIT applications as needed
- Collaborate with Sales Operations to maintain CS dashboards and reports
- Effective collaboration with internal and external stakeholders
Account Planning & Strategy Support
- Generate and summarize client data to support internal account health and planning discussions
- Create client facing engagement reports (utilization metrics, engagement summary, etc.)
- Prepare engagement summary metrics for client meeting and Executive Business Reviews
General Client Success Support
- Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.)
- Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.)
- Review client facing deliverables and configuration settings to ensure alignment with client needs
- Regularly review and maintain client user lists and access to MMIT solutions
- Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets)
- Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables
- Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience
**Qualifications:**
- 1-3+ years experience in life sciences
- 2-4 years experience in customer support or client management
- Previous experience reviewing legal documents/contracts
- Ability to work independently and drive projects from start to finish in a fast paced environment
- Highly collaborative, team oriented, and comfortable leading cross-functional projects
- Excellent writing and communication skills for both internal and external audiences
- Passion for continual learning and highly motivated
- Strong empathy for customers AND passion for retention and growth
- Analytical and process-oriented mindset
- Highly detailed oriented
- Demonstrated desire for continuous learning and improvement
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
$70k-90k yearly 22d ago
Enterprise Service Desk Specialist Senior
Kaztronix 3.8
Specialist job in Boise, ID
Conduct operations in support of the Enterprise Service Desk. Execute scripts and answer calls. Troubleshoot, resolve, and/or escalate technical issues. Open and close tickets. Correlate events and incidents for management of Information Technology (IT) Services. Experience in IT customer service including two (2) years of IT ticketing system experience and one (1) year of experience in remote desk takeover tools and usage. Experience meeting service level goals and targets. Must possess a certification in a process-based platform including programs equal to ITIL, HDI, CoBIT, Lean Six, Six Sigma, etc.
Kaztronix is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, age, religion, disability, veteran status or any other consideration made unlawful by federal, state or local laws. In addition, all human resource actions in such areas as compensation, employee benefits, transfers, layoffs, training and development are to be administered objectively, without regard to race, color, religion, age, sex, national origin, disability, veteran status or any other consideration made unlawful by federal, state or local laws.
By applying to the position, you acknowledge that your information will be used by Kaztronix in processing your application.
$35k-47k yearly est. 60d+ ago
Application Specialist - Private Credit
Clearwater Analytics, Ltd.
Specialist job in Boise, ID
CWAN is seeking a knowledgeable and driven Presales Consultant to support our Private Credit business line. In this role, you will be responsible for collaborating closely with sales, product, and solutions teams, serving as a technical expert on our private credit offerings. The ideal candidate will leverage their industry expertise to effectively communicate the value of our solutions to clients and prospects, ensuring a smooth transition from presales activities to implementation.
Key Responsibilities:
Client Engagement:
Partner with the sales team to understand client needs and objectives, providing tailored solutions that address their specific requirements within the private credit sector.
Conduct product demonstrations and presentations that showcase the features, benefits, and competitive advantages of our private credit offerings.
Needs Assessment:
Collaborate with clients to gather requirements and assess their existing processes, identifying opportunities for improvement through CWAN's solutions.
Actively listen to client feedback and ensure that insights are communicated to relevant internal teams for potential product enhancements.
Technical Expertise:
Serve as a Subject Matter Expert (SME) on private credit, staying abreast of industry trends, regulatory changes, and competitive landscape to provide informed guidance to clients and internal stakeholders.
Prepare technical documentation, including requirement specifications and implementation roadmaps, to facilitate solution delivery.
Collaboration with Internal Teams:
Work closely with the product and engineering teams to relay client feedback and influence product development based on market needs.
Coordinate with marketing to contribute to content creation, including case studies, whitepapers, and presentations, that highlight the value proposition of our private credit solutions.
Training and Support:
Provide training and support to internal sales teams and client-facing staff, ensuring they are equipped with the necessary knowledge and tools to effectively position and sell CWAN's private credit offerings.
Assist in the development of training materials and workshops to enhance overall team competence in the private credit domain.
Market Research:
Conduct research on market trends and competitor offerings to understand positioning and identify areas for differentiation.
Participate in industry events, conferences, and seminars to represent CWAN and build a network within the private credit community.
Qualifications:
Bachelor's degree in Finance, Business Administration, or a related field; advanced degree (MBA or equivalent) is a plus.
5+ years of experience in presales consulting, product management, or a similar role within the private credit or broader financial services industry.
Strong knowledge of private credit products, structures, and market dynamics, including an understanding of risk assessment and investment strategies.
Excellent communication and presentation skills, with the ability to convey complex concepts to diverse audiences.
Proven ability to collaborate effectively with cross-functional teams and build strong relationships with clients and stakeholders.
Self-starter with strong analytical skills and attention to detail, capable of managing multiple projects simultaneously in a fast-paced environment.
NYC salary range: $100k - $130k + RSUs
Chicago/Boise salary range: $80k - $110k + RSUs
$100k-130k yearly Auto-Apply 8d ago
Technical Claims Specialist, Workers Compensation - West Region
Liberty Mutual 4.5
Specialist job in Meridian, ID
Under limited supervision and established practices, responsible for the investigation, evaluation, and disposition of Complex Workers Compensation cases of high exposure and severity. Applies established medical management strategies on high dollar complex claims. Has developed high level of knowledge of Workers Compensation claims handling techniques, a full knowledge of LMG claims procedures and is cognizant of new industry trends and claim handling techniques Uses available data to track claims trends and other claim related metrics.
Candidates should be based in California with California Self-Insured Certification or based in West Region with experience in handling Alaska Workers Compensation claims.
The salary range posted reflects the range for the varying pay scale that encompasses each of the Liberty Mutual regions and the overall cost of living for that region.
Responsibilities
Investigates claims to determine whether coverage is provided, establish compensability and verify exposure.
Resolves claims within authority and makes recommendations regarding case value and resolution strategy to Branch Office Management and HO Examining on cases which exceed authority.
Participates in pricing, reserving and strategy discussions with HO Examining and Examining Management.
Works closely with staff and outside defense counsel in managing litigated files according to established litigation management protocols.
Identifies and appropriately handles suspicious claims and claims with the potential to develop adversely.
Identifies and appropriately handles claims with third party subrogation potential, SIF (Self-Insured Fund) and MSA (Medicare Set Aside) exposure.
Establishes and maintains accurate reserves on all assigned files.
Makes timely reserve recommendations to Branch Office Management and HO Examining on cases which exceed authority.
Prepares for and attends mediation sessions and/or settlement conferences and negotiates on behalf of LMG and LMG Insureds.
Demonstrates the ability to understand new and unique exposures and coverages.
Demonstrates the ability to understand key data elements and claims related data analysis.
Confers directly with policyholders on coverage and resolution strategy issues.
Coordinates and participates in training sessions for less experienced staff, including both Complex Non-Complex staff.
Qualifications
A bachelor's degree or equivalent business experience is required
In addition, the candidate will generally possess 5-7 years of related claims experience with 1-2 years of experience in complex claims
Demonstrated proficiency in Excel, PowerPoint as well as excellent written and verbal communication skills required
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in
every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive
benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
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$56k-84k yearly est. Auto-Apply 4d ago
Client Specialist
Functional Medicine of Idaho
Specialist job in Meridian, ID
Full-time Description
At Functional Medicine of Idaho (FMI), we are committed to helping people thrive by providing personalized, integrative healthcare that addresses the root causes of health concerns. Our mission is to empower individuals at every stage of life, guiding them toward optimal well-being. We focus on delivering comprehensive, patient-centered care rooted in the latest research and compassionate service. At FMI, we value collaboration, innovation, and empathy, and are dedicated to offering the best functional and integrative medicine in the communities we serve. Join our team and be part of transforming healthcare while making a meaningful impact.
Benefits
401(k) with Employer Match
Dental Insurance
Employee Assistance Program
Health Insurance
Life Insurance
Vision Insurance
Paid Time Off
Employee Discounts on Wellness services, Supplements, & more!
Role and Responsibilities
As a Client Specialists at Functional Medicine of Idaho, you will be responsible for ensuring that patients receive personalized and compassionate care from the moment of intake through ongoing communication and follow-ups. This role involves overseeing the intake process, facilitating communication between patients and healthcare providers, and supporting clinical staff.
Greet and direct clients, ensuring a welcoming and efficient intake process.
Schedule and confirm patient appointments, consultations, and follow-ups.
Make reminder calls for upcoming appointments, classes, and payment deadlines.
Answer incoming calls, redirect them as necessary, and return voicemails promptly.
Assist clinical staff with daily tasks, ensuring smooth operations.
Be flexible to complete tasks and additional responsibilities as requested by your next-level supervisor.
Manage inside sales of client packages, setting and tracking sales targets.
Suggest and implement improvements in the sales administration process.
Report on sales metrics and suggest improvements.
Ensure brand consistency and sell value to drive sales.
Review package options with potential clients and explain the provider's recommended program.
Process credit card payments and handle financial transactions securely.
Qualifications and/or Work Experience Requirements
High School Diploma (required).
Proven experience in a sales-related industry, preferably within healthcare.
Hands-on experience with CRM software and Google Drive.
Strong understanding of the sales administration process.
Excellent verbal and written communication skills, with the ability to engage effectively with internal and external clients.
Strong analytical and organizational skills.
Ability to work independently, manage multiple tasks efficiently, and complete assignments within set parameters.
Preferred Skills
Excellent analytical, decision-making, and problem-solving skills.
Strong communication abilities with patients and team members, thriving in a dynamic environment.
High emotional intelligence with a passion for health, wellness, and functional medicine.
Proficient in EMR systems and general computer literacy.
Experience in Functional Medicine and familiarity with related practices.
Sales experience in healthcare settings.
Equal Opportunity Employer
Functional Medicine of Idaho is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, age, sex, marital status, national origin, ancestry, disability, handicap or veteran status.
Requirements
FMIHIGHP
$30k-45k yearly est. 60d+ ago
Operations Specialist
Syngenta Global 4.6
Specialist job in Nampa, ID
At Syngenta, our goal is to build the most collaborative and trustworthy team in agriculture, providing top-quality seeds and innovative crop protection solutions that improve farmers' success. To support this mission, Syngenta's Operations & Trialing Team is seeking an Operations Specialist in Nampa, ID.
The Operations Specialist - Farm Manager ensures optimal field equipment and farm conditions for the successful execution of open-field vegetable research trials. This position involves both hands-on operation of specialized farm equipment and strategic oversight of farm activities.
Accountabilities
* Manage all farm activities, including but not limited to soil preparation, planting, spraying, cultivation, irrigation (furrow and drip), harvesting, and chemical inventory.
* Develop and implement an annual work plan, in consultation with various stakeholders, to ensure timely execution of farm activities.
* Conduct preventive maintenance and necessary repairs on field equipment (tractors, planters, sprayers, disks, cultivators, etc.) to ensure reliable operation.
* Operate and maintain GPS-equipped tractors/planters and other seed research equipment with complex mechanical and electronic components.
* Coordinate water schedules with the irrigation district to ensure crops are irrigated properly.
* Manage, coach, and train third-party contract labor to optimize farm operations.
* Coordinate fleet vehicle maintenance, ensuring timely and proper service completion.
* Function as an integral member of the operations team supporting all activities from seed to seed.
* Ensure effective daily communication with peers, breeding teams, and supervisors on work progress.
* Follow and apply all HSE (Health, Safety, & Environment) and Stewardship practices, as well as provide support to site management with the functional activities of a research facility.
$55k-69k yearly est. 23d ago
Specialist - Vessel Processing
Ocean Network Express
Specialist job in Boise, ID
Job Family:
Cargo Management Center
Job Title:
International Logistics Specialist - Vessel Processing
Role Summary:
Responsible for the successful execution of the Vessel Processing process. Ensure required information is sent to terminals and customs along with rail teams. Provides knowledge about nonstandard vessel processing issues to internal/external parties. Research and respond to routine/non-routine issues/problems and make recommendations for solutions to nonstandard issues. Act as liaison with Company, port operations and customer service. Incumbent will report directly to the Supervisor; Vessel Processing, Cargo Management.
Additional Responsibilities:
Logistics Specialist Task Fulfillment
Troubleshoot and resolve complex challenges involving cargo movement including but not limited to: customs, schedule deviations, expedited movement requests, technical challenges and account requests and inquiries.
Handles situations that may require adaptation of response or extensive research according to situational needs.
Requires advanced problem solving
Assess customer needs and suggest/promote alternative options
Invoice dispute resolution
Provide knowledge about nonstandard vessel processing issues to internal/external parties.
Research and respond to routine/non-routine customer issues/problems and make recommendations for solutions to nonstandard issues.
Track and trace shipper documents required for containers to unload from inbound vessels.
Proactively pursues continuous improvement
Apply knowledge, procedures, and good judgment in daily decision-making
Ability to remain calm and make clear reasoned decisions under pressure and able to adapt to fast-changing situations
Core Required Skills and Competencies:
Strong Data handling and Analytical reasoning skills
Strong Critical thinking
Sound decision-making
Ability to multitask and prioritize
Adapts to change and prioritizes for high-end results
Responsive, dependable and follows through
Team PlayerAbility to prioritize and multitask
Critical thinking skills
Positive and professional demeanor
Excellent written and verbal communication skills
Function Specific Required Skills and Competencies:
Knowledge of rail, vessel and terminal operation, customs are preferred but not required.
Provides exceptional service to internal and external customers with accuracy, efficiency, and effectiveness
Responds to account demands clearly, accurately, and timely in a caring manner
G Suite and Microsoft office experience
Required Minimum Years' Experience:
2+ function-related experience
Required Minimum Education:
Bachelor's Degree Preferred
$29k-43k yearly est. Auto-Apply 49d ago
Samsung Home Theater Specialist
Best Buy 4.6
Specialist job in Boise, ID
As a Samsung Home Theater Expert, you'll work in one of our retail stores to demonstrate and sell home theater products with emphasis on the Samsung brand. First, we'll give you all the training you need to be an expert. Once you're trained, you'll explain complex technology in simple terms to help customers understand and see each product's unique value. You'll also work closely with other sales associates as you share your knowledge about Samsung products to ensure the team is ready to assist customers with the brand.
