Specialist Jobs in Fayetteville, GA

We're looking for a friendly, detail-oriented Customer Service Specialist to join our team. You'll be the go-to person for our customers-helping with questions, solving problems, and making sure they have a great experience with our products and services. This role is all about clear communication, staying organized, and bringing a positive attitude every day. Whether you're answering phone calls, responding to emails, or jumping on a quick chat, your goal is to make sure our customers feel heard and taken care of. What You'll Be Doing: Chatting with customers via phone, email, or chat to answer questions and help out Handling complaints with patience and professionalism, and working toward quick resolutions Taking care of things like orders, forms, and requests Keeping detailed records of customer interactions and updates Collaborating with other team members to make sure everything runs smoothly What We're Looking For: High school diploma or equivalent Previous experience in customer support or client service Comfortable talking on the phone and really listening to what people need Familiar with CRM systems (or willing to learn!) Strong communication skills-you're clear, friendly, and professional Bonus Points If You Have: A degree in Business Admin or something similar Experience working in manufacturing Great at multitasking and staying organized A team-first attitude and a love of learning new things A Bit About You: You're someone who loves helping others and solving problems. You stay calm under pressure, and you know how to juggle a few things at once without dropping the ball. You're just as comfortable working on your own as you are teaming up with others.

locations Cobb Hospitaltime type Full timeposted on Posted 5 Days Agojob requisition id JR-42290 How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Job Summary: The Nurse Residency Program (NRP) Nurse Residency Professional Development & Retention Specialist uses personal expertise, additional subject matter experts from within the system and, when appropriate and feasible, external presenters to meet the educational needs of team members across Wellstar Health Systems. The specialist serves as a resource person and role model for New Grad Nurses and creates a direct connection between individual facility and system educational efforts. He/she promotes evidenced based practice in the integration of Patient-Centered Care practices and guiding principles, and promotes the vision, values and philosophy of Wellstar Health Systems. This individual seeks to influence the professional role, competence, and growth of nurses in a variety of settings, and supports lifelong learning of nurses by fostering an appropriate climate for the adult learning process. He/she assumes a leadership role, provides guidance and knowledge to facilitate professional growth in others, and advances the nursing profession and Nurse Residency Program (NRP). The person in this role will develop and implement programs and services to support nurses and patient care and evaluate strategies to assure attainment of operational and strategic goals in collaboration with nursing leadership and key stakeholders. They will collect and assemble required data for residency related projects and maintain all records necessary to verify successful completion of residency program. He/she will establish relationships with student nurses, new grad nurses, preceptors, unit leadership, and academic partners to gather and analyze system needs and assess available resources and enact optimal solutions upon consultation and collaboration with key stakeholders. The person in this role will provide additional support to unit-based leadership, nurse externs, preceptors, new grad RN residents, and department committees as assigned. The Nurse Residency Professional Development & Retention Specialist naturally acts as a transition to practice manager formally or informally by providing an essential stabilizing presence and beneficial interventions for the pre and post licensure nurse to help bridge the expectation-reality gap. Within scope, he/she demonstrates the qualities inherent to nurse residency leadership, such as, educator, administrator, scholar, and evaluator during engagements with nurse externs and nurse residents. The learning environment may be the physical classroom, bedside, and simulation laboratory settings as well as the independent self-directed learning and virtual environments. The ideal candidate has knowledge and understanding of the ANCC scope and standards of the New Graduate Residency Program and the professional development educator/specialist including knowledge of laws, rules and regulations, standards and guidelines of certifying and accrediting bodies, hospital and department/unit standards, protocols, policies and procedures governing the provision of nursing care applicable to the area of assignment, team dynamics/building and strong interpersonal, written and communication skills. Core Responsibilities and Essential Functions: Knowledge, Skills and Abilities Required: Concise knowledge and understanding of clinical protocol, procedures, and standards within area of nursing practice and individual scope. Highly developed verbal and written communication skills and the ability to present effectively to small and large groups. Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment. Ability to plan, implement, and evaluate individual patient care programs. Mirroring the nursing process to assess educational needs, identifies issues and trends among the organization and learners, and then, works with all stakeholders to ascertain desired outcomes. Knowledge of related accreditation processes and certification requirements in area of specialty. Engagement in the NRP Accreditation process through the maintenance of program structure, goals, and accreditation standards. Identification of accreditation standard exemplars and supports the accreditation renewal process. Acts as a natural change agent within the organization with the potential to influence the community. Keen awareness of current healthcare issues, educational trends, and organizational factors which prompt the need for change within the program and enables him/her to devise solutions to program challenges. Consideration of safety, effectiveness, cost, and impact for learning activities and outcomes; human, financial, and materials resource allocation. Engages in ongoing quality improvement of nursing practice through utilization of the nursing process, current research, creativity, and skills. Encourages and supports nurse residents in the engagement of evidence-based practice process and utilization. Directly influences research utilization and attitudes toward research among nurse residents. Uses current evaluation methods involving patient narratives to determine learner-centered program. Involve learners and stakeholders using valid evaluation methods to measure attainment of outcomes. Collaboration with nursing leadership and Talent Acquisition teams in recruiting efforts of pre-licensure nursing students practicing within Wellstar Health System and through engagement outside Wellstar Health System. Partner with nursing leaders to identify and recruit experienced RNs capable of supporting the NRP as small group facilitators, mentors, and subject matter experts. Engage current and new nursing leaders in the NRP through ongoing updates, outcomes data, orientation to the program, and solicitation of feedback. Partner with system NRP leaders to communicate nurse resident and site-specific needs, updates, changes, outcomes, and initiatives. Observes and validates staff adherence to best practice: standard work, clinical care skills, polices, procedures and orders sets. Ability to assess educational needs of the NG and to design and develop appropriate learning tools to facilitate adult learning by integrating a variety of teaching methods. Assesses and implements interactive education techniques that provide opportunities for critical thinking, best practice utilization and competency validation. Review individuals competencies and jointly determine progression plan. Provides constructive feedback and coaching as needed to promote learning to achieve expected outcomes. Support the internationally educated RN in their transition to practice within a new cultural environment. Engage in leadership rounds with all nurse residents to support their transition to practice, well-being, and professional development, escalating concerns to appropriate leadership when necessary. Whether in class or during clinical rounds, assessing learning needs and validating clinical competence and program outcomes, while fostering a positive learning climate. Evaluate care team interaction and performance through precepted clinical and simulated experiences identify opportunities to improve and address real-time. Facilitates goal planning, evaluation, and weekly debriefing or as needed. Assist unit leaders with new grad (NG) RN orientation to new equipment and technology systems as appropriate and acts as a performance coach and mentor of the NG. Working knowledge of the use of established clinical and preceptorship models in the development of clinical education programs. Provides clinical preceptorship development by teaching critical reasoning strategies for nurse resident interactions. Administrative: Updates department leadership on employee progress & competencies. Partners with system Nurse Residency Program leaders to communicate nurse resident and site-specific needs, updates, changes, outcomes, and initiatives. Collaborates with key stakeholders to formulate effective orientation and onboarding programs. Assesses the competencies of new graduate RN staff, using clearly defined guidelines. Participate in facility hand-off and communicate ongoing needs to additional support staff. Professional Development * Maintains proficient level with core clinical competencies including EMR documentation processes * Compliant with all applicable WellStar Health System policies, procedures and job requirements * Participates in training and development for Faculty role, formal and informal * Identifies personal learning needs and acquires knowledge to ensure competency * Evaluation of own practice via personal reflection and solicited feedback from learners, peers, and supervisors; establishes goals based on feedback Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education: Bachelors Nursing Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. Reg Nurse (Single State) or RN - Multi-state Compact Basic Life Support or BLS - Instructor Additional License(s) and Certification(s): RN License Upon Hire Required Required Minimum Experience: Minimum 2 years clinical nursing Required and Coordination/facilitation of multiple and varied activities Required and Ability to work with diverse groups and multidisciplinary health professionals at all levels. Literate in various computer application skills. Required Required Minimum Skills: Ability to proficiently read, write and speak the English language. Ability to provide professional written and verbal communication, group facilitation, educational planning and presentation. Ability to provide and receive constructive feedback that promotes learning. Must be self-motivated and self-directed with strong customer service, problem solving, interpersonal communication and conflict resolution skills. Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

Rhythm Healthcare is a leading provider of DME, HME and Respiratory products in the medical equipment manufacturing and distribution industry. We exist to bring comfort, safety, independence and hope to people that connect with our brand. We are committed to ensuring that every customer feels valued and cared for. As we continue to grow, we're committed to offering exceptional work experience for our employees with numerous opportunities for development and advancement. If you believe in our core values of Emotional Intelligence, Grit, Growth Mindset and Sincerity, we want you on our team. Our employees are our greatest asset, and this includes people like you! Apply today and join the Rhythm team. To learn more about us, visit our website at ***************** : Rhythm Healthcare is seeking an energetic and detail-oriented Customer Support Specialist to join our growing team in Atlanta, Georgia. This role is key to delivering an outstanding customer experience across multiple channels including phone, email, and live chat. You'll work closely with our business clients to provide timely assistance, resolve issues, enter and track orders, and build lasting customer relationships. This position is perfect for someone who thrives in a fast-paced, team-oriented environment and is passionate about helping others. RESPONSIBILITIES: Respond to customer inquiries via phone, email, and live chat in a professional and timely manner. Assist customers with order placement, product details, pricing, order status, and general support needs. Accurately enter and maintain customer and order data in the CRM/ERP system. Troubleshoot and resolve issues efficiently while ensuring a positive customer experience. Build trust and rapport with customers by demonstrating product knowledge and responsiveness. Collaborate with team members to share best practices and support team goals. Keep clear and organized records of all customer interactions, cases, and resolutions. QUALIFICATIONS: Minimum of 3 years of customer service or support experience, preferably in a high-volume, business-to-business (B2B) environment. Experience in a call center or support environment handling 70-100+ customer contacts per day via phone, email, and/or live chat. Strong verbal and written communication skills with excellent listening and problem-solving abilities. High attention to detail and accuracy, especially in data entry and order processing. Proficient in Microsoft Office, especially Excel, and comfortable working in CRM/ERP systems. Ability to manage time effectively, prioritize tasks, and stay organized in a fast-paced setting. Team-oriented, dependable, and receptive to feedback and learning. PHYSICAL REQUIREMENTS: Regular use of computers, telephones, and other standard office equipment. Ability to remain seated for extended periods during shift. Visual acuity to perform data entry and read product information. WHAT WE OFFER: Competitive salary and performance-based incentives. Opportunities for professional growth and development. A collaborative and supportive work environment Comprehensive benefits package. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Rhythm Healthcare is an Equal Employment Opportunity Employer.

DLRdmv™ creates and deploys innovative Title & Registration technology and Governmental Compliance solutions to the Automotive Industry. DLRdmv provides an exciting, entrepreneurial work environment for individuals interested in being a part of a growing company that is fully committed to serving its customers. Job Overview The Customer Experience Specialist plays an integral role in the success of DLRdmv and our DLR50 software product. The Specialist will execute out of state title and registration applications that have been submitted by our automobile dealership clients to ensure everything is accurate and meets the applicable state requirements. This position will report to the DLR50 Operations Manager. Responsibilities and Duties Examine documents for accuracy Communicate clearly and in a timely manner with field and department team members with any information or documents needed. Make accurate corrections when needed. Report habitual errors to manager. Work diligently and accurately to meet personal and team goals. Qualifications A minimum of a High School Diploma or equivalent is required. Quality writing and communication skills. Attention to detail. Ability to work independently. Ability to maintain high level of confidentiality. Knowledge of Microsoft Systems

“Let goodness, fairness and most importantly, love prevail in business; profits will inevitably follow.” - NK Chaudhary, founder Jaipur living is a socially conscious luxury brand with a passion for people, products, and design. A differentiated challenger brand, Jaipur Living is known for its beautiful rugs and textiles. Jaipur Living products can be found in the finest homes, and the company prides itself in providing only the highest quality products, a transparent and ethical supply chain, and a distinctively thoughtful customer experience, with personalized support and custom offerings. Headquartered in a northwestern suburb of Atlanta, Jaipur Living designs, manufactures, and distributes rugs and other textiles through its extensive network of high-end interior designers and design firms, national retailers, and third-party ecommerce partners. The company continues to grow rapidly, experiencing double-digit annual growth every year for the past decade. This growth can be attributed to the care Jaipur Living puts not only in their customers, but their employees as well. Employees at Jaipur Living are encouraged to collaborate, think independently, and stretch the creative process to develop new ways of marketing and distributing their products around the world. In August 2022, the company opened a new studio adjacent to its headquarters that, at over 17,000 square feet, functions as a communal space for design professionals to visit to experience Jaipur Living's products. The studio encapsules not only our beautiful product but also ways Jaipur makes lives beautiful through The Jaipur Rugs Foundation. What we do for our team members: Give competitive benefits and salaries. Provide a professional and friendly work environment. Maintain a modern, sleek facility, which complements our attitudes and desires. Create opportunities for growth inside the company. Give access to an on-site basketball court and gym complete with a yoga studio and showers. Encourage employees to collaborate over an organic community garden. Our Values Empowerment • Inclusiveness • Responsibility • Progressive Learn more about our company story here: **************************************************** The Jaipur Rugs Foundation Since 2004, the Jaipur Rugs Foundation has worked to improve the lives of rug-weaving artisans in India. This is done through training, skills development, and social interventions. By focusing on the ideas and solutions that create social value, the Foundation supports the dignity and heritage of these traditional artisans, believing that healthy and sustainable communities are key to the survival of traditional rug weaving. Jaipur Living has made ethical and socially conscious global citizenship the foundation of its business. Through social initiatives and the Jaipur Rugs Foundation, the company supports a supplier ecosystem without a middleman of more than 40,000 artisans in 700 villages across India by providing them with a livable wage, access to health care, leadership education, and opportunities for personal growth and development. Combining time-honored techniques and of-the-moment trends, every Jaipur Living product is as ethically and responsibly made as it is beautiful. Learn more about the Jaipur Rugs Foundation here: *************************** Overview We are adding a highly motivated and energetic Customer Success Specialist to our team. At Jaipur Living, our Customer Success Specialists help our company thrive and grow by not just maintaining but improving our customer's experience in this ever-evolving industry. Our client base consists of many different distributers from boutiques to major retailers, so it is important for our Customer Success Specialists to be adaptable and have excellent communication skills. Essential Duties & Responsibilities: Directly assist our sales team by managing the customer experience for a territory, along with answering inbound calls, emails, and possibly live chats. Act as a brand ambassador and knowledge source when it comes to our values, product, policies, and procedures. Provide customers with positive interactions by fulfilling their needs and answering questions timely and accurately. Work cross-functionally with the Distribution Center, Accounting, Sales, and Planning teams to fulfill customer requests and resolve order issues both professionally and in accordance with the Customer Success department standards. Master our internal operating systems to effectively manage open orders and ensure timely release to the Distribution Center for shipping. Communicate quickly and effectively with customers and team members. Skills & Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 2-4 years of B2B/corporate customer service experience Exceptional time management, organizational, multi-tasking, and follow-up skills Excellent communication and interpersonal skills with the ability to collaborate effectively across teams. Exhibit strong professional business acumen with effective communication and the ability to build and maintain customer relationships Strong problem-solving skills with the ability to handle complex customer inquiries independently Experience with Microsoft Office (specifically Outlook, Word, and Excel) Proficiency in navigating and utilizing ERP systems and cloud-based business solutions Hands-on experience using Salesforce or a similar CRM platform is preferred but not required Call-center experience is a plus! Physical Requirements: Remaining in a seated position for long periods of time Standing is to remain on one's feet in an upright position without moving about The ability to alternate between sitting and standing is present when a worker has the flexibility to choose between sitting or standing as needed when this need cannot be accommodated by schedules breaks and/or lunch period Lifting and transporting items that could weight up to 25 pounds Entering text or data into a computer by means of a traditional keyboard Expressing or exchanging ideas by means of the spoken work to impart oral information to clients and talent and convey detailed spoken instructions to other workers accurately and quickly The ability to hear, understand, and distinguish speech and/or other sounds such as in person and telephone Clarity of vision to see computer screens and workspace Employment at Jaipur is contingent on the completion of a criminal background check and a drug screen, with the results being negative. Jaipur employees are subject to pre-employment, post-injury, post-accident, reasonable suspicion and random testing for illegal drug usage. Management retains the discretion to add or change the duties of this position at any time.

As part of Allen Media, Weather Group Television is one of the most trusted brands in the industry and is a leading source of weather-related news and information. We enjoy state of the art technology in our facilities, and we are always growing and enhancing our technology tools to better provide for our customers. The Broadcast Systems Specialist role provides technical integration and support services for all broadcast and streaming television and IT systems as needed by Weather Group Television and Allen Media. This is a great opportunity for an established broadcast facility and video systems specialist to expand their skills in engineering technical systems management. We welcome candidates who want to work in a strong team atmosphere, and who can think creatively while supporting our live production environment. We design systems that enable us to provide state-of-the-art production services for Weather Group Television & Allen Media operations. The Broadcast Systems Specialist will participate in engineering group projects, review designs submitted by other internal and external design resources, and will lead efforts to make sure all document and technical standards are supported and met. They will integrate broadcast and IT technical equipment using clean and easy to support wiring practices, troubleshoot technical issues by utilizing a solid knowledge of a mixed analog/digital, SDI/IP broadcast environment, and will assist in providing engineering support. The Broadcast Systems Specialist may be occasionally called on to help support project development on systems by assisting our design engineering staff on key initiatives. Reports to the Manager of Broadcast Integration. Responsibilities Provides integration, and customer support for engineering, live broadcast, streaming, and production facilities related departments within The Weather Group Television Atlanta facility. Helps engineering troubleshooting and can assist with preventive maintenance of television broadcast production facilities. Performs checks of facility technical wiring and equipment to ensure performance meets required specified standards and production functionality. Maintains departmental records which include, but are not limited to, Engineering Service Request forms, parts and equipment inventories, equipment maintenance & repair histories, and system drawings. Proactively communicates the status of engineering project completion and issue resolution to Engineering Management and Broadcast Engineering customers. Must be competent in reading wiring schematics, architectural drawings, cable pinouts, and interpret designs. Have the ability to fabricate equipment racks and install broadcast equipment based on rack elevation designs. Accepts new assignments and technological projects as required by an ever changing dynamic broadcasting environment. Qualifications Required Minimum of two years technical system integration in a live broadcast environment. Is proficient in the use of industry standard cable types, connector installation, integration tools and techniques. Must be able to work in a multitasking environment. Must be able to partner with a team to successful tasks completion. Must be a self-starter and be able to work independently. Must be able to lift and move equipment as required. High school diploma or GED required. Able to work shifts and times as required. Desired CTS certification is a plus. Must be knowledgeable on OSHA regulations. Experienced in working in structured cabling environments. Allen Media Group is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, national origin, gender, gender identity, sexual orientation, age, disability, religion, veteran status, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to these characteristics. We are dedicated to providing a workplace free from harassment and discrimination.

Russell Tobin is looking for a Customer Supp/Account Rep-Sr -IT based in Alpharetta GA for our client who is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. Job title: Customer Supp/Account Rep-Sr -IT/Technical Support Representative Location: Alpharetta GA Duration: 12 months + Pay rate: $21.00/hour Responsibilities: The Service Desk Agent is the first point of contact for the users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Agent is focused on providing best in class customer service, achieving high levels of first call resolution, and identifying opportunities to streamline/automate agent process. Demonstrate strong customer service skills to provide phone support including: Listening to the customer to gain an accurate understanding of the situation Being empathetic to the customer's situation and having a sense of urgency to resolve the issue Producing accurate, detailed documentation at the client, problem and incident level Resolving conflict Responsible for high quality end-user technical support, related to enterprise software and hardware Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment. Under general oversight, provides after hours and weekend support as needed. The position requires attention to detail, follow through, teamwork focus and positive attitude. An understanding of technology and the ability to apply that knowledge to support all existing systems Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations Provides investigation, diagnosis, resolution and recovery for hardware/software problems Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software Qualifications: Excellent customer service skills required Excellent communication skills required Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment Preferred work experience in technical support role but not required Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly Self motivated and ability to work on own initiative in a high pressure environment Willing to work variable shifts including evenings, weekends and public holidays ***Responsible for high quality end-user technical support, related to enterprise software and hardware An understanding of technology and the ability to apply that knowledge to support all existing systems Provides investigation, diagnosis, resolution and recovery for hardware/software problems Required Education: High school diploma or GED with relevant work experience Benefits Disclosure “Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”

AJ Madison, a leading Appliance retailer is looking for a seasoned Customer Advocate to support our existing and growing clientele. The Customer Advocate will liaise cross-departmentally to provide critical, strategic support services to our sales staff throughout the lifecycle of our customer's appliance purchasing experience. Responsibilities include, and are not limited to: Support and provide immaculate service to customers in person Provide timely and accurate information to customer inquiries in a fast-paced environment Build rapport with customers and engage with them in an inviting, friendly, and professional manner Process customer orders and changes, according to corresponding policies and procedures Complete precise data entry Escalate unresolved issues in a timely manner, following policies and procedures Research required information using all available resources to satisfy customer inquiries Maintain a dynamic knowledge of all company procedures and policies Qualifications: A minimum of 4 years' experience working in a customer service role Superb communication skills, written and verbal Must have excellent email demeanor, exuding confidence with a clear, inviting, and professional tone Excellent computer skills and comfort in navigating multiple systems, proficiency in Microsoft Office Excellent time management skills Must be able to prioritize tasks efficiently with minimum direction Detail and customer service centric

Freeman Mathis and Gary, LLP is a rapidly growing, national specialty litigation firm seeking an Legal Intake Specialist to join our Atlanta office. The Legal Intake Specialist spends most of the workday reading, writing, cross referencing, checking and validating information. The Legal environment is a fast-paced and deadline driven, so working with a sense of urgency is a must. Ideal candidates are tech savvy and able to quickly learn and adapt to new systems and processes. An assertive communication style and solid written/verbal communication skills are required. The Legal Intake Specialist communicates frequently with attorneys, either in writing or in-person. Proficiency in Microsoft Office is required. The hours for the position are from 9am to 6pm in the office. The following set of success factors describe the characteristics of those who are successful in our Firm: Helpful, Congenial, Personable, Positive Unpretentious, Approachable, Respectful, Team Oriented Accountable, Takes Ownership, Corrects Mistakes Organized, Timely, Confidential, Responsive (within 24 hours) Job Responsibilities and Essential Duties Works within Upfront (SAP billing system) each day to ensure matters are opened properly in accordance with FMG standards Communicates efficiently and concisely with Legal Assistants and Attorneys regarding possible issues related to the matter opening process and follow up with obtaining complete and accurate information Works proactively, with a systems mindset, to eliminate conflict issues down the line Inputs new client information and works quickly and accurately to get case matter numbers assigned so that the attorneys can begin billing time to those matter numbers Cross references insurance carrier guidelines and attorney correspondence with clients to ensures assigned case rates are correct, update rates on existing matters as necessary Clearly and quickly communicates the pertinent details of a case, upon request Closes requested matters, monitors supplemental party request filings Drafts, responds, and communicates with potential clients when necessary Evaluate each intake workflow in Upfront (SAP billing system) and take an analytical approach to each submission to ensure accuracy and completeness Asks thoughtful questions regarding the facts provided in Upfront ensuring that the information provided is in alignment with the system's requirements Work with Conflicts and Billing Teams to ensure matters are being maintained as required. Ability to build relationships with people in various departments, including Attorneys, Management and Staff to ensure proper outcomes Other duties as assigned Requirements Accuracy and attention to detail is essential along with an understanding of how the role affects the overall system and legal process Ability to multi-task, prioritize and effectively manage a busy desk Proficiency in data entry, processing, researching, cross-referencing and validating data Ability to produce accurate work in fast-paced environment with strict deadlines Maintains a courteous and professional demeanor, with a positive attitude Exceptional written and communication skills, track record of error free communication Ability to work with and maintain confidential and sensitive information Demonstrates consistent focus and when managing repetitive tasks Excellent critical thinking and problem-solving skills, thinks things through before acting Experience in initial case management duties such as setting up initial files, entering data, and obtaining additional information when necessary Comfortable with navigating and exploring new computer systems- computer literate Ability to learn quickly and can solve problems or navigate in unfamiliar systems with little instruction. Education and Experience Bachelor's Degree Required- Degree in Library Science, or other Data Management and research focused degree programs are preferred, Business Administration Degrees considered Computer savvy and experience with Microsoft Office (Word, Excel, Teams, etc.) required Experience using an SAP based system with conflict or billing software experience a plus Knowledge of the administrative legal process in the insurance defense space a plus Experience providing excellent customer service and understands good customer service principles What we offer you Competitive compensation Comprehensive benefits package, including medical, dental, and vision HSA and FSA plans available for employees and dependents Work-life balance Generous PTO policy 401K plan including a 3% Employer Safe Harbor contribution Firm paid life insurance and long-term disability Employee Assistance Program Year-end bonuses and referral fee programs Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunities to all applicants and employees by maintaining a workplace free of discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as provided by law. FMG complies with all applicable federal, state, and local laws. This position is subject to our drug‑free workplace policy, which includes the ability to pass a pre‑employment drug screen. Employees may be subject to reasonable‑suspicion drug testing in accordance with Firm policies outlined in the Employee Handbook.

We are seeking a motivated and client-focused Client Service Representative to join our team. In this role, you will be responsible for handling a variety of client service tasks related to account management and operational support. The ideal candidate is a strong communicator with a passion for delivering exceptional service in a fast-paced environment. Key Responsibilities: Manage inbound and outbound calls with internal clients in a professional and efficient manner Provide support throughout the account opening and lifecycle processes Deliver world-class service aligned with company standards and client expectations Build and maintain strong working relationships with internal clients and stakeholders Troubleshoot and resolve client issues promptly and accurately Adapt to a dynamic work environment with changing priorities Qualifications: 1-2 years of experience in financial services, client service, or a related field Bachelor's degree preferred (4-year college) Strong communication and problem-solving skills Demonstrated ability to manage multiple tasks efficiently Interest in long-term career development within the financial services industry

Work for a leader in the custom packaging industry with an amazing culture and a collaborative team! Flexibility to work hybrid, 3 days in office and 2 days remote, after training. What will I do? As a Client Management Specialist, you will work closely with clients, suppliers, sales and internal teams to best meet client needs. This role assists with managing client product and business portfolios including creating client and supplier correspondence, processing orders, maintaining distribution spreadsheets, project tracking, research and managing budgets. The Client Management Specialist is the primary person responsible for following and managing an order from inception to payment. Communication, detail orientation, accountability, positivity, and time management are key to success. Ensure client portfolios and sales teams align to and emulate the company's policies, procedures, and behavioral expectations. Leading with quality and heart in every interaction. Communicate with sales agents, project managers, branch and corporate partners, clients, warehouse personnel and suppliers. Assist with initiating quotes in support of client product requests. Receive, process and place client orders including scheduling shipment of goods via land, air and or sea. Own and process Quality Management Standard documents - including ISO forms, Return Material Authorizations (RMA) and quality control action plans. Within the ERP system, capture of all supporting documentation for orders and portfolios included but not limited to freight invoices, inventory management documents and coordinate product receipt and release from location warehouse. Partner with Corporate Depts to ensure orders are processed for billing in a timely manner Requirements: Proficiency in Microsoft Word, Excel, Outlook and virtual communication and collaboration tools - such as Microsoft Teams, Webex and Zoom. ERP (Enterprise Resource Planning) system experience required. Experience in a corporate sales and service environment is preferred. This role offers the opportunity to work a hybrid working model following training. Submit your resume today!

Support Sales team as the product expert for the liquid packaging line. Responsibilities: General Maintain high level of product knowledge and application Perform product training for sales and after sales, project managers and engineers Sales Support the sales department / business units in the achievement of sales targets Support the sales department / business units in preparation of quotations Maintain the product related data and information within the relevant tools (e.g. sales related information in respect to Camos, engineering related information, such as: part numbers, drawings, bill of materials), or assembly related information, such as drawings Assist all relevant departments during: Customer consultation, costing gathering, negotiation, quotation, technical and commercial clarification (in particular: performance guarantees), and order execution Improvement and Development Collaborate with sales department / business units and determine required solution improvements and innovations Collaborate with technology owner and determine effective implementation strategies Provide assistance during improvement and innovation development All other duties as requested Educational Requirements: Bachelor's in mechanical or process engineering, or other technical degree Experience: 3-5 years of experience in packaging industry or other industry related field, experience in applications engineering Skills: Exceptional technical aptitude with an understanding of technical and commercial terms Ability to read architectural, mechanical and electrical blueprints with a solid understanding of basic electrical and mechanical control systems Advanced English communication skills, second language would be an asset (Spanish, German) Advanced computer skills (MS Office, AutoCAD, Inventor, Solid Edge) Ability to travel

Strategic Benefits Advisors, Inc. is a 30-employee Atlanta based benefits consulting firm focused on solving benefits-related problems for mid-size and large organizations. Located in Peachtree Corners, Georgia, SBA was founded in 2002 to provide strategic and tactical consulting and other value-added services related to employee benefits plans such as pension and 401(k) plans. We provide our employees with competitive pay and a wide range of benefits. See more information on our company at **************** We are seeking energetic, positive and self-motivated individuals with a high degree of customer service and analytical skills for our pension administration team. This Pension Specialist position includes: Assisting pension participants in the plans of various companies with their retirement process from initiation of retirement to beginning their payments Answering calls and providing a high degree of personalized customer service for pension participants Assisting participants with resolving issues with their data or in making changes to their data due to various life events Following up with participants and retirees to make sure any of their issues or changes are fully resolved and they are fully satisfied Preparing outgoing correspondence to participants and retirees Reviewing and processing incoming retirement paperwork and other correspondence received back from participants Following up with participants for any missing information to ensure completeness in a timely manner Researching and responding to requests from client contacts Performing tasks within a recordkeeping system necessary for the administration of pension plans, including data updates, dashboard reports, and reconciliation of monthly payments Setting up pension payments for new retirees or making necessary changes to their payments Performing other tasks within our company to support other consulting projects for clients A successful candidate must: Be very dependable to clients and team members and is punctual Have exceptional customer service skills Have good listening skills Enjoy talking to and assisting people including older individuals Accurately discern what participants are trying to convey Be detail oriented about data and financial information Have strong analytical and problem-solving skills Have good time management skills Desire to accurately execute and complete tasks in a timely manner Have an aptitude for complex concepts and an ability to master multiple systems Be a positive, energetic, self-motivated team player Be eager to learn Have good computer skills for Word and Excel at a minimum and quick to learn new software College degree a plus, but not required Previous pension plan administration is a plus, but not required Please note that this position is not a remote position; employees must come to the office daily.

Loan Servicing Analyst I We are seeking a detail-oriented and organized Loan Servicing Processor to join our team. The ideal candidate will be responsible for managing various aspects of loan servicing operations, ensuring accuracy and efficiency in processing invoices, modifications, and program terms. This role requires strong communication skills to collaborate with internal teams to resolve exceptions and improve processes. Essential Duties and Responsibilities 1. Process the daily incoming invoices every hour or more if volume is increased. 2. Distribute the manual invoices into analyst folders accounting for analyst team schedules. 3. Help manage the internal shared inbox for emails that need attention. 4. Purchase and modify invoices ensuring accuracy and compliance with company policies. 5. Initiate to resolve program term exceptions by collaborating across departments to ensure terms are accurately reflected. 6. Complete cross-training with department leaders to enhance skills and understanding across loan servicing functions. 7. Collaborate with team to identify ongoing sources of process improvement, suggesting and implementing enhancements to increase efficiency and accuracy. Qualifications: • High school diploma or equivalent required; additional education or training in finance or related field preferred. • Proven experience in loan servicing, invoice processing, or related financial operations preferred. • Strong understanding of financial software and systems; ability to learn new systems quickly. • Excellent organizational skills and attention to detail. • Effective communication skills, both verbal and written. • Ability to work independently and collaboratively in a team environment. Problem-solving skills with a proactive approach to issue resolution. Capacity to manage multiple priorities and deadlines effectively.

Responsibilities: Manages 80+ warranty and guarantee claims across multiple Suppliers from creation to completion with the foundational purpose of using claims to drive Supplier performance and accountability Analyzes and interprets complex data sets and attends meetings to create claims, solicits internal stakeholder feedback to ensure full contractual entitlement capture, and uses the correct external process for claim filing with each Supplier Files quarterly guarantee claims (Late Spares, Late Repairs, etc) with assigned Suppliers with a superior understanding of contract administration and strategies; strategically prioritizes and leverages Supplier relationships in regard to claim negotiations Builds and fosters relationships with Engineering departments, Materials groups, and production shops across TechOps to identify part failures and reliability issues Becomes adept at warranty strategy to allow for an innovative and insightful approach to claim negotiations to maximise claim value reconciliation within a constrained work environment Develops strong internal relationships with Sourcing Managers in Supply Chain to understand and execute on claiming contract entitlements Develops strong external (Supplier and Aircraft Manufacturer) relationships to enhance the ability to negotiate both contractual and concessionary claim settlements Proactively collaborates with and supports Repair Warranty; supports developing improvements to the efficiency, productivity, and performance of internal warranty processes Practices safety-conscious behaviours in all operational processes and procedures Experience: Must be comfortable with negotiations across all levels of management Must have exemplary written and verbal interpersonal skills Need to have advanced Microsoft Word, PowerPoint, and Excel proficiency Must be able to understand and develop complex spreadsheets and presentations, and interpret to peers and upper management alike Should have a high level of initiative and intuition in managing workload, identifying business issues for analysis, structuring projects, and implementing change Skills: Minimum of three years of relevant work experience Travel may be required 5-10% Education: Must have a bachelor's degree in engineering, Supply Chain, Business Analysis, Finance, Operations or Strategic Management (or other related degree) or a minimum of three years of relevant work experience About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Pranav Khurana Email: ******************************* Internal Id: 25-39085

Qualifications: • Must have a bachelor's degree in engineering, Supply Chain, Business Analysis, Finance, Operations or Strategic Management (or other related degree) or a minimum of three years of relevant work experience • Must be comfortable with negotiations across all levels of management • Must have exemplary written and verbal interpersonal skills • Need to have advanced Microsoft Word, PowerPoint, and Excel proficiency • Must be able to understand and develop complex spreadsheets and presentations and interpret to peers and upper management alike • Should have a high level of initiative and intuition in managing workload, identifying business issues for analysis, structuring projects, and implementing change • Travel may be required 5-10% Responsibilities: • Manages 80+ warranty and guarantee claims across multiple Suppliers from creation to completion with foundational purpose of using claims to drive Supplier performance and accountability • Analyzes and interprets complex data sets and attends meetings to create claims, solicits internal stakeholder feedback to ensure full contractual entitlement capture, uses correct external process for claim filing with each Supplier • Files quarterly guarantee claims (Late Spares, Late Repairs, etc) with assigned Suppliers with superior understanding of contract administration and strategies; strategically prioritizes and leverages client/ Supplier relationship in regards to claim negotiations • Builds and fosters relationships with client Engineering departments, Materials groups, and production shops across client TechOps to identify part failures and reliability issues • Becomes adept at warranty strategy to allow for innovative and insightful approach to claim negotiations to maximize claim value reconciliation within a constrained work environment • Develops strong internal (client) relationships with Sourcing Managers in Supply Chain to understand and execute on claiming contract entitlements • Develops strong external (Supplier and Aircraft Manufacturer) relationships to enhance ability to negotiate both contractual and concessionary claim settlements • Proactively collaborates with and supports Repair Warranty; supports developing improvements to the efficiency, productivity, and performance of internal client warranty processes • Practices safety-conscious behaviours in all operational processes and procedures

Essential Duties & Responsibilities: Greet and acknowledge all customers, ensuring a positive shopping experience and maintain the highest degree of customer service every day. Develop and foster positive relationships with customers to ensure return business. Assist customers and stylists by utilizing extensive knowledge of department merchandise, including fit, styling and trends. Ability to balance multiple customers in a fast-paced environment. Maintain a strong and active presence on the selling floor. Ensure presence on floor during peak sale hours of 11AM - 4PM, consistently driving business. Educate stylists by conducting product knowledge meetings, emailing stylists pictures of new receipts, sharing updates on best sellers and trends. Drive trunk show sales for assigned departments. Assist with styling, fittings and presentations for in-store and off-site events. Ability to work store events, varied hours/days, including nights, weekends and holidays as needed. Assist stylists with pulling stock and locating merchandise. Timely assimilation of new merchandise onto the sales floor with correct tagging and worked into back stock areas. Maintain inventory and stock room organization. Provide Front Desk/POS backup and support as the needs of the business dictate. Follow up and complete Slack requests in a timely manner. Completion, accuracy and timeliness of markdowns, transfers & RTVs. Ensure consistent company email communication and follow up. Assist with recurring physical inventory, as requested. Ensure the department is clean, neat and organized; adhere to merchandising and presentation standards. Maintain professional and supportive relationship with fellow team members, providing backup sales and support as the needs of the business dictate. Additional responsibilities may be added as the needs of the business evolve. Qualifications: 3+ years previous retail experience in a luxury environment preferred. Experience in working in a commissioned environment preferred. Experience in building clientele. Excellent organizational skills and ability to prioritize tasks. Highly motivated and results driven. Excellent communication skills. Ability to direct and resolve customer service issues, etc. Basic computer skills. Maintain a fashionable and daily styled personal appearance. Physical Demands: Speaking/Hearing: Ability to communicate information to customers. Standing: Remain upright on feet for sustained periods of time. Walking: Ability to move throughout the store. Flexibility including bending, stretching and lifting. Ability to lift up to 30 pounds, ability to move/carry product. Visual acuity to perform an activity such as viewing a computer terminal. Use of hands and fingers to handle or feel. Education: High School education or equivalent. Tootsies is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We are seeking a dedicated Enrollment Specialist to join our team. The Enrollment Specialist will guide prospective students through the enrollment process for our investing academy, ensure they are well-prepared for class, and follow up on their progress throughout their journey with us. Our Enrollment Specialists love people and have exceptional relationship-building skills. You will quickly bond with your prospect, establishing a strong rapport that allows you to fully explore their reason for seeking our education. Extensive and ongoing sales training is provided. Job Responsibilities: Sell financial/trading education and related products. Demonstrate a thorough knowledge of live classes, products, and extended services being offered by Trading Academy . Understand the general environment and terminology of the financial services, investing, and trading industry. Close at least 30% of all [assigned] initial free class (Market Timing Preview (MTP)) attendees. Contact prospects (Leads) and customers (Contacts) by telephone to discuss new enrollments in an MTP, Market Timing Orientation (MTO), classes, or Continuing Education. Respond to leads within 24 hours with zero new leads by the end of each day. Convert all newly assigned leads to contacts in the database daily with zero remaining Prospec t, Prospect-Workshop, and No Interest leads in the lead status dashboard and convert additional Continuing Education sales each week in the “Salesforce” database. Generate 50% or greater in MTP registrations from newly assigned leads and those already assigned “unconverted” leads in the database. Manage Prospects Attendance at MTP s. Verify attendance for each prospect within 24- 48 hours prior to an MTP. Maintain a show rate of 40% or higher. Conduct Continuing Education meetings with Students. Schedule & hold a follow-up meeting with each Student while in the center for class. Maintain follow-up calls with Students based on agreed date. Ensure students are engaging with their Student Support Specialist. Update Contact Status for all contact records. Primarily use Call Queue (CQ) for all contact calls and engagements and for scheduling any meetings, as it is linked directly to Salesforce (SF). Match student learning needs and goals with course content, training options and upcoming classes. Maintain contact with Students to discuss additional educational needs. Keep an appropriate trail of notes recorded in the database (Call Queue/Salesforce) for each action taken. Follow up with interested prospects that do not purchase at any OTA events. Follow up on opportunities automatically generated in (CQ)for each non-buying MTP Attendee and follow up on schedule. After the auto-generated opportunities then, continue to mine the database. Build excellent ongoing relationships with students and provide continuous consultation and resources on learning objectives, course offerings and Continuing Education. Review Potential Opportunities and initiate contact with customers. Document each call and follow-up task in CQ/SF. Maintain a consistent sales pipeline of new opportunities with Grads and close sales for Continuing Education. There should be no opportunities with a past Expected Close Date . Provide ongoing customer service and support. Ensure that commitments made to students are met and questions are answered. Ensure students are utilizing their Student Support options. Any other duties assigned by the Center Owner and Management. All duties and tasks assigned must be completed on time and meet the requirements outlined. Experience, Education, and Qualifications: 5 years of sales experience with at least 2 years in a consumer-based environment is preferred. A Consultative Sales Skill Set = the ability to connect and gain trust! Building continuous and productive relationships with our students. Ability to work some weekends every month and occasional evenings as needed. The ability to regularly exercise discretion and independent judgment. Excellent verbal and written communication skills are required. Basic computer skills and proficiency in Microsoft Office applications (Word, Excel, Outlook) is also a must. Salesforce.com experience is a bonus! Basic computer skills and proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) preferred. Experience with CRM tools (Salesforce) is desired. Experience selling financial products or education is preferred. High School diploma required; some college and college degree preferred. Physical Requirements: Ability to work some evenings as necessary. Some weekend work will be required.

Are you ready for what's next, now? We're looking for an Associate Collections Specialist for our office in Alpharetta, GA. The position is full-time, on-site 5 days a week in our Alpharetta office. You'll join an awesome team to support our growing customer base. About the Role We are seeking an Associate Collections Specialist to become a vital member of our Finance Team in our Alpharetta Office. In this role, you will play a key part in driving our financial success while cultivating strong relationships with a diverse range of customers, from small businesses to enterprise-level accounts. Key Responsibilities: As a Collections Specialist, you will be at the forefront of our cash collection efforts and will manage our accounts receivable. Your responsibilities will include: Collection Management: Generate weekly aging reports and actively engage with past due accounts through calls and emails, focusing on reducing Days Sales Outstanding (DSO) and enhancing our cash flow. Credit Evaluation: Assess customer creditworthiness to make informed decisions about credit limits and payment terms, ensuring a healthy accounts receivable portfolio. Relationship Development: Build and maintain strong relationships with a diverse portfolio of customers, addressing their queries and ensuring prompt resolutions to any invoice issues. Collaborative Problem-Solving: Partner with your Team Manager to compile insightful weekly reviews of accounts receivable ledgers and escalate billing disputes as necessary. Analytical Investigation: Investigate short-paid invoices and overpaid items, ensuring accuracy in our financial records. Target Achievement: Meet and exceed monthly targets while delivering high-quality work, balancing independence with teamwork. What we're looking for: 0-3 years' relevant experience in a dynamic environment Self-motivated and able to thrive in a fast-paced environment. Able to operate on own initiative and work independently while contributing to team goals. The ability to build and maintain relationships with both customers and internal teams. Attention to detail and a meticulous and structured approach. Proficiency in Excel and word processing Strong communication skills, with fluency in English being essential; additional languages are a valuable asset. What's in it for you? Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth. About Aptean At Aptean, our mission is to solve tomorrow's unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean' s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean' s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations. “At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” -TVN Reddy Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.