Specialist jobs in Carolina, PR - 89 jobs

Our client is a leading IT Solutions Company located in Puerto Rico and they are in need of a Fully Remote Help Desk Support Level II Technician, who is bilingual (English/Spanish). A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Must be competent in English & Spanish, oral & written. Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummary Our client is a leading IT Solutions Company located in Puerto Rico and they are in need of a Fully Remote Help Desk Support Level II Technician, who is bilingual (English/Spanish). A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Must be competent in English & Spanish, oral & written. Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job Description Ubicacion: Guaynabo As an Entry Level Rol - IT Help Desk Technician, you will support Alivia Health's Pharmacy Chain Operations by providing desktop support, including technical advice, guidance, and informal training to customers using hardware and software programs. This role is ideal for candidates beginning their IT careers and seeking hands-on experience in technical support and field services. You will troubleshoot and restore routine technical service and equipment problems by analyzing, identifying, and diagnosing faults and symptoms using established processes and procedures. This includes performing root cause analysis and developing checklists for common issues. Key Responsibilities: Deliver excellent customer service while installing, diagnosing, and resolving hardware and software issues at Alivia Health locations. Support equipment such as POS (point of sale) systems, registers, thermal/laser printers, scanners, servers, PCs, phone systems, RF devices, pharmacy systems, networking hardware, and related peripherals. Drive between Alivia Health locations across Puerto Rico to fulfill service calls and installations. Assist other neighboring areas with workload as needed. Maintain and meet service level agreements (SLAs). Work Schedule & Availability: Standard day shift with possible weekend and holiday rotations. On-call availability for weekday evenings and high-severity onsite service calls. Normal shift may include Saturday and Sunday as part of the regular schedule, with two weekdays as scheduled days off. Minimum Requirements: Bachelor's degree in information technology, Computer Science, Information Systems, or a related field, or equivalent experience. Equal Opportunity Employer F/M/V/D

Job Description Validation & Engineering Group, Inc. (V&EG) is a leading services supplier who provides solutions for the Pharmaceutical, Biotechnology, Chemical, Food, and Medical Devices industries in the following areas: Laboratory, Compliance, Computer, Engineering, Project Management, Validation, and other services. We are seeking a talented, dedicated individual committed to work under the highest ethics standards for the following position: CQV Specialist - Smoke Testing / Airflow Visualization Overview The CQV Specialist for Smoke Testing is responsible for developing, executing, and documenting airflow visualization studies in support of cleanroom and equipment qualification. This role verifies unidirectional airflow, identifies turbulence zones, and ensures compliance with Annex 1 airflow requirements for sterile manufacturing. Key Responsibilities Plan and execute smoke studies (airflow visualization) for cleanrooms, RABS, isolators, filling lines, and critical Grade A/B environments. Set up and qualify smoke/fog generation equipment, lighting, and video recording systems. Document airflow patterns to identify turbulence, dead spots, reverse flows, and compliance gaps. Support qualification activities including FAT/SAT, IQ/OQ, and room qualification for HVAC systems. Write protocols (airflow visualization plans, IQ/OQ protocols) and prepare final reports with photographic/video evidence. Interface with Engineering, Facilities, QA, and Aseptic Operations to resolve airflow issues. Lead deviations, risk assessments, and CAPAs related to airflow or equipment performance. Ensure compliance with ISO 14644-1/2, EU Annex 1 airflow requirements, and ASTM E2500. Support regulatory inspection readiness and provide airflow-related technical responses. Required Qualifications Bachelor's in Mechanical Engineering, Industrial Engineering, Life Sciences, or related field. 5+ years of experience in CQV, HVAC qualification, or aseptic facility commissioning. Strong understanding of airflow dynamics, HEPA performance, differential pressure control, and cleanroom classification. Experience with IQ/OQ execution for cleanroom equipment, isolators, and RABS. Ability to interpret airflow patterns and provide engineering recommendations. Preferred Skills Experience with particle counters, differential pressure monitoring, BMS/EMS systems. Experience qualifying sterile filling lines or aseptic equipment. Knowledge of HVAC balancing, cleanroom design, and environmental controls.

Conducts a compliant validation process for quality information technology systems which requires formal validation documentation (including standard operating procedures) under appropriate federal regulations. Coordinates activities with clients, programmers\/developers and operating personnel, domestic and, as appropriate, global. Identifies current and anticipated requirements for compliant computerized operations and suggests methods for the identification, implementation and maintenance of the procedures, actions and documentation necessary to assure compliance according to the appropriate federal and international regulations which govern the user's applications. Reports on the status of validation activities to fulfill regulatory requirements. Keeps abreast of changing federal and international regulatory requirements, government audit policies, and the availability of current techniques. Performs system administration and configuration of quality information technology systems. *Other duties may be assigned* Requirements Minimum 2 years of experience in the regulated industry working with Process Validation for New Product Introduction, Problem Solving and Risk Assessment. Bachelor Degree Completed. Bilingual. Willing to work On\-Site. Nice to have: Ability to use statistical techniques to analyze data capable of developing\/reviewing\/approving test plans and reports Interpersonal Skills Investigate and collaborate in the investigation of atypical events to support product disposition PFMEA Analytical and Problem Solving Skills Applied statistical analysis "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Aplicar ahora","zsoid":"6314569","FontFamily":"Arial, Helvetica, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Manufacturing"},{"field Label":"City","uitype":1,"value":"Villalba"},{"field Label":"State\/Province","uitype":1,"value":"Villalba"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"00766"}],"header Name":"Quality Applications Specialist","widget Id":"118922000006310086","is JobBoard":"false","user Id":"118922000000026001","attach Arr":[],"custom Template":"1","is CandidateLoginEnabled":true,"job Id":"118922000015826023","FontSize":"15","location":"Villalba","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"nrt0md43109f3de4c490e9975771d2b120574"}

The Claims Specialist (Auditor) position is responsible for assuring compliance with Medicaid, Commercial claims payment regulation. This position contributes to the identification and recovery of improper payments through management of claims audit timelines, billing, coding and payment analysis. Essential Functions: Conduct research and analysis utilizing claims and direct member reimbursement policies and procedures; the Center for Medicare and Medicaid Services (CMS) Manuals and pricing established for the Medicaid and commercial lines. Responsible for maintaining knowledge base of Medicaid and Commercial rules and regulations. Conduct claims and direct member reimbursements audits to evaluate compliance with Medicaid regulations and Commercial line. Responsible for identifying trends/concerns and conduct root cause analysis for identified concerns and document opportunities for improvement, make recommendations for process improvement, track, and trend performance for both claims analysts and claims process and develops trainings to address identified improvement opportunities. Evaluate the report where all the claims processed daily of the different products for the Medicaid and Commercial business lines sent by the supervisor are included. Able to work efficiently in teams and fluidly switch between team and self-directed work priorities. Coordinate with Claims, Information Technology, and other internal and external business partners to analyze and resolve data submission issues at the organization, provider, and regulator levels. Evaluate letters of denied claims and identify those that correspond to the development carried out by the Claims Department to be informed of Compliance. Reports possible instances of fraud and abuse, if found. Validation of the reimbursements worked by the Claims Department of the different products for the Medicaid and Commercial business lines. The Financial Recovery Claims Auditor will generate assessment reports monthly, quarterly, or as required. The Financial Recovery Claims Auditor will ensure: The charges listed on the invoice are correct. The services were paid according to the amount agreed upon in the service contract. Complies with all guidelines established by the Centers for Medicare and Medicaid (CMS) and guidelines set forth by other regulatory agencies, where applicable. All other duties assigned by management. Education: Associate degree or four (2) years of experience in a directly related field Certification of compliance Medical Auditor, “CMA” Experience: Minimum three (3) years of claims processing with minimum two (2) years of claims auditing experience. Knowledge: Knowledgeable with insurance policy, Medicare regulations and general claim compliance Experience in CPT and ICD-10 coding and different pricing tools. Know several different coding systems, including Level 1 HCPCS and Level 2 HCPCS.

Destination Product Specialist (Temporary Project)

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility. Overview of the Design Studio Specialist role You will inspire customers to express themselves in their home. You will bring the shopping experience to a seamless close as you assist customers and complete sales at the cash wrap. You will promote continued customer engagement and give customers a reason to stay connected with our Brand. Responsibilities · Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales · Perform productive in-home consultations including the ability to accurately measure and assess the client's living space · Create and present design plans based on client's needs, style, preferences and living space · Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals · Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders · Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment Criteria · Strong communication, clienteling and customer follow-up skills · Ability to complete and coordinate complex large orders within a variety of sales channels · Experience in working with the elements of design preferred · Proven ability to prioritize and handle multiple tasks simultaneously · 1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required) Physical Requirements · Must be able to be mobile on the sales floor for extended periods of time · Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques · Full time associates are expected to have open availability to meet the needs of the business. · Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday). Our Mission Around Diversity, Equity & Inclusion We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated. Benefits Just for You Depending on your position and your location, here are a few highlights of what you might be eligible for: · A generous discount on all Williams-Sonoma, Inc. brands · A 401(k) plan and other investment opportunities · A wellness program that supports your physical, financial and emotional health · Paid vacations and holidays (full-time) · Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time) Your Journey in Continued Learning · Individual development plans and career pathing conversations · Annual performance appraisals · Cross-brand and cross-functional career opportunities · Online learning opportunities through brand specific resources and WSI University · Leadership development opportunities WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration This role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer. San Francisco Locations: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

**Remote Hours: M-F 8:30-5:00 pm EST (or based on business needs)** **_What Contract and Billing contributes to Cardinal Health_** Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration, customer and vendor pricing, rebates, billing (including drop-ships), processing charge backs and vendor invoices, developing and negotiating customer and group purchasing contracts. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Working unpaid or denied claims to ensure timely filing guidelines are meet. + Submitting medical documentation/billing data to Commercial (MCO) and government (Medicare/Medicaid) providers + Denials resolution for unpaid and rejected claims + Preparing, reviewing and billing claims via electronic software and paper claim processing + Insurance claims follow up regarding discrepancies in payment. **_Qualifications_** + Bachelor's degree in business related field preferred, or equivalent work experience preferred + 1+ years experience as a Medical Biller or Denials Specialist preferred + Strong knowledge of Microsoft excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $28.80 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 2/12/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _All internal applicants must meet the following criteria:_ + _Rating of "Meets Expectations" or higher during last performance review_ + _Have been in their current position for at least a year_ + _Informed their current supervisor/manager prior to applying_ + _No written disciplinary action in the last year_ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Lot Operations Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $13.70 - $20.53/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description * Gains familiarity with Lot Operations concepts, practices and methodologies. * With guidance, performs basic lot-specific administrative duties, including: * Handling vehicle check-in including input of accurate vehicle information (VIN; stock number; make, model, mileage, color, options; dealer identification number; etc.) * Ensuring that all proper identification stickers and labels are affixed to arriving vehicles * Directing vehicle transporters to appropriate car drop zones * Reporting vehicle damage * Capturing and uploading digital images of received vehicles * Affixing sale identification windshield codes * Handling and directing vehicle-related calls and inquiries. * Follows all job-related safety and health procedures. * Learns and complies with Lot Operations' standards and policies. * Assists with special projects as assigned. Qualifications: Minimum: * High School Diploma/GED * Generally less than 2 years' experience in a related field * Effective communication skills. * Problem-solving and organizational skills. * Ability to stand and walk for prolonged periods of time under the sun and outdoors conditions. * Safe drivers needed; valid driver's license required. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

The Cold Call Specialist is responsible for making outbound calls (cold calls) to targeted prospects with the primary goal of generating interest, qualifying opportunities, and scheduling appointments or product presentations for the Call Center services offered by Nazareno Services through its Call Center division, RED (Reliable Enterprises Development). This role does not close sales directly. Instead, it focuses on the first stage of the sales process, ensuring a consistent flow of qualified appointments for the Contact Center Manager and/or Sales Representative to conduct presentations and close deals. Core Responsibilities Prospecting & Outbound Calling Make outbound calls to assigned prospect lists using company-provided tools and scripts. Execute cold calling and inside sales strategies to introduce Call Center services clearly and professionally. Identify basic client needs and assess initial interest level. Appointment Setting Schedule qualified appointments and presentations for the Contact Center Manager and/or Sales Representative. Confirm prospect availability, decision-maker status, and contact details prior to scheduling. Clearly communicate the value proposition to ensure productive sales meetings. Follow-Up & Documentation Accurately log calls, outcomes, and scheduled appointments in the designated CRM or tracking system. Conduct follow-up calls and callbacks as needed. Maintain organized and up-to-date prospect records to support the sales closing process. Sales Team Collaboration Work closely with the Contact Center Manager and/or Sales Representative to improve appointment quality. Adjust call scripts and messaging based on feedback and results. Support specific sales campaigns, service launches, or targeted market initiatives. Key Credentials Education: Bachelor's Degree in Marketing, Business, Management or equivalent experience. Prior experience in cold calling, inside sales, telemarketing, or lead generation (preferred). Preferred Qualifications Strong verbal communication and persuasion skills. Ability to handle objections professionally and confidently. Highly organized, disciplined, and results-oriented. Comfortable working with goals, quotas, and incentive-based compensation. Basic familiarity with CRM systems or sales tracking tools (preferred). Sales-driven mindset Resilience and persistence Active listening Strong follow-up and consistency Results and metrics orientation Working Conditions This position is hourly and non-exempt, and hours worked will be tracked in accordance with company policy and applicable labor laws. Work is primarily performed in an office or remote call-center environment, depending on business needs. The role requires prolonged periods of sitting, speaking on the phone, and working on a computer. Continuous use of a telephone headset, computer, CRM systems, and dialing software is required. The employee is expected to handle a high volume of outbound calls daily. Performance is goal-oriented and metric-driven, with expectations tied to call volume, appointment setting, and conversion quality. The role involves frequent interaction with business decision-makers and requires maintaining a professional, courteous, and persuasive demeanor at all times. May require participation in training sessions, coaching, and performance reviews related to sales effectiveness and product knowledge. Minimal physical exertion is required; however, the role demands mental focus, persistence, and resilience due to the nature of cold calling.

Job Description The Cold Call Specialist is responsible for making outbound calls (cold calls) to targeted prospects with the primary goal of generating interest, qualifying opportunities, and scheduling appointments or product presentations for the Call Center services offered by Nazareno Services through its Call Center division, RED (Reliable Enterprises Development). This role does not close sales directly. Instead, it focuses on the first stage of the sales process, ensuring a consistent flow of qualified appointments for the Contact Center Manager and/or Sales Representative to conduct presentations and close deals. Core Responsibilities Prospecting & Outbound Calling Make outbound calls to assigned prospect lists using company-provided tools and scripts. Execute cold calling and inside sales strategies to introduce Call Center services clearly and professionally. Identify basic client needs and assess initial interest level. Appointment Setting Schedule qualified appointments and presentations for the Contact Center Manager and/or Sales Representative. Confirm prospect availability, decision-maker status, and contact details prior to scheduling. Clearly communicate the value proposition to ensure productive sales meetings. Follow-Up & Documentation Accurately log calls, outcomes, and scheduled appointments in the designated CRM or tracking system. Conduct follow-up calls and callbacks as needed. Maintain organized and up-to-date prospect records to support the sales closing process. Sales Team Collaboration Work closely with the Contact Center Manager and/or Sales Representative to improve appointment quality. Adjust call scripts and messaging based on feedback and results. Support specific sales campaigns, service launches, or targeted market initiatives. Key Credentials Education: Bachelor's Degree in Marketing, Business, Management or equivalent experience. Prior experience in cold calling, inside sales, telemarketing, or lead generation (preferred). Preferred Qualifications Strong verbal communication and persuasion skills. Ability to handle objections professionally and confidently. Highly organized, disciplined, and results-oriented. Comfortable working with goals, quotas, and incentive-based compensation. Basic familiarity with CRM systems or sales tracking tools (preferred). Sales-driven mindset Resilience and persistence Active listening Strong follow-up and consistency Results and metrics orientation Working Conditions This position is hourly and non-exempt, and hours worked will be tracked in accordance with company policy and applicable labor laws. Work is primarily performed in an office or remote call-center environment, depending on business needs. The role requires prolonged periods of sitting, speaking on the phone, and working on a computer. Continuous use of a telephone headset, computer, CRM systems, and dialing software is required. The employee is expected to handle a high volume of outbound calls daily. Performance is goal-oriented and metric-driven, with expectations tied to call volume, appointment setting, and conversion quality. The role involves frequent interaction with business decision-makers and requires maintaining a professional, courteous, and persuasive demeanor at all times. May require participation in training sessions, coaching, and performance reviews related to sales effectiveness and product knowledge. Minimal physical exertion is required; however, the role demands mental focus, persistence, and resilience due to the nature of cold calling.

Job Title: Startup Entrepreneurship Specialist

**Req ID:** 351726 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ERP Functional Specialist to join our team in San Juan, Puerto Rico (US-PR), United States (US). **Overview of job** **:** This is a **6 month position** that will be responsible for providing business analysis, data cleanup, data validation and functional support to the Oracle PeopleSoft Financials application for the client. The position will also be responsible for enhancing Oracle PeopleSoft Financials functionality and reporting as well as maintaining integrity of existing functionality. This role is on client site. **Job Responsibilities Include:** + Perform business analysis and functional support for the Oracle PeopleSoft Financial application version 8.4. Functional areas include, but are not limited to, Billing, Accounts Receivable, Accounts Payable, and General Ledger. + Training users in the PeopleSoft application + Provide telephonic support to Oracle PeopleSoft Financial users + Financial Data Validation and Cleanup **Basic Qualifications** **:** + 4+ years of Accounting / Finance experience + 2+ years of functional experience with the following accounting modules: Billing, Accounts Receivable, Accounts Payable, and General Ledger + BBA accounting, finance or related degree + Bilingual ({Puerto Rican Spanish / English) + Selected candidate will be required to sit at the customer site in San Juan PR **Preferred Skills** **:** + Solid accounting background + Strong project, organizational and time management skills + Strong communication, interpersonal, analytical, and solid problem-solving skills. The role requires constant interaction with client subject matter experts **About NTT DATA** NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************ . **_NTT DATA endeavors to make_** **_************************* **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_************************************_** **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (***************************************** . If you'd like more information on your EEO rights under the law, please click here (***************************************************** . For Pay Transparency information, please click here (***************************************** ._**

Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices in Caguas, Puerto Rico, and Boston, United States, we serve life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada, and South America. Responsibilities: Collaborate with C&Q Engineers to develop and maintain commissioning and qualification procedures and documents. Write, review, and approve C&Q protocols and reports for various systems (e.g., HVAC, utilities, production equipment, lab equipment). Execute commissioning and qualification activities for plants and equipment. Coordinate with external consultants and internal resources to ensure timely document generation and execution. Manage change controls and deviations related to plants and equipment. Support maintenance and calibration functions to improve compliance and quality. Provide expertise in troubleshooting and root cause investigations. Facilitate the transfer of technical knowledge across units and sites. Qualifications Requirements/Knowledge/Education/Skills: Bachelor's or Master's degree in Chemical Engineering, Pharmaceutical Technology, or a related scientific field. At least 2 years of experience in GMP manufacturing relevant to the area of expertise. Proficiency in English; additional language skills are a plus. Strong understanding of regulatory requirements and quality standards. Excellent analytical, problem-solving, and communication skills. Ability to work collaboratively in a team environment. Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley. Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

We are seeking a skilled Computer System Validation (CSV) Specialist to support a fully onsite project with one of our key clients. The ideal candidate will have strong experience in validating GxP-regulated systems, ensuring compliance with 21 CFR Part 11, and applicable FDA and international regulations. Responsibilities: Develop, review, and execute validation deliverables including Validation Plans, User Requirements Specifications (URS), Functional Specifications (FS), Risk Assessments, Traceability Matrices, Test Protocols (IQ/OQ/PQ), and Summary Reports. Ensure systems are validated in accordance with client and regulatory requirements. Support change control processes and manage deviations and CAPAs related to computer systems. Collaborate with QA, IT, and business stakeholders to gather requirements and maintain validation documentation. Conduct periodic reviews and revalidations as needed. Participate in audits and inspections, providing validation documentation as required. Requirements: Bachelor's degree in Engineering, Computer Science, Life Sciences, or related field. 3+ years of hands-on CSV experience in regulated industries (pharmaceutical, biotechnology, or medical device preferred). Strong knowledge of GAMP 5, 21 CFR Part 11, EU Annex 11, and data integrity principles. Experience with validation of software systems such as MES, Data Historian, ERP, or SCADA preferred. Excellent written and verbal communication skills. Ability to work independently and onsite at client facilities. Preferred Qualifications: Experience working in a highly regulated environment. Familiarity with validation in cloud-based and hybrid system environments. Knowledge of SDLC and risk-based validation approaches.

Job DescriptionSummary Our client is a leading IT Solutions Company located in Puerto Ricoand they are in need of a Fully RemoteHelp Desk Support Level IITechnician, who is bilingual (English/Spanish). A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Must be competent in English & Spanish, oral & written. Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Guaynabo, PR

Destination Product Specialist (Temporary Project) The Destination Product Specialist in this temporary project will be responsible for shaping the "digital soul" of our island. This dynamic role combines community advocacy, digital strategy, and revenue generation. You will build and maintain strong, trust-based relationships with local partners, including hotels, outfitters, venues, and eateries, and leverage these connections to develop a sophisticated Digital Partner Index. The incumbent mission is to ensure the website goes beyond a simple directory, providing a curated, highly tagged guide that connects the right traveler with the right experience. Core Responsibilities: Strategic Relationship Management: Serve as the primary DMO liaison for island partners. Conduct outreach, site visits, and regular check-ins to ensure partners feel represented and supported by our marketing efforts. Digital Index Architecture: Develop and manage a comprehensive database of all island offerings. Implement a tagging system (e.g., “Family-Friendly,” “Eco-Conscious,” “Hidden Gem,” “Luxury Adventure”) aligned with Traveler Profiles. Advertising & Monetization: Drive DMO revenue by presenting and closing digital advertising opportunities. Help partners understand the value of premium placement on our site, enabling them to effectively reach their target audience. Content & Data Integrity: Maintain accurate, traveler-ready information in the index. Collaborate with the content team to highlight compelling stories, unique experiences, and lesser-known gems. Product Development: Identify gaps in the visitor experience (e.g., “more late-night dining options in this district”) and share insights with the committee to improve the island's overall tourism offering. Physical Requirements: Occasional lifting of up to 10 lbs may be required when handling marketing materials, signage, or other DMO assets during site visits or events. Key Credentials Bachelor's degree in Hospitality, Tourism, Marketing, Business Administration, Communications, or a related field. Bilingual (English-Spanish) with excellent communication and interpersonal skills. Additional certifications such as digital marketing, social media, or project management (optional but desirable). Proven experience in the hospitality or tourism industry with a strong existing network of local owners and operators. Digital savvy: comfortable with databases, tagging systems, and digital tools to optimize partner visibility and traveler engagement. Process- and business relationships-driven: able to manage multiple partners and internal stakeholders efficiently. Consultative sales skills: able to sell visibility and growth, not just advertising, to small and large businesses alike. Ability to work effectively in a diverse environment and respect different perspectives and opinions. Detail-oriented database management: able to collect and organize exhaustive partner data, including metadata such as ADA accessibility, seasonal hours, capacity limits, language capabilities, and sustainability certifications. DMO mindset: understands that success is measured by partner satisfaction and visitor experience. Requires 10% Island travel Temporary Full-Time Minimum 6 months Please submit your resumé in English. Discover Puerto Rico is an equal opportunity employer. All qualified candidates will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

The Associate Quality Application Specialist supports the validation, administration, and compliance of quality\-related computerized systems in a regulated environment. This role assists with validation documentation, system configuration, and cross\-functional coordination to ensure compliance with applicable federal and international regulations. Responsibilities Support compliant validation processes for quality information technology systems in accordance with federal and international regulations. Assist in the preparation, execution, and maintenance of validation documentation, including SOPs, protocols, and reports. Coordinate validation activities with Quality, IT, Engineering, and business users, including domestic and global stakeholders as applicable. Identify current and anticipated requirements for compliant computerized operations. Support the implementation and maintenance of procedures, actions, and documentation required to ensure system compliance. Track and report the status of validation activities to support regulatory and audit requirements. Maintain awareness of changing regulatory requirements, audit policies, and validation best practices. Perform system administration and configuration of quality IT applications under guidance. Support continuous improvement initiatives related to quality systems and applications. Perform other duties as assigned. RequirementsMinimum Requirements (Must Have) Bachelor's degree in Science or Engineering Bilingual: English and Spanish 0-3 years of exposure to medical, clinical, or regulated environments (academic or professional) Preferred Qualifications (Nice to Have) Knowledge of Six Sigma, CAPA, and Product Non\-conformance Exposure to SAP QM Module Experience with TrackWise systems Familiarity with Agile systems and FactoryWorks Knowledge or academic exposure to regulated industries (FDA, GMP, ISO, etc.) *Willing to work 100% On\-Site in Juncos, PR.* "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Aplicar ahora","zsoid":"6314569","FontFamily":"Arial, Helvetica, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Manufacturing"},{"field Label":"City","uitype":1,"value":"Juncos"},{"field Label":"State\/Province","uitype":1,"value":"Puerto Rico"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"00777"}],"header Name":"Associate Quality Application Specialist","widget Id":"118922000006310086","is JobBoard":"false","user Id":"118922000000026001","attach Arr":[],"custom Template":"1","is CandidateLoginEnabled":true,"job Id":"118922000017337047","FontSize":"15","google IndexUrl":"https:\/\/medialgroup.zohorecruit.com\/recruit\/ViewJob.na?digest=QwmVALyT.3IeWOpQAdT26lJ2WmPJ@OlHC482BKz@5pA\-&embedsource=Google","location":"Juncos","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"nrt0md43109f3de4c490e9975771d2b120574"}