The Insurance Specialist I, Policy Review is responsible for ensuring all required insurance coverage(s) are in place at appropriate limits to demonstrate compliance with investor requirements. This position focuses on the efficient review of commercial insurance policies, effectively communicating exceptions to agents and borrowers, and working collaboratively towards swift resolution of issues.
Essential Job Functions (Duties/Responsibilities)
This position will have the following duties and responsibilities, including but not limited to:
Serve as a point of contact for insurance related questions from clients, insurance agencies, brokers and internal contacts and proficiently explain insurance coverage requirements.
Identify and communicate insurance related issues and trends and develop working knowledge of all investor insurance guidelines and recommendations.
Review Loan Agreements, Appraisals, Engineering, Seismic, and Environmental reports to determine loan-specific information relative to insurance requirements.
Perform annual review of insurance coverages by reviewing policies including all schedules and endorsements, invoices, and/or declaration pages and certificates to determine compliance.
Ensure timely follow up occurs on all assigned accounts to ensure expedient resolution of all identified exceptions.
Drafting and filing insurance waivers with supporting documentation on non-compliant insurance issues.
Communicate with all applicable parties regarding any lender placed insurance issues and process application for lender placement of insurance where necessary.
Responsible for updating and maintaining all insurance information and documentation within Arbor servicing systems.
Assist with insurance related reporting to investors and auditors.
Assist Portfolio Management team at Arbor with the handling of claims issues as needed (including requesting loss runs and obtaining loss adjustor information.
Meets weekly productivity goals and standards as outlined by their direct supervisor.
Maintains a minimum internal accuracy score of 95% on all assigned reviews.
Assist in reviewing and assigning documentation received through the mail to ensure all internal tasks are documented and updates are correctly delivered to the correct internal party.
Process and review insurance endorsements and notices of cancellation and non-renewal.
Process and review insurance for loans involved in securitization.
Communicate with borrowers, agents, and portfolio management in a clear, consistent manner on insurance related issues.
Qualifications
Education: High school diploma or equivalent; Associates' or Bachelor's degree in Business, Finance, or a related discipline or equivalent work experience preferred
Experience: 3+ years' experience in Commercial Lines Insurance preferred
Knowledge/Skills/Abilities:
Ability to work as a part of a team, while providing a strong individual contribution
Excellent attention to detail, judgment, flexibility, accountability and dependability
Clear knowledge of Commercial Insurance Coverage -Property, (including Flood, Wind, Earthquake and Terrorism), General Liability (including Workers Comp and Auto), Professional Liability and Umbrella/Excess Liability Insurance
Demonstrated ability to read commercial insurance policies and determine the coverage provided therein
Excellent communication skills, written and oral, through all levels of the organization
Strong time management and organizational skills for prioritizing multiple assignments
Ability to work in a fast-paced environment with strict deadlines
Intermediate Microsoft Office skills
Travel: None
Arbor Realty Trust, Inc. offers a competitive base salary and discretionary bonus. The starting base salary range for this position is $60,000 to $65,000. The specific compensation that will be offered is based on an understanding of the hired candidates' qualifications at the time of hire. Employees are eligible for a discretionary bonus based on employee work performance reviewed during the course of the year. The total compensation package for this position will also include other elements, a full range of medical, and/or other benefits including 401(k) eligibility and paid time off benefits.
We are proud to be an equal opportunity employer and are committed to maintaining a diverse workforce and an inclusive work environment for our associates, customers and business partners. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, ethnicity, pregnancy or any other legally protected status. We are committed to working with and providing reasonable accommodations to individuals with disabilities.
$60k-65k yearly 4d ago
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Logistics Specialist
LHH Us 4.3
Specialist job in Concord, NY
Logistics Support Specialist (Part-Time) - New York, NY LHH Recruitment Solutions is partnering with our client to hire a Part-Time Logistics Support Specialist with a focus on import/export operations. This role is perfect for someone who thrives in a fast-paced environment and possesses strong skills in administration, SAP, and Excel. This is a part-time role offering 15-20 hours per week, with on-site availability required for documentation, filing, and team meetings.
Responsibilities:
Provide administrative and logistics support for import/export and domestic shipping operations
Manage documentation including POs, shipping documents, invoices, and compliance files
Enter and maintain GSOP and SAP data accurately and efficiently
Coordinate shipments via rail, trucking, and other transportation channels
Support order entry, shipment setup, delivery tracking, and payment workflows
Maintain Excel spreadsheets, internal logs, reports, and control files
Partner with vendors, logistics providers, and internal teams to ensure timely execution
Identify opportunities to improve processes and enhance workflow efficiency
Qualifications:
3+ years of experience in import/export logistics or related operations support
Strong administrative and organizational skills with excellent attention to detail
SAP experience required
Strong Excel skills required (formulas, data entry, tracking tools)
Ability to work 15-20 hours per week, including required on-site days
Strong communication skills and comfort handling documentation and data-heavy tasks
Experience with shipping documentation, PO management, and order workflows
If you are proactive, organized, and skilled in logistics support, SAP, and Excel, we'd love to connect.
Pay Details: $30.00 to $35.00 per hour
Search managed by: Renee Walker
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$30-35 hourly 1d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Specialist job in Buffalo, NY
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$50k-72k yearly est. 47d ago
VMI Specialist
Rexel 3.9
Specialist job in Cheektowaga, NY
We are looking for a VMI Specialist to join our Rexel, USA team in Cheektowaga, NY! Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
Summary:
The VMI Specialist is responsible for overall management, execution, and compliance of onsite contracted customer agreements for Vendor Managed Inventory (VMI) agreement deliverables. Additionally, responsible to assist with the identification of additional value-add and/or complimentary product(s) and/or solutions that maximize customer commitment/partnership and profitability of product and/or service sales.
What You'll Do:
* Establish and foster relationships with the sales department and customers to better understand sales potential and ascertain customer needs
* Effectively execute vendor managed inventory agreement requirements that maximize profitability of product and/or service sales, address market and customer needs and proactively converge upon opportunities within assigned VMI accounts
* Monitor and maintain inventory usage and levels; place and expedite re-orders per defined reorder points
* Scan and replenish customer stock; assist with inventory physical movement and organization, cross reference research, data collection and physical inventory, as required
* Train new hires on VMI process (data analysis, replenishment, etc.)
* Conduct customer onsite assessments, evaluations, and other on-site services as needed
* Monitor customer commitments, communicate potential problems and changes with customers; proactively identify and resolve problems effecting customer satisfaction and/or profit
* Review customer concerns regarding billing, credit and products sold; refer concerns to appropriate departments for investigation and resolution
* Identify and utilize business system, CRM tools, and other vendor tools to support customer quotations and orders
* Assist with VMI and assessment proposals and quotes
* Other duties as assigned
Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
Qualifications
* 2+ years of project management, procurement, or customer service experience
* Valid driver's license and clean driving record required and must be maintained as an on-going requirement of this position
* High School or GED - Required
* Associate's Degree - Preferred
* Practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette
* Able to perform basic math functions representative of the job such as addition, subtraction, multiplication, and division in all units of measure, using whole numbers, common fractions, decimals, and metric scales; computing rate, ratio, and percentages and to draw and interpret bar graphs; calculating figures and amounts such as discounts, interest, commissions, and proportions
* Working knowledge of Microsoft Office
* Intermediate to advanced skills with Microsoft Excel and/or Access
* Become proficient in the current business system
* Basic knowledge of features, benefits and use/application of broad range of Industrial products. Strong communication, negotiation and teamwork skills; ability to work independently and prioritize tasks; strong attention to detail and analytical ability required
Additional Information
Physical Demands:
* Sit: Must be able to remain in a stationary position - Frequently - 21% to 50%
* Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50%
* Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51%
* Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20%
* Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20%
* Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51%
Weight and Force Demands:
* Up to 10 pounds - Constantly - at least 51%
* Up to 25 pounds - Frequently - 21% to 50%
* Up to 50 pounds - Occasionally - up to 20%
Working Environment:
* Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20%
* Exposed to electrical hazards; risk of electrical shock - None
* Handles or works with potentially dangerous equipment - Occasionally - up to 20%
* Travels to offsite locations - Constantly - at least 51%
For the state of New York only, the pay range is $20.00 to $23.00, depending upon qualifications, experience and other considerations permitted by law.
Disclaimer:
"Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law."
#MAP123
Our Benefits Include:
* Medical, Dental, and Vision Insurance
* Life Insurance
* Short-Term and Long-Term Disability Insurance
* 401K with Employer Match
* Paid vacation and sick time
* Paid company holidays plus flexible personal days per year
* Tuition Reimbursement
* Health & Wellness Programs
* Flexible Spending Accounts
* HSA Accounts
* Commuter Transit Benefits
* Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
* Employee Discount Programs
* Professional Training & Development Programs
* Career Advancement Opportunities - We like to promote from within
Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
$20-23 hourly 25d ago
Commercial Specialist
Description Autozone
Specialist job in West Seneca, NY
As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations. You'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department. What We Are Looking For
Strong customer service and communication skills.
Ability to manage multiple tasks in a fast-paced environment.
Familiarity with billing, inventory, and delivery processes.
Commitment to safety and compliance with company procedures.
Valid driver's license and a clean driving record.
You'll Go the Extra Mile If You Have
Previous experience in commercial sales or automotive retail.
Knowledge of AutoZone systems and procedures.
Experience managing or supporting a team.
Strong organizational and problem-solving skills.
Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
Assist commercial customers with product selection and order management.
Maintain accurate billing records and ensure on-time deliveries.
Conduct account visits to build relationships and ensure service quality.
Generate new business through outbound calls and in-person outreach.
Follow cash handling procedures, including deposits and collections.
Document and inspect all deliveries for accuracy and condition.
Monitor and report on vehicle maintenance and safety.
Manage battery consignment inventory and perform weekly stock checks.
Handle returns and accident procedures according to company policy.
Lead the commercial department in the absence of the Commercial Sales Manager.
Promote a safe and compliant work environment for all team members.
$53k-97k yearly est. Auto-Apply 10d ago
Route Specialist
Fixed Asset Accountant In King of Prussia, Pennsylvania
Specialist job in Tonawanda, NY
Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients' linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry - 97% - ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!
Check out our company page: ***********************************
Responsibilities & Qualifications
This is a route-based service-oriented position supporting our Customer Advocates in establishing, maintaining and building strong customer relationships through responsive and creative sales and service strategies.
Support and promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, customers and community.
Communication: Excellent oral, written, phone and face to face
Load and unload truck, truck organization.
Manage customer inventory
Product knowledge: pricing, codes, colors, sizing, changes/quantities, availability, product application
Paperwork: work order preparation and follow-up, invoice accuracy
Provide route relief to cover Customer Advocate vacations and call offs (flexibility)
Provide additional route support as needed (Reroutes, additional volume etc…)
Make special deliveries to customers
Lead generation
MINIMUM QUALIFICATIONS:
High School Diploma or equivalent required
Clean driving record
Must possess a valid DOT (Department of Transportation) medical certification or obtain one within a designated timeframe.
This role occasionally requires covering delivery routes in the absence of regular drivers; therefore, candidates must meet DOT eligibility requirements and be comfortable operating company vehicles as needed.
Ability to lift 50 pounds plus and push and pull carts of linen
Must be computer literate
PREFERRED QUALIFICATIONS:
Some delivery, logistics and/or route experience
One year experience with account management and ensuring customer satisfaction
Knowledge: Practical insight specific to the textile services industry and operations
Company Values & Benefits
Benefits:
Competitive pay
Medical, Dental, Vision
Pet, Legal, and Hospital Indemnity Insurance
401k (match)
Paid Time Off Package
Tuition Reimbursement
Referral Program
Great company culture
Collaborative team environment
Required Competencies:
Be Respectful: Value all we come in contact with
Be Remarkable: Create a positive moment with every interaction
Be Safe: Keep ourselves and those around us safe
Be Honest: Be guided by truthfulness in all we do
EOE / Drug-Free Workplace
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.
$34k-53k yearly est. Auto-Apply 14d ago
Route Specialist
Imagefirst
Specialist job in Tonawanda, NY
Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients' linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry - 97% - ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!
Check out our company page: ***********************************
Responsibilities & Qualifications
This is a route-based service-oriented position supporting our Customer Advocates in establishing, maintaining and building strong customer relationships through responsive and creative sales and service strategies.
Support and promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, customers and community.
Communication: Excellent oral, written, phone and face to face
Load and unload truck, truck organization.
Manage customer inventory
Product knowledge: pricing, codes, colors, sizing, changes/quantities, availability, product application
Paperwork: work order preparation and follow-up, invoice accuracy
Provide route relief to cover Customer Advocate vacations and call offs (flexibility)
Provide additional route support as needed (Reroutes, additional volume etc…)
Make special deliveries to customers
Lead generation
MINIMUM QUALIFICATIONS:
High School Diploma or equivalent required
Clean driving record
Must possess a valid DOT (Department of Transportation) medical certification or obtain one within a designated timeframe.
This role occasionally requires covering delivery routes in the absence of regular drivers; therefore, candidates must meet DOT eligibility requirements and be comfortable operating company vehicles as needed.
Ability to lift 50 pounds plus and push and pull carts of linen
Must be computer literate
PREFERRED QUALIFICATIONS:
Some delivery, logistics and/or route experience
One year experience with account management and ensuring customer satisfaction
Knowledge: Practical insight specific to the textile services industry and operations
Company Values & Benefits
Benefits:
Competitive pay
Medical, Dental, Vision
Pet, Legal, and Hospital Indemnity Insurance
401k (match)
Paid Time Off Package
Tuition Reimbursement
Referral Program
Great company culture
Collaborative team environment
Required Competencies:
Be Respectful: Value all we come in contact with
Be Remarkable: Create a positive moment with every interaction
Be Safe: Keep ourselves and those around us safe
Be Honest: Be guided by truthfulness in all we do
EOE / Drug-Free Workplace
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.
$34k-53k yearly est. Auto-Apply 60d+ ago
Complex Claims Specialist-MPL
Hiscox
Specialist job in Boston, NY
Job Type:
Permanent
Build a brilliant future with Hiscox
Individual contributor role responsible for the handling of Miscellaneous Professional Liability claims for the organization from inception to resolution. This involves the negotiation and settlement of Miscellaneous Professional Liability insurance claims. May be responsible for single or multi-country claims and will be responsible for all aspects of the claims, including liaise with external and internal business partners (e.g., outside experts and/or or legal counsel; underwriting) as required.
Bring your Passion and Enthusiasm to our Team! We are a fun, innovative and growing Claims team where you'll get the opportunity to learn multiple insurance products and interact with business leaders across the organization.
Please note that this position is hybrid and requires two (2) days in office weekly. Position can be based in the following locations:
Manhattan, NY
West Hartford, CT
Atlanta, GA
Chicago, IL
Boston, MA
The Role:
The Complex Claims Specialist is a high-level adjuster role that adjudicates assigned claims within given authority and provides operational support to the claims team. This person also:
Adjusts and resolves complex to severe claims that includes all phases of litigation
With minimal supervision, drafts complex coverage letters, including reservation of rights and denial letters
Reviews and analyses claim documentation and legal filings
Drives litigation best practices to lead defense strategy on litigated files
Mentors Claim Examiners
Uses superior knowledge and experience to affect positive claim outcome via investigation, negotiation and utilization of alternative dispute resolutions
Identifies emerging exposures and claims trends
Identifies suspected fraudulent claims and tracks with special investigations unit
Accurately documents claim files with all relevant claim documentation, correspondence and notes in compliance with company policies and applicable regulatory authorities
Develops content and conducts training for claims team and underwriters as requested
The Team:
The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise. The claims staff are empowered to manage their claims within given authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox's strong brand built on a long history of outstanding claims handling.
Requirements:
8+ years of claims handling experience or 7-8 years litigation experience. (A JD from an ABA accredited law school may be considered as a supplement to claims handling experience.)
Proven ability to positively affect complex claims outcomes through investigation, negotiation and effectively leading litigation
Advanced knowledge of coverage within the team's specialty or focus
Advanced knowledge of litigation process and negotiation skills
Experience in mentoring and training other claims examiners
Excellent verbal and written communication skills
Advanced analytical skills
B.A./B.S degree from an accredited College or University preferred
Additional Factors Considered
Ability to act a subject matter expert within team Demonstrated ability to work with minimal oversight Experience attending and leading mediations, arbitrations and trials Demonstrated ability to advance product innovation or develop a greater understanding of other aspects of the business through training or other relevant projects Demonstrates courage in addressing and solving difficult or complex matters with insureds, attorneys and brokers Demonstrated steps taken toward additional certifications by an approved authority such as a CPCU, ARMS or AINS designation Commitment to professional development and learning demonstrated by at least 5 hours of continuing education related to insurance topics through Success Factory, Hiscox in-person or video conference training sessions, or other in-person seminars or webinars.
What Hiscox USA offers
401(k) with competitive company matching
Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
Company paid group term life, short- term disability and long-term disability coverage
24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days
Paid parental leave
4-week paid sabbatical after every 5 years of service
Financial Adoption Assistance and Medical Travel Reimbursement Programs
Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
Company paid subscription to Headspace to support employees' mental health and wellbeing
2023 Gold level recipient of Cigna's Healthy Workforce Designation for having a best-in-class health and wellness program
Dynamic, creative and values-driven culture
Modern and open office spaces, complimentary drinks
Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation
About Hiscox USA
Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.
Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.
Diversity and flexible working at Hiscox
At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn't always have to be ‘nine to five' and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.
You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)
Salary range $125,000 - $155,000 (Boston, Manhattan, West Hartford)
Salary range $120,000-$130,000 (Chicago, Atlanta)
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
#LI-AJ1
Work with amazing people and be part of a unique culture
$40k-70k yearly est. Auto-Apply 3d ago
Service Support Specialist II
Invitrogen Holdings
Specialist job in Grand Island, NY
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Discover Impactful Work:
All of our employees share a common set of values - Integrity, Intensity, Innovation and Involvement. Our ability to grow year after year is driven by our ability to attract, develop and retain world-class people who will thrive in our environment and share in our mission to enable our customers to make the world healthier, cleaner and safer.
Join our dynamic Global Service and Support organization as a Senior Service Support Representative. In this role, you will be responsible for delivering outstanding customer experiences for our scientific instrument install base.
A day in the Life:
Provide customer support for Thermo Fisher Scientific instruments by answering customer inquiries. Inquires may be received via phone, email or web.
Provide customer support by using all available resources, and escalate issues or problems when warranted
Work collaboratively with internal teams, including sales, field, and product development, to provide support for instrument service, ensuring efficient resolution of service-related issues
Participate in frequent training on instruments and continuing education on new technologies to remain at the cutting edge of scientific knowledge
Accurately record pertinent information from the customer contacts in our Customer Management system.
Recommend changes to knowledge databases, website, and other company-managed databases of technical information
Proactively identify opportunities for process enhancements and implement improvements to enhance service quality and customer experience
Contribute to team meetings
Participate in additional special team or individual projects
May be required to perform other related duties as opportunities arise
Collect sales leads on incoming calls and emails.
Minimal travel may be required for this position
Keys to Success:Education
Minimum of a B.S. or B.A in Life Sciences, Business or a similar field is required
Experience
2+ years Prior experience in customer service or a customer-facing role is a plus
Strong written and verbal communication skills
Critical thinking & problem solving experience
Proficiency in computer applications, including spreadsheets, databases, word processing, and internet usage
Knowledge, Skills, Abilities
Proven ability to quickly learn and understand new technical information
Strong verbal and written communication skills with customers and colleagues
Ability to prioritize effectively
Excellent problem-solving and critical thinking capabilities
Customer-focused attitude and strong teammate
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.
Compensation and Benefits
The salary pay range estimated for this position Service Support Specialist II based in New York is $54,000.00-$81,000.00.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: *****************************************************
$54k-81k yearly Auto-Apply 27d ago
Memory Care Program Specialist
Elderwood 3.1
Specialist job in Cheektowaga, NY
Elderwood has an exciting opportunity for a Memory Care Program Specialist!
Do you have a degree in
Recreation Therapy,
or are you a
Certified Occupational Therapist or COT/A?
Are you interested in enhancing the lives of our residents in our Seasons Memory Care programs? This could be the position for you!
Position Overview:
Provides therapeutic and social programming to meet the physical and emotional needs of residents, under the direction of the Director of Activities
Responsible for input and completion of daily memory care calendar, resident participation reviews, daily attendance forms, monthly progress reports and assistance with meal service, as requested
Employee Perks! 401K Retirement Plan with Company Match, Free On-Site Parking, Free Uniforms, Generous PTO & holiday package, Increased Wages, Medical, Dental, and Vision insurance, NEW Weekly Pay Schedule!, Point-earning employee reward program: redeem for prizes!, Substantial employee referral program Responsibilities
Essential Job Functions
Responsible for responding immediately to residents' needs and requests.
Assists residents with therapeutic and social activities/situations that are designed to appeal to residents' interests and enhance the resident's highest practicable level of physical, mental, and psychosocial well-being.
Assists with meal service as needed, feeding assistance (if applicable) after completion of training.
Assists with providing appropriate mental stimulation for residents needs
Notifies Licensed Nurse of changes in residents' conditions or needs.
Maintains facility standards for resident care.
Ability to read and understand task assignments, and to report verbally and record care in writing
Display of genuine concern for the elderly; a dependable, patient and compassionate attitude towards residents
Demeanor always respectful of residents' rights and wishes
Ability to cooperate with others and to follow directions
Attends employee council meetings, departmental meetings and required or preferred in-service training and offers constructive suggestions when able.
Generates and develops ideas, which improve the quality of care for residents or increase job productivity and satisfaction.
Performs all job duties according to safety rules and practices required for this position, and as required to ensure the general safety of staff, residents, and visitors of this organization.
Performs assigned duties according to the service excellence standards and goals established for this job position, and for all staff members of this organization.
Exhibits the highest level of customer service towards staff, residents, and visitors.
Utilizes electronic timekeeping system as directed.
Follows policy and procedure regarding all electronic devices, computers, tablets, etc.
Supports and abides by Elderwood's Mission, Vision, and Values.
Abides by Elderwood's business code of conduct, compliance, and HIPAA policies.
Perform other work duties as requested by supervisor, manager, or Administrator.
Qualifications
Qualifications:
Bachelor's degree in Recreational Therapy, Education or related field OR Certified Occupational Therapist (COTA) OR Associates Degree (example COTA) with 1-2 years of experience in long term care Activities OR 1-2 years' experience in recreational programming in another field is required.
Current, valid state required certification or license in the state in which work is performed or must be willing to obtain National Certification in Activities within 1 year.
Certification in dementia and/or behavior management (e.g. CDT) or (will obtain within 1 year of hire)
Demonstrated computer skills including Microsoft Office (Word, Excel) and web-based applications
Current, valid driver license (if applicable)
Demonstrated supervisory experience preferred
Experience with dementia population desired
This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.
EOE Statement WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
$45k-61k yearly est. Auto-Apply 58d ago
Trademark Docket Specialist
Fenwick & West LLP 4.9
Specialist job in Boston, NY
The Trademark Docket Specialist is responsible for accurately maintaining U.S. and international trademark portfolios within the docketing system. This role ensures timely tracking of deadlines, compliance with client and firm protocols, and supports attorneys and paralegals in managing trademark prosecution, maintenance, and enforcement activities.
This position can be based in any of our U.S. office locations (must be able to work west coast hours), and offers a hybrid schedule, requiring one day on-site per week in office with the possibility of additional required in-office days depending on business and client needs. The work schedule for this position will be 40 hours per week (non-exempt), Monday - Friday, from 9:00 am - 6:00 pm PT.
Job Description:
Perform daily docketing of trademark prosecution, maintenance, and enforcement deadlines with precision and adherence to established procedures.
Review incoming trademark documents and correspondence to identify critical dates, status changes, and action items.
Maintain client-specific docketing requirements using industry-standard docketing software.
Respond promptly to inquiries from attorneys, paralegals, and staff regarding docket entries and deadlines.
Conduct online research using USPTO, WIPO, and other trademark databases to verify status and gather relevant information.
Generate and distribute customized reports and queries from the docketing system for internal and client use.
Process and route incoming trademark-related mail and electronic communications.
Assist with special projects, data integrity audits, and system clean-up initiatives.
Support electronic filing and document management, including uploading documents to client extranets and internal systems.
Collaborate with team members to ensure compliance with firm policies and client guidelines.
Perform other related duties as assigned.
Desired Skills & Qualifications:
Strong understanding of U.S. and international trademark procedures; familiarity with Madrid Protocol and global trademark systems preferred.
Proficiency with automated docketing platforms (e.g., WebTMS, Symphony, IPFolio) and ability to adapt to new technologies.
High level of accuracy and attention to detail with excellent proofreading and organizational skills.
Strong analytical skills for reviewing legal documents and managing complex trademark portfolios.
Effective communication skills, including clear written and verbal correspondence.
Ability to prioritize multiple tasks, meet strict deadlines, and work independently in a fast-paced environment.
Proficiency in Microsoft Office Suite (Excel, Outlook, Word); experience with document management systems a plus.
Commitment to confidentiality and compliance with data security standards.
Experience with trademark docketing software and electronic filing systems strongly preferred.
Familiarity with USPTO and international trademark databases.
Reporting to the Trademark Docket Manager, the ideal candidate will have a minimum of 2 years of trademark docketing experience in a law firm or corporate IP department preferred. Associate or bachelor's degree in a related field preferred.
#LI-Hybrid
Benefits and Compensation Details:
At Fenwick, we believe that our partners and employees are our most important asset. Helping you and your families achieve and maintain good health - physical, emotional, and financial - is the reason we offer a comprehensive benefit program. We provide benefits to eligible employees under plans such as Healthcare, Life Insurance, Health Savings Accounts, Flexible Spending Accounts, and Wellbeing.
The anticipated range for this position is:
$76,000 - $107,500
Depending on the role, the actual base salary offered may depend upon a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.
A discretionary bonus for eligible employees may also be available based on performance. Additional information about employee eligibility for benefits and discretionary bonus will be made available upon request.
$76k-107.5k yearly Auto-Apply 3d ago
Pharmacy Claims Adjudication Specialist
Onco360 3.9
Specialist job in Buffalo, NY
We are seeking a Pharmacy Adjudication Specialist at our Specialty pharmacy in Buffalo, NY. This will be a Full-Time position. This position must be located within driving distance to our pharmacy, with a hybrid work style. Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. Starting salary from $21.00 an hour and up Sign-On Bonus: $5,000 for employees starting before February 1, 2026. We offer a variety of benefits including:
Medical; Dental; Vision
401k with a match
Paid Time Off and Paid Holidays
Tuition Reimbursement
Company paid benefits - life; and short and long-term disability
Pharmacy Adjudication Specialist Major Responsibilities: The Pharmacy Adjudication Specialist will adjudicate pharmacy claims, review claim responses for accuracy. ensure prescription claims are adjudicated correctly according to the coordination of benefits, resolve any third-party rejections, obtain overrides if appropriate, and be responsible for patient outreach notification regarding any delay in medication delivery due to insurance claim rejections Pharmacy Adjudication Specialists at Onco360...
Practices first call resolution to help health care providers and patients with their pharmacy needs, answering questions and requests.
Provides thorough, accurate and timely responses to requests from pharmacy operations, providers and/or patients regarding active claims information..
Ensures complete and accurate patient setup in CPR+ system including patient demographic and insurance information.
Adjudicates pharmacy claims for prescriptions in active workflow for primary, secondary, and tertiary pharmacy plans and reviews claim responses for accuracy before accepting the claim.
Contacts insurance companies to resolve third-party rejections and ensures pharmacy claim rejections are resolved to allow for timely shipping of medications. Performs outreach calls to patients or providers to reschedule their medication deliveries if claim resolution cannot be completed by ship date and causes shipment delays
Ensures copay cards are only applied to claims for eligible patients based on set criteria such as insurance type (Government beneficiaries not eligible)
Manages all funding related adjudications and works as a liaison to Onco360 Advocate team.
Assists pharmacy team with all management of electronically adjudicated claims to ensure all prescription delivery assessments are reconciled and copay payments are charged prior to shipment.
Serves as customer service liaison to patients regarding financial responsibility prior to shipments, contacts patients to communicate any copay discrepancy between quoted amount and claim and collects payment if applicable.
Document and submit requests for Patient Refunds when appropriate.
Pharmacy Adjudication Specialist Qualifications and Responsibilities...
Education/Learning Experience
Required: High School Diploma or GED. Previous Experience in Pharmacy, Medical Billing, or Benefits Verification, Pharmacy Claims Adjudication
Desired: Associate degree or equivalent program from a 2 year program or technical school, Certified Pharmacy Technician, Specialty pharmacy experience
Work Experience
Required: 1+ years experience in Pharmacy/Healthcare Setting or pharmacy claims experience
Desired: 3+ years experience in Pharmacy/Healthcare Setting or pharmacy claims experience
Skills/Knowledge
Required: Pharmacy/NDC medication billing, Pharmacy claims resolution, PBM and Medical contracts, knowledge/understanding of Medicare, Medicaid, and commercial insurance, NCPDP claim rejection resolution, coordination of benefits, pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills
Desired: Knowledge of Foundation Funding, Specialty pharmacy experience
Licenses/Certifications
Required: Registration with Board of Pharmacy as required by state law
Desired: Certified Pharmacy Technician (PTCB)
Behavior Competencies
Required: Independent worker, good interpersonal skills, excellent verbal and written communications skills, ability to work independently, work efficiently to meet deadlines and be flexible, detail-oriented, great time-management skills
#Company Values: Teamwork, Respect, Integrity, Passion
$21 hourly 41d ago
Claims Specialist
P & A Administrative Services
Specialist job in Williamsville, NY
Full-time Description
We're looking for a Claims Specialist who is ready to take ownership of complex claim adjudication tasks within our Flex administration programs, including Section 125, 129, 132, 105(h), and more. In this role, you'll play a key part in ensuring accuracy, efficiency, and an exceptional experience for our customers and clients. If you enjoy detailed work, problem-solving, and making a meaningful impact behind the scenes, this is a great opportunity to grow your expertise.
Key Responsibilities
Accurately process claims within established timelines
Review and complete claim adjustment requests
Research claim reversal requests to determine approval or denial
Manage debit card dispute workflows, including fraudulent or disputed transactions
Provide clear and professional responses to routine phone and written inquiries related to claim processing
Issue manual adverse determination letters, notifying participants of required information or appeal rights in accordance with plan rules
Adjudicate transactions that fail auto-review and determine whether additional documentation is needed
Requirements
High School Diploma or equivalent
Knowledge of ERISA guidelines preferred
Strong written and verbal communication skills with excellent attention to detail
Ability to manage multiple priorities using strong organizational and time-management skills
Comfortable interacting with customers, colleagues, and management and responding to questions clearly and professionally
Self-starter who can work independently in a fast-paced environment with critical deadlines
An Equal Opportunity Employer.
Salary Description 16.00 - 18.00
$40k-69k yearly est. 40d ago
Samsung Home Theater Specialist
Best Buy 4.6
Specialist job in Amherst, NY
As a Samsung Home Theater Expert, you'll work in one of our retail stores to demonstrate and sell home theater products with emphasis on the Samsung brand. First, we'll give you all the training you need to be an expert. Once you're trained, you'll explain complex technology in simple terms to help customers understand and see each product's unique value. You'll also work closely with other sales associates as you share your knowledge about Samsung products to ensure the team is ready to assist customers with the brand.
What you'll do
* Maintain a high level of product knowledge about new Samsung technology
* Debrief with vendor partners and market teams about performance, promotions and sales best practices.
* Ensure the department remains organized and ready to serve customers
* Support sales strategies to achieve operating results, growth objectives and overall financial performance goals.
Basic qualifications
* Must be at least 18 years old
* 1 year of experience in sales, customer service or related fields
* Ability to work successfully as part of a team
* Ability to work a flexible schedule inclusive of holidays, nights and weekends
Preferred qualifications
* Prior experience serving as a specialist in premium, luxury, or complex technology solutions
* 1 year of experience working with consumer electronics
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.Auto Req. ID1011961BR
Location Number 000459 Amherst NY Store
Address 1585 Niagara Falls Blvd$15.5 - $17.88 /hr
Pay Range $15.5 - $17.88 /hr
$15.5-17.9 hourly 12d ago
Billing Clerk
Lippes Mathias LLP 3.2
Specialist job in Buffalo, NY
Lippes Mathias LLP is seeking an experienced Accounting Clerk to join our finance team. We are looking forward to welcoming a detail-orientated, collaborative professional looking to join a team focused finance group. Attention to accuracy, ability to analyze information, strong professional communication skills and confidentiality are key characteristics of this position.
Responsibilities will include:
Process and finalize client invoices with accuracy and timeliness
Collaborate with attorneys, legal assistants and finance team to ensure internal billing compliance
Resolve billing-related inquiries ensuring completion of accurate adjustments and communication internally throughout the process
Ensure compliance with client billing guidelines and special client billing requirements
Other duties as assigned
Our ideal candidate will have:
Associate's degree, preferably in accounting OR 5+ years experience in similar role doing legal billing preferred.
Good working knowledge of Microsoft Word, Excel, and Outlook
High accuracy rate and strong attention to detail
Excellent organizational skills and effective problem-solving skills
Strong professional communication skills, both oral and written
A positive attitude in all aspects of the role, taking personal responsibility and ownership and always behaving professionally
Ability to use discretion and handle confidential information
Ability to meet deadlines and produce high quality work products
Salary range depending on experience: $39,000-$46,800 annually
The pay range provided in this listing is a good faith estimate for this position based on the location that we are hiring for. Criteria included but not limited to, skill level, education, and experience, will determine where a candidate falls within the range.
Founded in 1965 in Buffalo, New York, Lippes Mathias is a full-service law firm with 17 offices and nearly 220 attorneys. We grow and thrive every day by way of our unique culture, which puts a premium on collegiality, collaboration, and support for our employees at every turn. You'll quickly notice that we approach law differently at Lippes Mathias-we think ahead and around corners for our myriad regional, national, and international clients in a range of different industries. Rather than providing endless options and choices, we serve as business partners to our clients, delivering them the answers to their legal questions that advance their business outcomes.
To learn more about Lippes Mathias, visit our recruiting website: ******************************
Along with competitive pay, as a full-time employee you are eligible for the following benefits:
Highmark BCBS PPO/POS plans > 4 medical plan options including 2 HDHP/HSA qualified plans
Dental plan (including orthodontic coverage)
Vision plan
Health Savings Account (HSA)
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
Paid time off (PTO) inclusive of vacation, sick and personal leave
401(k) with guaranteed safe harbor contribution plus profit sharing
Term Life and AD&D
Short-term and long-term disability
Additional Voluntary benefits: Specified Disease, Hospital and Accident plans
Employee Assistance Program including mental health support
Legal work discount program
$39k-46.8k yearly 2d ago
Advanced Billing Specialist
Ingersoll Rand 4.8
Specialist job in Buffalo, NY
Advanced Billing Specialist BH Job ID: 3468 SF Job Req ID: 16262 Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Job Title : Advanced Billing Specialist
Location : Buffalo, New York or Quincy, IL
About Us
Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.
Job Summary
Ingersoll Rand is seeking an experienced Advanced Billing Specialist to manage the customer experience across the Americas within our Industrial Technologies division. This role is pivotal in supporting operational transactions, milestone billing, and fostering strategic initiatives such as pricing, customer satisfaction, and service levels. The ideal candidate is customer-focused, self-motivated, and possesses a strong understanding of order management, supply chain operations, and financial processes.
Responsibilities
* Act as primary liaison between North American channel partners, manufacturing, and internal teams to ensure timely delivery and order accuracy.
* Manage customer expectations by communicating delivery timelines and resolving issues proactively.
* Develop and maintain effective relationships with key accounts and distribution partners.
* Oversee sales order bookings, backlog management, and P.O. errors.
* Manage milestone billing, invoice submissions, and order processing through various channels including Oracle/CRM systems.
* Support change order requests and ensure accurate invoicing and dispute resolution.
* Coordinate cancellation requests to avoid inventory discrepancies.
* Drive order processing consistency and improve first pass yield for order details.
* Support internal and external audits, record retention, and reconciliation activities.
* Lead cross-functional projects and process improvements using IR Lean tools.
Qualifications:
* Associates degree required
* 2+ years higher education
Preferences:
* Proficient in MS Office applications and ERP systems, especially Excel.
* Strong understanding of order management, invoicing, and supply chain processes.
* Excellent communication skills, both written and verbal.
* Demonstrated ability to build strategic relationships and lead cross-functional initiatives.
* Customer-focused with problem-solving skills and a proactive approach to continuous improvement.
* Bachelor's Degree in Business, Finance, Marketing, or Supply Chain preferred.
Work Arrangement and Travel Requirements:
* Onsite position in Buffalo, NY or Quincy, IL
Pay Range:
The pay range for this role is $45,000-$55,000. The pay range considers a wide range of factors that include a candidate's skills; experience and training; licensure and certifications; and geographic location.
What We Offer
At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.
Ingersoll Rand Inc. (NYSE: IR), driven by an entrepreneurial spirit and ownership mindset, specializes in mission-critical flow creation and industrial solutions across more than 40 respected brands. Our innovative products excel in complex, harsh environments, helping our customers develop lifelong relationships through expertise, productivity, and efficiency. For more information, visit *************
$45k-55k yearly 34d ago
Billing Specialist
Our Billing Co
Specialist job in Buffalo, NY
Our Billing Co. is seeking a full-time Billing Specialist to join our team! The primary purpose of the Billing Specialist is to prepare medical claims for timely submission to payers.
Essential Functions:
Review provider claims to ensure accurate representation of services rendered.
Prepare claims for reimbursement to all applicable entities.
Assess claims to ensure adherence with payer guidelines.
Maintain an understanding of medical insurance programs and coverage offered under various plans.
Research and work collaboratively with clinic staff to capture all billing activities (e-bill management). This may require access to additional information systems (EMR or Data Warehouse).
Contact patients and/or provider offices directly to secure current and accurate insurance information and provide guidance to patients on policy terms.
Respond to RCM team and vendors promptly to address information needed for claim resubmission and denial resolution.
Assist in the development of protocols and workflows to ensure correct billing and maximum reimbursement.
Understanding of payer websites and content for eligibility purposes. Understanding navigation of Practice Management integrated eligibility module.
Deliver exemplary customer service to provide a positive experience across the organization.
Perform other duties assigned by management.
Minimum/Preferred Qualifications:
High School Diploma or GED required, Certificate from college or technical school preferred.
1+ years' experience in billing or medical office operation or billing required.
Basic knowledge of ICD-10 and CPT Codes required, Understanding of Revenue Cycle Management preferred.
Ability to multi-task with accuracy required, strong organizational skills.
Strong customer service and communication skills with ability to utilize computer programs.
Our Billing Co. offers a competitive benefits package.
Pay range: $19.00 - $21.10
Individual annual salaries/hourly rates will be set within job's compensation range, and will be determined by considering factors including, but not limited to market data, education, experience, qualifications, and experience, qualifications, and expertise of the individual and internal equity considerations.
This position requires constant sitting in an office environment. Employees may be asked to occasionally perform other movements or physical tasks. Workplace accommodations may be available for employees in accordance with the Americans with Disabilities Act.
JOB CODE: 1000096
$19-21.1 hourly 5d ago
Consumer Loan Specialist
Cornerstone Community Federal Credit Union 3.3
Specialist job in Lockport, NY
The primary function of the Consumer Loan Specialist is to assist members with consumer and home equity loan inquiries. This also includes closing/disbursement. In addition, this role will assist in opening new deposit account products.
* This position is part of the Friday and Saturday rotation schedules.
Essential Duties and Responsibilities:
* Provide information in person, by telephone, or other means from members, dealers, insurance companies, etc. concerning consumer and home equity loan services or policies.
* Assist by interviewing the member, obtaining proper application documents, credit reports, proof of income, etc.
* Assist with all member follow up through processing of the loan file. This includes, but not limited to answering member questions as well as discussions, when needed, with our service providers.
* Assist with reviewing and discussing any credit problems that may need to be resolved prior to approval and communicating with members.
* Properly and professionally receive members, either by telephone or in person.
* Inform member of all additional information the credit union may need such as proof of collision insurance, proof of income, etc.
* Preparation of closing loan documents
* Preparation and delivery of adverse actions and preapprovals
* Process loan disbursements/fundings electronically via DocuSign and Meridian Link or in person. This position will also assist in making an appointment for members wishing for an in-person disbursement.
* Assist with post-closing loan follow-up as needed.
* Properly secure necessary collateral and process all loan packages in a manner that will result in the least liability for the credit union.
* Assist the member toward the understanding of their financial history.
* Process paid unsecured and secured notes.
* Disburse all approved loans adhering to all policies and procedures established by CCFCU.
* Responsible for following all compliance and regulatory requirements when rejecting a loan application.
* Responsible for advising the member of the factors leading to the rejection of their loan request.
* Review and evaluate VISA, Personal Loan Line of Credit, and Share draft Overdraft re-issues as needed.
* Obtains HMDA/Data collection information
* Maintains up-to-date knowledge of computer enhancements.
* Demonstrated ability to follow any instructions and perform other related duties as may be required by management.
* May be required to perform internal teller transactions and opening of accounts.
* Trains other staff at management request.
* Has thorough knowledge of products and services and educates members of their availability.
* Adhere to safe work practices and procedures.
* Be neat, punctual and professional in appearance and demeanor.
* Always represent the best interests of the Credit Union in words and actions.
