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Specialist jobs in Casa Grande, AZ

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  • Information Technology Support Specialist

    Level 3 Audiovisual 4.6company rating

    Specialist job in Mesa, AZ

    The IT Support Specialist position will be responsible for maintaining software and hardware on company end user devices and resolving incidents, while maintaining excellent support in a timely manner. Provide technical support for the company's technology devices that are on-site and remote through the phone, video, and written communication. Summary of Accountabilities: Great customer service (internal employees) and interpersonal skills. Diagnose and resolve software and hardware incidents to include, but not limited to workstations, phones, and network across a wide variety of software applications. Maintain excellent and effective verbal and written communication skills at various levels within the organization. Provide prompt and accurate troubleshooting on employee corporate devices physically and remotely to provide fixes. Must have excellent problem-solving and critical thinking skills. Configure systems in accordance with company standards. Conduct regular maintenance and upgrades on employee systems for hardware/software. Direct and escalate issues as needed or unresolved issues to Systems Administrator. Create service tickets with software and hardware vendors for incidents as needed while troubleshooting the incident until resolved. Maintain a list of issues and tasks and report status updates to supervisor. Maintain, track, and update documentation related to the job position. Onboarding new employee technology. Qualifications: Ability to identify issues and resolve them until completion. Strong interpersonal skills in both verbal communication and written communication. Demonstrate a willingness and passion to learn new techniques and procedures. Ability to think and work independently and meet necessary deadlines. Read and understand technical documentation (equipment manuals, installation guides, written procedures, and policies, etc.) Ability to multitask in a fast-paced environment. Experience with operating system deployment software. Experience Requirements: 1 year of relevant Information Technology experience Technical knowledge with Windows 10 and 11 within a domain environment. Knowledge with Office 365 for Exchange, SharePoint, OneDrive, Teams, and Office Applications. General knowledge with Apple iOS Devices. Technical knowledge on basic networking protocols and components Training \ Certification \ Education Requirements: CompTIA A+ Certification preferred Abilities Required: Must be able to communicate effectively with internal employees and external support vendors. Must be able to see and distinguish different colors, read small print, and hear/recognize audible signals such as dial tones. Must have valid driver's license and can legally operate a passenger vehicle within the state of Arizona The ability to use hand and power tools in a safe and efficient manner. Utilize common hand tools, safely, and in accordance with company policies and procedures. Positive and effective interaction with internal employees and external customers. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Level 3 Audiovisual is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status
    $38k-70k yearly est. 5d ago
  • Desktop Support Engineer

    SISL Global

    Specialist job in Phoenix, AZ

    Job Title : Desktop Support Engineer Duration : Fulltime Responsibilities “Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment OEM Vendor co-ordination for faulty or new hardware requirements “IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application “Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues In Scope: Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor) Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support Co-ordination with OEM on Hardware/Software issues Ticket information documentation using ITSM tool. Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets) Deployment and configuration of new hire equipment (Manually and/or using automated Tools) Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools Hardware and software provisioning (check-in and check-out) Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service Articulate technical solutions to non-technical users in simple and easy to understand terms Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another) Uplift and reimage of leaver equipment and update of asset management system/CMDB. Update of asset management system/CMDB according to Joiner Mover Leaver Process
    $39k-59k yearly est. 5d ago
  • Desktop Support Specialist

    Axius Technologies Inc. 4.1company rating

    Specialist job in Phoenix, AZ

    Desktop Support Technician role serves as the primary point of contact for internal end-users, providing Tier 1 and Tier 2 technical support. This individual acts as the "face of IT," delivering exceptional customer service while troubleshooting hardware, software, and network connectivity issues. The role is responsible for the installation, configuration, and maintenance of the agency's end-user computing environment, ensuring staff have the technical tools required to perform their duties. Day-to-day responsibilities are 100% hands-on Technical and operational support. Required Skills 5 or more years as a Desktop Support/IT Technician with Level 1- and 2-tiered support Preferred Skills IT Service Management (ITSM) Maven Active Directory/ Azure AD Asset Management Remote Support: assist off-site users with VPN connectivity, Multi-Factor Authentication (MFA), and remote desktop connections
    $40k-54k yearly est. 5d ago
  • Operations Specialist-US

