Specialist jobs in Delaware - 335 jobs

Our client in Newark, DE is seeking a Debt Recovery Specialist to join their team for their upcoming training class in January and February. This is a temp to hire position with a varying schedule of 8am to 5pm Monday-Friday, however, required to work two nights a week from 12pm to 9pm with rotating Saturdays 8AM-12PM. This position offers $16/hr. Essential Duties: Achieve department standards, goals, and work minimum accounts per hour as set by management through continuous efforts to contact clients and collect on debtor accounts while performing all phases of skip tracing work Follow up on all accounts/payment arrangements until paid, settled, cured from delinquency, or deemed uncollectible by management Keep accurate records and documentation of activity on accounts worked through policies and procedures as set forth by the company Adhere to and abide by all regulations as set forth by the FDCPA Any other duties as assigned by General Manager or Section Manager Qualifications & Skills: Must be available to attend and complete entire training program Required to work 2 nights per week until 9pm Strong customer service, written, and oral communication skills required Ability to work well under pressure, independently, and meet deadlines Experience in agency or bank recovery, and knowledge of the FDCPA and credit bureau reports (preferred) Highly motivated and proactive If you have previously registered with us, please call our office at 302-738-7800 so that we can update your information with you. If you are interested in signing up with J & J Staffing Resources today, please copy and paste the link below into your web browser to get started. https://hrcenter.ontempworks.com/en/JJStaff

Addison Group is partnering with one of our clients to identify a motivated and detail-oriented Customer Service Representative. This role is heavily phone-based and supports scheduling, billing, and customer account follow-up. The ideal candidate is comfortable handling a high call volume, working across teams, and managing payment-related conversations with customers. Key Responsibilities: Conduct a high volume of outbound phone calls daily to confirm new service installations, schedule service appointments, and renew customer memberships Utilize internal CRM and scheduling software, along with Microsoft Excel, to manage customer records and job details Coordinate communication between multiple internal departments to ensure accurate and timely job execution Review outstanding invoices and clearly explain billing details and balances to customers Process customer payments over the phone using check or credit card methods Prepare and distribute formal payment reminder or demand notices for accounts with no response Qualifications: Previous experience in a call center, customer service, or administrative role preferred Comfortable handling frequent outbound calls and payment-related discussions Strong computer skills, including experience with CRM systems and Excel Excellent communication, organization, and follow-up skills

A leading industry company is hiring a Collection Specialist to join their team. Our client, a dynamic organization, is seeking a detail-oriented professional to support their collections operations. This role offers a hybrid working arrangement within the region in New Castle Delaware. The application deadline for this role is Jan 31, 2026. Collection Specialist Responsibilities: Manage a portfolio of delinquent accounts by initiating contact and discussing payment options. Negotiate payment arrangements and document all interactions accurately in accordance with client standards and regulations. Provide excellent customer service by addressing debtor inquiries and concerns professionally. Utilize skip tracing techniques to locate debtors with outdated or unreachable contact information. Maintain organized records of collection activities and communication history. Collection Specialist Qualifications: Strong negotiation and persuasion skills, with the ability to communicate effectively and professionally. Excellent verbal and written communication skills, including active listening and empathy. Ability to handle challenging conversations while remaining composed and respectful. High attention to detail, with strong organizational and time management abilities. Reliable with flexible availability for work during days, evenings, and weekends as needed. Perks and Benefits: Medical, Dental, and Vision Insurance. Life Insurance. 401(k) Program. Commuter Benefit. eLearning and Ongoing Training. Education Reimbursement. Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks. If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.

Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in Wilmington, Newark, Dover, Lewes, and Seaford, and we are the only statewide not-for-profit outpatient behavioral health organization for children and adolescents accredited by JCAHO. In 2020, we were honored as a Compassionate Champion for our dedication to serving youth and families using a trauma-informed approach. Through DGS, clients and families have access to outpatient counseling, group therapy, parent-child interaction therapy, and school-based services. Our community-based service lines serve youth and families who require a more intense therapeutic protocol. DGS' 24-hour statewide Mobile Response and Stabilization Services (MRSS) dispatches skilled crisis intervention clinicians to provide immediate care to children experiencing behavioral health crises. Therapeutic options are available for a wide range of diagnoses including depression, anxiety, mood disorders, eating disorders, traumatic stress-related disorders, and suicidal ideation. In 2021, DGS clinicians provided over 54,000 direct care hours to children, youth, and families in Delaware. Over 93% of clients report improvement in their level of functioning following treatment, and therapeutic benefits derived from trauma-informed care extend to clients' siblings, caregivers, classmates, and peers. Our client population is racially and ethnically diverse; 80% of DGS clients are Medicaid recipients and 90% have household incomes under $30,000. Many of our clients present with significant treatment challenges including learning impacts due to missed school and negative economic impact due to parental missed work. We provide care to anyone in need, regardless of insurance status or ability to pay for care. DGS also provides services specifically tailored to meet the unique behavioral health care needs of child welfare-involved families and foster youth Why Work at Delaware Guidance Services? DGS strives to build a collaborative, flexible, and client-focused work environment. Employee wellness is a top priority. In addition to offering flexible work arrangements, DGS offers a comprehensive and competitive employee benefits package including the following: Competitive Compensation Incentive Pay for Specific Roles Generous Paid Time Off (starting at 44 days of paid leave a year) Up to 6% Annual Contribution to Your Retirement Fund Free Professional Development Opportunities Medical, Dental and Vision Insurance Life and Long-term Disability Insurance Position Highlights: Generous benefits and time off policies Ability to work with children through a mission driven organization Signing Bonus Eligible Summary/objective Under the supervision of the Crisis Integrated Services Coordinator, the Engagement Specialist plays a crucial role in coordinating care and providing support to children and youth experiencing crises. This position is responsible for conducting outreach and follow-up to children and families who have engaged with crisis services, with a particular focus on those who decline or disengage. The role includes delivering evidence-based Caring Contacts, reconnecting former clients, coordinating care, and fostering engagement through compassionate, proactive communication. The ideal candidate will have experience working in crisis management, case management, or child/youth services, and will be adept at collaborating with multidisciplinary teams to deliver comprehensive support to at-risk youth in Delaware. Essential functions: Caring Contacts and Crisis Reconnects Implement the Caring Contacts protocol through phone calls, mailers, and electronic communication, based on an evidence-based model designed to reduce suicide risk. Make supportive outreach to discharged clients at designated intervals post-treatment. Client Engagement and Follow-Up Conduct outreach to children and families who decline or disengage from crisis services to encourage participation and offer support. Maintain contact with former clients and families to assess ongoing needs and provide appropriate referrals or follow-up. Serve as a point of contact for post-discharge engagement, ensuring continuity of care and supporting client wellness. System Engagement and Resource Coordination Collaborate with internal and external service providers to support client care plan, ensuring that all immediate and ongoing needs are addressed including appropriate follow-up and referrals for services. Coordinate services and follow-up by phone and email, ensuring accurate and timely information exchange. Assist in scheduling follow-up appointments or connecting families with ongoing mental health support. Serve as the primary point of contact and act as a liaison between the crisis program, community agencies, schools, and other relevant stakeholders to ensure that all services are integrated and coordinated effectively. Advocate for the needs of youth and families within the program and with external agencies, ensuring that services are delivered in a culturally competent and client-centered manner. Identify community resources and support services for youth and families, ensuring that they are connected with appropriate services such as mental health counseling, housing, educational support, etc. Help youth and families navigate systems, including insurance, legal, educational, and other social services, to ensure holistic support. Documentation and Reporting: Maintain accurate and up-to-date records of all client interactions and collateral follow-ups in accordance with program policies and state regulations. Prepare and submit regular case updates and reports, including documentation of progress, barriers, and recommendations for further intervention or resources. Competencies/ Capabilities: Crisis Management: Ability to effectively assess and manage urgent, high-stress situations while providing emotional support and practical solutions. Collaboration: Strong teamwork and interpersonal skills, with the ability to work with diverse stakeholders. Problem Solving: Capacity to think critically and find solutions quickly in complex, time-sensitive situations. Communication: Excellent verbal and written communication skills, with the ability to clearly explain complex information. Empathy and Compassion: A compassionate approach to working with children and families in crisis, with an understanding of trauma and mental health issues. Cultural Competency: Understanding and respecting the diversity of youth and families served, and providing services in a culturally sensitive manner. Supervisory responsibilities: none Work environment: Office based, Partial telecommuting with approval Physical demands: Prolonged periods of sitting at a desk and working on a computer May be requested to lift up to 15 pounds periodically Travel required: schools, client homes, community agencies, etc. Minimum qualifications: Bachelor's degree in Social Work, Psychology, Sociology, or related field. Two years of experience in case management, preferably in healthcare, mental health services, or crisis intervention programs. Familiarity with Delaware's behavioral health systems, state regulations, and community resources for children and families. Preferred qualifications: Advanced degree in a related field Experience working in a 24/7 crisis response program Bilingual (Spanish-English) language skills are a plus EEO: Delaware Guidance Services is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Would you like to bring your expertise to a collaborative reinsurance environment? We invite you to join our supportive team where you can contribute to claims strategies across the Nordic and Baltic markets, fostering innovation while cultivating meaningful client relationships. About the Role We're offering an opportunity to become part of an agile claims and underwriting team, providing value-added services to clients within a reinsurance setting. Located in Munich, you would primarily support the Nordics/Baltics region while contributing to initiatives across Continental Europe. Key Responsibilities: * Review and consider L&H claims thoughtfully, including complex cases, within delegated authority * Nurture relationships with clients, serving as a helpful contact for Heads of Underwriting and Claims * Work together with Client Markets, Underwriting, Actuarial, and Claims Community to suggest portfolio improvements * Contribute to innovation through new business opportunities and product development * Participate in client audits and help develop cost-effective claims approaches * Support data integrity and assist with business reporting processes * Contribute to strategic projects including Claims Solutions development and learning initiatives * Share insights through client engagement * Help identify market trends and opportunities through analysis and client conversations * Contribute to Swiss Re's NEXT Strategy and transformation goals About the Team You will be part of the Continental Europe North Life & Health XFT Team, collaborating with colleagues across Claims, Underwriting, Technical Accounting, Actuarial Management, and Portfolio Management. The team focuses on creating shareholder value and supporting Swiss Re's L&H balance sheet through thoughtful in-force management and collaborative client partnerships.You will report to the Head of Claims and Underwriting for Nordics/Baltics, Austria and Central and Eastern Europe. About You We're looking for someone who combines some technical knowledge with people skills. You enjoy working in collaborative environments while feeling comfortable contributing to decisions. We welcome various levels of experience and are open to supporting your growth in this role. We are looking for candidates who meet these requirements: * Background in business, financial services, law, or a medical discipline * Some experience in direct insurance or reinsurance claims management for life, long-term care, and disability products in the Nordics/Baltics * Familiarity with the L&H insurance markets in the Nordics/Baltics * Knowledge of Icelandic or at least one Nordic language (Swedish, Danish, Norwegian, Finnish) and English * Client relationship skills These are additional nice to haves: * Awareness of other Continental European markets * Knowledge of additional European languages * Some experience with training and presentations * Basic data analysis and problem-solving abilities * Interest in developing innovative approaches * Awareness of market dynamics * Attention to detail balanced with broader thinking * Appreciation for different cultures and collaborative work Even if you don't check all the boxes above, we encourage you to apply if you're passionate about claims and client relationships. If you consider yourself creative and adaptable with a business perspective, we'd be pleased to hear from you! For Germany, the base salary range for this position is between EUR 70,000 and EUR 116,000 (for a full-time role). The specific salary offered considers the requirements of the role and your background including education, qualifications, and experience. In addition to your base salary, Swiss Re offers a performance-based variable component to recognize your contributions. You'll also enjoy a variety of global and location-specific benefits. Eligibility may vary depending on Swiss Re policies and your employment agreement. About Swiss Re Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Keywords: Reference Code: 135702 Job Segment: Claims, Data Analyst, Accounting, Actuarial, Product Development, Insurance, Data, Finance, Research

Hybrid Mon-Fri 8am-5pm Wilmington, DE/Springfield, IL/Tallahassee, FL Your Individual Responsibilities Will Include: * Building and maintaining business license knowledge * Researching issuing office ordinances and fee schedules * Manage data systems; SharePoint, Salesforce, Client Portfolio, Knowledge Core * Exceptional CLS Business License Knowledge * Ability to analyze business license portfolio data * Communicate with jurisdictional offices at the federal, state, county, and local level to determine licensing and additional requirements * Manage high volume workload to ensure no missed deadlines * Delegate assignments and tasks effectively and set deadline expectations * Building and maintaining strong interdepartmental and external issuing office relationships * Analyzing business processes to identify available improvements or gaps. Create and own business process maps * Flexibility and Agility in adapting to team's needs * Examines data to grasp issues, draw conclusions, and solve problems * Active participation in weekly CNA and other team calls, including leading and scheduling meetings, and identifying and brainstorming agenda items * Ability to proactively manage and complete unscheduled special projects as needed * Partner with Change Management and various business leaders to ensure operational readiness and facilitate internal adoption * Work to ensure that business process outcomes are in harmony with an organization's strategic goals and enterprise design * Developing and successfully completing yearly shared goals * Bachelor's degree in business, marketing, law or related field, or if no degree, equivalent experience in a consultative customer service/administrative environment * Extensive Business License Knowledge * Energetic self-starter who thrives in a fast-paced, team-oriented environment * Problem solving skills * Ability to follow instructions; strong attention to detail and accuracy are critical * Excellent planning, organization & prioritization skills, with the ability to manage several projects concurrently * Ability to identify, time-manage and complete assignments * Ability to self-evaluate performance * Adaptability: willingness and ability to command new skills and responsibilities when necessary * Proven history of achievement and strong performance * Effective written and verbal communication skills * Ability to work independently with minimum oversight, function as part of a team and across teams * Effective time management and strong prioritization skills * Strong critical thinking skills, both proactive and reactive * Strong researching skills * Strong computer skills including proficiency in Microsoft Office and Excel with the ability to integrate information from multiple sources quickly and accurately * Ability to actively engage in group calls Qualifications Include: * Bachelor's degree in business, marketing, law or related field, or if no degree, equivalent experience in a consultative customer service/administrative environment * Extensive Business License Knowledge * Energetic self-starter who thrives in a fast-paced, team-oriented environment * Problem solving skills * Ability to follow instructions; strong attention to detail and accuracy are critical * Excellent planning, organization & prioritization skills, with the ability to manage several projects concurrently * Ability to identify, time-manage and complete assignments * Ability to self-evaluate performance * Adaptability: willingness and ability to command new skills and responsibilities when necessary * Proven history of achievement and strong performance * Effective written and verbal communication skills * Ability to work independently with minimum oversight, function as part of a team and across teams * Effective time management and strong prioritization skills * Strong critical thinking skills, both proactive and reactive * Strong researching skills * Strong computer skills including proficiency in Microsoft Office and Excel with the ability to integrate information from multiple sources quickly and accurately * Ability to actively engage in group calls #LI-SL1 #CSC #CSCCareers

Women's Health Business Specialist - Newark, DE Developing innovative therapies is one of the most challenging, most essential, and personally rewarding fields in science. This is the most exciting time to be a part of Astellas, a company with a uniquely collaborative and patient-focused culture. There's something special about working at Astellas. It's reflected in our focus on the people we serve, the way we treat each other and the results we achieve together as a company. Astellas is announcing a Women's Health Business Specialist opportunity in the Newark, DE area. The Role Achieve territory sales goals by promoting Astellas products and services to physicians and other medical personnel within assigned geography. Educate customers on the use, characteristics, advantages, indicated treatments and all other developments related to promoted products. Professionally represent Astellas in the field and ensure high levels of visibility and customer satisfaction in territory. Maintain effective communication and relationships with key external and internal customers. Flexible grade level based on candidate background and skillset. Primary Responsibilities Effectively promote and educate targeted physicians/HCPs on the use of Astellas' products through one-on-one meetings and group presentations, company-approved promotional speaker programs, and other company-approved means. Work 5 days in the field each week, supported by office time as needed for call planning, customer follow-up, preparing presentations, making appointments, report generation, etc. Ensure solid performance levels of call and field productivity. Meet Call Plan expectations and achieve territory product sales goals while adhering to all APUS-defined ethical sales practices, Compliance guidelines, and required promotional regulations Execute company-approved Product Marketing plans and territory/regional business plan activities Support targeted customers using company-approved resources, sales materials, and promotional activities/programs/initiatives as identified by Sales Management Coordinate promotional efforts with peers across franchises and co-promotion alliance partners as appropriate. This includes appropriately managing/maintaining all company equipment and company-approved promotional materials (e.g., sales materials, company literature, product samples, etc.) according to defined company Compliance guidelines Achieve territory product sales goals while adhering to all APUS-defined ethical sales practices, Compliance guidelines, and required promotional regulations Ensure territory sales strategy execution using annual territory business plan, regional business plan, and call activity reports Accurately report/submit sales call activities, territory expenses and written reports and within deadline as defined by Astellas or the Regional Sales Manager Attend all company-sponsored sales and medical meetings as directed by company management. Additional duties as needed Quantitative Dimensions This position is responsible for achieving both territory product sales goals and territory sales activity goals through company defined metrics. Organizational Context It is important for individuals in this position to actively pursue continuous learning and professional sales development on effective sales and communication techniques and product/therapeutic area knowledge. This position: Is a customer facing sales position Reports to Regional Sales manager Maintains territory responsible for managing Astellas' products Partners with counterparts, teammates, and cross functional colleagues as appropriate Balance's territory and regional work and projects, while maintaining solid level of sales performance Exhibits strong level of skill in competencies Demonstrates sales influence within territory and at times within region

Are you passionate about cutting-edge manufacturing and eager to make an impact in the aerospace industry? We are seeking a Composites Forming and Thermal Process Specialist to join our team and play a pivotal role in producing high-quality, compliant, and innovative products that define the future of flight. In this dynamic role, you will combine your expertise in composites forming, thermal processing, and process improvement to ensure operational excellence while contributing to the development of new processes and solutions. **Job Description** At GE Aerospace, we believe the world works better when it flies. As a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft, we are at the forefront of advancing aviation technologies for today and tomorrow. Joining GE Aerospace means bringing your unique perspective, innovative spirit, drive, and curiosity to a collaborative and diverse team that values your ideas and listens to your voice. You will be part of our ongoing LEAN transformation, working smarter, not harder, and contributing to work that truly matters. Here, you will elevate your future, share in our pride and purpose, and make a real impact on the lives of millions around the globe. If you believe in the power of flight and want to be part of a spirited and collaborative team, come aboard and help us lead the way. **As a Composites Forming and Thermal Process Specialist, you will:** _Lead Composites Forming Operations:_ + Apply your expertise in composites forming to perform membrane-forming, hand forming, composite layup, curing, and fabrication processes. + Utilize hand tools, composite molds, and other specialized equipment to fabricate high-quality parts. + Conduct in-process quality inspections to ensure compliance with aerospace standards and specifications. _Master Thermal Processing:_ + Operate and troubleshoot thermal equipment, including autoclaves, vacuum furnaces, and ovens, to support production efforts. + Set up and manage tools and fixtures for thermal processes, ensuring optimal performance and precision. + Use HMI screens and PLC controllers to monitor and control equipment operations. + Perform grit blasting, tool cleaning, and other preparatory tasks to maintain equipment and ensure product quality. _Drive Process Excellence:_ + Collaborate with engineering teams to develop, improve, and implement manufacturing process documents (MPDs), standard operating procedures (SOPs), and operational procedures (OPs). + Identify and recommend process improvements to enhance efficiency, quality, and compliance. + Understand how individual tasks contribute to the overall production process, ensuring compliant and conforming products. + Use data to identify process issues, suggest corrections, and ensure process measurements align with hardware requirements. + Support Environmental, Health, and Safety (EHS): + Demonstrate a strong understanding of waste management, including proper disposal and handling of materials, reading hazard labels, and maintaining area control systems. + Complete disposal paperwork, monitor Points of Generation (POG), and collaborate with EHS teams to maintain optimal environmental compliance. + Lead efforts to identify alternate solutions and contribute to changes that enhance safety and environmental performance. _Ensure Equipment Reliability:_ + Perform preventive maintenance (PM) and calibrations to ensure equipment readiness and reliability. + Accurately complete TPM data and OEE availability data, and suggest responses to trending data for process optimization. + Facilitate qualification and calibration activities and lead root cause analysis to implement effective corrective actions. **What We're Looking For** We're seeking a motivated professional with the following qualifications: + _Required:_ Associate degree or High School Diploma/GED from an accredited institution. + _Preferred:_ Minimum of 3 years of experience in a relevant laboratory or manufacturing environment. + _Technical Expertise:_ Hands-on experience with composites forming thermal equipment operation, chemical mixing, and material characterization. + _Attention to Detail:_ Ability to perform precise measurements, document data accurately, and ensure compliance with procedures and standards. + _Problem-Solving Skills_ : Proven ability to troubleshoot equipment, identify process issues, and recommend effective solutions. + _Collaboration:_ Strong communication skills and experience working with engineers and specialists to develop and improve processes. + _EHS Knowledge:_ Familiarity with waste management, hazard labels, and environmental compliance practices. + _Adaptability:_ Willingness to learn new skills, technologies, and processes to support continuous improvement. Why Join Us? At GE Aerospace, we are redefining flight for today, tomorrow, and the future. As a Composites Forming and Thermal Process Specialist, you'll be part of a team that values innovation, collaboration, and operational excellence. You'll have the opportunity to work with cutting-edge technologies, contribute to groundbreaking advancements in aerospace manufacturing, and grow your career in a dynamic and supportive environment. _This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** Yes GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

The Power Product Specialist is responsible for supporting product management leadership in the Americas region (USA, Canada, and the LATAM) to drive growth and profitability of Vertiv's Power Management solutions. The Product Specialist's key activities would include launching new products and services, managing the existing portfolio of products and services, and executing end-of-life for production and service. This role also requires regular collaboration and alignment with Americas Sales and Services, Americas Sales Operations, Americas Finance, and the Global Business Unit regarding orders, sales, pipeline, and other key financial metrics related to the product Line. The position will be based onsite at our Delaware, OH location. RESPONSIBILITIES Support product launches, product life cycle management, pipeline, orders, sales, and demand planning. Identify and translate market trends, customer needs, and competitive landscape to help define roadmap. Analyze and drive activities to improve margin and profitability of the product line. Partner directly with the Business Unit, Americas Finance, Sales, and Sales Ops to support pricing initiatives. Ensure all the customer-facing offering documentation and marketing collaterals/tools are available and accurate. Identify and pursue continuous improvement projects that deliver improved efficiency and/or quality. Collect voice of customers and work with the Global Business Unit to refine roadmap for the Americas region. Develop metrics and track post-launch sales performance of new offerings including sales, orders, pipeline, and quotation. Support Strategic Planning efforts for the Americas Region, partnering with the various functional and strategy teams. QUALIFICATIONS Bachelor's degree in engineering, business, or a related field At least 4 or more years of experience in product management, product marketing/sales, technical sales, or related experience. Strong customer and business acumen and ability to identify new market trends for follow-up actions. Organizational skills with an ability to combine long-term and short-term goals by setting priorities. Ability to quickly develop cross-functional relationships to achieve business objectives. Technical expertise to translate stakeholder needs/pain points to solutions. Language skills: fluent in English, written and verbal required. Proficiency with Microsoft Office suite, Smartsheet and other business applications. Time Travel Required Up to 10% as needed. PREFERENCES Electrical Engineering, Electronics, or Computing (Hardware) Degree Experience with UPS or Battery Management or Datacenter solutions and customers Experience with engaging Sales and Channel partners The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to ********************** . If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers. Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations. You'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department. What We Are Looking For Strong customer service and communication skills. Ability to manage multiple tasks in a fast-paced environment. Familiarity with billing, inventory, and delivery processes. Commitment to safety and compliance with company procedures. Valid driver's license and a clean driving record. You'll Go the Extra Mile If You Have Previous experience in commercial sales or automotive retail. Knowledge of AutoZone systems and procedures. Experience managing or supporting a team. Strong organizational and problem-solving skills. Exceptional Communication: Strong people skills and effective communication in both Spanish and English. Assist commercial customers with product selection and order management. Maintain accurate billing records and ensure on-time deliveries. Conduct account visits to build relationships and ensure service quality. Generate new business through outbound calls and in-person outreach. Follow cash handling procedures, including deposits and collections. Document and inspect all deliveries for accuracy and condition. Monitor and report on vehicle maintenance and safety. Manage battery consignment inventory and perform weekly stock checks. Handle returns and accident procedures according to company policy. Lead the commercial department in the absence of the Commercial Sales Manager. Promote a safe and compliant work environment for all team members.

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) Collabera listed in GS 100 - recognized for excellence and maturity Collabera named among the Top 500 Diversity Owned Businesses Collabera listed in GS 100 & ranked among top 10 service providers Collabera was ranked: 32 in the Top 100 Large Businesses in the U.S 18 in Top 500 Diversity Owned Businesses in the U.S 3 in the Top 100 Diversity Owned Businesses in New Jersey 3 in the Top 100 Privately-held Businesses in New Jersey 66th on FinTech 100 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Collections Representatives The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. This role can work in any stage of delinquency and frequently requires guidance on non-routine situations. Primary responsibilities are collections, customer servicing, submitting extension requests and other loss mitigation and recovery activities. Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts. In the recovery area, collectors will work with customer to establish full balance repayment plans or settlements. Works an established list of accounts on an automated collections system and/or auto-dialer. This person can resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts. Understands and educates customers on account terms and alternate payment programs and methods. Navigates a computerized data entry system and other relevant applications while staying within our regulatory and compliance guidelines within Collections. Qualifications Required Skills: 1. Excellent communication skills 2. Customer Service focus 3. Ability to understand and discuss personal and financial difficulties 4. Ability to recommend and negotiate payment arrangements 5. Demonstrated ability to work in a fast paced environment 6. Strong computer skills Desired Skills: 1. Previous collections experience 2. Previous customer service experience 3. Strong negotiation skills Additional Information Czaria Abaloyan ************

The Billing and Claims Specialist will be responsible for managing all aspects of customer billing, including preparing invoices, reconciling accounts, claims and resolving billing discrepancies. The ideal candidate will have a minimum of 3 years of experience in billing or accounts receivable within a fast-paced environment. Key Responsibilities: Prepare, review, and process accurate customer invoices in a timely manner. Reconcile billing statements and resolve discrepancies with internal teams and customers. Maintain accurate and organized billing and claims records. Collaborate with operations and sales teams to ensure proper billing for services rendered. Respond to customer inquiries regarding billing issues professionally and promptly Continuously identify and implement process improvements in billing operations. Identify process improvements to streamline billing and claims management. Qualifications: Minimum of three (3) years billing or accounts receivable experience, preferably in logistics or warehousing. Strong attention to detail and accuracy. Proficiency in Microsoft Office, especially Excel. Experience with billing software is a plus. Excellent communication and customer service skills. Ability to work independently and as part of a team. Strong organizational and time-management skills. Schedule: Full-time, Monday - Friday (with flexibility).

Full-time Description Who We Are: SBMG is built around a simple philosophy: HEALTHY. What does that mean? Simply, it is a group of talented individuals, specifically selected who not only have a passion for what they do, but are well rounded in their professional and personal pursuits. If this sounds like you then apply! Requirements SBMG Core Values: Diligence: Also known as resilience, work ethic, commitment, drive, passion, sense of urgency, effort, or resourcefulness. This strategy aims to keep your end of commitments by any means required and keep your word. Customer service, a desire to deliver a high-quality product, and customer experience in the face of challenges should all go hand in hand with diligence. Teamwork or Partnership: The state of working together to accomplish the goal. Being supportive of others creates trust and understanding of each other to work more effectively and better. The determination to shape a better future for self and others. Integrity: Having strong values, morals, or principles and following them consistently, and acting with honesty, honor, and truthfulness. Quality: Pride in providing high-value products and services that SBMG stands behind, which ensures customer satisfaction, profitability, and the future of our employees and our growth. Passion: We take pride in delivering excellent service because we have faith in what we do. Our drive and energy are contagious, inspiring those around us. We push ourselves outside our comfort zones as we take on our issues with inventiveness and positivity. Passion is a testimony of our engagement and dedication in what we are doing. We are service-minded and committed. Personal Growth: The act of developing as an individual, in several areas including mental, physical, professional, and emotional health. Perks: Health Insurance (Medical, Dental, Vision, Life Insurance) Three Weeks upfront of Paid Time Off Upward Mobility Opportunities 401k benefit Monthly Commissions Area of Responsibilities: The responsibilities of a Live AV professional include working with clients to create project proposals with accurate quotes and installing video and computer equipment. In this career, you also provide lighting setup, troubleshoot issues, and repair equipment, ensuring that you provide a quality service that meets all customer expectations. You oversee AV project delivery, operate AV equipment as needed, and ensure on-time completion. You are also responsible for coordinating resources and the budget. You prepare room audits to verify that equipment runs at the optimum level and provide operation reports and project updates as requested. Other duties include completing software upgrades, developing methods to improve provided services or products, assisting with employee recruitment and training, answering client questions, and managing their expectations. Qualifications and Skills: Meticulous attention to detail Hospitality Ability to perform well under pressure Good knowledge of all basic AV equipment, including; lighting, sound, and projection Basic computer knowledge Ability to accept changing work demands Professional conduct and appearance Ability to adjust work schedule as needed Ability to lift 50lbs Enthusiasm, energy, and a "Can do" attitude Teamwork Coordination Organization Planning Time Management ESSENTIAL DUTIES & RESPONSIBILITIES Represent SBMG in a high level professional manner Treat all guests, clients, employees and staff with kindness and respect at all times. Perform all duties as an SBMG AVT. Support the property and all existing properties as necessary. Support the client and all existing clients as necessary. Support sales at the property and area. Proactively ensure high quality service delivery while striving for continuous improvement. Set/Operate/Strike of all Audio, Video, Lighting and any services SBMG offers. Use time wisely to learn and train on correct equipment operation. Teach others the correct SBMG processes when necessary. Take part in pre-conference meetings with clients prior to events when necessary. Participate in all property EO meetings as necessary. Create event estimates for clients, including correct pricing on products/services Be the on-site contact for property for all events on the premises when necessary. Responsible for following protocols for AV products and services. Responsible for completing assigned AV event setup and teardown for events. Responsible for ensuring property inventories ship and return to correct locations. Plan and implement event set ups, operations and strikes of audio, video, lighting, and other meeting and event hardware for all types of events when necessary. Record event inventory usages with event software. Provide professional and courteous technical support to all customers. Provide solutions for presentation needs occasionally under high-pressure circumstances. Provide immediate response to requests for assistance to events in progress. Provide setup, calibration and technical support for display devices, mounting systems. projectors and video walls. Provide setup and operation of audio systems including music programing and speech reinforcement. Secure signed work orders and approval on any added equipment. Manage property storerooms by organizing and tracking inventory counts. Deliver the expected SBMG level of service. All other duties as assigned.

About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Perform complex data and document validation. - Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.). - Handle more complex calls, emails, or chat sessions. - Complete appraisal eligibility tasks. - Evaluate loan applications for compliance with product guidelines. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Associate's degree or equivalent work experience. - Proficiency in Microsoft Office. - Financial Services and, if possible, mortgage industry experience preferred. - General understanding of applicable Federal, State, and Local Regulations. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141859 ### Place of Work On-site ### Requisition ID 141859 ### Application Email ****************************

What's in it for you?! Tremendous career advancement opportunities! Fitness Centers/Gym Subsidies and fitness trackers! Health and wellness programs! 401k company match! Employee stock purchase plan! Basic life insurance! Very generous PTO plus 14 paid holidays! PTO for volunteer work you are passionate about! Comprehensive benefits package with dental and vision! Pet Insurance! Flexible spending accounts! New Parents get 12 weeks of 100% PTO, for birth or adoption! Tuition reimbursement! If that's you, let's talk! Job Type : Full TimeLocation : Indianapolis, IndianaPay : Great Pay + Benefits!Job Description What you will be doing: Manage a portfolio of assigned delinquent accounts. Initiate contact with debtors through phone calls, emails, and written correspondence to discuss outstanding debts, payment options, and negotiate payment arrangements. Document all collection activities, including communication records, payment arrangements, and any relevant information obtained during discussions with debtors within client standards and Federal regulations. Provide exceptional customer service to debtors, responding to inquiries, providing accurate information, and addressing concerns. Utilize skip tracing techniques and tools to locate debtors who have changed contact information or are difficult to reach. Experience you will need: Strong negotiation and persuasion skills, with the ability to effectively communicate with debtors in a respectful and professional manner. Effective verbal and written communication skills, including active listening skills and the ability to empathize with debtors. Ability to handle difficult conversations and resolve conflicts while maintaining composure and professionalism. Detail-oriented with excellent organizational and time management skills. Reliable, with the ability to work flexible day, evening, and weekend hours as required. Basic computing skills. Must be able to obtain required license for collecting upon placement. High school diploma or equivalent; some college coursework in business or related fields is preferred. 0-1 years of experience in collections or related customer service roles, preferably in a financial or credit environment. Proficiency in using collections software, customer relationship management (CRM) systems, and Microsoft Office Suite. Familiarity with debt collection laws, regulations, and compliance requirements. Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few days #INDEH123

Basic Function: The collections specialist position is accountable for collecting the maximum amount of overdue funds from customers, which may include a variety of collection methods and the use of outside collection services. Key Responsibilities: · Collection calls and/or correspondence in a fast-paced goal-oriented collections department · Responsible for monitoring and maintaining assigned accounts · Accountable for reducing delinquency for assigned accounts · Provide customer service regarding collection issues · Process customer refunds and review account adjustments, including resolving client discrepancies and short payments · Enlist the efforts of sales and senior management when necessary to accelerate the collection process · Perform other assigned tasks and duties necessary to support the Accounts Receivable Department Essential Functions: · Monthly reporting to direct supervisor · High volume communication (verbal/written) to assigned delinquent customers · Reconcile customer disputes as they pertain to payment of outstanding balances that are due · Provide excellent & considerate customer service · Work independently, manage multiple priorities and work well under pressure · Participate in team planning meetings · Meet defined department goals and activity metrics Required Skills: · 3-5 years high volume corporate collections experience · Strong Microsoft Office Knowledge (Excel, Word) · Strong Verbal and Writing skills · Knowledge of Billing and Collections procedures · Accounts Receivable knowledge/experience a plus · Strong attention to detail, goal oriented · Experience with Great Plains a plus · Commitment to excellent customer service Job Type: Full-time Salary: $35,000.00 - $40,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Physical setting: Call center Schedule: 8 hour shift Monday to Friday Education: High school or equivalent (Preferred) Experience: Microsoft Excel: 1 year (Preferred) Customer service: 1 year (Preferred)

Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and autoimmunity. Incyte is committed to the rigorous pursuit of research and development excellence to improve the lives of patients, make a difference in health care, and build sustainable value. The Company strives to discover and develop first-in-class and best-in-class medicines-advancing a diverse portfolio of large and small molecules. Job Summary (Primary function) The Executive Oncology/Hematology Specialist acts as the primary customer contact for demand creation by executing marketing strategy and promoting Incyte's product. Essential Functions of the Job (Key responsibilities) The willingness and ability to travel as required, with accommodations available for individuals with disabilities. Engage with customers through various channels, including in-person at their offices, virtually, or as requested, ensuring accessibility and inclusivity for all individuals Execute on marketing strategies, deliver branded sales messages and disease state education, execute planned promotional programs. Actively leads team initiatives in conjunction with OBD. Identify opportunities to enhance the organization's value proposition. Assist in future program development to better meet customer needs. Help others in the region to provide current and comprehensive clinical knowledge of Monjuvi and effectively communicate the clinical benefits to external stakeholders. Serve as a subject matter expert on company programs. Help others in the region understand the brand strategy, messaging and clinical data for Monjuvi. Recognized as clinical/technical expert in DLBCL by region and sales management. Develops best practice strategies for managing accounts for the entire team/region, ensuring inclusivity and collaboration among diverse team members. Collaboratively work with non-revenue generating accounts that influence the local market, i.e. State Societies or Advocacy groups. Coach others to integrate compliance and ethics into daily work activities. Take initiative to support and assist OBD in implementing compliance changes. Provide feedback on marketing strategies and effectiveness reviews of sales activities and territory analysis. Help others to execute on POA marketing strategies, deliver branded sales messages, execute planned promotional programs, close the loop on all access challenges and achieve revenue targets. Commits to supporting colleagues in the region to enhance their understanding of disease states, products, and market knowledge. Ability to develop external relationships that have potential to lead to breakthrough opportunities. Demonstrate ability to identify new or expanded opportunities to do more business within existing account. Demonstrate the core behaviors outlined in the Executive OTS career ladder. Provide ideas that contribute to the formation of area sales strategy. Drive Monjuvi sales through the creation of development plans for major thought leaders in territory. Frequently exceeds revenue targets. Qualifications (Minimal acceptable level of education, work experience, and competency) Motivation to achieve goals and objectives. Product accessibility knowledge. Effective communication skills. Strong business planning acumen. Familiarity with the oncology market in the local area. Customer centric selling approach. Serve as a role model for core ethical behavior. Demonstrated leadership capabilities, welcoming diverse perspectives and fostering an inclusive team environment. Minimum of 2 CM and 3 FE Ratings the last 5 years Valid Driver's License and an acceptable driving record. 3 years as a Senior OTS/OAS. FE rating or higher 3 out of last 5 years. Minimum of CM the last 5 years. minimum of 10 years of successful sales experience in the hematology/oncology market. 6 years tenure at Incyte. Bachelor's degree or equivalent experience preferred. Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required. Incyte Corporation is committed to creating a diverse environment and is proud to be an equal opportunity employer. We Respect Your Privacy Learn more at: privacy-policy The Incyte hiring organization processes your personal data to manage your job application in order to enter into an employment relationship with you if you are the successful candidate. During the process, you may be asked to respond to questions that will screen out your application if you do not meet certain objective criteria required by the job. You can learn more about this process here. You may have the right to access, delete, restrict, edit, move, or object to the use of your personal data. You may also have a right to report concerns to the authority responsible for data privacy in the country where the position is based or where you live or work. You can learn more about Incyte's data protection practices here. By accessing this link you can learn about the types of personal data we collect, how we use it, whether collection and processing is optional, sources of the personal data we process, how it is shared, where it is stored or transferred to, how long we keep it, and contact information for Incyte, Incyte's data protection officer, and your supervisory authority (if applicable). Please contact if you have any questions or concerns or would like to exercise your rights.

**Women's Health Business Specialist - Newark, DE** Developing innovative therapies is one of the most challenging, most essential, and personally rewarding fields in science. This is the most exciting time to be a part of Astellas, a company with a uniquely collaborative and patient-focused culture. There's something special about working at Astellas. It's reflected in our focus on the people we serve, the way we treat each other and the results we achieve together as a company. Astellas is announcing a Women's Health Business Specialist opportunity in the **Newark, DE** area. **The Role** Achieve territory sales goals by promoting Astellas products and services to physicians and other medical personnel within assigned geography. Educate customers on the use, characteristics, advantages, indicated treatments and all other developments related to promoted products. Professionally represent Astellas in the field and ensure high levels of visibility and customer satisfaction in territory. Maintain effective communication and relationships with key external and internal customers. Flexible grade level based on candidate background and skillset. **Primary Responsibilities** + Effectively promote and educate targeted physicians/HCPs on the use of Astellas' products through one-on-one meetings and group presentations, company-approved promotional speaker programs, and other company-approved means. + Work 5 days in the field each week, supported by office time as needed for call planning, customer follow-up, preparing presentations, making appointments, report generation, etc. + Ensure solid performance levels of call and field productivity. Meet Call Plan expectations and achieve territory product sales goals while adhering to all APUS-defined ethical sales practices, Compliance guidelines, and required promotional regulations + Execute company-approved Product Marketing plans and territory/regional business plan activities + Support targeted customers using company-approved resources, sales materials, and promotional activities/programs/initiatives as identified by Sales Management + Coordinate promotional efforts with peers across franchises and co-promotion alliance partners as appropriate. This includes appropriately managing/maintaining all company equipment and company-approved promotional materials (e.g., sales materials, company literature, product samples, etc.) according to defined company Compliance guidelines + Achieve territory product sales goals while adhering to all APUS-defined ethical sales practices, Compliance guidelines, and required promotional regulations + Ensure territory sales strategy execution using annual territory business plan, regional business plan, and call activity reports + Accurately report/submit sales call activities, territory expenses and written reports and within deadline as defined by Astellas or the Regional Sales Manager + Attend all company-sponsored sales and medical meetings as directed by company management. + Additional duties as needed **Quantitative Dimensions** This position is responsible for achieving both territory product sales goals and territory sales activity goals through company defined metrics. **Organizational Context** It is important for individuals in this position to actively pursue continuous learning and professional sales development on effective sales and communication techniques and product/therapeutic area knowledge. This position: + Is a customer facing sales position + Reports to Regional Sales manager + Maintains territory responsible for managing Astellas' products + Partners with counterparts, teammates, and cross functional colleagues as appropriate + Balance's territory and regional work and projects, while maintaining solid level of sales performance + Exhibits strong level of skill in competencies + Demonstrates sales influence within territory and at times within region **Qualifications** **Required** + BA/BS degree + 2+ years pharmaceutical selling experience + Strong knowledge of sales processes and pharmaceutical products and industry + Solid communication, facilitation, and presentation skills + Proactive; can do approach + Demonstrates problem solving ability; analytical; business acumen + Solid motivational and persuasion skills + Demonstrates team orientation and leadership + Proven record of sustained high sales performance and achievement + Proficient in MS Office Suite + Ability to travel at least up to 50% of the time; and at times overnight travel + Valid driver's license in good standing **Preferred** + Advanced degree or continued education + Knowledge of promoting specialty products **Salary Range:** $72,485 - $141,900 (Final compensation will be determined based on a variety of factors, including but not limited to skills, experience and organizational equity considerations) **Benefits:** + Medical, Dental and Vision Insurance + Generous Paid Time Off options, including Vacation and Sick time, plus national holidays including year-end shut down + 401(k) match and annual company contribution + Company paid life insurance + Annual Corporate Bonus and Quarterly Sales Incentive for eligible positions + Long Term Incentive Plan for eligible positions + Company-paid fleet vehicle for eligible positions + Referral bonus program This is intended to describe the general nature and level of work which may be performed by the person assigned to this position. This job description is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. Employees holding this position may perform other job-related duties in the course of their performance of this position **\#LI-LK** _All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability._ Category Sales Astellas is committed to equality of opportunity in all aspects of employment. EOE including Disability/Protected Veterans