Specialist jobs in Gloucester, NJ - 2,378 jobs

Garfield Refining is a 130+year-old precious metal refinery located in Philadelphia, PA. A leader in precious metal refining, Garfield provides award-winning refining solutions to the dental, jeweler, pawnbroker, manufacturing, and death-care industries. Our team is passionate about delivering award-winning service-and we're looking for someone equally passionate to join us as a Customer Support Specialist. In this role, you'll learn our business from the ground up, gaining hands-on experience across customer service, operations, and administrative functions. Whether you're looking to build a career in Sales, Account Management, Customer Service, or Business Administration-this is a great place to start. What You'll Be Doing: Opening and processing daily shipments efficiently and accurately Entering and maintaining accurate customer data into our software systems Maintain a positive and professional attitude toward customers Answering phone calls and directing them to the appropriate team members Delivering excellent customer service and communication at every touchpoint Escalating complex or urgent issues to management as needed Supporting other departments and projects as assigned You might be a great fit if you have: At least 1 year of experience in a professional environment Associate's or Bachelor's degree preferred (but not required-we provide thorough training) A quick and adaptable learning style Proficiency in Microsoft Office, particularly Excel Strong organizational skills and sharp attention to detail A passion for helping people and providing excellent service A dependable work ethic and collaborative mindset Why Join Our Team? Benefits and Perks may include: Competitive salary Subsidized medical, dental and vision plans for employees and their family members. 401(k) with employer contributions Paid Time Off We're proud to be an equal opportunity employer. We are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We base our employment decisions on our business's needs, job requirements, and applicants' qualifications. In other words, we only care that you're the best person for the job.

About Silentia Silentia is a Swedish, family-owned company founded in 1989 and headquartered in the U.S. in King of Prussia, PA. Silentia has been operating in the United States since 2014, partnering with leading healthcare systems across the country to improve patient privacy, infection control, and clinical workflows. We design and manufacture an innovative hard-surface patient privacy screen system that replaces traditional hospital privacy curtains, cubicle curtains, and shower curtains. Our modular and configurable solutions are designed to fit any healthcare environment. With more than 4,000 product combinations in use across 50+ countries worldwide, Silentia's solutions are proven to help reduce the risk of cross-infection while enhancing patient dignity, staff efficiency, and sustainability in healthcare settings. Job Description The Regional Installation & Service Specialist - Northeast is a hands-on technical role responsible for the delivery, installation, commissioning, maintenance, and repair of Silentia's patient privacy screen systems across hospitals and healthcare facilities in the Northeast region. Key Responsibilities Perform on-site installation of Silentia privacy screen systems Interpret floor plans and installation drawings Assemble, mount, level, and secure systems Conduct final walkthroughs and handoff Provide on-site service and repairs Diagnose and resolve issues Perform warranty and non-warranty service calls Support sales with site walks and assessments Act as technical contact for facilities teams Coordinate deliveries and tools Maintain inventory Submit service and installation reports in Salesforce Qualifications & Experience Required 3-7+ years of installation or field service experience Experience working in a healthcare environment or equivalent setting Ability to read floor plans, technical drawings, and installation guides Strong mechanical aptitude Excellent communication skills Valid driver's license with a clean driving record Maintain hospital vendor credentialing and access requirements Ability to travel extensively Comply with all applicable federal, state, and local laws, regulations, and hospital policies while performing installations and service Preferred Healthcare furniture or architectural systems experience Infection control familiarity CRM experience Physical Requirements Ability to lift and maneuver equipment weighing up to 75 lbs Ability to stand, kneel, and climb ladders What We Offer Competitive salary Company van provided Tools and safety gear provided Comprehensive health, dental, and vision insurance Generous PTO and holiday schedule Option to participate in 401(k) plan

Job Title: Legal Intake Agent Job Type: Temp-to-perm (60-90 days, convert to perm if successful). Shifts available: 4 openings... Sat thru Wed - 8am-4pm - Thurs and Fri off Wed thru Sun - 8am-4pm - Mon and Tues off Sat thru Wed - 4pm-12am - Thurs and Fri off Mon thru Fri - 4pm-12am - off Sat and Sun Keys to the role: Great Entry Level role with a major Law Firm! Recent bachelor degree grads are encouraged to apply Growth path Growth & Leadership Path... there is an opportunity to move into leadership roles, such as Legal Assistant or Doc Valuation (typically within 1-3 years). Prefer candidates interested in evolving into leadership positions after 6-8 months. Overview: Are you passionate about helping others and providing exceptional service? A leading law firm in mass tort and class-action litigation, is seeking dedicated Intake Center Agents to join our team. As an Intake Center Agent, you'll be the first point of contact for potential clients, delivering a welcoming and supportive experience. This role offers growth opportunities to advance into leadership positions or explore new roles within the firm. If you're detail-oriented, compassionate, and thrive in a fast-paced environment, we'd love to hear from you. Client Interaction: Answer inbound calls and address client inquiries with empathy and professionalism. Make outbound calls to follow up on potential client leads, ensuring prompt and accurate responses. Prioritize inbound calls and new intakes, adhering to protocols for timely and effective service. Information Gathering & Documentation: Collect detailed information from clients, following specific intake guidelines. Accurately document call details, including client needs and relevant information, in the system. Ensure thorough and precise data entry to support the legal intake process. Support & Service Quality: Provide clients with a positive and informative experience, addressing any questions or concerns. Communicate important information about our services and assist clients in understanding the process. Respond to client feedback and requests with a commitment to maintaining high satisfaction levels. Adherence to Protocols: Follow all call scripts and protocols for consistency and quality. Work with the leadership team to improve call handling techniques and continuously enhance service. Qualifications: Associate or bachelor's degree preferred, High school diploma or equivalent required College grads preferred; strong communicators adept in sensitive situations. Go-getter, growth-oriented, ambitious, with leadership potential. Interest in the legal field is a plus Call center or customer service experience is preferred but not mandatory. Reliable transportation Strong verbal communication and active listening skills. Ability to work in a fast-paced, high-volume environment. Basic knowledge of legal terminology is a plus, but not required. Excellent organizational skills and attention to detail. Ability to handle sensitive and confidential information with discretion. Proficiency in Microsoft Office and case management software (Salesforce) preferred.

JOB TITLE: Conflicts Specialist DEPARTMENT: Office Services OFFICE: Philadelphia OVERVIEW: Duane Morris LLP, a global law firm with 900 + attorneys in offices across the U.S. and around the world, offers innovative solutions to the legal and business challenges presented by today's evolving global markets. SUMMARY: Assists in the identification of potential conflicts of interest through conflicts database research of client and matter information provided by attorneys, support staff, potential new lateral attorneys; producing reports through the firm's conflict of interest database software. ESSENTIAL FUNCTIONS: • Reviewing submissions to the conflict-of-interest database for accuracy and completeness; limited research to confirm complete names and spelling to ensure accuracy of the firm's conflict of interest data. • Running conflict of interest report and special related reports and listings. • Assisting with uploading clients and matters to firm's billing system; associating related parties with matters opened. PREFERRED QUALIFICATIONS: • Ability to define, analyze and collect data, establish facts, and draw valid conclusions. • Must possess and demonstrate good oral and written communication skills. • Possess good organizational, planning and time management skills necessary to prioritize and successfully accomplish numerous tasks and projects and complete them under strict time constraints. • Good interpersonal skills necessary to communicate and interact with a diverse group of contacts and provide and request information with courtesy and tact. Service and detail-oriented work-related style required. • Work occasionally requires more than 35 hours per week to perform the essential duties of the position and could require irregular hours. EDUCATION AND EXPERIENCE: • College degree. • Minimum of one year related experience preferred. BENEFITS: Comprehensive healthcare, dental, vision, and prescription plans. Commuter, HSA and FSA spending accounts Short-term and long-term disability and life insurance coverage 401k and Pension Plan 22 PTO days, 11 paid holidays Employee Referral Bonus ($3,000.00) ACCOMMODATION STATEMENT: If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact Nate Maxwell at ************. CALIFORNIA APPLICANTS: Please visit our Privacy Notice and to learn about our information practices in the application and employment context. Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities or requirements. In addition, Duane Morris reserves the right to amend, suspend or terminate any

About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Financially clears scheduled inpatient and outpatient services, including office visits, testing, diagnostic studies, surgeries and procedures, prior to date of service. The financial clearance process encompasses any or all of the following functions: * Verifies insurance eligibility and plan benefits. * Contact patients with inactive insurance coverage to obtain updated insurance information * Validates coordination of benefits between insurance carriers. * Explains insurance plan coverage and benefits to patients, as necessary. * Secures insurance authorizations and pre-certs for patient services both internal and external to Cooper. * Creates referrals for patients having a Cooper PCP. Contacts external PCPs to obtain referrals for patients scheduled with Cooper providers. * Refers patients with less than 100% coverage to Financial Screening Navigators. * Identifies copayment, deductible and co-insurance information. * Collects and processes patient liability payments prior to service. Provides clear and concise documentation in systems. Communicate daily with insurance companies, internal customers, providers and patients. Experience Required * 2 years of insurance verification or registration experience in a hospital or physician office preferred. * Working knowledge of medical insurance plans & products, coordination of benefits guidelines, and requirements for authorizations, pre-certifications and referrals preferred. * Proficiency in working with payor on-line portals, as well as NaviNet, Passport or other third-party eligibility systems preferred. * Experience working in a high-volume call center preferred. * Proficiency in IDX Flowcast, Imagecast, and EPIC EMR systems preferred. Education Requirements High School Diploma or equivalent. Special Requirements * Skilled in use of computers and software applications, i.e., Microsoft Word, Excel, Outlook, Access, registration and billing systems. * Basic knowledge of medical diagnoses and procedural codes * Excellent verbal and written communications skills * Ability to organize, take independent action and project Cooper values to customers and coworkers.

Government of the District of Columbia Office of the Chief Financial Officer (OCFO) Oracle ERP Product Specialist IT Specialist (Product Specialist - CLOUD) $103,650 - $157,830.00 Annually The Office of the Chief Financial Officer (OCFO) whose mission is to enhance the fiscal and financial stability, accountability and integrity of the Government of the District of Columbia is in search of an Oracle ERP Product Specialist (IT Specialist Product Specialist- Cloud). This position is located in the Office of the Chief Financial Officer (OCFO), Office of the Chief Information Officer (OCIO). The Information Technology Specialist works closely with the Office of the Chief Financial Officer and other District government stakeholders in conducting work that involves the design, documentation, development, modification, testing, installation, implementation, and support of new or existing applications software. Duties include, but are not limited to: Gather and analyze business requirements and translating requirements into applications Configure, test, and implement modifications to Oracle ERP or EPM Cloud Modules such as Account Receivables, Payables, General Ledger, Purchasing, Projects, Grants, Cash Management, and budget modules Troubleshoot and work with vendors to resolve issues with product functionality Working with security staff to document and implement processes and procedures to ensure compliance with District, OCIO, and IRS security controls. Performs other related duties as assigned. Minimum Qualifications Five (5) years of progressive experience performing duties and responsibilities such as gathering and analyzing business requirements and providing technical solutions; conducting configurations, testing, and troubleshooting financial systems or Oracle Financials modules (i.e., Accounts Payable, Receivables, Purchasing, General Ledger, Projects, Grants, Budget, etc.) and knowledge of System Development Life Cycle (SDLC). Oracle ERP/EPM Cloud and public sector particularly state and local government experience preferred. This post is for an upcoming opportunity and not for immediate hire. We are currently gathering resumes for future roles, and a member of our team may contact you to discuss potential opportunities. For initial review, please submit your resume to or the Office of the Chief Financial Officer, Human Resources Division, located at 1101 4th Street, SW, Suite W220, Washington, DC 20024. The OCFO offers a competitive salary and benefits package including medical, dental, retirement, and educational assistance. The Office of the Chief Financial Officer is an EQUAL OPPORTUNITY EMPLOYER

As a part of the customer service team, you will support eligible cancer patients and their caregivers through their journey. We are deeply committed to providing patients/caregivers with an exceptional service experience, so they are well-positioned for treatment and to receive care. We are looking for someone who is service-oriented with the ability to drive insights and operational enhancements in a dynamic environment, while remaining forward-thinking to proactively and reactively respond to patient and caregiver needs. A successful candidate must have excellent communication and critical thinking skills. This role represents a unique opportunity to directly assist patients/caregivers in close partnership with internal and external supplier partners. The Patient Support Specialist will play a critical role in managing the day-to-day operations of the patient support program by assisting with patient/caregiver eligibility, enrollment, travel logistics and reimbursement where appropriate. To best support patients and their caregivers, the team will be set up as contact center with operating hours of 7:30AM to 8PM Monday through Friday in which you will be expected to work 8.5 hour shifts within operating hours. The team operates on a hybrid/remote schedule, working 3 days in-office, 2 days remote. MUST RESIDE IN OR NEAR HORSHAM, PENNSYLVANIA This team operates on 4-week rotation schedule; all candidates must be comfortable with rotating shifts. Example of shifts: -- 1 Week: 7:30 AM - 4:00 PM -- 2 Weeks: 9:00 AM - 5:30 PM -- 1 Week: 11:30 AM - 8:00 PM You must welcome the challenge of working in a highly visible role where you can meaningfully impact the health and well-being of others. You should be a motivated self-starter and quick study who approaches assignments with urgency and diligence. Responsibilities: Serve as the point person for a select number of patients/caregivers in supporting their treatment through an online case management system Respond to inquiries from patients/caregivers/sites regarding the patient support service offerings using a call guide resource Perform administrative functions of requesting and responding to travel and logistics, sometimes urgently since last minutes change is highly probable while staying calm and offering support to the patient/caregiver Validate patient travel expenditures in compliance with SOPs and provide reimbursement through third-party supplier partner Enter and maintain accurate data and records into the patient management tool in compliance with the program requirements Follow all SOPs to ensure program compliance in working with patients and capturing data requirements needed for the program Capture all required elements for enrolled patients to process reimbursement and ensure compliance with the program requirements Proactively work with patients/caregivers showing empathy and compassion throughout their treatment plan Work to monitor performance and help find operational improvements in the end-to-end patient experience so that we can continue to improve our service offerings over time in support patients Other duties as assigned Qualifications: Associate Degree required; B.S. or B.A. degree preferred A minimum of 3 years of relevant experience is required, pharmaceutical/medical call center experience preferred Excellent oral and written communication skills with the ability to demonstrate patient empathy and support is required, bilingual capabilities are a plus Ability to learn and work within IT platforms to document patient cases Effectively collaborate in a team environment that will require you to coordinate activities and build partnerships across internal/external organizations Skilled in problem-solving and using personal knowledge and any other valuable resources to work through ambiguous situations and ensure a positive customer experience Demonstrates excellent care management and ability to maintain records, in accordance with the program design and compliance standards Eager to take ownership, be proactive, and see patients/caregivers through their entire CAR-T journey This position will be in Horsham, PA at the CAR-T contact center and may require limited travel to other locations for business meetings (temporarily remote) Willingness to flex in a dynamic fast-paced environment with changing patient/caregiver needs Demonstrated excellence in communication skills in speaking with patients/caregivers in caring manner so they feel supported throughout their treatment journey Demonstrates ability to complete tasks with sense of urgency while adhering to SOPs and established program business rules Strong understanding of the importance of adhering to SOPs to ensure compliance throughout the process Strong financial management skills to reconcile receipts for patient reimbursement Self-starter skilled in problem-solving and using personal knowledge and any other available resources to work through ambiguous situations to resolve issues for patients/caregivers and ensure their complete satisfaction Exhibits excellent organizational skills with the ability to prioritize activities to address patient travel, logistics and reimbursement support needs Effectively work in a team environment that will require you to coordinate activities, build partnerships across multiple stakeholders, both internally and externally Agile learner who is comfortable operating in complex environments and shielding patients/caregivers from the complexity Passionate about supporting cancer patients with multiple myeloma, with the ability to translate their needs and serve as a resource for our services Get a complete career fit with Kelly . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly: Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Acerca de kelly El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año. Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.

We have an immediate need for an E-Billing Specialist/Legal Biller for a leading law firm conveniently located in the Philadelphia metro area. This is a full time direct hire position that offers an excellent salary and benefits package and offers a hybrid schedule - 2 days in office and 3 remote. Hours are 8:00 AM to 5:00 PM. Job Duties Include: Submit invoices through the e-billing system and document progress within the eHub and eBilling Tracker. Reviews newly opened client matters for assigned attorneys to determine if matters are available through e-billing websites. Monitor e-billing daily - for new invoices and rejections; review daily new timekeeper report for new timekeepers that may need to be submitted for approval. Ensures successful submissions of e-billed clients and assist with the resolution of any rejections. Assist attorneys, Client Service Specialists, and clients with day-to-day e-billing questions and concerns. Verifies that client setup, rates, and billing requirements are correct in the eBilling system. As required, submits rate requests to related vendor sites. Provide updates regarding invoice status to Client Billing Manager. Ensures that all tasks are done in accordance with Firm and client billing guidelines and policies. Work closely with supervisor and managers to resolve any e-billing or client e-billing issues. Submit invoices though the e-billing system and document progress within BillBlast, Ebilling Portal. Responsible for the submission of monthly/quarterly accruals as required. Provide updates regarding invoice status to Billing Supervisors/Director of Billing. Job Requirements Include: Minimum of five (5) years' e-billing experience in a law firm (preferred) or other professional services organization required. Ability to utilize various vendor websites and BillBlast system for electronic billing. Previous experience with 3E or Elite accounting system strongly preferred. Excellent customer service skills. Must be self-motivated, very detail oriented, highly organized and reliable, have the ability to multi-task with a high volume of work and work well independently as well as in a team environment. Strong oral and written communication skills and accuracy are a must. Demonstrated experience using related accounting computer systems and Microsoft Office Suite, including Outlook, Word and Excel.

Are you passionate about fine wines and enjoy sharing your expertise with others? Do you have experience selling wine and a strong desire to elevate your career? We have an exciting opportunity for a Full-Time Retail Wine Specialist at Fine Wine & Good Spirits Store on Township Line Road in Drexel Hill. Apply today! DESCRIPTION OF WORK As a Retail Wine Specialist, you will play a key role in enhancing the shopping experience for our customers. You will provide expert advice on wine selections, recommend perfect wine and food pairings, and introduce customers to new and exciting options they may not have considered. You will engage with shoppers, assist with product selection, build relationships with repeat customers, and offer personalized service. Key Responsibilities: Deliver personalized wine recommendations and food pairing solutions based on customer needs. Actively engage with customers, providing exceptional service and expert advice. Organize, plan, promote, and host wine tastings. Recommend and order wine for weddings or special events. Maintain, organize, and replenish inventory in the specialty products section of our Premium Collection Store. Ensure the store is clean, well-stocked, and welcoming for all customers. Safely lift products - occasionally overhead or from a squatting position from the floor - weighing 30 to 50 pounds and occasionally up to 60 pounds, ensuring both personal safety and product protection. Stand for extended periods of time. Utilize scanners, box cutters, dollies, carts, hand trucks, and pallet jacks. Follow all legal guidelines to ensure alcohol is sold only to customers who are legally permitted to buy it. Work in a friendly, team-oriented environment where every day brings new challenges and rewards. If you have a passion for fine wines, a flair for customer service, and are ready to take your career to the next level, we want to hear from you! Work Schedule and Additional Information: Free - Secure - Onsite Parking Full-time employment. Work hours will vary, totaling 75 hours biweekly. Telework: You will not have the option to telework in this position. Salary: The starting salary for this position for new Commonwealth employees is fixed at the minimum salary listed above and is not negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Three years of retail experience in a PLCB liquor store and completion of the PLCB's Advanced level Wine Education; or Four years of wholesale or retail experience in the sale of wine that includes experience in stock handling and inventory control, merchandising, and marketing; or Four years of wholesale or retail marketing, selling, and managing wine inventory and storage in the hospitality, restaurant, or food and beverage industries; or An equivalent combination of experience and training. Post Employment Requirement: Employees who qualify under the second, third or fourth Minimum Experience and Training option must successfully complete the PLCB's Advanced Level Wine Education program within 6 months of employment. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. Legal Requirements: You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and autoimmunity. Incyte is committed to the rigorous pursuit of research and development excellence to improve the lives of patients, make a difference in health care, and build sustainable value. The Company strives to discover and develop first-in-class and best-in-class medicines-advancing a diverse portfolio of large and small molecules. Job Summary (Primary function): The Oncology/Hematology Specialist, Denver South acts as primary customer contact for demand creation by executing the marketing strategy and promoting products. Essential Functions of the Job (Key responsibilities): The willingness and ability to travel as required, with accommodations available for individuals with disabilities. Engage with customers through various channels, including in-person at their offices, virtually, or as requested, ensuring accessibility and inclusivity for all individuals. Execute on marketing strategies, deliver branded sales messages and disease state education, execute planned promotional programs. Represent in a professional, compliant, and ethical manner. Provide feedback on marketing tools and tactics and effectiveness reviews of sales activities. Utilize team members to address customer needs and ensure access to Incyte products for patients who need them. Provide exceptional customer service through total account management, which includes ensuring product access and triaging all medical or reimbursement issues. Execute on marketing strategies, deliver branded and disease state sales messages, execute planned promotional programs. Demonstrate and communicate to external stakeholders in depth knowledge of the clinical benefits of Incyte's products. Develop and maintain strong disease state knowledge and exemplary selling skills. Create and maintain a strategically developed business plan that reflects in depth local market and account specific knowledge. Consistently achieve or exceed revenue targets. Qualifications (Minimal acceptable level of education, work experience, and competency) Local Oncology market knowledge. Customer centric selling approach. Possession of a valid driver's license and a satisfactory driving record, or the ability to obtain one if required for the role. Demonstrate ability to work effectively in matrix teams. Demonstrate ability to gain consistent access and develop strong professional relationships with health care providers in community and academic settings. History of successful sales performance documented in annual reviews and sales reports. Demonstrate strong business analytics and account management skills. Minimum of relevant experience in the Hematology/Oncology market, with a preference for experience in hematology. Minimum of several years of successful biotech/pharmaceutical sales experience, or equivalent relevant experience. A bachelor's degree or equivalent experience is preferred. The ability to travel is required using various modes of transportation (car, air, train, etc.). The level and frequency of travel, including overnights, will depend on the specific territory and/or business purpose or need. We encourage applications from individuals with disabilities and will provide reasonable accommodations to support travel requirements. Demonstrated leadership capabilities, welcoming diverse perspectives and fostering an inclusive team environment. Product 'access' knowledge. Strong communication skills, including the ability to engage with diverse audiences. Strong business planning acumen. Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required. Incyte Corporation is committed to creating a diverse environment and is proud to be an equal opportunity employer. We Respect Your Privacy Learn more at: privacy-policy The Incyte hiring organization processes your personal data to manage your job application in order to enter into an employment relationship with you if you are the successful candidate. During the process, you may be asked to respond to questions that will screen out your application if you do not meet certain objective criteria required by the job. You can learn more about this process here. You may have the right to access, delete, restrict, edit, move, or object to the use of your personal data. You may also have a right to report concerns to the authority responsible for data privacy in the country where the position is based or where you live or work. You can learn more about Incyte's data protection practices here. By accessing this link you can learn about the types of personal data we collect, how we use it, whether collection and processing is optional, sources of the personal data we process, how it is shared, where it is stored or transferred to, how long we keep it, and contact information for Incyte, Incyte's data protection officer, and your supervisory authority (if applicable). Please contact if you have any questions or concerns or would like to exercise your rights.

Aon is seeking an Operations Specialist I in Fort Washington, PA This is a hybrid role working in our Fort Washington, PA office 2 days per week. Job Responsibilities: Maintain established processes for the Affinity Life & Health program, including preparing account data for claim handling and remitting 1st reports of claims in a timely and accurate manner to our carrier partners. Perform daily QC of policy issuance and correspondence processing. Interface with the client, when necessary. Be empathic and reassuring to the client, explaining our process and assuring them that the carrier will handle the claim effectively. Work with carrier partners on claim coverage issues. Provide responses and additional documentation independently in a complete, careful and error-free way. Manage the daily Premium Suspense Report Interface with the client by email to request additional information and prepare letters to respond to client requests. Work with carrier partners. Independently provide additional information in a complete, careful and error-free way. Independently follow up with clients via email and written communication Provide back up support to Customer Service Team regarding escalated coverage issues. Other miscellaneous duties as assigned. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. Required Experience: 1-2 years of office work experience, insurance industry experience preferred Demonstrated use of sound judgment skills with solid decision-making abilities Excellent, proven verbal and written communication skills Ability to multi-task and independently prioritize work Independent problem-solving skills Strong PC skills - proficiency in Word and Excel Strong customer service focus Ability to apply basic math skills Attention to detail with a high level of accuracy Preferred experience: Professional Liability Insurance - preferred Life, Accident and Health insurance license - preferred Proven record of claims reporting and carrier interface on claims - preferred Demonstrated knowledge and use of underwriting guidelines - preferred Education: High School Diploma or GED. Life, Accident and Health license preferred - must be obtained within 6 months of hire date How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Salary range or hourly pay range for the position The salary range for this position (intended for U.S. applicants) is $45,000 to $52,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. A summary of all the benefits offered for this position: Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. #LI-BK1 #LI-HYBRID 2572161

Akkodis is MYNT Support Specialist for a contract position with a client Location Details: Boothwyn, Pennsylvania (100% Onsite). Rate Range: $20-22/HR on W2 + benefits, the rate may be negotiable based on experience, education, geographic location, and other factors Job Title: MYNT Onboarding Specialist Location Details: Boothwyn, Pennsylvania (100% Onsite) Type: Direct Hire Client : Custom America Job Summary As a POS Software Onboarding Specialist working out of our Bellingham office, your primary job function will be to provide industry-leading customer service, including remote installation support, software training, menu creation and technical support, on our point-of-sale terminals and peripherals via phone, remote desktop and email to our dealers and end users. Roles & Responsibilities: Provide a positive customer experience through the entire project process from installation to go live. Guide customers through the remote installation of MYNT POS systems, including hardware, network, and software set-up. Assist customers with creating and making changes to menus. Provide remote training for our POS systems. Provide technical support to dealers and end users. Provide troubleshooting and analysis support via phone and email. Perform remote desktop sessions to aid in troubleshooting process. Record detailed notes on hardware/software issues. Qualifications: 2-year technical degree or equivalent experience. Excellent communication skills and the ability to professionally communicate with customers over the phone and in written communication. Extensive computer hardware and software knowledge. Ability to proficiently troubleshoot technical hardware issues. High attention to detail with the ability to learn on the fly. Friendly professional personality with ability to keep composure during difficult calls. Excellent organizational skills and the ability to prioritize tasks appropriately. Experience with Salesforce or other CRM preferred. Point Of Sale software experience is a plus. Experience training/introducing end users to Software programs is a plus Bilingual (English - Spanish) is strongly preferred. Benefits include but are not limited to: Medical/Dental/Vision 401K PTO/Paid Holidays To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance

Addison Group is partnering with one of our clients to identify a motivated and detail-oriented Customer Service Representative. This role is heavily phone-based and supports scheduling, billing, and customer account follow-up. The ideal candidate is comfortable handling a high call volume, working across teams, and managing payment-related conversations with customers. Key Responsibilities: Conduct a high volume of outbound phone calls daily to confirm new service installations, schedule service appointments, and renew customer memberships Utilize internal CRM and scheduling software, along with Microsoft Excel, to manage customer records and job details Coordinate communication between multiple internal departments to ensure accurate and timely job execution Review outstanding invoices and clearly explain billing details and balances to customers Process customer payments over the phone using check or credit card methods Prepare and distribute formal payment reminder or demand notices for accounts with no response Qualifications: Previous experience in a call center, customer service, or administrative role preferred Comfortable handling frequent outbound calls and payment-related discussions Strong computer skills, including experience with CRM systems and Excel Excellent communication, organization, and follow-up skills

A leading industry company is hiring a Collection Specialist to join their team. Our client, a dynamic organization, is seeking a detail-oriented professional to support their collections operations. This role offers a hybrid working arrangement within the region in New Castle Delaware. The application deadline for this role is Jan 31, 2026. Collection Specialist Responsibilities: Manage a portfolio of delinquent accounts by initiating contact and discussing payment options. Negotiate payment arrangements and document all interactions accurately in accordance with client standards and regulations. Provide excellent customer service by addressing debtor inquiries and concerns professionally. Utilize skip tracing techniques to locate debtors with outdated or unreachable contact information. Maintain organized records of collection activities and communication history. Collection Specialist Qualifications: Strong negotiation and persuasion skills, with the ability to communicate effectively and professionally. Excellent verbal and written communication skills, including active listening and empathy. Ability to handle challenging conversations while remaining composed and respectful. High attention to detail, with strong organizational and time management abilities. Reliable with flexible availability for work during days, evenings, and weekends as needed. Perks and Benefits: Medical, Dental, and Vision Insurance. Life Insurance. 401(k) Program. Commuter Benefit. eLearning and Ongoing Training. Education Reimbursement. Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks. If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.

About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Available at least (20) hours per week. Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00022 Cherry Hill NJ-Cherry Hill,NJ 08002Position Type:Regular/Part time Pay Range: $16.92 - $21.15 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (*****************). Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices. About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: * Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience * Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service * Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand * Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time * Assist clients, building individual connections, and providing direction with any questions or concerns * Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner * Deliver first class client experience at all times * Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed * Guide clients with regards to the latest studio promotions, membership discounts and/or special events * Maintain product knowledge for all studio retail operations * Participate in all relevant training and development programs and meetings as directed by Operations leaders * Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: * Deliver quality protein smoothies and customer service in the Fuel Bar * Handle pre-orders and orders on the spot, custom to each client's needs * Assist clients with questions and product selection * Complete client's orders in a timely manner utilizing a POS transaction * Maintain fuel bar department areas clean and sanitized * Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations * Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy * Prepare various fuel bar goods following company recipes Facility Maintenance: * Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors * Support in cleaning and maintaining of locker rooms to brand standard as directed * Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas * Conduct small studio repairs when appropriate * Laundry services, including collecting, washing, and folding towels * Adhere to daily and weekly cleaning and maintenance checklists Customer Service: * Ensure all existing and new clients are provided with the highest level of hospitality * Maintain client database and utilize information to increase client contact * Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications * Strong hospitality skills and alignment with Barry's Mission, Vision and Values. * Ability to work either a full-time or part-time schedule * Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Friendly, outgoing personality and enjoy social interaction * Exhibits enthusiasm for the studio and for the job * Must be a patient, courteous listener, able to show empathy * Responding to clients request with a can-do attitude * Cooperative manner with a focus on team culture. * Ability to prioritize and work within a fast-paced environment * Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment * Have an eye for detail and care for the studio's appearance and cleanliness * Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness * Maintain a professional appearance and behavior * Demonstrate excellent communication skills * Candidates must be at least 18 years or older to apply

Job DescriptionDescription: 1. Greeting all clients (including those over the phone) warmly and respectfully and direct visitors and clients to the appropriate location or person. 2. Maintain the appearance of the Hub, ensuring that it is welcoming, clean, organized and inviting to clients. 3. Record and transmit clear, concise, and timely messages from callers and visitors. 4. Mail handling: Manage all aspects of incoming and outgoing mail, including receiving, opening, dating, distributing, and making copies of incoming mail; preparing and posting outgoing mail; maintaining the stamp machine; and ensuring timely pickup or mailing of all correspondence 5. Package handling: Receive packages from couriers and other delivery services, sign for deliveries, notify the appropriate staff within 24 hours, and ensure packages are placed in the office mailbox or designated area. 6. Ensure that all forms related to applications are up to date, legible, clean and organized and packets are readily available for clients who request services. 7. Assist clients with the application process as needed and connect clients with resources. 8. Assist Economic Mobility and Housing Department with Administrative Tasks as needed, including but not limited to filing, scanning, uploading documents, scheduling appointments, and following up with clients and staff with appointment reminders. 9. Collaborate effectively to support client needs, share insights, and contribute to team projects and goals, ensuring seamless service delivery and client satisfaction. 10. Other Duties Assigned. Requirements: ? Ability to secure clearance for PA Child Abuse, PA Criminal History, FBI, and National Sex Offenders Clearance (required). ? Ability to secure health clearances every two years and TB once (required). ? High school diploma ? Good communication skills ? Customer service oriented ? Bilingual (Spanish and English)

Are you ready to make a significant impact on the InstaMed Network. As a Contracting Analyst within the InstaMed Network, you will be responsible for ensuring accurate payments to providers during the onboarding process. Your role will involve mastering departmental procedural processes, analyzing information to determine the course of action, and ensuring compliance with business requirements. You will have the opportunity to learn standard operating procedures, process enrollments, resolve concerns, and collaborate with a team, significantly impacting the network and enhancing customer experience. Job Responsibilities: Master departmental procedural processes and analyze information to determine the course of action, ensuring compliance and business requirements. Complete due diligence and reinforce KYC policies to prevent misrouting of funds during processing of new enrollments or changes to existing accounts. Research, synthesize, and verify customer information to facilitate outreach and resolution. Identify potential fraudulent accounts using investigative skills and available resources. Manage multiple work queues and prioritize tasks to provide the best possible customer experience. Maintain a professional and courteous manner while addressing customer calls or emails. Speak with customers to review their requests and provide guidance on next steps to effectively resolve issues, promoting a positive customer experience. Communicate relevant information effectively to customers and team members, including requirements, updates, and timelines. Document progress and next steps for internal transparency. Perform any other duties applicable to the position. Required Qualifications, Capabilities, and Skills: Strong attention to detail, organizational, and time management skills. Effective and professional communication skills. Resourceful analytic thinking and sound judgment. Preferred Qualifications, Capabilities, and Skills: Customer-facing experience preferred. Experience with Salesforce or knowledge of healthcare and/or financial industry is beneficial. Proficiency with Microsoft Office and ability to easily learn new software/programs.

Rocksteady Promotions delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Engagement Specialist role to help us achieve our lofty goals. The Client Engagement Specialist's primary function is to increase awareness of the company and its solutions while delivering strategic, consistent messaging to all audiences. We anticipate this year to be our most successful year to date. We are diligently expanding not only our client portfolio but also our work culture. Our Client Engagement Specialist team does an incredible job at promoting positivity and diversity across departments and with our prestigious clients. Our philosophy has always been to promote our employee's accomplishments and reward their progress through promotions, compensation, and, most importantly, recognition. If you are enthusiastic, have good people skills and desire to expand your career with a prestigious company then our Client Engagement Specialist role is for you! Client Engagement Specialist Responsibilities: Interact with potential consumers by educating them on products and services our clients provide Build imperishable relationships with customers with interpersonal skills and overall personability Answer questions regarding services and expand on the benefits of our brand vs. competitors Participate in regular meetings with the Client Support Specialist team to construct strategies for achieving customer acquisition standards and sales goals Attend training sessions on any new products, services, or sales promotions to provide customers with the most accurate and up-to-date information Complete customer's orders efficiently and accurately Client Engagement Specialist Requirements: 0-2 years of experience in a customer-centric role is preferred High School Diploma or equivalent College Degree is preferred but not required Strong ability to communicate effectively Aptitude for taking on multiple responsibilities with versatility Client Engagement Specialist Incentives: Positive and diverse working culture Opportunities for career advancement Closures on all major holidays Travel opportunities and company events Consistent Schedule and job security