Substance Abuse Specialist
Specialist job in New York, NY
Licensed Behavioral Health Clinicians provide supportive counseling, advocacy, education, and care management to help patients and their families navigate mental illness, access community resources, and manage symptoms to help them remain safely in the community This is a senior, master's level, licensed social services role that provides direct care as part of a team. Join us in building on our 130-year history and become a part of the Future of Care that is strengthening communities with high quality, integrated behavioral health programs. VNS Health Behavioral Health team members provide vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients' homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you'll have an opportunity to develop and advance your skills, whether you're early in your career or an experienced professional.
What We Provide
Attractive sign-on bonus and referral bonus opportunities
Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
Employer-matched retirement saving funds
Personal and financial wellness programs
Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
Generous tuition reimbursement for qualifying degrees
Opportunities for professional growth and career advancement
Internal mobility, CEU credits, and advancement opportunities
Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals
What You Will Do
Utilizes approved assessments to identify clients/members needs and family needs; develops initial and ongoing clinical plan of care. Updates plan at specified intervals, and as needed based on changes in client/member condition or circumstances
Performs and maintains effective care management for assigned caseload of clients/members. Leads the care coordination for complex psychiatric clinical cases. Tracks and monitors progress; maintains detailed, accurate and timely progress notes and other documentation
Provides supportive counseling and/or supportive therapy as well as ongoing mental health services
Collaborates and refers to appropriate agencies as required. Addresses any client/member concerns to ensure satisfaction with overall services provided and uses motivational interviewing techniques to foster behavioral changes
Develops inventory of resources that meet the clients/members needs as identified in the assessment
Provides linkage, coordination with, referral to and follow-up with appropriate service providers and managed care plans. Facilitates periodic case record reviews and case conferences with all providers serving the clients/members
Provides information and assistance through advocacy and education to clients/members and family on availability and eligibility of entitlements and community services. Arranges transportation and accompanies clients/members to appointments as necessary
Assists clients/members and/or families in the development of a sustainable network of community-based supports, utilizing identified strengths and tools designed to prevent future participant crises and/or reduce the negative impact if a crisis does occur
Participates in initial and ongoing trainings as necessary to maintain and enhance clinical and professional skills
Maintains updated case records in program EMR. Maintains case records in accordance with program policies/procedures, VNS Health standards and regulatory requirements
Participates and consults with team supervisor in case conferences, staff meetings, utilization review and discharge planning meetings to determine if client/member requires an alternate level of care or is appropriate for discharge
Participates in 24/7 on-call coverage schedule and performs on-call duties, as required
Acts as liaison with other community agencies
Provides short term counseling (coping skills, trauma informed, decision making) and Risk Health Assessment/Safety Planning
Collects and reports data, as required while adhering to productivity standards
Leads and participates in “Network Meetings” with client, client/ member's personal support network and other team members using the Open Dialogue Model
Qualifications
Master's Degree in Social Work, Psychology, Mental Health Counseling, Family Therapy or related degree
Minimum of two years of mental health work experience providing direct services to clients/members with Serious Mental Illness (SMI), developmental disabilities, substance use disorders and/or chronic medical conditions required
Effective oral/written/interpersonal communication skills required
Bilingual skills may be required as determined by operational needs
License and current registration to practice as a Mental Health Counselor, Marriage and Family Therapist , Social Worker, Clinical Social Worker or related license in New York State
Valid NYS ID or NYS driver's license may be required as determined by operational needs.
Pay Range
USD $63,800.00 - USD $79,800.00 /Yr.
About Us
VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Oracle Incentive Compensation Technical Specialist
Specialist job in New York, NY
The Oracle Incentive Compensation (OIC) Technical Specialist is responsible for designing, developing, and supporting technical solutions within the Oracle Incentive Compensation module. This role works closely with business users and functional teams to implement complex compensation plans, build custom solutions, troubleshoot technical issues, and ensure seamless integration with other Oracle Cloud or E-Business Suite modules.
Key Responsibilities:
Develop, customize, and maintain OIC technical components including plans, rules, formulas, and workflows
Create and optimize complex SQL queries, PL/SQL scripts, and data integration (ETL) processes
Provide technical support for OIC implementation, enhancements, and production incidents
Collaborate with business analysts and functional consultants to gather and translate requirements into technical specifications
Ensure compliance with Oracle best practices and corporate data security standards
Conduct unit testing and support system and user acceptance testing
Develop technical documentation and user guides
Qualifications:
Bachelor's degree in Computer Science or a related field
3+ years of experience with Oracle Incentive Compensation (Cloud or EBS)
Strong knowledge of Oracle SQL, PL/SQL, and data integration tools
Experience with APIs, Fast Formulas, and Compensation Plan configuration
Excellent problem-solving and troubleshooting skills
Effective verbal and written communication skills
Thanks & Regards,
Jennifer |Sr Technical Recruiter
Minisoft Technologies LLC
************| *************************
IT Support Specialist, Trading Floor
Specialist job in New York, NY
At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
THE WORK:
We are seeking a highly experienced and motivated Trading Desk Support Specialist to deliver continuous and exceptional technical support to our trading teams. The role requires an individual who thrives under pressure, is deeply familiar with trading desk technology, and is the primary technical contact for high-performing financial professionals. You will enjoy the outstanding opportunity to assist our world-class trading operations!
WHAT YOU'LL DO:
Provide immediate, daily hands-on support for trading desks through walk-ups, tickets, and chats.
Start coverage at 6:30 AM to ensure continuous trader workstation availability and optimal performance for low-latency trading.
