Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As an Operations Specialist, you make sure that products flow smoothly through the store by maintaining product availability for customers, completing inventory tasks, supporting the implementation and maintenance of Apple preservation standards, and delivering product to customers and team members. You engage with enthusiasm and apply product expertise to offer recommendations that help drive sales and support the overall customer experience.
**Description**
Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes.
Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.
Use communication and training resources to keep up to date with inventory process changes.
Perform demo and restocking tasks to support technology and merchandising priorities.
Support the Operations Lead with the implementation and maintenance of Apple preservation standards.
Perform other tasks as needed, including but not limited to supporting customer-facing activities.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should:
* Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
* Be able to lift and carry product to various locations within and nearby the store.
**Preferred Qualifications**
You can:
Focus on the customer experience, with an emphasis on serving both the internal and external customer.
Be a self-starter who is detail-oriented and organized.
Prioritize workload and meet deadlines in a fast-paced environment.
Work in a team environment, demonstrating shared responsibility and accountability with other team members.
Be trusted with sensitive or confidential information, keeping with Apple's core values.
Be curious and open to learning from others and helping each other grow.
### Place of Work
On-site
### Requisition ID
Retail2
### Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (**********************************************************************************************
### Application Link
*********************************
$59k-89k yearly est. 1d ago
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Customer Support Specialist
Alphabe Insight Inc.
Specialist job in Tampa, FL
About Us Captura Hall is a forward-thinking organization dedicated to delivering exceptional communication, branding, and client-focused solutions. We combine creativity with strategic insight to help our partners communicate with clarity, purpose, and impact. Our team thrives on innovation, precision, and a commitment to excellence-ensuring every project reflects the highest professional standards.
Job Description
We are seeking a dedicated Customer Support Specialist to join our dynamic team in Tampa, FL. This role is ideal for individuals who are detail-oriented, highly communicative, and passionate about helping clients resolve inquiries with professionalism and accuracy. You will serve as a reliable point of contact, ensuring each interaction reflects Captura Hall's commitment to exceptional service.
Responsibilities
Provide timely and accurate support to customers through various communication channels
Manage, track, and resolve customer inquiries with a solutions-driven approach
Maintain organized records of client interactions and follow-up actions
Collaborate with internal teams to escalate issues and deliver effective resolutions
Ensure all customer communications reflect Captura Hall's standards of quality and professionalism
Identify opportunities to improve processes and enhance the customer experience
Qualifications
Qualifications
Strong communication and interpersonal skills
Exceptional organizational and multitasking abilities
Ability to problem-solve and remain composed under pressure
High level of professionalism, integrity, and customer service mindset
Ability to work independently and collaborate with a team
Proficiency in basic computer systems and office tools
Additional Information
Benefits
Competitive annual salary of $57,000 - $61,000
Opportunities for professional growth and internal development
Supportive team environment and structured onboarding
Skill-building and continuous learning opportunities
Stable and rewarding full-time position
$57k-61k yearly 1d ago
ABX HVY MTC SUPPORT SPECIALIST (TPA)
ABX Air 4.6
Specialist job in Tampa, FL
DUTIES AND RESPONSIBILITIES:
Computer entries for maintenance events and materials
Inventory control of materials
Office/administrative support tasks
Performs other related duties as assigned by management.
SUPERVISORY RESPONSIBILITIES:
* This job has no supervisory responsibilities.
QUALIFICATIONS:
REQUIREMENTS:
High school graduate or equivalent
One year previous administrative experience
Inventory, stock room or material control experience
Demonstrated ability to prioritize multiple projects and tasks
Ability to effectively communicate with internal and external customers
Computer skills - specifically in the use of MS office suite
Valid state issued drivers license
PREFERRED SKILLS:
* Previous 121 material or administrative experience
$21k-34k yearly est. 6d ago
Disability Claims Specialist (Part Time 20 hours+)
Hays 4.8
Specialist job in Tampa, FL
We seek to make a meaningful impact in the lives of our customers and our communities. The LTD Claim Consultant evaluates long term disability insurance claims in accordance with plan provisions and within prescribed time service standards. In this role, the LTD Claims Consultant is required to exercise independent judgment, critical thinking skills, exemplary customer service skills as well as effective inventory management skills.
Essential Business Experience and Technical Skills:
Required:
**3+ years of LTD/IDI Insurance Claims experience
•Prior experience with independent judgement and decision making while relying on the available facts
•Be able to demonstrate the use of critical thinking and analysis when reviewing the information
•Creative problem-solving abilities and the ability to think outside the box
•Excellent interpersonal and communication skills in both verbal and written form
•Excellent customer service skills proven through internal and external customer interactions
•Demonstrated conceptual thinking, risk management, ability to handle complex situations effectively
•Organizational and time management skills
• Bachelor's degree
Key Responsibilities:
•Effectively manages with some level of oversight an assigned caseload of moderately complex claims which consists of pending, ongoing/active and appeal reviews. The LTD CS will be evaluated for increases in their authority levels as they become more experienced in their decision-making and demonstrate consistency in meeting all key performance indicators
•Provides timely, balanced and accurate claims reviews, documentation and recommended decisions in a time sensitive and fast-paced environment and in accordance with state and department of insurance regulations
• Provides frequent, proactive verbal communication with our claimants and/or their representatives demonstrating empathy and active listening while providing clear updates, direction and explanations regarding the claim process, benefits and other pertinent plan provisions. These calls are used to gather essential details regarding medical condition(s) and treatment, occupational demands, financial information and any other information that may be pertinent to the evaluation of the claim. Once telephone calls are completed, you will be required to document the conversation within the claim file in a timely manner utilizing the appropriate level of detail and professional writing skills
•Interacts and communicates effectively with claimants, customers, attorneys, brokers, and family members during claim evaluations
•Compiles file documentation and correspondence requiring extensive policy and factual detail. Analyzes information to determine if additional information is needed to make a reasonable and logical claims determination based off the information available
•Collaborates with both external and internal resources, such as physicians, attorneys, clinical/vocational consultants as needed to gather data such as medical/occupational information in order to ensure reasonable, thorough decisions.
•Clarifies and reconciles inconsistencies when gathering information during claim evaluations and collaborates with Fraud Waste and Abuse resources as needed
•Proficiently calculates monthly benefits due after elimination period, to include COLA, Social Security Offsets, and Rehab Return to Work benefits, and other non-routine payments
•Provides timely and detailed written communication during the claim evaluation process which outlines the status of the evaluation and/or claim determination.
•Addresses and resolves escalated customer complaints in a timely and thorough manner. Identifies and refers appropriate matters to our appeals, complaint, or litigation support areas.
$56k-88k yearly est. 3d ago
Consumer Access Specialist Virtual
Adventhealth 4.7
Specialist job in Tampa, FL
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Schedule:**
Full time
**Shift:**
Day (United States of America)
**Address:**
3100 E FLETCHER AVE
**City:**
TAMPA
**State:**
Florida
**Postal Code:**
33613
**Job Description:**
+ Performs Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed.
+ Creates accurate estimates for patient financial responsibility and collects payments or establishes payment plans.
+ Coordinates with utilization management staff for pre-authorization issues and ensures patients have necessary logistical information.
+ Contacts insurance companies to verify eligibility and benefits, and obtains pre-authorizations within established timeframes.
+ Registers patients for all services, ensuring accuracy and minimizing duplication of medical records. Collects critical demographic information from patients and confirms insurance details. Provides timely and continual coverage of assigned work areas during scheduled shifts, arranging relief coverage as needed. Manages communication between clinical, ancillary, and consumer access departments to enhance the patient experience.
**The expertise and experiences you'll need to succeed:**
**QUALIFICATION REQUIREMENTS:**
Associate, High School Grad or Equiv (Required) Certified Healthcare Access Associate (CHAA) - Accredited Issuing Body, Certified Revenue Cycle Rep (CRCR) - Accredited Issuing Body
**Pay Range:**
$16.63 - $26.60
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Patient Financial Services
**Organization:** AdventHealth Tampa
**Schedule:** Full time
**Shift:** Day
**Req ID:** 150662165
$16.6-26.6 hourly 1d ago
Merchandiser Specialist
Acosta Group-Acosta Sales & Marketing Company
Specialist job in Tampa, FL
Locate and stock merchandise from the backroom onto the sales floor. Keep shelves looking sharp by front-facing, organizing, and maintaining product displays. Set up eye-catching displays and install promotional signage and marketing materials. Reset Merchandiser, Specialist, Merchandise, Retail
$22k-33k yearly est. 1d ago
Business Process Specialist- PTP
Coca-Cola Bottlers' Sales and Services 4.3
Specialist job in Tampa, FL
The Business Process Specialist will support, maintain and manage initiatives across the internal PTP systems, services, processes, and applications used in the BSNA/CCBSS organizations. Ensure stakeholder needs are met across BSNA, Bottling Clients, and our suppliers. Understand and operate within existing constraints while identifying process and system improvements.
Duties and Responsibilities
Interpret stakeholders need and translate into detailed, actionable work requirements.
Perform traditional business analyst responsibilities to bridge gap between IT and the business.
Leverage data skills and software (Power BI, SAP, Snowflakes, etc.) to deliver quick research as well as sustainable analytics solutions (extracting, manipulating, and visualizing data)
Serve as subject matter expert, applying knowledge of data analytics and process improvement to identify opportunities and drive change autonomously.
Apply critical thinking to position our data and tools for success across multiple work efforts in parallel.
Identify root causes of issues related to data or reporting, striving to understand situations in depth and in total accuracy. Carefully and creatively explain problems to non-technical audiences.
Collaborate with team members across BSNA, Bottler clients and offshore to identify needed improvements and enhancements to existing processes within the PTP Landscape
Create training documents and deliver training where needed.
Support the day-to-day invoice processing activities within PTP.
Overseeing all aspects related to the implementation stages of business process improvement initiatives.
Performing ongoing analyses on business processes related to productivity, quality, costs, and time management to determine the ROI.
Performs other duties as required.
Disclaimer: This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and that the duties and responsibilites may change with or without notice.
Key Skills and Abilities
Logical and fact-based approach to problem solving.
Clear and concise communication skills in listening, written, and verbal applications.
Excellent analytical and problem-solving skills.
Proactive, Decisive, and action-oriented
Proficiency with SAP's PTP product suite of tools
Proficient with Microsoft Office Suite or related software.
Ability to analyze and articulate complex PTP business needs.
Adept at data analytics, using and learning analytical tools and software.
Influencing stakeholders and project partners to achieve results.
Education Requirements
4 Year / Bachelor's Degree
Years of Experience
3 to 5 years in a related data analytics role
Required Travel
Travel is not expected in this job, however, employees may be asked to travel for meetings or training on occasion.
Hybrid Work Environment
CCBSS operates a hybrid working environment. This is a teleworking role that requires working at a CCBSS office location on a regular basis (or a minimum number of days per month or week) at the manager's discretion. The number of days required at a CCBSS office location is at the manager's discretion and is subject to change depending on business needs.
Total Rewards, Totally Rewarding
We are one family supporting the Coca-Cola bottling system in North America. Our work is indispensable to our partners and makes an impact in the communities where we operate. We are committed to workplace diversity and to rewarding exceptional performance. We expect a lot from our team - after all, it's their exceptional work that helps CCBSS support the Coca-Cola bottling system in North America. To keep everyone motivated and energized, we offer a comprehensive benefit and rewards package.
Work-Life Integration- Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary- A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition- Acknowledging our employees' contributions
Retirement Plans & Guidance- Programs to assist associates in saving for retirement
Health & Welfare Plans- Medical, life, and disability insurance plans
Company Message
Coca-Cola Bottlers' Sales and Service, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$41k-76k yearly est. 4d ago
E-Commerce Data Specialist
RFID Hotel
Specialist job in Tampa, FL
RFID Hotel, division of Avery Products is looking for an experienced E-Commerce Data Specialist, your mission is to be the guardian of product data integrity across all e-commerce channels. By ensuring accurate, well-structured, and optimized product information, you directly enhance the customer buying experience while supporting increased conversion and product sales. This role requires a strong commitment to organization, patience, and operational efficiency to maintain high-quality product presentation and support rapid e-commerce growth.
What We Offer:
A collaborative, inclusive, energetic work environment with talented workforce. Opportunities for professional development and career advancement.
Competitive Salary - $55K - $65k based on knowledge, skills and relevant work experience+ Quarterly Bonus Potential
Work Life Balance: Hybrid schedule, 12 Company Paid Holidays, Paid Vacation and Paid Sick Time
Great comprehensive benefits program including Medical, Dental, Vision, Short Term & Long Term Disability programs, Company paid Life Insurance, and Wellness Incentives.
Excellent 401K Retirement Program with very generous company match.
What You'll Do
Product Data Management: Own the creation, maintenance, and optimization of all product listings across multiple e-commerce platforms and digital catalogs
Data Integrity & QC: Be the dedicated final line of defense for data accuracy. This involves tireless double-checking and triple-checking of tedious product information, specifications, and pricing to eliminate errors.
Meticulous Data Maintenance: Proactively manage and update complex product elements including multiple price sets for specific products, attributes, tags, and product classifications across all platforms.
Digital Asset Centralization: Organize, manage, and centralize all digital assets related to products, including Product Images, videos, and supporting documentation, ensuring they are correctly linked to listings.
Front-End Listing Enhancement: Apply basic design principles and technical skills (e.g., light HTML/CSS adjustments) to product pages and listing templates to ensure optimal presentation, readability, and conversion.
Platform Operations: Manage and update online software platforms and tools used for product information management and channel syndication.
Feed Management: Assist with the setup and maintenance of essential data feeds, such as Google Merchant Feeds, ensuring compliance and data quality.
Reporting & Performance Tracking: Monitor and report on key product data metrics including accuracy rates, pricing consistency, feed health, and catalog readiness to support performance optimization and growth.
Task Management & Organization: Demonstrate exceptional organizational skills to effectively manage multiple, simultaneous product data initiatives and meet deadlines for seasonal changes or price updates.
Reporting Structure: Report directly to the E-commerce Marketing Manager, providing regular updates on data quality, project status, and potential listing issues.
What You Bring
Required Experience (3+ years): Proven experience of 3+ years in a data-centric role managing high volumes of product information, preferably within an e-commerce or product operations setting.
Relentless Attention to Detail: A highly detail-oriented mindset with exceptional patience for repetitive, meticulous work and a zero-tolerance approach to data errors.
Learning & Adaptability Mindset: A demonstrated ability and eagerness to learn and adapt to constantly evolving products, custom solutions, and new software platforms. This is critical for success in our custom product environment.
Mastery of Excel: Advanced proficiency in Microsoft Excel (VLOOKUPs, pivot tables, data cleaning functions).
Platform Fluency: Proven experience managing product data within an e-commerce platform; experience with WordPress and WooCommerce is a huge asset.
Design & Development Aptitude: A basic understanding of web design best practices and the ability to perform light coding or adjust using CSS/HTML to enhance product listing presentation.
Data Obsession: A strong sense of ownership and accountability for data quality and system integrity.
Software Familiarity (A Plus): Experience with major marketplaces (Amazon), feed management (Google Merchant Feeds), and basic graphic/content support tools (Adobe Suite, Canva) is beneficial but not required.
Why Join Us?
High-impact role with direct visibility
Growth-focused company with long-term career opportunity
Collaborative, driven team culture
Competitive Compensation: Strong base salary + performance bonuses
Robust Benefits: Health, dental, vision, PTO
Be the Heart of Our Guest Experience
If you are a highly organized, data-driven professional who thrives on detail and believes that perfect data is the foundation of world-class e-commerce, we want to hear from you.
All offers of employment are based on the successful completion of a pre-employment background check, drug screen and reference check. Avery Products Corporation is an at-will employer. Employment is at will and, as such, are free to resign at any time without any reason. The company retains the right to terminate an employee's employment at any time with or without reason or notice.
Thank you for your time and consideration of this opportunity. Please include resume when responding.
$55k-65k yearly 4d ago
Billing Specialist
Asbury Automotive Group 4.0
Specialist job in Tampa, FL
The Billing and Compliance Clerk is responsible to review and verify all documentation pertaining to a customer's vehicle purchase. To ensure that all information is accurate and in line with Asbury compliance guidelines. Examine contracts to assure Billing Specialist, Accounting Manager, Billing, Specialist, Automotive
$28k-36k yearly est. 1d ago
Merchandiser Specialist
Acosta, Inc. 4.2
Specialist job in Tampa, FL
General Information
Company: PRE-US
Pay Rate: $ 14.50
wage rate
Range Minimum: $ 14.50
Range Maximum: $ 14.50
Function: Merchandising
Employment Duration: Part-time
Description and Requirements
Join Premium Retail Services as aMerchandising Specialist, where you'll bring top brands to life in stores across your community. Represent hundreds of beloved brands across multiple retail locations and help create better shopping experiences for everyone. From magazines and candy to cosmetics and health essentials, you'll work hands-on with a wide variety of products that keep shelves stocked and customers smiling. Join a fast-growing, family-rooted organization and become part of a nationwide team passionate about retail excellence.
What will you do?
+ Locate and stock merchandise from the backroom onto the sales floor.
+ Keep shelves looking sharp by front-facing, organizing, and maintaining product displays.
+ Set up eye-catching displays and install promotional signage and marketing materials.
+ Reset product sections and assist with store remodels and category transitions.
+ Use your smartphone to report completed tasks and upload photos as required.
+ Represent Premium with professionalism in each assigned store and build positive relationships with retail partners.
How will you succeed?
+ You pay strong attention to detail and take pride in delivering high-quality work every time.
+ You are tech-savvy and comfortable using mobile apps, step-by-step instructions, and reporting tools.
+ You enjoy working independently and managing your own schedule while still being accountable.
+ You are dependable, self-motivated, and committed to producing accurate, efficient results.
+ You follow detailed written and verbal instructions and complete tasks thoroughly and on time.
Experience and Qualifications:
+ You have a smartphone with reliable data service and a functional camera.
+ You demonstrate consistency, reliability, and a strong work ethic.
+ You are comfortable moving around the store, organizing products, and lifting or stocking items as needed.
+ You have the ability to follow detailed instructions and complete app-based reporting accurately.
So, are you Premium's next Intel and Merchandising Specialist?
\#WeArePremium
Equal Opportunity Employer (Disabled, Veteran) | Under applicable requirements, such as the San Francisco FCO and the Los Angeles FCHIO, we consider for employment qualified applicants with arrest and conviction records or criminal histories | E-Verify Employer
\*Acosta Group, in good faith, believes that any posted range of compensation is the accurate range for this role at the time of this posting. Acosta Group may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.
$14.5 hourly 1d ago
Operations Specialist
Collective Genius Ceo
Specialist job in Tampa, FL
Job Title: Community Liaison
Job Type: Full-Time
Salary: $60,000 Salary, Plus Bonuses
Who We Are:
The Collective Genius Community is the leading destination for the nation's elite real estate investors to experience exponential growth in business & life.
Our mission is to passionately help our privileged members create an amazing lifestyle through growing and protecting their real estate businesses by providing an environment that fosters community, connection, collaboration and contribution.
Role Summary:
Operations Specialist owns the execution of all content, pre-event and ongoing email marketing campaigns, and member-facing digital assets for The Collective Genius (CG). This role blends content production, customer and member email campaigns, podcast promotion, social media execution, portal management, and reporting into one highly accountable position. This is an execution-heavy, detail-driven role for someone who loves clear systems & processes.
Role Responsibilities:
Content & Portal Management
Edit, publish, and archive weekly training and event recordings
Upload videos to AWS and maintain accuracy across all membership portals
Generate AI summaries, tags, thumbnails, and manage Zoom storage
Email Marketing & Campaign Operations
Build, QA, and deploy pre-event and ongoing campaigns in ActiveCampaign
Manage assets, links, timelines, and Teamwork cards
Review copy, landing pages, and links; manage contacts between CRM & Tech Stack
Maintain organized campaign files in Google Drive
Podcast & YouTube Operations
Monitor and manage podcast production in Riverside
Create thumbnails, upload videos to YouTube, and manage playlists
Schedule promotional emails and social posts; organize episode assets
Social Media & Event Promotion
Execute pre-and post-event social campaigns across Social Media
Edit event photos and create Canva graphics
Maintain media trackers and support coordinated content rollouts
Member Operations & Reporting
Onboard/Offboard members and manage communications in ActiveCampaign
Maintain member records, metrics trackers, and reporting files
Calculate and report weekly Facebook ad performance
What We're Looking For:
Strong experience with ActiveCampaign, Canva, and Google Drive, with comfort in video editing using Adobe Premiere, AWS, and Zoom. Experienced in managing recurring content and email workflows, highly organized, detail-oriented, and deadline-driven. Adept at following and continuously improving SOPs, thriving in fast-paced, execution-focused environments, and offering strong in-office availability and communication skills.
Why This Role Matters:
This role keeps CG's content, marketing, and member experience running smoothly. You're not just supporting - you're owning execution across channels, including pre-event email campaigns that directly impact attendance, engagement, and growth.
Benefits:
Competitive salary and performance-based incentives
Health, dental, and vision insurance
Paid TIme Off and Holidays
Opportunities for career advancement and professional development
We offer a dynamic and supportive work environment, competitive salary and benefits, and opportunities for growth and development. If you are a highly motivated professional with a passion for supporting our Community of Real Estate Investors, we encourage you to apply for this exciting opportunity. We have a great team, excellent culture, and serve an amazing group of members.
$60k yearly 5d ago
Casualty Claim Specialist - Florida
The Auto Club Group 4.2
Specialist job in Tampa, FL
***This is a hybrid work arrangement (time spent in office and remote). Depending on the employee's role and leadership's assessment, some employees will come into an ACG facility on a weekly basis, a monthly basis, or on an "as needed" basis for key meetings and collaborative activities. Most employees will be required to come into the office, at a minimum, for important departmental meetings or teambuilding events***
Florida Casualty Claim Specialist- The Auto Club Group
Reports to: Claim Manager II
What you will do: (Primary Duties & Responsibilities)
The Auto Club Group is seeking prospective Casualty Claim Specialistswho canwork under less supervision with a high-level of authority to handle highly complex technical issues and the most complex claims.
In this position, you will have the opportunity to:
Reviewing assigned claims
Contacting the insured and other affected parties,
Setting expectations for the remainder of the claim process, and thoroughly documenting activities in the claim file.
Complete complex coverage analysis,
Ensure all possible policyholder benefits are identified,
Complete an investigation of the facts regarding the claim,
Determine if the claim should be paid and confirm recovery potential.
Conducting thorough reviews of damages and determining the applicability of state law and other factors related to the claim.
Identify when to refer claims to other company units (e.g., Underwriting, Subrogation or Special Investigation Unit).
Possess strong critical thinking and negotiating skills.
Handle both attorney represented and unrepresented claimants with injury claims that may involve coverage investigation,liability disputes, bodily injuries, and litigation.
Assist Claim Manager with file reviews and training.
With our powerful brand and the mentoring, we offer, you will find your position as aClaim Specialistcan lead to a rewarding career at our growing organization.
How you will benefit:
Claim Specialistwill earn a competitive salary of $68,000 - $78,000 annually with an annual bonus potential based on performance.
Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:
401k Match
Medical
Dental
Vision
PTO
Paid Holidays
Tuition Reimbursement
We're looking for candidates who:
Preferred Qualifications:
Education:
Degree in Business Administration, Insurance or a related field or the equivalent in related work experience
Completion of the Insurance Institute of America's: General Insurance Program, Associate in Claims, Associate in Management or equivalent
CPCU coursework or designation
Required Qualifications:
Education:
In states where an Adjuster's license is required, the candidate must have a Florida State Adjuster License.
Degree in Business Administration, Insurance or a related field or the equivalent in related work experience
Must have a valid State Driver's License
Experience:
Three years of experience or equivalent training in the following:
Negotiation of claim settlements
Evaluation of injury claims
Securing and evaluating evidence
Subrogation claims
Coverage analysis and resolution of coverage questions
Taking statements
Establishing clear evaluation and resolution plans for claims
Knowledge and Skills:
Knowledge of:
Fair Trade Practices Act as it relates to claims
Subrogation including intercompany arbitration
Litigation as it relates to claims
Negligence Law
No-Fault Law
Medical terminology and human anatomy
Ability to:
Handle claims to ACG Claim Handling Standards including following and applying ACG Claim policies, procedures, and guidelines
Work within assigned ACG Claim systems including basic PC software
Perform claim file review and investigations
Demonstrate effective communication skills (verbal and written)
Demonstrate customer service skills by building and maintaining relationships with insureds/claimants while exhibiting understanding of their problems and responding to questions and concerns
Analyze and solve problems while demonstrating sound decision making skills
Prioritize claim related functions
Process time sensitive data and information from multiple sources
Manage time, organize, and plan workload and responsibilities
Must Reside within 50 miles from Tampa, Florida
Work Environment
This is a hybrid work arrangement (time spent in office and remote). Depending on the employee's role and leadership's assessment, some employees will come into an ACG facility on a weekly basis, a monthly basis, or on an "as needed" basis for key meetings and collaborative activities. Most employees will be required to come into the office, at a minimum, for important departmental meetings or teambuilding events.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit ***********
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
$68k-78k yearly 2d ago
Help Desk Specialist * Tier II
RCG, Inc. 4.3
Specialist job in Saint Petersburg, FL
Location: St. Petersburg, FL - Full-Time, On-Site Hourly Range: $22.85 - $24.05/hour
Who We Are
RCG is a fast-growing federal contracting firm proudly Certified as a Great Place to Work. We are committed to fostering a culture of innovation, inclusion, and excellence. At RCG, we deliver technology and mission support services that help government agencies succeed.
We are currently seeking a Help Desk Specialist - Tier II to support an ongoing federal government contract in St. Petersburg, FL.
Please note: all candidates must be a U.S. Citizen or Permanent Resident and hold or be able to hold a current Public Trust and DoD 8570-compliant certification(s).
The successful candidate will receive a contingent offer based on the outcome of a government background check. This may take several weeks, and the candidate cannot begin actual employment until the background check is successfully completed.
The Opportunity
This role is ideal for an experienced IT support professional capable of handling complex desktop, networking, and conferencing technologies in a fast-paced, high-visibility environment. The Tier II Help Desk Specialist provides hands-on, desk-side, and remote technical support while supporting onsite and offsite events, conferences, and daily IT operations.
This position requires strong customer service skills, technical depth, and the ability to perform effectively under pressure.
What You'll Do
Manage Active Directory (AD) user and computer accounts, BitLocker encryption policies, and user account requests.
Perform hardware and software installation, break/fix support, deployments, and desk-side support.
Support conference rooms and multimedia equipment onsite.
Set up, support, and troubleshoot hybrid meetings using Google Meet, Microsoft Teams, Cisco Webex, Zoom, and GoToMeeting.
Maintain conference room equipment including projectors, TVs, cameras, PDUs, and specialized conferencing hardware.
Provide IT support via phone, chat, text, email, and create self-help guides.
Use BeyondTrust Remote Support Software to provide end-user remote support.
Set up and troubleshoot PC and Mac hardware, operating systems, and peripherals.
Guide customers through installing applications, software, and computer peripherals.
Identify, share, and implement process improvements.
Troubleshoot issues, test fixes, and provide post-resolution follow-up.
Support onsite activities such as special events, conferences, meetings, and asset inventory.
Support offsite activities such as special events, conferences, and meetings as needed.
Log and track customer requests using service desk management systems such as Zendesk and Jira IT Service Management.
Maintain IT equipment stock and inventory.
Escort IT vendors onsite as required.
Provide Commercial Off-The-Shelf (COTS) application support.
Assist with desktop operating system security vulnerability updates.
Participate in team meetings.
Follow established IT protocols and procedures to:
Create Active Directory user and computer accounts
Join computers to Active Directory
Create email accounts
Provision iOS devices and new computers
Enable Microsoft BitLocker
Configure DoD Common Access Cards (CAC)
Configure Cisco VPN
Onboard and offboard personnel
Create WebEx and Google Meet meetings
Required Qualifications
Minimum two (2) years of experience providing IT support, including complex desktop, networking, and general server issues.
Strong IT customer support experience required.
Experience supporting Mac and PC (Dell) hardware and operating systems.
Working knowledge of Microsoft Windows Active Directory Users and Computers.
Understanding of basic computer networking concepts.
Ability to work cooperatively in a multidisciplinary team environment and establish professional working relationships.
Ability to identify technical challenges and communicate resolutions clearly and concisely.
Excellent written and verbal communication skills in English.
Strong organizational skills.
Ability to work effectively in a high-stress environment.
Preferred Education & Certifications
Degree in Information Technology or equivalent education and experience.
DoD 8570-compliant certification(s) (required to obtain within 6 months of hire if not already held).
Physical Demands
The physical demands described here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
EEO Statement
RCG, Inc. does not discriminate against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on race, color, religion, sex, sexual orientation/gender identity, or national origin
$22.9-24.1 hourly 4d ago
Loan Operations Specialist
Climate First Bank
Specialist job in Tampa, FL
We are changing FINANCE to finance CHANGE!
Climate First Bank is a Florida Benefit Corporation, state chartered, FDIC insured commercial bank. With now three physical branches in St Petersburg, Winter Park and Mount Dora and one digital branch, we are offering a full suite of banking products including personal and business banking and loan products (solar, residential, commercial, SBA and more). We are passionate about the environment, social issues and overall leaving our communities and the world better than we found it.
We want YOU to help us on this mission and are looking for exceptionally hard-working, passionate and bright new team members.
We are a team of growth focused, goal-oriented and competitive individuals. We collectively work hard to achieve our mission and growth-related milestones and continue to set and exceed new goals almost daily. We love what we do, and we love working with people who are just as excited about our objectives as we are!
Come join our Loan Operations team as a Loan Operations Specialist and take your career to a level unattainable in a traditional bank environment! The Loan Operations Specialist prepares loan documents and will be responsible for addressing appropriate title insurance coverage to protect Climate First Bank's interests. Please note that this general outline will be further specialized based upon skillset and fit within the Loan Operations department.
This position is remote within the State of Florida. Additional States may be considered on a case by case basis. Please send a resume to apply.
Benefits:
Competitive compensation
Employer paid medical, vision and dental insurance
Employer paid disability and life insurance
401k match
Employee Stock Options
Compelling incentive plans
Employee only rates for certain loan products
Working with an amazing team of dedicated and like-minded individuals!
Being part of an exciting venture with amazing opportunities for growth and opportunities!
Primary Responsibilities:
Loan Documentation- Prepare loan documents utilizing LaserPro and review attorney prepared loan documents. Order title work and flood determinations.
Closing Process- Coordinate closings. Process loan fundings. Review loan documentation post-closing for accuracy and compliance within loan policy.
Reporting- Prepare and maintain loan policy exception report. Prepare monthly documentary stamp tax report
Operations- Assist in developing policies and procedures. Book new loans and renewals on core
Payment and Loan Processing- Process payments/draw requests. Process property tax payments. Process loan maintenance. Paid Loan Processing, including preparing and filing releases. Daily/Monthly reconciliations.
Monitoring- Track real estate taxes and insurance on collateral. Monitor UCC-1 expiration dates and file continuation. Verify rate changes. Verify escrow analyses.
Requirements:
Ability and desire to thrive in a fast-paced, performance driven environment with frequent routine changes.
Detail-oriented, resourceful, creative and organized self-starter.
Ability to complete assignments with little oversight and supervision. Sound judgement on when to ask questions and escalate to a team member or manager.
Must have excellent computer skills including extensive use of Windows, Microsoft Office Programs.
Physical Demands:
Sustained standing and sitting.
Frequent use of PC, including typing or sustained attention to monitor.
Occasional lifting of basic office files or equipment up to 20 lbs.
Equal Opportunity Statement:
At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
E-Verify Statement:
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
$34k-58k yearly est. 2d ago
Workplace Experience Specialist
Procore 4.5
Specialist job in Tampa, FL
We're looking for a customer service oriented Workplace Experience Specialist to support Procore's Workplace Experience team and employees at our Tampa office. You'll oversee the office's day-to-day operations, from food and beverage to maintenance and office supplies. You'll ensure we are adhering to best practices and are set up to scale in a fast and efficient way.
As a successful Workplace Experience Specialist, you're collaborative, detail-oriented, personable, and can navigate high-growth environments with ease-no two days will be the same. You have a diverse skill set and are comfortable working on facility operations, food and beverage and IT.
This position reports into the Director of Workplace Experience and will be based in our Tampa, FL office.. We're looking for someone to join us immediately.
What you'll do:
General office management duties including ordering and maintaining balanced levels of food and office supply inventory for the office, daily cleaning duties in kitchens, conference rooms and communal areas
Regularly perform walk-throughs and basic building repairs if needed; escalate issues to appropriate vendors or submit building work orders as needed
Plan, assist, and execute creative internal events that add to an amazing workplace environment and vibrant culture
Run office ticketing systems including answering, evaluating, prioritizing, assigning, and executing incoming requests for assistance
Register and greet visitors, have an awareness of all ongoing team activities, department meetings, visitors, and deliveries
Assist in the installation of desks, desk equipment, and furniture in conjunction with the IT department and help execute office moves
Daily written and verbal communication to all employees regarding office announcements as well as continuously communicate with extended Building Operations team members via email or Slack
Assist other departments at Procore as needed with operations related projects
Welcome new hires by setting up their workspace and presenting in-office orientation
What we're looking for:
1+ year of experience in a professional setting, as office coordinator, assistant, or other relevant roles
Although a bachelor's degree is not required, this position requires a business/office management background equivalent to a bachelor's degree in a business or related administrative field
An up-for-anything attitude, change is the only constant
Quality written and verbal communication skills
Ability to multitask, prioritize, and stay organized
Customer service - must be able to interface with all guests, employees, and executives
Demonstrated competence in Microsoft Office and Google Applications and web conferencing
Respect for confidential information
Strong commitment to customer service, employee happiness, and company growth
Ability to lift 50lbs
Additional Information
Base Pay Range:
19.21 - 26.42 USD HourlyFor Los Angeles County (unincorporated) Candidates:
Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
$46k-64k yearly est. 1d ago
Key Account Support Specialist
Advantage Solutions 4.0
Specialist job in Tampa, FL
Primary Posting Location : City Charlotte Primary Posting Location : State/Province NC Primary Posting Location : Postal Code 28201 Primary Posting Location : Country US Requisition ID Type Full Time Category Client Services/Account Management
Minimum
USD $18.50/Hr.
Maximum
USD $26.44/Hr.
Summary
Key Account Support Specialist
As a Key Account Support Specialist, you will play a pivotal role in driving client success. Your primary responsibilities will include directing client annual review process to customers. You will work closely with Key Account Managers ("KAMs") to manage client business planning, forecasting, annual reviews, and joint business planning. You will leverage insights to develop category review presentations and promotional planning.
In this role, you will also actively manage and develop strategic annual plans for clients. You're the expert within client systems and platforms. You will lead all issue resolution activities with client systems, identify all overspend and/or spending shortfalls, and work with relevant KAMs to resolve, using insights and data to recommend improvements. As a KASS, you're the expert for the client(s) products, brands, SKUs, pricing and promotional plans. You suggest strategic actions and guide client promo planning activities.
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Responsibilities
Revenue Budget Achievement
* Research and implement effective strategies for clients so they can meet business objectives, including revenue and market share objectives
* Make recommendations for how clients can achieve financial targets
Analysis and Presentations
* Analyze data to identify trends and recommend opportunities for improvement and reduce competitive threats
* Develop and conduct negotiations to maximize profitability and maintain positive relationships
* Build sales presentations for key clients and make client recommendations for customer presentations
Client Key Performance Indicators Achievement
* Analyze performance metrics of assigned clients and make recommendations for improvement
* Recommend ways to improve business margin for clients and recommend action plans
* Strategize on how to maximize marketing spend to achieve client's financial goals.
* Review marketing schematics on behalf of customers, and coordinate closely with cross-functional stakeholders in our schematic, reset and retail departments
Data Systems & Reporting
* Drive cross-collaboration among all other internal teams
* Analyze data reports to ensure financial performance meets forecasted targets
* Drive alignment across KAMs, highlighting key opportunities and challenges and also suggesting resolutions to issues
Supervisory Responsibilities
Direct Reports
- This position does not have supervisory responsibilities for direct reports
Indirect Reports
- Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports
Minimum Qualifications
Education Level: (Required): Bachelor's Degree or equivalent experience
1-3+ Years of experience with grocery operations, including promotional planning activities, systems experience preferred.
Required Knowledge, Skills and Abilities
* Strong presentation skills
* Excellent interpersonal and organizational skills
* Working knowledge of syndicated data
* Proficiency in Microsoft Excel
* Intermediate or advanced computer skills
* Strong written communication and verbal communication skills
* Conflict management skills
* Demonstrated ability to provide cross-functional leadership
* Well-organized, detail-oriented, and able to handle a fast-paced work environment
* Flexible and adaptable, able to change and alter according to changes in projects or business environment
* Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Responsibilities
Revenue Budget Achievement
* Research and implement effective strategies for clients so they can meet business objectives, including revenue and market share objectives
* Make recommendations for how clients can achieve financial targets
Analysis and Presentations
* Analyze data to identify trends and recommend opportunities for improvement and reduce competitive threats
* Develop and conduct negotiations to maximize profitability and maintain positive relationships
* Build sales presentations for key clients and make client recommendations for customer presentations
Client Key Performance Indicators Achievement
* Analyze performance metrics of assigned clients and make recommendations for improvement
* Recommend ways to improve business margin for clients and recommend action plans
* Strategize on how to maximize marketing spend to achieve client's financial goals.
* Review marketing schematics on behalf of customers, and coordinate closely with cross-functional stakeholders in our schematic, reset and retail departments
Data Systems & Reporting
* Drive cross-collaboration among all other internal teams
* Analyze data reports to ensure financial performance meets forecasted targets
* Drive alignment across KAMs, highlighting key opportunities and challenges and also suggesting resolutions to issues
Supervisory Responsibilities
Direct Reports
- This position does not have supervisory responsibilities for direct reports
Indirect Reports
- Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports
Minimum Qualifications
Education Level: (Required): Bachelor's Degree or equivalent experience
1-3+ Years of experience with grocery operations, including promotional planning activities, systems experience preferred.
Required Knowledge, Skills and Abilities
* Strong presentation skills
* Excellent interpersonal and organizational skills
* Working knowledge of syndicated data
* Proficiency in Microsoft Excel
* Intermediate or advanced computer skills
* Strong written communication and verbal communication skills
* Conflict management skills
* Demonstrated ability to provide cross-functional leadership
* Well-organized, detail-oriented, and able to handle a fast-paced work environment
* Flexible and adaptable, able to change and alter according to changes in projects or business environment
* Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
Environmental & Physical Requirements
Office / Sedentary Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the abilty to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.
Additional Information Regarding Job Duties and s
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.
CONNECT TO YOUR CAREER
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$18.5-26.4 hourly 5d ago
Treasury Management Support Specialist II
Seacoast National Bank 4.9
Specialist job in Saint Petersburg, FL
can be located in St. Petersburg, Boca Raton or Stuart, FL.
(3 days in the office/2 days remote).
This role will serve in a capacity of supporting Treasury Management primarily by completing research and maintenance for Treasury services, auditing maintenance and performing transactional reviews.
Team member will provide operational and customer support that includes: technical support, troubleshooting, and expedited service requests. This role may serve as back up to TM Implementations or may provide additional support for TM Customer Care team (primarily during migration periods).
Responsibilities
Maintains comprehensive understanding of all TM documentation, TM process(es)/procedures to include adherence to signing authority/controls.
Reviews maintenance requests, completes maintenance requests timely with attention to detail.
Processes orders for replacements scanners and return labels
Researches ACH account entries. Processes ACH offset entries as needed and performs maintenance to Core, Tracker or Online platform(s) as needed.
Researches non post of RDC transactions, performs maintenance to RDC platforms as needed.
Completes account servicing requests with a high degree of customer satisfaction.
Reviews hourly ACH reports to ensure transmissions are occurring as anticipated.
Review Positive Pay alerts daily and manages/coordinates deadline customer reachout efforts
Compiles daily, weekly and monthly reports as requested.
Maintains knowledge of customer facing technology with the ability to discuss with and enroll customers in self-service products/processes, including, but not limited to internet, telephone, smart phone/tablet applications, debit card, ATM, ACH, Remote Deposit Capture (RDC) and P2P.
Maintains knowledge of RDC equipment and processing. Works with customers and bank associates to troubleshoot RDC related issues.
Educates customers and bank associates on features and benefits of TM products and services. Trains customers and bank associates on TM product utilization.
Identifies internal and external customer service related issues, finds solutions to problems, and drives issues to resolution, creating an outstanding customer service outcome during each interaction.
Exhibits strong work ethics and teamwork, collaborating with other associates within the branch and across the organization.
Manages Next Day Funding files processed through Seacoast Bank's Merchant Services vendor, ensuring files received by FIS match the files sent by the vendor. Approves or declines transactions based on matching and credits customer accounts accordingly.
Maintains knowledge of TM billing and is able to assist with billing resolve/inquiries for customers and bank associates.
Resolves problems or discrepancies on customer accounts in a timely manner.
Schedule and prioritize work activities, effectively handling frequent interruptions while following up on commitments in a timely manner.
Adheres to Seacoast National Bank's Code of Conduct.
Adheres to the highest legal and ethical standards applicable to our industry while observing both the spirit and letter of all government regulations, laws and bank policies and procedures.
Conducts and manages outbound and inbound customer phone conversations to help explain TM products and services, respond to technical questions, and conduct account research
Completes other tasks as assigned.
Is seen as an expert in the position, having a full understanding of each component of the job and assists others in learning job duties.
Participates in committees both within and outside the scope of the role and department. Is utilized as a useful resource for other departments and internal customers and is leveraged to educate others regarding TM products, services, sales techniques, and processes.
Continues to educate oneself in TM policies, procedures, processes, product knowledge, and industry advancements. Works towards learning additional functions within other TM departments including Implementation, Lockbox and Merchant Services.
Requirements
High School diploma or equivalent, with minimum of 4 years of previous experience in customer service or banking related fields.
Must be proficient in bank operations and regulations, have an excellent understanding of banking and TM related products and services.
Must have a flexible schedule, able to work during all days and hours of operations, including weekends and occasional non-bank operational hours.
Excellent oral and written communication skills. Listens in order to clarify information; Sends both written and verbal messages in a clear manner, asks questions to test for clarity and understanding.
Capable of dealing with complex business banking needs through a complete understanding of Treasury Management products and services; including how and why businesses utilize them.
Strong customer service skills.
Possess good judgment and decision-making ability. Makes timely and accurate decisions with readily available information and within clearly defined parameters, knows when to escalate matters, determines the priorities and acts within the agreed upon time frame, applies and achieves agreed upon standards of quality, identifies choices from a range of previously made decisions and selects the one which bests fits the needs of the situation.
Effective organizational, problem solving and analysis skills. Organizes own work in order to complete routine tasks, establishes priorities and plans based on knowledge of team/departmental plans, seeks input from others in order to improve the plan.
Ability to handle multiple tasks simultaneously in a fast paced, diverse and growth-oriented environment.
Good interpersonal skills. Adjusts comfortably to demanding situations; is patient, remains focused on resolving issues rather than defending positions.
Ability to work independently. Generally exudes self-confidence: Works with little supervision, appears confident, and presents oneself with assurance.
Ability to maintain a high degree of confidentiality.
Work independently, requiring supervisory approval in unusual or sensitive situations.
Strong customer service, operational, and telephone skills.
Must be proficient in PC functions including MS Word, Excel, PowerPoint, Outlook and all bank related systems with the ability to learn other computer systems/programs quickly.
The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.
#LI-PF1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$30k-49k yearly est. 3d ago
Zoological Specialist, Associate
United Parks & Resorts Inc.
Specialist job in Tampa, FL
Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!
What you get to do:
* Learn and demonstrate required training and handling protocols for applicable animals in protected and/or free contact environments.
* Follow all husbandry, training, and safety protocols for specified zoological area(s) including all necessary standard operating procedures and emergency response procedures.
* Ensure excellent guest experience by engaging in all aspects of guest interaction programs both on and off property. Public speaking is required.
* Ensure a proactive approach to maintaining safe animal habitats and husbandry facilities, including the daily cleaning, maintenance, and landscaping according to standard operating procedures.
* Create and administer animal enrichment to enhance animal wellbeing and training goals.
* Understand fundamental concepts of positive reinforcement training, with a proactive approach and willingness to develop further at each specialist level.
* Assist with the development and implementation of dynamic animal training projects and programs that serve to enhance animal care, animal management, & guest experience.
* Enhance animal wellbeing with attention to nutrition, reproduction, habitat, and behavior.
* Support conservation breeding programs as applicable.
* Participating in husbandry training for animal management program procedures, working alongside the veterinary team as needed.
* Demonstrate knowledge of and the ability to discuss the natural history of the animals in assigned area(s).
* Assess and report animal health, behavior, and enrichment via the electronic record-keeping system TRACKS.
* Offer solution-minded and professional discussion for effective communication with team members and management.
* Mentor and develop Husbandry Assistants and Zoological Specialists as assigned.
* Perform other duties as assigned: provide husbandry of hospitalized and quarantined animals, assist veterinarians and technicians as needed, support hospital operations including maintenance of buildings, vehicles, and landscaping
What it takes to succeed:
* At least 18 years of age.
* Valid driver's license and ability to meet company driving guidelines.
* A positive, team-minded attitude and desire to grow in your career.
* Strong communication skills (written and verbal) allowing for efficient and professional communication with teammates and management.
* Excellent observational skills.
* A strong work ethic with an ability to prioritize multiple responsibilities appropriately and apply creative problem-solving skills as needed.
* The flexibility required to work in a dynamic, fast-paced environment.
* The desire to promote conservation messages to various audiences.
* Robust presentation and engagement skills to include public speaking and guest relations.
* Hard-working, decisive, and capable of handling multiple responsibilities.
* Self-disciplined, self-reliant, and able to follow all safety guidelines.
Desired Qualifications:
* College degree in Zoology, Biology, Psychology, or related field.
* Experience in animal care at an AZA or equivalent facility.
* Experience and skill in operant conditioning using positive reinforcement techniques.
* A fluent understanding and ability to apply fundamental & advanced concepts of positive reinforcement driven animal training principles.
* Previous public speaking experience in demonstrations or presentations.
* Experience with Class I animals
What else is important:
* Able to operate light and possibly heavy equipment including tractors, skid-steers, mowers, weed-eaters, trailers, and other equipment as needed.
* Ability to work in a physically demanding work environment in a variety of outdoor weather conditions (ex. dust, extreme heat, cold, rain).
* Ability to lift, carry, push, and/or pull up to 50lbs as needed in the specified area.
* Ability to stand, walk, lift, bend, climb, and squat as needed in the specified area.
* Ability to follow all standard operating procedures for the specified area.
* Ability to complete all provided SEA training as assigned.
* Flexibility in work locations/animal areas, as placement will depend on business needs and career development opportunities.
* Able to work 28 hours per week, with a flexible schedule to include mornings, evenings, weekends, holidays, and occasional overnights
As a 365 day/year operation, candidates are expected to provide flexible availability to support year-round operating needs. This may include, but is not limited to, working opening, midday and closing shifts during peak and non-peak seasons, as well as weekends and holidays.
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
* FREE park admission
* Discounts on park admission tickets and passes for family and friends
* Park discounts on food, merchandise, etc.
* Scholarship opportunities
* Exclusive employee events and giveaways
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
$66k-117k yearly est. Auto-Apply 23d ago
Customer Support Specialist
Alphabe Insight Inc.
Specialist job in Tampa, FL
Beloform is a forward-thinking organization committed to delivering impactful communication solutions that elevate brands, strengthen internal alignment, and enhance client engagement. Our team is built on creativity, professionalism, and a dedication to excellence. We value strategic thinkers who bring clarity, consistency, and quality to every message. As we continue to expand, we are looking for a Communications Agent who shares our passion for innovation and high-caliber communication.
Job Description
We are seeking a dedicated Customer Support Specialist to join our team in Tampa, FL. In this role, you will serve as a key point of communication for clients, ensuring their inquiries are handled with efficiency, clarity, and genuine care. You will support customers through problem-solving, detailed follow-up, and high-quality service that represents the standards of Beloform.
Responsibilities
Provide professional and timely support to customers via phone, email, or in-platform communication.
Address inquiries, troubleshoot issues, and offer clear, accurate information.
Maintain detailed documentation of customer interactions and resolutions.
Collaborate with internal departments to escalate requests and ensure customer satisfaction.
Identify opportunities to enhance service quality and streamline processes.
Uphold company values and deliver a positive customer experience at all times.
Qualifications
Qualifications
Strong communication skills, both written and verbal.
Excellent problem-solving abilities and attention to detail.
Ability to stay organized while managing multiple tasks simultaneously.
Customer-centric mindset with a proactive and professional approach.
Comfortable working in a fast-paced, team-oriented environment.
Additional Information
Benefits
Competitive annual salary of $52,000 - $56,000.
Opportunities for professional development and long-term career growth.
Supportive and collaborative work environment.
Skill-building and training programs to enhance your career.
Stable, full-time position with consistent responsibilities.
$52k-56k yearly 1d ago
Account Support Specialist
Coca-Cola Bottlers' Sales and Services 4.3
Specialist job in Tampa, FL
The Account Support Specialist is a customer-facing role that provides account management and customer development support to potential and existing customers in a contact-center environment. Utilizing standardized processes, this role requires the individual to drive retention of existing customers, portfolio management and qualifying potential new customers leveraging solution-based conversations.
Duties and Responsibilities
Deliver professional account management which results in increased volume and profitability through the resolution of issues and/or the establishment of the value conveyed in the bundle of goods and services
Understanding how the individual bottler go-to-market strategies affect customer experiences
Maintain and/or repair customer relationships to retain customers
Use available resources to gather data, analyze issues, and have confidence in decision-making abilities.
Analyzing data to determine root causes and/or identify opportunities
Handling customer issues to final resolution
Resolution of Customer Support Tickets (Cases)
Meet and maintain all key performance metrics
Provide validated and constructive feedback to team leaders that will drive individual and team performance.
Handle ad-hoc project activities
Collaborate and actively participate in a teamwork environment to drive engagement
Extended periods of sitting, typing, and use of multiple computer screens in fast fast-paced environment
Must be flexible to work any shift
Key Skills and Abilities
Effective and empathetic listening
Building rapport
Relationship building
Critical thinking
Problem-solving
Independent thinking & decision-making
Ability to effectively handle difficult situations
Multi-tasking and the ability to manage multiple channels of communication
Influencing customers and various internal stakeholders
Understanding of customer-facing bottler processes
Intermediate computer skills and ability to troubleshoot issues (e.g., Microsoft Office, Genesys, and Salesforce)
Adherence to the process for more effective and quality completion of tasks
Education Requirements
High School Diploma or GED
Years of Experience
2+ years of related experiance
Required Travel
Travel is not expected in this job; however, employees may be asked to travel for meetings or training on occasion.
Hybrid Work Environment
CCBSS operates a hybrid working environment. This is a teleworking role that requires working at a CCBSS office location on a regular basis (or a minimum number of days per month or week) at the manager's discretion. The number of days required at a CCBSS office location is at the manager's discretion and is subject to change depending on business needs.
Total Rewards, Totally Rewarding
We are one family supporting the Coca-Cola bottling system in North America. Our work is indispensable to our partners and makes an impact in the communities where we operate. We are committed to workplace diversity and to rewarding exceptional performance. We expect a lot from our team - after all, it's their exceptional work that helps CCBSS support the Coca-Cola bottling system in North America. To keep everyone motivated and energized, we offer a comprehensive benefit and rewards package.
Work-Life Integration- Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary- A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition- Acknowledging our employees' contributions
Retirement Plans & Guidance- Programs to assist associates in saving for retirement
Health & Welfare Plans- Medical, life, and disability insurance plans
Company Message
Coca-Cola Bottlers' Sales and Services, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
The average specialist in Brandon, FL earns between $24,000 and $84,000 annually. This compares to the national average specialist range of $32,000 to $104,000.
Average specialist salary in Brandon, FL
$45,000
What are the biggest employers of Specialists in Brandon, FL?
The biggest employers of Specialists in Brandon, FL are: