Specialist Jobs in Harrisburg, PA

Provide IS technical support at the plant level, acting as client support and first responder to issues relating to plant IS and process control systems. • Represent the needs of the plant and act as liaison between the plant and Corporate IS functions. • Support Corporate IS projects involving computers and networking systems at the plant level. • Provide IS support services to user departments in identifying, evaluating, implementing and maintaining computer-based solutions to business problems. The Assoc Systems Support Specialist may delegate to others to support multiple shift operations but shall retain overall responsibility. Ongoing responsibilities include: hardware and software support for Windows PC's, printers, network equipment, time clocks, bar code systems, IP phone system, paging system, and any other IS related work as required by manager. Responsibilities: End User Support • Respond to plant user support needs as assigned by the Help Desk process. This includes PC software and hardware, printers, WinSPC, Barcode systems, LPR, PI, AIM, MPS, LMS, and timeclocks. Troubleshoot and correct problems as possible. Verify correct configurations and connectivity prior to coordinating assistance with next levels of support. Facilitate MyAccess requests, user training, and manage user accounts as required. Desktop/Laptop System Installation and Maintenance • Install software and install new PC's, re-image PC's as necessary, coordinate requests for new PC's, provide PC hardware and software troubleshooting and repairs. Install new software when required by corporate projects. Maintain current list of al IS related enterprise assets. Support Corporate IS Projects and Upgrades • Work with corporate and local plant staff on implementation of corporate driven hardware, software, and network infrastructure projects. Facilitate communications to plant staff of system upgrades and IS projects. IS Systems Management and Maintenance • Provide on-site monitoring and support for corporate servers and local area network (LAN). Coordinate service requests for wireless devices, laser printers, bar code printers, IP phones, and timeclocks. Provide support for paging system, coordinating hardware support with outside resources as needed. Coordinate assistance from next level(s) of support as needed. Support Process Control Network and Systems • Support VMWare Server farm running 100 virtual machines for plant SCADA and HMI systems. Maintain virtual machines running support and programming software for the EES department. Maintain thin clients network and support continued upgrade of systems to thin client - VM architecture. Plant Applications • Support plant developed/purchased applications. This includes development support, troubleshooting, testing, training, and upgrades. Assure applications are compatible with current hardware and software and comply with IS and Engineering guidelines. Disaster Recovery • Coordinate local plant Disaster Recovery plans and activities with appropriate IS Department groups and individuals to assure policies are being followed. Maintain clones of virtual machines for process control network. Act as the “Plant Owner” of the local computer room(s), assuring that security, fire protection, utility supply, etc. are well maintained, in order, and clean. Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities: • Must demonstrate the client Values. • Proficiency of the English language • Works safely and follows all established plant policies and procedures • Possess good time management • Possess good math skills • Follows directions and pays attention to details • Ability to work independently and in group environment • Possess good communication skills both written and verbal • Demonstrated ability to handle multiple priorities • Proficient knowledge of personal computers and printers • Proficient knowledge of Windows Server and Windows 10 operating systems • Proficiency in management of VMWare virtual environments. • Knowledge of network communications and hardware (Cisco) • Some knowledge of programming languages, databases. • May be required to flex work hours based on need • Understanding of when to address issues and when to hand support off to next level for resolution. This description covers the most significant duties performed but does not exclude the performance of other minor related work assignments, the inclusion of which would be in conformity with the factor degrees assigned to the job. This job has responsibilities that encompass food safety and food quality. Must follow food safety and quality control standards, safety regulations, and standard operational methods and procedures. Minimum Education and Experience Requirements: Education: • Associates Degree or relevant certification preferred Experience: • Minimum 2 years of experience with computer end user support

About HMS We shape the connected world! HMS Networks makes the World more connected, productive and sustainable. HMS industrial communication products enable millions of machines such as robots, drives and air-conditioners to get connected to software and systems - A necessity to meet the future demands for energy efficiency and sustainability. Position Summary The primary duty of the Customer Support Specialist will be to provide world-class first level response for incoming inquiries from customers and channel partners via telephone, e-mail, and the web. The Customer Support Specialist will possess skills to identify root problems and significant opportunities, and forward customer concerns to the proper internal department who can provide guidance for technical or business issues. Primary Responsibilities Provide prompt, courteous, and effective phone and email support to customers and channel partners including asking questions and quickly identify root issue of customer / channel partner. Properly identify (triage) issues and engage other HMS Networks departments when necessary (technical support, field sales, inside sales, channel partners) in a manner that is not cumbersome to the customer / channel partner. Identify HMS Networks part numbers and products. Ability to read and interpret a technical product data sheet. Enter & process customer/channel partner's purchase order Provide correct literature to customers / channel partner (data sheets, catalogs, brochures). Minimum Requirements 2+ years' experience providing customer support in a technical/engineer industry. 2+ years' experience in a customer support / inside sales role working in a call center environment. Ability to handle a work volume of 10 - 15 incoming customer / channel partner calls per hour. Demonstrates oral and written communication skill to effectively interface with all levels of company management and staff, customers and outside business contacts. Attention to detail and accurate recordkeeping abilities are a must. Must have a basic understanding of Microsoft Office applications. Proficiency with English language to provide both written and verbal communication. Must be a team player. Ability to work independently HS Diploma/GED Preferred Qualifications 3 years of Customer Service experience Continued education relevant to type of work Working Conditions Indoors, mostly sedentary Travel 0-10% HMS Networks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HMS Networks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

BHS Corrugated is seeking a Digital Print Electrical Operations Specialist to join our growing team in Carlisle, PA! We are seeking a skilled and motivated Digital Print Electrical Operations Specialist to join our team. This role is essential for ensuring the successful installation, service, troubleshooting, support, and operation of digital printers integrated with corrugating machinery. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work independently while representing our company at customer sites. This is a hybrid position in Carlisle, PA and requires less than 75% travel. Candidates must live within a reasonable commuting distance of Carlisle, PA. Candidates outside of the Carlisle, PA area will not be considered. Responsibilities: Operate and troubleshoot large-format, high speed digital printing equipment inside of corrugator operations. Perform color management tasks, including calibration, profiling, and color correction, to ensure consistent and accurate color output. Prepare digital files for printing, including file optimization, layout, and imposition. Perform routine maintenance and cleaning of printing equipment to maintain optimal performance. Monitor and maintain inventory of printing supplies, inks, and media to ensure timely replenishment. Collaborate with the design and production teams to understand project requirements and deliver high-quality printed products. Requirements: Technical or trade school education, an Associate's degree, or equivalent experience is required. Must be willing to travel approximately 75% of the time, often on short notice, within the US, Canada, and Mexico. Ability to work both independently and collaboratively with customers, subcontractors, and team members. Strong electrical aptitude, with the ability to read and interpret electrical schematics. Experience with PLC controls and programming is a plus. Knowledge of drives, servos, and process control systems is a plus. Proficiency in basic computer skills, including the full Microsoft Office suite. Experience with corrugating machinery is advantageous but not mandatory. Familiarity with digital printers, especially those with AGFA printheads, is a plus but not required. Knowledge of E-Plan and Bosch Rexroth IndraWorks DS is an advantage. Programming skills in Siemens S7, TIA Portal (SCL), drive and control technology are desirable. Position requires the physical ability to stand and walk for extended periods, perform bending and twisting motions, safely lift and maneuver objects weighing at least 30 pounds, navigate and walk over equipment, ascend and descend ladders and stairs, and work effectively in both hot and cold environments. Pay & Benefits: This is a full-time position offering $39-$44/hour plus benefits as seen below: Medical, Dental, Vision and Insurance Company-Paid Life Insurance Company-Paid Short-Term Disability Insurance Company-Paid Long-Term Disability Insurance Generous 6% 401(k) Match Vacation / Paid Time Off Tuition Reimbursement Legal Assist and ID Theft Employee Assistance Program About BHS: BHS is the world's largest provider of solutions for the corrugated industry. We are a privately-owned company, headquartered out of Germany, with more than 50 years in the corrugated industry. BHS has been in North America for 30 years, primarily focusing on the sales and service of corrugated equipment.

About NGT Corporation: Founded in 1989, NGT Corporation is a master franchisee of the COVERALL brand. We opened our first Regional Support Center in Baltimore, MD, and have since expanded along the East Coast with eight additional Regional Support Centers to better serve our clients and foster business growth. What You Will Do: Serve as an expert resource for commercial businesses, offering routine cleaning services. Conduct outbound calls on pre-screened leads from our Harrisburg, PA regional support office in the mornings. Spend afternoons working in the field, prospecting an assigned territory. Conduct in-depth initial consultation visits with potential new clients to secure their business. Educate potential clients on specialized cleaning service options, collaborating with the operations team to find the best solutions. Act as the liaison between clients and the operations team for new customer start-up. What Will Make You Successful: Achieve daily production benchmarks (outbound calls and door knocks) to schedule appointments with potential clients. Deliver an empathetic and exceptional sales experience as the first point of contact for new clients. Qualifications: Ability to multitask, including talking on the phone and taking notes on the computer. Proficiency and or/ability to learn and navigate internal CRM systems. Successful completion of the new hire training program. Two or more years of experience in B2B or C2C sales preferred but not required. Rece recent or upcoming college graduates welcome Schedule: 40-hour work week, Monday to Friday, 8 AM - 5 PM with a 1-hour lunch break Mornings in the office conducting a minimum of 40-50 outbound calls on pre-qualified leads. Afternoons in the field attending scheduled appointments or door knocking to obtain new cleaning contracts. Compensation: Base Salary: $40,000 - $45,000 (plus commission) On Target Earnings: $60,000 - $75,000 (uncapped commission opportunities) Benefits: 401(k) with match Health, Vision, and Dental Insurance Paid Time Off Annual tropical trip for hitting sales goals (2024 Sales Reps won a trip to Secrets St. James @ Montego Bay) Bi-weekly fuel and cell phone allowances Great work-life balance (no weeknights or weekends) About Coverall: Since 1985, Coverall has empowered thousands of individuals to build successful commercial cleaning businesses under the Coverall brand. We provide Franchise Business Owners with comprehensive training and certification in our Core 4 Process, based on CDC and AORN standards for effective cleaning and disinfecting. With the demand for Coverall's services at an all-time high, there has never been a better time to join our Harrisburg Regional Support Office Sales Team.

Candidate will be a member of the Workstation Support Team located in Central Office/Harrisburg. This team is responsible for supporting workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc.) The candidate will be responsible for maintaining device compliance and health; this includes tracking down PC's that have broken SCCM clients, are out of compliance with updates, or are reported to have application or operating system issues. Required/Desired/Highly desired Skills: Deploying PC's and providing support to end users in a large enterprise environment (1,000 PC's +). (Required 3 Years) Develop, test, maintain PC images. (Required 3 Years) Experience supporting PC's in a large domain environment. (Required 3 Years) Install and configure PC hardware and peripherals. (Required 3 Years) Repair PC's by replacing hard drives, motherboards, memory, etc. (Required 3 Years) Experience with security, disk encryption, and anti-virus products on Microsoft Windows PC's, laptops, and Apple OSx MAC's. (Required 3 Years) Knowledge of Active Directory and experience troubleshooting GPO's and name resolution. (Required 3 Years) Experience with managing profiles and certificates on Microsoft Windows PC's, laptops, and Apple OSx MAC's. (Required 3 Years) Experience supporting Microsoft Windows PC's, laptops, and Apple OSx MAC's using remote tools (SCCM remote, RDP, ARD) (Required 2 Years) Application Support for MS Office 365 on Microsoft Windows PC's, laptops, and Apple OSx MAC's. (Required 2 Years) Experience integrating Macintosh systems into an Active Directory Domain environment. (Required 1 Years) Scripting with VBS and PowerShell (Highly desired 2 Years) Configuration Management Console queries and reporting. (Highly desired 2 Years) SCCM OSD Task Sequences, thorough understanding of their implementation and how to create and optimize. (Highly desired 2 Years) Experience using the Microsoft Desktop Optimization Pack (MDOP) technologies and Microsoft Deployment Tool Kit (MDT). (Highly desired 2 Years) Microsoft Certification. (Highly desired 2 Years) Able to communicate in a clear manner. (Desired) Change oriented - improve processes and confront difficult circumstances in creative ways. (Desired) Demonstrated customer focus; building strong customer relationships. (Desired) Effectively evaluate information to make correct decisions. (Desired) Strong problem solving skills, able to narrow scope of problems, eliminate irrelevant information. (Desired) Strong team player - collaborate with others, be open to other ways of doing things. (Desired) Interested in emerging technologies demonstrated through training and attending technical events. (Desired)

*Full on site (5 day/wk)* *Harrisburg, PA* *Contract/Contract-to-hire* The Information Technology (IT) Technical Support series describes work in the support of technical issues related to the use of our clients IT devices, systems, and services.This is entry-level technical work in the provision of routine technical assistance to users of commonwealth IT devices, systems, and services; and in the installation, operation, and maintenance of IT hardware, software, and peripheral devices. An employee in this job provides routine workstation and user support services based on established standards and guidelines. Work involves receiving calls for assistance; documenting problems; and diagnosing, troubleshooting, and resolving routine hardware and software problems. Work includes setting up and installing personal computers (PCs) and associated peripheral hardware such as printers, scanners, and desktop hardware components; and installing and configuring operating systems, applications, and other software on PCs and peripheral hardware. Work is performed independently and reviewed for adherence to operating procedures and overall customer satisfaction. *Responsibilities:* * Work is differentiated from the lower-level job based on the responsibility for independently diagnosing, troubleshooting, and resolving routine user support issues with hardware, software, peripheral devices, and connectivity; and independently setting up workstation equipment with standard configurations. * Troubleshoots a wide range of routine user issues with hardware, software, peripheral devices, security, and connectivity according to established guidelines. * Seeks general information on non-routine and unique user issues, logs tickets, and refers the individual to the appropriate IT support team or higher level Technician for follow-up and resolution. * Configures various models of desktops, laptops, and other devices for employee workstations based on standard procedures and processes. * Installs standard configurations and updates to operating systems, software tools, and printers on the network or users' desktops, laptops, and devices; and updates the licensing repository as needed. * Sets or disables appropriate access controls and authorities based on established guidelines. * Configures user permissions, email accounts and settings, identifications, and wireless profiles based on storage parameters and guidelines. * Prioritizes help desk tickets based on business need, urgency, and user. * Troubleshoots and establishes secure external connections to the network or desktops using secure remote access technology. * Performs preliminary assessment of hardware, peripheral devices, software, access, and asset management needs in preparation for new users, user relocations, or new asset deployments; and confirms inventory with higher level Technician or Supervisor. * Maintains inventory according to standard guidelines for allocating and receiving IT assets; and tracks data within asset management systems. * Administers security groups and modifies user and group accounts in active directories. * Performs related work as required. *Required Skills:* * Knowledge of the component parts of a personal computer. * Knowledge of peripheral hardware devices such as printers, modems, and scanners, and their associated functionality. * Knowledge of PC and peripheral hardware installation and configuration processes. * Knowledge of PC software installation and configuration processes. * Knowledge of computer operating systems. * Knowledge of the use and functionality of Microsoft Office Suite software. * Ability to read and interpret IT manuals, procedures, and specifications. * Ability to communicate effectively orally. * Ability to communicate effectively in writing. * Ability to establish and maintain effective working relationships. * MINIMUM EXPERIENCE AND TRAINING: (NOTE: Based on the Entry Level Knowledges, Skills, and Abilities) * Completion of the IT Help Desk Apprentice program (commonwealth title). Job Type: Contract Pay: $15.00 - $17.00 per hour Schedule: * 8 hour shift * Day shift * Monday to Friday Work Location: In person

Join a renowned healthcare organization rooted in a legacy of excellence, innovation, and community impact. Be part of a collaborative team where your contributions support a mission-driven institution dedicated to advancing patient care, education, and professional growth in a dynamic and rewarding environment. Here's what you'll be doing: The Clerical Support Specialist provides administrative and clerical support to ensure efficient patient account management, claims processing, and communication with patients and insurance providers. Process and manage mail, scan, fax, and maintain accurate records for patient accounts. Support claims processing by handling document requests and sending itemized bills. Manage voicemails, emails, and follow-up calls with patients and insurance providers. Ensure confidentiality, track documents, and escalate unresolved issues as needed. Here's what you'll have: High School Diploma or equivalent Strong administrative skills, proficiency with office equipment, excellent organization, multitasking ability, and adaptability in a fast-paced environment. Here's what you'll get: Above market rate of $21.00 per hour Great Benefits Friendly coworkers Supportive management invested in your success

Stoner, Inc. has been Formulating Excellence since 1942! Located in the heart of Lancaster County, we are a family-owned, entrepreneurial-based company that has and continues to experience growth in North America and on the global stage. We specialize in formulating, manufacturing, and delivering top-notch products directly to our customers. Our consumer brands include Stoner Car Care Products, Invisible Glass, the #1 selling automotive glass cleaner brand in the USA, and Lift Off. Stoner Inc. is a past recipient of the prestigious Malcolm Baldridge National Quality Award. Our growth and personal rewards are built upon the skills, innovation, and dedication of a team driven to serve, learn, and grow. Position Overview Stoner Inc. is searching for a creative and self-motivated individual to join our eCommerce team to help maintain and expand our ecommerce platforms. These channels include our internal brand websites, Amazon, Wal-Mart.com, and HomeDepot.com, along with a variety of other third-party marketplaces. This individual will be involved with new and ongoing projects. The eCommerce Specialist will play a crucial role in the day to day, short-term, and long-term goals at Stoner. Job Responsibilities · Ownership of Amazon product listings. Enhance and monitor product listings including titles, bullet points, product descriptions, images, and brand stores with additional visual and textual content to improve customer experience (A+ content, Amazon Posts, etc.). · Create and manage cases with Amazon Support to resolve any content or operations issues that arise. · Responsible for new product setup in Amazon Vendor Central, Seller Central, and Walmart Seller Center. · Create and design Amazon Posts using unique social media posts generated by self or Marketing team. · Identify and monitor Amazon suppressed products and assist with having listings reinstated. · Perform A/B testing for titles, bullets, descriptions, A+, and images. · Provide regular reporting, insights, and recommendations on .com requirements and product optimization for various platforms. · Upload product data from various internal teams (images, copy, video, etc.) to eCommerce platforms such as Walmart and D2C Shopify sites. · Updating and maintaining inventory levels for various eCommerce marketplaces. · Work with the eCommerce & Marketing Team on projects as needed. Qualifications & Experience · Bachelor's Degree in Business or Marketing or equivalent experience preferred. · Proficient in all Microsoft applications, with an emphasis in Microsoft Excel. · Proficient in Adobe Creative Cloud · 1-2 year(s) experience managing eCommerce marketplaces for consumer brands (Amazon is preferred - Vendor and/or Seller Central) · Detail-oriented and ability to multitask · Strong verbal and written communication skills Benefits: · Health insurance · Dental insurance · Vision insurance · Life & Disability insurance · Paid holidays and PTO · 401(k)

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description This role will assist in the implementation of model based definition for 3D designs and their use in manufacturing practices, especially inspection. MUST HAVE: Experience with metrology equipment including but not limited to: CMMs Vision Systems CT scanners Experience with 3D modeling and annotations using GD&T methods SPC and data management understanding Metrology methods for 3D models Offline programming experience including but not limited to Volume Graphics Solid GD&T and or GPS knowledge Inspection equipment BS in related engineering field Creo 2.0, NX or equivalent CAD experience Interfaces with other applications Additional Information Good comm skills are a big priority Duration: 6+ Months Interview Mode: Phone and SKYPE

...** The purpose of this role is to mitigate supply chain risk that could potentially impact Ford Motor Company's Manufacturing Operations. You will be responsible for working with and resolving a caseload of operationally and financially distressed production supplier that requires onsite support to mitigate risk. Develops and delivers risk mitigation strategies aimed at protecting Ford's Vehicle and Powertrain production plans. Executes interim and permenant corrective actions with supplier(s) to ensure robust supply signal to Ford Motor Company, and alignment with Ford's Supply Chain Organization's business objectives. Position communicates to all levels of the organization, within the function as well as other functions and suppliers. **What you'll do...** + The goal of Ford's Critical Supply Team is "no lost unit" against its production plan. + Up to 75% travel to supplier locations when required for on-site support of production, launch and build-out. Availability to work weekends & off shifts is required. + Ability to assess complex supply chain issues and lead teams in a cross functional environment to develop creative solutions. + Conduct onsite evaluations of Critical supplier sites for manufacturing and quality related opportunities + Assess metrics supporting supplier critical issues or sufficiency plan resolution. + Assess supplier production schedules and potential impacts to Ford production. + Summarize complex issues with resolutions and effectively communicate to leadership. + Resolve complex capacity constraints to resolution with goal of eliminating potential plant disruptions and associated premium transportation. **You'll have...** + 5+ years working experience in Manufacturing Operations + Bachelor's degree in Industrial Engineering, Mechanical Engineering, Supply Chain, Business Administration or related experience required. + A strong working knowledge of manufacturing processes; practices in lean measures driving operational efficiency; 8D problem solving and program management experience is required. + Up to 75% travel required; ability to travel to supplier plant locations when required for onsite support of operationally distressed suppliers. Must be available on weekends as required + Ability to be flexible and at times work extended and non-core hours to drive urgency in ensuring Ford supply is protected and worked to resolution + Proficient in computer skills -MS Suite/Excel, Data gathering, interpretation & utilization to drive problem solving. **Even better, you may have...** + Bachelor's degree in Industrial Engineering preferred + Strong leadership, communication, and agile problem-solving skills are necessary to be successful in this position. + Ability to speak and write in the English language fluently to effectively communicate with global team. + Deep understanding of how efficient Supply Chains work + Self-motivated/independent/resourceful. Anticipates business needs and is comfortable dealing with ambiguity and partnering with supplier and cross-functional teams to focus on urgently resolving Issues and drive sustainability disciplines. + Understanding of Ford APQP, Industrialization, and PPAP in delivering Quality, Capacity Verification & Operational Sustainability Disciplines + Helpful Ford Systems knowledge - SIM, CMMS, VPP, OTG, & WERS experience. _You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!_ As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including: - Immediate medical, dental, vision and prescription drug coverage - Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more - Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more - Vehicle discount program for employees and family members and management leases - Tuition assistance - Established and active employee resource groups - Paid time off for individual and team community service - A generous schedule of paid holidays, including the week between Christmas and New Year's Day - Paid time off and the option to purchase additional vacation time. For more information on salary and benefits, click here: ********************************** (https://urldefense.com/v3/\_\_**********************************\_\_;!!N\_LtwI-RPugbI9wg0dJn!ArCEoABw-6Uf\_TLeoT\_Ham79FDEwsLyVzxEK-f8YT0yJWoRpuFQYYIKC\_b7xABRPnww-8KskjWjpMk6j$) This position is a range of salary grades **7-8** . Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************. Onsite work of up to three days per week may be required for candidates within commuting distance of a Ford hub location. #LI-Hybrid LI-JAR **Requisition ID** : 41170

Headquartered in New Jersey (U.S), Cygnus Professionals Inc. is a next generation global information technology Solution and Consulting company powered by strong management and leadership team with over 30 person years of experience. Today, Cygnus has strong footprints in more than 4 countries with more than 25 satisfied customers. We strive to extend our presence across industries and geographies with our industry-focused business excellence. Cygnus Professionals Inc. has been named by the US Pan Asian American Chamber of Commerce Education Foundation (USPAACC) as one of the “Fast 100 Asian American Businesses” - joining the country's fastest-growing Asian American-owned companies, based on percentage revenue growth over the immediate past two years. Job Title: Workstation Specialist Location: Harrisburg, PA Duration: 6 Months Position Type: Contract Interview Type: In-Person Job Description: Provide workstation, laptop, and Mac support; including deployment, configuration, and troubleshooting. ***This requisition requires onsite in-person first round interviews only.*** ***Client would prefer candidates local to the Harrisburg, PA Area.*** Candidate will be a member of the Workstation Support Team located in Central Office/Harrisburg. This team is responsible for supporting workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc.) The candidate will be responsible for maintaining device compliance and health; this includes tracking down PC's that have broken SCCM clients, are out of compliance with updates, or are reported to have application or operating system issues. Essential Responsibilities • Monitor incident queues for issues and take ownership and assist customers as required • Keep all support tickets up to date and well documented • As required, provided documentation on issue resolution for other teams • Monitor and report on PC issues, escalate issues; work with other teams including SCCM, Active Directory, Security, and the IT Service Desk. Qualifications Required Skills: Deploying PC's and providing support to end users in a large enterprise environment (500 PC's +). Required 3 Years Develop, test, maintain PC images. Required 3 Years Experience supporting PC's in a large domain environment. Required 3 Years Install and configure PC hardware and peripherals. Required 3 Years Repair PC's by replacing hard drives, motherboards, memory, etc. Required 3 Years Experience with security, disk encryption, and anti-virus products on Microsoft Windows PC's, laptops, and Apple OSx MAC's. Required 3 Years Knowledge of Active Directory and experience troubleshooting GPO's and name resolution. Required 3 Years Experience with managing profiles and certificates on Microsoft Windows PC's, laptops, and Apple OSx MAC's. Required 3 Years Experience supporting Microsoft Windows PC's, laptops, and Apple OSx MAC's using remote tools (SCCM remote, RDP, ARD) Required 2 Years Application Support for MS Office 365 on Microsoft Windows PC's, laptops, and Apple OSx MAC's. Required 2 Years Experience integrating Macintosh systems into an Active Directory Domain environment. Required 1 Years Scripting with VBS and PowerShell Highly desired 2 Years Configuration Management Console queries and reporting. Highly desired 2 Years SCCM OSD Task Sequences, thorough understanding of their implementation and how to create and optimize. Highly desired 2 Years Experience using the Microsoft Desktop Optimization Pack (MDOP) technologies and Microsoft Deployment Tool Kit (MDT). Highly desired 2 Years Microsoft Certification. Highly desired Able to communicate in a clear manner. Desired Change oriented - improve processes and confront difficult circumstances in creative ways. Desired Demonstrated customer focus; building strong customer relationships. Desired Effectively evaluate information to make correct decisions. Desired Strong problem solving skills, able to narrow scope of problems, eliminate irrelevant information. Desired Strong team player - collaborate with others, be open to other ways of doing things. Desired Interested in emerging technologies demonstrated through training and attending technical events. Desired Additional Information All your information will be kept confidential according to EEO guidelines.

Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. Job Description Title: DME Specialist Duration: 3+ Months (Possible extension) Location: Harrisburg, PA, 17112 Position Summary: Under the direction of the Supervisor, Patient Care Management functions in the intake area. Responsible for intake specialist duties, Durable Medical Equipment responsibilities, as well as assisting with the orientation and training of intake specialists. Principal Accountabilities: · Under the direction of the supervisor, assists in training, educating and guiding the development of new and existing intake specialists and Durable medical equipment specialists. · Adheres to Standard Operating Procedures, Process Standards and Policies and Procedures. · Utilizes and has knowledge of phone / service level requirements for compliance with governing bodies and standards. · Performs intake functions to meet real time, or as near to real time as possible, standards for departmental operations. · Responsible for pre-certification and recertification process for Durable Medical Equipment and selected outpatient therapies. · Interacts with internal and external customers in a real time manner to promote quality and excellent customer service. · Authorizes services based on Plan Guidelines. If unable to approve, submits the request to Medical Director for medical necessity determination. · Receives information about care delivery service to members via facsimile, telephone, or letter. Create new member specific case in software program when indicated. Document information in software program. · Completes detail lines in MEDecision to reflect authorization or denial of services. · Verifies and documents member eligibility. · Routes case to appropriate Clinical Coordinators, Case Managers, DME specialists for continuation of medical necessity review process. · Communicates case specific information as indicated to Health Plan providers. Information includes, but is not limited to member identification number, provider identification number, Health Plan personnel/departmental telephone numbers, and case reference number. · Maintains professional, customer service focused demeanor in telephonic interactions with providers. · Meets individual required goals and contributes to the departmental service level standards for : Average speed of answer, Call abandon rate, Average “hold time” · Maintains a current knowledge base of computers and systems, and participates in learning and applying updates and changes. · Documents compliance with prior authorization process, Policy and Procedures. · Participates in Quality Reviews and Timeliness studies and achieves performance results at or above thresholds established by management. · Delivers customer service in a professional manner in all contacts. · Performs other related duties and projects as assigned. · Adheres to Health Plan's Policies and Procedures. · Supports and carries out the Mission and Values · Complies with Plan, DPW and HIPAA confidentiality requirements protecting member personal identifiable health information. Key Competencies/Success Factors: · Understanding of healthcare delivery system. · Demonstrated knowledge of medical terminology. · Problem solving skills. · Grammar/Proof reading skills. · Customer service and interpersonal skills. · Excellent telephone demeanor and skills. · Excellent oral and written communication skills. · Proficient PC skills in a Windows based environment. · Adheres to scheduled work hours. · Demonstrates knowledge of durable medical equipment. Position Qualifications/Requirements: · Education and Training: High School Diploma and some college classes preferred. · Experience: Minimum one-year general office or customer service experience required. Work experience in healthcare setting utilizing medical terminology highly recommended. · Licenses, Registrations or Certifications: None Required. If you are not interested in looking at new opportunities at this time I fully understand. I would in that case be appreciative of any referrals you could provide from your network of friends and colleagues in the industry. We do offer a referral bonus that I'd be happy to extend to you if they turn out to be a great fit for my client. Qualifications Position Qualifications/Requirements: · Education and Training: High School Diploma and some college classes preferred. · Experience: Minimum one-year general office or customer service experience required. Work experience in healthcare setting utilizing medical terminology highly recommended. · Licenses, Registrations or Certifications: None Required. If you are not interested in looking at new opportunities at this time I fully understand. I would in that case be appreciative of any referrals you could provide from your network of friends and colleagues in the industry. We do offer a referral bonus that I'd be happy to extend to you if they turn out to be a great fit for my client. Additional Information Kind Regards Sumit Agarwal 732-902-2125

Project Review Specialist As our nationwide growth accelerates, our Project Review Team in Mechanicsburg plays a key role in driving forward our mission of Bringing Happiness to Every Home. As a Project Review Specialist at West Shore Home, you will contribute to this mission by ensuring projects are in-scope by reviewing measurements of pictures taken by In-Home Sales Representatives. We are on a mission to do something that has never been done before - to build the first nationwide home remodeling brand. That requires a high level of imagination, commitment, and determination from people who take extreme ownership of their circumstances. We are proud that our commitment to culture has earned us the 2024 Top Workplaces USA award as one of the nation's top employers, as well as distinct recognition in the following categories: Leadership, Purpose & Values, and Compensation & Benefits. What You'll Contribute In this role, you can expect to: * Review measurements, pictures, and scans provided by the In-Home Sales Representatives for all shower and bath jobs. * Determine when on-site inspections are needed and coordinate with Scheduling Specialists to set pre-installation appointments. * Complete final review and analysis of each job to ensure measure documents, job tier, hours and status are accurate before moving forward. * Knowledgeable with all shower and bath product lines and offerings. Must become a product expert. What It Takes to Succeed At West Shore Home, we are Default Aggressive towards our goals and take Extreme Ownership of our results. We'll provide you with the training and tools to set you up for success, and we hope that you'll bring: * High School Diploma required * Bachelor's degree in related field preferred. * Self-starter who is comfortable working independently on assigned daily tasks. * Ability to work at a steady pace doing repetitive work. * Highly detail-oriented person with superior organization skills. We Invest in YOU We believe that when employees know they are valued and safe, they'll bring their best efforts every day. That is why we go above and beyond to ensure that our teammates know just how much they mean to us, and we are proud to have earned Top Workplaces USA for Compensation & Benefits recognition. We've got you covered with: * Multiple health insurance options (medical, dental, vision, accident, life, critical illness, and short- and long-term disability) * 401K retirement plan with company match * Paid holidays and paid time off (PTO) * Continued training & leadership development opportunities * Unlimited professional and personal growth potential More to Know * Schedule: Monday - Friday * Location: Mechanicsburg * Seniority Level: Entry Level Our Growth Story What started as a local window & door replacement company in a small Pennsylvania suburb has grown into a technology-enabled home improvement powerhouse with over 3,000 employees across 21+ states. With continued national expansion plans, we have committed ourselves to staying true to our roots with a customer-first mindset and an employee-centric culture. While we come from different backgrounds and experiences, we are aligned by our values and are driven by a common goal - becoming America's Most Admired Home Remodeling Brand. We operate at our best when every employee works to achieve their individual potential. To facilitate this, West Shore Home actively invests in our people by providing the structure and support to challenge you as you grow professionally and offering tools to achieve personal satisfaction. If you are looking to unlock your potential and find out what you are truly capable of, there is no better place to do so.

I. PURPOSE Position is responsible for the internal collection of statistical data and the verification of its accuracy. The incumbent(s) are responsible for the dissemination of that data to rating bureaus and state insurance departments as required by statistical plans and statutory requirements. The incumbent(s) have a variety of customers, both internal and external and must be able to respond to and balance the needs of all customers. II. AUTHORITY - Not applicable for this position III. COMPETENCIES AND ESSENTIAL DUTIES Competency Description of Duties Team Building Works with the Statistician and Information Technology to resolve problems and/or issues with statistical reports and /or plans. Attention to Details Reconciles statistical and financial figures and reports. Verifies the accuracy of statistical data used in rate-making and other Actuarial data bases and assists in the reconciliation or correction of the discrepancies. Thoroughly documents the source(s) of data for all reports. Quality Orientation Reports statistical information to the rating bureaus, statistical agencies and regulatory authorities. Serves as an intermediary between the company and statistical agencies, with the assistance of the Statistician. Analyzes error patterns in data submitted to the statistical agencies and bureaus and recommends possible solutions to the error-causing conditions. Planning & Organizing Maintains a system to track state requirements and due dates, and complies with those requirements and dates. Develop an in-depth knowledge of the statistical plans and the company information systems. Positive Approach Recommends changes to existing statistical plans, and assists in the implementation of necessary changes. Applied Learning Puts new knowledge, understanding, or skill to practical use on the job; furthers learning through practice and ongoing feedback. Readily absorbs and comprehends new information and develops skills from formal and informal learning experiences. Embraces Data Analytics Accepts opportunities to learn about what tools are available for data analysis and when they are appropriate to use. Documents data analysis steps so that they may be repeated and reviewed at a later date. Performs various projects requested or assigned by the Statistician. IV. CORPORATE CORE COMPETENCIES Competency Proficiency Description Effectively Communicates and Connects Communicates clearly and concisely. Prepares written communications that adhere to department standards. Attentively listens and asks clarifying questions. Builds a positive relationships within the workplace. Customer Focused Develops and maintains knowledge about the needs of customers and how the team provides value. Aware of customer risks and when to escalate risks. Identify and utilize the appropriate resources to solve customer problems. Accelerates follow-up and action to resolve issues. Talent Development Mindset Brainstorm ideas for technical and/or professional development. Work with supervisor to identify relevant development opportunities, shadow opportunities, including technical skill building and professional skill enhancement. Act on opportunities to recognize colleagues for a job well done. Demonstrates Adaptability Seeks to understand others' needs and perspectives, especially those different from my own. Open to learning about new and challenging ideas to drive the success of the work in which I am involved. Learning how to be flexible to accommodate deliverables and prioritize work effectively. Demonstrates Accountability Takes ownership of mistakes and consults with others to resolve, learning from the experience. Consistently checks the accuracy of work. Provides coverage or assistance to others when needed. Proactively steps-up to provide guidance or assistance. V. SPECIAL RELATIONSHIPS Interacts with all levels of the organization internally, specifically within Underwriting Operations and Claims. Interacts with external entities to include rating bureaus and state insurance departments. Interacts closely with various Information Technology groups VI. QUALIFICATIONS Education/ Credentials Associates degree in a business-related curriculum, or equivalent education and experience Experience Minimum of 2 years insurance experience Technical/ Professional Knowledge Basic knowledge of the fundamentals of Property and Casualty Insurance and Workers' Compensation Proficient with PC skills and knowledge of the Windows operating systems and Microsoft Office Good Communication, organizational, and time management skills Ability to work in a deadline driven environment VII. JOB REQUIREMENTS (as required by ADA - Americans with Disabilities Act) This position is primarily a sedentary position that requires occasional standing and walking throughout the office environment. Must be able to see and effectively use a computer monitor. Must be able to operate a computer, keyboard and applicable printers and other general office equipment. Must be able to access and enter information accurately using automated systems. Must be able to hear and communicate via the telephone and/or monitoring devices to both internal and external clients. Must be able to present information to individuals and groups. Must be able to interpret and apply concepts that may or may not be based upon established guidelines. Must be able to maintain acceptable attendance and adhere to scheduled work hours. Must have a valid driver's license and be able to operate a motor vehicle. Must be able to travel, with overnight stays required.

Job Responsibilities: Responsible for issuing final checks per transaction Ensuring accurate mailing/overnight addresses Confirm all required supporting documentation is included with payment Manages returned payments and/or funds as applicable Coordinate with branch to obtain any missing information or documentation. Verify wire confirmations, certified checks and confirm that all funds have been received and file is balanced. Initiate all wire request with National Wire Desk. Disburse funds according to the closing statement and ensure all parties receive the correct amounts. Process 1099's. Handle post-closing issues such as payoffs, escrow shortages, stop payments, outstanding checks, refund issues. Provide exceptional customer service to all parties involved in the transaction. Education / Experience Demonstrated understanding of the real estate transaction including knowledge about the different aspects of the “life of a file.” Competencies To perform the job successfully, an individual should demonstrate the following competencies: Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume environment. People first approach- providing exceptional customer service to Escrow Officer, agents, and other appropriate parties throughout the transaction process. Technical- ability to learn and navigate multiple software systems with a high level of competency. Critical Thinking/Problem solving-the individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality. Partnership/Collaboration-the individual remains open to others' ideas and exhibits willingness to try new things.

General Summary: This position is responsible for prospecting, identifying, and securing opportunities by selling diversified services and equipment within railroad customers and industries that are rail served in a dedicated territory. None Duties and Responsibilities. New customer attainment, account maintenance, and growth of revenue in assigned territory; pursue diversification opportunities. Research, measure and assess customer needs. Coordination of sales activity with operations staff in order to ensure service is delivered in timely, complete, and profitable basis. Communicates with customers on job sites and other locations to ensure satisfaction. Maintain comprehensive knowledge of marketplace, (i.e., railroad industry, environmental services industry, economy, competition) in assigned territory. Drive business opportunities through completing bids, securing subcontractors, rental equipment, provide pricing recommendations to Estimating as needed for proposal completion, and securing purchase orders for payment. Compliance to all company policy and procedures regulations including safety. Support major business account plan strategies through collaboration and coordination with National Account Managers, Marketing, and operations. Maintain bids, potential opportunities, sales funnel, and customer contact information within the CRM. Performs other incidental and related duties as required. #ZR Requirements Educational Requirements: High School graduate or equlvalent. Required Certification/Licensure: Valid Driver's License with a clean driving record Experience Requirements: Previous related outside sales experience in account management and growth. Knowledge/ Skills: Strong ability to effectively communicate technical information to all types of people, both verbally and in writing; ability to multitask; strong communication, decision-making, analytical, problem solving and interpersonal skills. Strong ability to prospect sales Satisfaction for the customer and company Ability to influence people and negotiate Ability to close business sales and demonstrate results Ability to coach and team build Proficient in Microsoft software Outlook, Excel, Word, Power Point, and Dynamics CRM. Travel: Must be willing to be 24-hour on-call availability. Must be able to travel within your assigned territory including some overnight stays in the territory. Position Interacts With (indicate internal and external contacts): Company and subsidiary company staff and management; customers and potential customers, contract staff, contractors, subcontractors, suppliers and vendors.

Founded in 1901, Feeser's, Inc. is a family owned and operated full-line foodservice distributor located in Harrisburg, PA servicing the Mid-Atlantic region. Feeser's provides an expansive offering of dry, refrigerated, and frozen products to a diverse customer base comprised of restaurants, healthcare facilities, educational facilities, and other institutions. SUMMARY: The Purchasing Specialist is responsible for purchasing all of the lines in their assigned category, that are essential to daily operations. Our business success and profitability are entirely contingent on our ability to procure high-quality and cost-effective products. ESSENTIAL DUTIES AND RESPONSIBILITIES: Purchasing Purchase all lines in assigned category. Responsible for approximately 1,500 stock items from approximately 120-125 vendors. Forecast sales volume to maximize inventory turns. Category Strategy Develop strategies for new or updated products based on customer demand and product trends. Works with the marketing team and sales to promote products. Builds industry partnerships to promote a category's products. Manage Inventory Monitors inventory levels, procures additional stock, and develops strategies for working with sales, brokers, marketing, and manufacturers to get rid of excess or unwanted inventory. Helps to optimize warehouse storage for products. Creates regular reports on product availability. Monitor Performance Assess their product and category strategies and develop solutions to improve performance. Handle Vendor Contracts Evaluates vendor performance, quality, and costs. Choose the best suppliers for the category's products. SKILLS REQUIRED: Must have strong decision-making. Must have a basic understanding of the product life cycle and how to turn their product ideas into goods that are efficiently made available or delivered to customers. Must be organized. Must be a self-starter who requires limited day-to-day direction. Must have strong analytical skills. Experience in productivity software (Microsoft Office). QUALIFICATIONS & EXPERIENCE: Candidates for this role must possess a high school diploma or GED. A minimum of two to three years' experience in a purchasing role is required. Must be proficient in Microsoft Office products (Word, Excel, Outlook). Experience utilizing an Enterprise Resource Platform (ERP) is preferred. PHYSICAL REQUIREMENTS: Remaining in a stationary position, often standing or sitting for prolonged periods. Ability to physically stand, bend, squat, and lift equipment up to 75 pounds. Communicating with others to exchange information. Repeating motions that may include the wrists, hands and/or fingers. Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust. Feeser's, Inc. is an Equal Opportunity Employer. Qualified women, minorities, and US military veterans are encouraged to apply. Feeser's Food Distributors is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All employment decisions are based on qualifications, merit, and business needs.

SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve. At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team! This role is responsible for the delivery of real estate analysis, CMBS and other commercial real estate loan underwriting and debt consulting services. This role manages multiple transactions with multiple clients under tight timelines and may hold "player-coach" or direct supervisory responsibilities. This position will also require subject matter expertise related to work products under management and ability to complete quality control and provide deal risk assessments. Essential Job Functions: Apply subject matter expertise to production, quality control, and/or training to junior staff in one or more of the following skills: + Review, analyze, and summarize financial operating statements, rent rolls, personal financial statements, credit reports, credit ratings, stock market capitalization, general ledger reports, business operating statements, and other financial due diligence. + Review, analyze, and summarize loan documents, lease documentation, organizational structure documents, property insurance policies, and other legal due diligence. + Review, analyze, and summarize market and submarket information including inventory, absorption, new/proposed development, rent and vacancy trends, population demographics, and other market data determined as relevant to the industry. + Review, analyze, and summarize information from appraisal, engineering report, seismic report, environmental report, zoning report, plot maps, and other technical reports used within the industry. + Perform site inspections, determine appropriate market comparables for property valuation and asset summary report, and complete tenant analyses + Assist with loan closings and procure needed closing items + Conduct telephone interviews to solicit market data with brokers, appraisers, investors, tenants, and other market participants + Participate in credit committee calls. + Assist in developing value conclusions for all property types. + Update or create complex cash flow modeling using Argus or equivalent industry software. + Monitor loan performance through loan covenant testing, escalating default concerns within written reports. + Review construction invoices and progress to determine the qualification of disbursement of funds based on loan document covenants. + Perform audit of accounts payable and accounts receivable documentation to verify appropriate use of business funds. + Work directly with accounting firms on tape tie out and data discrepancies within origination documentation and loan documentation. + Identify and define data provided ("crack" the tape) for portfolio trading/securitization transactions, determine high risk loans based on limited information provided. + Other specific tasks assigned based on business product + Such other activities as assigned by your manager Qualifications/ Requirements: + Bachelor's degree (Accounting, Finance, Real Estate, Business) and relevant internship experience strongly preferred. + Entry-level support staff with 0-2 years of relevant experience. + Experience in real estate related or financial services industry, such as appraisal, brokerage, or banking primarily focused on commercial properties required, or equivalent combination of education and experience. + Comprehensive knowledge and understanding of real estate, due diligence process, lending policies, and credit and risk management policies + Full understanding of property sectors (office, retail, industrial, hotel, multifamily, residential) and their different investment characteristics and an ability to see the "big picture" in real estate and capital markets finance transactions + Excellent Excel and cash flow modeling skills and strong business writing skills + Excellent organization skills/detail oriented + Excellent verbal and written communication skills + Time Management: Ability to manage multiple deadlines and multiple tasks + Ability to manage variable internal and client driven deadlines + Demonstrate the ability to critically think through issues and apply industry knowledge, assess risks, and work independently to resolve issue with some support from senior underwriters and associates \#LI-Remote #LI-MZ1 Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume. The annual full time base salary range for this role is $25.00 - $25.00 Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans. Pay Transparency Nondiscrimination Provision (****************************************************************************************************** SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Know Your Rights, Workplace Discrimination is Illegal (*********************************************************************************************** SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

We are seeking a dedicated and customer-focused Tier 1 Support Operator to join our team. In this role, you will be the first point of contact for our customers, handling phone tickets and providing exceptional support. Your primary responsibilities will include: *Key Responsibilities:* * Act as an "operator" to manage and resolve incoming phone tickets. * Utilize ServiceNow to access and update knowledge-based articles. * Provide accurate and timely solutions to customer inquiries and issues. * Escalate complex issues to higher-tier support when necessary. * Maintain detailed and accurate records of customer interactions and resolutions. * Collaborate with team members to ensure a seamless support experience. *Requirements:* * Strong communication skills, both verbal and written. * Ability to work onsite for 5 days a week. * Experience with ServiceNow or similar ticketing systems. * Excellent problem-solving skills and attention to detail. * Ability to work in a fast-paced environment and handle multiple tasks simultaneously. * Customer-oriented mindset with a focus on delivering high-quality support. *Preferred Qualifications:* * Previous experience in a Tier 1 support role. * Familiarity with knowledge-based article management. Job Type: Contract Pay: Up to $15.00 per hour Schedule: * 8 hour shift * Monday to Friday People with a criminal record are encouraged to apply Work Location: In person