The Insurance Specialist I, Policy Review is responsible for ensuring all required insurance coverage(s) are in place at appropriate limits to demonstrate compliance with investor requirements. This position focuses on the efficient review of commercial insurance policies, effectively communicating exceptions to agents and borrowers, and working collaboratively towards swift resolution of issues.
Essential Job Functions (Duties/Responsibilities)
This position will have the following duties and responsibilities, including but not limited to:
Serve as a point of contact for insurance related questions from clients, insurance agencies, brokers and internal contacts and proficiently explain insurance coverage requirements.
Identify and communicate insurance related issues and trends and develop working knowledge of all investor insurance guidelines and recommendations.
Review Loan Agreements, Appraisals, Engineering, Seismic, and Environmental reports to determine loan-specific information relative to insurance requirements.
Perform annual review of insurance coverages by reviewing policies including all schedules and endorsements, invoices, and/or declaration pages and certificates to determine compliance.
Ensure timely follow up occurs on all assigned accounts to ensure expedient resolution of all identified exceptions.
Drafting and filing insurance waivers with supporting documentation on non-compliant insurance issues.
Communicate with all applicable parties regarding any lender placed insurance issues and process application for lender placement of insurance where necessary.
Responsible for updating and maintaining all insurance information and documentation within Arbor servicing systems.
Assist with insurance related reporting to investors and auditors.
Assist Portfolio Management team at Arbor with the handling of claims issues as needed (including requesting loss runs and obtaining loss adjustor information.
Meets weekly productivity goals and standards as outlined by their direct supervisor.
Maintains a minimum internal accuracy score of 95% on all assigned reviews.
Assist in reviewing and assigning documentation received through the mail to ensure all internal tasks are documented and updates are correctly delivered to the correct internal party.
Process and review insurance endorsements and notices of cancellation and non-renewal.
Process and review insurance for loans involved in securitization.
Communicate with borrowers, agents, and portfolio management in a clear, consistent manner on insurance related issues.
Qualifications
Education: High school diploma or equivalent; Associates' or Bachelor's degree in Business, Finance, or a related discipline or equivalent work experience preferred
Experience: 3+ years' experience in Commercial Lines Insurance preferred
Knowledge/Skills/Abilities:
Ability to work as a part of a team, while providing a strong individual contribution
Excellent attention to detail, judgment, flexibility, accountability and dependability
Clear knowledge of Commercial Insurance Coverage -Property, (including Flood, Wind, Earthquake and Terrorism), General Liability (including Workers Comp and Auto), Professional Liability and Umbrella/Excess Liability Insurance
Demonstrated ability to read commercial insurance policies and determine the coverage provided therein
Excellent communication skills, written and oral, through all levels of the organization
Strong time management and organizational skills for prioritizing multiple assignments
Ability to work in a fast-paced environment with strict deadlines
Intermediate Microsoft Office skills
Travel: None
Arbor Realty Trust, Inc. offers a competitive base salary and discretionary bonus. The starting base salary range for this position is $60,000 to $65,000. The specific compensation that will be offered is based on an understanding of the hired candidates' qualifications at the time of hire. Employees are eligible for a discretionary bonus based on employee work performance reviewed during the course of the year. The total compensation package for this position will also include other elements, a full range of medical, and/or other benefits including 401(k) eligibility and paid time off benefits.
We are proud to be an equal opportunity employer and are committed to maintaining a diverse workforce and an inclusive work environment for our associates, customers and business partners. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, ethnicity, pregnancy or any other legally protected status. We are committed to working with and providing reasonable accommodations to individuals with disabilities.
$60k-65k yearly 2d ago
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Contact Center Loan Support Specialist
Northwest Bank 4.8
Specialist job in Buffalo, NY
As a Loan Support Specialist within the Contact Center, you will be part of team of exceptional customer service professionals that are dedicated to providing exceptional service our customers. As a trusted support partner, the specialist will provide support to internal/external customers with regards to all retail loan products (mortgage. equity, consumer, indirect and credit card). This position works to achieve monthly call quality performance while educating clients on products and services. This position is eligible for a shift differential.
Essential Functions:
* Provide support to internal and external customers with a broad range of loan support questions and issues. These interactions may occur across multiple delivery channels.
* Embody a strong client experience culture, ensuring that you deliver exceptional service in each and every interaction.
* Deliver best-in-class customer experience to both internal and external customers while achieving service levels, quality standards, and designated performance targets.
* Resolve complex customer service issues, provide recommendations on appropriate solutions while utilizing a first call/contact resolution approach.
* Support new employee training as a coach/mentor to newly hired team members.
* Maintain strong levels of attention to detail while completing assigned tasks.
* Work extended hours and weekends on a rotating basis to provide support to internal and external customers.
* Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
* Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
* Work as part of a team
* Work with on-site equipment
Knowledge. Skills, & Abilities:
* Ability to establish effective working relationships among team members and participate in solving problems and making decisions Working
* Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written Working
* Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information Working
* Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information
* Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
High School Diploma, Associate's Degree, or equivalent preferred
Work Experience:
2-3 Years Internal/External customer service experience preferred
2-3 Years Bank or financial services experience preferred
The pay range for this position is generally $16.00 to $17.50 per hour. Shift differentials are provided for hours worked outside of standard office operations. Actual pay is based on variousfactorsincluding but not limited to the successful candidate's experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available.
#LI-EB1
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
$16-17.5 hourly 1d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Specialist job in Buffalo, NY
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$50k-72k yearly est. 56d ago
VMI Specialist
Rexel 3.9
Specialist job in Cheektowaga, NY
We are looking for a VMI Specialist to join our Rexel, USA team in Cheektowaga, NY! Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
Summary:
The VMI Specialist is responsible for overall management, execution, and compliance of onsite contracted customer agreements for Vendor Managed Inventory (VMI) agreement deliverables. Additionally, responsible to assist with the identification of additional value-add and/or complimentary product(s) and/or solutions that maximize customer commitment/partnership and profitability of product and/or service sales.
What You'll Do:
* Establish and foster relationships with the sales department and customers to better understand sales potential and ascertain customer needs
* Effectively execute vendor managed inventory agreement requirements that maximize profitability of product and/or service sales, address market and customer needs and proactively converge upon opportunities within assigned VMI accounts
* Monitor and maintain inventory usage and levels; place and expedite re-orders per defined reorder points
* Scan and replenish customer stock; assist with inventory physical movement and organization, cross reference research, data collection and physical inventory, as required
* Train new hires on VMI process (data analysis, replenishment, etc.)
* Conduct customer onsite assessments, evaluations, and other on-site services as needed
* Monitor customer commitments, communicate potential problems and changes with customers; proactively identify and resolve problems effecting customer satisfaction and/or profit
* Review customer concerns regarding billing, credit and products sold; refer concerns to appropriate departments for investigation and resolution
* Identify and utilize business system, CRM tools, and other vendor tools to support customer quotations and orders
* Assist with VMI and assessment proposals and quotes
* Other duties as assigned
Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
Qualifications
* 2+ years of project management, procurement, or customer service experience
* Valid driver's license and clean driving record required and must be maintained as an on-going requirement of this position
* High School or GED - Required
* Associate's Degree - Preferred
* Practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette
* Able to perform basic math functions representative of the job such as addition, subtraction, multiplication, and division in all units of measure, using whole numbers, common fractions, decimals, and metric scales; computing rate, ratio, and percentages and to draw and interpret bar graphs; calculating figures and amounts such as discounts, interest, commissions, and proportions
* Working knowledge of Microsoft Office
* Intermediate to advanced skills with Microsoft Excel and/or Access
* Become proficient in the current business system
* Basic knowledge of features, benefits and use/application of broad range of Industrial products. Strong communication, negotiation and teamwork skills; ability to work independently and prioritize tasks; strong attention to detail and analytical ability required
Additional Information
Physical Demands:
* Sit: Must be able to remain in a stationary position - Frequently - 21% to 50%
* Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50%
* Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51%
* Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20%
* Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20%
* Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51%
Weight and Force Demands:
* Up to 10 pounds - Constantly - at least 51%
* Up to 25 pounds - Frequently - 21% to 50%
* Up to 50 pounds - Occasionally - up to 20%
Working Environment:
* Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20%
* Exposed to electrical hazards; risk of electrical shock - None
* Handles or works with potentially dangerous equipment - Occasionally - up to 20%
* Travels to offsite locations - Constantly - at least 51%
For the state of New York only, the pay range is $20.00 to $23.00, depending upon qualifications, experience and other considerations permitted by law.
Disclaimer:
"Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law."
#MAP123
Our Benefits Include:
* Medical, Dental, and Vision Insurance
* Life Insurance
* Short-Term and Long-Term Disability Insurance
* 401K with Employer Match
* Paid vacation and sick time
* Paid company holidays plus flexible personal days per year
* Tuition Reimbursement
* Health & Wellness Programs
* Flexible Spending Accounts
* HSA Accounts
* Commuter Transit Benefits
* Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
* Employee Discount Programs
* Professional Training & Development Programs
* Career Advancement Opportunities - We like to promote from within
Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
$20-23 hourly 33d ago
Commercial Specialist
Description Autozone
Specialist job in North Tonawanda, NY
As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations. You'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department. What We Are Looking For
Strong customer service and communication skills.
Ability to manage multiple tasks in a fast-paced environment.
Familiarity with billing, inventory, and delivery processes.
Commitment to safety and compliance with company procedures.
Valid driver's license and a clean driving record.
You'll Go the Extra Mile If You Have
Previous experience in commercial sales or automotive retail.
Knowledge of AutoZone systems and procedures.
Experience managing or supporting a team.
Strong organizational and problem-solving skills.
Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
Assist commercial customers with product selection and order management.
Maintain accurate billing records and ensure on-time deliveries.
Conduct account visits to build relationships and ensure service quality.
Generate new business through outbound calls and in-person outreach.
Follow cash handling procedures, including deposits and collections.
Document and inspect all deliveries for accuracy and condition.
Monitor and report on vehicle maintenance and safety.
Manage battery consignment inventory and perform weekly stock checks.
Handle returns and accident procedures according to company policy.
Lead the commercial department in the absence of the Commercial Sales Manager.
Promote a safe and compliant work environment for all team members.
$52k-97k yearly est. Auto-Apply 8d ago
Route Specialist
Imagefirst
Specialist job in Tonawanda, NY
Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients' linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry - 97% - ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!
Check out our company page: ***********************************
Responsibilities & Qualifications
This is a route-based service-oriented position supporting our Customer Advocates in establishing, maintaining and building strong customer relationships through responsive and creative sales and service strategies.
Support and promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, customers and community.
Communication: Excellent oral, written, phone and face to face
Load and unload truck, truck organization.
Manage customer inventory
Product knowledge: pricing, codes, colors, sizing, changes/quantities, availability, product application
Paperwork: work order preparation and follow-up, invoice accuracy
Provide route relief to cover Customer Advocate vacations and call offs (flexibility)
Provide additional route support as needed (Reroutes, additional volume etc…)
Make special deliveries to customers
Lead generation
MINIMUM QUALIFICATIONS:
High School Diploma or equivalent required
Clean driving record
Must possess a valid DOT (Department of Transportation) medical certification or obtain one within a designated timeframe.
This role occasionally requires covering delivery routes in the absence of regular drivers; therefore, candidates must meet DOT eligibility requirements and be comfortable operating company vehicles as needed.
Ability to lift 50 pounds plus and push and pull carts of linen
Must be computer literate
PREFERRED QUALIFICATIONS:
Some delivery, logistics and/or route experience
One year experience with account management and ensuring customer satisfaction
Knowledge: Practical insight specific to the textile services industry and operations
Company Values & Benefits
Benefits:
Competitive pay
Medical, Dental, Vision
Pet, Legal, and Hospital Indemnity Insurance
401k (match)
Paid Time Off Package
Tuition Reimbursement
Referral Program
Great company culture
Collaborative team environment
Required Competencies:
Be Respectful: Value all we come in contact with
Be Remarkable: Create a positive moment with every interaction
Be Safe: Keep ourselves and those around us safe
Be Honest: Be guided by truthfulness in all we do
EOE / Drug-Free Workplace
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.
$34k-53k yearly est. Auto-Apply 60d+ ago
Route Specialist
Fixed Asset Accountant In King of Prussia, Pennsylvania
Specialist job in Tonawanda, NY
Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients' linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry - 97% - ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!
Check out our company page: ***********************************
Responsibilities & Qualifications
This is a route-based service-oriented position supporting our Customer Advocates in establishing, maintaining and building strong customer relationships through responsive and creative sales and service strategies.
Support and promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, customers and community.
Communication: Excellent oral, written, phone and face to face
Load and unload truck, truck organization.
Manage customer inventory
Product knowledge: pricing, codes, colors, sizing, changes/quantities, availability, product application
Paperwork: work order preparation and follow-up, invoice accuracy
Provide route relief to cover Customer Advocate vacations and call offs (flexibility)
Provide additional route support as needed (Reroutes, additional volume etc…)
Make special deliveries to customers
Lead generation
MINIMUM QUALIFICATIONS:
High School Diploma or equivalent required
Clean driving record
Must possess a valid DOT (Department of Transportation) medical certification or obtain one within a designated timeframe.
This role occasionally requires covering delivery routes in the absence of regular drivers; therefore, candidates must meet DOT eligibility requirements and be comfortable operating company vehicles as needed.
Ability to lift 50 pounds plus and push and pull carts of linen
Must be computer literate
PREFERRED QUALIFICATIONS:
Some delivery, logistics and/or route experience
One year experience with account management and ensuring customer satisfaction
Knowledge: Practical insight specific to the textile services industry and operations
Company Values & Benefits
Benefits:
Competitive pay
Medical, Dental, Vision
Pet, Legal, and Hospital Indemnity Insurance
401k (match)
Paid Time Off Package
Tuition Reimbursement
Referral Program
Great company culture
Collaborative team environment
Required Competencies:
Be Respectful: Value all we come in contact with
Be Remarkable: Create a positive moment with every interaction
Be Safe: Keep ourselves and those around us safe
Be Honest: Be guided by truthfulness in all we do
EOE / Drug-Free Workplace
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.
$34k-53k yearly est. Auto-Apply 23d ago
Complex Claims Specialist-MPL
Hiscox
Specialist job in Boston, NY
Job Type:
Permanent
Build a brilliant future with Hiscox
Individual contributor role responsible for the handling of Miscellaneous Professional Liability claims for the organization from inception to resolution. This involves the negotiation and settlement of Miscellaneous Professional Liability insurance claims. May be responsible for single or multi-country claims and will be responsible for all aspects of the claims, including liaise with external and internal business partners (e.g., outside experts and/or or legal counsel; underwriting) as required.
Bring your Passion and Enthusiasm to our Team! We are a fun, innovative and growing Claims team where you'll get the opportunity to learn multiple insurance products and interact with business leaders across the organization.
Please note that this position is hybrid and requires two (2) days in office weekly. Position can be based in the following locations:
Manhattan, NY
West Hartford, CT
Atlanta, GA
Chicago, IL
Boston, MA
The Role:
The Complex Claims Specialist is a high-level adjuster role that adjudicates assigned claims within given authority and provides operational support to the claims team. This person also:
Adjusts and resolves complex to severe claims that includes all phases of litigation
With minimal supervision, drafts complex coverage letters, including reservation of rights and denial letters
Reviews and analyses claim documentation and legal filings
Drives litigation best practices to lead defense strategy on litigated files
Mentors Claim Examiners
Uses superior knowledge and experience to affect positive claim outcome via investigation, negotiation and utilization of alternative dispute resolutions
Identifies emerging exposures and claims trends
Identifies suspected fraudulent claims and tracks with special investigations unit
Accurately documents claim files with all relevant claim documentation, correspondence and notes in compliance with company policies and applicable regulatory authorities
Develops content and conducts training for claims team and underwriters as requested
The Team:
The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise. The claims staff are empowered to manage their claims within given authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox's strong brand built on a long history of outstanding claims handling.
Requirements:
8+ years of claims handling experience or 7-8 years litigation experience. (A JD from an ABA accredited law school may be considered as a supplement to claims handling experience.)
Proven ability to positively affect complex claims outcomes through investigation, negotiation and effectively leading litigation
Advanced knowledge of coverage within the team's specialty or focus
Advanced knowledge of litigation process and negotiation skills
Experience in mentoring and training other claims examiners
Excellent verbal and written communication skills
Advanced analytical skills
B.A./B.S degree from an accredited College or University preferred
Additional Factors Considered:
Ability to act a subject matter expert within team
Demonstrated ability to work with minimal oversight
Experience attending and leading mediations, arbitrations and trials
Demonstrated ability to advance product innovation or develop a greater understanding of other aspects of the business through training or other relevant projects
Demonstrates courage in addressing and solving difficult or complex matters with insureds, attorneys and brokers
Demonstrated steps taken toward additional certifications by an approved authority such as a CPCU, ARMS or AINS designation
Commitment to professional development and learning demonstrated by at least 5 hours of continuing education related to insurance topics through Success Factory, Hiscox in-person or video conference training sessions, or other in-person seminars or webinars.
What Hiscox USA offers:
401(k) with competitive company matching
Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
Company paid group term life, short- term disability and long-term disability coverage
24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days
Paid parental leave
4-week paid sabbatical after every 5 years of service
Financial Adoption Assistance and Medical Travel Reimbursement Programs
Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
Company paid subscription to Headspace to support employees' mental health and wellbeing
2023 Gold level recipient of Cigna's Healthy Workforce Designation for having a best-in-class health and wellness program
Dynamic, creative and values-driven culture
Modern and open office spaces, complimentary drinks
Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation
About Hiscox USA:
Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.
Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.
Diversity and flexible working at Hiscox:
At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn't always have to be ‘nine to five' and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.
You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)
Salary range: $125,000-$155,000
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
#LI-RM1
Work with amazing people and be part of a unique culture
$40k-70k yearly est. Auto-Apply 11d ago
Trademark Docket Specialist
Fenwick & West LLP 4.9
Specialist job in Boston, NY
The Trademark Docket Specialist is responsible for accurately maintaining U.S. and international trademark portfolios within the docketing system. This role ensures timely tracking of deadlines, compliance with client and firm protocols, and supports attorneys and paralegals in managing trademark prosecution, maintenance, and enforcement activities.
This position can be based in any of our U.S. office locations (must be able to work west coast hours), and offers a hybrid schedule, requiring one day on-site per week in office with the possibility of additional required in-office days depending on business and client needs. The work schedule for this position will be 40 hours per week (non-exempt), Monday - Friday, from 9:00 am - 6:00 pm PT.
Job Description:
Perform daily docketing of trademark prosecution, maintenance, and enforcement deadlines with precision and adherence to established procedures.
Review incoming trademark documents and correspondence to identify critical dates, status changes, and action items.
Maintain client-specific docketing requirements using industry-standard docketing software.
Respond promptly to inquiries from attorneys, paralegals, and staff regarding docket entries and deadlines.
Conduct online research using USPTO, WIPO, and other trademark databases to verify status and gather relevant information.
Generate and distribute customized reports and queries from the docketing system for internal and client use.
Process and route incoming trademark-related mail and electronic communications.
Assist with special projects, data integrity audits, and system clean-up initiatives.
Support electronic filing and document management, including uploading documents to client extranets and internal systems.
Collaborate with team members to ensure compliance with firm policies and client guidelines.
Perform other related duties as assigned.
Desired Skills & Qualifications:
Strong understanding of U.S. and international trademark procedures; familiarity with Madrid Protocol and global trademark systems preferred.
Proficiency with automated docketing platforms (e.g., WebTMS, Symphony, IPFolio) and ability to adapt to new technologies.
High level of accuracy and attention to detail with excellent proofreading and organizational skills.
Strong analytical skills for reviewing legal documents and managing complex trademark portfolios.
Effective communication skills, including clear written and verbal correspondence.
Ability to prioritize multiple tasks, meet strict deadlines, and work independently in a fast-paced environment.
Proficiency in Microsoft Office Suite (Excel, Outlook, Word); experience with document management systems a plus.
Commitment to confidentiality and compliance with data security standards.
Experience with trademark docketing software and electronic filing systems strongly preferred.
Familiarity with USPTO and international trademark databases.
Reporting to the Trademark Docket Manager, the ideal candidate will have a minimum of 2 years of trademark docketing experience in a law firm or corporate IP department preferred. Associate or bachelor's degree in a related field preferred.
#LI-Hybrid
Benefits and Compensation Details:
At Fenwick, we believe that our partners and employees are our most important asset. Helping you and your families achieve and maintain good health - physical, emotional, and financial - is the reason we offer a comprehensive benefit program. We provide benefits to eligible employees under plans such as Healthcare, Life Insurance, Health Savings Accounts, Flexible Spending Accounts, and Wellbeing.
The anticipated range for this position is:
$76,000 - $107,500
Depending on the role, the actual base salary offered may depend upon a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.
A discretionary bonus for eligible employees may also be available based on performance. Additional information about employee eligibility for benefits and discretionary bonus will be made available upon request.
$76k-107.5k yearly Auto-Apply 11d ago
Claims Specialist
P & A Administrative Services
Specialist job in Williamsville, NY
Full-time Description
We're looking for a Claims Specialist who is ready to take ownership of complex claim adjudication tasks within our Flex administration programs, including Section 125, 129, 132, 105(h), and more. In this role, you'll play a key part in ensuring accuracy, efficiency, and an exceptional experience for our customers and clients. If you enjoy detailed work, problem-solving, and making a meaningful impact behind the scenes, this is a great opportunity to grow your expertise.
Key Responsibilities
Accurately process claims within established timelines
Review and complete claim adjustment requests
Research claim reversal requests to determine approval or denial
Manage debit card dispute workflows, including fraudulent or disputed transactions
Provide clear and professional responses to routine phone and written inquiries related to claim processing
Issue manual adverse determination letters, notifying participants of required information or appeal rights in accordance with plan rules
Adjudicate transactions that fail auto-review and determine whether additional documentation is needed
Requirements
High School Diploma or equivalent
Knowledge of ERISA guidelines preferred
Strong written and verbal communication skills with excellent attention to detail
Ability to manage multiple priorities using strong organizational and time-management skills
Comfortable interacting with customers, colleagues, and management and responding to questions clearly and professionally
Self-starter who can work independently in a fast-paced environment with critical deadlines
An Equal Opportunity Employer.
Salary Description 16.00 - 18.00
$40k-69k yearly est. 49d ago
Pharmacy Claims Adjudication Specialist
Onco360 3.9
Specialist job in Buffalo, NY
We are seeking a Pharmacy Adjudication Specialist at our Specialty pharmacy in Buffalo, NY. This will be a Full-Time position. This position must be located within driving distance to our pharmacy, with a hybrid work style. Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. Starting salary from $21.00 an hour and up Sign-On Bonus: $5,000 for employees starting before February 28, 2026. We offer a variety of benefits including:
Medical; Dental; Vision
401k with a match
Paid Time Off and Paid Holidays
Tuition Reimbursement
Company paid benefits - life; and short and long-term disability
Pharmacy Adjudication Specialist Major Responsibilities: The Pharmacy Adjudication Specialist will adjudicate pharmacy claims, review claim responses for accuracy. ensure prescription claims are adjudicated correctly according to the coordination of benefits, resolve any third-party rejections, obtain overrides if appropriate, and be responsible for patient outreach notification regarding any delay in medication delivery due to insurance claim rejections Pharmacy Adjudication Specialists at Onco360...
Practices first call resolution to help health care providers and patients with their pharmacy needs, answering questions and requests.
Provides thorough, accurate and timely responses to requests from pharmacy operations, providers and/or patients regarding active claims information..
Ensures complete and accurate patient setup in CPR+ system including patient demographic and insurance information.
Adjudicates pharmacy claims for prescriptions in active workflow for primary, secondary, and tertiary pharmacy plans and reviews claim responses for accuracy before accepting the claim.
Contacts insurance companies to resolve third-party rejections and ensures pharmacy claim rejections are resolved to allow for timely shipping of medications. Performs outreach calls to patients or providers to reschedule their medication deliveries if claim resolution cannot be completed by ship date and causes shipment delays
Ensures copay cards are only applied to claims for eligible patients based on set criteria such as insurance type (Government beneficiaries not eligible)
Manages all funding related adjudications and works as a liaison to Onco360 Advocate team.
Assists pharmacy team with all management of electronically adjudicated claims to ensure all prescription delivery assessments are reconciled and copay payments are charged prior to shipment.
Serves as customer service liaison to patients regarding financial responsibility prior to shipments, contacts patients to communicate any copay discrepancy between quoted amount and claim and collects payment if applicable.
Document and submit requests for Patient Refunds when appropriate.
Pharmacy Adjudication Specialist Qualifications and Responsibilities...
Education/Learning Experience
Required: High School Diploma or GED. Previous Experience in Pharmacy, Medical Billing, or Benefits Verification, Pharmacy Claims Adjudication
Desired: Associate degree or equivalent program from a 2 year program or technical school, Certified Pharmacy Technician, Specialty pharmacy experience
Work Experience
Required: 1+ years experience in Pharmacy/Healthcare Setting or pharmacy claims experience
Desired: 3+ years experience in Pharmacy/Healthcare Setting or pharmacy claims experience
Skills/Knowledge
Required: Pharmacy/NDC medication billing, Pharmacy claims resolution, PBM and Medical contracts, knowledge/understanding of Medicare, Medicaid, and commercial insurance, NCPDP claim rejection resolution, coordination of benefits, pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills
Desired: Knowledge of Foundation Funding, Specialty pharmacy experience
Licenses/Certifications
Required: Registration with Board of Pharmacy as required by state law
Desired: Certified Pharmacy Technician (PTCB)
Behavior Competencies
Required: Independent worker, good interpersonal skills, excellent verbal and written communications skills, ability to work independently, work efficiently to meet deadlines and be flexible, detail-oriented, great time-management skills
#Company Values: Teamwork, Respect, Integrity, Passion
$21 hourly 8d ago
Supervisory Loan Specialist (Agricultural)
Department of Agriculture 3.7
Specialist job in Batavia, NY
Apply Supervisory Loan Specialist (Agricultural) Department of Agriculture Farm Service Agency SERVICE CENTER 1C Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply
This position is located in the Farm Service Agency, New York State Office, District 1, located in Batavia, Genesee County, New York.
This position manages and directs the Farm Loan Programs administered in one or more USDA Service Centers providing services to one or more counties in the State.
Summary
This position is located in the Farm Service Agency, New York State Office, District 1, located in Batavia, Genesee County, New York.
This position manages and directs the Farm Loan Programs administered in one or more USDA Service Centers providing services to one or more counties in the State.
Overview
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Accepting applications
Open & closing dates
01/16/2026 to 01/29/2026
Salary $90,135 to - $117,177 per year Pay scale & grade GS 12
Location
1 vacancy in the following location:
Batavia, NY
Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
12
Job family (Series)
* 1165 Loan Specialist
Supervisory status Yes Security clearance Other Drug test No Position sensitivity and risk Moderate Risk (MR)
Trust determination process
* Credentialing
* Suitability/Fitness
Financial disclosure Yes Bargaining unit status No
Announcement number FSA-26-12866193-MP-NY-KBS Control number 854597900
This job is open to
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Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
This position is open to current New York FSA Career/Career-Conditional Competitive employees, current New York FSA Career/Career-Conditional Non-Competitive employees, New York Farm Service County permanent employees and USDA CTAP/RPL eligibles.
Duties
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* Serves as the Service Center technical authority on the Farm Loan Programs and the primary point-of-contact on all farm loan issues addressed in the counties serviced.
* Supervises and directs the work of a subordinate staff responsible for making, servicing, and liquidating loans under FSA farm loan authorities.
* Has delegated loan approval authority and performs the full range of loan specialist duties.
* Attends public meetings with various groups and associations, and performs public relations and outreach efforts in the geographic areas serviced.
* Has knowledge of the technical and administrative concepts, principles, and practices of farm loan and financial management.
* Has knowledge of farm operations, land use and value, and production and marketing of various crops and livestock.
Requirements
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Conditions of employment
* You must be a US Citizen or US National.
* Males born after 12/31/1959 must be Selective Service registered or exempt.
* Subject to satisfactory adjudication of background investigation and/or fingerprint check. If selected, you may be sent instructions on obtaining fingerprints. Please note, we are unable to reimburse for any fees incurred.
* Successful completion of one-year probationary period, unless previously served. Refer to the Next Steps section for more information.
* Direct Deposit: Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
* Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov.
* Subject to one year supervisory probationary period unless prior service is creditable. New FSA supervisors must successfully complete all components of the required training program before the end of their probationary period.
* Required to submit Confidential Financial Disclosure Report Form OGE-450 within 30 days of your initial appointment date, and annually thereafter.
* This position requires "Agricultural Loan Approval Authority" for the GS-12 Grade Level.
Qualifications
In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position, visit the Office of Personnel Management's General Schedule Qualification Standards.
Your application and resume must clearly show that you possess the experience requirements. If education is required or being used to qualify, you must submit a copy of your transcripts.
Specialized Experience Requirement:
For the GS-12 grade level:
Applicants must have one year of specialized experience equivalent in difficulty and responsibility to the GS-11 level in the Federal service. Experience that demonstrates competence in agricultural loans. Experience reviewing and passing upon applications for various kinds of agricultural operations representing all types of ownership (i.e., single owner, partnerships, and corporations, etc.); servicing an agricultural loan portfolio of a bank or other loan association. In addition, experience must demonstrate a comprehensive knowledge and understanding of the technicalities of farm financing and credit, farm operations, land use and value, production of various crops and livestock, and prices and markets in the farming area where loans are made and serviced.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Time-in-Grade Requirement: If you are a current federal employee in the General Schedule (GS) pay plan and applying for a promotion opportunity, you must meet time-in-grade (TIG) requirements of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled. You must meet this requirement by the closing date of this announcement.
Education
This job does not have an education qualification requirement.
Additional information
Career Transition Assistance Plan (CTAP) or Reemployment Priority List (RPL): Visit the OPM website for information on how to apply as a CTAP/RPL eligible. To exercise selection priority for this vacancy, CTAP/RPL candidates must meet the basic eligibility requirements and all selective factors. CTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section. When assessed through a score-based category rating method, CTAP applicants must receive a rating of at least 85 out of a possible 100.
Farm Service Agency (FSA) County Employees: Permanent County employees without prior Federal tenure who are selected for a Civil Service position under Public Law 105-277 will be given a career-conditional appointment and must serve a 1-year probationary period.
Financial Disclosure: If selected, you will be required to submit Form OGE-450 within 30 days of your initial appointment date, and annually thereafter. Selectee is subject to financial Disclosure Requirements in accordance with 5 CFR, Part 2635, Sub part E regarding business or personal transactions with applicants, borrowers, or business contacts who have or who are seeking business with this Agency. Selectee must be able to obtain and maintain a security clearance. If selected, you will be subject to a National Agency Check and Inquiry (NACI) and a credit report.
Telework: This position is not eligible for telework.
Incentives: Recruitment and/or relocation incentives may be authorized.
Bargaining Unit: This is a non-bargaining unit position.
Agricultural Loan Approval Authority: If selected, applicant will be required to provide proof of Agricultural Loan Approval Authority within 7 days of receipt of the Tentative Job Offer. Failure to provide required documentation will jeopardize further consideration.
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on your qualifications for this position as evidenced by the experience, education, and training you described in your application package. A rating will not be used; all applicants who meet the minimum qualification requirements, to include any selective placement factor(s), if applicable, will be referred to the hiring manager for consideration.
Note: If after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may be found ineligible. Please follow all instructions carefully. Errors or omissions may affect your eligibility. Providing inaccurate information on Federal documents could be grounds for non-selection or disciplinary action up to including removal from the Federal service.
Clicking the link below will present a preview of the application form. The application form link below will only provide a preview and does not initiate the application process. To initiate the online application process, click the "Apply" button to the right.
To view the application form, visit: ********************************************************
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
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The following documents are required for your applicant package to be complete. Encrypted documents will not be accepted. Failure to submit required, legible documents may result in loss of consideration.
Resume that includes: Personal Information: name, address, contact information; Education; Work Experience related to this position as described in the major duties including work schedule, hours worked per week, dates of employment; title, series, grade (if applicable); other qualifications. Resume cannot exceed 2 pages.
If education is required or being used to qualify, you must submit a copy of your college transcripts. An unofficial copy is sufficient with the application if it includes your name and the necessary course information; however, if you are selected, official transcripts will be required prior to entering on duty. Education must have been successfully obtained from an accredited school, college or university. If any education was completed at a foreign institute, you must submit with your application evidence that the institute was appropriately accredited by an accrediting body recognized by the U.S. Department of Education as equivalent to U.S. education standards. There are private organizations that specialize in this evaluation and a fee is normally associated with this service. For a list of private organizations that evaluate education, visit the NACES website. All transcripts must be in English or include an English translation.
Current FSA employees:
* Most recent non-award Notification of Personnel Action (SF-50) showing you are/were in the competitive service, highest grade held (or promotion potential) on a permanent basis, position title, series and grade AND
* Most recent performance appraisal (dated within 18 months) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable. A performance plan is not an acceptable substitute.
Current permanent FSA County employees must submit your most recent non-award Notification of Personnel Action (SF-50) showing your highest grade (or promotion potential) held on a permanent basis, position title, series and grade AND most recent performance appraisal (dated within 18 months) per above.
Surplus or displaced employees eligible for CTAP/ RPL priority must provide: proof of eligibility (RIF separation notice, notice of proposed removal for declining a transfer of function or directed reassignment to another commuting area, notice of disability annuity termination), SF-50 documenting separation (as applicable), current performance appraisal with rating of at least "Fully Successful" or equivalent, and your most recent SF-50 noting position, grade level, and duty location with your application per 5 CFR 330.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
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Please read the entire announcement and all instructions before you begin. You must complete this application process and submit all required documents electronically by 11:59p.m. Eastern Time (ET) on the closing date of this announcement.
Applying online is highly encouraged. We are available to assist you during business hours (normally 8:00a.m. - 4:00p.m., Monday - Friday). If applying online poses a hardship, contact the Agency Contact listed below well before the closing date for an alternate method. All hardship application packages must be complete and submitted no later than noon ET on the closing date of the announcement to be entered into the system prior to its closing. Resumes must not exceed two pages.
This agency provides reasonable accommodation to applicants with disabilities on a case-by-case basis; contact the Agency Contact to request this.
To begin, click "Apply" and follow the instructions to complete the Assessment Questionnaire and attach your resume and all required documents.
Please verify that documents you are uploading from USAJOBs transfer into the Agency's staffing system as there is a limitation to the number of documents that can be transferred. However, once in the Agency's staffing system, you will have the opportunity to upload additional documents. Uploaded documents must be less than 5MB and in one of the following document formats: GIF, JPG, JPEG, PNG, RTF, PDF, TXT or Word (DOC or DOCX). Do not upload Adobe Portfolio documents because they are not viewable. Encrypted documents will not be accepted. Failure to submit required, legible documents may result in loss of consideration. Please ensure your resume does not exceed two pages. Applicants who submit a resume that exceeds two pages will be removed from consideration. Our office cannot be responsible for incompatible software, your system failure, etc.
Agency contact information
Katya Bou-Sliman
Email ************************* Address Farm Service Agency
1400 Independence Ave SW
Washington, DC 20250
US
Next steps
Your application will be reviewed to verify that you meet the eligibility and qualification requirements for the position prior to issuing referral lists to the selecting official. If further evaluation or interviews are required, you will be contacted. Log in to your USAJOBS account to check your application status.
You must choose to turn on email notifications in your USAJOBS profile if you want to receive important email notifications that may impact your applicant experience (e.g., If you start an application and do not submit it prior to the closing date, USAJOBS will send an email reminder that the closing date is approaching and your application is in an incomplete status).
Multiple positions may be filled from this announcement.
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Under the Fair Chance Act, agencies are not allowed to request information about an applicant's criminal history until a conditional offer of employment has been made, except as allowed for access to classified information; assignment to national security duties or positions; acceptance or retention in the armed forces; or recruitment of a Federal law enforcement officer. An applicant may submit a complaint or any other information related to an organization's alleged noncompliance with the Fair Chance Act. The complaint must be submitted within 30 calendar days of the date of the alleged noncompliance. To make a Fair Chance Act inquiry or complaint, send an email with the appropriate information to *************************, subject line: Fair Chance Act.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
The following documents are required for your applicant package to be complete. Encrypted documents will not be accepted. Failure to submit required, legible documents may result in loss of consideration.
Resume that includes: Personal Information: name, address, contact information; Education; Work Experience related to this position as described in the major duties including work schedule, hours worked per week, dates of employment; title, series, grade (if applicable); other qualifications. Resume cannot exceed 2 pages.
If education is required or being used to qualify, you must submit a copy of your college transcripts. An unofficial copy is sufficient with the application if it includes your name and the necessary course information; however, if you are selected, official transcripts will be required prior to entering on duty. Education must have been successfully obtained from an accredited school, college or university. If any education was completed at a foreign institute, you must submit with your application evidence that the institute was appropriately accredited by an accrediting body recognized by the U.S. Department of Education as equivalent to U.S. education standards. There are private organizations that specialize in this evaluation and a fee is normally associated with this service. For a list of private organizations that evaluate education, visit the NACES website. All transcripts must be in English or include an English translation.
Current FSA employees:
* Most recent non-award Notification of Personnel Action (SF-50) showing you are/were in the competitive service, highest grade held (or promotion potential) on a permanent basis, position title, series and grade AND
* Most recent performance appraisal (dated within 18 months) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable. A performance plan is not an acceptable substitute.
Current permanent FSA County employees must submit your most recent non-award Notification of Personnel Action (SF-50) showing your highest grade (or promotion potential) held on a permanent basis, position title, series and grade AND most recent performance appraisal (dated within 18 months) per above.
Surplus or displaced employees eligible for CTAP/ RPL priority must provide: proof of eligibility (RIF separation notice, notice of proposed removal for declining a transfer of function or directed reassignment to another commuting area, notice of disability annuity termination), SF-50 documenting separation (as applicable), current performance appraisal with rating of at least "Fully Successful" or equivalent, and your most recent SF-50 noting position, grade level, and duty location with your application per 5 CFR 330.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
$90.1k-117.2k yearly 4d ago
Billing Specialist
Gerber Ciano Kelly Brady LLP
Specialist job in Buffalo, NY
Gerber Ciano Kelly Brady LLP is seeking an experienced Billing Specialist to join our team. Candidate should have a minimum of three (3) years experience, although exceptional candidates with less experience will be considered. The Billing Specialist position is to undertake billing operations in the firm's accounting department. The role will consist of distributing and editing prebills, finalizing invoices and submitting them to the client; ensuring bills are processed appropriately.
This position requires a high level of motivation, flexibility, initiative and ability to follow through on ongoing projects. The ideal candidate should have the ability to exercise good judgment in a variety of situations, with strong and professional communication skills. They should be friendly and outgoing and be able to work both independently and as a team player. The candidate will work with team members and attorneys in all locations on matters across the firm's footprint.
Overall Responsibilities:
Review and edit all client invoices for appropriate documentation and approval according to client guidelines
Perform specific billing and e-billing tasks and projects
Issue and post bills
Communicate with attorneys and legal team members on matters related to billing and e-billing
Add new matters and timekeepers to e-billing sites
Submit budgets to e-billing sites
Communicate any updates re: billing contacts/rates/etc. to Accounting
Gathering information for new e-billing site setup
Qualifications :
Minimum 2-3 years of legal billing experience
Proficiency in Aderant, BillBlast preferred
Familiarity with accounting software and understanding of basic functions
Knowledge of and/or the ability to learn and function within client billing platforms
Excellent computer skills, including Microsoft Word, Excel, Outlook
Strong data entry and record keeping skills
Excellent interpersonal, communication and client service skills
Attention to detail and problem-solving skills
Excellent time management skills and ability to prioritize and multitask
Our Mission Statement says that we cultivate a working environment that provides a humane, sustainable approach to earning a living and living in our world - for ourselves and for our clients. Further, we are committed to reducing our costs, and our footprint on the planet, by integrating virtually and avoiding the traditional “brick and mortar” costs associated with operating a law firm.
We achieve this by ensuring that our team comes from diverse socio-economic, cultural, geographic, and educational backgrounds. We believe diversity is required to bring a variety of perspectives and approaches to our clients' needs. Although we have the sophisticated clients and robust resources typical of a large law firm, we strive to maintain a relaxed, informal atmosphere that fosters professional development, personal satisfaction and growth.
Salary is commensurate with experience and skill set. Position offers benefits, including health, life, dental, vision, short-term and long-term disability, as well as 401k, flexible work, and paid time off.
For New York City Applicants: Salary range: $20.00 - $30.00/hr., plus may be eligible for an annual discretionary bonus. The anticipated salary range is for candidates who will work in New York City. The salary offered to a successful candidate will depend upon the individual's skills, experience, qualifications, and other job-related factors permitted by law. Gerber Ciano Kelly Brady, LLP, is a multi-state employer and this salary range may not reflect positions that work only in other states.
$20-30 hourly Auto-Apply 15d ago
Billing Specialist
Grider Support Services LLC
Specialist job in Buffalo, NY
Job Description
We are seeking a dedicated Billing Specialist to join our fast-growing organization. As a Billing Specialist you will help ensure accurate and timely processing of medical claims. If you're detail-oriented and thrive in a fast-paced environment, this is the perfect opportunity to apply your billing expertise. Be part of a supportive team where your work directly impacts efficiency, revenue, and patient satisfaction! Grider Support Services is excited to welcome dedicated professionals with a competitive salary, comprehensive benefits, and a strong commitment to work-life balance, this is an opportunity you won't want to miss.
Pay Range: $20.40 to $27.00 hourly*
Department: Revenue Cycle Management
Location: North Union Road Williamsville, NY
Position Type: Full-time, First Shift, M-F
Why Grider Support Services?
Work-Life Balance: Enjoy a schedule with no nights or weekends.
Comprehensive Benefits: Rich medical, dental, vision package with a 100% employer funded HRA!
Generous Paid Time Off: 10 paid holidays, plus PTO and a sick bank.
Secure Retirement: 401(k) plan with a 3% match.
Peace of Mind: Employer paid life insurance policy and other voluntary life insurance offerings.
Extra Perks: Exclusive deals, discounts, and more
Essential Duties and Responsibilities:
Review and process patient medical records to ensure accuracy in charge posting and billing.
Maintain knowledge and experience in utilizing CPT and ICD-10 coding systems to assign appropriate codes for procedures and diagnosis ensuring adherence with payer guidelines.
Prepare and submit claims to insurance companies for processing including batch transmission reconciliation process.
Communicate with healthcare providers, patients, and insurance companies regarding billing inquiries.
Maintain up-to-date knowledge of medical billing systems and practices.
Ensure compliance with all relevant laws and regulations related to medical billing and reimbursement.
Collaborate and maintain a positive rapport with medical office staff to resolve any discrepancies or issues related to billing.
Maintain knowledge and understanding of medical insurance programs and coverage offered under the various plans.
Research and work collaboratively with medical office staff to capture all billing activities (e-bill management). This may require access to additional information systems (EMR or Data Warehouse)
Contact patients and/or provider offices directly to secure current and accurate insurance information and provide guidance to patients on policy terms.
Respond to the revenue cycle management team and external vendors promptly to address information required for claim resubmission and denial resolution.
Assist in the development of protocols and workflows to ensure correct billing and maximum reimbursement.
Maintain understanding of payer websites and content for eligibility purposes and navigation of Practice Management integrated eligibility module.
Qualifications:
High School Diploma or GED required
Certificate from technical school in Medical Billing preferred
1-2 years' experience in billing or medical office operation required
Basic knowledge of ICD-10 and CPT Codes, required
Understanding of Revenue Cycle Management, preferred
Ability to multi-task with accuracy required, strong organizational skills.
Strong customer service and communication skills with ability to utilize computer programs.
???? Location:462 Grider Street Buffalo, NY
???? Department: Specialty Practice
???? Shift: Full-Time | Monday-Friday, 8:00 AM - 4:00 PM (no more 13 hour days, overnights, or working holidays!)
Benefits: We offer a competitive salary and benefits package. The hiring range is between $NUMBER to $NUMBER* per year/hour. Enjoy generous PTO, paid holidays, and top-tier medical coverage with low premiums and full deductible coverage through an HRA-plus dental, vision, life insurance, and great discounts!
Grider Support Services, LLC. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
* The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.
$20.4-27 hourly 9d ago
Activity Specialist (Winter 2026)
East Harlem Tutorial Program
Specialist job in York, NY
Positions Report To: Program Manager
Spring Program: - Training: January 26th, 2026 - January 30th, 2026
Compensation: $25/hour
FLSA Status: Non-Exempt
Who We Are
East Harlem Scholars Academies are community-based Pre-K to 12 public charter schools operated by East Harlem Tutorial Program (EHTP). EHTP began in 1958 as a children's reading group and has since grown into a multi-site after-school program for traditional public school students and a network of public charter schools focused on significantly increasing the college graduation rate in East Harlem. We are on track to serve at least 25% of East Harlem students by 2025, with enrollment for this year at approximately 2200 students in our schools and after-school programs. In 2020, 99% of our seniors were accepted to college, and our current scholars in college are on track to graduate at eight times the national average of their peers.
At EHTP we also aim to serve as an agent of change and thoughtfully contribute to the national fight for racial equity. Through our organization-wide commitment to anti-racism work, we prepare our scholars to effect change, challenge the status quo, and thrive in the world around them. As staff members, we face our own racial identities and conscious and unconscious biases. With this in mind, all of our professional development, curriculum, organizational materials, and processes are designed with the goal of racial justice.
We ground all of our work in racial equity, in our core values, and in our four guiding pursuits: the Revolutionary Pursuit of Love, the Radical Pursuit of Knowledge, the Responsive Pursuit of Healing, and the Relentless Pursuit of Results. These pursuits inform and are reflected in our current four key strategic priorities: to increase high-impact, high-quality academic curriculum, programming content, staff capacity, and coaching; to embrace and advance our use of technology; to deepen our embodiment of ethical and equitable radical humanity; and to efficiently operationalize teaching, learning, community, and care.
For more information about the East Harlem Tutorial Program, please visit us at ************
The Work and Why It Matters
The Activity Specialist plays an integral role in the afterschool program's success by fostering a welcoming and engaging community through effective classroom management, social-emotional learning (SEL) competencies, and project based learning. Activity Specialists need to be willing and happy to work with any age range, from Grades K to 12. They will ensure that all students engage in a meaningful and impactful way throughout the summer, working on weekly lessons, and facilitating learning towards an end of term project or performance.
Available Locations and Schedules:
Note that there may be additional hours for meetings or training sessions as necessary. Individual contract hours may vary.
Scholars 1 Afterschool
2050 Second Avenue New York, NY 10029
Monday, Tuesday, Thursday, Friday: 3:15 pm - 6:00 pm; Wednesday 1:30 pm - 6:00 pm
Scholars 2 Afterschool
1573 Madison Avenue New York, NY 10029
Monday, Tuesday, Thursday, Friday: 3:15 pm - 6:00 pm; Wednesday 1:30 pm - 6:00 pm
Patrick Henry Prep Afterschool
19 E 103rd Street New York, NY 10029
Monday - Friday 2:00 pm - 6:00 pm
What Qualifies You
Please note that many do not meet 100% of the desired qualifications. If much of this describes you, we encourage you to still apply.
You have at least 2 years of teaching or career experience in one or more of the following content areas:
Performing Arts (dance, theater, music, choir etc)
Fine Arts (painting, sculpture, etc)
Culinary Arts (cooking, baking, nutrition, etc)
Sports (basketball, running, etc)
STEM (coding, robotics, etc)
You have an Associates Degree or have earned at least 60 college credits
You have at least 2 years of experience working with Elementary, Middle, or High School students in an after school or summer camp setting
You have experience working with diverse populations (academic, cultural, and ethnic)
You are committed to continuous improvement and learning through professional development
You are flexible and adaptable to program and student needs, willing to work with any age range from K-12
You have strong communication skills (both written and verbal)
You have Google and/or Microsoft suite competency (Word, Power Point, Email, etc)
You have at least 1 year experience in creating and implementing lesson plans around an end-of-term project or performance (project-based learning)
What Success Looks Like
Embody and effectively model EHTP's core values (Service, Courage, Humility, Originality, Leadership, Achievement, and Reflection) for participants
Arrive on time to your shift daily, in uniform, ready to engage with the participants and activities of the day
Ensure the health, safety, and well-being of participants in the program by providing appropriate supervision at all times, including meal time and on trips
Maintain accurate program documentation such as sign-in/out sheets, attendance documents, and behavior/incident reports
Create and maintain a classroom management system and routines that promote a welcoming, inclusive, safe, and fun learning environment
Create, submit, and implement lesson plans in your assigned content area in a timely manner to usher participants towards a final project or performance
Collaborate with program leadership and operations to ensure that all materials for your classes are secured and well-taken care of
Actively participate in training sessions, designated meetings, and special events
All other duties as assigned
Based on your performance and availability, you may have the chance to receive a renewal for the Summer sessions.
Overview of the Hiring Process
Application
Phone Interview
Group Activity + Debrief & Group Final Interview
References
Decision
Thank you for taking the time to submit an application with the East Harlem Tutorial Program.
$25 hourly Auto-Apply 55d ago
Billing Clerk
Lippes Mathias LLP 3.2
Specialist job in Buffalo, NY
Lippes Mathias LLP is seeking an experienced Billing Clerk to join our finance team. We are looking forward to welcoming a detail-orientated, collaborative professional looking to join a team focused finance group. Attention to accuracy, ability to analyze information, strong professional communication skills and confidentiality are key characteristics of this position.
Responsibilities will include:
Process and finalize client invoices with accuracy and timeliness
Collaborate with attorneys, legal assistants and finance team to ensure internal billing compliance
Resolve billing-related inquiries ensuring completion of accurate adjustments and communication internally throughout the process
Ensure compliance with client billing guidelines and special client billing requirements
Other duties as assigned
Our ideal candidate will have:
Associate's degree, preferably in accounting OR 5+ years experience in similar role doing legal billing preferred.
Good working knowledge of Microsoft Word, Excel, and Outlook
High accuracy rate and strong attention to detail
Excellent organizational skills and effective problem-solving skills
Strong professional communication skills, both oral and written
A positive attitude in all aspects of the role, taking personal responsibility and ownership and always behaving professionally
Ability to use discretion and handle confidential information
Ability to meet deadlines and produce high quality work products
Salary range depending on experience: $20-$24/hour
The pay range provided in this listing is a good faith estimate for this position based on the location that we are hiring for. Criteria included but not limited to, skill level, education, and experience, will determine where a candidate falls within the range.
Founded in 1965 in Buffalo, New York, Lippes Mathias is a full-service law firm with 17 offices and nearly 230 attorneys. We grow and thrive every day by way of our unique culture, which puts a premium on collegiality, collaboration, and support for our employees at every turn. You'll quickly notice that we approach law differently at Lippes Mathias-we think ahead and around corners for our myriad regional, national, and international clients in a range of different industries. Rather than providing endless options and choices, we serve as business partners to our clients, delivering them the answers to their legal questions that advance their business outcomes.
To learn more about Lippes Mathias, visit our recruiting website: ******************************
Along with competitive pay, as a full-time employee you are eligible for the following benefits:
Highmark BCBS PPO/POS plans > 4 medical plan options including 2 HDHP/HSA qualified plans
Dental plan (including orthodontic coverage)
Vision plan
Health Savings Account (HSA)
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
Paid time off (PTO) inclusive of vacation, sick and personal leave
401(k) with guaranteed safe harbor contribution plus profit sharing
Term Life and AD&D
Short-term and long-term disability
Additional Voluntary benefits: Specified Disease, Hospital and Accident plans
Employee Assistance Program including mental health support
Legal work discount program
$20-24 hourly 10d ago
Consumer Loan Specialist
Cornerstone Community Federal Credit Union 3.3
Specialist job in Lockport, NY
The primary function of the Consumer Loan Specialist is to assist members with consumer and home equity loan inquiries. This also includes closing/disbursement. In addition, this role will assist in opening new deposit account products.
* This position is part of the Friday and Saturday rotation schedules.
Essential Duties and Responsibilities:
* Provide information in person, by telephone, or other means from members, dealers, insurance companies, etc. concerning consumer and home equity loan services or policies.
* Assist by interviewing the member, obtaining proper application documents, credit reports, proof of income, etc.
* Assist with all member follow up through processing of the loan file. This includes, but not limited to answering member questions as well as discussions, when needed, with our service providers.
* Assist with reviewing and discussing any credit problems that may need to be resolved prior to approval and communicating with members.
* Properly and professionally receive members, either by telephone or in person.
* Inform member of all additional information the credit union may need such as proof of collision insurance, proof of income, etc.
* Preparation of closing loan documents
* Preparation and delivery of adverse actions and preapprovals
* Process loan disbursements/fundings electronically via DocuSign and Meridian Link or in person. This position will also assist in making an appointment for members wishing for an in-person disbursement.
* Assist with post-closing loan follow-up as needed.
* Properly secure necessary collateral and process all loan packages in a manner that will result in the least liability for the credit union.
* Assist the member toward the understanding of their financial history.
* Process paid unsecured and secured notes.
* Disburse all approved loans adhering to all policies and procedures established by CCFCU.
* Responsible for following all compliance and regulatory requirements when rejecting a loan application.
* Responsible for advising the member of the factors leading to the rejection of their loan request.
* Review and evaluate VISA, Personal Loan Line of Credit, and Share draft Overdraft re-issues as needed.
* Obtains HMDA/Data collection information
* Maintains up-to-date knowledge of computer enhancements.
