Specialist Jobs in Hialeah, FL

Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers. ****Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program**** Experience/Skills TEAM / LEADERSHIP SKILLS: You demonstrate a sincere desire for a quality customer experience You have a team player attitude You promote a positive work environment You thrive in a fast-paced environment and handle change well You have a collaborative approach to problem solving and like sharing feedback You understand the value of your individual impact on the team and company's success TECHNICAL / FUNCTIONAL SKILLS: You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone Computer skills: You exhibit an intermediate level of knowledge in the relevant operating systems and software environment You have experience with software troubleshooting abilities You know how to modify your communication style to meet customer needs and tone You possess customer service skills You are able to simplify and communicate complex ideas to customers You have the ability to diffuse situations with angry customers You are comfortable in a training environment that includes watching self-paced training module videos You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts You are willing to step-in as needed including answering questions from customers via chat ANALYTICAL SKILLS: You are able to research, analyze and determine an appropriate course of action in a variety of situations You can solve complex problems while exercising good judgment You have critical thinking and problem solving skills ORGANIZATIONAL SKILLS: You demonstrate initiative and the ability to multitask. You work well under pressure of meeting team productivity goals. Successful candidates must be willing to meet service level and contact per hour commitments. You understand and accept schedule adherence in a call center environment You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue KNOWLEDGE / BACKGROUND EXPERIENCE: You are a High School graduate Preferably, you have basic knowledge of tax laws and tax concepts Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary BEHAVIORAL COMPETENCIES You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed. You are comfortable being on camera with your customers and understand the value of humanizing the interaction You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships You demonstrate a positive/understanding attitude in the face of difficult or challenging customer interactions You possess active listening skills and know how to ask probing questions to arrive at answers quicker Operating Hours Operating Hours: 8am to midnight EST ; Monday to Sunday Required Minimum Hours: 30 hours per week Peak Period: April 9th , 10th, 11th, 12th, 13th, 14th: 8am-midnight EST/EDT April 15, 2025: 8am-3am EST/EDT $5 Turbo Bonus Boost per hour. Applicable to all hours worked from April 9th to 15th. Service Providers (SPs) must meet the required minimum of 30 hours per week. Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th *These times may be revised periodically based on business needs MINIMUM HOURS TO BE WORKED EACH WEEK You must work a minimum of 30 hours each week on all schedules Mandatory Requirements Must reside in the USA Must have passed background check and pass tech check in order to attend certification. Must be on camera during certification. Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program. Service Provider (SP) must have the following Hardware Requirements. Windows Computer (Mac and Chromebooks are not permitted) Windows 10 or 11 AMD or Intel Core Series (I3-I9) At least 8gb of RAM Webcam Wired Mouse USB Headset Wired Internet Connection Conflict of Interest Cannot hold Gigs with Column Tax or any Intuit Vendors Training Information Duration 20 Hours Price $79.99 USD Course Details

. The team at Exotic Car Trader is looking for a Customer Support Specialist. This position is perfect for someone looking to grow their career at a fast-growing tech company. Company Promise: Exotic Car Trader will equip you to grow from both a career and an individual standpoint. Team members at Exotic Car Trader will be treated respectfully, positively, and given as many growth opportunities as they can manage. Our goal is to recruit team members with a strong work ethic and a heavy focus on customer experience. Exotic Car Trader aims to disrupt the automotive industry by adding extreme value to both Buyers and Sellers. Who are we seeking? Exotic Car Trader is looking to add another Customer Support Specialist to the team. It's ok if you don't have dealership experience as we can train you. This job involves updating customers on the phone, staying organized, and working with the sales team to expedite transactions.. A day in the life. As a Customer Support Specialist, you will work independently with all communication regarding title, registration, shipping, and transactions. You will be working directly with the team and customers daily. Key attributes Takes ownership of problems and creates solutions Passionate about helping people Analytical, attention to detail Organized Strong communication skills Consistent and disciplined Professional and strong work ethic Leader, Self-motivated, goal-oriented, detailed, and able to work within a fast-paced environment Daily Responsibilities Update all Buyer's on pending deals Update all Seller's on pending deals Communicate transaction updates to both parties Communicate with ECT Team members on deal status Expectations To maintain a professional, calm manner when negotiating with demanding or upset customers. Contributes to and encourages others to demonstrate a team-focused, values-based, Service culture throughout the company. Conduct periodic training sessions for managers and sales personnel regarding title regulations and procedures and issue a written memo to managers and sales personnel whenever regulations change. Professional appearance and a neat work area. Performs other duties as assigned or requested to assure optimum service levels. Maintains a high level of confidentiality. Maintain records We do our best to get back to every applicant, however, we receive hundreds of applicants for the ECT Team and cannot get back to everyone with limited hiring bandwidth.

Only candidates with US Work Authorization will be considered. Job Summary: Exercises technical expertise and knowledge of functions, policies and procedures while performing Letter of Credit transactions such as issuances, negotiations, and payments. In addition, same expertise and knowledge should be applied to transactions related to Documentary Collections. Primary Responsibilities: Carefully reads and follows instructions and/or documents to determine disposition of items, this includes issuance, payment, and negotiation. When necessary, coordinates with Account managers for proper processing of instructions. Following procedures inputs information in the Letters of Credit/Documentary Collections system verifying that all information provided is accurate, complete, and follows the applicable regulations and the Uniform Customs and Practices for Documentary Credits (UCP 500) for Letters of credit and International Chamber of Commerce (I.C.C.) Publication No. 522 for Documentary Collections. Follow up on instructions and documents provided by the Account Manager and keep files up to date. Makes sure that the names of all buyers, beneficiaries, assignees of assignments of proceeds and transferees, as well as the names of all vessels, planes and transportation companies appearing in all letters of credit and documentary collections processed by the department must without exception, be scanned against the OFAC list and other lists according to the Bank Secrecy Act policies and procedures of the bank. Knowledge of ACH Process. Verifies that all work has been processed correctly. Prepares and process check payments and fund transfer when necessary or requested. Prepares and sends correspondence either via regular mail or courier. May use SWIFT and/or e-mail to obtain and transmit information to customers, agencies and/or vendors. Performs necessary research and investigations and/or assists supervisor in finding information to process work. Keeps control of any new instructions or amendment received. Properly report discrepancies to the interest parties and act according to policies and procedures to correct any problem that may have arisen. When necessary, do the corresponding traces and follow up according to procedures. Reconcile and investigate any differences encountered in the reports and/or system. Perform functions related to wire transfer transactions. Validate and process payments, such as swifts, wire transfers and bank to bank requests. Qualifications: To perform this job successfully, an individual must be able to perform each duty satisfactorily. Education and Experience: Two years of college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience. Language Skills: Speak, read, and write English and Spanish. Ability to read and interpret documents such as regulations, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Other Skills and Abilities: Computer literate with basic knowledge of standard word processing, spreadsheet, and database programs. Equal Opportunity/Affirmative Action Employer, M/F/V/D Search for this job, NO EMPLOYMENT AGENCIES, HEAD HUNTERS, EXECUTIVE SEARCH FIRMS OR REPRESENTATIVE CALLS PLEASE.

Our partner is seeking a meticulous and detail-oriented Billing Specialist to join their legal team. The ideal candidate will have extensive experience with Clio billing software and a solid understanding of legal billing processes. This role involves managing billing operations, ensuring accuracy and efficiency in invoicing, and providing exceptional support to their legal professionals and clients. Key Responsibilities: • Manage all aspects of the billing process using Clio billing software. • Generate, review, and distribute client invoices in a timely and accurate manner. • Monitor and follow up on outstanding receivables, ensuring timely payments. • Handle billing inquiries from clients and resolve any discrepancies or issues. • Maintain accurate records of all billing transactions and client accounts. • Collaborate with attorneys and legal staff to ensure accurate time entry and expense tracking. • Prepare and analyze billing reports, providing insights to improve billing efficiency. • Assist with the implementation and optimization of billing processes and procedures. • Ensure compliance with legal billing guidelines and regulations. • Provide training and support to staff on Clio billing software and billing best practices. Qualifications: • Proven experience as a Billing Specialist, with a focus on Clio billing software. • In-depth knowledge of legal billing practices and procedures. • Excellent attention to detail and organizational skills. • Strong analytical and problem-solving abilities. • Proficiency in using Clio billing software and other billing systems. • Excellent communication and interpersonal skills. • Ability to work independently and as part of a team. • High level of integrity and professionalism. • Familiarity with legal terminology and law firm operations is a plus. Benefits: • Competitive salary and performance-based bonuses. • Comprehensive health, dental, and vision insurance. • Retirement plan with employer matching. • Paid time off and holidays. • Professional development opportunities. • Supportive and collaborative work environment. How to Apply: Interested candidates should submit their resume detailing their qualifications and experience. Otherwise email resumes to ********************************.

Compensation: $59,000 with 5% bonus potential Balfour & Co. is one of the world's leading Collegiate and High School commencement services companies, offering innovative, personalized products like class jewelry, yearbooks, regalia, school uniforms and photography. With brands such as Balfour , GradImages , ArtCarved , and more, we've been helping students celebrate life's most meaningful moments since 1913. Why Join Us? This role offers a dynamic opportunity to contribute to our class jewelry marketing initiatives, collaborating with a passionate team to create memorable experiences for students and alumni. Position Summary: You will play a crucial role in managing and coordinating the product categories within our organization. Your primary responsibility will be to oversee the development, procurement, and marketing of products within specific categories to ensure their success and profitability. You will work closely with cross-functional teams, including product managers, purchasing specialists, marketing specialists, sales representatives, and suppliers, to drive growth and meet business objectives. The Product Merchandising Specialist is responsible for market analysis, product assortment planning, inventory management, and ensuring the seamless execution of product launches and promotions. Essential Position Functions: Market Research and Analysis: Conduct market research and analysis to identify trends, customer preferences, and competitive landscape within assigned product categories. Product Assortment Planning: Collaborate with product managers to curate and optimize product assortments based on market trends, customer demands, and business goals. Vendor Management: Work with purchasing to establish and maintain strong relationships with vendors and suppliers, and manage product pricing, quality, and availability. Inventory Management: Work with purchasing to monitor inventory levels, ensure timely replenishment, and implement effective inventory management strategies to minimize stock-outs and excess inventory. Product Launches and Promotions: Coordinate and oversee the successful execution of product launches, promotions, and marketing campaigns, ensuring proper alignment with overall marketing strategies. Sales and Performance Analysis: Track and analyze product sales performance, monitor key performance indicators (KPIs), and identify areas for improvement or growth opportunities. Cross-functional Collaboration: Collaborate with various internal teams, including marketing, sales, operations, and finance, to ensure effective communication and alignment of strategies and goals. Continuous Improvement: Stay updated with industry trends, new product innovations, and emerging technologies relevant to assigned product categories. Propose and implement process improvements to enhance operational efficiency and customer satisfaction. Compliance and Quality Assurance: Ensure all products within the assigned categories comply with legal and regulatory standards. Monitor product quality and work closely with suppliers to address any quality issues promptly. Adapt deliverables and deadlines with changing work priorities, market conditions, and business needs. Education/Experience: Bachelor's degree in fashion merchandising, product development or a related field. Relevant certifications or additional training in product management or category management are a plus. Prior experience in product management, category management, or a related role within the retail or e-commerce industry is preferred. Strong analytical and problem-solving skills with the ability to interpret data, identify trends, and make data-driven decisions. Excellent verbal and written communication skills to effectively collaborate with internal teams, vendors, and stakeholders. Strong organizational and multitasking abilities to manage multiple product categories, prioritize tasks, and meet deadlines. Meticulous attention to detail to ensure accuracy in product assortment planning, vendor management, and promotional activities. Ability to work collaboratively in a team environment, fostering positive relationships and contributing to a cohesive work environment. Enthusiasm and a genuine interest in consumer products, market trends, and customer needs within assigned product categories. English/Spanish preferred.

TalentoHC has partnered with a reputable organization seeking a detail-oriented Customer Account Coordinator to support the Account Manager and Sales team. This role is essential in maintaining efficient order flow management by implementing effective procedures and policies that align with company objectives. Key Responsibilities: Order Processing: Ensure all orders are processed accurately and within each account's designated shipping window while adhering to vendor compliance guidelines. Time Management: Organize workflow efficiently to meet shipping deadlines. Cross-Department Collaboration: Work closely with internal teams to coordinate purchase order timelines, monitor inventory availability, and address accounting-related issues. Logistics Coordination: Manage routing with customers' logistics teams or systems to ensure smooth shipping processes. Shipment Monitoring & Reporting: Review daily reports, track shipment statuses, and proactively address any non-conformances to meet performance standards. Vendor Compliance: Stay updated on vendor compliance changes to prevent chargebacks. Perform other duties as assigned. Qualifications & Skills: Strong leadership, sound judgment, and exceptional organizational skills. High school diploma required; college coursework preferred. A Bachelor's degree in Business, Supply Chain, or a related field is a plus. Minimum 5 years of customer service experience with order management responsibilities. Proficiency in Microsoft Office Suite (Excel, Word, Outlook, etc.). Talento Human Capital Management is an equal opportunity employer. People are at the center of what we do! Our organization continues to thrive through our ongoing commitment to building an inclusive and diverse workforce from different backgrounds, perspectives, and skills is how. People + Passion + Perseverance = Progress. About Talento: Talento Human Capital Management provides talent and organizational solutions enabling businesses to evolve beyond tactical human resources management. Our footprint spans across the Americas, Europe and As

At D.B. Group America, we are looking for a dedicated and detail-oriented Import Operations Specialist to join our team. This role requires strong customer service skills and the ability to efficiently manage day-to-day import operations, ensuring seamless coordination and compliance with industry standards. The ideal candidate will be responsible for monitoring and managing the entire import process, ensuring timely and accurate shipment handling while maintaining the highest quality standards. Our goal is to provide services that exceed customer expectations through operational excellence and proactive problem-solving. If you thrive in a fast-paced environment and are passionate about delivering outstanding service, we would love to hear from you! Job Description Responsible for timely and accurate flow of information and documents for each process, ensuring shipments are picked up and flown as booked from origin around the globe. Proactively track all the shipments in-transit and update the status to the customers regarding the shipment arrival time, delays, or any transit issues and ensure delivery of freight to customers in a timely manner. Generate the Invoices on time and maintain accurate customer records. Provide exceptional customer service to both internal and external stakeholders and meet/exceed customer expectations. Ensure all documentation is done in a timely manner to the customer and/or broker for customs and any discrepancies are handled promptly and accurately. Ensure adherence to the Company Policies, SOP's and Tariff compliance, along with best practices and efficiencies and maintain accurate data and timely input of data into operating systems (cargowise) Provide accurate job costing forecast ensuring all payables, receivables and accruals are set and properly managed per company rules and guidelines. Preparing reports for the branch Any other duties/projects as and when assigned by the reporting manager as per business requirements. Skills Required Bachelor's Degree preferred Minimum 4 years of experience in the freight forwarding industry with a strong understanding of import and export ocean freight management Tech-savvy with excellent computer skills; experience with CargoWise is a plus Strong communication and customer service skills, with the ability to engage effectively with clients and stakeholders Bilingual proficiency in Spanish is a plus Exceptional time management and multitasking abilities, capable of handling multiple priorities in a fast-paced environment Proactive and solution-oriented, able to manage high-pressure situations, tight deadlines, and unexpected challenges with confidence Self-motivated and independent, yet a strong team player who thrives in a collaborative setting

Builders Capital is looking for a highly motivated Closing Specialist to join our team! As a Closing Specialist, you'll play a critical role in the final stages of the loan process, ensuring accuracy and compliance with regulatory guidelines. We're looking for detail-oriented, proactive professionals who excel in fast-paced environments, and excellent communication skills. At Builders Capital, we are on a mission to reshape the future of construction financing. As the nation's largest private construction lender, we provide innovative, tailored financing solutions to developers, builders, and investors. Our goal is simple: to be our clients' most valued partner by offering aggressive rates, flexible loan terms, and unmatched service. We're setting ourselves apart by being creative in our financing solutions, leveraging cutting-edge technology, and maintaining an agile, in-house servicing team that ensures quick funding and a smooth process. Builders Capital is leading the charge in addressing the nationwide housing shortage, with approximately 5 million homes needed to meet demand. We're here to help build those homes, one project at a time. What You'll Do: Guide loans through the loan closing process. Gather documentation, data entry, review and validation of loan documentation, preparation of closing documents, and loan funding. Manage pipeline to ensure all title commitments and closing documents are ordered promptly. Communicate with escrow, loan officers, and processors via telephone and email to obtain information, answer questions, and coordinate closing efforts to help borrowers reach closing promptly. Draw closing documents without error, engaging with management, legal, and underwriting as needed. Review preliminary settlement statement and closing disclosures provided by Escrow. Review executed loan documents for accuracy. Obtain original signatures and initials on all closing packages before approving the release of wires or releasing escrow to record. Clear closing conditions based on the documentation provided. Obtain and document exceptions as needed. Adhere to policies for wire disbursements. Confirm wire instructions before sending the initial funding package. Assist in file assignments and load balancing to optimize the workflow of the Closing Department. Use sound judgment and standard industry practice to meet or eliminate requirements from the title commitment. Aid in clearing post-closings conditions, loan sales, and due diligence reviews as needed. Help leadership with ad hoc projects as assigned. What We're Looking For: Detail-Oriented: You have an eye for precision and ensure that all loan-related documentation and processes are handled accurately. Team Player: Collaborative mindset, working with multiple teams to ensure smooth operations and loan progression. Proactive: You take initiative and work independently to solve complex loan scenarios and improve workflows. Adaptability: Take on additional responsibilities as needed, with job duties subject to change. Why You'll Love It Here: At Builders Capital, we believe in taking care of our team. Here's a sneak peek at the benefits that come with joining us: Innovative Environment: Join a forward-thinking company at the forefront of the construction finance industry with access to cutting-edge technology and resources. Work Flexibility: Enjoy a flexible work environment where you can balance team leadership with your personal life. National Impact: Be part of a nationwide operation that's shaping the future of construction financing and making a difference for builders, developers, and homeowners across the U.S. Health Insurance - We've got you covered! Builders Capital pays 100% of your medical insurance premiums to keep you healthy and stress-free, offering a PPO and HSA plans. Health Savings Account (HSA) - We contribute annually into your HSA account (prorated from your hire date) and for those the select our HSA plan. Competitive Compensation - We offer competitive wages that reward your expertise and hard work. Paid Time Off - Take time to recharge with 3 weeks of paid time off each year. Paid Holidays - Enjoy 10 paid holidays throughout the year so you can spend quality time with family, friends, or doing whatever you love. We're here to support you both professionally and personally-because when you thrive, we all thrive. This job posting highlights the most critical responsibilities and requirements of the job; however, there may be additional duties, responsibilities, and qualifications for this job. Construction Loan Services II LLC (Builders Capital) and its affiliates are Equal Employment Opportunity (EEO) employers and welcome all qualified applicants. This is a full-time exempt position. The job description contained herein is not intended to be a comprehensive list of the duties and responsibilities of the position, which may change without notice.

C² Multimedia is a modern advertising agency located in Miami, FL, specializing in helping small to medium businesses with advertising media. The company focuses on locating and managing advertising outlets to help businesses grow profits and brand awareness in today's dynamic advertising landscape, from direct mail publications to online advertising. Role Description We need a Lead Generation Specialist at C² Multimedia in Miami, FL. The Sales Development Specialist will be responsible for lead generation, customer service, communication, customer support, appointment setting, and sales activities on a day-to-day basis. Qualifications Lead Generation and Sales skills Customer Service and Customer Support skills Strong Communication skills Experience in telemarketing or sales roles Ability to work in a fast-paced environment Ability to qualify leads and set appointments Excellent interpersonal and negotiation skills Proficiency in Microsoft Office and CRM software High school diploma or equivalent; Bachelor's degree is a plus Compensation This is very flexible position made up of two revenue streams. A base salary A three tier commission structure made up Appointment Setting (Commission on initial sale only) Shared Commission (50/50 split with Account Executive) Full Account management (Account Executive Status. Usually for customers who don't need ant personal interaction)

Do you have incredible attention to detail? Are you looking to enter the Finance Sector? We have immediate opportunities for entry to junior level professionals interested in leveraging their proven success and expanding their career in the financial services industry. Description of Responsibilities (after a 1-2 week training period): Accurately and thoroughly audit/review bank statements, application submissions. Quickly interpret bank statements for key information such as average daily balances, debits, revenue credits, negative days, NSF's, number of deposits, and other criteria as determined. Identify and flag any trends that may increase underwriting risk. Review credit and business scores, ownership records, mortgage or lease records, site inspections or other factors used by senior underwriters. Successfully meet or exceed all Company established performance/production metrics Proven time management skills. Proven ability to work independently, accurately, quickly while focusing on details. Proficient in Microsoft Office, particularly in use of Excel; able to navigate Excel spread sheets. Bilingual (English/Spanish) Hide

We are seeking a detail-oriented and proactive Operations Specialist to join our team. In this role, you will be a key player in managing and optimizing our third-party logistics fulfillment operations, focusing on problem-solving, data analysis, and client satisfaction. You will work closely with our clients to ensure their fulfillment needs are met efficiently and effectively while addressing any issues that arise and leveraging data to drive continuous improvement. This role requires a strong analytical mindset, excellent problem-solving abilities, and the capability to manage multiple projects and client interactions simultaneously. Specific Responsibilities: Client Interaction & Support: Act as the primary contact for clients, addressing their inquiries related to fulfillment operations through various communication channels including Slack, email, and phone. Fulfillment Management: Collaborate with the warehouse and operations teams to oversee and coordinate fulfillment/logistics tasks, ensuring accurate and timely processing of orders. Data Analysis & Reporting: Utilize data analysis to monitor fulfillment performance, identify trends, and generate reports. Use insights to recommend and implement process improvements. Problem-Solving: Proactively identify and resolve issues that impact order accuracy, on-time delivery, and overall client satisfaction. Develop and implement solutions with Grip's technology team. Project Coordination: Manage client projects and requests using project management tools to ensure timely and effective completion. Client Meetings: Schedule and conduct regular meetings with clients to discuss their fulfillment needs and provide updates. Document these meetings with detailed notes and action items. Continuous Improvement: Assess current processes and workflows to identify areas for improvement. Propose and implement new strategies and technology to enhance client experience and operational efficiency. Proactive Communication: Inform clients of any events or changes affecting their orders or delivery timelines, ensuring transparency and managing expectations effectively. Qualifications: Education: Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field is preferred. Experience: Prior experience in 3PL fulfillment operations, client experience management, account management, and/or analytics is highly desirable. Interpersonal Skills: Strong ability to build and maintain relationships with clients, ensuring their needs are understood and addressed. Communication: Excellent written and verbal communication skills to convey information clearly and professionally. Analytical Skills: Strong analytical and problem-solving skills with the ability to use data to drive decisions and improvements. Accountability: Ability to manage multiple tasks and projects in a fast-paced environment while maintaining attention to detail. Join us in this dynamic role where your problem-solving skills and analytical expertise will drive exceptional client experiences and operational excellence. Equal Employment Opportunity Statement: Grip is an equal opportunity employer, dedicated to complying with all applicable non-discrimination laws. We are committed to providing an inclusive workplace environment, where all employees and applicants are treated with respect and without discrimination based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, disability, genetic information, or any other characteristic protected by law.

About the Company: Grant Cardone Enterprises (GCE) is the world leader in education, consulting, and management for small businesses around the world. Founded by renowned business expert, Grant Cardone, Grant Cardone Enterprise has helped small businesses grow and scale for over 30 years. Cardone's strategies are taught through online programs, workshops, one-on-one coaching, and large scale events. Thanks to his 3 decade track record helping over 2 million businesses 10X their revenues, the Grant Cardone Enterprises empire now spans Business Education, Investment, Private Equity, Philanthropy, and Technology Development. Position: Client Relations Specialist This is an upbeat environment where our mission is to help others get to the next level in their personal and professional lives. We are looking for team members that will embrace and fit that culture. The purpose of the Client Support Specialist role is to manage the on-boarding stage of new corporate clients. Your goal in this role is to ensure the customer's success from seamless on-boarding. The Client Support Specialist works with the Sales, Finance, and Platform developments in order to successfully train clients and provide a smooth and enjoyable experience. RESPONSIBILITIES Conducts on-boarding calls for new corporate clients on company online university platform Acts as the first point of contact for a corporate clients after the initial sale, and provides guidance through the onboarding process Keeps accurate data and notes in the CRM database for client information and details Manages a Client Support team email inbox to answer client requests as quickly as possible Schedules and facilitates Zoom calls for corporate clients to provide insight on best practices Learns company content in order to correctly coach clients on the material Participates in company events that host corporate clients SKILLS & QUALIFICATIONS High school diploma or GED preferred Professional phone skills Sales experience a plus Experience in previous customer support role Strong written and verbal communication skills Positive attitude and desire to help others Competent problem solver Technical aptitude with the ability to learn software programs Ability to type around 40 words per minute, (wpm) Experience with Google Drive, Sheets, and Docs Experience with HubSpot or other customer relationship management software, a plus Computer software skills including Microsoft Office, Google Suite and Mac operating systems This is full-time Monday to Friday 9am to 6pm, with additional hours/times as needed in Aventura, FL. Cardone Enterprises is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Only candidates who are 18 years of age or older will be considered for this position, in accordance with legal and operational requirements.

Seeking a Loan Servicing Specialist for a Financial Services Firm in South Florida! This individual will be responsible for performing loan reporting and monitoring functions to support the firm's financing efforts. The Loan Reporting Analyst will be responsible for managing all aspects of loan servicing operations, ensuring accuracy, compliance, and efficiency in processing loan transactions. Responsibilities Perform quality control reviews of underwriting and findings Monitor performance and carryout servicing functions Analyze borrower tax transcripts and financial condition to create strategic decisions Communicate with borrowers and vendors regularly on account status Create balance statements, communicate payment activities with accounting, borrowers and client Process quality control reports and resolve exceptions to aide in monitoring portfolio performance Handle day-to-day servicing objectives, including updates to databases and documenting recent activities Monitor and ensure that borrowers properly complete required quarterly filings Collect and review borrower annual income tax returns Assess fraud and bad debt risk throughout the duration of the loan Deliver related reports and records as directed Qualifications Bachelor's degree in Finance or a related business field 2+ years of experience in the financial services industry Commercial lending or monitoring experience with a focus on small business loans Strong critical thinking, reasoning and problem-solving skills with exceptional attention to detail Strong Excel skills required "Ascendo is a certified minority owned staffing firm, we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, retaliation, parental status, military service or any non-merit factor.”

BASIC PURPOSE: A Cruise Specialist is an exciting entry-level position that works to make people's vacation dreams come true. The position serves as the "voice" of Norwegian Cruise Line and is the first point of contact for most guests and travel agents, or "travel partners". The Cruise Specialist works within a telephone call center answering incoming calls to identify the callers' needs and sell the Norwegian products that match their vacation plans. The Cruise Specialist successfully performs these tasks by providing excellent customer service, utilizing their telephone communication skills and entering data into Norwegian's reservation system. POSITION RESPONSIBILITIES: Service and process new and existing individual reservation requests from travel agents and direct guests, resulting in a positive customer experience. Escalate all issues and pertinent matters to the appropriate resource to ensure resolution. Communicate with specific organizational support departments as necessary. Demonstrate effort in maximizing revenue opportunities by offering to confirm space, offering stateroom category upgrades, communicate vacation value, provide ship attributes, offer air and land components, along with all available ancillary products. Apply expected behaviors to correct opportunities identified as a result of any quality related observations. Adhere to all applicable department attendance, phone adherence and conformance expectations as outlined in new hire training and through Supervisor guidance. Perform other job-related functions as assigned. KNOWLEDGE AND EXPERIENCE: EDUCATION: High school diploma or equivalent. EXPERIENCE: 0-2 years call center, sales or related travel industry experience. Working knowledge of reservation system within a call center environment preferred, but not required. KNOWLEDGE & SKILLS: Ability and desire to take initiative in providing a positive and fun atmosphere for customers with a strong focus on the overall customer experience with each and every interaction. Ability and willingness to follow up with each and every customer as needed in the most efficient manner as possible with correct and accurate information. Possess a genuine desire to want to help and assist others. Ability to quickly learn and maintain basic understanding of applicable policies and procedures in order to reserve new and service existing reservations within Norwegian's reservation system. Exhibit positive, pleasant and courteous behavior within the Quality Program expectations, while engaging internal and external customers. Understand the need to remain focused during every customer engagement to heighten the level of overall accuracy and customer satisfaction. Understands basic need to secure reservations by requesting to reserve a new booking on all rate quotes. In addition, maximize revenue opportunities by offering additional products, such as ancillary items, on all reservations. Ability to utilize verbal and written communication skills to communicate with internal customers. This includes sending and responding to internal e-mail via Microsoft Outlook. Ability and willingness to adhere to a strict attendance/work schedule policy, including break/lunch adherence, attendance and punctuality. Within reasonable accommodation, ability to view and read PC monitor, training and reference material, as well as operate keyboard and PC mouse. To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.

Collections Specialist, MCA experience only - FinTech Firm Miami Beach, Florida, US Full-Time, Permanent Compensation: $65,000 p.a. base, total comp. up to $120,000 p.a. My client operates in the financial technology (FinTech) sector, offering a platform for merchant cash advance (MCA) funding. They are seeking a Collections Specialist to join their team and help recover assets while maintaining professional and ethical standards. WHAT YOU'LL DO Manage collections for merchant cash advance accounts. Conduct effective skip tracing to locate debtors. Execute judgment enforcement strategies, including garnishments and lien placements. Perform detailed asset searches to identify recoverable assets. Coordinate with private investigators and other third-party professionals as needed. Negotiate payment plans while maintaining compliance with industry regulations. Document collection efforts and maintain accurate account records. WHO YOU ARE 2-5 years of proven experience in collections (MCA industry experience preferred). Proficiency in skip tracing tools and methodologies. Knowledge of judgment enforcement, including legal processes for garnishments and liens. Familiarity with asset search tools and techniques. Ability to collaborate effectively with private investigators and legal teams. Strong communication, negotiation, and problem-solving skills. Detail-oriented with the ability to manage multiple accounts effectively. Associate degree or higher. REF - HK85066

Onsite opportunity five days a week including one day in the weekend. About the Company FinTech, eCommerce company, that provides brand name durable goods to consumers on a lease-to-own (LTO) basis through its ecommerce marketplace and LTO payment method. It also provides LTO technology platforms to retailers and e-tailers to enter transactions with consumers who want to obtain durable goods, but do not have the available cash or credit. About the Role The Fraud Prevention Specialist is part of the Risk Management Fraud Operations team, responsible for meeting daily productivity targets and adhering to standard operating procedures and compliance policies. You will handle Personally Identifiable Information (PII) and other highly confidential customer data, always ensuring its protection. Limited cell phone use is permitted during working hours to maintain data security. Responsibilities Analyze reports and cases to identify high-risk activities, apply conditions, and clear cases based on customer actions. Underwrite customer bank account cashflows and conduct Ability to Pay assessments. Review customer documents for potential identity theft or fraud indicators. Maintain accurate documentation and reporting for all activities. Collaborate with Customer Service, Collections, IT, and Compliance to address and resolve issues. Handle PII and other sensitive customer data with the utmost care, ensuring compliance with confidentiality and security protocols. Meet or exceed daily productivity and quality targets. Adhere to all company policies regarding the limited use of cell phones and security procedures. Qualifications Associate degree desired. Experience Minimum 2 years in the financial industry, preferably in consumer finance, call center, QA, Retail fraud, order management and or Customer service. Fraud prevention retail and/or leadership experience in a call center/fraud environment. Proficient in Microsoft Excel and Word. Strong analytical and communication skills, both written and verbal. Ability to perform financial calculations (e.g. account balances, deposits, income).

About Titan Aviation Group: Titan Aviation Group is a family-owned private aviation company specializing in worldwide private jet charter and aircraft sales. Built on a foundation of honesty, transparency, and exceptional customer service, we deliver seamless and customized travel experiences for our clients.We are looking for an Operations Specialist to join our team and play a critical role in coordinating and managing private jet charter operations. This position requires a detail-oriented, proactive, and highly organized individual who thrives in a fast-paced environment. What You'll Do: Flight Coordination - Oversee trip logistics, including aircraft sourcing & tracking, catering details, and assisting with ground transportation. Client & Vendor Communication - Serve as a key liaison between company executives, operators, and clients to ensure smooth operations. Problem-Solving - Quickly resolve any operational challenges that arise, ensuring a flawless travel experience. Compliance & Documentation - Ensure flights adhere to all regulatory requirements and company standards. Process Improvement - Continuously enhance operational efficiency and customer experience. What We're Looking For: ✔️ Experience in aviation, logistics, or operations (private aviation experience is a plus) ✔️ Strong attention to detail and ability to multitask under pressure ✔️ Excellent communication and customer service skills ✔️ Ability to work flexible hours including some weekends, holidays, and after business hours. ✔️ Microsoft Office proficiency, especially Outlook and Excel. ✔️ Tech-savvy with proficiency in scheduling and CRM systems - Avinode, Tuvoli, Jetinsight, etc. Why Join Titan Aviation Gr oup? - Work with a passionate, tight - Knit team in the luxury aviation in du stry - Be part of a growing, well-respected company with a strong moral foun da tion - Opportunities for professional growth and devel op ment - Get firsthand experience in high-end private aviation oper ations

About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based on-site at our North Lauderdale, Florida location. Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Respond to requests for assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide feedback on call issues Upsell if required We're looking for fearless people - people who are inspired to deliver only the best in all that we do. High School Diploma or equivalent IT/Network certifications/degrees preferred 18 years of age or older Proven call center experience Typing 25 WPM Proficient in PC operation and navigation Entry-level network troubleshooting Ability to set up home Wi-Fi network Ability to set up and configure a router or switch Core proficiency with a laptop or desktop computer Able to work independently Have excellent communications skills, both oral and written Ability to work in a constantly changing and fast paced environment Ability to stay composed and objective Strong listening skills Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers. ****Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program**** Experience/Skills TEAM / LEADERSHIP SKILLS: You demonstrate a sincere desire for a quality customer experience You have a team player attitude You promote a positive work environment You thrive in a fast-paced environment and handle change well You have a collaborative approach to problem solving and like sharing feedback You understand the value of your individual impact on the team and company's success TECHNICAL / FUNCTIONAL SKILLS: You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone Computer skills: You exhibit an intermediate level of knowledge in the relevant operating systems and software environment You have experience with software troubleshooting abilities You know how to modify your communication style to meet customer needs and tone You possess customer service skills You are able to simplify and communicate complex ideas to customers You have the ability to diffuse situations with angry customers You are comfortable in a training environment that includes watching self-paced training module videos You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts You are willing to step-in as needed including answering questions from customers via chat ANALYTICAL SKILLS: You are able to research, analyze and determine an appropriate course of action in a variety of situations You can solve complex problems while exercising good judgment You have critical thinking and problem solving skills ORGANIZATIONAL SKILLS: You demonstrate initiative and the ability to multitask. You work well under pressure of meeting team productivity goals. Successful candidates must be willing to meet service level and contact per hour commitments. You understand and accept schedule adherence in a call center environment You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue KNOWLEDGE / BACKGROUND EXPERIENCE: You are a High School graduate Preferably, you have basic knowledge of tax laws and tax concepts Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary BEHAVIORAL COMPETENCIES You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed. You are comfortable being on camera with your customers and understand the value of humanizing the interaction You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships You demonstrate a positive/understanding attitude in the face of difficult or challenging customer interactions You possess active listening skills and know how to ask probing questions to arrive at answers quicker Operating Hours Operating Hours: 8am to midnight EST ; Monday to Sunday Required Minimum Hours: 30 hours per week Peak Period: April 9th , 10th, 11th, 12th, 13th, 14th: 8am-midnight EST/EDT April 15, 2025: 8am-3am EST/EDT $5 Turbo Bonus Boost per hour. Applicable to all hours worked from April 9th to 15th. Service Providers (SPs) must meet the required minimum of 30 hours per week. Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th *These times may be revised periodically based on business needs MINIMUM HOURS TO BE WORKED EACH WEEK You must work a minimum of 30 hours each week on all schedules Mandatory Requirements Must reside in the USA Must have passed background check and pass tech check in order to attend certification. Must be on camera during certification. Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program. Service Provider (SP) must have the following Hardware Requirements. Windows Computer (Mac and Chromebooks are not permitted) Windows 10 or 11 AMD or Intel Core Series (I3-I9) At least 8gb of RAM Webcam Wired Mouse USB Headset Wired Internet Connection Conflict of Interest Cannot hold Gigs with Column Tax or any Intuit Vendors Training Information Duration 20 Hours Price $79.99 USD Course Details