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  • Operations Specialist

    Transloop

    Specialist job in Birmingham, AL

    You will develop rapport with all customer and facility contacts on a coordinator/scheduler level. As shipments are tendered from the customer then accepted by the Account Growth Manager or Account Executive, it is the Operations Specialist's responsibility to build and schedule each shipment while managing the load board and communicating with the respective teams effectively. The role will require a mix of strategic thinking, attention to detail, operational hustle, and strong organizational skills. As an Ops Specialist, you will play a crucial role at TransLoop by developing strong business relationships with customer/facility contacts to ensure the fluid operation of the select account/business. Maximizing revenue, streamlining operational processes and meeting/exceeding customer service and acceptance KPIs will remain paramount in this role. This is a high-impact role as you will be responsible for providing everyone touching the business with accurate info and optimal transits. What You'll Do Build relationships and develop rapport with customer contacts on a coordinator level to ensure they feel their business is supported Build, schedule, and track shipments for select accounts Escalate delays in transit and any other issues that could impact service to sales representatives and/or customer contacts Instill general organization/order regarding load board management from tender to invoicing Work in sync with Account Growth Manager to ensure operational efficiency and customer service What You'll Need Relevant supply chain, sales or customer service experience Logistics experience preferred, but not required Proven track record of managing accounts, building shipments, tracking shipments, and being a high performer Experience in managing high volume and multifaceted accounts Strong writing, organizational, and speaking skills Organization, Organization, Organization. Did we say you need GREAT organization skills? Bonus Points You have experience operating in 3PL, Transportation, or Tech Enjoy the good life: TransLoop wants you to love where you work so we offer Competitive compensation Uncapped pay & competitive salaries Medical, dental, and vision coverage (50% paid by TransLoop) Personal financial advisor Wellness Days About TransLoop Imagine… working at a logistics company where all team members were supportive, had industry experience and the technology offerings did not look like an excel sheet… Imagine having free rein on all shippers in the country and not being tied down because your company saturated the entire market… Imagine carriers and shippers actually wanting to work with you… Imagine all drivers tracking in real-time, eliminating annoying check calls and issues like finding out a carrier isn't going to pick up a load because he did not answer his phone. Welcome to TransLoop, a much better logistics company TransLoop is a modern digital freight network revolutionizing logistics for shippers and carriers of all sizes. The team pairs cutting-edge technology with white-glove service to deliver unparalleled transparency, industry-leading reliability, constant innovation, and real-time collaboration with every shipment. TransLoop is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, TransLoop participates in the E-Verify program in all locations. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $36k-59k yearly est. 3d ago
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  • Billing Specialist

    Insight Global

    Specialist job in Tuscaloosa, AL

    Insight Global is looking for a Cost Accountant to assist with: Invoicing all billable costs to ensure maximum efficiency and profitability. Routinely bill customers based on contractual specifications, including due dates, rates, and project types. All billing is completed through the client's proprietary systems and processes. “Routine” invoicing may occur weekly, bi‑weekly, or monthly depending on customer requirements. Invoicing requires careful auditing of labor hours, third‑party costs, and other miscellaneous expenses associated with construction projects. Save backup copies for the client in a clear and organized manner. Send customer invoices in a personable and professional manner. Collections Respectfully follow up with delinquent customers on a weekly basis to obtain payment status updates. Maintain clear and concise notes within the client's proprietary systems regarding customer payment activity. Closing Projects Work alongside project managers to follow the client's internal procedures for finalizing financial records on completed construction projects. This includes performing basic checks and balances using Excel and the client's cost reports. Requirements: High School diploma required, additional education preferred Advanced skills in Excel Professionalism and Organization skills
    $24k-32k yearly est. 1d ago
  • Sales Support Specialist

    Goldleaf Print & Packaging

    Specialist job in Pelham, AL

    Sales Support Specialist (Entry Level) - On-site | Full-Time - $15-$17/hour GoldLeaf Print & Packaging is looking for an Entry-Level Sales Support Specialist to join our team and help keep daily orders and projects running smoothly. This role is perfect for someone who's organized, reliable, and eager to learn the print and packaging industry. You'll handle straightforward, repeatable tasks that support our sales and project management teams - no prior print experience required. We'll train the right person. What You'll Do Assist with processing daily orders and routine sales tasks Support Project Managers with basic administrative and order-related work Communicate with vendors and internal teams as needed Review orders and requests for accuracy Help with fulfillment, mailing projects, and overflow work Keep things moving so the team can focus on larger client projects What We're Looking For Strong attention to detail and willingness to learn Dependable and organized with good follow-through Comfortable working through a daily task list Clear communicator and team player Experience not required - training provided
    $15-17 hourly 4d ago
  • Client Success Specialist- Disbursements

    Dash Solutions 4.0company rating

    Specialist job in Birmingham, AL

    Headquartered in Birmingham, AL, Dash Solutions is a fast-growing payments company that provides forward-thinking organizations with everything they need to make payments and rewards more meaningful to their business and the people they pay. Led by a team of payments industry experts, Dash Solutions has a proven track record of delivering innovative payment and engagement solutions. We are committed to excellence, innovation, and delivering exceptional value in this rapidly evolving market. At Dash, we're not just looking for employees; we're looking for team members who embody our core values and share our passion for revolutionizing the payments industry. Here's what we seek in every hire, regardless of the role: Cultural Fit: We thrive in a culture of respect, authenticity, and a relentless pursuit of improvement. We challenge the status quo and embrace change as an opportunity for growth. Mission-Focused: We're on a mission to transform the payments industry, and we expect all team members to share our commitment to this goal. We're looking for individuals who are driven by purpose and eager to make a meaningful impact. Industry Passion: The payments industry is dynamic and constantly evolving. We're looking for candidates who are not only passionate about this ever-changing landscape but also curious and eager to learn. We need leaders who will guide our company into a bright future, staying ahead of industry trends and driving innovation. Position Summary The Client Success Specialist serves as the principal liaison for operational communications with an assigned portfolio of clients, with a strong emphasis on Clinical Trials and Healthcare sectors. You will be responsible for managing day-to-day client relationships, addressing technical and operational issues, and ensuring seamless communication and support across various areas, including workflows, risk management, billing, and troubleshooting. In collaboration with the Client Success Manager, you will deliver a comprehensive and cohesive support model to drive client satisfaction and operational success. Key responsibilities: Operational Relationship Management Serve as the primary point of contact for operational matters, including but not limited to handling escalations, troubleshooting API integrations, training, and resolving any issues or friction points whether technical or procedural. Develop and maintain strong operational relationships, ensuring client needs are met with efficiency, speed and precision. Proactively manage client expectations and resolve issues ensuring high levels of client satisfaction and retention. Act as a trusted advisor for all operational needs, offering insights, recommendations, and strategic guidance to drive client success. Collaborate and occasionally present with the Client Success Manager during business reviews regarding client needs and improvement areas. Use data and feedback to identify trends, potential risks, and areas of opportunity within the client relationship. Inform clients about Dash's products and services with accuracy and understanding of the different applications that are used (CSA, portal, SFTP, etc.) is critical to reproduce any issue Driving Operational Success Develop and execute operational success plans to maximize the value clients derive from Dash's offerings. Analyze operational performance data, identify trends, and drive strategic improvements for both clients and internal teams. Hold internal teams accountable to timelines and deliverables outlined in operational plans. Drive continuous improvement of our onboarding practices by identifying opportunities for improvement through enhancements and operational efficiencies. Anticipate potential account risks and develop proactive mitigation strategies to minimize impact. Project and Issue Management Oversee client-related projects, aligning client goals with company objectives to ensure mutual success. Proactively manage client issues and ensure timely resolution by coordinating with cross-functional teams. Act as primary liaison between client and Engineering for any technical issue. Recreate, troubleshoot, and test issues in order to speed collaborative efforts and ensure quality. Engage in the Corrective Action process which includes investigative root cause and actionable improvements. Act as the first line of communication with the clients to ensure they are well informed and care in the event of an issue. Utilize Jira or another client servicing tool to track issues, monitor trends and measure resolution success. Process Improvement Identify and implement process enhancements to deliver best-in-class support to clients. Continuously evaluate workflows and client feedback to refine operational strategies and support processes. Work with other Client Success Specialists and Coordinators to collect cumulative client feedback and drive enhancements across the company. Desired Skills & Experience: Bachelor's Degree in Business, Project Management or similar fields required. Exceptional organizational skills, with the ability to manage multiple client needs and projects simultaneously. Curiosity to learn and apply that learning to help teach/train others. Proactive problem-solving skills and client-first attitude. Goal-oriented, organized team player. Proven ability to manage multiple projects at a time while paying strict attention to detail. Excellent verbal and written communications skills. Proficiency in Microsoft Office Suite of Products, including Outlook, Word, and Excel. Self-motivated and able to thrive in a results-driven environment. Position may, on occasion, require evening or weekend client support. Demonstrated growth mindset, embracing new ideas and approaches, and constantly seeking opportunities for personal and professional development Our Culture: At Dash Solutions, our culture fosters growth, innovation, and impact. We're a community of forward-thinkers where creative ideas are encouraged, and individuals are empowered to lead. In our high-growth environment, you'll have the autonomy to manage your domain, with the strong support of a team committed to Making Payments Mean More. Employees at Dash Solutions are united by our mission, aligned with our vision, and driven by the values that make us unique. Here, we believe that personal growth fuels company success, and we support each other every step of the way. Some Benefits to Working at Dash Solutions Include: Competitive salary and benefits package Flexible PTO policy Matching 401(k) plan Comprehensive medical, dental, vision, life, and disability coverage Transparent, supportive culture with a highly accessible executive team and regular company-wide updates Engaging corporate culture with events, perks, and team celebrations Our Core Values Solutions: We create innovative solutions that drive long-term value for our clients and shareholders. Passion: We are passionate about delivering for our clients every day. Authenticity: We lead and communicate authentically - with purpose, clarity, and candor. Respect: We row together with respect for everyone and enjoy the ride. Knowledge: We learn, we grow, we continuously evolve. Diversity & Inclusion at Dash Solutions: Dash Solutions is proud to be an Equal Opportunity/Veterans/Disabled/LGBTQIA+ Employer. We believe in fostering a workplace that values diverse perspectives and backgrounds, and we are committed to a fair, inclusive recruitment process. Candidates from all backgrounds are encouraged to apply and help us shape the future of payments.
    $43k-79k yearly est. 18d ago
  • IT Support Analyst

    Quanta Services 4.6company rating

    Specialist job in Birmingham, AL

    About Us QISG leverages Quanta's comprehensive resources to deliver collaborative solutions for our partners' energy infrastructure needs. We use in-house talent, expertise and resources to plan, design, engineer, manage, conduct maintenance on and construct projects. Our turnkey service capabilities provide our customers with efficiency, consistency, attention to detail and safe execution. The QISG team brings together Engineering, Safety, Quality, Material Procurement, QA/QC, Right-of-Way Acquisition, Scheduling, Environmental Planning, Permitting, Title and Land Management expertise that ensure outstanding results for our clients. About this Role IT Support Analyst Onsite: M-F, 8AM-5PM 3500 Colonnade Pkwy, Birmingham, AL, 35243 This entry-mid-level role is ideal for IT professionals with a solid foundation in technical support who want to grow their technical depth and customer service expertise in a dynamic environment. The IT Support Analyst provides hands-on support across the organization, ensuring timely resolution of IT issues, managing company devices, and supporting onboarding and offboarding processes. The role requires strong troubleshooting skills, excellent documentation habits, and a customer-focused mindset. What You'll Do Client Support & Relationship Management Deliver high-quality support with strong customer service and communication. Act as a liaison between end users and technical teams. Advocate for business needs within the IT organization. Incident Management Provide first-line support for IT hardware, software, and enterprise applications. Troubleshoot and resolve desktop, software, and hardware issues across corporate and rugged devices. Perform break/fix support including reimaging, installations/removals, and hardware swaps. Troubleshoot VPN connectivity (Cisco AnyConnect), mobile devices, and mobile broadband (5G). Escalate complex issues appropriately. Deliver excellent in-person, phone, and video support-including executive-level and occasional after-hours support. System Imaging & Configuration Image and configure Dell, Lenovo, or HP laptops using SCCM or Intune. Install and configure end-user software. Maintain and update technical documentation and knowledge base articles. Asset Lifecycle & Inventory Management Manage onboarding/offboarding processes, hardware inventory, asset tracking, and lifecycle refreshes. Maintain accurate records of hardware assignments, locations, and status. Support asset reconciliation and inventory audits. What You'll Bring 1-3 years of IT support experience, including at least 1 year in a corporate Information Systems environment. Hands-on experience working with HP, Dell, or Lenovo hardware. Experience in customer-facing support or service roles. Proven ability to contribute to IT knowledge bases and technical documentation. Associate degree in Computer Science, Information Technology, or a related field, preferred. Certifications Preferred: CompTIA A+, ITIL Foundations Preferred: MCITP, MCDST, HDI Desktop Support Technician What You'll Get Join QISG and grow your career! Competitive base salary + annual bonus potential Generous PTO & paid holidays to maintain work-life balance 401(k) with a generous match to plan for your future Comprehensive benefits - medical, dental, vision, and life insurance Weekly pay for consistent, reliable compensation Great mentoring & career growth opportunities - we invest in your development At QISG, we don't just offer a job-we offer a career where you can grow, learn, and be rewarded for your contributions. Equal Opportunity Employer All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law. We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.
    $32k-44k yearly est. Auto-Apply 6d ago
  • PCP/Endo Business Specialist - Birmingham, AL

    Boehringer Ingelheim 4.6company rating

    Specialist job in Birmingham, AL

    The PCP/Endo Business Specialist is responsible for developing and implementing a plan for maximizing net sales of BIPI and co-promoted diabetes products that aligns with direction from BIPI commercial leadership and with BIPI guidelines, policies, and directives. The PCP/Endo Business Specialist will conduct their business with key targeted healthcare providers and community hospitals, and may have additional responsibilities in teaching hospitals, federal and military hospitals, managed health care facilities, group purchasing organizations, integrated delivery networks, etc. As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees. Duties & Responsibilities Utilizes product knowledge and demonstrated selling skills in order to influence targeted health care professionals to support the use of BIPI promoted diabetes products. Executes brand strategies to ensure that company sales and marketing messages are delivered appropriately to customers. Establishes and maintains effective communication/cooperation/coordination with co-promotion partners and BIPI employees. Completes pre-call plans to meet key stakeholder needs. Builds discussion around customer needs and opportunities. Fosters customer network development and communication. Has accurate and timely follow-up discussions with customers. Fosters ongoing trust with customer as relationship develops. Uses appropriate BIPI Sales Training techniques to facilitate the customer decision making process. Coordinates the engagement of healthcare providers through a range of personal and non-personal channels, according to customer preferences. Identifies top plans for customers. Engages customers in comprehensive discussions on the payer environment, co-pays, and formulary access. Works with Managed Care Area Managers to generate and sustain support for products on MCO formularies. Develops and influences an extended team to pull-through MCO decisions. Delivers on "continuation of care" model, including discharge protocol, treatment algorithms, disease management, etc. Analyzes qualitative and quantitative territory information to optimize territory business plan and customer calls. Monitors local market conditions for changes that impact business. Develops plans to optimize allocation of key resources, including samples, co-pay cards, funds for speaker programs, and funds for in-office meals. Adjusts implementation plans on a regular basis (speaker mgmt., advocate development, etc.). Leverages opportunities that meet both territory and brand tactics. Utilizes supporting analysis tools to plan activity, report and monitor resource utilization, and maintain account and customer records. Completes all administrative responsibilities as directed by management. Successfully completes all Sales Training requirements. Identifies thought leaders, innovators and advocates to support BIPI products. Works with trained speakers for diabetes topics and products. Provides feedback and follow-up to speakers and attendees. Initiates contacts and network-building among advocates and customer groups. Develops plans to develop speakers and thought leaders. Manages programs and budgets to stay within standards. Works effectively with all customer-facing roles (i.e. Account teams, Medical teams, etc.) in a given geography to meet customer needs and deliver net sales objectives. Demonstrates strong collaboration and communication as customers evolve and ownership of accounts transition from traditional to account based. Performs all Company business in accordance with all regulations (e.g., EEO, FDA, DEA, OSHA, PDMA, EPA, PhRMA, etc.) and Company policy and procedures. When violations are noted/observed they are to be immediately reported to management. Demonstrates high ethical and professional standards with all business contacts in order to maintain BIPI's excellent reputation within the medical and pharmaceutical community. PCP/Endo Business Specialist Requirements Bachelor's degree from an accredited institution is preferred. A minimum of two (2) years successful sales and/or marketing experience in pharmaceutical/healthcare industry, pharmacy, B2B, customer engagement services or equivalent Experience in diabetes therapeutic area preferred. History of successful performance Meets expectations for the key competencies required for this role Proficiency in Excel, Word, Outlook, and database applications Ability to travel (may include overnight travel) Should reside in territory geography or be willing to relocate; exceptions to be granted by senior sales leadership. Valid Driver's License and an acceptable driving record Authorization and ability to drive a Company leased vehicle or authorized rental vehicle. Physical Demands / Surroundings Daily Travel within territory throughout the work day with multiple stops and visits to office buildings, hospitals and clinics. Going up and down stairs, bending, walking and lifting above head to shelf pharmaceutical material or goods. Periodic overnight travel for training and meetings. Intermittent repetitive lifting up to 40 lbs. Visual Demands Pass state motor vehicle vision requirement to operate motor vehicle. Must be able to work both with external and internal customers. Comfortable in new environments and adverse conditions. Temperaments/Mental Requirements Must be able to work with diverse groups of people in similar roles, interact with medical practitioners, business partners, manage stress and conflict associated with gaining access to physicians in a highly competitive environment. Level of Proficiency Must have the ability to learn and retain complex material, pass tests demonstrating product and disease-related knowledge and deliver content to physicians verbally in a clear, effective and accurate manner in strict compliance with regulatory and other requirements. Attendance / Schedule At least 40 hours per week, requires morning and evening flexibility as necessary to meet physician's schedules and coordinate evening speaker programs - Must be able to function in a self-directed work environment. Proficient in remote engagements with key customers via video conferencing platforms. Able to deliver clear and compliant sales presentations remotely using video, phone and digital media applications. Understands how to build customer relationships that facilitate live and virtual engagement opportunities. These physical and mental requirements represent a sampling of the physical / mental requirements considered essential to the position. Although this is an accurate representation, it is by no means complete and may be changed or updated as needed. It is an essential function of/minimum qualification for this position that the employee/applicant be eligible and authorized under all U.S. Export Laws (defined below): a) to be employed by the Company; and b) to receive any technology from the Company that may be required to perform the duties of this position or to which an applicant/employee may, by virtue of holding such position, be provided access by the Company or any third parties during the course of employment. “Export Laws” means the Export Administration Regulations (“EAR”) of the U.S. Commerce Department's Bureau of Industry and Security, presently at 15 CFR §§ 730-799, and the economic sanctions regulations of the U.S. Treasury Department's Office of Foreign Assets Control (OFAC), presently at 31CFR Chapter V, as they may be amended from time to time. Executive PCP/Endo Business Specialist Requirements Bachelor's degree from an accredited institution preferred A minimum of five (5) years successful sales and/or marketing experience in pharmaceutical/healthcare industry, pharmacy, B2B, customer engagement services or equivalent Experience in diabetes therapeutic area preferred History of successful performance Meets expectations for the key competencies required for this role Proficiency in Excel, Word, Outlook, and database applications Ability to travel (may include overnight travel) Should reside in territory geography or be willing to relocate; exceptions to be granted by senior sales leadership. Valid Driver's License and an acceptable driving record Authorization and ability to drive a Company leased vehicle or authorized rental vehicle. Physical Demands / Surroundings Daily Travel within territory throughout the work day with multiple stops and visits to office buildings, hospitals and clinics. Going up and down stairs, bending, walking and lifting above head to shelf pharmaceutical material or goods. Periodic overnight travel for training and meetings. Intermittent repetitive lifting up to 40 lbs. Visual Demands Pass state motor vehicle vision requirement to operate motor vehicle. Must be able to work both with external and internal customers. Comfortable in new environments and adverse conditions. Temperaments/Mental Requirements Must be able to work with diverse groups of people in similar roles, interact with medical practitioners, business partners, manage stress and conflict associated with gaining access to physicians in a highly competitive environment. Level of Proficiency Must have the ability to learn and retain complex material, pass tests demonstrating product and disease-related knowledge and deliver content to physicians verbally in a clear, effective and accurate manner in strict compliance with regulatory and other requirements. Attendance / Schedule At least 40 hours per week, requires morning and evening flexibility as necessary to meet physician's schedules and coordinate evening speaker programs - Must be able to function in a self-directed work environment. Proficient in remote engagements with key customers via video conferencing platforms. Able to deliver clear and compliant sales presentations remotely using video, phone and digital media applications. Understands how to build customer relationships that facilitate live and virtual engagement opportunities. These physical and mental requirements represent a sampling of the physical / mental requirements considered essential to the position. Although this is an accurate representation, it is by no means complete and may be changed or updated as needed. It is an essential function of/minimum qualification for this position that the employee/applicant be eligible and authorized under all U.S. Export Laws (defined below): a) to be employed by the Company; and b) to receive any technology from the Company that may be required to perform the duties of this position or to which an applicant/employee may, by virtue of holding such position, be provided access by the Company or any third parties during the course of employment. “Export Laws” means the Export Administration Regulations (“EAR”) of the U.S. Commerce Department's Bureau of Industry and Security, presently at 15 CFR §§ 730-799, and the economic sanctions regulations of the U.S. Treasury Department's Office of Foreign Assets Control (OFAC), presently at 31CFR Chapter V, as they may be amended from time to time
    $113k-169k yearly est. 3d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Specialist job in Homewood, AL

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $31k-41k yearly est. 60d+ ago
  • Technical Support Specialist 2 - TECHSS2

    Lancesoft 4.5company rating

    Specialist job in Birmingham, AL

    Technical Support Specialist Birmingham, AL 35203 12 months Pay Rate: $20.00/hour -$24.10/Hour JD is part of a contracted 24x7x365 staff that provides frontline computer systems and application diagnostics and support, along with being the primary communications channel between the customer, support personnel and management. Job Responsibilities Day to day monitoring of the primary SCADA and ancillary systems for health and availability Front line problem resolution and coordination of repairs with EMS Department Personnel and/or other company personnel Notification to key customers for the coordination of system outages and events that may impact other critical systems. Provide input to the Team Lead and Supervisor on continual process improvement and customer feedback Thoroughly track and document cases to completion with the help of EMS Department personnel Adhere to all Electronic and Physical access policies Day to day monitoring and support of Business Continuity and Disaster Recovery systems Knowledge, Skills & Abilities Requires excellent interpersonal skills and the ability to communicate effectively in both an oral and written manner. The successful candidate will be expected to work with other professionals such as coordinators, operating company transmission control center personnel and management in a team-oriented and sometimes stressful environment. Ability to apply excellent customer service skills Ability to meet Critical Infrastructure Protection (CIP), Sarbanes-Oxley and other federal regulatory compliance requirements. Ability to multitask and prioritize tasks based on criticality and operational impact to the Bulk Power system. Ability to follow and processes and knowledge-based procedures Working knowledge of Windows based operating systems preferred Working knowledge of AIX or other UNIX based operating systems preferred Working knowledge of distributed computer networks is a plus. Ability to build and maintain relationships with key customers 3-5 Years Provide a single point of contact call center that manages inbound IT incidents, logs each of them into a ticketing system, and either resolves them at Level 1 or escalates the incident until resolution is complete. Field inbound contacts via phone, email, web form, that one can troubleshoot and resolve remotely. Preference for previous helpdesk experience in an IT capacity. Other Requirements Federal Energy Regulatory Commission Standard of Conduct must be understood and signed The successful candidate must adhere to Separation Protocol Education & Experience Requirements Formal education in Computer Science or related IT field or equivalent experience are required.
    $20-24.1 hourly 14d ago
  • Client Success Specialist

    Prime IV Hydration-Birmingham

    Specialist job in Birmingham, AL

    Job DescriptionSalary: $15 + Commission We are seeking a motivated Sales Closer for our Wellness Services and Memberships. This is a base salary and commission-based position with the potential to earn significantly while enjoying a fun and dynamic work environment. Responsibilities Call each client prior to their visit to review their wellness budget, get debrief of their needs, align solutions and prepare order sheets/notes for the Team (RNs) Sell products and services to maximize revenue opportunities. Transform prospective clients into brand loyalists by engaging with a broad range of potential customers. Leverage top-notch training resources to master the art of selling and represent Tribes ethos effectively. Operate with no cap on commission, providing limitless earning potential. Utilize systems, including access to a CRM designed for phone sales, to ensure success in conversions Requirements Knowledge, background, or raw passion for health and wellness. Experience in sales is an advantage, but a willingness to learn is essential. Self-starter motivated by growth opportunities and the drive to excel in sales. Excellent command of the English language, both verbal and written, with strong communication skills. Willingness to do what it takes to make our goals Ability to work 40 hours per week, including weekend events Benefits Gym membership at Gauntlet Gym with 2 weekly group workouts, ideally with the prime team Membership sales Commission on the first months revenue Access to a battle-tested tool kit for sales consultants, including a CRM built for phone sales. Compensation 6 Paid vacation days (.5 Day accrued monthly) Starting $15 hr (2 months, then eligible for $4 increase) Monthly Commission 15% of NEW first month membership sales (Team sales goal for incentive eligibility: 20)
    $15 hourly 14d ago
  • Center Operations Specialist (Temporary)

    USO 4.4company rating

    Specialist job in Birmingham, AL

    Job Description Why join our team? With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job - it's a calling, and we believe in doing what you love and loving what you do. A Certified Great Place to Work Don't just take our word for it-our people have spoken. According to the Great Place to Work 2025-2026 survey: 96% feel good about how we support the community 94% are proud to tell others they work at the USO 92% say their work has special meaning-it's not “just a job” 91% felt welcomed from day one Over 88% agree all employees are treated fairly, regardless of race or gender The Center Operations Specialist position is responsible for executing the day-to-day operations of one or more USO Centers, providing excellent customer service, and maintaining a safe, friendly, and inviting environment for service members. This position also manages and delivers, and may assist in designing, high quality, self-sustaining and cost-efficient programs, events and activities in locations surrounding the Center(s). It provides valuable, engaging and memorable experiences for military service members and their families, and may also guide and administer volunteers. Principal Duties and Responsibilities (*Essential Duties) Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming and clean environment. Monitor and maintain facilities and equipment so that they are well-maintained and ready-to-use. Enforce sanitary and food-handling guidelines and regulations.* Engage and interact with Center visitors, and serve as a subject matter expert about its amenities, tours, classes, programs and services; troubleshoot to resolve issues. May direct and manage vendors.* Help to maintain Center operations within budget. Monitor and maintain, and accurately report on inventory, and handle cash. Provide data for financial, operational and statistical reports as requested. Provide ad hoc reports as required.* Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation and follow-on.* As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.* Assist with operations and programs communications and awareness. Compile and prepare announcements, stories and photos for social media, local media representatives and website publications, ensuring that content conforms to USO media guidelines.* Deliver, or assist in managing the planning and evaluation of new and existing USO programs, activities and events on and off US military installations, including coordinating all functions, materials and assets to ensure that these programs, activities and events are effective and run efficiently.* Assist Center Operations Manager or higher-level colleagues in reviewing USO programs and service needs within assigned area, including helping to research and recommend new programs and services. Implement any resulting program, event or activity changes.* With key internal and external stakeholders, assist in developing, improving and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.* Coordinate with Center colleagues to ensure appropriate and adequate resources including volunteers, materials, and supplies are available for all programs, events, and activities. Serve as a programs resource to colleagues and oversee volunteer participation.* Communicate key information to volunteers, including shift openings, policy changes, development opportunities, etc. Maintain and generate reports from the volunteer database related to hours worked, applications in process/received, etc.* Direct prospective volunteers through the application process. Help coordinate on the job training for volunteers. Implement volunteer recognition events and run reports - e.g., award milestone/birthdays, etc. Communicate volunteer improvement suggestions to USO colleagues. Submit Volunteer of the Quarter nominations.* May be required to operate a USO or personal motor vehicle. Other duties as assigned, including backfilling for Center Operations Manager or other positions, as directed by senior leaders. Job Specifications High School Diploma or equivalent. 2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role. Relevant experience in a non-profit, military, multicultural and/or global organization preferred. Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism. Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred. Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise. Demonstrated ability to show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs. Ability to achieve desired results while working collaboratively in a team environment. Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation. Willingness and ability to work non-standard hours as needed. General knowledge of military community preferred. Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver's license. Ability to obtain and maintain a valid United States passport and valid foreign driver's license* (in applicable locations/regions) Must be a strong advocate of the USO's mission. Details This position is located at NAS Pensacola. Preference will be given to local candidates within commuting distance to the location. Temporary position ending September 30, 2026 Resume and cover letter are required for full consideration. Background check - education, criminal and driving required. The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. If that's not enough to convince you, here are some direct quotes from employees: The organization truly cares about the people who work here. There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization. Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for. The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work. The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of. Apply today. Join the mission. Join Team USO.
    $31k-41k yearly est. 6d ago
  • Special Education Program Area Specialist - Elementary - 10 month position (102)

    Shelby County Schools 4.6company rating

    Specialist job in Pelham, AL

    ) QUALIFICATIONS: 1. Valid teachers' certificate in the assigned area. Master's degree in assigned area. Five years exemplary experience as a teacher in the assigned curricular area. Experience preferred in the Shelby County School System. Such alternatives as the Board of Education may find appropriate and acceptable. REPORTS TO: Coordinator or Supervisor in assigned area Assistant Superintendent of Instruction SUPERVISES: All teachers in the designated subject area JOB GOAL: To help achieve and maintain standards of excellence in the assigned curricular area in order that each student exposed to the specific subject may derive the greatest academic and personal benefit from the learning experience.
    $47k-76k yearly est. 38d ago
  • Harvest Food Hall Hospitality Specialist

    Highlands College 4.4company rating

    Specialist job in Birmingham, AL

    Job DescriptionSalary: Summary of Responsibilities: Harvest Food Hall Hospitality Specialists will create an excellent guest experience through serving in various roles within the Harvest Food Hall. The Hospitality Specialist is responsible for communicating with guests for their food orders. They are responsible for communicating food descriptions and ingredient details. They are to have a complete menu and ingredient knowledge. They will be responsible for communicating any dietary or allergen needs. They will help create an enjoyable experience with assisting guests with getting what they need. The Hospitality Specialist brings comfort and confidence to the guests with their food and menu knowledge. TheHospitality Specialist serves our guests by creating a quick, easy, stress-free experience. Specific Duties and Responsibilities: Create an enjoyable experience assisting guests in the food hall. Handle and serve food for guests following the instructions provided. Assist guests with food selections. Maintain cleanliness of equipment and serving utensils. Monitor and ensure food stations are filled and maintained. Knowledgeable of complete menu and ingredients. Follow all food health and safety guidelines. Maintain food rotation labels. Other Duties: Affirm and uphold the Statement of Faith and the Core Values and DNA of the College, exemplifying all by word and lifestyle. Qualifications Personal Characteristics: Ability to work as part of a team. Effective communication skills. Excellent time management. Ability to work quickly without sacrificing quality or customer care. Essential Traits: Analytical skills. Action-orientated. Initiative. Customer Service. Abilities & Skills: Must exemplify a high level of customer service. Clearly explain complicated processes and regulations. Ability to provide solutions to employee inquiries. Ability to self-motivate and make independent decisions. Extent of Public Contact: Medium. Physical Demands: Moderate exposure to physical risk. Prolonged standing. Very active. Twisting, turning, bending, stooping. Use of a step ladder. Ability to lift up to 30 pounds without assistance. Direct Reports: This position is not a team lead for any Highlands College teammates.
    $31k-37k yearly est. 24d ago
  • Material Handling Service Support Specialist

    WMH

    Specialist job in Birmingham, AL

    Department Service Employment Type Full Time Location BR05- BIRMINGHAM, AL Workplace type Onsite Reporting To Devin Sage This role's hiring manager: Devin Sage View Devin's Profile Key Responsibilities Skills, Knowledge and Expertise 🛠️📝🗣️🎓💼📈 Perks of Being a WMH Team Member: About WMH 🚦 About WMH WMH is a 35+ year material handling leader with 11 locations across the Southeast and 250+ professionals powering sales, service, fleet, and aftermarket operations. 🔥 Why WMH? We're Built Different.🔥 Exclusive Linde Material Handling partnership Industry-leading automation & fleet tech Leadership development at every level Top-tier pay + long-term stability Culture built on innovation, accountability & growth 🚀 Ready to Launch Your Career? This isn't a parking spot. This is a launchpad. If you're ready to: ✅ Stop watching growth ✅ Start building it ✅ And shape the future of aftermarket operations… Your future moves fast. Make sure it's moving forward. Don't watch from the sidelines- 👉 Apply Today: wmhsolutions.pinpointhq.com At WMH, we don't just offer jobs-we create unstoppable careers. Documents Equal Employment OpportunityAt WMH, we believe diversity drives innovation and opportunity fuels excellence. Every applicant and employee deserves a workplace where they're respected, supported, and valued. We provide equal employment opportunities to all - regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We maintain a workplace free from discrimination, harassment, and retaliation so every person can thrive. Accessibility If you need an accommodation during the hiring process, we're here to help. Please reach out and we'll gladly support you. Your Career Has a Future Here We don't just offer jobs - we build careers grounded in growth, integrity, innovation, and real opportunity. Your talent belongs in a place where it's recognized and developed. 🔗 Explore Opportunities: ***********************************
    $30k-54k yearly est. 60d+ ago
  • Report Processing Specialist I

    Forvis, LLP

    Specialist job in Birmingham, AL

    Description & Requirements Firm Support Services at Forvis Mazars keep the firm running smoothly by delivering essential administrative support. Their work ensures operational efficiency, allowing teams to focus on their core goals. By maintaining a professional, well-organized environment, they play a key role in advancing the firm's mission and success. What You Will Do: The Report Processing Specialist I role is responsible for assisting all employees and partners by creating highly detailed documents, proofreading, serving as a gatekeeper during the document approval process and managing workflow with guidance. The essential duties and responsibilities include, but are not limited to, the items listed below. Other duties may be assigned as necessary. Formatting * Knowledge of reporting standards and variances for service lines and industries, applying industry-specific guidelines and terminology * Type, format, and finalize documents * Consistently apply the firm's Stylebook and Brand Standards Guide to all reports and deliverables * Create and modify Word documents using fillable form fields * Create and modify PDF documents using fillable form fields * Keep electronic files of past work in relation to proofreading and editing Report Review * Review reports and deliverables to ensure compliance with the firm's reporting standards * Proofread documents for accuracy, grammatical correctness and adherence to the firm's Stylebook guidelines * Items to proofread and edit include, but aren't limited to, ads, PowerPoint presentations, memos, news releases, manuals and step-by-step instructions, technical articles, email content, blog postings, and website content * Math checking * Comparison to industry or service line specific guidance * If errors, inconsistencies, or discrepancies are found in the document, appropriate action will need to be taken to rectify them. This may involve communicating with the document submitter to clarify information or request corrections. * Implement and follow the firm's quality control policies, including managing release of audit reports only as authorized by firm policy * Verifies proper approval documentation for all final products and navigates risk management procedures when final reports are near completion Delivery of Reports * Finalize documents in electronic format such as pdf document or word document and proper filing/organization of those documents. * Print documentation and bind for client delivery * Ship/email documentation to appropriate stakeholders Other duties as assigned could include but not limited to: * Complete special projects as assigned * Help keep break rooms presentable by making coffee, restocking coffee supplies and loading/unloading dishwashers, as well as other tasks, as needed * Provide relief for receptionist, as needed * Assist with mailroom and shipping duties, as needed * Occasionally available for work outside of typical 8 a.m. to 5 p.m., as needed * Assist with printing projects and assist in the finalization of hard-copy deliverables for practice units and Marketing * Facilitates the creation of reporting templates and standards for the firm Minimum Qualifications: * High school diploma or equivalent * Proficient in Microsoft Office Suite Preferred Qualifications: * Associate's Degree * 1+ year of related administrative experience #LI-JACK #LI-KH3
    $31k-57k yearly est. 60d+ ago
  • Provider Services Account Specialist- Alabama

    Unified Health Services

    Specialist job in Birmingham, AL

    Full-time Description Job Grade: Purpose of Job: Ensure effective and proactive communication with assigned clients. Thoroughly and analytically review client reports to improve each client's cash collections while identifying internal process gaps. Work cooperatively with all other UHS departments to present timely, detailed information to both internal and external customers Work to make UHS more customer focused and to strengthen client relationships. To generate and distribute routine and ad hoc reports to internal and external customers. To gather information from various sources to interpret patterns and identify trends to improve business processes and affect UHS and client business decisions. To report results and findings to the business, colleagues, and clients. Main Duties: Using root cause identification, analyze and prepare client reports for client meetings. Build sustainable relationships with our client through open and interactive communication while leading client calls, proactively identifying potential issues and spearheading resolutions. Review, prepare, and send routine and ad hoc reports accordingly and process report requests within deadlines to internal and external clients. Serve as an analytics specialist focusing on the management of data from various sources and providing data-driven insights. Provide internal support to departments wanting to increase efficiency, productivity, or profitability through analysis of information and data. Recommend actions by analyzing and interpreting data and making comparative analyses. Work cooperatively with all other UHS departments to present timely, detailed information. Facilitate effective and proactive communication with assigned clients. Complete special projects as assigned within designated timeframes. Extract and compile data from a database or other secondary data sources. Interpret data, analyze results using statistical methods and techniques. Identify, analyze, and interpret trends or patterns in complex data sets. Present data and conclusions in a clear and concise manner. Work with management to prioritize business and information needs. Performing quality checks on data used in analysis and reports and review all work to ensure accuracy. Requirements Qualifications: High School diploma required, Bachelor's degree preferred. Proficient with Microsoft Office applications with an emphasis on Excel, specifically VLOOKUP's, Pivot Tables and formulas. Experience with project management and delegation of responsibilities. Technical expertise regarding data models and data mining. Knowledge, Skills and Abilities: High School diploma required, Bachelor's degree strongly preferred. Process focused mindset with the ability to breakdown workflows/processes in an effort to improve customer service. Proficient with Microsoft Office applications with an emphasis in Excel, specifically VLOOKUP's, Pivot Tables and formulas. Experience with Project Management and delegation of responsibilities, with a proven track record of success. Detail oriented, with strong analytical, organizational and problem-solving skills. Customer focused with experience handling difficult or challenging customer calls in a professional manner. A strong desire to learn new tasks and take on additional responsibilities, while managing current workload. Understanding of basic business principles and processes. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. Technical expertise regarding data models and data mining. Strong knowledge of and experience with reporting packages and database querying. Strong verbal and written communication skills. Demonstrates a strong work ethic by managing time effectively and completing all tasks as assigned. Maintains a commitment to quality, attention to detail, and follow through in the face of potential time constraints or deadlines.
    $24k-35k yearly est. 19d ago
  • E-Commerce Specialist

    4P Consulting

    Specialist job in Birmingham, AL

    Job Title :: E-Commerce Specialist Contract : Skills and Responsibilities · The desired candidate would have 3+ years of experience with product integrity on a retail ecommerce website , with a specific focus on the Shopify Plus ecommerce platform. · This individual will be detail-oriented and able to work both independently and in a team environment. · This individual will assist with the translation of the product strategy into a world-class shopping experience that aligns with Merchandising and Marketing objectives and initiatives. · We are seeking someone with excellent communication and organizational skills to ensure consistency in messaging while working with cross functional partners including Buyers, Advertising, Customer Service, Vendors and Distributors.
    $32k-54k yearly est. 60d+ ago
  • Loan Specialist II - Due Diligence

    Servisfirst Bank 4.0company rating

    Specialist job in Birmingham, AL

    Job Description At ServisFirst, Our Name is Our Mission. DUTIES AND RESPONSIBILITIES The Loan Specialist II - Due Diligence is responsible for assembling loan documentation for commercial and consumer loans in accordance with regulatory requirements and Bank policy. Loan packages must be prepared accurately and forwarded for further processing in a timely manner in order to ensure quality service and minimize inconvenience to the customer. Because of market volatility and spikes in loan volume, the Loan Specialist II must be able to work under deadline pressure while still ensuring accuracy. The incumbent will: Review submitted pre-closing nCino Doc Prep Memo or nCino Credit Memo and documentation to ensure all documents necessary to process the loan have been received and address all outstanding exceptions Review and clear existing collateral exceptions on renewal loans prior to moving to Doc Prep Ensure all loan requests include proper approval to include aggregate debt, floors and fee waiver approvals Review in-house loan documentation for commercial, consumer and real estate loans in accordance with Bank policy and regulatory requirements, within 12 hours of receipt of completed supporting documentation package, to include complex loans Utilize external websites and vendors to acquire information to complete required information for loan packages Ensure all internal systems (nCino, Footprints, etc.) are updated in a timely manner Upon satisfactory documentation completion of loan package, submit to Doc Prep for review Train new hires and cross train all existing employees Maintain process manual on shared drive and compose procedures for any new processes Responsible for being familiar with all compliance regulations and policies that are applicable to this position and follow and ensure compliance with these regulations and policies Note: Reasonable accommodation may be made to enable otherwise qualified associates/applicants with disabilities to perform the essential functions of the job. Note: Additional duties and responsibilities may be assigned. MINIMUM QUALIFICATIONS High school diploma or equivalent Three (3) or more years of related experience Extensive commercial and consumer loan documentation experience to include knowledge of collateral perfection and related regulations Excellent understanding of credit administration procedures as demonstrated in previous position gathering and assembling loan documents Experience working with no supervision while performing duties Excellent organizational and time management skills, as demonstrated by experience meeting deadlines Experience working with Microsoft Word and Excel PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS The physical requirements and environmental conditions of this position consist primarily of: Sitting at a desk or workstation for long periods of time. Occasionally lifting and/or moving materials that weigh 1 to 25 pounds. Frequently typing using a keyboard and/or calculator. Normal office environment with constant comfortable temperatures and exposure to low noise level (e.g., faxes, phones, printers, etc.). EOE/AA
    $27k-63k yearly est. 29d ago
  • Application Specialist II - Service

    HRT Solutions

    Specialist job in Fairfield, AL

    HWI has a fantastic opportunity to join our Value Added Services team as a Service Application Specialist II. SummaryThe Service Application Specialist II promotes the use of HarbisonWalker International refractory products and uses their technical knowledge of refractory products to support commercial activities including product marketing, support for product selection and use, and sales activities. This role should also begin working with HarbisonWalker Internationals engineering team to solve problems and provide solutions to customers, internal and external. Responsibilities Leveraging deep subject matter expertise for providing technical support for customer assistance, customer quotations, internal and external training, complaint investigation, failure analysis and collaboration on research and development activities, including new product development concepts and projects Performing analysis of application needs and proposing, altering, or refining/defining lining designs and installation methods in support of customer balancing business needs Offering strategic customer sales and technical support Preparing detailed trial reports when requested Collecting operational data for analysis to determine the correct quality of refractory products Observing trials from installation through postmortem to prevent untimely removal of installed refractory materials Installing and troubleshooting equipment in the field including training of both customers and HarbisonWalker International employees Requirements B.S. degree in Engineering, Ceramics, Metallurgy, Chemical, Materials Science or related field preferred, or in place of a degree, six plus (6+) years of relevant experience Requires two (2) - four (4) years of experience in refractory application. Requires knowledge of refractory products, installation methods, construction skills and customer applications Requires computer operation skills including, proficiency in Microsoft Office Suite and advanced excel and PowerPoint expertise Requires excellent written and verbal communication and presentation skills, including presentation planning and delivery skills; ability to communicate across all levels of the organization Requires the ability to work effectively in a team environment Requires strong analytical, strategic thinking and business problem solving skills Requires project management skills and the ability to coordinate multi-department projects Physical and Environmental Requirements Physical Activity: Requires more than 2/3 of time sitting, talking or hearing; and less than 1/3 of time standing, walking, climbing/balancing, stooping/kneeling/crouching/crawling, reaching and using hands and fingers and tasting/smelling. Lifting: Requires lifting up to 50 pounds less than 1/3 of time. Vision: Requires accurate close and distance vision, color and peripheral vision, depth perception, and the ability to focus. Environment: Requires more than 2/3 of time in an office setting; and less than 1/3 of time working near moving mechanical parts, working in high, precarious places, exposed to outdoor weather, wet/humid conditions, extreme heat, fumes or airborne particles, toxic/caustic chemicals, and/or vibration. Noise: Requires exposure to moderate noise; and less 1/3 of time working in loud environments. Travel: Requires approximately 35% travel (primarily domestic, occasional international opportunity)
    $54k-81k yearly est. Auto-Apply 60d+ ago
  • Home Health Billing Specialist

    Right at Home 3.8company rating

    Specialist job in Birmingham, AL

    JOB PURPOSE: Supports the delivery of all Insurance billing services by final/higher level auditing, correcting, and submitting claims. Ensures that billing services are timely, accurate, and allow for appropriate reimbursement. Conducts all claims-related follow up on payment delays, taking corrective action(s) to finalize account disposition and/or referring claims to the appropriate staff to ensure appropriate reimbursement in the timeliest manner possible. Conducts month-end close and cash posting responsibilities for all assigned locations. This position functions within a team environment and under general supervision. Successful individuals manage a volume of work as established by Right at Home productivity performance standards, are familiar with the rules and regulations of Insurance billing and are skilled at problem solving and account resolution. They work well within a team and help foster an environment where continuous improvement in business processes and services is welcomed and recognized to build a high-performance culture via the standard Right at Home responsibilities. KEY RESPONSIBILITIES: 1. Performs all billing and follow-up functions, including the investigation of payment delays resulting from pended claims, with the objective of receiving appropriate reimbursement based upon services delivered and ensuring that the claim is paid/settled in the timeliest manner possible. 2. Works with assigned community services facilities' administrators and office personnel to manage relevant accounts receivable. 3. Edits claim forms, using proper data element instructions for each payer, applying principles of coordination of benefits, and ensuring that correct diagnosis, and procedure codes are utilized. 4. Submits Insurance claims, including the maintenance of bill holds and the correction of errors, to provide timely, accurate billing services. 5. Researches claim rejections, making corrections, taking corrective actions and/or referring claims to appropriate staff members for follow through to ensure timely claim resolutions. 6. Conducts account follow up including the investigation of payment delays to appropriately maximize reimbursement based upon services delivered and ensuring claims are paid and settled in the timeliest manner. 7. Applies knowledge of specific payer billing/payment rules, managed care contracts, reimbursement schedules, eligible provider information and other available data and resources to research payment variances, make corrections, and take appropriate corrective actions to ensure timely claim resolutions. 8. Evaluates accounts, resubmits claims, and performs refunds, adjustments, write-offs and/or balance reversals, if charges were improperly billed or if payments were incorrect. 9. Responds to inquiries, complaints or issues regarding patient billing and collections, either directly or by referring the problem to an appropriate resource for resolution. 10. Participates in cross-training and job enlargement opportunities for major job. responsibilities. Works with direct supervisor to identify minor set of responsibilities to develop and perform. 11. Plans, organizes, and documents work to deliver business results by meeting or exceeding all individual operating metrics and service line agreement objectives. 12. Contributes ideas and actions towards the continuous improvement of Revenue Cycle processes. 13. Adapts to learning new processes, concepts, and skills; Seeks and responds to regular performance feedback from team lead and provides upward feedback, as needed. 14. Assists in orientation and appropriate training of team members, including helping cross-train peers in minor responsibilities and acting as a mentor to peers. 15. Maintains positive work relationships with members of own and other teams to communicate effectively and ensure compliance with cross-team responsibilities. 16. Assist with Accounting (billing and payroll) responsibilities. KNOWLEDGE, SKILLS, ABILITIES: • In-depth knowledge of various billing documentation requirements, the patient accounting system, and various data entry codes to ensure proper service documentation and billing of patient accounts. • Knowledge of insurance and governmental programs, regulations and billing processes, commercial third-party payers, and/or managed care contracts and coordination of benefits • Familiarity with medical terminology and the medical record coding process • Knowledge of principles, methods, and techniques related to compliant healthcare billing/collections • Familiarity with Insurance Claims management functions in non-acute settings • Knowledge of Patient Management information system applications MINIMUM EDUCATION REQUIRED: AA/AS in Accounting or Business (or Equivalent Education / Experience) preferred. MINIMUM EXPERIENCE REQUIRED: • Demonstrates experience and a proven track record in Insurance Claims in a medical setting of moderate size and complexity, information systems, and patient accounting applications, as typically acquired in1-3 years of patient accounting / medical billing positions • Experience in month end close activities and reconciling cash received to the patient accounting system Compensation: $14.00 - $18.00 per hour Right at Home's mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn't do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed. That's where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others. To our care team members, we commit to deliver the following experiences when you partner with Right at Home: We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development. We promise to coach you to success. We're always available to support you and offer you tips to be the best at delivering care to clients. We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients. We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.
    $14-18 hourly Auto-Apply 60d+ ago
  • Construction Job File Coordinator/ Collections Specialist

    Flood Cleansing

    Specialist job in Tuscaloosa, AL

    SERVPRO of Tuscaloosa is hiring a Construction Job File Coordinator! Benefits SERVPRO of Tuscaloosa offers: Competitive compensation Superior benefits Career progression Professional development And more! The Construction Job File Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment! Key Responsibilities Responsible for clear and efficient project communication with the customer and project stakeholders Daily project(s) oversight to include monitoring status, audit, and work-in-progress Create preliminary estimate using estimating software Review and validate job site documentation Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end Collaborate and assist with other departments, as needed Position Requirements High school diploma/GED (preferred) At least 2 years of customer service and/or office-related experience Ability to multitask and to remain detail orientated Must be knowledgeable in relevant computer applications Skills/Physical Demands/Competencies This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law. Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.
    $26k-34k yearly est. Auto-Apply 60d+ ago

Learn more about specialist jobs

How much does a specialist earn in Hoover, AL?

The average specialist in Hoover, AL earns between $25,000 and $84,000 annually. This compares to the national average specialist range of $32,000 to $104,000.

Average specialist salary in Hoover, AL

$45,000

What are the biggest employers of Specialists in Hoover, AL?

The biggest employers of Specialists in Hoover, AL are:
  1. Darden Restaurants
  2. Ricoh
  3. Jim 'n Nick's Careers
  4. Acosta
  5. Creature
  6. European Wax Center
  7. Iron Mountain
  8. Maximus
  9. Affinity Group Holding Inc
  10. Newk's Eatery
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