Specialist jobs in Henderson, NV - 365 jobs

Job Title: Insurance Authorization & Advocacy Specialist Department: GAP Advocacy The GAP Advocate is responsible for managing Out of Network authorizations for clients. This role manages authorizations from initiation through final determination, ensuring timely submission, strategic planning, accurate documentation, and proactive communication with providers, patients, and insurance companies. Key Responsibilities Monitor new cases and assess GAP eligibility based on insurance coverage. Manage GAP cases through all processing stages until final determination. Review insurance policies to identify coverage gaps and strategize for approvals and overturning denials. Prepare and finalize GAP letters with accurate coding, complete documentation, and strong justification. Communicate with patients, providers, and insurers to gather information and secure GAP authorization. Maintain workflow efficiency and delegate tasks to remote team members as needed. Provide timely updates and weekly case status reports to supervisors and practices. Required Skills & Competencies Problem Solving: Resourceful, able to identify issues and troubleshoot effectively. Management & Organization: Strong organizational skills; able to prioritize, handle multiple tasks and maintain smooth workflows. Communication: Professional and respectful communication with internal teams and external contacts. Critical Thinking: Quick thinker with sound judgment and common sense. Self-Motivated & Driven: Works independently, takes initiative, and demonstrates a desire to learn. Tools & Systems Portals: Salesforce, Quickbase Reports, Power BI Communication: Microsoft Teams, Email, Phone Collaboration: Remote team members, Supervisors, Upper Management, Coders, IT, Clients, Insurance, INN doctors, Patients Benefits M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program. Salary This position offers a salary range of $45,000 to $65,000 annually, commensurate with experience.

DescriptionLife Science Service Specialist Location: Los Angeles, CA Salary: $109,000 to $111,000 per year Who are we? Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu's outstanding reputation and "Excellence in Science." People dedicated to our mission have the largest impact on Shimadzu's continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide? What can Shimadzu offer YOU? Our Culture - A work environment that values diversity, inclusion & belonging Competitive Compensation - Day 1 Benefits & Competitive Salary Retirement Benefits - Matching 401K & Profit-Sharing Program Professional Growth - Clear pathways for Career, Leadership and Personal Development Health Benefits - Flexible Spending/Health Savings Accounts Work-Life Balance - Generous & Front-Loaded Paid Time Off Plan Education - Tuition Assistance Program for both graduate and undergraduate levels Insurance Perks - Pet Insurance, optional Identity theft, legal pre-paid and critical care buy-up insurance benefits, generous company paid life insurance & short-term disability programs Work Flexibility - Business casual Dress Attire & casual (jeans) Friday! Employee Engagement - Employee Resource Groups to network, build a sense of community and enhance one's career and personal development Shimadzu Scientific Instruments is seeking an Life Science Service Specialist to support the installation, maintenance, and repair of our specialized biotech instruments, including MALDI systems, PPSQ, LABNIRS, and related platforms. This is a hands-on, customer-facing role that plays a critical part in helping researchers and scientists perform mission-critical work in labs across the region. JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO: Install, troubleshoot, and maintain biotech instrumentation across customer sites Provide technical training to end users and junior field service engineers Accurately document system builds, service visits, and part usage Develop preventive maintenance procedures and contribute technical feedback Manage and maintain regional parts inventory Provide timely phone/email-based technical support as needed Travel by air and car to perform on-site service; overnight travel required Ensure safety compliance and proper use of PPE per company and client protocols EDUCATION AND QUALIFICATIONS: Associate degree in Electrical Engineering or related tech field required Bachelor's degree in Life Sciences preferred 3+ years of field or in-house instrumentation service experience required Mechanical, electrical, and customer-facing troubleshooting skills essential Proficiency in technical documentation and remote support protocols Must be self-driven and comfortable working independently or with cross-functional teams At Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and reward talent. If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications accompanied by a salary adjustment. Compensation & Benefits: This full-time, non-exempt position comes with a comprehensive benefits package. In your first year, you will receive 10 paid vacation days, 8 paid personal days, 8 paid scheduled holidays and 3 paid floating holidays (Residents of California and Puerto Rico will receive state-mandated sick leave instead of personal days). After one year of employment, you will also be eligible for a generous short-term disability program with the company covering 100% of monthly premiums. The starting salary range for this role is $109,000 to $111,000 annually, paid semi-monthly. As a non-exempt position, you will be eligible for overtime and double time pay, as outlined in our employee handbook. Additional variable compensation may include a discretionary year-end bonus based on overall company performance. This position includes a company car with a fuel card (with a $55 per pay deduction for personal use), company laptop, and a company-paid cell phone, which remains company property but can be used for personal purposes. For more details on benefits, please visit ************************** Shimadzu is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Shimadzu via email, the Internet or in any form and/or method without a valid written search agreement in place for this position (and agency was requested to work the requisition) will be deemed the sole property of Shimadzu. No fee will be paid in the event the candidate is hired by Shimadzu as a result of the referral or through other means. EEO Statement: Shimadzu Scientific Instruments (SSI) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please click here. Qualifications BehaviorsFunctional Expert - Considered a thought leader on a subject Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well Innovative - Consistently introduces new ideas and demonstrates original thinking Team Player - Works well as a member of a group Thought Provoking - Capable of making others think deeply on a subject EducationBachelors of Chemistry (preferred) Associates of Electrical Engineering (required) Skills Instrument Repair (required) Instrument- MALDI (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The Housing Supports and Service Specialist assists with administering the Housing Supports and Services Program providing In Lieu of Services (ILOS) for Nevada Medicaid. Essential Functions: Coordinate specialized care management for eligible members, to include intake and screening, member assessment, and development of individualized service plans. Develop and implement screening tools to identify member preferences and barriers related to successful tenancy and options and resources to secure housing. Search available housing and present members with housing options. Ensure service coordination utilizing data systems for housing (e.g., Homeless Management Information Systems). Assist members with securing housing, to include assistance with housing applications, securing required documentation, and accessing other benefits in support of housing stability, to include SSI, SNAP, and/or housing vouchers. Assist member with receiving maximum allowable and available benefits under community social services Housing Supports Program to subsidize the cost of rent and utilize ILOS covered benefits for expenses that support securing housing. Help members with requests for reasonable accommodations. Communicate and advocate on behalf of members with landlords; facilitate landlord education and engagement; provide coaching to members on developing and maintaining relationships with landlords and/or property managers. Familiarity with Continuum of Care (CoC) standards and guidelines for member's region. Collaborate with CoC workgroups and housing service organizations to mitigate tenancy risks. Possess knowledge of Public Housing Agencies and guideline/eligibility for vouchers programs like Housing Choice, Section 202 Section 811, etc. Coordinate in-home health care services and supports as needed to ensure care is available to members in support of successful tenancy and home living. Identify, coordinate, secure and/or assist with funding non-emergency, non-medical transportation to assist members' mobility. Create housing sustainment plans for members, create monthly budgets, and provide identification and early intervention for behaviors that may jeopardize housing (e.g. late rental payment, hoarding, substance use, or lease violations). Educate members on rights and responsibilities of tenants and landlords under Fair Housing Act. Connect members with community resources to prevent eviction when housing is, or may potentially become, jeopardized. Provide independent living and life skills education and training, to include budgeting, financial literacy, employment supports and connection to community resources and services to support housing stability. Perform any other job-related instructions, as requested. Education and Experience: Bachelor's Degree in Social Service, Human Service, Organizational Leadership, or related field or equivalent years of relevant work experience is required Minimum of three (3) years of program development, implementation, and evaluation in housing or community development required Housing Service Organization experience preferred Competencies, Knowledge and Skills: Microsoft Suite skills Relationship Management skills Communication, graphic development/presentation skills Strategic management skills Planning, problem identification, and resolution skills Experience in the management of large data project including responsibility for meeting deadlines, accuracy requirements and reporting to upper management Familiarity with HMIS (Homeless Management Information Systems) or similar Excellent customer service skills Ability to work independently and within a team environment Critical listening, thinking skills, and verbal and written communication skills Decision making/problems solving skills Knowledge of housing services landscape Licensure and Certification: None Working Conditions: General office environment; may be required to sit or stand for extended periods of time Compensation Range: $41,200.00 - $66,000.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type: Salary Competencies: - Fostering a Collaborative Workplace Culture - Cultivate Partnerships - Develop Self and Others - Drive Execution - Influence Others - Pursue Personal Excellence - Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds. #LI-TS1

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Enrollment Process Management: Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates, and PIN Resets. Answering phone calls/email inquiries related to PIV credentials and access control matters. Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation. Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy. Documentation and Data Collection: Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants. Ensure all required documents and forms are properly completed and submitted according to established guidelines. Verification and Authentication: Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts. Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process. Data Security and Privacy: Handle sensitive personal information carefully and adhere to data protection regulations and organizational security protocols. Maintain the security and integrity of collected data and prevent unauthorized access or disclosure. Communication: Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow. Provide excellent customer service to address questions and concerns related to the enrollment process. Escalation management involves listening, understanding, and responding to customer needs and expectations. De-escalated problematic customer concerns, maintaining a calm, friendly demeanor. Recordkeeping: Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered. Prepare and maintain spreadsheets tracking the status of new applicant, contractor, and federal employee files. Compliance and Training: Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment. Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills. Qualifications Required Competencies: Experience with Microsoft Excel for data management, coordination, and reporting. Ability to adapt to changing security procedures and requirements. Ability to adapt to changing security procedures and requirements. Prior experience in a similar role, customer service, or administrative position may be advantageous. Attention to detail and strong organizational skills. Excellent interpersonal and communication skills. Ability to handle confidential information with discretion. Attend local hiring events 3 - 4 times a month (may vary, depending on the business need). Perform other job-related duties as assigned. Physical Requirements: The role primarily involves sedentary work. There may be occasional instances of stair climbing. Periodic standing and/or walking for extended durations may be required. Occasional activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25 - 30 lbs. Requires typing for most of the day. Effective communication through frequent periods of talking and listening is essential Education: High School diploma, GED certification. Clearance Requirement: US Citizenship is required. Active Public Trust/MBI clearance or the ability to obtain one. Starting salary range: $40,900 - $46,100 (depending on experience) Citizant offers a competitive benefits package, including: Health and Welfare (H&W) benefit Medical, dental, and vision insurance Life and Disability Insurance 401(k) Generous Paid Time Off (PTO) Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Disclaimer: Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience! Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

We strive to help people find affordable health insurance. Our packages are extremely affordable, and the coverage is incredible! Our customers love what we offer, and we have the testimonials to prove it! We help anyone and everyone obtain better health insurance including: Individuals Families Business Owners Self-Employed And more... As a Client Specialist, you'll consult our customers and guide them through the entire process of purchasing quality health insurance. Offering a truly amazing product along with a top-notch customer experience makes it much easier to sell! If you join the team, you'll also have the opportunity to make a real difference in hundreds of lives all around the country! Who Are We Looking For? We are seeking someone who: Is willing to learn. Has energy Enjoys helping others. Wants to be a part of a supportive team. Wants to take control of their own income. Enjoys challenges & growth opportunities. Willing to obtain a Life & Health Insurance license. We give you all of the training and resources you need to produce the income you deserve! Although this is a Commission Only Position, most of our agents make between: $53,000 - $86,000+ IN THEIR FIRST YEAR!! Follow our proven system, and you'll have the ability to do VERY well for yourself. On top of that, we offer: Weekly Advances Monthly Bonuses Wealth Building Programs Residual Income (that's right, you don't get a one-time commission, it's actually recurring).

Full-time Description Client Experience Specialist Join GGRM Law Firm, Nevada's premier injury law firm in Las Vegas, NV, as a Client Experience Specialist, with a concentration on serving Law Enforcement Officers, and make a significant impact on the lives of those who have been injured. If you enjoy interacting with clients and are committed to providing excellent and compassionate representation, we invite you to join our team. For over 55 years, GGRM Law Firm has been a cornerstone of the Las Vegas community, dedicated to serving injured Nevadans by achieving maximum recovery and restoration. Being an employee at GGRM means being part of a supportive and team-oriented workplace where your contributions are valued and your professional growth is encouraged. We provide a flexible schedule that allows employees to choose their arrival time within a two-hour window, supporting a balance of personal and professional commitments. Join us and help continue our proud tradition of excellent service to our community. Salary Range $48,000 - $85,000 base, depending on experience Position Summary The Client Experience Specialist, with a Law Enforcement concentration, serves as a liaison and advocate for the Firm's clients. This position leverages personal law enforcement experience to understand client needs, build trust, and deliver exceptional service. The Client Experience Specialist will bridge the gap between law enforcement and legal services, ensuring effective communication and providing our clients with a supportive and empathetic experience. Essential Duties and Responsibilities The essential functions include, but are not limited to, the following: Serving as the client's primary point of contact and utilizing personal law enforcement background to establish rapport and build trust. Maintaining regular communication to understand the client's needs, concerns, and overall satisfaction with GGRM's services. Advocating for the client within the Firm, while utilizing personal law enforcement expertise to address the client's unique requirements and concerns. Collaborating with internal teams to meet client needs and provide recommendations for improving client satisfaction. Developing and maintaining strong relationships with clients, leveraging personal law enforcement background to establish credibility, and understanding. Gaining insights into legal requirements and industry challenges and ensure personalized support and guidance. Collaborating with internal teams, including attorneys, paralegals, and support staff, to ensure prompt and high-quality service delivery to clients. Monitoring progress, proactively addressing issues, and updating clients throughout the engagement lifecycle. Implementing feedback mechanisms to gather insights on client satisfaction, preferences, and expectations. Analyzing feedback data to identify trends, areas of improvement, and opportunities for enhancing the overall client experience. Developing and executing strategies to nurture client relationships and enhance client retention rates. Utilizing personal law enforcement background to anticipate potential risks or issues impacting client satisfaction and take appropriate actions to mitigate them. Assessing and streamlining internal processes to improve efficiency and optimize the client experience. Collaborating with cross-functional teams to implement best practices and ensure consistent service delivery. Providing clients with relevant legal insights, updates, and industry trends, incorporating personal law enforcement knowledge to address their needs. Conducting client training sessions or presentations to enhance their understanding and engagement. Ensuring case management software (CMS) feed is cleared daily. Completing all assigned tasks by relevant deadlines. Documenting all relevant activity in CMS properly. Ensuring emails are cleared daily. Performing other duties as assigned. Requirements Required Qualifications (Knowledge, Skills, and Abilities) High School Diploma or equivalent 5+ years of law enforcement experience is required as an Officer or higher ranking, providing a solid foundation for understanding client needs and building trust. Strong interpersonal skills and the ability to establish rapport with diverse clients and internal stakeholders. Excellent communication skills, both verbal and written. Proactive problem-solving skills and the ability to anticipate client needs and challenges. Detail-oriented mindset with exceptional organizational and multitasking abilities. Familiarity with legal terminology, procedures, and regulations is preferred. Proficiency in using claims management software (CMS) and other relevant tools. Commitment to providing exceptional client service and exceeding client expectations.

Job DescriptionClient Success Specialist The Client Success Specialist is responsible for ensuring an exceptional customer experience across multiple brands. This role will oversee client scheduling, retention, and satisfaction, while also contributing to direct-to-customer sales efforts. The specialist will have a dotted-line supervisory relationship with team members to help align service quality with client expectations. Additionally, the role will extend to our sister companies , ensuring members and clients receive top-tier service, proactive support, and intervention for at-risk clients to drive retention and long-term loyalty. Customer Success Specialist based out of our corporate office in Las Vegas supporting our Perspire business along with our Sister brands. Key Responsibilities (Primary Scope / 50-70% of time) Manage client scheduling and rescheduling to maximize efficiency and satisfaction. Monitor customer feedback and resolve service-related issues quickly and effectively. Provide oversight and support to team cleaners, ensuring quality standards are consistently met. Develop and implement client retention strategies, including proactive outreach to at-risk customers. Support sales initiatives by closing inbound leads, upselling additional services, and securing long-term commitments. (30-50% of time) Serve as the point of contact for client/member experience and retention initiatives. Proactively identify at-risk members and implement retention strategies. Support onboarding of new members to ensure a smooth and welcoming experience. Collaborate with management teams to improve customer service processes across all brands. Provide cross-brand client insights and recommendations to enhance retention and loyalty. Qualifications Experience: 2+ years in client success, account management, or customer-facing sales role. Experience in service-based industries (cleaning, fitness, wellness, or hospitality) strongly preferred. Skills: Strong interpersonal and communication skills (phone, email, and in-person). Excellent organizational and scheduling ability. Conflict resolution and problem-solving skills. Sales-oriented mindset with proven ability to close and upsell. Other: Ability to manage multiple priorities across different businesses. Bilingual skills a plus. Key Competencies Customer-Centric Mindset puts client satisfaction and retention first. Detail-Oriented ensures accuracy in scheduling and follow-ups. Leadership Support able to guide and influence cleaners/service staff with professionalism. Sales-Driven naturally identifies opportunities to upsell and grow client relationships. Adaptable able to manage cross-brand responsibilities in a fast-paced environment. Compensation & Benefits Competitive hourly or salary (depending on availability) + performance-based bonuses tied to retention and sales metrics. Opportunity for career growth across multiple wellness and lifestyle brands. Employee wellness benefits, including discounted or free services across brands.

at Inc Authority About Inc Authority Inc Authority has been the corporate formation specialist for over twenty years. Founded in 1989, Inc Authority, and its associated companies, have formed and represented over 70,000 Corporations and LLCs worldwide. We offer the most comprehensive range of services under one roof, including corporate business formation and strategy, tax planning, bookkeeping, estate and retirement planning. We are dedicated to providing the highest standard of customer service. Inc Authority is a business formation company headquartered in Nevada that specializes in helping businesses launch and grow throughout the U.S. We have multiple avenues of career growth with opportunities to advance with our growing organization. We promote a culture of diversity, inclusion, and work life balance. Our core values consist of Service Excellence, Teamwork, Ownership, Respect, and Integrity. OverviewAre you ready to launch your sales career with a company that's been empowering entrepreneurs for over 30 years? As a Sales Specialist at Inc Authority, you'll be the trusted advisor who helps turn business dreams into reality. We're looking for motivated, relationship-focused professionals to join our dynamic team in Las Vegas, NV, where you'll guide new business owners through their formation journey while building a rewarding career with unlimited earning potential.This isn't your typical sales role - you'll work exclusively with warm leads (no cold calling!) who are already excited about starting their businesses. You'll consult on our comprehensive suite of services including legal documentation, trademarks, business credit, and website development, becoming the go-to expert who helps entrepreneurs succeed from day one. With our proven training program, supportive team environment, and uncapped commission structure, you'll have everything you need to thrive while making a real impact on people's lives and business aspirations. This position will be onsite at our Las Vegas, NV office. You will Manage outbound sales calls from customers who are interested in our products/services Help clients achieve their business dreams by matching them with the perfect services from our complete toolkit. Build lasting relationships that create repeat business and boost your earning potential Get comprehensive training on all our services so you can confidently guide any client to success. Track your progress and hit your goals using our easy-to-use CRM system. Focus on quality conversations with interested prospects who are ready to move forward. Use cutting-edge tools to manage leads and build strong client relationships. You have Thrives in goal-oriented environments and enjoys the energy of a fast-paced, results-driven workplace Great people skills and can explain things clearly to build strong client relationships. Self-motivated and want control over your success - no micromanaging, just freedom to grow. Some customer service experience (retail or part-time work counts!) and genuinely care about helping people. Sales experience required- we'll train you to be successful! Comfortable with technology and excited to learn new systems that will help crush goals. Actual compensation will depend on several factors but the annual average salary is around $85,000 + You will also receive a full range of benefits including PTO, 401K w/match, Health/Dental Insurance, Health & Fitness Allowance and Education Assistance. Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, LegalZoom is enrolled in the E-Verify program. For additional information on E-Verify, please visit Participation and Right to Work pages.

The Client Success Specialist is responsible for ensuring an exceptional customer experience across multiple brands. This role will oversee client scheduling, retention, and satisfaction, while also contributing to direct-to-customer sales efforts. The specialist will have a dotted-line supervisory relationship with team members to help align service quality with client expectations. Additionally, the role will extend to our sister companies , ensuring members and clients receive top-tier service, proactive support, and intervention for at-risk clients to drive retention and long-term loyalty. Customer Success Specialist - based out of our corporate office in Las Vegas supporting our Perspire business along with our Sister brands. Key Responsibilities (Primary Scope / 50-70% of time) Manage client scheduling and rescheduling to maximize efficiency and satisfaction. Monitor customer feedback and resolve service-related issues quickly and effectively. Provide oversight and support to team cleaners, ensuring quality standards are consistently met. Develop and implement client retention strategies, including proactive outreach to at-risk customers. Support sales initiatives by closing inbound leads, upselling additional services, and securing long-term commitments. (30-50% of time) Serve as the point of contact for client/member experience and retention initiatives. Proactively identify at-risk members and implement retention strategies. Support onboarding of new members to ensure a smooth and welcoming experience. Collaborate with management teams to improve customer service processes across all brands. Provide cross-brand client insights and recommendations to enhance retention and loyalty. Qualifications Experience: 2+ years in client success, account management, or customer-facing sales role. Experience in service-based industries (cleaning, fitness, wellness, or hospitality) strongly preferred. Skills: Strong interpersonal and communication skills (phone, email, and in-person). Excellent organizational and scheduling ability. Conflict resolution and problem-solving skills. Sales-oriented mindset with proven ability to close and upsell. Other: Ability to manage multiple priorities across different businesses. Bilingual skills a plus. Key Competencies Customer-Centric Mindset - puts client satisfaction and retention first. Detail-Oriented - ensures accuracy in scheduling and follow-ups. Leadership Support - able to guide and influence cleaners/service staff with professionalism. Sales-Driven - naturally identifies opportunities to upsell and grow client relationships. Adaptable - able to manage cross-brand responsibilities in a fast-paced environment. Compensation & Benefits Competitive hourly or salary (depending on availability) + performance-based bonuses tied to retention and sales metrics. Opportunity for career growth across multiple wellness and lifestyle brands. Employee wellness benefits, including discounted or free services across brands. Compensation: $15.00 - $20.00 per hour This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Perspire Sauna Studio Corporate.

As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations. You'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department. What We Are Looking For Strong customer service and communication skills. Ability to manage multiple tasks in a fast-paced environment. Familiarity with billing, inventory, and delivery processes. Commitment to safety and compliance with company procedures. Valid driver's license and a clean driving record. You'll Go the Extra Mile If You Have Previous experience in commercial sales or automotive retail. Knowledge of AutoZone systems and procedures. Experience managing or supporting a team. Strong organizational and problem-solving skills. Exceptional Communication: Strong people skills and effective communication in both Spanish and English. Assist commercial customers with product selection and order management. Maintain accurate billing records and ensure on-time deliveries. Conduct account visits to build relationships and ensure service quality. Generate new business through outbound calls and in-person outreach. Follow cash handling procedures, including deposits and collections. Document and inspect all deliveries for accuracy and condition. Monitor and report on vehicle maintenance and safety. Manage battery consignment inventory and perform weekly stock checks. Handle returns and accident procedures according to company policy. Lead the commercial department in the absence of the Commercial Sales Manager. Promote a safe and compliant work environment for all team members.

Coordinate with the IT Management for tasks that arise for day-to-day operations of various computer systems and hardware. They will provide on-site administration for software users in a variety of work environments, including, but not limited to, professional offices, workgroups or departments, and share services information services. Principle Responsibilities and Duties Configure, deploy, and maintain computer hardware and software. Receive, install and test all new Business Computer Hardware. Assist all departments with computer related issues. Meets with users for requirements of computer forms, designs, programs and implements user approved forms. System includes but not limited to: hotel, back office, gaming systems, etc. Follows SOPs and updates SOP appropriately. Ensure computing systems are operating in compliance with the Gaming Control Board regulations. Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future. Ability to meet with users for issue requirements analysis, then design and program into a working system. Ability to communicate with staff on a technical level. Ability to communicate with co-workers on a non-technical level. Competent in oral and written communications. Ability to learn computing systems from both a technical and user point-of-view. General Job Responsibilities and Duties Maintain a high quality of guest service according to Silverton Be Amazing Service Standards. Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future. Adhere to all appearance and uniform standards. Maintain an open line of communication with Managers. Maintain a positive and professional demeanor during all interactions with guests, fellow Team Members, and Vendors. Ability to accept performance feedback in a professional manner. Regular attendance on all scheduled shifts is considered an essential function of the job. Arriving on time for all scheduled shifts is considered an essential function of the job. Other duties as assigned. To perform the job successfully, an individual should demonstrate the following Silverton Values : Character: Always do the right thing and treat everyone with dignity and respect Collaboration: Celebrate Diverse ideas, thoughts and talents. Care: Be KIND to yourself and each other. Fun: Our guests are here to have FUN, so we should have FUN, too. Excellence: Be Amazing! Qualifications Skills, Education & Other Requirements High School diploma or G.E.D. Information Technology 1 st level support experience PC Hardware Experience Customer Service Abilities Required Work Cards Identification that establishes identity Identification that establishes the right to work in the United States Gaming card registration Machinery, Work Equipment, Programs, Software, Hardware Used Windows Server Intel Based Computers/Servers Active Directory Cisco Operation Systems Windows 7 & 10 Operating Systems Software management tools iSeries preferred Microsoft Office Suite Business Computer Hardware Physical Requirements of Job Rarely - the activity is performed from 1% - 25% of the duration of the shift. Occasionally - the activity is performed from 26% - 50% of the duration of the shift. Frequently - the activity is performed from 51% - 75% of the duration of the shift. Continuously - the activity is performed from 76% - 100% of the duration of the shift. Not Applicable (N/A) - this activity is not performed during the performance of this job.

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here! PURPOSE OF THE JOB This Claims Specialist is responsible for handling complex claims with a focus on providing exceptional service for stakeholders in order to drive claims to an equitable resolution within Company standards. The Claims Specialist works with a sense of urgency, understands insurance coverage concepts, and navigates the legal system with the support of counsel to drive strategic outcomes. ESSENTIAL DUTIES AND RESPONSIBILITIES Manages all aspects of a complex claims inventory. Effectively communicates with policyholders, agents, attorneys, and witnesses to gather information and provide the highest possible level of customer service. Promptly investigates claims to determine exposure, works with appropriate experts and makes strategic recommendations. Utilizes appropriate resolution tactics (e.g., mediation, negotiation, denial, litigation or offer) to proactively drive outstanding results. Operates within the requirements of related state and/or the governing entity rules and regulations as well as internal claims handling policies and procedures. Directs defense counsel throughout the litigation process in line with ICW litigation guidelines while monitoring legal fees and costs. Additional Responsibilities: Consistently provides exceptional customer service. Effectively collaborates with team members from various departments for project and process discussions. Acts as a Subject Matter Expert for the department. Makes recommendations for streamlining processes and adopting the industry's best practices. Ensures accuracy of data in claims system for compliance with applicable regulatory reporting. Provides knowledge transfer across the organization. Continuously seeks to improve technical skills by attending job related training and tracking current case law. Acts as a mentor and provides training for less experienced team members. Prepares and presents claims status reports for internal and external stakeholders. Administers timely and appropriate benefits to injured workers; manages and approves payment of benefits within designated authority level. Works within applicable state rules, regulations as well as ICW Group's internal claims handling policies and procedures. Creates and adjusts reserves in a timely manner to ensure reserving activities are consistent with company policies. Resolves claims fairly and equitably, acting in the best interest of the insured while providing timely benefits to injured workers as required by law. SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibility but will serve as a technical leader. EDUCATION AND EXPERIENCE Bachelor's degree from an accredited institution (or equivalent education and experience) along with 8-10 years of related claims experience. CERTIFICATES, LICENSES, REGISTRATIONS Workers' Compensation: Certification that meets the minimum standards of training, experience, and skill required. WCCA and WCCP preferred. State Workers Compensation License is required in some branches. KNOWLEDGE AND SKILLS Thorough understanding of laws and jurisdictional restraints to manage injuries. Excellent verbal and written communication skills, time management, attention to detail and organizational skills required. Ability to read, analyze, and interpret technical journals, financial reports, and legal documents. Ability to write reports, business correspondence, and procedure manuals. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to management, public groups, and/or boards of directors. Must be adept at learning new technology and embrace change. Facilitates and leads meetings across a team of claims professionals for assigned projects. PHYSICAL REQUIREMENTS Office environment - no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk, and hear. WORK ENVIRONMENT This position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment. We are currently not offering employment sponsorship for this opportunity #LI-ET1 #LI-Hybrid The current range for this position is $78,678.61 - $132,686.15 This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work. WHY JOIN ICW GROUP? Challenging work and the ability to make a difference You will have a voice and feel a sense of belonging We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match Bonus potential for all positions Paid Time Off Paid holidays throughout the calendar year Want to continue learning? We'll support you 100% ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law. ___________________ Job Category Claims

Mission Support and Test Services, LLC (MSTS) manages and operates the Nevada National Security Site (NNSS) for the U.S. National Nuclear Security Administration (NNSA). Our MISSION is to help ensure the security of the United States and its allies by providing high-hazard experimentation and incident response capabilities through operations, engineering, education, field, and integration services and by acting as environmental stewards to the Site's Cold War legacy. Our VISION is to be the user site of choice for large-scale, high-hazard, national security experimentation, with premier facilities and capabilities below ground, on the ground, and in the air. (See NNSS.gov for our unique capabilities.) Our 2,750+ professional, craft, and support employees are called upon to innovate, collaborate, and deliver on some of the more difficult nuclear security challenges facing the world today. + MSTS offers our full-time employees highly competitive salaries and benefits packages including medical, dental, and vision; both a pension and a 401k; paid time off and 96 hours of paid holidays; relocation (if located more than 75 miles from work location); tuition assistance and reimbursement; and more. + MSTS is a limited liability company consisting of Honeywell International Inc. (Honeywell), Jacobs Engineering Group Inc. (Jacobs), and HII Nuclear Inc. **Responsiblities** SEO Programs is searching for an exceptional Business Specialist to support program development and management, strategic plan implementation tracking and reporting, improve knowledge management processes, and support reporting and knowledge sharing efforts. In this position you will work with a dynamic team in a fast-paced environment with high levels of responsibility where work quality and professional judgement is critical for your success. **Key Responsibilities** + Develop and coordinate plans and processes to better connect NNSA program opportunities across existing and with potential new programs. + Responsible for internal and Nuclear Security Enterprise Program Manager training initiatives. + Develop, analyze, and recommend courses of action on improving knowledge management processes. + Improve efficiency of data collection for reporting (EMOR, PEMP, NA‑10) efforts. + Responsible for NNSS and SEO strategic planning and develop and implement procedures to track and report SEO Programs objectives. + Develop and implement programs to give the company opportunities to meet its contractual work requirements in an efficient, economic manner. + Maintain strong working and collaborative relationships with internal organizations (e.g., IT, HR, Property Management) to facilitate management and staff needs. + Work is guided by consultation with management, based on project/program objectives and strategies. Makes decisions on behalf of management, within prescribed scope of authority. + Gather and organize information on program or plan problems or procedures. + Perform other duties assigned by Management. **Qualifications** + Bachelor's degree in related field and at least 12 years' of professional level experience, or equivalent training and experience. + Demonstrated experience in supporting program management and development. + Familiarity with NNSA missions and NNSS reporting requirements with emphasis on NA-10 Defense Programs. + Demonstrated ability to leverage technology to improve and communicate knowledge management processes. + Demonstrated experience supporting strategic planning and implementation efforts. + Demonstrated excellent oral, written and interpersonal communication and presentation skills. + Ability to run/interpret reports from PCRS and provide analysis to support business decisions. + Demonstrated ability to analyze data gathered and develop solutions or alternative methods of proceeding. + Demonstrated ability to lead a team to plan and execute workshops/meetings with 100+ attendees from various outside entities or stakeholders. + Demonstrated ability to engage with customers inside and outside of the NWC (e.g., laboratories, universities, military academies, etc.) to schedule, plan, and set up coordination for visitors, foreign nationals (including AWE visitors), and students. + Required Q or equivalent clearance. + Preferred knowledge of NNSS SEO mission and execution areas. + The primary work location will be in North Las Vegas, Nevada. + Travel will be required (minimal). + Work schedule for this position will be 4/10's, Monday - Thursday (subject to change). + Pre-placement physical examination, which includes a drug screen, is required. MSTS maintains a substance abuse policy that includes random drug testing. + Must possess a valid driver's license. MSTS is required by DOE directive to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants offered employment with MSTS are also subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment. In addition, Applicants for employment must be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship, at least 18 years of age. Reference DOE Order 472.2 (**************************************************************************************** , "Personnel Security". If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted. **Department of Energy Q Clearance** (position will be cleared to this level). Reviews and tests for the absence of any illegal drug as defined in 10 CFR Part 707.4 (*************************************************************************************************************** , "Workplace Substance Abuse Programs at DOE Sites," will be conducted. Applicant selected will be subject to a Federal background investigation, required to participate in subsequent reinvestigations, and must meet the eligibility requirements for access to classified matter. Successful completion of a counterintelligence evaluation, which may include a counterintelligence-scope polygraph examination, may also be required. Reference 10 CFR Part 709 (************************************************************************************ , "Counterintelligence Evaluation Program." MSTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, veteran status or other characteristics protected by law. MSTS is a background screening, drug-free workplace. Annual salary range for this position is: $119,995.20 - $186,014.40. Starting salary is determined based on the position market value, the individual candidate education and experience and internal equity.

Mission Support and Test Services, LLC (MSTS) manages and operates the Nevada National Security Site (NNSS) for the U.S. National Nuclear Security Administration (NNSA). Our MISSION is to help ensure the security of the United States and its allies by providing high-hazard experimentation and incident response capabilities through operations, engineering, education, field, and integration services and by acting as environmental stewards to the Site's Cold War legacy. Our VISION is to be the user site of choice for large-scale, high-hazard, national security experimentation, with premier facilities and capabilities below ground, on the ground, and in the air. (See NNSS.gov for our unique capabilities.) Our 2,750+ professional, craft, and support employees are called upon to innovate, collaborate, and deliver on some of the more difficult nuclear security challenges facing the world today. MSTS offers our full-time employees highly competitive salaries and benefits packages including medical, dental, and vision; both a pension and a 401k; paid time off and 96 hours of paid holidays; relocation (if located more than 75 miles from work location); tuition assistance and reimbursement; and more. MSTS is a limited liability company consisting of Honeywell International Inc. (Honeywell), Jacobs Engineering Group Inc. (Jacobs), and HII Nuclear Inc. Bachelor's degree in related field and at least 12 years' of professional level experience, or equivalent training and experience. Demonstrated experience in supporting program management and development. Familiarity with NNSA missions and NNSS reporting requirements with emphasis on NA-10 Defense Programs. Demonstrated ability to leverage technology to improve and communicate knowledge management processes. Demonstrated experience supporting strategic planning and implementation efforts. Demonstrated excellent oral, written and interpersonal communication and presentation skills. Ability to run/interpret reports from PCRS and provide analysis to support business decisions. Demonstrated ability to analyze data gathered and develop solutions or alternative methods of proceeding. Demonstrated ability to lead a team to plan and execute workshops/meetings with 100+ attendees from various outside entities or stakeholders. Demonstrated ability to engage with customers inside and outside of the NWC (e.g., laboratories, universities, military academies, etc.) to schedule, plan, and set up coordination for visitors, foreign nationals (including AWE visitors), and students. Required Q or equivalent clearance. Preferred knowledge of NNSS SEO mission and execution areas. The primary work location will be in North Las Vegas, Nevada. Travel will be required (minimal). Work schedule for this position will be 4/10's, Monday - Thursday (subject to change). Pre-placement physical examination, which includes a drug screen, is required. MSTS maintains a substance abuse policy that includes random drug testing. Must possess a valid driver's license. MSTS is required by DOE directive to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants offered employment with MSTS are also subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment. In addition, Applicants for employment must be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship, at least 18 years of age. Reference DOE Order 472.2, “Personnel Security”. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted. Department of Energy Q Clearance (position will be cleared to this level). Reviews and tests for the absence of any illegal drug as defined in 10 CFR Part 707.4, “Workplace Substance Abuse Programs at DOE Sites,” will be conducted. Applicant selected will be subject to a Federal background investigation, required to participate in subsequent reinvestigations, and must meet the eligibility requirements for access to classified matter. Successful completion of a counterintelligence evaluation, which may include a counterintelligence-scope polygraph examination, may also be required. Reference 10 CFR Part 709, “Counterintelligence Evaluation Program.” MSTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, veteran status or other characteristics protected by law. MSTS is a background screening, drug-free workplace. Annual salary range for this position is: $119,995.20 - $186,014.40. Starting salary is determined based on the position market value, the individual candidate education and experience and internal equity. SEO Programs is searching for an exceptional Business Specialist to support program development and management, strategic plan implementation tracking and reporting, improve knowledge management processes, and support reporting and knowledge sharing efforts. In this position you will work with a dynamic team in a fast-paced environment with high levels of responsibility where work quality and professional judgement is critical for your success. Key Responsibilities Develop and coordinate plans and processes to better connect NNSA program opportunities across existing and with potential new programs. Responsible for internal and Nuclear Security Enterprise Program Manager training initiatives. Develop, analyze, and recommend courses of action on improving knowledge management processes. Improve efficiency of data collection for reporting (EMOR, PEMP, NA‑10) efforts. Responsible for NNSS and SEO strategic planning and develop and implement procedures to track and report SEO Programs objectives. Develop and implement programs to give the company opportunities to meet its contractual work requirements in an efficient, economic manner. Maintain strong working and collaborative relationships with internal organizations (e.g., IT, HR, Property Management) to facilitate management and staff needs. Work is guided by consultation with management, based on project/program objectives and strategies. Makes decisions on behalf of management, within prescribed scope of authority. Gather and organize information on program or plan problems or procedures. Perform other duties assigned by Management.

The primary responsibility of the responsibility of the Accountant - Shared Services is to perform varied accounting functions including, but not limited to, recording of journal entries, account reconciliation's, financial analysis and daily monitoring and reporting of banking transactions. All duties are to be performed in accordance with departmental and The Venetian Resort's policies, practices, and procedures. Essential Duties & Responsibilities: * Prepare monthly bank reconciliations. * Works on monthly close activities with the General Ledger team and prepares journal entries and month end accruals where necessary. * Perform varied accounting functions including, but not limited to account reconciliation's, daily monitoring and reporting of banking transactions, preparing various regulatory tax returns and license filings, recording and posting entries in the financial system, fixed assets data entry into financial system, assistance with preparation of monthly financial statements in accordance with US Generally Accepted Accounting Principles. * Assist in establishing company policies. * Assist operating department with analysis of financial results. * Perform ad-hoc accounting projects as requested by management. * Adhere to the company's policies, and legal requirements. * Consistent and regular attendance is an essential function of this job. * Perform other related duties as assigned. Additional Duties & Responsibilities: Company Standards of Conduct All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company's standards, work requirements and rules of conduct. Additional Duties & Responsibilities: Additional Duties & Responsibilities: Minimum Qualifications: * 21 years of age. * Proof of authorization/eligibility to work in the United States. * Bachelor's Degree in Accounting or related discipline. * 1 year of finance/accounting experience within industry or public accounting firm preferred. * Familiar with general ledger operations. * Proficient in Microsoft Excel, Word, and PowerPoint. * Basic working knowledge of mainframe financial systems. * Prioritize and manage multiple work assignments while meeting deadlines. * Ability to communicate clearly and effectively in English, both in spoken and written form. * Must be able to obtain and maintain any other certification or license, as required by law or policy. * Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience. * Must be able to work varied shifts, including nights, weekends and holidays. Physical Requirements: Must be able to: * Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned. * Physically access all areas of the property and drive areas with or without a reasonable accommodation. * Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts. * Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts. * Ability for prolonged periods of time to walk, stand, stretch, bend and kneel. * Work in a fast-paced and busy environment. * Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.

A qualified Exhibitor Services Specialist will provide frontline customer assistance throughout the event lifecycle. They are proactive, customer-focused, and must be experienced or willing to learn what is necessary to assist the customer, grow revenue, and proactively secure payment for all services. Key Contributions of the Role Omni-channel Customer Interaction Comfortably interface with customers in person, via email, chat, and phone to provide consultative advice about the event and their logistical exhibit requirements. Details Management: Gather and understand the specifics of customer needs, ensuring clarity and accuracy during the engagement. Data Management Data Input, Processing, and Reporting: Proficiently input customer information, orders, payments, show closings, and other relevant data into Salesforce throughout the event lifecycle. Transfer daily KPI reports (including violation and Webex data) and maintain accurate department scoreboards weekly. Run related reports and perform audits to enable effective customer responses, accurate order fulfillment, and efficient event execution. Understand the importance and delicate balance between speed and accuracy when processing inquiries, orders, and payments. Consultative Advice and Solutions Manage soft sales interactions by assisting customers to understand costs and manage their budgets while providing effective solutions to inquiries and logistical needs. Outreach to help customers proactively prepare, avoid pitfalls, and maximize their investment for the event. Effective Communication and Problem Solving Effectively communicate in writing and in person. Clear, respectful, and empathetic communication is crucial. Communicate complex and unfamiliar concepts to customers to achieve a positive and seamless experience. Apply experience and training to resolve service issues promptly, respectfully, and effectively. Confidently investigate and troubleshoot issues, including when details are limited. Customer-Centric Approach Stand ready to see through the customer's eyes and advocate for them when necessary. Seek feedback actively to improve services and the customer experience. Positive Attitude Maintain a positive, empathetic, and professional attitude toward customers always. Product Knowledge: Commit to an intimate knowledge of our products and services to assist customers. Continuous Learning Mindset: Recognize that training extends beyond onboarding, and be willing to take initiative for personal growth and development. Utilize teachable moments in the work environment. Be open to learning and adapting to changes. Requirements A positive and professional attitude with the ability to work in a fast-paced environment and meet deadlines. Be service-minded with a team focus, willingness, and the ability to learn. Come equipped with a working knowledge of Microsoft Office and be comfortable learning new software as needed. Well-developed time management skills, attention to detail, and the ability to complete projects and assignments with minimal supervision. Perform the department's internal and on-site event support functions as outlined which may involve traveling to event sites nationwide as scheduled. Willingness to travel and work overtime as required. Experience with Salesforce, including report generation and data analysis is highly preferred. High School Diploma and 1-3 years of related customer experience -ideally in trade shows or events. College degree preferred. Aligning With Our Values for Success Demonstrate Core Values of Caring, Commitment, Integrity, Spirit, Responsiveness, Inclusivity, and Teamwork. Ability to perform as a responsible ESOP owner by making daily decisions to benefit the client and the company. Treat all internal and external customers with courtesy and respect, as outlined in our Blue Diamond Customer Service Program. Please note that the roles and responsibilities outlined in this job description are not exhaustive and may be subject to change. Additional tasks may be assigned as needed to meet the evolving needs of the company. Shepard is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, color, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, veteran status, or other non-merit factor. All employment decisions are made based on business needs, job requirements, individual qualifications, and merit.

**Job Title: Med Spa Scheduling Specialist** Our reputable and luxurious medical spa is seeking a detail-oriented and customer-focused Med Spa Scheduling Specialist to join our dynamic team. As a Scheduling Specialist, you will be pivotal in ensuring the smooth operation of daily activities by coordinating appointments and providing outstanding customer service to our clients. The ideal candidate will exhibit excellent communication skills, a keen eye for detail, and a passion for enhancing the client experience in a medical spa environment. **Key Responsibilities:** - Manage and coordinate client appointments, ensuring optimal scheduling of spa services and treatments. - Act as the primary point of contact for client inquiries, providing prompt and courteous responses via phone, email, and in-person interactions. - Collaborate with the spa team to ensure seamless communication of client needs and preferences. - Maintain and update client records accurately, ensuring compliance with privacy regulations and spa policies. - Utilize scheduling software to track availability and efficiently allocate appointments based on client and therapist/staff availability. - Proactively address and resolve scheduling conflicts or other customer service issues, escalating to management as necessary. - Provide detailed information about the spa's services, packages, and promotions to clients, helping guide them through the selection process. - Assist with general administrative duties such as responding to voicemails, managing correspondence, and supporting reception duties as needed. - Contribute to a welcoming and serene spa environment that aligns with the brand's standards and enhances client satisfaction. **Qualifications:** - Previous experience in scheduling, customer service, or a related field, preferably within a spa or healthcare setting. - Proficiency in scheduling software and Microsoft Office Suite. - Strong organizational and multitasking abilities with an exceptional attention to detail. - Excellent interpersonal skills and the ability to build rapport with clients and team members. - Professional demeanor and appearance, with a client-centric focus. - Ability to work flexible hours, including evenings and weekends, to meet the spa's scheduling needs. **Why Join Us?** - Become part of a fast-growing and reputable med spa known for its professional and client-focused services. - Opportunity to work in a serene and aesthetically pleasing environment. - Competitive compensation and benefits package. - Opportunity for professional growth and development within the spa industry. If you are a proactive and dedicated professional who enjoys facilitating exceptional customer experiences, we invite you to apply for the Med Spa Scheduling Specialist position today. We look forward to welcoming you to our team and helping our clients achieve their wellness and beauty goals. JOB CODE: 1000052

Processing Specialist (Financial Call Center Clerk) About NRTAt NRT, we build more than solutions: we build up each other. NRT is a worldwide leader in future-ready FinTech and Information Technology designed to elevate and enhance the enterprise gaming industry. Our next-generation solutions encompass every aspect of the modern integrated resort, including secure payment systems, AML compliance and reporting tools, credit information and electronic marker services to intelligent and engaging table game platforms, dynamic financial and marketing kiosks, and our completely customizable digital gamification and mobile experiences. NRT has acquired JOINGO , a revolutionary resort app engagement platform dedicated to unifying guest experiences, offering a seamless experience from booking to checkout through App Builder, which has more than 100 third-party integrations which are unmatched in the industry. Our strategic partnerships have resulted in the most convenient, reliable, and secure omni-channel payment ecosystem in the industry. Our collective solutions are used by casinos, race and sports operators, lotteries, banks, and retailers-- globally-- to dazzle their guests. We believe in the value of connection and community. Our diversity in skills and background make us a unique and formidable culture. We encourage the growth of individual development and recognize that our success depends on developing each other. To stand firm is to stand together. Our combined innovation and success is rewarded through competitive salaries, paid time off, individual growth plans, community sharing, collaboration, Health Benefits (including medical, vision, dental, EAP, etc) and more. We provide training, product knowledge demos, tiered-lever skill building, development workshops, teambuilding exercises, webinars, and more. Joining NRT is more than a job-- it's an opportunity to grow and discover. To learn more about who we are and what we do, visit our website at **************** Processing Specialist will be responsible for making outgoing calls to banks to verify information on the account and obtain the data such as date opened, signer, average and current balance, bank account type, routing and account number, and any other information necessary to complete the report. The Processor will use the existing contacts at the financial institutions and will also be responsible for making new contacts. Additional duties may include basic research to find bank contact information or locate the branch of account. Skills and Core Competencies• Strong work ethic and integrity• Effective communication and phone skills• Ability to network and build connections with customers• Ability to multitask; critically think and uses sound judgment• Discretion to maintain highly confidential information• Detail oriented and appreciation for following processes• Strong investigation and research skills• Ability to work on a team and individually• Thrive working in a high-volume high demand work environment• Strong computer skills including database, internet, and office productivity software. Responsibilities • Process bank report ordersa. Be on two phones throughout the dayb. Fill out bank reports completely and accuratelyc. Verify or obtain all information to complete reportsd. Meet daily report processing volume goals • Research and Investigatea. Research reports/accounts in proprietary database and internet search engines. • Make Contactsa. Call bank branches and develop contactsb. Actively participate in challenges to help department make contactsc. Meet weekly seed volume goals • Other Projectsa. Any assigned projects suggested The base salary range for this role is $17.5 per hour. We rely on market indicators to determine compensation, and an offer will consider various factors including experience, qualifications, skills, and training. Our comprehensive and competitive benefits package includes medical, dental and vision insurance for employees and their family, paid time off, and a variety of other perks. NRT would like to thank all applicants for applying, but only those applicants best suited for the position will be contacted. NRT is an equal opportunity employer. It is NRT's policy to recruit and select applicants for employment solely on the basis of their qualifications, with emphasis on selecting the best-qualified person for the job. NRT does not discriminate against applicants based on race, color, religion, sex, sexual orientation, national origin, or disability or any other status or condition protected by applicable law. NRT welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. #INDHP

Join a team of collections specialists. Use effective collection strategies to minimize delinquencies and improve collection rates. Effectively communicate to establish and maintain relationships with our customer base. Clearly communicate with other staff members and management. Report unresolved issues to supervisor and management. Compensation: $22.00 - $27.00 per hour About Capital Credit LLC CapitalCredit is a subprime finance company engaged in acquiring sub-prime auto receivables from both franchised and independent automobile dealers which have entered into contracts with purchasers of typically used, but some new, cars and light trucks. CapitalCredit then services the receivables it acquires. CapitalCredit commenced operations in Tennessee in 2013. It conducts most of its business in the Southeastern United States. CAREERS Capital Credit LLC is a great place to work. We are growing and expanding within our existing office locations and are always looking for underwriters and collectors. If you are a talented person, with a great work ethic, who wants to work in a fast paced, friendly work environment, or a vendor who would like to do business with us, please take a look at our current openings.