    TSI Group 4.3company rating

    Specialist job in Phoenix, AZ

    TSI US Operations Specialist I. Role Basics Employment Type: Full-Time Working Location:Pheonix Region, US (Desired Location) Reports To: Senior Director, Regional Operations, North America Salary Range: $ 60,000-80,000 USD (DOE) II. Key Responsibilities: Supply Chain & Inventory Management Daily operations for core business systems, including SAP (Order Management), WMS (Warehouse Management System for inventory tracking), and FTZ (Free Trade Zone for import/export), ensuring seamless system functionality to support end-to-end supply chain workflows. Procurement of raw materials, packaging supplies, and ingredients from both international and domestic suppliers-manage vendor relationships and ensure procurement processes align with company compliance standards and cost-efficiency goals. Conduct daily monitoring of inventory levels and lead times: proactively identify risks of stockouts or overstocking, and implement corrective actions (e.g., adjusting purchase orders, coordinating expedited shipments) to maintain optimal inventory health. Collaborate with vendors and suppliers to coordinate on-time deliveries; resolve delivery delays, quality discrepancies, or logistical issues promptly to minimize disruptions to production and order fulfillment. Perform daily inventory reconciliation with TSI's third-party facilities (ACB, InnoPack WCS, SLC) for raw materials and packaging components-validate inventory counts, investigate data inconsistencies, and ensure alignment between system records and physical stock. Identify inefficiencies and bottlenecks in supply chain and inventory processes; contribute to process improvement initiatives (e.g., streamlining stock checks, optimizing order placement workflows) to enhance operational productivity and reduce waste. Cross-Functional Collaboration Work closely with TSI's Business Development, Operations, and Project Management Teams to align critical priorities including order fulfillment timelines, customer service standards, and project-specific requirements-to drive consistent customer satisfaction and retention. Provide dedicated support for Cross Border products including coordinating product sourcing, tracking shipment statuses, and communicating updates to stakeholders to ensure project milestones are met. Prepare and distribute daily/weekly reports to Line Manager and Project Manager (Project Management Team): summarize key performance metrics and highlight progress against goals, and flag pending issues or resource needs. Required Qualifications 5-8ys experience working with enterprise systems: SAP, FTZ, or WMS (Warehouse Management System). Background in import/export operations-familiarity with customs regulations, international shipping workflows, and import/export documentation (e.g., commercial invoices, packing lists). Exceptional attention to detail-ability to review complex data, process documentation, and system entries with precision to prevent errors that impact supply chain performance. Strong resourcefulness and time management: prioritize competing tasks, allocate resources strategically, and deliver high-quality work within tight deadlines. Outstanding verbal and written communication skills: collaborate effectively with cross-functional teams, vendors, and stakeholders; Process-oriented mindset: understand the purpose and interdependencies of business workflows, identify risks of process deviations, and assess their potential impact on operations or customer outcomes. Who We Are Since 1996, TSI has been dedicated to improving health, lifestyle, and longevity for people everywhere. From humble beginnings as Ingredients supplier, we've grown into a global total solution partners with Innovative and optimized Ingredients, Contract Manufacturing for finish Dosage, and Tailored Script - all driven by science, discovery, and innovation. 👉Watch our videos on YouTube Working at TSI and TSI Culture and see how you can help us shape the future of global health.
    $60k-80k yearly 1d ago
  • HIV Program Specialist 1

    Can Community Health 4.3company rating

    Specialist job in Phoenix, AZ

    CAN Community Health is the nation's premier resource in ending epidemics with a mission of empowering wellness, has an exciting opportunity for a HIV Program Specialist 1. We are looking for someone who is passionate about serving the needs of individuals impacted by HIV, Hepatitis C, STI's, and other infectious diseases. You will become part of our professional team that drives home our Company's Mission and Values. We offer a good quality of life with an excellent daytime schedule, competitive pay with a bonus plan, premiere benefits package with a retirement plan with a generous company matching contribution. We have received recognition in 2025, 2024, 2023, 2022, 2021, 2019, & 2018 NPT's Best Non-Profit to Work for Award. CAN is a Drug-Free Workplace. All potential hires will be required to take and clear a pre-employment drug screen upon job offer. You can find out more about us by visiting our website at *************************** Apply Today! Salary: Starting at $21-$24 per hour based on education and experience. Must be able to pass a Level I background check (a Level II background may also be required). CAN Community Health, Inc. is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Statement of Purpose: The Program Specialist 1 is an entry-level position for CAN Community Health's Education & Prevention Team that focuses on the provision of program services including but not limited to HIV/STI testing, health education, and community outreach. This position reports directly to the HIV Prevention Program Manager. Primary Tasks: Provides HIV/STI/Hepatitis C testing and pre- and post-test counseling in both clinic and community-based settings. Accurately documents the provision of testing in the electronic medical record and on paper as required. Provides education on Pre-exposure Prophylaxis to clients and community members and navigates clients for Pre-exposure Prophylaxis program. Serves as a representative of CAN Community Health during community-based outreach events. Conducts tabling and provides health education and testing as appropriate. Distributes condoms to community members and partner organizations. Collaborates with other disciplines internally and externally to coordinate client/patient services and community needs. Ensures client confidentiality 100% of the time by conforming to HIPAA laws and CAN Community Health Policies and Procedures. Drives and maintains the mobile sprinter unit as needed/applicable. Accurately documents and maintains records as related to grant efforts, including but not limited to time spent. Secondary Tasks: Participates in professional training and education to advance skills/knowledge of HIV/STIs/Hepatitis C. Maintains required certifications for the provision of services including but not limited to testing, as required by state/local health department. Supports CAN Community Health's efforts to develop new partnerships and partnership agreements in assigned region/territory. Represents CAN Community Health at local, state, and national conferences and meetings, as deemed necessary. Prepares HIV home test kits for distribution and utilizes appropriate forms and platforms to provide HIPAA compliant support to clients participating in the tele-testing program. Conducts online health education through the use of dating geolocation applications for CAN's virtual outreach program. Participates in special projects and initiatives and other duties as assigned. Knowledge, Skills and Abilities Preferred: Ability to apply principles of health promotion and disease prevention. Ability to accurately coordinate several tasks at one time. Able to work autonomously and self-motivated. Strong interpersonal skills and the ability to work effectively with a diverse population. Knowledge of community health services and agencies. Working knowledge Microsoft Office products including Outlook, Excel, Power Point and Microsoft Word. Demonstrates appropriate organizational skills. Demonstrates excellent communication skills. Ability to utilize problem-solving techniques. Demonstrates knowledge of HIPAA compliance. Knowledge of CDC effective behavioral interventions and motivational interviewing. Ability to work non-traditional hours on a regular basis, including nights and weekends. Requirements Education/Professional: High School Diploma required Minimum 1 year experience in a related field preferred, relevant college-level coursework may substitute for experience CAN Required Trainings: General Orientation HIV/AIDS Violence in the Workplace Sexual Harassment HIPAA Health Stream Courses (as assigned) Physical Requirements: Neat professional appearance Exert up to 25 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. Physical demands are in excess of those of sedentary work. Light work usually requires walking or standing to a significant degree. Requires expressing or exchanging ideas by means of spoken word, visual and auditory acuity. Machines/Equipment & Tools Used: Computer Equipment Multi-line Telephone Fax & Other Business Machines / Technology Valid driver's license and ability to operate a motor vehicle Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements: PIb3c2149a33e7-37***********8
    $21-24 hourly 3d ago
  • Claims Specialist

    Mission Restoration 4.3company rating

    Specialist job in Mesa, AZ

    A Claims Specialist is responsible for managing and preparing detailed insurance supplements on behalf of homeowners for property damage claims. This role involves reviewing adjuster estimates, identifying missing or underpaid items, compiling supporting documentation, citing building codes, and communicating directly with insurance carriers to negotiate accurate and fair claim settlements. The Claims Specialist ensures that all repair scopes reflect true industry standards, manufacturer requirements, and local code compliance. Successful candidates are highly organized, able to manage multiple files simultaneously, and maintain accurate documentation. They should be time-efficient, capable of working within strict carrier deadlines, and assertive in advocating for the homeowner's best interest. A strong Claims Specialist is also a quick learner, adapting quickly to different carriers' guidelines, software systems, and evolving industry standards. Key responsibilities include: Writing supplements and detailed F9 notes Reviewing scopes, reports, and photos Communicating with adjusters and homeowners Citing Code, IRC, and manufacturer guidelines Ensuring proper repair methods are followed Tracking approvals, payments, and timelines This position requires strong attention to detail, excellent written communication, and the ability to confidently negotiate with insurance carriers on behalf of the client. Experience is not required but preferred. Base + 4% commission bonus
    $33k-57k yearly est. 5d ago
  • Information Technology Support Specialist

    Motion Recruitment 4.5company rating

    Specialist job in Phoenix, AZ

    Job Title: Level 3 IT Support Specialist Duration: 2 Months (Contract To Hire) Pay rate; $18.09 - $20.67 / hour Required Skills & Experience Associate degree or Certification in a technology services/technical discipline, or equivalent work experience. Technical certifications. 3-5 years of technical experience. Windows imaging experience, Intermediate Windows OS troubleshooting. Able to lift up to 50 lbs. solo. May be required to walk / sit / stand / crawl / kneel for extended periods. Ability to work in hot enclosed environments for short time spans required (i.e., data center hot isles) Ability to climb ladders and work from heights. Able to work independently as well as in teams of 3-4 and be flexible. Cleanroom experience recommended. Excellent customer service skills and excellent written/verbal communication skills. Knowledge of the Microsoft suite (Outlook, Excel, and Word primarily), Windows 10/11 Strong sense of ownership and willing to take responsibility for factory sustaining as well as supporting projects. Able to multitask and prioritize between multiple factory issues. Daily Responsibilities Troubleshooting and repairing software and hardware issues on the factory computing equipment. Troubleshooting will take place on the system, module, and component levels. Interface with other computing specialists in IT Networks, Windows, GOS Service Desk, and Process Integration (PI) to troubleshoot complex issues as a team. Help support parts management, including ordering, forecasting, stocking, and properly disposing of used computing equipment. Responsible for communication with customers, Client technicians, and software/hardware specialists. Server install support. Mount servers into the rack in the Datacenter Connect the network cable. Set up iLO based on the document provided. Basic troubleshooting. Patching of servers and clients. Network Physical Touch Support. Candidate will be part of the on-site team, maintaining network environments in support of physical touch (Smart Hands) support of Incident and Service Requests. Provide Incident & Request support by working with remote Level 2/3 teams to assist in resolving outages, fixing issues, including replacement of cabling or hardware components. Provide support in assisting data center teams and data center managers in accomplishing daily infrastructure new landings within SLA. Perform hardware Rack & Stack installations of both Network and Server equipment, cable management, and installation of required network cabling. Completion of physical cable installations and removal of cabling components, TOR (top of rack) switches, pathway systems (cable tray), move equipment, network gear, and related communications infrastructure hardware and materials.
    $18.1-20.7 hourly 3d ago
  • Error Resolution Specialist (claims/banking/administrative)

    Sunrise Systems, Inc. 4.2company rating

    Specialist job in Phoenix, AZ

    Error Resolution Specialist Phoenix, AZ 4 Months Will need to be onsite for the first day (Orientation). Position will be remote after the first day. Sometimes our documents can be a mystery and we are looking for people that enjoy solving problems. This position is responsible for reviewing errors, researching and analyzing information to correct tax documents and payments that require further analysis. If you like to work with a great team that collaborates, is hyper-focused on supporting the customer, and solving problems, this role is for you. Responsibilities • This position works independently to Research, Analyze and Validate documents and payments that require a more detailed review. • This position will consult a procedural manual for direction. You will be working with two systems to acquire information or correct inaccurate material and will be performing mathematical calculations, cross-referencing, and researching of system and taxpayer errors; • You will be responsible for accurate and productive work in a deadline driven work setting. Requirements • Knowledge of: Banking credits and debits. Computer skills: Microsoft Word, Excel, Outlook, Google Suites • Skill in: Analyzing and evaluating of claims. Critical thinking. Collaboratively & independently problem solve. Multitasking and attention to detail. Interpersonal relationships. • Ability to: Handle changing priorities to meet required deadlines. Perform mathematical computations. Analyze data and make decisions. Perform tasks with precision and speed. • Working in a production-based environment with high accuracy and deadlines • Computer skills- signing into email and working in multiple applications • Working in an office setting Required Skills : Google Suite, Banking Credits & Debits. Other requirements: working in multiple applications in a production-based environment with standards, goals and deadlines
    $40k-56k yearly est. 2d ago
  • Fleet Management Support Specialist

    Crown Equipment Corporation 4.8company rating

    Specialist job in Phoenix, AZ

    : Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Responsibilities Responsible for driving end-user adoption of Crown InfoLink products. Helps customer develop and implement best practices and standard operating procedures. Prepare internal and external customers for a successful implementation by planning, training and managing support service processes. Develop and support the retail network to provide web-user and operator trainer training. Deliver, develop, and support the retail network with conducting business reviews and consulting with end users on sustaining use and improvement processes. Analyze Crown InfoLink data and make recommendations on action steps. Participate in sales calls and demos to the extent that it relates to the after-sale support. Quote, sell, and provide Crown InfoLink support services. Minimum Qualifications 2-4 years related experience Associate degree (Business) Must have valid driving privileges Extensive travel & overnight stays (over 20%) Preferred Qualifications Lead and effectively garner customer support to achieve customer objectives. Good communication skills both verbal and written. Good computer, organizational, interpersonal, and motivational skills. Basic IT wireless knowledge. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities
    $33k-43k yearly est. 1d ago
  • Bilingual Intake Specialist

    Lisinski Law Firm

    Specialist job in Phoenix, AZ

    A career with Lisinski Law Firm means more than fulfilling a role - it means becoming part of a unified mission to “Change as Many Lives as Possible.” At Lisinski Law Firm, we are united by a shared purpose and driven by a commitment to making a difference. Since our founding in 2020 by Angel Lisinski, our dedicated team has worked tirelessly to keep families together - often stepping in when others have turned clients away. Position Purpose The Intake Specialist performs the initial consultation with our clients to determine which of our services best fits their specific situation. This role involves gathering information, assessing client needs and ensuring a smooth entry into the firm. The Intake Specialist plays a crucial role in driving revenue by delivering the highest quality service to our clients. Your Key Contributions: Learn, memorize, and research the case types we offer at the firm based on Attorney's guidelines. Conduct one-hour interviews with potential clients and initiate a potential case type based on the Attorney's direction, training, FAQ documents, and other communications. Lead Interviews with approved sales scripts and empathy to build rapport with potential clients. Review case pricing with clients and determine their best payment option to start a potential case type. Involve the Intake Manager or Intake Assistant Manager to approve manager specials or payment plans. Educate clients on the benefits of partnering with our firm and the payment options available to them. Convert potential leads into admitted clients based on benefits and values of each case type. Schedule and follow up with all leads that have potential case types to clarify information, answer questions, and encourage engagement with the firm. If eligible, based on client's initial down payment, this individual is responsible for scheduling the sign-up appointment. Responsible for sending contracts to clients following down payment. Stay up to date on weekly legal training with firm attorneys What Makes You a Great Fit: Bilingual (Spanish English) B2-C1 (must) Proficient with Microsoft Office Suite or related software High School Diploma or equivalent experience Excellent verbal and written communication skills Possess excellent bilingual (English and Spanish) interpersonal and communication skills, both written and verbal World class customer service and selling skills Proven ability to meet deadlines and time manage themselves Impeccable organizational skills and attention to detail Strong problem-solving skills Experience in sales or metrics-based environment preferred How You'll Benefit Lisinski Law Firm provides a comprehensive benefits package that supports the diverse needs of our employees and their families. We recognize the importance of health and well-being and are committed to fostering an environment where every team member can feel and perform at their best. Compensation: 23$ per hour + Bonus. Schedule: Full time, Monday to Friday 8:30 AM to 5:30 PM MST. 401k Match Medical, Dental, & Vision Insurance Options for Health Savings Account or Flexible Spending Account Dependent Care FSA Basic Life Insurance Voluntary Life & AD&D Disability Insurance Hospital Indemnity Insurance Employee Assistance Program Calm App Subscription Paid Time Off Our Firm At Lisinski Law Firm, the same dedication we show our clients is reflected in how we support and empower our team. LLF is a workplace where employees are supported by peers, heard by leadership, and uplifted by a collaborative team environment. Whether you're joining our Marketing, Information Technology, Accounting, or Legal teams, your contributions are essential. Every role at LLF plays a vital part in creating meaningful, lasting impact in the lives of those we serve. Our Values At Lisinski Law Firm, our values drive us with passion for the families we support as a client-centered firm, united by our mission with impact to keep families together through dedicated representation. Guided by unity and teamwork, we provide clear and consistent communication, so every person feels informed and supported. We are recognized for our excellence in difficult cases, where unconventional thinking and creative solutions allow us to deliver high quality service and achieve meaningful results for the families we serve.
    $31k-49k yearly est. 1d ago
  • Error Resolution Specialist

    Kelly 4.1company rating

    Specialist job in Phoenix, AZ

    Sometimes our documents can be a mystery and we are looking for people that enjoy solving problems. This position is responsible for reviewing errors, researching and analyzing information to correct tax documents and payments that require further analysis. If you like to work with a great team that collaborates, is hyper-focused on supporting the customer, and solving problems, this role is for you. Responsibilities • This position works independently to Research, Analyze and Validate documents and payments that require a more detailed review. • This position will consult a procedural manual for direction. You will be working with two systems to acquire information or correct inaccurate material and will be performing mathematical calculations, cross-referencing, and researching of system and taxpayer errors; • You will be responsible for accurate and productive work in a deadline driven work setting. Requirements • Knowledge of: Banking credits and debits. Computer skills: Microsoft Word, Excel, Outlook, Google Suites • Skill in: Analyzing and evaluating of claims. Critical thinking. Collaboratively & independently problem solve. Multitasking and attention to detail. Interpersonal relationships. • Ability to: Handle changing priorities to meet required deadlines. Perform mathematical computations. Analyze data and make decisions. Perform tasks with precision and speed. • Working in a production-based environment with high accuracy and deadlines • Computer skills- signing into email and working in multiple applications • Working in an office setting Will need to be onsite for the first day (Orientation). Position will be remote after the first day. Required Skills (MUST BE INCLUDED ON RESUMES): Google Suite, Banking Credits & Debits. If the candidate does not have these skills, they will be rejected. Other requirements: working in multiple applications in a production-based environment with standards, goals and deadlines
    $35k-51k yearly est. 2d ago
  • Collections Specialist

    Adecco 4.3company rating

    Specialist job in Tempe, AZ

    Are you someone who loves to be an integral part of everyday business? If so, look no further and apply below for an opportunity to join a top financial institution! Adecco is currently assisting one of its clients in their search for a Collections Specialist in Tempe, AZ! Pay rate: $19/hr Shift availability: Operating hours: Mon - Sun, 8a-9p, Will be scheduled for an 8 hour shift during those hours, must have open availability Collect delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures. Make supervisor aware of problem accounts that may result in repossession, foreclosure, or charge-off. For instant consideration for this role, click on Apply Now and upload resume! Our ideal candidate for this Collections Specialist must have/must be able to: Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum calls per day, contact percentage, promises/calls ratio, promises kept. Place or receive calls in priority order as established by management. Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay. Navigate and interpret various screens and relay information to clients accurately and professionally. Determine cause of delinquency and best course of action to assist delinquent customer. Document all collection efforts for each assigned account in accordance with established procedures, which may include using action and reaction codes, rescheduling feature, ?scratch pad? entries, etc. in the collection system. Communicate collection efforts to branch lenders on assigned accounts in accordance with established standards, if applicable. Order updated credit bureau report or initiate skip tracing process in accordance with established standards. Review files from Loan Services in accordance with established standards, if applicable. Initiate deferrals on accounts based upon written policy guidelines. Communicate regularly with collections supervisor on status of problem accounts in accordance with established standards. Ensure that all delinquent accounts and assigned queues have been thoroughly worked according to standardized collection procedures. Ensure that appropriate letters are sent to debtors. Process customers payments through electronic draft, if applicable. Process account maintenance transactions according to established guidelines Education/Certification Requirements: High School Diploma or GED Experience requirements for this Collections Specialist: Collections experience required or bilingual (Spanish) customer service experience required Strong communication skills Good decision-making and problem solving skills Proficient with MS Office Suite Ability to work as part of a team Must have flexible schedule Bilingual is a plus Note: This role is On-Site; thus, open to candidates near/in/around Tempe, AZ! As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. In order to be considered, please follow the steps included upon your application. If you are interested in a Collections Specialist in Tempe, AZ APPLY NOW for instant consideration! Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
    $19 hourly 1d ago
  • Revenue Specialist

    LHH 4.3company rating

    Specialist job in Tempe, AZ

    💰 42K-52K/yr + $7,500 Sign-On Bonus + Quarterly bonus incentives 🎉 Daily Lunch Catering & Flexible Start Times (as early as 6 AM! post training) 🛡️ Comprehensive Benefits including medical, dental, vision, life insurance, disability, legal services, pet insurance & more. 📍Monday to Friday | Tempe, AZ 85288 (onsite) We're looking for a Revenue Cycle Specialist who will be focusing on credit balance resolution to join a dynamic team where accuracy and urgency matter. What You'll Do Research credit balance accounts and determine proper balances. Review contractual and allowable adjustments. Prepare refund packets and follow up with payers and patients. Reconcile accounts down to the true balance. Communicate with insurance companies and patients to ensure proper resolution. What We're Looking For A minimum of 3+ years of recent experience in healthcare (medical billing/collections) Strong background in payment posting and account reconciliation High school diploma/GED Proficiency in Excel and general PC skills Ability to work under strict deadlines with a high sense of urgency Familiarity with GE Centricity (training provided) Ideal Candidate Profile Organized, deadline-driven, and proactive Skilled at multitasking and prioritizing under pressure Comfortable identifying true credits vs. adjustment errors Medical Billing & Collections Expertise - Deep understanding of healthcare billing processes, payer rules, and refund workflows. Payment Posting & Account Reconciliation - Ability to identify true credits vs. adjustment errors and reconcile accounts accurately. Excel Proficiency - Skilled in PivotTables, VLOOKUP, and data validation for reporting and analysis. Data Analysis - Ability to interpret EOBs, ERAs, and CARC/RARC codes for accurate posting and adjustments. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *********************************************** Equal Opportunity Employer/Veterans/Disabled The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
    $30k-37k yearly est. 4d ago
  • Purchasing & Logistics Specialist

    Controlled Environments Company (CEC

    Specialist job in Chandler, AZ

    About the Company: Controlled Environments Company (CEC) is a single source supplier and solutions provider to customers operating in critically clean and controlled environments. Established in 1996, the company supports some of the world's largest multinational manufacturers across the microelectronics, semiconductor, pharmaceutical, life science, and medical device industries. Job Summary: The Purchasing & Logistics Specialist is responsible for managing and executing purchase planning activities to ensure optimal inventory levels and product availability. This role requires close coordination with suppliers, vendors, and internal departments to forecast needs, place orders, and maintain smooth operations. Key Responsibilities: Management of assigned product categories to ensure adequate parts planning Ensuring continuous supply and optimum levels of inventory Raise and execute purchase orders to suppliers, track and follow up for confirmation of lead-time Reviewing minimum stock holdings against average sales analysis Managing and reducing excess inventory levels Manage & improve warehouse space utilization Working to agreed time scales and deadlines Develop and maintain relationships with vendors, and monitor performance Participation in cost reduction activities Managing vendor performance and ensuring alignment with inhouse quality systems Departmental administration duties Analyse and resolve purchasing issues and discrepancies Understanding of logistics and utilization of the most efficient methods for incoming product Oversee urgent purchase orders to ensure the best possible turnaround for our customers Required Qualifications: At least 2 years planning/procurement experience Degree in Supply Chain, Operations Management, or Finance is preferable Strong organisational and administration skills Excellent negotiation skills Good computer skills (MS Office), SAP or other ERP system experience highly desirable Flexible and pro-active attitude with a desire for excellence Ability to work under pressure in a fast-paced distribution environment Excellent attention to detail
    $33k-51k yearly est. 1d ago
  • Purchasing & Logistics Specialist

    Manpower 4.7company rating

    Specialist job in Chandler, AZ

    Our client, a leading provider of solutions for clean environments, is seeking a Purchasing & Logistics Coordinator to join their Supply Chain & Operations team. This role supports both the Procurement and Warehouse functions and is ideal for someone with strong attention to detail, excellent communication skills, and a proactive mindset. What is the Job? Manage assigned product categories for accurate planning and forecasting Maintain inventory levels to support operational continuity Create and manage purchase orders; monitor supplier lead times and confirmations Evaluate stock levels against sales trends to adjust minimum holdings Identify and reduce excess inventory Optimize warehouse space and improve storage efficiency Meet deadlines and manage tasks within established timeframes Build and maintain vendor relationships; monitor supplier performance Contribute to cost-saving initiatives and process improvements Ensure supplier compliance with internal quality standards Perform administrative tasks related to purchasing and logistics Resolve discrepancies and issues in procurement processes Apply logistics knowledge to select efficient receiving methods Expedite urgent orders to meet customer needs What is Needed? Minimum 2 years of experience in procurement, planning, or supply chain operations Bachelor's degree in Supply Chain, Operations, Finance, or related field preferred Strong organizational and administrative skills Excellent negotiation and communication abilities Proficiency in Microsoft Office; experience with SAP or other ERP systems is a plus Flexible, self-motivated, and committed to delivering high-quality results Ability to manage multiple priorities in a dynamic distribution setting Exceptional attention to detail What's in it for Me? Direct hire opportunity 401(k), dental, life & disability insurance Flexible spending account (FSA) and health savings account (HSA) Career growth in a high-impact, client-facing role Collaborative and innovative work environment About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson WellsManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
    $29k-37k yearly est. 2d ago
  • Client Success Renewals Specialist

    Norstella

    Specialist job in Phoenix, AZ

    Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
    $70k-90k yearly 7d ago
  • Copay Support/Claims Processing Specialist

    Assistrx 4.2company rating

    Specialist job in Phoenix, AZ

    The Copay Support/Claims Processing Specialist is a critical role within the organization and is responsible for servicing inbound calls, EOB faxes, and mail (emails, USMail) from pharmacies, patients, Sites of Care, Health Care Providers, copay vendors (PDMI, FHA and Merchant Card processors) and other sources. Required engagement is with pharmacy claim adjudicators, third party medical claim administrators, merchant vendors, finance for manual claim reimbursement, Sites of Care and Health Care Providers. The Copay Support/Claims Processing Specialist will adjudication, troubleshoot claim rejections, claim reversals, allocation deficiencies, identifying group accumulator and maximizers, provide alternate payment processing method, handle paperwork related to medical procedures, treatments and services submitted by the site of care or health care providers that meet the program business rules for determination of approval, denial, or pending for submission of required information for final determination as well as claim appeal handling. Quality control of commercial copay programs. Collaborate with internal HUB teams on enrollment discrepancies (missing info and duplicates) Partners with claim adjudication vendors ensure proper claims processing and data integrity. Monitor and remediate medical and pharmacy manual data entry errors Serve as Subject Matter Expert for internal and external stakeholders on medical and pharmacy Copay claim adjudication issues and platform logic variations. Provide ongoing insights on specific program trends and system/process opportunities. Patient and Prescriber Support: Act as the primary point of contact for handling inquiries from prescribers, patients, external clients, and internal program team members. Subject Matter Expert on reviewing and processing of medical claims submitted for copay programs where the therapy is primarily processed through a medical benefit Thorough understanding of copay program design and elements eligible for payment processing Ensure proper CMS form and EOB is provided for each eligible item Validate required elements for payment approval are present If not partner with HUB to secure missing information Create manual medical reimbursement record for submission to finance Review Directive Analytics against Net-Suite and make necessary corrections Identify applicable programs and guide stakeholders through next steps for patient support. Accept inbound calls, team chats, and emails. Ensure one-call resolution for patients and providers. Communicate status updates across all patient support activities in a holistic, clear, and professional manner. Liaise with program-specific AssistRx resources to secure outcomes and resolve escalations. Maintain accurate documentation and ensure protection of patient and prescriber information. Requirements High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience. Associate's Degree (AA) or equivalent from a two-year college or technical school, or six months to one year related experience and/or training, or equivalent combination of education and experience. Computer skills required: Contract Management Systems; Microsoft Office Other skills required: Pharmacy Data Management (PDMI), PNC Card Platform COMPETENCIES: Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities. Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance Why Choose AssistRx: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Flexible Culture: Many associates earn the opportunity to work from home after 120 days. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Flexible Culture: Many associates earn the opportunity to work from home after 120 days. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year! #TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis. Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork. Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy. AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.
    $46k-66k yearly est. Auto-Apply 21d ago
  • Client Engagement Specialist

    Valon Mortgage, Inc.

    Specialist job in Phoenix, AZ

    About the Company Valon is transforming both mortgage servicing and consumer direct lending with a technology-first approach. Backed by Andreessen Horowitz (a16z) and managing over $130 billion in loans, we've built our platforms from the ground up-not on outdated legacy systems-so homeowners, lenders, and investors experience greater transparency, efficiency, and care. By unifying processes into a modern, AI-native operating system, we're leading the way in automation, compliance, and continuous improvement across our servicing and lending businesses. Our mission is to empower every homeowner by making the mortgage experience simple, secure, and financially empowering. To achieve this, we bring together world-class engineers, servicing experts, lending professionals, and operations leaders who share a passion for improving the homeowner journey. We're not only reshaping what servicing and lending look like today-we're creating opportunities for talented people to help drive the future of the industry. As we continue to grow, Valon is expanding its footprint across multiple states, opening the door to exciting new roles and career paths. Joining Valon means becoming part of a fast-scaling company where innovation, collaboration, and customer impact go hand in hand. Mortgage is just the beginning-we're building the future of regulated finance, and we want you to be part of it. Client Experience at Valon The Client Experience team is a group of organized and altruistic individuals who provide our homeowners with exceptional service. Whether taking ownership of collections, managing default processes, or solving homeowner issues in real-time, the team acts as the bridge between Valon and our homeowners. Equipped with extensive knowledge of the mortgage industry, each member prides themselves on embodying Valon's mission of championing homeownership. About the Role We're seeking a Client Engagement Specialist to navigate inbound and outbound homeowner communications in a professional, efficient, and friendly manner. The ideal candidate is able to shift seamlessly between the responsibilities of the Client Engagement and the Collections teams as needed. Responsibilities * Research and resolve homeowner issues using our top-of-the-line internal mortgage servicing system. * Track and thoroughly document all homeowner communications. * Promote Valon-specific products and services with a strong focus on homeowner satisfaction. * Compile lists of delinquent accounts and locate homeowners using credit bureau information, loan documents, background checks, and other sources and databases. * Listen to homeowners and determine if we can collect their past-due payments. * Collect payments on or set up repayment plans for delinquent accounts and update records once the loan is current. * Other duties as assigned Ideal Background * Previous mortgage servicing experience. Minimum Qualifications * 1-2 years of call center experience. * Minimum education requirement: High school diploma or GED equivalent required * Strong verbal communication skills. * Attention to detail. * Ability to collaborate with other business areas and team members. Benefits * Compensation: Competitive salary and a 401(k) plan-with a 4% annual match! * Hours: No weekends or late nights required! * Generous amount of paid time off: 17 days of paid time off, 5 additional paid sick days, and 11 paid company holidays! * Health & well-being: We'll invest in your physical and mental well-being with comprehensive, low-cost medical, dental, & vision benefits, and an EAP for additional support! * Food & meals: In-office snacks and drinks (and Bagel Fridays)! * Grow together: We set new employees up for success with our company-wide New Hire Orientation! Other learning and development opportunities include quarterly possibilities for promotion and annual performance reviews. * Baby bonding time: Birthing and non-birthing parents receive 12 weeks of FULLY PAID time off to focus on their new addition(s)! Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to **************** if you have any requests to verify the authenticity of an outreach. Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
    $29k-49k yearly est. Auto-Apply 1d ago
  • Commercial Specialist

    Description Autozone

    Specialist job in Phoenix, AZ

    As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations. You'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department. What We Are Looking For Strong customer service and communication skills. Ability to manage multiple tasks in a fast-paced environment. Familiarity with billing, inventory, and delivery processes. Commitment to safety and compliance with company procedures. Valid driver's license and a clean driving record. You'll Go the Extra Mile If You Have Previous experience in commercial sales or automotive retail. Knowledge of AutoZone systems and procedures. Experience managing or supporting a team. Strong organizational and problem-solving skills. Exceptional Communication: Strong people skills and effective communication in both Spanish and English. Assist commercial customers with product selection and order management. Maintain accurate billing records and ensure on-time deliveries. Conduct account visits to build relationships and ensure service quality. Generate new business through outbound calls and in-person outreach. Follow cash handling procedures, including deposits and collections. Document and inspect all deliveries for accuracy and condition. Monitor and report on vehicle maintenance and safety. Manage battery consignment inventory and perform weekly stock checks. Handle returns and accident procedures according to company policy. Lead the commercial department in the absence of the Commercial Sales Manager. Promote a safe and compliant work environment for all team members.
    $44k-78k yearly est. Auto-Apply 40d ago
  • Claims Processing Expert

    The Strickland Group 3.7company rating

    Specialist job in Phoenix, AZ

    Join Our Team as a Claims Processing Expert! Are you a data-driven marketer who thrives on turning insights into impactful strategies? We are looking for a Claims Processing Expert to analyze key performance metrics, optimize marketing campaigns, and drive data-backed decision-making. Why You'll Love This Role: 📊 Data-Driven Impact - Play a critical role in shaping marketing strategies through analytics. 🚀 Career Growth - Access professional development and leadership opportunities. ⏰ Work-Life Balance - Enjoy a flexible schedule with full-time opportunities. 💰 Competitive Compensation - Earn a stable income with performance-based incentives. Your Responsibilities: Analyze marketing campaign performance, customer behavior, and market trends. Develop and track key performance indicators (KPIs) to measure marketing effectiveness. Provide data-driven insights and recommendations to optimize marketing strategies. Work with cross-functional teams to ensure data accuracy and consistency. Utilize analytics tools (Google Analytics, Tableau, etc.) to generate reports and dashboards. A/B test campaigns and refine strategies based on data insights. What We're Looking For: Proven experience in marketing analytics, data analysis, or a related field. Proficiency in analytics tools such as Google Analytics, Tableau, or SQL. Strong analytical and problem-solving skills. Ability to translate complex data into actionable marketing strategies. Experience with digital marketing metrics, reporting, and performance optimization. Perks & Benefits: Professional development and continuous learning opportunities. Health insurance and retirement plans. Performance-based bonuses and recognition programs. Leadership growth and career advancement opportunities. 🚀 Ready to Turn Data into Growth? If you're passionate about leveraging data to drive marketing success, apply today! Join us and help shape data-driven marketing strategies that make an impact. Your journey as a Claims Processing Expert starts here-let's optimize for success together!
    $29k-36k yearly est. Auto-Apply 47d ago

Learn more about specialist jobs

How much does a specialist earn in Casa Grande, AZ?

The average specialist in Casa Grande, AZ earns between $25,000 and $93,000 annually. This compares to the national average specialist range of $32,000 to $104,000.

Average specialist salary in Casa Grande, AZ

$49,000

What are the biggest employers of Specialists in Casa Grande, AZ?

The biggest employers of Specialists in Casa Grande, AZ are:
  1. Razberry LLC
  2. Razberry
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