IT Helpdesk Technician - Onsite Philadelphia Area
Specialist Job 8 miles from Gloucester City
This job is 100% onsite in the Philadelphia Area.
Local candidates are required.
Job requires successful completion of a background check.
Backgrounds with solid experience of these key areas: Networking Systems, Server operations, Computer installations, builds, repair and troubleshooting, & Data Coordination highly preferred.
The Help Desk Technician is the first line of contact for clients experiencing issues with installation, configuration, operation and management of Enterprise Services. They are the “face of the business” and must be passionate about helping our clients solve problems with a sense of urgency. A successful candidate will have excellent customer service skills as well as good analytic, critical thinking and troubleshooting skills.
Essential Duties and Responsibilities
Understands customer support, likes to work with people and can ensure that the customer is satisfied.
Continually improve customer service, perception and satisfaction.
Manages all incidents and requests and communicates with clients to ensure that work is completed to their satisfaction.
Strong Team Player, excellent communication skills, builds strong relationships with co-workers by working across organizational boundaries to resolve customer incidents and requests.
Identifies, evaluates, promotes, and implements customer support best practices.
Assist co-workers and other teams as available
Address and resolve basic and complex incidents and requests; enter quality information into tickets and appropriately capture data; complete follow-up and follow-through on all tickets.
Contributes to self-help knowledge bases and documents typical requests and incidents, resolutions, and work-around procedures.
Troubleshoots in a high level systematic way.
Ability to identify symptoms and research causes.
Effectively balances high volume productivity demands against ability to provide analytical troubleshooting and problem resolution.
Uses creativity and innovation to automate and streamline processes and procedures.
Grows deeper knowledge of current corporate products, increasing ability to resolve tickets on first contact.
Remotely assist clients with support needs
Ability to troubleshoot and remove Virus and Malware issues
Ability to configure and troubleshoot Network printers
Has strong knowledge of desktop applications and Microsoft based operating systems with emphasis on Windows 7 and 10, the Office suite, and O365.
Understands file and share permissions, drive mappings, and offline files
Understands basic Networking principles, including network troubleshooting for connectivity issues, wireless, DHCP, DNS, and command line tools.
Understands Active Directory user and email management: reset password, unlock account, creating mailboxes and user accounts, group policy, security and distribution groups, and spam troubleshooting.
Ability to recovery data and email
Ability to troubleshoot and configure basic computer issues, device encryption, Internet browser
Understands smartphone and hotspot support
Understands virtual environment concepts
Qualifications
HDI, MCP, ITIL, CompTIA certifications, a plus
Two year degree or minimum of 1 year of IT support and Customer Service experience in a professional services environment preferably
Experience of working with ticketing systems.
Typing skills to ensure quick and accurate entry of service request details
Verbal and Written skills to probe, coach, interpret, and communicate technical info
Ability and willingness to quickly learn new skills
Highly responsible, self-motivated/drive, flexible, and able to work with minimal supervision
Excellent organizational and follow up skills
Maintain a positive attitude
Ethical, fair and of high integrity
PAY RANGE AND BENEFITS:
Pay Range- $28-35/hour range Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Website: ******************************** is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at ********************** or **************. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Operations Specialist/NDO
Specialist Job 23 miles from Gloucester City
can sit at any of our NE/MA sites.
WHO WE ARE
As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.
Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.
TOTAL REWARDS
Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more.
Expected salary range of $139,500 to $155,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
This position can sit at any of our NE/MA sites.
PRIMARY PURPOSE OF POSITION
The NDO is the designated representative of Nuclear management, responsible for notifying the Chief Nuclear Officer, Chief Operating Officer, Executive Vice Presidents and other Nuclear personnel of site operational events or occurrences. The NDO supports the sites by coordinating efforts among all groups at Kennett Square and Cantera to ensure safe, reliable and efficient plant operations. Works with the Power Team to optimize the efficiency and minimize the impact of load drops and scheduled outages. Contributes to the development and maintenance of a standard Operations program within the fleet to achieve consistently high levels of performance in the area of plant operations at all sites. Routinely interfaces with site counterparts and industry peers to ensure continuous improvement. Functions as a corporate expert on all matters related to the conduct of plant operations and regulations governing plant operations. May function as/represent DirectorOperations-EN during his/her absence.
PRIMARY DUTIES AND ACCOUNTABILITIES
Establish and enforce consistent Operations procedures, policies, and direction consistent with fleet goals and initiatives.
Identify, develop and implement Operations-based best practices from the fleet and the industry.
Periodically assess implementation of and compliance to standard procedures, policies, and directions.
Maintain and execute responsibilities of Nuclear Duty Officer.
MINIMUM QUALIFICATIONS
Must hold or have held an NRC SRO license or SRO certification
BS Engineering or equivalent related discipline with 7 years nuclear power plant experience with at least 3 years in Operations or 10 years nuclear power plant experience with at least 3 years experience in Operations
Prior experience in procedure writing and/or performance benchmarking
Application Specialist - Discovery
Specialist Job 24 miles from Gloucester City
Akkodis
is looking for an experienced
Application Specialist - Discovery
and It's a hybrid role in Wilmington, DE (4 Days Onsite). The client wants folks within the discovery domain. Areas: Large Molecule (antibody), Genomics, Computational Biology, Electronic Notebooks (data models) etc.
Pay Range: $55- $60/hr; The rate may be negotiable based on experience, education, geographic location, and other factors.
Job Responsibilities:
Bachelor's degree in Information Technology, Computer Science, MIS, or a related field.
3-5 years of experience in IT roles, preferably in application management or IT project management.
Familiarity with Service Management platform.
Ability to work collaboratively with cross-functional teams, including scientists, infrastructure, cybersecurity, legal, and procurement.
Interest or experience in research relevant applications such as data analysis and visualization of scientific data.
Strong 'cross' skill set within application support/troubleshooting, but playing the role of liaison vs. Hands on fix
Lab Apps and non-lab help --- Data Clean up on APPS, work with users on issues/liaison back to core IT team for fix
Focus on building out documentation/KB articles
Hands on w/ ServiceNow (daily functional use)
Vendor mgmt./relationships and ability to engage them directly / daily. They won't be negotiating licenses etc., but will be part of those discussions, holding vendors accountable, working with them on any triaged issues on the applications
If you are interested in this
Application Specialist - Discovery
job in Wilmington, DE (4 Days Onsite) then please click APPLY NOW. For other opportunities available at Akkodis go to **************** If you have questions about the position, please contact
Ajay Srivastava
at
********************************.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Information Technology Help Desk Technician
Specialist Job 24 miles from Gloucester City
IT Helpdesk Technician
FLSA: Non-Exempt
Industry Leading Benefits: Medical, Prescription, Dental, Vision, 401K, Pension, Short and Long Term Disability, Life Insurance, Tuition Reimbursement, FSA/HSA, EAP Program,
Grow with us! Silvi Materials has been working on expanding our “A” Team of employees since 1947! Our team has grown to 13 companies employing over 700 employees at 24 locations across New Jersey and eastern Pennsylvania. Silvi is large enough to provide the stability you need, but small enough that you can feel your individual contribution to our success. We value the fresh ideas and perspective of each new member of our team.
What does Silvi Materials offer you, you may ask?
Phenomenal Benefits: Medical, Vison, Dental, Prescription, Vacation, Paid Holidays and so much more!
Your future in mind: With 401(k) (at select locations) and/or pension options. We want all employees to build for a great retirement!
Growth at Silvi Materials: Growth at Silvi Materials: We offer each employee the opportunity to move into any facet of our complex business. And our tuition reimbursement program is the perfect springboard to help you get there!
So, what does an IT Helpdesk Technician do?
Execute tasks according to company policies and procedures in a timely manner as assigned by the Business Systems Supervisor
Own the Helpdesk ticket process from creation through resolution by identifying, testing, and validating solutions, coordinating with end users, and updating status information in an online tracking tool
Expand the Helpdesk knowledge base by documenting steps performed to resolve time consuming, complex, and/or recurring requests
Prepare new computers and associated hardware for deployment, perform software updates, and transport and install all equipment needed for proper operation
Unbox, assemble, and configure cellular tablets. Perform remote control support sessions to troubleshoot and program tablets in the field.
Maintain cleanliness and proper operation of network security cameras throughout Silvi locations; coordinate repairs with electricians and camera vendors as needed.
Maintain and place requests to replenish IT supplies, tablet, and PC workstation accessories.
Provide PC support via phone, chat, email to in-house and VPN connected employees
Travel to locations to set up new equipment and provide technical support as needed
Qualifications
Minimum 1 year of IT work experience is required
Associate's degree in IT or a related field is required. Bachelor's degree is a plus
A+ or Network+ certifications preferred
Proficient with Microsoft Windows operating systems and Microsoft Office applications
Ability to effectively prioritize tasks and demonstrate proper time management
Customer service experience in an IT capacity is preferred
Effective written and verbal communication skills
Ability to handle confidential/sensitive information in a compliant manner
Experience operating in a complex environment is a plus
Experience interacting with personnel across all levels of an organization is preferred
A valid Driver's License is required
Physical Demands
In a typical work setting, people in this job:
Lift 55 pounds on occasion
Use hands/fingers to type and move office objects
Sit for long periods of time
Hear sounds and recognize the difference between them
See details of objects that are less than a few feet away and far distances
No smoking is permitted on or within company property, including inside trucks, buildings, or anywhere on the premises.
Silvi Materials does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
IT Support & Systems Analyst
Specialist Job 26 miles from Gloucester City
Visa Sponsorship: Not Available
Are you early in your IT career and looking for an opportunity to grow your skills in a dynamic environment? We are seeking a customer-centric IT Support and Systems Analyst to provide ongoing, onsite support and maintenance of our network and user hardware/software. In this role, you will be responsible for deploying and maintaining desktops and network infrastructure, coordinating with third-party contractors for system monitoring and patching, and developing both short- and long-term network plans. This is a hands-on, onsite role that will have a direct impact on ensuring our IT systems are efficient and secure.
Essential Functions:
Maintain network infrastructure and ensure uptime
Create, manage, and maintain user accounts (Active Directory, M365, ERP)
Install and upgrade hardware/software
Set up and commission new laptops and desktops
Coordinate third-party consulting resources for network and desktop support
Administer network file share security
Provide Microsoft network administration and security risk management
Maintain virtual servers as needed
Manage VoIP telephone systems
Document procedures, best practices, and user guides
Education and Experience:
Bachelor's degree in Information Technology or relevant technical certification
At least 2 years of experience in networking and information systems
Experience in a manufacturing environment is a plus
Experience with Nutanix is a plus
Knowledge, Skills, and Abilities:
Strong troubleshooting and problem-solving skills
Excellent interpersonal skills to interface with internal/external customers and vendors
Effective time management and project management abilities
Environmental Conditions:
This is an onsite position, primarily office-based, with some time required in our manufacturing facility (including clean room and warehouse). You should be comfortable using computers and telephones frequently, and some travel (
Physical Requirements:
Ability to lift up to 50 pounds
Frequent bending, stretching, twisting, and standing for long periods
Apply Today:
If you're excited to expand your IT career and make an impact within a collaborative team, we'd love to hear from you!
Technical Support Specialist
Specialist Job 10 miles from Gloucester City
On behalf of our client, Warren County Community College, Edge seeks a highly motivated professional to serve as a Technical Support Specialist. The Technical Support Specialist provides computer support to end-users across the college for computer hardware, software, or other technology, and business-related applications. The Specialist serves as the primary contact for all incoming calls and email requests for technical support. The incumbent acts as a leading resource during infrastructure emergencies, utilizing prioritization and escalation skills to ensure timely resolution of issues.
Duties and Responsibilities:
1. Provides technical support for end-users on various hardware and software platforms, including system support, application support, and access issues.
2. Utilizes the Help Desk tracking system to input details, monitor the ticket, and resolve problems. Assists end users with updates and maintenance.
3. Assists college staff, faculty, and students with the operation of legacy and newer application software, including but not limited to word processing, spreadsheet, presentation, and communication software. Install and maintain anti-virus and college business applications on varied platforms and operating systems.
4. Assists faculty and staff with multimedia devices.
5. Builds upon technical documentation and procedures. Serves as a resource for creating training materials in response to faculty, staff, and student inquiries for support.
6. Researches and recommends hardware and software purchases for campus personnel. Obtains quotes for repair costs and maintenance. Contact vendors for product information and price quotes. Contact service contractors as needed.
7. Performs other related duties as assigned.
Qualifications
Required:
Strong technical acumen and problem-solving skills.
Ability to work in a team environment with minimal supervision.
Excellent written and oral communication skills, with strong stakeholder service and interpersonal skills.
Two years of experience supporting computers, printers, and peripherals. Familiarity with software applications (e.g., word processing, spreadsheet, email, and web browsers.
Qualifications & Experience
Preferred:
Previous experience in the education industry.
Relevant technical experience troubleshooting, diagnosing, and repairing computers.
Graduate of a computer science/technology degree program (associate degree or higher) or equivalent certifications
A/V Experience
Compensation and Benefits:
Annual salary of $43,000 to be paid bi-weekly, paid time off (PTO) as determined by the company policy, ten (10) paid holidays per year, medical, dental, vision, short and long-term disability, life insurance, as well as matching contribution under a retirement plan.
Information Technology Support Analyst
Specialist Job 8 miles from Gloucester City
What Working at Hexaware offers:
Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed.
Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance.
With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware's commitment towards creating smiles.
“At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together.”
We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion-the driving force that makes one smile and innovate, create, and make a difference every day.
The Hexaware Advantage: Your Workplace Benefits
Excellent Health benefits with low-cost employee premium.
Wide range of voluntary benefits such as Legal, Identity theft and Critical Care Coverage
Unlimited training and upskilling opportunities through Udemy and Hexavarsity.
Position: IT Support Analyst- II
Location: Philadelphia, PA 19112
Hiring: Contract
Office Address = 300 Rouse Blvd, Philadelphia, PA 19112
Job Description:
As an IT Support Analyst-II, primary responsibility will be to provide technical support to system users within customer. Candidate will be required to evaluate user needs, define technical problems, and collaborate with engineering and development teams to determine effective solutions. Candidate role will involve assisting users in implementing solutions and performing ongoing activities to maintain and enhance overall system performance.
Required Education, Skills, and Knowledge:
5-9 years of experience in providing IT Operations and Infrastructure support.
Experience with VoIP systems, including troubleshooting and system management.
Experience with troubleshooting Laptops, desktops, hardware, printers, scanners, and other computer peripherals.
Knowledge in Audio/Video conference room equipment, telephone systems, meeting software, messaging, and collaboration tools. Provide Zoom Room support.
Experience with MS365 suite includes SharePoint, permissions, and access management.
Basic knowledge of Network devices such as routers and switches, firewalls, racks, and cabling.
Experience in Mobile device management and troubleshooting.
Strong Microsoft Office skills (Outlook, Word, Excel, PowerPoint, etc.).
Strong Break / Fix skills with desktops, workstations, notebooks, printers, and handhelds.
Broad experience in IT with a strong understanding of networks, servers, and telecoms
Strong customer service skills.
Ability to provide consistent, excellent customer support to the entire staff, representing a variety of personalities and management levels.
Strong written and verbal communication skills.
Ability to mentor or provide best practices to other members of the team.
Detail-oriented and self-motivating.
Working knowledge of IT Service Management framework and/or ITIL concepts and practices.
Ability to work in a flexible, team-oriented environment.
Head of Servicing
Specialist Job 7 miles from Gloucester City
Who We Are:
Based in New Jersey and established in 2010, Asset Based Lending, LLC (“ABL”) is one of the nation's leading Hard Money Lenders. We provide fast bridge financing to real estate investors for the purchase, renovation, or new construction of single family, multi-family and mixed-use properties as well as DSCR rental loans for long term investors. We have closed thousands of loans since we began lending fourteen years ago, producing more than $2B in originations. ABL was acquired by a private equity firm in 2021, and with a renewed focus on growth, we've set our sights on consistent evolution and cementing our place as the premier private lender in the country.
Our Mission is Simple:
Make Good Loans
Provide Exceptional Service, Every Time
Protect The Firm
Build The Future
Job Summary:
Asset Based Lending is seeking a highly experienced and motivated Head of Servicing to lead and manage our Servicing Department. This individual will oversee all servicing functions, including loan servicing operations, portfolio management, borrower relations, and regulatory compliance. The Head of Servicing will be responsible for ensuring the efficient administration of the loan portfolio, providing superior customer service, and maintaining strong operational controls. This role requires a strategic thinker with deep industry knowledge and leadership skills to drive innovation, improve processes, and support the company's growth.
Key Responsibilities:
Servicing Operations Oversight:
Lead and manage the loan servicing team to ensure timely and accurate execution of all servicing functions, including payment processing, escrow management, and loan modifications.
Develop, implement, and maintain policies and procedures to ensure operational efficiency and compliance with industry regulations.
Oversee the implementation of loan boarding, payoff processing, and other essential servicing operations.
Portfolio Management:
Ensure the effective management of Asset Based Lending's loan portfolio, including monitoring loan performance, identifying potential risks, and managing non-performing loans.
Analyze portfolio trends, report on key performance indicators, and make recommendations to senior leadership on strategies to enhance portfolio performance.
Collaborate with underwriting and risk management teams to mitigate portfolio risk and ensure alignment with company goals.
Borrower Relations:
Oversee borrower communication and ensure superior customer service throughout the loan lifecycle.
Handle escalated borrower issues, ensuring timely resolution and maintaining strong borrower relationships.
Monitor borrower requests for modifications, extensions, and other servicing needs, ensuring a smooth and compliant process.
Compliance and Risk Management:
Ensure servicing operations comply with all applicable regulations
Lead internal and external audits related to servicing, ensuring all documentation is accurate and up-to-date.
Identify and address potential compliance issues, staying current on regulatory changes and industry best practices.
Team Leadership and Development:
Build, mentor, and lead a high-performing servicing team, providing guidance, training, and professional development opportunities.
Set team performance metrics, monitor progress, and create strategies to achieve team and department goals.
Foster a collaborative and positive team environment, encouraging innovation and continuous improvement.
Technology and Process Improvement:
Drive the adoption of technology to improve loan servicing operations, including servicing software, automation tools, and borrower communication platforms.
Identify and implement process improvements to enhance efficiency, reduce errors, and improve borrower satisfaction.
Collaborate with IT and other departments to ensure seamless integration of servicing systems and data management.
Qualifications:
Experience: 5+ years of experience in loan servicing, portfolio management, or related roles within the mortgage lending or financial services industry.
Demonstrated leadership experience managing loan servicing teams and operations.
In-depth knowledge of mortgage servicing regulations and industry best practices.
Proven ability to manage a loan portfolio, monitor performance, and identify risks.
Strong analytical skills with the ability to interpret complex data and make informed decisions.
Experience with servicing software, loan management systems, and automation tools.
Exceptional communication and interpersonal skills, with the ability to handle escalated borrower issues and work cross-departmentally.
High attention to detail and a commitment to operational excellence.
Preferred Skills:
Strong project management skills, with experience in implementing technology solutions to improve servicing operations.
Advanced knowledge of regulatory compliance requirements in the mortgage industry.
What We Offer:
Competitive salary and bonus structure.
Comprehensive benefits package, including medical, dental, vision, and 401(k) with company match.
Opportunity to be a key leader in a growing company and make a meaningful impact on its success.
Collaborative and innovative work environment.
Ticketing Specialist
Specialist Job 8 miles from Gloucester City
Philadelphia, PA
100x is a global experiential events and hospitality group driven by a shared desire to develop once-in-a-lifetime experiences and lifelong memories for our guests. We exist to connect people to the music that they love and each other, and we do this through Enhanced Experiences surrounding live music events. We specialize in Artist Curated Events, Destination Events, VIP Ticketing and Travel Packages.
Job Summary
The Ticketing Specialist is an exciting opportunity to join 100x's quickly growing team. We are seeking an experienced Ticketing Specialist who is passionate and intrigued about the entertainment, hospitality and travel industries. This role will be responsible for managing ticketing builds, assisting in ticket distribution and inventory control, and overseeing some financial settlement processes. The ideal candidate should possess excellent organizational skills, strong problem-solving and communication skills, comprehensive knowledge of Excel / Google Sheets, and the ability to work efficiently both independently and collaboratively across the organization.
Key Responsibilities
Support or independently manage event ticketing builds by gathering, organizing, and submitting ticketing-related details in an organized format
Confirm inventory, pricing, holds, and ticketing links with every box office or ticketing outlet, ensuring a seamless ticketing experience for our guests and partners
Conduct weekly reviews of ticket counts, flagging necessary adjustments to the Ticketing Manager
Ensure seamless ticket distribution as needed, collaborating with ticketing partners to optimize setup and address any discrepancies
Support the execution of inventory adjustments and communicate updates to internal teams
Manage and update guest communications data, ensuring check-in lists and other relevant documents are precise and up to date
Liaise with the Guest Services team to provide solutions for any ticketing-related guest inquiries
Assist with the settlement process of ticketing operations with box offices, confirming any onsite expenses with the touring department and ensuring all data aligns with financial forecasts
Serve as the point of contact for ticketing partners, venues, and internal teams, ensuring that all aspects of ticketing meet guest and event needs
Work closely with the Ticketing Manager to ensure all ticketing processes align with broader company goals and timelines
Qualifications
Previous experience of ticketing or box office operations with a strong understanding of event ticketing systems is preferred but not required
Excellent verbal and written communication skills with the ability to effectively communicate and build relationships with vendors and colleagues
Strong organizational and time management skills with the ability to manage multiple tasks and projects at the same time
Flexibility to adapt to changing priorities and work in a fast-paced environment
Proactive and resourceful attitude with a willingness to take on new challenges and responsibilities
Enthusiasm for the live event, entertainment, and travel industries
Proficiency in Google Workspace and Microsoft Office Suite especially Google Sheets / Excel
Willingness to travel and be onsite for several events throughout the year
Candidates residing in the Philadelphia area and available to work from the office up to three days per week is required
Salary & Benefits
100x offers competitive salaries and a comprehensive benefits package to eligible employees. Salary for this position will be proportionate with experience and qualifications.
Benefits include:
Health, dental and vision insurance
Paid time off and holidays
Flexible work hours
Professional development opportunities
Equal Employment Opportunity
100x LLC is an equal opportunity employer and is committed to providing a work environment that is free from discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. 100x LLC complies with all applicable federal, state, and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If you require any accommodation to participate in the job application process, please contact us to discuss your needs.
Hiring Practices
The preceding job description is not intended to be all-inclusive, but rather a representation of typical elements and criteria necessary to successfully perform the job. 100x LLC recruitment policies are designed to place the most highly qualified individual available in a timely and efficient manner.
Information Technology Specialist
Specialist Job 14 miles from Gloucester City
first PRO is seeking a skilled IT professional to oversee the support, administration, reliability, and performance of or client's network architecture, servers, workstations, peripherals, and data communication systems. This role also involves maintaining critical legacy software, serving as the primary liaison between corporate IT, and external vendors, and ensuring seamless technical operations.
This role is a direct hire opportunity and sits onsite in Swedesboro, NJ
Responsibilities:
Evaluate, recommend, and test network system enhancements (hardware/software) to improve efficiency, reliability, and compatibility.
Safeguard the security and integrity of the network and informational assets; act as the local IT Cybersecurity resource in collaboration with the corporate security team.
Serve as the primary interface with corporate IT, management, users, consultants, and vendors to resolve issues and ensure system operability. Conduct thorough testing before production deployments.
Lead projects related to corporate IT initiatives to ensure the compatibility and operability of mission-critical systems.
Provide technical support for the FusoNet/FusoLink Help Desk and users, addressing hardware, software, and communication issues.
Ensure software license compliance and adherence to corporate IT standards.
Qualifications:
Bachelor's degree in IT, Computer Science, or a related field, or equivalent technical school qualification.
4-6 years of experience in project leadership, system administration, or equivalent training/experience.
Proficiency in network architecture and system administration.
Strong problem-solving and troubleshooting skills.
Knowledge of cybersecurity best practices.
Ability to effectively communicate technical information to diverse audiences, including management and end-users.
Strong written and verbal communication skills.
Strong analytical reasoning with the ability to interpret technical documents and solve practical problems.
Basic mathematical skills for calculating figures like percentages, proportions, and discounts.
Ability to work collaboratively across teams and with external vendors to achieve business goals.
Billing Specialist
Specialist Job 8 miles from Gloucester City
This is a 6 month contract to hire; hybrid in Center City Philadelphia.
Our large insurance client is currently hiring for a Billing Support Associate to join their Premium Services team. This individual will be primarily responsible for creating initial bills for new clients, processing premium payments and verifying all bills are accurate. Specifically they will be reviewing initial billing information stored in the Policy Administration & Contract System "PACS" for accuracy and completeness and ensuring that the information is being fed to the billing system (VUE) correctly for new business policies. Additionally they will be producing initial billing statement noting deposit and any premium differences as well as reviewing initial premium deposit as needed, to determine that adequate payment was received and posts the initial premium.
This position is currently HYBRID - 3 days in the office
Qualifications:
2+ year of experience within Billing
Compensation:
$19/hr to $22/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Operations Specialist I
Specialist Job 18 miles from Gloucester City
"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
Job Title: Operations Specialist I
Duration: 6 months
Pay Rate: $23.00/hr.
Job Description:
Basic Qualifications for Consideration:
Operations Specialist I
Location: Onsite | 1100 Virginia Drive, Fort Washington, PA
Job Summary: Responding to client inquiries via email/chat regarding new and renewal processes. Act as advisor to the client utilizing program rules and underwriting guidelines. Also, responsible for creating financial transactions to debit / credit policy accounts depending on the nature of the request.
Key Responsibilities:
Customer Service: Provide excellent customer service to clients, addressing inquiries and resolving issues promptly including coverage questions and assisting with new business/renewal inquiries. Strong writing and reading comprehension skills are required as all our requests are handled via email.
Policy Processing: Handle payments, endorsements, coverage changes and cancellation of Individual insurance policies.
Client Management: Maintain and update client records, ensuring all information is accurate and up to date.
Compliance: Ensure all operations comply with state and federal regulations, as well as company policies.
Claims Support: Assist in the reporting of insurance claims, providing support to clients throughout the claims process.
Documentation: Prepare and review insurance documents, ensuring accuracy and completeness.
Collaboration: Work closely with East partners, Call Center team, Accounting Operations, and other team members to ensure smooth operations and client satisfaction.
Qualifications:
Education: High school diploma or equivalent; Associates or Bachelors degree in Business, Finance, or related field preferred.
License: Valid P&C Producer License in the state of Pennsylvania required Valid P&C Producer License in the state of Pennsylvania required
Experience: 2-3 years of experience in commercial insurance operations or a related field.
Skills:
Strong attention to detail and organizational skills.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite and insurance software.
Ability to work independently and as part of a team.
Problem-solving skills and the ability to handle multiple tasks simultaneously.
Client enquiries via email , less number of phone calls - 2-3 yrs exp
College degree is not a mandate high school diploma is fine
Valid active producer PNC license
7am-4pm shift would fine too for far commuters
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
Front Office Specialist
Specialist Job 26 miles from Gloucester City
Advanced Medical Homecare Supplies (AMHS) has a position open for a Customer Service Specialist that woud quickly advance you into an intake specialist position providing you take pride in your performance and want to advance. This position assists with patient inquiries, product overviews, order generation, interfacing with doctor offices and insurance companies and filing of patient records, among other responsibilities. A high school degree is required and experience in a healthcare or retail setting is preferred. A bachelor's is preferred. Salary to be based on experience. We are growing and there are many opportunities for individual growth. Hours are 8:30 AM - 5:00 PM Monday through Friday. If you would like to work in a positive culture and enjoy helping others, this job may be for you.
AMHS is a home medical equipment provider located in West Chester, PA. We pride ourselves on our outstanding customer service. The company offers a full array of benefits including time off with pay, paid holidays, medical, dental and life insurance, 401k and flexible spending plans.
What we are looking for.
PROFESSIONAL TRAITS
Competence
Reliability
Honesty
Integrity
Respect for others
Positivity
Support for others
Strong Focus on work.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assists with orders for walk-in patients
Coordinates collection of referral/intake documents from referring providers
Validates accuracy and completeness of intake, insurance and billing information;
Creates delivery tickets
Works with respiratory therapists, sub-contractors and patients to schedule patient deliveries
Collects post-delivery documents and assesses for completeness prior to billing
Researches and addresses missing or invalid billing information
Determines charges and coverage for service requested;
Collects co-pays and inserts data into information system;
Handles customer service calls and coordinates response with other team members
Files and/or creates patient's records;
Follows up with patients after CPAP setups to determine progress/needs
SKILLS AND EXPERIENCE:
Interpersonal - Works well with other staff, patients and clients;
Team Work - Balances team/individual responsibilities to create a positive work place;
Problem Solving - Gathers and analyzes information skillfully;
Quality - Demonstrates accuracy and thoroughness; Seeks improvement opportunities;
Customer Service - Responds promptly and courteously to customer needs;
Interpersonal - Maintains confidentiality; Listens openly to others;
Communication - Clear oral and written communications;
Planning/Organizing - Prioritizes / plans work activities; Uses time efficiently;
Adaptability - Adapts to changes in the work environment;
Ethics - Works with integrity and follows all government & industry regulations;
Safety and Security - Observes safety and security procedures;
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Ability to commute/relocate:
West Chester, PA 19380: Reliably commute or planning to relocate before starting work (Required)
Education:
High school or equivalent (Required)
Work Location: In person
Sales Specialist
Specialist Job 8 miles from Gloucester City
Flybridge Staffing is currently searching for a Patient Advocate/Inside Sales representative for a client in the Philadelphia, PA area. This is a 4-month assignment with a strong possibility for extension to another assignment upon successful completion. This is primarily a fully onsite position working out of the doctor's office.
Stable position with a reputable company
Ex;cellent Full Benefits after 30 days including 401k match
Onsite work environment
Overtime and extension or conversion perm are likely available
Overview/ Responsibilities:
This is a 4-month long assignment that plays a vital role as a patient advocate/inside sales rep in the transition of our physician's office. You will work normal office hours, with the possibility of overtime when needed to attend scheduled work-related evening or weekend events.
Meet daily with scheduled patients to explain and answer questions related to the medical program.
Participate in staff training sessions and scheduled patient events.
Enroll patients and provide doctors with daily updates on progress and sales activity.
Serve as a liaison between the doctor's staff and the corporate office.
Experience:
Ability to build relationships through a persuasive communication style.
Must have intermediate Microsoft Office Suite skills and data entry in a CRM database.
Ability to interact with doctors, medical staff, and registered patients to practice.
Experience working in a fast-paced environment with multiple daily interactions while ensuring established processes are performed accurately.
Excellent written and verbal communication
Ability to work autonomously and be self-driving to complete tasks without direct supervision.
Education
Associate degree and 3 years of professional experience. Experience includes customer service, medical device sales, Insurance sales, pharmaceutical sales, clinical work, or other sales experience.
****NO SPONSORSHIP AVAILABLE**** US Citizen, GC, EAD only please. If your background matches the above details and you would like to learn more, please also submit your resume to jobs@flybridgestaffing.com or on our website, www.flybridgestaffing.com and one of our recruiters will be in touch with you as soon as possible.
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Sales Positions
Specialist Job 14 miles from Gloucester City
Professional Health Services specializes in the delivery of onsite health testing programs to assist general industry, members of our nation's public safety sector, as well as local, state and federal government agencies, throughout the United States comply with government mandated medical monitoring requirements based on workplace exposures and job functions. As a sales professional with PHS, you will be responsible for the fulfilment of company provided leads and for individual lead generation. The expectation is you would manage a prospect from inquiry to closure.
SUMMARY
As a PHS sales representatives are responsible for developing new business. You will create and implement sales strategies that will ensure that long-term relationships are developed and maintained and that new business revenue targets are achieved. You will develop prospects and develop new clients within identified targets.
ESSENTIAL DUTIES / RESPONSIBILITIES
· Manage your prospects and customers, utilizing effective sales strategies to develop and build a book of business and long-term relationships
· Use a consultative approach to selling customized service solutions
· Design and sell medical screening programs that are efficient and adhere to the guidelines established for a client's operational requirements
· Represent PHS with the highest degree of integrity
· Establish and nurture strategic alliances through networking
· Manage multiple priorities of current client maintenance, prospecting, quoting, and closing new accounts
· Collaborate with our internal team of customer service and operations personnel, by providing detailed relevant information enabling them to successfully fulfill their responsibilities, including the successful implementation, scheduling and administration of a client's program
· When necessary, assist the above personnel with operational issues when they arise
POSITION QUALIFICATIONS
· Experience selling in a business-to-business sales environment (Required)
· Experience selling in the Healthcare and or Occupational Health Field Desirable
· Experience selling in the Public Safety Market Place (Helpful)
· Experience selling to government agencies and municipalities helpful, but not necessary
· Highly motivated and self-directed individual with strong interpersonal skills
· Ability to multi-task and manage multiple priorities
· Valid driver's license required
· Ability to travel on an as needed basis
· Solid computer skills
EXPERIENCE
· Minimum of five years' experience in business-to-business sales
· Proven ability to establish, sustain, and influence relationships and decision-making prospects
· Experience utilizing a consultive sales approaches
Professional Health Services operates out of offices in Broomall, PA. We provide a supportive, collaborative working and learning environment and focus on creating professional satisfaction for our associates. We value our associates and foster their input. If you are highly driven and eager for an opportunity to be part of a team where everyone's efforts make a direct impact on the company's success, we'd love to talk to you!
Oncology Sales Specialist - New York City/New Jersey/Philadelphia
Specialist Job 8 miles from Gloucester City
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We are fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Oncology Sales Specialist
EVERSANA has partnered with Shorla Oncology to hire their inaugural field sales team of Oncology Sales Specialists to launch Shorla's first three branded products in the U.S. Market.
About Shorla Oncology
Shorla Oncology develops innovative solutions into effective oncology treatments to improve patients' lives. The patients' needs are at the heart of our innovation, ensuring we deliver affordable, accessible medicines and provide a significant clinical impact.
Shorla Oncology has core values of compassion, commitment, innovation, tenacity and collaboration. At Shorla Oncology we feel passionate about the work that we do and the patients that inspire us. Our focus on oncology gives us the opportunity to truly impact lives. As employees, we are here because we want to be part of a global team, working together to bring hope to underserved patient populations. Our team is smart, collaborative, creative, compassionate and accomplished. Each day we challenge each other to work on solutions for hope while building a company and culture focused on the future. The patient is at the center of our innovation, our decisions are driven by science while our Shorla Oncology colleagues motivate us to grow and develop every day.
Job Description
The EVERSANA/Shorla Oncology Sales Specialist will achieve territory sales goals by promoting our Shorla Oncology's new products to physicians as well as other medical personnel within their assigned geography. The Sales Specialist will educate pharmacists, prescribers, and office staff on the use, characteristics, advantages, indicated treatments, and all other developments related to promoted products. The Sales Specialist will professionally represent Shorla Oncology in the field and ensure high levels of visibility and customer satisfaction in the territory. The Sales Specialist will maintain effective communication and relationships with key external and internal customers. This position is responsible for achieving both territory product sales goals and territory sales activity goals through company defined metrics.
EVERSANA Deployment Solutions offers our employees competitive compensation, car allowance, paid time off, company paid holidays, excellent training, employee development programs, 401K plan with an employer match, and an incredible list of comprehensive employer benefits that include medical, dental, and vision insurance along with a whole host of other valuable programs.
Essential Duties And Responsibilities
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:
Meet or Exceed territory product sales goals while adhering to ethical sales practices, compliance guidelines, and required promotional regulations
Effectively promote and educate targeted pharmacists, clinical decision makers (i.e. physicians, physician assistants and nurse practitioners, nurses and staff on the use of Shorla Oncology's products through one-on-one meetings and group presentations, company-approved promotional speaker programs, and other company-approved means.
Work 5 days in the field each week, supported by office time as needed for call planning, customer follow-up, preparing presentations, making appointments, report generation, etc.
Ensure high performance levels of call and field productivity.
Meet call plan expectations and achieve territory product sales goals while adhering to ethical sales practices, compliance guidelines, and required promotional regulations
Execute company-approved product marketing plans and territory/regional business plan activities
Support targeted customers using company-approved resources, sales materials, and promotional activities/programs/ initiatives as identified by sales management
Ensure territory sales strategy execution with an ownership mindset, using a territory business plan
Accurately report/submit sales call activities, territory expenses and written reports in a timely function and within deadlines defined by leadership
Attend all company-sponsored sales and medical meetings as directed by sales leadership
Balance territory and regional work and projects while maintaining a solid level of sales performance
Maintain a positive and collaborative culture that aligns with the overall organization
Exhibit solid level of skill in competencies
Demonstrate sales influence within territory
Travel as needed throughout the territory (to include overnights) to see targeted customers as required by call plan
Travel up to 75% may be required
Qualifications
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
Bachelor's Degree or higher from an accredited College or University is required
2 + years of current specialty sales experience in related pharmaceutical/med device/ medical diagnostics markets. Experience in specialty or rare disease markets including rheumatology, gastroenterology, dermatology, oncology or related market(s)
Knowledge of specialty reimbursement environment
Demonstrated expertise working in large group practices to drive product awareness and utilization.
Specialty product launch experience preferred
Desire to work in a fast moving and evolving start-up environment
Ability to learn, comprehend and apply medical, scientific, and commercial information to drive increased product utilization among assigned customers
Strong sales aptitude and selling related experience through education and/or work experience
Documented record of sales success from previously held positions
Solid communication, facilitation and presentation skills
Proactive; can do approach
Problem solving ability
Solid motivational and persuasion skills
Demonstrates team orientation
Proficient in MS Office Suite
Ability to travel (to include overnight) as required
Additional Information
OUR CULTURAL BELIEFS
Patient Minded - I act with the patient's best interest in mind.
Client Delight - I own every client experience and its impact on results.
Take Action - I am empowered and hold myself accountable.
Grow Talent - I own my development and invest in the development of others.
Win Together - I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters - I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity - I create an environment of awareness and respect.
EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $140,000 to $160,000 and is not applicable to locations outside of the U.S. The base salary range represents the low and high end of the salary range for this position. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). EVERSANA reserves the right to modify this base salary range at any time.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at *****************************.
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Sales Specialist
Specialist Job 24 miles from Gloucester City
Unlock your FULL Earning Potential with the RIGHT Agent Tailored for your Success.
As a licensed Property and Casualty professional, you're in demand-and ASHH Recruiting wants to help you get the rewards you deserve. If you've got the experience and the P&C license, we have the opportunity to take you to the next level. Start earning
RESIDUALS
on what you sell!
Here's the deal:
Base Salary + Uncapped Commissions + Bonuses: On Target Earnings: $50,000-$150,000+,
plus
RESIDUALS
on UNcapped commissions.
Work-Life Balance: Because success shouldn't come at the cost of your life outside of work.
Career Advancement: Whether you want to climb the leadership ladder or own your own business, we've got the support to make it happen.
Major District Support: Access cutting-edge tools, resources, and mentorship to maximize your success.
Community Engagement: Change lives while securing your financial future-your work matters.
Travel Incentives: Reach milestones and earn incredible rewards, including travel incentives.
The opportunity to earn, grow, and make a lasting impact is here. Contact ASHH Recruiting today and let's start building the career and lifestyle you've been waiting for.
SUPERVISOR INSURANCE SPECIALIST
Specialist Job 2 miles from Gloucester City
About us
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
Acts in supervisory position to Insurance Specialists which support the surgical schedulers and
centralized revenue cycle/access management functions for Surgical Services Institute. Working to screen
and/or financially clear all patients for hospital and ambulatory surgeries/visits prior to date of service.
Coordinates the daily activities of staff, ensuring equitable distribution of work.
Trains new employees on job functions, policies, procedures, tools and systems.
Prepares training and reference materials, and keeps all information current.
Maintain workflows, conducts QA audits, and provides monthly updates to Revenue Cycle Director, Admin Director and Institute Leaders:
Performs all duties of Insurance Specialists, including by not limited to the following:
• Verifies insurance eligibility, plan benefits, and coordination of benefits.
• Obtains referrals and insurance pre-certifications/prior-authorizations for inpatient and outpatient surgeries, procedures, treatments and/or radiology studies.
• Explains insurance plan coverage and benefits to patients, as necessary.
• Navigates and completes referrals for all uninsured and underinsured patients.
• Generates patient liability estimates and provides to patients.
• Collects patient liability payments and/or establishes payment arrangements
Experience Required
3-5 years' experience preferred in healthcare revenue cycle, with working knowledge of insurance benefits, referral and authorization requirements, billing procedures/systems and codes, as well as alternative funding sources for uninsured or underinsured patients.
Experience with EPIC, IDX Flowcast, ImageCast, NaviNet, AIM, evi Core, Med Solutions, NIA, United Health Care Online, I-Exchange, Encoder Pro, Data Online, Health Quest, and Passport systems preferred.
Ability to organize, multi-task, delegate, and take independent action while projecting Cooper values to patients, customers and co-workers.
Basic knowledge of medical terminology, continuity of care protocols, and coding principles.
Prior supervisory experience preferred.
Education Requirements
HS diploma required. Bachelors preferred
Special Requirements
Strong communication, organizational and interpersonal skills.
Detail oriented; ability to multi-task using multiple information systems.
Proficiency in use of MS Office Word, Excel, and PowerPoint
Consumer Loan Specialist - High School Diploma Only
Specialist Job 24 miles from Gloucester City
At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.
In the Role
Deliver results related to individual and branch sales goals as well as customer expectations
Develop new relationships - and maintain existing relationships - working with customers throughout the loan process and loan life cycle
Present financial solutions, based on customer needs, that meet their goals
Present customers with optional insurance products
Educate customers on the terms and conditions of their loan to ensure a clear understanding
Learn how to utilize credit underwriting techniques and sales tools
Manage the life cycle of the loan, including collections activities, complying with all laws and regulations
Requirements:
HS Diploma/GED
Preferred:
Sales, Collections or Customer Service experience
Bilingual - Spanish
Location: On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word Tags
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
IT Helpdesk Technician - Onsite Philadelphia Area
Specialist Job 20 miles from Gloucester City
This job is 100% onsite in the Philadelphia Area. Local candidates are required.
Job requires successful completion of a background check.
Backgrounds with solid experience of these key areas: Networking Systems, Server operations, Computer installations, builds, repair and troubleshooting, & Data Coordination highly preferred.
The Help Desk Technician is the first line of contact for clients experiencing issues with installation, configuration, operation and management of Enterprise Services. They are the “face of the business” and must be passionate about helping our clients solve problems with a sense of urgency. A successful candidate will have excellent customer service skills as well as good analytic, critical thinking and troubleshooting skills.
Essential Duties and Responsibilities
Understands customer support, likes to work with people and can ensure that the customer is satisfied.
Continually improve customer service, perception and satisfaction.
Manages all incidents and requests and communicates with clients to ensure that work is completed to their satisfaction.
Strong Team Player, excellent communication skills, builds strong relationships with co-workers by working across organizational boundaries to resolve customer incidents and requests.
Identifies, evaluates, promotes, and implements customer support best practices.
Assist co-workers and other teams as available
Address and resolve basic and complex incidents and requests; enter quality information into tickets and appropriately capture data; complete follow-up and follow-through on all tickets.
Contributes to self-help knowledge bases and documents typical requests and incidents, resolutions, and work-around procedures.
Troubleshoots in a high level systematic way.
Ability to identify symptoms and research causes.
Effectively balances high volume productivity demands against ability to provide analytical troubleshooting and problem resolution.
Uses creativity and innovation to automate and streamline processes and procedures.
Grows deeper knowledge of current corporate products, increasing ability to resolve tickets on first contact.
Remotely assist clients with support needs
Ability to troubleshoot and remove Virus and Malware issues
Ability to configure and troubleshoot Network printers
Has strong knowledge of desktop applications and Microsoft based operating systems with emphasis on Windows 7 and 10, the Office suite, and O365.
Understands file and share permissions, drive mappings, and offline files
Understands basic Networking principles, including network troubleshooting for connectivity issues, wireless, DHCP, DNS, and command line tools.
Understands Active Directory user and email management: reset password, unlock account, creating mailboxes and user accounts, group policy, security and distribution groups, and spam troubleshooting.
Ability to recovery data and email
Ability to troubleshoot and configure basic computer issues, device encryption, Internet browser
Understands smartphone and hotspot support
Understands virtual environment concepts
Qualifications
HDI, MCP, ITIL, CompTIA certifications, a plus
Two year degree or minimum of 1 year of IT support and Customer Service experience in a professional services environment preferably
Experience of working with ticketing systems.
Typing skills to ensure quick and accurate entry of service request details
Verbal and Written skills to probe, coach, interpret, and communicate technical info
Ability and willingness to quickly learn new skills
Highly responsible, self-motivated/drive, flexible, and able to work with minimal supervision
Excellent organizational and follow up skills
Maintain a positive attitude
Ethical, fair and of high integrity
PAY RANGE AND BENEFITS:
Pay Range- $28-35/hour range Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Website: ******************************** is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at ********************** or **************. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.