Tech Support Specialist
Specialist job in Enon, OH
About the Company
At The Intersect Group, we connect talented professionals with organizations that value innovation and operational excellence. Our client is a leading retailer undergoing a major technology transformation to enhance customer experience and streamline store operations. They foster a culture of collaboration, adaptability, and continuous improvement, making this an exciting opportunity for tech-savvy professionals who thrive in dynamic environments.
About the Role
We are seeking a Technical Support Specialist to provide critical support during a large-scale store system refresh initiative. This role ensures smooth operations by assisting store managers with technical issues related to network connectivity, servers, and point-of-sale systems following store conversions. You will deliver phone-based and back-end support, troubleshoot complex technical problems, and maintain high levels of customer satisfaction. For the first 21 days post-implementation, you will provide white-glove service, ensuring a seamless transition and exceptional customer experience.
Responsibilities
Provide inbound and outbound phone support for store managers during post-conversion.
Troubleshoot issues related to networks, servers, POS systems, and mobile devices.
Assist with password resets, basic technical support, and troubleshooting.
Deliver marketing material and guidance as needed during store refresh.
Document and escalate unresolved issues to appropriate teams for resolution.
Maintain accurate records of support requests and resolutions in ticketing systems.
Ensure exceptional customer service while managing multiple priorities in a fast-paced environment.
Qualifications
Experience in technical support or IT knowledge (college/studies/etc.)
Required Skills
Strong troubleshooting skills across networks, servers, and mobile devices.
Familiarity with Windows environments and POS systems preferred.
Experience in retail or gas station technology environments is a plus.
Excellent verbal communication and customer service skills.
Ability to work independently and adapt to evolving project requirements.
Strong problem-solving skills and attention to detail.
Help Desk Technician
Specialist job in Columbus, OH
We are seeking a skilled Helpdesk Technician to join our Client's team. In this role, you will provide enterprise-level IT support by managing user accounts, troubleshooting operating systems, and ensuring smooth operation of identity and access management processes. You'll also assist with device management, resolve tickets efficiently, and apply ITIL/ITSM best practices to deliver exceptional customer service
Basic/expected:
Computer power user at minimum
Excellent customer service skills
Basic experience/knowledge of Active Directory (Users and Computers specifically)
Basic experience/knowledge of Office 365 and Okta (or other identity/SSO/MFA tools)
Intermediate experience/knowledge of Windows OS
Intermediate experience/knowledge of Office applications
Basic experience/knowledge of iOS/mac OS
Basic understanding of the ITIL/ITSM methodologies
Preferred:
1-2 years of Enterprise IT support experience
CompTIA A+/ITIL certifications
MDM experience
KB/ticketing application experience
Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Desktop Support Specialist
Specialist job in Columbus, OH
Desktop Support Specialist
Hire Type: Multi-Year/On-Going Contract (possible full time hire)
Pay Rate: $27/hr - $34/hr
Shift: Pyramid Schedule (2 days on, 2 days off, 3 days on, 2 days off)
Hours: 9pm - 9am EST
Must Haves:
Active Secret Clearance
3+ years of IT related experience
Bachelors degree or 6 years of experience in lieu of the degree
Security+ or similar IAT II certification (may be taken within 30 days of employment)
Job Description:
An employer in the Columbus, OH area is seeking a Secret Desktop Support for a contract to hire opportunity. This individual will be responsible but not limited to the following: analyze, test, troubleshoot, and evaluate the current network systems such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communication networks. Will perform the maintenance to ensure that the networks are operating correctly with little interruption. Will be troubleshooting any communication issues with our allied nations. Must sit on site and hold an active Secret Security clearance.
IT Help Desk Support
Specialist job in Columbus, OH
🚀 IT Support (Help Desk Technician)
⏳ Job Type: 12-Month Contract (Potential for Extension or Permanent)
💰 Pay: $24/hour
Looking to kickstart your IT career? We're hiring an Entry-Level IT Support Technician in Columbus, OH! If you have a Bachelor's in Computer Science, Information Systems, or a related field, and 0-2 years of experience, this is the perfect opportunity to grow your career!
Responsibilities:
Provide technical support for hardware, software, and network issues
Troubleshoot and resolve IT problems quickly and efficiently
Set up and configure computer systems and software
Respond to user inquiries and document support requests
Collaborate with the IT team on projects and problem-solving
Qualifications:
Bachelor's degree in Computer Science, Information Systems, or related field
0-2 years of IT support experience
Willingness to learn and develop technical skills
Knowledge of Windows, mac OS, and office apps
Strong communication and problem-solving skills
What We Offer:
$21/hour
12-month contract with potential to extend or go permanent
Training, mentorship, and career growth opportunities
Ready to Apply?
Send your resume and a short cover letter explaining why you're excited to join the team. We can't wait to hear from you!
Information Technology Help Desk
Specialist job in Marysville, OH
Duration: long term contract
Job Responsibilities
Provide first contact support of incoming requests to the service desk via telephone, web portal, and chat to ensure courteous, timely, and effective resolution of end-user issues.
Respond to enterprise connectivity issues in an analytical and methodical documented manner
Build rapport and elicit problem details from service desk customers.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution.
Use remote tools and diagnostic utilities to aid in troubleshooting.
Identify and learn appropriate software and hardware used and supported by the organization.
Work as an effective team member
Desktop Support Specialist
Specialist job in Valleyview, OH
Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate's or bachelor's degree in information technology, Computer Science, or related
field, or equivalent work experience.
· 2-4 years of experience in a desktop support or similar role.
· Strong knowledge of Windows and Mac operating systems.
· Proficiency with Microsoft Office Suite and other common software applications.
· Experience with Active Directory, group policies, and user account management.
· Familiarity with remote desktop tools and support software.
· Excellent problem-solving and analytical skills.
· Strong communication and interpersonal skills.
· Ability to work independently and as part of a team.
· Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support
Technician (MCDST) are a plus
Cyber Risk & Controls Specialist
Specialist job in Columbus, OH
Agility Partners is seeking a qualified Risk Analyst to fill an open position with one of our banking clients. This position offers an exciting opportunity to support enterprise risk management initiatives and foster a proactive risk-awareness culture. The ideal candidate will bring strong organizational, analytical, and communication skills, as well as the ability to collaborate across teams to enhance risk and control processes. This role is perfect for a motivated individual looking to develop expertise in technology, cybersecurity, and data management.
Responsibilities:
Ensure the timely and high-quality completion of all control testing requirements in accordance with organizational guidelines.
Support risk and control self-assessments and participate in the identification and analysis of risks.
Assist in developing and executing enterprise risk management programs while maintaining related initiatives.
Collaborate with technology risk managers and business teams to enhance understanding of processes, controls, and risk remediation.
Qualifications:
Up to 3 years of risk-based experience with a Bachelor's degree or equivalent transferable experience through coursework, internships, or work experience.
Strong organizational, analytical, and problem-solving skills with the ability to prioritize and execute tasks in a high-pressure environment.
Proficiency in verbal and written communication, including presenting requirements and issues clearly and concisely.
Ability to work effectively in a team environment and contribute to continuous improvement initiatives.
Business and technology aptitude with a willingness to learn key processes in technology, cybersecurity, and data management.
Familiarity with Microsoft Suite and experience in technical writing or cybersecurity is a plus.
Reasons to love it:
Product Specialist
Specialist job in Columbus, OH
Product Specialist / Technical SME (Hybrid - Columbus, OH)
Hive+Co has a contract opportunity with our client for a Product Specialist to serve as the technical subject matter expert for an enterprise application undergoing modernization. This role supports the transformation of a legacy MS Access/SQL Server system into a modern, cloud-hosted platform. You will work closely with business users, developers, and vendors to ensure smooth product functionality, guide product improvements, and help define the roadmap for sunsetting legacy tools.
What You'll Do:
Technical Leadership
Serve as the Technical SME for an enterprise-wide application.
Lead implementation efforts for new features, enhancements, and product updates.
Analyze and recommend improvements to system functionality, usability, and performance.
Conduct impact analysis for fixes, enhancements, and product changes.
Participate in design reviews to ensure technical and functional quality.
Legacy System Modernization
Evaluate, identify, and resolve bi-directional sync issues between legacy systems and the new system.
Develop a clear roadmap for retiring active legacy functionality.
Document data flows, sync processes, and system interactions using Visio.
Product Ownership & Collaboration
Act as a proxy Product Owner with the development vendor.
Attend standups, define user stories, features, and acceptance criteria in Azure DevOps.
Work with business leads to test and validate enhancements.
Track, document, and communicate product usage, volume, and support requirements.
Support & Documentation
Provide accurate, timely product support to internal teams.
Manage OnBase taxonomy and workflow for document groups and types.
Assist with transferring and troubleshooting legacy documents within OnBase.
Document requirements, technical work, and processes in Azure DevOps.
Required Skills & Experience
7+ years MS Access & SQL Server (T-SQL) development
7+ years creating stored procedures, triggers, and supporting bi-directional system sync
7+ years SQL query development for data cleanup and orphan data resolution
7+ years ETL development and system-to-system data integration
5+ years working with OnBase, including taxonomy management and troubleshooting document transfers
3+ years hands-on Agile/Scrum experience
Experience documenting requirements and user stories in Azure DevOps (ADO)
Ability to create detailed process documentation using Visio
Ideal Background
Experience modernizing legacy systems (especially Access/SQL Server applications) and supporting data migrations, cloud adoption, and system synchronization efforts.
Logistics Specialist - Starting at $20/hr.
Specialist job in Grove City, OH
At TireHub we move more than tires - we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers - because they're at the center of everything we do. From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes - to challenges, to each other, and to getting it done right. Visit *********************** to learn more.
Role Summary:
The primary role of the Logistics Specialist (LS) involves loading and unloading tires for warehouse storage and/or timely customer delivery, including the unloading and staging of products at the customer's business location. The LS is expected to represent TireHub professionally in all customer interaction and maintain safe driving practices, all while delivering exceptional customer service and fostering strong customer relationships.
When you say YES to something bigger:
This position has a starting wage of $20 per hour with guaranteed increases of $2.00 over your first year of employment with TireHub.
Monday through Saturday - Fluctuating day shift hours
Benefits summary:
· Paid weekly on Fridays
· Premium-Free Hubber Health Insurance
· TireHub funded Health Savings Account
· Additional benefit options including TireHub paid short/long term disability and life insurance benefits
· Paid vacation and holidays PLUS your birthday off!
· Parental leave programs
· Build your financial future with 401k including TireHub match
· Uniform program
· Access to tire discounts, perks, and so much more!
This position reports to an Assistant TLC Leader.
The individual must exhibit the following TireHub core commitments:
Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships.
Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique.
Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end.
Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done - and we do it fast.
Roles and Responsibilities:
Responsible for distribution of tasks including:
· General Warehousing
· Delivery Services
· Vehicle Maintenance
*Adjustments to these allocations are made as business needs evolve
Loads, unloads, inspects, and tallies tires to and from transport vehicles (trailer trucks/box trucks/delivery vans).
Follows TireHub safety standards with respect to selecting, packing, counting, labeling, and palletizing customer orders and position them in designated locations using the bin locator system.
Operates equipment such as forklifts, order pickers and pallet jacks, ensuring adherence to safety protocols.
Conducts and participates in cycle counts, tallies, and labeling as part of regularly scheduled and annual inventory control procedures.
Collecting payments from customers on Cash on Delivery (COD) transactions.
Ensures vehicles remain clean and in good mechanical/physical condition.
Conducts pre/post-trip vehicle inspections daily and immediately report any operational issues or mechanical defects to the supervisor or designated person.
Completes all the necessary driver and vehicle maintenance logs, on a regular basis.
Ensure compliance with all TireHub policies and procedures.
Participates and maintains ongoing training through in-class, in-person, or computer-based learning modules, as assigned.
Completes other tasks assigned by their Supervisor or another member of leadership.
Competencies:
Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement .
Manages Ambiguity: Operating effectively, even when things are not certain, or the way forward is not clear.
Drives Results: Consistently achieving results, even under tough circumstances .
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives .
Communicates Effectively: Delivers communications that convey a clear understanding of the unique needs of different audiences.
For this role, you will need:
At least 1 year of general work experience.
Must have a valid driver's license.
Must have a minimum of 2 years of driving history, with a valid driver's license (does not include driver's permit).
Must be 19 years old or older.
· Required Knowledge, Skills, and Abilities:
Excellent communication and customer service skills.
Repeatedly lift, pull, push and/or move tires (up to 50lbs) with or without mechanical assistance .
Capable of frequent bending, twisting and lifting .
Multitask in a fast-paced environment.
Accurately and efficiently load, unload and place tires in warehouse and delivery vehicles.
Work up to 35 feet above ground-level.
Work up to 8 hours per day on a forklift.
Follow traffic rules and regulations by safely driving TireHub vehicles to deliver tires to customer locations.
Work independently and as part of a team.
Familiarity with Manifest, GPS and Navigation systems.
Must be able to maintain a forklift certification.
Must be able to maintain a valid driver's license.
Working Conditions
· Required to lift, pull, push, and/or move tires (up to 50 lbs. or greater with or without mechanical assistance following standard operating and safety procedures. Other physical requirements including, regularly being required to stand, walk, kneel, bend, crawl, climb and balance.
· Maybe required to handle hazardous materials and wear various forms of protective equipment (gloves, protective eyewear, etc.).
· Specific vision requirements may include close, distance, color, peripheral visions, depth perception and ability to adjust focus.
· Works and operate equipment in various settings, ranging from non-climate-controlled warehouses to customer locations.
· Extended day, evening, and weekend work (including Saturday) may be required as job duties demand and may include little to no advanced notice.
· Driving during the night or in inclement weather may be required.
· Must not exceed 400 pounds in weight or 6 feet 3 inches in height, to meet physical compatibility with equipment and safety restraints. (
These limitations are based on equipment specifications and the need to ensure safe operation; any reasonable accommodations will be reviewed in accordance with the Americans with Disabilities Act (ADA) and other relevant laws).
TireHub will consider the employment of all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. TireHub maintains a drug-free workplace in accordance with state and federal law.
SENIOR MERCHANDISE SPECIALIST
Specialist job in Hilliard, OH
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe lifeat Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values.
We are seeking a Senior Merchandise Specialist to support our computer integration business. Working with the Allocator, the Senior Merchandise Specialist is directly accountable for performing all inventory management responsibilities and functions in the allocation department for all active and recently discontinued products. The position requires the associate to interface well with all departments to support company initiatives.
MAJOR RESPONSIBILITIES:
Ensure the right product and right quantity are at the right store at the right time
Be familiar with weeks of supply goal for assigned categories to maintain budgeted inventory as well as sales trends and seasonality
Help maintain store in-stocks at company goal to maximize sales
Generate purchase orders and revisions as required
Correspond with vendors through email, phone, conference calls, and vendor meetings to include PO confirmations, PO changes/cancellations and tracking
Provide constant feedback to Allocator on stock opportunities and obstacles
Manage secondary forecast system (e.g. D Deck) and work with Allocator to support Primary (A deck) forecasting
Advertising responsibilities will include ordering products to support ad, replenishment, by-store breakdown, getting the product to the stores on time, keying and proofing pricing
Responsible for administration functions that include vendor set-ups, purchase order management, markdowns, keying all pricing actions, price protection with backup documentation, managing the markdown eligibility process, deck realignment, liaison for DC, finance, and vendors to resolve discrepancies, and help the stores as needed
Will support the cost savings initiative by second sourcing through distribution, Amazon, and the internet
New store responsibilities will include ordering, pullbacks to send to the new store, discrepancies, and any additional support needed
EDUCATION & EXPERIENCE:
Bachelor's degree in business preferred or equivalent work experience with supply chain manufacturing integration is a major plus
Self-driven, results-oriented with a positive outlook
Proactive forward-thinking individual who takes responsibility for themselves and critically assesses their own performance
Able to manage multiple tasks simultaneously
Able to manage time and workload effectively with minimal supervision
Excellent communicator with vendors in both written and oral forms
Computer proficient
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
401K Plan with Company Match
Employee Discount that includes a Friends & Family Discount Program
Tuition Reimbursement & Education Discounts
Paid Time Off for Regular Associates
Esteemed Vendor & Company Job Training
Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
#appcast
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
Inside Sales Specialist
Specialist job in Columbus, OH
The Inside Sales Specialist supports the Inside Sales Manager and Regional Sales Managers while learning the business, industry, and growing their sales knowledge. This role provides critical administrative and customer service support to ensure smooth operations, high customer satisfaction, and effective internal collaboration. This position is based at our Columbus corporate office.
The ideal candidate will be detail-oriented, highly organized, proactive, and eager to develop professionally in the sales field while contributing to a fast-paced and growing team.
Key Duties and Responsibilities:
Bid & Opportunity Support:
Identify Department of Transportation (DOT) bid opportunities in approved states for Barrier systems and Attenuators.
Send pre-bid emails and track opportunities.
Zoneguard-Specific Support:
Maintain accurate inventory, sales, and letting spreadsheets.
Use and update Hubspot for all quotations and projects.
Manage rental lifecycle using Rentopian.
Coordinate online ZoneGuard training as required.
Collect and organize project details from the Project Manager or Estimator prior to barrier deployment.
Proactively manage returns.
General Sales Support:
Collaborate with sales team to assist with customer requests and inquiries.
Contact customers for project updates and feedback.
Perform other administrative tasks as assigned.
Qualifications and Requirements:
Bachelor's degree preferred
Strong time management and organizational skills with the ability to manage multiple priorities
Excellent written and verbal communication skills and a customer-focused mindset
Team-oriented with a willingness to collaborate across departments
Self-motivated with the ability to take initiative and work independently
Proficiency in Microsoft Office, especially Excel
Experience using a CRM, preferably Hubspot
Familiarity with rental business model and associated software (Rentopian) is a plus
Travel: Up to 10%
What We Offer:
Competitive compensation
Health, dental, vision, short & long-term disability, and life insurance options
401(k) with company match
Paid time off and holidays
Supportive and team-oriented work environment
About Hill & Smith:
Hill & Smith, Inc. is an industry-leading manufacturer of highway safety products, software, and services committed to protecting the traveling public and enhancing infrastructure safety. Headquartered in Columbus, Ohio, we are a member of the HS Roads & Security division of Hill & Smith Holdings PLC, based in Birmingham, England and publicly traded on the London Stock Exchange. Our worldwide Group Purpose is to “Create sustainable infrastructure and safe transport through innovation.”
Hill & Smith, Inc. operates four manufacturing facilities in the US and sells a wide array of transportation safety products around the world. Our products include roadside safety hardware (steel barriers and attenuators), work zone safety products (arrow boards, message boards, and speed trailers), and ITS smart work zone solutions (roadside data collection equipment and software).
Our purpose is to design and deliver innovative solutions to protect the traveling public and road workers by making transportation safer, smarter, and more sustainable.
Our Core Values:
At Hill & Smith, our values guide everything we do:
• Safety - Safety is everyone's responsibility.
• Trust and Respect - We build trust through responsible actions and honest relationships. We value everyone and treat people with dignity and professionalism.
• Urgency - We act promptly and with the intention to make things happen efficiently and effectively.
• Collaboration - We work hand in hand to achieve our goals.
• Accountability - Each of us is responsible for our words, our actions, and our results.
• Forward Thinking - We always look ahead and plan for what could happen. We aren't afraid of taking risks, and we are always willing to learn and grow.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Client Success Specialist
Specialist job in Dublin, OH
Job Description
Leading EDJE is seeking a tech-savvy, relationship-driven Client Success Specialist to partner directly with our Chief Strategy Officer (CSO). This is not your typical administrative role - it's a front-row seat to strategic growth. You'll serve as the CSO's right hand, keeping operations running smoothly, engaging with clients, and collaborating with teams across the company.
We're looking for someone who thrives in a fast-paced, high-energy, team-first culture, has a strong grasp of technology and B2B sales, and can seamlessly blend organization with action. If you enjoy being client-facing, adding value in meetings, and ensuring execution with precision and follow-through, this could be the perfect career move for you.
This full-time, salaried position offers flexibility in work location with a preference for candidates local to the Greater Columbus area. The role will be available to start in February 2026.
CONSULTING ENVIRONMENT
As part of Leading EDJE, you'll have the opportunity to work closely with executive leadership and cross-functional teams to deliver impactful results for clients and internal stakeholders. You'll help drive sales strategy, support client engagements, and act as a bridge between the CSO, marketing, delivery, and other internal teams. The ideal candidate is detail-oriented, highly organized, and capable of managing multiple priorities while ensuring follow-through and completion on action items.
RESPONSIBILITIES
Keep Things Moving
Manage the CSO's calendar, meetings, and travel efficiently.
Organize and maintain client-facing materials, SOWs, sales presentations, and reports.
Stay on top of key deliverables, deadlines, and CRM updates (Salesforce or HubSpot).
Run reports, track extensions, and maintain data hygiene in CRM systems.
Client Engagement & Support
Attend client meetings to capture notes, action items, and follow-ups.
Support client onboarding, engagement, and experience initiatives.
Serve as a trusted point of contact between clients, marketing, and delivery teams.
Farm accounts, track interactions, and help advance B2B sales opportunities.
Drive Sales & Operational Excellence
Collaborate with Sales, Marketing, and Delivery to support strategic initiatives.
Ensure the sales pipeline is accurate and actionable through CRM management and reporting.
Assist in planning and executing quarterly business reviews, revenue meetings, and team sessions.
Contribute to high-completion, high-impact follow-through across all projects and engagements.
QUALIFICATIONS
3+ years of experience in sales support, executive assistance, or related roles - ideally in a B2B tech or consulting environment.
Solid understanding of technology and sales cycles; able to grasp technical concepts quickly.
Exceptional organization skills, detail-oriented, and able to prioritize in a fast-paced environment.
Experience with Microsoft Office, Google Workspace, and CRM platforms (Salesforce, HubSpot).
Strong communication skills, polished and personable, with the ability to add value in client-facing situations.
Self-starter with a high “say-do” ratio; thrives on executing and following through.
ADDITIONAL QUALIFICATIONS
Experience supporting C-level executives in high-growth, fast-paced teams.
Familiarity with proposals, RFPs, and sales enablement tools.
Previous exposure to B2B sales strategy or client relationship management.
Experience in a consulting environment with tech-focused solutions.
COMPENSATION
Base: $85,000-$105,000/year
Bonus-eligible
Client Engagement Specialist
Specialist job in Columbus, OH
Join Evolved Lighting & Energy as a Client Engagement Specialist, where you will play a pivotal role in fostering relationships and driving new business opportunities within your territory. We are seeking a proactive and enthusiastic individual who excels in connecting with clients and identifying their unique needs. If you are passionate about sustainability
and new technology this role offers an exciting career path.
What You'll Do:
● Identify and Qualify Prospects: Proactively seek out potential clients and assess their needs to ensure alignment with our offerings.
● Conduct Initial Consultations: Dive deep into client challenges and present tailored energy solutions that enhance their operations.
● Engage at All Levels: Build and maintain strong relationships with stakeholders, from operational teams to executive leadership.
● High-Volume Outreach: Confidently make 50+ calls a day to engage potential clients and build a robust sales pipeline.
What We Expect:
● Eagerness to Learn: Embrace our business model and sales strategies, from comprehensive service packages to specialized energy solutions.
● Financial Savvy: Quickly adapt to financial-based selling techniques and understand our diverse range of services.
● Technical Proficiency: Leverage tools such as Microsoft Office Suite, LinkedIn, and CRM systems to enhance efficiency and achieve results.
● Independent and Team-Oriented: Thrive in a role that requires both self-motivation and collaboration with our operations and sales teams.
● Emotional Intelligence: Navigate client interactions with empathy and insight, understanding their needs and building strong rapport.
● Money Motivation: Driven by achieving financial success, with a focus on meeting and exceeding sales targets.
● Innovative Approach: Be creative in sourcing leads and expanding our client base through modern platforms like social media.
Your Path to Success:
Excellence in this role will lead to Senior Sales Representative or Account Manager. Key milestones include:
● Mastering Evolved Lighting & Energy's product offerings.
● Delivering innovative, financially justified solutions that meet client needs.
● Providing detailed cost analyses and demonstrating a thorough understanding of operational expenses.
● Showcasing outstanding communication skills and a customer-focused attitude.
● Demonstrating consistent drive and self-motivation over 6-24 months.
What We're Looking For:
● Educational Background: A Bachelor's degree in Business, Sales, Marketing, or a related field.
● Sales Experience: 0-3 years of B2B sales experience, with a strong desire to learn and grow.
● Adaptability: Open to new ideas, mentoring, and thriving in a fast-paced environment.
● Communication Skills: Proven ability to deliver impactful presentations and engage effectively with clients.
● Digital Fluency: Proficiency in LinkedIn, CRM tools, and Microsoft Office Suite.
This is a lucrative opportunity for those not afraid of hard work. At Evolved Lighting & Energy, we're committed to creating lasting partnerships and delivering exceptional energy solutions. If you're ready to elevate your career and make a difference, we'd love to hear from you!
Loan Origination Specialist IV
Specialist job in Columbus, OH
Join us as a Loan Origination Specialist IV and make a significant impact on our lending services. You'll have the opportunity to grow your career while leveraging your expertise in loan origination to solve complex problems and mentor junior team members. Be part of a team that values collaboration, critical thinking, and personal resiliency, and enjoy the benefits of working with a leading financial institution.
As a Loan Origination Specialist IV within JPMorganChase, you will play a crucial role in the loan origination process, ensuring smooth documentation and transaction closing. Your work will directly impact our clients and the efficiency of our lending services. You'll collaborate with stakeholders to meet credit and asset conditions, contributing to the firm's success and enhancing your professional growth.
**Job responsibilities**
+ Facilitate documentation and transaction closing for loan origination by preparing and dispatching accurate documentation packages, ensuring precision and compliance with lending standards.
+ Collaborate with clients to manage expectations and ensure compliance, using strong communication skills and a thorough understanding of lending policies to address and resolve non-routine issues effectively.
+ Apply problem-solving skills and knowledge of lending policies to resolve non-routine issues, maintaining smooth operations and client satisfaction.
+ Participate actively in projects aimed at improving loan origination processes, contributing innovative ideas and leveraging process knowledge to enhance efficiency and effectiveness.
+ Engage in continuous collaboration with stakeholders to optimize workflows, ensuring alignment with organizational goals and regulatory requirements.
**Required qualifications, capabilities, and skills**
+ Demonstrated knowledge of loan origination processes and procedures, applying this expertise to ensure compliance and efficiency in operations.
+ Skilled in managing conflicts and facilitating discussions, utilizing strong listening and questioning skills to navigate challenges and reach resolutions.
+ Experienced in critical thinking and problem-solving, effectively analyzing situations to develop and implement solutions.
+ Proven ability to build productive relationships with stakeholders, leveraging interpersonal skills to foster collaboration and trust.
+ Capable of integrating communication and analytical skills to enhance stakeholder engagement and process outcomes.
**Preferred qualifications, capabilities, and skills**
+ Experienced in mentoring junior team members, fostering their development and enhancing team capabilities through guidance and support.
+ Utilize market product knowledge to align lending services with industry trends and client needs, ensuring relevance and competitiveness.
+ Skilled in managing change initiatives to adapt lending services to evolving market conditions and technologies, demonstrating flexibility and strategic insight.
+ Drive continuous improvement and process automation to optimize lending workflows and efficiency, leveraging innovative approaches to enhance operations.
+ Familiar with strategic planning in loan origination, applying this capability to navigate complex scenarios and achieve organizational objectives.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Commercial Coating Specialist
Specialist job in Grove City, OH
Job Description
We are hiring a Commercial Coating Specialist to support interior and exterior coating projects for businesses, offices, manufacturing facilities, and more. Ideal candidates are detail-driven and comfortable working in fast-paced environments.
Responsibilities:
Apply a variety of commercial-grade paints and coatings.
Work from ladders, lifts, and scaffolding when needed.
Ensure surfaces meet the required finish level.
Communicate with supervisors to ensure project timelines are met.
Comply with all safety standards.
Qualifications:
Previous commercial painting or coating experience.
Knowledge of coating systems and prep techniques.
Ability to lift 50+ lbs and stand for extended periods.
Team-oriented with a positive attitude.
Home Loan Specialist I
Specialist job in Columbus, OH
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home Loan Specialist I for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Perform routine data entry and validation tasks.
- Initiate third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Review and validate loan documents.
- Handle routine calls, emails, and/or chat responses.
- Monitor work queues and intervene as needed.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Skills and Job-Specific Competencies:
- Proficiency in Microsoft Office.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise
Job Ref: 141857
### Place of Work
On-site
### Requisition ID
141857
### Application Email
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Easy ApplyCollections Specialist II
Specialist job in Columbus, OH
Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Collections Specialist II for our Columbus, Ohio location.
As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus Thirteen years in a row! Our sales revenue growth is dynamic, increasing from $1 million in 1983 to over $500 million today. Throughout all our growth we have kept the family owned and operated culture alive. At Kimball Midwest, you are a name and not a number and we pride ourselves on our unique culture.
The Collections Specialist II is responsible for ensuring the financial health of customer accounts through proactive collection activities and detailed account research. This role upholds our commitment to superior customer service and embraces our 2-Customer Philosophy , serving both internal and external customers with excellence.
Responsibilities
Maintain customer accounts through collection activity and account research.
Handle Tier I inbound calls into the Credit & Collections department via multiple channels (voice, text, social media, portals).
Respond to customer and sales representative inquiries within 24 hours.
Work assigned accounts receivable aging reports.
Make outbound collections calls daily.
Contact sales reps/customers within 2 hours for any orders placed on credit hold due to delinquency.
Meet or exceed metrics.
Reconcile complex payment issues on customer accounts.
Maintain accurate documentation of all customer interactions.
Perform skip tracing as needed.
Complete termed rep reports accurately and on time each month.
Demonstrate strong communication skills with internal and external customers.
Perform other duties as assigned by management.
Qualifications
High School Diploma, GED, or equivalent
Collections experience, B2B preferred
Minimum of one year of collections or customer support experience is strongly preferred
Strong communication skills, multi-lingual preferred, with sales representatives, customers, vendors, coworkers, supervisors, and managers in written and verbal form.
Must be willing to work in an environment that requires 100% phone-based customer interaction
Intermediate computer literacy in Microsoft Office applications
The ability to maintain confidentiality when handling sensitive information
The ability to read and write small letters and numbers; the ability to make arithmetic calculations; and the ability to understand and follow written and oral instructions
The successful completion of a ninety (90) day orientation period
Additional Information
**This is a Monday-Friday role. The shifts are 8 hours with a rotating schedule between the hours of 8:00.am-6:00pm.
We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays.
Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law.
We Participate in E-Verify. Participamos en E-Verify.
#LI-KM1
Auto-ApplyTechnical Support Specialist
Specialist job in Enon, OH
The Intersect Group is partnered with our client in Enon, OH, to find Technical Support Specialists. The contract is 6 months and should most likely extend or convert to direct hire. We are looking for someone who can offer great customer service. Our client will move quickly and conduct a
1 and done virtual interview
with the qualified candidates.
Location: Enon, Ohio (45323)
Multiple openings
1st Shift - Start 6 AM, 7 AM, 8 AM, or 9 AM (8.5 hour shift) for a variety of day schedules (Working Mon, Fri, Sat, Sun and off either (Tues/Wed) or (Wed/Thurs). Thurs through Mon or Fri through Tues shift)
Also available: Monday through Friday shift; 8 AM - 4:30 PM
***Starts with paid training class that lasts 3-4 weeks. Training is 9 AM - 6 PM, Monday through Friday
Open to New IT Grads!!!
Requirements:
Prior help desk experience preferred
Complete understanding of the store network (hardware and software), PC architecture wireless communication, router and third-party cellular devices
Knowledge of non-standard equipment that is not connected to the Speedway network
Ability to manage simultaneous connections to multiple stores and pieces of equipment, and ability to prioritize the order in which repairs are made
Ability to research and resolve issues
Capable of working in a fast-paced environment
Excellent verbal communication skills and the ability to explain technical information in layman's terms
Well organized with the ability to work under pressure and meet tight deadlines
Excellent understanding of intra-department functions and operations
Ability to perform repeated bending, standing and reaching
Ability to occasionally lift up to 40 pounds
Available to work a variety of shifts, including, second and third shift, weekends and holidays; understands the staffing expectations of working in a 24/7/365 days a year department
Must Haves:
Open to new grads
SOLID customer service
Good problem solving
Entry level IT experience
Nice to Haves:
Tech support experience
Help desk experience
POS experience
Retail experience
Gas station experience
Duties:
Uses remote tools and cloud technology to provide technical support for hardware, software, store networks, and applications
Manages simultaneous connections to multiple stores and pieces of equipment; prioritizes the order in which repairs are made in order of emergency priority
Monitors the severity of data packet loss either to the entire store network or specific pieces of equipment. Provides the best solution to resolve the underlying problem to bring equipment up to full functionality
Identifies and corrects issues before a location is aware of a problem using cloud and web-based applications
Determines the best course of action to improve performance and efficiency of store systems, equipment, and applications
Provides accurate verbal instruction when onsite diagnostics is needed to bring various pieces of equipment to full functionality
Understands and completes proper processes when installing software
Directs field personnel in installing new equipment that is going on the store network
Configures and upgrades software on newly installed devices
Implements software changes for fuel dispensers and fuel tanks
Sets up new DVR equipment and configures recording settings, including using proper naming conventions, for multiple cameras
Provides troubleshooting by using remote tools connected to other legacy networks
Manages multiple tickets and works them in order of emergency to lowest priority
Identifies re-occurring store issues by reading and understanding case history and determines if a different course of resolution is needed to reduce repeat problems
Reads, interprets, and follows procedures described in the internal knowledge base
Provides documentation for knowledge-base articles
Works with third-party help desk vendors as applicable
Maintains inventories and orders parts as needed
Provides phone support as needed
Attends training classes as required to stay current with new equipment troubleshooting procedures and technology
Initiates timely communication of critical events to Store Support Team Leads
Completes other duties, including special projects, as assigned by Management
Information Technology Support Specialist
Specialist job in Columbus, OH
Client: Banking Firm
Job Title: IT Support
Duration: 12+ months (possible extension or permanent hire)
Pay: $21.00/hr on W2
Schedule: Variable shifts including evenings, weekends, and holidays
Job Overview
A leading banking firm is seeking an experienced IT Support Specialist to deliver high-quality end-user technical assistance. The role centers on providing exceptional customer service, resolving technical issues efficiently, and supporting enterprise hardware and software systems.
Key Responsibilities
Provide excellent customer service through phone, chat, and in-person support.
Listen actively to understand user concerns and ensure timely resolution.
Document all incidents and requests accurately in the tracking system.
Troubleshoot and resolve hardware, software, and application issues.
Perform assessment, triage, research, and education for end users.
Support after-hours or weekend needs as required.
Demonstrate strong attention to detail, follow-through, and a positive attitude.
Install, modify, repair, and run diagnostics on hardware, peripherals, and software.
Build rapport with users and communicate clearly regarding issue status and resolution.
Maintain professionalism in challenging or high-pressure situations.
Qualifications
Excellent communication and customer service skills.
2-5 years of related IT support experience in a high-tech, fast-paced environment.
Technical support experience preferred but not required.
High school diploma or GED required.
Strong diagnostic and problem-solving abilities.
Self-motivated with the ability to work independently under pressure.
Flexibility to work varied shifts, including evenings, weekends, and holidays.
Desktop Support Specialist
Specialist job in Valleyview, OH
Key Responsibilities:
Provide frontline support for end-user hardware (desktops, laptops, printers, scanners) and software applications (Office 365, ERP tools, communication platforms).
Troubleshoot and resolve issues related to Windows OS, user profiles, email access, VPN, and printing.
Support mobile device setup and management for sales or field teams.
Set up and deploy IT equipment for new hires or site expansions, ensuring minimal disruption to operations.
Assist with IT support in warehouse/distribution environments, including support for barcode scanners, handheld devices, and label printers.
Escalate and track issues that require higher-level intervention or vendor support.
Collaborate with network and system administrators for more complex technical issues.
Maintain accurate documentation of incidents, resolutions, and asset inventories.
Provide occasional support outside of regular business hours, particularly during product launches, promotions, or peak seasons.
Required Skills and Qualifications:
2+ years of experience in desktop or end-user support, preferably in a corporate or consumer goods environment.
Solid understanding of Windows 10/11, Microsoft 365, and basic networking (DNS, DHCP, IP configuration).
Familiarity with Active Directory, user account provisioning, and permission management.
Hands-on experience supporting printers, label printers, and scanners in a production or warehouse setting.
Strong problem-solving, interpersonal, and time-management skills.
Customer-service mindset with the ability to communicate clearly with both technical and non-technical users.
Preferred Qualifications:
Experience supporting IT in a manufacturing, distribution, or retail environment.
Certifications such as CompTIA A+, Microsoft 365 Certified: Modern Desktop Administrator, or ITIL Foundation.
Familiarity with helpdesk systems like ServiceNow, Jira Service Desk, or Freshservice.