Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.
**Description**
Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
**Preferred Qualifications**
You can:
Demonstrate technical expertise of Apple products and services.
Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
Navigate customer service issues with care and strong interpersonal skills.
Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
Work in a fast-paced environment and balance multiple tasks at the same time.
Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
Be trusted with sensitive or confidential information, keeping with Apple's core values.
Be curious and open to learning from others and helping each other grow.
### Place of Work
On-site
### Requisition ID
Retail3
### Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
### Application Link
*********************************
This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.
As a Senior Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you will drive enterprise adoption and measurable customer business value realization for AWS generative AI services by developing and executing comprehensive customer success strategies. You will architect the frameworks, programs, and playbooks that enable AWS teams and partners to unlock value for customers through optimal adoption of AWS generative AI services. This role combines strategic thinking with operational excellence and generative AI focused technical aptitude to create repeatable, scalable mechanisms, and assets, that transform how AWS and our partners deliver customer success.
You will maintain an in-depth knowledge of AWS's Generative AI services and relevant cross-functional areas to build strong relationships with field teams, and customers. By driving the adoption of Generative AI technologies, you will play a pivotal role in propelling AWS's revenue growth while helping customers stay ahead of the curve in a rapidly evolving technological landscape. You exercise learn & be curious to articulate AWS' Gen AI strategy and the services we offer to accelerate adoption. You conduct compelling executive conversations on the transformational possibilities of generative AI and data, while also being capable of helping our customers navigate which features to apply for their use-cases. You can describe the "why" and "what" of generative AI use case and technical solutions at a 200-level, with the detailed "how" being provided by solution architects.
IMPORTANT NOTE: This role requires specific experience leading organizational AI transformation. While valuable, experience as an AI practitioner (e.g., data scientist, ML engineer, AI researcher) without transformation leadership experience does not meet the requirements for this position.
Key job responsibilities
Strategic customer engagement:
- Develop and execute customized success plans with customer's enterprise adoption strategy and business goals for respective service domain.
- Develop and scale customer success programs through respective service domain teams and partner success team.
- Engage with customer employee personas to understand their unique needs and challenges; design and deliver tailored technical workshops and enablement programs to accelerate adoption.
- Orchestrate executive alignment and stakeholder buy-in for adoption initiatives and customer advocacy programs.
Adoption program development:
- As an adoption expert, create and maintain best practices documentation, implementation guides, and training materials to be applied across multiple service domains.
- Track and analyze adoption metrics to measure effectiveness and identify areas for improvement.
- Develop governance frameworks for sustainable adoption at scale across domains.
Customer success management:
- Monitor customer health dashboards and proactively address potential risks or adoption barriers to customer business value realization.
- Drive customer advocacy through success story documentation and advocacy program participation.
Product feedback loop:
- Collect and communicate customer feedback, insights, and requirements to Go-To-Market teams.
- Analyze trends in customer requests and pain points to identify potential product improvements.
About the team
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- Bachelor's degree in mathematics, engineering, statistics, computer science or a related field, or experience as a product manager or owner
- 5+ years of working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage experience
- Experience in a customer-facing role, engaging with customer executives, technologists or partners to solve business problems with advanced technologies
- Travel up to 15% of the time
- 6+ years in the technology industry focused on customer success or in go-to-market roles, or management consulting serving high-tech clients on go-to-market topics
- Understanding of the Software Development Life Cycle
Preferred Qualifications
- Master's degree, or a PhD and experience building machine learning models or developing algorithms for business application
- Experience in AWS cloud computing or SaaS, ideal if experience is in GenAI/AI.
- Effective at communicating complex technological solutions to diverse audiences and building strong internal and external brand presence.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
$31k-47k yearly est. 2d ago
Youth Development Specialist - Relocation to Hershey, PA Required
Milton Hershey School 4.7
Specialist job in Frederick, MD
Located in Hershey, PA, Milton Hershey School (MHS) is a top-notch home and school where over 2,100 pre-K through 12th grade students from disadvantaged backgrounds are provided an extraordinary, cost-free, career-focused education. This is made possible by the generosity of Milton and Catherine Hershey, who established the school in 1909 and ensured it was fully endowed. Thanks to their foresight and generosity, the school has over 12,000 graduates and continues to expand to serve more students.
MHS is hiring married couples to serve as Full-time Flex Houseparents. In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8-13 students living in the home. Flex Houseparents play a vital role in creating a structured, family-like environment that fosters students' academic, emotional, and social development so they can reach their full potential.
Responsibilities include:
Providing daily supervision and mentorship
Managing household routines and student schedules
Administering medications and ensuring student wellness
Driving students to activities, as well as planning and actively engaging in developmental and recreational activities with students
Leading daily devotions and accompanying students to Sunday Chapel
Overseeing budgeting and household reporting
Upon hire, Flex Houseparents initially support various student homes and follow a working schedule of nine consecutive days on duty, followed by three days off. On weekdays, houseparents have unscheduled time while students are in school. Flex Houseparents eventually transition into a Placed Houseparent role, where they live and work with the same group of students in their own student home.
Benefits include:
Salary: $44,768.00 per person (approximately $168,000 total compensation per couple, including free housing, meals while on duty, utilities, and more)
Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings
Relocation assistance and paid training provided
Paid time off provided at designated times throughout the year
Qualifications:
Qualifications include:
Experience working or volunteering with youth
This is a two-person role for couples legally married for at least two years
Both spouses must be age 27 or older
No more than three dependent children may reside in the student home
Commitment to a smoke-free and weapon-free campus; no alcohol permitted while on duty
Pet limitations: only fish and one dog of approved breeds allowed
Valid U.S. driver's license and ability to become certified to drive student home vans
Comfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited)
High school diploma or GED required
Ability to lift to 50 lbs.
Demonstrated integrity and professionalism; MHS staff serve as role models for students
This is a unique, challenging, and rewarding career and life choice that requires a high level of commitment to student success from both spouses. For consideration, both spouses must complete individual employment applications. To learn more and apply, visit .
$168k yearly 2d ago
Business Operations Specialist
Torchlight 3.3
Specialist job in Tysons Corner, VA
We are seeking a highly motivated, detail-oriented Operations Specialist to join our dynamic team. This role is essential in providing comprehensive operational, project management, and HR support to the organization. You will partner closely with senior leadership, acting as the liaison that brings together people, processes, and platforms. The ideal candidate is a proactive self-starter who thrives in a fast-paced environment and brings both strategic insight and tactical execution to the table.
Responsibilities:
Operations
Coordinate internal and external events (SOF Week, Board of Directors meetings, etc.)
Provide logistical support for TIAB and "Lighting the Torch" meetings
Oversee office operations, including mail, supplies, calendar, and company inbox management
Support catering and meeting logistics
Manage DocuSign workflows
Maintain CRM data integrity
Provide executive assistance, including composing communications and overseeing the calendar
Act as liaison between the executive team, Board of Directors, and Advisory Board
Manage internal and external document workflows (contracts, NDAs, etc.)
Provide business support, including research, data collection, and presentation development
Maintain and enhance internal systems, including digital records and knowledge management tools
Manage travel budgets
Manage Branding guidelines and updates to Google Slides templates, Google Docs (letterhead), etc.
Marketing & Communications
Collaborate with external marketing teams to manage the website
Draft and schedule LinkedIn posts and other social media content
Update branded materials: letterhead, presentations, templates, and DocuSign signatures
IT Coordination
Works closely with internal and external IT requests ensuring a positive employee experience in addition to onboarding and offboarding processes
Travel & Administration
Book and manage travel for the CEO and employees
Liaise with vendors and coordinate executive-level travel, accommodations, and ground transport
Organize and support client, board, and leadership meetings and events
Qualifications Required
Bachelor's degree or equivalent work experience in Human Resources, Business Administration, or related field
5+ years of HR or operations experience, preferably in a high-growth or entrepreneurial setting
Exceptional written and verbal communication skills
High level of discretion, professionalism, and emotional intelligence
Self-motivated with a solution-oriented mindset and strong attention to detail
Flexible and adaptable in a fast-paced, evolving work environment
Human Resources
Assists with organizational changes, including project planning, legal coordination, and team communication
Acts as an HR internal resource for employees answering day to day inquiries
Oversee employee lifecycle processes, including:
Onboarding: New hire setup, orientation, background checking and portal training
Offboarding: Coordination with managers and IT to ensure smooth transitions
Employee Separations: Handles coordination with Finance team and Insperity PEO
Administer and track performance reviews and follow-ups
Administer and track individual goals and follow-ups
Maintains an updated job description library and updates org charts routinely
Manage and maintain JazzHR (ATS): system setup, training, and troubleshooting
Lead HR special projects and initiatives
Coordinate employee engagement programs (training, achievement awards, etc.)
Assist in HR role's in annual audits
Pulls together yearly pay dates and Holidays for the US and UK
Manages annual updates to the employee handbook
Qualifications Desired
Proficient in Google Workspace; strong PowerPoint and document design abilities
Experience with JazzHR or an ATS, Notion, DocuSign, and CRM tools like Pipedrive is highly preferred
Proven experience in project management and ability to juggle multiple priorities
Torchlight
Torchlight Analytics LLC provides Behavior Based Insights™ to decision-makers in government and corporate organizations to uncover emerging threats and new opportunities.
Torchlight is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other protected class. U.S. Citizenship is required for positions requiring government security clearance and for certain other restricted positions.
$60k-95k yearly est. 1d ago
Microsoft Certified Technology Specialist (MECM) - DHS Federal Law EnforcementTraining Center (FLETC)
ITC Federal, Inc. 4.7
Specialist job in Fairfax, VA
Microsoft Certified Technology Specialist (MECM) - DHS Federal Law Enforcement Training Center (FLETC) ID 2025-1444 Remote No
JOB TITLE: Microsoft Certified Technology Specialist - MECM
GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC)
POSITION INFORMATION: Full-Time Position
LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal.
POSITION TIMING: Contingent on Contract Award
ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.
Program Overview:
The Federal Law Enforcement Training Centers (FLETC), part of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers-as well as international partners-who enforce laws, treaties, and regulations in the United States and abroad.
Headquartered in Glynco, Georgia, with training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC's mission depends on secure, stable, and modern IT infrastructure.
This program delivers comprehensive Information Technology (IT) Delivery and Operations Support Services (DOSS) that ensure reliable and efficient IT performance across all FLETC locations. The Microsoft Certified Technology Specialist (MECM) will play a key role in deploying, managing, and maintaining endpoint systems critical to FLETC's operational success.
Position Summary:
The Microsoft Certified Technology Specialist - MECM will support enterprise-level endpoint management operations, ensuring effective deployment, administration, and maintenance of Microsoft System Center Configuration Manager (SCCM/MECM) environments across multiple PCs and servers. This position is ideal for an experienced IT professional with strong technical expertise in Windows systems administration, software deployment, and endpoint configuration management.
The specialist will also contribute to the planning, configuration, and enhancement of MECM systems to meet evolving DHS and FLETC requirements. Experience managing Apple systems through MECM is preferred but not required.
Responsibilities
RESPONSIBILITIES:
Administer, deploy, and maintain Microsoft Endpoint Configuration Manager (MECM) across a medium-to-large enterprise environment supporting multiple Windows-based systems.
Plan, configure, and implement MECM site systems, distribution points, and management points to ensure secure, scalable, and efficient operation.
Manage operating system deployment (OSD), software distribution, and patch management processes using MECM.
Develop and maintain automation scripts and documentation to streamline configuration and deployment processes.
Collaborate with system administrators, engineers, and security personnel to ensure MECM compliance with DHS and FLETC policies and standards.
Troubleshoot and resolve issues related to MECM infrastructure, client communication, and software deployments.
Provide technical input for enterprise imaging, endpoint lifecycle management, and software standardization efforts.
(Preferred) Support Apple device management within MECM where applicable.
Qualifications
REQUIRED:
Minimum of 3 years of experience in a medium-to-large enterprise environment supporting multiple Windows PCs and servers.
Microsoft Certified Technology Specialist (MCTS) certification or equivalent in MECM/SCCM administration.
Proven proficiency in administering and deploying Microsoft System Center Configuration Manager and associated site systems.
Strong understanding of Windows-based operating systems, system deployment, and configuration management.
Excellent troubleshooting and analytical skills with attention to detail.
Ability to obtain and maintain a USCIS Public Trust clearance.
DESIRED:
Experience managing Apple devices within MECM or other enterprise management platforms.
Familiarity with PowerShell scripting, Active Directory, and Group Policy management.
ITIL certification or experience applying IT service management principles.
Strong documentation, communication, and customer service skills.
WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment.
ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
$78k-104k yearly est. 5d ago
Program Operations Specialist
LMI Consulting, LLC 3.9
Specialist job in Tysons Corner, VA
Job ID 2025-13321 # of Openings 1 Category Project Management Benefit Type Salaried High Fringe/Full-Time
LMI is seeking a skilled Program Operations Specialist to join a large and complex United States Postal Service (USPS) portfolio. A successful Program Operations Consultant with a minumum of three years experience supporting government contracts, analyzing project budgets, compiling resource management data and projections and tracking business development activities. The candidate must demonstrate experience and competency tracking multiple project interdependencies, project lifecycles, critical thinking, resource management, and business growth while upholding the highest standard of ethical behavior. Their primary responsibility will be to support the USPS Program Manager to streamline operations and support operations activities.
LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.
Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.
Responsibilities
Responsibilities may include:
Work with program manager to oversee and manage multiple stakeholders and project schedule interdependencies
Effectively communicate with the geographically dispersed project team that includes subcontractors, subject matter experts, and client personnel
Work autonomously with project stakeholders to resolve complex project scheduling issues
Demonstrate knowledge and experience in requirements decomposition and systems integration
Managing and leading consulting projects and initiatives
Developing organizational and human capital strategies, conducting organizational assessments, creating deliverables (plans, reports, briefings, etc)
Developing and implementing strategies and plans; developing project deliverables, conducting analysis, and responding to client requests
Supporting project management and scheduling activities
Qualifications
Minimum Requirements:
Bachelors degree with a minimum of eight (8) years of experience in one (or multiple) practices: technical project management; project scheduling; business process improvement; business consulting; continuous improvement
Consultancy experience with large, complex projects
Must demonstrate soft skills such as: relationship building; influencing others; emotional intelligence; and exemplary communication skills (written and verbal)
Strong analytical and problem-solving skills
Advanced skills and experience with Microsoft products: Power Apps, Power BI, Word, Excel, Outlook, PowerPoint, Project, and Visio
Successful performance operating within an autonomous and collaborative virtual environment
Ability to thrive in multiple ambiguous environments; take initiative to exceed client expectations.
Ability to navigate complex organizations
Significant understanding of project management fundamentals and ability to work within project constraints
Excellent analytical, problem solving, and presentation skills
Excellent customer relationship management skills
Must be able to obtain a Position of Public Trust Clearance - US Citizen or Permanent Resident (Green Card Holder); if Green Card holder, must have resided in the US for the last 5 years and must not have traveled outside of the US for a combined total of 6 months during that time
Preferred Experience/Skills:
Project Management Professional (PMP) certified
Masters degree
Experience with/certification in: SAFe; ProSci; LeanSixSigma; CPBA; or LUMA HCD certified
Experience with project management software, dashboards, and automated agile tools
Strong working knowledge of Power Automate
Strong working knowledge of the SDLC
Project Management consulting experience
Target Salary Range: $120,000-$140,000
Disclaimer:
The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.
#LI-SH1
EEO Statement
LMI is an Equal Opportunity Employer" all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
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$120k-140k yearly 5d ago
JIRA Specialist
Insight Global
Specialist job in Frederick, MD
JIRA Specialist
Pay Range: $40/hr-65/hr
Required Skills & Experiences:
5+ years of hands‑on Jira and Atlassian administration experience
Proven ability to build and maintain Jira workflows, fields, dashboards, and automation
Strong skills in translating business needs into scalable Jira configurations
Experience troubleshooting Jira issues, managing permissions, and ensuring data accuracy
Ability to document processes and deliver clear end‑user training
Strong analytical, problem‑solving, and communication skills
Job Description
Insight Global is seeking a Jira Specialist to sit in Frederick, MD (Hybrid) supporting a large government contract. The Jira Specialist will serve as the primary administrator and subject‑matter expert for Jira and related Atlassian tools, ensuring the platform is fully optimized for project teams, workflows, and organizational processes.
Key Responsibilities
Configure, maintain, and enhance Jira projects, custom fields, workflows, dashboards, and automation rules
Partner with technical and non‑technical stakeholders to translate requirements into scalable Jira solutions
Improve visibility, reporting, and operational efficiency across project teams
Manage user permissions, troubleshoot system issues, and ensure data integrity across Jira environments
Analyze usage patterns and recommend platform enhancements or integrations to streamline work
Develop clear process documentation and provide end‑user training
Support governance standards to maintain consistency and best practices across teams
$40 hourly 5d ago
Records Specialist
City of Takoma Park 3.6
Specialist job in Takoma Park, MD
The City of Takoma Park is seeking an experienced and self-motivated person to provide records management and office support to the City Clerk's Office. This is a part time, 30-hour per week position.
The incumbent should be organized, detail oriented, and have excellent written and oral communication skills.
Typical Duties include:
Preparing, maintaining, and updating record descriptions and inventories of active and inactive records;
Coordinating the City's records retention process;
Indexing, scanning, tracking, and filing City forms or records;
Responding tactfully and professionally to requests for information from the public;
Tracking and assisting with responding to Maryland Public Information Act requests;
Posting information and notices to the City website;
Preparing forms, flyers, correspondence, and other documents;
Assisting with City elections and special events;
Minimum Qualifications:
Proficiency with a variety of office systems (i.e. Microsoft Word, Excel, PowerPoint; Gmail and G-Suite; Adobe Acrobat Pro; etc.)
Knowledge and level of competency commonly associated with completion of specialized training in the field of work, in addition to basic skills typically associated with a high school education; and
Sufficient experience to understand the basic principles relevant to the duties of the position, usually associated with the completion of an apprenticeship, internship, or one to two years of experience; or,
Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job;
Incumbent may occasionally be required to lift boxes of records and work in dusty conditions;
Valid driver's license or ability to obtain a driver's license preferred.
The hourly wage for this position is expected to be offered between $24.88 and $29.30 per hour, and will be offered at a level consistent with the experience and qualifications of the candidate.
We offer a highly competitive benefits package, including paid premiums of medical, dental, and vision insurance for employees.
The City of Takoma Park is a small jurisdiction in Montgomery County, Maryland bordering the District of Columbia and Prince George's County. Inhabited by a diverse and politically active population of 17,000 residents, Takoma Park is known for its progressive policies, historic tree-lined neighborhoods, and independent businesses. We are proud to be a workforce of almost 200 full-time and part-time employees that are as diverse as the community we serve. We strive to maintain excellent customer service and responsiveness to our residents and everyone we work with. It is with this in mind that we seek to improve by championing quality and efficiency through a dedicated workforce and cooperative spirit.
The City of Takoma Park is proud to be an equal opportunity employer. We strive to be a diverse workforce that is representative of the residents we serve and the area in which we live. We are dedicated to creating an inclusive environment where employees of diverse backgrounds can thrive and make a positive impact in the services we provide.
$24.9-29.3 hourly 3d ago
Oracle ERP Product Specialist
Office of The Chief Financial Officer
Specialist job in Maryland City, MD
Government of the District of Columbia Office of the Chief Financial Officer (OCFO) Oracle ERP Product Specialist IT Specialist (Product Specialist - CLOUD) $103,650 - $157,830.00 Annually The Office of the Chief Financial Officer (OCFO) whose mission is to enhance the fiscal and financial stability, accountability and integrity of the Government of the District of Columbia is in search of an Oracle ERP Product Specialist (IT Specialist Product Specialist- Cloud).
This position is located in the Office of the Chief Financial Officer (OCFO), Office of the Chief Information Officer (OCIO). The Information Technology Specialist works closely with the Office of the Chief Financial Officer and other District government stakeholders in conducting work that involves the design, documentation, development, modification, testing, installation, implementation, and support of new or existing applications software.
Duties include, but are not limited to:
Gather and analyze business requirements and translating requirements into applications
Configure, test, and implement modifications to Oracle ERP or EPM Cloud Modules such as Account Receivables, Payables, General Ledger, Purchasing, Projects, Grants, Cash Management, and budget modules
Troubleshoot and work with vendors to resolve issues with product functionality
Working with security staff to document and implement processes and procedures to ensure compliance with District, OCIO, and IRS security controls.
Performs other related duties as assigned.
Minimum Qualifications
Five (5) years of progressive experience performing duties and responsibilities such as gathering and analyzing business requirements and providing technical solutions; conducting configurations, testing, and troubleshooting financial systems or Oracle Financials modules (i.e., Accounts Payable, Receivables, Purchasing, General Ledger, Projects, Grants, Budget, etc.) and knowledge of System Development Life Cycle (SDLC). Oracle ERP/EPM Cloud and public sector particularly state and local government experience preferred.
This post is for an upcoming opportunity and not for immediate hire. We are currently gathering resumes for future roles, and a member of our team may contact you to discuss potential opportunities.
For initial review, please submit your resume to or the Office of the Chief Financial Officer, Human Resources Division, located at 1101 4th Street, SW, Suite W220, Washington, DC 20024.
The OCFO offers a competitive salary and benefits package including medical, dental, retirement, and educational assistance.
The Office of the Chief Financial Officer is an EQUAL OPPORTUNITY EMPLOYER
$103.7k-157.8k yearly 3d ago
Educational Account Specialist
Music & Arts 3.8
Specialist job in Frederick, MD
The purpose of this job is to support the Commercial Accounts management team in providing the best possible customer service to the Educational Representatives, Regional Managers, and all others we interact with regarding our commercial account customers.
Essential Functions (not all inclusive):
Receives incoming calls from customers, educational representatives and managers in the field.
Researches issues brought to light whether they are from questions, faxes, or emails etc.
Participates in mail processing on a weekly basis.
Reconciles sales orders entered by our educational buyers, if a problem arises that needs rectified
Processes billing for the department.
Researches and processes incoming repair tickets for an assigned area.
Conducts collections activity for any invoices/accounts in their assigned areas or at any time needed during conversations or calls with our customers or educational representatives
About Music & Arts
Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.
The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day.
Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
To join our band, you'll need the following experience:
Minimum Experience/Knowledge/Skills
High School Diploma or GED required. Bachelor's Degree in Accounting preferred.
2 - 4 years of relevant work experience (in addition to degree or years of previous experience)
Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
Must be able to work independently, prioritize and manage tasks.
Excellent written and verbal skills.
Detail oriented.
Standard office and computer equipment including MS Office software.
Develops relationships with external vendors with frequent interaction with relevant internal department
Love this gig and want to apply?
Send your resume and cover letter today along with salary expectations!
Pay Rate: $17.00-19.00/hr depending on location, background and experience.
The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations
Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐************ ext. 2862 or by sending an email to ***************************.
$17-19 hourly 2d ago
Workday LMS Specialist
Hale International 3.4
Specialist job in Columbia, MD
Workday Learning Management System Specialist - Up to $115,000 plus bonus - Hybrid in Columbia, MD
We are partnered with a national non-profit organization based in the U.S. that is seeking a Senior Program Manager of their Learning Management System to support the rollout and ongoing administration of Workday Learning. This role will help ensure that learning is accessible, easy to use, and well-supported across the organization.
Key Responsibilities:
Support the Workday Learning implementation through discovery and assessment of the current learning environment.
Partner with key stakeholders to define LMS goals and requirements within Workday.
Act as a liaison between Talent Management and IT during system development and implementation.
Provide post go-live administrative support for Workday Learning by managing the upload of learning content, documentation, and courses into the Workday Learning platform.
Role Requirements:
3 or more years of LMS experience in an analyst, administrator, or similar role.
Prior Workday experience is strongly preferred (Workday Learning experience is a major plus).
Strong stakeholder engagement skills, with the ability to translate business needs into system requirements.
No system configuration experience required.
This is the perfect opportunity to join a dynamic, collaborative, and supportive team in a fast-paced environment, where you'll have the opportunity to take the next step in your career. This role is perfect for motivated individuals who are passionate about developing their skills and driving growth within the organization.
If you're interested in learning more about this opportunity, please get in touch today!
$28k-43k yearly est. 5d ago
Mortgage Loan Servicing Specialist- Commercial
Capital Bank Md 4.3
Specialist job in Rockville, MD
About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.
Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.
The Mortgage Servicing Specialist is responsible for managing the day-to-day servicing activities of mortgage loans, ensuring accuracy, compliance, and exceptional customer service. This role supports the full lifecycle of mortgage servicing, including payment processing, escrow administration, investor reporting, and resolution of borrower inquiries. The specialist will work closely with internal teams and external partners to maintain operational efficiency and regulatory compliance.
Position Responsibilities
L Administration
Process and reconcile mortgage payments, payoffs, and adjustments accurately and timely.
Manage escrow accounts, including tax and insurance disbursements, annual analysis, and shortage/overage handling.
Monitor delinquent accounts and assist with collections or loss mitigation processes as needed.
Customer Service
Respond to borrower inquiries regarding loan terms, payment history, escrow accounts, and payoff requests.
Provide clear, professional communication to resolve issues promptly and maintain positive customer relationships.
Compliance & Reporting
Ensure adherence loan Servicing & federal, state, and investor guidelines (e.g., RESPA, CFPB, Fannie Mae/Freddie Mac requirements).
Prepare and submit accurate investor and regulatory reports within required timelines.
Maintain detailed records and documentation for audits and quality control reviews.
Partner closely with Compliance teams to execute regulatory requirements and ensure processes and procedures are continuously evolved to meet changes in regulatory standards.
Operational Support
Collaborate with Loan Operations team members to improve processes and enhance efficiency.
Assist with system updates, testing, and implementation of new servicing technologies or workflows.
Required Education and Experience
Bachelor's Degree+ in Business Studies, Finance, or Business Administration, or related field.
3+ years of mortgage servicing or loan operations experience required.
Familiarity with mortgage regulations and investor guidelines.
Proven experience with payment processing, loan boarding, account maintenance, and customer service.
High aptitude for problem solving.
Strong attention to detail and organizational skills.
Excellent communication and problem-solving abilities.
Proficiency in mortgage servicing systems and Microsoft Office Suite.
Preferred Education and Experience
1+ years of supervisory or management experience preferred.
Experience with Fiserv Premier and Encompass strongly desired.
Experience with data analysis from SalesForce or similar CRM applications
Qualifications and Skills
Customer-focused mindset with a commitment to service excellence.
Ability to work independently and collaboratively in a fast-paced environment.
High level of integrity and adherence to compliance standards.
Compensation
Base Salary Range: $29.60 - $44.41 hourly. Final determination of where you are at in the salary range is based on numerous factors such as geographic location, relevant experience, skill set, education, and ability to meet qualifications within the job description.
Additional Compensation: This role will include a yearly annual target bonus based on individual performance.
Additional Details
Must have the ability to travel locally for training as needed. Hybrid/In-Office - local DMV market
Supporting Businesses. Helping People. Strengthening Communities.
Capital Bank, N.A. is an E-Verify, Affirmative Action and Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$29.6-44.4 hourly 3d ago
School Health Operations Specialist (Public Health Nurse III)
Fairfax County Government 4.3
Specialist job in Fairfax, VA
Job Announcement
$10,000 Sign-On Bonus*
Under the general supervision of the School Health (SH) Operations Nurse Manager (Public Health Nurse IV (PHN IV)), performs a diverse range of professional nursing level planning, facilitation, communication activities and project management necessary for the day-to-day operations of the SH Division that supports public health nursing, Medical Services Review Team (MSRT) and population health initiatives. Leads and coordinates with Regional PHN IV Nurse Managers, planned activities for care coordination of students, health promotion activities and MSRT caseload management. Position serves to expand caseload capacity to support MSRT activities for Fairfax County Public Schools (FCPS). Conducts MSRT case utilization reviews to ensure quality assurance and makes recommendations for process improvement; mentors and provides guidance to nursing staff on MSRT processes. Supports segment of School Health Division responsible for population health initiatives and leads and plans outreach initiatives to support students and the community. Provides public health services to schools and communities, as assigned. Coordinates intra-agency consultations, provides a variety of case management services to diverse high-risk populations using a multi-disciplinary approach. Services and interventions for at-risk individuals and populations include outreach, health promotion, disease prevention, and education. Ensures that school health operational programmatic activities are implemented and evaluated. Responds to MSRT case-related inquiries, and/or emails; prepares both written and oral responses. May participate in region MSRT case management review. Provides education and training to PHN's and other agency staff. Serves as backup to supervisor on MSRT case management utilization review on priority cases. Provides supervision and coordination of assigned Licensed Practical Nurse (LPN) float pool coverage and contracted staff, as assigned. Participates in orientation of new PHNs and LPNs and acts a preceptor to ensure new staff are fully integrated into the SH program. Participates in outreach activities to increase public health awareness in the community. Participates in the recruitment, interviewing and hiring process of new public health staff for the school health program. Other duties may include but are not limited to professional development, emergency response operations, meetings, planning, and training.
* This position includes a sign-on bonus for fully qualified new county employees in the amount of $10,000.
Employment Standards
MINIMUM QUALIFICATIONS:
Graduation from a college or university accredited by the National League for Nursing or the Commission on Collegiate Nursing Education with a bachelor's degree in nursing; Plus, three years of post-licensure experience as a nurse in an equivalent health care setting whose focus was primarily prevention services and community education, including two years in a public health/community health setting; Plus, at least one year experience in a public health/community health specialty area or supervisory responsibilities.
CERTIFICATES AND LICENSES REQUIRED:
Possession of a current license or a multistate licensure privilege to practice as a Registered Nurse in the Commonwealth of Virginia.
Valid driver's license.
Basic Life Support (BLS) certification (required within 30 days).
AED certification (required within 30 days).
CPR certification (required within 30 days).
NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check, Child Protective Services Registry check, driving record check, and sanction screenings to the satisfaction of the employer.
PREFERRED QUALIFICATIONS:
Master's degree in public health, public administration, or nursing.
At least two or more years of post-licensure experience providing health services to school aged children in a public-school setting.
At least four years of demonstrated experience working in a public health or community health setting working within multidisciplinary and multi-agency teams.
Minimum two years of direct supervisory experience or demonstrated work experience monitoring and directing the work of others.
Demonstrates excellent verbal and written communication skills, attention to detail, and strong interpersonal abilities to communicate effectively and clearly with a diverse population.
Highly desirable to have experience with care coordination of children with special needs, health promotion/health education, and data management and reporting.
Ability to establish and maintain cooperative working relationships with internal and external partners.
PHYSICAL REQUIREMENTS:
Job is generally sedentary in nature, and requires walking, standing, sitting (for long periods of time), and kneeling, reaching, bending, climbing stairs; may be required to lift equipment or carry children up to 25 lbs. in weight as required for the position. Uses hands to grasp, handle, or feel. Visual acuity is required to read data from paper and on a computer monitor or other electronic device; ability to operate keyboard driven equipment and computer and use of touchscreen. Position frequently communicates and must be able to exchange accurate information with others verbally and in writing. Ability to drive a motor vehicle. Generally, work in an office environment and may occasionally be required to perform job duties outside of the typical office setting (e.g. Fairfax County Schools or other county locations). All duties performed with or without reasonable accommodations.
SELECTION PROCEDURE:
Panel interview and may include exercise.
Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home (including Spanish, Asian/Pacific Islander, Indo-European, and many others.) We encourage candidates who are bilingual in English and another language to apply for this opportunity.
Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY . EEO/AA/TTY.
#LI-KA1
$38k-50k yearly est. 6d ago
Product Specialist - GC
Shimadzu Scientific Instruments 4.2
Specialist job in Columbia, MD
DescriptionProduct Specialist - GC Salary: $87,000 - $89,000 per year Who are we?
Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas, and results continue to propel Shimadzu's outstanding reputation and "Excellence in Science." People dedicated to our mission have the largest impact on Shimadzu's continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists, and manufacturers to help better lives worldwide?
What can Shimadzu offer YOU?
Our Culture: A work environment that values diversity, inclusion & belonging
Competitive Compensation: Day 1 Benefits & Competitive Salary
Retirement Benefits: Matching 401K & Profit-Sharing Program
Professional Growth: Clear pathways for Career, Leadership, and Personal Development
Health Benefits: Flexible Spending/Health Savings Accounts
Work-Life Balance: Generous & Front-Loaded Paid Time Off Plan
Education: Tuition Assistance Program for both graduate and undergraduate levels
Insurance Perks: Pet Insurance, optional Identity theft, legal pre-paid and critical care buy-up insurance benefits, generous company-paid life insurance & short-term disability programs
Work Flexibility: Business casual Dress Attire & casual (jeans) Friday!
Employee Engagement: Employee Resource Groups to network, build a sense of community and enhance one's career and personal development
ADDITIONAL COMPENSATION:
For Service, Technical Support, Marketing & Sales Roles: Additional compensation is available through either an Incentive and/or Commission Plan.
For Employees who reside in Connecticut, Massachusetts, New Jersey, and California: Additional compensation is offered through a Cost-of-Living Adjustment (COLA).
Shimadzu Scientific Instruments is seeking a motivated Product Specialist to join our team! In this role, you will create technical marketing materials and documents for sales, provide training, and offer installation and maintenance support for our GC operations. Your focus will be on enhancing product positioning while delivering high-quality, timely support to our customers. You'll engage directly with clients, addressing their needs and collaborating with the Marketing team, Sales, Service, and Regional staff.
JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:
Provide marketing support to the sales team, including developing demonstration strategies and presenting products to potential and current customers
Gather and analyze competitive information for assigned products, reporting findings to the sales team
Create sales support documentation, including feature/benefit analyses and positioning strategies for each assigned product
Conduct evaluations of market needs and propose hardware and software solutions to address those needs
Develop and deliver technical training courses and materials for customers and Shimadzu employees, while maintaining instruments in application laboratories and supporting qualification tests as needed
EDUCATION AND QUALIFICATIONS:
Bachelor's degree in a life science field; a higher-level degree is strongly preferred
Minimum of two years of experience in technical applications or method development with GC
Experience in maintenance and repair of analytical instrumentation; marketing and sales experience are highly desirable
Strong attention to detail, exceptional customer service skills, and a dependable work ethic
Willingness to travel, including occasional overnight stays
At Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and reward talent. If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications accompanied by a salary adjustment.
COMPENSATION AND BENEFITS:
This is an exempt, full-time position that is eligible for benefits. For a complete listing of our benefits, including a 401K matching program and discretionary yearly contributions, please visit our website at ************************** Detailed information on each benefit, including providers and costs, will be provided to candidates during the final interview stage.
Shimadzu offers 10 paid vacation days, 8 paid personal days, 8 scheduled holidays, and 3 floating holidays in the first year of employment. After one year, employees are eligible for a generous short-term disability program, which complies with FMLA regulations, with the company covering 100% of the monthly premiums. Employees are insured at 100% of their salary for the first 6 weeks and 66.67% of their salary for weeks 7-12.
The starting salary range for this position is $87,000 to $89,000 annually, with compensation paid on a semi-monthly, exempt salaried basis. Additional variable compensation includes an incentive plan based on company and service performance, paid semi-annually in April and October. A discretionary year-end bonus may also be provided based on overall company performance.
Shimadzu is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Shimadzu via email, the Internet or in any form and/or method without a valid written search agreement in place for this position (and agency was requested to work the requisition) will be deemed the sole property of Shimadzu. No fee will be paid in the event the candidate is hired by Shimadzu as a result of the referral or through other means.
EEO Statement:
Shimadzu Scientific Instruments (SSI) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please
click here
.
Qualifications
BehaviorsFunctional Expert - Considered a thought leader on a subject
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Innovative - Consistently introduces new ideas and demonstrates original thinking
Team Player - Works well as a member of a group
Thought Provoking - Capable of making others think deeply on a subject
EducationBachelors of Chemistry (preferred)
Skills
Instrument- GC (required)
Phone Support (required)
Training (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$87k-89k yearly 2d ago
Facilities Management Specialist
Steerbridge
Specialist job in Arlington, VA
We are seeking a Facilities Management Specialist to provide comprehensive facilities and infrastructure management support to the F-35 Lightning II Joint Program Office (JPO). This role supports a complex, fast-paced environment and plays a key part in ensuring facilities, infrastructure, and space planning effectively support the lifecycle needs of the F-35 program.
The ideal candidate brings experience in facilities operations, space management, infrastructure planning, and project coordination within government or large enterprise environments. (This role is a part of a proposal support.)
Key Responsibilities
Provide comprehensive facilities and infrastructure management support, including feasibility analysis, logistics planning, cost considerations, and asset management
Analyze current facility status and develop facility acquisition and space utilization plans to support F-35 JPO growth and reductions
Draft facilities-related policies and procedures for Government review and approval
Maintain facilities documentation, including responsibilities, major projects, policies, procedures, and deliverables
Submit and track building maintenance work requests and interface with building management on special projects and unresolved issues
Plan, develop, and oversee annual facilities maintenance requirements
Track cost, schedule, and performance for space acquisition and facility modification projects from inception through completion
Maintain and update seating charts, personnel locations, and coordinate internal personnel moves
Assist with drafting, submitting, and tracking funding documents and expenditures related to construction, utilities, services, and maintenance
Coordinate with Corporate Operations staff, Senior Leadership Team (SLT) organizations, vendors, contractors, and building technicians
Support reconfiguration of existing spaces and moves to new locations, including research of alternative solutions
Prepare integrated master schedules, briefings, funding documents, and other required deliverables
Support coordination of F-35 off-site meetings, conferences, and special events
Required Qualifications
Education: Bachelor's degree (BA/BS) in Facilities Management, Engineering, Business Administration, or a related discipline
Experience: Minimum of 5 years performing facilities and infrastructure management duties
Security Clearance: Active Secret clearance
Desired Qualifications
Facilities and infrastructure management experience in government or private sector organizations
Experience supporting large, multi-stakeholder or DoD programs
Strong background in space planning, budgeting, and project coordination
Why Join Us
Support one of the DoD's most advanced aviation programs
Work in a highly visible, mission-critical environment
Apply your facilities expertise to complex, enterprise-level operations
📩 Apply today and help support the infrastructure behind the F-35 mission.
$37k-61k yearly est. 2d ago
Client Success Specialist
Summit Group 4.4
Specialist job in Silver Spring, MD
The Client Success Specialist is responsible for supporting the Client Success team activities, specifically generating ideas for revenue growth, creating presentations, sourcing and merchandising products. Ideally, the CSS helps the Client Success team grow their business and provide a top-notch client experience.
Collaborate with the Client Success Executive on ways to increase revenue.
Create solutions based on client needs, to include researching product and service information from suppliers, including costs, availability, and delivery schedule for designated accounts.
Follow trends in the marketplace to best develop creative merchandise solutions.
Manage projects within the Client Success team, coordinating multiple stakeholder groups to develop and execute deliverables.
Participate in sales/supplier/client meetings to increase product and solutions knowledge.
Create and design artwork for client orders and develop client proposals and presentations on an as needed basis in Adobe Illustrator and PowerPoint.
Be people-oriented, client-focused, and assertive in developing client and supplier relationships.
Qualifications
• 2-3 years of B2B sales, inside sales or sales support experience.
• Experience in promotional products, PR, marketing services a plus.
• Familiarity with CRM systems such as NetSuite, Salesforce, Zoho etc.
• Microsoft Office proficiency required.
• Bachelor's degree preferred but applicable experience will be considered.
$59k-98k yearly est. 3d ago
Senior Business and Organizational Change Management Specialist
Jeppesen 4.8
Specialist job in Arlington, VA
Company:
The Boeing Company
Boeing Defense, Space, and Security (BDS) Sapphire is looking for a dynamic Senior Business and Organizational Change Management Specialist to join the team in Berkeley, MO; Arlington, VA; El Segundo, CA; Houston, TX; Huntington Beach, CA; Huntsville, AL; Mesa, AZ; Oklahoma City, OK; San Antonio, TX; Ridley Park, PA; Plano, TX; Seal Beach, CA; or Seattle, WA.
The selected candidate will plan and implement activities to prepare the BDS enterprise for the modernization of its foundational systems through the conversion to the three bedrock Sapphire system of systems, which includes Enterprise Resource Planning (ERP), Manufacturing Execution System (MES), and Product Data Management (PDM). This role is essential for ensuring a smooth transition and fostering a culture of adaptability and engagement across the organization.
Information Digital Technology & Security (IDT&S) supports more than 100 product teams, as they enable Boeing business partner leaders to deliver our products and services to our customers. From building a better digital experience, to designing faster and more accurate manufacturing analytics, our products touch every aspect of our business.
BDS is modernizing its foundational systems, enhancing its data strategies, and improving the alignment of its execution processes via a program called Sapphire that is a joint effort between BDS and IDT&S.
Position Responsibilities:
Lead the planning and execution of comprehensive change strategies aligned to program objectives, business outcomes, and change standards that address the unique challenges and opportunities associated with the modernization of the ERP, MES, and PDM systems
Partner with program leaders, project managers, and other stakeholders to align, equip, and activate a coalition/network of change champions, including coaching on roles and best practices to drive desired culture and sustained engagement
Conduct assessments and synthesize data to measure business readiness and change impacts, defining measurable criteria and recommendations to inform integrated delivery plans that foster buy-in and address resistance
Design and drive stakeholder engagement and communications activities, ensuring timely, consistent, targeted, and two-way communication across impacted audiences
Plan, design, and facilitate stakeholder workshops, end-user training, and enablement activities that create practical experiences for knowledge-transfer and capability-building
Establish and monitor adoption, sentiment, and performance metrics, using data and feedback loops to adjust strategies and accelerate benefits realization
Identify, assess, and proactively manage change risks and resistance, partnering with program and business leaders to develop reinforcement and mitigation strategies
Basic Qualifications (Required Skills/Experience):
5+ years of experience applying change management principles, methodologies, and tools in large scale, complex change initiatives
Experience partnering with sponsors, leaders, and stakeholders to drive alignment and accountability
Experience developing, tailoring, and delivering messages to multiple audiences
Experience designing content and facilitating experiences to engage, educate, and enable large audiences
Ability to travel 25% of the time
Preferred Qualifications (Desired Skills/Experience):
Active Top Secret Security Clearance
Bachelor's Degree or higher
5+ years of experience with large-scale system implementations such as Enterprise Resource Planning (ERP), Manufacturing Execution Systems (MES), and Product Data Management (PDM)
5+ years of experience translating highly technical concepts into learning materials (e.g., job aids) for end users
3+ years of experience within information technology
Experience with communication (verbal and written), analytical, and problem-solving skills
Formal training and/or certification in change management (e.g., CCMP, Prosci, or similar)
Conflict Of Interest:
Successful Candidates for this job must satisfy the Company's Conflict Of Interest (COI) assessment process.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
General:
All information provided will be checked and may be verified.
Please apply ASAP for this role as recruitment may commence before the end date.
Pay Transparency & Total Rewards:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Salaries are based upon candidate experience and qualifications, as well as market and business considerations.
Senior Summary Page Range: $136,000 - $211,600
Language Requirements:
Not Applicable
Education:
Not Applicable
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Export Control Requirement:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Safety Sensitive:
This is not a Safety Sensitive Position.
Security Clearance:
This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
EEO is the law
Boeing EEO Policy
Request an Accommodation
Applicant Privacy
Boeing Participates in E - Verify
E-Verify (English)
E-Verify (Spanish)
Right to Work Statement
Right to Work (English)
Right to Work (Spanish)
$61k-93k yearly est. Auto-Apply 7d ago
Business Liaison/ Business Engagement Specialist (SSA Ticket to Work Program)
Cybermedia Technologies
Specialist job in McLean, VA
Job Description
CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers' bespoke mission requirements, are enabling this future every day.
The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE: MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community.
We are seeking to hire a Business Liaison/ Business Engagement Specialist (SSA Ticket to Work Program) to our team!
Join Us in Empowering Lives Through SSA's Employment Support Initiatives
Are you passionate about making a meaningful difference in people's lives? The Social Security Administration (SSA) is committed to helping individuals with disabilities achieve greater independence through employment. By joining our team, you'll play a vital role in supporting this impactful mission-helping people unlock their potential, build confidence, and create brighter futures. If you're driven by purpose and inspired by the chance to make a lasting impact, we invite you to be part of a program that changes lives every day.
The Business Liaison will play a key role in supporting the EN Service Manager in all aspects of recruiting for the EN program, including the planning and execution of recruiting efforts, events, and initiatives. This position requires a skilled recruiting professional with a strong background in workforce acquisition, event coordination, and candidate management. The EN Recruiter will serve as a critical interface between candidates, hiring managers, and the EN Service Manager, ensuring that recruiting activities are executed efficiently and align with organizational goals and compliance requirements.
Position Summary
The Business Liaison is a key member of the Employer Network (EN) team supporting the Social Security Administration (SSA) Ticket to Work (TTW) Program. This pivotal role serves as the bridge between employers and qualified job seekers with disabilities (Ticket Holders), driving the recruitment, engagement, and stewardship of private and public sector employers. The Business Liaison champions inclusive hiring, provides technical support on program benefits and compliance, and oversees a full lifecycle of employer relationship management to advance competitive, integrated employment for SSA beneficiaries.
Key Responsibilities
• Employer Recruitment & Onboarding
• Proactively identify and recruit employers for the EN, onboarding them to the SSA TTW program and supporting initial implementation.
• Introduce new partners to EN policies, onboarding documentation, and ongoing support provisions.
• Outreach & Relationship Development
• Lead outreach campaigns and conduct high-level relationship building with businesses, HR leaders, diversity officers, workforce organizations, and industry groups.
• Represent the EN and SSA TTW at professional events, job fairs, industry forums, and community workforce initiatives.
Employer Education & Training
• Provide tailored education on the business case for hiring individuals with disabilities, clarify Ticket to Work program incentives, and instruct on available state/federal supports (e.g., WOTC, OJT).
• Train employer contacts on compliance requirements, EN documentation, and data privacy standards.
• Collaboration & Job Matching
• Work collaboratively with EN internal staff, vocational rehabilitation agencies, and referral sources to facilitate candidate referrals, interviews, and job offers.
• Leverage CRM and case management tools to streamline and document job matching procedures.
• Ongoing Employer Support & Account Management
• Serve as principal advisor and trusted point of contact for all EN employer partners-resolving inquiries, escalating complex concerns, and upholding SSA/EN compliance.
• Facilitate employer retention initiatives through continuous engagement, satisfaction surveys, and periodic check-ins.
• Data Management & Compliance
• Maintain a secure, up-to-date employer database; log all engagement actions and ensure records support programmatic audits and outcome analysis.
• Comply with all EN and SSA policies for data security, privacy (including PII/PHI considerations), and reporting.
• Resource Development & Event Planning
• Develop, customize, and present outreach materials, digital toolkits, webinars/training modules, and status reports that highlight engagement impact and share program knowledge.
• Organize employer roundtables, workshops, and panel discussions-facilitating best practice sharing across sectors.
• Continuous Quality Assurance & Program Improvement
• Regularly review national and state disability employment trends, federal guidance (e.g., ADA, WIOA), and employer feedback to refine strategies.
• Recommend enhancements to business engagement approaches, leveraging performance data to inform decisions.
Required Qualifications
• Bachelor's degree in Business, Human Resources, Vocational Rehabilitation, Workforce Development, or a related field (or an equivalent combination of education and work experience).
• At least two (2) years' direct experience in employer engagement, business development, workforce development, human resources, disability employment, or related field.
• Demonstrated knowledge of the SSA Ticket to Work program, Employer Networks (ENs), or state/federal vocational rehabilitation programs is highly preferred.
• Strong public speaking, presentation, communication, and documentation skills.
• Proven ability to network, influence, and build lasting partnerships with diverse business leaders and employer groups.
• Proficiency in CRM, case management, and/or outreach tracking software; experience with virtual platforms (e.g., Teams, Zoom) for remote engagement.
• Experience working independently and within cross-functional teams to achieve business outcomes and goals.
• Commitment to confidentiality, data security, and ethical practice.
Preferred Skills & Competencies
• Knowledge of federal and state disability hiring incentives (WOTC, OJT, etc.), and experience in counseling employers on financial advantages and legal compliance.
• Solid understanding of the Americans with Disabilities Act (ADA), reasonable accommodation processes, and workplace accessibility best practices.
• Experience collaborating with American Job Centers, Workforce Development Boards, and/or state vocational rehabilitation agencies.
• Familiarity with employment metrics-analyzing business engagement and placement data to identify trends and improvement opportunities.
• Multicultural awareness and the ability to build inclusive engagement strategies for employers of varying size, industry, and geographic reach.
• Experience in developing partnerships with federal contractors and aligning recruitment with Office of Federal Contract Compliance Programs (OFCCP) requirements.
Clearance requirements:
Must be a US Citizen and able to obtain and maintain a SSA Public Trust clearance
If you are looking for a fun and challenging environment with talented, motivated people to work with, CTEC is the right place for you. In addition to employee salary, we offer an array of employee benefits including:
Paid vacation & Sick leave
Health insurance coverage
Career training
Performance bonus programs
401K contribution & Employer Match
11 Federal Holidays
$59k-101k yearly est. 9d ago
Money Service Business (MSB) Specialist
Mainstreet Bank 3.8
Specialist job in Sterling, VA
Performs a variety of duties to assist the BSA Officer with compliance to the Bank Secrecy Act, Office of Foreign Assets Control, USA PATRIOT Act and other Anti-Money Laundering regulations. Monitors transaction activity on daily basis. Assists the BSA Officer in monitoring activity within the Bank, implementing policies and procedures, and ensuring compliance with all BSA related regulations and enhanced due diligence programs. Assists in the investigation of fraudulent, illegal, or suspicious activities that could cause losses to or claims against the Bank.
Essential Job Functions:
? Performs onboarding review of all new Money Service Business prospects to ensure the Money Service business does not pose undue risk to the bank.
? Conducts ongoing quarterly and annual reviews of MSB customers
? Detects and addresses concerns within the MSB client base.
? Meets with MSB compliance departments to remediate concerns or non compliance in a professional manner
? Assists in identifying suspicious activity within MSB reviews and helps the BSA Department in the completion of Suspicious Activity Reports.
? Assists in identifying suspicious activity within MSB reviews and helps the BSA Department in the completion of Suspicious Activity Reports.
? Reviews and analyzes MSB-specific transaction data through system alerts for unusual activity; investigates and researches as necessary.
? Make recommendations to the BSA Officer and senior management when and where appropriate.
? Analyzes The Bank's MSB portfolio holistically and reports on risk associated with certain sectors of the client base, based on geography, business model, etc.
Requirements
Job Requirements
? Bachelor's degree or minimum three years equivalent experience.
? Experience as BSA investigator or previous banking experience to include knowledge of and work with BSA requirements; at least 3 years preferred.
? Familiarity with the MSB/Banking remittance account operating model.
? Ability to learn and attain proficiency with the Bank's core system of products.
? Detail oriented and accurate
? Excellent analytical, judgment, and research skills
? Must be a self-starter and have the ability to multi-task
? Excellent verbal communication skills.
1+ year experience working at or closely with Money transmitters/Fintech
Familiarity with BSA standards and typologies associated with MSBs
Familiarity with state licensing, BSA programs, and operations associated with MSBs
Strong familiarity with spreadsheets/excel
Ability to interpret data and draw accurate conclusions based on evidence
Physical Demands/Requirements:
The physical demands described below are representative of those that must be met to successfully perform the essential functions of this job. They are subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
? Sitting for extended periods of time.
? Walking; bending at the waist; dexterity of hands and fingers to operate a computer.
? Hearing and speaking to exchange information in person or by phone.
? Seeing to read and analyze complex data.
Working Conditions:
? Work is performed in a normal office environment or remotely.
At MainStreet Bank we strive to bring talented, team-oriented individuals on staff to meet and exceed our customers' needs. MainStreet team members enjoy a friendly working environment, opportunity for personal and professional growth, generous benefits and access to resources for improving their well-being.
For more information visit our website at ********************
MainStreet Bank is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class.
$57k-80k yearly est. 1d ago
Operations Specialist (Pentagon City R129)
Apple 4.8
Specialist job in Arlington, VA
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As an Operations Specialist, you make sure that products flow smoothly through the store by maintaining product availability for customers, completing inventory tasks, supporting the implementation and maintenance of Apple preservation standards, and delivering product to customers and team members. You engage with enthusiasm and apply product expertise to offer recommendations that help drive sales and support the overall customer experience.
**Description**
Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes.
Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.
Use communication and training resources to keep up to date with inventory process changes.
Perform demo and restocking tasks to support technology and merchandising priorities.
Support the Operations Lead with the implementation and maintenance of Apple preservation standards.
Perform other tasks as needed, including but not limited to supporting customer-facing activities.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should:
* Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
* Be able to lift and carry product to various locations within and nearby the store.
**Preferred Qualifications**
You can:
Focus on the customer experience, with an emphasis on serving both the internal and external customer.
Be a self-starter who is detail-oriented and organized.
Prioritize workload and meet deadlines in a fast-paced environment.
Work in a team environment, demonstrating shared responsibility and accountability with other team members.
Be trusted with sensitive or confidential information, keeping with Apple's core values.
Be curious and open to learning from others and helping each other grow.
### Place of Work
On-site
### Requisition ID
Retail2
### Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (**********************************************************************************************
### Application Link
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The average specialist in Frederick, MD earns between $29,000 and $102,000 annually. This compares to the national average specialist range of $32,000 to $104,000.
Average specialist salary in Frederick, MD
$54,000
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