Specialist jobs in Greeley, CO

Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit ************************** Position Summary: The IT Support Specialist position is expected to provide exceptional customer and managed IT services to our clients and employees. This opportunity will be located at Regis University in Denver, CO. Primary responsibilities include providing computer support to students, faculty, and employees which includes PC, LAN, AV and software support, among other items. The IT Support Specialist also provides escalated support to the Personal Support Center on a rotating basis. The support department runs 24x7x365 and IT Support Specialist may be required to provide support during off hours or at off-site locations. Assignments of duties and daily tasks can change on a regular basis and focus can be reflected in a change in accounts supported. The IT Support Specialist is managed on their performance, customer service, adherence to processes, and continued commitment to success and learning. Primary Responsibilities, Essential Functions and Requirements: Communication & Professionalism: The IT Support Specialist's role is one that supports multiple clients in various technical scenarios. Maintaining excellent customer service and professional communication is critical to the success of individuals within this position. Be accountable for seeing assigned cases and tasks to completion by providing detailed documentation of troubleshooting steps taken for each support request. After completion, ensure user expectations are met to ensure the issue is fully resolved Ensure productivity metrics are achieved and standardized processes are followed Ensure professional and courteous communication is maintained in all interactions including face to face, over the phone, via email, and chat correspondences. Adhere to and enforce company and client information security policies Reduce risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer Technical Support: Maintain and support a mixed PC and MAC technology environment Diagnose and repair telecom and networking infrastructure partnering with Network team for guidance Partner with other ITSS staff and leadership to develop Standard Operating Procedures, FAQs and maintain knowledgebase content Support user accounts within Active Directory, Microsoft 365 and Microsoft Exchange Participate and maintain real-time inventory controls of assets, including procurement, deployment of and decommissioning of equipment Coordinate and set up AV for company meetings and events, including testing and setting up hardware Actively participate in departmental & client meetings Be available in the event of outages and urgent needs (may be after hours) Adhere to and enforce the appropriate information security policies based on the sensitivity of company data and report any security related issues Reduce risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer Assist with the rollout and support of new technologies, equipment, and network services across IT and AV environments. Document support processes, troubleshooting steps, and user guides to improve knowledge sharing and efficiency. Perform all other duties as assigned in support of IT and AV services. When applicable be available to assist other teams such as the Personal Support Center, Network and Server administration teams for assistance on other duties as assigned. Requirements Experience and Qualifications: Minimum 2 years' experience supporting Windows & MAC operating systems in a corporation environment Thorough knowledge of Windows desktop operating systems and basic office applications Experience administering user and group objects in Active Directory Experience administering Office 365/Exchange mailboxes Experience with desktop imaging tools (SCCM/WinPE is a preferred) Ability to provide after-hours support Strong interpersonal and communication skills Attention to detail, with a focus on systems processes adherence and organizational skills Strong analytical and problem-solving skills Self-starter with the ability to work independently as well as within a team environment Periodic weekly travel is required to remote sites for on-site support Preferred Skills: Experience supporting Office 365 and Windows server platforms Experience working with Education, Certifications and Licensures: Active Directory, PowerShell scripting, and SCCM Experience troubleshooting integrated or ad-hoc AV systems Experience supporting Cisco IP phones and Call Manager Two year degree or higher is preferred or equivalent work experience Microsoft, CompTIA A+ or other technical certificates desired Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************. Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.

AimHire is partnering with a fast-growing software company in Denver, CO to find top talent to join their collaborative and supportive team. You'll start in Tier 1 support, mastering the software platform and handling basic technical troubleshooting, with the opportunity to advance quickly to Tier 2 and Tier 3 within six months. This role offers excellent benefits, clear career growth, and a people-first culture. Compensation: Starting Salary: $60,000 base + $6,000 annual bonus (paid quarterly at $1,500/quarter) for the first 6 months At 6 Months: Salary increases to $70,000 base + $10,000 annual bonus (paid quarterly at $2,500/quarter) Responsibilities: Build and maintain strong client relationships. Respond to client inquiries via email and phone. Provide technical troubleshooting for the software platform. Learn the platform in detail to resolve and escalate issues. Manage internal order entry and maintain customer databases. Collaborate with internal teams to resolve client concerns. Review accounts for accuracy and process updates. Requirements: Bachelor's degree in Accounting, Finance, Statistics, Mathematics, Data Science, Computer Science, or a related field. Exceptional communication skills. Strong organizational skills with attention to detail. Ability to thrive in a fast-paced environment. Proficiency in MS Outlook, Word, Excel, and PowerPoint. Technical aptitude and problem-solving skills. Career Path & Growth Opportunities: Start in Tier 1, advance to Tier 2 and Tier 3 within six months. Participate in the Support Analyst Training Program for in-depth product expertise. Promotion opportunities across Client Care, Sales, Operations, or Product. Recognition for contributions in a collaborative, growth-focused environment. AimHire is an equal opportunity employer.

Customer Support & Onboarding Specialist (Spanish Preferred) US Solar is a developer, owner, operator, and financier of solar and solar + storage projects, with a focus on emerging state markets, community solar programs, distributed generation and small-scale utility projects nationwide. US Solar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We believe diverse teams and diverse perspectives lead to better outcomes and breakthrough thinking, which are differentiators in any business and fundamental to our long-term success. US Solar's Sunscription team is seeking a dedicated Customer Support & Onboarding Specialist to ensure new customers have a smooth, confident start with community solar. We're at the forefront of making sustainable energy accessible to everyone. We are committed to delivering the best community solar experience for customers. This role is critical in supporting customers from their initial enrollment validation through their first billing cycles, with a special focus on coverage for Mountain Time markets (Colorado and New Mexico). It's ideal for someone who thrives in a dynamic environment, communicates clearly on phone and email, and is excited to help customers understand how solar credits and billing work. Spanish proficiency is strongly preferred. Key Responsibilities Customer Support & Retention Triage and resolve firstline questions via phone, email, and chat; escalate complex issues quickly Provide late day Mountain Time phone coverage; returning voicemails and new subscriber onboarding calls Provide collections support to help customers pay their bills and ensure program understanding Support commercial accounts by clarifying statements and credit applications; coordinate with internal teams as needed Apply retention tools within guardrails to exceed customer expectations Enrollment Validation & Onboarding Guide customers through “what to expect” from community solar, how credits appear on utility bills, and billing timelines Maintain accurate records and customer notes in our systems Spanish Support & Compliance Serve Spanish speaking customers in CO/NM; help ensure customer communications and knowledge base content are available in English and Spanish consistent with state requirement Tools, Quality, and Collaboration Use Intercom to manage workload efficiently; contribute to saved replies and help center articles Partner with the Customer Experience Lead/Manager on automation and workflow improvements Collaborate closely with Sales, Program Support, and Billing to resolve issues and improve upstream processes Core Proficiencies Thrive in environments that are growing and changing and bring order to complex customer questions Energized by helping thousands of customers adopt clean energy and see tangible savings Confident on the phone and in writing; able to explain billing and credit concepts simply and calmly A problem solver at heart who works across teams, documents clearly, and follows through Comfortable owning a queue, managing time, and meeting response time SLAs during busy launch periods Qualifications 2-4+ years in customer support, onboarding, or account coordination (energy/utility/finance/telecom a plus) Strong phone presence and clear, concise writing Experience with Intercom (or similar ticketing), CRM and Microsoft 365; familiarity with automation is a plus Ability to work Mountain Time hours with occasional late day coverage blocks Bilingual English/Spanish strongly preferred Detail oriented, organized, and comfortable documenting processes and using macros/saved replies

Are you interested in leading the transformation of cancer care through software that puts world-leading scientific knowledge in the hands of patients and their doctors? If so, join our growing team at VieCure, the company that is revolutionizing cancer care by putting A.I. driven technology tools and an unparalleled knowledge base into the hands of physicians. We are now seeking an experienced full time, highly motivated Customer Support Specialist. The Customer Support Specialist plays a critical role in delivering high-quality service and support to clients, ensuring technical and functional issues are resolved effectively while maintaining an outstanding customer experience. Acting as the first point of escalation within the support team, the Specialist manages complex cases, collaborates with cross-functional teams, and contributes to the continuous improvement of support operations. This role requires a combination of technical aptitude, customer-facing communication skills, and the ability to work in a structured but evolving environment. Our successful candidate will have substantial experience of working within a customer support team in the medical industry (ideally MedTech and oncology-focused), working with users, handling issues and requests on the phone and through digital channels. Responsibilities Essential job functions include, but are not limited to: Handle and resolve customer support inquiries across multiple channels (phone, chat, email, case management). Investigate and troubleshoot more complex product issues, escalating critical matters appropriately. Document customer interactions, troubleshooting steps, and resolutions in the Zendesk platform. Educate customers on system functionality and guide them toward effective use and self-service resources. Provide follow-up with customers to ensure full resolution and satisfaction. Create and update customer-facing knowledge base articles and internal troubleshooting documentation. Collaborate with internal technical, product, and QA teams to report bugs, propose fixes, and drive resolution. Act as a subject matter resource for junior support team members when needed. Contribute feedback on support processes and tools to enable continuous improvement. Maintain up-to-date product knowledge and participate in training to deepen expertise. Education / Qualification Bachelor's degree or equivalent experience in Healthcare, Information Technology, or Client Services preferred. Experience 3-5 years of customer support experience, ideally in the MedTech or healthcare technology industry. Demonstrated ability to manage complex customer cases from intake through resolution. Experience using support platforms such as Zendesk. Exposure to healthcare workflows and/or EMR/EHR software highly desirable. Technical Competencies Strong troubleshooting and problem-solving capabilities. Familiarity with ticketing and case management systems (Zendesk preferred). Ability to document and report software bugs clearly, including steps to reproduce. Understanding of software applications in a healthcare or clinical environment. Behavioral Competencies Strong organizational and time management skills. Excellent written and verbal communication, with a customer-centric approach. Logical, methodical thinker with disciplined attention to detail. Able to work independently and collaboratively within a team. Adaptable and resilient in a fast-paced, evolving environment. Some off-hours work may be required for deployments and emergency support. We are headquartered in Denver, Colorado, and this role will be based onsite in Denver. If you share our passion for revolutionizing the way cancer care is delivered, and in enabling better outcomes for patients, come join our team and help us shift the power balance in cancer care!

Desktop Support Technician - Contract to Hire Aurora, CO | On-site $28/hour | 4-Month Contract-to-Hire Be the face of IT support in a mission-driven environment. We're partnering with one of Colorado's most respected enterprise organizations to find a skilled Desktop Support Technician who thrives in a hands-on, in-person support role. This is a fantastic opportunity to work with outstanding leadership and make a real difference in the daily lives of users who rely on technology to do meaningful work. In this role, you'll be stationed on-site providing direct support to staff and teams - setting up workstations, troubleshooting hardware, resolving software issues, and supporting desktop infrastructure in person. While there will be some remote support elements, this position is primarily about being present, dependable, and highly responsive to those right around you. What You'll Do Provide hands-on support for desktops, laptops, printers, phones, and peripherals. Respond in person to staff needing immediate technical assistance. Troubleshoot hardware/software issues and escalate to engineers when needed. Install and configure new workstations and peripheral equipment. Support basic networking and connectivity at the desktop level. Document work thoroughly in the ticketing system and prioritize according to SLA. Assist with voice/data device support including phones and conference room technology. Rotate into on-call support once fully trained. Technical Environment Windows 10, Microsoft Office & O365 Active Directory administration SCCM / MECM deployment & management Dell & HP hardware (desktops/laptops) HP Network Printers & label printers PXE Boot imaging environments Citrix thin/thick/zero client support Mobile device troubleshooting (iOS/Android) SharePoint documentation Ticketing systems (e.g., ServiceNow) Requirements Active Directory experience SCCM (MECM) experience PXE Boot imaging Strong hardware support background Must be COVID and Flu vaccinated Must pass a drug screen and background check Prior desktop support experience in an enterprise or healthcare environment preferred Strong communication and customer service skills - you'll be face-to-face with users daily Preferred Qualifications: Apple device support Basic networking knowledge Akkadian experience Why This Role Stands Out Incredible team and leadership - you'll feel supported every step of the way Work with purpose - this organization's mission is meaningful and people-centered Stable, long-term potential - contract-to-hire opportunity Real impact - your support keeps the organization running smoothly This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

LHH is looking for an energetic team member to support the commercial services department of a rapidly growing solar manufacturing company at their local office in Boulder, CO. This position will sit on the Commercial Services team, where you will be responsible for reviewing, summarizing, and responding to requests for information and pricing daily. The role will require daily customer engagement, as well as coordination between engineering, project management, logistics, outside sales, and operations teams. The ideal candidate will be proactive, a strong communicator, have strong attention to detail, and be passionate about providing outstanding customer support to a variety of clients. Prior experience in project sales development, commercial bidding, or solar experience, will all be a plus. If you are looking for an exciting opportunity to challenge yourself as you support a remarkable team and company, apply today! Location: HYBRID role in Boulder. Onsite 2-3 days per week after training. Work Type: Contract-to-hire Compensation: $25-$31/hr, depending on relevant experience Responsibilities: Responsible for reviewing RFI/RFPs and responding to clients Connecting with clients (via phone and email) as needed to ensure accuracy and proper understanding of requests Communicating summarized RFI/RFP information to various departments for review and providing a complete response package to clients Entering and updating project information in the CRM Providing design and installation assistance by generating detailed layouts and pricing proposals Reviewing submitted project requests - analyzing them and providing feedback Leading conference calls with installers, clients, outside sales, and other departments as needed Assisting in developing and improving sales and operational processes Communicating product feedback to support continuous improvement goals Qualifications: Associate or Bachelor's degree, preferred At least five years of experience in a customer-facing environment Demonstrable experience with organizing information and meeting deadlines Strong MS Office skills, and Salesforce experience Strong professional written and verbal communication skills Extremely well organized with strong attention to detail Ability to problem-solve and resolve customer issues with proactive communication Curiosity to understand customer needs A strong team player with a desire to win and grow business Solar sales, design experience, or commercial bidding experience, all a plus Benefit offerings during contract period include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance

This is an on site contract opportunity with our client in Thornton, CO through August 2026. 3 years of experience as a Service/ Help Desk technician. Experience with mobile, network, software and hardware Any lead experience is a huge plus! Any ITIL is also a plus but not required.

Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. As a Client Relationship Specialist (CRS), you have the opportunity to bring your passion for customer service to a role and a firm that will champion your growth in the financial services industry. You'll play a critical role in the operational success of this local Schwab branch, under the guidance of your Client Relationship Manager and Branch Manager, both of whom you will assist to help deliver an unparalleled client experience. Development and growth are at the core of this role. In the Branch Network at Schwab, you have both a clear growth path as well as endless opportunities to challenge yourself and deepen your expertise. Although licensing isn't required for the role, Schwab will support you to become licensed in the Series 7 and 63/66 if that is in line with your career goals. If you are looking for a step into the financial services industry that allows you to work with clients, expand your knowledge, and build a life-long career, this may be the opportunity for you. To read more about our client offerings visit: Charles Schwab - Investor Services What you have Required Qualifications: 1+ years of Client/Customer Service experience Preferred Qualifications: Previous experience in Financial Services/Wealth Management and/or closely related industry. While licensing is preferred, it is not required for this role, Charles Schwab will support employees in this role in obtaining and/or holding the Series 7 and 63/66 licenses Ability to handle client needs with tact and diplomacy Outstanding written and oral communication skills Experience working independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously Ability to build and maintain good cross-enterprise working relationships Basic understanding of brokerage regulations and rules that govern client accounts May be asked to become a Notary What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance

Title: Tier 1/2 Helpdesk Technician Company: Tetra Tech Duration: 6 months contract to perm Pay: $18-$20/HR Hours: 40 hours, 8-5PM Interviews: 2 rounds Required Skills & Experience * 1-3 years of experience in a helpdesk/desktop support role with an emphasis on phone support vs. email. * Experience supporting Microsoft server operating systems, specifically Office365 products. Strong preference for someone that has served as an Office365 and Sharepoint admin previously * Experience troubleshooting Microsoft SCCM (System Center Configuration Manager) * Experience installing and troubleshooting desktop and laptop operating systems and applications. * Strong collaboration, communication, and customer service skills Nice to Have Skills & Experience *Experience with Cherwell as a ticketing software or ServiceNow *Fluency in French (to speak with French clients and resolve tickets) *Experience with Linux *Experience with MAC systems Job Description Insight Global's engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting anywhere in Colorado. You will be responsible for in-person and remote internal employee desktop support, troubleshooting, service monitoring. Occasional travel into the local office is expected, 1 time a month max. This is a contract to hire position with a company that offers growth opportunity and longevity. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Business Operations Specialist Denver, CO Everstage Compensation Experience Required We are looking for a Business Operations Specialist to codify and document best practices across sales and operations teams. This role focuses on capturing institutional knowledge around governance processes such as forecasting, CRM task tracking, quota timelines, and usage of supporting tools. The ideal candidate will combine organizational and project management skills with a strong understanding of sales processes. Responsibilities: Collaborate with sales and operational leadership to gather process documentation from subject-matter experts. Consolidate and structure best practices into accessible reference materials for team onboarding and continuity. Document workflows for Salesforce task logging, account transitions, and quota management timelines. Review and ensure process alignment with 3rd party software tools used across the sales lifecycle. Maintain organized, searchable repositories (Google Sheets/MS Excel) of governance and procedural content. Qualifications: 2-4 years of advanced Google Sheets or Microsoft Excel usage for documentation and data organization. 2-4 years project management experience, preferably in a sales operation's context. 2-4 years of direct collaboration with sales teams on process improvement or enablement. 2-4 years of Salesforce usage, including reporting, task management, and process tracking. Strong communication skills and ability to translate tribal knowledge into structured operational guidelines.

IP Specialist - Patent Prosecution-Top national law firm! Hybrid option! Detail-oriented IP professional with expertise in U.S. and international patent prosecution, including preparation and filing of patent applications, docket management, correspondence with USPTO and foreign associates, and maintaining accurate records throughout the patent lifecycle. Skilled in reviewing Office Actions, preparing formal documents, managing deadlines, and ensuring compliance with statutory rules. Known for strong organizational skills, process accuracy, and ability to support attorneys and inventors in fast-paced legal environments. Prepare, file, and monitor U.S. and PCT patent applications and related formal documents. Manage prosecution deadlines through accurate docketing and workflow tracking. Coordinate with inventors, attorneys, examiners, and foreign associates. Review and process USPTO Office Actions, IDS submissions, and formalities. Maintain patent databases and ensure adherence to U.S. and international filing requirements. Support the drafting of client communications and prosecution strategies. Handle e-filing using USPTO (PAIR, Patent Center) and international portals. Manage annuities, assignments, and recordation processes as needed. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Title: Mortgage Specialist (Part-Time) Industry: Financial Services / Mortgage Support Pay: $24 - $28 / hour Schedule: Part-time, 24 hours/week (Tuesday-Thursday, 8AM-5PM). May eventually move to Full-time Benefits: Eligible for Medical, Dental, Vision, 401(k) About Our Client: Addison Group is hiring on behalf of our client, a nationally recognized organization focused on supporting homeowners through affordable housing initiatives. The organization works closely with homeowners, investors, and loan servicers to ensure smooth loan management and to provide assistance when challenges arise. Job Description: The Mortgage Specialist will manage post-closing loan documentation, assist homeowners with mortgage questions or delinquencies, and serve as a key liaison between internal teams and external partners. This role requires strong organizational skills, attention to detail, and the ability to handle sensitive homeowner situations professionally. This is a part-time, in-office position (Tuesday-Thursday, 8AM-5PM). Key Responsibilities: Maintain and organize loan files, ensuring documentation is complete and accurate. Serve as a primary contact for homeowners regarding mortgage inquiries or challenges. Coordinate with loan servicers and internal teams to resolve post-closing and delinquency issues. Prepare reports and track loan portfolio performance. Assemble documents for loan sales and investor reviews, ensuring completeness and accuracy. Qualifications: 1-2 years' experience in mortgage servicing, loan administration, or collections preferred. Strong attention to detail and ability to manage multiple tasks simultaneously. Excellent written and verbal communication skills. Proficient with Microsoft 365 and Excel; ability to review loan documents preferred. Experience working with diverse communities is a plus. Valid driver's license required for occasional offsite meetings. Additional Details: Fully in-office role; parking available.

The Role Join our team of Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity's valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more! What to expect As a new CRA, you'll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones: 1. Licensing Preparation In the first months, you'll prepare to become a FINRA (Registered Representative by studying for and obtaining your SIE , Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we're here to support you every step of the way! (Learn More) 2. Skill Development In the following months, you'll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network. 3. Proficiency As you gain confidence and proficiency in serving customers, you'll explore new career paths through job shadowing and our career center. The Expertise and Skills You Bring Aptitude and dedication to complete the FINRA SIE , Series 7 Top Off and Series 63 exams through our industry-leading licensing program. Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making. A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient. Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions. A desire for growth and a mindset that generates long term success through adaptability and personal accountability. Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution. Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously. Note: Fidelity is not providing immigration sponsorship for this position The Team Our Greatest Asset is Our People We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community. Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, and Wellness Program. (Learn More) The base salary range for this position is $42,000 - $60,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Certifications: Series 07 - FINRA, Series 63 - FINRA Category: Customer Service, Sales

Job Title: SharePoint Support Specialist Duration: 1 year Location: Onsite in Westminster, CO, 2 weeks onsite 5 days a week then move to 3 days a week onsite. Max Pay Rate: $44.66 Job Summary We are seeking a SharePoint Support Specialist to assist our Collaboration Systems team in delivering solutions within Microsoft 365, SharePoint, and Nintex. This role involves designing and implementing out-of-the-box (OOTB) or custom solutions, supporting migration efforts, and providing day-to-day SharePoint administration and training. Key Responsibilities Collaborate with internal teams and customers to gather requirements and translate them into effective Microsoft 365 and SharePoint solutions. Design and implement OOTB or custom solutions to meet business needs. Provide day-to-day SharePoint support, troubleshooting, and user training. Maintain up-to-date knowledge of Microsoft 365 development concepts, best practices, and procedures. Assist with migration from on-premises SharePoint to Microsoft 365. Support Nintex workflow migrations. Maintain a regular and predictable work schedule. Establish and maintain effective working relationships across departments and business units. Perform other duties as assigned. Preferred Experience Hands-on experience with requirements gathering and solution design. Technical experience in Microsoft 365, SharePoint, and Nintex environments. Education Requirements Bachelor's degree in a related field and 2+ years of relevant experience; OR High School Diploma and 6+ years of related experience. Higher-level degrees (Associate, Bachelor's, Master's, Ph.D.) may substitute for additional years of experience. Degree must be from an accredited institution recognized by the U.S. Department of Education.

Key Responsibilities Design and develop engaging, effective learning experiences using adult learning principles and instructional design methodologies Create multimedia content including e-learning modules, videos, infographics, job aids, and interactive training materials Produce customer-facing enablement materials and marketing content that aligns with brand standards Collaborate with subject matter experts and cross-functional teams to translate complex concepts into accessible learning content Develop performance support systems including user guides, facilitation guides, and job aids Map customer journeys and create data-driven storytelling content for analytical solutions Ensure all materials meet accessibility standards (Section 508 compliance) Evaluate learning effectiveness using established models and iterate based on feedback Manage multiple projects simultaneously using agile methodologies Skills & Competencies Instructional Design Expertise Deep understanding of adult learning theory including andragogy, experiential learning, and accelerated learning principles Proven experience with instructional design models: ADDIE, SAM, and Agile Learning Design Expertise in learning objectives alignment and assessment design Knowledge of microlearning and blended learning strategies Experience developing performance support systems (job aids, user guides, facilitation guides) Understanding of accessibility standards (Section 508 compliance) Familiarity with evaluation models (Kirkpatrick Model) Video & Media Production Storyboarding and scripting for video content Voiceover and narration techniques Motion graphics and animation basics Video editing for clarity, pacing, and engagement Ability to produce professional, customer-facing video materials Graphic Design & Visual Communication Strong foundation in design principles: contrast, hierarchy, alignment, proximity Proficiency in typography and color theory Expertise in infographic and data visualization design Understanding of branding and visual identity alignment Knowledge of accessibility in design (color contrast, legibility, alt text requirements) Ability to create compelling customer-facing materials Marketing & CRM Enablement Experience with customer journey mapping Skill in value proposition messaging Ability to create data-driven storytelling for analytical solutions Understanding of customer enablement and marketing communications Strategic Thinking & Collaboration Systems thinking and cross-functional alignment capabilities Empathy mapping and user-centered design approach Strong feedback integration and iterative refinement skills Creative problem-solving across multiple formats and mediums Excellent collaboration and communication skills Tools & Software Instructional Design & E-Learning Articulate 360 (Storyline and Rise) - Adobe Captivate - Camtasia - Video Production & Editing Adobe Premiere Pro OR Final Cut Pro - Camtasia (for screen recordings and simple edits) - Graphic Design & Visual Development Adobe Creative Suite: Adobe Photoshop - Adobe Illustrator - Adobe InDesign - Canva Pro - Microsoft PowerPoint (advanced animations and storytelling) - Data Visualization & Analytics Tableau, Power BI, OR Excel (advanced) - Collaboration & Project Management Mind mapping tool (e.g., Miro, MindMeister, XMind) - Confluence OR SharePoint (for documentation) - Jira (for agile project management) - Qualifications Bachelor's degree in Instructional Design, Education, Communications, Graphic Design, or related field 5+ years of experience in learning experience design, instructional design, or related role Demonstrated portfolio showcasing instructional design projects, multimedia content, and customer-facing materials Expert-level proficiency with Articulate 360 suite Strong proficiency with Adobe Creative Suite (Photoshop, Illustrator, InDesign) Proven experience with video production and editing tools Experience creating accessible content that meets Section 508 standards Strong project management skills with experience using agile methodologies Excellent written and verbal communication skills Preferred Degree in Instructional Design, Learning Technologies, or related field Certification in instructional design (ATD, eLearning Guild) Experience in CRM enablement or marketing content development Background in data analytics or business intelligence training Experience working in cross-functional, matrixed organizations Portfolio Requirements Candidates must submit a portfolio demonstrating: E-learning modules created with Articulate 360 or similar tools Video content with examples of storyboarding, editing, and motion graphics Infographics and visual communication pieces Customer-facing training or enablement materials Examples of accessible design implementations Data visualization or analytical storytelling content (if available) Work Environment Hybrid schedule: 4 days per week onsite in Denver, CO office Collaborative, creative team environment Fast-paced with multiple concurrent projects Cross-functional collaboration with marketing, product, and operations teams

IT Help Desk Technicians utilize several skills to provide all-star service to Applied Tech's internal teams and customer support to our clients. You will be onsite at a client site all of the time, 40 hours a week. You understand high-quality customer service, respond with appropriate professionalism and urgency, and have a knack for adapting your interpersonal style to many different types of users. You know how to support integrated enterprise applications, troubleshoot hardware and software, and keep users up and running. Candidates should possess effective communication and a client-first mindset. This is a full-time position and includes our entire suite of benefits. This is not a contract position. You will be required to report onsite M-F at our client location, located in Arvada, CO. Employees must be U.S. Citizens or authorized to work in the U.S. and complete an I-9 Form upon hire. Primary Responsibilities Technical issues involving Microsoft's full suite of business applications and operating systems. Technical issues involving Apple's full suite of business applications and operating systems. Hardware and software support, maintenance and updates for desktops, printers, and mobile devices. Mobile Device Management (MDM) for Mac management. General knowledge hardware and software support for servers. General knowledge firewalls, switches, and wireless access points. Logging client issues correctly in our ticket management system. Substantial customer service focus with proven results for client satisfaction. Demonstrate complete ownership and accountability of incoming tickets. Address time sensitive issues promptly. Candidates will be required to field incoming requests while working on several items at one time. Must be able to meet deadlines and effectively communicate issues/solutions. Logging client issues correctly in our ticket management system. Ability to work with vendors to get customer environment stable. Candidates will be required to field incoming requests while working on several items at one time. Must be able to meet deadlines and effectively communicate issues/solutions. Must be able to go on-site to help with the needs of the customer. Education and Qualifications Minimum 3 years' experience in help desk environment or related field. Excellent communication and customer service experience Active driver's license and proof of auto insurance Mobile Device Management (MDM) for Macs Revit knowledge and experience Windows and/or Apple operating systems General Knowledge of Microsoft Exchange (On-Premises and Online) General Knowledge of Hypervisor technology (Hyper-V and VMware) Understanding of networking including DNS, DHCP, TCP/IP Microsoft Server technologies including Active Directory, File/Folder Permissions, Print Management, Remote Desktop, etc. Certification required within six months of being hired Compensation $55,000-$70,000 Annual Salary- depending on experience Soft Skills Supervision/Autonomy Able to independently set direction and scope of work. Able to evaluate the work of others and make decisions that affect personal or team productivity within a well-defined area of responsibility. Planning/Organization Able to organize incoming request for work from multiple sources and plan projects without well-defined goals, maintaining day to day productivity with few requests for help. Process Management Understands and follows established processes. Able to adapt to ongoing changes in processes, priorities, tasks and workload. Able to help develop and define processes and process improvement for Applied Tech. Communication Strong written and verbal communication skills. Demonstrates clear and professional written communication that conveys confidence and competence. Able to explain complicated concepts with poise to large groups. People Skills/Conflict Management Strong interpersonal skills for effective interaction with clients, third parties, and teammates. Able to demonstrate confidence in high-pressure situations and resolve conflicts. Physical Requirements Ability to use computers daily in an interactive manner for extended periods of time, possibly exceeding 8 hours per day Ability to sit for an extended period Ability to frequently and accurately communicate with employees, customers, and vendors in person, via the telephone or by email NOTE: This Employee may perform other related duties as requested to meet the ongoing needs of the organization. Employees must be U.S. Citizens or authorized to work in the U.S. and complete an I-9 Form upon hire.

BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description Your Mission BEUMER Group is committed to providing our employees with an exceptional digital work environment that empowers innovation and productivity. As an IT Support Specialist, you will play a crucial role in ensuring the seamless operation of our IT infrastructure while driving IT projects that enhance our technology landscape within North America. You will be responsible for network configuration, maintenance, and project management, helping us maintain our commitment to excellence in employee experience. Responsibilities Network Configuration and Maintenance: Ensure network security, performance, and scalability. Monitor network traffic, troubleshoot connectivity issues, and implement solutions. Collaborate with global stakeholders to enforce network security policies and practices. IT Project Management: Lead IT projects that enhance the workplace experience from initiation to completion, ensuring value-generating benefits for the organization. Define project scope, objectives, and schedules. Support and Administration: Provide technical support to end-users, resolving hardware and software issues promptly while communicating transparently and creating an excellent experience. Advocate for the importance of information systems security and support the implementation of critical processes and security practices. Onsite Support & Customer Partnership Provide hands-on IT support at long-term project sites (e.g., airports), ensuring stable operations for project and customer teams. Evaluate local needs, identify improvement opportunities, and translate them into clear recommendations and project plans. Act as a trusted partner to customers, supporting continuous improvement and AI-driven initiatives that require IT expertise. Annual compensation range: $85,000.00 - $95,000.00 annually The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors. Qualifications Requirements, Skills & Abilities Bachelor's degree in Information Technology, Computer Science, or a related field 2-5 years of experience in network administration and IT project management Strong service and employee-experience-oriented, energetic mindset paired with a drive for continuous improvement that creates value for employees and the company Well-developed interpersonal and communication skills, with the ability to deliver exceptional results in a fast-paced, dynamic environment Strong attention to detail, process development and project/organizational management Highly organized in working, thinking and prioritizing Ability to travel domestically and internationally, as required, up to 50% of the time Additional Information BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees: Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents. 401(k) with Generous Match: Secure your financial future with our competitive retirement plan. Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too! Ancillary Insurances: Including vision, accident, and critical illness insurance. Generous Paid Time Off: Achieve the optimal work-life balance. Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most! Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential. BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. The SMS Deliverability & Operations team ensures Klaviyo customers can confidently grow and scale their SMS programs worldwide. Our Mobile Operations specialists sit at the center of this mission, driving international and emerging-channel expansion, supporting our SMS Activations team by evolving SOPs and advocating for technology needs, and leading cross-functional efforts to operationalize industry changes. By combining operational readiness with deliverability and compliance expertise, Mobile Operations builds the foundations that make every new market launch, customer onboarding, and industry shift successful. We partner closely with our SMS Deliverability specialists, who safeguard message performance across existing markets. Together, we balance building for the future and maintaining excellence today, so Klaviyo customers can trust their messages will always reach the right people, at the right time, anywhere in the world. As a Mobile Operations Specialist, you'll play a critical role in making sure Klaviyo is always ready for what's next in the SMS ecosystem. You'll partner with vendors, internal teams, and industry groups to build scalable processes, operationalize new requirements, and ensure smooth launches of new countries, verticals, and messaging channels. You'll also serve as a go-to resource for our Activations team, building tools and SOPs, helping manage escalations, and ensuring stakeholders have what they need to deliver for customers. How You'll Make a Difference: Partner with vendors to scope functionality and processes for new or evolving countries, verticals, and messaging channels. Create processes, training materials, and SOPs that enable successful launches and operational readiness across stakeholders. Monitor post-launch performance to ensure new programs are successful, escalating issues to vendors or internal teams as needed. Act as a project manager for Deliverability & Compliance elements of cross-functional projects, coordinating activities and driving accountability. Collaborate as a subject matter expert with internal teams on process changes, industry updates, product launches, and customer activations. Represent Klaviyo in industry working groups, track changes in messaging requirements, and translate them into actionable processes and resources. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are: 2-3 years of experience (or equivalent) in an operations, product, or project management role within a technical or messaging-focused environment. Experience driving projects from scoping through delivery with cross-functional stakeholders. Strong vendor management skills, with the ability to advocate for internal needs and resolve escalations effectively. Strong analytical and problem-solving skills, with comfort using spreadsheets and analysis tools to manage complex information. Excellent written and verbal communication skills, with the ability to simplify complexity for diverse audiences. A proactive, hands-on approach, you're comfortable rolling up your sleeves to build processes and resources from the ground up. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Nice to have: Experience with SMS or messaging ecosystems (short codes, toll-free numbers, alphanumeric sender IDs). Familiarity with additional messaging channels such as RCS and WhatsApp. Experience collaborating with industry groups and applying evolving compliance guidelines. Background supporting customer-facing teams with SOPs, process enablement, and training. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$84,000-$126,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America's 100 million homes. We're all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and-ultimately-save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members' careers as they expect their teams to be on creating solutions for Pros. We also offer: A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k) Paid holidays and flexible, take-it-as-you-need-it paid time off Monthly tech reimbursements A culture built on innovation that values big ideas, no matter where they come from Role Overview: As a Specialist, Client Onboarding you thrive working in a high-velocity onboarding and support environment that finds success by always changing and adapting. You are customer-focused and excited by the prospect of supporting our newly enrolled customers. You have the ability to listen, understand customer needs, resolve problems, instill confidence, and coach/train to get new customers on track to success. Your objective is to work with newly enrolled Pros to build a customized onboarding plan tailored to their specific needs and anchored on their specific goals. You will then help support them over their first 30 days to achieve those goals. In doing so you will help maximize customer retention and satisfaction. Your earning potential is uncapped. Your Pro's success is your success; for every Pro that reaches their activity targets in their first 30 days you earn a commission. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success. Compensation: $57,750 / year ($40,425 base) + uncapped earning potential What you do each day: Partner with newly enrolled Pros on a custom onboarding plan Make 75+ outbound dials per day or maintain 5+ hours of talk time to maximize opportunities to connect with the Pros in your portfolio Listen and understand customers' needs; handle objections, find creative solutions, and resell the value of our product Coach customers on how to implement Housecall Pro into their business, the basics of the product, and ultimately how to achieve the goals that motivated them to buy in the first place Quickly identify high-risk accounts and escalate customers to applicable resolution paths, as needed Be an effective team player with strong customer service, communication, presentation and creative problem-solving skills Qualifications: 1+ years experience in full-time in a client-facing onboarding or support role / Bachelor's Degree High school diploma or equivalent; Bachelor's degree is a plus 6+ months of outbound sales or prospecting experience is a plus What will help you succeed: Excellent English reading, writing, and verbal communication Hard-working, reliable, and adaptable Professional attitude and demeanor Curious and eager to learn Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. Housecall Pro's brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success. We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving employees across the United States and all over the world. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we'd love to hear from you. Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote Location Dependent Information This role is open to candidates and the expected compensation range for this role is $19.44-$27.76/hour (includes base and potential performance bonus) . The annual on target earnings for this role is $57,750. The specific hourly rate for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro's the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we're scaling our team to help enable and accelerate our growth. Privacy Notice for California Job Candidates - Housecall Pro #LI-Remote