Specialist field engineer job description
Example specialist field engineer requirements on a job description
- Advanced technical expertise in engineering field.
- Knowledge of engineering principles and practices.
- Bachelor's degree in engineering or related field.
- 3+ years of experience in specialist engineering field.
- Ability to travel for field work.
- Strong problem solving and troubleshooting skills.
- Excellent written and verbal communication.
- Good organizational and time management skills.
- Ability to work independently and collaboratively.
- High level of customer service.
Specialist field engineer job description example 1
L3Harris specialist field engineer job description
Job Location: Anaheim, Ca
Job Description: Under limited supervision, this position provides a variety of high-level comprehensive engineering services to both internal and external customers in factory and in the field. This position will be required to work on high-powered electronic equipment in an industrial environment, aboard ships, as well as commercial facilities. This role will be required to perform emergency and scheduled maintenance and assist in the removal, modernization, and installation of customer equipment and may be required to troubleshoot equipment down to component board level. Must be able to read and interpret schematics, wiring diagrams and installation drawings. Familiarity with Nuclear Navy principles and regulations desired. Must be able to document all test findings, status and initiate procedure changes as required by company procedures.
Essential Functions:
+ Performs field service activities (e.g. verification/validation activities, field change instruction development, tech manual development and markups) in the support of engineering projects or programs.
+ Assists in the installation of customer equipment and on-site acceptance testing.
+ Complete and submit expense reports and any other associated paperwork covering activities in the field.
+ Assists with proper preparation prior to responding to any field effort, including but not limited to; travel requests, security information, checking of test records, installation records, required tools, and any previous modifications.
+ Apply electronic theory and knowledge to perform operational tests, gather data, analyze faults, and perform repair/upgrade in company military product lines utilizing all available documentation. This will encompass equipment in all phases of product lifecycle, including: prototype and pre-production, production, and fielded equipment and will typically include: PWAs, Subassemblies, Modules and completed Systems, Test Equipment, and proprietary Test Fixtures and Test Sets.
+ Troubleshoot problems and perform repairs, tests, and alignments to other company equipment. This includes analog and digital circuitry and appropriate mechanical adjustments.
+ Assists in special reports, engineering changes, failure analysis and any other requirements for product improvement and quality. Supports engineering for any required testing, including Qualification testing.
+ Responsible for following all proper safety requirements.
Qualifications:
+ Naval nuclear experience highly desired
+ Requires proficient knowledge of job area typically obtained through advanced education combined with experience. May have practical knowledge of project management. Bachelor's Degree and minimum 4 years of prior relevant experience or 2 years post-Secondary/ Associates Degree and a minimum of 8 years of prior related experience. Graduate Degree and a minimum of 2 years of prior related experience Must be physically able to work in confined spaces, climb ladders, move auxiliary equipment on casters, lift and carry heavy parts and sub-assemblies, and be able to perform the above duties indoors and outdoors during inclement weather.
+ Willing to travel nationwide with notice.
+ Must be able to obtain a DOD Secret clearance and a U.S. passport.
Preferred Additional Skills:
+ Graduate of military technical trade schools (e.g. Navy Nuclear Power School (ET or EM), Navy Aegis "C" school, etc.) with relevant experience in maintenance and operations desired.
+ Demonstrated experience with Nuclear Navy Processes and Procedures (including Verbatim Compliance) desired.
+ Current DOD Secret clearance
L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Specialist field engineer job description example 2
Synergy Services Corporation specialist field engineer job description
The successful candidate will work regular weekly hours from Monday to Friday 9am to 6pm. The candidate will need to be flexible depending on team requirements, hours may change slightly from week to week.
Reporting to:
Field Service Team Leader - US
As a Field Services Engineer you will:
You will assist in running our "Tech Bar" service — offering a range of support, advice and training, and empowering users to get the most from their tech. This role will require you to spend some of your time on client sites, either as part of regular maintenance visits, project work or responding to incidents which cannot be resolved remotely.
Responsibilities:
- As a support professional, you will diagnose, prioritise and investigate incidents, according to defined procedures, and will assist in keeping all documentation up-to-date.
- You will perform remote and onsite troubleshooting, employing diagnostic techniques, specialist tools, and directed questions.
- You will carry out scheduled maintenance visits to clients on pre-agreed schedules.
- You will assist in the problem management process and ensure all relevant information is logged to avoid rework following ticket escalation.
- You will assist senior engineers with the investigation and resolution of network and infrastructure problems where necessary, and carry out specified maintenance procedures as directed.
- You will document incident resolution and assist in the creation of knowledge base articles to aid clients and internal teams.
- You will receive and prepare IT equipment, such as computers, printers and network equipment, to send to client sites. This process involves asset management procedures, preparation of delivery documentation and coordinating couriers.
- You will follow change management procedures, including documentation updates where appropriate.
- You will participate in an on-call rota, to provide emergency out-of-hours cover.
Essential Skills:
- Excellent written and verbal communication skills.
- Understanding of SLA and KPI terminology and how they apply in the context of a managed IT service provider.
- Calm under pressure with the ability to manage conflicting priorities.
- Equally happy to work as part of a team, as well as individually where necessary.
- Self-motivated to find solutions to customer issues under guidance from senior members of the team.
Experience:
Twelve months working in a customer focused IT role, such as a service desk, or technical support function.
Education:
Relevant degree or qualified through equivalent experience.
Technology:
Good understanding of a wide range of end user devices and operating systems including (but not limited to):
- Apple, computers, tablets and mobile devices.
-
Deep understanding and knowledge of Apple mac OS.
- Basic knowledge of backup and restore procedures.
- Knowledge of cloud office productivity suite administration (Office 365, Google Cloud etc).
Customer:
- Ability to diagnose and resolve technical issues as reported by customers, within own skill set; able to determine where escalation is required.
- Outstanding customer service skills, demonstrating ability to empathise with a wide range of clients across diverse industries and technical proficiency.
- Ability to build relationships with internal and external customers and stakeholders.
- Passion for understanding how technology affects customer operations.
Desirable skills and qualifications:
- Experience providing support for Apple products including Mac, Iphone and Ipad.
- Experience using and troubleshooting Hyper V.
- Degree in IT, Computer Science or relevant field.
- Familiarity with Adobe Creative Cloud suite.
- JAMF, Addigy, MDM experience
- Experience with Helpdesk ticketing systems (e.g. ZenDesk, Autotask, ConnectWise).
-
Cisco Meraki administration skills.
Specialist field engineer job description example 3
NiSource specialist field engineer job description
**Responsibilities:**
**Projects/External Customers**
+ Promotes and assures safe working environment and public safety.
+ Manages capital and O&M budgets while designing work.
+ Manages maintenance/system improvement projects to ensure timely completion of compliance and/or system related issues.
+ Manage customer requirements for electric service by meeting customer and project milestones within a timely manner.
+ Design/manage electric utility projects utilizing effective project management techniques.
+ Prepare/complete complex detailed CAD drawings, permits, easements, other relevant documents, and document projects in computerized systems, (CIS, Maximo, etc.) for each project.
+ Coordinate fieldwork on projects; provide engineering direction and synchronization with outside agencies, internal departments, and/or customer representatives.
+ Provide engineering solutions that effectively meet the needs of the customer and Company while still adhering to the financial goals of the Company and maintain projects within budgetary constraints.
+ Work a flexible schedule, including overtime, as needed to meet engineering needs.
**Maintenance/Internal Customers**
+ Provide NIPSCO departments with technical expertise to help solve operational problems.
+ Provide cost effective solutions and follow through to resolve requirements.
+ Provide support to Operations during gas and electric system interruptions and outages, including storm restoration.
+ Evaluate electric system performance, analysis of weaknesses, and provide solutions for improvement as needed
**Business/Compliance**
+ Complete Learning Management System (LMS) Modules prior to due date
+ Comply with all Safety Standards and Practices
+ Monitor Hold/In-Service/Supplemental Reports and address items in a timely manner
+ Attend yearly Peer Review meetings to forecast the following year's budget
+ Submit timesheets and expense reports on their due date
+ Understand Incident Reporting Procedures
Qualifications:
**This position will be filled as an Engineer or Specialist depending on degree and experience.**
**Engineer I / Specialist I**
+ Graduate from a four year ABET accredited college or university with a Bachelor of Science in Engineering **OR** Engineering Technology
+ Understanding of basic engineering/technical theories and principles
+ Understanding of basic practices of researching technical design issues, evaluating alternatives, making sound recommendations and preparing and presenting recommendations
+ Ability to read/interpret drawings/standards to analyze/solve problems
+ Knowledge of computer applications such as AutoCad
+ Knowledge of electric engineering
+ Ability to deal with a variety of individuals from various socio-economic, cultural and ethnic backgrounds.
+ Good written and oral communication skills
+ Valid Driver s License
+ Ability to perform duties under close supervision
**Desired Qualifications**
+ Understanding of basic principles of project management
+ PMP Certification
+ Experience in the electric utility industry
**Engineer II / Specialist II**
+ 2 to 4+ years of electric utility experience and a graduate from a four year ABET accredited college or university with a Bachelor of Science in Engineering **OR** Engineering Technology
+ All of the qualifications for Engineer I including:
+ Increased understanding of basic engineering/technical theories and principles.
+ Increased understanding of basic practices of researching technical design issues, evaluating alternatives, making sound recommendations and preparing and presenting recommendations
+ Ability to perform duties with some supervision
**Desired Qualifications**
+ Understanding of basic principles of project management
+ PMP Certification
+ Experience in the electric utility industry
+ Working knowledge of operations support systems, i.e. Maximo, Work Management, GIS, CIS
**Engineer III / Specialist III**
+ 4 to 9+ years of electric utility experience and a graduate from a four year ABET accredited college or university with a Bachelor of Science in Engineering **OR** Engineering Technology
+ All of the qualifications for Engineer II including
+ Proficient in engineering/technical theories and principles
+ Proficient in basic practices of researching technical design issues, evaluating alternatives, making sound recommendations and preparing and presenting recommendations
+ Proficient in dealing with a variety of individuals from various socio-economic, cultural and ethnic backgrounds
+ Proficient in written and oral communication skills
+ Ability to perform duties with minimal supervision
**Desired Qualifications**
+ Proficient in principles of project management
+ PMP Certification
+ Experience in the electric utility industry
+ Working knowledge of operations support systems, i.e. Maximo, Work Management, GIS, CIS
**Senior Engineer**
+ 7 to 12+ years of electric utility experience and a graduate from a four year ABET accredited college or university with a Bachelor of Science in Engineering **OR** Engineering Technology
+ All of the qualifications for Engineer III including:
+ Skilled in engineering/technical theories and principles
+ Skilled in basic practices of researching technical design issues, evaluating alternatives, making sound recommendations and preparing and presenting recommendations
+ Skilled in dealing with a variety of individuals from various socio-economic, cultural and ethnic backgrounds
+ Skilled in written and oral communication skills
+ Ability to perform duties with increased latitude for un-reviewed work
**Desired Qualifications**
+ Demonstrated leadership
+ Skilled in principles of project management
+ PMP Certification
+ Experience in the electric utility industry
**This position will be filled based on the selected candidate's experience and education.**
+ Engineer Level I / Specialist I
+ Engineer Level II / Specialist II
+ Engineer Level III / Specialist III
+ Sr. Engineer
**Disclaimer**
This description is not designed to be a complete list of all duties and responsibilities required of the position.
**Inclusion & Diversity**
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.
Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.
Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.
**Equal Employment Opportunity**
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, genetic information, or any protected group status as defined by law. Each employee is expected to abide by this principle.
**By applying, you may be considered for other job opportunities.**
**Safety Statement**
Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.
**Posting Start Date:**
2022-09-26-07:00
**Posting End Date (if applicable):**
**Please note that the job posting will close on the day before the posting end date.**