Help Desk Technician
Specialist job in Cottage Grove, MN
. Pay Rate: $21.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES
Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests
Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution
Escalate issues as appropriate
Provide end user support of hardware and software systems
Maintain, review and update department documentation, problem and solution documentation and procedures and processes
Maintain files for IT service requests
Ensure proper protocols are followed for all submitted requests
Track application and system documentation as well as training materials
Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures
Effectively train end-users to maximize the use of their systems
Provide technical support for multiple locations
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
2-year degree in IT or related field or equivalent Help Desk experience
Skills
Required:
Demonstrated skills using software tools, and hardware / software troubleshooting skills
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent written, verbal and interpersonal communication skills and the ability to work in a team environment
Excellent problem solving skills
Strong technical understanding of technology, including various hardware, software and networking systems
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to independently complete multiple tasks in a professional manner
Ability to speak in a clear, concise and pleasant voice
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to sit for long periods of time with moderate amounts of walking and standing
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift 25+ pounds routinely
Must have manual dexterity necessary to manipulate computer equipment and related peripherals
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed primarily in the administration building but may include going onto the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke, and outdoors for events
Must be able to work in cramped, tight quarters
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally overtime may be required
Extensive computer use
Retail Customer Sales Specialist
Specialist job in Farmington, MN
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Earn $18/hour base pay, with the potential to earn $25/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.
Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.
What Our Retail Sales Specialists Enjoy Most About the Role
Enhancing the customer experience while meeting sales, service, and operational goals.
Identifying sales opportunities and creating ideal customer experiences through product support and education.
Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.
Working Conditions
This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.
Required Qualifications
Education
High School Diploma or equivalent.
Skills & Abilities
Proficiency in cash handling and accurate payment transactions.
High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
Basic math skills.
Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
Familiarity with goal- and incentive-based work environments.
Strong performance in a fast-paced team environment.
Effective communication with employees and customers in person, on the phone and in writing.
Highly effective interpersonal skills for building partnerships across the organization.
Self-motivated, competitive spirit with a desire to exceed sales goals.
Positive and professional demeanor, strong attention to detail and problem-solving skills.
Preferred Qualifications
Knowledge of the latest technology and devices.
1-5 years of sales/customer service experience.
1-3 years of telecommunications/wireless experience.
SRL213 2025-64799 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $18.00 and $27.06. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $9,360.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Holiday Customer Experience Specialist- Seasonal
Specialist job in Eden Prairie, MN
Job Title: Holiday Customer Experience Specialist- Seasonal
Pay Rate: $20/hour
The holidays are right around the corner! Are you looking for some extra cash while spreading cheer? We're seeking a Holiday Customer Experience Specialist to join our seasonal support team! In this temporary role, you'll be the voice of our brand, assisting customers with inquiries related to holiday products such as Christmas lights, artificial trees, and seasonal decorations.
Key Responsibilities:
Manage a high volume of incoming calls and customer inquiries.
Follow a provided script to identify and assess customer needs.
Deliver excellent service by adhering to communication procedures, guidelines, and policies.
Handle customer complaints professionally and efficiently.
Requirements:
Excellent phone etiquette and communication skills.
Strong grammar, typing accuracy, and attention to spelling.
A customer-first mindset with adaptability to various customer personalities.
Ability to multitask, prioritize, and manage time effectively.
Previous call center experience is preferred.
Schedule:
Standard Hours:
Monday - Friday: 8:30 AM - 5:00 PM
Required Additional Days (Non-negotiable):
Eligible for overtime pay when working over 40 hours/week
Friday, November 28th (Black Friday)
Saturday, November 29th
Saturday, December 6th
Holidays Off:
Thanksgiving Day - Thursday, November 27th
Christmas Eve - Wednesday, December 24th
Christmas Day - Thursday, December 25th
New Year's Eve - Wednesday, December 31st
New Year's Day - Thursday, January 1st
Why Join Us?
This is a great opportunity to gain seasonal experience in a fast-paced, customer-focused environment. If you thrive on helping others and enjoy the festive spirit, we'd love to meet you!
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
CAT Technical Specialist
Specialist job in Edina, MN
The Howden Re Decision Support Team (Modeling and Analytics) is unmatched in the industry in facilitating catastrophe reinsurance placements while also being integrally embedded within our clients' operations. Howden Re employs cutting-edge technology in a collaborative environment, striving always to develop solutions and present ideas that align with our clients' core philosophy of profitable growth.
Primary Responsibilities
Provide strong technical and strategic CAT (catastrophe) risk management and modeling support for building tools and in special client projects.
Serve as a key member of the product development team, contributing to the creation and enhancement of internal and client-facing tools and applications.
Providing deep understanding of CAT modeling results, assumptions and limitations with vendor and non-vendor models.
Collect and analyze data for properties at risk of natural catastrophes.
Perform advanced analytical tasks to validate Extreme Event Model outputs.
Communicate analytical ideas using visualization tools such as maps and charts to internal and external clients.
Qualifications
Bachelor's or advanced degree in Mathematics, Statistics, Computer Science, Economics, Finance, or a related analytical discipline.
0to 4 years experience in related field
Strong critical thinking and problem-solving skills, with a methodical approach to tackling complex challenges.
Proficient in Python and SQL, with the ability to write clean, scalable, and maintainable code.
Ability to develop and implement automated processes to enhance efficiency and accuracy.
Skilled in working with existing codebases as well as designing and building new tools from the ground up.
Familiarity with front-end technologies including HTML, CSS, and JavaScript.
Experience with modern web development frameworks such as React, Angular, or Vue.js is a plus.
Effective at managing multiple projects and priorities in a fast-paced, deadline-driven environment.
Proven experience in data manipulation, cleansing, and analysis, including working with datasets of varying quality and structure.
Experience in designing and validating numerical probabilistic models.
Demonstrated ability and enthusiasm for learning and applying cutting-edge analytical techniques.
Strong collaboration skills, with experience working effectively in cross-functional teams and communicating across departments.
Excellent written and verbal communication skills, with proficiency in PowerPoint, Excel, and Word for presenting insights and documentation.
Exposure to Geographic Information Systems (GIS) is a plus.
Must be legally authorized to work in the United States.
Legal Operations Specialist
Specialist job in Saint Paul, MN
Job Description: Legal Operations Specialist
Hybrid: 3 days onsite and 2 days emote
Duration: 12 months W2 contract with the possibility of temp-to-permanent for right individual
Pay Range: $35-$46/hour on W2
Job Purpose:
Responsible for implementing and supporting project management processes. Candidate will establish and maintain project performance metrics and measures, and promote adoption and continuous improvement of standard project management practices. Supports project planning sessions, works with project teams to set-up and initiate new projects, and ensures post-project reviews are completed in a timely manner. Involved in portfolio and project status reporting. Implements and supports the use of project management and team collaboration technologies.
Key Responsibilities:
1. Manage complex scheduling across legal leadership and cross-functional teams, including recurring meetings, project check-ins, and executive briefings.
2. Draft, format, and finalize legal documents, PowerPoint presentations, and internal communications for leadership and project teams.
3. Provide general administrative assistance including expense reporting, booking working space and conference rooms, onboarding, and mail.
4. Assisting in the planning, execution, and finalizing of projects. Assistance may include drafting communications, scheduling meetings, acting as a liaison between project stakeholders, acquiring resources and coordinating efforts of multiple team members, and conducting project post mortems.
5. Lead coordination efforts for department programs (such as continued legal education programs) ensuring alignment across stakeholders, tracking milestones, and supporting communications and reporting.
6. Support project teams in the use of Microsoft Office Suite and other select technologies.
Quality Systems Duties and Responsibilities:
Build quality into all aspects of their work by maintaining compliance to all quality requirements.
Qualifications:
3+ years of experience in legal operations, legal administration, or project coordination.
Additional Job-Specific Requirements:
Strong organizational and communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Experience with legal tech platforms and project management tools is a plus.
Customer Experience Specialist
Specialist job in Minneapolis, MN
Customer Experience Specialist (Nights & Weekends)
Remote after training | Monthly onsite visit required
Pay: $19.50
Temp to hire, full time 40 hours
Are you someone who thrives on solving problems, creating seamless experiences, and building meaningful customer relationships? We're looking for a Customer Experience Specialist to join our team and be the voice our customers trust-especially when it matters most.
This role is ideal for someone who enjoys working independently during off-peak hours while still being part of a collaborative, high-performing team. After training, the position is remote with the expectation of one onsite visit per month.
🌟 What You'll Be Doing
Customer Service Excellence
Build strong, trust-based relationships by understanding customer needs and delivering tailored solutions.
Communicate proactively with customers, carriers, suppliers, and internal teams to ensure smooth operations.
Handle challenging conversations with professionalism and empathy.
Provide timely updates and manage exceptions with a solution-oriented mindset.
Monitor service quality, identify issues, and implement improvements.
