Nursing Professional Development Specialist OB
Specialist Job 25 miles from Englewood
A clinical expert whose primary focus is to collaboratively support clinical excellence with integration of best and evidence-based nursing practice with-in a specialty/practice area. The Nursing Professional Development (NPD) Specialist designs, implements and evaluates both patient-specific
and hospital-based programs of care. Serves as patient advocate, nurse leader, consultant, change
agent, and brings EBP to a unit-based or service line environment. The NPD Specialist is responsible
and accountable for clinical nursing standards of practice, education, research and evidence-based
practice. This role shares accountability with other members of the interdependent leadership team
for designated performance outcomes related to specific clinical service area. The NPD Specialist
participates in organization wide initiative as a member of nursing leadership.
About Us:
Our organization is committed to providing exceptional care through a collaborative, supportive, and dynamic work environment. We prioritize clinical excellence, patient safety, and professional development for all our staff. By integrating research and evidence-based practices into our care models, we continuously improve patient outcomes and ensure that our team is empowered to deliver the highest quality of nursing care.
Key Responsibilities:
As an NPD Specialist, you will:
Support Staff Development & Competency:
Lead the design and implementation of staff development and competency programs within your specialty.
Foster a culture of continuous learning by assessing staff needs and ensuring development opportunities to enhance clinical skills.
Enhance Clinical Practices:
Lead the integration of evidence-based practices into daily care and monitor the application of these practices in clinical settings.
Develop, implement, and evaluate clinical policies, procedures, and standards of care based on research findings.
Collaborate with Interdisciplinary Teams:
Work with nursing leadership and other departments to align staff development and clinical practice goals with organizational objectives.
Promote collaboration across departments to integrate feedback and support quality improvement initiatives.
Mentor & Educate:
Serve as a resource and mentor to clinical staff, especially new hires and preceptors during the orientation process.
Provide ongoing education and resources to ensure clinical competencies are maintained and improved.
Participate in Research & Quality Improvement:
Apply evidence from research to improve patient care practices and contribute to the organization's quality improvement initiatives.
Lead and participate in large-scale process and quality improvement projects, including monitoring outcomes and implementing improvements.
Maintain Professional Standards:
Ensure compliance with clinical nursing standards, educational guidelines, and regulatory requirements.
Maintain personal licensure and professional certifications, while supporting staff with their professional growth.
Minimum Qualifications:
Graduate of an accredited nursing program.
Master's degree in nursing or related field.
Current Registered Nurse (RN) license in the state of practice.
Current BLS certification (ACLS, PALS, or other certifications may be required based on unit needs).
At least 5 years of nursing experience.
Preferred Qualifications:
Experience in staff education, clinical mentorship, and preceptorship.
Certification in Nursing Professional Development (NPD) or specialty area.
Previous experience leading quality improvement or clinical research initiatives.
Why Join Us? At Good Samaritan Hospital, you will have the opportunity to shape the future of nursing practice through evidence-based initiatives and contribute to a team that values continuous learning and high-quality patient care. We offer a collaborative environment where you can thrive professionally while positively impacting patient outcomes.
Position Details:
Scheduled Weekly Hours: 40 hours per week
Shift: Varied shifts based on business needs, including evenings, weekends, or on-call
Location: Good Samaritan Hospital, Lafayette, Colorado
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$48.39 - $70.16
Physical Requirements:
Location:
Good Samaritan Hospital
Work City:
Lafayette
Work State:
Colorado
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$48.39 - $70.16
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado and Montana based caregivers.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
All positions subject to close without notice.
ELV Client Success Specialist
Specialist Job In Englewood, CO
Are you passionate about supporting early childcare programs and making a difference in the lives of children? Early Learning Ventures (ELV) is seeking a Client Success Specialist to join our Business Services Team. In this role, you will interact with early childcare programs, directors, key staff, and other stakeholders to provide and process information in response to inquiries, concerns, and requests about ELV's shared services products and services. You will train early childcare programs on the use of ELV's web-based software system, online resource platform, and third-party financial services solution.
Key Responsibilities:
Serve Early Child Care programs, remotely and in person, by providing product and service information, troubleshooting, and resolving product and service problems.
Deliver training on products and services to Early Child Care program directors and staff in a variety of formats, including instructor-led and webinars.
Assist in developing and maintaining training content for both in-person and online trainings.
Support retention of existing Early Child Care clients and provide onboarding and implementation support for new clients.
Maintain accurate records in various reporting databases and prepare product and service reports.
Establish and maintain effective relationships with internal and external stakeholders, providing feedback and reinforcement regularly.
Follow project objectives, policies, procedures, and performance standards within the boundaries of requirements and project specifications.
Maintain thorough follow-up with customers, direct reports, team members, and the entire organization.
Assist with technology product updates and quality assurance.
Collaborate with cross-team work as needed.
Perform other duties as assigned.
Assist with occasional translations.
Utilize CRM tools to track client support and follow-ups.
Qualifications:
Fluent in both English and Spanish, with excellent written and verbal communication skills in both languages.
Detail-oriented and results-focused.
Ability to learn new software systems quickly.
Excellent time-management and prioritization skills.
Solid project and product management skills, with demonstrated experience delivering on a deadline.
Independent thinker and problem solver.
Resourceful with good follow-up skills.
Commitment to seeing tasks through to the end.
Presence of mind, analytical thinking, and logical thinking.
Ability to accept, promote, and lead change within the work environment.
Effective influence and communication skills cross-functionally.
Desire to work in a fast-paced, ever-changing environment.
Education & Experience:
Bachelor's Degree preferred.
1-3 years' experience in customer service, data entry, product training.
Proficient with Microsoft Office Products.
Familiarity with multiple operating systems and cloud-based applications.
Familiarity with CRM tools.
Ability to navigate multiple browsers, tabs, and windows.
Remote Office Requirements:
Dedicated private workspace on remote workdays.
Reliable internet connection with a minimum download speed of 90 Mbps and minimum upload speed of 15 Mbps.
What Does Early Learning Ventures Have to Offer You?
Excellent benefits (medical, dental, & vision)
Company-paid life insurance
401(k) with company match
Employee assistance programs
Paid vacation days
Paid personal days
Paid holidays
Apply Today:
If you are passionate about early childhood education and want to join a dynamic team dedicated to supporting childcare programs, we would love to hear from you. Apply now and help us create long-lasting partnerships with our providers and stakeholders!
Compensation details: 43760-45000 Yearly Salary
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Customer Support Specialist
Specialist Job 10 miles from Englewood
We are looking for a motivated and energetic individual with strong customer service skills to join our partner's team as a Customer Success Specialist!
This opportunity is a great foot in the door to grow your career in a professional office setting. In this role, you will assist the Office Manager with duties such as filing, customer service, and basic administrative tasks.
REWARDS
$18.00-20.00/hour
Contract to placement
Health benefits!
REQUIREMENTS
High School Diploma or GED equivalent
Basic Microsoft Office Suite skills (Word, Excel, Access)
Ability to commute and work in the office (Denver 80238)
Customer service and multi-line phone experience preferred
RESPONSIBILITIES
Greet customers within the showroom
Answer phones and forward calls to the appropriate individual
Schedule appointments over the phone including in-home consultations, final measurements, installations, and services
Assist in payment collection/invoicing
Perform data entry and update the Customer Service Database
Additional administrative duties as needed
Youth Development Specialist - Relocation to Hershey, PA Required
Specialist Job 36 miles from Englewood
Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education with housing, meals, and more-and all costs are covered.
Thanks to the generosity of Milton and Catherine Hershey, who founded the school in 1909, the school is fully endowed and has the resources to ensure both students and staff are provided everything they need to thrive.
MHS is hiring married couples to become flex houseparents. Flex houseparents are couples who reside in on-campus student homes, guiding and nurturing a group of approximately 8-12 students. Flex houseparents provide a consistent family-like structure for students and handle responsibilities such as driving, administering medication, budgeting, reporting, etc. When initially hired, flex houseparents cover different student homes before being assigned to one specific home.
Benefits
· Salary of $43,825 per person (a total compensation package of approx. $150,000 per couple which includes free housing, meals while on duty, utilities, and more)
· Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings
· Relocation assistance and paid training provided
· Schedule of nine days on followed by three days off. Workdays include a period of personal time while students are at school
· Three-week paid summer vacation
Qualifications:
· Experience working or volunteering with youth, preferably from under-served settings
· This is a two-person job for couples who have been legally married for at least two years
· Both spouses should be age 27 or older
· No more than three dependent children may reside in the student home
· Abide by a smoke-free and weapon-free campus. No alcohol is permitted while on duty
· Limitations on pets. Only fish and one dog of approved breeds is permitted
· Valid driver's license; ability to become certified to drive student home vans
· Couples must be comfortable leading students in daily devotions and take students to Judeo-Christian Sunday chapel services (Note: Proselytizing is prohibited)
· High school diploma or GED required
· Must be able to lift up to 50 lbs.
· Candidates must demonstrate a high degree of integrity as all staff are role models for students.
· Both spouses must complete an individual employment application
This is a unique career path that takes consideration and commitment from both spouses. If you have any specific questions before or after applying, please reach out to our recruitment team at *********************************.
AI Math Specialist
Specialist Job 11 miles from Englewood
Outlier helps the world's most innovative companies improve their AI models by providing human feedback. Are you an experienced Math Expert who would like to lend your expertise to train AI models? About the opportunity: Outlier is looking for talented Math Experts to help train generative artificial intelligence models This freelance opportunity is remote and hours are flexible, so you can work whenever is best for you You may contribute your expertise by… Assessing the factuality and relevance of domain-specific text produced by AI models Crafting and answering questions related to MathEvaluating and ranking domain-specific responses generated by AI models Examples of desirable expertise: A bachelor's or higher degree in Math or a related subject Experience working as a Math professional Ability to write clearly about concepts related to Math in fluent English Payment:Currently, pay rates for core project work by Math experts range from $30 to $50 per hour USD.
Rates vary based on expertise, skills assessment, location, project need, and other factors.
For example, higher rates may be offered to PhDs.
For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply.
Certain projects offer incentive payments.
Please review the payment terms for each project.
Resident Relations Specialist
Specialist Job 10 miles from Englewood
Title: Temporary Resident Relations Specialsit
Length of assignment: on-going
Hours: M-F 9-5, Some Saturdays 10-5
Compensation: $22-$24/HR DOE
Bilingual Preffered
ESSENTIAL FUNCTIONS:
Support the Property Manager in addressing the operational needs of the property and residents.
Respond to resident complaints and maintenance requests promptly.
Schedule appointments for repairs and resident meetings.
Draft correspondence and notices.
Manage paperwork related to resident accounts and property operations.
Follow up with residents to ensure work orders are completed accurately and efficiently.
Assist with rent increases, late payments, collections, evictions, and the move-in/out process.
Maintain and organize files for residents, lease applications, deposits, and other property records.
Participate in leasing activities as needed.
Perform other tasks or assignments as directed by management.
EDUCATION/EXPERIENCE REQUIREMENTS:
High school diploma required.
Previous experience in residential property management is preferred.
COMMUNICATION SKILLS:
Strong written and verbal communication abilities.
Able to read and comprehend instructions, correspondence, and memos.
Capable of preparing simple correspondence and reports.
REASONING SKILLS:
Detail-oriented and deadline-driven.
Ability to manage multiple tasks effectively.
Work independently and proactively address opportunities within the role.
Apply common sense to carry out instructions and solve practical problems.
TECHNICAL SKILLS:
Proficient in Microsoft Office, especially Excel and Word.
Familiarity with property management software (e.g., Yardi) is a plus.
Ability to operate standard office equipment.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Senior Credentialing and Insurance Specialist
Specialist Job 5 miles from Englewood
The Senior Credentialing and Insurance Specialist will be the in-house insurance expert on plan details, provider credentialing and provider licensure. This role will have a heavy focus on RCM functions such as claim submission, verifications, insurance payment posting, insurance AR, and patient AR. The Senior Credentialing and Insurance Specialist will impact results by delivering the Espire mission to team members and patients by living joyfully, leading bravely, and creating greatness.
Main Responsibilities:
• RCM functions including but not limited to, insurance plan strategy, claims management, insurance payment posting, insurance verifications, and claims and patient aging reports
• Support our group of practices in California, Colorado, Wyoming, Texas, Washington and Oklahoma in all functions RCM
Additional Responsibilities:
• Assist our credentialing division in managing all insurance payor relationships
• Assist our credentialing division in provide strategic analysis on insurance plan utilization
• Ensure all providers are appropriately credentialed
• Manage all provider malpractice enrollment
• Track all provider licensure
• Input all fee schedules
• Provide support on local market fee analysis
•
Education/License Requirements:
• High school diploma or GED, required
• Bachelor's Degree in Business or related field, or equivalent experience, preferred
Experience Requirements:
• 5+ years' experience in the dental insurance field, required
Skills Requirements:
• Expert level knowledge in dental insurance
• Proactive problem solving
• Analytical approach to providing recommendations
• Strong organizational skills
• Understanding of compliance and regulatory standards pertinent to scope of activities of job
• Ability to work in a team environment required
• Excellent coaching skills
Medical Billing Specialist
Specialist Job 22 miles from Englewood
Peak ENT and Voice Center specializes in comprehensive diagnosis and management of ear, nose, and throat disorders, as well as complex laryngeal, tracheal, and esophageal disorders. The center is dedicated to providing personalized, compassionate, and professional care to each patient to earn their trust and deliver the highest quality service.
Role Description
This is a full-time on-site role for a Medical Billing Specialist located in office. Can accommodate someone in our Broomfield or Golden location. The Medical Billing Specialist will be responsible for handling claim posting, denials, collection reporting, claim resolution, A/R, estimates and refunds on a day-to-day basis.
Qualifications
Proficiency in Medical Terminology and ICD-10 coding
Experience with handling Denials and Insurance claims
Familiarity with Medicare billing procedures
Strong attention to detail and accuracy
Excellent communication and organizational skills
Ability to work effectively in a team and fast-paced environment
Experience with electronic health records (EHR) systems is a plus
Certification in Medical Billing or related field preferred
IP Billing Specialist
Specialist Job 10 miles from Englewood
ABOUT THE ROLE
Work closely with the Client Accounting team and assigned partners to facilitate account management of clients; establish and maintain credibility with stakeholders, produce highly accurate work product, take full ownership for results.
Collaborate closely with Patent/Trademark attorneys and staff to maintain compliance with client requirements; assist with managing and tracking the portfolio of assigned matters to ensure accurate and complete data mapping for e-billed clients.
Participate in the onboarding of new clients with regard to their requirements for managing their patent portfolio and related billing. Communicate these requirements to the Client Accounting team.
Access the firm's financial system to gather data and facilitate reporting.
Assist billing partners with analyzing and resolving discrepancies, including any underlying issues and queries related to billing from foreign associates or vendors; enter edits and ensure that hourly fees, flat fees, task codes, vendor invoices and any other missing time, are correctly and promptly accounted for to minimize billing and collection issues downstream.
For assigned billing attorneys, lead the process of proforma review and revision. Collaborate with the Client Accounting team on the generation and distribution of monthly proformas to billing partners and/or assigned reviewers; act as the primary aggregator of proformas in the patent/trademark department and ensure they are returned and tracked by designated groupings (related clients / patent families / etc.), using the firm's electronic proforma and financial system software.
ABOUT YOU
Bachelor's Degree or higher preferred.
Three to five years of IP Billing experience preferred
Prior experience with Chrome River, Elite Financial System (Enterprise or 3E) and an IP docketing system preferred.
Experience working in a large law firm preferred.
Billing Specialist
Specialist Job 24 miles from Englewood
ABOUT US
Biodesix is a leading diagnostic solutions company with a focus in lung disease. The Company develops diagnostic tests addressing important clinical questions by combining multi-omics through the power of artificial intelligence. Biodesix offers five Medicare-covered tests for patients with lung diseases. The blood based Nodify Lung nodule risk assessment testing strategy, consisting of the Nodify XL2 and the Nodify CDT tests, evaluates the risk of malignancy in pulmonary nodules, enabling physicians to better triage patients to the most appropriate course of action. The blood based IQLung™ strategy for lung cancer patients integrates the GeneStrat targeted dd PCR™ test, the GeneStrat NGS test and the VeriStrat test to support treatment decisions across all stages of lung cancer with results in an average of two to three business days, expediting the time to treatment. Biodesix also leverages the proprietary and advanced Diagnostic Cortex AI (Artificial Intelligence) platform, to collaborate with many of the world's leading biotechnology and pharmaceutical companies to solve complex diagnostic challenges in lung disease. For more information about Biodesix, please visit *****************
COMPENSATION
Hourly Base Compensation starting at $21.50
Discretionary Bonus opportunity
Comprehensive benefits package - effective date of hire
Medical / Dental / Vision
Short/Long Term Disability
Life Insurance
Flex Spending Account
401(k)
120 hours of annual vacation | 72 hours of paid sick time off
11 paid holidays | 3 floating holidays
Employee Assistance Program | Voluntary Benefits | Employee recognition program
Individual base compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related aspects.
JOB LOCATION
Louisville, CO - Hybrid
POSITION OVERVIEW
The Billing Specialist will be responsible for obtaining necessary patient information to submit on medical claims sent to insurance plans. They will make phone calls to insurance plans and facilities, accurately record information obtained in patient files, and submit claims and appeals to insurance on behalf of patients. Billing Specialist I will work closely with Client Services and Billing Team to ensure accurate information is recorded and billing concerns are addressed, gather patient information by requesting Medical Records from a variety of sources, interacting with physicians' offices and Client Services.
RESPONSIBILITIES
Work as part of a dynamic and growing reimbursement team to prepare and send medical claims to insurance companies, follow-up on and manage through the billing cycle and payment resolution.
Learn billing software and process flows
Adhere to process flows and Standard Operating Procedures
Make productive calls to insurance plans to obtain information and claim/appeal status
Accurate recording of information in patient file
Submission of claims and appeals to insurance companies when
Communicate with and answer patient billing questions and concerns
Work collaboratively with internal departments
Other duties as assigned.
REQUIREMENTS
Strong communication skills- both oral and written (over the phone and in-person)
Computational and basic math skills
Organized with strong attention to detail
Ability to adapt to emerging situations and respond with a sense of urgency
Handle confidential financial and personal information appropriately
Communicate and coordinate with internal departments
EDUCATION & EXPERIENCE:
High School Diploma required
Minimum 1 Year of Medical Billing experience required, including knowledge of claims processing, denials, and appeals.
1-3 Years of Medical/Laboratory experience, preferred
Undergraduate degree, preferred
Bilingual, a plus
Biodesix is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
SOW Specialist
Specialist Job 10 miles from Englewood
SOW and Contracts Specialist
Overview: We are looking for an experienced and detail-oriented SOW Specialist to join our team at Lorien. Lorien is a leading brand under the Impellam Group, specializing in IT recruitment and staffing solutions. We are committed to advancing technology, labor diversity, equality, and inclusivity by connecting companies to specialist candidate communities. Our vision is to be recognized and trusted as the number one brand for ethical talent solutions within the specialist markets we operate.
The ideal candidate will have a strong background in the lifecycle of IT projects, exceptional writing skills, and the ability to clearly define project scope, deliverables, and timelines. This role involves collaborating with various departments to gather necessary information and ensure that all documentation (SOWs, Change Requests, contracts, bid proposals, etc.) are comprehensive, clear, and aligned with company standards and client expectations.
Key Responsibilities:
Develop, write, and revise detailed Statements of Work (SOWs) for various projects.
Collaborate with project managers, technical teams, and clients to gather and clarify project requirements.
Ensure that all SOWs, contracts, and bid proposals are accurate, comprehensive, and align with company and client expectations.
Work with clients to define project scope, objectives, deliverables, timelines, and milestones in each SOW.
Maintain an organized system of physical and digital records for all SOWs, Change Requests, contracts, and bid proposals.
Conduct regular reviews and updates of existing SOWs to ensure they reflect current project status and requirements.
Provide guidance and support to internal stakeholders on documentation-related matters.
Stay updated with industry standards and best practices for SOW writing, contract writing, and bid proposals.
Qualifications:
Bachelor's degree in Business, Project Management, English, or a related field.
Proven experience in SOW writing, technical writing, contract writing, bid proposals, or a similar role.
Strong understanding of project management principles and methodologies.
Exceptional writing and editing skills with a keen eye for detail.
Excellent communication and collaboration skills.
Proficient in Microsoft Office Suite and project management software.
Ability to work independently and manage multiple projects simultaneously.
Preferred Skills:
Experience in a consulting or client-facing role.
Familiarity with risk management and compliance procedures.
Workforce management experience.
SOW Certification (e.g., CCWP).
Lorien
is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law.
Client Success Specialist II
Specialist Job 10 miles from Englewood
*Please note, this role is an office based role in the Denver Tech Center in Denver, CO.
Objective: This role is critical to driving success for a highly transformative business initiative, requiring a proactive and client-focused renewal sales approach. Maximize adoption of Oracle solutions and identify opportunities for product expansion through high-value client relationships.
Key Responsibilities:
Strategic Initiative Support: This pivotal role supports a strategic business initiative for our top Hospitality client, focusing on transformative motions for the customer.
Client and Renewal Management: Oversee approximately 400 clients and manage around 1000 renewals annually, ensuring seamless processes and high client retention rates.
Client Satisfaction: Maintain a high level of client satisfaction by acting as a liaison between clients and Oracle's internal operations, ensuring clear communication and swift resolution of issues.
Opportunity Identification:** Identify and drive product expansion and upsell opportunities to enhance client value and Oracle's market position.
Role Characteristics:
Duties and tasks are standard with some variation.
Completes responsibilities largely independently within defined policies and procedures.
Qualifications:
3 to 5 years of professional experience, preferably with demonstrated implementation or client-facing relationship experience.
Understanding of various technical architectures and operating systems.
Industry experience is desired and highly advantageous.
Career Level - IC2
Responsibilities
Come join us!
The Hospitality and Leisure Industry is a dedicated organization that develops and sells Property Management systems/solutions. We are embarking on a new path and are looking for high energy, efficient, enthusiastic and innovative thinkers that are comfortable working directly with our customers and across complex internal teams.
*Please note, this role is an office based role in the Denver Tech Center in Denver, CO.
We are looking for a strongly motivated sales rep with a passion for great results and high customer satisfaction levels. The primary function of the role is to ensure the continuity of existing customers' services via renewal and retention methods. Specifically, we would like:
Proven track record of renewals experience and results against quota.
Experience in forecasting results on a quarterly basis ahead of time via territory research and scoping work.
Intermediate / advanced Excel skills, experience in Word, PowerPoint and CRM systems
Product experience in sales/renewals of a software platform or product.
Ability to excel in a high-energy, quarterly-results driven sales culture
Proven expertise working with the executive level in client environments, as well as with procurement, business owners, etc.
Experience representing the customer to internal product stake holders.
Experience developing compelling presentations and/or sales approaches for both end customers as well as internal consumption.
Understanding of legal terms and common software sales contracts
Ability to effectively negotiate in both challenging and collaborative sales engagements
Team player who will work within the company to continue improving organization processes
3-5 Years sales experience in technology-based company
Essential Duties and Responsibilities
Engage and address customer concerns, pain points, etc.
Be a liaison and customer voice by selling collective customer ideas, issues, pain points, etc. to the product strategy team
Lead the renewal sales cycle from proposal stage through contract execution
Achieve / exceed quarterly renewal targets
Identify “at-risk” renewal clients early in the cycle and construct an action plan to ensure a successful, timely renewal
Provide continuous feedback to management on both successes and challenges for the business
Maximize renewal revenue
Drive on-time or early renewals
Accurately forecast quarterly renewal revenue
Life at Oracle:
An Oracle career can span industries, roles, countries and cultures, giving you the opportunity to tackle new roles and challenges, while blending work and life. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. To nurture the talent that makes this happen, we work hard to build a vibrant and inspiring workplace that celebrates diverse, hardworking teams where everyone can contribute. We take care of each other, and value giving back to the community. We have flexible work arrangements and offer benefits including generous paid parental leave and comprehensive premium medical insurance.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
*************************************************************
Qualifications
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from $30.19 to $48.32 per hour; from: $62,800 to $100,500 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 60/40 - 90/10.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Loan Specialist Sales
Specialist Job 10 miles from Englewood
Loan Specialist - Sales (range $36k - $200k)
ABOUT US: The Savings Group is an innovative FinTech company that is powering finance in the age of mobility. We function as a virtual Finance & Insurance office, finding our customers the perfect lender for their car loan or refinance. This means we're able to solidify our customers' auto loans prior to going to the dealership, and our marketplace of lenders ensures they get the lowest rate available.
WHAT YOU WILL DO: As a Loan Specialist, you will play a crucial role in providing direct-to-consumer auto finance and refinance solutions. You will deliver superior customer service, respond to inquiries that are already approved for the refinance, and offer additional finance and coverage options to enhance the customer experience.
You'll be structuring your loans and pitching optional coverages to the borrowers. You will also manage the loan through the different steps to ensure funding. Your duties include preparing loans for the contracting process, calling borrowers to review electronic documents and title documents, and ensuring all documents are signed and tracked. You'll handle various statuses of the loan, ensuring all steps are followed and errors are fixed promptly.
WHAT'S IN IT FOR YOU:
Six (6) figure earning potential with hourly/salary plus uncapped commissions. Average Loan Specialists are pacing at $70-80k per year with top performers exceeding $150k+ per year, which is uncapped and has no ceiling
This position starts as an hourly based position ($17.31-$18.81 depending on geographic location) and includes overtime pay along with a higher per deal commission plan for the first three full months to allow for ramp up time with great earning potential during your learning period
On the first day of the fourth full month Loan Specialists move to salary on the standard commission structure based on a tiered system for overall revenue and product sales
On top of uncapped commissions, the better you perform the more leads you are provided, greatly increasing your earning potential
2 weeks training
Paid time off and paid holidays
401K with company match
Health, dental, vision, life and disability insurance options
HOW YOU WILL DO IT:
Customer Engagement: Interact with customers to understand their needs and provide tailored auto finance and refinance options. Provide exceptional customer service, addressing inquiries and resolving any issues promptly and professionally.
Loan Processing: Facilitate the loan application process from start to finish, ensuring all required documentation is accurately completed and submitted, while working with supporting departments
Daily achieving 60+ outbound phone calls, 3 to 5 hours of talk time with texting and emails
Product Knowledge: Maintain a deep understanding of our products to effectively offer and explain additional options to customers.
Develop sales skills to effectively present benefits of loan options and sell additional products
Manage expectations and overcome objections with a consultative sales approach.
Work within our lending partners' guidelines.
Walk customers through document signing, collecting necessary stipulations, consistent follow up until loan has funded.
Quality assurance of all work through provided tools - lender information, state information, documentation, notation, checklists, etc.
Collaboration: Work closely with other team members and departments to ensure a seamless customer experience.
Compliance: Adhere to all regulatory and company policies to ensure compliance in all loan processing activities.
Effectively manage and maintain an organized pipeline.
Additional duties as required.
WHAT WE ARE LOOKING FOR:
We are seeking dynamic individuals who thrive in energetic environments and possess a knack for engaging interactions. While experience in sales is an advantageous asset, it is the versatility and adaptability of a candidate that truly shines in this role. Our successful team members hail from a diverse array of backgrounds, including but not limited to:
Customer Service Excellence: Whether it's behind the bar or at the front of a restaurant, providing top-notch service is second nature.
Automotive Industry Savvy: From dealerships to repair shops, understanding the fast-paced nature of the automotive world is a valuable skill.
Call Center Expertise: Managing high-volume calls with patience and efficiency is a testament to a candidate's resilience and communication prowess.
Sales Acumen: A history of sales-oriented roles demonstrates a candidate's ability to persuade and meet targets effectively.
We value the rich experiences that candidates from these industries bring to our team, fostering a culture of learning, growth, and success.
WHAT YOU NEED:
Education: High school diploma, or equivalent required. Associates or bachelor's degree preferred.
Language/Communication/Interpersonal: Ability to speak read and write fluent English. Strong verbal and written communication skills, with an emphasis on communication of channel operations. Ability to effectively communicate with all levels of the company. Ability to establish and maintain effective working relationships and objectively coach associates and management through complex issues. Excellent presentation skills.
Math Skills: Basic computation skills
High Level of Organization: Managing your time, energy and workspace well and can accomplish all your assigned tasks successfully before end of day.
Analytical: Detail-oriented with the ability to organize, prioritize, and work independently. Strong reasoning and critical thinking skills.
Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving concrete variables in standardized situations.
Technical: Proficient with Microsoft Office and Teams, with intermediate Excel ability. Ability to navigate multiple systems and platforms. Experience with CRMs preferred.
Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.
The Savings Group (including all its subsidiaries: AUTOPAY, RateGenius Loan Services, Inc., and Innovative Funding Services dba Tresl) is an equal opportunity employer. With regard to hiring and promotions, qualified persons will not be denied employment opportunity based on race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age 40 and over, disability, military status, or genetic information. Any questions or concerns about our EEO policy should be directed to Human Resources
Experienced Accountant Assurance Services
Specialist Job 10 miles from Englewood
Excellent company looking to add a successful Experienced Accountant Assurance Services professional to their team!
Major Responsibilities
Understand general accounting and auditing procedures based on the level of service provided.
Plan and execute the day-to-day activities of assurance engagements of various clients in accordance with the company Client Service Standards
Identify and communicate accounting and auditing matters to other engagement team members.
Direct communication with clients
Supervise the assurance staff assigned to the engagement (if designated as In-Charge)
All other duties, as assigned.
Preferred Experience/Background/Skills
Bachelor's degree in accounting or related degree
A minimum of 3-5 years of current and or recent audit experience in public accounting
An active CPA license
Strong technical skills including the ability to effectively utilize technology and the commitment to learning in the technology environment.
Excellent supervisory, analytical and leadership ability
Can meet challenging client requirements, provide services, and possess strong communication, interpersonal, analytical and research abilities.
Proficiency in Microsoft Office programs (Word and Excel required).
Excellent verbal and written communication skills.
Strict adherence to professional ethics.
Ability to successfully contribute to the success of a strategic business unit of the firm.
MUST HAVE
Bachelor's degree in accounting or related degree.
3-5 years of current and or recent audit experience in public accounting.
An active CPA license.
Proficiency in Microsoft Office programs (Word and Excel required).
NICE TO HAVE
Prior experience with one of the Big 4 accounting firms.
Experience with estate tax and high-value clients.
Additional Information:
The typical office hours are 8:00 a.m. to 5:00 p.m. Between January 1st and April 15th, hours are more intensive given the tax season.
Ability to work extra hours as determined by the workload and client expectations.
Travel for this position will be most dependent upon office location. Travel may range from minimal to monthly.
Ability to sit for long periods of time.
Ability to move throughout the office.
Ability to lift, carry, push, and pull up to 30-50 pounds.
***FULL BENEFITS OFFERED***
Regional Business Optimization Specialist
Specialist Job 10 miles from Englewood
Join Our Passionate Team at Experience Senior Living!
At Experience Senior Living, we are a team of dedicated professionals driven by our mission to create communities with purpose that make a positive impact on the lives of our residents, their families and our team members. We are curating extraordinary experiences by fostering genuine friendships and connections with our residents. We intend to disrupt the experience of aging by allowing our residents to thrive in a unique, vibrant, and engaging environment.
We are looking for a Regional Business Optimization Specialist to join our amazing team!
The Regional Business Optimization Specialist will be an integral part of the Operations team and is primarily responsible for supporting the assigned locations with accurate and timely resident collections. This includes orientation of residents/ their family to billing statements and processes, supporting ED in timely and accurate rent-up review/ approval, all resident collection efforts, and proactive tracking and trending of process to recommend opportunities for improvement.
Principal Responsibilities:
Resident Revenue Collections - Accuracy and Timeliness:
Maintains and oversees specific processes including up to date Standard Operating Procedure for the collection and maintenance of resident data, which includes resident statement accuracy, review of resident aging reports, coordination with Health and Wellness Directors in confirming level of care to billing accuracy, and resident demographic information.
Rent up
Review rent-up document with ED (rent-up prepared by accounting) for ED approval. Follow-up with accounting on any questions ED expresses to achieve ED approval
Ensure ED has needed documentation to do thorough review and sign off timely (between 21st and 24th of every month)
Conducts orientation for/with all new residents and their families introducing the role of the BOS and your contact information/ picture, billing statement overview, billing statement receipt (e.g., email, hard copy etc.), rental insurance requirements, and payment mechanisms (supporting ACH enrollment with on-site team member)
Conduct all interactions with a high degree of customer service orientation including rapid responsiveness to all billing and collection inquiries whether from ED, Lead Concierge, and/or residents and their families via email, phone, letter, or in-person inquiry
Creation and ongoing completion of tracking log of all inquiries to ensure closing of loop and for tracking purposes
At least quarterly review of tracking logs for trends with proactive recommendations to ED and Regional VP for opportunities to enhance on-time collections without intervention
Community Visits: Quarterly and as needed site visits to enhance relationships with ED, staff, and residents and assist ED with specific recommendations and requests as relates to resident collections
Assist/ support on-site team members to ensure residents are enrolled in ACH
Renters Insurance: Audit at least annually to ensure renters insurance documentation complete and up to date.
Collaboration with SVP Finance & Asset Management on ad-hoc community-level projects (e.g., vendor contracting/bidding)
Additional duties may be assigned
Skills and Qualifications:
Associate degree in accounting, Business, Finance or a related field preferred and two (2) years of experience with business office functions; or an equivalent combination of education and experience.
Three (3) to five (5) years in business office management, finance or accounting preferred.
Working knowledge and experience in understanding how a senior housing community functions and operates preferred and/or expected to gain quickly
Working knowledge of general accounting, billing and collections and expense management practices.
Able to perform budget analysis and variance reporting.
Computer literacy in MS Office required.
Strong decision-making, analytical, problem solving, and conceptual thinking skills.
Prior regional, multi-site, multi-state experience preferred.
Ability to work as part of a team.
Excellent communication and interpersonal skills
Strong commitment to customer service excellence
The ability to work under pressure and handle challenging situations in a calm and professional manner.
Takes the initiative, shows confidence, drive, and enthusiasm.
Ensures high standards, shows initiative, proactivity, and professionalism.
Polite, tactful, and friendly
Good level of decision-making ability and a sense of responsibility.
The ability to plan, organize, and delegate tasks and activities.
Connect and help residents transition from home to community through thoughtful engagement at every level of interaction.
Always provide outstanding service, both to internal and external customers.
Proactively build great working relationships with employees at all levels of the organization.
Maintain a safe and healthy working environment.
Why Choose Us?
This is more than just a job-it's an opportunity to be part of something truly special. If you're ready to bring your compassion and professionalism to our community and make a difference in the lives of seniors, we want to hear from you! Apply today and help us create a welcoming and nurturing place where our residents can enjoy the best years of their lives.
Apply Today!
Ergonomics Specialist - Part-Time - Flex Schedule - Denver, CO
Specialist Job 10 miles from Englewood
Part-time Description
Love Ergo but don't need to work full-time? We have a part-time opening with a flexible schedule!
We're looking for a part-time Ergonomics Specialist! Our Ergonomic Specialists ensure that our clients' equipment, facilities, and systems are designed and organized to the highest standards of comfort, efficiency, health, and safety for the people using them.
Work Specifics: Non-exempt position. part-time during normal business hours Monday-Friday local time, remote, travel to clients in the metro Denver, CO area.
This is a part-time position and as needed.
Core Responsibilities include, but are not limited to:
Analyzing how people use equipment and machinery
Undertaking workplace risk assessments
Assessing work environments and their effect on users
Utilizing assessment results to identify areas for improvement
Developing practical solutions to implement these improvements
Producing reports of findings and recommendations for clients, based on assessment results
Visiting a range of environments, such as offices and factories, to assess health and safety standards or to investigate workplace accidents
Providing advice, information and training to colleagues and clients
Developing a clear understanding of how specific industries and their systems work in a short space of time
Conduct ergonomic training classes to clients both on-site and virtually
Pay for this role is $40-50/hr based on experience, education, and certifications.
We also offer:
401K
Paid travel time
Mileage reimbursement
Requirements
Training completed in Ergonomics or a related field
3 years' experience as an Ergonomics Specialist
Valid state-appropriate Driver's license in good standing
Ergonomic Certifications are a plus: CEAS, CAE, CPE, CIE, or other ergonomic related certifications
DC, PT, or OT designations are a plus
Professional demeanor with excellent listening, and written & oral communication skills
Must be computer literate with a high comfort level with computers and computer programs (MS Word, Email, and Internet)
Must be able to take digital pictures and incorporate them into word documents with minimal supervision
Loan Review Specialist
Specialist Job 10 miles from Englewood
Qualifications: A Loan Review Specialist should have a B.A. degree or 5 years work experience in the banking industry with an emphasis on credit analysis and credit risk management. A Loan Review Specialist should display basic technical writing skills and computer proficiency.
Professional certifications:
No regulatory certifications are needed.
Job responsibilities:
A Loan Review Specialist is guided by Loan Review Managers and Directors in the performance of their job responsibilities, but may also be guided by the Shareholders.
Key job responsibilities include the following:
Loan Reviews
1. Conduct loan file reviews to evaluate loan quality, evaluate loan documentation, evaluate institutions' loan underwriting practices and evaluate institutions' overall credit administration practices.
2. Conduct exit conferences with Bank staff outlining review findings in a concise and professional manner. Be prepared to answer questions and offer recommendations for corrective action.
3. Prepare written reports outlining findings and submitting recommendations for clients to address.
4. Prepare and submit request letters within 30 days of scheduled reviews.
5. Provide timely responses to phone messages and emails regarding clients' questions and concerns.
6. Prepare detailed and accurate work papers outlining the scope of work performed, including line sheets for each loan and relationship reviewed.
7. Assess client allowance for loan loss methodology and overall adequacy of allowance amounts.
Required competencies for advancement:
As a Loan Review Specialist progresses with respect to the quality and timeliness of their work, and their understanding of client systems, they will be assigned responsibilities of increasing complexity.
The following competencies must be consistently demonstrated before promotion to a Senior Loan Review Specialist is considered:
Technical
1. The employee must satisfactorily complete assigned training and professional education programs.
2. The ability to complete work within established timeframes.
3. The ability to complete work accurately, including providing thorough and complete documentation.
4. The ability to work independently with limited oversight.
5. The ability to timely and effectively communicate engagement issues, concerns and findings to supervisory personnel.
6. The ability to present findings and recommendations to clients (both verbally and in written reports) in a clear, concise and professional manner.
7. The employee must possess sufficient technical knowledge related to the areas in which work has been assigned, and have the ability to assume work of increasing complexity.
Administrative and Professional
8. The employee must conduct him/her self in a professional manner with confidence and ease in the presence of clients, peers and other FBL personnel.
9. The ability to organize, prioritize and monitor the status of multiple tasks, including timetables.
10. The employee must understand the requirements of various types of engagements.
11. The employee must be familiar with the firm's policies and procedures.
12. The employee must understand industry standards and regulatory and legal requirements.
Bilingual Collections Specialist
Specialist Job In Englewood, CO
Who we are:
Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions.
We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.
Who we are looking for:
The Bilingual Collection Specialist role is responsible for providing world class customer care to our customers. This position will provide an exceptional level of customer service by taking ownership and responsibility for all activity occurring at CHL and ensuring customers are educated regarding all hardship assistance options offered.
Compensation: $20-25/hr + bonus based off experience
Location: Onsite in Englewood, CO
Key Responsibilities:
Responsible for negotiating payment arrangements, keeping our borrowers in their homes and keeping loans from turning into 30+ days past-due
Maintaining an open line of communication with the borrower(s) after payment is received, allowing for early intervention and preempting future delinquencies
Utilize all available skip tracing tools to locate borrower whose current contact information is inaccurate
Manage inbound and outbound calling queues via automated calling system
Continuously improve knowledge base and skillset to ensure maximum level of customer satisfaction and world class customer experience
Perform other job-duty related issues as assigned
What you'll need to be successful:
High School Diploma, GED, or equivalent experience
Minimum 2 years of experience in mortgage servicing
Minimum 2 years of experience in a Collections environment
Bi-lingual required
Strong phone etiquette while having a passion for taking care of customer needs with exceptional customer service skills
Solid analytical skills with the ability to exercise prudent judgment
Exceptional organization and time management a must
Comfortable being a team player
Strong interpersonal skills in addition to verbal/written communication
Ability to work through stressful situations professionally and respectfully
Attention to detail
What we offer:
Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus.
What to do next:
If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Collections Specialist
Specialist Job 3 miles from Englewood
Description The Collections Specialist is responsible for the collection of outstanding customer accounts from an existing client base and all other aspects of collections. This position will work closely with operations to develop strong relationships with new and existing customers relating to credit and collections. Compensation Range: $50,000 - $60,000 plus potential profit share BenefitsMedical, Dental and Vision Insurance, Voluntary Life Insurance, Voluntary Accident and Critical Care Insurance, Basic Life, Short-Term and Long-Term Disability, Employee Assistance Program (EAP), 401(k) with Employer Matching contributions, Profit Sharing/Bonus/ Commission Program as applicable, Paid Time Off, Paid Community Service Day, 8 Paid holidays, Tuition Reimbursement, Pet Insurance, Legal and IDShield are offered to eligible employees. Essential Duties and ResponsibilitiesTo perform this job successfully, you must be able to perform each essential duty satisfactorily. Other duties or tasks assigned as required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential functions of this position include but are not limited to:• Provide outstanding customer service to all employees and management inquiries regarding collection matters.• Establish credit terms and limits for new customers using DNB reports, supplier references, personal guarantees• Create and maintain customer files• Review and monitor assigned accounts and all applicable collections reports• Provide clear communication and customer service on collection issues to external customers and internal business partners• Make outbound collection calls in a professional manner while keeping and improving customer relations• Negotiate settlement or payment plans with customers and provide timely follow-up on those arrangements• Process lien waivers and ensure lien rights are secured• Running monthly collections meetings• Other duties as assigned Qualifications• High School diploma or equivalent• 2+ years B2B collections experience, including interaction with a large customer base• Strong communication, problem solving, and analytical skills required• Self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency• Strong attention to detail with an eye for detail• Ability to work independently and to adapt to a fast-changing environment• Proficiency in MS Office, including Excel, Word and OutlookPreferred Qualifications• Notary• Post High School education with some emphasis in Accounting, Finance, and/or Customer Service a plus.• No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Physical Requirements• This position may require lifting to lift 25 lbs. from floor to countertop and countertop to floor. Environment• Indoor, office environment CompetenciesTo perform this position successfully, an individual must display the following qualities.• LONG expects its employees to understand and meet customer needs, collaborate effectively with colleagues, manage potential hazards and risks, and engage with and contribute to the community. These values are part of our core values used as performance metrics and are integral to company culture.LONG Building Technologies, Inc. is a leading provider of HVAC equipment and contracting services, serving commercial clients. With a strong commitment to quality and customer satisfaction, we pride ourselves on delivering innovative solutions and exceptional service. Our company operates in an environment where unions play a significant role, ensuring fair labor practices and adherence to industry standards. At LONG Building Technologies, we don't just accept difference - we celebrate it, and we thrive on it for the benefit of our co-workers, our customers, and our company. We are proud to be an equal opportunity employer and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.
LONG Building Technologies, Inc. is an Equal Opportunity Employer.
Repo Collections Specialist
Specialist Job 12 miles from Englewood
SUMMARY DESCRIPTION
Responsible for the control of delinquent vehicle loans which are 46 - 90 days delinquent. Collection focus on all delinquent vehicle loans from start to resolution of the loan.
CORE COMPETENCIES
Contact delinquent members by telephone, mail etc. to determine the reason for the member's delinquent status and make appropriate arrangements to ensure the account is brought into a current status.
Maintain accurate records on CCM of all accounts worked.
Perform timely follow-up on all accounts, previously contacted, to ensure the agreed upon payment arrangements are kept.
Provide credit counseling to members when appropriate and as needed.
Communicate with the involved parties, when necessary, on credit disability claims/payments, and forced place collateral insurance.
Perform skip tracing activities, including review of current credit bureau reports when needed.
Ensure the completion of error corrections and reversal of payments as needed.
Handle member disputes concerning their past due loan(s) and perform research as necessary to bring resolution to the dispute.
Order, with management approval, the repossession of collateral.
Assist management in the disposal of repossessed collateral.
Prepare and submit any and all documentation as needed by the credit union's attorneys.
Refer Collection Files to credit union's attorneys.
Provide information to members in regards to CPI forced placed Collateral Protection Insurance.
Handles calls from members regarding loan balance, payoffs and claims.
Completes daily, weekly, or monthly postings in a timely and accurate manner.
Performs vehicle, installment loan, and collections activities effectively.
Acts upon impoundment notices in a timely manner.
Reviews and acts upon daily, weekly, or monthly lists or reports in a timely manner.
Requirements
KNOWLEDGE, SKILL AND ABILITY
Knowledge of and ability to apply basic collection principles and federal/state collection regulations, including FDCPA and FCRA.
Must have strong analytical abilities, negotiating skills and work well under pressure.
Knowledge of basic principles of lending.
Basic knowledge and understanding of loan documentation and credit bureau reports.
Ability to perform basic mathematical calculations with speed and accuracy.
Manual dexterity to input data on a keyboard, computer, calculator, typewriter, etc.
Basic personal computer skills including word processing applications as well as any other appropriate software. Excel knowledge needed.
Visual ability to interpret data from CRT screen or written documents,
Physical ability to maintain continuous hours of sitting.
Understanding and carrying out written and verbal directions.
Communication skills must include the ability to be tactful, concise and clear in both verbal and written form when dealing with members/employees/departments.
Exhibit sound judgment and common sense.
Must present a professional appearance and demeanor.
Must be able to diffuse volatile situations quickly and effectively.
Must be able to prioritize and organize multiple tasks effectively.
Ability to tactfully question and actively listen to members to determine problems and bring about resolution to them.
Ability to achieve stated monthly collection goals.
EDUCATION OR FORMAL TRAINING
Equivalent to a high school degree plus additional training equal to two years college such as knowledge of collection practices and regulations.
EXPERIENCE
At least one year but no less than two years of similar or related experience required, preferably with a financial institution.
COMPENSATION & BENEFITS
Starting hourly rate - $20.67+ dependent upon experience
Being a part of Partner Colorado CU has its benefits. We offer valuable benefits designed for you, your family, and your life. Our plans are cost-effective, convenient and provide ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. There is a potential for Annual Performance Bonus, Medical Plans, Dental, Vision, HSA, 401(k) match, Life/AD&D, Accident, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Identity Theft, Paid Time Off, Paid Holidays, Personal and Professional Development.
WORKING ENVIRONMENT
The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth vision, and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The employee is required to travel, by auto, to various branch locations as determined by staff training needs.
Salary Description $20.67+ hourly depending on experience