What you'll do
Maintain a high level of product knowledge about new Samsung technology
Debrief with vendor partners and market teams about performance, promotions and sales best practices.
Ensure the department remains organized and ready to serve customers
Support sales strategies to achieve operating results, growth objectives and overall financial performance goals.
Basic qualifications
Must be at least 18 years old
1 year of experience in sales, customer service or related fields
Ability to work successfully as part of a team
Ability to work a flexible schedule inclusive of holidays, nights and weekends
Preferred qualifications
Prior experience serving as a specialist in premium, luxury, or complex technology solutions
1 year of experience working with consumer electronics
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
$28k-34k yearly est. 6d ago
Paving Application Specialist
Western States Careers
Specialist job in Meridian, ID
Western States Cat is looking for a results-oriented Paving Application Specialist to add to our dynamic, successful Sales team, specializing in customer care. Duties include onsite training and support to customers and assistance for sales professionals in order to identify features, benefits, maintenance, and operation of these products. This role will identify current and future opportunities to increase our market penetration and overall impact as it relates to our forestry industry.
On-the-job training, career development, competitive benefits, and amazing growth opportunities! Dig Heavy Equipment? Join our team today!
ABOUT WESTERN STATES EQUIPMENT:
Western States has a long legacy of providing quality equipment and excellent service to customers. Since 1956, our vision is to make our communities stronger, cleaner, and more productive, not just with our products and service - but through our people. We are committed to:
The Power of our Purpose: “Building our Communities for a Better Tomorrow”
Performance through our Values: SAFETY, EXCELLENCE, TEAMWORK, INTEGRITY, ACCOUNTABLITY, and INNOVATION
Customer and Employee Care Commitments: Conveying Warm and Empathy, Actively Listening, Building Trust, and Saying Thank You
WHY YOU'LL LIKE IT HERE:
Recognized as one of the top private companies to work for, we put our employees first. We are fiercely committed to SAFETY and sending every employee, safely home, every single day. Our comprehensive benefits package and complete wellness programs include:
Three weeks of accrued PTO to start, increases with tenure
Company paid health care premium option for employees
Health, dental, and vision insurance
Wellness dollars
401k with company match and profit sharing
Educational reimbursements, tool loans, and safety & tooling dollars
Employee Assistance Program
Paid Parental leave
Care Leave
WHAT WE'RE LOOKING FOR:
THINK-ACT-BE SAFE - At Western States, we empower every employee, every day to work and promote a safe environment to ensure all employees, vendors, and clients have a safe work environment while adhering to all applicable procedures and standards. This includes maintaining clean/clutter free personal work areas and wearing the required personal protective equipment (PPE) as identified in safety policy.
FULL SUMMARY
The Paving Application Specialist is a Sales Department position who works across Western States divisions of sales, parts, and service to help support the paving industry and our customers throughout Western States territory. This position is responsible for conducting equipment demonstrations and technical communication for the paving machinery we represent, which includes Caterpillar, Weiler, Road Widener, AMI, etc. Job duties include onsite training and support to customers and assistance for sales professionals in order to identify features, benefits, maintenance, and operation of these products. This role will identify current and future opportunities to increase our market penetration and overall impact as it relates to our forestry industry.
Communication, Training and Troubleshooting
Plans and conducts equipment demonstrations as required by the Sales Department.
Conducts machine delivery training for customers, including application startup, operation set up and digital onboarding to online tools and apps.
Communicates with our paving partners, sales professionals, account managers, product support reps, and sales managers to promote and develop our paving markets.
Performs site assessments as required by customers and sales group.
Oversees and manages customer related production studies.
Supports sales team with technical sales information to assist in the completion and closing of sales deals.
Conducts professional machine demos and head-to-head demos versus the competition.
Sales Support, Inspections and Travel
Helps inspect used paving machines and attachments for trade.
Completes re-visits on new machine sales at a designated time frame set by all interested parties or on major shop rebuilds to answer questions, check for issues, direct any service repairs, etc.
Ability to travel the full dealer territory to assist with all sales professionals, service departments and customers to promote, service, sell and train on paving equipment. Overnight stays required.
Assists customers with operator training and maintenance practices on new machine deliveries.
Assists Service Department in troubleshooting machine operational problems in the field.
KNOWLEDGE SKILLS AND ABILITIES:
Ability to develop and maintain effective working relationships with others.
Ability to travel up to 50% including overnight, as needed.
Knowledge of Microsoft office software.
Working knowledge of heavy equipment and ability to operate effectively.
Ability to multi-task.
Consistent attendance.
EDUCATION AND EXPERIENCE:
Proof of high school diploma or General Education Degree (GED).
Five years equivalent experience in the paving industry required with working knowledge of Cat/Weiler/Road Widener hydraulics, electronics and mechanics.
Caterpillar Operator Certificate preferred.
Must be able to communicate (speak, read, comprehend, write in English).
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.
This role is designated as safety-sensitive.
$45k-73k yearly est. 40d ago
Loan Specialist/ Loan Officer
Mindlance 4.6
Specialist job in Boise, ID
Each Guardian Mortgage Loan Officer brings happiness and security to our clients by matching them to financially successful home mortgage loans in a timely, accurate and complaint manner. Provide sales support and strong communication to customers, processors, and management from loan pre-qualification to loan closing.
Complete mortgage applications using GMC loan product system, including initial Mortgage policy and government regulations.
Maintain in good standing all Loan Officer Licenses in State(s) for which Loan Officer is authorized to conduct business and performs services.
Pre-Qualify potential borrowers according to policies and procedures and applicable law, collect and analyze each applicant's financial information and assess financial circumstances to determine whether applicant and property qualify for a particular loan.
Assist potential borrowers in identifying and securing a mortgage loan appropriate for individual financial circumstances.
Make inquiries of verified and documented information with respect to applicant's income, assets, investments, debt, credit history, prior bankruptcies, judgments, and liens, as well as characteristics of the property.
Advise potential borrowers of risks/benefits of loan alternatives, including options & variables. Obtain and present loan options for each type of loan transaction the potential borrower has expressed interest (e.g., a fixed-rate loan, adjustable rate loan, etc.).
Maintain high level knowledge of changes in market conditions, loan products & variations, and compliance.
Consistently hit ongoing deadlines regarding loan originations, etc.
Meet rules, obligations, timelines, and deadlines to comply with company policy, contracts, investor guidelines, lending programs, and state/federal law and regulation.
Other duties as assigned.
Additional Information
For any queries or to discuss this opportunity in detail please call me back on ************
Onboard business members with Merchant Services and provide outstanding service and support for existing merchant members. Ensure merchant accounts are set up properly and functioning as intended. Provide support via phone and email for merchant services questions from team members and business members.
Duties and Responsibilities:
Sell merchant services to business members from incoming leads and phone calls as needed.
Answer team member questions on merchant services or existing merchant accounts.
Respond to tickets created for Risk Analyst review on merchant accounts and work with the member to obtain any requested information for review.
Assist members with questions or issues they have with their Merchant Services account, as well as any requested changes to the account.
Assist Merchant Services team with preparation of merchant proposal packages for prospective accounts.
Assist with updating policies and procedures.
Assist with merchant account review and periodic follow up with merchant members.
Maintain in-depth product knowledge on all aspects of Merchant Services including products, Software as a Service (SaaS) plans, payment gateways, monthly fees, product cost, First Data Meta Bank Credit Policy/Unqualified Business, statement analysis and rate review.
Maintain a basic understanding of new business account requirements and products and services.
Complete reports on overall productivity for the Merchant Services department
Provide support for projects or changes that will impact the Credit Union's business members.
Other duties as assigned.
Qualifications:
Bachelor's Degree or equivalent experience. 0-5 years' relevant experience. Ability to effectively work and communication within the organization and with business members. Ability to always maintain the confidentiality of the Credit Union and member records.
Performance Standard:
Must take pride in department, always meeting and exceeding business member's expectations. Must be professional and courteous in communication. Ability to work under pressure and organize tasks for optimal performance. Excellent communication, relationship building and sales skills.
Physical Requirements:
Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.).
Sit for extended periods of time.
Lift 20-40 pounds of applicable supplies including but not limited to copy paper, cash drawers, marketing material, etc.
Repetitive motion using wrists, hands, and fingers.
Reach keyboards.
Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.).
The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.
Must be eligible for membership at ICCU to obtain employment.
ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.
$27k-35k yearly est. 19d ago
Home Loan Specialist I
Solomonedwards 4.5
Specialist job in Boise, ID
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home Loan Specialist I for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Perform routine data entry and validation tasks.
- Initiate third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Review and validate loan documents.
- Handle routine calls, emails, and/or chat responses.
- Monitor work queues and intervene as needed.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Skills and Job-Specific Competencies:
- Proficiency in Microsoft Office.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise
Job Ref: 141857
### Place of Work
On-site
### Requisition ID
141857
### Application Email
****************************
$20-24 hourly Easy Apply 60d+ ago
Specialist, Revenue Cycle - Managed Care
Cardinal Health 4.4
Specialist job in Boise, ID
**Remote Hours: M-F 8:30-5:00 pm EST (or based on business needs)** **_What Contract and Billing contributes to Cardinal Health_** Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration, customer and vendor pricing, rebates, billing (including drop-ships), processing charge backs and vendor invoices, developing and negotiating customer and group purchasing contracts.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Working unpaid or denied claims to ensure timely filing guidelines are meet.
+ Submitting medical documentation/billing data to Commercial (MCO) and government (Medicare/Medicaid) providers
+ Denials resolution for unpaid and rejected claims
+ Preparing, reviewing and billing claims via electronic software and paper claim processing
+ Insurance claims follow up regarding discrepancies in payment.
**_Qualifications_**
+ Bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 1+ years experience as a Medical Biller or Denials Specialist preferred
+ Strong knowledge of Microsoft excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $28.80 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 2/12/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_All internal applicants must meet the following criteria:_
+ _Rating of "Meets Expectations" or higher during last performance review_
+ _Have been in their current position for at least a year_
+ _Informed their current supervisor/manager prior to applying_
+ _No written disciplinary action in the last year_
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$22.3-28.8 hourly 1d ago
Billing Clerk
Hawley Troxell 4.0
Specialist job in Boise, ID
Full-time Description
Hawley Troxell is seeking a full-time Billing Clerk to join our Boise office. This position will provide accurate and timely completion of billing as assigned, ensuring that all tasks are done in accordance with Firm or client billing guidelines or polices. This department is cross-functional and therefore this position will share, at times, other responsibilities within the finance department. Hawley Troxell offers full benefits, including 401(k) with matching and profit sharing, and competitive wages (DOE). EOE.
Requirements
Qualifications:
• Strong Microsoft Office skills, particularly with Excel and Outlook
• Strong oral and written communication skills including the ability to interact with all levels of staff and attorneys
• Experience with electronic billing preferred
• Must be customer service oriented with strong problem solving skills
• Must be detailed oriented and possess strong organizational skills
• Ability to work under pressure and handle multiple tasks simultaneously
• Ability to work overtime, as needed in order to fulfill the firm's goals
$28k-34k yearly est. 10d ago
Crane Rigging Specialist - Nampa
Johnson Thermal Systems
Specialist job in Nampa, ID
Job Title: Crane Rigging Specialist 1Department: Crane and RiggingClassification: FLSA-Non-ExemptJob Family: ProductionDate: 12.10.25Reports to: Crane Rigging LeadTravel: 0%Employment Type: HourlyExpected Work Hours: 40+Essential Functions
The Crane Rigging Specialist I at JTS plays a key role in supporting generator unit assembly by ensuring the safe, efficient, and precise movement of heavy equipment and components. This position requires strong mechanical aptitude, attention to detail, and a commitment to safety. Working closely with crane operators, lift operators, and other team members, the specialist ensures all rigging operations are executed accurately and in compliance with safety protocols.
Accountabilities:
Inspect and prepare rigging gear including shackles, slings, chains, and straps.
Set up and dismantle rigging equipment for lifting operations.
Prepare shackles on the house for lifting with chains or straps.
Secure loads for lifting and ensure proper weight distribution.
Operate aerial lifts for roof access using harnesses and fall protection equipment.
Assist in loading completed units onto transport trucks using correct rigging and choke techniques.
Maintain constant communication with crane operators using hand signals and radios.
Conduct pre-lift planning and risk assessments with team members.
Identify and report equipment defects or safety hazards.
Follow specific safety requirements and regulations for the assigned work area.
Report near misses and potential danger areas.
Support team members in safe evacuation procedures during emergencies.
Demonstrate understanding of JTS and general quality standards.
Perform other duties as assigned to support rigging and assembly operations.
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
Attributes
Safety First: Maintains a secure work perimeter and follows all safety protocols.
Have Humanity: Works respectfully and collaboratively with team members.
Be Transparent: Communicates clearly during equipment movement and lift operations.
Drive Innovation: Suggests improvements to rigging techniques and safety practices.
Be Resilient: Adapts to changing priorities and weather conditions with composure.
Always Reliable: Follows instructions precisely and completes tasks with accuracy.
Grit: Tackles physically demanding tasks with persistence and pride in craftsmanship.
Required Knowledge/Experience:
High School Diploma or GED (required).
Prior experience in rigging and crane operations (preferred).
Demonstrated mechanical aptitude.
Familiarity with blueprints and lift plans (preferred).
Strong attention to detail and solid work ethic.
Effective time management and adaptability.
Familiarity with job site safety standards and PPE usage.
Forklift certification preferred.
Basic understanding of load limits and rigging safety practices.
Ability to work in a team-oriented environment and take direction from supervisors.
Work Environment and Physical Demands
This role is primarily based in a manufacturing and outdoor job site environment.
Mobility: Ability to stand, kneel, stoop, or crouch for 810 hours per day.
Manual Dexterity: Frequent use of hands to handle rigging tools and components.
Lifting: Must be able to lift up to 50 lbs and push/pull up to 100 lbs. All lifting should follow OSHA standards.
Weather Conditions: Comfortable working indoors and outdoors in all weather conditions.
Visual and Auditory Requirements: Must be able to see and hear well enough to navigate the site safely and communicate effectively.
Must pass a background check and drug screening.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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Other
$30k-55k yearly est. 13d ago
Precision Planting/Trimble Product Specialist
AGRI-Service, LLC 3.7
Specialist job in Marsing, ID
Job Description
Safety
Reports all incidents immediately.
Prepare and participate in incident investigations.
Ensure work site inspections and vehicle inspections are complete.
Hold direct reports accountable for adhering to safety policies.
Recognize and promote employees demonstrating safe behaviors.
Discuss safety and the importance of it at each team meeting/gathering.
Operate vehicle safely, following all applicable laws and company policies.
Follows company safety policies and procedures on the jobsite, promotes safe behavior with our customers.
Actively cares for and advocates safety at Agri-Service.
Adheres to all applicable safety policies, procedures, and standards.
Attends regular safety meetings with Department teams and ensures required Safety Trainings are complete.
Communicates with Safety Liaison and/or Supervisors to identify and address safety concerns.
Demonstrates commitment to safety with both words and actions.
ESSENTIAL FUNCTIONS:
Support the Sales Operations Manager as assigned and follow their direction relative to specific dealer brand strategies and tactics in support of the annual dealer business plan.
Provide Whole goods Product Sales & Operation Training on local basis.
Support Sales Team in planning, executing, and following up with customer demonstrations - with focus on making sales professionals self-sufficient in the demo process.
Support dealers and the sales team with customer visits with the intent to build relationships, collect VOC information, prospect, or qualify leads.
Must be disciplined in completing internal administrative tasks relating to position to ensure robust metrics and reporting (i.e.. Lead Gen, Training, Demonstrations)
Assist Branch Managers with hosting and conducting open houses, clinics, field days and other local customer events.
Partner with other Product Specialists to develop and create consistent training across the territory.
Partner with Agco Product Specialists to maintain knowledge of current and future product developments.
Actively cares for and advocates safety at Agri-Service. Adhere to all applicable safety policies, procedures and standards.
Works within and promote corporate vision, mission, and values of the organization.
Performs other duties as assigned.
KNOWLEDGE SKILLS AND ABILITIES
Ability to communicate effectively and knowledgeably with customers and vendors.
Strong knowledge of Microsoft Office software (Including Excel and Word).
Strong knowledge of CDK preferable.
Strong verbal and written communication skills.
Must be detail oriented.
Ability to set and manage priorities.
Must be a self-starter and a team player.
Ability to travel throughout the territory as needed.
Ability to develop and maintain effective working relationships with others.
Consistent attendance.
EDUCATION AND EXPERIENCE:
Proof of high school diploma or General Education Degree (GED).
Three to five years comparable work experience specific to the product knowledge base required.
Must be able to communicate (speak, read, comprehend, write in English).
PHYSICAL CHARACTERISTICS:
Must be able to sit for long periods of time along with walking, standing, climbing, reaching, pushing, pulling, leaning and twisting.
Must be able to meet all safety requirements for applicable safety policies.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.
$50k-79k yearly est. 3d ago
Precision Planting/Trimble Product Specialist
Grow With Us
Specialist job in Marsing, ID
Safety
Reports all incidents immediately.
Prepare and participate in incident investigations.
Ensure work site inspections and vehicle inspections are complete.
Hold direct reports accountable for adhering to safety policies.
Recognize and promote employees demonstrating safe behaviors.
Discuss safety and the importance of it at each team meeting/gathering.
Operate vehicle safely, following all applicable laws and company policies.
Follows company safety policies and procedures on the jobsite, promotes safe behavior with our customers.
Actively cares for and advocates safety at Agri-Service.
Adheres to all applicable safety policies, procedures, and standards.
Attends regular safety meetings with Department teams and ensures required Safety Trainings are complete.
Communicates with Safety Liaison and/or Supervisors to identify and address safety concerns.
Demonstrates commitment to safety with both words and actions.
ESSENTIAL FUNCTIONS:
Support the Sales Operations Manager as assigned and follow their direction relative to specific dealer brand strategies and tactics in support of the annual dealer business plan.
Provide Whole goods Product Sales & Operation Training on local basis.
Support Sales Team in planning, executing, and following up with customer demonstrations - with focus on making sales professionals self-sufficient in the demo process.
Support dealers and the sales team with customer visits with the intent to build relationships, collect VOC information, prospect, or qualify leads.
Must be disciplined in completing internal administrative tasks relating to position to ensure robust metrics and reporting (i.e.. Lead Gen, Training, Demonstrations)
Assist Branch Managers with hosting and conducting open houses, clinics, field days and other local customer events.
Partner with other Product Specialists to develop and create consistent training across the territory.
Partner with Agco Product Specialists to maintain knowledge of current and future product developments.
Actively cares for and advocates safety at Agri-Service. Adhere to all applicable safety policies, procedures and standards.
Works within and promote corporate vision, mission, and values of the organization.
Performs other duties as assigned.
KNOWLEDGE SKILLS AND ABILITIES
Ability to communicate effectively and knowledgeably with customers and vendors.
Strong knowledge of Microsoft Office software (Including Excel and Word).
Strong knowledge of CDK preferable.
Strong verbal and written communication skills.
Must be detail oriented.
Ability to set and manage priorities.
Must be a self-starter and a team player.
Ability to travel throughout the territory as needed.
Ability to develop and maintain effective working relationships with others.
Consistent attendance.
EDUCATION AND EXPERIENCE:
Proof of high school diploma or General Education Degree (GED).
Three to five years comparable work experience specific to the product knowledge base required.
Must be able to communicate (speak, read, comprehend, write in English).
PHYSICAL CHARACTERISTICS:
Must be able to sit for long periods of time along with walking, standing, climbing, reaching, pushing, pulling, leaning and twisting.
Must be able to meet all safety requirements for applicable safety policies.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.
$54k-94k yearly est. 60d+ ago
Product Specialist Advisor
Freedomroads
Specialist job in Meridian, ID
Camping World is seeking a Product Specialist Advisor for our growing team. At Camping World, a Product Specialist Advisor works directly with the customers to determine specialized product needs and services and provides price estimates for designated installations prior to scheduling appointments. The Product Specialist is a member of the sales team and works collaboratively with the service team to ensure a high level of customer service satisfaction.
What You'll Do:
Daily interaction with customers to promote specialized product needs and installations
Review each job for proper sizing, colors, placement, and prior to scheduling job for installation
Maintain and update prepayment logs and keep customers apprised of work progress
Schedule installation appointments with designated service staff members
Monitor daily parts traffic and receive parts for installations
Inspect vehicle to ensure proper parts are ordered
Provide excellent overall customer service
Maintain a safe and clean work area for customers and coworkers
May cross train to perform other duties as necessary
What You'll Need to Have for the Role:
High School diploma or GED equivalent preferred
At least one year of sales experience is preferred
At least one year of previous RV or camping product is preferred but not required
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
Knowledge of Service Department procedures and policies is preferred
A valid driver's license may be required
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Periods of standing, stooping, crawling, and bending
Pay Range:
$14.00-$16.53 Hourly
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$14-16.5 hourly Auto-Apply 57d ago
Records and Information Specialist
Insight Global
Specialist job in Boise, ID
Required Skills & Experience
• ATTENTION TO DETAIL
• Adaptability
• Someone who will take this work very seriously - it can be tedious, but it is part of accomplishing an extremely important initiative to digitize records.
• High school diploma or equivalent and two years of experience in records management or an equivalent combination of education and experience.
• Knowledge of records management theories, principles, legal requirements and techniques.
• Ability to:
Analyze record-keeping systems to identify problems and opportunities for improvement.
Take and transcribe dictation and/or type accurately and with urgency.
Resolve customer complaints following established policies and regulations.
Interpret rules, regulations and policies and make decisions based on them.
Determine data requirements to organize and compile information from various sources into a concise reporting format. Valid state-issued driver's license.
Nice to Have Skills & Experience
• Bachelor's degree and four years of experience in document imaging and administrative support, preferably in a public agency or governmental setting.
• Knowledge of Microsoft Office suite and Adobe Acrobat Pro.
• Knowledge of governmental records retention and public information laws and regulations.
• Knowledge of operation and use of electronic imaging systems.
Job Description
Insight Global is seeking an experienced Records and Information Specialist to hold primary responsibility for various specialized administrative duties involving manual and digital processing and maintenance of department records and documents. This person would perform extended periods of scanning and classifying documents. Ensure operational practices comply with federal, state and municipal regulations and mandates relating to records management. Provide support and training to the department to ensure staff can locate and utilize cataloged information. This position works under immediate/direct supervision. Responsibilities: Performs extended periods of scanning and classifying documents. Manual and digital processing and maintenance of department records and documents. Ensures operational practices comply with federal, state and municipal regulations and mandates relating to records management. Provides support and training to the department to ensure staff can locate and utilize cataloged information. This position works under immediate/direct supervision. Works within the department's records management operation, including facilitating the retrieval, filing and storage of information following best management practices and quality control practices. Ensures all classification of official records, documents and other media procedures meet applicable city, state and federal legal requirements. (per the training provided) Queries for records, scans, indexes, develops and reviews many department documents. They will be utilizing a large format scanner for drawings and a high-speed scanner for other smaller sized documents.
The average specialist in Boise, ID earns between $23,000 and $72,000 annually. This compares to the national average specialist range of $32,000 to $104,000.
Average specialist salary in Boise, ID
$40,000
What are the biggest employers of Specialists in Boise, ID?
The biggest employers of Specialists in Boise, ID are: