Technical Support Specialist
Specialist Job 24 miles from Henderson
About the Company
CHC Navigation is a global provider of innovative GNSS navigation and positioning solutions covering a wide range of professional applications, including land and airborne surveys, conventional GNSS surveys, 3D mass data acquisition, precision farming, unmanned navigation and robotics, real-time GNSS infrastructure, and more.
CHC Navigation is looking for a highly motivated and outstanding Technical Support Engineer for our fast-growing business to join our United states team. As Technical Support Engineer will lead technical processes, and tools to deliver an amazing technical support experience for CHCNAV partners, distributors and clients! We need your strong passion for a five-star technical support experience. In this role you will have tremendous influence and impact because our partners are our best asset to grow business, and a solid technical support experience is essential to build trust and reliability.
About the role
In this role, your primary responsibility will be to ensure our partners and enterprise customers are successfully trained to demonstrate, install, and flawlessly use CHCNAV products and solutions. As a technical support engineer, you are also responsible for answering any technical questions , issues and requests. In many cases, this job also requires traveling to business partner locations or customer sites for training or demo purposes. Finally, this includes but is not limited to the following critical competencies:
Provide fast and efficient customer service to business partners, dealers , and enterprise customers.
Ensure successful onboarding of new partners, reseller and customers from both a hardware and software perspective.
Support sales colleagues with the technical details as a technical expert.
Arrange on-site tests, demos or trainings.
Develop and manage the relationship with resellers and partners, being accountable for their updates and technical requests to improve their experience and retention.
Perform problem analysis resulting in resolution of product-related problems, including the follow-up, testing, troubleshooting, and the identification of bugs and enhancements.
Approach different European GNSS related agencies and institutes for possible cooperation, certificates, technical documentations or licenses, permissions.
Be up-to-date with the latest GNSS related technologies and competitors.
Build and update training materials and how-to user guides.
Work well in a team environment that spans across different time zones.
About you
Bachelor or master's degree in engineering, preferably in Surveying or GNSS.
Experience in technical customer service /support.
Possesses strong communication skills, both verbal and written .
Proficient in presenting and public speaking , including technical training and demonstrations .
Experience with Microsoft applications & comfortable learning new computer applications.
Possess strong problem -solving skills .
Excellent analytical skills combined with impeccable business judgment.
Friendly but professional presence to build trust in our partners.
Reliable and responsible personality to keep the trust.
Fluent in English.
Travel Requirements
There are some travels required in this role - including travel to a business partner or customer locations, trade shows, visit strategic accounts, other regional trips to support CHCNAV United states team.
What we offer
A job in an international result-oriented company where you can make full use of your skills.
Excellent business environment and career prospect in dynamic, high growth market.
The opportunity to develop yourself and be part of a fast-growing global company.
Remuneration commensurate with experience.
Research Specialist
Specialist Job 24 miles from Henderson
Our client is a quickly growing legal services company with a very exciting AI/predictive modeling department that this person will be working within. While this person would be supporting a large legal services company, they do not need legal industry experience. This is a heavy research and reporting role - and is a brand new role due to growth! This will report to the CEO.
This person must currently live in the Vegas area!!!
Research Specialist (Las Vegas - On Site):
Must have excellent communication skills
Must be willing to be on site
This is a full-time/W2 role only
Must have experience working with large data sets and complex information
Must have strong experience using statistical methods to analyze and report findings
Can have research experience in a wide array of fields not associated with legal research
Salary is likely $75k-$90k base + bonus, benefits, and PTO
This position is a key in the growth of our client, and will impact operations day 1. This company is a leader in their sector, and is growing quickly. There's a ton of room for long term growth for this role, with excellent resources already in place. Longevity, culture, and environment are really important to them, and a big reason they have such great tenure in their people.
IT Support Specialist
Specialist Job In Henderson, NV
Why Vadatech?
Working at Vadatech is more than a job-it's an experience. We're a dynamic, growing company, and we're always looking for visionary, results driven people to join our team.
We are excited to open a new opportunity for IT Support Specialist seeking to gain experience in the information technology field!
The IT Support Specialist is responsible for providing technical assistance and support to end users, troubleshooting hardware and software issues, and ensuring the smooth operation of IT systems. In addition, this role requires strong problem-solving skills, effective communication, and the ability to work under pressure to resolve technical problems efficiently.
Responsibilities
Installs and loads PCs with Linux and Windows operating systems. Performs daily operational support on the computer OS, including system security, access, and configuration.
Provides implementation, troubleshooting and maintenance of IT systems.
Provides Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
Experience troubleshooting and maintaining PCs, laptops, and printers.
Performs Equipment Assert Management, upgrades, repairs, and replacements.
Specifies network requirements, monitors local area network (LAN) performance, troubleshoots networking hardware and ensures system is working properly according to specifications and parameters.
Works in collaboration with IT infrastructure team to test and certify new hardware and software solutions for use in the corporate environment.
Responsible for providing escalation support and troubleshooting for incidents reported by system monitoring, change requests, user support tickets, or networking with IT peers.
Requirements
Associate degree or equivalent in Management Information Systems and 3-5 years in IT support.
Current Microsoft certification (MCSA, Microsoft Certified: Windows Server Hybrid Administrator etc.)
You should have experience in Windows operating environments, including Windows Active Directory, Group Policy Management, SharePoint, Exchange services.
Experience with TCP/IP and Microsoft Networking concepts.
Experience hands-on experience in installing, patching, configuring, maintaining, and resolving issues with various Windows and Linux server software.
Need to have experience working with cyber security tools.
WORK ENVIRONMENT
Mostly indoors/Office
Physical demands
This position involves work typical of an office environment with no unusual hazards.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Sitting and use of computer terminal for long hours.
Constant use of sight abilities while writing, reviewing, and editing documents.
Ability to move around the facility, climbing stairs as necessary, bends down and reaches up.
Frequently communicates with others.
Must be able to exchange accurate information verbally and in writing.
Regularly operates a computer and other standard office equipment, including phones, photocopiers, filing cabinets, and fax machines.
Ability to handle and lift objects weighing up to 25 lbs.
Ability to lift objects weighing up to 50 lbs. in a two-person lift.
Cognitive Requirements
Read or write and interpret data, computer systems/programs.
Must be able to maintain confidentiality and professionalism.
THE ABOVE INFORMATION ON THIS DESCRIPTION HAS BEEN DESIGNED TO INDICATE MANAGEMENT'S ASSIGNMENT OF ESSENTIAL FUNCTIONS AND LEVEL OF WORK PERFORMED BY EMPLOYEES WITHIN THIS CLASSIFICATION. IT IS NOT DESIGNED TO CONTAIN OR BE INTERPRETED AS A COMPREHENSIVE INVENTORY OF ALL DUTIES, RESPONSIBILITIES AND QUALIFICATIONS REQUIRED OF EMPLOYEES ASSIGNED TO THIS JOB. NOTHING IN THIS JOB DESCRIPTION RESTRICTS MANAGEMENT'S RIGHT TO ASSIGN AND REASSIGN DUTIES AND RESPONSIBILITIES TO THIS JOB AT ANY TIME.
Benefits
Our company offers the following benefits to our employees:
Medical - 4 Plans to choose from
Dental - Employer pays for the Employee portion
Vision - Employer pays for Employee portion
Supplemental Health Insurance
125 Cafeteria Plan (takes deductions out before paycheck is taxed, so you pay less taxes)
401k Plan - Employer contributes 3% of annual salary on an annual basis
Competitive Pay
PTO - to be used for sick/vacation time
Paid Holidays
On-site Gym at each US location
VADATECH, INC. IS AN EQUAL OPPORTUNITY EMPLOYER M/F/DISABILITY/VET
VADATECH, INC. PARTICIPATES IN E-VERIFY.
To conform to U.S. export control regulations, the applicant should be eligible for any required authorizations from the U.S. Government.
NO PHONE CALLS PLEASE
NO VISA SPONSORSHIPS AVAILABLE
Systems Support Specialist II
Specialist Job 24 miles from Henderson
Job Details Las Vegas - LAS VEGAS, NV Full TimeDescription
Konami Gaming is looking for Systems Support Specialist II to join our team!
The Systems Support Specialist II is responsible for providing data mining and data analytics support for the SYNKROS casino management system. The main objective is to respond and resolve any work stoppages to maintain a positive customer experience. This position requires more advanced technological and SYNKROS knowledge. Primary responsibilities for this position would be:
Clarifying issues reported by customers
Escalating issues to appropriate teams after research and testing is conducted and provided
Analyzing those issues to find an acceptable solution for the customer
Resolving in a manner that fully describes the steps to solve the issue
Educating team members by sharing newfound information to improve responsiveness
Traveling to customer sites providing on-site support during new implementations
Secondary responsibilities include travel to customer sites providing on-site support during new implementations, working non-business hour telephone support to existing customers on a rotating schedule, and performs additional tasks or projects to improve overall productivity, efficiency, and level of service, as assigned.
What you'll be doing:
Function as first point of contact for customers in relation to technical application support
Analyze, classify, track, investigate, research, and resolve all assigned support/service problems and issues in a timely, effective manner.
Function as a subject matter expert and display proficiency on Konami Casino Management Systems with a focus on reporting, analysis, and Business Intelligence.
Displays a comprehensive understanding of product support documentation.
Facilitates prompt, open, complete, and direct communication with customers through phone support or email follow-up.
Analyze and provide - effective resolutions to customers in an efficient manner based on department work performance standards.
Coordinate activities, as directed, with immediate supervisor, engineers and/or other departments, as necessary, to resolve reported problems.
Report detailed testing results of software issues to the quality assurance manager to ensure expedited customer problem resolution.
Provide nonbusiness hours telephone customer support as delegated by management
Answer incoming calls and document them in Konami's CRM system.
Handle complex or immediate issues with diplomacy, tact, and in a professional manner.
Escalate critical issues to the Systems Support Manager in accordance with prescribed policies and procedures.
Travel to customer locations and provide on-site support of the product to customer specifications.
Setup and configure software products and related hardware peripherals for use and implementation.
Extend customer employee knowledge after all the games hardware components are installed on-site.
Models' behaviors consistent with Konami Core Values demonstrating Integrity, Innovation, Customer Service, and Teamwork.
Demonstrate expertise in functional job area. Engage in continual learning and personal development. Share knowledge and feedback to contribute to the learning of others.
Consistently produce work that is accurate, high quality and complete. Hold self and others accountable for work and work standards. Complete work on time and within budget. Manage time effectively to achieve output and work product consistent with company and department objectives.
Proactively address problems and involve others as needed to prevent escalation. Make sound and timely decisions based on knowledge, expertise, and accurate sources of available information.
Approach and implement change positively. Modify behaviors as needed to implement change and adopt innovation. Identify opportunities and generate ideas for change, innovation, or improvement.
Focus on understanding and meeting customers' needs (internal and external); Follows up on complaints/questions/requests. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Able to understand internal/external customer technologies and problem resolution techniques. Able to respond effectively and to provide constructive feedback to the client on problem resolution.
Expresses views in a fluent, clear, logical manner. Communicates openly, convincingly, and honestly while promoting an open exchange of ideas.
Understanding a situation by breaking it into parts, studying a problem in a systematic way, identifying causal relationships, anticipating obstacles, considering explanations/plans, and making logical conclusions.
Knowledge of the Information Technology industry, its systems, platforms, tools, and technologies. The use of technology to control and safeguard the collection, organization, structure, processing, and delivery of information.
Knowledge of Gaming processes and operations. Understanding of gaming technologies, protocols, hardware and functions.
Performs other related duties as assigned.
Konami Offers
Competitive Wages
Great 401(k) plan with company match
Comprehensive health benefits package
Generous Company paid Holidays and Paid Time Off (PTO)
Tuition reimbursement program
About Konami Gaming, Inc.:
For Players. For Operators. For Each Other.
Konami Gaming, Inc. entered the US gaming market in the 2000s and we have spent the last two decades moving the industry forward with breakthrough games, head turning cabinets, and a casino management system that brings it all together. Over that time, we have garnered our share of awards and established a corporate culture of success and innovation.
A world leader in systems and game development, Konami can offer you the best of both worlds - stability within a dynamic, creative environment. We are excited to announce that Konami Gaming Inc. is growing and expanding into new product lines, including premium and standard games, and new market segments. As we enter a new growth period for the Company, we are expanding our reach to attract top talent in game studio operations, technology and product development.
Qualifications
What we'll want you to have:
High School diploma or GED equivalent required.
Bachelor's Degree with emphasis in a technical field or equivalent combination of experience and education preferred.
Degree or Certification in Gaming-related field highly preferred.
3+ years of experience in service-oriented department; Gaming or casino application support experience preferred.
Proven customer support skills, including working with casino management accounting applications.
Experience in Class III gaming industry and regulatory compliance.
Ability to communicate professionally and efficiently, both verbal and written with all levels of the business.
Ability to obtain and maintain Gaming licensure(s).
Basic understanding of Microsoft Office products.
Basic understanding of programming logistics and structure.
Database knowledge and network basics desired.
Software application support skills.
Must be able to handle complex or immediate issues with diplomacy, tact and in a professional manner.
Requirements:
Full-time / 40+ hours per week. Must be flexible to work overtime, including nights, weekends, and holidays as required.
Must be comfortable working in an area with limited working space for long hours with the ability to remain seated at computer terminal for extended periods of time. Extreme repetitive motion using keyboard, mouse, and telephone. Must be able to work at assigned location to enable direct communications and interactions with team members, management, and others as necessary, unless traveling for a business-related purpose. Ability to work effectively and efficiently in a high-stress, fast-paced, and high-pressure environment while maintaining high standards of accuracy, paying attention to detail, and meeting assigned deadlines. Demonstrates high integrity, trust, and strict confidentiality. Ability to maintain excellent communication and a positive, respectful, and professional attitude and relationship with clients, employees, peers, co-workers, all levels of management, and all outside organizations conducting business or otherwise interacting with the company. Ability to always act autonomously while adhering to overall department and company policies and procedures.
Support is open 24/7, 365 days a week. In this role you must be flexible to work any day of the year, including holidays. Moderate travel wil
IT Support Analyst
Specialist Job 24 miles from Henderson
Unicity is dedicated to developing innovative, science-based products and programs that promote metabolic health and improve the quality of life for people everywhere. For over 30 years, Unicity has been dedicated to developing high-quality products that contain the vital nutrients your body needs. With the proper process, cutting-edge technology, and a mission to Make Life Better, Unicity is paving the way for a better tomorrow.
Unicity was founded with a bold mission to make healthy living a reality in an on-the-go world. Unicity s business model is person to person sales which has given a personal touch to our sales and growth. Unicity currently has offices in Utah, Nevada, Wyoming, plus many more globally! This job will be located in Las Vegas, NV. THIS WILL BE AN IN OFFICE ROLE.
Primary Responsibilities
Be the first point of contact for support, troubleshooting, and solving issues in our Las Vegas and Henderson locations, and escalate to other teams when necessary.
Support our office staff with issues and respond to Zendesk Support requests when necessary.
Follow the documentation to ensure simple and easy deployment/support.
You ll work closely with our HR and hiring managers to deploy equipment for our new hires.
Creating and managing user accounts via Jumpcloud, Google Workspace, and other cloud platforms.
Configure and deploy phones through our RingCentral Phone system (cloud-based).
Support our shipping and warehouse operations in both locations.
Add and maintain our IT assets
Create, and maintain knowledge base articles in our Documentation system.
Requirements
Ability to maintain a positive attitude and friendly demeanor when working with others, even under pressure, and a passion for delighting those around you.
Experience configuring and troubleshooting Windows 10/11 and mac OS 10.13+
Experience working with Google Workspace/Gmail preferred
1-2 years of Experience preferred; We are willing to train the right candidate
Willingness to learn other IT Systems
This position requires on-site work 5 days per week.
Housing Specialist II
Specialist Job 24 miles from Henderson
Join Our Team
An Exciting and Rewarding Career Opportunity
Southern Nevada Regional Housing Authority
Announcement Number
Job Title
25-008
Housing Specialist II
Number of Openings
Compensation (Depending on Experience, DOE)
Two (2) (Full-Time, 7 AM to 6 PM, Mon-Thurs)
$49,536.86 (Step 1) - $79,192.26 (Step 20) annually
The typical starting range for this position is between $49,536.86 and $54,679.46 DOE.
Opening Date
Closing Date
March 4, 2025
Applications are reviewed on a rolling basis.
March 20, 2025 (or until filled)
The closing date may be earlier based on the number of applications received
.
To Apply and Required Documents
Conditions of Employment
This position is open to both internal and external applicants. Applicants should:
Complete an application online - to apply, click here
Submit a cover letter and resume
Incomplete applications will not be considered.
*Applicants who meet minimum qualifications are not guaranteed an interview.
Upon a conditional offer of employment, the candidate must successfully:
Complete a background investigation which may include:
(education, criminal history, credit, fingerprints, and DMV)
Pass a workplace drug test within 72 hours*
Possess a valid State of Nevada driver's license
Possess a clean driving record
*As a federally-funded employer, although legal in the state of Nevada, marijuana is restricted under Federal guidelines.
Employee Benefits
Pay is only part of your generous compensation package for our premier agency. Employees enjoy a 3-day weekend; free parking; 2 weeks vacations (years 1 and 2); 13 sick days; 13 paid holidays, including your birthday; medical, dental, and vision insurance - 100% employer paid (employee only); health and dependent care flexible spending accounts; life and long-term disability insurance (employer paid); 457B Deferred Compensation Plan; Public Employee Retirement System (PERS) - 100% Employer-Funded or Employee/Employer-Funded (50%/50%); Employee Assistance Program (EAP); and a host of voluntary employee benefits options. Student loan forgiveness is available to qualified individuals under the Public Service Loan Forgiveness (PSLF) program.
Overview
The Southern Nevada Regional Housing Authority (SNVRHA) is recruiting a Housing Specialist II to join our team. Through its public housing programs, SNRHA provides affordable housing to low- and moderate-income households. Our team is comprised of 200+ committed and caring professionals who support our mission and the clients and communities we serve. Our success is built upon the contributions of our valued employees. To learn more, please visit us online - ***************
If relocating from out-of-state, more than its famous Strip, which provides endless entertainment opportunities for locals and tourists, Las Vegas, Nevada also offers a family-friendly environment with terrific neighborhoods, affordable living, warm weather, outdoor wonders (hiking, climbing, snow-skiing, boating, sightseeing, and more), professional sports, and world-class restaurants. Las Vegas is home to the University of Nevada, Las Vegas (UNLV) and a few hour's drive to beach destinations in Southern California, the Grand Canyon in Arizona, and national parks and ski resorts in Utah. Nevada is among the most tax-friendly states in the U.S., with residents enjoying no state income tax, county income tax, inheritance tax, and lower property taxes.
Position Summary
Dynamic PC Support Techician
Specialist Job 24 miles from Henderson
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Operations Specialist
Specialist Job 24 miles from Henderson
We are seeking a highly organized and proactive Operations Specialist to support an Operational Test and Evaluation (OT&E) contract for the U.S. Air Force at Nellis AFB, NV. The ideal candidate will have experience in military operations, coordination, and execution of test activities. This role involves managing operational logistics, coordinating test events, and ensuring that all aspects of the operational testing process run smoothly.
Key Responsibilities:
Support the planning and execution of operational test events for Air Force weapons systems.
Coordinate the logistics and operational requirements for test activities, including personnel, equipment, and test resources.
Facilitate communication and coordination between test teams, operational units, and stakeholders to ensure successful test execution.
Monitor test event progress and provide status updates to project leads and management.
Assist in the development and review of operational plans, schedules, and reports to ensure mission objectives are met.
Manage and track test resources, including operational assets, transportation, and facilities.
Ensure compliance with Air Force standards and protocols during operational test events.
Assist in after-action reviews and ensure that operational data is captured for test reports.
Travel as required to support test events and operational activities.
Requirements
Required Qualifications:
Experience: Minimum of 3 years of experience in military operations or operational support roles, preferably within the U.S. Air Force or other defense environments.
Operational Testing Familiarity: Experience in supporting operational test and evaluation (OT&E) activities is preferred.
Security Clearance: Active Top Secret/SCI (TS/SCI) clearance.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Excellent communication and coordination skills, with the ability to work effectively with cross-functional teams.
Desired Qualifications:
Experience in Air Force operational environments or working directly with military units.
Knowledge of Air Force weapons systems and OT&E processes.
Bachelor's degree in operations management, logistics, or a related field.
Ability to adapt quickly to dynamic operational environments and troubleshoot emerging challenges.
Travel:
This position requires occasional travel to support test events and mission-related activities.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
Wellness Resources
Stock Option Plan
Interstate Discovery Specialist
Specialist Job In Henderson, NV
Assist clients with orders, verifying information and keying information into WinCopy. Receive and place calls and e-mails to clients to communicate with them regarding their orders. Work with different courts and local attorneys across the country to assist with domesticating subpoenas from one state to another. Prepare legal documents including subpoenas and notices. Develop and maintain a good working relationship with other First Legal departments, staff, and coworkers.
Job Qualifications:
High School Diploma
Knowledge of Word, Outlook, and PDF programs
Attention to detail
Good communication skills both verbal and written
Ability to multi-task
Knowledge of subpoenas, records retrieval, and/or WinCopy is a bonus
Schedule/Location:
In Office - Henderson, NV
Monday-Friday 6:30am to 3:00pm
About First Legal:
We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.
First Legal is the first truly comprehensive File Thru Trial™ solutions firm. With over 17 offices across the United States, First Legal has been serving thousands of law firms and corporations for more than 30 years across our six divisions - Court & Process, Depositions, Discovery, Records, Digital and Investigations. Our success comes through our company culture of innovation and trust, commitment to quality service, and depth of industry knowledge. Our mission is to be the most dependable and trusted business partner for our clients by serving every aspect of the litigation workflow. First Legal partners with our clients on a national basis to achieve the most efficient litigation solutions for the betterment of our clients.
Catastrophe Claims Specialist II
Specialist Job In Henderson, NV
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
We have an immediate need for a Catastrophe Claims Property Specialist II. You must currently reside in one of the following counties: Smith, Henderson, or Anderson. Property damage can be a frustrating event for our customers. Our Claims Professionals make the aftermath a much simpler and worry-free process. This position requires someone with strong negotiation skills, interpersonal skills and the ability to work independently, while investigating and resolving a variety of large or severe property loss claims. In this role, you will be deployed within Texas to the loss site to conduct a thorough analysis. Every day is a new challenge as you assist our customers through their claims process.
Responsibilities include:
On-site investigation of property damage, thorough review, and application of policy information and coverage details, proper setting of financial reserves, and accurate and timely settlement of claims.
Utilize experience, judgement and investigation techniques to arrive at fair and accurate claim decisions.
Provide an exceptional customer experience to customers and third parties.
This position requires deployment and travel (
Each catastrophe deployment can be up to 3 weeks in duration with 12 hour workdays being the expectation throughout the state of Texas.)
This is not a virtual/ desk adjuster role.
This is a field property (Homeowner) claim adjuster position. This is
not
an automobile claim position.
Candidate must:
Posses a current Texas Adjuster's License
Have a minimum of 2 years of verifiable homeowner claim experience
List level of experience in Xactimate
A full job description will be presented upon selection for an interview.
Germania is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, martial or veteran status, disability, or any other characteristic protected by law.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Account Specialist- Servicing
Specialist Job 24 miles from Henderson
MoveDocs is seeking a highly motivated and detail-oriented Account Specialist to join our growing team. This role involves extensive client communication, both via phone and email, and requires a strong ability to manage, update, and summarize large sets of data using Excel and Power BI. The ideal candidate will be someone who excels at building and maintaining relationships with medical providers and cross-functional teams, particularly with department managers and business development teams across the country.
The role will primarily focus on reconciling accounts, managing trackers, summarizing data and facilitating the timely posting or requesting of medical records and billing. Additionally, you will collaborate closely with various departments to improve processes and provide valuable insights through data analysis.
This position is based in our Las Vegas, Nevada office.
Responsibilities:
Regularly communicate with clients, medical providers, and internal teams via phone and email to resolve queries, provide updates, and manage expectations.
Reconcile accounts, track outstanding medical records and billing, and coordinate with clients and internal teams to request payments or post received payments.
Work closely with department managers and business development teams nationwide to ensure smooth communication, resolve issues, and contribute to the overall success of the team.
Develop and maintain process documentation, procedures, and job aids to streamline workflows and ensure consistent execution.
Build strong working relationships with medical providers, business development teams, and clients, ensuring a customer-focused approach and promoting positive interactions.
Pivot effectively between various responsibilities and priorities, ensuring that tasks are completed efficiently while maintaining high-quality service.
Develops rapport with the attorneys, firms, and medical providers
Achieves weekly volume targets and quarterly measurements to receive extra incentive awards
Requirements:
High School or GED required
1-2 years of work experience related to office type environment, contact center environment preferred.
Previous experience with law firms, in account management, customer service or collections preferred.
Knowledge or experience with personal injury, medical billing, custodian of records a plus.
Negotiation skills a plus but not required.
Self-motivated with desire to build great relationships, and able to meet and exceed goals.
Ability to multitask from application to application while on the phone and the computer is a must.
Able to adapt to change and pivot easily between tasks and process changes.
Ability to work quickly and accurately to meet tight deadlines.
Excellent verbal and written communication skills to handle interactions with attorneys and medical providers.
Ability to operate efficiently and effectively within a continuous evolving environment.
Basic to advance proficiency in Microsoft Excel, Microsoft Word, and Outlook.
Benefits
MoveDocs offers competitive compensation, and benefits that includes medical, dental, vision and life insurance plans, plus paid time off.
About Us:
When life gets hard, we make it easier! Libra Solutions simplifies and eases the burden of legal processes for plaintiffs, heirs, and the attorneys and healthcare providers who serve them. Combining technical innovation and financial strength, we help speed cumbersome workflows and ease financial barriers for our customers. And our companies are leaders in their respective industries.
MoveDocs is a technology-enabled services company designed as an end-to-end solution for personal injury law firms and healthcare providers. We are focused on helping uninsured and under-insured patients gain access to healthcare they need that would otherwise be unable to access or afford. We are proud of our mission and are passionate about applying technology to the challenge of making healthcare more accessible.
Oasis Financial is the most recognized national brand and industry leader in consumer legal funding. Oasis helps plaintiffs regain control by helping to cover essential living expenses while they await legal settlements. Oasis Financial is also a founding partner of ARC, the Alliance for Responsible Consumer Lending, and APA, Americans for Patient Access.
Probate Advance is the industry's leading inheritance funding provider, providing heirs with the money they need until the lengthy inheritance process is completed.
Together under Libra Solutions, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide, which gives us an amazing platform to service our customers. The combination of our footprints, relationships, technology, and funding power solidifies our combined companies as the premier leaders in medical lien, medical legal, Pre-Settlement funding, and inheritance industries. #LI-KK1
Commercial Claims Specialist - Bodily Injury
Specialist Job 24 miles from Henderson
Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
Description
Are you looking for an opportunity to join a claims team with a fast-growing company that has consistently outpaced the industry in year over year growth? Liberty Mutual has an excellent claims opportunity available for a Claims Specialist within our Commercial Lines Shared Economy team!
The Claims Specialist II, Rideshare works within a Claims Team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution. This includes making decisions about liability/compensability, evaluating losses, and negotiating settlements. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claim's management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.
You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Chandler, AZ; Westborough, MA; or Weatogue, CT. Please note this policy is subject to change.
We are open to fill this position as a Claims Specialist II, Senior Claims Specialist I or Senior Claims Specialist II, depending on candidate experience. Salary listed is for the entire country and may vary based on candidate location.
Responsibilities:
* Manages an inventory of claims to evaluate compensability/liability.
* Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources.
* Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages.
* Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate.
* Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
* Performs other duties as assigned.
We will focus on candidates who have the following experience:
* Attorney represented claimants for Bodily Injury claims in Shared Economy, Rideshare, Delivery Network Company or large Commercial Casualty losses.
* At least one year of recent litigation management experience.
Qualifications
* BS/BA degree or equivalent work experience.
* Minimum of 2 years experience in claims adjustment, general insurance or formal claims training.
* Required to obtain and maintain all applicable licenses.
* Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU).
* Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.
About Us
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
* California
* Los Angeles Incorporated
* Los Angeles Unincorporated
* Philadelphia
* San Francisco
Billing Clerk I
Specialist Job 24 miles from Henderson
Duties include but not limited to mailing out HCFA 1500s as well as all other in-house mail, updating addresses on all returned mail utilizing the Ever View System. Answer and triage all in-coming Calls and assist patients in resolving billing discrepancies. Assist Account Manager with calls, correspondences, and explanation of benefits and Payment Plans under New Guidelines in Phreesia. Post Patient Payments taken over the phone in the Phreesia System. May perform other job related duties as necessary for the efficient operation of SDMI.
MINIMUM SKILLS, ABILITY AND REQUIREMENTS:
• Must be a high school graduate or equivalent and have prior Billing/Collections experience. Intergy Radiology Information System experience preferred.
• Skill in organizing time to accommodate changes in workload and assignments in order to complete tasks in a timely manner.
• Any employee who discovers, is directly involved in or is responding to an event/occurrence/risk is required to complete or direct the completion of an occurrence report within 24 hours of event/occurrence/risk.
• Staff members may be monitored at any time during business calls without notification. SDMI management may listen in on conversations for training, monitoring and other legitimate business purposes.
My job performance, including current competencies will be reviewed by my supervisor on a periodic basis. If my job performance/ current competencies are not (or continue to not be) at required level this could result in additional training and/or disciplinary action.
• Skill to pay attention to details and accuracy in completing tasks.
• Responds positively to changes in assignments and priorities.
• Works as an effective team member with co-workers and other personnel.
• Communicates effectively when follow up is needed.
• Able to identify hazardous material in immediate work area.
• Know and follows all SDMI safety and evacuation guidelines, policies and procedures.
• Willingly participates in cross-training activities within the department for own professional growth in order to contribute to the overall function of SDMI.
• Assumes responsibility for updating knowledge of current SDMI department policies and procedures, protocol and practices.
• Demonstrates punctuality by reporting to work on time/satisfactory attendance record that complies with SDMI attendance policy.
• Takes full responsibility for all functions within and assures that all functions are completed before leaving SDMI at the end of the shift.
• Other duties as assigned.
All Employees agree to comply with all privacy and security standards as set out by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) as outlined by my employer. I will make every effort to protect our patient's health information and confidentiality as well as abide by all aspect of Public Law 104-191. I will treat all information received in the course of my employment with SDMI, which relates to the patients of the provider, as confidential and privileged information and will not disclose information regarding SDMI's patients to any person or entity, other than as necessary to perform my job, and as permitted under SDMI's HIPAA policies. I will safeguard my computer password and will not post it in a public place, such as the computer monitor or a place where it will be easily lost, such as on my nametag. (initials _____)
THE ESSENTIAL ELEMENTS OF THE POSITION REFLECT THE MAJOR DUTIES CONSIDERED NECESSARY TO DESCRIBE PRINCIPAL FUNCTIONS OF THE POSTION AND SHALL NOT BE CONSTRUED AS A DETAILED DESCRIPTION OF ALL OF THE WORK REQUIREMENTS THAT MAY BE INHERET IN THE POSITION.
N (Not Applicable)
Activity is not applicable to this occupation.
O (Occasionally)
Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently)
Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly)
Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
Physical Abilities
Lift/ Carry
Stand
O (Occasionally)
10 lbs or less
O (Occasionally)
Walk
O (Occasionally)
11-20 lbs
O (Occasionally)
Sit
C (Constantly)
21-50 lbs
N (Not Applicable)
Handling/Fingering
O (Occasionally)
51-100 lbs
N (Not Applicable)
Reach Outward
O (Occasionally)
Over 100 lbs
N (Not Applicable)
Reach Above Shoulder
O (Occasionally)
Push / Pull
Climb
N (Not Applicable)
12 lbs or less
O (Occasionally)
Crawl
N (Not Applicable)
13-25 lbs
O (Occasionally)
Squat or Kneel
O (Occasionally)
26-40 lbs
N (Not Applicable)
Bend
O (Occasionally)
41-100 lbs
N (Not Applicable
STEINBERG DIAGNOTIC MEDICAL IMAGING EXPRESSLY RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THIS AT ANY TIME.
I acknowledge and understand that:
• Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will.
• I know of no limitations which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor at any time that I am unable to perform these functions.
• Job duties, tasks, work hours and work requirements may be changed at any time.
• Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules and regulations of Steinberg Diagnostic Medical Imaging.
TMG- Entry Level Claims Specialist
Specialist Job 24 miles from Henderson
Entry
Level
Claims
Specialist
-
TMG
Verification Specialist 1
Specialist Job 24 miles from Henderson
Verification Specialist
Location: In-Office | Schedule: Regular Full-Time
Join Air Methods - A Leader in Life-Saving Aviation
At Air Methods, we are more than just an air medical transport company-we are a vital part of emergency healthcare. Every day, our dedicated teams work tirelessly to ensure that critically ill and injured patients receive the urgent care they need. With a fleet of advanced aircraft and a commitment to excellence, we provide life-saving air ambulance services across the country. If you want to be part of a team that truly makes a difference, Air Methods is the place for you.
Be a Key Player in Our Billing Team as a Verification Specialist!
Are you detail-oriented with a passion for accuracy? Do you have experience in healthcare insurance verification? If so, we want you on our team!
As a Verification Specialist, you'll play a crucial role in ensuring that patient insurance information is accurate and up to date. Your work will directly impact our ability to provide efficient billing services, ensuring that patients receive the critical care they need without unnecessary financial complications. In this role, you'll verify insurance details, update patient records, and collaborate with internal teams to keep our processes running smoothly-all while maintaining the highest level of confidentiality and compliance with HIPAA regulations.
What You'll Do
• Verify Insurance Information - Secure and confirm insurance details and patient demographics with accuracy.
• Update Billing Systems - Enter verified insurance details into our system to ensure smooth billing processes.
• Manage Front-End Holds - Address unbilled accounts and follow up with patients to collect missing billing information.
• Ensure Compliance - Follow HIPAA laws and department policies while handling sensitive patient data.
• Communicate with Leadership - Notify management when updates are needed for insurance payor details.
• Support the Team - Assist with other duties as assigned to contribute to overall department success.
What You Bring to the Team
✔ Education & Experience:
• High school diploma or GED required.
• 1-2 years of experience in the healthcare industry (preferred).
• Experience in medical billing, collections, or insurance verification is a plus.
✔ Knowledge & Skills:
• Understanding of Government, Commercial, and Private insurance payers (preferred).
• Strong organizational skills with attention to detail.
• Ability to prioritize tasks, multi-task, and meet deadlines in a fast-paced environment.
• Excellent communication and customer service skills, particularly over the phone.
• Ability to work both independently and as part of a team.
✔ Tech-Savvy:
• Comfortable navigating insurance portals and web pages for research.
• Proficiency in Microsoft Office (Word, Outlook, Excel).
Why Join Air Methods?
• A Meaningful Mission - Your work will support life-saving air medical services.
• Career Growth - Opportunities for advancement and professional development.
• Team-Oriented Culture - Work with passionate professionals in a collaborative environment.
• Comprehensive Benefits - Enjoy comprehensive benefits, paid time off, and professional development opportunities.
If you're ready to use your skills to support a mission-driven organization, apply today and become part of the Air Methods team!
Air Methods is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Automotive E-Commerce Sales Specialist
Specialist Job 24 miles from Henderson
Full-time Description
Related Fields:
Airline, hotel, restaurant, mortgage lending, hospitality, customer service, guest service, high-end retail
How You Will Make an Impact
We are seeking an experienced and motivated Automotive eCommerce Sales Specialist to join our team. The Automotive eCommerce Sales Specialist will be responsible for managing and growing our online sales channel for automotive sales. The successful candidate will have a deep understanding of the automotive industry and a proven track record of success in eCommerce sales. You will directly impact whether we become our guest's favorite place to purchase or lease their vehicle!
What Winning Looks Like:
Demonstrating a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity
Manage and grow our eCommerce sales channels for automotive sales, including acquisitions and retention.
Develop and execute strategies to increase online sales, traffic, and conversion rates.
Manage customer relationships, including responding to inquiries, handling customer complaints, and providing exceptional customer service.
Work closely with our in-store team to identify new products and opportunities for growth.
Provide exceptional customer service: Your eCommerce department should provide outstanding customer service to build customer loyalty and drive repeat sales. Respond quickly to customer inquiries and complaints and offer self-service options such as a knowledge base or FAQ section.
Skills Needed to Win:
Exceptional customer service and verbal and written communications skills
Bachelor's degree in business, marketing, or a related field is a plus.
1+ years of experience in automotive eCommerce sales or a related field.
Strong knowledge of the automotive industry and parts and accessories market.
Exceptional customer service skills and experience managing customer relationships.
Strong analytical skills with experience analyzing sales data and identifying trends and opportunities for growth.
Strong communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.
Strong Excel and Word knowledge
Ability to handle high volume workload and ability to multi-task
Consistent and persistent completion of outbound calls
About Us
We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
Swickard has positioned itself as a leader in the automotive industry working with brands like Mercedes Benz, Toyota, Lexus, Porsche, Audi, Honda, GMC, and Jaguar-Land Rover among others.
We have over 2,000 employees at 28 dealerships in 6 states…and we are still growing!
We were ranked as the 2nd fastest-growing auto group in 2021 by Automotive News
We are a team. Everyone plays a role in our success.
We are a hospitality company that happens to be in the automotive industry.
Benefits of Working at Swickard:
Ongoing training and support
Opportunities for continued personal and professional growth
We are an equal-opportunity employer and value diversity and inclusion and belonging at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristics protected under applicable State or Federal laws and regulations.
Competitive benefits package:
Insurance: medical, dental, vision, life, and pet insurance
Optional disability coverage
401k plan
Paid Holidays
PTO
We are fueled by our goal to be #1 in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and creative culture. If you are an out-of-the-box thinker and are looking for a fast-paced, challenging and rewarding opportunity - we want to hear from you!
To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes. #T5
Salary Description $21 per hour + monthly performance incentives
Collections Specialist
Specialist Job 24 miles from Henderson
The Collections Specialist oversees the accounts receivable efforts of The United Firm's monthly receivables. This position will partner with the Finance Team and the Legal Department to ensure those customer complaints and service downfalls are being addressed and mitigated to the best of our ability. The Collections Specialist will report directly to the Intake Director. This position plays an essential role in minimizing our financial Loss by implementing receivable, and collection procedures that reduce the amount of delinquency encountered.
Responsibilities
Monitor accounts receivable reports and update payment status information related to past due accounts.
Data Entry for all accounts
Reconcile the account receivables ledger to ensure that all payments are accounted for and properly posted
Follow up with attorneys on an ongoing basis to track collection efforts and to respond to individual requests regarding account information and/or analysis
Maintain client contact to resolve disallowances and ensure prompt resolution and payment
Work closely with the Collections Manager and Management on firm reporting
Verifies vendor accounts by reconciling monthly statements and related transactions
Qualifications
2+ years of collection experience in a law firm a plus
Bilingual (English/Spanish) with full proficiency
Excellent written and verbal communication skills
Advanced experience in MS Word and Excel
Familiarity with legal accounts software is desired
Strong attention to detail
College degree or equivalent years of experience
Open to work weekends
Here at The United Firm | La Liga Defensora, APC , we offer medical, dental, and vision insurance. We have a great compensation package including a 401(k) plan. Some perks include catered lunches, complimentary parking, paid time off, and more! Come be apart of our growing firm and its opportunities for your career development. You will learn and develop alongside a team of professionals who aim to excel in the legal industry.
The United Firm | La Liga Defensora, APC is an equal employment opportunity employer, and we welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status or genetics. We are dedicated to providing an inclusive, open, and diverse work environment.
Collections Specialist
Specialist Job 24 miles from Henderson
Corporate:
Light & Wonder's corporate team is comprised of incredible talent that works across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure the success of the organization and the well-being of employees.
Position Summary
The Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. Position requires daily communication with external customers, internal departments, and internal sales staff.
Responsibilities:
Reviewing open accounts for collection efforts.
Correspondence to customers to encourage payment of delinquent accounts.
Performs outgoing collection requests including phone calls, letters, and legal action if necessary
Making outbound collection calls in a professional manner while keeping and improving customer relations
Performs account reconciliations and analysis
Provide timely follow-up on payment arrangements.
Collect customer payments in accordance with payment due dates.
Provide and prepare statements, invoices, and other reports/documents to recommend appropriate actions on customer accounts
Resolves client-billing problems, troubleshooting and rescues accounts receivable delinquency, applying good customer service in a timely manner.
Identify issues attributing to account delinquency and discuss/escalate to management and/or internal sales staff.
Review and research assigned accounts for application of unapplied cash and deposits.
Enforces adherence to corporate collection policies and procedures
Other duties as required or needed
Qualifications
Experience and Skills
The ideal candidate for this position will have a minimum of 3-5 years of corporate business to business collections experience including interaction with a large customer base.
Experience in a gaming environment is preferred but not required.
Strong problem solving and analytical skills required
Effective oral and written communication skills
Ability to work independently and to adapt to a fast-changing environment.
Proficiency in Microsoft Office including Excel and Word
Computer literate
Must have attention to detail with an eye for accuracy.
Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency.
Multiple ERP experience
Ability to deliver difficult news diplomatically
Ability to be assertive when reasoning and negotiating with customers
Ability to apply fundamental accounting knowledge to daily transactions
Ability to handle multiple assignments
Education: High school diploma
Physical Requirements: Ability to lift up to 25 pounds is required.
Work Conditions: Generally, work in an office environment. No travel is expected.
Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.
Collections Specialist
Specialist Job 24 miles from Henderson
Corporate: Light & Wonder's corporate team is comprised of incredible talent that works across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure the success of the organization and the well-being of employees.
Position Summary
The Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. Position requires daily communication with external customers, internal departments, and internal sales staff.
Responsibilities:
* Reviewing open accounts for collection efforts.
* Correspondence to customers to encourage payment of delinquent accounts.
* Performs outgoing collection requests including phone calls, letters, and legal action if necessary
* Making outbound collection calls in a professional manner while keeping and improving customer relations
* Performs account reconciliations and analysis
* Provide timely follow-up on payment arrangements.
* Collect customer payments in accordance with payment due dates.
* Provide and prepare statements, invoices, and other reports/documents to recommend appropriate actions on customer accounts
* Resolves client-billing problems, troubleshooting and rescues accounts receivable delinquency, applying good customer service in a timely manner.
* Identify issues attributing to account delinquency and discuss/escalate to management and/or internal sales staff.
* Review and research assigned accounts for application of unapplied cash and deposits.
* Enforces adherence to corporate collection policies and procedures
* Other duties as required or needed
Qualifications
Experience and Skills
* The ideal candidate for this position will have a minimum of 3-5 years of corporate business to business collections experience including interaction with a large customer base.
* Experience in a gaming environment is preferred but not required.
* Strong problem solving and analytical skills required
* Effective oral and written communication skills
* Ability to work independently and to adapt to a fast-changing environment.
* Proficiency in Microsoft Office including Excel and Word
* Computer literate
* Must have attention to detail with an eye for accuracy.
* Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency.
* Multiple ERP experience
* Ability to deliver difficult news diplomatically
* Ability to be assertive when reasoning and negotiating with customers
* Ability to apply fundamental accounting knowledge to daily transactions
* Ability to handle multiple assignments
Education: High school diploma
Physical Requirements: Ability to lift up to 25 pounds is required.
Work Conditions: Generally, work in an office environment. No travel is expected.
Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.
Payoff Specialist - Negotiations and Collections
Specialist Job 24 miles from Henderson
MoveDocs is looking for a highly responsive, goal-oriented Payoff Specialist who will bring energy, expertise, and drive to impact financial and customer experience results within our Negotiations and Collections Team. This role is responsible for assessing complex cases, enabling collaborative win/win settlement outcomes with law firms, and exhibiting decision-making that ensures targeted performance results.
The successful candidate is a subject matter expert in advancing Customer/Partner Experience, Operational Performance, Negotiation and Collections strategies and can enact identified performance improvement recommendations.
The qualified candidate will be expected to directly manage a dynamic portfolio of assigned cases, act as a back-up for Team Members away from their desk or out of the office and deliver exceptional customer experience results while driving to identified performance targets.
This position is based in our Las Vegas, Nevada office and is not a remote position
Responsibilities:
Maximize positive customer outcomes while delivering identified customer experience and financial performance targets
Ability to promote and achieve high rates of customer/partner experience, enabling customers and partners to realize significant value from their engagements and improving performance in the market
Ensure delivery of targeted performance metrics and SLAs
Requirements:
Bachelor's degree or equivalent work experience required
Experience in Healthcare, Legal, Insurance, or Financial Services Industries - specific experience in personal injury, with applicable medical knowledge and claims law, is a plus
Ability to understand and integrate technology and data-driven decision-making into the Negotiations and Settlement processes
Ability to consider and integrate a broad range of factors to develop and execute a win/win negotiation strategy
Must have excellent communication skills, both verbal and written
Great team player
Benefits:
MoveDocs offers competitive compensation and benefits that include medical, dental, vision, and life insurance plans, plus a company 401k and paid time off.
About Us:
When life gets hard, we make it easier!
Libra Solutions simplifies and eases the burden of legal processes for plaintiffs, heirs, and the attorneys and healthcare providers who serve them. Combining technical innovation and financial strength, we help speed cumbersome workflows and ease financial barriers for our customers. And our companies are leaders in their respective industries.
MoveDocs
is a technology-enabled services company designed as an end-to-end solution for personal injury law firms and healthcare providers. We are focused on helping uninsured and under-insured patients gain access to healthcare they need that would otherwise be unable to access or afford. We are proud of our mission and are passionate about applying technology to the challenge of making healthcare more accessible.
Oasis Financial
is the most recognized national brand and industry leader in consumer legal funding. Oasis helps plaintiffs regain control by helping to cover essential living expenses while they await legal settlements. Oasis Financial is also a founding partner of ARC, the Alliance for Responsible Consumer Lending, and APA, Americans for Patient Access.
Probate Advance
is the industry's leading inheritance funding provider, providing heirs with the money they need until the lengthy inheritance process is completed.
Together under Libra Solutions, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide, which gives us an amazing platform to service our customers. The combination of our footprints, relationships, technology, and funding power solidifies our combined companies as the premier leaders in medical lien, medical legal, Pre-Settlement funding, and inheritance industries.
#LI-KK1