Respond to and resolve high-severity incidents within SLAs, providing detailed root cause analysis and partnering with trading systems teams to prevent recurrence.
Serve as the Subject Matter Expert, providing support on Windows and Mac operating systems, diagnosing issues with high-performance PC/trader workstation hardware.
Support and troubleshoot critical trading systems, including Bloomberg Terminals and Trading OMS systems, alongside core enterprise applications (Okta, Slack, Google Workspace, Office365, Atlassian suite, Zoom, etc.).
Maintain a real-time, accurate inventory database of all trading desk assets, including hardware, software licenses, and entitlements tied to front-office applications.
Manage employee lifecycle tasks for the Front Office, including onboarding, offboarding, equipment reclamation, and leading New Hire IT Orientation and day-one technical mentorship.
WHAT YOU'LL BRING:
8+ years of direct experience providing technical support to Front Office trading desks.
In-depth knowledge of fixed income and delta one products, trading workflows, and market data systems.
Hands-on experience supporting enterprise SaaS platforms (Google Workspace, Okta, Slack, Atlassian suite, etc.).
Proficiency with ticketing systems such as Jira Service Desk (or FreshService) and ticket-based workflows.
Experience with conference room technologies (e.g., Neat, Crestron, Logitech AV systems) is advantageous.
Outstanding communication and interpersonal abilities, capable of serving as the initial point of contact for traders, handling expectations and providing solutions promptly.
Series 99 certification or an equivalent credential is a plus.
For positions that will be based in NY, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant's experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.
NY Annual Base Salary Range: $96,000 USD - $115,000 USD
WHO WE ARE:
Do Your Best Work
The opportunity to build in a fast-paced start-up environment with experienced industry leaders
A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
Competitive salary, bonuses, and equity
Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
Employee giving match
Mobile phone stipend
Take Care of Yourself
R&R days so you can rest and recharge
Generous wellness reimbursement and weekly onsite & virtual programming
Generous vacation policy - work with your manager to take time off when you need it
Industry-leading parental leave policies. Family planning benefits.
Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.
Standards & Practices Associate / Ad Review Specialist
Specialist job in New York, NY
Duration: 6+ Months Contract
Work Schedule: Hybrid role; In-Office days Mon.-Thurs.; Fri. Remote
Notes:
Hybrid role; In-Office days Mon.-Thurs., Friday remote.
The department deals with a high volume of claims. It is essential that the candidate has interest in S&P and be willing to dive in.
Must be a strong researcher and have strong library skills.
Experience in political, pharma, or gaming is helpful.
Will be spotting issues and have that eye and be organized to maintain histories.
Description/Comment: The Advertising Standards & Practices team handles clearance of all advertising intended for linear distribution on client Network, Freeform, FX Networks and National Geographic Channel Networks and related Streaming Services. Standards & Practices Associates review high profile national advertising campaigns to ensure consistency with company policy, network and industry advertising guidelines. The team provides industry leading support, works collaboratively and creatively with internal and external stakeholders.
Standards & Practices Associates are tasked with reviewing advertising at all phases of its development to assess its overall acceptability, i.e., its truthfulness, accuracy and overall appropriateness. As part of the creative review process, Associates effectively issue spot and interpret and apply policy. To determine whether advertising is truthful and accurate, Associates must be able to identify express and implied claims and assess the adequacy of a variety of forms of supporting documentation submitted by Advertisers to support such representations, including studies, market research and related complex industry-specific data. To address matters of taste and appropriateness, Associates must have an appreciation of community sensibilities and an awareness of current events. Associates must be able to effectively keep, manage and retrieve extensive records and handle large volumes of content. Maintaining thorough records of all communication, claim support, and other documentation obtained and utilized in the clearance process is an integral part of this role.
Basic Qualifications
Working knowledge or familiarity with advertising or marketing laws; FTC, FCC, and FDA regulations; clinical analysis; product testing; market research and/or statistical analysis.
Excellent analytical, critical thinking, organizational, and communication (written and verbal) skills.
Minimum of 1 year experience in a role demonstrates excellent analytical skills, writing ability, attention to detail, and interaction with internal and external stakeholders.
Detail oriented, self-starter able to work independently and collaboratively.
Ability to prioritize and complete a steady influx of assignments in a fast-paced environment including inquiries from internal and external stakeholders.
Ability to exercise a high level of analytical rigor and maintain thorough records at all times.
Preferred Education
Masters/Advanced degree (or background) in marketing, science, research, or communications
Preferred Qualifications
Knowledge of or familiarity with advertising regulations as they may pertain to specific industries like pharmaceutical, consumer goods, gambling/gaming, etc. is preferred.
Experience in broadcast or advertising standards and/or production a plus.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Mayur Jaiswal
Email: *****************************
Internal Id: 25-54210
Help Desk Specialist
Specialist job in New York, NY
This role is a fantastic opportunity to gain global exposure working for a top international law firm and to learn the unique approach that a truly global organization brings to Information Technology.
Key Relationships
The Service Desk is the first point of contact for both internal staff and external clients; it is essential for the Analyst to deliver a high level of service to both groups.
Works closely with Support Team Managers to deliver an efficient and effective service.
Collaborates with other IT Service Management teams to ensure seamless support, service, and security.
Context
The Analyst is primarily responsible for resolving customer issues raised via phone or email. This role involves being a reliable point of contact for users, escalating issues when necessary, and maintaining strong customer relationships. The IT function is crucial to the firm's daily success, and this role plays an essential part in that model.
Role and Responsibilities
Act as a single point of contact for users via phone, email, or self-service portal for IT issues and queries.
Take responsibility for incident resolution, ensuring as many as possible are resolved at first line.
Maintain effective working knowledge across all IT support areas to maximize first-call resolution.
Log, assign, track, and respond to incidents and requests in line with agreed standards and procedures.
Provide timely updates to customers and escalate appropriately when required.
Ensure accurate records are maintained in the IT Service Management System.
Deliver a “white glove” level of service to users.
Escalate incidents and requests to management or second/third-line teams when necessary, ensuring users are updated throughout the process.
Build and maintain strong customer relationships.
Promote awareness and compliance with Information Security policies and complete required annual training.
Team
This position reports directly to the Service Desk Manager and works closely with other members of the regional and global IT teams.
Key Requirements
Minimum of 3 years' experience in a Service Desk role, including support calls and working with a ticketing system (law firm experience preferred but not required).
Knowledge of iManage Work, Windows 10, and Apple iOS.
Strong knowledge of Microsoft technologies (Office 365, Teams, OneDrive, etc.).
Experience with Remote Support tools (SCCM, TeamViewer) and Active Directory.
Ability to work well under pressure.
Excellent communication skills.
Flexible, customer-focused approach to service delivery.
Strong team player, willing to share knowledge with others.
Ability to work independently when needed.
Desktop Support Engineer
Specialist job in New York, NY
Job Title : Desktop Support Engineer
Duration : Fulltime
Responsibilities
“Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment
OEM Vendor co-ordination for faulty or new hardware requirements
“IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application
“Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues
In Scope:
Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor)
Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support
Co-ordination with OEM on Hardware/Software issues
Ticket information documentation using ITSM tool.
Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets)
Deployment and configuration of new hire equipment (Manually and/or using automated Tools)
Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools
Hardware and software provisioning (check-in and check-out)
Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service
Articulate technical solutions to non-technical users in simple and easy to understand terms
Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another)
Uplift and reimage of leaver equipment and update of asset management system/CMDB.
Update of asset management system/CMDB according to Joiner Mover Leaver Process
Help Desk Technician for MSP
Specialist job in New York, NY
Role Description
This is a full-time on-site role for a Help Desk Technician at Aurora Computer Technology, Inc. located in Staten Island, NY. The Help Desk Technician will be responsible for providing technical support to clients, troubleshooting hardware and software issues, maintaining and updating computer systems, and responding to service tickets in a timely manner. Additionally, the technician will assist in setting up new hardware and software, provide training and support to end-users, and ensure proper documentation of technical procedures and solutions.
Qualifications
Experience with technical support, troubleshooting hardware and software issues
Working knowledge of computer systems maintenance and updates
Familiarity with setting up new hardware and software
Ability to provide training and support to end-users
Strong communication and interpersonal skills
Attention to detail and excellent organizational skills
Ability to work independently and as part of a team
Certification in IT, Computer Science, or related field is beneficial but not required
Prior experience in a Managed Services Provider (MSP) environment is advantageous
Information Governance Specialist
Specialist job in New York, NY
Information Governance Specialist | Full-Time | Hybrid, NY | $105k-$145k
A leading global organization is seeking an Information Governance Specialist to join its technology and compliance team. These roles are critical in securing sensitive data and supporting major governance initiatives.
About the Role
You will lead efforts to migrate data from legacy shared drives to secure platforms, ensuring compliance and reducing risk. This position requires strong technical expertise, excellent communication skills, and the ability to engage with senior stakeholders on high-impact projects.
Key Responsibilities
Migrate and remediate data from shared drives to approved secure platforms.
Manage shared drive retirement and provisioning of collaboration systems.
Communicate project updates and governance requirements to senior stakeholders.
Support compliance initiatives, including GDPR and privacy-related processes.
Maintain defensible audit histories and ensure adherence to governance policies.
Required Skills & Experience
5+ years in information governance or data management.
Strong technical skills in data migration and platform management.
Excellent communication and stakeholder engagement abilities.
Experience with governance principles and secure data handling.
Familiarity with Microsoft 365 and document management systems (iManage preferred).
Role Details
Work Model: Hybrid (4 days in-office: Mon-Thurs, 1 remote day: Fri).
Location: New York
Salary: $104k-$143k (target $130k).
Why Apply?
Join a globally recognized organization with cutting-edge technology initiatives.
Work on high-impact projects that directly improve data security and compliance.
Competitive compensation and career growth opportunities.
System Support Specialist
Specialist job in New York, NY
*Fulltime Direct Hire
*5 days/wk on-site in New York city
We're seeking someone who combines deep technical expertise with exceptional customer service instincts-especially when supporting senior executives who demand excellence. You're someone who understands that in investment management, technology isn't just convenience; it's mission-critical infrastructure.
Primary Responsibilities
Serve as the first line of defense and frontline technology expert for 20+ NYC associates, providing immediate hands-on support while simultaneously delivering high-quality remote technical assistance to associates across all offices nationwide.
Manage the complete Help Desk experience-accurately documenting every issue, tracking resolutions, and ensuring no problem falls through the cracks regardless of which office needs support.
Administer users, computers, and security groups across Active Directory and Azure Active Directory, managing permissions and provisioning with precision.
Deploy and maintain Group Policy Objects (GPOs) that keep our multi-office infrastructure secure and standardized.
Execute rapid PC setups and configurations when new team members join or technology needs evolve-knowing that every hour of downtime impacts business operations.
Install, upgrade, and maintain desktop hardware and software across our technology stack, ensuring every system runs at peak performance while troubleshooting and guiding remote users through similar processes.
Provide expert support across PC applications, desktop hardware, audio-visual systems, network infrastructure, and data communications-maintaining the skill level to solve virtually any technical challenge.
Orchestrate audio-visual excellence for events ranging from small team meetings to large-scale presentations in our NYC office, ensuring flawless execution when executives and clients are in the room.
Diagnose and resolve hardware issues quickly-both hands-on for NYC users and remotely for associates in other offices-coordinating repairs while minimizing user disruption and keeping everyone productive.
Collaborate closely with Systems Support Specialists nationwide and the Director of Systems Support, providing project updates, sharing knowledge across the team, and escalating critical issues with sound judgment.
Provide after-hours support and 24x7 coverage for both helpdesk and computer operations during your on-call rotation (every 5-6 weeks), being the reliable professional who responds when systems need immediate attention-regardless of which office or time zone requires help.
Manage vulnerability assessments and drive remediation efforts that keep our infrastructure secure against evolving cyber threats.
Coordinate television studio operations in NYC, responding to technical issues and ensuring our broadcasts maintain professional quality (comprehensive training provided).
Operate batch processing systems and promote development code to production using established scripts, supporting the software deployment lifecycle (training provided).
Perform related duties as assigned, adapting to the evolving technology needs of a dynamic investment management firm.
Preferred Qualifications
Meticulous attention to detail-you catch issues before they become problems and ensure every configuration is exactly right.
Proven background in customer service with a track record of turning frustrated users into satisfied advocates, both in person and through remote support.
Experience supporting executives is essential-you understand the unique demands, discretion, and white-glove service that senior leadership expects.
3+ years of PC troubleshooting experience with ability to diagnose and resolve issues quickly under pressure.
Strong audio-visual background with hands-on experience setting up and managing AV systems for professional environments.
Excellent remote troubleshooting skills with ability to guide users through technical solutions clearly and patiently.
PowerBI experience preferred-ability to support data visualization and reporting tools used by our investment teams.
Broadcasting or television studio experience preferred but not required-we'll provide comprehensive training for our studio operations.
A+ and/or Network+ certification preferred, demonstrating formalized technical knowledge.
Passion for technology and genuine curiosity about how systems work together to enable business success.
Ability to thrive in fast-paced, high-stakes environments where technology directly impacts business outcomes.
Strong communication skills with ability to explain technical concepts clearly to non-technical professionals.
Quick learner who adapts rapidly to new technologies, tools, and evolving business processes.
Self-motivated and able to prioritize effectively when balancing immediate local needs with remote support requests from multiple offices.
Peer Specialist
Specialist job in New York, NY
VNS Health Peer Specialists/ Advocates are living examples of the transformative power of behavioral health intervention programs and who can uniquely relate to those that would benefit from VNS Health Behavioral Health services. Peer Specialists/Advocates embody our core values of Empathy, Integrity, and Agility to engage and connect community members suffering from chronic mental illness, psychological trauma, or substance abuse with meaningful resources. By sharing personal, practical experience, knowledge, and firsthand insights, Peer Specialists/ Advocates directly help VNS Health clients live and heal at home surrounded by their family and community. VNS Health provides vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients' homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you'll have an opportunity to develop and advance your skills, whether you're early in your career or an experienced professional. Sharing your experience with others who are navigating behavioral health and substance use challenges is life changing which is why we welcome you to apply even if you don't meet all criteria .
What We Provide
Referral bonus opportunities
Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
Employer-matched retirement saving funds
Personal and financial wellness programs
Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program
Generous tuition reimbursement for qualifying degrees
Opportunities for professional growth and career advancement
Internal mobility, CEU credits, and advancement opportunities
Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals
What You Will Do
Conducts phone and field outreach to locate and enroll clients/consumers/members into programs services
Builds relationship and trust with clients and their family/caregiver and assists with their interactions with professionals on the team
Works collaboratively on an interdisciplinary team to discuss care needs and identify solutions to support clients/consumers/members
Applies mutually shared and lived experiences to build relationships and trust with the client/consumers/members
Educates clients/consumers/members about program services, benefits, and self-help techniques. Serves as a role model, advocate and mentor. Escorts clients/consumers/members to appointments as needed
Advocates effective recovery-based services on behalf of clients/consumers/members. Assists in clarifying rehabilitation and recovery goals
Teaches and models symptom management and coping skills for resilience. Empowers clients to take a proactive role in their recovery process
Reviews service plans with clients/consumers/members and their families or caregivers. Provides ongoing education, guidance, support and encouragement
Develops inventory of resources that will meet the client's needs as identified in the assessment and or-treatment process
Provides navigation services to help clients/consumers/members connect with community-based services and supports
Documents in EMR in accordance with program policies/procedures, VNS Health standards, and city, state and federal regulatory requirements
Assists clients/consumers/members with transition to alternate housing, when appropriate
Participates in case conferences, staff meetings, supervision and training programs
Develops a mutual self-disclosure between themselves and clients/consumers/members. Serves as a bridge between team members and participant
For Certified Community Behavioral Health Clinical (CCBHC):
Educates clients about the different types of treatment available, including medications for addiction treatment
Helps clients identify their strengths as well as obstacles to their recovery
Assists clients with applying for benefits
Provides resources for external and post-discharge services
Participates as part of interdisciplinary team in discussion of, planning for and actively participating in treatment goals for clients/consumers/members
For IMT, ACT, MC, OMH Suicide Prevention:
Practice regularly in the community, including traveling to patients' homes, or schools, to engage frequently with clients. Navigate emergency situations
Qualifications
High school diploma or equivalent required
FOR CCBHC ONLY: New York Certified Recovery Peer Advocate (CRPA) required
Minimum of one year experience in a mental health, substance use treatment program, health care or human services setting, preferred
Experience working with a severely mentally ill, psychological trauma, and/or substance using population, preferred
Effective oral/written/interpersonal communication and relationship building skills required
Ability to work independently and collaboratively on an interdisciplinary team
Computer literacy (electronic health records, word processing, e-mail, internet research, data entry), required
Valid New York State driver's license, as determined by operational/regional needs
Bilingual skills in English and Spanish, preferred
Pay Range
USD $20.98 - USD $26.23 /Hr.
About Us
VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Executive IT Support Specialist
Specialist job in New York, NY
Our client is a PHENOMENAL global alternative investment / M&A firm located in Midtown Manhattan. As one of the longest standing investment firms in the world, the organization has continuously expanded its footprint across a broad spectrum of the financial markets. Combining in-depth fundamental analysis with strategic trading and superior sourcing capabilities, our client is a globally recognized leader in its space.
The firm excels as strategic investors, engaging dynamically in a wide range of investment and M&A opportunities.
Position Overview:
This role is for an Executive IT Support lead who loves all things technology and has a demonstrated background in troubleshooting and IT support. This role involves managing desktop and network support for several key executives, including the organization's Managing Partner, both in-office and at various offsite locations.
The selected candidate will be the primary contact for all technology-related issues within these environments.
Key Responsibilities:
Manage desktop and network support services for the Managing Partner and other senior executives.
Provide outstanding VIP technical support to ensure effective and efficient service delivery.
Monitor, maintain, and provide ongoing support for systems across multiple residential and office locations.
Lead and manage technology projects, such as:
Establishing home networks with backup internet connectivity.
Upgrading security camera systems at residential sites with minimal disruption.
Assisting in multimedia content creation for marketing and promotional efforts.
Troubleshoot mobile, desktop, and laptop issues as they arise.
Provide IT support for both business-related and personal travel.
Analyze current processes to identify inefficiencies and recommend improvements.
Stay updated on the latest trends and advancements in IT infrastructure.
Key Qualifications:
Bachelor's degree in Information Technology or a related field.
4+ years of experience in IT or a related industry.
Strong verbal and written communication skills.
Familiarity with Apple/Mac/iOS products and their best practices within a professional setting is helpful, but not required.
Experience with Windows 10/11 and Microsoft Office Suite; knowledge of Windows Server is a plus.
Strong problem-solving abilities and a resourceful, innovative mindset.
Interest in high-end consumer electronics.
Experience working with AV technology for both professional and home settings (e.g., Crestron, Zoom, Streaming Services, Sonos).
Ability to collaborate with network administrators and security professionals to maintain secure residential networks.
Detail-oriented with excellent organizational skills, including asset management and thorough documentation practices.
Client-focused with high energy, always willing to go the extra mile to meet needs.
Excellent interpersonal skills, including the ability to explain technical issues in simple terms to individuals with varying levels of technical expertise.
Professional demeanor and ability to remain composed in high-pressure situations.
Comfortable working with external vendors and technicians to resolve issues.
Willingness to handle on-call duties when required and take ownership of all requests, escalating when necessary.
Prospect Research Specialist
Specialist job in New York, NY
A leading nonprofit organization in New York City is currently seeking a new Prospect Research Specialist for a contract role with their team. will be responsible for building a robust prospect pipeline for the organization.
About the Opportunity:
Schedule: 5 days a week
Hours: 8am to 4pm (PST)
or
9am to 5pm (PST) with a 1-hour unpaid lunch
Setting: Remote
Responsibilities:
Provide research to drive cultivation and solicitation strategies
Support frontline fundraisers to identify, qualify and track major gift prospects.
Conduct regular wealth screenings, validate wealth screening data, and update donor records as needed
Update donor and prospect records adding new donor data, linking records to appropriate constituents, scrubbing old/outdated data, and creating new/additional records as needed
Provide routine data quality control reviews, ensuring that spelling of names, contact information, record type, record status, gift source, related records, and other donor-related information in the database are correct and up-to-date
Synthesize information into insightful and accurate research profiles
Conduct in-depth financial and biographical research on constituents
Perform other duties, as needed
Qualifications:
2+ years of relevant work experience
Bachelor's Degree
Knowledge of techniques and methodologies of Donor and Prospect Research using both online and traditional print sources
Proficiency in the use of online research tools such as Wealth Engine, DonorSearch, RelSci, Foundation Directory Online, etc. along with numerous other online and print tools and publications
Strong project management, organizational and administrative skills
Desired Skills:
4+ years of experience in Direct Donor and Prospect Research
Proficient in Salesforce or similar CRM systems
Previous work in a national organization with multiple satellite offices
Call Center Specialist - Debt Collection
Specialist job in New York, NY
Call Center Specialist - Debt Collections (On-Site)
Merani Law • $20-$25/hour • NYC (On-Site)
Merani Law is seeking an On-Site Call Center Specialist to handle debt collection calls related to unpaid toll violations and accounts receivable. This role requires professionalism, strong communication skills, and the ability to manage high call volumes.
Key Responsibilities
Make outbound and receive inbound calls to resolve unpaid toll violations and outstanding balances.
Discuss payment options, set up payment plans, and process payments accurately.
Update customer account records and document all interactions.
Use TCN call center software to manage daily call activity.
Provide excellent customer service while following collection procedures and firm policies.
Requirements
Prior collections experience required.
Law firm experience highly preferred.
Experience with call center software (TCN preferred).
Spanish fluency (spoken & written) preferred.
Reliable attendance, strong attention to detail, and professional communication skills.
Must pass all required background and reference checks.
Help Desk Specialist
Specialist job in Stamford, CT
Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer in Stamford Ct. We will be building out a new environment with state of the art technology.
Your key responsibilities include:
Act as a first point of contact for users striving towards first call resolution but able to escalate when needed.
Deliver advanced hands-on and remote support for critical end-user computing tasks, such as telephony (Cisco and dealer voice), mobile devices (iOS and Android), and video conferencing systems (Zoom).
Engage in collaborative efforts with second and third level technology teams, both domestically and internationally, to resolve complex or urgent issues.
Create and manage detailed logs of incidents and requests, identifying trends.
Handle user requests and incidents through multiple channels including walk-ups, chats, email, MS Teams, and ticketing systems.
Building and deploying PCs and laptops.
Deltek Specialist
Specialist job in New York, NY
Deltek Specialist - AEC / Professional Services
Salary: $115K-$135K DOE
About the Role
A leading AEC-focused professional services firm is seeking an ERP Specialist with hands-on Deltek experience to manage and optimize enterprise systems. This role combines system administration, process improvement, reporting, and training, while collaborating with Finance, Operations, HR, Marketing, and Project Leadership.
Responsibilities
Serve as primary Deltek ERP administrator and SME
Configure systems, manage workflows, maintain data integrity, and support upgrades
Lead rollouts, enhancements, and integrations
Streamline processes and implement best practices
Build dashboards, KPIs, and reports to support decisions
Train teams and provide ongoing support
Requirements
7-10+ years ERP experience in AEC/project-based consulting
Strong hands-on Deltek ERP expertise
Knowledge of project accounting, resource planning, CRM, and project management
Familiarity with SQL; reporting tools (Power BI a plus)
Proven cross-functional leadership and training skills
Perks & Benefits
Competitive benefits: medical, dental, vision, 401(k) match
Flexible/hybrid work
Employee ownership & professional development programs
Apply Today - Reach out to Padraig @ HireIQ
SAP (S/4HANA/OTC) Techno Functional Specialist
Specialist job in New York, NY
Title: Senior System Analyst - SAP S/4HANA Order to Cash (O2C)
Duration: FTE/Perm
Salary: 130-150k
The Senior System Analyst - SAP S/4HANA Order to Cash (O2C) will play a key role in driving digital transformation and delivering scalable solutions across the Order-to-Cash lifecycle. This position requires expertise in SAP S/4HANA with integrations to commerce platforms, EDI systems, and digital payment providers. The role is responsible for designing, implementing, and optimizing O2C processes to enable seamless customer order experiences, efficient supply chain execution, and compliant financial outcomes.
Responsibilities
SAP O2C Functional Design & Delivery
Serve as the functional lead for end-to-end Order to Cash processes in SAP S/4HANA.
Configure and support SD modules, including order management, pricing, delivery, invoicing, and billing.
Implement ATP (Available-to-Promise), Credit Management, Billing Plans, and Returns processing.
Commerce Platform Integration
Design and manage real-time integrations between SAP S/4HANA and digital commerce platforms (e.g., Salesforce Commerce Cloud, SAP Commerce Cloud).
Support order capture, availability checks, promotions, and order fulfillment across B2C and B2B channels.
EDI Integration
Define and manage customer-specific EDI transactions (850, 855, 856, 810, 820).
Troubleshoot and enhance interfaces using middleware platforms such as SAP Integration Suite, TrueCommerce, or OpenText.
Digital Payment Integration
Integrate digital payment providers (e.g., Stripe, Adyen, PayPal) into SAP S/4HANA.
Ensure real-time payment authorization, capture, and reconciliation across web and mobile orders.
Collaborate with Finance and Security teams to ensure PCI-DSS compliance and fraud protection.
Operational Support & Optimization
Provide Level 3 support for SAP SD and integrated solutions.
Identify automation opportunities across O2C processes using workflow and output management tools.
Partner with supply chain, finance, and customer service teams to streamline order fulfillment.
Documentation & Compliance
Maintain functional specifications, configuration guides, test scripts, and training materials.
Support audits and compliance activities, including SOX and process control adherence.
Required Qualifications
Bachelor's degree in Computer Science, Information Systems, Business, or related field.
5-8 years of SAP SD experience with deep Order to Cash knowledge.
2+ full lifecycle SAP S/4HANA implementations (Public or Private Cloud preferred).
Experience integrating commerce platforms (Salesforce or SAP Commerce Cloud) with SAP.
Strong knowledge of EDI standards (ANSI X12, EDIFACT) and integration platforms (e.g., SAP CPI, TrueCommerce).
Hands-on experience with digital payment providers and SAP payment configurations.
Familiarity with output management, BRF+, billing customization, and interface troubleshooting.
Strong problem-solving skills and ability to work cross-functionally.
Preferred Qualifications
Knowledge of SAP BRIM or Subscription Billing.
Experience in consumer products or retail operations, including trade promotions and replenishment.
Familiarity with SAP Fiori, REST/OData APIs, and SAP BTP extensions.
Understanding of S/4HANA Public Cloud extensibility options.
Agile/Scrum project experience or certification.
ERP Specialist (NetSuite)
Specialist job in New York, NY
DBG HEALTH PURPOSE
Our vision at DBG Health is to enhance the health and well-being of all patients and consumers, by providing affordable access to health, wellness, and beauty products that improve the quality of their lives.
DBG HEALTH VALUES
All employees are expected to demonstrate the DBG Health PACT Values of Pioneering, Accountability, Collaboration and Tenacity when carrying out the accountabilities and responsibilities of their role. Further details about DBG Health PACT Values and Behaviors can be found on People Hub.
PURPOSE
Working closely with the regional office teams, the Support & Operations Specialist will be responsible for contributing to the global technology operations framework.
Engaging with both internal and external stakeholders they will be responsible for the day-to-day monitoring and maintenance of integrations, ERP (Netsuite) and associated business systems. They will work with DBG's global Support & Operations Lead to improve platform stability and continuously look for opportunities to improve current systems processes & performance.
The will work towards developing and building the knowledge of all technology and business users to increase both the adoption of platforms, their ability to self-serve and provide support where practical.
The ideal candidate will have a strong background in ERP (Netsuite) and middleware technologies, excellent problem-solving skills, and a passion for driving improvements in fast-paced, data-driven environments.
The position is based in New York, NY.
Role & Responsibilities:
Act as the first point of contact for ERP and associated enterprise systems issues within the region.
Monitor daily system operations, integrations, and data flows to ensure stability and performance.
Troubleshoot and resolve ERP, integration, and transaction issues, escalating where required.
Support onboarding and training of new business users on systems and processes.
Assist in testing and validating new system changes, integrations, and upgrades.
Collaborate with the global Support & Operations Lead to improve system performance and reliability.
Identify opportunities for automation and process improvement.
Document and maintain operational runbooks and troubleshooting guides.
Partner with internal stakeholders and vendors to ensure integrations (e.g., API, EDI) run smoothly.
Provide ongoing feedback to enhance platform functionality and user experience.
Skills & Experience:
5+ years of hands-on experience with Netsuite ERP and middleware integration technologies
Strong understanding of finance and supply chain processes.
Experience working with API and EDI integrations.
Proficiency with Microsoft Office and data management tools.
Demonstrated ability to manage multiple tasks, projects, and priorities in dynamic environments.
Strong communication skills and ability to collaborate effectively across teams.
Experience in FMCG or retail environments preferred.
Bachelor's degree in Information Systems, Business Systems, or a related field.
Benefits & Perks:
We offer more than just a job - we offer a dynamic and supportive work environment where you can make a real impact. As part of our team, you'll have the opportunity to work alongside industry leaders, drive meaningful change, and grow both personally and professionally.
Competitive salary, bonus, 401k match up to 4%
Health insurance premium covered at 50%
A values-driven business fostering a supportive and friendly team culture
The ability to work autonomously, empowering you to drive your own success
Opportunities to grow your career globally across all divisions within DBG Health - including Arrotex Pharmaceuticals, VidaCorp Consumer Goods, Independent Pharmacies of Australia Group, and Axe Health Services - offer exciting prospects for advancing in their expanding markets
DBG Health is committed to fostering a workplace culture that is safe and accessible for all. We are an equal- opportunity employer and encourage applications regardless of cultural background, gender identity, sexual orientation, disability or neurodiversity. We strive to build a collaborative, inclusive workplace that is representative of the communities we work and live in.
Adobe Experience Platform Specialist
Specialist job in Jersey City, NJ
Job Title: Adobe Experience Platform (AEP) Specialist
Client: Retail Domain
Type: Contract
Seeking a hands-on Adobe Experience Platform Specialist with strong expertise in Adobe Journey Optimizer (AJO) and audience management within AEP. The role focuses on customer journey orchestration, audience segmentation, identity resolution, and data-driven personalization for a large-scale retail environment. Experience with Customer Journey Analytics (CJA) is preferred.
Key Responsibilities:
Build, configure, and deploy customer journeys using Adobe Journey Optimizer (AJO).
Execute real-time and batch campaigns across multiple channels.
Create and manage audiences within AEP, including segmentation and profile stitching.
Oversee data ingestion, schema mapping, and identity resolution workflows.
Ensure data quality, governance, and proper platform configurations.
Analyze customer behavior and campaign performance (CJA preferred).
Collaborate with marketing, CRM, analytics, and engineering teams.
Troubleshoot, validate integrations, and support platform enhancements.
Required Skills:
Strong hands-on experience with Adobe Journey Optimizer (AJO).
Solid expertise in Adobe Experience Platform (AEP) segmentation, identities, and schemas.
Understanding of cross-channel personalization and real-time orchestration.
Experience with Customer Journey Analytics (CJA) is a plus.
4+ years in Martech, CRM, digital personalization, or customer experience platforms.
Prior retail or e-commerce experience preferred.
Strong analytical, communication, and stakeholder management capabilities.
Environmental Services Specialist
Specialist job in New York, NY
Job Title: Environmental Services Specialist
Department: Facilities Management
For over 178 years, New York Academy of Medicine has been a driving force for progress, helping transform the landscape of health through independent thinking, rigorous research, and dynamic collaboration. Our mission reaches beyond the boundaries of conventional institutions; we champion a future where every person - no matter their background or circumstance - has what they need to live a healthier, longer life.
True transformation happens when diverse perspectives unite with a shared vision. We bring together grassroots advocates, global leaders, clinicians, policymakers, researchers, and community voices in purposeful partnership. Our work is grounded in evidence and resonates with human experience. We consistently turn ideas into action, accelerating the adoption of innovations that advance health equity far beyond New York's borders.
Position Summary/Overview:
Reporting to the Facilities Manager, the Environmental Services Specialist will be responsible for:
Overall cleanliness and repair of all items on specified floors of the building (cleaning will consist of all offices, common areas, restrooms, and event spaces)
Maintaining the general cleanliness of all buildings and grounds, including front of building and doors
Inspection of any light fixtures that are out and replace any bulbs, etc.
Assisting in setting up and coordinating set-up and clean-up for all meetings and special events, including lifting tables and placing chairs.
Assisting with delivery of furniture and supplies to the building.
Accommodating staff requests for maintenance services as instructed by supervisor
Removal of all trash as directed
Performing light carpentry, electrical, plumbing and other assistant handyman helper tasks as required
Other duties as assigned.
The ideal candidate will practice care in the maintenance of the facility and take pride in their work; recognize the contributions of others and collaborate effectively within and outside of the department; communicate well with others and listen effectively to their ideas; be flexible, enthusiastic, and persistent in overcoming obstacles; demonstrate ability to think and act independently while exercising good judgment; take initiative to solve problems; and have a desire to expand knowledge and develop professionally.
Qualifications:
Working knowledge of policies and procedures relevant to the job function
A familiarization with local, state, and federal regulations governing buildings in NYC or an ability to acquire such knowledge
2-5 years of maintenance staff experience required
High School Diploma or equivalent required
Ability to work flexible hours
Ability to work outside in all weather conditions
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand, walk, sit, handle or feel for objects, tools, or controls, reach with hands and arms, speak, and hear. The employee is occasionally required to climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50+ pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
This position is based in New York City and requires full-time on-site presence. It is a non-exempt, hourly position and is eligible for overtime pay and benefits.
NYAM is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. NYAM is an affirmative action employer. As an organization whose primary focus is health equity, NYAM is committed to creating a diverse and inclusive environment for all employees.
Application Process: Interested candidates should submit a resume and contact information for three references to ***********************. Applications will be reviewed on a rolling basis until the position is filled.
Salary range: The salary range for this position is $18 to $20 per hour.
Neo4j Graph Ontology Specialist
Specialist job in Jersey City, NJ
Altimetrik delivers outcomes for our clients by rapidly enabling digital business & culture and infuse speed and agility into enterprise technology and connected solutions. We are practitioners of end-to-end business and technology transformation. We tap into an organization's technology, people, and assets to fuel fast, meaningful results for global enterprise customers across financial services, payments, retail, automotive, healthcare, manufacturing, and other industries. Founded in 2012 and with offices across the globe, Altimetrik makes industries, leaders and Fortune 500 companies more agile, empowered and successful.
Altimetrik helps get companies get “unstuck”. We're a technology company that lives organizations a process and context to solve problems in unconventional ways. We're a catalyst for organization's talent and technology, helping teams push boundaries and challenge traditional approaches. We make delivery more bold, efficient, collaborative and even more enjoyable.
Job Description: Neo4j Graph Ontology Specialist
We are seeking a highly skilled Neo4j Graph Ontology Specialist to join our team. This role focuses on building and managing graph-based ontologies to model complex relationships between skills, roles, and individuals. The successful candidate will be responsible for leveraging Neo4j to define, design, and optimize a graph-based ontology structure, facilitating a deeper understanding of skills and roles within our organization or clients.
Key Responsibilities:
Graph Ontology Modeling: Design and develop an ontology that represents key skills, roles, and people as nodes, with relationships that define how they interact (e.g., "HAS_SKILL", "REQUIRES_SKILL", "WORKS_ON").
Cypher Querying: Write and optimize queries in Cypher, Neo4j's query language, to retrieve insights from the graph and identify patterns or relationships.
Data Integration: Use Python or other integration tools to ingest data, build the graph structure, and link Neo4j with other systems or platforms.
Graph Optimization: Profile Cypher queries to identify performance bottlenecks and optimize them for faster execution.
Collaboration: Work with data scientists, software engineers, and domain experts to refine the graph model and ensure its consistency and accuracy.
Core Skill Set:
Cypher: Expertise in Neo4j's native query language, Cypher, is essential for navigating and querying the graph.
Graph Data Modeling: Ability to model complex, interconnected data in Neo4j's graph database using node labels (e.g., Person, Skill, JobRole) and relationship types (e.g., HAS_SKILL, REQUIRES_SKILL).
Ontology Design: Proven experience in designing and implementing domain-specific ontologies that structure data effectively and maintain consistency across the graph.
Query Profiling and Optimization: Proficiency in profiling Cypher queries and optimizing graph performance using tools like PROFILE and EXPLAIN.
Python Integration: Strong scripting skills in Python to automate data loading, build graph structures, and integrate with external systems.
Advanced and Related Skills:
Skill Ontology Engineering: Experience in creating and maintaining dynamic skill ontologies, with an emphasis on representing relationships between skills, roles, and job requirements.
Knowledge Graph Construction: Expertise in constructing comprehensive knowledge graphs from raw data, guided by well-defined ontologies.
Graph Algorithms: Ability to apply graph algorithms (e.g., shortest path, community detection) to uncover deeper insights and correlations within skill and role data.
AI/ML Integration: Experience in leveraging graph-based ontologies to train AI/ML models for applications such as resume screening, job matching, and skills gap analysis.
Data Governance & Security: Knowledge of applying ontology reasoning and enforcing security rules within the graph database to ensure compliance and integrity.
Desired Qualifications:
Proven experience with Neo4j, including both graph modeling and performance optimization.
Familiarity with machine learning algorithms or AI applications in talent management or similar domains is a plus.
Strong problem-solving skills with an ability to analyze complex data sets and extract actionable insights.
Familiarity with industry standards in data governance, security, and compliance, especially in graph-based databases.