Specialist jobs in Conway, AR - 286 jobs

The Data Cleansing and S4 SAP Support Specialist is responsible for ensuring the accuracy, integrity, and quality of data within the organization"s systems, with a primary focus on SAP. This role involves identifying, analyzing, and correcting data discrepancies, supporting SAP data management processes, and collaborating with various departments to maintain clean and reliable data for operational and reporting purposes. Key Responsibilities: * Perform data cleansing activities to identify and rectify errors, inconsistencies, and duplicates in SAP and related databases. * Support the maintenance and updating of master data within SAP modules (e.g., Material Management, Finance, Sales & Distribution). * Collaborate with business users and IT teams to understand data requirements and resolve data quality issues. * Conduct regular audits and data validation to ensure compliance with data governance standards. * Assist in the development and implementation of data cleansing strategies and best practices. * Support SAP system users by troubleshooting data-related issues and providing guidance on data entry standards. * Document data cleansing processes, procedures, and changes to maintain clear records. * Participate in SAP data migration and upgrade projects as needed, ensuring data accuracy throughout transitions. Qualifications: * Bachelor"s degree in Information Technology, Business Administration, Data Management, or a related field. * Proven experience in data cleansing, data quality management, or data analysis roles. Hands-on experience with SAP systems, preferably in data management or support * Strong understanding of SAP modules and master data concepts. * Proficiency in data analysis tools such as Excel, SQL, or data profiling software. * Excellent attention to detail and problem-solving skills. * Strong communication and interpersonal skills to work effectively with cross-functional teams. * Ability to manage multiple tasks and prioritize work in a fast-paced environment. * Knowledge of data governance and compliance standards is a plus. Preferred Skills: * SAP certification related to data management or specific modules. * Experience with data migration and SAP upgrade projects

If you are Competitive, Influential, Organized with Outstanding Interpersonal Skills, we want you to join our team as an Area Sales & Design Specialist! We offer an unlimited commission program. WHAT YOU WILL DO AS AN AREA SALES & DESIGN SPECIALIST In this role, you will be responsible for driving sales growth and providing exceptional design consultation services to our clients. You will work on-site at assigned Home Depot stores, within a specific territory, managing relationships with Home Depot store leaders and associates, leveraging Home Depot employees and customer traffic to generate leads and sales. Weekend work required. WHAT'S IN IT FOR YOU? Eligible for a Sales Performance Incentive Bonus Eligible to receive Earned Commissions. A weekly minimum guaranteed subsidy payment (if earned commissions are less than the minimum guarantee.) Total annual compensation average is $74,000 (based on 2024 Tuff Shed data) and could reach in excess of $100,000. Hands-on training program by Local and Regional leaders. Great benefits package and mileage reimbursement. WE ARE COUNTING ON OUR AREA SALES & DESIGN SPECIALISTS FOR: Working on-site, at assigned Home Depot stores including weekends, holidays, and some evenings. Manage a sales pipeline. Regularly plan, coordinate, execute lead generating events and leverage event sales. Self-direction and the ability to work independently and build relationships. Enjoy training others and communicating product knowledge. Proven computer skills and the aptitude to learn new software. Partner with Home Depot leaders providing updates on sales performance, merchandising and displays. Ensure our Tuff Shed displays are presentable, clean, and maintained; signage is updated. JOB REQUIREMENTS Availability to work standard retail hours, including weekends, holidays and some evenings. Proven relationship building skills Current valid driver's license and a satisfactory Motor Vehicle Report Tuff Shed offers a great Benefits package for our full-time employees! - It pays to be a Tuff Shed team member: OUR COMPETITIVE BENEFITS AND REWARDS Competitive compensation and bonus programs (based on position) Medical Benefits including Virtual Visits- The care you need-when, where and how you need it! Dental & Vision Benefits Flexible Savings Account (FSA) Employee Stock Ownership Plan (ESOP) - You're more than an employee - Get rewarded for long and loyal service with ownership interest in the Company Paid Time Off and Paid Holidays. 401(k) plan On-Demand Access to Your Pay! - Why wait until pay day? Learn more about us at ***************** As part of the application process, please take a short survey, called Predictive Index. Click on the following link to complete this five-seven minute survey: ************************************************************************************************ SLS2021

Employees in this position will be responsible for reviewing unpaid, underpaid, denied or unresolved insurance balance accounts submitted to various health care payers. Employees will also be responsible for assisting in collection of patient responsible balances up to and including direct communication with patients explaining charges, adjustments, credits and other duties as assigned by management. Qualifications High School Diploma or equivalent. One year experience in healthcare billing required. Other education and experience may be substituted (if applicable) for the required minimum job qualifications with the approval of the Corporate Director of Human Resources.

Aegis General Energy, a division of Aegis General Insurance Agency, a wholly owned subsidiary of K2 Insurance Services, LLC, is seeking a full-time Operations Specialist to join its team at its headquarters in Conway, Arkansas. Aegis Group offers a diversified national platform of specialty insurance programs. Acquired by San Diego-based K2 Insurance Services in 2013, Aegis continues to expand its product offerings and distribution by developing new insurance programs and increasing the number and geographic diversity of its marketing, sales, and support staff. Aegis offers the opportunity to join an established company in growth mode. Our pay and benefits program includes a competitive hourly pay rate, medical, dental, and vision insurance; paid time-off in year of hire and 401(k) with employer match. Pay Range: $18 - $20 USD Hourly Job Description Operation Specialist - AEGIS GENERAL ENERGY Operation Specialist duties could include but not limited to the following; Will be required to work in-office at the Conway Office in a hybrid capacity. Provide best-in-class service and response times to our select agency partners Data Entry into multiple internet-based systems Answer incoming calls Answer all emails in a Timely Matter Assist in the day-to-day operations as assigned Policy Issuance ,taking underwriting binds and putting into policies Issue Federal and State Filings, issues the filings per state requirements Process Endorsements, work within IMS to issue endorsements Work all Errors for the DMV, bound accounts and all insurance is sent to the local DMV, some manual entries, requires work within multiple sites Issue Cancellation and Non-renewals Gather Driver Information for additional Drivers, gather information for underwriting, data entry into IMS system. Soft Skills Required: Must have precise and exceptional attention to detail, with an innate capacity for organization Must be able to work within strict deadlines Ability to multi-task and work within several systems at once, while prioritizing important and pressing tasks Must be timely in responsiveness to emails, requests and completing tasks Have a high level of self-motivation to work with a team and get tasks completed Excellent verbal and written communication Utilize time management abilities in a fast-paced, high volume environment Ability to work in a customer service and driven environment. Ability to resolve moderately complex problems and work in high pressure situations Consistent dependability, promptness, and excellent people skills Strong time management skills that allows the ability to complete own job and the backup for other team members Hard Skills Required: Use Microsoft Office software, (e.g. Outlook, Word and Excel) Excellent computer skills including typing proficiency, Microsoft Office proficiency with an emphasis in Excel spreadsheets Experience: Minimum of 2 years' experience as a commercial CSR for a commercial lines insurance agency or 2 years' experience as a underwriting assistant at an MGA or Insurance Company Compensation: Aegis General Energy offers the opportunity to join an established company in growth mode. Our compensation program includes competitive pay; medical, dental, and vision insurance; paid time-off in year of hire; and 401(k) with employer match. Send your resume to Cynthia Burleson @ ********************************

**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's proprietary item banking and exam delivery software. - This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with occasional travel for meetings, events and workshops. **Role Responsibilities** - Onboard new clients and determine appropriate test setup based on client requirements. - Intake new exams for existing clients and publish exams according to established timeline requirements. - Develop and maintain timelines for test publication activities and track progress in project management ticketing software. - Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately. - Prepare tests for publication and implement live updates to tests. - Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients. - Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems. - Conduct quality control according to department procedures and address issues. - Support other Content Management teams with tasks related to test publication. - Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides. - Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software. **Knowledge, Skills and Experience Requirements** ▪ Bachelor's degree level preferred ▪ 1+ years' experience exam publication, item bank management and/or database management. ▪ Strong communication skills required. ▪ Ability to approach problems with creative problem solving. ▪ Proficiency with Microsoft Office applications. ▪ Experience with Jira a plus. ▪ Experience with XML, HTML and QTI file formats preferred Benefits At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Full-time Description Job Grade: 4 Purpose of Job: Ensure effective and proactive communication with assigned clients. Thoroughly and analytically review client reports to improve each client's cash collections while identifying internal process gaps. Work cooperatively with all other UHS departments to present timely, detailed information to both internal and external customers Work to make UHS more customer focused and to strengthen client relationships. To generate and distribute routine and ad hoc reports to internal and external customers. To gather information from various sources to interpret patterns and identify trends to improve business processes and affect UHS and client business decisions. To report results and findings to the business, colleagues, and clients. Main Duties: Using root cause identification, analyze and prepare client reports for client meetings. Build sustainable relationships with our client through open and interactive communication while leading client calls, proactively identifying potential issues and spearheading resolutions. Review, prepare, and send routine and ad hoc reports accordingly and process report requests within deadlines to internal and external clients. Serve as an analytics specialist focusing on the management of data from various sources and providing data-driven insights. Provide internal support to departments wanting to increase efficiency, productivity, or profitability through analysis of information and data. Recommend actions by analyzing and interpreting data and making comparative analyses. Work cooperatively with all other UHS departments to present timely, detailed information. Facilitate effective and proactive communication with assigned clients. Complete special projects as assigned within designated timeframes. Extract and compile data from a database or other secondary data sources. Interpret data, analyze results using statistical methods and techniques. Identify, analyze, and interpret trends or patterns in complex data sets. Present data and conclusions in a clear and concise manner. Work with management to prioritize business and information needs. Performing quality checks on data used in analysis and reports and review all work to ensure accuracy. Requirements Qualifications: High School diploma required, Bachelor's degree preferred. Proficient with Microsoft Office applications with an emphasis on Excel, specifically VLOOKUP's, Pivot Tables and formulas. Experience with project management and delegation of responsibilities. Technical expertise regarding data models and data mining. Knowledge, Skills and Abilities: High School diploma required, Bachelor's degree strongly preferred. Process focused mindset with the ability to breakdown workflows/processes in an effort to improve customer service. Proficient with Microsoft Office applications with an emphasis in Excel, specifically VLOOKUP's, Pivot Tables and formulas. Experience with Project Management and delegation of responsibilities, with a proven track record of success. Detail oriented, with strong analytical, organizational and problem-solving skills. Customer focused with experience handling difficult or challenging customer calls in a professional manner. A strong desire to learn new tasks and take on additional responsibilities, while managing current workload. Understanding of basic business principles and processes. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. Technical expertise regarding data models and data mining. Strong knowledge of and experience with reporting packages and database querying. Strong verbal and written communication skills. Demonstrates a strong work ethic by managing time effectively and completing all tasks as assigned. Maintains a commitment to quality, attention to detail, and follow through in the face of potential time constraints or deadlines.

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Job DescriptionBenefits: Health & Wellness Planning Gym Membership - Free 401(k) matching Competitive salary Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Vision insurance Wellness resources Bonus based on performance Were looking for a Pawnbroker whos ready to make 2026 their year of growth, connection, and new possibilities! If you love helping people, enjoy closing sales, and want to work in a fun, positive atmosphere this could be your perfect fit. Who We're Looking For: Someone who brings empathy and great customer service A team player with strong sales instincts Someone comfortable helping customers with personal short-term loans Bilingual (Spanish/English) is a BIG plus A friendly personality who can build trust quickly Someone who loves social media and can help create engaging content Stable and reliable work history What Makes This Role Awesome: Youll help customers during important moments Youll work with jewelry, electronics, luxury goods & more Youll be part of a small company with BIG benefits Competitive pay + commission opportunities A positive team culture that truly supports you Ready for a fresh start in 2026? Wed love to meet you! A Culture Of Service.mp4 10.08 MB New year, new path, new potential start 2026 strong with Braswell & Son.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Key Responsibilities * Manage account relationships, maintain effective communications and ensuring customer requirements are met. * Review and update condition report; approve and audit vehicle repair report. * Walk vehicles to make recommendations for reconditioning to increase vehicle value. * Provide quality service and assist in resolving problems. Respond to customer inquiries relating to vehicles. * Communicate with Lot Operations and Recon departments to ensure appropriate movement of vehicles to the shops and ensure timely completion of reconditioning. * In coordination with account representative, account administrator, and account specific procedures prepare sale vehicle presentation and verify certification/announcements. * Work with lot operations for organization of account vehicles. * Review vehicles in sale line up, locate missing vehicles, and work with account representative to ensure vehicles are ready for sale. * Actively participate in support of all safety activities aligned with Safety Excellence. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. * Perform other duties as assigned by management. Qualifications: Minimum: * High School Diploma/GED. * Generally, less than 2 years of experience in a related field. * Safe drivers needed; valid driver's license required. * Verbal and written communication skills required. * Knowledge of how to operate PC software applications (i.e., MS Office, Excel, and Outlook). * Strong communication and interpersonal skills. * Detail-oriented with good data entry and analytical abilities. * Problem-solving and organizational skills. Work Environment: * This is an outdoor role, meaning exposure to weather elements is to be expected every day. The candidate chosen for this role will need to dress appropriately for the weather daily. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

THE OPPORTUNITY Dillard's is seeking a Production Control / Technical Support Analyst to work the night shift at our Data Centers in Central Arkansas. You must be able to work a flexible schedule, which includes weekends, holidays, and after hours. This position's primary focus is assisting users of Dillard's Information Technology services who are experiencing complex procedural or operational problems with IT applications, hardware, or services. It is also responsible for executing, monitoring, and resolving issues with batch processing. THE TEAM Night Shift Operations is responsible for closing the business day and starting the batch processes during the overnight hours, performing systems maintenance, monitoring the performance of the batch processes, and ensuring all company applications are available on time to start the next business day. They are also responsible for providing technical support to all Dillard locations that are still online when the evening shift starts and as those locations come online in the morning. WHAT YOU WILL DO Provide technical software, hardware, and network problem resolution to all IT resource users by performing question/problem diagnosis and guiding users through step-by-step solutions Must be able to function independently Handle phone and email support for moderate system or content issues Identify, resolve, and escalate issues when necessary Clearly communicate technical solutions in a user-friendly, professional manner Record interactions in our service ticket database Identify and document resolution to recurring inquiries Occasionally assist other staff members and monitor open tickets to ensure timely and effective resolution Provide equipment upgrade and maintenance assistance to personnel at all Dillard's operating locations Ensure all batch processes are started and completed in a timely manner THE MUST-HAVES Authorization to work in the United States without sponsorship Education or at least two years of experience working in a help desk or technical support call center environment Excellent problem-solving and decision-making skills Excellent verbal and written communication skills Must possess a customer-friendly attitude with the ability to work in a fast-paced team environment THE "NICE TO HAVES" Previous customer service experience Previous experience in a network operations field Previous IT Operations or production control experience Knowledge of Job Control Language (JCL) and batch scheduling applications (Zeke) No immigration sponsorship (ex. H-1B, TN, STEM OPT) is available for this position

22112145 County: Pulaski Anticipated Starting Salary: $39,170 DMS The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others. Position Information Job Series: Program Operations - Claims Review Classification: Claims Review Specialist Class Code: PCR02P Pay Grade: SGS03 Salary Range: $39,171 - $57,973 Job Summary The Claims Review Specialist plays a critical role in supporting the insurance claims process by reviewing and evaluating claims for accuracy, completeness, and compliance with pre-determined agency policies and regulatory standards. This classification involves verifying claim documentation, investigating discrepancies, and ensuring the timely and efficient resolution of claims. Primary Responsibilities Assess insurance claims to ensure all required information is accurate and complete. Verify claim documentation against policy terms and conditions. Identify missing or inconsistent information and coordinate with the appropriate personnel to resolve issues. Document findings and actions taken for each claim in an organized manner. Communicate claim outcomes and provide necessary explanations to policyholders or internal personnel. Support fraud detection and prevention efforts by reporting unusual patterns or inconsistencies. Stay informed on agency policies, industry practices, and relevant regulations. Collaborate with senior team members and managers to improve claims processing workflows. Knowledge and Skills Strong analytical and problem-solving skills, attention to detail, good written and verbal communication. Willingness to learn and adapt to new tools, technologies, and processes. Experience with using standard office software (e.g., Microsoft Excel, Word). A proactive and team-oriented approach to work. Familiarity with department related programs. Minimum Qualifications High school diploma or GED. Two years of experience in clerical or administrative functions. Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee's demonstrated skills, competencies, performance, workload responsibilities, and organizational needs. Licensure/Certifications N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law. Nearest Major Market: Little Rock

The Graduate Student Application Specialist is responsible for evaluating and processing Graduate School admission applications and coordinates with students, faculty, and departmental administrators. This position is governed by state and federal laws and agency/institution policy.

Primarily responsible for reviewing and researching E-banking transaction activity (wires, ACH and external transfers) to determine if the transactions are fraudulent, including contacting clients for confirmation of transactions. Responsible for investigating and processing Regulation E , ACH and check disputes within required regulatory timeframes. Responsible for check fraud review and decisioning. Responsible for assisting E-Banking Fraud Lead with other duties as necessary and listed below. Primary Responsibilities: The duties listed below are some of the duties that may be assigned and may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties as assigned. •Provides prompt, professional, and courteous operational support to Retail branches, internal departments, and external customers by answering questions, researching information, and providing solutions associated with all digital banking products and services. •Responsible for investigating and processing bank disputes including debit card (fraud and non-fraud), ACH, and check fraud by evaluating the complaint to determine the identification of the dispute •Ensure the dispute representment and documentation to a payment processor is complete and without error •Responsible for the creation and submission of dispute letters and documentation, including but not limited to provisional, final, requests to return, proof of authorizations, and warranty claims, during the dispute investigation process that are subject to bank regulations •Review compromised debit cards to ensure they have been correctly blocked to avoid losses. •Have good working knowledge of fraud investigations and regulations that relate to general risk management including an understanding of Reg E, UCC check return guidelines, and NACHA return guidelines. •Availability to support and provide independent resolutions to clients/vendors during business hours, after-hours, and/or weekends, as needed. •Monitors and reviews Commercial processes (ACH, RDC, Wire): Reports, transaction approval, file validation, etc. •Responsible for transaction monitoring in Q2 Sentinel fraud monitoring system •Responsible for the reviewing, processing and returning of potentially fraudulent checks •Serves as backup to E-Banking Fraud Lead •Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy. •Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML •Participates in job specific training and other various Bank training programs, as necessary. •Performs other duties as assigned Supervisory Responsibilities • None Qualifications Skills and Qualifications: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. • High School Diploma or GED is required; Bachelor's degree in Business or Criminal Justice preferred • 2-4 years of work experience in a business or professional environment • At least one year of digital banking related work experience, including processing Reg E and ACH disputes. • At least one year of banking or financial institution work experience • Proficient using online and mobile banking solutions. • Ability to work independently with little supervision. • Strong working knowledge with Microsoft Office computer software (Outlook, Excel and Word) • Strong knowledge of financial products and services. • Good organizational and customer service skills • Excellent verbal and written communication skills to communicate professionally. • Ability to work successfully in a fast paced, high stress environment Computer and Office Equipment Skills: • Microsoft Office Suite including Word, Excel, and PowerPoint Physical Requirements: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions. • While performing the duties of this job this individual is regularly required to stand for long periods of time, walk, sit, talk, hear, use their hands and fingers (manual dexterity), use a telephone, and occasionally lift and /or move up to 25 pounds. • Specific vision abilities required by this position include, close vision, and the ability to adjust focus. Mental Requirements: • The ability to solve problems, make decisions, supervise others, interpret data, organize information, written and oral communication and read/write. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Encore Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, age, ancestry, citizenship, sex, sexual orientation, gender identity, national origin, marital status, genetic information, physical or mental disability, veteran status or any other characteristic protected by law.

**Remote Hours: M-F 8:30-5:00 pm EST (or based on business needs)** **_What Contract and Billing contributes to Cardinal Health_** Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration, customer and vendor pricing, rebates, billing (including drop-ships), processing charge backs and vendor invoices, developing and negotiating customer and group purchasing contracts. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Working unpaid or denied claims to ensure timely filing guidelines are meet. + Submitting medical documentation/billing data to Commercial (MCO) and government (Medicare/Medicaid) providers + Denials resolution for unpaid and rejected claims + Preparing, reviewing and billing claims via electronic software and paper claim processing + Insurance claims follow up regarding discrepancies in payment. **_Qualifications_** + Bachelor's degree in business related field preferred, or equivalent work experience preferred + 1+ years experience as a Medical Biller or Denials Specialist preferred + Strong knowledge of Microsoft excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $28.80 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 2/12/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _All internal applicants must meet the following criteria:_ + _Rating of "Meets Expectations" or higher during last performance review_ + _Have been in their current position for at least a year_ + _Informed their current supervisor/manager prior to applying_ + _No written disciplinary action in the last year_ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

We are looking for an Automotive Sales Associate to join our growing team! The right candidate will be ambitious, have excellent interpersonal skills, and the ability to meet and exceed goals. Day-to-day tasks will include developing client relationships and providing product solutions that best meet our customer's needs. UP TO $5,000 SIGN ON BONUS (based on experience) Benefits Health Insurance Dental Insurance Vision Insurance Cancer Insurance Accident Insurance Hospital Indemnity Insurance Life Insurance AD&D Insurance Flex Spending Account Short Term Disability Responsibilities Nurture enriching relationships to build clientele for life Exhibit consultative selling skills. Assist customers in selecting a vehicle by asking questions and listening carefully to their responses Continuously develop product and sales acumen to become the vehicle authority. Know the in's and out's of product offerings, optional packages, and the latest technologies Perform high-quality, professional demonstrations of new/used vehicles Follow-up with buyers to ensure successful referral business Learn to overcome objections and thrive in sales situations Report directly to the Sales Manager regarding objectives, planned activities, reviews, and analyses Bring your ‘A game' along with a positive attitude to work with you every single day Qualifications Available to work flexible hours and weekends Previous experience is preferred Self-starter mentality and ambitious spirit preferred Ready to waste no time learning new product in's and out's, eager to improve Phenomenal communication skills with customers and team members Professional, well-groomed personal appearance Clean driving record and valid driver's license Work schedule 10 hour shift Supplemental pay Commission pay Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance Disability insurance 401(k) 401(k) matching Employee discount

Job DescriptionBenefits: 401(k) 401(k) matching Company parties Dental insurance Flexible schedule Health insurance Opportunity for advancement Training & development Vision insurance Transition Your Healthcare Expertise into Financial Services with the Ward Region - Modern Woodmen of America! Leverage Your Healthcare Background for a Rewarding Career: Build Direct Client Relationships: Professionals from healthcarewhether it's pharma, medical sales, or clinical rolesare drawn to financial services because it allows them to work directly with clients, offering personalized advice rather than working through intermediaries. Make a Meaningful Impact: Use your knowledge and experience in healthcare to guide clients through critical life stages. Whether its helping individuals plan for medical expenses, retirement, or higher education, your insights can help clients secure their financial futures and improve their lives. Unlimited Growth Potential: As healthcare professionals understand the complexities of lifes important decisions, they know that each life stage brings new financial planning needs. Your ambition, dedication, and expertise will determine how far you can go in this fulfilling career. A Rewarding Career Path: Transition to a career where you can build long-term relationships, create meaningful outcomes for your clients, and make a lasting impact, all while using your healthcare expertise to navigate the financial landscape. About Modern Woodmen of America: Founded in 1883 by Joseph Cullen Root, Modern Woodmen of America is the nation's third-largest fraternal benefit society in terms of assets. The organization is rooted in the concept of fraternalism, combining business with giving back to the community. With over 700,000 members, Modern Woodmen is dedicated to providing financial security, promoting quality family life, and making a positive impact in local communities. Meet Our Leaders: Matthew Ward is the Regional Director of the Ward Region, and began his career with Modern Woodmen as an intern in 2009. After graduating in 2010, he became a financial representative and has grown within the organization ever since. Raised on a family farm and having run a lawn care business in college, Matt brings a strong work ethic and hands-on experience to leadership. Outside of work, his life centers around faith, family, and the outdoors. He especially enjoys hunting, fishing, and coaching sports with his 8-year-old son. Mason Laws joined Modern Woodmen as a Financial Representative in November 2024. Before that, he worked as a Financial Analyst at Rabo AgriFinance, where he underwrote loans for farmland and equipment. Mason is passionate about the outdoors and stays active through hunting, fishing, hiking, kayaking, and golfing. His favorite type of hunting is duck hunting, though he also enjoys deer season. When hes not outside, hes spending time with friends and family. Annette Miller has been a dedicated team member at Modern Woodmen for 27 years. She originally studied nursing and worked in home health care for eight years before transitioning to financial services. Annette is deeply committed to community service, volunteering with the Huntingtons Disease Team Walk of Hope and the Women 2 Women ministry at St. Joseph. She values time with her family and friends and finds purpose in serving others. Allen Edwards joined MWA in 2022 after a career as a police officer, where he developed a strong passion for helping others. He is actively involved in his community and enjoys spending time with family and friends. He and his wife Aly love being outdoors, especially at the lake, and attending social events together. Allen finds fulfillment in building relationships and making a positive impact both personally and professionally. Phillip Andrews joined Modern Woodmen in June 2021, bringing a unique background in both finance and ministry. Before transitioning to financial services, he worked as a Finance Manager at a Harley-Davidson dealership and spent over 15 years in ministry. Phillip is passionate about helping others and strengthening his community. Outside of work, he enjoys bowhunting, spending time with his wife and daughters, and living out his faith through service and purpose-driven work. Role Responsibilities: Member Consultation: Meet with client members to assess their insurance needs and recommend appropriate coverage. Customer Service: Provide exceptional customer service, addressing client inquiries and resolving issues promptly. Networking: Build and maintain a network of client members through referrals, networking events, and community engagement. Training and Development: Participate in ongoing training and professional development to stay current with industry changes and enhance sales skills. Benefits: Competitive compensation range Opportunity for personal and professional growth Fraternal programs and activities to enhance quality family life Involvement in local volunteer projects and community impact Supportive and open communication culture Target Achievement: Meet or exceed business development goals Qualifications: Team-Oriented Enthusiastic Positive attitude Self-Starter Community-Focused Coachable Athletic background (bonus) Military background (bonus) Goal-Driven Willingness to obtain state insurance license Willingness to perform a background check College degree (preferred, not required) Next Steps: If you are an individual with a strong community connection, exceptional interview skills, and a passion for making a positive impact, we invite you to join Modern Woodmen of America as our next top Financial Professional. Help us ease financial burdens for families and contribute to the growth and success of the region. Flexible work from home options available.

The Claims Denial Specialist works within the organization's revenue cycle to investigate, resolve, and appeal denied insurance claims. By identifying the root causes of denials, correcting errors, and communicating with insurance companies, they help prevent revenue loss and secure proper reimbursement for services. Core responsibilities Denial analysis and resolution: Research denied or rejected claims by reviewing insurance correspondence, billing and coding documentation, and patient medical records. Appeals processing: Prepare and submit detailed, well-argued appeals to insurance payers, often citing clinical documentation, payer-specific policies, and contractual language. Investigative follow-up: Follow up on appeals and resubmitted claims with insurance companies, typically by phone or through payer portals, to resolve outstanding issues and ensure timely reimbursement. Process improvement: Identify trends and patterns in claim denials to help prevent future errors. This often involves collaborating with other departments, such as billing and coding, to improve processes. Documentation and reporting: Accurately document all communication and actions taken on a claim within the patient accounting system. Create and deliver reports to management on denial trends and recovery efforts. Compliance monitoring: Stay up-to-date with changing regulations, payer guidelines, and billing rules for government programs (like Medicare and Medicaid) and commercial insurance. Essential qualifications and skills Healthcare knowledge: A strong understanding of the healthcare revenue cycle, medical terminology, and medical coding systems. Experience with electronic health record (EHR) systems and billing software. The ability to conduct root-cause analysis, recognize patterns in denial data, and use critical thinking to build effective appeal strategies. Excellent written communication for drafting persuasive appeal letters and verbal communication for interacting with payers, providers, and patients. Professional certifications such as Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) are often preferred or required. Meticulous attention to detail is necessary to review complex documentation, catch errors, and ensure all resubmissions are accurate and compliant.

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date: 02/06/2026 Type of Position:Staff - Clerical Job Type:Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************. Department:FIN | CORE CCBO Commercial Department's Website: Summary of Job Duties:The Lead Clinical Billing Specialist addresses all incoming inquiries from Customer Service Staff, UAMS employee, whether by phone, mail or in person concerning physician & hospital accounts. Handles all customer service duties and serves as a technical resource for other customer service staff. Assist in training new employees and provides guidance as needed. Requests access for all new hires including work queues, programs etc. In the absence of the Customer Service Manager responsible for supervising staff through ACD Call monitoring system as well as making scheduling changes to breaks/lunch/clerical time during absences and vacations to ensure coverage, adjusting work assignments & lead bi- monthly unit meetings. Documents all activity in patient accounts. Applies 3rd party knowledge billing practices and regulations in the management of assigned accounts. Is fully familiar with Medicaid and other government programs, in order to assist patients who are without Third Party Coverage or are underinsured by their coverage. Processes reports for Payment Posting manager in her absence for the Physician Billing Director. Approves refunds to patients & insurance companies. Performs weekly audits on staff adjustments to physician charges. Scans backup into the system from CI deposits. Performs Quality Reviews on staff according to standard procedure. ******Position works on-site********* Qualifications: Bachelor's degree in business, Communications or other field plus three (3) years' experience in a customer service setting, including one (1) year of supervisory experience in an office setting. OR High School diploma plus seven (7) years' experience in a customer service setting, including one year of supervisory experience in an office setting. Must be familiar with Third Party insurance rules and regulations, Medicaid and other government programs and facility's charity and payment plan options. Prefer: Experience in a high-volume customer service center or hospital revenue cycle related setting. Epic experience preferred. Additional Information: Key Responsibilities: Addresses all incoming inquiries from Customer Service staff UAMS employee, whether by phone, mail or in person concerning physician & hospital accounts. Handles all customer service duties and serves as a technical resource for other customer service staff. In the absence of the Customer Service Manager responsible for supervising staff through ACD Call monitoring system as well as making scheduling changes to breaks/lunch/clerical time during absences and vacations to ensure coverage, adjusting work assignments & lead bi- monthly unit meetings. Documents all activity in patient accounts. Applies 3rd party knowledge billing practices and regulations in the management of assigned accounts. Is fully familiar with Medicaid and other government programs, in order to assist patients who are without Third Party Coverage or are underinsured by their coverage. Approves refunds to patients & insurance companies. Performs weekly audits on staff adjustments to physician charges. Scans backup into the system from CI deposits. Performs Quality Reviews on staff. In addition to handling all duties of a Customer Service Representative, serves as a technical resource for other Customer Service Staff, assists with training of new employees, and provides guidance and answers needed for all staff. Supervises staff in the absence of the manager. Incoming telephone messages and ACD call monitoring system as well as making scheduling changes to breaks/lunch/clerical time during absences and vacations to ensure coverage. Processes reports for Payment Posting manager in her absence for the physician Billing Director. Other duties as assigned. Salary Information: Commensurate with education and experience Required Documents to Apply: List of three Professional References (name, email, business title), Resume Optional Documents: Proof of Veteran Status Special Instructions to Applicants: Recruitment Contact Information: Please contact *********************** for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements:Criminal Background Check This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity:Feeling, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting Frequent Physical Activity:Talking, Walking Occasional Physical Activity:Crouching, Lifting, Pulling, Pushing, Reaching Benefits Eligible:Yes

Full-time Description SUMMARY OF RESPONSIBILITIES The RCM Specialist at AAIT Health is responsible for supporting all aspects of the revenue cycle, including billing, collections, claims management, and patient account resolution. This position ensures accuracy and compliance in processing medical claims, works closely with insurance carriers, and provides guidance to clinic staff on revenue cycle processes to maximize reimbursements and reduce denials. ESSENTIAL FUNCTIONS (1) Perform accurate and timely charge entry, claim submission, and payment posting. (2) Manage insurance eligibility verification, authorizations, and patient cost estimates. (3) Review and resolve claim rejections, denials, and underpayments. (4) Handle patient billing inquiries and provide professional support regarding account balances, statements, and payment plans. (5) Maintain compliance with payer guidelines, state and federal regulations, and company policies. (6) Monitor and reconcile accounts receivable, identify trends, and escalate unresolved issues to management. (7) Generate and analyze reports on collections, denial rates, and reimbursement patterns. (8) Collaborate with internal departments and external vendors to resolve complex billing issues. (9) Support continuous process improvement initiatives to streamline revenue cycle operations. (10) Participate in training, cross-coverage, and departmental meetings to enhance performance and knowledge. Requirements CORE COMPETENCIES · Strong knowledge of medical billing, insurance claims, and reimbursement methodologies. · Excellent oral and written communication skills. · High attention to detail with the ability to identify and resolve discrepancies. · Ability to work independently, manage multiple tasks, and meet deadlines. · Strong problem-solving and analytical skills. · Professionalism, integrity, and dependability in all work-related activities. REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS · High school diploma or equivalent required; associate's or bachelor's degree in healthcare administration, business, or related field preferred. · Minimum of 3 years of experience in medical billing, collections, or revenue cycle operations within the healthcare industry. · Knowledge of CPT, ICD-10, and HCPCS coding strongly preferred. · Familiarity with electronic health record (EHR) and practice management systems. · Certification such as Certified Revenue Cycle Specialist (CRCS) or Certified Professional Coder (CPC) preferred but not required. WORKING ENVIRONMENT AND PHYSICAL DEMANDS This is a full-time position. Standard hours are 7:00 a.m. to 5:00 p.m., Monday through Thursday. Overtime may occasionally be required. The position operates in a professional office or remote environment and involves sitting, typing, using standard office equipment, speaking, listening, and frequent communication via phone and email. OTHER Performance is evaluated by the Revenue Cycle Manager or Director of Operations. AAIT Health reserves the right to modify this job description at any time according to business needs. This document does not constitute a contract of employment, and employment with AAIT Health is at-will.