📍 Onsite | Malvern, PA
💰 $26-$28/hr
A global manufacturing and building solutions leader is seeking an experienced Customer Service professional to support its onsite service operations in Malvern, PA. This role is ideal for someone who excels in a fast-paced environment and takes pride in delivering accurate, high-quality service.
Onsite role (not remote)
Must be flexible for a shift between 7:30am and 6pm (8-hour shift), with flexibility for OT
What You'll Do
Manage and maintain customer orders in SAP
Process EDI and standard orders; verify pricing and availability
Coordinate with sales, logistics, and operations to ensure on-time delivery
Resolve customer issues, complaints, and RMAs with professionalism
Track shipments, expedite urgent orders, and communicate updates clearly
Keys to Success
SAP order management experience
2-4 years of customer service experience (manufacturing/building products preferred)
Strong communication, organization, and multitasking skills
Customer-focused mindset with strong problem-solving ability
$26-28 hourly 4d ago
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Customer Support Specialist
Garfield Refining 3.8
Specialist job in Philadelphia, PA
Garfield Refining is a 130+year-old precious metal refinery located in Philadelphia, PA. A leader in precious metal refining, Garfield provides award-winning refining solutions to the dental, jeweler, pawnbroker, manufacturing, and death-care industries. Our team is passionate about delivering award-winning service-and we're looking for someone equally passionate to join us as a Customer Support Specialist.
In this role, you'll learn our business from the ground up, gaining hands-on experience across customer service, operations, and administrative functions. Whether you're looking to build a career in Sales, Account Management, Customer Service, or Business Administration-this is a great place to start.
What You'll Be Doing:
Opening and processing daily shipments efficiently and accurately
Entering and maintaining accurate customer data into our software systems
Maintain a positive and professional attitude toward customers
Answering phone calls and directing them to the appropriate team members
Delivering excellent customer service and communication at every touchpoint
Escalating complex or urgent issues to management as needed
Supporting other departments and projects as assigned
You might be a great fit if you have:
At least 1 year of experience in a professional environment
Associate's or Bachelor's degree preferred (but not required-we provide thorough training)
A quick and adaptable learning style
Proficiency in Microsoft Office, particularly Excel
Strong organizational skills and sharp attention to detail
A passion for helping people and providing excellent service
A dependable work ethic and collaborative mindset
Why Join Our Team?
Benefits and Perks may include:
Competitive salary
Subsidized medical, dental and vision plans for employees and their family members.
401(k) with employer contributions
Paid Time Off
We're proud to be an equal opportunity employer. We are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We base our employment decisions on our business's needs, job requirements, and applicants' qualifications. In other words, we only care that you're the best person for the job.
$44k-62k yearly est. 5d ago
Regional Installation & Service Specialist - Northeast
Silentia Us
Specialist job in King of Prussia, PA
About Silentia
Silentia is a Swedish, family-owned company founded in 1989 and headquartered in the U.S. in King of Prussia, PA. Silentia has been operating in the United States since 2014, partnering with leading healthcare systems across the country to improve patient privacy, infection control, and clinical workflows.
We design and manufacture an innovative hard-surface patient privacy screen system that replaces traditional hospital privacy curtains, cubicle curtains, and shower curtains. Our modular and configurable solutions are designed to fit any healthcare environment.
With more than 4,000 product combinations in use across 50+ countries worldwide, Silentia's solutions are proven to help reduce the risk of cross-infection while enhancing patient dignity, staff efficiency, and sustainability in healthcare settings.
Job Description
The Regional Installation & Service Specialist - Northeast is a hands-on technical role responsible for the delivery, installation, commissioning, maintenance, and repair of Silentia's patient privacy screen systems across hospitals and healthcare facilities in the Northeast region.
Key Responsibilities
Perform on-site installation of Silentia privacy screen systems
Interpret floor plans and installation drawings
Assemble, mount, level, and secure systems
Conduct final walkthroughs and handoff
Provide on-site service and repairs
Diagnose and resolve issues
Perform warranty and non-warranty service calls
Support sales with site walks and assessments
Act as technical contact for facilities teams
Coordinate deliveries and tools
Maintain inventory
Submit service and installation reports in Salesforce
Qualifications & Experience
Required
3-7+ years of installation or field service experience
Experience working in a healthcare environment or equivalent setting
Ability to read floor plans, technical drawings, and installation guides
Strong mechanical aptitude
Excellent communication skills
Valid driver's license with a clean driving record
Maintain hospital vendor credentialing and access requirements
Ability to travel extensively
Comply with all applicable federal, state, and local laws, regulations, and hospital policies while performing installations and service
Preferred
Healthcare furniture or architectural systems experience
Infection control familiarity
CRM experience
Physical Requirements
Ability to lift and maneuver equipment weighing up to 75 lbs
Ability to stand, kneel, and climb ladders
What We Offer
Competitive salary
Company van provided
Tools and safety gear provided
Comprehensive health, dental, and vision insurance
Generous PTO and holiday schedule
Option to participate in 401(k) plan
$46k-86k yearly est. 3d ago
Legal Intake Specialist
Bernard Nickels & Associates
Specialist job in Cherry Hill, NJ
Job Title: Legal Intake Agent
Job Type: Temp-to-perm (60-90 days, convert to perm if successful).
Shifts available: 4 openings...
Sat thru Wed - 8am-4pm - Thurs and Fri off
Wed thru Sun - 8am-4pm - Mon and Tues off
Sat thru Wed - 4pm-12am - Thurs and Fri off
Mon thru Fri - 4pm-12am - off Sat and Sun
Keys to the role:
Great Entry Level role with a major Law Firm!
Recent bachelor degree grads are encouraged to apply
Growth path
Growth & Leadership Path... there is an opportunity to move into leadership roles, such as Legal Assistant or Doc Valuation (typically within 1-3 years). Prefer candidates interested in evolving into leadership positions after 6-8 months.
Overview:
Are you passionate about helping others and providing exceptional service? A leading law firm in mass tort and class-action litigation, is seeking dedicated Intake Center Agents to join our team.
As an Intake Center Agent, you'll be the first point of contact for potential clients, delivering a welcoming and supportive experience. This role offers growth opportunities to advance into leadership positions or explore new roles within the firm. If you're detail-oriented, compassionate, and thrive in a fast-paced environment, we'd love to hear from you.
Client Interaction:
Answer inbound calls and address client inquiries with empathy and professionalism.
Make outbound calls to follow up on potential client leads, ensuring prompt and accurate responses.
Prioritize inbound calls and new intakes, adhering to protocols for timely and effective service.
Information Gathering & Documentation:
Collect detailed information from clients, following specific intake guidelines.
Accurately document call details, including client needs and relevant information, in the system.
Ensure thorough and precise data entry to support the legal intake process.
Support & Service Quality:
Provide clients with a positive and informative experience, addressing any questions or concerns.
Communicate important information about our services and assist clients in understanding the process.
Respond to client feedback and requests with a commitment to maintaining high satisfaction levels.
Adherence to Protocols:
Follow all call scripts and protocols for consistency and quality.
Work with the leadership team to improve call handling techniques and continuously enhance service.
Qualifications:
Associate or bachelor's degree preferred, High school diploma or equivalent required
College grads preferred; strong communicators adept in sensitive situations.
Go-getter, growth-oriented, ambitious, with leadership potential.
Interest in the legal field is a plus
Call center or customer service experience is preferred but not mandatory.
Reliable transportation
Strong verbal communication and active listening skills.
Ability to work in a fast-paced, high-volume environment.
Basic knowledge of legal terminology is a plus, but not required.
Excellent organizational skills and attention to detail.
Ability to handle sensitive and confidential information with discretion.
Proficiency in Microsoft Office and case management software (Salesforce) preferred.
$35k-54k yearly est. 4d ago
Conflicts Specialist
Duane Morris LLP 4.9
Specialist job in Philadelphia, PA
JOB TITLE: Conflicts Specialist
DEPARTMENT: Office Services
OFFICE: Philadelphia
OVERVIEW: Duane Morris LLP, a global law firm with 900 + attorneys in offices across the U.S. and around the world, offers innovative solutions to the legal and business challenges presented by today's evolving global markets.
SUMMARY: Assists in the identification of potential conflicts of interest through conflicts database research of client and matter information provided by attorneys, support staff, potential new lateral attorneys; producing reports through the firm's conflict of interest database software.
ESSENTIAL FUNCTIONS:
• Reviewing submissions to the conflict-of-interest database for accuracy and completeness; limited research to confirm complete names and spelling to ensure accuracy of the firm's conflict of interest data.
• Running conflict of interest report and special related reports and listings.
• Assisting with uploading clients and matters to firm's billing system; associating related parties with matters opened.
PREFERRED QUALIFICATIONS:
• Ability to define, analyze and collect data, establish facts, and draw valid conclusions.
• Must possess and demonstrate good oral and written communication skills.
• Possess good organizational, planning and time management skills necessary to prioritize and successfully accomplish numerous tasks and projects and complete them under strict time constraints.
• Good interpersonal skills necessary to communicate and interact with a diverse group of contacts and provide and request information with courtesy and tact. Service and detail-oriented work-related style required.
• Work occasionally requires more than 35 hours per week to perform the essential duties of the position and could require irregular hours.
EDUCATION AND EXPERIENCE:
• College degree.
• Minimum of one year related experience preferred.
BENEFITS:
Comprehensive healthcare, dental, vision, and prescription plans.
Commuter, HSA and FSA spending accounts
Short-term and long-term disability and life insurance coverage
401k and Pension Plan
22 PTO days, 11 paid holidays
Employee Referral Bonus ($3,000.00)
ACCOMMODATION STATEMENT: If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact Nate Maxwell at ************.
CALIFORNIA APPLICANTS: Please visit our Privacy Notice and to learn about our information practices in the application and employment context.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities or requirements. In addition, Duane Morris reserves the right to amend, suspend or terminate any
$66k-93k yearly est. 1d ago
AUTHORIZATION SPECIALIST
Cooper University Health Care 4.6
Specialist job in Ardmore, PA
About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Financially clears scheduled inpatient and outpatient services, including office visits, testing, diagnostic studies, surgeries and procedures, prior to date of service. The financial clearance process encompasses any or all of the following functions: * Verifies insurance eligibility and plan benefits. * Contact patients with inactive insurance coverage to obtain updated insurance information * Validates coordination of benefits between insurance carriers. * Explains insurance plan coverage and benefits to patients, as necessary. * Secures insurance authorizations and pre-certs for patient services both internal and external to Cooper. * Creates referrals for patients having a Cooper PCP. Contacts external PCPs to obtain referrals for patients scheduled with Cooper providers. * Refers patients with less than 100% coverage to Financial Screening Navigators. * Identifies copayment, deductible and co-insurance information. * Collects and processes patient liability payments prior to service. Provides clear and concise documentation in systems. Communicate daily with insurance companies, internal customers, providers and patients. Experience Required * 2 years of insurance verification or registration experience in a hospital or physician office preferred. * Working knowledge of medical insurance plans & products, coordination of benefits guidelines, and requirements for authorizations, pre-certifications and referrals preferred. * Proficiency in working with payor on-line portals, as well as NaviNet, Passport or other third-party eligibility systems preferred. * Experience working in a high-volume call center preferred. * Proficiency in IDX Flowcast, Imagecast, and EPIC EMR systems preferred. Education Requirements High School Diploma or equivalent. Special Requirements * Skilled in use of computers and software applications, i.e., Microsoft Word, Excel, Outlook, Access, registration and billing systems. * Basic knowledge of medical diagnoses and procedural codes * Excellent verbal and written communications skills * Ability to organize, take independent action and project Cooper values to customers and coworkers.
$35k-41k yearly est. 3d ago
Patient Support Specialist
Kellyconnect | Contact Center Solutions
Specialist job in Horsham, PA
As a part of the customer service team, you will support eligible cancer patients and their caregivers through their journey. We are deeply committed to providing patients/caregivers with an exceptional service experience, so they are well-positioned for treatment and to receive care.
We are looking for someone who is service-oriented with the ability to drive insights and operational enhancements in a dynamic environment, while remaining forward-thinking to proactively and reactively respond to patient and caregiver needs. A successful candidate must have excellent communication and critical thinking skills. This role represents a unique opportunity to directly assist patients/caregivers in close partnership with internal and external supplier partners.
The Patient Support Specialist will play a critical role in managing the day-to-day operations of the patient support program by assisting with patient/caregiver eligibility, enrollment, travel logistics and reimbursement where appropriate. To best support patients and their caregivers, the team will be set up as contact center with operating hours of 7:30AM to 8PM Monday through Friday in which you will be expected to work 8.5 hour shifts within operating hours.
The team operates on a hybrid/remote schedule, working 3 days in-office, 2 days remote.
MUST RESIDE IN OR NEAR HORSHAM, PENNSYLVANIA
This team operates on 4-week rotation schedule; all candidates must be comfortable with rotating shifts. Example of shifts:
-- 1 Week: 7:30 AM - 4:00 PM
-- 2 Weeks: 9:00 AM - 5:30 PM
-- 1 Week: 11:30 AM - 8:00 PM
You must welcome the challenge of working in a highly visible role where you can meaningfully impact the health and well-being of others. You should be a motivated self-starter and quick study who approaches assignments with urgency and diligence.
Responsibilities:
Serve as the point person for a select number of patients/caregivers in supporting their treatment through an online case management system
Respond to inquiries from patients/caregivers/sites regarding the patient support service offerings using a call guide resource
Perform administrative functions of requesting and responding to travel and logistics, sometimes urgently since last minutes change is highly probable while staying calm and offering support to the patient/caregiver
Validate patient travel expenditures in compliance with SOPs and provide reimbursement through third-party supplier partner
Enter and maintain accurate data and records into the patient management tool in compliance with the program requirements
Follow all SOPs to ensure program compliance in working with patients and capturing data requirements needed for the program
Capture all required elements for enrolled patients to process reimbursement and ensure compliance with the program requirements
Proactively work with patients/caregivers showing empathy and compassion throughout their treatment plan
Work to monitor performance and help find operational improvements in the end-to-end patient experience so that we can continue to improve our service offerings over time in support patients
Other duties as assigned
Qualifications:
Associate Degree required; B.S. or B.A. degree preferred
A minimum of 3 years of relevant experience is required, pharmaceutical/medical call center experience preferred
Excellent oral and written communication skills with the ability to demonstrate patient empathy and support is required, bilingual capabilities are a plus
Ability to learn and work within IT platforms to document patient cases
Effectively collaborate in a team environment that will require you to coordinate activities and build partnerships across internal/external organizations
Skilled in problem-solving and using personal knowledge and any other valuable resources to work through ambiguous situations and ensure a positive customer experience
Demonstrates excellent care management and ability to maintain records, in accordance with the program design and compliance standards
Eager to take ownership, be proactive, and see patients/caregivers through their entire CAR-T journey
This position will be in Horsham, PA at the CAR-T contact center and may require limited travel to other locations for business meetings (temporarily remote)
Willingness to flex in a dynamic fast-paced environment with changing patient/caregiver needs
Demonstrated excellence in communication skills in speaking with patients/caregivers in caring manner so they feel supported throughout their treatment journey
Demonstrates ability to complete tasks with sense of urgency while adhering to SOPs and established program business rules
Strong understanding of the importance of adhering to SOPs to ensure compliance throughout the process
Strong financial management skills to reconcile receipts for patient reimbursement
Self-starter skilled in problem-solving and using personal knowledge and any other available resources to work through ambiguous situations to resolve issues for patients/caregivers and ensure their complete satisfaction
Exhibits excellent organizational skills with the ability to prioritize activities to address patient travel, logistics and reimbursement support needs
Effectively work in a team environment that will require you to coordinate activities, build partnerships across multiple stakeholders, both internally and externally
Agile learner who is comfortable operating in complex environments and shielding patients/caregivers from the complexity
Passionate about supporting cancer patients with multiple myeloma, with the ability to translate their needs and serve as a resource for our services
Get a complete career fit with Kelly .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly:
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Acerca de kelly
El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año.
Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.
$33k-57k yearly est. 2d ago
Oracle ERP Product Specialist
Office of The Chief Financial Officer
Specialist job in Philadelphia, PA
Government of the District of Columbia Office of the Chief Financial Officer (OCFO) Oracle ERP Product Specialist IT Specialist (Product Specialist - CLOUD) $103,650 - $157,830.00 Annually The Office of the Chief Financial Officer (OCFO) whose mission is to enhance the fiscal and financial stability, accountability and integrity of the Government of the District of Columbia is in search of an Oracle ERP Product Specialist (IT Specialist Product Specialist- Cloud).
This position is located in the Office of the Chief Financial Officer (OCFO), Office of the Chief Information Officer (OCIO). The Information Technology Specialist works closely with the Office of the Chief Financial Officer and other District government stakeholders in conducting work that involves the design, documentation, development, modification, testing, installation, implementation, and support of new or existing applications software.
Duties include, but are not limited to:
Gather and analyze business requirements and translating requirements into applications
Configure, test, and implement modifications to Oracle ERP or EPM Cloud Modules such as Account Receivables, Payables, General Ledger, Purchasing, Projects, Grants, Cash Management, and budget modules
Troubleshoot and work with vendors to resolve issues with product functionality
Working with security staff to document and implement processes and procedures to ensure compliance with District, OCIO, and IRS security controls.
Performs other related duties as assigned.
Minimum Qualifications
Five (5) years of progressive experience performing duties and responsibilities such as gathering and analyzing business requirements and providing technical solutions; conducting configurations, testing, and troubleshooting financial systems or Oracle Financials modules (i.e., Accounts Payable, Receivables, Purchasing, General Ledger, Projects, Grants, Budget, etc.) and knowledge of System Development Life Cycle (SDLC). Oracle ERP/EPM Cloud and public sector particularly state and local government experience preferred.
This post is for an upcoming opportunity and not for immediate hire. We are currently gathering resumes for future roles, and a member of our team may contact you to discuss potential opportunities.
For initial review, please submit your resume to or the Office of the Chief Financial Officer, Human Resources Division, located at 1101 4th Street, SW, Suite W220, Washington, DC 20024.
The OCFO offers a competitive salary and benefits package including medical, dental, retirement, and educational assistance.
The Office of the Chief Financial Officer is an EQUAL OPPORTUNITY EMPLOYER
$103.7k-157.8k yearly 2d ago
Corrections Records Specialist - SCI Muncy
Commonwealth of Pennsylvania 3.9
Specialist job in Montgomery, PA
Do you have a strong attention to detail, a commitment to procedural integrity, and the organizational skills to manage complex information? If so, the Department of Corrections (DOC), State Correctional Institution (SCI) at Muncy is seeking a motivated Corrections Records Specialist. Do not miss this opportunity to join a dedicated team responsible for verifying and ensuring compliance with sentence requirements. If you are eager to experience professional challenges along with various opportunities for growth, then we encourage you to apply today!
DESCRIPTION OF WORK
As a Corrections Records Specialist, you will be responsible for maintaining and verifying inmate records within SCI Muncy. You will maintain DC-15 master files, analyze court documents, revise sentence structures, review commitment credits, and apply changes made by the court or parole board. You will process cases to ensure inmate release is legal, timely, and compliant with all necessary requirements. This role requires effective communication skills to interview, photograph, and fingerprint inmates, as well as to explain complex sentence status changes to staff and inmates. In addition, you will register violent offenders and sex offenders, coordinate inmate transportation for court appearances, and provide court testimony about inmate identity and sentence status as needed.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
Full-time employment, 40 hours/week
Work hours are 9:00 AM to 5:00 PM, Monday - Friday, with a 30-minute lunch.
Telework: You will not have the option to telework in this position.
Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $47,925.00 (before taxes).
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
One year as a Records Specialist 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
Three years of clerical or correctional custodial experience including one year in a correctional facility; or
An equivalent combination of experience and training, which includes one year of clerical or correctional custodial experience in a correctional facility.
Other Requirements:
Successful completion of basic training in Elizabethtown, PA is required
.
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
You must be able to perform essential job functions.
Legal Requirements:
You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date
.
Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.
$47.9k yearly 3d ago
Billing Specialist
Allstar Staffing Group
Specialist job in Philadelphia, PA
We have an immediate need for an E-Billing Specialist/Legal Biller for a leading law firm conveniently located in the Philadelphia metro area. This is a full time direct hire position that offers an excellent salary and benefits package and offers a hybrid schedule - 2 days in office and 3 remote. Hours are 8:00 AM to 5:00 PM.
Job Duties Include:
Submit invoices through the e-billing system and document progress within the eHub and eBilling Tracker.
Reviews newly opened client matters for assigned attorneys to determine if matters are available through e-billing websites.
Monitor e-billing daily - for new invoices and rejections; review daily new timekeeper report for new timekeepers that may need to be submitted for approval.
Ensures successful submissions of e-billed clients and assist with the resolution of any rejections.
Assist attorneys, Client Service Specialists, and clients with day-to-day e-billing questions and concerns.
Verifies that client setup, rates, and billing requirements are correct in the eBilling system.
As required, submits rate requests to related vendor sites.
Provide updates regarding invoice status to Client Billing Manager.
Ensures that all tasks are done in accordance with Firm and client billing guidelines and policies.
Work closely with supervisor and managers to resolve any e-billing or client e-billing issues.
Submit invoices though the e-billing system and document progress within BillBlast, Ebilling Portal.
Responsible for the submission of monthly/quarterly accruals as required.
Provide updates regarding invoice status to Billing Supervisors/Director of Billing.
Job Requirements Include:
Minimum of five (5) years' e-billing experience in a law firm (preferred) or other professional services organization required.
Ability to utilize various vendor websites and BillBlast system for electronic billing.
Previous experience with 3E or Elite accounting system strongly preferred.
Excellent customer service skills.
Must be self-motivated, very detail oriented, highly organized and reliable, have the ability to multi-task with a high volume of work and work well independently as well as in a team environment.
Strong oral and written communication skills and accuracy are a must.
Demonstrated experience using related accounting computer systems and Microsoft Office Suite, including Outlook, Word and Excel.
$30k-41k yearly est. 1d ago
Oncology/Hematology Specialist, Denver South
Incyte Corporation 4.8
Specialist job in Wilmington, DE
Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and autoimmunity. Incyte is committed to the rigorous pursuit of research and development excellence to improve the lives of patients, make a difference in health care, and build sustainable value.
The Company strives to discover and develop first-in-class and best-in-class medicines-advancing a diverse portfolio of large and small molecules.
Job Summary (Primary function):
The Oncology/Hematology Specialist, Denver South acts as primary customer contact for demand creation by executing the marketing strategy and promoting products.
Essential Functions of the Job (Key responsibilities):
The willingness and ability to travel as required, with accommodations available for individuals with disabilities.
Engage with customers through various channels, including in-person at their offices, virtually, or as requested, ensuring accessibility and inclusivity for all individuals.
Execute on marketing strategies, deliver branded sales messages and disease state education, execute planned promotional programs.
Represent in a professional, compliant, and ethical manner.
Provide feedback on marketing tools and tactics and effectiveness reviews of sales activities.
Utilize team members to address customer needs and ensure access to Incyte products for patients who need them.
Provide exceptional customer service through total account management, which includes ensuring product access and triaging all medical or reimbursement issues.
Execute on marketing strategies, deliver branded and disease state sales messages, execute planned promotional programs.
Demonstrate and communicate to external stakeholders in depth knowledge of the clinical benefits of Incyte's products.
Develop and maintain strong disease state knowledge and exemplary selling skills.
Create and maintain a strategically developed business plan that reflects in depth local market and account specific knowledge.
Consistently achieve or exceed revenue targets.
Qualifications (Minimal acceptable level of education, work experience, and competency)
Local Oncology market knowledge.
Customer centric selling approach.
Possession of a valid driver's license and a satisfactory driving record, or the ability to obtain one if required for the role.
Demonstrate ability to work effectively in matrix teams.
Demonstrate ability to gain consistent access and develop strong professional relationships with health care providers in community and academic settings.
History of successful sales performance documented in annual reviews and sales reports. Demonstrate strong business analytics and account management skills.
Minimum of relevant experience in the Hematology/Oncology market, with a preference for experience in hematology.
Minimum of several years of successful biotech/pharmaceutical sales experience, or equivalent relevant experience.
A bachelor's degree or equivalent experience is preferred.
The ability to travel is required using various modes of transportation (car, air, train, etc.). The level and frequency of travel, including overnights, will depend on the specific territory and/or business purpose or need. We encourage applications from individuals with disabilities and will provide reasonable accommodations to support travel requirements.
Demonstrated leadership capabilities, welcoming diverse perspectives and fostering an inclusive team environment.
Product 'access' knowledge.
Strong communication skills, including the ability to engage with diverse audiences.
Strong business planning acumen.
Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.
Incyte Corporation is committed to creating a diverse environment and is proud to be an equal opportunity employer.
We Respect Your Privacy
Learn more at: privacy-policy
The Incyte hiring organization processes your personal data to manage your job application in order to enter into an employment relationship with you if you are the successful candidate.
During the process, you may be asked to respond to questions that will screen out your application if you do not meet certain objective criteria required by the job. You can learn more about this process here.
You may have the right to access, delete, restrict, edit, move, or object to the use of your personal data. You may also have a right to report concerns to the authority responsible for data privacy in the country where the position is based or where you live or work.
You can learn more about Incyte's data protection practices here. By accessing this link you can learn about the types of personal data we collect, how we use it, whether collection and processing is optional, sources of the personal data we process, how it is shared, where it is stored or transferred to, how long we keep it, and contact information for Incyte, Incyte's data protection officer, and your supervisory authority (if applicable).
Please contact if you have any questions or concerns or would like to exercise your rights.
$86k-113k yearly est. 2d ago
Business Services Specialist I
Aon 4.7
Specialist job in Fort Washington, PA
Aon is looking for a Business Services Specialist I.
As a part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Surplus Lines business group within Aon Affinity. This a hybrid position based out of the Fort Washington, PA office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like:
Processing surplus lines individual filings for states
Processing surplus lines tax reports and payments monthly, quarterly, semiannually, and annually for all brokers
Processing stamping fee payments for states
Processing affidavits for surplus lines brokers
Stamping of Binder and Dec pages
Entering policy information into our Surplus Lines Oracle system as needed
Other projects as required by management
Skills and experience that will lead to success:
High level of attention to detail
Excellent communication skills both written and verbal
Driven to meet deadlines
Knowledge of Microsoft Office Suite, especially Excel
Strong mathematical skills
Understanding of compliance from a surplus lines perspective
Experience using Oracle is a plus
Education:
Bachelor's degree in Business, Accounting, or Mathematics is preferred or equivalent years of industry experience.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.
We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.
For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.
Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
The salary range for this position (intended for U.S. applicants) is $50,000 to $55,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.
A summary of all the benefits offered for this position:
Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
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$50k-55k yearly 3d ago
MYNT Onboarding Specialist
Akkodis
Specialist job in Marcus Hook, PA
Akkodis is MYNT Support Specialist for a contract position with a client Location Details: Boothwyn, Pennsylvania (100% Onsite).
Rate Range: $20-22/HR on W2 + benefits, the rate may be negotiable based on experience, education, geographic location, and other factors
Job Title: MYNT Onboarding Specialist
Location Details: Boothwyn, Pennsylvania (100% Onsite)
Type: Direct Hire
Client : Custom America
Job Summary
As a POS Software Onboarding Specialist working out of our Bellingham office, your primary job function will be to provide industry-leading customer service, including remote installation support, software training, menu creation and technical support, on our point-of-sale terminals and peripherals via phone, remote desktop and email to our dealers and end users.
Roles & Responsibilities:
Provide a positive customer experience through the entire project process from installation to go live.
Guide customers through the remote installation of MYNT POS systems, including hardware, network, and software set-up.
Assist customers with creating and making changes to menus.
Provide remote training for our POS systems.
Provide technical support to dealers and end users.
Provide troubleshooting and analysis support via phone and email.
Perform remote desktop sessions to aid in troubleshooting process.
Record detailed notes on hardware/software issues.
Qualifications:
2-year technical degree or equivalent experience.
Excellent communication skills and the ability to professionally communicate with customers over the phone and in written communication.
Extensive computer hardware and software knowledge.
Ability to proficiently troubleshoot technical hardware issues.
High attention to detail with the ability to learn on the fly.
Friendly professional personality with ability to keep composure during difficult calls.
Excellent organizational skills and the ability to prioritize tasks appropriately.
Experience with Salesforce or other CRM preferred.
Point Of Sale software experience is a plus.
Experience training/introducing end users to Software programs is a plus
Bilingual (English - Spanish) is strongly preferred.
Benefits include but are not limited to:
Medical/Dental/Vision
401K
PTO/Paid Holidays
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
$20-22 hourly 5d ago
Collections Specialist
Addison Group 4.6
Specialist job in Wilmington, DE
Addison Group is partnering with one of our clients to identify a motivated and detail-oriented Customer Service Representative. This role is heavily phone-based and supports scheduling, billing, and customer account follow-up. The ideal candidate is comfortable handling a high call volume, working across teams, and managing payment-related conversations with customers.
Key Responsibilities:
Conduct a high volume of outbound phone calls daily to confirm new service installations, schedule service appointments, and renew customer memberships
Utilize internal CRM and scheduling software, along with Microsoft Excel, to manage customer records and job details
Coordinate communication between multiple internal departments to ensure accurate and timely job execution
Review outstanding invoices and clearly explain billing details and balances to customers
Process customer payments over the phone using check or credit card methods
Prepare and distribute formal payment reminder or demand notices for accounts with no response
Qualifications:
Previous experience in a call center, customer service, or administrative role preferred
Comfortable handling frequent outbound calls and payment-related discussions
Strong computer skills, including experience with CRM systems and Excel
Excellent communication, organization, and follow-up skills
$25k-32k yearly est. 1d ago
Client Experience Specialist (50525)
American Furniture Rentals, Inc. 4.0
Specialist job in Camden, NJ
Job Title: Client Experience Specialist - National Accounts Department: National Accounts Reports To: Director of National Accounts BASIC FUNCTION: Coordinating all national activity between the branch location and the account. Answering account questions, resolving complaints, and addressing emergency issues when needed. Handling the account quickly and efficiently to achieve the highest level of account satisfaction.
RESPONSIBILITIES:
* Maintain open communication with AFR's National Accounts regarding their orders, issue resolution, invoicing questions and concerns.
* Create cost analysis and quotes based on customer needs. Compose master lease to mirror quote.
* Maintain team folders• Create Kit to mirror updated quote
* Work with the Customer Service National Account Team to ensure seamless communication is maintained when contacted by their accounts.
* Train new staff members on policies, practices and NAV program
* Maintain national account customer cards to include accurate information for accounting contacts
* Prepare biweekly aging reports by collecting and analyzing information pulled from NAV for all national accounts.
* Review all contracts prior to invoicing for accuracy. This includes working with operations to make sure all dispatch documents are posted, in order to eliminate delays with monthly invoicing.
* Create/Send monthly Invoices for all national accounts
* Utilize the customer's ledger to make collection efforts and discuss open invoices and account balances.
* Pull checks to evaluate payment, and educate the client on the information needed to apply payments correctly
* Create/ Send Credit Memos, and Apply or Move Payments when needed
* Research leads and pass on to Account Manager to pursue
* Other duties requested by Account Manager as needed
SKILLS:
* Oral and written communication skills
* Customer relations, customer service and interpersonal relation skills
* Organization, planning, time management skills
* Professionalism and diplomacy skills
$33k-55k yearly est. 49d ago
Client Specialist Key, Towne Place at Garden State Park
Knitwell Group
Specialist job in Cherry Hill, NJ
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Available at least (20) hours per week.
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00022 Cherry HillNJ-Cherry Hill,NJ 08002Position Type:Regular/Part time
Pay Range:
$16.92 - $21.15 Hourly USD
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$16.9-21.2 hourly Auto-Apply 35d ago
Business Insights Specialist (US)
TDI 4.1
Specialist job in Mount Laurel, NJ
Hours:
40
Pay Details:
$95,264 - $155,376 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Analytics, Insights, & Artificial Intelligence
Job Description:
Job Summary:
The Business Insights Specialist is responsible for conducting analyses on curated and/or aggregated DataMart's in conjunction with deep business subject matter expertise, to generate relevant analytical insights for business issues and identify opportunities to drive business growth and value. This role works in partnership with business leaders to present or generate appropriate insights including the delivery of supporting collateral and/or presentations.
Depth & Scope:
Works autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others
Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members
Scope of role may have enterprise impact
Focuses on short to medium - term issues (e.g. 6-12 months)
Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
Oversees and/or independently performs tasks from end-to-end
May interact with any hierarchy level up to executive leaders and external vendors
Education & Experience:
Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or;
5+ year of relevant experience; higher degree education and research tenure can be counted
Customer Accountabilities:
Leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to help drive business growth or address business/enterprise needs
Presents and communicates generated insights and recommended business actions to stakeholders/business leaders in an easily digestible manner, leveraging tools/techniques/methods to produce a variety of visualizations/presentations that fit the audience
Acts as the primary interface with business to bridge and translate business requirements to analytics and reporting needs for a given domain/business
Applies collaborative and strong stakeholder management approach to constructively influence and persuade stakeholders and partners where appropriate
Serves as an authority on a given business domain and provides business expertise to place context around analytics discovery and inform recommendations
Escalates data/process related problems and communicates to relevant teams in a timely manner and makes recommendations for resolution
Provides day-to-day support and delivery of analytics
Shareholder Accountabilities:
Represents functional area as a business insights & analytics specialized expert
Synthesizes complex and vast amount of information and translates into actionable insights and strategy
Builds business requirements and facilitates project execution to develop insights
Collaborates with partners on business challenges and delivers fact-based analytical advice that aligns to strategy and drives shareholder value
Identifies opportunities for business growth within a specific business or function by identifying potential use cases and value drivers
Utilizes both quantitative and qualitative methodologies to interpret and present data effectively and clearly
Works directly with the business teams to gather the demand for analytics and work with the analytics hub to fulfill the analytics demand
Provides business explanation for anomalies/outliers identified during analysis
Works with business functions and analytics teams to transition business requirements to analytics requirements
Trains business users on how to integrate analytics into decisions
Leverages knowledge of data capabilities to build and deliver insights
Develops analysis to corroborate initial proof of concept
Executes on data requests accurately and within a timely manner
Identifies and investigates data/analytics related issues
Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
Leads/facilitates and/or implements action/remediation plans to address performance/risk/governance issues
Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements
Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Employee/Team Accountabilities:
Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit
Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
Participates in personal performance management and development activities, including cross training within own team
Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
Contributes to a fair, positive and equitable environment that supports a diverse workforce
Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Occasional
Sitting - Continuous
Standing - Occasional
Walking - Occasional
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Never
Squatting - Occasional
Bending - Occasional
Kneeling - Never
Crawling - Never
Climbing - Never
Reaching overhead - Never
Reaching forward - Occasional
Pushing - Never
Pulling - Never
Twisting - Never
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
$95.3k-155.4k yearly Auto-Apply 9d ago
Client Specialist
Xiente
Specialist job in Philadelphia, PA
Job DescriptionDescription:
1. Greeting all clients (including those over the phone) warmly and respectfully and direct visitors and clients to the appropriate location or person.
2. Maintain the appearance of the Hub, ensuring that it is welcoming, clean, organized and inviting to clients.
3. Record and transmit clear, concise, and timely messages from callers and visitors.
4. Mail handling: Manage all aspects of incoming and outgoing mail, including receiving, opening, dating, distributing, and making copies of incoming mail; preparing and posting outgoing mail; maintaining the stamp machine; and ensuring timely pickup or mailing of all correspondence
5. Package handling: Receive packages from couriers and other delivery services, sign for deliveries, notify the appropriate staff within 24 hours, and ensure packages are placed in the office mailbox or designated area.
6. Ensure that all forms related to applications are up to date, legible, clean and organized and packets are readily available for clients who request services.
7. Assist clients with the application process as needed and connect clients with resources.
8. Assist Economic Mobility and Housing Department with Administrative Tasks as needed, including but not limited to filing, scanning, uploading documents, scheduling appointments, and following up with clients and staff with appointment reminders.
9. Collaborate effectively to support client needs, share insights, and contribute to team projects and goals, ensuring seamless service delivery and client satisfaction.
10. Other Duties Assigned.
Requirements:
? Ability to secure clearance for PA Child Abuse, PA Criminal History, FBI, and National Sex Offenders Clearance (required).
? Ability to secure health clearances every two years and TB once (required).
? High school diploma
? Good communication skills
? Customer service oriented
? Bilingual (Spanish and English)
$41k-73k yearly est. 8d ago
Client Onboarding Specialist IV
JPMC
Specialist job in Philadelphia, PA
Are you ready to make a significant impact on the InstaMed Network.
As a Contracting Analyst within the InstaMed Network, you will be responsible for ensuring accurate payments to providers during the onboarding process. Your role will involve mastering departmental procedural processes, analyzing information to determine the course of action, and ensuring compliance with business requirements. You will have the opportunity to learn standard operating procedures, process enrollments, resolve concerns, and collaborate with a team, significantly impacting the network and enhancing customer experience.
Job Responsibilities:
Master departmental procedural processes and analyze information to determine the course of action, ensuring compliance and business requirements.
Complete due diligence and reinforce KYC policies to prevent misrouting of funds during processing of new enrollments or changes to existing accounts.
Research, synthesize, and verify customer information to facilitate outreach and resolution.
Identify potential fraudulent accounts using investigative skills and available resources.
Manage multiple work queues and prioritize tasks to provide the best possible customer experience.
Maintain a professional and courteous manner while addressing customer calls or emails.
Speak with customers to review their requests and provide guidance on next steps to effectively resolve issues, promoting a positive customer experience.
Communicate relevant information effectively to customers and team members, including requirements, updates, and timelines.
Document progress and next steps for internal transparency.
Perform any other duties applicable to the position.
Required Qualifications, Capabilities, and Skills:
Strong attention to detail, organizational, and time management skills.
Effective and professional communication skills.
Resourceful analytic thinking and sound judgment.
Preferred Qualifications, Capabilities, and Skills:
Customer-facing experience preferred.
Experience with Salesforce or knowledge of healthcare and/or financial industry is beneficial.
Proficiency with Microsoft Office and ability to easily learn new software/programs.
$41k-73k yearly est. Auto-Apply 60d+ ago
Client Engagement Specialist
RKST Promotions
Specialist job in Philadelphia, PA
Rocksteady Promotions delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Engagement Specialist role to help us achieve our lofty goals. The Client Engagement Specialist's primary function is to increase awareness of the company and its solutions while delivering strategic, consistent messaging to all audiences.
We anticipate this year to be our most successful year to date. We are diligently expanding not only our client portfolio but also our work culture. Our Client Engagement Specialist team does an incredible job at promoting positivity and diversity across departments and with our prestigious clients. Our philosophy has always been to promote our employee's accomplishments and reward their progress through promotions, compensation, and, most importantly, recognition. If you are enthusiastic, have good people skills and desire to expand your career with a prestigious company then our Client Engagement Specialist role is for you!
Client Engagement Specialist Responsibilities:
Interact with potential consumers by educating them on products and services our clients provide
Build imperishable relationships with customers with interpersonal skills and overall personability
Answer questions regarding services and expand on the benefits of our brand vs. competitors
Participate in regular meetings with the Client Support Specialist team to construct strategies for achieving customer acquisition standards and sales goals
Attend training sessions on any new products, services, or sales promotions to provide customers with the most accurate and up-to-date information
Complete customer's orders efficiently and accurately
Client Engagement Specialist Requirements:
0-2 years of experience in a customer-centric role is preferred
High School Diploma or equivalent
College Degree is preferred but not required
Strong ability to communicate effectively
Aptitude for taking on multiple responsibilities with versatility
Client Engagement Specialist Incentives:
Positive and diverse working culture
Opportunities for career advancement
Closures on all major holidays
Travel opportunities and company events
Consistent Schedule and job security
How much does a specialist earn in Cherry Hill, NJ?
The average specialist in Cherry Hill, NJ earns between $40,000 and $137,000 annually. This compares to the national average specialist range of $32,000 to $104,000.
Average specialist salary in Cherry Hill, NJ
$74,000
What are the biggest employers of Specialists in Cherry Hill, NJ?
The biggest employers of Specialists in Cherry Hill, NJ are: