Specialist jobs in Islip, NY - 2,525 jobs

To be considered, please apply through the link here. We are seeking an experienced and independent Insurance Claims Specialist with 7+ years of multi-line claims experience to manage and resolve claims across Marine Cargo, Property & Casualty, Automobile, Workers' Compensation, and Liability/Litigation. The role also supports contract reviews by assessing insurance-related provisions to ensure alignment with policy coverage and claims protocols. The ideal candidate will also provide support to the Insurance Manager and General Manager on special insurance projects as needed, contributing to broader departmental goals and demonstrating flexibility beyond core claims duties. ESSENTIAL JOB DUTIES: Manage the end-to-end claims process for: -Marine cargo/inland transit -Commercial property and general liability -Automobile (fleet and HNOA) -Workers' Compensation (“WC”) -Litigated liability claims, including bodily injury and third-party property damage Handle end-to-end claims for marine, property, liability, auto (fleet/HNOA), WC, and litigated matters including bodily injury and third-party property damage. Review policies to assess coverage, exclusions, deductibles, and retentions Coordinate with brokers, carriers, adjusters, and Internal legal counsel Support contract review by evaluating insurance clauses (limits, AI, Waiver of Subrogation) and identifying potential risk/coverage gaps Draft claim notifications and ensure compliance with policy timelines Provide loss history, reserve, and claim summaries to assist with renewal preparation Collaborate with Legal, MGC, and MAC BU Operations to resolve claims Participate in claim reviews and strategic discussions in recovery efforts Support the GM and Insurance Manager with special insurance-related projects as needed, and demonstrate flexibility in cross-functional assignments. MINIMUM EDUCATION REQUIREMENTS: Bachelor's degree in insurance or business-related fields or equivalent experience. MINIMUM EXPERIENCE AND CAPABILITY REQUIREMENTS: 7+ years of insurance claims experience across multiple P&C lines, including marine and litigated claims. Strong working knowledge of insurance policy language, ISO forms, and manuscript policies. Familiarity with contractual risk transfer principles and ability to analyze insurance-related clauses. Experience coordinating with external counsel and adjusters on complex/litigated claims. Proficiency in claims systems, Microsoft Word and Excel, and document management platforms. Technically skilled in both claims handling and policy interpretation. Detail-oriented with excellent judgment and risk awareness. Confident in reviewing contract language from an insurance perspective. Collaborative and able to communicate effectively with both technical and non-technical stakeholders. Able to manage competing priorities and operate independently. Must have the ability to work with deadlines and work in a fast-paced and dynamic work environment. Requires excellent written and verbal communication skills. Must be able to work in a multi-cultural business environment. JOB-RELATED CERTIFICATION: CPCU, ARM, or AIC designation preferred

One of the large Asia/US eCommerce logistics companies is looking for a detail-oriented Customs Entry Specialist to support air import operations in the JFK / New York area. This role focuses on monitoring inbound shipments, preparing customs documentation, coordinating with carriers, and helping ensure cargo is released smoothly and on time. You'll work in a fast-paced environment handling compliance paperwork, checking commercial documents, and supporting the clearance process from start to finish. This is a strong opportunity for someone early in their customs brokerage career who wants to grow in international logistics. Ideal background: 1-3 years in customs or trade compliance Comfortable working under time pressure Familiar with tariff classification and import documentation Strong attention to detail and organization Fluent in English and Mandarin Apply today to be part of the great supporting team.

The Help Desk Technician I serves as the first and primary point of contact for all IT support requests across the organization. This position acts as the gatekeeper for ticket intake and triage, ensuring issues are accurately assessed, prioritized, documented, and either resolved at Tier 1 or escalated to the appropriate Level 2/3 teams. The role requires strong judgment, attention to detail, and a commitment to delivering a high-quality, customer-focused support experience. ESSENTIAL FUNCTIONS AND DUTIES: Serve as the initial point of contact for all IT support requests via ticketing system, phone, email, and chat Perform initial ticket intake and triage, including categorization, prioritization, and urgency assessment Evaluate business impact and determine the appropriate resolution or escalation path Troubleshoot and resolve Tier 1 hardware, software, and network connectivity issues Perform user account setup, password resets, access provisioning, and basic identity management Escalate issues to Level 2/3 support teams with complete and accurate documentation Maintain detailed ticket notes, resolutions, and knowledge base documentation Monitor and manage ticket queues to ensure SLA response and resolution standards are met Assist with employee onboarding and offboarding, including device setup and access provisioning Support asset management activities, including inventory tagging, tracking, and audits Provide basic support for printers, copiers, peripherals, toner replacement, and AV equipment Deliver timely status updates and clear communication to end users throughout the support lifecycle KNOWLEDGE, EXPERIENCE AND SKILLS: 1-3 years of experience in IT support or help desk roles Working knowledge of Windows and mac OS environments Experience with ticketing systems; Zoho Desk experience strongly preferred Familiarity with Microsoft 365 and Google Workspace environments Basic understanding of networking concepts, including DHCP, DNS, VPN, and TCP/IP Exposure to Active Directory, Azure AD, Intune, or other MDM tools preferred Strong written and verbal communication skills with the ability to explain technical concepts clearly Excellent organizational skills, attention to detail, and ability to prioritize in a fast-paced environment Relevant certifications such as CompTIA A+, Network+, ITIL, or similar are a plus Operating Systems: Windows, iOS, Android, mac OS Productivity Suite: Microsoft 365, Google Workspace Ticketing System: Zoho Desk Identity & Access: Active Directory, Azure AD Remote Support Tools: LogMeIn, Zoho Assist, Quick Assist Hardware Supported: Laptops, Desktops, Mobile Devices, Printers, Peripherals, Security Cameras, AV equipment Collaboration Tools: Teams, Zoom PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: Ability to sit or stand for extended periods while providing technical support Ability to lift, carry, and move IT equipment weighing up to 50 pounds Dexterity to set up, configure, and troubleshoot hardware and peripherals Ability to bend, reach, and perform repetitive tasks associated with device setup and inventory management Capability to work in a fast-paced, on-site support environment INTENT AND FUNCTION OF S All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the position. In no instance should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

Long Term Contract Who We Are Teceze is a global IT services and consulting company delivering reliable technology solutions to enterprise clients across multiple industries. We specialize in end-user computing, infrastructure support, and managed IT services, enabling our clients to operate efficiently with minimal disruption. At Teceze, we value technical excellence, customer satisfaction, and proactive support, and we empower our teams to deliver high-quality, on-site IT services. Job Overview Teceze is hiring an experienced Desktop Support Engineer to support one of our prestigious enterprise clients. This is a 100% on-site role requiring hands-on expertise in desktop and laptop support, hardware and software troubleshooting, system imaging, and IT asset management. The ideal candidate will have strong communication skills and a customer-focused approach to ensure smooth IT operations and high user satisfaction. The Desktop Support Engineer will be responsible for installing, configuring, maintaining, and troubleshooting end-user computing environments, including desktops, laptops, peripherals, printers, and conference room equipment. The role also includes vendor coordination, inventory management, VIP user support, and hands-and-feet assistance for infrastructure and data center teams. Key Responsibilities Install, configure, and support desktops, laptops, mobile devices, peripherals, and software in Windows and mac OS environments. Diagnose and resolve hardware, software, and network connectivity issues in a timely manner. Perform IMAC (Install, Move, Add, Change) activities for IT assets. Coordinate with vendors for hardware repairs, replacements, and warranty support. Provide high-touch VIP user support and conference room/AV support, including meeting setup and troubleshooting. Support printers, Office 365 applications, and endpoint security/compliance tools. Maintain accurate IT asset inventory, documentation, and ensure SLA compliance. Provide Hands & Feet support for server, network, and data center teams as required. Document incidents, resolutions, and procedures in the ticketing system and contribute to the knowledge base. Required & Preferred Skills Strong hands-on experience in desktop and laptop support in enterprise environments. Proven expertise in Windows and mac OS operating systems. Experience supporting Office 365 and common enterprise applications. Basic network troubleshooting knowledge (LAN, DHCP, DNS). Familiarity with IT asset management, inventory tracking, and vendor coordination. Exposure to data center environments, including physical server support, is a plus. Experience with hardware racking, cabling, and labeling is preferred. Excellent communication and interpersonal skills with a customer-first mindset. Strong problem-solving ability and willingness to work in a fast-paced, on-site environment.

Well X Spring is an innovative startup in the medical and decentralized science (DeSci) industry. Our mission is to develop a secure, decentralized healthcare application that empowers individuals to curate and value their data ownership. We are committed to leveraging cutting-edge technology to transform the healthcare data landscape. At Well X Spring, we are dedicated to fostering impactful change in how healthcare data is managed and utilized. Role Description This is a full-time, on-site Operational Specialist role located in Brooklyn, NY. The Operational Specialist will oversee and streamline day-to-day operations to ensure organizational efficiency and productivity. Responsibilities include managing projects, supporting operational processes, improving systems, and contributing to strategic initiatives. Additionally, the specialist will collaborate with teams across departments to identify and implement solutions for optimal performance. Qualifications Strong Analytical Skills to assess processes, identify improvements, and drive data-driven decisions Excellent Communication and interpersonal skills to effectively collaborate with team members, stakeholders, and clients Experience in Sales with knowledge of customer relationship management and fostering business growth Proficiency in Operations Management and Project Management to ensure efficiency and deliver projects on time Organizational, problem-solving, and time management abilities Bachelor's degree in Business, Operations, or a related field is preferred Experience with decentralized platforms or tech-enabled healthcare solutions is a plus

About Us Accelerated Global Solutions (AGS) is a trusted leader in cross-border e-commerce logistics, ground transportation, warehousing, and customs brokerage. We connect global businesses with their customers by delivering efficient, reliable, and fully integrated freight solutions - from major ports to final destinations. We're expanding our team and seeking a smart, organized, and client-obsessed Client Success Specialist who thrives in a fast-paced, logistics-driven environment and is passionate about delivering exceptional service to our clients worldwide. Position Summary As a Client Success Specialist at AGS, you will serve as a trusted day to day point of contact for our clients. This is a client-facing role built for someone who enjoys translating operational complexity into clean execution, owns communication end-to-end, and consistently delivers clarity, accountability, and results. You'll collaborate with operations, warehouse, and transportation teams to guarantee on-time, accurate deliveries and provide a top-tier customer experience from start to finish. Key Responsibilities Act as the primary operational point of contact for a portfolio of key AGS clients managing daily communication with customers via phone, email, and online portals. Lead weekly or bi-weekly client calls, providing status updates, KPI trends, and project overviews. Pull and organize weekly/monthly performance reports from various internal systems highlighting trends, anomalies, or opportunities. Resolve issues and drive resolution across internal teams in a professional and proactive manner. Coordinate with internal teams (operations, dispatch, customs, and warehouse) to meet customer expectations. Help prepare client-facing decks or Quarterly Business Reviews. Maintain accurate records of customer interactions and shipment documentation. Support process improvements and identify opportunities to enhance service performance. Handle escalations and ensure customer satisfaction through prompt and clear communication. Qualifications 1-3 years of experience in customer service, preferably in logistics, freight forwarding, or e-commerce fulfillment. Experience managing B2B clients. Strong communication and problem-solving skills. Proficiency in MS Office, Google Sheets, Tableau and logistics tracking systems (TMS/WMS experience a plus). Detail-oriented, organized, and capable of managing multiple priorities. Team player with a proactive attitude and ability to work under pressure. Familiarity with tools like Motion, ClickUp, Slack, and Zendesk is a plus. Knowledge of customs procedures or international shipping is an advantage. Why Join AGS Be part of a global logistics leader transforming e-commerce delivery. Collaborative, fast-paced, and growth-oriented work culture. Opportunities for career development and advancement. Competitive pay, benefits, and performance incentives.

Lumen is a leading health tech company empowering people to improve their metabolic health and lose weight sustainably, with revolutionary device-to-app technology that measures metabolism through a single breath. Lumen helps 300,000+ people worldwide understand how their bodies respond to nutrition, sleep, exercise, and stress levels in real time. It provides individualized recommendations that prioritize high-impact habits to improve metabolism and help people reach their weight loss goals. We are looking for a Customer Experience (CX) Specialist to play a key role in delivering exceptional support and building meaningful relationships with our customers in a fast-growing health-tech company. Our CX team plays a critical role in ensuring a seamless customer journey, supporting users throughout their experience with our product, and helping them achieve their health goals with confidence and clarity. As a CX Specialist, your focus will always be on providing empathetic, accurate, and timely support, while representing the voice of the customer internally and contributing to continuous improvement across our processes and customer experience. This is an excellent opportunity to be part of a customer-centric team, work with cutting-edge technology, and grow your career in a mission-driven environment. Responsibilities Handle incoming customer inquiries via email and chat, providing accurate, clear, and timely assistance Respond to customer reviews and feedback across multiple platforms in a professional and brand-aligned manner Resolve customer issues efficiently, aiming for first-contact resolution whenever possible Support order and account management, including memberships, cancellations, renewals, shipping, returns, and upsell opportunities in line with company policies Perform basic product troubleshooting and explain results or app behavior clearly to customers Identify, document, and escalate complex or high-priority issues to the relevant internal teams Maintain high performance across key CX metrics, including response time, resolution rate, and CSAT Actively contribute to improving processes, documentation, and the overall customer experience What we're looking for Excellent verbal and written communication skills in English Proven experience in customer support or customer experience, preferably in a B2C environment Strong ability to handle challenging conversations, de-escalate issues, and respond with empathy and professionalism Comfortable working with ticketing systems and support tools (Salesforce experience is a strong advantage) High attention to detail and commitment to accuracy in customer communication Strong time-management and multitasking skills, with the ability to prioritize effectively in a fast-paced environment Willingness to learn and understand our product, including basic technical and results-related concepts Skills that will help you excel in this position A customer-first mindset with a genuine passion for helping people Strong problem-solving and analytical thinking skills Ability to balance efficiency with quality and empathy A team player who communicates clearly and collaborates effectively across teams Comfortable working with KPIs and performance goals Curious, proactive, and motivated to continuously improve

Salary: $75,000 per year About Bond No. 9: For the first time in fragrance history, a major, full-blown fragrance collection was launched as an homage to a great city: New York. Bond No. 9, headquartered at 9 Bond Street in NoHo, celebrates the city with women's, men's, and unisex eaux de parfum. Our dual mission is to restore artistry to perfumery and to mark every New York neighborhood with a scent of its own. We are seeking a digitally driven, detail-oriented, and customer-focused individual to join our team as a Customer Service & E-Commerce Specialist, supporting our direct-to-consumer business and ensuring an exceptional client experience. Key Responsibilities: Customer Service & Client Experience: Monitor, listen, and respond to customer inquiries via phone, email, and chat, maintaining the Bond No. 9 tone of voice. Escalate inquiries when necessary and provide feedback to improve service processes. Manage eCommerce returns and exchanges, ensuring warehouse processing and timely refunds. Partner with retail and warehouse teams on order fulfillment and omnichannel initiatives. Track customer satisfaction and provide insights to drive process improvements. Assist in mapping the post-purchase journey and testing initiatives to enhance the client experience. E-Commerce Operations & Merchandising: Maintain and update the DTC product catalog, including product pages, banners, offers, and content in line with brand guidelines and launch calendars. Support new product launches, promotions, and sampling initiatives (e.g., GWP, bundles, exclusive offers). Monitor product availability, coordinate stock updates, and ensure site accuracy. Partner with marketing, creative, and HQ teams to optimize imagery, copy, and SEO. Assist with A/B testing and site personalization initiatives to improve conversion and engagement. Performance Tracking & Analytics: Compile and analyze performance reports covering sales, orders, traffic, and conversion KPIs. Maintain campaign and content trackers to assess promotional effectiveness and identify optimization opportunities. Track competitive activity and provide insights to inform business strategy. Skills & Experience: 3+ years of experience in customer service and eCommerce operations, preferably in luxury beauty or fragrance. Strong interpersonal skills and a positive, proactive attitude. Highly organized, analytical, and detail-oriented. Knowledge of eCommerce platforms, digital marketing, and CRM systems. Proficient in MS Excel, PowerPoint, and Word. Spanish-speaking a plus. Entrepreneurial mindset with a passion for luxury fragrances, eCommerce innovation, and delivering exceptional client experiences. Why Bond No. 9? Join a pioneering fragrance brand rooted in New York's culture and creativity. Work closely with a passionate, collaborative team in a fast-paced, luxury environment. Be part of shaping our customers' online journey and representing iconic fragrances worldwide.

Consistently promote and model the Firm's Client Service Principles in teamwork, work product, and personal interaction. Ensure exemplary client service to all internal and external clients; proactively promote client service throughout department and teams; respond to peer requests with recognition that request serves a client or Firm need. Docket incoming US Patent Trademark Office and foreign filing mail into docketing database; double checking for accuracy. Write effective notes into the database to ensure shared knowledge and historical reference. Routinely apply judgment to ensure that risk management is safeguarded, and docket data is complete and reliable. Manage all forms of correspondence is accurately entered into the database and record keeping system. Investigate perceived discrepancies and inconsistencies in due dates and dockets; analyze and review mail where response dates are not apparent or where contingencies may exist; report issues and findings to appropriate attorneys and staff. Review outgoing filings; de-docket relevant dates in the docketing database; forecast and enter next action. Ensure that any discrepancies in docket dates and responses are appropriately resolved and corrected. Review relevant documents, such as letters, faxes, email, etc., relating to foreign filing responses and de-docket as appropriate; follow through with foreign filing specialists and department members as necessary. ABOUT YOU: Minimum three to five years of patent docketing experience preferred. Strong proficiency in Microsoft Office programs, including Word. Availability to work overtime, flexibility regarding work schedule.

My client was founded in 2017 to help financial advisors better secure their clients' financial futures. They focus on independent Registered Investment Advisers (RIAs), delivering financial products that advisors can't easily access today through beautiful, scalable, and easy-to-use technology. Today, they work with over 900 RIAs that collectively represent more than $1.6T in assets under management across two industry-leading products We are looking for a strong client support representative with their Series 7 license to handle client accounts and cash movements. This role involves providing white-glove customer service, answering questions from end clients, and relaying feedback to product and engineering teams. My client operates on a hybrid work model, with employees coming to the office on Tuesdays, Wednesdays, and Thursdays. They provide lunch on in-office days and encourage team meetings and collaboration.

Purchasing and General Office Specialist We are seeking a detail-oriented and proactive Purchasing/General Office Specialist to support our supply chain and procurement operations. This role involves managing purchasing activities, coordinating with vendors, and maintaining efficient office workflows. The ideal candidate will have a strong understanding of materials management, procurement, and inventory control. You will be working with our vendors, negotiating prices and deliveries, issuing POs, checking material receipts and approving invoices. Ideally you already have some knowledge of manufacturing and metal working equipment. Responsibilities: Source and purchase materials, supplies, and equipment from approved vendors Develop vendor relationships Track orders, manage inventory, and ensure timely deliveries Maintain purchase records and vendor files Support daily office operations (phones, data entry, scheduling, etc.) Assist management with quotes, invoices, and general paperwork Communicate with vendors, customers, and internal staff professionally Qualifications: Minimum 5 years experience in purchasing, and office administration (industrial/manufacturing background preferred) Good computer skills (Excel, Word, email); basic math. Excellent verbal and written communication in English. Ability to be organized, multitask and prioritize Reliable transportation - position is on-site in North Yonkers This position offers an opportunity to contribute significantly to our company's efficiency while developing expertise in procurement and office management within a dynamic organization. Benefits: 401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Work Location: In person Renee Sawyer, HR Manager Graphite Metallizing Corporation 1050 Nepperhan Avenue Yonkers, NY 10703 USA email: *************************** website: ******************

We are an E-Verified employer - OPT/STEM-OPT candidates are welcome to apply! About Us Axon US Corp is a New York City based E-commerce company since 2008, has thrived for over a decade as a key player in the supply chain industry. We are deeply entrenched in the supply chain, fostering robust relationships with vendors and brands across the United States. Our forte lies in sourcing and delivering quality tools, plumbing, hardware, and a wide spectrum of products to diverse customers, ranging from professionals to general consumers. We excel not just in providing quality products but in offering end-to-end supply chain solutions. Through strategic partnerships with renowned brands, we ensure seamless logistics, innovative sourcing, and collaborative growth, cementing our position as industry leaders dedicated to delivering excellence. About the Position Axon is seeking a highly motivated individual capable of working independently and eager to grow within our expanding company. The ideal candidate will be responsible for purchasing products based on demand and will support supply chain operations as an operations specialist. Key responsibilities include vendor selection, vendor relations, cost improvement initiatives, and purchasing savings. The role also ensures adherence to company policies and compliance with all relevant local, state, and federal regulations. This position offers broad exposure to brand partnerships and operational functions in the supply chain and E-commerce industry. Key Responsibilities Order & Issue Management: Manage daily order processing to ensure accuracy and consistency. Troubleshoot and resolve issues such as cancellations, returns, and discrepancies promptly and professionally. Supplier Coordination: Communicate with suppliers to ensure timely deliveries and maintain inventory levels aligned with demand. Vendor & Sales Relations: Act as the primary point of contact for current and prospective sales representatives, vendors, and distributors, ensuring compliance with marketplace policies and operational efficiency. Process Optimization: Analyze and enhance procurement, order management, and inventory workflows. Identify inefficiencies, implement improvements, and streamline operations. Inventory & Stock Monitoring: Collaborate with teams across departments and the warehouse to track inventory and maintain appropriate safety stock levels. Cost Optimization: Identify cost-saving opportunities and enhance overall business operational efficiency. Project Participation: Support and complete special projects and innovative initiatives as assigned. Qualifications Bachelor's degree Excellent verbal and written communication skills Strong collaboration, problem-solving, and negotiation abilities Results-driven, with the ability to work cross-functionally to meet goals Detail-oriented self-starter Able to work under pressure Creative thinker with a willingness to share new ideas Preferred Qualifications Experience in sourcing, vendor management, pricing negotiation, procurement, E-commerce, and operations Familiarity with purchasing processes and key commercial terms (e.g., freight payables, Incoterms, and delivery terms) Proficiency in Microsoft Excel and data visualization tools Fluency in Mandarin is a plus Location: Onsite in Manhattan, NYC Salary: Starting at $50K+ base salary with performance-based bonuses (salary and compensation packages are negotiable based on experience and skill set) Job Type: Full-Time (Monday-Friday, 9 AM-6 PM, with a 1-hour lunch break)

Join a dynamic financial operations team supporting legal professionals and their clients. This role centers on managing client financial interactions, with a focus on invoicing, digital billing platforms, and payment tracking. Key Responsibilities Prepare and submit client invoices, including digital formats, ensuring precision and timeliness Oversee billing workflows, monitor deadlines, and provide status updates on outstanding accounts Review and interpret custom billing agreements with a critical eye for detail Serve as a point of contact for internal stakeholders, resolving process-related issues and supporting system enhancements Collaborate directly with designated legal professionals to manage account lifecycles-from initial setup through payment coordination and account reconciliation Candidate Profile At least 2 years of experience in billing within a legal or consulting environment Familiarity with enterprise financial platforms (e.g., Elite 3E, Aderant, eBillingHub) Exposure to international billing practices and currency variations is advantageous Strong analytical skills for interpreting financial data and billing trends Exceptional accuracy and ability to follow complex instructions Professional communication skills across all organizational levels The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

As a Trust & Safety Analyst, you drive impact that changes the way T&S operates. You focus on primarily strategic components of projects, delivering detailed data analyses (including insights and recommendations) that drive decisions, with limited guidance. You drive well-defined projects, with moderate levels of uncertainty, to resolve abuse and harm-fighting and mitigation problems of medium complexity. As you partner cross-functionally with others globally, balancing your own perspectives with those of diverse stakeholders to drive impact, you act as a reliable, credible point of contact for information and subject matter knowledge, and develop expertise within a Global Affairs domain. Responsibilities include: - Manage project planning, status reporting, timeline estimation, issue tracking, meeting facilitation, and project documentation. Propose next steps and roadblock solutions and anticipate questions and challenges. - Oversee execution of data-oriented analysis to architect metrics, synthesize information, solve problems, and influence business decision-making by presenting insights and market trends, with minimal guidance to the project team. - Work with a team of business analysts responsible for implementing various internal and external integrations between business objectives, as well as designing and building strategies that support these business systems. - drive well-defined abuse and harm-fighting and mitigation projects of moderate to high complexity. - Provide employee feedback analysis, operational monitoring, and error resolution to prevent inaccuracies, reduce process latency, and drive process excellence for standard processes. - Conduct strategic analysis, identifying, evaluating, and recommending ways to optimize business performance and deliver best-in-class execution within relevant PA, function, or sub-function with minimal guidance. - Help stakeholders to improve business processes by performing effective escalation management, providing “quick fix” solutions, and pushing projects forward, and driving recommendations through to implementation. Minimum role qualification requires proficiency in: - Data analytics & modeling - Operations improvement - Stakeholder management - Machine learning - Project management - Statistical analysis - Thought leadership (Trust & Safety Analyst) - Technical Fluency (Trust & Safety) - Problem-solving Top Responsibilities: - Perform sensitive reviews against Google's Nonconsensual intimate imagery global policy (NCII) and participate in enforcement quality across policy area, including calibrations with vendor teams. Minimum role qualifications requirement:: - 4 years of experience in data analytics, Trust & Safety, policy, cybersecurity, or related fields.

Seeking an Outreach Specialist for few month coverage in Hempstead, NY Why Open- Need temporary coverage for a few months Read: erson works in the office and drives out into the field to visit their partners (like a treatment center) as they look for people (they call them clients) to enroll in their workforce programs. Must haves: -Community outreach experience at a non-profit or government organization -Has a car & valid license (will be driving in Long Island - mostly Nassau County) -MS Office Preferred: -Bilingual (Spanish / English) -Has supported an underserved population Job Description: The Outreach Specialist will identify new and maintain existing substance use treatment program relationships along with other referral partners to obtain client referrals to our Workforce Initiative Nassau (WIN) program. Conduct presentations to treatment program staff and clients to explain program services and expectations. Carefully screen eligible and appropriate clients and support them through the enrollment process. Collect and scan required documents needed for program enrollment including I 9 documents into online database and complete client intake forms

NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers. NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation's largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts. NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of, and innovations and access to care. In-jail services include medical, mental health, nursing, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS conducts enhanced pre-arraignment screening and forensic psychiatric examinations; and leverages the resources of the Health + Hospitals system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts. Our workforce is comprised of more than 1,500 dedicated professionals, with locations in all five boroughs and on Rikers Island. Under the direction of the Director and/or Deputy Director of Patient Relations, the Assistant Coordinating Manager will be responsible for documenting, managing incoming phone calls and emails, maintaining accurate records, updating the databases and coordinating complaints and requests relating to health care provided in the City's jails. Examples of work: Review dashboard on a daily basis, notify emergency contact for patients with specific serious injuries, hospitalizations and enter into database. Assist in coordinating the bi-monthly QIC meetings by recording meeting minutes and updating the database with relevant outcomes and follow-up action items. Answer incoming calls, compose email identifying case as a complaint and/or request. Review voicemails, transcribing messages and email. Enter and update new cases into the Patient Relations database. Monitor and maintain the Patient Relations email in-box for all correspondences received and appropriately handle according to standardized procedures and policies. Complete day-end reconciliation of inquiries received, assigned and sent. Perform additional tasks as assigned. Minimum Qualifications: 1. A Baccalaureate Degree from an accredited college or university in Business Administration, Community Health, Psychology or related discipline with one year of full-time experience in a supervisory or administrative capacity in business management systems, general administration, health care and medical/patient systems administration; or, 2. A satisfactory combination of education, training and experience. NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs

JCW has partnered with a Global Financial firm who is seeking a General Specialist to join their team on a contract basis of 3 - 6 months. This role is responsible for ensuring the smooth day-to-day operations of the office, including managing physical security, access control, and office supplies. The individual oversees mail distribution, fixed asset tracking, and minor maintenance tasks to maintain a safe and efficient work environment. They also serve as a liaison between employees, vendors, and reception to support office functionality and compliance. Responsibilities: Manage physical security, access control, and key inventory, ensuring all doors are secured and access is properly granted or revoked. Oversee incoming, outgoing, internal, and certified mail, ensuring timely distribution and coordination with the Post Office. Track and maintain fixed assets, including tagging, system entry, and annual physical inventory audits. Coordinate purchasing of office supplies and furniture, ensuring proper receipt, invoicing, and inventory. Maintain pantries, minor office repairs, and equipment functionality, coordinating with vendors for repairs or AC issues. Act as liaison to reception and office specialists, ensuring overall operational efficiency and adherence to procedures. If this sounds like you feel free to apply!

Job Title: Outreach Specialist - Quality & Member Engagement The Outreach Specialist supports Quality Management and Care Coordination initiatives by engaging members through outreach efforts, administering Health Risk Assessments (HRA), identifying care needs, and connecting members to appropriate clinical and social services. This role plays a critical part in improving member outcomes, quality performance, and overall satisfaction through effective communication, accurate documentation, and coordinated follow-up. Key Responsibilities Conduct outbound and inbound outreach to members to administer Health Risk Assessments (HRA) and gather relevant health information Identify member needs and coordinate appropriate referrals to clinical, behavioral health, and social support services Support care coordination activities, including scheduling appointments, transportation, and follow-up services Document all member interactions accurately and in a timely manner in electronic systems in compliance with regulatory and quality standards Enter, track, and maintain medical and outreach data; assist with reporting and quality metrics Provide members with basic benefit education and navigation support Collaborate with Care Management, Quality Management, and internal departments to ensure continuity of care Escalate clinical concerns or high-risk cases to appropriate clinical staff or leadership Participate in team meetings, trainings, and quality improvement initiatives Represent the organization professionally during outreach events and member interactions Perform additional duties as assigned Required Qualifications High school diploma or GED required Minimum of one (1) year of experience in healthcare, managed care, care coordination, or member outreach Experience working directly with patients or health plan members Strong customer service and communication skills Ability to accurately document and manage data across multiple systems Proficiency with Microsoft Word, Excel, and Outlook Ability to manage multiple priorities in a fast-paced environment Preferred Qualifications Managed care experience (Medicaid, Medicare, or health plan environment) Experience administering Health Risk Assessments (HRA) Background as a Medical Assistant, LVN/LPN, or similar clinical support role Bachelor's degree in healthcare, public health, social work, or related field Bilingual proficiency (Spanish, Haitian Creole, Russian, or other languages) Skills & Competencies Member-focused and service-oriented mindset Strong interpersonal and problem-solving skills Attention to detail and organizational excellence Professional, nonjudgmental, and culturally sensitive approach Ability to work independently and collaboratively High level of integrity and confidentiality Work Environment Full-time, 40 hours per week Field-based and/or office-based outreach, depending on business needs May include community outreach events and member-facing activities Why Join Us Opportunity to make a meaningful impact on member health outcomes Collaborative and mission-driven healthcare environment Exposure to quality management and population health initiatives Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Salary: $21-$24/hr depending on experience Skills: Accounts Receivable Management, Medical Billing, Insurance Denial Resolution, ICD-10/CPT Coding, Microsoft Excel About the Hospitals and Health Care Company / The Opportunity: Join a leading company in the Hospitals and Health Care industry that provides essential management services to medical practices, enabling physicians and therapists to focus on delivering superior patient care. Based in Uniondale, NY, this is a full-time, on-site opportunity for an Accounts Receivable Specialist to take ownership of the A/R and collections processes across a diverse network of practices. You will contribute vital support to financial operations while advancing your expertise in a fast-growing, patient-centered sector. Responsibilities: Oversee accounts receivable management for multiple medical groups, payors, and specialties. Follow up with insurance companies regarding unpaid or denied claims to maximize reimbursement. Resolve claim errors and submit corrected claims for payment. Prepare and submit appeal letters to insurance carriers for contested denials. Identify denial patterns and report payer issues to management. Recommend account adjustments and maintain accurate documentation of collection activities. Support collections efforts in line with company policies, ensuring compliance with legal requirements. Assist team members with additional tasks as needed and maintain knowledge of various billing applications. Must-Have Skills: Minimum high school diploma or equivalent required. At least 2 years of experience in accounts receivable and denial management across multiple insurance carriers and medical specialties. Strong understanding of payers, medical insurance terminology, and managed care regulations. Knowledge of ICD-10 and CPT codes for accurate claim processing. Proficient in Microsoft Excel and Word as well as insurance web portals. Superior customer service and clear communication skills. Ability to meet high productivity and accuracy standards in a detail-oriented environment. Nice-to-Have Skills: Experience with various medical billing applications. Self-starter with strong problem-solving abilities. Strong team player capable of supporting colleagues on additional assignments. Familiarity with local coverage determination policies. Knowledge of collection policies within the healthcare sector.