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  • Youth Development Specialist - Relocation to Hershey, PA Required

    Milton Hershey School 4.7company rating

    Specialist job in Fort Wayne, IN

    Located in Hershey, PA, Milton Hershey School (MHS) is a top-notch home and school where over 2,100 pre-K through 12th grade students from disadvantaged backgrounds are provided an extraordinary, cost-free, career-focused education. This is made possible by the generosity of Milton and Catherine Hershey, who established the school in 1909 and ensured it was fully endowed. Thanks to their foresight and generosity, the school has over 12,000 graduates and continues to expand to serve more students. MHS is hiring married couples to serve as Full-time Flex Houseparents. In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8-13 students living in the home. Flex Houseparents play a vital role in creating a structured, family-like environment that fosters students' academic, emotional, and social development so they can reach their full potential. Responsibilities include: Providing daily supervision and mentorship Managing household routines and student schedules Administering medications and ensuring student wellness Driving students to activities, as well as planning and actively engaging in developmental and recreational activities with students Leading daily devotions and accompanying students to Sunday Chapel Overseeing budgeting and household reporting Upon hire, Flex Houseparents initially support various student homes and follow a working schedule of nine consecutive days on duty, followed by three days off. On weekdays, houseparents have unscheduled time while students are in school. Flex Houseparents eventually transition into a Placed Houseparent role, where they live and work with the same group of students in their own student home. Benefits include: Salary: $44,768.00 per person (approximately $168,000 total compensation per couple, including free housing, meals while on duty, utilities, and more) Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings Relocation assistance and paid training provided Paid time off provided at designated times throughout the year Qualifications: Qualifications include: Experience working or volunteering with youth This is a two-person role for couples legally married for at least two years Both spouses must be age 27 or older No more than three dependent children may reside in the student home Commitment to a smoke-free and weapon-free campus; no alcohol permitted while on duty Pet limitations: only fish and one dog of approved breeds allowed Valid U.S. driver's license and ability to become certified to drive student home vans Comfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited) High school diploma or GED required Ability to lift to 50 lbs. Demonstrated integrity and professionalism; MHS staff serve as role models for students This is a unique, challenging, and rewarding career and life choice that requires a high level of commitment to student success from both spouses. For consideration, both spouses must complete individual employment applications. To learn more and apply, visit ****************
    $50k-73k yearly est. Auto-Apply 1d ago
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  • Customer Care Specialist I

    Legrand AV, Inc.

    Specialist job in Fort Wayne, IN

    Thank you for your interest in becoming part of the team at Legrand! GENERAL PURPOSE This position is responsible for providing information about the Company's products and resources to customers and sales team members placing inquiries via phone, e-mail, or other communication channels. This position also performs other functions and follow-up activities related to product returns, customer care, order entry and order management. DUTIES AND ACCOUNTABILITIES Respond to requests and inquiries received via phone, e-mail, chat, text or fax by providing accurate information regarding pricing and availability, order tracking information, cross reference look ups, and product solutions (e.g. projection screen, building mounting, rack configuration, camera specification, etc.) for our customers Enter orders received via e-mail, EDI, phone or other communication channels Follow-up with customers whose orders are incomplete or have issues that need to be resolved to ensure world class customer care Assist customers in navigating to and using website Process incoming requests from customers for returns and/or credit within brand guidelines, and, when applicable, giving estimates for repair and providing follow up to ensure timely processing Respond to customer non-technical problems in a timely fashion Identify opportunities to cross-sell or up-sell products from customer-initiated contacts Enter customer feedback tickets into SAP on a timely and consistent basis, regarding the types of calls and inquiries being received Maintain current knowledge of company products and processes through training and other available resources Follow established procedures to complete work Perform work at or above pre-established performance objectives Understand workplace hazards and take steps to proactively prevent and report hazards or injuries in the workplace. Cooperate in Safety Programs, initiatives, and investigations. Demonstrate our core values of Customer, People, Integrity, Teamwork, Continuous Learning & Improvement, and Empowerment & Accountability JOB REQUIREMENTS Essential Knowledge, Skills and Abilities Required: Ability to multi-task and manage several duties simultaneously is essential Demonstrated customer-focus orientation Outstanding listening, comprehension and oral/written communication - including grammar, spelling, punctuation and writing composition skills Strong attention to detail, organization and follow-through skills Strong problem-solving skills High degree of professionalism including flexibility and willingness to change schedules to meet customer needs Proven ability to work independently and as a member of a team High degree of confidence and resourcefulness Proven reliability - attendance and punctuality Intermediate personal computer skills including prior use of standard functions with word processing, spreadsheet and e-mail packages Strong 10-key and keyboarding skills Minimum Education and Experience Required: High school diploma or equivalent with minimum of three years of customer care experience, preferably in a product support call center affiliated with manufacturing Special Job Requirements: Scheduled hours for employees in this position vary by location to support business hours Overtime and weekend hours may occasionally be required Preferred Qualifications: Bachelor's Degree in marketing, sales, finance, or other business-related field Previous experience with SAP application and contact management (ACD) system WORKING CONDITIONS/PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required (for the majority of the working day) to sit and make coordinated movements of the fingers for data entry on a keyboard. General office (call center) environment Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Legrand AV is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, age, sex, national origin, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment. If you'd like to work in a fun, creative, business-casual environment that offers a comprehensive benefit package, we encourage you to apply! Legrand is an equal employment opportunity employer. For California residents, please see the link for the Privacy Notice for Candidates. California law requires that we provide you this notice about the collection and use of your personal Information.
    $27k-33k yearly est. 5d ago
  • Mortgage Resolution Specialist - Wheeling, WV

    Wesbanco Bank Inc. 4.3company rating

    Specialist job in Defiance, OH

    Back Mortgage Resolution Specialist #51-8641 Multiple Locations Apply X Facebook LinkedIn Email Copy Location This position is hybrid. The employee is split between remote and office work on a formalized schedule. Consideration for location will be Bank Plaza - Wheeling, WV, Defiance Main - Defiance, OH, Ellwood City - Ellwood City, PA, Youngstown Main - Youngstown, OH and West Dixie - Elizabethtown, KY Market Wheeling Work Hours per Week 37.5 Requirements High school diploma or General Education Degree (GED). Associates Degree preferred. Minimum of Two (2) years banking experience. Minimum of One (1) year of collection experience. Comprehensive or the ability to learn all applicable state and federal regulations relating to the collection of residential real estate loans including the January 2014 CFPB guidelines preferred. Job Description SUMMARY: Manage the day-to-day collections of a portfolio of residential real estate secured loans. Provide borrower with options that may help avoid a foreclosure. Submit completed modification request packages for decision and assist borrower with follow-up actions as appropriate. Serve as the first point of contact with the borrower throughout the Loss Mitigation process. Maintain a comprehensive knowledge of mortgage loan servicing requirements and regulations including loss mitigation options. Maintain a comprehensive knowledge of applicable state and federal regulations relating to collections and ensure that the Bank's policies and procedures are compliant with the same. Ensure adherence to stated timelines throughout the collection and loss mitigation process to ensure CFPB compliance. ESSENTIAL DUTIES AND RESPONSIBILITIES: Initiate outbound and receive inbound phone calls relating to the collection of delinquent accounts. Reduce delinquency, prevent foreclosure, and minimize charge offs/charge downs on accounts assigned to your work queue through department business system (CARM Pro). Determine reason for non-payment. Skip Trace on accounts to locate customers for which you have not established phone contact to verify phone number, address, place of employment for the maker and co-maker(s) on the account. Review all Bank systems as needed (FIS Intellect, Image Centre, etc.) to determine the scope of the customer relationships as well as facilitate in the collection of the account. Prepare letters and correspondence to customers while maintaining compliance with CFPB requirements. Negotiate payment arrangement with borrower(s). Maintain detailed tracking log on all accounts as you work through the collection and loss mitigation process. Process GL and Payment Tickets as applicable when payment is received. Assist borrowers in understanding options available to avoid foreclosure including Short Sale, Deed in Lieu of Foreclosure, Forbearance Options and Modification. Provide borrower with information about Loss Mitigation options available and actions borrower must take to be evaluated for those options as well as applicable Loss Mitigation deadlines. Provide status updates on any Loss Mitigation application and the circumstances under which the Bank may refer a loan for foreclosure. Review Loan Modification packet and supporting documents to determine if information is complete and assist borrower with follow-up as appropriate. Submit completed Loss Mitigation packages for approval. Adhere to stated timelines throughout the collection and Loss Mitigation process. Verify "Proof of Insurance" for collateralized loans as needed. Order appraisals when appropriate. Analyze Loan/collateral file to make recommendation for appropriate action. Review personal credit and asset reports to make recommendations as to appropriate strategy. Organize and prepare files to be referred for foreclosure. Make appropriate file notations for all correspondence and any other events to CARM Pro system. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Willingness to provide a level of service which will clearly differentiate us from our competitors. Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills. Ability to accurately follow instructions on a variety of subjects. Must be able to manage time effectively. Must be willing to work as part of a team. Ability to maintain confidentiality. Ability to accurately handle work detail. Ability to work in a high pressure fast paced work environment. MS Office, including Word, Excel and Outlook. Knowledge and ability to use FIS Intellect and CARM Pro Collection System preferred. Full-Time/Part-Time Full-time Area of Interest Credit Administration All Locations Wheeling, West Virginia, United StatesDefiance, Ohio, United StatesEllwood City, Pennsylvania, United StatesElizabethtown, Kentucky, United StatesYoungstown, Ohio, United States
    $32k-44k yearly est. 2d ago
  • Claims Specialist - Hybrid (3 days in the office)

    Swiss Re 4.8company rating

    Specialist job in Fort Wayne, IN

    Are you a claims professional with at least 3 years of Mortality Claims experience and an interest in career development? If so, this role may be for you! We are looking for a strategic thinker with leadership skills who has a desire to further hone this skillset and continue to grow their Claims career. About the Role This Claims Specialist position has responsibility for handling Mortality, while also supporting internal and external customers. You will manage a caseload of claims from receipt to final resolution of mortality, group life, accidental death, disability income, and wavier of premium claims Additional key responsibilities include: * Investigate, evaluate and settle claims, applying technical knowledge and people skills to effect fair and prompt claim resolution. * Complete detailed reviews of claim related issues, document the claim file appropriately. * Set and maintain appropriate and timely claim reviews and consultations for clients * Maintain strong client focus by aggressively and proactively researching issues, providing support and assuring client satisfaction in a timely fashion. * Support Underwriting team needs for Claim information and consultation on coverages. * Provide quality claims input to the business as required e.g. changes to philosophy and best practice standards * Support developing technical expertise e.g. participation in claim seminars, training and audits * Contribute required claims information for business reporting purposes * Contribute to business projects and initiatives ensuring relevant claims issues are considered in broader based company activities * Support development on processes/systems where required * Adhere to risk management guidelines and practices About the Team The Life and Health team includes colleagues from multiple Swiss Re offices throughout the US. We are a diverse and inclusive team that works well in a collaborative environment while fostering and developing independent thought. About You You are focused, self-motivated and a confident decision maker who is proactive, well-organized and can work well both independently and as part of a team. You bring superior interpersonal, written & verbal communication skills enabling your past and future success in building and maintaining relationships. And you are comfortable interacting directly with insureds, brokers, attorneys, and key stakeholders at any level. * 3 years' experience handling mortality claims, with some of this experience in a paperless environment. * Experience with complex mortality claims a plus * Excellent customer service skills and experience collaborating with underwriters, clients, brokers and internal and external business partners. * Strong data analytic skills to include recognizing trends or patterns within claims. * Interest in developing leadership and management skills * Bachelor's degree or equivalent industry experience Our company has a hybrid work model where the expectation is that you will be in the office three days per week. This role is not eligible for either relocation assistance or visa sponsorship. The estimated base salary range for this position is $84,000 to $140,000. The specific salary offered for this, or any given role will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget. At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation. About Swiss Re Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled. During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed. Keywords: Reference Code: 136445 Nearest Major Market: Fort Wayne Job Segment: Claims, Underwriter, Risk Management, HR, Insurance, Finance, Human Resources
    $84k-140k yearly 10d ago
  • Intake Specialist

    Allen County-In 4.5company rating

    Specialist job in Fort Wayne, IN

    Department: Community Corrections FLSA Status: Non- Exempt Under the direction of the Senior Intake Case Manager, the Intake Specialist conducts screenings on referred defendants, meets with, and explains all rules and conditions of supervision and completes an Indiana Risk Assessment System (IRAS) Interview for all new participants, and assists in other operations of the Intake Division as needed. This position is covered as defined by The Board of Commissioners of the County of Allen Employee Handbook. ESSENTIAL FUNCTIONS: Represents Allen County Community Corrections (ACCC) at the Allen County Superior and Circuit Court on a daily basis and files Home Detention Screening Reports in Felony Court. Conducts and/or oversees screening for defendants in the Allen County Jail who are currently incarcerated and awaiting sentencing. Reviews with the defendants all guidelines, rules, and regulations of the home detention program, ensuring paperwork is complete and signed. Determines location and persons the defendant wishes to reside with, contacting and scheduling a screening to review the guidelines, rules, and regulations of the home detention program prior to the defendant's release from incarceration. Oversees or conducts group screenings for all defendants not incarcerated and persons wishing to reside with an incarcerated defendant. Ensures defendant and other persons in the household complete and sign all required paperwork. Prepares a file for each defendant, ensuring all information is accurate and all pertinent forms are included. Distributes the home detention guidelines, rules and regulations answering any questions. Completes an IRAS with each new participant within seven days of Intake in accordance with the standards and training set forth by the Indiana Office of Court Services. Assist with status paperwork for suspended cases to the appropriate agencies, advising the participant completed intake as ordered or failed to show for a scheduled intake. Acts as a liaison between ACCC and numerous courts, attorneys, and other officials, bringing concerns and questions to relevant staff members. Performs all other duties as assigned, including overtime as required. Uses principles of evidence-based practices as a guide in interactions with program participants and in the development of department programs.Completes program participants intakes. Maintains current, accurate case files, including classifying participants according to risk based on IRAS results, recording defendant's behavior and compliance with court's order.Maintains current, accurate case files, including classifying participants according to risk based on IRAS results, recording defendant's behavior and compliance with court's order. Reviews all requests from participants to leave their residence or ACCC Residential Services Facility for approval or denial, using established pass guidelines. Contacts participants on a daily basis to notify if a request has been denied or approved and if approved the participant is given the exact times they are permitted to be away from their residence or ACCC Residential Services Facility along with any other special instructions. Investigates all pass and weekly schedule verifications received along with the electronic monitoring printout to ensure compliance and to verify the participant's whereabouts are known during the entire time they were away from their residence or the ACCC Residential Services Facility; writes violation as needed for noncompliance and forward to the assigned case manager for disciplinary actions. Documents all pass requests, pass verification and schedule verification into the case management software (SRS) so that appropriate reports may be processed and the participant's whereabouts can be tracked and verified in the future. Documents pass, schedule and job search information into the assigned database daily so that other staff has the pertinent information regarding the participant's whereabouts to ensure participant compliance. Receives, organizes, and reviews all participant requests to be away from their residence as outlined in the Performance Pass Program. Staff pass with appropriate case manager or supervisor once a determination has been made for final approval or in cases where the requested location does not comply with stated guidelines. Notifies participant of approval or denial, enters pass request and verification, reviews verification and electronic monitoring printout for violations, writes any participant violations for non-compliance and forwards to assigned case manager. Returns phone calls to participants requesting information, requesting status information on submitted pass requests, request to leave their residence or the ACCC Residential Services Facility outside of the proper written notification time frame, and contacts other agencies regarding passes or issues that need immediate attention. Organizes and prioritizes all pass and schedule request received in a timely manner to ensure that Court appearances, medical and employment requests are processed immediately based on the date requested; determines which passes need immediate attention based on the date requested to leave, date submitted and location and reason requesting. Meets with participants on a daily basis for pass and schedule requests needing immediate attention such as court appearances, medical attention and employment requests, answer questions participants have regarding pass policies and requests. Performs orientation weekly for new participants to explain the pass and schedule policy and procedures in detail including requests to leave and job search passes, along with the appropriate way to complete requests forms and verification and the guidelines for requesting to leave their residence or the ACCC Residential Services Facility. Facilitate job search daily for participants who are unemployed or seeking other employment; approves times and locations participants are permitted while on job search; investigates verification; writes all violations as needed and forwards to the appropriate staff member. Enters job search attendance into SRS within approved guidelines and forwards required paperwork to the appropriate staff members. Access numerous computer databases to obtain information and verify and investigate pass requests and weekly schedule information. Manages the Resource Lab daily for those participants who are unemployed or seeking other employment. (Day Reporting Center only) Ensures that all participants who are scheduled to report to the Resource Lab are present and enter compliance or non-compliance into appropriate databases. Ensures that required paperwork is forwarded to appropriate staff members. (Day Reporting Center only) Effectively communicates with participants, family members and other agencies. Verifies participants work hours with employer before approving weekly schedule. Documents all approved weekly schedules into SRS case management software according to verified work hours. Documents information in the Communications staff database on a daily basis to ensure compliance in an accurate and timely manner. Reviews all approved pass requests with verification and Electronic Monitoring printouts/Residential Facility records to ensure compliance. Writes violations as needed and forwards to the appropriate staff member. Performs all other duties as assigned, including overtime as required. Uses principles of evidence-based practices as a guide in interactions with program participants and in the development of department programs. Must model Pro-Social behavior at times and in all places. REQUIREMENTS: Bachelor's Degree in business, Criminal Justice, or related field One-year prior experience working in the criminal justice field or other human service. Ability to be certified in Indiana Risk Assessment System (IRAS) Tool Training/Application Knowledge of legal terminology and Court proceedings Ability to use Microsoft Office and job-related computer software and database programs. Knowledge of or ability to learn Indiana Department of Correction regulations. Strong written and verbal communication skills The agency subscribes to the National Institute of Corrections' Eight Principles of Effective Intervention (EBP), must be able to complete required Correctional EBP training programs and demonstrate competencies that focus on empirical recidivism risk reduction strategies. Ability to use a variety of standard office equipment. Knowledge of evidence-based principles and practices. DIFFICULTY OF WORK: The Intake Specialist performs work that is restricted in scope, but of substantial intricacy when conducting screenings on referred defendants and explaining rules and conditions of newly accepted home detention participants. Judgment is needed in selecting the most pertinent guidelines. RESPONSIBILITY: The Intake Specialist is responsible for standardized practices when presenting guidelines, rules and regulations to defendants and persons residing with an incarcerated defendant regarding the Home Detention Program. Work is reviewed for adherence to instructions and soundness of judgment. PERSONAL WORK RELATIONSHIPS: The Intake Specialist maintains frequent contact with other County employees, court personnel, defendants and their families and the general public regarding the Home Detention Program. WORKING CONDITIONS: The Intake Specialist works in and out of an office setting with frequent contact with potentially dangerous, violent, and abusive program defendants convicted of various misdemeanor and felony offenses. There is some standing and walking with frequent sitting. Some lifting of up to 40 pounds, bending, reaching overhead, and kneeling is required. Frequent mental/visual effort, attention to detail, detailed inspection, and typing are to be expected. SUPERVISION: None LICENSING: Valid Driver's License IMMEDIATE SUPERVISOR: Senior Intake Case Manager/Court Liaison HOURS: 40 hours/week as assigned; Tues-Friday 7:00am - 4:30pm, Saturday 10a-2p. Some evening and weekend hours; overtime as required
    $27k-33k yearly est. 12d ago
  • Technical Support Specialist I

    Denali Advanced Integration 3.4company rating

    Specialist job in Fort Wayne, IN

    Benefits: U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law. Summary of Position: The Technical Support Specialist I plays a crucial role in ensuring the operational efficiency and functionality of Denali's solutions in various locations. This role involves providing on-site technical support, troubleshooting hardware and software issues, and maintaining a high level of customer satisfaction. Key responsibilities include diagnosing problems, implementing solutions, and offering training to end-users. The Field Support Technician must possess strong communication skills and technical expertise to deliver effective support in dynamic environments. Essential Functions: * Install, configure, and maintain Denali Solutions at customer locations * Collaborate with clients to understand their unique requirements and provide tailored solutions * Conduct on-site assessments to ensure compatibility and optimal performance of systems * Provide training to client's staff on the operation and maintenance of installed systems * Collaborate with the engineering team to enhance and customize solutions based on client feedback * Maintain accurate documentation of installations, configurations, and troubleshooting procedures * Effectively communicate with clients to address inquiries, provide technical support, and offer guidance on system optimization Competencies: * Ensures Accountability * Tech Savvy * Communicates Effectively * Values Differences * Customer Focus * Resourcefulness * Drives Results * Plans and Prioritizes * Decision Quality * Self-Development Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine and printer. Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs. Required Education and Experience: * High School Diploma * 1-3 years of Experience Qualifications: * 1-3 years of combination Hardware/Software/IT experience supporting both proprietary and standard applications * Forklift certification or willingness to obtain * Strong ability to troubleshoot hardware and software problems * Travels to customer locations as necessary to provide service * Strong written and verbal communication skills * Attends regular ongoing education as scheduled by the employer or manufacturer of equipment AAP/EEO Statement: 3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race, color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $37k-63k yearly est. 48d ago
  • Technical Support Specialist I

    Workbox Staffing 3.9company rating

    Specialist job in Fort Wayne, IN

    Job DescriptionTechnical Support Specialist ILocation: Fort Wayne, IN Pay: $20.00-$27.00 per hour Direct Hire Opportunity! Job SummaryAre you a tech-savvy problem solver who enjoys working directly with customers? We're seeking a Technical Support Specialist I to support and maintain Denali's technical solutions at customer locations. In this role, you'll be a key contributor to system performance, customer satisfaction, and successful on-site installations while working in dynamic field environments. What You'll Be DoingAs a Technical Support Specialist I, your core responsibilities will include: Installing, configuring, and maintaining Denali hardware and software solutions at customer sites Troubleshooting and diagnosing technical issues to ensure system functionality and optimal performance Collaborating with customers to understand requirements and deliver tailored technical solutions Conducting on-site assessments to confirm system compatibility and performance Providing hands-on training to customer staff on system operation and maintenance Working closely with engineering teams to improve and customize solutions based on client feedback Documenting installations, configurations, and troubleshooting activities accurately Communicating clearly with customers to address inquiries and provide ongoing technical support In addition, you will support warehouse operations between assignments and travel extensively to customer locations as needed.What We're Looking ForQualifications: High School Diploma or equivalent 1-3 years of experience in technical support, IT, hardware, or software environments Experience supporting both proprietary and standard applications Forklift certification or willingness to obtain Ability to travel up to 100% of the time - various US locations and some international. Skills: Strong hardware and software troubleshooting abilities Excellent written and verbal communication skills Customer-focused mindset with strong problem-solving skills Ability to document processes and follow technical procedures Comfortable working independently and as part of a team Work Environment & Physical Requirements Work is performed in professional office, warehouse, and customer-site environments Frequent computer and office equipment use Ability to move equipment and boxes weighing up to 30 lbs Extended periods of standing, sitting, and moving throughout workspaces #FW18
    $20-27 hourly 17d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Specialist job in Fort Wayne, IN

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $37k-52k yearly est. 60d+ ago
  • Women's Health Business Specialist - Fort Wayne North, IN

    Astellas Pharma 4.9company rating

    Specialist job in Fort Wayne, IN

    Developing innovative therapies is one of the most challenging, most essential, and personally rewarding fields in science. This is the most exciting time to be a part of Astellas, a company with a uniquely collaborative and patient-focused culture. There's something special about working at Astellas. It's reflected in our focus on the people we serve, the way we treat each other and the results we achieve together as a company. Astellas is announcing a Women's Health Business Specialist opportunity in the Fort Wayne North, IN area. The Role Achieve territory sales goals by promoting Astellas products and services to physicians and other medical personnel within assigned geography. Educate customers on the use, characteristics, advantages, indicated treatments and all other developments related to promoted products. Professionally represent Astellas in the field and ensure high levels of visibility and customer satisfaction in territory. Maintain effective communication and relationships with key external and internal customers. Flexible grade level based on candidate background and skillset. Primary Responsibilities Effectively promote and educate targeted physicians/HCPs on the use of Astellas' products through one-on-one meetings and group presentations, company-approved promotional speaker programs, and other company-approved means. Work 5 days in the field each week, supported by office time as needed for call planning, customer follow-up, preparing presentations, making appointments, report generation, etc. Ensure solid performance levels of call and field productivity. Meet Call Plan expectations and achieve territory product sales goals while adhering to all APUS-defined ethical sales practices, Compliance guidelines, and required promotional regulations Execute company-approved Product Marketing plans and territory/regional business plan activities Support targeted customers using company-approved resources, sales materials, and promotional activities/programs/initiatives as identified by Sales Management Coordinate promotional efforts with peers across franchises and co-promotion alliance partners as appropriate. This includes appropriately managing/maintaining all company equipment and company-approved promotional materials (e.g., sales materials, company literature, product samples, etc.) according to defined company Compliance guidelines Achieve territory product sales goals while adhering to all APUS-defined ethical sales practices, Compliance guidelines, and required promotional regulations Ensure territory sales strategy execution using annual territory business plan, regional business plan, and call activity reports Accurately report/submit sales call activities, territory expenses and written reports and within deadline as defined by Astellas or the Regional Sales Manager Attend all company-sponsored sales and medical meetings as directed by company management. Additional duties as needed Quantitative Dimensions This position is responsible for achieving both territory product sales goals and territory sales activity goals through company defined metrics Organizational Context It is important for individuals in this position to actively pursue continuous learning and professional sales development on effective sales and communication techniques and product/therapeutic area knowledge. This position: Is a customer facing sales position Reports to Regional Sales manager Maintains territory responsible for managing Astellas' products Partners with counterparts, teammates, and cross functional colleagues as appropriate Balance's territory and regional work and projects, while maintaining solid level of sales performance Exhibits strong level of skill in competencies Demonstrates sales influence within territory and at times within region
    $77k-153k yearly est. 1d ago
  • Medicare Supplement Claims Specialist

    Everence Services 3.7company rating

    Specialist job in Goshen, IN

    Job Description Review health claims for the Medicare Supplement line of business. Interact with internal and external customers to answer questions, resolve issues, and address concerns while maintaining a professional image through excellent telephone etiquette and top-notch customer service. RESPONSIBILITIES AND DUTIES Approve or reject health claims according to Everence's policy and certificate guidelines. Complete data entry into Group+ to adjudicate claims charges. Perform appropriate correspondence via letter or telephone for claim completion. Answer inquiries regarding eligibility and confirmation of benefits for coverage of proposed services for Medicare Supplement plans. Answer inquiries regarding the status of claims payment for Medicare Supplement plans. Document all customer service contacts. Perform other duties and assignments as requested by the manager. QUALIFICATIONS Education: High School graduate preferred Experience: Medical or insurance background is desirable Skills and Abilities: Excellent verbal and written interpersonal and communication skills, including advanced listening skills. Customer-focused with the ability to adapt and respond sensitively to various customer types Demonstrates positive leadership skills and takes initiative Ability to make quick and appropriate decisions despite interruptions Flexibility in adapting to changing work patterns and fluctuating workloads Excel at problem solving Strong attention to detail with the ability to multitask and prioritize while managing time efficiently Skilled in using Microsoft Office software Ability to cultivate and sustain a strong sense of teamwork SUPERVISORY RESPONSIBILITIES: None SCHEDULE: Full-time
    $51k-89k yearly est. 13d ago
  • Retail Merchandising Specialist

    Job Openingsbds Marketing, LLC

    Specialist job in Fort Wayne, IN

    At a Glance $$$ Earn weekly pay at BDS! $$$ If you enjoy completing independent projects, are interested in collaborating with renowned consumer electronics brands, and don't want to be stuck at a desk all day, then our Retail Merchandising Specialist position is perfect for you! Joining our team means a weekly pay schedule, paid training, a diverse range of assignments, and abundant chances to work independently. Regardless of whether you have prior experience in general retail, grocery, home improvement, tech support, cosmetics, or installation, we want to invest in you! Don't worry if you're new to the industry - we'll provide comprehensive training to equip you with all the necessary skills. Here's how we'll support you consistently in this role: Dedicated BDS Field Manager Paid training conducted virtually, online and in-store Instructional videos available through a user-friendly app, guiding you through each step Virtual call center for live support This is an ongoing, part-time opportunity, requiring your long-term availability to work 20 hours per week minimum Monday-Friday between early morning and midday, with occasional weekend hours during busier, higher-volume periods. Take a look at our videos showcasing Why You Belong at BDS and A Day in the Life of a BDS Retail Merchandising Specialist. Apply today and embark on a new career journey! Whether you're applying with Apollo, BDS, MAG, White Hawk, or BTR, you're joining the same team: Channel Partners. One network. One purpose. One great place to grow. Maximum Pay USD $16.00/Hr. What We Offer Weekly pay schedule and early wage access - get paid when you need it Paid required training (online, in-store) Paid drive time and mileage between stores Out of market travel pay (drive time, mileage, per diem, hotel) State-mandated sick time State-mandated cell allowance by shift Referral bonus opportunities 401(k) after 12 months of employment Opportunity to work with a growing company that rewards and promotes its associates A variety of part-time and full-time roles across the business that can lead to consistent income What You'll Do Travel to assigned retail stores to conduct visits within your assigned territory Audit, maintain, and install consumer electronics displays and products such as TVs, tablets, headphones, speakers, printers, and phones Occasionally partner with team members to complete 2-3-person projects such as appliance or TV installs Build and maintain positive in-store relationships Successfully complete your assignments as assigned by your BDS Manager Ensure that reporting is completed on time from your personal mobile device Schedule and complete work per BDS Standards and Expectations (provided during onboarding Receive materials at home or pick up at FedEx and take to retail locations as requested Other tasks as requested by management What You'll Bring Experience and Education: High school diploma, GED, or equivalent experience Previous merchandising, customer service, and/or retail experience preferred Skills and Attributes: Strong interpersonal and relationship-building skills to collaborate and interact with BDS and in-store personnel Technology: Must be proficient using your personal Android or Apple device (Smartphone/Tablet) with GPS functionality to upload photos, report assignment data, and reference documents Must own a basic toolkit (BDS provides toolkit cost reimbursement after successful completion of the probationary period) A basic toolkit includes a multi-screwdriver, torx security bit set, hammer, cordless drill, allen wrench, box cutter, rubber mallet, socket set, needle nose pliers, precision wire cutters, crescent wrench, easy off, putty knife, microfiber cleaning cloth, and goo gone Able to complete paid BDS online training courses in the required timeline before working in-store Must be 18 years of age or older and legally authorized to work in the United States without sponsorship Availability and Logistics Flexible availability Monday - Friday, early morning to midday, with occasional weekend hours. Availability to work 20 hours per week minimum Ability to drive on behalf of the company in compliance with company guidelines with reliable transportation, a valid driver's license, and proof of auto insurance Ability to travel within a designated market up to a 60-mile radius (BDS pays drive time and mileage between store locations) Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is required to: Regularly stand, walk, bend over, reach overhead, crouch, kneel, balance, grasp, push or pull, talk and/or hear, and drive Regularly lift and carry 40+ pounds Climb a ladder more than 10 feet tall Complete/pass certification (online and in-store) to use moving equipment, such as Big Joe/Little Joey and forklifts, may be required based on business needs Occasionally travel via flight or other modes of transportation Important Information The pay range for this position is based on a variety of factors, including but not limited to relevant experience, education, skills, internal equity, and market data. Final compensation will be determined during the interview process and may vary based on individual qualifications and business needs. All compensation will comply with applicable federal, state, and local minimum wage laws and regulations. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Privacy Policy for CA Residents BDS Connected Solutions. (“BDS”) is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. BDS is an at-will employer. BDS Connected Solutions offers a complete suite of Connected Commerce solutions that blend Advocacy, Training, Retail, Virtual, Experiential, and Digital environments to influence the modern buyer, regardless of where they are on their shopping journey. Since 1985, BDS has been inspired by innovation; as we continue to evolve as a trendsetter in today's disruptive market, we enable our clients to do the same. Our industry-leading experts never stop working to discover, design, and deploy custom buying solutions that empower brands to achieve and exceed their unique sales goals. BDS is headquartered in Irvine, California with a regional office in New York City, New York. Visit us at ******************** for more information. Hot Job #HotJob
    $16 hourly Auto-Apply 2d ago
  • Retail Merchandising Specialist

    BDS Connected Solutions

    Specialist job in Fort Wayne, IN

    At a Glance $$$ Earn weekly pay at BDS! $$$ If you enjoy completing independent projects, are interested in collaborating with renowned consumer electronics brands, and don't want to be stuck at a desk all day, then our Retail Merchandising Specialist position is perfect for you! Joining our team means a weekly pay schedule, paid training, a diverse range of assignments, and abundant chances to work independently. Regardless of whether you have prior experience in general retail, grocery, home improvement, tech support, cosmetics, or installation, we want to invest in you! Don't worry if you're new to the industry - we'll provide comprehensive training to equip you with all the necessary skills. Here's how we'll support you consistently in this role: * Dedicated BDS Field Manager * Paid training conducted virtually, online and in-store * Instructional videos available through a user-friendly app, guiding you through each step * Virtual call center for live support This is an ongoing, part-time opportunity, requiring your long-term availability to work 20 hours per week minimum Monday-Friday between early morning and midday, with occasional weekend hours during busier, higher-volume periods. Take a look at our videos showcasing Why You Belong at BDS and A Day in the Life of a BDS Retail Merchandising Specialist. Apply today and embark on a new career journey! Whether you're applying with Apollo, BDS, MAG, White Hawk, or BTR, you're joining the same team: Channel Partners. One network. One purpose. One great place to grow. Minimum Pay Maximum Pay USD $16.00/Hr. What We Offer * Weekly pay schedule and early wage access - get paid when you need it * 401(k) with employer matching * Limited benefit plans for everyday illnesses and accidents * Paid sick time * Paid training both online and in-store * Paid drive time and mileage between store locations * Employee assistance program * Employee discounts * Referral bonus * Opportunity to work with a growing company that actively rewards and promotes its employees * A variety of part-time and full-time schedules and roles across the business that can lead to consistent income for your needs What You'll Do * Travel to assigned retail stores to conduct visits within your assigned territory * Audit, maintain, and install consumer electronics displays and products such as TVs, tablets, headphones, speakers, printers, and phones * Occasionally partner with team members to complete 2-3-person projects such as appliance or TV installs * Build and maintain positive in-store relationships * Successfully complete your assignments as assigned by your BDS Manager * Ensure that reporting is completed on time from your personal mobile device * Schedule and complete work per BDS Standards and Expectations (provided during onboarding * Receive materials at home or pick up at FedEx and take to retail locations as requested * Other tasks as requested by management What You'll Bring Experience and Education: * High school diploma, GED, or equivalent experience * Previous merchandising, customer service, and/or retail experience preferred Skills and Attributes: * Strong interpersonal and relationship-building skills to collaborate and interact with BDS and in-store personnel * Technology: Must be proficient using your personal Android or Apple device (Smartphone/Tablet) with GPS functionality to upload photos, report assignment data, and reference documents * Must own a basic toolkit (BDS provides toolkit cost reimbursement after successful completion of the probationary period) * A basic toolkit includes a multi-screwdriver, torx security bit set, hammer, cordless drill, allen wrench, box cutter, rubber mallet, socket set, needle nose pliers, precision wire cutters, crescent wrench, easy off, putty knife, microfiber cleaning cloth, and goo gone * Able to complete paid BDS online training courses in the required timeline before working in-store * Must be 18 years of age or older and legally authorized to work in the United States without sponsorship Availability and Logistics * Flexible availability Monday - Friday, early morning to midday, with occasional weekend hours. * Availability to work 20 hours per week minimum * Ability to drive on behalf of the company in compliance with company guidelines with reliable transportation, a valid driver's license, and proof of auto insurance * Ability to travel within a designated market up to a 60-mile radius (BDS pays drive time and mileage between store locations) Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is required to: * Regularly stand, walk, bend over, reach overhead, crouch, kneel, balance, grasp, push or pull, talk and/or hear, and drive * Regularly lift and carry 40+ pounds * Climb a ladder more than 10 feet tall * Complete/pass certification (online and in-store) to use moving equipment, such as Big Joe/Little Joey and forklifts, may be required based on business needs * Occasionally travel via flight or other modes of transportation Important Information The pay range for this position is based on a variety of factors, including but not limited to relevant experience, education, skills, internal equity, and market data. Final compensation will be determined during the interview process and may vary based on individual qualifications and business needs. All compensation will comply with applicable federal, state, and local minimum wage laws and regulations. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Privacy Policy for CA Residents BDS Connected Solutions. ("BDS") is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. BDS is an at-will employer. BDS Connected Solutions offers a complete suite of Connected Commerce solutions that blend Advocacy, Training, Retail, Virtual, Experiential, and Digital environments to influence the modern buyer, regardless of where they are on their shopping journey. Since 1985, BDS has been inspired by innovation; as we continue to evolve as a trendsetter in today's disruptive market, we enable our clients to do the same. Our industry-leading experts never stop working to discover, design, and deploy custom buying solutions that empower brands to achieve and exceed their unique sales goals. BDS is headquartered in Irvine, California with a regional office in New York City, New York. Visit us at ******************** for more information. Hot Job #HotJob Special Referral Rate #DoubleReferral
    $16 hourly Auto-Apply 60d+ ago
  • Billing Specialist II

    Co-Us Ducharme, McMillen & Associates

    Specialist job in Fort Wayne, IN

    As an employee-owned company, DMA prioritizes employees. Low turnover rates and tenured teams are living proof: 2025 Great Places to Work Certified Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation) Company paid parental leave Generous time off package Multiple benefit plans, eligibility begins on day one of employment Culturally focused on work/life balance, mental health, and the overall wellness of our employees Essential Duties and Responsibilities • Audit and process billing summaries as received • Audit and process billing confirmations as received and generate the billing letter • Generate invoices and credit memos • Respond to billing questions from customers • Generate daily invoice registrars • Maintain accurate and complete electronic corporate files • Files electronic correspondence in a timely manner Non-Essential Duties and Responsibilities • Provide backup assistance in applying cash receipts against accounts receivables • Answer operator phone calls as needed • Provide backup assistance to the front desk and mailroom • Perform other duties as assigned Education and Qualifications • High School diploma or equivalent • 3-5 years' experience in accounts receivable • Must be familiar with standard concepts, practices and procedures within the tax field • Intermediate to advanced knowledge of MS Excel #LI-HH1 #LI-Onsite The Company is an equal employment opportunity employer and is committed to providing equal employment opportunities to its applicants and employees. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, citizenship, age, disability, veteran status, genetic information, or any other category covered by applicable federal, state, or local law. This equal employment opportunity policy applies to all employment policies, procedures, and practices, including but not limited to hiring, promotion, compensation, training, benefits, work assignments, discipline, termination, and all other terms and conditions of employment. It is DMA's policy to make reasonable accommodations for qualified individuals with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please contact our Human Resources team at *********************** or ************ and choosing selection 6.
    $28k-37k yearly est. Auto-Apply 9d ago
  • Product Specialist

    Keystone RV 4.2company rating

    Specialist job in Goshen, IN

    Company Overview: An operating company of THOR Industries, Keystone RV Company is the #1 manufacturer of towable RVs in North America. Focused on helping owners Camp Better™, Keystone offers a wide range of RVs including single-axle minis, ultra-lightweight travel trailers, luxury travel trailers, fifth wheels, and toy haulers. Keystone brands include Montana, Montana High Country, Alpine, Avalanche, Coleman, Cougar, Cougar Half-ton, Arcadia, Outback, Sprinter, Passport, Bullet, Springdale, Hideout, Fuzion, Raptor and Carbon. Headquartered in Goshen, Indiana, Keystone has manufacturing facilities in Goshen and Pendleton, Oregon as well as more than 1,000 dealer locations throughout the U.S. and Canada. Position Overview: The Product Specialist is responsible for delivering in-depth product training to our network of RV dealers across the country. This role involves extensive travel to dealer locations to conduct training sessions, demonstrate product features, and ensure that dealer staff are well-equipped to promote and sell our RVs. The ideal candidate is passionate about RVs, enjoys travel, and has excellent communication and presentation skills. Key Responsibilities: Conduct in-person training sessions at dealer locations to educate staff on Keystone RV products, including specifications, features, benefits, and maintenance. Develop and update training materials, including presentations, manuals, and training videos, to ensure consistency and accuracy of product information. Collaborate with the sales and marketing teams to ensure training content aligns with current marketing strategies and product releases. Demonstrate RV features and operation to dealer staff, ensuring they are confident in their knowledge and can effectively communicate this to customers. Travel extensively to various dealer locations, sometimes requiring overnight stays. Provide feedback to the product development team based on dealer and customer input during training sessions. Monitor and report on the effectiveness of training programs, making recommendations for improvements. Stay up to date with industry trends, new RV models, and competitor products to ensure training is current and relevant. Qualifications: Bachelor's degree in business, marketing, or a related field, or equivalent experience in the RV industry is preferred but not a must. Strong presentation and communication skills with the ability to engage and motivate audiences. A willingness to travel extensively, sometimes at short notice. Ability to work independently and manage a flexible schedule. Familiarity with RV operation, maintenance, and industry trends preferred. Proficiency in using technology for training purposes, such as presentation software and e-learning platforms. Valid driver's license, Passport, and clean driving record. Mandatory Drug Screening Benefits: Competitive salary with bonus opportunities and benefits package. Travel expenses covered. Opportunities for career advancement and professional development. Access to Keystone RV products for personal use as part of an employee purchase program.
    $50k-65k yearly est. 60d+ ago
  • Collections Specialist

    Circle Logistics

    Specialist job in Fort Wayne, IN

    Job DescriptionCollections Specialist Ready to Drive Your Career Forward? At Circle Logistics, were not just offering a job; were inviting you to embark on a fulfilling career journey. If you're eager for more than the ordinary and want to contribute to a vibrant, growing industry, we want you on our Circle Logistics Team! Why Circle Logistics? We believe in the perfect blend of hard work and having fun. Our competitive compensation and robust benefits package are designed to empower you to excel, thrive, and truly enjoy your life. Every day you come into work, you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team. Who We Are: Circle Logistics is a leading third-party logistics provider committed to delivering on our promises of Unwavering Service, Tailored Communication, and Innovative Solutions. With over a decade of experience, weve evolved from a small team to a thriving company valued at half a billion dollars, fueled by an entrepreneurial spirit. Our team of over 500 talented individuals is passionate about delivering exceptional service, personalized communication, and groundbreaking solutions in a high-energy transportation industry that never sleeps! What Were Looking For: Are you a driven go-getter with GRIT, TENACITY, and an unstoppable desire to WIN? If so, we want to hear from you! Overview: As a Collections Specialist you will work in a fast-paced environment, coordinating our day-to-day shipments and supporting the efforts of our office by providing visibility and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and proactively monitor the movement of freight to ensure customer satisfaction. Responsibilities: Perform collection activities in order to meet current goals and metrics Customer Service Representative for open accounts receivable Review rejected invoices for validity Forward rejected invoices on to the appropriate parties for resolution Verify payment status of outstanding invoices Document interaction with customers Identify collection problems and recommend corrective action for slow/poor-paying customers Make collection calls Prepare and maintain demand letters Resend invoices and customer statements of account as needed or requested Review the cash application report for discrepancies Review unapplied and cash on hold reports and apply appropriately Notify CSR's when they have customers over credit limit Work with CSR's, Brokers, and Customers to bring them within approved credit limits Work with sales representatives to improve collections and customer knowledge of credit, billing and collection policy Perform other special projects and duties as assigned Minimum Qualifications: One year of collections/accounts receivable experience is required College Degree a plus Experience in the transportation industry is preferred Must have excellent communication skills, both verbal and written, with the ability to effectively interface with customers and internal personnel Must be able to multitask and work in a fast-paced environment Proficiency with software programs such as MS products, Excel, Outlook, and Lotus Notes is preferred Must be a team player with high energy, strong organizational, and problem-solving skills Must be able to work with minimal supervision Benefits: Full-time: 40 hours per week Room for advancement in a fast-growing company that promotes from within Paid holidays and paid time off Health, vision, and dental insurance benefits 401(k) Plan Ready to steer your career in a forward-thinking logistics company? Join us at Circle Logistics, where your drive and expertise will help us navigate new opportunities. Apply today, and together, well keep the world moving!
    $28k-37k yearly est. 11d ago
  • Mobile Collections Specialist

    Cordant Health Solutions 4.2company rating

    Specialist job in Warsaw, IN

    We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Kosciusko County, Indiana. The ideal candidate will be located in Warsaw with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements. Shift: Monday - Friday 11:00AM - 7:00PM Pay Range: $16-$18 * Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement and an incentive bonus of $100 for emergency collection requests fulfilled outside of Indiana DCS business hours. Primary Responsibilities * Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens * Log, order, process and assemble samples for shipping to laboratory * File requisitions, chain of custody forms, and associated paperwork * Courier specimens to drop off location and/or lab * Keep detailed record of client and patient interactions * Travel to third party collection sites to perform site inspections, as needed * Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program. * All other duties as assigned Qualifications * HS diploma or GED, required * 1+ year of experience working directly with customers or patients required * Experience in healthcare, criminal justice, or a similar dynamic field preferred * Ability to perform observed collections and collect biological specimens, required * Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required * Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required * Must own a Smartphone with ability to enable location-tracking * Basic computer skills with the ability to set up applications independently, required * Strong attention to detail with excellent verbal and written communication skills, required * Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations * Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required * Ability to wear scrubs and protective devices (gloves), required Benefits Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.
    $16-18 hourly 7d ago
  • Administrative & Billing Specialist, Full Time, M-F

    Visiting Nurse Dba Stillwater Hospice 4.0company rating

    Specialist job in Fort Wayne, IN

    Join our team at Stillwater Hospice! At Stillwater Hospice, we foster and support growth, teamwork, and good work-life balance among all staff. We offer competitive wages and benefits in our team-forward, positive care environment. We look forward to talking to you today about joining our team! Compensation is based on total years of experience in previous clinical roles. In this role, you'll support the Clinical staff, and the position is located in Fort Wayne . You will be working the Day Shift, 40 hours each week, Monday through Friday. We pride ourselves on promoting an Excellent Work/Life Balance and providing Excellent Employee Benefits. Health Insurance with PPO (preferred provider organization). Dental and Vision Insurance. Flexible Savings Account (FSA). Free Employer Health Clinic (for medical plan participants). Partnership with Parkview Health. Catastrophic Medical Care Plan (qualifications apply). Medical Claims and Healthcare Utilization Management program. A partnership with Wellbridge Surgical, which is a concierge Surgery Center, includes reimbursement of medical plan deductibles and travel (for medical plan participants). Dependent Care Savings Account (DCFSA). TriShare Plus Child Care Cost Sharing plan (for qualifying employees). CoShare Child Care Cost Sharing plan (for qualifying employees). Generous Paid Time Off. Paid Wellness Days. Time Off for Voting. Paid Parental Leave for Births and Adoptions. 403b Retirement Plan for all employees with no cost access to a Financial Advisor and a strong Company Match for full-time employees. Shift Incentive Pay, Performance Incentives, & Mileage Reimbursement. Company-provided Uniform allowance. Company-provided Basic Life Insurance plus AD&D Insurance. Company-provided Short-Term Disability Insurance. Affordable Term Life Insurance policies are available for employees and family members. Education Incentives & Tuition Discounts w/ several local Universities. Private Student Loan Assistance Program with Gradify. Support the Federal Student Loan Forgiveness plan as a Qualifying Not-for-Profit Employer. Annual Employee Tuition Assistance Plan, up to $2000.00 per year. Stillwater Hospice Tuition Scholarships, up to $5000.00 per year. A Robust Employee Assistance Program (EAP) program for Employees & Family household members. New hire referral Finder's Bonus. Free employee access to the services and programs at the Peggy F. Murphy Community Grief Center. A newly remodeled, modern Inpatient Unit. Newly built Staff Respite Room in the Hospice Home IPU. Multiple employee engagement events per year: Wellness/Health Events, Quarterly Employee Benefit Fairs, Organization picnics, and Organization holiday events. A strong commitment to promoting and advancing employees from within the organization. The campus is connected to the Fort Wayne Trails system. Discounts at the YMCA (multiple included, not just Allen County). POSITION TITLE: ADMINISTRATIVE & BILLING SPECIALIST FLSA STATUS: HOURLY/NON-EXEMPT REPORTS TO: EXECUTIVE ADMINISTRATIVE ASSISTANT POSITION OBJECTIVE: The Administrative & Billing Specialist provides comprehensive administrative, billing, and scheduling support for clinical, medical, and administrative teams. This role ensures efficient office operations, accurate billing and insurance processing, and excellent customer service for patients, families, and staff. The position coordinates schedules, manages patient accounts, and supports both front desk and back-office functions in a healthcare environment, with a special focus on hospice, home health, and palliative care services. QUALIFICATIONS: High school diploma or equivalent; additional education in healthcare administration or billing preferred. 2+ years of secretarial/clerical experience in healthcare or office management. Experience with electronic medical records (EMR), billing systems, and office software (Excel, Word, OneDrive). Knowledge of Medicare, Medicaid, and commercial insurance guidelines. Strong organizational and multitasking skills; ability to prioritize and manage multiple responsibilities. Effective verbal and written communication skills. Ability to maintain confidentiality and discretion with sensitive information. Ability to remain calm and professional in emergencies or high-pressure situations. Experience with scheduling, billing, and insurance authorization processes is highly desirable. ESSENTIAL FUNCTIONS: Obtain insurance authorizations and verify patient eligibility; submit required documentation and follow up with payers. Troubleshoot and resolve hospice and home health billing issues, including claims processing, payment discrepancies, and communication with insurance companies, patients, third-party billing companies, and staff. Process invoices for accounts receivable, prepare patient statements, and manage outstanding balances. Communicate with payor sources, patients, and staff regarding billing and account questions. Ensure compliance with privacy practices and billing regulations. Support clinical and medical staff with scheduling, charting, and documentation. Manage external events at the Grief Center, including scheduling, logistics, and communication with participants and staff. Schedule and confirm appointments for palliative care patients, coordinate follow-up needs, and maintain provider schedules. Schedule and confirm hospice face-to-face visits to ensure compliance and timely communication with patients and families. Track and update Hospice provider on-call schedules and ensure coverage for absences. Manage provider scripts in pharmacy benefits manager software, ensuring accurate entry, tracking, and reconciliation of prescriptions for Palliative providers. Assist in obtaining prior authorizations for Palliative medications from insurance companies. MARGINAL FUNCTIONS Provide front desk coverage: answer and direct calls, receive visitors, process mail, and order office supplies. Adhere to all organizational policies, privacy practices, and dress code. Maintain strict confidentiality of patient and organizational information. Participate in safety, quality improvement, and compliance committees as assigned. ESSENTIAL PHYSICAL/MENTAL FUNCTIONS: Must have visual, hearing, and mental ability to initiate and comprehend written and verbal communication. Must engage in clear, concise verbal/non-verbal communication. Ability to sit, stand, bend, lift (up to 50 lbs.), and perform tasks requiring manual dexterity. Willingness to travel in inclement weather and comply with safety protocols (seat belts, PPE, etc.). Ability to remain composed in emergencies and follow agency procedures. CHEMICAL OR HAZARDOUS PHYSICAL EXPOSURES: Potential exposure to substances within the office environment, including copy machine toner, VDT emissions, cleaning solvents, and medical supply chemicals ESSENTIAL PERSONAL PROTECTIVE EQUIPMENT REQUIRED: Seat belts must be worn when traveling during working hours, per state law. The published compensation range for this position reflects a good-faith estimate of starting base pay for full-time (40 hours per week) employment at the time of posting. The base pay may be higher or lower based on demonstrated job-related experience. Stillwater Hospice has been caring for the seriously ill of Northeast Indiana since 1888, and our goal is to foster the optimal quality of life through medical, spiritual, and emotional support for patients and their loved ones. We provide high-quality, patient-focused, and compassionate care that helps terminally ill patients and their families live as fully as possible. Providing hospice care allows patients and their families to have meaningful moments together.
    $30k-35k yearly est. Auto-Apply 4d ago
  • Customer Care Specialist I

    Legrand AV, Inc.

    Specialist job in Warsaw, IN

    Thank you for your interest in becoming part of the team at Legrand! GENERAL PURPOSE This position is responsible for providing information about the Company's products and resources to customers and sales team members placing inquiries via phone, e-mail, or other communication channels. This position also performs other functions and follow-up activities related to product returns, customer care, order entry and order management. DUTIES AND ACCOUNTABILITIES Respond to requests and inquiries received via phone, e-mail, chat, text or fax by providing accurate information regarding pricing and availability, order tracking information, cross reference look ups, and product solutions (e.g. projection screen, building mounting, rack configuration, camera specification, etc.) for our customers Enter orders received via e-mail, EDI, phone or other communication channels Follow-up with customers whose orders are incomplete or have issues that need to be resolved to ensure world class customer care Assist customers in navigating to and using website Process incoming requests from customers for returns and/or credit within brand guidelines, and, when applicable, giving estimates for repair and providing follow up to ensure timely processing Respond to customer non-technical problems in a timely fashion Identify opportunities to cross-sell or up-sell products from customer-initiated contacts Enter customer feedback tickets into SAP on a timely and consistent basis, regarding the types of calls and inquiries being received Maintain current knowledge of company products and processes through training and other available resources Follow established procedures to complete work Perform work at or above pre-established performance objectives Understand workplace hazards and take steps to proactively prevent and report hazards or injuries in the workplace. Cooperate in Safety Programs, initiatives, and investigations. Demonstrate our core values of Customer, People, Integrity, Teamwork, Continuous Learning & Improvement, and Empowerment & Accountability JOB REQUIREMENTS Essential Knowledge, Skills and Abilities Required: Ability to multi-task and manage several duties simultaneously is essential Demonstrated customer-focus orientation Outstanding listening, comprehension and oral/written communication - including grammar, spelling, punctuation and writing composition skills Strong attention to detail, organization and follow-through skills Strong problem-solving skills High degree of professionalism including flexibility and willingness to change schedules to meet customer needs Proven ability to work independently and as a member of a team High degree of confidence and resourcefulness Proven reliability - attendance and punctuality Intermediate personal computer skills including prior use of standard functions with word processing, spreadsheet and e-mail packages Strong 10-key and keyboarding skills Minimum Education and Experience Required: High school diploma or equivalent with minimum of three years of customer care experience, preferably in a product support call center affiliated with manufacturing Special Job Requirements: Scheduled hours for employees in this position vary by location to support business hours Overtime and weekend hours may occasionally be required Preferred Qualifications: Bachelor's Degree in marketing, sales, finance, or other business-related field Previous experience with SAP application and contact management (ACD) system WORKING CONDITIONS/PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required (for the majority of the working day) to sit and make coordinated movements of the fingers for data entry on a keyboard. General office (call center) environment Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Legrand AV is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, age, sex, national origin, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment. If you'd like to work in a fun, creative, business-casual environment that offers a comprehensive benefit package, we encourage you to apply! Legrand is an equal employment opportunity employer. For California residents, please see the link for the Privacy Notice for Candidates. California law requires that we provide you this notice about the collection and use of your personal Information.
    $27k-33k yearly est. 5d ago
  • Women's Health Business Specialist - Fort Wayne North, IN

    Astellas Pharma 4.9company rating

    Specialist job in Fort Wayne, IN

    Developing innovative therapies is one of the most challenging, most essential, and personally rewarding fields in science. This is the most exciting time to be a part of Astellas, a company with a uniquely collaborative and patient-focused culture. There's something special about working at Astellas. It's reflected in our focus on the people we serve, the way we treat each other and the results we achieve together as a company. Astellas is announcing a Women's Health Business Specialist opportunity in the **Fort Wayne North, IN** area. **The Role** Achieve territory sales goals by promoting Astellas products and services to physicians and other medical personnel within assigned geography. Educate customers on the use, characteristics, advantages, indicated treatments and all other developments related to promoted products. Professionally represent Astellas in the field and ensure high levels of visibility and customer satisfaction in territory. Maintain effective communication and relationships with key external and internal customers. Flexible grade level based on candidate background and skillset. **Primary Responsibilities** + Effectively promote and educate targeted physicians/HCPs on the use of Astellas' products through one-on-one meetings and group presentations, company-approved promotional speaker programs, and other company-approved means. + Work 5 days in the field each week, supported by office time as needed for call planning, customer follow-up, preparing presentations, making appointments, report generation, etc. + Ensure solid performance levels of call and field productivity. Meet Call Plan expectations and achieve territory product sales goals while adhering to all APUS-defined ethical sales practices, Compliance guidelines, and required promotional regulations + Execute company-approved Product Marketing plans and territory/regional business plan activities + Support targeted customers using company-approved resources, sales materials, and promotional activities/programs/initiatives as identified by Sales Management + Coordinate promotional efforts with peers across franchises and co-promotion alliance partners as appropriate. This includes appropriately managing/maintaining all company equipment and company-approved promotional materials (e.g., sales materials, company literature, product samples, etc.) according to defined company Compliance guidelines + Achieve territory product sales goals while adhering to all APUS-defined ethical sales practices, Compliance guidelines, and required promotional regulations + Ensure territory sales strategy execution using annual territory business plan, regional business plan, and call activity reports + Accurately report/submit sales call activities, territory expenses and written reports and within deadline as defined by Astellas or the Regional Sales Manager + Attend all company-sponsored sales and medical meetings as directed by company management. + Additional duties as needed **Quantitative Dimensions** + This position is responsible for achieving both territory product sales goals and territory sales activity goals through company defined metrics **Organizational Context** It is important for individuals in this position to actively pursue continuous learning and professional sales development on effective sales and communication techniques and product/therapeutic area knowledge. This position: + Is a customer facing sales position + Reports to Regional Sales manager + Maintains territory responsible for managing Astellas' products + Partners with counterparts, teammates, and cross functional colleagues as appropriate + Balance's territory and regional work and projects, while maintaining solid level of sales performance + Exhibits strong level of skill in competencies + Demonstrates sales influence within territory and at times within region **Qualifications** **Required** + BA/BS degree + 2+ years pharmaceutical selling experience + Strong knowledge of sales processes and pharmaceutical products and industry + Solid communication, facilitation, and presentation skills + Proactive; can do approach + Demonstrates problem solving ability; analytical; business acumen + Solid motivational and persuasion skills + Demonstrates team orientation and leadership + Proven record of sustained high sales performance and achievement + Proficient in MS Office Suite + Ability to travel at least up to 50% of the time; and at times overnight travel + Valid driver's license in good standing **Preferred** + Advanced degree or continued education + Knowledge of promoting specialty products **Salary Range:** $72,485 - $141,900 (Final compensation will be determined based on a variety of factors, including but not limited to skills, experience and organizational equity considerations) **Benefits:** + Medical, Dental and Vision Insurance + Generous Paid Time Off options, including Vacation and Sick time, plus national holidays including year-end shut down + 401(k) match and annual company contribution + Company paid life insurance + Annual Corporate Bonus and Quarterly Sales Incentive for eligible positions + Long Term Incentive Plan for eligible positions + Company-paid fleet vehicle for eligible positions + Referral bonus program This is intended to describe the general nature and level of work which may be performed by the person assigned to this position. This job description is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. Employees holding this position may perform other job-related duties in the course of their performance of this position. **\#LI-LK** _All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability._ Category Sales Astellas is committed to equality of opportunity in all aspects of employment. EOE including Disability/Protected Veterans
    $72.5k-141.9k yearly 9d ago
  • Collections Specialist

    Circle Logistics

    Specialist job in Fort Wayne, IN

    Responsive recruiter Collections Specialist Ready to Drive Your Career Forward? At Circle Logistics, we're not just offering a job; we're inviting you to embark on a fulfilling career journey. If you're eager for more than the ordinary and want to contribute to a vibrant, growing industry, we want you on our Circle Logistics Team! Why Circle Logistics? We believe in the perfect blend of hard work and having fun. Our competitive compensation and robust benefits package are designed to empower you to excel, thrive, and truly enjoy your life. Every day you come into work, you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team. Who We Are: Circle Logistics is a leading third-party logistics provider committed to delivering on our promises of Unwavering Service, Tailored Communication, and Innovative Solutions. With over a decade of experience, we've evolved from a small team to a thriving company valued at half a billion dollars, fueled by an entrepreneurial spirit. Our team of over 500 talented individuals is passionate about delivering exceptional service, personalized communication, and groundbreaking solutions in a high-energy transportation industry that never sleeps! What We're Looking For: Are you a driven go-getter with GRIT, TENACITY, and an unstoppable desire to WIN? If so, we want to hear from you! Overview: As a Collections Specialist you will work in a fast-paced environment, coordinating our day-to-day shipments and supporting the efforts of our office by providing visibility and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and proactively monitor the movement of freight to ensure customer satisfaction. Responsibilities: Perform collection activities in order to meet current goals and metrics Customer Service Representative for open accounts receivable Review rejected invoices for validity Forward rejected invoices on to the appropriate parties for resolution Verify payment status of outstanding invoices Document interaction with customers Identify collection problems and recommend corrective action for slow/poor-paying customers Make collection calls Prepare and maintain demand letters Resend invoices and customer statements of account as needed or requested Review the cash application report for discrepancies Review unapplied and cash on hold reports and apply appropriately Notify CSR's when they have customers over credit limit Work with CSR's, Brokers, and Customers to bring them within approved credit limits Work with sales representatives to improve collections and customer knowledge of credit, billing and collection policy Perform other special projects and duties as assigned Minimum Qualifications: One year of collections/accounts receivable experience is required College Degree a plus Experience in the transportation industry is preferred Must have excellent communication skills, both verbal and written, with the ability to effectively interface with customers and internal personnel Must be able to multitask and work in a fast-paced environment Proficiency with software programs such as MS products, Excel, Outlook, and Lotus Notes is preferred Must be a team player with high energy, strong organizational, and problem-solving skills Must be able to work with minimal supervision Benefits: Full-time: 40 hours per week Room for advancement in a fast-growing company that promotes from within Paid holidays and paid time off Health, vision, and dental insurance benefits 401(k) Plan Ready to steer your career in a forward-thinking logistics company? Join us at Circle Logistics, where your drive and expertise will help us navigate new opportunities. Apply today, and together, we'll keep the world moving! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $28k-37k yearly est. Auto-Apply 41d ago

Learn more about specialist jobs

How much does a specialist earn in Fort Wayne, IN?

The average specialist in Fort Wayne, IN earns between $26,000 and $90,000 annually. This compares to the national average specialist range of $32,000 to $104,000.

Average specialist salary in Fort Wayne, IN

$48,000

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