Technical Support Specialist
Specialist Job 47 miles from Genesee
The Technical Support and Services Technician will be a main point of contact for any IT related issues as they come into our help desk. The Technical Support and Services Technician is responsible for having strong customer service skills. They will act as the front line answering all technical related questions in a timely manner.
SHIFT AVAILABLE:
Sun-Wed 2:30 AM-12:30 PM
Wed-Sat 2:30 AM - 12:30 PM
M-F 2:00 PM - 10:00 PM
SHIFT PREMIUMS OFFERED:
6 PM - 12 AM - Additional $1.00 per hour
12AM - 6AM - Additional $2.00 per hour
IT Support Technicians will:
Have basic IT knowledge
Have an interest in pursuing a career in the IT field
Have the ability to multitask and prioritize a changing workload
Have a flexible schedule with the ability to work overtime if needed
Have strong organization and communication skills
Be a reliable and dependable worker
Duties include, but are not limited to:
Serving as the main point of contact for internal customers seeking technical assistance over the phone or through email
Performing remote troubleshooting through diagnostic techniques and asking pertinent questions to the internal customer
Providing remote support, software loading, etc. for all hand-held and tablet technology tools
Customer Support Specialist
Specialist Job 48 miles from Genesee
Previous experience in a call center or similar environment is a plus.
Key Responsibilities:
Proactively reach out to potential clients to gather critical case information and provide an exceptional first impression.
Accurately document case facts and details using a custom database system to ensure smooth case management and communication across teams.
Collaborate with colleagues to evaluate and assign cases for internal or external referrals, ensuring each case is handled efficiently.
Provide reception desk coverage during lunch breaks, and participate in a rotating schedule for Saturday coverage (Noon to 2 PM), including managing a multi-line phone system and routing calls to the appropriate department.
Qualifications:
Proven ability to multitask and thrive in a team-oriented environment.
Intermediate to advanced computer proficiency, with solid typing skills and the ability to quickly adapt to new systems.
Strong communication and customer service abilities, with a keen eye for detail and organization.
Desktop Support Specialist
Specialist Job 44 miles from Genesee
Responsibilities
“Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment
OEM Vendor co-ordination for faulty or new hardware requirements
“IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application
“Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues
In Scope:
Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor)
Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support
Co-ordination with OEM on Hardware/Software issues
Ticket information documentation using ITSM tool.
Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets)
Deployment and configuration of new hire equipment (Manually and/or using automated Tools)
Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools
Hardware and software provisioning (check-in and check-out)
Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service
Articulate technical solutions to non-technical users in simple and easy to understand terms
Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another)
Uplift and reimage of leaver equipment and update of asset management system/CMDB.
Update of asset management system/CMDB according to Joiner Mover Leaver Process
Help Desk Support Specialist -#23476
Specialist Job 48 miles from Genesee
We are seeking a skilled and customer-focused IT Support Specialist to join our team. The ideal candidate will provide exceptional technical support to end-users, ensuring timely and effective resolution of issues while contributing to the organization's IT operations.
Responsibilities
Act as the first point of contact for technical support requests received via phone, ITSM platform, or in person, delivering courteous and efficient service.
Troubleshoot and resolve hardware, software, and network issues, escalating when necessary to ensure minimal downtime.
Perform hands-on support at workstations, including hardware repairs, peripheral installations, and other on-site fixes.
Provide end-user training and guidance on company systems and applications.
Maintain and update internal and external knowledge bases with relevant documentation
Required Skills:
3+ years in a level 1/level 2 support role
Hands-on experience in Microsoft enterprise environments
Hands-on experience Active Directory, ServiceNow or similar
Strong knowledge of desktop hardware, operating systems, and common business application
Familiarity with the use and troubleshooting of Microsoft Office 365
*Blue Chip Talent will not be sponsoring visas or accepting C2C for this position at this time.
Blue Chip Talent is an Equal Opportunity Employer (EOE) that values merit-based recruitment centered around technical ability, skillset, and personality/cultural fit with our employing partners.
*Include at least 3 screening questions that LinkedIn provides: Skill Experience, Location, Visa Status, Work Authorization, etc.
Business Process Specialist
Specialist Job 47 miles from Genesee
Exciting Opportunity with Kelly Engineering!
Kelly is currently hiring for a Business Process Specialist role with Dow in Midland MI 48640.
Title: Business Process Specialist
Duration: 12+ month contract
Flexible Hybrid with 2 days onsite and 3-day WFH.
About you:
As the Performance Reporting & Survey Support Specialist, you will lead the Performance Reporting (metrics) and Survey Service delivery. The role will facilitate meetings, project initiatives and drive/ensure streamlining opportunities are identified and implemented as well. The role will ensure all service processes are documented and updated as processes change or evolve, as well as answer questions regarding service specific work processes and job roles. This role will interact with leadership to understand changing service requirements in the service processes. The role is the first level escalation for the daily process activities. They will review the metric dashboards and drive identified corrective actions required of the service areas to maintain a high service level and meet all key process metrics, i.e., own the lifecycle. The role will also be responsible in conjunction with the client for maintaining applications, metrics, documentation, etc. used during the execution of these processes. The role will also work closely with clients to complete key tasks and projects.
Also, you can complete the following tasks:
Independently executes data collection, cleansing and data entry for specific, outlined responsibilities.
Understands fundamental process, data and tools used within CIO Services.
Provides management reporting to facilitate effective strategic decision making.
Adapts reporting output due to changes in processes and organizations, and urgent requests from all levels of management.
Executes responsibilities independently and gathers and analyzes data to solve complex problems.
Demonstrates interpersonal effectiveness attributes.
Maintains and fosters relationship with the clients.
Initiates improvement ideas and streamlining efforts with other team members.
Facilitate structured service, client, and project team meetings on a consistent basis.
Active member of Dow Analytics Community of Practice
Develop, enforce, and maintain work processes and metric dashboards lifecycle for the CIO and other key organizational level clients (each of the key leadership directors)
Establish and maintain an exceptional working relationship with the clients at various levels from individual metric owners to our I/S leadership director individual area dashboards.
Initiate and drive improvement ideas and streamlining efforts.
Design, develop and execute custom data and dashboard reports requested by our clients.
Maintain the schedule of surveys and demand plan, and associated metrics.
Set up and facilitate the End-To-End (E2E) survey execution process, including analysis of results to present key findings to our clients.
Your skills, knowledge, and abilities include:
Proficient Knowledge of Excel, Power Query and Power BI
Working Knowledge of SAP Diamond Systems Reporting and associated tools
Working knowledge of the survey process, best practices, and IT survey tools (Qualtrics)
Knowledgeable of Microsoft Office; Outlook, Word, and PowerPoint
Excellent Collaboration with all levels in the organization and Innovation Competencies
Customer Service Mindset
Excellent Analytical and Critical Thinking skills
Strong Written and Verbal Communication Skills
Required Qualifications:
Bachelor's degree in Business Management or other relevant field OR at or above a U.S. E6 ranking or Canadian Petty Officer 2nd Class (PO2/Sgt) Military ranking
A minimum of 2 years of relevant experience
A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.
Your Preferred Qualifications:
3-5 years of experience with Dow reporting processes and IT reporting applications
Information Systems technical experience
Additional notes
This position does not offer relocation assistance.
BOM/Prototype Specialist
Specialist Job 44 miles from Genesee
Input new model bill of materials process through Prototype ERP system.
Ensure the implementation of engineering document changes within the ERP system for all pre-production builds.
Attend builds to extract open issues related to the bill of materials.
Plan program activity and report status to the program team.
Deliver procurement requirements to the program team.
Essential Job Functions:
Issue and track supplier orders for customer requirements. Negotiate supplier delivery timing, track supplier purchase orders, and provide supplier timing to management for prototype build scheduling.
Create and release prototype bill of materials and enter all parts needed into item master.
Analyze drawings, SMS structure (e.g., engineering parts list), communication memos, and color instructions to create New Model Bill of Materials.
Interpret engineering documentation to identify change points that need to be implemented into Bill of Material and communicate changes to Prototype team.
Work with Engineering department to resolve open issues extracted from SMS and drawing discrepancies.
Identify and track open program issues, and work with relevant internal departments on issue resolution.
Develop and present program documentation including prototype detail plan and material matrixes.
Analyze and arrange internal prototype make vs. buy for new model programs for all commodities.
Attend program meetings, submit procurement activity schedules, facilitate communication between internal departments, and work with prototype team members to ensure customer deliveries are met.
Create weld schedules along with any supplier stagger schedule that is needed for each milestone.
Experience:
Entry to four (4) years of experience in production, prototype procurement, and/or manufacturing processes, preferably automotive interiors.
Education:
Bachelor's degree in Business, Project Management, Engineering or related field, or equivalent combination of education and relevant experience.
QMS Specialist
Specialist Job 44 miles from Genesee
Quality Management Coordinator Are you looking to work for a company that provides an innovative work environment, and your voice is heard? for a QMS Specialist based in Oakland County This is a hybrid role required to be in the office 2 days a week
Who we are:
LER TechForce is an industry leader in embedded controls, software, functional safety, and engineering talent. For over 20 years LER has been working with customers across North America to meet their engineering resource challenges. Learn more about us (3) LER TechForce: Life | LinkedIn
What you will be doing:
Together with the Manager of Quality Management Systems, develops and maintains IATF and IATF /ISO14001 documents. Work with various internal groups to ensure compliance and continual improvement of IATF Quality Management System and processes. Maintains/monitors company document control system to assure effective control and distribution of internal and external quality documents, Lead/facilitate internal and external audit and assist with the Management Review Process.
Responsibilities
Control and distribution of internal and external QMS documentation (both hard copy and electronic media).
Control quality records as assigned, to assure they are maintained, accurate, accessible and up to date.
Perform internal audit.
Monitor the output of semi-annual QMS audits for company and provide direction.
Assist the company Management representative of Quality Management System and senior management in scheduling and conducting the management review.
Partner with the company IATF16949 Management Representative to coordinate with external auditing/certification agencies for scheduling external third party auditing & certification agencies
Lead process mapping development, create flow chart, work instruction and procedure compliance to related Quality Management System individually, and provide advance Quality training to the teams.
Support QA management activities including training facilitation, recordkeeping, data base etc.
Assist / support QA management with presentation
Plan and conduct employee training for IATF16949
Support Management on special projects.
Plan and complete test equipment calibration project for LAO departments.
Complete Gap Analysis on current process for ideal service operation.
Provide KPI target data to analyze internal, external and supplier's performance.
Determine root cause of not obtaining KPI targets and propose corrective action, preventive re-occurrence and create quality reports to ensure all targets are met.
What you'll need to be successful:
Essential:
Bachelor degree in Management or related field
2+ years of experience working with QMS/IATF 16949
2+ years of experience coordinating and creating process flow diagrams and IATF 16949 related procedures to communicate to the teams.
Demonstrated ability with MS Office suite including Access, Word, Excel, Outlook & PowerPoint
Preferred
Quality QMS internal audit experience
Bilingual candidates fluent in either Japanese or Spanish preferred
Ability to travel 2-3 times/year (domestically and to MX)
What you'll get:
Full benefits: medical, dental, vision
Short-term & Long-term disability, life insurance
Competitive Paid time off package
Permanent Talent and Sales Specialist
Specialist Job 44 miles from Genesee
OpTech is looking for a Permanent Talent and Sales Specialist that thrives in a fast-paced collaborative environment. Join an award-winning Professional Services firm providing Healthcare, Finance, Mortgage, IT staffing and services to Fortune 1000 and Government clients. The Managing Recruiter will run a full desk securing new permanent business and find qualified candidates to fill those roles.
Job Description / Requirements
Prospect, network and connect with key financial decision-makers to discover job opportunities. Uncover exactly what clients need and assist them in hiring their perfect employee.
Calling / meeting with prospects securing new permanent business.
Owning new business development and hiring process: from finding permanent opportunities, creation of job posting, finding candidates to making the offer.
Manage your own portfolio of candidates and clients.
Identifying staffing needs and provide strong working relationships with new business
Drive the revenue of the accounts that you bring in by monitoring and optimizing revenue
Work in conjunction with end clients and internal departments to complete employer requirements.
Utilize knowledge of multiple recruiting sources/job boards and execute innovative recruiting strategies to find quality candidates.
Ability to adapt to change as needed and meet short deadlines when necessary.
Determines applicant qualifications by interviewing applicants, analyzing responses, and comparing qualifications to job requirements.
Collaborate with the Account and Delivery Manager on how to drive better results when needed.
Maintain a database of candidate records, including active and passive prospects.
Qualifications and Skills:
Entrepreneurial
3 years inside sales experience and 3 years recruiting experience focusing on driving new business and filling positions with own candidate pool.
Accustomed to being on the phone and scheduling appointments.
High adaptability and flexibility, including the ability to manage deadline pressure, ambiguity, and change.
Self-motivated, results-driven with a high level of initiative and a sense of urgency.
Attention to detail and highly organized with the ability to handle multiple tasks simultaneously and meet deadlines.
2 year degree from a recognized college or university with 3+ years of experience or 4+ years recruiting and sales experience with HS Diploma.
Why work at OpTech?
OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay.
OpTech is an equal opportunity employer and it committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, status as a parent, disability, age, veteran status, or other characteristics.
Aftermarket Territory Specialist
Specialist Job 47 miles from Genesee
RoboVent is a leading manufacturer of industrial air filtration products. We make factory environments clean and safe by removing harmful airborne contaminants. If you're passionate about providing fast, friendly, and world-class service, please consider joining our team as we continue to make a difference one breath at a time!
RoboVent has an immediate opening for an Aftermarket Territory Specialist. In this position, you will contact existing and new customers to discuss replacement parts, filters, and portable units. We are looking for key players to develop and grow our aftermarket business. This is a great opportunity for those just starting out in their sales career, and will have the ability to switch to a hybrid work environment after initial training.
Standards of Performance: each is considered an essential function.
· Consistently maintains acceptable level of productivity.
· Always delivers excellent customer service with both external and internal customers and works with a diverse population group.
· Develops, leads, and executes strategies for new business.
Key Responsibilities
· Grow RoboVent's replacement filter and parts business
· Responds to any RFQ's and direct customers to a proper solution
· Make outbound sales phone calls to existing and new clients
· Answer incoming requests for replacement parts
· Source new sales opportunities through inbound lead follow-up, outbound calls and emails
· Research accounts, identify key players and develop new leads
· Use Salesforce to document customer discussions
· Negotiate pricing, close sales, and achieve quotas
· Collaborate with regional teams
· Attend regular sales training classes/events
Requirements
· Strong Phone communication skills
· 1-2 Years of previous sales experience
· Ability to multi-task, prioritize, and manage time effectively
· Experience working with Salesforce, or similar CRM
**Realistic first year earnings will be 70-85k**
BCM Specialist
Specialist Job 44 miles from Genesee
Ability to build and improve upon existing DR and BC Program components including Governance, Policies, Documentation, Plans, Procedures, Reporting, Metrics and Testing.
• Disaster Recovery Training, Certification or practice experience in plan development and DR Testing
• Must be able to work flexible hours, including overtime, when necessary (during test exercises or actual events).
• Familiarity and experience with Archer BCM is desired.
• Certification or similar work experience required (CBCP, MBCI)
• Ability to initiate and prioritize multiple threads of work efforts and deadlines.
• Must be able to effectively communicate with customer and internal project management regarding status, issues and risks to project.
• Knowledge of the applications and/or technology infrastructure that the project is addressing.
• Must have some technical acumen, that can include:
1. Core Infrastructure Services (OS, DB, Replication, Data Protection, especially as it relates to Recovery solutions and testing)
2. Storage Technologies: Strong experience in storage vendor BC/DR, Disc Storage and replication solutions: e.g., EMC products (SRDF, RecoverPoint, Networker, Avamar, Data Domain), Network Appliance, NetApp.
3. Virtualization: Experience with the leading virtualization technology vendors including Vmware, Microsoft (Hyper-V), Citrix (XenServer) and others. Design, implementation and architecture experience a plus.
4. Cloud Architecture, Migration and Implementation
Operations Specialist
Specialist Job 39 miles from Genesee
ABOUT US:
Auto Hauler Exchange (AHX) is an innovative startup revolutionizing the auto transport and logistics industry. Our platform connects vehicle shippers and carriers to streamline vehicle transportation with real-time tracking, transparent pricing, and an easy-to-use interface. As we continue to grow, Auto Hauler Exchange is looking for an Operations Specialist to join our startup! This candidate will be responsible for daily operational tasks that come with our B2B Marketplace.
JOB DESCRIPTION:
This role will be tasked with identifying outlying issues within our B2B marketplace, such as length of time vehicles are sitting in the exchange, carrier relations if a carrier is having an issue with the technology, or a shipment, accounts receivable / payable assistance, claims administration assistance, customer service assistance, and other operational tasks. This person will become very educated on B2B marketplace technology and vehicle logistics. They will play an active role in all phases of the account management lifecycle, including overseeing the initial setup and implementation of complex solutions and sophisticated programs, when needed. The Operations Specialist should be able to assist our internal team and vendors with the technical aspects of their position to allow our team and vendors to help them grow. This includes learning and understanding our B2B marketplace technology and integrations inside and out, documenting our solutions, collaborating with vendors to manage, and supporting product growth.
If you have a passion for learning new technology and helping internal operations and administration, we want to chat with you!
RESPONSIBILITIES:
Become a source of insights about our technology and communicate product and marketing needs back throughout the organization.
Provide recommendations to management based on customers' business needs and usage patterns - customer feedback.
Analyze customer data and report findings to management.
Build working relationships with vendors, customers, and AHX team members.
Facilitate ongoing relationships with enterprise accounts, as appropriate.
Assist in identifying ideas for new products, services, and partners with the goal of increasing client retention and client growth.
Serve as a catalyst for change and continuous improvement - leverage existing resources, develop new material, and working with other key personnel to refine and implement changes.
Contribute actively to ongoing informal and formal dialogue and feedback processes with product management, technology, service, and training to advance the product and service roadmap.
Work closely with Operations and Accounting departments on a daily basis.
Be engaged with colleagues and accounts and lead by example by personally owning and delivering against target for a small subset of clients and prospects.
Serve as escalation point for customer issues ensuring issues are resolved quickly by leveraging resources across the company.
Perform technology demonstrations to vendors, prospects, and customers.
ABOUT YOU:
You are coachable and team oriented; we are startup, it is all hands on deck every day!
You are patient and empathic towards customer concerns.
You have the ability to perform data entry functions quickly and accurately.
You have the ability to learn and understand at a deep level our B2B marketplace technology.
You have the ability to effectively multi-task and to work within multiple technology platforms.
You have excellent verbal communication skills.
You are meticulous and have excellent project and time management skills.
You are a motivated self-starter with an understanding of key customer success concepts and a passion for collaborating with customers.
Bachelor's degree, or relevant work experience a plus.
A background with Excel and Google docs a plus.
Familiarity with technology platforms or vehicle logistics experience a plus.
1+ year experience in a technical support or operations support role is preferred.
JOB TYPE:
Full-time
Salary, Non-Exempt
BENEFITS:
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
SCHEDULE:
8 hour shift
Weekends as needed
LICENSES/CERTIFICATIONS:
Driver's License (Required)
WORK LOCATION:
Rochester, MI / Hybrid
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
Why Join Auto Hauler Exchange?
Impact: Be a key member of a fast-growing startup where your work will directly impact the business and shape the future of the auto transport industry.
Growth: We're scaling rapidly, and this role offers significant opportunities for career growth and skill development.
Collaborative Culture: Work in a dynamic, fast-paced, and flexible environment with a passionate team committed to innovation and excellence.
How to Apply:
If you're ready to take on a diverse and exciting role in a fast-paced startup, we'd love to hear from you! Please submit your resume, along with a cover letter detailing your relevant experience and why you're interested in joining Auto Hauler Exchange.
Auto Hauler Exchange is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Program Specialist
Specialist Job 47 miles from Genesee
The Project Specialist is a key role within the program team, focused on developing the critical Statement of Works (SOW) for Subcontractors, developing Work Breakdown Structures (WBS), Cost Allocations, and the development of Basis of Estimates.
Responsibilities:
Responsible for developing key program pieces
Interface with subcontractors to ensure subcontractor understand and are able to bid to Request for Proposal requirements
Working in close coordination with Technical, Program, and Finance Teams to develop MIL-STD compliant WBS and allocate cost to Cost Account Managers
Undertake other duties as determined by the Program Director or his/her delegate
Coordinate and develop subcontract SOW's for subcontractors ensuring SOW's and associated specifications, and attachments capture effort planned for subcontractors
Develop WBS dictionary with mapping to OBS and RAM
Assist Finance team in managing the development of Cost Volume
Support writing and managing the production of Basis of Estimates for OMFV program
Help Control and deliver a large scale program, including financial expenditures
Qualifications:
BS Business Administration, BSc Engineering or commensurate years of experience
Minimum of 3 - 5 years' experience in working on teams supporting large complex US Defense programs
Currently holds or has the ability to obtain SECRET US Defense clearance.
Knowledge of Military Standards and regulations
Experience working in a multi-national, multi-organizational and corporate environment
Experience with engineering and supply chain management in a highly regulated industry
Applied working knowledge of Program planning and developing program management artifacts
Knowledge of the US DoD process and procedures for vehicle development and acquisition
Systems Engineering with a proven track record of product development throughout the entire product lifecycle
Experience with bid capture, contract negotiations and delivery planning
Familiarity with the US DoD ground vehicle requirements
Familiarity with the US Army TACOM / TARDEC organizations
Ability to travel up to 25% of the time. Occasional international travel may be required.
Preferred Qualifications:
Ability to speak German desired
PMP Certification
Operations Specialist
Specialist Job 35 miles from Genesee
We are seeking a highly motivated and detail-oriented Mortgage Operations Specialist to join our team. In this role, you will be responsible for various aspects of the mortgage loan process, from origination to closing. Your duties will include tasks such as loan processing, underwriting, and post-closing activities.
Responsibilities
Loan Processing:
Review loan applications for completeness and accuracy.
Order and review credit reports, appraisals, and other necessary documentation.
Verify income, assets, and liabilities.
Calculate loan-to-value ratios and debt-to-income ratios.
Underwriting:
Analyze loan files to ensure compliance with underwriting guidelines.
Evaluate creditworthiness of borrowers.
Approve or deny loan applications based on underwriting standards.
Post-Closing:
Prepare closing documents and coordinate with closing agents.
Ensure timely and accurate funding of loans.
Monitor post-closing activities to ensure compliance with regulatory requirements.
Quality Control:
Review loan files for accuracy and completeness.
Identify and resolve any issues or discrepancies.
Customer Service:
Respond to inquiries from borrowers, real estate agents, and other stakeholders.
Provide excellent customer service throughout the loan process.
Qualifications:
Bachelor's degree or equivalent experience.
Strong understanding of mortgage origination and underwriting guidelines.
Experience with mortgage loan processing software.
Excellent organizational and time management skills.
Strong attention to detail.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Outside Sales Specialist
Specialist Job 28 miles from Genesee
We are a fast-paced, joke-cracking bunch of hard-working headhunters dedicated to enthusiastic clients on both sides of the hiring process. Small but rapidly growing, we just moved into a fresh new office space and looking to add a fearless salesperson with a knack for developing rapport and closing deals.
You'll be supported by professional recruiting power to fill every unicorn req you can find. You will have every tool at your disposal to succeed and the best commissions in the industry for your reward. Plus, you can bring your dog to work!
What I'm looking for:
-- Proven track record of finding and landing new business in the staffing industry
-- Impeccable attention to detail
-- Confident humility
-- Total inability to lose faith in the face of adversity
What I offer:
-- Big fish in a small pond, you are appreciated here
-- Stellar back-office and recruiting support, you're free to SELL confidently
-- Best commissions in the biz (we have no management to support, everyone produces)
-- Every tool available to succeed *including a seat of ZoomInfo*
-- Flexible work/life balance, excellent benefits, and the fridge is always full of food!
Art Gallery Sales Specialist
Specialist Job 48 miles from Genesee
Park West Gallery, the world's largest independent art dealer, is seeking a dynamic Art Gallery Sales professional to join our prestigious team in Southfield, Michigan. If you have a passion for people, a love for art and a desire to make art fun and approachable, this is the perfect opportunity for you.
The Park West Museum & Gallery in Southfield, Michigan is the international headquarters of the world's largest art dealer. Founded in 1969, Park West has brought the experience of collecting fine art to more than 3 million customers, through live art auctions both online and at luxury vacation destinations all around the world. Park West has additional gallery locations in Las Vegas, Honolulu and New York. You can learn more about Park West through our popular social media accounts on Facebook, Instagram, and Twitter.
Role Overview:
As an Art Gallery Sales Specialist, you will cultivate and maintain relationships with clients and guests who visit our Southfield location and those who collect from our company all around the world. In addition, you will collaborate constantly with our client services, accounting and merchandizing departments to ensure client satisfaction and quickly resolve any client concerns. Successful Gallery Sales Team Members have an appreciation for art and artists, excellent relationship building skills, problem solving skills, and most importantly: a love for selling art.
Key Responsibilities:
· Engage with visitors, art collectors, and potential buyers in a welcoming and informed manner.
· Help to plan and execute gallery-based events and artist showings.
· Handle incoming sales calls and emails.
· Handle outgoing communication with existing customers to follow up on, and complete sales.
· Handle incoming and outgoing communication with customers, other departments, and management, where the sales department is needed to help resolve customer service and accounting issues.
· Manage and oversee the sales process from initial inquiry to final transaction, ensuring exceptional customer service throughout.
· Art knowledge preferred; training will be provided.
· Responsible for sales related paperwork and maintain accurate records of client transactions.
Requirements:
· Excellent communication and interpersonal skills to build and nurture client relationships.
· Ability to handle multiple priorities effectively.
· Art knowledge preferred; training will be provided.
· Strong negotiation skills and ability to achieve revenue targets.
· Preferred: Bachelor's degree or equivalent experience
This is a full-time on-site position with excellent pay, health benefits, 401(k) and an outstanding opportunity for growth and development.
To apply please SEND RESUME to:
Mark Lance
**************************
Park West Gallery
29469 Northwestern
Southfield, MI 48034
No phone calls please.
QMS Specialist
Specialist Job 44 miles from Genesee
/ PURPOSE
Together with the Manager of Quality Management Systems, develops and maintains IATF and IATF /ISO14001 documents. Work with various internal groups to ensure compliance and continual improvement of IATF Quality Management System and processes. Maintains/monitors company document control system to assure effective control and distribution of internal and external quality documents, Leads/facilitates internal and external audit and assist with the Management Review Process.
KEY JOB DUTIES / RESPONSIBILITIES
Responsible for control and distribution of internal and external QMS documentation (both hard copy and electronic media). Controls quality records as assigned, to assure they are maintained, accurate, accessible and up to date.
Perform internal audit.
Monitor the output of semi-annual QMS audits for company, and provide direction.
Assists the company Management representative of Quality Management System and senior management in scheduling and conducting the management review.
Works with the company IATF16949 Management Representative to coordinate with external auditing/certification agencies for scheduling external third party audit.
Lead process mapping development, and creating flow chart, work instruction and procedure compliance to related Quality Management System individually, and provide advance Quality training to the teams.
Support QA management activities including training facilitation, recordkeeping, data base etc.
Assist / support QA management with presentation
Plans and conducts employee training for IATF16949
Support Management on special projects.
Works with the company IATF16949 Management Representative to coordinate with external auditing/certification agencies.
Plan and Does test equipment calibration project for LAO departments.
Gap Analysis on current process for ideal service operation.
Provide KPI target data to analyze internal, external and supplier's performance. Determine root cause of not obtaining KPI targets and propose corrective action, preventive re-occurrence and create quality reports to ensure all targets are met.
Other duties as assigned.
EDUCATION:
Bachelor of Science (BS) in Management Bachelor of Science(BS) in Related Field or Science
Skills and Abilities
Databases (MS Access)
E-Mail (MS Outlook)
Internet
Spreadsheets (Excel)
Presentations (MS PowerPoint)
Word Processing (MS Word)
Required Skills and Education:
Engineering or management related degree with QMS/IATF 16949 experience. Good verbal and written communication skills required to communicate with internal and external stakeholders. 2-5 yrs. overall experience with 2 yrs. coordinating and creating process flow diagrams and IATF 16949 related procedures to communicate to the teams. Prefer to have Quality QMS internal audit experience. Position requires travel 2-3 time per year, (Domestic and Mexico). Spanish or Japanese language skills a plus. Hybrid work with 2 days per week in office.
CWR-Specialist, Logistics
Specialist Job 48 miles from Genesee
Duration: 19 weeks, 1 day
Compensation: $18-22/hour
Shift Details: Weekend On Call Rotation. Monday - Friday 9am - 5:30pm
JOB DESCRIPTION
As a Specialist, Logistics, you will be responsible for providing logistics support, including order entry, routing and dispatching, and traffic coordination.
RESPONSIBILITIES
Maintain customer profile information and enter loads from customer tenders into the Freight Optimizer system
Update account managers on problem loads and what actions have been taken, update receivers and customers on status of loads
Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition
Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes
Investigate product overages, shortages, damages, and complete appropriate documentation
Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers
Provide detailed directions and instructions to properly route drivers
QUALIFICATIONS
At a minimum, you'll need:
1 year of logistics experience
General knowledge of the transportation industry
It'd be great if you also have:
High school diploma or equivalent
Experience writing routine reports and correspondence
The ability to apply common sense understanding to carry out instructions furnished in written, verbal or diagram form
Category Code: JN044
Software Sales Specialist
Specialist Job 50 miles from Genesee
Imagine working in a place where your company truly believes in your personal and professional development.
It's not imaginary. It's image One.
It's for real. We have an award-winning company culture like none you've ever experienced. We offer fantastic opportunities for professional development, financial stability and personal fulfillment.
We invest in your success. Each year you will complete a Vision and Goals Worksheet outlining your personal, professional and health goals. Our Leadership Team is required and excited to help you reach your ambitions.
We strive for life balance, not work-life balance. We genuinely want you to be happy.
We love to surprise you. Every single one of our team members gets a “We Care Friday” - an unexpected phone call on Thursday to tell you, “Don't come in tomorrow. We've got you covered!”
No secrets here! We practice open book management, so you will always understand our financials. You'll learn how to read an income statement and balance sheet like a pro, and you'll be financially rewarded through our profit bonus program.
We hire awesome people who strive to deliver extraordinary service. We're looking for an experienced Software Sales Professional to join our growing team. We'd love to talk to you!
It's not imaginary. It's image One.
Who We Are: iO Automate
Our new Business Process Automation division empowers image One's customers by implementing innovative solutions that streamline and optimize their complex business workflows. Our team captures data and content, processes it through automation technologies, and seamlessly integrates these solutions into existing systems.
We offer a comprehensive suite of AI-enhanced capabilities, including enterprise content management, digital process automation, robotic process automation, business intelligence, and intelligent document capture. Beyond cutting-edge tools, we partner with our customers every step of the way-from discovery through implementation, and training to ongoing support.
Our division is home to a dedicated team of sales analysts and technical experts who manage the entire lifecycle of automation projects. By working closely with our clients, we ensure that our solutions provide tangible value-reducing manual effort, enhancing accuracy, and freeing up employees to focus on strategic initiatives.
We're building an exciting team that will redefine what's possible through automation. If you're passionate about innovation, thrive in a supportive culture, and want to deliver extraordinary customer experiences, we'd love to hear from you! Join us as we shape the future of business process automation.
What will your Responsibilities be?
Establishes and nurtures relationships with prospects to meet sales targets
Conducts proactive sales prospecting and lead-generation activities
Schedules and leads Discovery Meetings with key decision-makers
Ensures adherence to sales processes, including CRM data entry, quoting, and contracts
Demonstrates proficiency in overcoming objections, negotiating, and closing deals
Maintains in-depth knowledge of iO products to drive the sales process
Provides market feedback, aligns actions with ImageOne Core Values, and participates actively in team meetings
What do you need to have?
3 years experience in Software Business to Business Sales
3 years experience with proven results in a Sales role
Bachelor's degree in business, Marketing, Communications or equivalent experience
Knowledge of the end-to-end sales process, including lead generation, lead qualification, prospecting, and closing deals
Knowledge of Customer Relationship Management (CRM) tools, such as Sales Chain or HubSpot, to manage leads, opportunities, and pipelines
Effective networking strategies to build and maintain relationships within the industry
Verbal and written communication skills to effectively articulate the company's value propositions and engage with potential clients
Perks of the role:
Amazing workplace culture
Competitive salary
Medical, Prescription Drug, Dental and Vision Benefits
Health Savings Account
Flexible Spending Account
Company-paid Life Insurance
Short/Long Term Disability Insurance
Matching 401K
Paid Parental Leave
Paid Time Off Program
Additional Days Off - Community Service Day, Your Birthday and We Care Friday...one surprise Friday off each year
Inside Sales Specialist
Specialist Job 46 miles from Genesee
A leading company in the automotive industry is looking for a dynamic and experienced Inside Sales Specialist to join their growing team! In this role, you'll play a key part in driving new business opportunities while managing sales, purchases, and customer support in the raw materials and chemicals sector.
Key Responsibilities:
Contacts other company units regarding design delivery or service matters.
Plan a sales approach for the customers and projects based on collected sales information, customer information, and internal resource status for which you are responsible.
Actively acquiring new clients through sales, promotions, and development.
Controlling Inventory & scheduling shipments.
Able to create easy-to-understand materials from the customer's perspective.
Under supervision, performs work that is varied and may be somewhat difficult in nature but involves limited responsibility for final decision.
Able to draw up an execution plan for one's own work, manage progress by oneself, and manage the deadlines.
Proactively identifying potential problems and finding solutions for tasks such as quotations, deliveries, and customer inquiries.
Other duties may be assigned.
Qualifications:
A Bachelor's degree (Business/Marketing/Economics major preferred) with three years of related experience or equivalent.
Electronics/Chemical Products marketing experience
Trading business experience is preferable.
What's in It for You:
Competitive Salary with Bonus Opportunities
Paid Time Off
Comprehensive Medical, Dental and Vision Benefits (Low Premiums!)
Flexible Spending and Health Savings Accounts
Disability and Life Insurance
401(k) with Company Contribution
Educational Tuition Reimbursement.
Hybrid work environment
StaffBright - Who We Are
StaffBright matches professionals to rewarding Finance, IT, Engineering, and Sales and Marketing opportunities with industry-leading organizations helping accelerate careers while delivering excellent results for our client companies. At StaffBright, we work closely with our clients, recruiters, and candidates to ensure that talent needs are fulfilled quickly, and with the right individual. StaffBright is proud to be a recipient of Best of Staffing in 2020!
Consumer Loan Sales Specialist
Specialist Job 47 miles from Genesee
At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses.ConsumerLoan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.
In the Role
Deliver results related to individual and branch sales goals as well as customer expectations
Develop new relationships - and maintain existing relationships - working with customers throughout the loan process and loan life cycle
Present financial solutions, based on customer needs, that meet their goals
Present customers with optional insurance products
Educate customers on the terms and conditions of their loan to ensure a clear understanding
Partner with local businesses to seek out and develop new customers
Learn how to utilize credit underwriting techniques and sales tools
Manage the life cycle of the loan, including collections activities, complying with all laws and regulations
Requirements:
HS Diploma/GED
Preferred:
Sales, Collections or Customer Service experience
Location:On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word Tags
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee