Specialist Jobs in Cherry Creek, CO

$14.00 - $21.00 (est. hourly pay rate) Our client is seeking a Help Desk Specialist who will refresh field devices, specifically Dell devices such as Dell 7330 Rugged laptops. This opportunity is located in Denver, CO! Duties: Begin device refresh process next year Image devices with the required operating systems and configurations Load and configure applications as needed Perform tasks to prepare machines for deployment to end users Coordinate deployments with department managers to ensure smooth transitions Act as the lead in Minnesota to oversee and guide the refresh process Replace old hardware with updated, new hardware Desired Skills/Experience: 2+ years of previous experience in a HelpDesk role Strong customer service skills Valid driver's license and reliable transportation (fleet vehicles may be available on a first-come, first-serve basis) Proficiency in Windows 11 Familiarity with general peripherals (e.g., printers, scanners, etc.) Experience using ServiceNow for managing and tracking tickets Knowledge of Active Directory and Azure AD for managing user and device access Basic skills in PowerShell for occasional scripting tasks Benefits: Medical, Dental, & Vision Insurance Plans 401K offered

What would a typical day look like as a Customer Service Specialist at Digicomm International? When our customers, the largest cable operators and service providers worldwide, place orders, you would know that you are providing them with the best in-class customer experience. You would maintain fantastic relationships and provide phenomenal service to our B2B customers, ensuring that we exceed their expectations all the way through final delivery. When issues (e.g. customs, shipping, etc.) arise you would promptly propose solutions and work collaboratively with other teams to execute resolutions. You would leave the office each day knowing that your work enabled our customers to seamlessly run their businesses around the world. Digicomm International is a leading national and international supplier and manufacturer of CATV/FTTx equipment that has experienced year-over-year growth as their product lines have continued to diversify. Known for our exceptional commitment to customer service, Digicomm is a top-rated distributor to many well-known cable and broadband operators across the country including Comcast and Charter as well as many international operators in Mexico, Latin America, and Asia. Digicomm is a privately held company that offers a customer-centric work environment poised for continued growth. What we'll expect from you and what you'll be doing: Build and maintain strong customer relationships by ensuring effective communication, promptly responding to customer inquiries. Utilize strong problem-solving skills and cross-functional collaboration to achieve satisfactory resolutions to issues. Extract and manipulate data from various systems to create creative pricing solutions. Work closely with multiple departments to review vendor costs and accurately execute request for prices (RFPs). Prepare quotes, track orders, confirm packing lists, and ensure deliveries were successful. Understanding the features and benefits of new and current products to help identify customer needs in support of the company's marketing and sales initiatives. Accurately document customer and company files to ensure data integrity. Utilize analytical skills to help identify process improvements and efficiencies. Demonstrate meticulous attention to detail and a commitment to excellence in all that you do. Other duties as assigned Requirements: Authorization to work in the U.S. 3-5 years of professional business-to-business work experience in customer service, preferably in a B2B distribution organization Associate or Bachelor's degree preferred Exceptionally customer-focused with advanced written and verbal communication skills. Effective problem-solving skills, with the ability to collaborate cross-functionally to resolve issues. Willingness to remain flexible and adapt to change as we improve our processes. Advanced computer skills, specifically Microsoft Excel. Exposure to Microsoft Dynamics, or similar CRM systems preferred. Experience analysis within a distribution or manufacturing environment. Digicomm International is committed to the full inclusion of all qualified individuals. As part of this commitment, we ensure that candidates and employees with disabilities are provided reasonable accommodations. What you can expect from us: This position offers a competitive compensation package including a base salary range of $55,000 - $70,000 per year and the opportunity to earn a quarterly bonus based on personal and team performance. The salary range will be commensurate with experience and qualifications. Digicomm also offers a comprehensive benefits package that includes: Employee medical coverage premiums paid in full by Digicomm Dental and vision plans 401(k) plan with employer match that is fully vested upon enrollment PTO- Paid time off Company-paid Life and AD&D insurance Company-paid Short and Long-term Disability Flexible Spending Account (FSA) Health Savings Account (HSA) or Health Reimbursement Arrangement (HRA) Professional development opportunities and career pathing Monthly happy hours and teambuilding events Semi-annual company celebrations Digicomm International is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of actual or perceived race, color, creed, religion, ancestry, citizenship status, age, sex, marital status, sexual orientation, national origin, disability or handicap, veteran status, or any other characteristic protected by applicable federal, state or local laws.

The Help Desk Technician candidate will be responsible for providing technical support and troubleshooting assistance to our employees, ensuring smooth operation of computer systems, software applications, and related equipment. Job Responsibilities and Essential Functions Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Diagnose and resolve technical hardware and software issues efficiently and accurately. Install, configure, and maintain computer hardware, software, systems, networks, printers, and peripherals. Collaborate with IT Director to escalate complex issues and facilitate timely resolutions. Document all technical inquiries, incidents, and solutions for future reference and continuous improvement. Assist in maintaining inventory of hardware and software assets. Streamline new system onboarding processes utilizing automation capabilities within Microsoft Entra Ensure compliance with company policies and procedures regarding IT security and data protection. Core Competencies Responsiveness to Tasks Ownership of Projects Hitting Deadlines New Skill Development Tackling New Challenges Working Well with Others Education and Experience (required) Associate's degree in Information Technology, Computer Science, or related field 2+ years of experience in a Help Desk Technician role or similar Familiarity with ticketing and asset management systems Experience administering Microsoft Intune and AutoPilot Working knowledge of intermediate network designs and functionality Intermediate to advanced understanding of Microsoft Windows operating systems and Office Suite Education and Experience (preferred) Bachelor's degree in Information Technology, Computer Science, or related field Experience in oil & gas industry 5+ years of experience in a Help Desk Technician role or similar Other Requirements Must be able to pass a pre-employment background screening Ability to legally work in the US without sponsorship Compensation Our cash compensation amount for this role is targeted at $58,800 - $90,700 annually in this location. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amount listed above. Top Benefits & Perks As a member of Bison, you'll enjoy an impressive benefits package: Medical Plan: Bison offers multiple medical plans to choose from. Lowest level plan premiums are covered at 100% for employee and dependents. Additional buy-up plan options available with premiums covered at 75% for employee and dependents Dental Plan: Bison covers premiums for dental plans for employees and dependents. Vision plans. HSA with Bison contribution. Multiple FSA plans. Long-term disability, life insurance, and AD&D covered by Bison. 401k plan: Bison matches 100% of employee contributions up to the first 4% of compensation. Paid Time Off. Paid Volunteer Day. Sick Time. Cellphone reimbursement. Location This position is located Denver, CO. Candidates currently residing in locations outside of daily commuting distance will be considered, however, it is the expectation that the selected individual will be available at the work location. No relocation or travel assistance will be provided by the Company for this position. Work Environment This position operates in an office and field environment. This entails working inside in an office space wherein employee may be provided a public workstation (cubicle) or private office. From time to time, the role may require field visits where exposure to extreme weather conditions, fumes, airborne particles, vibrations, dust, electrical charges and other unforeseen exposures may be encountered. Physical Demands In the performance of the duties and responsibilities of this job, the employee is required to have visual acuity to operate a motor vehicle and view a computer terminal for prolonged periods of time. While at work sites, the employee will be expected to walk and stand. Individuals might be asked to climb, balance, stoop, kneel, crouch, reach, and/or crawl. Individuals might be required to lift, carry, push, or pull up to 50 lbs. in the performance of this position. Position Type and Working Hours This is a full-time position. Typical work hours are from 8:00 a.m. to 5:00 p.m. Monday - Thursday and 8:00 a.m. to 4:00 p.m. on working Fridays. Employee must be capable and willing to work overtime as required and to participate in occasional meetings, events, seminars, conferences, or other activities outside of typical work hours. Employees responsible for project operations are expected to monitor and, in some cases, respond to emails, calls, or texts outside of business hours. Travel Occasional travel to work site locations may be expected. Overnight stays may be required from time to time for training, seminars, field visits, or visits to onsite locations. Disclaimer This job posting is not intended to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The Company reserves the right to change or assign additional duties, responsibilities, and activities at any time with or without notice. Hiring Practices Bison is proud to be an equal-opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our application procedures. If you need assistance or an accommodation due to a disability, you may contact HR Manager at *******************.

Motion.io is the modern client onboarding and collaboration platform that streamlines all client engagement for professional services businesses. We are looking for a Customer Experience Advocate to join our expanding team. What You'll Do: Customer Support Provide fast, empathetic, and helpful support via email, chat, and video calls, resolving customer questions and troubleshooting issues. Help customers successfully onboard to Motion.io, ensuring they achieve value from our platform quickly. Serve as the voice of the customer, escalating feedback and recurring pain points to the product team. Knowledge Base & Feature Article Writing Create and maintain clear, engaging Knowledge Base articles, tutorials, and guides that empower customers to succeed. Collaborate with product and marketing teams to write feature announcements, release notes, and in-app guides. Continuously improve documentation to reflect product updates and customer needs. Quality Assurance (QA) Test new features and updates to identify potential issues before release, ensuring a seamless user experience. Document bugs, verify bug fixes, and communicate to customers whenever an issue they reported is resolved. Advocate for product improvements based on insights from QA and customer interactions. Cross-Department Collaboration Partner with the product team to deeply understand Motion.io's features and roadmap. Collaborate with marketing to ensure consistent, customer-focused messaging across all channels. Share actionable insights from support and QA to help improve customer retention and satisfaction. What We're Looking For: 1-3 years of experience in customer support, technical writing, QA, or a similar role. Exceptional written communication skills with the ability to explain complex topics simply. A proactive problem-solver able to thrive in a fast-paced, startup environment. Technical aptitude, with a focus on the ability to learn new software platforms quickly and troubleshoot issues efficiently. Bonus: Experience with integration software such as Zapier, customer support software such as Zendesk or Helpscout, and CRM software like Hubspot and Pipedrive. Why Join Motion.io? Impact: Your work will directly impact the future of the Motion.io product and help us achieve our mission of making client work scalable for service professionals. Growth: Be part of a fast-growing company that encourages you to take ownership of new initiatives from idea to implementation, with eligibility to participate in the company equity incentive program. Culture: Join a supportive team that encourages work-life balance and provides the flexibility to do your best work possible. Work remotely or join us in person at our Denver-area office if your schedule/location allows. Ready to join us? We'd love to hear from you! Apply today and help us make client work scalable at Motion.io.

Who are we? RWS Holdings plc is the world's leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical content at scale and enabling the protection and realization of their innovations. Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise and smart technology. Customers include 90 of the globe's top 100 brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents. Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L). For further information, please visit: *********** What is this role? The successful candidate will possess bilingual fluency in English and French Canadian. The candidate must demonstrate translator-level expertise in a foreign language and a working knowledge of software testing in various phases of software development cycle. Leadership experience including supervisory experience or project management is desirable. This is an excellent opportunity for a highly motivated individual to gain exposure to the global software development and testing world, while working with cutting-edge technologies. • Linguistic and functional testing of software and hardware in French Canadian and English, including mobile (Android/iOS), web-based, and device-based interfaces. • Review, validate, and triage identified defects within the software for clarity, classification, and prioritization. • Work as part of a dynamic team on a wide variety of projects (cutting-edge consumer tech, inc. video/audio streaming, smart speakers and displays, smart home devices, travel and commerce apps, etc) for an exciting client - global industry leader in search. • Support efforts to create and validate localization and functional test plans based on UI/UX and functional spec from client. • Setup test beds and test environments, troubleshoot, problem solve in a dynamic deadline-driven environment. • Provide status reports regularly to Test Lead. Requirements: • Bi-lingual, translator-level fluency in French Canadian language required, including intimate knowledge of syntax/grammar and contemporary usage. Strong command of written and spoken English. • Bachelor's degree in a native-language university, or equivalent combination of education and experience preferred. • Previous experience in software testing • Excellent problem solving, defect investigation and analytical skills. • Good written/verbal communication skills • Highly detailed and organized • Ability to multitask and work under pressure in a fast-paced deadline-driven environment. • Ability to work on a team and communicate effectively with other team members • Motivated and ability to learn fast Desirable skills and abilities • Knowledge of test management tools • IT support experience in software development / testing environment Benefits • Amazing benefits. (Seriously!) • Infinite training, professional development and personal growth opportunities. • The rare opportunity to impact how organizations communicate globally. There's a reason we work with 90 of the top 100 brands. • Smart, engaged co-workers, a culture of diversity, innovation and opportunity. • Relaxed, fun environment, in house happy hours and many great office events throughout the year. • Great work life balance with 3 weeks of PTO, 2 weeks of sick time, and 40 hours of volunteer time per year! Base Pay: $55,000 - $75,000 / year FLSA Status: Exempt Actual rate of pay may vary based on factors including, but not limited to: position offered, location, education, training, and/or experience. Total compensation may also include variable incentives, bonuses, benefits, and/or other perks, as outlined in any formal offer made. Covid Vaccination: All RWS employees hired for positions that require working on-site at RWS offices, customer offices, travel on behalf of RWS, and/or in-person meetings will be required to comply with the RWS USA COVID-19 Vaccination and Testing Policy. RWS complies with federal, state, and local laws with regard to accommodations related to this policy. Life at RWS - We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch. RWS embraces diversity and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. RWS is an Affirmative Action Employer. For more information about EEO/AAP legislation please visit: ************************************************************************************ Recruitment Agencies: RWS Group PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.

Little White Dress Bridal Shop, located in the exciting, emerging RINO/Five Points district in Denver, Colorado has risen from startup to one of the top 20 bridal boutiques in the nation. Brides visit us from all over the country, our designers are exclusive to Colorado, and our showroom is exquisite. We're growing steadily and are looking for experienced, service driven professionals to help our discerning brides enjoy a welcoming and stress-free experience while shopping for their wedding gown and accessories. If you have a strong professional demeanor, thrive in a creative and busy environment, value and practice high standards, and can easily and genuinely connect with all kinds of people, and want to apply those skills with us, then keep reading….. Bridal Services/Customer Experience Specialist ***Please note: this position requires weekend availability. You are the first impression customers experience when they call us, or email us, or visit us. You are responsible for ensuring a positive customer experience for every customer, their friends, and family. You are naturally outgoing, enthusiastic, welcoming, and helpful. You provide each bride with the exceptional shopping experience that LWD has built our reputation on. Because of your desire for perfection, your organizational skills, your ability to prioritize, your personality, and your respect for the importance of your position and your responsibilities, you contribute to making each bride's visit memorable and extraordinary. You have a gift for helping each customer and their friends and family feel welcome and cared for. You are naturally helpful to your teammates and want to be a part of the inner workings of the store's operations. Your experience with luxury retail, customer service, retail operations, or retail management will help you excel in this position. We are 100% committed to excellence in service so your proactive attention to detail, refined personal image, and strong communication skills are paramount. What you'll be doing: Welcoming each new client to our bridal salon with warmth and energy Scheduling appointments over the phone and via email, and managing a busy appointment book Making sure each guest is comfortable, and receiving the assistance they need from our sales team or our management team as quickly as possible Fielding busy phones and directing incoming calls accordingly Maintaining the organization and impeccable presentation of the store and all products Assisting with operational tasks such as shipping, unpacking trunk shows, replacing price tags, receiving stock and supply orders, and updating resources Managing your responsibilities throughout the day and completing opening and closing steps Working within our customer service parameters and processes to ensure no detail is left unattended to Becoming a thoughtful and knowledgeable leader - constantly ensuring everything is as it should be in our reception area, our main salon, and in our garden level sample sale boutique Working together with management and stylists, to provide a very positive start to end experience for our guests Taking initiative and pitching in wherever you can - we're a caring, collaborative and friendly team A bit about you: You have combined education and experience in a creative or customer focused industry - luxury fashion, high-end retail, bridal, interior design, personal shopping, image consulting, retail operations, front desk management or boutique management You've worked for at least 2 years in a professional customer service or operational role where your leadership, organizational and business skills have been successfully utilized You may have taken some time off to enjoy your children or care for a family member and you are looking for that new career that will fill your soul You have demonstrated success in a business-to-consumer service process where your ability to build trust and present a positive first impression is crucial You are an exceptional time manager - you know how to manage activities and tasks without someone checking your work As a business savvy person, you have a solid understanding of customer service and consumer experience You possess a confident, neatly kept and refined personal image - you live as an example of what you deliver You genuinely love to work with people - and your friendly, outgoing demeanor shows it! You are happily willing and available for weekend work - most brides work during the week, and visit us on the weekends. Here is what you get: Generous hourly rate Full suite of benefits Incredible opportunity for professional growth and development. Please apply with your resume along with a letter telling us why you are interested in joining LWD as our Customer Service & Operations Specialist and how you would contribute to our mutual success.

Murphy Company, the Best Choice in Mechanical construction since 1907, is hiring an IT Help Desk Technician for our Denver, CO office Since 1907, Murphy Company has been a leading mechanical contractor in the St. Louis and Denver markets that provides its professionals the environment, opportunities, technology, and tools to experience a rewarding career. Being a company that prides itself on its core values of employee well-being, enduring relationships, integrity and professionalism, we know it starts with our employees. We strongly believe our people are our most important asset, and we strive every day to make Murphy a great place to work as we build our clients' visions. We Are Looking For Someone Like You As a Help Desk Technician, you will be a vital member of Murphy's IT team. You will be responsible for providing fast and useful technical assistance in operating computers and phone systems. An excellent Help Desk Technician must have good technical knowledge and be able to communicate effectively to understand the problem and work toward a solution. Your Day-to-Day at Murphy Company Supporting, monitoring, testing, and troubleshooting hardware, software, and IT issues Ensuring all information systems are operated, maintained, and disposed of per compliance directives Ensure all users have the appropriate security clearance, and authorization, and need to know, and are aware of their security responsibilities Support the management and technical team by being an organizational bridge of communication and specifications Bring Your A-Game! Our ideal candidate should possess the following traits: Proficient in tools of communication (Word, Excel, PowerPoint, Outlook, etc.) Ability to support, monitor, test, and troubleshoot hardware and software Proficient in Windows operating systems Proficient with IOS devices Strong problem-solving and analytical skills Ability to quickly learn new technologies and concepts Excellent communication skills that include listening, verbal, and written skills What We Will Bring to the Table A collaborative, family-friendly work environment Knowledge and expertise that has helped us grow and thrive for the last 112 years Competitive pay and an excellent benefits package, including health and life insurance, a robust wellness program, 401(k), and profit sharing. A personal time off plan that rivals our competitors

Top Skills Required: Customer Service Experience supporting and troubleshooting both hardware and software including peripherals. Laptops and PCs are DELL, primarily Microsoft shop - O365 Products such as Teams, Outlook, OneDrive. ServiceNow is their ticketing system. Bomgar for remote support, Microsoft Azure, Active Directory, Microsoft End Point Configuration Manager, Intune for MDM, and Virtual Machines (VMware). Experience creating ticket and ensuring proper documentation as well as ability to triage. Nice to haves: ITIL and/or A+ Certifications. DEFINITION OF WORK: The Support Specialist II is responsible for a variety of support efforts related to desktop hardware, operating systems, and applications. This is a go-to position for assisting users in efficient use of County provided hardware and software, resolving any technical issues, document workflow improvement suggestions, and convey feedback to other teams to test and further advance the products. ESSENTIAL DUTIES AND RESPONSIBILITIES: (The following examples are illustrative only and are not intended to be all inclusive.) Provide primary computer, peripheral, process, and application support to customers by phone and in person. Diagnose and resolve technical hardware and software problems using multiple troubleshooting techniques and all available resources. Determine the extent of customer reported issues. Take ownership of reported incidents and problems, maintaining consistent communications and ensuring resolution. Perform initial assessment and prioritization of reported issues. Work with other IT personnel to investigate and resolve performance problems with applications and/or systems. Perform remote and in person support of PC's and other devices. Provide lifecycle management of the county desktop computing environment. This includes security updates, virus scan reviews, and hardware maintenance as needed. Conduct formal and informal training sessions for PC applications. Respond to a wide range of procedural questions from the user community. Support County users of critical, non-standard systems. Create, develop, and maintain functional documentation for applications, hardware, and processes. Performs other duties as assigned. SUPERVISION RECEIVED: Work is often performed mostly independently with review of work. SUPERVISORY RESPONSIBILITIES: This position does not directly supervise other employees. INDEPENDENT JUDGMENT: Incumbent must be able to use good judgment and problem-solving skill to accomplish goals, meet deadlines, and achieve desired results. MINIMUM QUALIFICATION REQUIREMENTS: EDUCATION and/or EXPERIENCE: A high school diploma or GED supplemented by two years of computer related education. Minimum of 3 years of work experience including 1+ years of Helpdesk experience. KNOWLEDGE, SKILLS AND ABILITIES: Professional experience in support of a Windows Enterprise environment. This experience should include basic support of email and Office Suite of applications within Office 365, support for Windows 10 in an enterprise environment, hardware break/fix and working knowledge of Apple Mobile devices (iPhone and iPad) preferred. Strong experience in customer support is crucial to the success of any candidate in this role. Knowledge of the following required: IT Service Desk operations, Microsoft Operating Systems, basic TCP/IP networking skills, and Office 365. Knowledge of the following desired: SCCM, Symantec Enterprise Protection antivirus client. Some knowledge of training practices and principles. SKILLS: Ability to establish and maintain effective working relationships. Possess the ability to communicate in both oral and written form, in both technical and nontechnical levels. Must have strong troubleshooting skills. ABILITIES: Ability to meet deadlines and work efficiently in a fast paced, fluid environment. Strong time management, prioritization, and organization skills. Excellent interpersonal and communication skills. Excellent problem-solving and customer service skills. Willingness to quickly learn and follow complex procedures. Demonstrated ability to work both independently and as part of a team. Adaptable to change in processes, procedures, and responsibilities. A positive, self-starter attitude with a desire to meet and exceed expectation. Ability to provide exceptional levels of customer service. CERTIFICATIONS, LICENSES, & REGISTRATIONS: Must possess a valid Colorado Driver's License upon hire, with complying insurance. Review of motor vehicle record is required at time of hire and periodically throughout employment. ITIL Certification or equivalent preferred. This position requires successful completion of a criminal background check including fingerprinting through a national database.

Job Title: L1 Desktop Support Skills: MAC Support exp is must Here's what you'll do day-to-day: · Install, upgrade, and support all company desktops/laptops, printers, and other end-user tech in a mixed Windows/Apple environment. · Provide remote IT support to all employees for a wide range of operational tasks, including password resets, access requests, and application support, via Slack, Jira, or email. · Provide in-person IT support at our New York City location. · Troubleshoot network connectivity in a LAN/WAN environment and configure end-user devices. · Assist with the setup, maintenance, and troubleshooting of Zoom rooms to ensure stability during meetings and presentations. · Configure and manage AV and video conference technology such as Zoom, Chrome Signage, and Envoy, including setup for company all-hands meetings. · Onboard and train new employees on IT applications and security practices. · Set up, track, and manage all assigned issues in Jira Service Desk. · Administer cloud services such as G Suite, Slack, Okta, Duo Security, Jira, Office365, and others. · Manage and troubleshoot the VOIP telephone system. · Maintain a well-organized inventory and storage system for all IT hardware and software assets. · Ensure all client machines meet security protocol standards. · Respond to and resolve user-reported issues in a timely and efficient manner. · Troubleshoot and resolve basic networking and connectivity issues. · Escalate complex technical problems to higher-level support teams as necessary. · Contribute to the creation and maintenance of IT documentation and knowledge base articles. · Stay up-to-date with the latest technology trends and best practices to provide excellent service. Here's what we're looking for: · Technology enthusiast who is always excited to learn about new apps, devices, and ways to do things better · Passion for automation and desire to make processes and workflows highly efficient · Outstanding people and communication skills · Love to solve problems and get at the root of issues · Upbeat and positive, motivated by making someone else's day smoother · Super detail oriented and highly organized. It bothers you when things are not lined up properly or documentation doesn't exist · Incredibly reliable and follow through on what you promise · Proactively handle anticipated issues before they arise · Desire to provide world class customer support · 1-3 years of IT Support experience Bonus Points: · Gsuite Administration experience · Simple MDM Experience · Familiarity with AV for a company wide meeting · Atlassian (JIRA/Confluence) experience · Experience with documentation of repeatable processes

E.A. Buck is a fast-growing financial services company with dual headquarters in Denver and Honolulu. We're seeking an Operations Specialist to work in the Denver, Colorado office. The Operations Specialist helps the organization to ensure that the technology and operating systems are aligned with the company's business plan. The Operations Specialist will be a key liaison between advisor offices and home office. This role will assist in the onboarding and transition to Salesforce, use of our technology, custodian systems and other applications. This position will assist with Operations reporting and business analysis for future growth. This position will also work through best practices for system use and provide status updates on customizations and implementation. This position is a full-time, working onsite in-office, position based out of our Denver office. NOTE: Only people who are currently living in Colorado will be considered for this role . *** No emails or agencies please. **** Salary / Benefits Package: Base Salary range of $45,000 to $65,000 per year, based on experience. Competitive benefits package including 100% employer paid health, dental, and vision insurance. Eligibility to enroll in health savings account, flexible savings account, and more Paid vacation (PTO) and paid holidays. Join our mission-driven company and partake in 401k with generous matching Duties and Responsibilities Maintain Network - Maintain network structure. Data Security - Ensure best practices are in place to protect client and company data. Data Management - Ensure best practices are in place for data entry in our CRM Strategic Alignment - Ensure network design is aligned to support the growth of the organization. Vendors - Work with our trusted vendors to maintain, upkeep and identify efficiencies for the network in an ever-changing environment. Audit - Perform audits to ensure all standards for network operations are being upheld and users are engaging the system as intended. User Experience - Guide advisor offices on how to get the most out of their IT Applications (CRM/MSP/etc.) Support - Interact with Sales RVPs and PMs to provide a seamless experience to the advisors and staff. Grow - Identify and learn appropriate software applications relevant to position. Assist in roadmap planning and prioritization for improved delivery of features. Troubleshoot - Perform research and analysis to troubleshoot issues presented by users. Process Documentation - Build and document new processes that are support the software/hardware integrations. Internal Systems Onboarding - Work closely with COO to ensure proper training and use of technology. On Going Training - Ensure the user experience is first-class and provide ongoing training and support to ensure user groups benefit from the technology at hand. Software Maintenance - Ensure that software is maintained, updated, and current. Hardware Maintenance - Ensure that hardware is maintained, updated, and current. Salesforce Reporting - Develop and maintain Ops Salesforce Reports and Dashboard Custodian Platforms - Identify firm solutions and become an SME Job Requirements: Bachelor's Degree 1-2 years' experience in Financial Services, Business Analyst or Operations Role Advanced Microsoft Excel Skills Salesforce Reporting or Dashboard Experience Securities, Life or Annuity experience a plus Self-Directed, Self-Motivated, Strong Interpersonal Communications Skills, Highly Organizational, Analytical, Advanced Computer Skills. Must possess strong technical documentation and organizational skills.

BridgeView is currently seeking a Desktop Field Support Technician for one of our clients. If you love building and supporting technology solutions that make businesses successful, then read on for more details. TITLE: Desktop Field Support Technician LOCATION: Castle Rock, CO BENEFITS & PERKS: Medical, Dental & Vision on your first day, 4% match on 401(k), Life Insurance, Short & Long-Term Disability, employee perks, and more (detailed below). HOW YOU WILL MAKE AN IMPACT Provide primary computer, peripheral, process, and application support by phone and in person. Diagnose and resolve technical hardware and software problems using multiple troubleshooting techniques and all available resources. Take ownership of reported incidents and problems, maintaining consistent communications and ensuring resolution. Perform initial assessment and prioritization of reported issues. Work with other IT personnel to investigate and resolve performance problems with applications and/or systems. Perform remote administration of PC's and other devices. Provide lifecycle management of the desktop computing environment. This includes security updates, virus scan reviews, and hardware maintenance as needed. Create, develop and maintain functional documentation for applications, hardware, and processes. EXPERIENCE REQUIRED Minimum of 3 years of work experience of which, 1+ years of Helpdesk experience. Knowledge of the following required: IT Service Desk operations, Microsoft Operating Systems, basic TCP/IP networking skills, and Office 365.Knowledge of the following desired: SCCM, Symantec Enterprise Protection antivirus client. Possess considerable knowledge of both software applications and hardware used for automated processes. Ability to establish and maintain effective working relationships. Able to communicate affectively using both oral and written forms to both technical and basic user levels. Must possess good organization and prioritization skills. The ability to develop logical plans of action for troubleshooting is a must. Work with little or at times, no supervision. A high school diploma or GED supplemented by two years of computer related education. Must possess a valid driver's license and insurance policy to drive vehicles. ITIL Certification or equivalent preferred. BENEFITS BridgeView makes it easy to say “yes” to joining our team, with national Medical, Dental, Vision, and Life Insurance coverage effective on your very first day. Our 401(k) is 4% matched and fully vested, and we offer voluntary benefits such as TelaDoc, Short & Long-Term Disability, Critical Illness, Accident, AD&D, Legal Shield, etc. We help you take care of your mind with a paid subscription to the Calm app, and your wallet with cashback available through thousands of vendors (Ace Hardware, Verizon, Overstock.com, and more). ABOUT BRIDGEVIEW BridgeView is a talent and technology consulting company that helps business leaders build exceptional technology teams and deliver complex projects with confidence. Since 2005, BridgeView's tenured recruiting team has built a vast network of niche technologists and executive leadership candidates to help our clients solve their most complex talent challenges. Paired with strategic consulting services, BridgeView further delivers project collaboration in the areas of people, process, and technology. This blended approach allows clients to adjust in real-time to align with their budgets while receiving Big 5 expertise to meet their objectives. BridgeView. Within Sight.

Our client in Boulder, Colorado has an immediate need for a Scheduling Specialist on a minimum 2 month contract basis and may consider contract to hire . Company Profile: Educational organization University setting serving both undergrad and graduate institutions Scheduling Specialist Role: The Scheduling Specialist oversees all course scheduling, including the creation of printed and online course schedules, and coordinates centralized space scheduling. Collaborate with academic and operational departments to create efficient space solutions and communicate schedule changes to students and staff. Work with the Events Manager to secure and negotiate event space for public events, providing backup scheduling support as necessary. Partner with Academic Affairs to publish the course catalog, track curriculum changes, and communicate policy updates. Ensure the integrity of student data across systems and collaborates with various committees as needed. Manage student files, producing reports as needed Perform administrative duties in software systems, including account management, system coordination, training, and data quality assurance. Maintains comprehensive knowledge of registration processes, monitors scheduling trends, and help maintain accurate reporting. Ensure adherence to academic policies, calendars, and building hours while supporting staff training and assisting with registration concerns. Other duties as needed. Scheduling Specialist Background Profile: Bachelor degree 4+ years of administrative experience Working knowledge of Microsoft 365 suite of applications (including Outlook, Excel, Word, etc.) High attention to detail and accuracy Sensitive to deadlines and timeliness in responding to/ following up on information requests Able to engage in complex trouble shooting Able to conduct independent research, analyze data, and overall flexibility in learning new technologies Strong professional ethics and integrity Able to maintain privacy and confidentiality in all interactions as required Features and Benefits while On Contract: We go beyond the basic staffing agency offerings! You can see the extensive list of benefits on our website under the Candidate Benefits tab. Features and Benefits of Client: Medical, Dental Vision, PTO Equal Opportunity Employer. Candidates must be authorized to work in the United States without sponsorship. The client cannot sponsor any visas. Disclaimer: Sensitive and personal data will not be requested until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.

BITS - Bolder IT Solutions, INC is an IT solution provider and a white label Enterprise Service Provider located in the Denver Metropolitan Area. We work with start-ups and Fortune 100 companies to help them grow through IT and technology transitions. Role Description This is a full-time hybrid role for a Managed Services Specialist at BITS. The Managed Services Specialist will be responsible for providing IT service management, technical support, network security, and sales support. The role is located in the Denver Metropolitan Area with flexibility for some remote work. Qualifications Managed Services and IT Service Management skills Technical Support and Network Security skills Sales skills Experience in managing IT services and resolving technical issues Knowledge of network security protocols and best practices Strong sales and customer relationship management skills Excellent communication and problem-solving abilities Relevant certifications in IT service management or network security are a plus

Senzime, a global medical device company based in Uppsala, Sweden, is renowned for its precision-based patient monitoring solutions for perioperative safety. Our flagship innovation, TetraGraph, stands out as the quantitative train-of-four monitor of choice for clinicians worldwide. Powered by the 5th-generation EMG algorithm, TetraGraph guides dosing and reversal strategies with precision, ensuring seamless paralytic management. Role Description As a Clinical Product Specialist (CPS) at Senzime, you will play a crucial role in clinical evaluations, product implementations (installation/adoption), follow-up education, and our training programs. Your work will be instrumental in driving product adoption by new customers and ongoing product utilization of existing accounts, making a significant impact on patient safety. This position requires 60-70% travel, with an expectation of traveling on an average of 3-4 days a week. Candidates must be live in the Denver or Salt Lake City metro areas, within a 1-hour commute of the airport due to travel requirements. Key Job Responsibilities ◦ Lead clinical evaluations ◦ Provide detailed product education/training to Anesthesia and Critical Care providers ◦ Execute tailored implementation plans for successful product installs ◦ Conduct customer follow-ups to drive meaningful adoption ◦ Attend conferences, engaging with new and existing customers Minimum Requirements ◦ Bachelor's degree required ◦ RN or RRT license strongly preferred ◦ Must have an ICU background (pediatric or adult) ◦ Minimum 3+ years of critical care clinical experience ◦ Ability to effectively communicate complex clinical content ◦ Strong project management skills ◦ Experience creating and delivering presentations to small and large audiences with confidence ◦ Can thrive in a team environment and work well alone (strong self-initiative) ◦ Valid driver's license ◦ Extensive travel, 60-70%, overnight stays required ◦ Must live within one hour of Denver airport What We Offer ◦ Competitive pay ◦ Health, Dental, & Vision Insurance ◦ Employer-funded HSA ◦ Monthly car and cell phone stipend ◦ Flexible paid time off ◦ Fantastic culture

Length: Permanent Salary: up to $125k Work: Hybrid 2 days remote Essential Duties and Responsibilities: Drafting and reviewing title commitments and preparing comment letters, reviewing surveys and preparing comment letters, entity formation Ability to coach and teach others on the fundamentals of Titles and Surveys The ability to follow through on multiple projects and ensure all deadlines are met for assigned cases Required and Preferred Qualifications: Minimum of 7 years of experience with hands on Title and Survey experience, drafting and reviewing for Commercial Real Estate The successful candidate will have strong organizational and writing skills, as well as the ability to manage a high volume of work and continue to be detail-oriented Excel skills required, in addition to strong overall computer knowledge

The purpose of the Regional Account Specialist Supervisor role is to manage a team of 6-10 Account Specialists, provide day-to-day direction of their activities and monitor their performance metrics; work with personnel from other departments to resolve critical and complex issues; develop and implement departmental procedures; and manage Account Specialists to ensure that World Class customer service is maintained. The Regional Account Specialist Supervisor is also responsible for managing and motivating Account Specialists to provide the highest level of customer service to both internal and external customers. Anticipated deadline to apply: 2/6/25 This deadline is Johns Manville's good faith estimate of when the application will close. Johns Manville may extend the deadline and will update this posting promptly if it is extended. Your Day-to-Day: Assess Advocates performance and provide timely feedback on development opportunities designed to enhance service quality and employee growth Conduct monthly one-on-one sessions with Account Specialists to review monthly service metrics and to provide performance feedback Monitor team and individual service metrics weekly and monthly If results are below target, develop and implement plans for improvement Provide weekly report of activities on the above to the Manager Prepare and deliver semi-annual performance evaluations; recommend annual salary increases and bonus amounts; and communicate to employees Work with Account Specialists to develop plans for continuous improvement through training and other career development opportunities Coach and motivate employees to succeed in current role Work with Manager to develop and execute disciplinary action when necessary. Hire and on-board new Account Specialists Manage documentation of policies and procedures, ensuring that they are current and communicate changes to team in a timely manner Provide timely direction to employees regarding operational issues as they arise and develop and implement ad hoc temporary processes and procedures May be required to perform other related duties as assigned What You Bring to The Team: BA degree or equivalent with minimum 3 years of experience. Prior experience leading or supervising employees preferred. Strong interpersonal, verbal and written communications skills Solid analytical and decision-making skills with the ability to think through complex issues Proficient in Microsoft Word, Excel, Outlook Solid Software knowledge: DCS, SharePoint, SalesForce, CURE, SAP and Cisco phone system Solid knowledge of Accounts Receivable concepts for deduction resolution Solid attention to detail Expert organizational prioritization skills Solid ability to multi-task Expert ability to work in a team environment as well as independently with limited supervision Solid product knowledge Solid problem resolution and negotiation skills Solid listening skills Expert relationship building skills with internal external customers Working knowledge of SAP or ERP systems Manages a staff of 6 - 10 salary employees, sets direction and deploys resources. Responsible for performance evaluations, pay reviews, hiring and terminating. Minimal travel required (0 - 10 days per year) Work environment is typical of an office setting

Status: 12-Month Contract (Possibly extended) Integration Support Specialist Salary: $65-$75/hr Hybrid Schedule: On-site 3 days per week About the company: Since 1978, our technology solutions have been helping customers reach new levels of success by connecting information, positioning, and communication. Our solutions are at work in over 150 countries and we have employees in more than 40 countries. This, coupled with a highly capable network of global dealers, and distribution partners, helps our customers to thrive across the world, with local support. We are an industrial technology company, concentrated on helping the world work, better. Our technology enables jobs to get done more precisely and accurately so you can build, construct, grow, and move the things we need to live our lives and build future communities. We are in constant movement toward a transformation that turns ideas into action, plans into productivity, and productivity into results. With over 2,000 worldwide patents and R&D centers in more than 15 countries, we augment our organic product development with strategic acquisitions to bring the latest technologies to a wider market. Integration Support Specialist: Our client is seeking a highly skilled Integration Support Specialist with strong expertise in Mulesoft Anypoint Platform to join their dynamic team. This role focuses on integration management and is essential for maintaining operational excellence by addressing technical issues, managing support tickets, and ensuring seamless software integration. If you thrive in a fast-paced, technical support environment, this opportunity is for you! This role is a hybrid model in Westminister, Colorado. Integration Support Specialist Responsibilities: Handle support tickets efficiently, collaborating with stakeholders to promptly address integration issues. Review and interpret data logs, identify errors, and provide timely resolutions to support tickets, focusing on Mulesoft technical troubleshooting. Focus primarily on support tasks, with testing responsibilities as a secondary priority. Diagnose and resolve integration issues involving multiple applications, acting as the middleware expert. Manage, prioritize, and juggle tasks while maintaining a clear focus on one integration task at a time. Build and maintain strong rapport with stakeholders across various teams. Conduct data matching, cloud system reviews, and integration monitoring, ensuring consistent operational support. Occasionally adjust to evening work hours to coordinate with offshore team members. Integration Support Specialist Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Strong hands-on experience with Mulesoft Anypoint Platform (version 4.3 or 4.4) and its components, connectors, and transformations. Proven debugging skills, particularly with Mulesoft login issues and configurations. Proficiency in reading and diagnosing logs and background system issues, with the ability to respond rapidly to support tickets. Effective communication and collaboration skills to interact with stakeholders and other team members. Experience in managing high-priority tickets and working within fast-paced environments. Critical thinking and problem-solving abilities, with a proactive approach to troubleshooting. Ability to work both independently and within a team, adjusting to changing priorities. Preferred: AWS Cloud knowledge. Python experience, though not required. Familiarity with Agile methodologies. Experience in resolving Mulesoft API integration issues, reviewing logs, and managing configurations.

Integration Support Specialist (Mulesoft) Duration: 12-Month Contract, potential for extension Pay Range: $60 - $70/hr W2 with benefits available Please note: This is a direct W2 contract, NOT open for sponsorship, third parties, or C2C. Required Skills: Solid hands-on programming experience in Mulesoft Anypoint Understanding of RESTful APIs, JSON, XML, and API management About the Role We are seeking a skilled Integration Support Specialist with expertise in MuleSoft to join our team. This role focuses on production support, testing, debugging, and system integration. While development is part of the responsibilities, the primary focus is on supporting and maintaining robust integrations across multiple systems. Key Responsibilities Provide MuleSoft production support, including debugging, user acceptance testing (UAT), and addressing support tickets. Collaborate with middleware teams to ensure seamless integration and data synchronization between systems (e.g., Oracle, Salesforce). Conduct logging and infrastructure monitoring for MuleSoft Anypoint Platform version 4.4 (experience with 4.3 acceptable). Respond to and resolve integration issues, working closely with offshore teams as required. Manage and optimize REST APIs, SOAP, HTTPS, and other web services for system integration. Participate in connector integration with platforms like Salesforce, JMS, and Databases. Document and maintain best practices for MuleSoft support and integration activities. Key Skills and Qualifications Hands-on expertise in MuleSoft Anypoint Platform and API management. Strong knowledge of integration tools and technologies, including RESTful APIs, JSON, and XML. Familiarity with development and debugging using Python and logging tools. Proven experience in middleware integration and troubleshooting issues. Connector experience: Salesforce, JMS, Databases, etc.

ABOUT US: Biodesix is a leading diagnostic solutions company with a focus in lung disease. The Company develops diagnostic tests addressing important clinical questions by combining multi-omics through the power of artificial intelligence. Biodesix offers five Medicare-covered tests for patients with lung diseases. The blood based Nodify Lung nodule risk assessment testing strategy, consisting of the Nodify XL2 and the Nodify CDT tests, evaluates the risk of malignancy in pulmonary nodules, enabling physicians to better triage patients to the most appropriate course of action. The blood based IQLung™ strategy for lung cancer patients integrates the GeneStrat targeted dd PCR™ test, the GeneStrat NGS test and the VeriStrat test to support treatment decisions across all stages of lung cancer with results in an average of two to three business days, expediting the time to treatment. Biodesix also leverages the proprietary and advanced Diagnostic Cortex AI (Artificial Intelligence) platform, to collaborate with many of the world's leading biotechnology and pharmaceutical companies to solve complex diagnostic challenges in lung disease. For more information about Biodesix, please visit ***************** OBJECTIVE OF THE POSITION: The Patient Support Specialist Medical Billing role is a billing system and billing process expert with a competent overview of the Biodesix tests, organization and billing policies / aligned processes. The (PSS) I is the initial point of contact within Biodesix for most stakeholders desiring additional information about their Biodesix tests, billing and financial aid programs and processes and is comfortable guiding stakeholders through expectation setting for their claims experience with Biodesix, from Test Order through billing. The Patient Support Specialist will be able to navigate all applicable Biodesix computer and phone / CRM systems and processes to provide timely and accurate responses to predominantly patient questions. RESPONSIBILITIES: Answer incoming stakeholder phone calls, e-mails and other customer contacts within Biodesix. Diligently pursue accurate and timely first touch resolution to patient enquiries on billing. This can include collaborative review with Billing Specialists as subject matter experts. Diligently and accurately answer non-clinical stakeholder questions on Biodesix testing. Delegate incoming calls that require escalation to an appropriate team member, or team following QMS policies and procedures, where applicable Timely and accurately communicate and execute on the Biodesix Financial Assistance program process Work with those patients that are selected for FPP audit to collect the appropriate data, provide to audit reviewer and communicate results of audit to patient. Work with patient interaction team to resolve patient interactions and escalated complaints, as applicable to the billing process Refer actionable claims requests to the appropriate Billing team members on behalf of the customer. Review and generate patient statements. Guide payment processes and support payment acceptance directly. REQUIREMENTS: Superior understanding of the Biodesix medical billing process, billing systems and US medical insurance, including how to access, interpret and review eligibility, Benefits, EOBs and claims status detail Working understanding of Microsoft Excel and associated MS Office programs Calm and compassionate phone demeanor, able to diffuse situations and escalate appropriately Detail oriented Attention and adherence to good documentation practices (GDP) in all aspects of the role Ability to multi-task and balance competing demands in a hectic environment and call volume time periods Acts with urgency to meet department SLAs and delivers excellent customer experience EDUCATION AND EXPERIENCE: 2-5 years operational experience in medical billing and systems. 2-5 years phone based customer service experience, preferred. Experience with Quadax billing software and/or Sales Force software, a plus. Spanish language fluency, required. JOB LOCATION Louisville, CO - On-Site COMPENSATION: We are excited to provide: Hourly rate starting at $23.03 Discretionary Bonus opportunity Comprehensive health coverage: Medical, Dental, and Vision Insurance: Short/Long Term Disability and Life Insurance Financial benefits: 401(k), Flex Spending Account 120 hours of annual vacation 72 hours of paid sick time off 11 paid holidays + 3 floating holidays Employee Assistance Program Voluntary Benefits Employee recognition program Individual base compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related aspects. Biodesix is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.