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  • Information Technology Support Specialist I

    Vinci Construction USA 2.9company rating

    Specialist job in Nashua, NH

    Position Type: Full Time (40+) Pay Type: Salary Seasonal Work: No Northeast Paving Benefits: Company Paid Basic Life Insurance Company Paid Long Term Disability Policy Company Paid Vacation & Holiday Pay Company Paid Parental Leave Company Paid Maternity Leave Company Paid Employee/Family Assistance Program (EAP) Voluntary Medical & Vision Insurance Voluntary Dental Insurance Voluntary Short Term Disability Voluntary Supplemental Term Life Voluntary Accident, Legal, Hospital, Critical Illness Policies 401(k) Plan w/Employer Match Annual Company Stock Purchase Opportunities Discount Partnerships: Verizon, Ford, Perkspot Health and Wellness Benefits, including Monthly Gym/Fitness Incentives General Description Northeast Paving a division of Vinci Construction USA is seeking an IT Support Specialist I position on the Technology Team in Nashua, NH. The IT Support Specialist role involves providing end-user desktop support both remotely and in-person, handling Tier (1-2) support tickets, and working on technology implementation projects. Key Duties Create, review and triage support Tier (1-2) tickets on a timely basis Project work related to the implementation of new technology tools. Provide end-user desktop support via remote support tools or in person visits Provide excellent customer service by communicating professionally and effectively with users to understand their issues, provide updates on ticket status, and verify their concerns are addressed promptly. Install and configure new computers, monitors, and printers. Assist with system administration tasks, including server upgrades, updates, patches, deployments, architecture review / design and general best practices Create clear, concise process and system diagrams and other supporting documentation Coordinate with vendors to execute software and firmware upgrades Attend meetings as required and provides regular and accurate status information to project participants/department leadership -follow management guidance and adherence to policies Assist with other projects and tasks as required Identify issues requiring escalated support and route to the appropriate team or leadership. Identify recurring or unique issues, develop solutions, and verify successful implementation. Document and/or update documentation for identified issues, solutions, and procedures. Train and/or mentor junior team members. Share knowledge and best practices. Actively participate in team meetings and feedback sessions. Qualification Requirements General To perform this job successfully, an individual must be able to perform each key duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience 3 + years of technical experience working with hardware/software Bachelor's degree or equivalent Experience Experience working in windows and virtualized environments Ability to utilize an ITSM system for change and incident management Microsoft training and related certifications are a plus Strong interpersonal, organizational and customer service skills Ability to work flexible/extended hours when requested or participate in an on-call schedule Able to work both independently and effectively with remote team members as necessary Physical Demands The following physical demands are representative of those that must be met to successfully perform the essential functions of this job: Periodic physical effort, including standing, is required during a regular work shift of at least eight hours per day. Employee must be able to periodically stand for extended periods of time, and to stoop, bend, and crouch as required to perform Key Duties. Lifting and transporting of moderately heavy objects (40 lbs). Drive to locations to assist users or deploy systems as needed Work Environment The work environment characteristics described below are representative of those that will be encounters while performing the essential functions of this job. Work is performed predominately indoors, although periodic visits to construction sites or asphalt manufacturing facilities will be required. Noise level in the office work environment is normal. Demonstrates Safety 1st It is important for members of our team to be actively involved in their own safety, while being considerate of fellow employees. Assess work environment for possible hazards and makes sure training is adequate to the task. Has proper personal protective equipment and tools, uses them appropriately for the given task. Speaks up if seeing an unsafe act Identifies and turns in near miss reports Asks for help, when needed, to perform tasks safely. Considers if there is a safer way to perform work and communicates. Northeast Paving is a division of Vinci Construction USA and is a full-service asphalt and construction company, capable of handling projects of every size and scope. Our list of services includes roadway construction, railway and bridge construction, asphalt manufacturing and paving, sitework and earthworks development. Every year, we plan and build hundreds of public and privately funded projects safely, successfully, and with an innovative approach to give our clients the greatest possible value for their investment. Vinci Construction USA is a $1.4B company with 3500 employees with (3) delegations including Hubbard Construction, Blythe Construction and Eurovia Atlantic Coast. We support a Drug-Free Workplace. EOE AA M/F/Vet/Disability are encouraged to apply.
    $70k-99k yearly est. 4d ago
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  • Associate Spine Specialist (Boston, MA)

    Globus Medical 4.5company rating

    Specialist job in Boston, MA

    Associate Spine Specialist (Boston, MA) page is loaded## Associate Spine Specialist (Boston, MA)locations: Massachusettstime type: Full timeposted on: Posted 25 Days Agojob requisition id: JR104911At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible The Associate Spine Specialist will work together with the Spine Territory Manager and will have territory coverage, inventory management, and limited sales responsibilities. The Associate Spine Specialist will represent the company in accordance with the company's quality policy and procedures.**Essential Functions****:*** Gains and consistently increases product knowledge through formal sales training; surgeon speaker programs, attends surgeries/operating room visits, and industry research* Meeting or exceeds all sales goals and objectives assigned* Conducts sales calls to promote, sells, and services Globus Medical products and services to existing and competitive customers based on a strategic plan* Assists the Spine Territory Manager on field calls for assigned geography and address and problems that arise on the account* Performs field ride along with the Area Director and Spine Territory Manager on a regular basis* Develops and increases customer base and continually enhances Globus product market share within assigned territory* Provides feedback regularly on topics such as product development opportunities, new target accounts, sales performance, and market feedback* Maintains conduct that is aligned with company quality policy and procedures, and protects confidentiality with proprietary information* Stays current with all compliance training requirements* Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies.* Ensures Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role* Represents the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties*Reasonable accommodations may be made to enable individuals with disabilities to perform these* essential *functions.***Qualifications****:*** 1-2 years' successful spine sales experience preferred, may consider other healthcare related sales and or business to business sales experience* Bachelor's degree in Science or Business* Exemplary ability to listen, communicate and influence* Ability to travel as necessary, which may include nights and/or weekends* Strong understanding of spinal anatomy* Ability to make sales presentations with positive results**Physical Demands****:**The physical demands listed here are representative of those that must be met by and employee to successfully perform the essential functions of this job.* Required to sit; climb or balance; and stoop, kneel, crouch or crawl* Required to regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds* Required to possess specific visons abilities, including: close vision, distance vision, color vision, peripheral vision, depth perception and capacity to adjust focus.**Our Values:**Our Life Moves Us philosophy is built on four values: Passionate About Innovation, Customer Focused, Teamwork, and Driven.* **Passionate about Innovation**: Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate in our role in improving the lives of patients by continuously developing better solutions.* **Customer Focused**: We listen to our customers' needs and respond with a sense of urgency.* **Teamwork**: Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger.* **Driven**: We pursue our mission with energy and passion. We are nimble, results-oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients. **Equal Employment Opportunity:**Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees' talents and support an environment that is inclusive and respectful. **Other Duties:**Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. #J-18808-Ljbffr
    $75k-86k yearly est. 4d ago
  • Head of SaaS Implementations & Services (Public Sector)

    Gravity 3.9company rating

    Specialist job in Boston, MA

    A leading technology company is looking for a Vice President of Professional Services to lead their Implementation and Managed Services teams. This role involves ownership of customer implementation delivery and ensuring data accuracy across the solutions. Candidates should have over 7 years of experience in a SaaS environment, proven track record in managing service revenue, and excellent cross-functional leadership skills. The position is available in multiple locations, including Boston, and offers a dynamic environment focused on improving public services through technology. #J-18808-Ljbffr
    $45k-64k yearly est. 2d ago
  • Mail Services Specialist - Government Ops

    Commonwealth of Massachusetts 4.7company rating

    Specialist job in Boston, MA

    A State Government Agency in Massachusetts is looking for a Mail Services Associate to manage mail operations effectively. Candidates should have at least two years of electronic data processing experience and the ability to operate various mail service equipment. This position offers a flexible hybrid work environment with competitive benefits and requires a proactive approach to tasks within the dynamic operational services division. #J-18808-Ljbffr
    $63k-88k yearly est. 4d ago
  • Fleet Management Support Specialist

    Crown Equipment Corporation 4.8company rating

    Specialist job in Boston, MA

    : Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Responsibilities Responsible for driving end-user adoption of Crown InfoLink products. Helps customer develop and implement best practices and standard operating procedures. Prepare internal and external customers for a successful implementation by planning, training and managing support service processes. Develop and support the retail network to provide web-user and operator trainer training. Deliver, develop, and support the retail network with conducting business reviews and consulting with end users on sustaining use and improvement processes. Analyze Crown InfoLink data and make recommendations on action steps. Participate in sales calls and demos to the extent that it relates to the after-sale support. Quote, sell, and provide Crown InfoLink support services. Minimum Qualifications 2-4 years related experience Associate degree (Business) Must have valid driving privileges Extensive travel & overnight stays (over 20%) Preferred Qualifications Lead and effectively garner customer support to achieve customer objectives. Good communication skills both verbal and written. Good computer, organizational, interpersonal, and motivational skills. Basic IT wireless knowledge. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities
    $46k-59k yearly est. 3d ago
  • Manufacturing Technical Operations Specialist

    JMD Technologies Inc.

    Specialist job in Boston, MA

    Title: Senior Manufacturing Technical Operations Specialist Employment Type: Contract (12 months + possible extension or conversion) Status: Accepting Candidates (Multiple Openings) About the Role: We are hiring Senior Manufacturing Technical Operations professionals to support real-time manufacturing operations at a large, commercial biopharmaceutical facility. This is a highly hands-on, floor-based role focused on issue triage, investigations, and cross-functional collaboration in a fast-paced GMP manufacturing environment. Key Responsibilities: Triage manufacturing issues in real time on the manufacturing floor Lead and author investigations for quality events across cell manufacturing, QC, material operations, and facilities Apply structured root cause analysis tools to identify issues and drive resolution Collaborate with subject matter experts to determine immediate actions, containment strategies, and impact assessments Partner with cross-functional teams to identify root cause and propose corrective and preventive actions (CAPAs) Support strong quality documentation practices in a GMP-regulated environment Qualifications: 6+ years of progressive experience in pharmaceutical development or manufacturing 4+ years of hands-on analytical investigations and Quality Control experience Strong background in analytical investigations and quality documentation Experience supporting QC / analytical operations in GMP manufacturing Exposure to facility or calibration investigations is a plus (not required) Strong scientific mindset with the ability to interpret data, apply root cause analysis, and think systematically Compensation (MA Pay Transparency): Estimated hourly range: $50-$58/hr (W-2) Final rate within this range will be based on experience, skill set, shift alignment, and interview results
    $50-58 hourly 17h ago
  • Customer Service and Logistics Specialist

    New England Wire Products 4.1company rating

    Specialist job in Leominster, MA

    Customer Service Representative (Early-Career / 2+ Years Experience) New England Wire Products | In-Person | Full-Time New England Wire Products is a family-owned, domestic manufacturer of high-quality wire display racks and shelving solutions. For decades, we've partnered with customers across the U.S. to deliver dependable products backed by responsive, relationship-driven service. We are seeking a Customer Service Representative with 1-3 years of professional experience who is ready to take ownership of customer relationships, manage orders with minimal oversight, and collaborate closely with internal teams to ensure a seamless customer experience. This role is well-suited for someone who has moved beyond entry-level support and is looking to deepen their impact within a manufacturing and operations-focused environment. Role Overview As a Customer Service Representative, you will serve as a trusted point of contact for assigned customers, managing the full order lifecycle from intake through delivery. You will work cross-functionally with Sales, Production, and Shipping to anticipate needs, resolve issues, and ensure accuracy, timeliness, and consistency in all customer interactions. This role requires strong communication skills, sound judgment, and the ability to manage multiple priorities in a fast-paced, detail-driven environment. Key Responsibilities Customer & Order Management Manage customer orders end-to-end, including order entry, confirmations, changes, and delivery coordination Provide accurate and timely updates on order status, lead times, and product availability Serve as a primary point of contact for assigned customer accounts Identify and resolve order discrepancies, shipping issues, or service concerns with a solutions-oriented approach Customer Communication & Relationship Building Deliver professional, consistent communication via phone and email Build familiarity with customer preferences, product usage, and ordering patterns Proactively follow up to confirm accuracy, satisfaction, and on-time delivery Escalate complex or time-sensitive issues appropriately while maintaining customer confidence Cross-Functional Collaboration Partner closely with Sales, Production, and Logistics teams to align customer expectations with manufacturing realities Communicate clearly across departments to support scheduling, prioritization, and problem-solving Participate in process improvement discussions related to order flow, customer communication, and efficiency Systems, Documentation & Accuracy Maintain accurate records in internal systems related to orders, customer communication, and changes Ensure high attention to detail across pricing, quantities, shipping details, and documentation Follow established processes while identifying opportunities for improvement Qualifications Bachelor's degree required (business, communications, supply chain, or related field preferred) 1-3 years of experience in customer service, account coordination, order management, or a related role Experience working in manufacturing, distribution, or B2B environments preferred Strong written and verbal communication skills with a professional demeanor Highly organized with the ability to manage multiple priorities and deadlines Comfortable using Microsoft Office and learning ERP or order management systems Proactive, dependable, and team-oriented with strong follow-through Why Join New England Wire Products? Opportunity to take ownership and grow within a stable, family-owned manufacturing company Hands-on exposure to sales, operations, and production processes Collaborative, low-ego team environment with long-term employee tenure Clear path for increased responsibility and career development Job Details & Benefits Job Type: Full-time Work Location: In person Benefits Include: 401(k) with company match Health insurance Dental insurance Paid time off
    $33k-42k yearly est. 3d ago
  • Consumer Insights Specialist -Floor Care Products

    Midea America Research Center

    Specialist job in Waltham, MA

    Midea America Corp. is a U.S. subsidiary within Midea Group, the Fortune 500 giant known for making life easier for millions around the globe. As the world's top maker of home appliances, Midea is proud of its 166,000+ employees and presence in 200+ countries, including here in the U.S. Headquartered in Parsippany, N.J., with an innovation hub in Louisville, Kentucky, Midea America provides practical innovations that surprise and delight, creating moments to cherish at home. Midea's lineup of appliances - from refrigerators to air conditioners, laundry solutions, and floor care are high quality, reliable, and affordable. By thoughtfully engineering performance, convenience, and design into every product, Midea delivers on the promise of every appliance. To support this growth in the US, Midea is expanding its research and innovation capabilities at Midea America Research Center (MARC) in Waltham Massachusetts. With this objective, MARC is seeking a Consumer Insights Specialist to help pioneer the future of floorcare innovation. You will be responsible for working with domestic and international R&D teams to help bring the cross-functional vision to life. You will be working side by side with our in-house Designers, Engineers, Marketing and sales teams to revolutionize the way people clean their homes. Supervisory Responsibilities: None. Duties/Responsibilities: Plan, execute, and manage end-to-end consumer research to support floor care product development, innovation, and optimization (e.g., vacuums, carpet cleaners, hard floor care). Translate business and design questions into clear research objectives, methodologies, and discussion guides. Lead qualitative research including in-home usage tests, ethnography, focus groups, IDIs, and concept evaluations. Design and analyze quantitative studies (surveys, conjoint, segmentation, usage & attitude, claims testing). Partner closely with Product Management, Industrial Design, Engineering, Marketing, and UX to inform product decisions. Synthesize findings into clear, actionable insights and recommendations tied to product strategy and consumer needs. Identify consumer pain points, unmet needs, and usage behaviors specific to floor care tasks and environments. Support appearance, usability, and performance evaluations, including prototype testing. Manage relationships with external research vendors (agencies, recruiters, fieldwork partners). Ensure research rigor, data quality, and methodological best practices. Create compelling presentations and storytelling deliverables for stakeholders at multiple levels. Contribute to long-term learning agendas and category knowledge for floor care. Stay current on consumer research methods, tools, and trends relevant to durable goods and home care. Required Skills/Abilities: Strong foundation in both qualitative and quantitative research methods. Proven ability to moderate consumer sessions and adapt questioning in real time. Expertise in insight synthesis-connecting data to design, product, and business implications. High level of critical thinking and problem framing. Comfort working with ambiguous or early-stage concepts and prototypes. Ability to communicate insights clearly through storytelling, visuals, and executive summaries. Strong collaboration skills across cross-functional product teams. Detail-oriented with strong project management and organizational skills. Ability to manage multiple projects simultaneously with competing timelines. Proficiency with common research tools (e.g., Qualtrics, User Testing, Excel, PowerPoint). Understanding of consumer behavior related to home, cleaning, and appliances preferred. Education and Experience: Bachelor's degree in Market Research, Psychology, Sociology, Anthropology, Human Factors, Marketing, or a related field required. Master's degree a plus but not required. 3-7 years of professional experience in consumer insights, market research, UX research, or a related role. Experience conducting research for physical products, durable goods, or home/appliance categories strongly preferred. Demonstrated experience owning research projects from brief to insight delivery. Experience working in cross-functional, product-driven environments. Agency and/or in-house research experience acceptable. Physical Requirements: Examples: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds
    $56k-96k yearly est. 17h ago
  • Microbial Contamination Specialist

    Veranova

    Specialist job in Devens, MA

    Discover Veranova: At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference. Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation. Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients. Role Overview: The Microbial Contamination Control Specialist serves as the site SME for microbial contamination control, cleaning validation, and environmental monitoring supporting ADC and bioconjugate API manufacturing. This role is critical for managing microbial risks in bioconjugation operations, ensuring that single-use systems, equipment, and controlled environments meet cGMP, regulatory, and customer requirements. The position develops and executes contamination-control strategies to protect product quality across clinical and commercial operations. Through collaboration with Manufacturing, Quality, Engineering, and Analytical teams, this role strengthens contamination-control programs that support facility startup, ongoing operations, and multi-campaign manufacturing. Core Responsibilities: Lead microbial contamination-control strategy for ADC and bioconjugation operations, addressing risks from high-potency payloads, complex linker chemistries, and single-use systems. Oversee development, execution, and validation of cleaning procedures for equipment, production lines, and facility surfaces to ensure effective bioburden reduction and cross-contamination prevention. Manage environmental monitoring programs, including air and surface sampling, data trending, excursion investigation, and CAPA implementation. Conduct microbial risk assessments and maintain contamination-prevention SOPs and mitigation plans in alignment with cGMP and regulatory standards. Establish and track microbial KPIs to drive continuous improvement in cleaning effectiveness and contamination control. Provide technical support during audits and inspections, ensuring complete and compliant documentation for cleaning validation and environmental monitoring activities. Train and mentor staff on microbial control best practices and contamination prevention strategies. Qualifications: Required Minimum 7 years of quality assurance experience with an undergraduate degree in engineering, science or related field, or Minimum of 5 years of quality assurance experience with a graduate degree in engineering, science, or related field. Minimum of 3 years of experience in contamination control, cleaning validation, environmental monitoring, and/or purified water systems, preferably in a pharmaceutical or biotech manufacturing environment (API CDMO experience is highly desirable). Strong knowledge of cGMP, FDA/EMA/ICH guidance, and microbial control principles for biologics/bioconjugation manufacturing. Hands-on experience with environmental monitoring, microbial sampling, microbial identification, bioburden reduction, and cleaning validation. Proven experience performing microbial risk assessments, investigations, and implementing CAPAs. Ability to lead cross-functional teams and drive contamination control initiatives across multi-product campaigns. Strong technical writing, communication, and analytical skills, with experience authoring protocols, EM trend reports, and validation documents. Preferred Certification or training in contamination control, aseptic/cleaning validation, Lean, or Six Sigma. Salary Range : $100,000 - $115,000 annual base salary Our Commitment: Health & Wellness: Comprehensive health & wellness benefits. Access to mental health resources and wellness programs. Generous PTO and holiday pay policies. Financial Wellness: Veranova is committed to fair and transparent compensation practices. This includes a competitive base salary, eligibility for performance-based bonuses, and an attractive 401(k) Plan with company match. Salary ranges reflect the scope and expectations of the role, and are based on market data, internal equity, and role-specific factors. Final compensation may vary depending on experience, skills, education, and business needs. Professional Development: Opportunities for continuous learning through LinkedIn Learning, workshops, conferences, and mentorship. Tuition Assistance for Undergraduate and Graduate degree programs. Inclusive Culture: At Veranova, an inclusive culture is integral to our values. We welcome people with diverse experiences and perspectives who share our mission to improve and save lives. Even if you don't meet every qualification, we encourage you to apply. Veterans, first responders, and those transitioning from military to civilian life bring valuable skills that strengthen our team. Additional Information: Applicants for this role must be authorized to work in the United States without further employer sponsorship. Agency and Search Firm Representatives: Veranova does not accept unsolicited resumes from agencies and/or search firms for this job posting. All your information will be kept confidential according to EEO guidelines. Veranova is an Equal Opportunity Employer. It is the policy of Veranova to provide equal employment access and opportunity to all persons regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity and/or expression, physical or mental disability, genetic information, citizenship, marital status, veteran status, or any other characteristic protected by federal, state, or local law. All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice .
    $100k-115k yearly 3d ago
  • Database Support Specialist

    Kelmar 4.0company rating

    Specialist job in Wakefield, MA

    The Database Support Specialist position combines strong database and analytical skills to work with the product owner, business team and development staff. The KAPS application utilizes a complex Microsoft SQL Server database system incorporating the application's business logic. The Database Support Specialist position will require some evening and weekend work, and occasional travel for Kelmar meetings. This is a remote position with the option to work in any of Kelmar's offices including Rockland, MA; Wakefield, MA; or Wilmington, DE. RESPONSIBILITIES AND DUTIES: Respond to database-related tickets, incidents, and issues Troubleshoot issues by debugging code and preparing appropriate changes Adhere to the KAPS Database standards and policies Work closely with the KAPS Support Team, Product Owner and Analysts, and Business Team to provide efficient yet thorough resolution to tickets Participate in code reviews Work with and support application developers in writing and implementing effective and accurate databased code and SQL queries Participate in team meetings and occasional onsite summits QUALIFICATIONS: A minimum of 2 years of demonstrated experience in Microsoft SQL Server, version 2012 or later Bachelor's degree in computer science, information technology, or relevant work experience Experience developing database systems according to documented standards, using a strong understanding of database normalization and the third normal form of database design Experience understanding database schemas, tables, views, procedures, functions, and system security Experience with integration with software version control systems a plus Experience debugging code and optimizing database objects Demonstrate effective communication skills, both written and verbal with strengths in documentation and logic The successful candidate will be meticulously organized and pay close attention to detail Ability to work well with a geographically dispersed team, using Kanban methodologies Candidates must be legally authorized to work in the U.S without sponsorship now and in the future SALARY & BENEFITS: Compensation for this role varies depending on several factors including work location, level of experience, and skill set. As required by applicable law, the hiring range for this position is $75,000 - $85,000. In addition, Kelmar provides the following benefits: Medical, Dental and Vision Insurance Flexible Spending Plans Basic Life, AD&D, and Voluntary Term Life Insurance Disability Insurance 401(k) Plan with Company Match Paid Parental Leave Paid Time Off Tuition Assistance Eligible for Discretionary Annual Bonus The rewards for this position are many. We offer a great working environment that provides for work/life balance and an excellent compensation and benefits package. Kelmar provides training and the opportunity for career advancement. Apply now to join our growing team! Kelmar Associates is an equal opportunity employer (function () { 'use strict'; social Share.init(); })();
    $75k-85k yearly 3d ago
  • Air Operations Group Specialist

    Collette 3.2company rating

    Specialist job in Pawtucket, RI

    Collette is seeking an Air Operations Group Specialist to join our Air Team. This is preferably a hybrid position based out of our Pawtucket, RI headquarters, three days required in office. Let Us Show You the World There has never been a better time to be in the travel industry. See the world, connect with others, and experience immersive benefits when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette's passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company's future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another - Collette is all about people. So, what are you waiting for? Your journey starts here. Job Summary: Reporting to the Group Supervisor, Air Operations, this role is responsible for securing air for all group passengers and maintaining all air reservations for all passengers booked on their specified tour series assigned by the Manager of Air Operations. The primary goal of a Air Operations Group Specialist is to obtain the best possible air schedule for our clients while meeting the set profit margin for each program. The Specialist is expected to provide a timely turnaround of requests, with the objective of improving customer excellence. Primary Functions: Coordinate all air transportation for assigned tour series based on contracts and group pricing for all group passengers for assigned territories. Request air group blocks for groups of 10 or more passengers using existing air contract or negotiating an Ad-Hoc Contract with a carrier with which we do not have contracts. Some programs require an Air Series Block be requested once departure dates are set for that tour series. The Specialist will work with the Group Block Specialist and the Inventory Department to determine the number of seats and dates to request. Groups of 10 or less must be booked live in a GDS using air contracts whenever possible. Responsible for analyzing the air rate obtained and comparing the group pricing to ensure the expected profit margin, driven by the optimal air schedule pricing model. Offer alternatives when the best schedule does not meet this pricing model. Maintain air schedules for all passengers booked with air on their tour series. This includes and not limited to ensuring all seat requests are confirmed and meet customer expectations/preferences, submit all special requests, and work all schedule changes to be sure connections are legal and still meet requirements of the tour series. Handle any air emergencies while traveler is on tour whenever air needs to be altered. Release all air group blocks by deadline set by each carrier. This includes tracking all air blocks for profitability and utilization purposes. Proof air manifest 50 days prior to departure, to ensure that names, schedules, seat assignments, and special needs have been sent correctly to the airline carrier prior to ticketing for all passengers booked on their tour series. Research all service issues and determine the best action for recovery resolution and report back to the Manager. Responsible for covering emergencies on pre-scheduled Saturdays/Holidays throughout the year. Knowledge and Skills: Bachelor's degree preferred, but not necessary. Two years' experience in air operations preferred. Skill in customer service Knowledge of air operations, quality control procedures and reporting documentation requirements. Knowledge of a GDS system (Sabre, Amadeus) preferred, but not required. Microsoft Office program experience Ability to work as part of a Team environment. Ability to communicate effectively, both orally and in writing. Ability to organize, prioritize, and schedule work assignments. Ability to foster a cooperative work environment. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Ability to create, compose and edit written materials. Ability to plan and organize to optimize productivity. Ability to analyze and solve problems. Perform special projects and other related duties as assigned or directed by the VP of Operations, Manager of Air Operations, and Group Supervisor. Maintain assigned work area in a safe and orderly condition in accordance with company standards. Comply with all company rules and regulations. Pay range starting at $22.00/hr
    $22 hourly 3d ago
  • Policy and Claims Research Specialist (42227)

    Neighborhood Health Plan of Rhode Island 4.4company rating

    Specialist job in Smithfield, RI

    The Policy and Claims Research Specialist is responsible for supporting the Payment Integrity initiatives and projects. This role will act as the point of contact for claim related research. Serves as a claims subject matter expert (SME) and handles incoming inquiries regarding Payment Integrity projects related to claims issues, policies and CES edits. Collaborates in planning, works closely with business and operational units to ensure timely resolution of open issues. The Specialist assumes ownership and accountability for the timely and accurate identification and resolution of claims issues through thorough research using the necessary tools such as a review of provider contracts, benefits, JIRA tickets, CES edits, NCCI edits, correct coding, and other appropriate tools. Duties and Responsibilities: Responsibilities include, but are not limited to: Acts as a claims subject matter expert (SME) and resource/support for claim edit and payment policy initiatives Conducts in-depth research on complex claim issues Conducts in-depth research on profile claim edits Documents research outcomes and makes recommendations to the Payment Policy team and PI leadership Follows up with appropriate individuals or areas to gather additional information related to any proposed or open initiatives Clearly document sources and validate the accuracy of data/information Identify process improvements to effectuate streamlined processes Documents root cause analysis and mitigation Represents Neighborhood to internal and external customers in a professional manner Attends ad-hoc and regularly scheduled meetings within the organization Team up with essential collaborators to outline project tasks, breakthroughs, and deadlines Collaborate with Payment Policy team for claim payment edits and claim editing software Assist in the develop of provider payment policies including collaboration with Provider Relations and Configuration teams. Monitor Centers for Medicare & Medicaid Services (CMS), Federal, State, industry standard, and software updates to ensure editing rules are in alignment with organizational needs for each product line. Collaborates with other departments to identify and document root cause to resolve claim payment issues. Opens JIRA tickets as needed Performs other duties/special projects as assigned Responsible for complying with Neighborhood's Corporate Compliance Program, Standards of Business Conduct, applicable contracts, laws, rules and regulations, policies and procedures as it applies to individual job duties, the department, and the Company. This position must exercise due diligence to prevent, detect and report unlawful and/or unethical conduct by fellow co-workers, professional affiliates and/or agents Qualifications Qualifications Required: Bachelors degree or equivalent experience in a relevant field in lieu of a degree Minimum of five (5) years' experience with a managed care organization or a health care related organization (HMO; Medicaid/Medicare) One (1) or more years' experience working in direct relation with the provider community (claim resolution, GAU, provider relations, contracting, etc.) Strong understanding and experience in all aspects of claims adjudication, processing, and analysis. Ability to manage multiple projects simultaneously Ability to understand business systems and articulate deficiencies and opportunities in both claim processing systems; HealthRules and Amisys. Understanding of provider reimbursement mechanisms Intermediate to Advanced skills in Microsoft Office (Word, Excel, PowerPoint, Outlook) Understanding of contract implementation and working knowledge of contract language Must exercise excellent judgment and be effective working autonomously and as part of a team Exceptional listening skills and verbal/written communication skills Problem solver with strong attention to detail Extensive knowledge of all Neighborhood products and services, including all key operations and their functions and a familiarity with Medical Management and any other internal department and external vendors. (internal candidate) Must be knowledgeable of resources available within the organization to resolve both internal and external problems and concerns. Must be able to collaborate with business areas throughout the organization to insure resolution(s) Must have strong information management skills including the ability to organize information, identify subtle and/or complex issues that impact customers. Must have the ability to articulate and pursue solutions with various Business areas to insure problem resolution of impacted service Knowledge and understanding of HIPAA standards, CMS guidelines, EDI, UB04 and CMS 1500 data elements as well as NUBC requirements. Ability to partner on issue identification and resolution with outsourced entities. Preferred: American Academy of Professional Coders (AAPC) certification Experience in Cognos Experience in HealthRules Experience in MedInsight Experience in SharePoint Prior experience with JIRA issue tracking system or a similar project tracking system Experience with Optum Encoder or similar coding program/website Salary Grade: F Neighborhood Health Plan of Rhode Island is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $48k-68k yearly est. 3d ago
  • TEMPORARY Retirement Specialist

    Clocktower Staffing

    Specialist job in Nashua, NH

    A hospital system in Southern New Hampshire is looking to hire a Retirement Specialist for a long-term temporary assignment. This is coverage for a leave of absence and could have some permanent conversion potential down the road. This role is hybrid and will require some on-site work in Nashua, NH - local candidates only please. The individual in this role will play a lead role in managing all retirement-related benefits for a 2,000+ employee population. The right candidate will have strong corporate benefits experience with a focus on retirement benefits including 403b, 401k, and pension plans. Requirements: *Bachelor's Degree *Retirement experience (403b, 401k, pensions, etc.) *Experience working with a larger, complex employee workforce (1,000 employees+) Preferences: *Healthcare/hospital experience *Experience with Workday software *Experience working with retirement providers such as Fidelity, Empower, etc.
    $40k-64k yearly est. 17h ago
  • Smartsheet Specialist (No C2C/No Sponsorship)

    Randstad USA 4.6company rating

    Specialist job in Cambridge, MA

    Job Title: Smartsheet Specialist *No C2C/No Sponsorship* Duration: 3 month Contract (Extension not likely) Pay: $50-53/hr W2 Only Description: This role will support the development of the operational project planning for the product launch. This role requires advanced expertise in Smartsheet to design, implement, and maintain dynamic project plans, dashboards, and cross-functional tracking tools that enable launch readiness, visibility, and organizational alignment. Here's What You'll Do Develop comprehensive Smartsheet-based launch project plans, timelines, and dependency maps to ensure visibility and accountability. Build Smartsheet dashboards, reports, and automated workflows to track key launch metrics (KPIs, readiness scores, risk indicators). Design and implement dashboards to visualize progress, resource allocation, and issue escalation in real time. Coordinate with US and global teams to harmonize launch readiness activities. Here's What You'll Need (Basic Qualifications): Bachelor's degree in Business, Life Sciences, Engineering, Information Systems, or a related field 3+ years of experience managing project plans and operational workflows in a fast-paced, cross-functional environment Demonstrated advanced expertise with Smartsheet, including dashboards, automated workflows, reports, and data linking Strong organizational and problem-solving skills with high attention to detail Excellent communication skills and ability to collaborate across diverse functions Experience supporting pharmaceutical or biotech commercial, product launch, or operations teams preferred
    $37k-50k yearly est. 5d ago
  • Associate Specialist - Sales

    Wesco 4.6company rating

    Specialist job in Canton, MA

    As an Associate Specialist - Sales, you will be responsible for coordinating activities and resources to support the Sales organization and business objectives. You will work with assigned Outside Sales Representatives, Inside Sales and support functions, suppliers, centers of excellence (COE) and Marketing to ensure the workload balance of the outside sales team. **Responsibilities:** + Supports the sales process by working with various internal departments to coordinate selling opportunities for assigned Outside Sales Representatives. + Schedules sales calls and deploys Field Technical Specialists (i.e. lighting, gear, automation, MRO specialists). + Follows-up with sales representatives and technical specialists after customer visits, updating the Customer Relationship Management (CRM) database and providing follow-up communication to internal and external customers. + Provides sales team with data reports as needed. + Provides pricing support to management and outside sales. + Interacts with Inside Sales, suppliers, centers of excellence, and customers to ensure timely and accurate execution of projects. + Participates in regularly scheduled meetings to measure progress of set objectives. + Provides general administrative support to outside sales team. **Qualifications:** + High School Degree or Equivalent required; Bachelor's degree - Marketing, Business or relevant field preferred + 0-2 years of inside or outside sales, project, business development or operations support experience + Strong written and verbal communication and presentation skills + Ability to multi-task + Research skills + Self-motivated and customer service oriented with ability to perform in a fast-paced, team environment + Computers skills, including Microsoft Office + Understanding of vertical market conditions + Knowledge/understanding of inventory concepts and sales processes + Ability to drive results-oriented activity + Experience with CRM systems \#LI- SC1 At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive. Learn more about Working at Wesco here (******************************************************************* and apply online today! Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company. _Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _ _Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
    $79k-100k yearly est. 4d ago
  • Scheduling Specialist

    Radiology Partners 4.3company rating

    Specialist job in Chelmsford, MA

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a Temporary/PRN position working a varied shift. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned
    $27k-31k yearly est. 17h ago
  • Sr Business Mgmt Specialist - US Commercial Real Estate Lending

    TDI 4.1company rating

    Specialist job in Boston, MA

    Hours: 40 Pay Details: $115,440 - $186,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Business Management, Strategy & Support Job Description: Department Overview: US CRE Credit Management is a dynamic organization that supports CRE lending products across almost all distribution channels within the Bank (ICRE and Regional Commercial Bank). In addition to traditional secured CRE lending, the group maintains specialty verticals that include REITs/Funds/Capital Calls, Mortgage Warehouse and Affordable Housing which serves as a primary driver of the bank's CRA activities. The ICRE portfolio comprises ~375 relationships and ~$32B of exposure while the MCRE managed portfolio comprises ~1,500 relationships and ~$8B of exposure. Colleagues are based across the Bank's Maine to Florida footprint with hubs maintained in NYC, Boston, Charlotte and Miami. CM leadership is aligned with Regional Bank leadership in MCRE and the ICRE is aligned geographically and by verticals. Areas of opportunity with the Senior Business Management specialist role include: project management (Policy and Model reviews as well as Adhoc), process management (deal screening, high risk portfolio etc), coordination of training and development, data and reporting (dashboards), Monitoring and Controls oversight as well as exam coordination (regulatory and internal). The above details are specific to the role which is outlined in the general description below. The Sr Business Mgmt Specialist leads a significant business management function and/or strategy planning, oversight, control or governance activities for highly complex / high risk / transformational (change the bank) / strategic initiatives, liaises across the organization and primarily interfaces with executive and/or functional stakeholders. Depth & Scope: Generally accountable for a significant business management area that typically has enterprise wide impact or accountability Enterprise or functional expert, requiring broad managerial and deep specialized knowledge at the enterprise, business, regulatory and industry levels Undertakes and completes a variety of complex initiatives requiring seasoned specialist knowledge and/or the integration of cross functional processes Position typically deals with senior/executive management Focus on longer-range planning for functional area (e.g. 12 months or greater) May manage and prioritize multiple projects at a given time Education & Experience: Undergraduate degree 10+ years relevant experience Customer Accountabilities: Contributes to the strategic direction of the business management function and play a key role in the development and implementation of strategies in support of the overall business strategy Plans, leads / manages and/or oversees a diverse set of work activities requiring alignment across multiple areas Leads / manages the integrated implementation of policies / processes / procedures / changes in across multiple functional areas Provides direction and/or input to complex, wide ranging enterprise or cross-function / business projects/initiatives as a subject matter expert and where necessary participates in identifying, designing and testing solutions and supporting the implementation Facilitates key discussions and provides thought leadership to executive audience (output is roadmap and/or strategic plan/ deliverables/frameworks/ short to long term goals etc.) Leads partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management Works effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing others as needed Shareholder Accountabilities: Adheres to enterprise frameworks and methodologies that relate to business management activities for own area Actively manages relationships with corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank Assesses / identifies key issues and escalate to appropriate levels and relevant stakeholders where required Maintains a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets). Participates in cross-functional / enterprise initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations Leads relevant governance meetings or committees and related deliverables / outcomes Leads / facilitates and/or implements action/remediation plans to address performance/risk/governance issues Employee/Team Accountabilities: Provides thought leadership and/or industry knowledge for own area of expertise Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency Works effectively as a team, supporting other members of the team in achieving business objectives and providing client services Participates in knowledge transfer within the team and business units Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Continuous Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds - Occasional Sitting - Continuous Standing - Occasional Walking - Occasional Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) - Never Squatting - Occasional Bending - Occasional Kneeling - Never Crawling - Never Climbing - Never Reaching overhead - Never Reaching forward - Occasional Pushing - Never Pulling - Never Twisting - Never Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $55k-85k yearly est. Auto-Apply 1d ago
  • New Business Onboarding Specialist

    Man Group 4.6company rating

    Specialist job in Boston, MA

    Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi-manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent. Headquartered in London, we manage $213.9 billion* and operate across multiple offices globally. Man Group plc is listed on the London Stock Exchange under the ticker EMG.LN and is a constituent of the FTSE 250 Index. Further information can be found at *********** * As at 30 September 2025 Role Overview As a New Business Onboarding Specialist, you will support the Firm's new business initiatives by ensuring the operations infrastructure is ready to onboard new business on time. Key responsibilities: New Business & Infrastructure Setup Support the firm's new business initiatives and ensure operational infrastructure is in place to onboard new business Initiate and ensure completion of technical and operational setup for new funds and managed accounts Assist in launching new products and services Work with the Business and Clients to ensure specific requirements are met Engage with external parties to agree workflows, documentation requirements, account setup, and trade/statement communication Liaise with brokers and clients via multiple systems, email, and other communication channels Ensure due process is conducted on all requests in compliance with internal and external controls and audit requirements Data Management & Quality Resolve internal static data queries and issues in a timely manner within a controlled environment, covering: Securities and funds data Internal books and accounts Counterparty data Ensure data quality is updated and maintained with accuracy and timeliness Monitor trade queues for failed trades (TIA) Resolve trade issues caused by static data discrepancies Maintain internal trade booking and counterparty override rules Market Data & Configuration Maintain market-driven data points Update and manage local charge rules Configure settlement date rules Maintain exchange holiday calendars Technical Competencies: Experience in operations within an investment management firm, investment bank, or hedge fund Previous client-facing, middle office, or operations financial services experience Good understanding of financial markets and industry best practices Self-motivated and responsive to a constantly changing environment Ability to identify and escalate potential problems or delays to management Excellent written and oral communication skills (both client-facing and internal) Core Competencies: Client Service Excellence (Internal & External): Speaks the client's language; demonstrates understanding and empathy; shows personal responsibility and accountability; manages and exceeds client expectations Professional & Ethical Standards: Applies Man Group ethics and values; demonstrates positive attitude; globally oriented; business aware; seeks continuous skills enhancement; works comfortably in an entrepreneurial environment; ensures compliance Effective Team Working: Valued and sought after as a team member; recognizes and supports others The anticipated based salary range for this position is listed below. Compensation packages would also include benefits and a discretionary bonus. This is the base salary range that the Company believes it will pay for this position at the time of this posting based on the location and requirements of the position as well as the skills, qualifications, and experience of the applicant. The Firm reserves the right to modify this pay range at any time. US Pay Range$75,000-$85,000 USD Inclusion, Work-Life Balance and Benefits at Man Group You'll thrive in our working environment that champions equality of opportunity. Your unique perspective will contribute to our success, joining a workplace where inclusion is fundamental and deeply embedded in our culture and values. Through our external and internal initiatives, partnerships and programmes, you'll find opportunities to grow, develop your talents, and help foster an inclusive environment for all across our firm and industry. Learn more at ***********/diversity. You'll have opportunities to make a difference through our charitable and global initiatives, while advancing your career through professional development, and with flexible working arrangements available too. Like all our people, you'll receive two annual 'Mankind' days of paid leave for community volunteering. Our comprehensive benefits package includes competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Depending on your location, you may also enjoy additional benefits such as private medical coverage, discounted gym membership options and pet insurance. Equal Employment Opportunity Policy Man Group provides equal employment opportunities to all applicants and all employees without regard to race, color, creed, national origin, ancestry, religion, disability, sex, gender identity and expression, marital status, sexual orientation, military or veteran status, age or any other legally protected category or status in accordance with applicable federal, state and local laws. Man Group is a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please contact *************************.
    $75k-85k yearly Auto-Apply 55d ago
  • Client Specialist, S. Hamilton

    Knitwell Group

    Specialist job in Hamilton, MA

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Have open availability of 20 - 29 hours per week Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00009 South Hamilton MA-South Hamilton,MA 01982Position Type:Regular/Part time Pay Range: $15.50 - $19.40 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $15.5-19.4 hourly Auto-Apply 34d ago
  • Lab Instrument Support Specialist (GMP)

    JMD Technologies Inc.

    Specialist job in Norwood, MA

    Title: QC Equipment Technician Employment Type: Contract Status: Accepting Candidates About the role Support QC lab operations by keeping equipment running properly and compliant with GMP standards. Key Responsibilities • Troubleshoot QC lab equipment issues • Support deviations, CAPAs, and change controls • Manage equipment lifecycle activities • Maintain cGMP-compliant documentation Qualifications • 3+ years in a GMP QC laboratory • Experience with equipment troubleshooting • Knowledge of GMP/GxP requirements • Strong documentation skills Compensation (MA Pay Transparency): • Estimated hourly range: $32-$35/hr (W-2) Final rate within this range will be based on skills, experience, and interview results.
    $32-35 hourly 17h ago

Learn more about specialist jobs

How much does a specialist earn in Boston, MA?

The average specialist in Boston, MA earns between $34,000 and $110,000 annually. This compares to the national average specialist range of $32,000 to $104,000.

Average specialist salary in Boston, MA

$62,000

What are the biggest employers of Specialists in Boston, MA?

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