Specialist jobs in Commerce City, CO - 1,001 jobs

Job Title: Digital Retention Specialist Employment Type: 6+ Month W2 Contract to Hire Work Authorization: No C2C or Sponsorship Talent Groups is partnering with a leading enterprise software company to hire a Digital Retention Specialist in Westminster, CO. This onsite role is focused on customer retention, renewal support, and relationship management. The ideal candidate is highly customer focused, data driven, and fully fluent in Spanish. This role requires Spanish fluency. Candidates must be able to speak, read, and write Spanish professionally. Key Responsibilities • Engage directly with customers to understand concerns and prevent churn • Resolve customer issues and improve overall engagement and satisfaction • Support renewals through proactive outreach and negotiation • Track, analyze, and manage customer data using Salesforce and related systems • Partner with Sales, Marketing, and Customer Support to strengthen retention strategies • Create educational and support content to enhance the customer experience • Adapt quickly to evolving processes and business needs • Provide insights to leadership on retention trends, risks, and opportunities Required Qualifications • 5+ years of experience in customer retention, customer success, customer service, or sales • Fluent in Spanish is required speak read and write • Experience using Salesforce or other CRM platforms preferred • Strong communication, problem solving, and negotiation skills • Analytical mindset with strong time management abilities • Ability to work onsite in Westminster, CO • Associate's degree or equivalent professional experience Talent Groups is an equal opportunity employer. Qualified applicants will be contacted for next steps.

Where dreams and reality collide and the output is, out of this world. At Redwire Space, we are a team of dreamers and doers. Where the impossible becomes possible, and every day is an opportunity to learn and get one step closer to knowing the unknown. Join us on our mission to expand humanity's presence in space. Summary Redwire Space Solutions, LLC has a current opportunity for an IT Support Specialist, level 5 role as a part of the IT Service Team located at our facility in Longmont, CO. In this role you will be primary customer interface for IT support and systems administration of a local and virtual networks; work with various systems/technologies. This will include user account management, system, workstation troubleshooting, and network hardware/software maintenance, backup/disaster recovery maintenance, server maintenance and protection of information systems. Responsibilities Serve as the Serve as the first point of contact for internal staff seeking technical assistance Respond to events / problems and record their resolution in help desk ticketing software Basic administration of a hybrid environment with both Active Directory and Azure AD resources Provide technical support for a wide range of technology needs including phones, printers, workstations, servers and network equipment Assist in imaging, creating new hire accounts, and Termination processes Communicate clearly with customers and provide regular updates, status and information Perform limited maintenance on servers and critical laboratory and testing systems Pass on any feedback or suggestions by users or management to the appropriate team Determine process improvements, best practices, and develop new processes Typical Week: 85% escalated desktop/app support, 10% Windows server/network support, and 5% admin/meetings. Ideal Experience Bachelor's degree, with a minimum of two or more years' experience in IT or similar role in a Managed Services Provider environment. Willing to consider relevant work experience in lieu of degree Microsoft Office 365, Azure Active Directory and Windows Server Active Directory Administration or certification Experienced in desktop operating systems such as Windows 10, 11, mac OS, and Linux Experienced configuring, supporting, troubleshooting and administering Windows workstations Experienced troubleshooting hardware and software issues through remote control software Support a hybrid environment with both Active Directory and Office365 resources Must have current CompTIA Security+ certification, or willing to obtain within 90 days of employment Some travel may be required Desired Skills Self-motivated with sound time management skills, attention to detail, and priority management to meet deadlines with minimal oversight, with a focus on customer service Excellent communication, collaboration, and problem-solving skills Some ability to configure, support, troubleshoot and administer Linux and/or MacOS workstations Experience with iOS and Android mobile operating systems CompTIA Network+, Microsoft Certified: Azure Administrator) are a plus Experienced with Microsoft Teams architecture, features, and functionalities Solid understanding of computer systems, mobile devices, and other tech products Motivation and drive to develop yourself personally and professionally Identify and suggest possible improvements on procedures Ability to obtain a US Government Security Clearance Pay Range $36/hr.- $49/hr. Grow with us as we innovate the next generation capabilities for a new era of space exploration! We offer a highly competitive benefits package along with a commitment to our core values of Integrity, Innovation, Impact, Inclusion, and Excellence. Don't meet every single requirement above? No worries. We want people who can grow, collaborate and build a stronger team. We strive to build a diverse and inclusive culture, so if you're excited about this job posting, we encourage you to apply. You may be just the right candidate for this or other roles. Redwire is an Equal Opportunity Employer; employment with Redwire is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. All offers of employment at Redwire are contingent upon clear results of a thorough background check and your ability to provide proof of eligibility to work in the US. Note that some positions will also require US citizenship or ability to obtain a security clearance due to requirements of a classified program. To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR Click Here

Job Title: Mortgage Specialist (Part-Time) Industry: Financial Services / Mortgage Support Pay: $24 - $28 / hour Schedule: Part-time, 24 hours/week (Tuesday-Thursday, 8AM-5PM). May eventually move to Full-time Benefits: Eligible for Medical, Dental, Vision, 401(k) About Our Client: Addison Group is hiring on behalf of our client, a nationally recognized organization focused on supporting homeowners through affordable housing initiatives. The organization works closely with homeowners, investors, and loan servicers to ensure smooth loan management and to provide assistance when challenges arise. Job Description: The Mortgage Specialist will manage post-closing loan documentation, assist homeowners with mortgage questions or delinquencies, and serve as a key liaison between internal teams and external partners. This role requires strong organizational skills, attention to detail, and the ability to handle sensitive homeowner situations professionally. This is a part-time, in-office position (Tuesday-Thursday, 8AM-5PM). Key Responsibilities: Maintain and organize loan files, ensuring documentation is complete and accurate. Serve as a primary contact for homeowners regarding mortgage inquiries or challenges. Coordinate with loan servicers and internal teams to resolve post-closing and delinquency issues. Prepare reports and track loan portfolio performance. Assemble documents for loan sales and investor reviews, ensuring completeness and accuracy. Qualifications: 1-2 years' experience in mortgage servicing, loan administration, or collections preferred. Strong attention to detail and ability to manage multiple tasks simultaneously. Excellent written and verbal communication skills. Proficient with Microsoft 365 and Excel; ability to review loan documents preferred. Experience working with diverse communities is a plus. Valid driver's license required for occasional offsite meetings. Additional Details: Fully in-office role; parking available.

We don't simply hire employees. We invest in them. When you work at Chatham, we empower you - offering professional development opportunities to help you grow in your career, no matter if you've been here for five months or 15 years. Chatham has worked hard to create a distinct work environment that values people, teamwork, integrity, and client service. You will have immediate opportunities to partner with talented subject matter experts, work on complex projects, and contribute to the value Chatham delivers every day. The Opportunity: Chatham's Real Estate Hedging Advisory team is experiencing continued growth in interest rate and foreign currency (FX) hedging activity. To support this momentum, we're hiring Transaction Operations Specialists to play a key role in ensuring the smooth execution and documentation of hedging transactions. This role is critical to our ability to deliver operational excellence and scale our services efficiently. You'll work at the intersection of client service, transaction management, and documentation-coordinating across internal teams as well as external clients and counterparty banks to help execute financial hedges that mitigate risk for our clients. What You'll Do: Coordinate pre- and post-trade documentation with clients and dealer banks. Enter transaction details and documentation into Chatham's proprietary transaction management system. Support the onboarding and ISDA documentation process, collaborating with internal legal experts and external stakeholders. Confirm and validate trade economics to ensure accuracy at execution and post-trade. Help clients ensure funds are properly settled on transaction dates. Monitor and report on key operational workflows: documentation status, deal pipeline, client communications, and deadlines. Collaborate with our central operations team to meet compliance requirements, including KYC and AML protocols. Review loan agreements to extract and interpret economic terms relevant to hedge structuring. Stay current on derivatives regulations and provide process guidance related to compliance and trade execution. Contribute to training initiatives by sharing knowledge of documentation standards and regulatory requirements. What Success Looks Like: Delivering timely and accurate transaction execution support to internal teams and clients. Enhancing the scalability and efficiency of trade operations. Developing subject matter expertise in derivatives documentation, operations, and regulatory processes. Growing into a trusted partner for internal stakeholders, clients, and counterparty banks. What You Bring: Strong organizational skills and a proactive mindset. Attention to detail and consistent accuracy in a fast-paced, deadline-driven environment. Excellent communication skills-both written and verbal. Comfort with numbers and the ability to quickly learn financial terminology. A collaborative and flexible approach to problem-solving and process improvement. Preferred Experience: At least 2 years of professional experience in operations, finance, documentation, or client service. Background in bank operations or as a paralegal is a plus. Experience improving or managing processes in a team setting. A degree in any field. Finance is not required, but quantitative comfort is important. For Colorado based candidates, the compensation range for the position is expected to be between $70,000-$80,000.00 annually. Total compensation, including base pay, discretionary individual bonus and company bonus, may be higher than range listed, depending on applicant's skills, qualifications, and experience. Benefits include health insurance, life and disability insurance, 401k, EAP, paid holidays and paid time off. About Chatham Financial: Chatham Financial is the largest independent financial risk management advisory and technology firm. A leader in debt and derivative solutions, Chatham provides clients with access to in-depth knowledge, innovative tools, and an incomparable team of over 700 employees to help mitigate risks associated with interest rate, foreign currency, and commodity exposures. Founded in 1991, Chatham serves more than 3,500 companies across a wide range of industries - handling over $1 trillion in transaction volume annually and helping businesses maximize their value in the capital markets, every day. To learn more, visitchathamfinancial.com. Chatham Financial is an equal opportunity employer.

At Vectra Bank, the Rocky Mountain region is a part of who we are, and we understand why families and businesses choose to live, grow, and play here. Consistently recognized as a Top Workplace by The Denver Post , we offer our customers and employees the best of both worlds: a broad reach and depth of financial resources alongside unparalleled personal attention. At Vectra, we think creatively to shape custom financial solutions for those raising a family or creating the next great local business. We are as passionate about business as we are about success. We are currently seeking qualified candidates to travel to various branches within the Denver Metro Area to cover shifts when branch employees are absent due to illness, vacation, or when additional staffing is required. You may be required to travel as far south as Lone Tree, as far north to Longmont and west to Boulder. The home branch will be assigned based on the candidate's location. If you are passionate about community involvement, teamwork, growing your career, and helping others achieve their financial goals, we would like to speak with you. Essential Functions: Supports the assigned branch by performing duties in branch operations, new accounts and branch lending. May occasionally be assigned to safe deposit, vault, or credit departments. May assist with special projects or bank conversions. Ensures high quality customer service goals are met. May train staff on proper bank procedures. Has signing authority up to assigned limits. Assignments are located throughout the assigned region and may range in duration from one day to several months. Driving is an essential function of this role and as such, employees must have a valid driver's license and good driving record. Other duties as assigned. Qualifications: Typically requires a high school degree or equivalent and 4 years' experience in branch banking including assignments as senior teller and intermediate-level new accounts. Broad application of branch operations, new accounts and sales principles, theories, and concepts. Proficient knowledge of senior teller and intermediate new accounts duties. Proficient training skills. Driving is an essential function of this role and as such, employees must have a valid driver's license and good driving record. Benefits: Medical, Dental and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Parental Leave and Adoption Assistance Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience Mental health benefits including coaching and therapy sessions Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire Employee Ambassador preferred banking products This position is eligible to earn a base salary in the range of $23 - $27 hourly depending on job-related factors such as level of experience and location. Mileage Reimbursement: This position is eligible for mileage reimbursement in accordance with company policy (restrictions apply)

The Account Specialist manages customer orders from inquiry to paid invoice, resolves errors in shipping and pricing as well as researching and resolving customer complaints and order issues. Specialists partner with Account Management, internal plant, sales, and transportation groups to maximize the sales and profitability of the customer base by offering World Class Customer Service within the business Group. The Account Specialist works with sales as needed to assist in administration of marketing and sales programs. Your Day-to-Day: Order Entry Order Management, ensuring all information is accurate to ensure perfect order delivery Insulation Systems Proactively communicate daily with internal and external customers Manage credits, debits, and deductions. Specialist has some authorization to resolve customer issues complaints Complete courtesy calls to external customers to ensure world class customer service, and proactively fill partial truck orders Manage and maintain spreadsheets reports Assist in training new employees and cross training across all Insulation Systems channels Handle basic product information calls from downstream customers What You Bring to the Team: High School diploma with a minimum of 5 years customer service experience OR 4-year college degree preferred Solid interpersonal, verbal, and written communications skills Basic analytical decision making and ability to think through complex issues Proficient in Microsoft Word, Excel, Outlook Basic Basic knowledge of SAP or ERP systems Basic knowledge of Accounts Receivable concepts for deduction resolution Solid attention to detail Solid organizational and prioritization skills Solid ability to multitask. Solid ability to work in a team environment as well as independently with limited supervision Ability to develop product knowledge Basic Basic problem resolution and negotiation skills Solid listening skills Solid relationship building skills with internal and external customers Minimal travel required 0 to 10 days per year May be required to lift, carry, push, or pull up to and including 25 pounds Work environment is typical of an office environment

Our client is an industrial technology company that concentrates on helping the world work better. Their technology enables jobs to be done more precisely and accurately, so people can build, construct, grow, and move the things they need to live and to develop future communities. Compensation: $26/hr Availability: Monday - Friday, 8am - 5pm. Job requires 4 days in office and 1 work from home day per week. The Bilingual Spanish Sales Support Specialist ensures high customer retention and satisfaction levels. This role involves proactively engaging with customers to understand and address their needs, identify renewal blockers, and implement strategies to improve customer loyalty. The ideal candidate will possess excellent communication skills, a customer-centric mindset, and the ability to analyze data to drive retention efforts. Job Duties: Send outbound messages or calls to understand and address the reasons for potential service discontinuation. Take ownership of customer issues, ensuring minimal escalation and high satisfaction. Resolve customer needs independently and effectively. Communicate with customers, internal teams, and senior management to deliver exceptional service. Directly negotiate with customers to overcome adoption barriers and develop plans to resolve pain points. Maintain detailed records of customer interactions and activities in Salesforce. Analyze data to identify trends and opportunities to improve retention and reduce churn. Work closely with the Sales and Support Teams to handle escalations and enhance the customer experience. Identify, create, and deliver content to support customer adoption and engagement needs. Demonstrated ability to rapidly learn and efficiently navigate multiple business systems, ensuring seamless task completion and operational effectiveness. Qualifications: Bilingual English/Spanish skills are required. Associate's degree or equivalent. 1+ years of practical experience in customer service and retention. Proficiency in using Salesforce for documenting and managing customer interactions. Strong customer-centric and growth mindset. Experience in customer service and retention. Excellent active listening and empathy to understand customer perspectives. Strong analytical skills and a solution-oriented approach. Skilled in effective negotiation techniques, including identifying customer pain points, proposing solutions, and achieving favorable outcomes to build strong customer relationships. Ability to prioritize tasks and manage time effectively in a fast-paced environment. Excellent writing and communication skills, with the ability to convey thoughts clearly and concisely. Strong ability to collaborate with stakeholders and customers at various skill levels. Demonstrated ability to handle sensitive information with integrity and maintain a professional demeanor. CampusPoint is an Equal Opportunity Employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. If you need assistance or an accommodation due to a disability, you may contact us at ****************** or 1+************ (ask to speak with an HR representative). The process is outlined in CampusPoint's ADA Policy.

$2,500 Sign-On Bonus Payment Terms: $1000 paid after 30 days of employment, $1500 paid after 90 days of employment. Join America's most trusted brand with over 100 years of service HOW WE REWARD OUR EMPLOYEES UNLIMITED Income Potential *Average Earnings $75,000 - $100,000 (base plus commissions) Pay Structure * UNLIMITED LEADS, at no cost * Elevated tiered commissions for the first 12 months * Annual Base Pay $34,000 (non-exempt, eligible for overtime) ACG offers excellent and comprehensive benefits packages: * Medical, dental and vision benefits * 401k Match * Paid parental leave and adoption assistance * Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays * Paid volunteer day annually * Tuition assistance program, professional certification reimbursement program and other professional development opportunities * AAA Membership * Discounts, perks, and rewards and much more Why Choose AAA The Auto Club Group (ACG) * Lead generation of 14+ million members * Access to unlimited walk-in traffic and referrals * Online lead generation * Annual Sales Incentive Trip A DAY IN THE LIFE of a Field Life Agent The Auto Club Group is seeking a Field Life Agent who will customarily and regularly be engaged in outside sales activities away from their assigned AAA branch. You will be challenged to drive new business with competitive products and help retain The Auto Club Groups 14+ million members. * Solicit and sell Life & Health insurance and Annuity products under minimal supervision primarily within ACG branch location. * Thorough knowledge of various product features and marketing and sales techniques, achieve established sales goals. * Develop leads and prospects for new accounts through various marketing activities (outbound/inbound phone calls, mailings, referrals, networking, website, seminars, etc.) * Prepare proposals, and close sales of Life, Health, Annuity, Membership, and Financial Services products. * Complete appropriate applications, forms and follow internal processing procedures to ensure transactions are handled in accordance with company policies and practices. * Work collaboratively with others in the Branch to reach business goals, maximize leads, sales opportunities and take advantage of cross-sell opportunities. * Assist Underwriting and Brokerage Departments in satisfying requirements. * Respond to customer inquiries and problems and ensure sound sales practices are used. * Prepare reports documenting prospecting and sales activities, maintain specified production standards and persistency levels for all required products. What it's like to work for The Auto Club Group: * Serve our members by making their satisfaction our highest priority * Do what's right by sustaining an open, honest and ethical work environment * Lead in everything we do by offering best-in-class products, benefits and services * ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable WE ARE LOOKING FOR CANDIDATES WHO * Possession of valid State Life Sales licenses * Ability to take and pass LUTC or CLU coursework * Maintain Life and Health licenses required to sell products * Possession of a valid State driver's license * Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products Education * High School diploma or equivalent Work Experience * Minimum of 2 years' experience with a proven record of successfully soliciting and selling life insurance products * Experience selling intangible products Successful candidates will possess: * Strong working knowledge of Life Insurance and Annuity products and services * Ability to listen to and analyze customer needs and make recommendations to customers that best fit customers' needs and to promote a positive Member experience. * Effectively communicate complex information with prospective clients in a clear manner * Ability to prepare proposals and conduct closing interviews to sell Life and Annuity products. * Assessing and reflecting customer insurance requirements consistent with company standards when writing policies * Ability to perform mathematical calculations to determine premiums and values of Life insurance and financial products * Ability to build and maintain strong relationships with customers * Prospecting and developing new sales opportunities and meeting production requirements * Ability to work collaboratively with all team members to attain business goals. * Strong communication skills with others in the Branch to keep partners and branch management informed on sales and the disposition of any partner generated leads * Understands and can articulate to customers the tax and legal impacts the products have on Members * Strong organization, planning, time management and administrative skills * Representing Auto Club Life in a professional and positive manner * Safely operating a motor vehicle to travel to various locations to attend meetings or community events * Proficient writing skills to compose routine correspondence * Working independently with minimal supervision * Good PC skills including working knowledge of word processing, spreadsheet, presentation, and email. Work Environment * Works in a temperature-controlled office environment. * Limited travel required for community events, with exposure to road hazards and temperature extremes Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

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Who we are: Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions. We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us. Who we are looking for: The Bilingual Collection Specialist role is responsible for providing world class customer care to our customers. This position will provide an exceptional level of customer service by taking ownership and responsibility for all activity occurring at CHL and ensuring customers are educated regarding all hardship assistance options offered. Compensation: $22-27/hr + bonus Location: Onsite in Englewood, CO Hours: Mon-Fri, 7am-4pm mst Key Responsibilities: Responsible for negotiating payment arrangements, keeping our borrowers in their homes and keeping loans from turning into 30+ days past-due Maintaining an open line of communication with the borrower(s) after payment is received, allowing for early intervention and preempting future delinquencies Utilize all available skip tracing tools to locate borrower whose current contact information is inaccurate Manage inbound and outbound calling queues via automated calling system Continuously improve knowledge base and skillset to ensure maximum level of customer satisfaction and world class customer experience Perform other job-duty related issues as assigned What you'll need to be successful: High School Diploma, GED, or equivalent experience Minimum 2 years of experience in mortgage servicing Minimum 2 years of experience in a Collections environment Bi-lingual required Strong phone etiquette while having a passion for taking care of customer needs with exceptional customer service skills Solid analytical skills with the ability to exercise prudent judgment Exceptional organization and time management a must Comfortable being a team player Strong interpersonal skills in addition to verbal/written communication Ability to work through stressful situations professionally and respectfully Attention to detail What we offer: Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus. What to do next: If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Do you enjoy building relationships, helping to identify growth opportunities for clients, and have a passion for Commercial Real Estate? If so, the Commercial Real Estate Commercial Term Lending team is a great fit! As a Client Specialist on the Commercial Term Lending team, you will support one or more Client Managers and serve as a contact point for customers to resolve issues/difficulties across multiple departments. You will facilitate the application process, interact with customers to request necessary documentation, and discuss products and pricing. You will also develop a comprehensive understanding of treasury services through collaboration with the Treasury Management Officer. Commercial Term Lending (CTL) provides commercial real estate owners and investors with term financing solutions for purchase or refinance of stabilized industrial, retail, office, mixed use and multifamily properties. Our business is successful because of the dedication of our people and their ability to utilize cutting edge systems, continually hone business processes and embrace our business culture. Local knowledge and experience are key components to commercial real estate success, which is why CTL draws on deep local expertise from its sales teams to understand our customers' businesses and deliver personalized service from start to finish. Job responsibilities Facilitate application process by interfacing with customers in taking complete applications. Requesting documentation from borrowers. Discussing products, pricing and quoting and locking interest rates at the request of the Client Manager. Develop a working knowledge of treasury services products and process in order to assist customers with opening accounts. Collaborate with the Treasury Management Officer (TMO) on payments and liquidity sales process. Partner with TMOs throughout the sales cycle to manage pipeline and ensure services and pricing are set up timely and accurately. Act as a liaison between the Client Manager and the processing team and coordinate Letter of Interest submissions as well as loan closings. Review complex files with multi-layered entity documentation and examine third party reports and leases to identify potential problems with loan applications and arrive at a workable solution prior to submission to underwriting. Manage pipeline, including updating Client Manager on pipeline status and updating borrowers on the status of their loan. Assist the Client Manager in building customer and real estate broker relationships by coordinating and managing marketing to customers and brokers. Assist and attend team marketing events and trade shows. Establish with Client Manager the number of loans required to fund and close in Client Manager annual production goal setting process. Support Client Manager to achieve high originations and retain existing clients. You will provide a high level of customer service to both internal and external customers. Required qualifications, capabilities and skills: Minimum 2 years' experience in mortgage lending, with inside sales/customer service background. Excellent desktop skills including Microsoft Excel, PowerPoint, and other Office applications. Enthusiastic and self-motivated. Superior written and oral communication. Superior customer service skills. Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand. Strong organizational and execution skills including ability to multitask and work independently across various levels in the organization. Preferred qualifications, capabilities, and skills: College graduate preferred. Ability to make personal connections, engage customers, and remain courteous and professional in a team environment. Professional, thorough, and organized with follow-up skills, ability to learn products, services, and procedures quickly and accurately. Superior interpersonal communication skills, as well as strong attention to detail and time management.

Loan Specialist - Sales (range $36k - $70k) ABOUT US: The Savings Group is an innovative FinTech company that is powering finance in the age of mobility. We function as a virtual Finance & Insurance office, finding our customers the perfect lender for their car loan or refinance. This means we're able to solidify our customers' auto loans prior to going to the dealership, and our marketplace of lenders ensures they get the lowest rate available. WHAT YOU WILL DO: As a Loan Specialist, you will play a crucial role in providing direct-to-consumer auto finance and refinance solutions. You will deliver superior customer service, respond to inquiries that are already approved for the refinance, and offer additional finance and coverage options to enhance the customer experience. You'll be structuring your loans and pitching optional coverages to the borrowers. You will also manage the loan through the different steps to ensure funding. Your duties include preparing loans for the contracting process, calling borrowers to review electronic documents and title documents, and ensuring all documents are signed and tracked. You'll handle various statuses of the loan, ensuring all steps are followed and errors are fixed promptly. WHAT'S IN IT FOR YOU: Six (6) figure earning potential with hourly/salary plus uncapped commissions. Average Loan Specialists are pacing at $70-80k per year with top performers exceeding $150k+ per year, which is uncapped and has no ceiling This position starts as an hourly based position $19.29 and includes overtime pay along with a higher per deal commission plan for the first three full months to allow for ramp up time with great earning potential during your learning period On the first day of the fourth full month Loan Specialists move to salary on the standard commission structure based on a tiered system for overall revenue and product sales On top of uncapped commissions, the better you perform the more leads you are provided, greatly increasing your earning potential Training Paid time off and paid holidays 401K with company match Health, dental, vision, life and disability insurance options HOW YOU WILL DO IT: Customer Engagement: Interact with customers to understand their needs and provide tailored auto finance and refinance options. Provide exceptional customer service, addressing inquiries and resolving any issues promptly and professionally. Loan Processing: Facilitate the loan application process from start to finish, ensuring all required documentation is accurately completed and submitted, while working with supporting departments Daily achieving 60+ outbound phone calls, 3 to 5 hours of talk time with texting and emails Product Knowledge: Maintain a deep understanding of our products to effectively offer and explain additional options to customers. Develop sales skills to effectively present benefits of loan options and sell additional products Manage expectations and overcome objections with a consultative sales approach. Work within our lending partners' guidelines. Walk customers through document signing, collecting necessary stipulations, consistent follow up until loan has funded. Quality assurance of all work through provided tools - lender information, state information, documentation, notation, checklists, etc. Collaboration: Work closely with other team members and departments to ensure a seamless customer experience. Compliance: Adhere to all regulatory and company policies to ensure compliance in all loan processing activities. Effectively manage and maintain an organized pipeline. Additional duties as required. WHAT WE ARE LOOKING FOR: We are seeking dynamic individuals who thrive in energetic environments and possess a knack for engaging interactions. While experience in sales is an advantageous asset, it is the versatility and adaptability of a candidate that truly shines in this role. Our successful team members hail from a diverse array of backgrounds, including but not limited to: Customer Service Excellence: Whether it's behind the bar or at the front of a restaurant, providing top-notch service is second nature. Automotive Industry Savvy: From dealerships to repair shops, understanding the fast-paced nature of the automotive world is a valuable skill. Call Center Expertise: Managing high-volume calls with patience and efficiency is a testament to a candidate's resilience and communication prowess. Sales Acumen: A history of sales-oriented roles demonstrates a candidate's ability to persuade and meet targets effectively. We value the rich experiences that candidates from these industries bring to our team, fostering a culture of learning, growth, and success. WHAT YOU NEED: Education: High school diploma, or equivalent required. Associates or bachelor's degree preferred. Language/Communication/Interpersonal: Ability to speak read and write fluent English. Strong verbal and written communication skills, with an emphasis on communication of channel operations. Ability to effectively communicate with all levels of the company. Ability to establish and maintain effective working relationships and objectively coach associates and management through complex issues. Excellent presentation skills. Math Skills: Basic computation skills High Level of Organization: Managing your time, energy and workspace well and can accomplish all your assigned tasks successfully before end of day. Analytical: Detail-oriented with the ability to organize, prioritize, and work independently. Strong reasoning and critical thinking skills. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving concrete variables in standardized situations. Technical: Proficient with Microsoft Office and Teams, with intermediate Excel ability. Ability to navigate multiple systems and platforms. Experience with CRMs preferred. Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. The Savings Group (including all its subsidiaries: AUTOPAY, RateGenius Loan Services, Inc., and Innovative Funding Services dba Tresl) is an equal opportunity employer. With regard to hiring and promotions, qualified persons will not be denied employment opportunity based on race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age 40 and over, disability, military status, or genetic information. Any questions or concerns about our EEO policy should be directed to Human Resources Powered by JazzHR 42CoPv7qNV

Job Description Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. DH Pace Company, Inc. is seeking to hire a Business Specialist to join our team at our Denver, CO. location. This individual will introduce and train on new company initiatives and be involved in our new hire experience! If you have strong analytical skills, people skills, polished public speaking, and the ability to learn quickly, apply today! Compensation for this position: starting from $60,409 annually based on experience. WE WANT SOMEONE EXCITED TO: Be part of a fun, fast-paced, and growing organization! Become a member of the Area Administration Business Specialist team, a collaborative and driven group that works together to deliver results on company initiatives! Be on the front-end of creating and updating company processes and procedures! Be part of a traveling team who will visit satellite offices for employee engagement, training, auditing, and acquisitions, always dependent on business needs. JOB RESPONSIBILITES: Collaborate with other Area Administration Business Specialists to define, research, implement, and train employees on new or updated company initiatives. Review daily business processes to identify areas of improvement, develop audit plans, report results, and provide recommendations. Ensure consistency in upcoming and current processes and procedures. Assist Team Impact with coordinating employee activities, community outreach, and team building events. Ability to travel up to 65% of the time as program roll outs occur or are needed. Perform other related duties and responsibilities, as assigned. JOB REQUIREMENTS: A bachelor's degree and a minimum of three (3) years of related experience/training in process improvements required OR an equivalent combination of education and experience. Must have strong analytical skills, problem solver, people skills, quick learner, and polished public speaking. Must have a valid driver's license. Comfortable working independently and with a team. Prioritize tasks and possess strong analytical skills. Ability to multi-task and work efficiently in a fast-paced environment. Strong Microsoft Office and computer skills. Excellent communication skills. Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Coyote Logistics has been acquired by RXO. RXO (NYSE: RXO) is a leading provider of asset-light transportation solutions. RXO offers tech-enabled truck brokerage services together with complementary solutions including managed transportation, freight forwarding and last mile delivery. The company combines massive capacity and cutting-edge technology to move freight efficiently through supply chains across North America. The company is headquartered in Charlotte, N.C. Visit RXO.com for more information and connect with RXO on Facebook, X, LinkedIn, Instagram, and YouTube. Accelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Specialist, Carrier Procurement in Brokerage at RXO, you will source, negotiate, and secure carriers to move available freight in a timely and cost-effective manner. What your day-to-day will look like: Cultivate strong core carrier relationships while negotiating and securing carriers to move freight Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process Ensure all parties are informed of route changes, delays, freight concerns or other issues as necessary Schedule pickup and delivery appointment times; use discretion and insight when considering all factors affecting timeframe, including weather, traffic, miles, service rules, etc. Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the RXO brand Accurately maintain and update information in the company's operating systems Conduct research in available databases for potential leads; make cold calls to prospects Track back-end billing and invoicing to ensure that carrier charges are accurate What you'll need to excel: At a minimum, you'll need: 1 year of procurement experience It'd be great if you also have: Bachelor's degree or equivalent related work or military experience 1 year of transportation experience 2 years of sales or customer service experience The ability to exercise judgment and discretion while functioning independently within authorized limits In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us. Does this sound like you? Check out what else RXO has to offer. Starting pay: $45,000-$50,000 plus commission Application window closes: October 2025 Do Well, Be Well Comprehensive medical, dental, vision, and life insurance coverage Retirement 401(k) featuring employer match Health Savings Account (HSA) & Flexible Spending Accounts (FSAs) Employee Assistance Program (EAP) Industry-leading mental health resources Complimentary membership to Peloton Access to LinkedIn Learning for continuous skill enhancement Paid time off and paid parental and disability leave 3 paid community service days annually Important Notice to US Applicants: Coyote is an at-will employer. We are an Equal Opportunity Employer. Please view Equal Opportunity Posters provided by the OFCCP.

About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Perform complex data and document validation. - Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.). - Handle more complex calls, emails, or chat sessions. - Complete appraisal eligibility tasks. - Evaluate loan applications for compliance with product guidelines. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Associate's degree or equivalent work experience. - Proficiency in Microsoft Office. - Financial Services and, if possible, mortgage industry experience preferred. - General understanding of applicable Federal, State, and Local Regulations. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141859 ### Place of Work On-site ### Requisition ID 141859 ### Application Email ****************************

Job DescriptionDescription: Member Scheduler Specialist VuePoint Diagnostics is seeking individuals who truly care about serving others and creating authentic connections with every call. The primary responsibility of this role is to place outbound calls to members identified by the system to schedule them for services available to them at no cost. This colleague will consistently demonstrate hospitality and empathy while efficiently and effectively interacting with members. The Member Scheduler Specialist reports to the Health Screening Call Center Manager. Colleagues who are successful in this role typically: Work well with minimal supervision and consistently achieve results. Finds joy interacting with people of all life experiences, cultures and ethnicities Are skilled at building connections and trust over the phone. Resilience to maintain a positive attitude when handling objections or rejections. Communicate persuasively to overcome common misperceptions about this service. Thrive in a structured environment with clear procedures and expectations. Use technology platforms to accurately document interactions. Key Responsibilities: Make outbound calls to existing or potential members using VuePoint's system-generated lists. Verify Patient Information: Collect and confirm accurate patient information during the scheduling process. Compliance and Documentation: Adhere to all privacy and confidentiality regulations, maintaining patient confidentiality while handling and protecting sensitive information. Complete necessary documentation related to scheduling activities accurately and efficiently. Customer Service: Show courtesy and respect in all situations, ensuring a positive customer experience. Collaborate with other Member Scheduling Specialists and Field Technicians to ensure customer needs are met. Clearly explain the value and process of our in-home screening services to encourage member participation. Demonstrate adherence to all VuePoint Diagnostics scripts, policies, procedures and compliance guidelines. Requirements: Qualifications and Skills: The ability to speak with members in a relatable style influences them to clearly understand and feel confident about the services we offer. Minimum 2+ years' experience in a customer service role required Minimum 1+ years' experience in a call center environment preferred High school diploma or equivalent required Previous experience in customer service, outbound calling, telemarketing, or sales. Ability to ensure confidentiality of all members and other relevant information under HIPAA Guidelines. Proven ability to meet performance targets in a structured environment. Proven ability to persevere and self-direct throughout the workday. Follow processes accurately and document precise records. Proficient with Microsoft Outlook, Teams, Word, and Excel; able to quickly learn scheduling processes and documentation tools. Must be able to perform all essential job functions with or without reasonable accommodations Bilingual (Spanish) is plus.

Full-time Description We're looking for a detail-oriented and tech-savvy person to help manage and improve our online store. This role blends customer service, website updates, and online order processing, with a strong focus on keeping our products accurate, visible, and easy to find. You'll help maintain our WooCommerce website, make updates to product listings, and use SEO best practices to help our products rank higher online. Most order entries and invoicing are automated, so your time will go toward improving listings, solving website issues, and keeping customers happy. Review and process online orders (primarily automated) to ensure accuracy and timely fulfillment. Provide customer support via email and phone for website navigation, order questions, and product inquiries. Create, update, and maintain product listings - including descriptions, pricing, and images. Use SEO techniques to improve product visibility and search rankings. Assist with technical website updates and coordinate with internal teams or external developers as needed. Support marketing campaigns, promotions, and other digital initiatives to drive online engagement and sales. Requirements Experience with WooCommerce or similar e-commerce platforms. Understanding of SEO and product optimization strategies. Strong attention to detail and proficiency with Excel. Excellent communication, organization, and problem-solving skills. Dependable and able to manage multiple priorities in a fast-paced environment. Experience with PPC (Pay-Per-Click) advertising, is a plus. Basic HTML knowledge is a plus. Familiarity with the medical or animal health product industries is a plus. Job Location(s): - 1450 Van Buren Ave., Loveland, CO 80537 Pay and Benefits $25.00 - $30.00 per hour. Overtime paid after 40 hours a week. Occasional weekend overtime but limited. Annual review and competitive pay Earn PTO from day one. 1st year PTO of 2 weeks. Work your way up to 4 weeks a year! Medical, dental, and vision after 60 days 401(k) upon eligibility We anticipate this requisition will be open for a minimum of 14 days, though it may be open for a longer period of time. We encourage your prompt application. Salary Description $25/h - $30/h

***The Hourly rate will be $22-27/hr + bonus based off experience*** The Collection Specialist role is responsible for providing world class customer care to our customers. This position will provide an exceptional level of customer service by taking ownership and responsibility for all activity occurring at CHL and ensuring customers are educated regarding all hardship assistance options offered. Key Responsibilities: Responsible for negotiating payment arrangements, keeping our borrowers in their homes and keeping loans from turning into 30+ days past-due Maintaining an open line of communication with the borrower(s) after payment is received, allowing for early intervention and preempting future delinquencies Utilize all available skip tracing tools to locate borrower whose current contact information is inaccurate Manage inbound and outbound calling queues via automated calling system Continuously improve knowledge base and skillset to ensure maximum level of customer satisfaction and world class customer experience Perform other job-duty related issues as assigned Qualifications: High School Diploma, GED, or equivalent experience Minimum 2 years of experience in mortgage servicing Minimum 2 years of experience in a Collections environment Bi-lingual skills a plus Strong phone etiquette while having a passion for taking care of customer needs with exceptional customer service skills Solid analytical skills with the ability to exercise prudent judgment Exceptional organization and time management a must Comfortable being a team player Strong interpersonal skills in addition to verbal/written communication Ability to work through stressful situations professionally and respectfully Attention to detail Who we are... Cornerstone Capital Bank is the product of a recent merger between Cornerstone Home Lending and Roscoe State Bank. Cornerstone Capital Bank holds more than $380 million in regulatory capital and greater than $1.5 billion in assets. We have created the highest initially capitalized new bank in Texas history and intend to leverage our leading national home lending platform to provide growth opportunities for the Bank! Our mission is to use and improve on our God-given talents to make a difference to the lives of our team members, customers, shareholders, and the people who provide services to us. We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions. Our brand is known for on-time closings - a key core conviction of Cornerstone. Cornerstone Capital Bank and its subsidiaries have been recognized by Workplace Dynamics as a "Top 100 Workplace" for 12 consecutive years. March 1, 2023, marked the beginning of Cornerstone's 35th year in the residential lending business, so we have successfully navigated our company through many industry cycles and changes in regulations. Because we recognize and reward hard work, we offer a competitive salary, full benefits package, and a performance-based bonus. Where you come in: We're a great company with great people, and we're looking for a Collections Specialist who will bring enthusiasm, attention to detail, and a servant heart to our team of top-tier banking and home lending professionals. This professional will work in a tight-knit, goal and growth-oriented team. What to do next: If Cornerstone Capital Bank sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning Compliance team! And remember, once you're part of our Cornerstone family, we'll continue to invest in you as a valuable team member. As many of our team members can tell you, there's something special about working at Cornerstone. It really feels like home. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.