Analyze customer data and KPIs to drive performance and accuracy.
Support pricing strategies and identify opportunities to grow business through customer insights.
Process Optimization
Use tools and best practices to streamline workflows and reduce manual tasks.
Ensure consistency across the network by following and improving SOPs.
Leverage data to identify service gaps and implement enhancements.
Collaborate with internal teams to ensure processes are efficient and scalable.
Operational Execution
Track orders using technology and take corrective action when needed.
Execute customer-specific workflows and SOPs to deliver cost-effective solutions.
Resolve issues quickly and offer alternative options to maintain service excellence.
Partner with operations teams to standardize and improve task execution.
Take ownership of your responsibilities and deliver results that exceed expectations.
🎯 What We're Looking For
A proactive communicator with a customer-first mindset.
A problem-solver who thrives in a fast-paced, collaborative environment.
Someone who embraces technology and data to drive decisions.
A team player who takes initiative and follows through.
If you're ready to make a meaningful impact and grow your career in a dynamic, customer-focused environment-apply today!
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
Associate MDR/Vigilance Specialist
Specialist job in Mounds View, MN
GREAT OPPORTUNITY FOR FRESH GRADS TO GAIN EXPERIENCE WITH A GLOBAL INDUSTRY LEADING MEDICAL DEVICE COMPANY!
Top 3 things the manager is looking for in a candidates experience:
strong attention to detail
strong analytical skills (problem solving, critical thinking)
strong writings skills
What are the top 3 Tasks or Responsibilities in scope for this role:
document and evaluate product feedback and product analysis results for company products to determine complaint status
compile regulatory agency reports for submission
monitor complaint activity to ensure timely review of product feedback, product analysis, product formal investigation
Education Required: Bachelor's
Years' Experience Required: a few months-2 years' experience. Prefer some job experience but open to interviewing recent graduates.
In this exciting role as an Associate MDR/Vigilance Specialist, you will have the responsibility and authority to document and evaluate product feedback and product analysis results for company products to determine complaint status and regulatory reporting status in conjunction with US and OUS regulatory guidelines. In conjunction with US and OUS regulatory reporting criteria, the Associate MDR/Vigilance Specialist compiles regulatory agency reports for submission. As part of complaint closure activities this individual performs activities to monitor complaint activity to ensure timely review of product feedback, product analysis, product formal investigation, and any associated follow-up actions that pertain to complaint closure.
Responsibilities include the following but not limited to:
• Apply policies and procedures to comply with FDA and OUS regulations.
• Monitors the company's drug or medical devices surveillance program including the intake, protocol development, evaluation, processing, and follow-up on adverse event reports, complying with government regulations.
• Evaluate incoming information to determine Medical Device Reporting and Vigilance reporting eligibility.
• Ensures complete, accurate, and timely submission of Medical Device Reports (MDRs), Vigilance Reports (VR) Adverse Drug Experience (ADE) data or adverse reaction data as required by regulatory agencies.
Customer Success Specialist
Specialist job in Maple Grove, MN
Partners with the outside sales team to meet and exceed customer's service expectations.
About the Role
This role is the first point of contact for many customers and prospects, so strong communication skills are essential.
Responsibilities
Provides timely and accurate information to customers regarding unit prices, inventory levels, availability, freight/shipping costs and delivery time.
Responds to customer order inquiries, prepares price quotation, and initiates purchase orders.
Ability and interest in learning about Rapid product lines.
Employee will make recommendations to the customers or prospects that contact us via phone or email.
Processes customer orders, changes, and/or returns per established department policies and procedures.
Helps create the customer experience by building and maintaining friendly and professional customer relationships.
Computes price, discounts, shipping costs, and sales margins.
Investigates and resolves routine requests and customer complaints such as product quality and missing or delayed shipments.
Identifies, suggests and closes additional purchases of products and services to customers.
Performs administrative duties such as filing copies of orders and maintaining up-to-date customer information in the database.
Legal Operations Specialist
Specialist job in Arden Hills, MN
Are you an experienced Legal Operations Specialist with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Legal Operations Specialist to work at their company in Arden Hill, MN.
Position Summary: Responsible for implementing and supporting project management processes. The candidate will establish and maintain project performance metrics and measures, and promote adoption and continuous improvement of standard project management practices. Supports project planning sessions, works with project teams to set-up and initiate new projects, and ensures post-project reviews are completed in a timely manner. Involved in portfolio and project status reporting. Implements and supports the use of project management and team collaboration technologies.
Primary Responsibilities/Accountabilities:
Manage complex scheduling across legal leadership and cross-functional teams, including recurring meetings, project check-ins, and executive briefings.
Draft, format, and finalize legal documents, PowerPoint presentations, and internal communications for leadership and project teams.
Provide general administrative assistance including expense reporting, booking working space and conference rooms, onboarding, and mail.
Assist in the planning, execution, and finalizing of projects. Assistance may include drafting communications, scheduling meetings, acting as a liaison between project stakeholders, acquiring resources and coordinating efforts of multiple team members, and conducting project post mortems.
Lead coordination efforts for department programs (such as continued legal education programs) ensuring alignment across stakeholders, tracking milestones, and supporting communications and reporting.
Support project teams in the use of Microsoft Office Suite and other select technologies.
Build Quality into all aspects of their work by maintaining compliance to all quality requirements.
Qualifications:
3 years of experience in legal operations, legal administration, or project coordination.
Strong organizational and communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Experience with legal tech platforms and project management tools is a plus.
Information Technology Support Analyst
Specialist job in Minneapolis, MN
Primary Function
This role will be supporting our client, a leading global consumer goods company within the IT Service Desk team, which is part of the Global Shared Services Organization providing global business and employee services to the enterprise. Through strategic partnerships, we enable the business to win and employees to maximize their full potential. The IT Service Desk Analyst provides primarily in-person level 1 IT support for employees in a fast-paced, dynamic environment with a focus on service excellence. The goal of this role is to deliver a superior customer experience through innovative solutions and technical expertise with a customer first mindset.
Contract Dates: 1/1/26 - 5/29/26
Schedule: Tuesday - Thursday 8-4 pm
Pay Rate: $18 - $32.50/hr.
Duties & Responsibilities
Provide technical troubleshooting support to employees at all levels of the organization at WHQ locations for laptop hardware, software and AV equipment in conference rooms
Conduct assessment, research and resolution of incidents and service requests
Provide exceptional customer service
Identify and lead process improvement initiatives to enhance customer experience and operations
Monitor and handle escalations from external service provider
Update SOPs and other service documentation with current practices and procedures
Deliver on key performance metrics to drive quality service
Skills & Qualifications
Foundational support knowledge of Microsoft OS: Windows 11, Microsoft Office Suite, VPN, network, hardware, peripherals, cyber security
Customer first mindset
Strong verbal and written communication skills
Ability to organize in an efficient manner and flexibility to adapt to changing work demands
Ability to work as an individual contributor and as part of a team
Ability to work cross functionally and influence process improvement to reduce or eliminate technical disruptions and improve customer experience
Education & Experience
High school diploma or equivalent
Minimum 1 year of experience in providing technology support
Associate's degree or IT learning accreditation/certificate
Diversity Inclusion & Customer Service Statement
TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
International Logistics Specialist (Exports)
Specialist job in Bloomington, MN
This position is primarily responsible for the oversight and management of contracts from the initial product purchase through final delivery to our customers. The Logistics Specialist works closely with purchasing and sales traders to provide shipment options, costing, and logistical movement of product from the supplier to customer. This position is also responsible for managing all logistics vendor contracts and pricing.
The perfect candidate for this challenging position is direct, proactive, energetic, has a decisive character, uses good judgment, and good at problem solving.
Who We Are:
Lamex Foods, Inc. - One of the world's largest privately owned frozen and chilled food importers/exporters. Lamex Food Group is a worldwide network with 23 Lamex offices in 21 countries.
To learn more about us, please visit us at:
************************
Essential Duties/Responsibilities
Core duties and responsibilities include the following: other duties may be assigned as needed:
Facilitates the loading, drayage, and export of product in refrigerated containers and/or trucks.
Acts as the primary contact for suppliers and vendors; including ocean carriers, cold storage facilities and trucking companies.
Provides support to traders, including contract entry, cost analysis, shipment timeline and/or export requirements.
Communicates regularly with representatives from ocean and domestic carriers to evaluate current needs and/or negotiate rate adjustments.
Reviews and approves all logistics related invoices as well as mitigating vendor claims.
Qualifications/Requirements
Bachelor's Degree in International Business, Supply Chain Management, or related field preferred.
3+ years relevant work experience in logistics.
Thrive in a fast-paced environment.
Operate independently and manage workload with minimal supervision.
Resolve time sensitive issues in real time.
Communicate effectively and professionally.
Company Offers:
Comprehensive benefits package available including: Healthcare & Dental Insurance options, Vision insurance.
Health Savings & Flexible Spending Account options.
Company paid Life Insurance, Short Term Disability and Long-Term disability insurance.
Free membership to Sam's Club or Costco, Free AAA Membership, Free LifeLock Identity Theft Insurance.
Fitness Reimbursement Program.
Paid Vacation & Holidays.
401k with a 6% company match.
Merit Increases, and other great perks.
Salary Range: $70,000 to $80,000 Annual
Service Support Specialist
Specialist job in Saint Paul, MN
Guide customers through the appliance repair process with empathy and efficiency, making it as smooth and stress-free as possible. You'll coordinate timely repairs that restore comfort and confidence. If you're a skilled communicator who enjoys helping others and solving problems, join our team and make a meaningful difference every day.
As a Service Support Specialist/ Repair Coordinator, you will:
Assist customers with appliance repair requests via a variety of communication channels - phone, email, and text.
Coordinate service for our customers with our in-home repair technicians or appropriate external service providers.
Provide accurate and complete information regarding service options and terms of service, for both in and out-of-warranty products
Document every customer interaction, including service requests, troubleshooting steps, and customer communications.
Leverage your critical thinking skills to resolve technical issues, providing practical solutions to complex problems.
To succeed as a Repair Coordinator, you'll:
Demonstrate outstanding verbal and written communication skills, active listening, empathy, professionalism, and problem-solving skills
Be a part of a team that is committed to meeting and exceeding customers' expectations.
Be punctual and committed to excellent attendance
Requirements:
High school diploma or GED
Previous call center or customer service-related experience is preferred
Ability to work as a member of a cross-functional team
Proficiency with technology, including Microsoft Office
Strong typing skills, a minimum of 40 WPM
Successful completion of pre-employment criminal background check and drug screening
Hours and Location:
Full-time, 8:30 am-5:00 pm, Monday through Friday
Training hours are 7:30 am - 4:00 pm for the first two weeks
On-site at our St Paul Corporate Office, near Dale Street and I-94 East
Pay: $20.00 - $23.00 per hour + incentive plan of up to $140.00 bi-weekly, after 90 days. Plus $1500 hiring bonus!
What's in it for you:
Monthly training sessions on appliances and processes
Career growth and employee personal/professional development
Medical, Dental, and Vision Insurance
Company-paid Short-term Disability
401k and Profit Sharing
PTO and Paid Holidays
Appliance discounts
Company Overview:
Warners' Stellian is the Midwest's retail appliance specialist. Family-owned and operated for more than 70 years. We provide an unmatched shopping experience with exceptional service at 14 great store locations.
Core values: Customer Focus, Passion, Integrity, Inspiration, Loyalty, Family.
Warners' Stellian is committed to equal employment opportunities and to fostering an inclusive, equitable, and accessible environment where all associates feel valued, respected, and supported. If you need assistance or an accommodation during the application or interview process, you may call us at ************.
Associate Renewal Specialist
Specialist job in Minneapolis, MN
Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you'll work with and learn from some of the best and brightest in business. Before you know it, you'll be in the middle of a rewarding career at a company headed in one direction: upward. With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world's leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce.
Position Summary
The Associate Renewals Specialist is responsible for managing the renewal process for an assigned portfolio of products, as well as license management, quotes, order processing, order fulfillment, post-sales activities, and maintaining the customer database. Additionally, the Renewals Specialist focuses on serving and retaining service-level-agreements (SLA's) for existing customer bases Responsibilities:
Provide customers with a personalized level of service that reinforces the value of Perforce and its products
Proactively engage customers to secure the renewal highlighting the value of Perforce's products and services
Process orders and send license keys in an accurate and timely manner
Provide quotes and ensure data integrity of customer information
Respond to customer inquiries using established procedures and maintain the customer database
Maintain case queue, responding to urgent cases
Regularly provide detailed metrics to internal stakeholders, such as order status, revenue recognition dates, pricing, etc.
Brand ambassador and product expert responsible for pipeline and customer retention
Maintain effective relationships with account team members
Partner with the Sales, Support, and Finance teams to address customer needs and inquires, ensuring all parties are aligned and informed
Other related duties, as assigned
Requirements:
Bachelor's Degree, preferably in Business Administration, related program, or equivalent experience
One or more years in a customer service support role or order processing environment
Previous software or technology experience
CRM experience preferred, with Salesforce experience highly desirable
Exceptional customer service and diplomacy skills
Strong attention to detail and ability to prioritize incoming tasks and meet deadlines
Proven ability to manage a large case load and prioritize incoming activity
Additionally, this position is eligible for benefits including, but not limited to, medical, dental, vision, retirement benefits, life insurance, wellness programs, total time off, and other employee perks that may be offered by Perforce from time to time. The actual offer will depend on a number of factors including, but not limited to, a candidate's education, skills, qualifications, depth of experience and other relevant business considerations. Perforce reserves the right to amend or modify employee perks and benefits at any time.
Come work with us! Our team members are valued for their contributions, introduced to new opportunities, and rewarded well. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company. If you are passionate about the technology that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today! **************** Please click here for: EOE & Belonging Statements | Perforce Software
Auto-ApplySenior Client Portfolio Specialist
Specialist job in Minneapolis, MN
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of
Impact Network Groups
led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
Salary Range
The salary range for this position is $62,300 - $153,00 per year. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.
We are currently seeking a Client Portfolio Specialist that will act as a subject matter expert for the Centralized Management Team (CMT) and is responsible for servicing Portfolio Managers, Wealth Advisors, and Trust Administrators with the conversion and implementation of their clients' portfolios to the centralized modeled platform. The incumbent will also work closely with Portfolio Construction, Middle Office, and Operations teams. The Client Portfolio Specialist is responsible for assisting the Senior Manager Central Management with oversight of changes made to the portfolio including strategy updates, model changes, and raising cash. The incumbent will also assist in the planning and implementation of changes to the portfolio accounting system and related systems/technology utilized by the Central Management Team. The Client Portfolio Specialist will take direction from the Portfolio Manager, Wealth Advisor, or Trust Administrator on the implementation of the models or changes to the portfolio.
Key Accountabilities
Management of Investment Portfolios:
Provide ongoing oversight of assigned Old National Wealth Management accounts.
Model and implement changes to holdings and asset allocation to maintain compliance with strategies and policies including proper asset allocation, portfolio rebalancing, investment strategy changes, and raising cash.
Manage account liquidity for ongoing cash demands and distributions.
Perform annual Reg. 9 Investment reviews for assigned accounts and ensure full compliance with regulations.
Subject Matter Expertise:
Comprehensive understanding of different strategy types.
Technical knowledge of the systems to operationalize the processes required to centrally manage accounts.
Expand knowledge base by attending and participating in industry and corporate seminars, classes, and professional development sessions.
Effective Communication
Efficient communication with portfolio managers, wealth advisors, trust administrators, and administrative assistants regarding the central management of accounts
Operational Efficiency:
Take on various projects needed to support portfolio managers and increase the efficiency of the Central Management Team.
Liaison with peers in technology, solutions, and operations to build and test new software and operational processes.
Key Competencies for Position
Technical Knowledge - Demonstrate mastery of Charles River and Microsoft Excel and ensuring accuracy of data models.
Critical Thinking and Decision Making - Maintain an in-depth knowledge of current economic and financial market conditions.
Communicating with Impact - Demonstrate excellent verbal and presentation skills and be comfortable explaining complex processes in simple to understand terms to internal partners.
Team Member - Demonstrate ability to build a collaborative working environment among internal partners and develop associate client portfolio specialists.
Qualifications and Education Requirements
BS/BA degree in accounting, finance, business or related field, and the equivalent in education and work experience.
Minimum 4 years of related industry/work experience.
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank. Join our team.
Auto-ApplyHelp Desk Technician
Specialist job in Northfield, MN
. Pay Rate: $21.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES
Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests
Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution
Escalate issues as appropriate
Provide end user support of hardware and software systems
Maintain, review and update department documentation, problem and solution documentation and procedures and processes
Maintain files for IT service requests
Ensure proper protocols are followed for all submitted requests
Track application and system documentation as well as training materials
Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures
Effectively train end-users to maximize the use of their systems
Provide technical support for multiple locations
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
2-year degree in IT or related field or equivalent Help Desk experience
Skills
Required:
Demonstrated skills using software tools, and hardware / software troubleshooting skills
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent written, verbal and interpersonal communication skills and the ability to work in a team environment
Excellent problem solving skills
Strong technical understanding of technology, including various hardware, software and networking systems
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to independently complete multiple tasks in a professional manner
Ability to speak in a clear, concise and pleasant voice
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to sit for long periods of time with moderate amounts of walking and standing
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift 25+ pounds routinely
Must have manual dexterity necessary to manipulate computer equipment and related peripherals
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed primarily in the administration building but may include going onto the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke, and outdoors for events
Must be able to work in cramped, tight quarters
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally overtime may be required
Extensive computer use
Retail Customer Sales Specialist
Specialist job in Apple Valley, MN
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Earn $18/hour base pay, with the potential to earn $25/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.
Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.
What Our Retail Sales Specialists Enjoy Most About the Role
Enhancing the customer experience while meeting sales, service, and operational goals.
Identifying sales opportunities and creating ideal customer experiences through product support and education.
Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.
Working Conditions
This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.
Required Qualifications
Education
High School Diploma or equivalent.
Skills & Abilities
Proficiency in cash handling and accurate payment transactions.
High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
Basic math skills.
Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
Familiarity with goal- and incentive-based work environments.
Strong performance in a fast-paced team environment.
Effective communication with employees and customers in person, on the phone and in writing.
Highly effective interpersonal skills for building partnerships across the organization.
Self-motivated, competitive spirit with a desire to exceed sales goals.
Positive and professional demeanor, strong attention to detail and problem-solving skills.
Preferred Qualifications
Knowledge of the latest technology and devices.
1-5 years of sales/customer service experience.
1-3 years of telecommunications/wireless experience.
SRL213 2025-64799 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $18.00 and $27.06. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $9,360.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Outbound Call Center Support Specialist
Specialist job in Bloomington, MN
Job Responsibilities:
Conduct telephone interviews to gather and document information (outbound calls).
Maintain a professional demeanor and work environment.
Deliver outstanding customer service during phone interactions.
Communicate clearly and professionally with diverse audiences.
Interview potential respondents via phone.
Make 20-25 outbound calls per hour using provided phone numbers.
Follow provided scripts during phone interactions.
Engage with business professionals nationwide, screening and qualifying them for research purposes.
Provide background information to research participants and secure their willingness to participate.
Enter phone interaction data accurately, promptly, and verbatim.
Requirements:
Previous experience in a call center environment.
Strong organizational skills, Microsoft Office proficiency, and the ability to collaborate in a small office, providing backup support as needed.
Excellent computer skills and typing speed.
Professional communication with both external clients and internal team members.
High School Diploma or equivalent.
Additional Details:
Work Hours: Monday- Friday 9am-5pm
Location: On-site in Bloomington, conveniently accessible by public transportation.
Compensation: $20-22/hour depending on experience
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Associate MDR/Vigilance Specialist
Specialist job in Mounds View, MN
In this exciting role as an Associate MDR/Vigilance Specialist, you will have the responsibility and authority to document and evaluate product feedback and product analysis results for company products to determine complaint status and regulatory reporting status in conjunction with US and OUS regulatory guidelines. In conjunction with US and OUS regulatory reporting criteria, the Associate MDR/Vigilance Specialist compiles regulatory agency reports for submission. As part of complaint closure activities this individual performs activities to monitor complaint activity to ensure timely review of product feedback, product analysis, product formal investigation, and any associated follow-up actions that pertain to complaint closure.
The Neuroscience Portfolio group develops life-restoring therapies and healthcare solutions that span the neurological care continuum including integrating technologies and applying clinical and economic evidence to increase patient access, improve efficiency of procedures and deliver successful patient outcomes.
A Day in the Life
Responsibilities include the following but not limited to:
Apply policies and procedures to comply with FDA and OUS regulations.
Monitors the company's drug or medical devices surveillance program including the intake, protocol development, evaluation, processing, and follow-up on adverse event reports, complying with government regulations.
Evaluate incoming information to determine Medical Device Reporting and Vigilance reporting eligibility.
Ensures complete, accurate, and timely submission of Medical Device Reports (MDRs), Vigilance Reports (VR) Adverse Drug Experience (ADE) data or adverse reaction data as required by regulatory agencies.
Interface and collaborate with internal and external contacts to ensure appropriate collection of complaint information in an efficient and customer focused manner.
Maintain awareness of new products, government regulations and requirements.
Acts as a liaison internally and with external collaborators to develop programs and processes to meet regulatory reporting requirements
Other duties as assigned.
Senior Client Portfolio Specialist
Specialist job in Minneapolis, MN
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of
Impact Network Groups
led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
Salary Range
The salary range for this position is $62,300 - $153,00 per year. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.
We are currently seeking a Client Portfolio Specialist that will act as a subject matter expert for the Centralized Management Team (CMT) and is responsible for servicing Portfolio Managers, Wealth Advisors, and Trust Administrators with the conversion and implementation of their clients' portfolios to the centralized modeled platform. The incumbent will also work closely with Portfolio Construction, Middle Office, and Operations teams. The Client Portfolio Specialist is responsible for assisting the Senior Manager Central Management with oversight of changes made to the portfolio including strategy updates, model changes, and raising cash. The incumbent will also assist in the planning and implementation of changes to the portfolio accounting system and related systems/technology utilized by the Central Management Team. The Client Portfolio Specialist will take direction from the Portfolio Manager, Wealth Advisor, or Trust Administrator on the implementation of the models or changes to the portfolio.
Key Accountabilities
Management of Investment Portfolios:
Provide ongoing oversight of assigned Old National Wealth Management accounts.
Model and implement changes to holdings and asset allocation to maintain compliance with strategies and policies including proper asset allocation, portfolio rebalancing, investment strategy changes, and raising cash.
Manage account liquidity for ongoing cash demands and distributions.
Perform annual Reg. 9 Investment reviews for assigned accounts and ensure full compliance with regulations.
Subject Matter Expertise:
Comprehensive understanding of different strategy types.
Technical knowledge of the systems to operationalize the processes required to centrally manage accounts.
Expand knowledge base by attending and participating in industry and corporate seminars, classes, and professional development sessions.
Effective Communication
Efficient communication with portfolio managers, wealth advisors, trust administrators, and administrative assistants regarding the central management of accounts
Operational Efficiency:
Take on various projects needed to support portfolio managers and increase the efficiency of the Central Management Team.
Liaison with peers in technology, solutions, and operations to build and test new software and operational processes.
Key Competencies for Position
Technical Knowledge - Demonstrate mastery of Charles River and Microsoft Excel and ensuring accuracy of data models.
Critical Thinking and Decision Making - Maintain an in-depth knowledge of current economic and financial market conditions.
Communicating with Impact - Demonstrate excellent verbal and presentation skills and be comfortable explaining complex processes in simple to understand terms to internal partners.
Team Member - Demonstrate ability to build a collaborative working environment among internal partners and develop associate client portfolio specialists.
Qualifications and Education Requirements
BS/BA degree in accounting, finance, business or related field, and the equivalent in education and work experience.
Minimum 4 years of related industry/work experience.
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank. Join our team.
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If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)
Auto-ApplyAssociate Renewal Specialist
Specialist job in Minneapolis, MN
Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you'll work with and learn from some of the best and brightest in business. Before you know it, you'll be in the middle of a rewarding career at a company headed in one direction: upward.
With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world's leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce.
Position Summary
The Associate Renewals Specialist is responsible for managing the renewal process for an assigned portfolio of products, as well as license management, quotes, order processing, order fulfillment, post-sales activities, and maintaining the customer database. Additionally, the Renewals Specialist focuses on serving and retaining service-level-agreements (SLA's) for existing customer bases
Responsibilities:
* Provide customers with a personalized level of service that reinforces the value of Perforce and its products
* Proactively engage customers to secure the renewal highlighting the value of Perforce's products and services
* Process orders and send license keys in an accurate and timely manner
* Provide quotes and ensure data integrity of customer information
* Respond to customer inquiries using established procedures and maintain the customer database
* Maintain case queue, responding to urgent cases
* Regularly provide detailed metrics to internal stakeholders, such as order status, revenue recognition dates, pricing, etc.
* Brand ambassador and product expert responsible for pipeline and customer retention
* Maintain effective relationships with account team members
* Partner with the Sales, Support, and Finance teams to address customer needs and inquires, ensuring all parties are aligned and informed
* Other related duties, as assigned
Requirements:
* Bachelor's Degree, preferably in Business Administration, related program, or equivalent experience
* One or more years in a customer service support role or order processing environment
* Previous software or technology experience
* CRM experience preferred, with Salesforce experience highly desirable
* Exceptional customer service and diplomacy skills
* Strong attention to detail and ability to prioritize incoming tasks and meet deadlines
* Proven ability to manage a large case load and prioritize incoming activity
$50,000 - $55,000 a year
Additionally, this position is eligible for benefits including, but not limited to, medical, dental, vision, retirement benefits, life insurance, wellness programs, total time off, and other employee perks that may be offered by Perforce from time to time. The actual offer will depend on a number of factors including, but not limited to, a candidate's education, skills, qualifications, depth of experience and other relevant business considerations. Perforce reserves the right to amend or modify employee perks and benefits at any time.
Come work with us! Our team members are valued for their contributions, introduced to new opportunities, and rewarded well. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company.
If you are passionate about the technology that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today!
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.