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  • Information Technology Support Specialist

    Top Prospect Group

    Specialist job in Danbury, CT

    The Service Desk Analyst serves as a frontline technical resource, providing prompt, professional, and customer-focused support to clients across a variety of environments. This role is responsible for handling Tier 1-2 incidents and requests, troubleshooting end-user issues, escalating complex problems, and ensuring exceptional service delivery on behalf of the MSP. Key Responsibilities: Act as the primary point of contact for client technical issues via phone, email, and ticketing system. Provide Tier 1-2 troubleshooting and resolution for Windows OS, mac OS, O365, desktop hardware, printers, networking, mobile devices, and common business applications. Manage and triage incoming tickets; ensure timely updates, documentation, and closure in accordance with SLAs. Perform user account administration (Active Directory, Azure AD, O365), password resets, access provisioning, and group policy support. Install, configure, and support desktops, laptops, peripherals, and standard MSP toolsets (RMM, AV, backup, monitoring). Follow escalation procedures and collaborate with senior engineers when issues require advanced expertise. Participate in onboarding/offboarding tasks and workstation deployments. Maintain accurate documentation, SOPs, and knowledge base articles. Deliver excellent customer service with strong communication, professionalism, and follow-through. Contribute to continuous improvement of processes and service quality. Required Skills & Experience: 1-3+ years of service desk or IT support experience, ideally within an MSP environment. Strong knowledge of Windows OS, O365 administration, basic networking (DNS, DHCP, VPN), and hardware/software troubleshooting. Experience with RMM/PSA tools, remote support platforms, and ticketing systems. Familiarity with Active Directory, Azure AD, Exchange Online, MFA, and basic security practices. Ability to multitask in a fast-paced, client-focused support setting. Excellent communication, customer service, and problem-solving skills. Certifications such as CompTIA A+, Network+, or ITIL Foundation are a plus.
    $43k-75k yearly est. 1d ago
  • Customer Support Specialist

    Passive Plus

    Specialist job in Huntington, NY

    iNRCORE Group is a leading, vertically integrated provider of highly engineered, high-reliability, and high-performance passive electronic components. We are known for manufacturing proprietary magnetics, capacitors, resistors, filters, and more. We serve mission-critical data and power applications in the Defense, Aerospace & Avionics, Space, Smart Grid, Medical, AI/Data center, and Hi-Rel industrial markets. iNRCORE Group currently has fourteen (14) manufacturing facilities across the globe with more than one thousand (1000+) employees - and growing! Our business entities include company names such as Bicron, Coast Magnetics, DYCO, Gowanda, iNRCORE, Passive Plus, RCD, Sentran, TTE, and Vanguard Electronics. Our organization has a world-class reputation for innovation, quality products and expertise, and outstanding leadership. Our talented staff is what makes this all possible. We are actively seeking to hire highly skilled professionals to meet our growing demand and join our expanding team(s). We currently have an opening for a Customer Fulfillment Representative in our PPI facility, located in Huntington, NY. This position is critical to the success of PPI and will be supporting customer engagement, account management, and internal coordination to drive revenue growth. The Customer Fulfillment Representative serves as a key point of contact for customers, ensuring accurate order fulfillment, timely communication, and support throughout the sales process. This role reports directly to the Director of Program Management. The ideal candidate for this position should be technically proficient with a strong understanding of electronic components, experienced in managing customer accounts and driving sales growth, highly organized, detail-oriented, and results-driven. The candidate should also be skilled in building relationships, collaborating with cross-functional teams, and comfortable working in a fast-paced, technical sales environment. Details of the Role: The Customer Fulfillment Representative will be responsible for receiving & shipping product, preparing and issuing customer quotes, confirming and processing orders, rescheduling, and providing responsive customer service. This role emphasizes virtual communication and proactive outreach to maintain and grow relationships with OEMs, distributors, and contract manufacturers. You will coordinate and respond to customer requests for pricing and delivery, ensure compliance with export regulations and update CRM systems. Daily activities include direct communication with customers via phone, email, and electronic portals, coordinating with internal departments to meet customer requirements, and supporting outside sales representatives with information and leads. Duties and Responsibilities: Shipping: Receive parts from manufacturers and process documentation in ERP system. Allocate parts to orders, coordinate and adjust orders as needed to meet customer demands and requests. Knowledge of domestic and international shipping procedures required. Communicate with internal teams to ensure customer requirements and delivery expectations are met. Identify and collaborate change orders to meet customer demand internally with team members. Ensure compliance with export regulations and government/military contract requirements as instructed. Apply high attention to detail in reviewing orders to ensure accuracy and efficiency. Additional duties as instructed by management. Inside Sales: Serve as the primary point of contact for assigned customer accounts. Coordinate and respond to customer requests for price and delivery quotations, ensuring margin targets are met. Prepare and deliver accurate quotes and proposals and follow up to secure new orders. Process customer orders and maintain up-to-date account information in CRM tools. Expedite orders with suppliers when necessary. Support outside sales representatives with information and leads. Respond promptly to customer inquiries and resolve issues professionally both verbally and via email. Qualifying Attributes and Skills Bachelor's Degree in Business, or equivalent work-related experience (High School Diploma minimum; BA preferred). Minimum of 5 years of experience in customer facing shipping position(s) & customer service, preferably in electronic components or manufacturing. Strong understanding of electronic components and familiarity with defense, aerospace, and high-reliability markets. Excellent communication skills (oral and written) and strong interpersonal skills. Proficiency in shipping software, preferably Starship. Proficiency in Microsoft Office Suite and CRM tools. Excellent attention to detail and organizational skills, identifying issues, adjusting changes, and pivoting to different demands as they arise. Ability to manage multiple accounts, prioritize effectively, and meet deadlines. Positive and professional attitude with strong problem-solving skills. Ability to work independently and as part of a team. Some knowledge of compliance requirements for government and military contracts, including export regulations. iNRCORE and its affiliated entities are an equal opportunity employer with a full suite of benefits offered to full-time employees. Excellent earning potential with qualifying annual bonuses Health, Dental, and Vision Benefits Elective Flexible Spending and Dependent Care Accounts Company paid and elective buy-up Life & AD&D Insurance Company paid Short-Term Disability and Elective Long-Term Disability Elective Critical Illness, Hospital Indemnity, and Supplemental Accident Coverage Benefits 401(k) Retirement Savings Plan with qualifying Company match Company paid mental health and Employee Assistance Program (EAP) Paid Holidays and paid time off (PTO) Employee Discount Program (LifeMart via ADP) iNRCORE, LLC and its affiliated entities is an Equal Opportunity Employer. All qualified applicants will be considered.
    $42k-67k yearly est. 4d ago
  • Design System Specialist

    Insight Global

    Specialist job in Stamford, CT

    Must Haves: Expert Figma expertise Tokenization: Creating design tokens (variables for colors, typography, spacing) to ensure consistency across designs. Branching: Managing multiple versions of design files for collaboration and controlled updates. Ability to build and maintain a design system (component library) in Figma. Keeps everything clean, organized, and structured. Experience working closely with front-end developers to ensure design and code match. Experience with Storybook (a code-based component library) to sync design tokens and components with actual code. Understanding of Development: A strong working understanding of front-end development (HTML, CSS, JavaScript, React, etc.) Experience conducting regular design QA and audits Excellent communication skills with the ability to articulate complex design system concepts to diverse stakeholders. Pluses: Experience in a multi-product environment with complex scaling needs. Knowledge of design tokens and their implementation in code. Experience running workshops or creating educational content to drive design system adoption. Day-to-day: Insight Global is looking for a Figma Specialist. In this role you will develop, manage, and scale the clients Figma component libraries using advanced features such as Auto Layout, variants, and design tokens. They will create detailed design specifications and documentation to ensure pixel-perfect implementation by development teams. This role will manage the integration between Figma and Storybook, linking design components to their corresponding code components and keeping them in sync. Acting as the primary liaison between design, engineering, and product teams, the specialist will translate requirements into scalable design solutions and establish governance processes. They will conduct regular design QA and audits to ensure adherence to design system standards and brand guidelines. This is 6-month ongoing contract and pays $60-65hr.
    $60-65 hourly 3d ago
  • Help Desk Technician

    PRI Technology 4.1company rating

    Specialist job in Fairfield, CT

    We are looking for a Help Desk Technician for a Managed Service Provider in Fairfield County, CT. This is a full-time/Permanent role with benefits. Must be local/near CT with MSP experience. Responsibilities: Day-to-day support of Windows, Hardware, Applications, general networking, and security devices Service and diagnosis of hardware and software Remote/onsite support Handle phone calls Respond quickly to problems and demonstrate skillful problem solving Work with our team members to assure that the highest level of customer satisfaction and communication is always maintained Rotating after hours on call schedule For full job specs, please submit your updated resume and we will reach out to discuss the role in more detail.
    $48k-84k yearly est. 1d ago
  • Help Desk Specialist

    Atlantic Partners Corporation 4.5company rating

    Specialist job in Stamford, CT

    Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer in Stamford Ct. We will be building out a new environment with state of the art technology. Your key responsibilities include: Act as a first point of contact for users striving towards first call resolution but able to escalate when needed. Deliver advanced hands-on and remote support for critical end-user computing tasks, such as telephony (Cisco and dealer voice), mobile devices (iOS and Android), and video conferencing systems (Zoom). Engage in collaborative efforts with second and third level technology teams, both domestically and internationally, to resolve complex or urgent issues. Create and manage detailed logs of incidents and requests, identifying trends. Handle user requests and incidents through multiple channels including walk-ups, chats, email, MS Teams, and ticketing systems. Building and deploying PCs and laptops.
    $33k-39k yearly est. 1d ago
  • Remodeling Specialist

    Gunner

    Specialist job in Stamford, CT

    Gunner Roofing is transforming the roofing industry with a company focused on the highest-quality work and customer service, taking the fear out of home improvement. Gunner Roofing is pioneering innovation in the industry blending incredible people with technology. Our mission is to enrich homeowners' lives through trusted guidance, exceptional service, and lasting memories-installed every day. Winner of multiple awards including GAF's Cutting Edge Contractor Award 2023 & DaVinci Masterpiece Contractor Project of the Year 2023 along with Fast Company's Most Innovative Companies 2024, & Inc. Best Workplaces 2025. Our people are the backbone of Gunner, each member bringing unique skills and passion to the table, driving us forward and upholding our commitment to education, communication, unmatched speed, innovation, and craftsmanship. Our people are aided by an experience that enables customers to easily purchase roofing online. This blend of traditional craftsmanship and digital ease underscores our dedication to an exceptional customer experience. What part will you play? As an Outside Remodeling Specialist, you'll be the face of Gunner Roofing. Your role is to connect with homeowners, understand their remodeling needs, and provide tailored solutions that enhance their homes and build lasting trust. You'll play a critical role in driving sales growth while delivering an exceptional customer experience that reflects the Gunner brand. What will you do? Engage with prospective customers to identify their needs and recommend the right roofing or remodeling solutions. Conduct product demonstrations and explain features, benefits, and value in a way that resonates with each customer. Build and manage a pipeline of leads through networking, referrals, and proactive follow-up. Provide accurate sales forecasts and maintain activity reports in HubSpot (calls, appointments, sales, lost business, customer feedback). Maintain communication with current and past customers, sharing updates on new products and services. Ensure customer satisfaction by resolving issues quickly and building strong, long-term relationships. Travel locally to customer appointments on a weekly basis. Stay current on market trends, sales techniques, and remodeling best practices to continuously improve performance. What do we require from you? Proven sales and negotiation skills with a track record of meeting or exceeding goals. Excellent interpersonal, listening, and communication skills with a customer-first mindset. Strong organizational skills, attention to detail, and the ability to manage multiple priorities. Resilient, adaptable, and accountable-able to thrive in a high-paced environment. Proficiency with Microsoft Office Suite and CRM tools (HubSpot preferred). BA/BS preferred or at least 5 years of outside sales experience, ideally in roofing, remodeling, construction, or home improvement. Compensation Base Salary: $65,000 to $85,000 + Sales Incentives Two-week onboarding program American Express for business expense Company vehicle, including insurance and fuel coverage Benefits An unmatched, high-energy company environment 401(k): Company match after 6 months United Healthcare (medical, dental, vision) with company contribution after 60 days PTO: Unlimited plan after 60 days Company-issued iPhone and MacBook Clear path to promotions within the organization
    $65k-85k yearly 20h ago
  • Head of LLM Application Team (USA)

    Trexquant 4.0company rating

    Specialist job in Stamford, CT

    We are seeking a Head of a LLM Application Team to lead the design and development of cutting-edge AI and large language model (LLM)-driven tools within a systematic hedge fund environment. The ideal candidate will have a strong track record of deploying LLM technologies in real-world applications and be excited to explore transformative use cases across quantitative research and trading. Responsibilities * Design and build next-generation tools that support quantitative researchers and help generate actionable trade signals. * Collaborate with existing machine learning teams to explore novel applications of LLM technologies across various aspects of systematic trading. * Serve as a thought leader on LLM advancements, guiding the team and organization in leveraging state-of-the-art techniques to inspire transformative applications in systematic finance. * Serve as a subject matter expert on LLM advancements, providing strategic guidance on integrating state-of-the-art techniques to enhance systematic investment strategies. * Partner with portfolio managers and quant researchers to develop models that address specific market inefficiencies and trading opportunities. * Lead and build a high-performing team of machine learning engineers and researchers, fostering innovation and excellence.
    $87k-127k yearly est. 13d ago
  • Client Relationship Specialist

    Fastsigns 4.1company rating

    Specialist job in Wappingers Falls, NY

    Do you enjoy working with people you can trust; people who have an exceptional work ethic and strive for common goals? Would you be willing to take the initiative and multitask at a moments notice? Are you a good listener and capable of engaging in healthy discussions when problem-solving? If you answered yes to any of these questions then you should come work with us. Here at FASTSIGNS we pride ourselves in the services we provide our clients (our client relationships), as well as, the growth we foster in our team members relationships and professional abilities. We are committed to excellence in our products, services, and relationships equally. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? An ideal candidate will possess the following skills: * A hunger to learn. * An eye for detail and quality conscious * Professional attitude * Organized and punctual * Enthusiastic about growth in business * Ability to communicate effectively * The ability to learn and strive for all of the above Responsibilities will entail: * Educating customers on the best solution for their needs * Communicate the customers needs to your FASTSIGNS design and production team members * Create estimates and orders, and take payments using our point of sales system * Represent the company with truth and respect; just as you would represent your family Benefits for you: * Vacation accrual * Weekends off * Bonus programs * Professional development and advancement opportunities * Branded clothing allowance * Team-building events * Personal project/family event free signage (per year allowance) * Free signage for your favorite charity (per year allowance)
    $64k-94k yearly est. 23d ago
  • Receptionist - Client Experience Specialist

    Keeler Automotive Holdings

    Specialist job in Norwalk, CT

    Job DescriptionReceptionist - Client Experience Specialist Genesis of Ridgefield | Keeler Motor Car Company - Norwalk, CT 10 Tindall Avenue, Norwalk, CT 0685**************** The First Impression Matters. Make Yours Unforgettable. Genesis of Ridgefield, powered by the legacy of Keeler Automotive Group, is seeking a poised and professional Receptionist - Client Experience Specialist to join the front line of our luxury dealership. This is more than a front desk role-it's the heartbeat of our client-facing experience. You'll greet every guest, manage key administrative operations, and set the tone for a dealership that prides itself on hospitality, precision, and modern luxury. What You'll Do As the Receptionist and Client Experience Specialist, you are the voice and presence of Genesis. Your responsibilities will include: Welcoming all guests and clients with professionalism, warmth, and attention to detail Operating a multi-line phone system with discretion and efficiency Managing and reconciling daily payments and receipts Supporting dealership leadership and department heads with administrative tasks Maintaining the appearance and functionality of the showroom and client lounge Preparing refreshments and ensuring amenities are always guest-ready Supporting documentation, filing, and dealership reporting processes Keeping the environment calm, organized, and client-focused What We're Looking For This is a role for someone who brings grace under pressure and a polished presence to everything they do. You should have: Excellent communication skills-verbal, written, and interpersonal Strong typing and administrative accuracy (60+ WPM preferred) Professional appearance, tone, and etiquette Confidence handling high-end clientele and managing multi-task priorities A steady, solutions-oriented approach to problem-solving Availability for full-time work, including Saturdays Why Join Genesis of Ridgefield Genesis of Ridgefield is the most dynamic dealership launch in Fairfield County, blending startup energy with luxury-level expectation. As part of the Keeler Automotive Group, you'll be backed by a 50+ year tradition of operational excellence, integrity, and growth. We offer: Competitive hourly pay 401(k) with company match Paid holidays and PTO A high-integrity culture that values every role Team celebrations, outreach events, and career development opportunities Apply Today Submit your resume and a short cover letter telling us why you're the right first impression for Genesis. We're looking for someone who doesn't just sit at the front-but leads from the front . **************
    $37k-64k yearly est. 26d ago
  • Receptionist - Client Experience Specialist

    BMW of Ridgefield

    Specialist job in Norwalk, CT

    Genesis of Ridgefield | Keeler Motor Car Company - Norwalk, CT 10 Tindall Avenue, Norwalk, CT 0685**************** The First Impression Matters. Make Yours Unforgettable. Genesis of Ridgefield, powered by the legacy of Keeler Automotive Group, is seeking a poised and professional Receptionist - Client Experience Specialist to join the front line of our luxury dealership. This is more than a front desk role-it's the heartbeat of our client-facing experience. You'll greet every guest, manage key administrative operations, and set the tone for a dealership that prides itself on hospitality, precision, and modern luxury. What You'll Do As the Receptionist and Client Experience Specialist, you are the voice and presence of Genesis. Your responsibilities will include: Welcoming all guests and clients with professionalism, warmth, and attention to detail Operating a multi-line phone system with discretion and efficiency Managing and reconciling daily payments and receipts Supporting dealership leadership and department heads with administrative tasks Maintaining the appearance and functionality of the showroom and client lounge Preparing refreshments and ensuring amenities are always guest-ready Supporting documentation, filing, and dealership reporting processes Keeping the environment calm, organized, and client-focused What We're Looking For This is a role for someone who brings grace under pressure and a polished presence to everything they do. You should have: Excellent communication skills-verbal, written, and interpersonal Strong typing and administrative accuracy (60+ WPM preferred) Professional appearance, tone, and etiquette Confidence handling high-end clientele and managing multi-task priorities A steady, solutions-oriented approach to problem-solving Availability for full-time work, including Saturdays Why Join Genesis of Ridgefield Genesis of Ridgefield is the most dynamic dealership launch in Fairfield County, blending startup energy with luxury-level expectation. As part of the Keeler Automotive Group, you'll be backed by a 50+ year tradition of operational excellence, integrity, and growth. We offer: Competitive hourly pay 401(k) with company match Paid holidays and PTO A high-integrity culture that values every role Team celebrations, outreach events, and career development opportunities Apply Today Submit your resume and a short cover letter telling us why you're the right first impression for Genesis. We're looking for someone who doesn't just sit at the front-but leads from the front . **************
    $37k-64k yearly est. Auto-Apply 60d+ ago
  • Client Relationship Specialist, Private Wealth Sales - Canvas Custom Indexing

    O'Shaughnessy Asset Management

    Specialist job in Stamford, CT

    O'Shaughnessy Asset Management (OSAM) is owned by Franklin Templeton, a dynamic firm that spans asset management, wealth management, and fintech, giving us many ways to help investors make progress toward their goals. With clients in over 150 countries and offices on six continents, you'll get exposed to different cultures, people, and business development happening around the world. O'Shaughnessy Asset Management (OSAM) operates independently as a Specialist Investment Manager and is a research and money management firm based in Stamford. Our approach to managing money is transparent, logical, and completely disciplined, leading to long‐standing relationships with our clients. We are a leading provider of Custom Indexing services via CANVAS . CANVAS is a platform offering financial advisors an unprecedented level of control and ease in creating and managing client portfolios in separately managed accounts (SMAs). Advisors can set up custom investment templates, access factor investing strategies, utilize passive strategies, actively manage taxes, and apply ESG investing and SRI screens according to the specific needs, preferences, and objectives of individual clients. For more firm information, please visit ************ Relationship Management Specialist Vice President The Relationship Management Specialist will support OSAM's business development and client service efforts throughout each stage of the client journey. The successful candidate will be considered a key problem-solving resource for our clients and will primarily collaborate with the East Region Relationship Director (Eastern seaboard) on prospecting, onboarding, and maintaining RIA relationships. The need for this hire is driven by the growth of CANVAS , OSAM's revolutionary Custom Indexing platform designed to improve the relationship between asset managers and allocators. Key Responsibilities Include: Work closely with Relationship Director in the East Region to build a pipeline of advisor prospects and help to qualify new business development leads Develop an in-depth understanding of CANVAS workflows and OSAM's investment/portfolio management process Educate clients and prospects on technology enabled investment platform including capital markets and asset allocation theory Develop new advisor relationships and retain and deepen existing relationships Demonstrate the ability to be a utility player able to flex between operations, analysis, and client facing activities Independently analyze, process, and interpret data to create custom analysis, narratives, charts, graphs and other diagrams and make recommendations to the investment functions Take ownership of follow-up communication Prepare allocator and advisor-specific marketing and education collateral based on internal and external requests Grow into being responsible for full scope business development responsibilities by increasing advisor use of CANVAS Manage ongoing account service requests in a timely manner Support growth efforts by coordinating across sales, operations, and Portfolio Management teams Highly Desirable: 5+ years of experience in asset management or investment management Strong experience with tax loss harvesting platforms and separate account operations Strong knowledge of equity investment landscape, portfolio management, financial planning Experience working with financial advisors High degree of comfort with technology Ability to effectively problem solve in a timely manner Must maintain strong working relationships both internally and with external clients Superior work ethic Comfortable working in a fast-paced environment Ability to manage multiple tasks effectively Self‐starter, able to proactively identify opportunities for process improvement Strong time management and organizational skills Team player Intellectual curiosity Location: Stamford, CT (HQ) or New York City. This is hybrid role working 3 days a week in office. Along with base compensation, other compensation is offered such as a discretionary bonus, 401k plan, health insurance, and other perks. There are several factors taken into consideration in making compensation decisions including but not limited to location, job-related knowledge, skills, and experience. At Franklin Templeton, we apply a total reward philosophy where all aspects of compensation and benefits are taken into consideration in determining compensation. We expect the salary for this position to range between USD $155,000 - $192,000. For more information on our firm, please visit our website at ************. To apply, please visit here. #MID_SENIOR_LEVEL #LI-Hybrid Experience our welcoming culture and reach your professional and personal potential! Our culture is shaped by the variety of perspectives and experiences brought by talent from around the world. Regardless of your interests, lifestyle, or background, there's a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life. By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life's adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered. Learn more about the wide range of benefits we offer at Franklin Templeton *Most benefits vary by location. Ask your recruiter about benefits in your country. Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. If you believe that you need an accommodation or adjustment, due to a medical condition or disability, to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number of the position you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.
    $37k-64k yearly est. Auto-Apply 9d ago
  • Product Specialist

    RBC 4.9company rating

    Specialist job in Oxford, CT

    RBC Bearings Incorporated (NASDAQ: ROLL) is a leading international manufacturer of highly engineered precision bearings, components and essential systems for the industrial, defense and aerospace industries. Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. We currently have 54 facilities, of which 38 are manufacturing facilities in 11 countries and our market capitalization is approximately $10.6 billion. JOB TITLE/LOCATION: Product Specialist - Oxford, CT Job Summary: The Product Specialist is responsible for developing sales for OEM Products for both existing and new customers, executing the strategic sales plan. Acts as a central point of contact between the assigned customers. Assures we meet customer needs and provide the highest level of value to the customer at all times, communicating and coordinating with all departments, ensuring the optimum results for RBC Bearings. Responsibilities: Prepares and maintains quotes, contracts and responses for customers. Contributes to business development and sales teams, supporting goals and priorities to achieve growth targets. Supports resolution of identified customer issues and opportunities, identifying solutions to customer needs, working closely Quality, Production and Engineering. Develops and maintains strong relations with customers through consistent contact including(customer visits, phone, etc.) Collaborates routinely with field sales to ensure key customer initiatives are achieved and managed. Supports the development and executes sales plan with the support of the Product Manager and Director. Achieves a thorough understanding and knowledge of company products to provide support to customers. Responsible for supporting the strategic sales plan, maximizing potential sales and profits for Sargent. Communicates monthly status of the business and progression of strategic initiatives to senior management. Supports Product Manager and Product Director with contract negotiations as needed. Collaborates with functional departments (Engineering, Manufacturing, Production Control & Quality Control, Supply Chain) to respond to customer needs Acts as voice of customer within the company Develops and manages commercial and technical marketing data, and customer presentations Other duties as assigned by the supervisor. Attendance is an essential function of this position Job Requirements: Bachelor's degree in engineering, marketing, finance or related field. Basic understanding of RBC products and pricing. Excellent oral/written communication skills Ability to handle tasks and prioritize with minor direction. Computer proficiency with Excel skills. 2-5 years of relevant experience. Education: Bachelor's degree required with major in engineering, marketing, finance or related field. We offer competitive compensation and excellent benefits including Medical, Dental, and company matched 401k plan. RBC Bearings is an Equal Opportunity Employer, including disability and protected veteran status.
    $50k-90k yearly est. 60d+ ago
  • Digital Product Specialist, Trade Shows and Events

    RX 4.2company rating

    Specialist job in Norwalk, CT

    Digital Product Specialist Are you ready to leverage your creativity and project management skills to drive innovative digital product solutions? Would you like to put your skills to the test in the exciting and fast paced trade show and events industry? About the Team RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients. About the Role The Digital Product Specialist will roll out and support our digital products across the Americas. This is an exciting hands-on-role requiring collaboration with marketing, sales, product, pricing, and customer success teams. In this role, you will Extend our brands beyond physical trade shows, attract new customers to our events through our digital products and contribute to actual revenue growth! Responsibilities Host weekly/bi-weekly product meetings with event teams and partner groups Attend trade shows and events to oversee on-site digital execution Act as SME on all digital products/platforms Conduct on-site customer research Push & track delivery of key initiatives (US and Global) Develop and manage project timelines with critical milestones and dependencies Write/create process flows, when applicable, for vendor approvals via global security/privacy process Share technical skills, knowledge, and best practices with team members Assist in definition of business requirements Perform UAT (usability acceptance testing) and QA (quality assurance) Perform systems analysis and drive projects through to completion Requirements Have excellent planning and analytical skills Be able to present information clearly, and accurately to all levels of the business Be able to work independently and collaboratively, and have effective time management skills Demonstrate ability to multi-task, shift priorities and focus on finding solutions Possess knowledge of the digital landscape and an eagerness to learn and grow Must be able to execute multiple projects simultaneously Have creative problem-solving skills Possess excellent interpersonal, collaboration, and relationship-building skills Be able to adjust and thrive within a fast-paced work environment with unpredictable deadlines and schedules Some travel is required. About the business RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organizations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit **************** U.S. National Base Pay Range: $63,800 - $106,400. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $63.8k-106.4k yearly Auto-Apply 60d+ ago
  • Product Application Specialist

    Corpay

    Specialist job in Meriden, CT

    Your role What you'll be doing What We Need Corpay is currently looking to hire a Product Application Support Specialist on a permanent basis within the UK Product Support division. This position falls under our Epyx line of business and is based in our Meriden office. In this role you will encounter a diverse role that will require you to become a business expert in everything within the software application. You will provide advice and expert problem solving to our existing and new customers and be their first point of contact for assistance. You will report into the VP of Customer Operations and regularly collaborate with other teams within the division. How We Work As a Product Application Support Specialist you will be expected to work from our Meriden office. Corpay will set you up for success by providing: * Assigned workspace in the designated office * Company-issued equipment * Formal, hands-on training Role Responsibilities * Providing expert advice, problem solving and support to new and existing customers using the business software applications. * Managing software incidents and tickets, including replicating and documenting the incidents. * Managing, facilitate and liaise between the application users and development/technical IT teams. * Working as a member of an agile sprint team, responsible for unit, regression and user acceptance testing against new and existing features, as well as actively support new software releases. * Working with new and existing customers to understand their requirements for the solutions and the best configuration for these requirements. * Providing detailed advice and guidance to customers on product best practices, queries and operational challenges that users may have in the use of the services. (both demand and supply side) . * Providing virtual and onsite user training and support for both new and existing customers, including working with a project manager on the implementation strategies/setup. Qualifications & Skills * You will have previous experience in QA/UAT testing or supporting software solutions (2nd or 3rd line queries). * Any exposure to tools such as JIRA/Slack/SQL studio/Team Foundation Server would be advantageous, but not essential. * Previous experience of system integrations via XML (SOAP) web-services, API's (JSON) or FTP processes, would also be advantageous. * Managing well under pressure. * Presentation skills. * Detail orientated. * Enjoy the build and support processes for software. * Assertive, team player and multi-tasking ability. * Must have a driving licence due to visiting customer sites. Benefits & Perks * 4 X Life insurance * Pension scheme - 5% employer contribution * Private Healthcare * 25 days Holiday (plus Holiday Buy/Sell) * Access to LinkedIn learning * Free rewards and discounts via Gratitudes * Career Progression Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency. #LI-WK1 #LI-Onsite About Corpay Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements. Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities. Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
    $79k-114k yearly est. 32d ago
  • Call Center Specialist

    Connex Credit Union 3.6company rating

    Specialist job in North Haven, CT

    Job Details North Haven HQ - North Haven, CT Full Time $16.36 - $20.00 Hourly BankingCompany Details Are you looking to have a positive impact on people in your community? Connex Credit Union is looking for diverse talent who are motivated to improve the financial well-being of others. We're a company with a long and successful history where trust is important and exceptional customer service is the standard. We are committed to our employees, our members and the communities we serve. If you want to make a difference and be part of a growing, inclusive organization, join us in our mission. Benefits: Competitive compensation. Medical, Dental and Vision coverage. Paid time off. 401K contributory plan with company match. The opportunity to become involved in community outreach. Description The primary function of the Financial Needs Specialist is to serve as a call center representative in the Member Service Center working with members and prospective members of Connex Credit Union. The position will help members with all issues they may have as well as look for opportunities to improve a member's financial life utilizing Connex's products and services. The position must consistently provide excellent customer service while working within Connex policies and meeting or exceeding Connex service standards. A Financial Needs Specialist requires a unique blend of patience, inquisition and problem solving skills. They must work resolve issues efficiently primarily resolving problems on the first call. Essential Functions and Responsibilities: Answers all inbound phone calls in an accurate, timely manner while adhering to all call center standards Promptly responds to member requests via web chat and email Conducts outbound calling as directed for sales and service needs Delivers superior quality service while adhering to corporate, regulatory and audit guidelines Takes ownership of member problems and works them until completely and satisfactorily resolved - Utilizes problem solving skills and thinks independently to resolve these issues Reviews and approves requests for exceptions to Connex procedures and fee reversals up to approved limits. Refers requests above limits to the Director or Assistant Director of Member Service Maintains an excellent knowledge of products and services in order to make proper recommendations and referrals to members Improves each member's financial life by offering appropriate products and services during phone calls and other contacts Processes loan applications for members and assists them with questions they may have in regards to the consumer lending products Meets all sales and service goals consistently and contributes to the fulfillment of all Connex Credit Union goals Actively participates in team meetings, roundtables and additional training courses as requested Performs other duties as requested to serve members and support the mission goals of the Member Service Center and Connex Credit Union as a whole Performance Measurements (if applicable): Qualifications and Requirements: Ability to maintain the confidentiality of member information Ability to work collaboratively within the call center environment Strong communication and sales skills Bilingual applicants preferred but not required High degree of responsibility and integrity Proficiency in Microsoft Office suite Flexible about work hours and shifts to accommodate business and member needs - Includes rotating Saturdays and occasional after-hour meetings High school degree required; bachelor's degree desirable 1-2 years experience required
    $16.4-20 hourly 60d+ ago
  • Part-time Coffee Demonstrator/Selling Specialist - Stamford, CT

    Mcg 4.2company rating

    Specialist job in Stamford, CT

    MCG is the premier retail service organization that partners with both manufacturers and retailers to increase sales at store level. We provide in store services to department stores, mass merchants and stand alone retailers throughout the United States and Puerto Rico. Job Description MCG is looking for Coffee Demonstrator/Selling Specialists in the Stamford, CT area . We are seeking dynamic, sales driven candidates to work a year round program with 5 hour shifts on Friday, Saturday and Sunday (during peak time demo coverage may increase). Successful demonstrators create excitement and an enhanced customer experience around brewing the perfect cup of coffee or espresso. Demonstrators educate consumers on all aspects of our client's products to achieve daily/weekly sales goals. With MCG you can expect great pay! RESPONSIBILITIES • Engage customers and explain the features and benefits of products. • Drive machine sales. • Report market intelligence. • Stay up to date with product and industry knowledge. REQUIREMENTS • Excellent written and verbal communication skills. • Must have prior Retail Sales experience or like experience. • Reliable pc/internet access to report survey information. • Professional and energetic personality. • Must be able to consistently work weekends. • Must have reliable transportation. APPLY TODAY AT: *********************** Keywords/Job ID: 2016-4157 ***Must be able to Skype or answer video questions (this will be needed for the interview process only)*** Additional Information .
    $47k-60k yearly est. 13h ago
  • PCP/Endo Business Specialist - Poughkeepsie, NY

    Boehringer Ingelheim 4.6company rating

    Specialist job in Poughkeepsie, NY

    The PCP/Endo Business Specialist is responsible for developing and implementing a plan for maximizing net sales of BIPI and co-promoted diabetes products that aligns with direction from BIPI commercial leadership and with BIPI guidelines, policies, and directives. The PCP/Endo Business Specialist will conduct their business with key targeted healthcare providers and community hospitals, and may have additional responsibilities in teaching hospitals, federal and military hospitals, managed health care facilities, group purchasing organizations, integrated delivery networks, etc. As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees. **Compensation Data** This position offers a base salary typically between ($95K) and ($153,100k). The position may be eligible for a role specific variable or performance-based bonus and or other compensation elements. For an overview of our benefits please click here. (***************************************************************** **Duties & Responsibilities** + Utilizes product knowledge and demonstrated selling skills in order to influence targeted health care professionals to support the use of BIPI promoted diabetes products. Executes brand strategies to ensure that company sales and marketing messages are delivered appropriately to customers. Establishes and maintains effective communication/cooperation/coordination with co-promotion partners and BIPI employees. + Completes pre-call plans to meet key stakeholder needs. Builds discussion around customer needs and opportunities. Fosters customer network development and communication. Has accurate and timely follow-up discussions with customers. Fosters ongoing trust with customer as relationship develops. Uses appropriate BIPI Sales Training techniques to facilitate the customer decision making process. Coordinates the engagement of healthcare providers through a range of personal and non-personal channels, according to customer preferences. + Identifies top plans for customers. Engages customers in comprehensive discussions on the payer environment, co-pays, and formulary access. Works with Managed Care Area Managers to generate and sustain support for products on MCO formularies. Develops and influences an extended team to pull-through MCO decisions. Delivers on "continuation of care" model, including discharge protocol, treatment algorithms, disease management, etc. + Analyzes qualitative and quantitative territory information to optimize territory business plan and customer calls. Monitors local market conditions for changes that impact business. Develops plans to optimize allocation of key resources, including samples, co-pay cards, funds for speaker programs, and funds for in-office meals. Adjusts implementation plans on a regular basis (speaker mgmt., advocate development, etc.). Leverages opportunities that meet both territory and brand tactics. Utilizes supporting analysis tools to plan activity, report and monitor resource utilization, and maintain account and customer records. Completes all administrative responsibilities as directed by management. Successfully completes all Sales Training requirements. + Identifies thought leaders, innovators and advocates to support BIPI products. Works with trained speakers for diabetes topics and products. Provides feedback and follow-up to speakers and attendees. Initiates contacts and network-building among advocates and customer groups. Develops plans to develop speakers and thought leaders. Manages programs and budgets to stay within standards. + Works effectively with all customer-facing roles (i.e. Account teams, Medical teams, etc.) in a given geography to meet customer needs and deliver net sales objectives. Demonstrates strong collaboration and communication as customers evolve and ownership of accounts transition from traditional to account based. + Performs all Company business in accordance with all regulations (e.g., EEO, FDA, DEA, OSHA, PDMA, EPA, PhRMA, etc.) and Company policy and procedures. When violations are noted/observed they are to be immediately reported to management. Demonstrates high ethical and professional standards with all business contacts in order to maintain BIPI's excellent reputation within the medical and pharmaceutical community. **PCP/Endo Business Specialist Requirements** Bachelor's degree from an accredited institution is preferred. A minimum of two (2) years successful sales and/or marketing experience in pharmaceutical/healthcare industry, pharmacy, B2B, customer engagement services or equivalent Experience in diabetes therapeutic area preferred. History of successful performance Meets expectations for the key competencies required for this role Proficiency in Excel, Word, Outlook, and database applications Ability to travel (may include overnight travel) Should reside in territory geography or be willing to relocate; exceptions to be granted by senior sales leadership. Valid Driver's License and an acceptable driving record Authorization and ability to drive a Company leased vehicle or authorized rental vehicle. Physical Demands / Surroundings Daily Travel within territory throughout the work day with multiple stops and visits to office buildings, hospitals and clinics. Going up and down stairs, bending, walking and lifting above head to shelf pharmaceutical material or goods. Periodic overnight travel for training and meetings. Intermittent repetitive lifting up to 40 lbs. Visual Demands Pass state motor vehicle vision requirement to operate motor vehicle. Must be able to work both with external and internal customers. Comfortable in new environments and adverse conditions. Temperaments/Mental Requirements Must be able to work with diverse groups of people in similar roles, interact with medical practitioners, business partners, manage stress and conflict associated with gaining access to physicians in a highly competitive environment. Level of Proficiency Must have the ability to learn and retain complex material, pass tests demonstrating product and disease-related knowledge and deliver content to physicians verbally in a clear, effective and accurate manner in strict compliance with regulatory and other requirements. Attendance / Schedule At least 40 hours per week, requires morning and evening flexibility as necessary to meet physician's schedules and coordinate evening speaker programs - Must be able to function in a self-directed work environment. Proficient in remote engagements with key customers via video conferencing platforms. Able to deliver clear and compliant sales presentations remotely using video, phone and digital media applications. Understands how to build customer relationships that facilitate live and virtual engagement opportunities. These physical and mental requirements represent a sampling of the physical / mental requirements considered essential to the position. Although this is an accurate representation, it is by no means complete and may be changed or updated as needed. It is an essential function of/minimum qualification for this position that the employee/applicant be eligible and authorized under all U.S. Export Laws (defined below): a) to be employed by the Company; and b) to receive any technology from the Company that may be required to perform the duties of this position or to which an applicant/employee may, by virtue of holding such position, be provided access by the Company or any third parties during the course of employment. "Export Laws" means the Export Administration Regulations ("EAR") of the U.S. Commerce Department's Bureau of Industry and Security, presently at 15 CFR §§ 730-799, and the economic sanctions regulations of the U.S. Treasury Department's Office of Foreign Assets Control (OFAC), presently at 31CFR Chapter V, as they may be amended from time to time. **Executive PCP/Endo Business Specialist Requirements** Bachelor's degree from an accredited institution preferred A minimum of five (5) years successful sales and/or marketing experience in pharmaceutical/healthcare industry, pharmacy, B2B, customer engagement services or equivalent Experience in diabetes therapeutic area preferred History of successful performance Meets expectations for the key competencies required for this role Proficiency in Excel, Word, Outlook, and database applications Ability to travel (may include overnight travel) Should reside in territory geography or be willing to relocate; exceptions to be granted by senior sales leadership. Valid Driver's License and an acceptable driving record Authorization and ability to drive a Company leased vehicle or authorized rental vehicle. Physical Demands / Surroundings Daily Travel within territory throughout the work day with multiple stops and visits to office buildings, hospitals and clinics. Going up and down stairs, bending, walking and lifting above head to shelf pharmaceutical material or goods. Periodic overnight travel for training and meetings. Intermittent repetitive lifting up to 40 lbs. Visual Demands Pass state motor vehicle vision requirement to operate motor vehicle. Must be able to work both with external and internal customers. Comfortable in new environments and adverse conditions. Temperaments/Mental Requirements Must be able to work with diverse groups of people in similar roles, interact with medical practitioners, business partners, manage stress and conflict associated with gaining access to physicians in a highly competitive environment. Level of Proficiency Must have the ability to learn and retain complex material, pass tests demonstrating product and disease-related knowledge and deliver content to physicians verbally in a clear, effective and accurate manner in strict compliance with regulatory and other requirements. Attendance / Schedule At least 40 hours per week, requires morning and evening flexibility as necessary to meet physician's schedules and coordinate evening speaker programs - Must be able to function in a self-directed work environment. Proficient in remote engagements with key customers via video conferencing platforms. Able to deliver clear and compliant sales presentations remotely using video, phone and digital media applications. Understands how to build customer relationships that facilitate live and virtual engagement opportunities. These physical and mental requirements represent a sampling of the physical / mental requirements considered essential to the position. Although this is an accurate representation, it is by no means complete and may be changed or updated as needed. It is an essential function of/minimum qualification for this position that the employee/applicant be eligible and authorized under all U.S. Export Laws (defined below): a) to be employed by the Company; and b) to receive any technology from the Company that may be required to perform the duties of this position or to which an applicant/employee may, by virtue of holding such position, be provided access by the Company or any third parties during the course of employment. "Export Laws" means the Export Administration Regulations ("EAR") of the U.S. Commerce Department's Bureau of Industry and Security, presently at 15 CFR §§ 730-799, and the economic sanctions regulations of the U.S. Treasury Department's Office of Foreign Assets Control (OFAC), presently at 31CFR Chapter V, as they may be amended from time to time All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.
    $95k yearly 10d ago
  • Dental Billing Specialist

    Fair Haven Community Health Care 4.0company rating

    Specialist job in New Haven, CT

    Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. Job purpose Fair Haven prides itself on efficient billing services including the filing of claims, appeals processing, authorizations, and, above all, a great passion for helping individuals obtain treatment. The Billing Specialist/Dental Authorization Coordinator works with the Billing and Dental department verifying benefits for patients and ensuring benefits quoted are accurate and detailed. Duties and responsibilities The Billing Specialist/ Dental Authorization Coordinator maintains the professional reimbursement and collections process for the dental program. Typical duties include but are not limited to: Billing * Performs billing and computer functions, including data entry, documentation review and encounter posting * Prepares and submits clean claims to various insurance companies either electronically or by paper when necessary * Work claims and claim denials to ensure maximum reimbursement for services provided Carrier Authorizations * Verifying patients' insurance and obtaining coverage breakdowns * Creating ABNs as needed based on coverage * Schedule/treatment plan reviews for carrier authorization * Obtaining and logging prior authorizations for procedures as mandated by carriers. Collections (Self-pay) * Prepare, review and send patient statements * Process and send "collections" letters for outstanding balances * Process all returned mail * Answer incoming patient billing phone calls, work to resolve patient issues * Initiating collection calls and setting up and maintaining payment arrangements * Follow collections process as outlined in FHCHC billing guideline Qualifications High School diploma or GED is required. Experience in a dental setting is essential. The ideal candidate will have a minimum of one year of dental authorizations and billing experience; excellent Interpersonal skills, accuracy and attention to detail a must. The selected candidate will have the ability to work in a team environment or independently; to meet all established deadlines, metrics and assignment goals at all times and have oral and written proficiency in English. Bi-lingual in English and Spanish is highly preferred. He/she must be able to use computer and multi-lined telephones; have an understanding of dental terminology and knowledge and experience in billing and authorization practices specific to Medicaid. Please note candidates must be able to commute to our New Haven and Branford, Connecticut Offices. American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
    $37k-45k yearly est. 10d ago
  • Information Technology Support Specialist

    Top Prospect Group

    Specialist job in Danbury, CT

    Love solving problems and supporting people? Step into a role where you're the trusted expert clients rely on. Full Time Contract to hire MSP Experience $50-60K plus benefits Technical Support, customer service, remote support, vendor relations We're looking for an IT Support Specialist who brings empathy, clarity, and technical know-how to every interaction. In this role, you'll serve as the frontline of support-troubleshooting issues, guiding clients through solutions, and strengthening long-term relationships. What You'll Do: Provide responsive, high-quality remote IT support via phone, email, and remote tools. Deliver excellent customer service and build trust with clients. Troubleshoot issues, escalate when needed, and follow through to resolution. Support end-user training and ensure customer satisfaction. Collaborate with internal teams, vendors, and partners to stay updated on technologies. Uphold company values, culture, and cybersecurity requirements. Identify improvements on procedures and practices Escalate application issues to vendors.\ What You Bring: Strong communication and customer service skills. Ability to multitask in a fast-paced environment. Professionalism, empathy, and a solutions-oriented mindset. Comfort working independently in a remote role.
    $50k-60k yearly 2d ago
  • PCP/Endo Business Specialist - Poughkeepsie, NY

    Boehringer Ingelheim 4.6company rating

    Specialist job in Poughkeepsie, NY

    The PCP/Endo Business Specialist is responsible for developing and implementing a plan for maximizing net sales of BIPI and co-promoted diabetes products that aligns with direction from BIPI commercial leadership and with BIPI guidelines, policies, and directives. The PCP/Endo Business Specialist will conduct their business with key targeted healthcare providers and community hospitals, and may have additional responsibilities in teaching hospitals, federal and military hospitals, managed health care facilities, group purchasing organizations, integrated delivery networks, etc. As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees. Compensation Data This position offers a base salary typically between ($95K) and ($153,100k). The position may be eligible for a role specific variable or performance-based bonus and or other compensation elements. For an overview of our benefits please click here. Duties & Responsibilities Utilizes product knowledge and demonstrated selling skills in order to influence targeted health care professionals to support the use of BIPI promoted diabetes products. Executes brand strategies to ensure that company sales and marketing messages are delivered appropriately to customers. Establishes and maintains effective communication/cooperation/coordination with co-promotion partners and BIPI employees. Completes pre-call plans to meet key stakeholder needs. Builds discussion around customer needs and opportunities. Fosters customer network development and communication. Has accurate and timely follow-up discussions with customers. Fosters ongoing trust with customer as relationship develops. Uses appropriate BIPI Sales Training techniques to facilitate the customer decision making process. Coordinates the engagement of healthcare providers through a range of personal and non-personal channels, according to customer preferences. Identifies top plans for customers. Engages customers in comprehensive discussions on the payer environment, co-pays, and formulary access. Works with Managed Care Area Managers to generate and sustain support for products on MCO formularies. Develops and influences an extended team to pull-through MCO decisions. Delivers on "continuation of care" model, including discharge protocol, treatment algorithms, disease management, etc. Analyzes qualitative and quantitative territory information to optimize territory business plan and customer calls. Monitors local market conditions for changes that impact business. Develops plans to optimize allocation of key resources, including samples, co-pay cards, funds for speaker programs, and funds for in-office meals. Adjusts implementation plans on a regular basis (speaker mgmt., advocate development, etc.). Leverages opportunities that meet both territory and brand tactics. Utilizes supporting analysis tools to plan activity, report and monitor resource utilization, and maintain account and customer records. Completes all administrative responsibilities as directed by management. Successfully completes all Sales Training requirements. Identifies thought leaders, innovators and advocates to support BIPI products. Works with trained speakers for diabetes topics and products. Provides feedback and follow-up to speakers and attendees. Initiates contacts and network-building among advocates and customer groups. Develops plans to develop speakers and thought leaders. Manages programs and budgets to stay within standards. Works effectively with all customer-facing roles (i.e. Account teams, Medical teams, etc.) in a given geography to meet customer needs and deliver net sales objectives. Demonstrates strong collaboration and communication as customers evolve and ownership of accounts transition from traditional to account based. Performs all Company business in accordance with all regulations (e.g., EEO, FDA, DEA, OSHA, PDMA, EPA, PhRMA, etc.) and Company policy and procedures. When violations are noted/observed they are to be immediately reported to management. Demonstrates high ethical and professional standards with all business contacts in order to maintain BIPI's excellent reputation within the medical and pharmaceutical community. PCP/Endo Business Specialist Requirements Bachelor's degree from an accredited institution is preferred. A minimum of two (2) years successful sales and/or marketing experience in pharmaceutical/healthcare industry, pharmacy, B2B, customer engagement services or equivalent Experience in diabetes therapeutic area preferred. History of successful performance Meets expectations for the key competencies required for this role Proficiency in Excel, Word, Outlook, and database applications Ability to travel (may include overnight travel) Should reside in territory geography or be willing to relocate; exceptions to be granted by senior sales leadership. Valid Driver's License and an acceptable driving record Authorization and ability to drive a Company leased vehicle or authorized rental vehicle. Physical Demands / Surroundings Daily Travel within territory throughout the work day with multiple stops and visits to office buildings, hospitals and clinics. Going up and down stairs, bending, walking and lifting above head to shelf pharmaceutical material or goods. Periodic overnight travel for training and meetings. Intermittent repetitive lifting up to 40 lbs. Visual Demands Pass state motor vehicle vision requirement to operate motor vehicle. Must be able to work both with external and internal customers. Comfortable in new environments and adverse conditions. Temperaments/Mental Requirements Must be able to work with diverse groups of people in similar roles, interact with medical practitioners, business partners, manage stress and conflict associated with gaining access to physicians in a highly competitive environment. Level of Proficiency Must have the ability to learn and retain complex material, pass tests demonstrating product and disease-related knowledge and deliver content to physicians verbally in a clear, effective and accurate manner in strict compliance with regulatory and other requirements. Attendance / Schedule At least 40 hours per week, requires morning and evening flexibility as necessary to meet physician's schedules and coordinate evening speaker programs - Must be able to function in a self-directed work environment. Proficient in remote engagements with key customers via video conferencing platforms. Able to deliver clear and compliant sales presentations remotely using video, phone and digital media applications. Understands how to build customer relationships that facilitate live and virtual engagement opportunities. These physical and mental requirements represent a sampling of the physical / mental requirements considered essential to the position. Although this is an accurate representation, it is by no means complete and may be changed or updated as needed. It is an essential function of/minimum qualification for this position that the employee/applicant be eligible and authorized under all U.S. Export Laws (defined below): a) to be employed by the Company; and b) to receive any technology from the Company that may be required to perform the duties of this position or to which an applicant/employee may, by virtue of holding such position, be provided access by the Company or any third parties during the course of employment. “Export Laws” means the Export Administration Regulations (“EAR”) of the U.S. Commerce Department's Bureau of Industry and Security, presently at 15 CFR §§ 730-799, and the economic sanctions regulations of the U.S. Treasury Department's Office of Foreign Assets Control (OFAC), presently at 31CFR Chapter V, as they may be amended from time to time. Executive PCP/Endo Business Specialist Requirements Bachelor's degree from an accredited institution preferred A minimum of five (5) years successful sales and/or marketing experience in pharmaceutical/healthcare industry, pharmacy, B2B, customer engagement services or equivalent Experience in diabetes therapeutic area preferred History of successful performance Meets expectations for the key competencies required for this role Proficiency in Excel, Word, Outlook, and database applications Ability to travel (may include overnight travel) Should reside in territory geography or be willing to relocate; exceptions to be granted by senior sales leadership. Valid Driver's License and an acceptable driving record Authorization and ability to drive a Company leased vehicle or authorized rental vehicle. Physical Demands / Surroundings Daily Travel within territory throughout the work day with multiple stops and visits to office buildings, hospitals and clinics. Going up and down stairs, bending, walking and lifting above head to shelf pharmaceutical material or goods. Periodic overnight travel for training and meetings. Intermittent repetitive lifting up to 40 lbs. Visual Demands Pass state motor vehicle vision requirement to operate motor vehicle. Must be able to work both with external and internal customers. Comfortable in new environments and adverse conditions. Temperaments/Mental Requirements Must be able to work with diverse groups of people in similar roles, interact with medical practitioners, business partners, manage stress and conflict associated with gaining access to physicians in a highly competitive environment. Level of Proficiency Must have the ability to learn and retain complex material, pass tests demonstrating product and disease-related knowledge and deliver content to physicians verbally in a clear, effective and accurate manner in strict compliance with regulatory and other requirements. Attendance / Schedule At least 40 hours per week, requires morning and evening flexibility as necessary to meet physician's schedules and coordinate evening speaker programs - Must be able to function in a self-directed work environment. Proficient in remote engagements with key customers via video conferencing platforms. Able to deliver clear and compliant sales presentations remotely using video, phone and digital media applications. Understands how to build customer relationships that facilitate live and virtual engagement opportunities. These physical and mental requirements represent a sampling of the physical / mental requirements considered essential to the position. Although this is an accurate representation, it is by no means complete and may be changed or updated as needed. It is an essential function of/minimum qualification for this position that the employee/applicant be eligible and authorized under all U.S. Export Laws (defined below): a) to be employed by the Company; and b) to receive any technology from the Company that may be required to perform the duties of this position or to which an applicant/employee may, by virtue of holding such position, be provided access by the Company or any third parties during the course of employment. “Export Laws” means the Export Administration Regulations (“EAR”) of the U.S. Commerce Department's Bureau of Industry and Security, presently at 15 CFR §§ 730-799, and the economic sanctions regulations of the U.S. Treasury Department's Office of Foreign Assets Control (OFAC), presently at 31CFR Chapter V, as they may be amended from time to time
    $95k yearly 7d ago

Learn more about specialist jobs

How much does a specialist earn in Danbury, CT?

The average specialist in Danbury, CT earns between $35,000 and $119,000 annually. This compares to the national average specialist range of $32,000 to $104,000.

Average specialist salary in Danbury, CT

$65,000

What are the biggest employers of Specialists in Danbury, CT?

The biggest employers of Specialists in Danbury, CT are:
  1. Danbury Hospital
  2. Applebee's Canada
  3. Hacd
  4. Darden Restaurants
  5. The Paper Store
  6. Brewster Ford Sales
  7. HACD
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