* Demonstrated ability to follow any instructions and perform other related duties as may be required by management.
* May be required to perform internal teller transactions and opening of accounts.
* Trains other staff at management request.
* Has thorough knowledge of products and services and educates members of their availability.
* Adhere to safe work practices and procedures.
* Be neat, punctual and professional in appearance and demeanor.
* Always represent the best interests of the Credit Union in words and actions.
* Complete all required training.
* Other duties as assigned.
Member Service:
Has thorough knowledge of CCFCU products and services and educates members of their availability. Opens new accounts, to include but not limited to the following:
* New membership accounts, trust and business accounts
* Money Market transactions
* IRA accounts, HSA's and share certificates
* Share Draft accounts
* Debit Cards
* Direct deposits and payroll deposit requests
* Explains and educates members regarding Overdraft Privilege Program and maintains necessary paperwork per member request
* Performs file maintenance on above items
Required Knowledge, Skills and Abilities:
* Deep understanding of how a credit union functions, and the value it brings to its member's and community. This includes understanding of what a Cooperative is, as that is the business models of all credit unions.
* Has a thorough knowledge of Credit Union Loan Policy and can discuss the various loan alternatives with the member.
* Has a thorough knowledge of the documents required for each loan and has the skill to obtain the required information in a friendly and efficient manner.
* Has a thorough knowledge of interest rates and dividends, how they are computed and disclosed, and can discuss this with the member.
* Has basic knowledge of all credit union programs and must thoroughly cross-sell all credit union products at every available opportunity.
* Provides consistent high-quality and memorable service to our members.
* Ability to communicate effectively both orally and in writing and generate grammatically correct written reports, letters, memorandums, etc.
* Excellent interpersonal communication skills and be able to establish working relationships and interact effectively with a wide range of individuals, members, and vendors.
* Ability to problem solve and provide solutions to member issues.
* Desire to build strong relationships with teammates, business partners and specialists through collaboration.
* Self-motivated, confident, and ability to multitask effectively.
* Must become a loan officer.
Confidentiality:
Employees are required to maintain the confidentiality of all sensitive Cornerstone CFCU, member, employee, and proprietary information both during and after their employment. If an employee has a question about the confidentiality of a particular matter, they should consult with their Manager/Supervisor or Human Resources. Any violation of this rule may subject the employee to disciplinary action, up to and including termination of employment.
Qualifications:
* Associates degree or higher, preferred.
* 2 years experience in originating and/or processing Home Equity products or Consumer loan products
* 2-5 years financial services experience. Credit Union (preferred) or Bank.
* Experience with a Lending Origination Systems (LOS) preferred. Meridian Link preferred.
* Knowledge of Microsoft Office, including Word and Excel
* Bondable upon initial employment and continue to be bondable throughout term of employment.
Physical Requirements:
The functions of the position usually performed sitting but may require some amount of time standing. Some amount of stooping, kneeling, bending, crouching, lifting, walking, carrying and other movements may be required. Tasks involving working on a computer keyboard, typewriter, calculator, cutting, labeling and taping involve extensive wrist and hand movements. All individuals are required to be able to perform these movements without significant risk of injury to themselves or others.
EOE Race/Sex/Vet/Disability
Cornerstone CFCU is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster
: ****************************************************************
Cornerstone CFCU is committed to diversity, and values the ways in which we are different
$41k-49k yearly est. 60d+ ago
Product Specialist Advisor
Freedomroads
Specialist job in Churchville, NY
Camping World is seeking a Product Specialist Advisor for our growing team. At Camping World, a Product Specialist Advisor works directly with the customers to determine specialized product needs and services and provides price estimates for designated installations prior to scheduling appointments. The Product Specialist is a member of the sales team and works collaboratively with the service team to ensure a high level of customer service satisfaction.
What You'll Do:
Daily interaction with customers to promote specialized product needs and installations
Review each job for proper sizing, colors, placement, and prior to scheduling job for installation
Maintain and update prepayment logs and keep customers apprised of work progress
Schedule installation appointments with designated service staff members
Monitor daily parts traffic and receive parts for installations
Inspect vehicle to ensure proper parts are ordered
Provide excellent overall customer service
Maintain a safe and clean work area for customers and coworkers
May cross train to perform other duties as necessary
What You'll Need to Have for the Role:
High School diploma or GED equivalent preferred
At least one year of sales experience is preferred
At least one year of previous RV or camping product is preferred but not required
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
Knowledge of Service Department procedures and policies is preferred
A valid driver's license may be required
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Periods of standing, stooping, crawling, and bending
Pay Range: $17-$18/hr
General Compensation Disclosure:
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated.
Pay Range:
$14.00-$16.53 Hourly
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$17-18 hourly Auto-Apply 5d ago
Collection Specialist
Drb-40
Specialist job in West Seneca, NY
Experienced Debt Collector
Job Type: Full-Time Shift: Day Shift FLSA Status: Non-Exempt
Equal Employment Opportunity
DRB, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by applicable law.
About DRB, LLC
DRB, LLC is a New York-based third-party collection agency dedicated to maximizing recovery of distressed assets for our clients. We focus on creating urgency around asset recovery while professionally negotiating payments in full, settlements, or structured payment plans with consumers. At DRB, performance, professionalism, and compliance are the foundation of our success.
Position Overview
DRB is seeking experienced Collection Specialists to join our on-site team in Buffalo, NY. This role is ideal for driven professionals with a strong background in debt collection who excel at consumer engagement, negotiation, and skip tracing. If you thrive in a fast-paced, performance-based environment and consistently meet or exceed goals, we want to hear from you.
Salary Range: $33,280 - $80,000 annually (based on experience and performance)
Key Responsibilities
Utilize skip tracing tools and strategies to locate consumers
Communicate professionally and persuasively to negotiate repayment solutions
Maintain accurate documentation and records in company systems
Handle difficult conversations with empathy and professionalism
Ensure compliance with all federal, state, and company collection regulations
Manage workload efficiently while meeting or exceeding performance goals
Maintain strong attendance and punctuality
What We Offer
Competitive starting pay of $20/hour or higher, based on experience
Uncapped earning potential through performance-based bonuses
Paid training to support your success
Comprehensive medical, dental, and vision insurance
401(k) retirement plan
Paid time off (PTO)
Engaging work environment with monthly contests and team incentives
No weekend shifts for a healthy work-life balance
Consistent monthly account flow and steady new placements
Why DRB?
At DRB, we reward performance, value industry expertise, and provide opportunities for career and income growth. Join a team that supports success and celebrates achievement-experience the DRB LIFE.
Apply Today
Take the next step in your collections career with DRB, LLC. We proudly welcome applicants from all backgrounds to apply.
$33.3k-80k yearly 34d ago
Experienced Collections Specialist
Trunorth Resolution Group LLC
Specialist job in Lockport, NY
Job DescriptionBenefits:
Bonus based on performance
Opportunity for advancement
Training & development
Benefits/Perks
Careers Advancement Opportunities
Flexible Scheduling
Competitive Compensation
Job Summary
We are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision.
Responsibilities
Review accounts to discover overdue payments
Research client information and historical data on accounts
Communicate with clients regarding overdue accounts
Collect payments
Maintain accurate documentation of account status and collection efforts
The willingness and ability to provide seconds if needed
Qualifications
Previous experience as a Collection Specialist or in a similar position
Understanding of collection techniques
Knowledge of debt collection laws and regulations
Familiarity with computer databases
Ability to work well under pressure
Excellent communication and negotiation skills
How much does a specialist earn in Cheektowaga, NY?
The average specialist in Cheektowaga, NY earns between $35,000 and $120,000 annually. This compares to the national average specialist range of $32,000 to $104,000.
Average specialist salary in Cheektowaga, NY
$65,000
What are the biggest employers of Specialists in Cheektowaga, NY?
The biggest employers of Specialists in Cheektowaga, NY are: