Join a market leader! A leading insurance brokerage, recognized for its commitment to excellence and community, is actively seeking a Benefits Enrollment Specialist! Thrive in a dynamic, collaborative environment with a brokerage celebrated for its enduring excellence and dedication to its community and employees.
What's in it for you?
An annual salary of $45,000 to $55,000+, based on your experience
A full suite of quality benefits, including medical, dental, and vision insurance
401(k) plan
Paid time off (PTO) and paid company holidays
Full-time, direct hire role
Key Qualifications:
Your Expertise: 1-2+ years of proven success in employee benefits or benefits administration.
License: An Active Life & Health license is preferred
System Knowledge: Proficiency with benefits administration software, such as Ease, is highly desirable.
Communication Skills: Strong organizational and interpersonal skills, with a demonstrated ability to communicate effectively both verbally and in writing.
Core Responsibilities:
Educate employees and clients on complex benefit options (health, life, and retirement plans) through orientations, webinars, and presentations.
Manage and process daily benefit enrollment changes accurately across various internal and carrier systems.
Ensure enrollment forms and payroll deductions are accurate, and maintain compliance with federal and state regulations.
Work with benefits and marketing teams to resolve issues, manage system functionalities, and assist during annual renewals and open enrollment periods.
Maintain a high level of expertise in Employee Benefits, carrier coverage, guidelines, and underwriting rules.
Apply now!
Why Insurance Relief™?
As a businessperson in the insurance industry, it is an advantage to partner with a staffing expert and ally who understands your unique skills and needs. With vast experience in the insurance arena, Insurance Relief™ works with brokers, carriers, and third-party administrators to locate and place the best people for positions ranging from entry-level to senior management. We invest the time to truly understand what you want to accomplish and then do our best to find meaningful opportunities.
$45k-55k yearly 11h ago
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HSPD-12: Government Badging & Credentialing Specialist (Traveler: Fresno, CA -REF1814Q)**
Citizant 4.5
Specialist job in Fresno, CA
Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.
Job Description
Duties and Responsibilities:
Enrollment Process Management:
Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates and PIN Resets.
Answering phone calls/email inquiries for all things related to PIV credentials and access control matters.
Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation.
Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.
Documentation and Data Collection:
Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants.
Ensure that all required documents and forms are properly completed and submitted according to established guidelines.
Verification and Authentication:
Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process.
Data Security and Privacy:
Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols.
Maintain the security and integrity of collected data and prevent unauthorized access or disclosure.
Communication:
Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow.
Provide excellent customer service to address questions and concerns related to the enrollment process.
Escalation management, as it involves listening, understanding, and responding to customer needs and expectations.
De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Recordkeeping:
Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered.
Prepare and maintain spreadsheets tracking status of new applicant, contractor, and federal employee files.
Compliance and Training:
Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment.
Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills.
Qualifications
Required Competencies:
Experience with Microsoft Excel for data management, coordination, and reporting.
Ability to adapt to changing security procedures and requirements.
Prior experience in a similar role, customer service, or administrative position may be advantageous.
Attention to detail and strong organizational skills.
Excellent interpersonal and communication skills.
Ability to handle confidential information with discretion.
Attend local hiring events 3 - 4 times a month (may vary, depending on the business need).
Perform other job-related duties as assigned.
Physical Requirements:
The role primarily involves sedentary work.
There may be occasional instances of stair climbing.
Periodic standing and/or walking for extended durations may be required.
Occasional activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25 - 30 lbs.
Requires typing for most of the day.
Effective communication through frequent periods of talking and listening is essential.
Travel Requirements:
This position requires 50-75% travel domestically, with trips lasting one week or longer.
Willing to travel with 1-5 days' notice.
Regular duties will be performed at assigned locations when not on travel.
Education:
High School diploma, GED certification
Clearance Requirement:
US Citizenship is required.
Active Public Trust/MBI clearance or the ability to obtain one.
Starting salary range:
$38,000 - $47,400 (depending on experience)
Citizant offers a competitive benefits package, including:
Health and Welfare (H&W) benefit
Medical, dental, and vision insurance
Life and Disability Insurance
401(k)
Generous Paid Time Off (PTO)
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)
Tuition Assistance & Professional Development Program
Disclaimer:Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience!
Additional Information
Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.
Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
$38k-47.4k yearly 4d ago
Technical Support Specialist III
PC Solutions 3.9
Specialist job in Clovis, CA
Job DescriptionDescription:
SUMMARY OF FUNCTIONS:
As a Technical Support Specialist III, this role involves designing, implementing, and maintaining network infrastructure for multiple clients, ensuring optimal performance, security, and reliability. The Network Engineer III is expected to have strong technical expertise, excellent problem-solving skills, and the ability to work in a fast-paced, client-focused environment.
BASE PAY AND COMPENSATION:
The Technical Support Specialist III will receive an hourly wage starting at $38.00 per hour up to $55.00 per hour. This position is a full-time position and may be required to work some weekends and holidays as needed.
BENEFITS:
Employer-Contributed Health Benefits
Employer-Contributed Dental & Vision Insurance
Employer-Contributed Life Insurance
401K Retirement Plan- PCS Safe Harbor Matches up to 4% when eligible
Flexible Spending Account (FSA) Health Care Program
30% Employee Discount at 13 Prime Steak in Clovis, CA
30% Employee Discount at Yolked Kitchen in Clovis, CA
Employee Training and Certifications
Paid Holidays - 10 Days
Paid Sick Leave
Paid Vacation Time
Company Sponsored Luncheons and Fully Stocked Kitchen
KEY RESPONSIBILITIES:
Design, implement, and manage network systems including routers, switches, firewalls, and load balancers.
Monitor network performance and ensure high availability and reliability across client environments.
Troubleshoot and resolve network-related issues promptly, providing escalation support when necessary.
Perform network maintenance and upgrades, including patches and firmware updates.
Develop and enforce network security policies, disaster recovery plans, and backup procedures.
Conduct regular network performance testing and generate detailed reports.
Collaborate with internal teams and vendors to optimize network services.
Provide technical support and guidance to clients and junior staff.
Stay current with emerging technologies and best practices.
Performs review audits of client's current information systems.
Perform Disaster Recovery functions for supported end clients.
Perform Network and Security Audits.
Oversee and administer client's network servers, network infrastructure, peripheral devices, and workstations.
Monitor performance and maintain security of LANs. Work with multiple hardware and software platforms.
Ensure the integrity and security of enterprise data on host computers, multiple databases.
Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
Utilize our organization's monitoring software/hardware used in maintaining the client's network infrastructure.
Deployment and installation of workstations, hardware and software at client locations.
Driving to client sites to deliver goods and perform maintenance and troubleshooting as described above.
Driving is a core job function, and alternative transportation methods would not meet operational needs.
Requirements:
QUALIFICATIONS:
Bachelor's degree in computer science, Information Technology, or related field.
3-5 years of experience in network engineering, preferably in an MSP environment.
Strong knowledge of network protocols (TCP/IP, DNS, DHCP, TCP/IP) and routing/switching technologies.
Experience with firewalls, VPNs, SD-WAN, and network security principles.
Familiarity with cloud networking (AWS, Azure) and virtualization technologies.
Proficiency in network monitoring tools and remote management systems.
Relevant certifications such as CCNA, CCNP, CompTIA Network+ or Security+ are a plus.
Excellent communication and customer service skills.
Ability to work independently and participate in on-call rotations.
Ability to legally operate a motor vehicle in California and maintain a driving record that meets company safety standards.
Employment is contingent upon successfully completing a Criminal Justice Information Service (CJIS) background check, as required by law
Background check and drug screen will be conducted after a conditional offer of employment is made.
SKILLS & KNOWLEDGE:
Ability to work independently and achieve high standards to meet multiple deadlines.
Explicitly proficient communicator, including writing, speaking, editing, proofreading.
Ability to work on small and large projects with great attention to detail.
Adept in developing and maintaining strong relationships with management, staff, vendors, and clients.
Exhibit a high degree of professionalism, balanced business judgment, tact, and diplomacy.
Excellent problem-solving skills, in both mundane and highly sensitive, albeit complex situations.
Interpersonal skills such as telephony skills, communication skills, active listening, and client-care.
Ability to multi-task and adapt to changes quickly.
Technical awareness: ability to match resources to technical issues appropriately.
Service awareness of all organization's key IT services for which support is being provided.
Understanding of support tools, techniques, and how technology is used to provide IT services.
Scripting skills (PowerShell) for automation tasks.
Understanding and defining the 7 layers of OSI model.
Experience in SAN, Nas, ISCSI,RAID
Experience in Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support.
Experience with VoIP systems and wireless networking.
Mail protector Migration and DNS configuration Skills.
Experience in Active Directory Support, Microsoft Windows, Microsoft Exchange, and Windows Server Support.
$38-55 hourly 12d ago
Technical Support Specialist III
13 Prime Steak
Specialist job in Clovis, CA
SUMMARY OF FUNCTIONS:
As a Technical Support Specialist III, this role involves designing, implementing, and maintaining network infrastructure for multiple clients, ensuring optimal performance, security, and reliability. The Network Engineer III is expected to have strong technical expertise, excellent problem-solving skills, and the ability to work in a fast-paced, client-focused environment.
BASE PAY AND COMPENSATION:
The Technical Support Specialist III will receive an hourly wage starting at $38.00 per hour up to $55.00 per hour. This position is a full-time position and may be required to work some weekends and holidays as needed.
BENEFITS:
Employer-Contributed Health Benefits
Employer-Contributed Dental & Vision Insurance
Employer-Contributed Life Insurance
401K Retirement Plan- PCS Safe Harbor Matches up to 4% when eligible
Flexible Spending Account (FSA) Health Care Program
30% Employee Discount at 13 Prime Steak in Clovis, CA
30% Employee Discount at Yolked Kitchen in Clovis, CA
Employee Training and Certifications
Paid Holidays - 10 Days
Paid Sick Leave
Paid Vacation Time
Company Sponsored Luncheons and Fully Stocked Kitchen
KEY RESPONSIBILITIES:
Design, implement, and manage network systems including routers, switches, firewalls, and load balancers.
Monitor network performance and ensure high availability and reliability across client environments.
Troubleshoot and resolve network-related issues promptly, providing escalation support when necessary.
Perform network maintenance and upgrades, including patches and firmware updates.
Develop and enforce network security policies, disaster recovery plans, and backup procedures.
Conduct regular network performance testing and generate detailed reports.
Collaborate with internal teams and vendors to optimize network services.
Provide technical support and guidance to clients and junior staff.
Stay current with emerging technologies and best practices.
Performs review audits of client's current information systems.
Perform Disaster Recovery functions for supported end clients.
Perform Network and Security Audits.
Oversee and administer client's network servers, network infrastructure, peripheral devices, and workstations.
Monitor performance and maintain security of LANs. Work with multiple hardware and software platforms.
Ensure the integrity and security of enterprise data on host computers, multiple databases.
Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
Utilize our organization's monitoring software/hardware used in maintaining the client's network infrastructure.
Deployment and installation of workstations, hardware and software at client locations.
Driving to client sites to deliver goods and perform maintenance and troubleshooting as described above.
Driving is a core job function, and alternative transportation methods would not meet operational needs.
Requirements
QUALIFICATIONS:
Bachelor's degree in computer science, Information Technology, or related field.
3-5 years of experience in network engineering, preferably in an MSP environment.
Strong knowledge of network protocols (TCP/IP, DNS, DHCP, TCP/IP) and routing/switching technologies.
Experience with firewalls, VPNs, SD-WAN, and network security principles.
Familiarity with cloud networking (AWS, Azure) and virtualization technologies.
Proficiency in network monitoring tools and remote management systems.
Relevant certifications such as CCNA, CCNP, CompTIA Network+ or Security+ are a plus.
Excellent communication and customer service skills.
Ability to work independently and participate in on-call rotations.
Ability to legally operate a motor vehicle in California and maintain a driving record that meets company safety standards.
Employment is contingent upon successfully completing a Criminal Justice Information Service (CJIS) background check, as required by law
Background check and drug screen will be conducted after a conditional offer of employment is made.
SKILLS & KNOWLEDGE:
Ability to work independently and achieve high standards to meet multiple deadlines.
Explicitly proficient communicator, including writing, speaking, editing, proofreading.
Ability to work on small and large projects with great attention to detail.
Adept in developing and maintaining strong relationships with management, staff, vendors, and clients.
Exhibit a high degree of professionalism, balanced business judgment, tact, and diplomacy.
Excellent problem-solving skills, in both mundane and highly sensitive, albeit complex situations.
Interpersonal skills such as telephony skills, communication skills, active listening, and client-care.
Ability to multi-task and adapt to changes quickly.
Technical awareness: ability to match resources to technical issues appropriately.
Service awareness of all organization's key IT services for which support is being provided.
Understanding of support tools, techniques, and how technology is used to provide IT services.
Scripting skills (PowerShell) for automation tasks.
Understanding and defining the 7 layers of OSI model.
Experience in SAN, Nas, ISCSI,RAID
Experience in Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support.
Experience with VoIP systems and wireless networking.
Mail protector Migration and DNS configuration Skills.
Experience in Active Directory Support, Microsoft Windows, Microsoft Exchange, and Windows Server Support.
Salary Description $38.00 - $55.00
$38-55 hourly 46d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Specialist job in Clovis, CA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$47k-70k yearly est. 60d+ ago
Family Child Care Specialist
Kings Community Action Organization 3.9
Specialist job in Hanford, CA
Job Description
Employment Type: Non Exempt
Type: Full-Time
Compensation: Min. $25.48/hour - Max. $32.61/hour
Application Deadline: Open Until Filled
MISSION STATEMENT:
Join Kings Community Action Organization (KCAO) and make a difference in Kings County, CA as a Family Child Care Specialist. KCAO envisions a future where all people in Kings County are able to live with dignity, have access to available resources and have the opportunity, motivation and ability to live economically productive and satisfying lives.
Our Mission:
Working as a team, KCAO will seek and provide programs that develop self-sufficiency in individuals, families, and communities within Kings County.
Our Vision:
Kings County residents and communities will achieve self-sufficiency through the high quality and client-focused programs of KCAO.
We are a private nonprofit helping people and changing lives in Kings County since 1965. Do you see yourself as part of our team of passionate, committed, and caring people?
JOB SUMMARY:
The Family Child Care Specialist is responsible for providing comprehensive child development services to families enrolled in the Early Head Start Family Child Care Option and technical assistance to Family Child Care Providers in accordance with the Head Start Program Performance Standards and State of California licensing regulations.
DUTIES AND RESPONSIBILITIES:
Conduct and document regularly scheduled visits to contracted family childcare homes.
Assist and support providers ensuring compliance with state licensing and Head Start Performance Standards.
Ensure curriculum is being implemented with fidelity.
Assist in maintaining provider files to ensure that required training, licenses, TB clearance, immunizations, day care insurance, child care assistant information is current and age and capacity regulations are followed.
Assist providers in maintaining Head Start quality learning environments, develop individual development plans for enrolled children, assist in preparation of all requested documents for IEP/IFSP, transition meetings, parent conferences and case conferences.
Provide support to family childcare providers and families through community resources, ongoing assessments and scheduled home visits/parent conferences.
Coordinate activities with parents, providers, supervisors and the Department management team.
Participate in case conferences to develop a team approach in providing services to children and their families.
Assist with conducting the Family Child Care Environmental Rating Scale (FCCERS) in provider homes.
Assist and ensure completion of Desired Results Developmental Profile (DRDP) group outcomes and Summary of Findings with provider.
Assist and ensure completion of ASQ's .
Review DRDP outcomes with Provider and FCC Coordinator and assist with support and training.
Assist in mediating personnel disputes with parent and providers.
Participate in required trainings, program evaluation, planning and meetings.
Ensure that each facility meets health and safety standards for children.
Coordinate and plan provider meetings monthly.
Responsible for provider trainings and program in-kind.
Monitor child files to ensure families receive high quality services throughout the program according to the Head Start Performance Standards guidelines and the Head Start Act.
Work in conjunction with the FCC Coordinator, providers, and management team in completion of program goals, on-going monitoring, program self- assessment and program information report data.
Provide ongoing feedback to ensure program quality.
Responsible for the quality and timeliness of work, meeting program deadlines, submitting monthly paperwork and reports.
Perform other duties as required.
EDUCATION/EXPERIENCE REQUIREMENTS:
Bachelor's Degree in Child Development, Human Development or related field from an accredited college; AND
Must have completed at least six units in infant/toddler or be willing to complete within 18 months of hire as a condition of continued employment; AND
One- year employment or volunteer experience with children in an infant/preschool program.
OTHER REQUIREMENTS:
Travel and attend out of area meetings and conferences as required per the funding source(s).
Work variable hours and days, including those outside regular Monday through Friday, 8 a.m. to 5 p.m. business hours.
Meet and maintain KCAO hiring requirements which include:
Criminal Record Clearance through the California Department of Justice, FBI and Child Abuse Centralized Index (CACI), National Sex Offender Public Website (NSOPW), and the California Sex and Arson Registry (CSAR) (Megan's Law).
Reliable, insured transportation and valid California Driver License.
Motor Vehicle Report (MVR) acceptable to KCAO's vehicle insurer.
Health examination with tuberculin clearance.
AND contingent on employment candidate will be required to provide documentation of your Measles, and Pertussis immunizations.
Influenza immunization is highly preferred.
Ability to be contacted outside of regularly scheduled work hours in case of emergency.
KCAO is an Equal Opportunity Employer and a Drug Free Workplace
KCAO participates in the E-Verify program that electronically confirms an employee's authorization to work in the United States that complies with the I-9 form.
Job Posted by ApplicantPro
$25.5-32.6 hourly 2d ago
Claims Negotiation Specialist
The Strickland Group 3.7
Specialist job in Fresno, CA
Now Hiring: Impact Claims Negotiation Specialist - Inspire, Lead, and Transform!
Are you a driven leader with a passion for empowering others and creating lasting impact? We are looking for ambitious individuals to join our team as Claims Negotiation Specialist, where you'll mentor, develop, and guide individuals toward financial success and leadership excellence.
Who We're Looking For:
✅ Visionary entrepreneurs & business professionals ready to lead
✅ Mentors and coaches who thrive on helping others grow
✅ Licensed & aspiring Life & Health Insurance Agents (We'll guide you through licensing!)
✅ Individuals eager to inspire and drive meaningful success
As a Claims Negotiation Specialist, you'll be at the forefront of mentoring, coaching, and leading high-potential individuals, helping them unlock new levels of success while also scaling your own leadership and financial growth.
Is This You?
✔ Passionate about mentorship, leadership, and personal growth?
✔ A natural motivator who thrives on empowering others?
✔ Self-motivated, disciplined, and committed to success?
✔ Open to ongoing mentorship and leadership development?
✔ Looking for a recession-proof and scalable career opportunity?
If you answered YES, keep reading!
Why Become a Claims Negotiation Specialist?
🚀 Work from anywhere - Build a flexible, high-impact career.
💰 Uncapped earning potential - Part-time: $40,000-$60,000+/year | Full-time: $70,000-$150,000+++/year.
📈 No cold calling - Work with individuals who have already requested guidance.
❌ No sales quotas, no pressure, no pushy tactics.
🏆 Leadership & Ownership Opportunities - Build and scale your own team.
🎯 Daily pay & performance-based bonuses - Direct commissions from top carriers.
🎁 Incentives & rewards - Earn commissions starting at 80% (most carriers) + salary.
🏥 Health benefits available for qualified participants.
This isn't just a job-it's an opportunity to create impact, lead with purpose, and build a lasting legacy.
👉 Apply today and take your first step as a Claims Negotiation Specialist!
(Results may vary. Your success depends on effort, skill, and commitment to learning and execution.)
$46k-78k yearly est. Auto-Apply 60d+ ago
Computer Technician / Network Technician
Torian Group
Specialist job in Visalia, CA
You will be working with our clients doing user support, software, hardware, and network installation and troubleshooting, as well as recommending and implementing solutions to improve their productivity. You will be working closely in our Visalia office with senior staff who have 15+ years of experience.
Full-time - hours are typically 8-5 weekdays. Occasional after-hours work is available. Pay is between $25 and $40/Hr. depending on skills.
Required:
Well-versed in computer systems and network functions. The ideal candidate will be able to work diligently and accurately and will possess excellent problem-solving ability.
Integrity and being trustworthy are essential.
Live locally, and plan to stay in the area. Eligible to work in the US.
IT skills: Microsoft Windows, MS Office 365 apps and services, LAN/WAN.
Touch typing, at least 30 wpm. Ability to read and write well and communicate professionally.
Enjoy helping others - be comfortable working with unskilled users.
Your own car that you can use for work (mileage reimbursed).
Clean driving, credit, and legal record.
Current COVID vaccination is expected for our staff going onsite.
Desired:
Previous experience in similar jobs.
Proven communication and customer relations skills.
Work independently - manage your time, tasks, documentation, and projects.
Passion for technology. The desire and ability to continue learning and to share knowledge.
Relevant certifications and education.
Why work at Torian Group:
Positive work environment - our retention rate for staff is far higher than the industry norm. Please talk to our current employees to see why.
Rapid professional development Torian Group offers a wealth of technical training resources and opportunities and an environment that encourages and rewards personal excellence and professional development.
About Torian Group Inc.
Torian Group provides outsourced computer network support to businesses in the Visalia area.
We work with our clients to make their business better, not just fix computers. There is an opportunity for creative people to make a meaningful and rewarding impact on our clients business. You will develop meaningful long-term relationships with the clients you work with.
Please check our website for details on services offered and how we work with clients.
$25-40 hourly 60d+ ago
It Support Specialist
Valley Expetec
Specialist job in Visalia, CA
Job Description
Bring your service-oriented attitude, desire to solve problems with facts and data, and out-of-the-box ideas to an expanding Managed Service provider looking for explosive business growth.
We are seeking a Network Systems Engineer to join our Project Team. You will be greeted on Day 1 with a job-specific training program designed to prepare you to manage and maintain our clients' networks, supported by a team with over 70 years of combined experience in the IT Services industry.
After completing training, you will spend your days implementing IT projects for our clients, utilizing best practices, and ensuring that every aspect of the IT project meets our clients' needs.
We are Valley Expetec, a growing Visalia, CA-based IT Management Company established in 1994. We offer a highly competitive compensation program with income commensurate with experience. In addition, our benefit packages include health insurance plans, 401 (k) retirement plans, Corporate Wellness Programs, Flexible Time Off, and a Team Lunch every Friday.
Compensation:
$55,000 - $85,000 yearly
Responsibilities:
Provide support to end users of managed services clients
Take direction from the Service Desk Coordinator and manage ticket assignments relative to ticket priority and age
Follow specific Service Desk Team documented processes and workflows
Work assigned tickets from triage through completion
Use our suite of service desk and tools to diagnose and resolve client support issues
Refer to client's technical documentation for information that will help you understand and resolve client technology issues
Escalate assigned aging tickets to the SDC when assigned tickets cannot be resolved within 1 hour to maintain an acceptable average resolution time KPI
Seek assistance from the L3 SDE or SDC when stuck
Document service work and time in our PSA/CRM application
Understand the implications and effects of service procedures, steps, and tasks that your work will have on client infrastructure, uptime, and potential business interruption
Work collaboratively with the members of the Service Desk Team, and cross-functionally with all service delivery teams and team members familiar with the client environment and business
Work with the SDC to identify chronic service issues across the client base
Provide on-call support based on the on-call schedule/rotation
Provide on-site service as necessary
Maintain technical skills required to perform the SDE role
Attend and participate in weekly team meetings and daily huddles
Qualifications:
A+, NET+, Security+ Certifications
Microsoft Certified Professional (MCP)
Microsoft Certified Solutions Expert (MCSE)
Cisco Certified Network Administrator (CCNA)
2+ years of experience in computer network management
Strong computer skills and intermediate knowledge in routers, layer 2/3 switches, and other networking devices
Advanced knowledge of all Microsoft Workstation Operating Systems and Applications (Exchange 2019+, Windows 11, Server 2019+)
People-oriented, team player who mixes well with colleagues and clients
Consistent and steady work ethic
Ability to reconcile fact from emotion and make decisions accordingly
Why this is a Great Opportunity:
A focus on industry-specific training that will ensure continued technical growth from Day 1
About Company
Valley Expetec is a California-based Managed IT Services provider helping organizations grow through reliable, secure technology. Founded in 1994, our 28-person team combines veteran expertise with a service culture that's Responsive, Dedicated, Committed, Resourceful, and Persistent.
We deliver proactive IT management, including help desk, endpoint/server care, networks, cybersecurity, cloud, Microsoft 365, backup, and disaster recovery, along with strategic guidance to align technology with business goals.
Clients choose us for fast resolution, clear communication, and accountability. We measure success by client outcomes, not the number of tickets closed-becoming a dependable partner for long-term IT health.
$55k-85k yearly 29d ago
Central Operations Specialist III
FFB Bank
Specialist job in Fresno, CA
Who We Are:
FFB, a dynamic and acclaimed single-branch bank born in the heart of Fresno, CA in 2005, is on a mission to redefine the banking experience. Our commitment to delivering top-notch banking services has propelled us to the forefront of the industry, earning us accolades and recognition. At FFB, we recognize the uniqueness of each individual who walks through our doors, and our dedicated team strives to craft personalized banking solutions that cater to their distinct needs.
What sets FFB apart is not just our Fresno roots but the diverse talents that make up our team, hailing from every corner of the country. We firmly believe that our people are our greatest strength, and we're constantly on the lookout for ambitious and passionate individuals who align with FFB's vision, regardless of their location.
If you're ready to be part of a winning team and contribute to our ongoing success story, we invite you to apply and join the FFB family!
Recent Achievements Speak Louder Than Words:
2024 & 2025 - American Banker - #1 Top Performing Publicly Traded Bank with under $2b in assets
2023 - American Banker - "Top 5" Community Bank in the Country #4
2023 - OTCQX - Best 50 Companies #3
2023 - 5-star Rating Bauer Financial
What You Should Expect While Working at FFB:
Company ownership through our Employee Stock Ownership Program (ESOP)
A friendly, close-Knit work culture that encourages growth
Opportunities to Participate in Community Networking Events
Benefits Package
o Medical/Dental/Vision
o Life Insurance
o Paid Vacation
o 401(k) Retirement Plan
o Training & Development
o Tuition Reimbursement
o Employee Assistance Program
o Internal Job Posting & Referral Program
Ideal Candidate: FFB prides itself on its core values of Teamwork, Relationship, Authenticity, and Commitment (TRAC). We expect that our team members will reflect these values in the workplace in various ways:
Teamwork - We collaborate, hold each other accountable, and win together.
Relationship - We are trustworthy, transparent, and respectful.
Authentic - We are humble, vulnerable, and we speak up.
Commitment - We are owners...Be hungry, responsive, and have a sense of urgency.
About the Position:
The Central Operations Specialist III role is vital for executing all Central Operations daily functions as needed in times of staff shortage. Training, supporting and coaching team members is essential in this job. Responsibilities could include processing financial transactions such as exception items, ACH, and wire transfers; managing Smart Safe cash balancing and reconciliation; handling card disputes, levies, and subpoenas; and conducting customer research and account reconciliation. This position will be responsible for training team members in all areas of Central Operations. This position requires accurate and timely completion of tasks, strong attention to detail, and adherence to Federal Reserve Bank requirements.
Essential Duties:
Completes advanced bank operational functions accurately and on time, following established procedures and deadlines.
Processes exception items for DDA, SAV, CD, and FMS accounts, including NSF and non-posted items, as well as returned items from the Federal Reserve Bank.
Manages ACH functions, including processing, returns, notifications of change, and death notification entries.
Handles incoming and outgoing wires and adjustments with accuracy and compliance.
Performs daily SmartSafe and Empyreal Safe balancing, branch cash balancing, and reconciliation of wire and SmartSafe activity.
Reviews and processes card disputes, remote deposit capture (RDC) image deposits, and mobile check deposits.
Handles legal and regulatory documentation including levies, garnishments, orders to withhold, subpoenas, and summons requests.
Prepares check affidavit claims, following with bank until completion.
Performs daily RDC review and approval.
Performs Mobile check processing.
Conducts customer research and resolves account-related issues, including large item processing and stop payments, along with placing holds and generating required reporting.
Enters and maintains rate changes and performs maintenance and callback reviews to ensure accurate account records.
Performs account reconciliation and certifies all general ledger accounts monthly.
Balances all general ledger accounts assigned to Central Operations, including ATM, DIP, Harland Clarke, CDARS, suspense asset/liability accounts, and Federal Reserve accounts.
Supports year-end processing, including new account reviews and file maintenance callbacks.
Manages Brokered CDs, ensuring timely interest payments and compliance.
Performs additional Central Operations functions as needed to support departmental needs and operational continuity.
Provide day-to-day support to central operations staff, ensuring they have the necessary resources and guidance to perform their tasks effectively.
Responds to customer and staff inquiries or refers inquiries to the appropriate department or person, exhibits the necessary follow-through with customers and/or staff involved.
Arrives consistently to work and on time; arrives at meetings and appointments on time. Punctuality is especially important for the operations department.
Provides effective customer service and assists in resolving problems within given authority.
Gathers data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks,
Creates form letters, procedures, and correspondence for use in the Central Operations Department
Acts as a point of contact for resolving operational issues, offering practical solutions, and escalating problems when necessary.
Assists in the onboarding and training of new staff, ensuring they understand procedures, tools, and best practices.
Embodies the TRAC Values and Critical Behaviors (Teamwork, Relationship, Authenticity, Commitment) as core principles, using them to guide daily interactions and decision-making.
Completes administrative tasks with a sense of urgency, including required Bank Compliance Training. Responds to internal and external inquiries via email, phone, or messaging platforms in a timely and professional manner. Positively represents the Bank through ethical conduct and community involvement.
Demonstrates an understanding of and commitment to EEO policies. Fosters a respectful, inclusive workplace by valuing cultural differences, preventing harassment of any kind, and supporting a diverse workforce.
Ensures adherence to all Bank policies, procedures, and processes, along with applicable state and federal laws, rules, and regulations, ensuring confidentiality and data privacy while carrying out AML/CFT (Anti-Money Laundering and Countering the Financing of Terrorism) responsibilities specific to the role.
Performs duties in an office or home office environment, involving tasks such as writing, typing, speaking, lifting moderate weights, and operating office equipment. The position requires physical activities like sitting, walking, and reaching. Reasonable accommodation can be made for individuals with disabilities to perform essential functions.
Travels up to 10%, including but not limited to attending company meetings, training sessions, and corporate events, with travel typically being regional or local based on business needs.
Requirements
Bachelor's degree from an accredited college or university in a relevant field (e.g., Business, Finance, or related) preferred. Advanced degree or Hold an Accreditation in one or more of the following areas AAP, AFPP, NCP, APRP or Similar Accreditation.
Minimum 6-10 years of experience central operations support and/or branch support background. retail banking or commercial lending experience, with at least 3-5 years in a compliance regulations and other Bank operational policies capacity required.
Proficient analytical and problem-solving skills; capable of interpreting complex data and providing meaningful insights.
Experience, knowledge and training in financial statement and tax return analysis typically resulting from a combination of education in accounting, financial and/or credit analysis or related areas.
Experience with CSI Nupoint, Federal Reserve System, TIB and Mozrt preferred or required. Proficiency with Microsoft Office Suite (Excel, Word, Outlook) required.
Effective oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers, vendors and employees.
Strong organizational and time management abilities with attention to detail.
Strong teamwork and relationship skills to lead collaborative efforts, foster alignment, and drive results across teams.
Ability to take initiative and impact change within the Bank through consensus building and conflict resolution.
Willingness to take on special projects and perform other duties as assigned, beyond core responsibilities, to support team and organizational needs.
Commitment to continuous learning and professional development to stay current with industry standards and best practices.
Ability to maintain authenticity and integrity in all professional interactions, ensuring trust and credibility with stakeholders.
Capable of managing multiple priorities and meeting deadlines in a dynamic environment.
Ability to work independently with minimal supervision and as part of a team.
Proven ability to adapt to changing priorities and procedures.
Current driver's license and a vehicle with appropriate insurance coverage if required to drive while performing assigned duties and responsibilities.
Salary Description $35.00 - $45.00
$47k-76k yearly est. 9d ago
Operations Specialist
Adapthealth LLC
Specialist job in Fresno, CA
The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs.
Essential Functions and Job Responsibilities:
Supports operations team with discovery and training as necessary with AdaptHealth processes.
Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis.
Develop and maintain working knowledge of current products and services offered by the company
Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services.
Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include
Review all required documentation to ensure accuracy
Accurately process, verify, and/or submit documentation
Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles
Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region)
Navigate through multiple online EMR systems to obtain applicable documentation
Enter and review all pertinent information in EMR system including authorizations and expiration dates
Meet quality assurance requirements and other key performance metrics
Pays attention to detail and has great organizational skills
Actively listens to teams, region leaders and handle stressful situations with compassion and empathy.
Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections.
Collaborate with the Operations Team on exceptions and solutions within workflow processes
Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies
Assist with various projects and tasks as needed for various unique processes
Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices.
Participate in the effort to create training materials and train client engagement and service teams
Maintain patient confidentiality and function within the guidelines of HIPAA.
Completes assigned compliance training and other educational programs as required.
Maintains compliant with AdaptHealth's Compliance Program.
Perform other related duties as assigned.
Competency, Skills and Abilities:
Excellent ability to communicate both verbally and in writing
Ability to prioritize and manage multiple tasks
Proficient computer skills and knowledge of Microsoft Office
Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction
General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.
Work well independently and as part of a group
Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team
Requirements
Education and Experience Requirements:
High School Diploma or equivalency
Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required.