* Complete all required training.
* Other duties as assigned.
Member Service:
Has thorough knowledge of CCFCU products and services and educates members of their availability. Opens new accounts, to include but not limited to the following:
* New membership accounts, trust and business accounts
* Money Market transactions
* IRA accounts, HSA's and share certificates
* Share Draft accounts
* Debit Cards
* Direct deposits and payroll deposit requests
* Explains and educates members regarding Overdraft Privilege Program and maintains necessary paperwork per member request
* Performs file maintenance on above items
Required Knowledge, Skills and Abilities:
* Deep understanding of how a credit union functions, and the value it brings to its member's and community. This includes understanding of what a Cooperative is, as that is the business models of all credit unions.
* Has a thorough knowledge of Credit Union Loan Policy and can discuss the various loan alternatives with the member.
* Has a thorough knowledge of the documents required for each loan and has the skill to obtain the required information in a friendly and efficient manner.
* Has a thorough knowledge of interest rates and dividends, how they are computed and disclosed, and can discuss this with the member.
* Has basic knowledge of all credit union programs and must thoroughly cross-sell all credit union products at every available opportunity.
* Provides consistent high-quality and memorable service to our members.
* Ability to communicate effectively both orally and in writing and generate grammatically correct written reports, letters, memorandums, etc.
* Excellent interpersonal communication skills and be able to establish working relationships and interact effectively with a wide range of individuals, members, and vendors.
* Ability to problem solve and provide solutions to member issues.
* Desire to build strong relationships with teammates, business partners and specialists through collaboration.
* Self-motivated, confident, and ability to multitask effectively.
* Must become a loan officer.
Confidentiality:
Employees are required to maintain the confidentiality of all sensitive Cornerstone CFCU, member, employee, and proprietary information both during and after their employment. If an employee has a question about the confidentiality of a particular matter, they should consult with their Manager/Supervisor or Human Resources. Any violation of this rule may subject the employee to disciplinary action, up to and including termination of employment.
Qualifications:
* Associates degree or higher, preferred.
* 2 years experience in originating and/or processing Home Equity products or Consumer loan products
* 2-5 years financial services experience. Credit Union (preferred) or Bank.
* Experience with a Lending Origination Systems (LOS) preferred. Meridian Link preferred.
* Knowledge of Microsoft Office, including Word and Excel
* Bondable upon initial employment and continue to be bondable throughout term of employment.
Physical Requirements:
The functions of the position usually performed sitting but may require some amount of time standing. Some amount of stooping, kneeling, bending, crouching, lifting, walking, carrying and other movements may be required. Tasks involving working on a computer keyboard, typewriter, calculator, cutting, labeling and taping involve extensive wrist and hand movements. All individuals are required to be able to perform these movements without significant risk of injury to themselves or others.
EOE Race/Sex/Vet/Disability
Cornerstone CFCU is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster
: ****************************************************************
Cornerstone CFCU is committed to diversity, and values the ways in which we are different
$41k-49k yearly est. 60d+ ago
Collection Specialist
Drb-40
Specialist job in West Seneca, NY
Experienced Debt Collector
Job Type: Full-Time Shift: Day Shift FLSA Status: Non-Exempt
Equal Employment Opportunity
DRB, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by applicable law.
About DRB, LLC
DRB, LLC is a New York-based third-party collection agency dedicated to maximizing recovery of distressed assets for our clients. We focus on creating urgency around asset recovery while professionally negotiating payments in full, settlements, or structured payment plans with consumers. At DRB, performance, professionalism, and compliance are the foundation of our success.
Position Overview
DRB is seeking experienced Collection Specialists to join our on-site team in Buffalo, NY. This role is ideal for driven professionals with a strong background in debt collection who excel at consumer engagement, negotiation, and skip tracing. If you thrive in a fast-paced, performance-based environment and consistently meet or exceed goals, we want to hear from you.
Salary Range: $33,280 - $80,000 annually (based on experience and performance)
Key Responsibilities
Utilize skip tracing tools and strategies to locate consumers
Communicate professionally and persuasively to negotiate repayment solutions
Maintain accurate documentation and records in company systems
Handle difficult conversations with empathy and professionalism
Ensure compliance with all federal, state, and company collection regulations
Manage workload efficiently while meeting or exceeding performance goals
Maintain strong attendance and punctuality
What We Offer
Competitive starting pay of $20/hour or higher, based on experience
Uncapped earning potential through performance-based bonuses
Paid training to support your success
Comprehensive medical, dental, and vision insurance
401(k) retirement plan
Paid time off (PTO)
Engaging work environment with monthly contests and team incentives
No weekend shifts for a healthy work-life balance
Consistent monthly account flow and steady new placements
Why DRB?
At DRB, we reward performance, value industry expertise, and provide opportunities for career and income growth. Join a team that supports success and celebrates achievement-experience the DRB LIFE.
Apply Today
Take the next step in your collections career with DRB, LLC. We proudly welcome applicants from all backgrounds to apply.
$33.3k-80k yearly 25d ago
Experienced Collections Specialist
Trunorth Resolution Group LLC
Specialist job in Lockport, NY
Job DescriptionBenefits:
Bonus based on performance
Opportunity for advancement
Training & development
Benefits/Perks
Careers Advancement Opportunities
Flexible Scheduling
Competitive Compensation
Job Summary
We are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision.
Responsibilities
Review accounts to discover overdue payments
Research client information and historical data on accounts
Communicate with clients regarding overdue accounts
Collect payments
Maintain accurate documentation of account status and collection efforts
The willingness and ability to provide seconds if needed
Qualifications
Previous experience as a Collection Specialist or in a similar position
Understanding of collection techniques
Knowledge of debt collection laws and regulations
Familiarity with computer databases
Ability to work well under pressure
Excellent communication and negotiation skills
The average specialist in Buffalo, NY earns between $35,000 and $121,000 annually. This compares to the national average specialist range of $32,000 to $104,000.
Average specialist salary in Buffalo, NY
$65,000
What are the biggest employers of Specialists in Buffalo, NY?
The biggest employers of Specialists in Buffalo, NY are: