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  • Technical Support Specialist

    Kellymitchell Group 4.5company rating

    Specialist job in Enon, OH

    Our client is seeking a Technical Support Specialist to join their team! This position is located in Enon, Ohio. Provide remote technical support for store hardware, software, networks, and applications using cloud and web-based tools Manage simultaneous connections to multiple store locations and devices, prioritizing incidents by severity and business impact Monitor network performance and data packet loss across entire store networks or individual devices and implement corrective actions Identify and resolve issues before they impact store operations Troubleshoot issues across current and legacy network environments Direct and support field personnel during installation of new equipment on store networks Install, configure, and upgrade software on newly deployed devices Implement software changes for fuel dispensers and fuel tank monitoring systems Set up and configure DVR equipment, including camera naming conventions and recording settings Manage multiple incident tickets concurrently, working them in order of emergency priority Analyze case history to identify recurring issues and recommend improved resolution strategies Provide clear verbal instructions to onsite personnel when hands-on diagnostics or repairs are required Communicate critical events and outages to Store Support Team Leads in a timely manner Coordinate with third-party help desk vendors as needed Follow and contribute to internal knowledge base documentation and standard operating procedures Create and update knowledge base articles to support repeatable solutions Maintain equipment inventories and order replacement parts as required Participate in required training to stay current with new technologies and troubleshooting procedures Support special projects and additional duties as assigned Desired Skills/Experience: Associate degree in Computer Networking or a related field or equivalent professional experience Specialized training in network communications, PC architecture, or application support preferred Prior Help Desk, Service Desk, or Technical Support experience preferred Experience supporting networked hardware and applications in a distributed or retail environment a plus Strong understanding of store networks, including hardware, software, routers, wireless communications, and third-party cellular devices Ability to support both standard and non-standard equipment, including systems not directly connected to the corporate network Proven ability to manage multiple concurrent issues while prioritizing effectively Strong analytical and problem-solving skills Excellent verbal communication skills with the ability to explain technical concepts to non-technical users Highly organized, detail-oriented, and able to perform well under pressure Comfortable working in a fast-paced, 24/7 operational environment Ability to perform repeated bending, standing, and reaching Ability to occasionally lift up to 40 pounds Willingness to work a flexible schedule, including second and third shifts, weekends, and holidays Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $16.00 and $23.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
    $16-23 hourly 17h ago
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  • Customer Service Enrollment Specialist - In Office

    The Whittingham Agencies

    Specialist job in Beavercreek, OH

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 14d ago
  • IT Support Analyst

    General Electric Credit Union 4.8company rating

    Specialist job in Cincinnati, OH

    General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities. Overview: The IT Support Technician will be a part of the GECU IT Operations Team. They will provide Tier 1 support for all users of the credit union, providing excellent service, quick response, and efficient and complete resolution to all issues. Troubleshooting and problem resolution skills are required. Essential Responsibilities: Tier 1 support for IT support issues IT Inventory Control and Maintenance Communication with end users via direct contact or electronic means such as email In-Person Desktop support for end users Computer and peripheral deployment across all departments Travel between branches in company owned vehicle Work in a ticketing system meeting company defined SLAs and Documentation Standards Work with Microsoft Active Directory and Microsoft 365 Education and Experience: Associate degree in IT/Computer Science IT Professional Certifications i.e. CompTIA A+ 1 Year of comparable field experience Knowledge, Skills, and Abilities: Basic IT Skills: Candidates should have a solid understanding of common IT concepts, including hardware, software, networking, and operating systems. Troubleshooting Skills: They should be able to diagnose and resolve common technical issues faced by end-users (e.g., printer problems, login issues, software glitches). Knowledge of Ticketing Systems: Familiarity with ticketing systems (such as ServiceNow, Jira, or Solarwinds) is essential for logging and tracking incidents. Understanding of Security Practices: Awareness of security best practices (password policies, data protection, etc.). Effective Communication: Candidates should communicate clearly and empathetically with end-users. Active listening and patience are key. Problem-Solving: They need to think on their feet and find solutions to user issues promptly. Professionalism: Maintaining a professional demeanor, even under pressure, is important. Time Management: Tier 1 analysts handle multiple tickets simultaneously. Good time management ensures timely responses. Adaptability: The IT landscape evolves rapidly. Candidates should be open to learning new technologies and processes. Teamwork: Collaboration with other support tiers and departments is common. Accurate Logging: Properly documenting incidents and service requests ensures smooth handoffs and historical records. Writing Skills: Clear and concise writing is essential for ticket notes and communication. User-Friendly Guidance: Tier 1 professionals should guide end-users through basic troubleshooting steps (e.g., rebooting, checking cables). Escalation Criteria: Knowing when to escalate an issue to Tier 2 or Tier 3 support is critical. At GECU, we want to support your wellbeing by offering a wide range of benefits: Health, Dental and Vision insurance Life and Disability insurance options Paid Time Off starts accruing once hired and take your birthday off - paid 401k Retirement plan with up to a 10% match of your base gross compensation Tuition reimbursement opportunities & professional development Volunteer opportunities -and earn additional PTO hours! On-site clinics for Vaccines and Mammograms And many more! Come join GECU as we are a curated culture of respect, understanding, and mutual recognition. We believe forming bonds and connecting with each other only stands to strengthen the service we provide to our members in our mission of improving the Quality of Financial lives! General Electric Credit Union is an Equal Opportunity Employer
    $52k-71k yearly est. 11d ago
  • Claim Specialist

    Dayton Freight 4.6company rating

    Specialist job in Dayton, OH

    The Claim Specialist serves as the primary contact for the processing and management of company accidents, injuries, or other insurance related matters. Responsibilities Manage accidents for all lines of coverage including workers compensation, liability, auto, and property for the company Analyze and evaluate accident/claim reports and work with others internally to understand extent of loss and applicability to insurance and/or liability Identify and analyze employee first report of employee injuries to determine if they are compensable Work with third party administrators in managing all workers compensation injuries based on state laws Assist the Risk Manager with the analysis of cost regarding workers compensation injuries Assist in the development and implementation of an effective post-loss injury program Manage and oversee and TWAP light duty program Oversee claims management and claim litigation processes Collaborate with legal counsel, adjusters, and other appropriate personnel on pertinent claims matters Assist the Risk Manager on losses and negotiate settlements, within established authority Qualifications Possess a High School Diploma. Possess knowledge of multi-state workers' compensation laws, cost management and return to work practices. Possess good written and oral communication skills and the ability to present information in an appropriate manner to various groups including executive management, peers and external partners. Benefits Stable and growing organization Competitive weekly pay Quick advancement Professional, positive and people-centered work environment Modern facilities Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. Paid holidays (8); paid vacation and personal days transportation, trucking, LTL, culture, family oriented, claims, insurance, accidents, workers comp, workers compensation
    $52k-65k yearly est. Auto-Apply 18d ago
  • IT Help Desk

    Sentinel 3.8company rating

    Specialist job in Cincinnati, OH

    Responsibilities We're looking for a detail-oriented and personable IT Help Desk Technician with experience in level 1 & level 2 assistance to be full time for our client in Ohio. We are looking for someone who thrives on delivering outstanding customer service while tackling diverse technical challenges. You'll serve as the first and second line of defense for technical support, helping maintain and improve their Microsoft 365 infrastructure, secure file management (Egnyte), Microsoft Teams Rooms, and local networked environments. If you enjoy helping people and solving problems using your knowledge of modern tools this role is built for you. This position is a direct placement with our client located in Cincinnati, OH. Qualifications Responsible for: Respond to support requests via phone, email, and ticketing system in a professional and timely manner Provide hands-on and remote support for desktops, laptops, mobile devices, and peripherals (Windows) Support user onboarding/offboarding-including account setup, hardware provisioning, and documentation Troubleshoot common issues related to Microsoft 365, printers, and file access (Egnyte) Provide white-glove support with a focus on fast, friendly and effective solutions. Administer and troubleshoot Microsoft Intune for endpoint configuration, policy deployment, and compliance Manage identity, security groups, and device access through Entra ID / Azure Active Directory Set up, maintain, and troubleshoot Microsoft Teams Room systems and AV hardware Provide support for Egnyte file-sharing platform including user access management and sync issues Resolve escalated networking issues (basic switch/Wi-Fi setup, DNS, DHCP, IP configuration) Enforce and support security practices including multi-factor authentication (MFA), encryption, and patching Provide set-up and ongoing support for Microsoft Teams Rooms, video conferencing and AV equipment. Monitor and respond to alerts related to endpoint compliance, antivirus, and patching. Additional duties as assigned Required Skills & Experience 3-5 years in a help desk or IT support role, with experience handling both Level 1 and Level 2 issues Strong communication skills and a customer-centric approach to support Familiarity with Microsoft 365, Entra ID / Azure AD, and Intune Experience supporting Microsoft Teams Room setups Basic networking knowledge: IP addressing, DNS, DHCP, switches, and Wi-Fi connectivity Understanding of cybersecurity fundamentals (e.g., endpoint protection, MFA, secure access and patch management) Experience supporting Egnyte or similar cloud file-sharing platforms Familiarity with hybrid environments and VPN configurations a plus Familiarity with printer and peripheral troubleshooting Working knowledge of remote support tools (e.g., TeamViewer, Quick Assist, AnyDesk, Ninja) Certifications such as CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator, or similar a plus Experience in hybrid or remote-first environments Ability to document processes and contribute to a shared knowledge base Soft Skills & Traits Strong customer service orientation and communication skills Ability to troubleshoot logically and explain technical solutions clearly Organized, detail-oriented, and be able to manage multiple tasks and priorities Self-starter with a team-first mentality and a willingness to grow and learn The candidate must have a car, as this position requires travel between location and the transportation of equipment A valid driver's license and proof of vehicle insurance will be required Legally authorized to work in the US without sponsorship Must demonstrate a “can-do” attitude We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service. Compensation Range: $35.00 to $40.00 per hour What you get: Our client is committed to providing a comprehensive, best-in-class benefits package that supports the physical, financial, and emotional well-being of their employees. Their offerings include: Medical, dental, and vision insurance Life and disability coverage Generous 401(k) match Student loan repayment assistance In addition to paid holidays, vacation, and personal days, they also offer: Fully paid medical and parental leave Access to mental health services Additional wellness resources and support Overview MOTIVATED…..make IT happen! Sentinel Technologies, Inc. has been rated a top workplace every year since 2012! About Us: Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO. If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact! If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. Learn more at ************************* As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please. Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law. If you are an individual with a disability and need assistance in applying for a position, please contact ************************. The “Know Your Rights” Poster is available here ******************************************************************************************** Sentinel EEO Policy Statement is available here. **************************************** JFNDNP
    $28k-36k yearly est. Auto-Apply 20d ago
  • Client Engagement Specialist

    Switchlist

    Specialist job in Cincinnati, OH

    This is a rare opportunity to join the recently launched Switchlist.io and work alongside the co-founders to build the business from the ground up. At Switchlist we trust - and expect - our team to consistently deliver at a high level, and micromanagement is nonexistent. Our early employees need to have a passion for technology, marketing, and helping businesses deliver better customer experiences. Desire, experience, and the ability to work in a smart-growth, start up company are paramount. This role will ensure new and existing users have an amazing experience with Switchlist, by being a product and use case expert. You will be equal parts evangelist, consultant, and technical support for our clients. Not only will you need to routinely host educational calls/webinars with customers where your verbal communication skills must be sharp, but you will always be writing and documenting content that can be helpful for marketing, engagement, product, and support. Additionally, you will interact directly with the co-founders, product, and marketing teams to discuss and relay key opportunities, trends, issues, and outliers. About The Role Responsible for outreach of new users and uncovering and educating opportunities for customers to receive the greatest possible value from the product Responsible for writing and optimizing customer engagement email sequences in Hubspot Create the majority of content for our support/help desk Own the customer webchat channel Manage and optimize your time across several different initiatives Held responsible to: new customer acquisition, freemium conversion, and customer usage KPIs Assistance with marketing campaigns and generating word-of-mouth referrals Consistently provide customer feedback Candidate Profile Bachlors degree preferred (or relevant work experience) 3+ years in sales, account management, and/or client support Experience with modern CRM tools (preferably Hubspot) and G Suite Experience in B2B, SaaS, Marketing, and/or Partnerships is strongly desired Some experience hosting webinars Dynamic, consultative approach to finding solutions Adaptable and flexible in a fast-paced, dynamic environment Demonstrated excellence with verbal and written communications and time management The Switchlist team offices in Cincinnati, at Fueled Collective in Rookwood Exchange, however employees are most often working from home / remote.
    $29k-49k yearly est. 60d+ ago
  • Client Engagement Specialist - PC Connection

    Connection 4.2company rating

    Specialist job in Wilmington, OH

    Introduction From configuration to packaging and shipping, every detail matters when it comes to the seamless delivery of IT. Join the team that makes logistics and custom configuration look easy. Working under minimal supervision of the Manager of Customer Experience, referring only exceptional problems and issues for management review or approval, the Client Engagement Specialist ensures exceptional service delivery and execution for complex, enterprise accounts, ensuring that procedures, processes, data collection and reporting are all executed in a timely and precise manner. Ensures Service Level Agreements (SLAs) and new services are executed flawlessly across all verticals within the Technology Integration and Distribution Center. The Client Engagement Specialist influences cross-functionally to develop and implement solutions that increase the Customer's loyalty and lifetime value. What We Do: We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department. Who We Are: Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us: You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days Check us out by viewing the link below. ************************************************** Responsibilities * Ensures exceptional service delivery and execution for complex, enterprise accounts, ensuring that procedures, processes, data collection and reporting are all executed in a timely and precise manner. * Builds and maintains strong client engagement through: * Frequent interactions with sales and services verticals. * Acting as the voice of the client or customer. * Monitoring key account health metrics and internal SOP compliance. * Answering all sales inquiries within established SLAs. * Handling account administration and overseeing operational activities within the facility. * Ensuring customer or client escalations and concerns are proactively addressed, and that root cause analysis is conducted for non-performance. * Developing program strategies that support customer or client satisfaction and loyalty. * Providing proactive recommendations for continuous improvement. * Advising on infrastructure requirements and improvements needed to meet evolving client needs. * Collaborates with analytics team on customer or client data and their trends for optimizing implementation, execution, and the client experience. Assesses health of account, OSAT and client lifetime value. * Influences Senior leadership on prioritizing most impactful improvements and investments to retain and grow their customer portfolio. Requirements * Degree requirements: Bachelor's Degree in Business, Project Management, Sales or the equivalent combination of education and work experience. * 100% ONSITE position in our beautiful Wilmington, Ohio facility. * Strong relationship building skills; excellent communication and follow-through. * Strong organizational knowledge and ability to drive flawless execution to standards and SOPs. * Highly collaborative and able to influence Sr. Leadership to drive improvements and change based on client feedback * Ability to listen to client needs and identify solutions. * Proven experience managing projects and delivering expectations, both internally and directly with clients. * Proven success at working collaboratively with sales, PMOs, and technical solutions providers to solve strategic problems. * Excellent skills in developing documentation, creating reporting and leading business reviews; intermediate to advanced Excel, Power BI, and PowerPoint skills. * Working knowledge of IT solutions including provisioning, data center, networking, security, in and out of warranty repairs and ITAD. * Working knowledge of JDA ERP and OMS to understand lifecycle of an order. * Working knowledge of typical client asset management systems, such as Asana and Service Now. * Excellent time management skills. * Learning agility to increase knowledge in all areas of the internal organization and broad client base.
    $22k-29k yearly est. 14d ago
  • Culinary & Hospitality Specialist PRN

    Ohio's Hospice 3.3company rating

    Specialist job in Troy, OH

    Job DescriptionWhat You Should Know About the Culinary and Hospitality Specialist Role: This is a PRN position located at Ohio's Hospice South Regions IPU's of Dayton, Middletown and Troy Varied shift hours of day/evening and will do a combination of both culinary (cook) and hospitality (cleaning) duties as well We provide superior care and superior services to patients at their end of life journey. Only those who have a heart for hospice will succeed The Culinary and Hospitality Specialist Essential Duties Are: Prepares and serves food using proper food handling and food safety techniques that tastes good and is served at the proper temperature and in an attractive manner in accordance with established standards. Maintains a clean and safe working environment. Ensures all assigned areas are kept clean and sanitary for the superior care of patients, familities, and staff. Qualifications: General education degree (GED) or High school diploma preferred. Related experience and/or training in preparing and cooking food. Active ServSafe certification preferred Computer skills sufficient to properly communicate and document daily tasks. Benefits & Perks: your health and happiness matters! We offer: Competitive Pay (we actually mean it!) Competitive Health, Dental, and Vision Insurance Short- & Long-Term Disability Life Insurance Paid Time Off Matching Retirement Plans Tuition Reimbursement Scrubs provided Organizational preceptor to assist with orientation and ongoing education Educational programs geared toward career advancement Career growth And much, much, more! Ohio's Hospice offers opportunity, advancement and a great foundation for growth to energetic people looking to serve our mission. Those who join our team are committed to providing superior care and service so our patients and their families can celebrate life. We provide our staff members with the resources and support to contribute and make a difference in the lives of patients and families every day. Come join a group of people that are wildly passionate about taking care of our patients and each other! As a member of our team, you'll have a chance to impact many lives. You may find a deeper meaning in your work or rediscover why you chose your profession in the first place. The passion you may have been missing in previous workplaces can be found at Ohio's Hospice of Dayton. Ohio's Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Ohio's Hospice is proud to be platinum certified through SAGECare, which provides training and consulting on LGBT aging issues to service providers. Ohio's Hospice welcomes those in the LGBT community to join our team.
    $30k-37k yearly est. 21d ago
  • VMS Billing Specialist (2025-3196)

    Prolink 4.2company rating

    Specialist job in Cincinnati, OH

    The VMS Billing Specialist position is within Prolink's Finance department and partners with key stakeholders to complete activities throughout the billing process, including data entry, allocation, approvals, and adjustments. RESPONSIBILITIES * Collaborate and communicate effectively with internal and external teams * Create and update Standard Operating Procedures * Understand and review client contracts * Respond timely to email requests * Participate in training sessions and webinars * Dispute and follow up on exceptions within contracted timeframes * Timely invoicing to clients based upon contract specifications and client requirements * Complete root cause analysis to prevent variances * Process adjustments (e.g. credits, debits) in an accurate, efficient manner to maintain accurate A/R balances.) * Work with assigned stakeholders to meet weekly cash goals * Review remittance for cash applications in timely manner * Complete Month End reconciliations * Perform other related duties as assigned REQUIREMENTS * Experience with vendor management systems and billing * 2+ years of experience in a related field * Excellent attention to detail, critical thinking, and communication skills * Able to work independently and with a team in a fast-paced environment * Able to prioritize job duties and efficiently organize work responsibilities * Able to be flexible and adaptable to meet tight deadlines, deliver results, and quickly pivot based on shifting priorities in a fast-paced work environment * Able to use a variety of business or technical programs to complete tasks * High level of integrity, motivation, accountability, perseverance, and alignment with Prolink's values PREFERENCES * Proficiency in Workday and Dynamics Candidates with additional and relevant experience, education, licensing, or certification beyond the role's requirements and/or specific to the nature of Prolink's business will be given additional consideration in the candidate selection process. If all minimum requirements are met, candidates with unique and/or diverse qualifications will also be given additional consideration. Internal Job ID: 318 We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by federal, state, or local law. For more information, please review our policy and resources HERE.
    $29k-38k yearly est. 49d ago
  • Process Expert II - Claims

    Elevance Health

    Specialist job in Mason, OH

    **Location: Ohio.** This role requires associates to be in-office **1 - 2** days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. _The MyCare Ohio Plan program is to deliver high‐quality, trauma informed, culturally competent, person‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs._ The **Process Expert II** supports the claims issue research and resolution for Home & Community Based Services (HCBS) by participating in project and process work. **How you will make an impact** Primary duties may include, but are not limited to: + Researches operations workflow problems and system irregularities. + Develops tests, presents process improvement solutions for new systems, new accounts and other operational improvements. + Develops and leads project plans and communicates project status. **Minimum Qualifications:** + Requires a BA/BS and minimum of 5 years experience in business analysis, process improvement, project coordination in a high-volume managed care operation (claims, customer service, enrollment and billing); or any combination of education and experience, which would provide an equivalent background. **Preferred Skills, Capabilities and Experiences:** + Ability to analyze workflows, processes, supporting systems and procedures and identifying improvements strongly preferred. + Claims issue research and resolution for Home & Community Based Services (HCBS) highly preferred. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. For candidates working in person or virtually in the below locations, the salary* range for this specific position is $66,880.00 to $100,320.00. Location(s): Columbus, OH. In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $27k-35k yearly est. 15d ago
  • Client Specialist

    Knitwell Group

    Specialist job in Cincinnati, OH

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Have open availability of 20 - 29 hours per week Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 01261 Kenwood, OH-Cincinnati,OH 45236Position Type:Regular/Part time Pay Range: $11.20 - $14.00 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $11.2-14 hourly Auto-Apply 60d+ ago
  • Commercialization Specialist II

    Lyons Magnus 4.5company rating

    Specialist job in Walton, KY

    Lyons Magnus leads the food industry with creativity and innovation, crafting top-quality products across all manufacturing phases, from raw materials to marketing. With over 2,000 diverse items for industrial ingredient and food service sectors, Lyons caters to leading restaurant chains nationally and internationally. At Lyons, our diverse and talented staff is the heart of our organization. We foster a thriving work environment where employees are engaged in shaping both the company's and their own future. The Commercialization Specialist II is a position in the R&D Dept. for Lyons Magnus, an international food and beverage manufacturer headquartered in Fresno, California. The position supports new product development and scale-up by designing, testing, and refining food processing methods. This role bridges R&D and manufacturing, ensuring that new products transition smoothly from pilot scale to full-scale production. The specialist works closely with product developers, engineers, project managers and operations/plant teams to validate processes, optimize formulations, and introduce innovative technologies to meet business and consumer needs. Hours: Schedule may vary; hours depend on production needs Location: Walton, KY Travel Requirements: Up to 40% - 50% Work Environment: Laboratory and production settings Requirements Essential Duties and Responsibilities Support scale-up of new food products from laboratory/pilot trials to commercial production. Partner with R&D and product developers to evaluate ingredient functionality and processing requirements. Design and execute plant trials to validate new processes and formulations. Document and refine processing parameters to ensure consistent quality and manufacturability. Collaborate with cross-functional teams to integrate new equipment or technologies. This role will work closely with Engineering and Operations to finalize process conditions and specific equipment requirements. Apply strong problem-solving skills and attention to detail to identify root causes, provide recommendations, and implement solutions. Provide technical expertise on processing feasibility during early product design stages. Prepare and maintain process documentation and technical reports. Analyze trial and production data to recommend process improvements and adjustments. Support R&D team during formulation development and scale-up with raw material needs, shelf-life study preparation/execution, and day after analysis.e Participate in continuous improvement projects focused on waste reduction, throughput enhancement, and cost savings. Lead and coordinate large pilot plant production runs for CLT's, market tests and saleable inventory. Knowledge, Skills and Abilities Experience running plant trials and pilot-scale experiments. Strong communication and teamwork abilities. Troubleshooting and problem solving. Strong analytical and problem-solving skills for experimental design and data analysis. Proficiency in data collection and process reporting. Ability to communicate technical information effectively across R&D and manufacturing teams. Knowledge of food safety regulations (GMP, HACCP, FSMA, SQF). Demonstrated project management skills. Required Qualifications Bachelor's degree in food science, Food Engineering, Chemical Engineering, or related field. Minimum 5-10 years of experience in food product development, process development, plant operations or manufacturing support. Must have strong product development skills in ingredient functionality, material selection, and formulation. Preferred Qualifications Experience with processing equipment such as mixers, homogenizers, evaporators, fillers, or packaging machinery. Hands-on troubleshooting skills for process and equipment Additional Information Our compensation program is designed to attract, motivate, and retain the very best people. Lyons Magnus offers a comprehensive benefits plan that include: Health, Dental Insurance, Life Insurance, Long Term Disability, Sec. 125, 401(k) plan, and more. If you meet these requirements and are eager to join a dynamic company poised for further growth, please respond with your cover letter, and salary requirements. To learn more about Lyons Magnus, LLC its products and core values, visit ******************* or follow us on Instagram or LinkedIn Lyons Magnus is an Equal Opportunity Employer and with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories. *This organization participates in E-Verify.
    $50k-69k yearly est. 11d ago
  • Communications Business Specialist

    Insight Global

    Specialist job in Cincinnati, OH

    A retail employer in the Cincinnati area is seeking a Communications Business Specialist to support the Facilities Maintenance & Engineering organization. This role serves as the central liaison connecting Energy, Capital, Maintenance, and Refrigeration teams with division and store stakeholders. Acting as an extension of the Facilities Engineering leadership team, you will drive clear, timely communication and change management for operational initiatives-simplifying technical updates, creating compelling content, centralizing communication workflows, coordinating governance cadences, and measuring adoption to ensure consistent messaging and smooth execution across divisions. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Bachelor's degree in Communications, Journalism, Public Relations, or related field. - Hands‑on change management experience (plans, stakeholder analysis, adoption measurement). - Exceptional writing, editing, and synthesis skills; able to simplify complex operational topics. - Meticulous organization and attention to detail; comfortable interfacing with senior leaders. - Proficiency with Microsoft 365 and collaboration/knowledge‑management platforms. - Retail operations experience-understands how updates land in divisions and stores.
    $47k-82k yearly est. 35d ago
  • Consumer Loan Specialist

    Curo Group Holdings Corp 4.7company rating

    Specialist job in Florence, KY

    If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! * Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. * Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. * Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. * Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. * Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. * Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. * Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. * Sales Mindset: Confidence in promoting products and services that meet customer needs. * Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. * Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. * Adaptability: Willingness to learn new systems and processes in a dynamic environment. * Team Player: A collaborative spirit with a desire to contribute to team success. * Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. * Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 13 Oblique Street, Florence, KY 41042 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $16.00 - $22.50 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
    $16-22.5 hourly Auto-Apply 13d ago
  • Post Entry Dispute Specialist

    DHL (Deutsche Post

    Specialist job in Erlanger, KY

    What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Delivery and Logistics Company in the world. Distinguished as No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. Start YOUR career with DHL today… We have an immediate career opportunity for a qualified Post Entry Billing Specialist in the International Trade Affairs and Compliance team at our Erlanger, KY location. In this role, you will facilitate compliance with US Customs regulations governing the oversight and control of DHL's brokerage operations. You will also monitor for adherence to DHL policies and procedures in the processing of such merchandise. Key Responsibilities: * Review entry disputes, determine validity and if DHL or customer error * Confirms all required documentation is present and work directly with customer if any documentation is missing * Makes correction to the entry * Files PSC, 520D or Protest depending on type & liquidation date * Files 3347 for IOR/UC correction * Processes voluntary tenders for additional duties owed * May also include: * Review & process cash disputes including entry and billing corrections * Perform internal import entry audits with a focus on regulatory requirements for classification, valuation, Importer of Record & Ultimate Consignee, Free Trade Agreement & Returned Goods status and DHL entry policies for Use of DHL as IOR or UC * Proper application of FTA status * Proper application of Returned Goods classification Skills & Qualifications: * Customs Broker's License preferred * Bachelor's Degree preferred * Import clearance, trade compliance experience * Ability to multi-task, set priorities and meet multiple deadlines in a fast-paced environment Employee Benefits & Incentives DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include: * Competitive Pay * Bonus/Incentive Programs * Retirement Savings - 401K with company match * Medical, Dental, Vision, well-being programs * Tuition Reimbursement * Generous Paid Time Off - Starting at 4 Weeks (PT/FT) * Paid Leave * Employee Discount Program * Employee Assistance & Work Life Program * Outstanding training opportunities DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: ********************************************* We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. ","title
    $22k-37k yearly est. 12d ago
  • Consumer Loan Specialist

    Attain Finance

    Specialist job in Florence, KY

    If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. Sales Mindset: Confidence in promoting products and services that meet customer needs. Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. Adaptability: Willingness to learn new systems and processes in a dynamic environment. Team Player: A collaborative spirit with a desire to contribute to team success. Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 13 Oblique Street, Florence, KY 41042 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $16.00 - $22.50 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
    $16-22.5 hourly Auto-Apply 15d ago
  • Customer Service Enrollment Specialist - In Office

    The Whittingham Agencies

    Specialist job in Clifton, OH

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 14d ago
  • Client Engagement Specialist - PC Connection

    Connection 4.2company rating

    Specialist job in Wilmington, OH

    Working under minimal supervision of the Manager of Customer Experience, referring only exceptional problems and issues for management review or approval, the Client Engagement Specialist ensures exceptional service delivery and execution for complex, enterprise accounts, ensuring that procedures, processes, data collection and reporting are all executed in a timely and precise manner. Ensures Service Level Agreements (SLAs) and new services are executed flawlessly across all verticals within the Technology Integration and Distribution Center. The Client Engagement Specialist influences cross-functionally to develop and implement solutions that increase the Customer's loyalty and lifetime value. What We Do We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department. Who We Are Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days Check us out by viewing the link below. ************************************************** Responsibilities Ensures exceptional service delivery and execution for complex, enterprise accounts, ensuring that procedures, processes, data collection and reporting are all executed in a timely and precise manner. Builds and maintains strong client engagement through: · Frequent interactions with sales and services verticals · Acting as the voice of the client or customer. · Monitoring key account health metrics and internal SOP compliance · Answering all sales inquiries within established SLAs · Handling account administration and overseeing operational activities within the facility · Ensuring customer or client escalations and concerns are proactively addressed, and that root cause analysis is conducted for non- performance · Developing program strategies that support customer or client satisfaction and loyalty · Providing proactive recommendations for continuous improvement. · Advising on infrastructure requirements and improvements needed to meet evolving client needs. Collaborates with analytics team on customer or client data and their trends for optimizing implementation, execution, and the client experience. Assesses health of account, OSAT and client lifetime value\ Influences Senior leadership on prioritizing most impactful improvements and investments to retain and grow their customer portfolio. Min USD $58,000.00/Yr. Max USD $73,563.00/Yr. Qualifications Degree requirements: Bachelor's Degree in Business, Project Management, Sales or the equivalent combination of education and work experience 100% ONSITE position in our beautiful Wilmington, Ohio facility. · Strong relationship building skills; excellent communication and follow-through. · Strong organizational knowledge and ability to drive flawless execution to standards and SOPs. · Highly collaborative and able to influence Sr. Leadership to drive improvements and change based on client feedback · Ability to listen to client needs and identify solutions. · Proven experience managing projects and delivering expectations, both internally and directly with clients. · Proven success at working collaboratively with sales, PMOs, and technical solutions providers to solve strategic problems. · Excellent skills in developing documentation, creating reporting and leading business reviews; intermediate to advanced Excel, Power BI, and Power Point skills. · Working knowledge of IT solutions including provisioning, data center, networking, security, in and out of warranty repairs and ITAD. · Working knowledge of JDA ERP and OMS to understand lifecycle of an order. · Working knowledge of typical client asset management systems, such as Asana and Service Now. · Excellent time management skills. · Learning agility to increase knowledge in all areas of the internal organization and broad client base.
    $22k-29k yearly est. Auto-Apply 19d ago
  • Culinary & Hospitality Specialist PRN

    Ohio's Hospice 3.3company rating

    Specialist job in Dayton, OH

    Job DescriptionWhat You Should Know About the Culinary and Hospitality Specialist Role: This is a PRN position located at Ohio's Hospice South Regions IPU's of Dayton, Middletown and Troy Varied shift hours of day/evening and will do a combination of both culinary (cook) and hospitality (cleaning) duties as well We provide superior care and superior services to patients at their end of life journey. Only those who have a heart for hospice will succeed The Culinary and Hospitality Specialist Essential Duties Are: Prepares and serves food using proper food handling and food safety techniques that tastes good and is served at the proper temperature and in an attractive manner in accordance with established standards. Maintains a clean and safe working environment. Ensures all assigned areas are kept clean and sanitary for the superior care of patients, familities, and staff. Qualifications: General education degree (GED) or High school diploma preferred. Related experience and/or training in preparing and cooking food. Active ServSafe certification preferred Computer skills sufficient to properly communicate and document daily tasks. Benefits & Perks: your health and happiness matters! We offer: Competitive Pay (we actually mean it!) Competitive Health, Dental, and Vision Insurance Short- & Long-Term Disability Life Insurance Paid Time Off Matching Retirement Plans Tuition Reimbursement Scrubs provided Organizational preceptor to assist with orientation and ongoing education Educational programs geared toward career advancement Career growth And much, much, more! Ohio's Hospice offers opportunity, advancement and a great foundation for growth to energetic people looking to serve our mission. Those who join our team are committed to providing superior care and service so our patients and their families can celebrate life. We provide our staff members with the resources and support to contribute and make a difference in the lives of patients and families every day. Come join a group of people that are wildly passionate about taking care of our patients and each other! As a member of our team, you'll have a chance to impact many lives. You may find a deeper meaning in your work or rediscover why you chose your profession in the first place. The passion you may have been missing in previous workplaces can be found at Ohio's Hospice of Dayton. Ohio's Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Ohio's Hospice is proud to be platinum certified through SAGECare, which provides training and consulting on LGBT aging issues to service providers. Ohio's Hospice welcomes those in the LGBT community to join our team.
    $29k-37k yearly est. 21d ago
  • Process Expert II - Claims

    Elevance Health

    Specialist job in Cincinnati, OH

    **Location: Ohio.** This role requires associates to be in-office **1 - 2** days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. _The MyCare Ohio Plan program is to deliver high‐quality, trauma informed, culturally competent, person‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs._ The **Process Expert II** supports the claims issue research and resolution for Home & Community Based Services (HCBS) by participating in project and process work. **How you will make an impact** Primary duties may include, but are not limited to: + Researches operations workflow problems and system irregularities. + Develops tests, presents process improvement solutions for new systems, new accounts and other operational improvements. + Develops and leads project plans and communicates project status. **Minimum Qualifications:** + Requires a BA/BS and minimum of 5 years experience in business analysis, process improvement, project coordination in a high-volume managed care operation (claims, customer service, enrollment and billing); or any combination of education and experience, which would provide an equivalent background. **Preferred Skills, Capabilities and Experiences:** + Ability to analyze workflows, processes, supporting systems and procedures and identifying improvements strongly preferred. + Claims issue research and resolution for Home & Community Based Services (HCBS) highly preferred. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. For candidates working in person or virtually in the below locations, the salary* range for this specific position is $66,880.00 to $100,320.00. Location(s): Columbus, OH. In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $27k-35k yearly est. 15d ago

Learn more about specialist jobs

How much does a specialist earn in Hamilton, OH?

The average specialist in Hamilton, OH earns between $25,000 and $86,000 annually. This compares to the national average specialist range of $32,000 to $104,000.

Average specialist salary in Hamilton, OH

$46,000

What are the biggest employers of Specialists in Hamilton, OH?

The biggest employers of Specialists in Hamilton, OH are:
  1. Bass Pro Shops
  2. Cracker Barrel
  3. Darden Restaurants
  4. Tennessee State Government
  5. Aveda Institutes, & Nurtur Salon & Spas
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