Physical Demands and Work Environment:
Work environment will be stressful at times, as overall office activities and work levels fluctuate
Must be able to bend, stoop, stretch, stand, and sit for extended periods of time
Subject to long periods of sitting and exposure to computer screen
Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use
Excellent ability to communicate both verbally and in writing
Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
Mental alertness to perform the essential functions of position.
Salary Description $17-$21/hr DOE
$17-21 hourly 43d ago
Computer Network Technician | Pos # 168
Chowchilla Union High
Specialist job in Chowchilla, CA
The Chowchilla Union High School District comprises a comprehensive four year academic high school, Chowchilla Union High School, a continuation school, Gateway Continuation, and an Independent Study program. Three school districts serve the overall student population for Chowchilla and the surrounding area, including Alview-Dairyland Union School District (ADUSD) and Chowchilla Elementary School District (CESD), which both feed students into the Chowchilla Union High School District programs. Both ADUSD and CESD are K-8 programs. The City of Chowchilla has a population of roughly 19,000 people including the population of two correctional facilities; one for men (Valley State Prison) and one for women (Central California Women's Facility). Both facilities are located outside of Chowchilla. The City of Chowchilla is still very much considered an agricultural town by virtue of its location, which is completely surrounded by farmland and dairies. Chowchilla has families that range from economically wealthy to very poor. Student free and reduced lunches have averaged 67.2% of the student population over the last 6 years. The Chowchilla Union High School District is governed by a 5 member board that is elected by voter trustee areas. Current board members and the dates of their first service are: Mike Cargill (2002), Pat DeWall (2008), Charlene Espinola (1998), Joe Botelho (2020), and Brandon Moore (2020). These 5 board members truly have the philosophy of doing what is in the best interest of the students first and foremost. Vision Statement: The vision of CUHS is to serve as the leading educational institution where every student is inspired and empowered in a safe, nurturing, and innovative environment to follow their passions as they discover, pursue, and realize their life goals Mission Statement: The mission of the Chowchilla Union High School District is to promote a school-wide culture of higher education, life-long learning, professional behavior, effort, and individual accountability.
See attachment on original job posting
Education: AA Degree in Management Information Systems or equivalent or in experience. MCSE, MCSA, MCP, COMPTIA A+, Network+ Certification Desirable. Experience: Any combination of education & experience that could provide the required knowledge, skills, and abilities to complete the duties as prescribed. Other items needed upon selection: -Valid CA Driver's License -TB Clearance -Pre-employment Physical -Fingerprint Clearance
Please note: Incomplete applications and/or applicaitons with missing required documentation will not be considered for interview.
Education: AA Degree in Management Information Systems or equivalent or in experience. MCSE, MCSA, MCP, COMPTIA A+, Network+ Certification Desirable. Experience: Any combination of education & experience that could provide the required knowledge, skills, and abilities to complete the duties as prescribed. Other items needed upon selection: -Valid CA Driver's License -TB Clearance -Pre-employment Physical -Fingerprint Clearance
Please note: Incomplete applications and/or applicaitons with missing required documentation will not be considered for interview.
* Copy of Transcript (AA or Equivalent)
* Driver's License Copy
* Letter of Introduction
* Letter(s) of Recommendation (3)
* Resume
Comments and Other Information
Our District is committed to equal opportunity for all individuals in education. District programs and activities are free from discrimination based on gender, race, color, religion, ancestry, national origin, ethnic group, marital or parental status, physical or mental disability, sexual orientation or the perception of one or more of such characteristics. Our District promotes programs which ensure that discriminatory practices are eliminated in all district activities. We are an equal opportunity employer. Our District is committed to equal opportunity for all individuals in education. District programs and activities are free from discrimination based on gender, race, color, religion, ancestry, national origin, ethnic group, marital or parental status, physical or mental disability, sexual orientation or the perception of one or more of such characteristics. Our District promotes programs which ensure that discriminatory practices are eliminated in all district activities. We are an equal opportunity employer.
$50k-78k yearly est. 7d ago
Product Specialist
Lithia & Driveway
Specialist job in Fresno, CA
Dealership:L0029 Lithia Hyundai of FresnoLithia Hyundai of FresnoProduct Specialist/Sales Representatives
Come be a part of something special and work for the #6 Ranked BEST Dealership to work for in the COUNTRY
For those of you that have been thinking about getting into Automotive Sales and love the Hyundai brand, this is the opportunity you have been waiting for!
Lithia Hyundai of Fresno is looking for Dynamic Sales Superstars to come in and learn how to earn customers for life and make a career in Automotive Sales.
You do not have to have previous experience…. You just need to have the drive, be eager to learn, and work with a talented team!
Our Product Specialist provides unique and frictionless premium customer experience. This position is an EXCITING entry level position that will keep you smiling and engaging with customers while giving you opportunities for continuous growth. This is the ideal role if you have exemplary customer service experience!
Responsibilities:
As a Product Specialist, you will interact and consult with customers to guide them through their vehicle purchase. Your goal is to create the best vehicle-buying experience to help Earn Customers for Life.
Qualifications:
No Prior Sales Experience Needed, we will Train.
The ideal candidate must have a powerful desire to succeed.
Prior experience collaborating with customers and providing exceptional experience.
Outgoing personality with expertise at developing relationships.
Excellent communication, strong negotiation, and presentation skills
We offer the best-in-class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
The estimated annual earning range for this position is $64,480.00 to $92,600.00, which includes commissions on Individual Payable Gross and bonus opportunities such as Individual Units Sold, and Manufacturer Approvability.
Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. This position is also eligible for short-term and/or long-term incentives as part of total compensation, as well as a variety of other benefits, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO).
$64.5k-92.6k yearly Auto-Apply 12d ago
TBS Coach / Family Specialist serving Tulare County
JDT Consultants 4.1
Specialist job in Visalia, CA
JDT CONSULTANTS, INC. is a premier statewide provider of Therapeutic Behavioral Services and is looking for qualified applicants for TBS Coaches / Family Specialists positions.
We provide Mental Health, Behavioral Intervention services throughout the Central Valley. We are currently hiring in Tulare, Kings, Madera, and Fresno Counties.
Coaches work independently in the field, with youth up to age 21. Our clients engage in severe behavioral issues, in their homes, schools, or in the community, that put their placement at risk. Services are often provided in the afternoon (after school), and early evenings, and are offered on the weekends. College students are encouraged to apply, as the flexible schedule allows you to prioritize your academic schedule.
>>Candidates bilingual in English and Spanish are encouraged to apply<<
>> INTERVIEWS ARE IN-PERSON, AT OUR CORPORATE OFFICE IN FRESNO: October 28 & 29, 2025
>>CANDIDATES TO BE NOTIFIED BY: October 30
>> FOUR-DAY TRAINING IN FRESNO: November 17 - 20, from 9:00 - 5:00
>>REQUIRED to attend Supervision Thursdays in Fresno 10:00-12:00, -OR- Mondays by Zoom 5:30-6:45
>>Negotiable starting rate of $22 - $25 per hour
Summary:
Negotiable Starting Rate: $22 - $25 an hour
Positions start out as part time with a strong potential for full time with sufficient availability in the afternoons and evenings
Generous benefits package for full-time employees
Company-issued laptop and mobile phone to ensure HIPAA Compliance
Must have reliable transportation, a valid California Driver License, and full-coverage auto insurance at the time of hire
Description:
Provide direct, behavioral interventions to reduce youth's high-risk behaviors that jeopardize home placement
Coaches work independently, as services are provided in person in the client's home, school, or in the community
PPE provided for staff, and families if needed
Work closely with the treatment team and caregivers to implement interventions and document progress
Regularly participate in weekly supervision meetings, and treatment team meetings to review progress and discuss adjustments to services
Timely completion of accurate Progress Notes to document services and other required reports
Qualifications and Desired Skills:
Candidates who are bilingual in English and Spanish are preferred, but not required
Minimum of 17 credits in the Behavioral Sciences
Those working towards their Bachelor Degree are encouraged to apply
Two years of experience working with youth or adults with severe behavioral issues preferred
Ability to provide culturally sensitive services to a diverse population
Adaptability to a flexible schedule based on client needs and availability
Maintain a Drivers License and full coverage auto insurance
Mandatory background check
Benefits for Full-time Staff:
Medical, Dental, and Vision insurance
Retirement Plan, 401k with employer matching
Flexible Spending Account
Paid Time Off
COVID-19 Precautions:
Social distancing is encouraged while providing services and PPE is provided
>>>>>>>>>>>>>>>>>JDT Consultants, Inc. is an Equal Opportunity Employer<<<<<<<<<<<<<<<<<<<
View all jobs at this company
$22-25 hourly 60d+ ago
Billing Clerk
Caglia Environmental
Specialist job in Fresno, CA
Billing Clerk
REPORTS TO: Billing Manager
SALARY: $23.00 - $27.00/per hour, DOE
Caglia Environmental is a family-owned and operated company with a proud legacy of over 80 years in the Central Valley. We provide essential environmental services, including recycling, waste collection, and landfill management, with a strong commitment to sustainability, innovation, and community. Our team plays a vital role in helping to build cleaner, greener communities, and we're always looking for motivated individuals who want to make a meaningful impact through their work.
Basic Functions:
The Billing Clerk is responsible for billing, gathering, and securing all information needed for invoicing, follow up, and payment of accounts in accordance with company policies and procedures. Resolve disputes in contested billing and initiate collection of payments and open balance amounts through telephone contact, letters, email, etc., while providing prompt and courteous customer service. As a billing clerk, precision and reliability in handling accounts and documents are crucial.
Principal Duties & Responsibilities:
Uphold the mission, values, and vision of the company.
Accurately manage, invoice, and collect on customer accounts, in a timely manner and in accordance to company policy.
Initiates or terminates services and manage customer information with care and integrity.
Responds to customer inquiries in a timely, courteous, and professional manner. This may involve sending statements, answering queries, and providing clarification on billing matters.
Process, apply, audit, and reconcile payments to ensure all variances and discrepancies are resolved in a timely manner.
Provide rate quotes for specialized services as needed.
Generate work orders to facilitate operational tasks.
Undertake various reception-related responsibilities, such as overseeing vendor and visitor sign-ins, the customer lobby, and ensuring adherence to health and safety protocols.
Contribute to other special projects, implementations, and tasks as directed.
Ability to adapt and grow with upgrades and changes to software and procedures.
Other special projects, implementations, and tasks as directed by the Billing Manager.
Core Competencies
Customer-centric approach, prioritizing service excellence.
Proficiency in mathematics and strong organizational skills are imperative, given the substantial volume of data involved.
Strong emphasis on quality and attention to detail.
Proficient in professional telephone etiquette.
Capable of thriving in a fast-paced environment, showcasing the ability to manage and prioritize multiple tasks and competing demands.
Exhibits a high level of interpersonal problem-solving skills essential for handling sensitive customer situations.
Excellent communication and interaction skills with both customers and all levels of company personnel.
Preferred Qualifications
Completion of High School Diploma or equivalent.
Job-related coursework and/or a minimum of 3 years of relevant experience as a billing clerk and customer service.
Proficient in computer usage, data entry, MS Windows, Excel skills, 10-key, and handling multiple phone lines.
Bilingual proficiency in English/Spanish is preferred.
$23-27 hourly 45d ago
Medical Billing Specialist II - Experience in AR Aging
Foggremington
Specialist job in Fresno, CA
Job Title: Medical Billing Specialist 2
Job Family: Patient Services
Department: Billing
Reports to: Business Office Manager
Classification: Non-Exempt Status: Full Time
Date Updated: May 2023
Our Mission
We pursue excellence in the delivery of professional, compassionate, and complete eye care.
Our Values
Empathy | Seek to understand others' feelings and perspectives.
Extend Grace | Offer kindness and forgiveness.
Desire to Help People in Need | Strong sense of social responsibility.
Desire to Work | Perform your job regularly, consistently, and to the best of your abilities.
Invest in Yourself | Never stop learning.
Position Summary
A successful Medical Billing Specialist (MBS) is responsible for actions that support and safeguard Fogg Remington EyeCare (FRE) Standard of Patient Care. As an MBS, you will juggle multi-tasks simultaneously and regularly complete ad hoc projects. The workday goes by quickly, and no two days are exactly alike. The MBS should be committed to the Company's strong learning culture and creating a positive patient experience. An MBS is responsible for managing the billing process, ensuring that claims are processed accurately and in a timely manner. The MBS will prepare and submit claims to insurance companies and other third-party payers.
Essential Functions, Duties, and Responsibilities
Level 1 (Job Grade: 23)
· Enter Explanation of Benefit or Payment information from external sources into Practice Management System.
· Review and update patient demographics in Practice Management System.
· Interact with patients regarding outstanding balances to minimize patient collections.
· Identify recurring issues in billing process. Resolve and/or elevate as required.
· Follow procedures to produce statements for patients.
· Review pre billing reports for conformance with billing requirements and make changes as required.
· Process and export claim information and deliver electronically or physically to the appropriate insurance company.
Level 2 (Job Grade: 25)
· Recognize and speak with insurance staff regarding insurance denials, aged reports, and other billing issues.
· Determine the next steps to reprocess claims being appealed or rebill claims that have not been paid.
· Enter charges into Practice Management System and review information for accuracy and alignment with proper billing procedure.
· Run and review reports to identify errors or post missing charges.
· Identify and process unapplied credits.
· Process payment information that may not be a 1:1 format to Nextgen system, using best judgement and procedures to accurately post payment information.
· Process charges for No Show visits.
· Enter optical claims information into the appropriate external insurance system.
All Levels
Cross-train in relevant/related functions and roles as necessary, and assist/train other staff in related functions as needed.
Has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency required.
· Maintain confidentiality by safeguarding ePHI and demonstrating HIPAA compliance to our patients.
· Ensure that HIPAA privacy policies are clearly understood and followed.
· Present a positive view of FRE to the community.
· Protect company assets.
· Support all co-workers and treat them with dignity and respect.
· Support the team to reach common goals.
· Be able to think and act quickly and efficiently in emergencies.
· May be scheduled to work at different locations as necessary, reporting to the location at beginning of the day.
· May drive on company business.
· Must have valid California driver's license (required).
· Comply with all FRE policies and procedures, including but not limited to workplace safety, reporting work-related injuries, Infection Control, and preventing potential safety risks for staff, clients, and others.
· Punctual and regular attendance is an essential responsibility of each employee at FRE. Employees are expected to report to work as scheduled, on time, and prepared to start working. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure, or other absences from scheduled hours are disruptive and must be avoided.
· Other duties as assigned. Please note that this is not designated to cover or contain a comprehensive listing of activities, duties, or responsibilities required for the employee. Duties, responsibilities, and activities may change at any time, with or without notice.
Education and Experience
Education
· Required: Possession of a high school diploma or GED.
· Preferred: Ophthalmic Coding Specialist Certification (OCS) and/or completion of a Medical Assistant or comparable program.
Experience
· Although previous experience as a Medical Billing Specialist is ideal, healthcare, hospitality, and retail experience are also assets.
Knowledge, Skills, and Abilities
· Good interpersonal skills and the ability to communicate effectively with different audiences.
· Intermediate to advanced phone skills; able to effectively relate via the telephone and in-person to serve the needs of Clinic patients/clients/visitors in an efficient and productive manner.
· Fluent in medical terminology used and referenced in the billing of services.
· Strong written and verbal communication.
· Ability to gracefully assist unhappy customers.
· Ability to interact and work effectively with co-workers, clients, guests, volunteers, and others.
· Well-spoken and polished demeanor.
· Cultural sensitivity and demonstrated ability to work with diverse people groups.
· Attention to detail requires a high level of accuracy and attention.
· Time management and organizational skills: prioritizing tasks, meeting deadlines, and staying organized.
· Problem-solving skills: Analyzing complex problems, developing creative solutions, and making sound decisions.
· Proficiency with Microsoft 365 (Microsoft Word/Excel/Outlook).
Work Activities, Styles, and Requirements
FRE Standards of Patient Care:
· Respect: Treat all patients with respect and dignity.
· Communication: Communicate clearly and effectively with patients and their families.
· Safety: Ensure the safety of all patients and staff.
· Quality: Provide quality care and services to all patients.
· Privacy: Respect the privacy of all patients and their families.
· Accessibility: Ensure all patients can access the care and services they need.
Empathy: Allows you to relate to teammates, patients, and customers to understand their needs and concerns better. Empathy will help you to be more understanding and compassionate when dealing with difficult situations and resolving conflicts.
Extend Grace: Ability to put yourself in the patient's shoes to try and understand their situation, which allows you to show compassion and understanding, making the patient feel more comfortable and at ease.
Desire to help people in need: Exhibit a strong sense of social responsibility and willingness to take action and make decisions to positively impact others in our community. Display compassion to make a difference in people's lives by going the extra mile to ensure those in need receive quality care.
Wants to work: Possess a strong desire to work hard and complete tasks promptly. Show your commitment to excellence by doing what is necessary to complete the job. Contributing to achieving team goals that value collaboration, accountability, and mutual support.
Invest in yourself: Take the time and effort to develop your skills and knowledge. Be open to learning new things and take on challenges that will help you grow professionally. Stay up-to-date on the latest trends and technologies in our field.
Benefit of the doubt: Be open-minded and consider all sides of an issue before deciding how to proceed. Be understanding and compassionate when dealing with difficult situations. Create a positive work environment and foster better relationships with your teammates and patients.
Environmental Conditions
· Indoors in a typical office environment approximately ninety-five percent (95%) of the time.
· Frequent computer use at the workstation for up to two hours.
· Frequently work at a fast pace with unscheduled interruptions.
· May occasionally move (walk or drive) from one work location to another.
Physical Demands
· Use one or two hands to grasp, move, handle, control, feel, and assemble objects, tools, or controls.
· Use fingers to grasp, move, or assemble very small objects.
· Ability to walk, sit, stand, stoop, crouch, and climb stairs.
· Ability to move and lift up to 10 pounds.
· See the differences between colors, shades, and brightness.
· Visual Acuity (Far/Near).
· Regular and Consistent Attendance.
Changes: This job description will be updated if duties and responsibilities change significantly. Job functions are subject to modification based on business necessity.
ADA/FEHA: Fogg Remington EyeCare will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and California's Fair Employment and Housing Act.
EEO: Fogg Remington EyeCare is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$33k-45k yearly est. 11d ago
Medical Billing Specialist II - Experience in AR Aging
Fogg Remington Eyecare
Specialist job in Fresno, CA
Description:
Job Title: Medical Billing Specialist 2
Job Family: Patient Services
Department: Billing
Reports to: Business Office Manager
Classification: Non-Exempt Status: Full Time
Date Updated: May 2023
Our Mission
We pursue excellence in the delivery of professional, compassionate, and complete eye care.
Our Values
Empathy | Seek to understand others' feelings and perspectives.
Extend Grace | Offer kindness and forgiveness.
Desire to Help People in Need | Strong sense of social responsibility.
Desire to Work | Perform your job regularly, consistently, and to the best of your abilities.
Invest in Yourself | Never stop learning.
Position Summary
A successful Medical Billing Specialist (MBS) is responsible for actions that support and safeguard Fogg Remington EyeCare (FRE) Standard of Patient Care. As an MBS, you will juggle multi-tasks simultaneously and regularly complete ad hoc projects. The workday goes by quickly, and no two days are exactly alike. The MBS should be committed to the Company's strong learning culture and creating a positive patient experience. An MBS is responsible for managing the billing process, ensuring that claims are processed accurately and in a timely manner. The MBS will prepare and submit claims to insurance companies and other third-party payers.
Essential Functions, Duties, and Responsibilities
Level 1 (Job Grade: 23)
· Enter Explanation of Benefit or Payment information from external sources into Practice Management System.
· Review and update patient demographics in Practice Management System.
· Interact with patients regarding outstanding balances to minimize patient collections.
· Identify recurring issues in billing process. Resolve and/or elevate as required.
· Follow procedures to produce statements for patients.
· Review pre billing reports for conformance with billing requirements and make changes as required.
· Process and export claim information and deliver electronically or physically to the appropriate insurance company.
Level 2 (Job Grade: 25)
· Recognize and speak with insurance staff regarding insurance denials, aged reports, and other billing issues.
· Determine the next steps to reprocess claims being appealed or rebill claims that have not been paid.
· Enter charges into Practice Management System and review information for accuracy and alignment with proper billing procedure.
· Run and review reports to identify errors or post missing charges.
· Identify and process unapplied credits.
· Process payment information that may not be a 1:1 format to Nextgen system, using best judgement and procedures to accurately post payment information.
· Process charges for No Show visits.
· Enter optical claims information into the appropriate external insurance system.
All Levels
Cross-train in relevant/related functions and roles as necessary, and assist/train other staff in related functions as needed.
Has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency required.
· Maintain confidentiality by safeguarding ePHI and demonstrating HIPAA compliance to our patients.
· Ensure that HIPAA privacy policies are clearly understood and followed.
· Present a positive view of FRE to the community.
· Protect company assets.
· Support all co-workers and treat them with dignity and respect.
· Support the team to reach common goals.
· Be able to think and act quickly and efficiently in emergencies.
· May be scheduled to work at different locations as necessary, reporting to the location at beginning of the day.
· May drive on company business.
· Must have valid California driver's license (required).
· Comply with all FRE policies and procedures, including but not limited to workplace safety, reporting work-related injuries, Infection Control, and preventing potential safety risks for staff, clients, and others.
· Punctual and regular attendance is an essential responsibility of each employee at FRE. Employees are expected to report to work as scheduled, on time, and prepared to start working. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure, or other absences from scheduled hours are disruptive and must be avoided.
· Other duties as assigned. Please note that this is not designated to cover or contain a comprehensive listing of activities, duties, or responsibilities required for the employee. Duties, responsibilities, and activities may change at any time, with or without notice.
Education and Experience
Education
· Required: Possession of a high school diploma or GED.
· Preferred: Ophthalmic Coding Specialist Certification (OCS) and/or completion of a Medical Assistant or comparable program.
Experience
· Although previous experience as a Medical Billing Specialist is ideal, healthcare, hospitality, and retail experience are also assets.
Knowledge, Skills, and Abilities
· Good interpersonal skills and the ability to communicate effectively with different audiences.
· Intermediate to advanced phone skills; able to effectively relate via the telephone and in-person to serve the needs of Clinic patients/clients/visitors in an efficient and productive manner.
· Fluent in medical terminology used and referenced in the billing of services.
· Strong written and verbal communication.
· Ability to gracefully assist unhappy customers.
· Ability to interact and work effectively with co-workers, clients, guests, volunteers, and others.
· Well-spoken and polished demeanor.
· Cultural sensitivity and demonstrated ability to work with diverse people groups.
· Attention to detail requires a high level of accuracy and attention.
· Time management and organizational skills: prioritizing tasks, meeting deadlines, and staying organized.
· Problem-solving skills: Analyzing complex problems, developing creative solutions, and making sound decisions.
· Proficiency with Microsoft 365 (Microsoft Word/Excel/Outlook).
Work Activities, Styles, and Requirements
FRE Standards of Patient Care:
· Respect: Treat all patients with respect and dignity.
· Communication: Communicate clearly and effectively with patients and their families.
· Safety: Ensure the safety of all patients and staff.
· Quality: Provide quality care and services to all patients.
· Privacy: Respect the privacy of all patients and their families.
· Accessibility: Ensure all patients can access the care and services they need.
Empathy: Allows you to relate to teammates, patients, and customers to understand their needs and concerns better. Empathy will help you to be more understanding and compassionate when dealing with difficult situations and resolving conflicts.
Extend Grace: Ability to put yourself in the patient's shoes to try and understand their situation, which allows you to show compassion and understanding, making the patient feel more comfortable and at ease.
Desire to help people in need: Exhibit a strong sense of social responsibility and willingness to take action and make decisions to positively impact others in our community. Display compassion to make a difference in people's lives by going the extra mile to ensure those in need receive quality care.
Wants to work: Possess a strong desire to work hard and complete tasks promptly. Show your commitment to excellence by doing what is necessary to complete the job. Contributing to achieving team goals that value collaboration, accountability, and mutual support.
Invest in yourself: Take the time and effort to develop your skills and knowledge. Be open to learning new things and take on challenges that will help you grow professionally. Stay up-to-date on the latest trends and technologies in our field.
Benefit of the doubt: Be open-minded and consider all sides of an issue before deciding how to proceed. Be understanding and compassionate when dealing with difficult situations. Create a positive work environment and foster better relationships with your teammates and patients.
Environmental Conditions
· Indoors in a typical office environment approximately ninety-five percent (95%) of the time.
· Frequent computer use at the workstation for up to two hours.
· Frequently work at a fast pace with unscheduled interruptions.
· May occasionally move (walk or drive) from one work location to another.
Physical Demands
· Use one or two hands to grasp, move, handle, control, feel, and assemble objects, tools, or controls.
· Use fingers to grasp, move, or assemble very small objects.
· Ability to walk, sit, stand, stoop, crouch, and climb stairs.
· Ability to move and lift up to 10 pounds.
· See the differences between colors, shades, and brightness.
· Visual Acuity (Far/Near).
· Regular and Consistent Attendance.
Changes: This job description will be updated if duties and responsibilities change significantly. Job functions are subject to modification based on business necessity.
ADA/FEHA: Fogg Remington EyeCare will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and California's Fair Employment and Housing Act.
EEO: Fogg Remington EyeCare is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements:
$33k-45k yearly est. 9d ago
GIS Program Specialist
Usc 4.3
Specialist job in Parksdale, CA
Capitalizing on over 140 years of history and tradition in downtown Los Angeles, the University of Southern California (USC) is poised to become the preeminent research institution of the 21st century, and we are looking for skilled, motivated professionals to help forge the future of higher education.
The USC department of Facilities Planning & Management (FPM): CAD Services is seeking a GIS Program Specialist to join its team.
The Work You Will Do:
The GIS Program Specialist will manage and coordinate Geographic Information Systems (GIS) program activities for Facilities Planning and Management units, as well as other university departments. This role will involve planning, developing, and overseeing GIS program procedures, standards, and data collection efforts. You will coordinate the acquisition and management of CAD, GIS, and other related data, software, and hardware systems. The GIS Program Specialist will also research and implement new techniques and applications to improve efficiency, coordination, and project delivery.
In this role, you will work closely with engineering services, utility distribution staff, project management teams, and various university stakeholders to document and maintain GIS data related to the university's utility distribution systems. You will also lead staff and students in field data collection efforts using GPS and UAV technologies and assist in developing and maintaining GIS applications built with ArcGIS extensions and ArcGIS Server.
Key Responsibilities:
Coordinate data acquisition and file management across multiple organizational levels, ensuring the integrity of GIS, CAD, and related data files. Set-up and conduct field data collection to verify Facility Management Information.
Assist in the planning, development, and implementation of short- and long-term strategies for GIS program goals. Coordinate and manage CAD and GIS activities and projects.
Manage the maintenance of hardware and software systems and assist in developing GIS applications.
Provide GIS & CAD services to support the USC Facilities Planning and Management (FPM) department, while assisting with planning, budgeting, and proposal development.
Test and evaluate the effectiveness of GIS program content and recommend modifications as needed.
Research client needs and recommend improvements to existing GIS programs or propose new services.
Lead, oversee, and mentor staff, student workers, and graduate assistants involved in GIS projects and field data collection.
Stay updated on industry developments and maintain an active network of professional contacts.
Serve as a resource for program information, coordinate services with other departments, and represent the program on university committees.
Perform other related duties as required or assigned.
Job Qualifications:
The ideal candidate for the position of GIS Program Specialist meets the following preferred qualifications:
Master's degree in Geographical Information Science or Civil Engineering.
At least 3 years of relevant professional experience.
Expert proficiency in GIS, with experience in using Esri's suite of tools for Facilities Management and Construction applications, including:
ArcGIS Desktop (e.g., ArcMap)
ArcGIS Server (for web-based GIS services)
ArcGIS Field Apps (e.g., Collector, Survey123, and Field Maps)
Cloud Solutions (for cloud-based GIS and data sharing)
Esri CityEngine (for 3D modeling and urban planning)
Experience with JavaScript, SQL, and Microsoft Internet Information Services is a plus.
All candidates for the position of GIS Program Specialist must meet the following minimum qualifications:
Bachelor's degree in Geographical Information Science or Civil Engineering (or equivalent experience/education).
At least 2 years of directly related professional experience.
Demonstrated experience in creating maps related to Facilities Infrastructure or Construction (e.g., utilities mapping).
Advanced proficiency in GIS, with experience using AutoCAD/AutoCAD MAP, ArcGIS Pro, and ArcGIS Online.
Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information, please visit the policy website.
In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values.
The hourly rate for this position is $30.97. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate's experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.
About Facilities Planning and Management (FPM):
FPM is responsible for planning, developing, and maintaining the breadth of the facilities at USC, and is also dedicated to creating a safe environment for our USC community. Woven into every service, safety is of upmost importance. As FPM, this group of innovative and talented professionals provide high quality facilities construction, operations and maintenance services at USC and serve as dedicated stewards of USC and FPM core values. Come and join the FPM team - a team that works as trusted partners shaping an environment of innovation and excellence.
Ready to Make an Impact?
If you're excited about shaping the future of education and joining a high-achieving team, apply today! Help us create transformative learning experiences that prepare students for the future. Submit your resume and application now to be a part of our journey.
#LI-FT1
Minimum Education: Bachelor's degree
Combined experience/education as substitute for minimum education
Minimum Experience: 2 years
Minimum Field of Expertise: Directly related professional experience in program specialization (e.g., Civil Engineering , GIS).
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law.
Notice of Non-discrimination
Employment Equity
Read USC's Clery Act Annual Security Report
USC is a smoke-free environment
Digital Accessibility
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
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$31 hourly Auto-Apply 60d+ ago
Billing Specialist
Security Director In San Diego, California
Specialist job in Parksdale, CA
Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Hiring for a Billing Specialist - Security Co.
Join the world's leading global security company!
Payrate is $27.50 per hour.
Location Newbury Park, California
Excellent benefits and career growth opportunities
This position is responsible for providing support to the City of NY agencies in the Long Island City, NY office to compose and audit billing packages (both paper and electronic) which consist of invoices, certified payroll reports and sign-in sheets. Emphasis on quality control by ensuring that hours are accurate and balance, Prevailing Wage rates and Supplemental Benefit rates are accurate, and Bill Rates are accurate. Distribute accurate billing packages to clients timely and follow-up with clients regarding payment.
RESPONSIBILITIES:
Generate invoices on a weekly basis.
Generate electronic and client specific billing files on a weekly basis.
Compose, audit and distribute accurate and compliant billing packages to customers weekly.
Work with various levels of management professionally.
Other projects as assigned.
QUALIFICATIONS:
Bachelor's Degree in Business Administration, Accounting, or a related field
One (1) or more years of prior billing experience and a good working knowledge of basic accounting concepts are required.
Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines with time-sensitive data.
Proficient in Microsoft Office applications and able to effectively utilize all available office management technology.
Professional, articulate and able to use good independent judgment and discretion. Must have proven ability to maintain correspondence, discussions and materials in strictest confidence. Must be able to work overtime as needed.
Excellent organizational skills.
Outstanding verbal and written communication skills required. Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required.
BENEFITS:
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal day
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Closing
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: ***********
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices.
Requisition ID 2026-1509844
Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.
Job Description
Duties and Responsibilities:
Enrollment Process Management:
Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates, and PIN Resets.
Answerphone calls/email inquiries related to PIV credentials and access control matters.
Coordinate and conduct the PIV card enrollment process, including verifying applicants' identities and collecting required documentation.
Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.
Documentation and Data Collection:
Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants.
Ensure all required documents and forms are properly completed and submitted according to established guidelines.
Verification and Authentication:
Verify the authenticity of the provided documents and information to prevent fraudulent enrollment attempts.
Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process.
Data Security and Privacy:
Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols.
Maintain the security and integrity of collected data and prevent unauthorized access or disclosure.
Communication:
Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow.
Provide excellent customer service to address questions and concerns related to the enrollment process.
Escalation management involves listening, understanding, and responding to customer needs and expectations.
De-escalated problematic customer concerns, maintaining a calm, friendly demeanor.
Recordkeeping:
Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered.
Prepare and maintain spreadsheets tracking the status of new applicant, contractor, and federal employee files.
Compliance and Training:
Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment.
Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills.
Qualifications
Required Competencies:
Experience with Microsoft Excel for data management, coordination, and reporting.
Ability to adapt to changing security procedures and requirements.
Prior experience in a similar role, customer service, or administrative position may be advantageous.
Attention to detail and strong organizational skills.
Excellent interpersonal and communication skills.
Ability to handle confidential information with discretion.
Perform other job-related duties as assigned.
Swing Shift Schedule:
11:00 am - 7:30 pm, Monday and Tuesday.
8:00 am - 4:30 pm, Monday through Friday.
Physical Requirements:
The role primarily involves sedentary work.
There may be occasional instances of stair climbing.
Periodic standing and/or walking for extended durations may be required.
Occasional activities include reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25-30 pounds.
Requires typing for most of the day.
Effective communication requiresfrequent periods of talking and listening.
Education:
High School diploma, GED certification
Clearance Requirement:
U.S. citizenship is required.
Active Public Trust/MBI clearance or the ability to obtain one
Starting salary range:
$38,000 - $47,400 (depending on experience)
Additional Information
Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and, in return, receive excellent compensation and benefits, as well as the opportunity for personal and professional development.
Benefits include:
Medical, dental, and vision insurance
401(k)
Generous PTO
Company-paid life and disability insurance
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)
Tuition Assistance & Professional Development Program
Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
The average specialist in Fresno, CA earns between $34,000 and $130,000 annually. This compares to the national average specialist range of $32,000 to $104,000.
Average specialist salary in Fresno, CA
$67,000
What are the biggest employers of Specialists in Fresno, CA?
The biggest employers of Specialists in Fresno, CA are: