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Customer Specialist - Work from Home ($18.50 per hour plus Bonus)
Turbotax
Remote specialist job
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
$26k-46k yearly est. 22d ago
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Customer Support Specialist
Russell Tobin 4.1
Specialist job in Columbus, OH
/Details:
Are you ready to join a Fortune 500 global financial services firm where accuracy, client care, and operational excellence drive everything we do? Do you excel under pressure, communicate with clarity, and thrive when details matter? If so, you'll be a perfect fit for an open contract position we are hiring for!
Join a premier global financial institution renowned for its unwavering commitment to integrity, client-centric solutions, and operational excellence. With a legacy spanning decades, this firm is actively hiring a Customer Support Specialist to join its team in Columbus, Ohio.
Important Details:
6-month contract (Temp to Perm Goal)
Columbus, Ohio (on-site)
$19.17/Hour Pay
PTO, 401K retirement savings, healthcare coverage, supplemental coverage
Responsibilities Include:
Responding to client inquiries via phone with professionalism and accuracy, assisting with a wide range of brokerage-related questions, including account details, transactions, and general financial services, while ensuring all responses align with internal quality and compliance standards.
Supporting clients with digital platforms, providing guidance and troubleshooting for the brokerage's online portal and mobile app-resolving login issues, navigating features, and ensuring a smooth digital experience.
Assisting with Brokerage Cash Management services, including debit cards, check-writing, and funds transfers-ensuring clients understand and can effectively use the full suite of cash management tools available to them.
Consistently meeting performance goals such as call quality, response time, and customer satisfaction, while escalating complex issues when necessary and maintaining a strong commitment to delivering a world-class client experience.
Qualifications:
Degree in Finance, Accounting, Business, or related field
Ability to thrive in a fast-paced, team-oriented environment
Strong multitasking skills and adaptability in a dynamic financial service center
Pride Global and its affiliates, including Russell Tobin, Pride Health, Pride Now, and Pride One, offer eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.
$19.2 hourly 2d ago
Portfolio Operations Specialist - Remote
Matlen Silver 3.7
Remote specialist job
Job Title: Portfolio Operations Specialist - Remote
Duration: 1 Year Contract
Required Pay Scale: $19-21/hr
Top 3 skills:
Placing Coupa purchase orders and processing invoicing for projects
Working in Clarity (or ability to learn system) to assist with resource and project updates for project and time management
Ability to work well in Excel and Power Point
Job DescriptionResponsible for functional areas of Portfolio Operations within a product led organization that include the following but not limited to capital allocation, capital budget governance, operating budget governance, capacity management, vendor performance governance and contracts management.
Under general supervision of a Portfolio Ops Lead and in conjunction with the Principal Portfolio Lead, direct activities related to one or more Portfolio Operations function while also building expertise in other functions.
The functional areas include:
Project time tracking
processing of purchase orders and invoicing
Operating budgets
Capital budgets
Contract management
Capacity / Resource planning
Estimating for business cases
Minimum Position Qualifications:
2-5 years of overall experience
Proven track record of delivering objectives on time and within budget
Proven problem solving and organizational skills
Excellent communication and presentation skills to effectively communicate information to customers and to all levels with the organization
Should be able to participate in audits and other functionally related activities
Should develop a mindset of driving data driven decisions and support other stakeholders in the same as well
Key Responsibilities
Placing Coupa purchase orders and processing invoicing for projects
Working in Clarity (or ability to learn system) to assist with resource and project updates for project and time management
Ability to work well in Excel and Power Point
Oversee all aspects of assigned portfolio functional area
Responsible for identifying, understanding scope of work, organization of work and developing delivery plan and approach
Participate in audits and other functionally related activities.
Lead and manage conversations with leaders across the organization as needed
Develop a mindset of driving data driven decisions and support other stakeholders in likewise skill development
Influence the culture of continuous improvement of delivery methodologies and effectively lead large scale organization
Set target deadlines and clear predictability and monitor and summarize progress of tasks
About Matlen Silver
Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: ********************* // ************
At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:
Health, vision, and dental insurance (single and family coverage)
401(k) plan (employee contributions only)
$19-21 hourly 2d ago
Information Technology Support Specialist
Ascend Healthcare Inc.
Remote specialist job
The Ascend Story
Founded to transform mental health care access, Ascend Healthcare delivers integrated psychiatric and behavioral health solutions with a commitment to equity, compassion, and operational excellence.
We partner directly with health centers to build fully integrated, sustainable behavioral health programs-bringing deep clinical expertise, operational support, and long-term stability.
Our work environment fosters:
Collaboration and teamwork
Patient-First Mindset
Work from home opportunities
Career Growth and Professional Development Training
Why Ascend?
You'll be joining a team delivering innovative, compassionate care to communities that need it most. At Ascend, your work drives real impact-and your career grows alongside it. We believe in a “no wrong door” treatment model that finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere.
Position Overview:
We are looking for a skilled IT Services Technician with extensive experience in Microsoft 365 ecosystems, particularly with Microsoft Intune and Azure Active Directory (Azure AD), including familiarity with Entra ID. This role is crucial in supporting our clients' needs for seamless, secure, and efficient IT operations. Position's main oversights and company impact
Key Areas of Ownership:
User Support: Provide first and second-tier technical support for Microsoft 365 services, resolving issues related to email, SharePoint, OneDrive, and Teams.
Intune Management: Manage and troubleshoot device enrollments, application deployments, and compliance policies using Microsoft Intune.
Azure AD Administration: Handle identity management, including user authentication, conditional access policies, and multi-factor authentication within Azure AD.
Entra ID: Work with Entra ID for advanced identity protection, privileged identity management, and identity governance.
Documentation: Maintain detailed documentation of support activities, problem resolutions, and user guides.
Training: Conduct training sessions for users on new features or best practices in using Microsoft 365 tools.
Incident Management: Monitor, escalate, and manage service incidents to ensure timely resolution and minimal disruption to business operations.
Qualifications:
Proven experience in a Services or IT support role with a focus on Microsoft 365.
Deep understanding of Microsoft Intune for mobile device management.
Experience with Azure AD, including Entra ID features.
Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues.
Excellent communication skills, both written and verbal, with a customer-first approach.
Ability to work independently in a remote setting while maintaining productivity and team collaboration.
Certifications like Microsoft Certified: Modern Desktop Administrator Associate or similar are highly beneficial.
Physical Requirements: This is a hyrbid position. Please be aware that the physical requirements below should be considered prior to applying to the position:
Prolonged Sitting: Ability to sit for extended periods during working hours.
Manual Dexterity: Good hand-eye coordination and manual dexterity for using a computer keyboard, mouse, and other office equipment.
Visual Requirements: Adequate vision for reading computer screens and documents.
Communication: Clear verbal and written communication skills for virtual meetings and correspondence.
Hearing: Sufficient hearing ability for participating in phone calls or virtual meetings.
Work Environment: Access to a quiet, dedicated workspace free from distractions with reliable internet connectivity.
Ascend Healthcare Inc.
is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Ascend Healthcare participates in conducting comprehensive background checks and drug screenings for all potential employees as a contingency to gaining employment status.
$38k-65k yearly est. 4d ago
Customer Service Specialist
Us Tech Solutions 4.4
Remote specialist job
Job Details:
Job Title: Customer Services Specialist II
Work from home: Monday & Friday
Onsite: Tuesday, Wednesday & Thursday
Duration: 6 Months
Summary:
Reviews analyzes, evaluates, validates provider/producer information against business/credentialing requirements and maintains information on Credentialing databases. Supports extensive research and analysis of sensitive provider/producer issues; addresses data integrity issues.
Process agent onboarding contracts.
Verify insurance licenses, add appointments.
Work with agents to ensure records are complete and validated.
Utilize various systems and websites to ensure accuracy.
Job Responsibility
Reviews analyzes, evaluates, validates provider/producer information against business/credentialing requirements and maintains information on Credentialing databases. Supports extensive research and analysis of sensitive provider/producer issues; addresses data integrity issues.
Process agent onboarding contracts.
Verify insurance licenses, add appointments.
Work with agents to ensure records are complete and validated.
Utilize various systems and websites to ensure accuracy.
Required Qualifications
High School Diploma or GED (required)
1-3 years of customer service experience
Insurance industry knowledge (preferred)
Strong attention to detail and quality standards
Excellent organizational skills with the ability to prioritize and manage multiple tasks
Strong analytical and research skills
Ability to work independently with minimal supervision
Excellent verbal and written communication skills (emails, memos, letters)
Ability to handle confidential information reliably and tactfully
Proficiency with Microsoft Office applications (Word, Excel, Access) and internet-based tools
Ability to build and maintain effective working relationships with internal teams and external partners
Education
Master's Degree level Family Nurse Practitioner program with current National Board Certification and State of Employment license to practice in the Advanced Practice Nurse role.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name:- Pihul Kumar Raj
Email:- ****************************
Internal Id #- 25-55013
$26k-32k yearly est. 1d ago
Entry-Level Remote IT Specialist Maryland (Veteran-Friendly)
Evolve Systems
Remote specialist job
About the Role We're seeking motivated individuals to join our expanding IT team, with a special focus on U.S. military veterans honorably discharged between 2012 and 2025. No prior IT experience? That's okay! We provide hands-on training to help you build the technical skills needed to succeed in a technology-driven workplace. This is an excellent opportunity for veterans looking to start or grow a civilian career in IT.
Responsibilities
Assist with setup, maintenance, and troubleshooting of computer systems and networks
Provide basic technical support and problem resolution
Learn to install and configure hardware, software, and applications
Support cybersecurity and data protection best practices
Collaborate with IT professionals and team members
Qualifications
Veterans discharged between 2012 2025 strongly encouraged to apply
No IT experience required full training provided
Strong communication, teamwork, and attention to detail
Willingness to learn and grow in a fast-paced environment
Technical aptitude or interest in technology is a plus
What We Offer
Competitive pay: $26 $33 per hour
Veteran-supportive work environment
Paid training and certification opportunities
Career advancement paths in IT and tech fields
Flexible remote work options and supportive leadership
Who We're Looking For
We're looking for veterans and transitioning service members ready to build a rewarding civilian career in IT. Your discipline, dedication, and problem-solving mindset are what set you apart we'll help you gain the technical skills to match.
Apply today and start your next mission a successful career in IT!
$26-33 hourly 11d ago
Onboarding Specialist
Heitmeyer Consulting
Specialist job in Columbus, OH
Contract to Hire
Onsite 4 days a week in Columbus, OH
The Broker Dealer Operations Specialist 2 supports in the day-to-day execution of institutional client onboarding, account maintenance, and asset movement activities. This role is ideal for a detail-oriented professional with experience in broker-dealer operations who thrives in a fast-paced, regulated environment.
Key Responsibilities
Review and process institutional client onboarding requests, ensuring proper documentation for various client types (Corporation, LLC, Partnership, etc.).
Perform AML, CIP, KYC, and OFAC screenings for new and existing clients.
Review and approve asset movements, including ACH and Fedwire transactions.
Process and maintain client account updates, ensuring accuracy and compliance.
Support settlement and reconciliation activities for institutional trading products, including ICS/CDARs and Money Market Funds.
Prepare and update operational procedures, job aids, and ad hoc reports.
Collaborate with audit and risk teams to provide documentation and validate controls.
Assist in training and quality assurance for new team members.
Participate in special projects to enhance process efficiency and client experience.
Basic Qualifications
High School Diploma or equivalent.
1+ year of experience in brokerage, investment operations, or institutional onboarding.
Preferred Qualifications
Working knowledge of AML, CIP, KYC, and OFAC compliance requirements.
Experience with wire and ACH processing and approvals.
Familiarity with institutional or foreign client onboarding processes.
FINRA SIE and Series 99 licenses preferred; Series 6 or 7 a plus.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office (Excel, Outlook, Word).
Ability to manage multiple priorities and collaborate effectively across teams.
$35k-68k yearly est. 5d ago
Coatings and Restoration Specialist
Polyglass USA, Inc./Mapei Group
Specialist job in Columbus, OH
Polyglass USA, Inc
., a premier roofing materials manufacturer, has an opening for a Coatings and Restoration Specialist located in the Midwest. This role is primarily responsible for providing a defined territory sales and field technical support, product knowledge/training, and project support to consultants, architects, engineers, contractors, and distributors with the goal of educating/training customers and achieving a target revenue goal for that territory and driving repeat business.
What You Get to Do:
Attain/exceed territory revenue goals by providing sales support to customers in a defined territory
Sales support responsibilities include but are not limited to providing job leads to contractors, processing substitution requests, developing contacts/repeat customers in the contractor, architectural, consultant, engineering, and distribution community within the defined territory
Develop sales strategy and execute for the defined territory, including developing the appropriate product and customer mix to attain the defined revenue
Support the Technical Services Manager with waterproofing and air and vapor barrier installation and design needs
Represent the entire BES portfolio by seeking out both waterproofing and roofing opportunities, and work with the roofing group to develop and communicate leads
Design and develop technical content upon request, including but not limited to guide specifications, installation instructions, CAD drawings/system details, etc.)
Provides project support to contractors, specifiers, consultants, architects, and building owners on the job site, in person or via conference calls, to ensure successful project completions
Provide voice of customer from the field to product management and R&D for new product development projects
Support the BES training initiatives for both internal and external parties upon request
Manage relationships and promote Polyglass image/goals within requested industry associations (for example, IIBEC, CSI, SWRI, etc.)
What You Bring:
7+ years of related industry experience in a technical and or sales role
Ability to travel up to 30%
Join the Polyglass family today. ************************
$35k-68k yearly est. 3d ago
Sales Support Specialist
Matlock Group LLC 4.1
Remote specialist job
We are representing a manufacturing firm in the Reading, PA area who is looking to hire a REMOTE Sales Support Specialist to support their Sales team.
This role is 100% remote and can pay up to $55,000. They also provide fantastic benefits and supportive company culture.
Sales Support Specialist Responsibilities:
Prepare and update price quotes for customers using Excel and HubSpot.
Ensure accuracy and quick turnaround on all quotes and pricing requests.
Follow up with customers regarding quotes, samples, and order status using HubSpot and Outlook.
Build strong relationships through consistent communication and customer care.
Confirm customer orders and ensure order patterns are correct.
Check inventory availability and coordinate sample requests.
Respond to customer inquiries with professionalism, patience, and a solutions-focused approach.
Support inside sales efforts by maintaining strong customer relationships and communicating clearly with internal teams.
Manage inbound calls and schedule follow-up calls/meetings as needed.
Keep accurate notes, activity logs, and records in HubSpot.
Obtain freight quotes and verify pricing details when needed.
Pull reports and create spreadsheets to support the sales team.
Collaborate on special projects and continuously improve processes.
Sales Support Specialist Requirements:
5+ years in customer service, inside sales, or sales support within a manufacturing or B2B environment.
Strong Microsoft Office skills (especially Excel).
Experience using HubSpot (SAGE 100 experience is a plus).
Tech-savvy and quick to learn new systems.
Organized, detail-oriented, and able to manage multiple priorities.
Excellent verbal and written communication skills.
A proactive, team-oriented mindset and the ability to work independently in a remote environment.
$55k yearly 3d ago
Manhattan Associates SCI Specialist
4Sight Supply Chain 4.0
Remote specialist job
Job Summary:We are seeking a skilled and experienced Manhattan Associates SCI (Supply Chain Intelligence) Specialist to join our team and support the design, development, and optimization of the supply chain analytics and reporting capabilities for our Clients. The ideal candidate will have a strong background in supply chain systems and business intelligence, with specific hands-on experience implementing and supporting Manhattan SCI module.
Key Responsibilities:
Design, develop, and maintain reports, dashboards, and KPIs using Manhattan SCI and associated BI tools.
Collaborate with business stakeholders to gather reporting requirements and translate them into technical specifications.
Work closely with Client teams (WMS, TMS, OMS) to ensure data integrity and alignment across systems.
Optimize existing SCI configurations, data models, and ETL processes for performance and scalability.
Troubleshoot and resolve issues related to data accuracy, reporting errors, and system performance.
Support testing, upgrades, and new implementation projects involving the Manhattan SCI platform.
Train end-users on report usage and data interpretation.
Document processes, configurations, and support procedures.
Required Qualifications:
Bachelor's degree in Information Technology, Supply Chain, Computer Science, or related field.
3+ years of experience working with Manhattan Associates SCI in a technical or functional role.
Strong understanding of supply chain processes, warehouse operations, or transportation management.
Proficient in SQL, PL/SQL, and experience with data warehousing concepts.
Experience with BI tools such as Cognos, Power BI, or Tableau.
Knowledge of Manhattan Active or legacy versions (WMOS, etc.) a strong plus.
Ability to translate business needs into technical requirements.
Strong problem-solving and communication skills.
Preferred Qualifications:
Experience integrating SCI with other Manhattan modules (WMS, TMS, OMS).
Prior involvement in full-cycle implementations or SCI upgrades.
Familiarity with cloud-based data solutions and reporting.
Experience working in Agile/Scrum environments.
What We Offer:- Competitive salary and benefits package- Opportunity to work with cutting-edge supply chain technology- Collaborative and inclusive work environment We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job DescriptionAbout The Strickland Group: The Strickland Group is a family-driven, vision-first financial services agency helping families protect and build wealth through life insurance and retirement solutions. This is a 100% commission, remote role with flexible hours, mentorship, and a clear path to agency ownership. You'll meet with warm leads, uncover needs, present options, and help clients put protection in place. Training is provided; no experience required, but strong work ethic, coachability, and a desire to grow are musts.
$45k-85k yearly est. 28d ago
Client Advocate Specialist
Health Catalyst 4.7
Remote specialist job
Join one of the nation's leading and most impactful health care performance improvement companies. Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation's leading healthcare organizations. We are also increasingly serving international markets. Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through:
Data: integrate data in a flexible, open & scalable platform to power healthcare's digital transformation
Analytics: deliver analytic applications & services that generate insight on how to measurably improve
Expertise: provide clinical, financial & operational experts who enable & accelerate improvement
Engagement: attract, develop and retain world-class team members by being a best place to work
Role: Client Advocate SpecialistProduct Team: CRStarLocation: US RemoteTravel:
Provide first line of support for client questions and issues. Assist in issues pertaining to the use of the software.
Engage with clients to better understand changing needs and priorities, in turn to help prioritize new features and services.
Develop and maintain client relationships; proactively engage with clients in designated territory to understand their utilization, changing needs, broader circumstance around registry engagement with the cancer center administration with the goal of engaging with Registry Team leaders, Cancer Center leaders or Oncology Service Line leaders.
Coordinate implementation efforts with new clients to include building the plan, training and set up
Engage with regional state associations with the objective of establishing leadership credentials. Attend regional state and national conferences as needed.
Maintain knowledge of state and national standards
Assist and coordinate with the Manager of Education to provide ongoing education and training for existing clients.
Assist the Director, Growth with new prospects in the designated region, which may include software demonstrations on line or on site
Periodically, support continuing Product Management and enhancement efforts
Periodically, support Software quality and testing efforts as needed.
Become the Subject Matter Expert in one key area that will support the company's objectives.
What you bring to this role:
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
Excellent computer proficiency (MS Office - Word, Excel and PowerPoint)
Good presentation skills
At least 3 years Cancer Registry experience, preferably with CRStar.
Active Certified ODS-C, certification required
Information Security and Compliance Responsibilities:
Maintain compliance with training directives required by the organization pertaining to Information Security, Acceptable Use Policy and HIPAA Privacy and Security.
Adhere to and comply with the organizations Acceptable Use Policy.
Safeguard information system assets by identifying and reporting potential and actual security events to the organizations Security and Compliance Officers.
The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned by Health Catalyst.
Studies show that candidates from underrepresented groups are less likely to apply for roles if they don't have 100% of the qualifications shown in the job posting. While each of our roles have core requirements, please thoughtfully consider your skills and experience and decide if you are interested in the position. If you feel you may be a good fit for the role, even if you don't meet all of the qualifications, we hope you will apply. If you feel you are lacking the core requirements for this position, we encourage you to continue exploring our careers page for other roles for which you may be a better fit.
At Health Catalyst, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of others. Because of our deep commitment to respect every individual, Health Catalyst is an equal opportunity employer.
$42k-70k yearly est. Auto-Apply 49d ago
Associate Specialist - Community Support Systems
Zwift 3.9
Remote specialist job
Seniority Level:
Associate
About the role and about You:
The Specialist - Community Support Systems role is reserved for those team members who are able to work independently on assigned tasks with minimal review within the Community Support technology stack. You build effective relationships to complete work diligently and can decipher customer problems and identify & implement effective systematic solutions within the Community Support technology stack. You are an accountable, highly motivated, and problem-solving individual, who will work in the best interests of our Community & Zwift, balancing cost and quality.
What you'll do:
Liaise with the Sr. Specialists, offering frontline support for our Community Support Systems (specifically Kustomer).
Partner closely with internal customers to solve system concerns.
Escalate to 3rd Party vendors as necessary to ensure ongoing Zwift CS operations.
Assist in the implementation of Zwift's Community Support AI strategy.
Complete assigned deliverables in a timely manner.
Become the subject-matter expert in CS Systems.
What we're looking for:
Experience administering Community Support channels (email, chat, voice, IVR, etc).
Works autonomously, but uses judgment to escalate appropriately, as needed, to complete objectives.
Strategic problem-solving for complex problems.
Develops relationships with teammates across multiple CS specializations.
Communicates updates to 3rd Party vendors following established processes.
Experience applying technology solutions for Contact Center Operations, CX, and reporting/metrics.
Bonus points:
Experience with Kustomer platform.
Familiarity with the Effortless Experience.
If Zwift determines in any stage of our interviews that any AI tools are being used without disclosure or citation, your candidacy will be disqualified.
For All US Based Full-Time Positions:
The base salary for this position ranges between $45,000.00 to $70,000.00. The base salary will be based on a number of factors including the role offered, the individual's job-related knowledge, skills, qualifications, and geographic location. In addition to base salary, Zwift is proud to offer a comprehensive and competitive benefits package for all eligible employees which also includes performance bonuses, equity, and a full range of medical, financial, and other perks and benefits.
How to stand out among the rest:
Your resume/CV is enough to show off your skills, accomplishments, and experience. However, if you choose to include a cover letter introducing us to your awesome personality, we will read that too.
We strongly believe that different backgrounds and ideas are a competitive advantage; we hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Zwift is proud to be an Equal Opportunity Employer. If you have a disability or special need that requires accommodation, please let us know by emailing *****************.
Zwift, Inc. is an Equal Opportunity Employer.
$45k-70k yearly Auto-Apply 40d ago
Client Access Specialist
Neighborhood Service Organization 3.9
Remote specialist job
Job Title: Client Access Specialist
Department: Centralized Patient Access
Reports To: Client Access Manager
FLSA Status: non-Exempt
Client Access Specialists will provide exceptional customer service and knowledge of NSO's programs, services, and policies to assist callers with inquiries, requests, appointments, complaints, verifications, and problems. They must meet or exceed key performance metrics while handling a high volume of inbound calls in a fast-paced environment. Successful candidates must possess strong communication skills, time management, and organizational skills.
This position promotes the mission, vision, values and strategic plan of Neighborhood Service Organization and helps to achieve the strategic goals and objectives of the unit in an administrative capacity for specified NSO clinics.
Requirements and Duties
Answer high volume of phone calls, route, and respond appropriately
Schedule appointments for consumers
Confirm upcoming appointment times and reschedule if necessary
Monitor clinician calendars and schedule appointments
Perform insurance verification and confirm consumer demographic and contact information
Register new consumers in the electronic medical records system
Monitor for referrals and conduct follow up activities
Perform other clerical duties such as filing, photocopying, transcribing and faxing
Manage patient demographic and personal information.
Issue medical files to persons and agencies compliant to all NSO policies, state and federal laws, including HIPAA regulations.
Compile, verify, type, file medical records, correspondence, and reports
Update records upon receipt of new information
Assist with departmental / unit audits and investigations.
Distribute medical charts to the appropriate departments / units within NSO.
Maintain quality and accurate records by following NSO procedures.
Ensure consumer charts, paperwork and reports are completed in an accurate and timely manner.
Ensure all medical records are protected and kept confidential
Other duties as assigned.
Work Environment
Works in an office environment and uses a computer, telephone and other office equipment as needed, to perform duties.
The noise level in the work environment is typical of that of an office with occasional contact with consumers/patients.
Bends, stoops and reaches in order to file, search for and retrieve records and documents. Manual dexterity and regular fine-finger and hand/wrist motions are required for operating a keyboard, writing and filing.
Must be able to lift up to 15lbs on occasion
Seeing/vision, talking/speaking and listening/hearing are continuously required.
Frequently required to sit & stand during working hours Frequently required to sit, walk or drive.
Occasionally required to travel between work locations.
Requirements
Qualifications:
Education : High School Diploma or equivalent
Minimum Required Experience 1-year minimum experience in a call center, administrative assistant, receptionist or related role
Additional Requirements
Proficiency in MS Office (Word, Excel, PowerPoint & Outlook)
Proficiency in electronic medical records systems
Ability to learn additional software
Proficiency in general office equipment (PC, printer/fax/copier, telephony system)
Proficiency in data entry, filing
Valid Michigan Driver's license/access to private transportation.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite or related software.
Experience working remotely and proficient with software/tools related to remote work.
Experience working with data in all forms including electronic formats and databases.
Ability to interact with staff, students, parents, and visitors at school while remaining professional, polite, and courteous.
E.E.O.C. Statement
The above elements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties of personnel so classified, or a contractual commitment, and NSO retains the right to amend or revise this job description at any time.
NSO is an Equal Opportunity Employer and is committed to excellence through diversity and considers candidates without regard to sex (including pregnancy related conditions) genetic information, race, color, weight, height, religion, nation ,origin, citizenship, age, disability, martial or veteran status, misdemeanor arrest record, sexual orientation, transgender status or gender identity or any other legally protected status
$30k-36k yearly est. Auto-Apply 19d ago
Client Relationship Specialist
Net Driven 3.5
Remote specialist job
The position operates in a fast-paced, technology-based environment. The Client Relationship Specialist will have total responsibility for the client experience and retention of client accounts, as well as the control and autonomy to help clients succeed in expected and unexpected ways.
Here is more of what you'll get to do:
Total responsibility as primary liaison between Net Driven and dealers in the United States and Canada.
Communicate effectively and timely with clients about Net Driven's products and features and the process that will be followed to deliver them.
Plan, schedule and execute client performance discussions within established time frames.
You'll thrive in this role if you have:
The ideal candidate will have a bachelor's degree and/or equivalent client management experience.
2 - 5 years' equivalent experience.
Fast learner who thrives on multi-tasking.
Skilled at managing time/priorities based on company goals and objectives.
Knowledge of SEO, social media, and website analytics.
Must be a great communicator to contribute to and ensure high integrity and a high productivity culture.
Experience with Salesforce.com or CRM software preferred.
Technology/Automotive experience preferred.
Call center success in a client-facing position is a plus.
Does this position sound like something you would enjoy and be successful at, but you're not sure you have the exact qualifications to be considered? While our job descriptions outline the type of candidate we're looking for, it is not a checklist. We encourage you to apply!
This role is not open to candidates located in Colorado, Connecticut, California, Maryland, Nevada, New York, Rhode Island, or Washington.
Who are we?
LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. Our family of brands includes Dealer Spike, Dealer Car Search, Frazer, TCS Technologies, Net Driven, Direct Communications, Inc. (DCi), Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV. We are an international company with offices located in the United States, Mexico (Juniper Data Center), Belize (Dealer Spike Belize), India and The Netherlands. Together, we are LeadVenture.
In this role, you'll be working with our Net Driven brand who provides results-driven digital marketing solutions to thousands of independent automotive businesses throughout North America. Net Driven helps small businesses thrive in the digital age and employs some of the region's most influential minds in technology, SEO, digital marketing, and web design.
LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.
LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge.
$35k-62k yearly est. Auto-Apply 60d+ ago
New Business Specialist, Detroit
Draftkings 4.0
Remote specialist job
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As a VIP New Business Specialist, you'll streamline and enhance our onboarding and acquisition of our high-value players. You'll be a part of a team that prospects and sources to build relationships and continuously engage your customers. On this team, you'll optimize our VIP engagement strategy and understand the true needs of our players to foster long-term loyalty.
What you'll do as a VIP New Business Specialist
Actively prospect, attract, and develop new VIP players in your region.
Ideate, create, and execute regional DraftKings Player Acquisition events.
Implement a localized go-to-market strategy and develop VIP acquisition events, promotions, and offers.
Manage and monitor the implementation of the business plan to achieve planned revenue and profits.
Contribute to net revenue, process, and compliance initiatives while executing against all VIP policies and guidelines including responsible gaming policies.
Create a Player experience that will drive high levels of brand advocacy.
What you'll bring
Bachelor's degree in a related field and at least 3 years of Sales or Business Development experience with high-value accounts.
Experience managing a book of high-value accounts with preferred pre-existing customer relationships.
Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment.
Willingness to travel and work nights and weekends.
Must be able to obtain and maintain required State Gaming Licenses.
This is a commission-based position. Total compensation details will be discussed during the interview process.
#LI-AS1
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 90,000.00 USD - 90,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$41k-65k yearly est. Auto-Apply 14d ago
Client Relationship Specialist
Leadventure
Remote specialist job
at Net Driven
Client Relationship Specialist
The position operates in a fast-paced, technology-based environment. The Client Relationship Specialist will have total responsibility for the client experience and retention of client accounts, as well as the control and autonomy to help clients succeed in expected and unexpected ways.
Here is more of what you'll get to do:
Total responsibility as primary liaison between Net Driven and dealers in the United States and Canada.
Communicate effectively and timely with clients about Net Driven's products and features and the process that will be followed to deliver them.
Plan, schedule and execute client performance discussions within established time frames.
You'll thrive in this role if you have:
The ideal candidate will have a bachelor's degree and/or equivalent client management experience.
2 - 5 years' equivalent experience.
Fast learner who thrives on multi-tasking.
Skilled at managing time/priorities based on company goals and objectives.
Knowledge of SEO, social media, and website analytics.
Must be a great communicator to contribute to and ensure high integrity and a high productivity culture.
Experience with Salesforce.com or CRM software preferred.
Technology/Automotive experience preferred.
Call center success in a client-facing position is a plus.
Does this position sound like something you would enjoy and be successful at, but you're not sure you have the exact qualifications to be considered? While our job descriptions outline the type of candidate we're looking for, it is not a checklist. We encourage you to apply!
This role is not open to candidates located in Colorado, Connecticut, California, Maryland, Nevada, New York, Rhode Island, or Washington.
Who are we?
LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. Our family of brands includes Dealer Spike, Dealer Car Search, Frazer, TCS Technologies, Net Driven, Direct Communications, Inc. (DCi), Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV. We are an international company with offices located in the United States, Mexico (Juniper Data Center), Belize (Dealer Spike Belize), India and The Netherlands. Together, we are LeadVenture.
In this role, you'll be working with our Net Driven brand who provides results-driven digital marketing solutions to thousands of independent automotive businesses throughout North America. Net Driven helps small businesses thrive in the digital age and employs some of the region's most influential minds in technology, SEO, digital marketing, and web design.
LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.
LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge.
$32k-52k yearly est. Auto-Apply 60d+ ago
Claims Processing Specialist
Independence Pet Group
Remote specialist job
Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.
Pets Best, a subsidiary of IPH, is building a digital first pet e-commerce platform with the aim of connecting key market services such as adoption, lost pet and insurance to make pet care easy.
Job Summary:
Pets Best is seeking a Claims Processing Specialist who will report to the Supervisor, Claims. Claims Processing Specialists are responsible for reviewing invoices and pet medical documents and determining coverage in compliance with the current Underwriter's policy.
Job Location: Remote - USA
Main Responsibilities:
Review individual policies to make an eligibility determination with high degree of accuracy
Contact with internal departments as well as veterinarians and clinic staff
Ensure compliance guidelines are met with both internal policies and procedures and contractual commitments
Work independently and with others on a virtual team
Drive a “Great Place to Work” culture, attend and participate in team meetings as well as engagement events
Use PC based programs to enter data into claims system, communicate with leaders and teammates, and organize information
Create and issue claim decisions to pet parents using proper spelling, grammar, and punctuation in line with the policy terms
Calculate invoice totals, discounts, and tax rates
Perform other duties and/or special projects as assigned
Qualifications:
High school diploma or equivalent
3+ years recent clinical veterinary experience (dog and cat) as a veterinary assistant, veterinary technician or veterinarian
Knowledge of veterinary terms, abbreviations and conditions.
Knowledge of medical conditions and associated symptoms, procedures, treatments, secondary conditions and pharmaceuticals used in veterinary medicine
Knowledge of canine and feline breeds, anatomy and associated predispositions to illness.
Ability to read and interpret medical diagnoses via medical records review both written and digital.
Ability to work cross functionally with our internal and external resources
Ability to handle multiple projects concurrently
Ability to navigate Windows OS, Google Chrome, and corresponding applications
Demonstrable Microsoft Office proficiency: Word, PowerPoint, Excel, Outlook, Teams
Strong writing skills: organization, spelling, grammar and punctuation
Strong mathematical and problem-solving skills
#LI-Remote
#petsbest
All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:
Comprehensive full medical, dental and vision Insurance
Basic Life Insurance at no cost to the employee
Company paid short-term and long-term disability
12 weeks of 100% paid Parental Leave
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Retirement savings plan
Personal Paid Time Off
Paid holidays and company-wide Wellness Day off
Paid time off to volunteer at nonprofit organizations
Pet friendly office environment
Commuter Benefits
Group Pet Insurance
On the job training and skills development
Employee Assistance Program (EAP)
Job Description
World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.
Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.
Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region.
Primary Responsibilities
Collaborate with colleagues to facilitate the movement of business to partner carriers
Run reports with specific parameters
Review existing books of business for purpose of consolidation
Regular discussion with partner carriers
Responsible for independently managing assigned projects with partner carriers
Distribute carrier quotes to servicers
Regular follow ups/communication with servicers on bind status
Negotiate coverage/premium on quotes with carriers
Bind business including processing payments
Tracking results of business movement
Managing and meeting monthly production goals
Qualifications
Property & Casualty, Commercial Lines licensed at least 5 years
Strong knowledge in commercial lines servicing experience including remarketing and new business placement.
Expertise in Middle Market Accounts, Specialty P&C Market Segments including Surplus Lines
Strong functional knowledge of Excel specific to creating, formatting, and evaluating formulas and working within spreadsheets. Must be proficient in Excel, Word, and other MS Office products
Applied/Epic or similar agency management software experience, preferred.
Strong organizational skills, ability to work in a fast-paced environment with minimal instruction and a high degree of accuracy and attention to detail.
Maintain effective relationships with co-workers, and trading partners.
Ability to work in a team environment
Able to work independently and enjoy a high degree of interaction with team members.
Self-motivated and driven.
Maintain a sense of urgency and ability to work with and meet deadlines.
Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance.
The ability to multitask, prioritize, work independently, and use discretion surrounding sensitive information.
Ability to maintain a professional demeanor and positive attitude
Compensation
This position is located in New Jersey.. The base salary for this position at the time of this posting may range from $70,000 to $75,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications. We offer a competitive benefits package and variable pay programs, please visit ************************************** for more details.
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Compensation
This is a remote position with a competitive benefits package. The base salary ranges from $75,000 to $80,000, with bonus eligibility. Actual compensation will depend on experience, qualifications, and business needs. Learn more about our careers at: **************************************.
TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES:
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department.
#LI-MA1
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Job Description
Associate Category Specialist
Department: Merchandising
FLSA Status: Non-Exempt
Pay Range: $17.00 - $18.00 per hour, commensurate with experience
Schedule: Full-time - Monday through Friday - Day Shift
Location: Harrisburg, PA or Las Vegas, NV (must be onsite for training period)
Position Summary The Associate Category Specialist is responsible for conducting research to identify and add new products within an assigned category. This role works closely with the Director of Merchandising and Senior Category Specialists to support product development, pricing analysis, and vendor relationships. The ideal candidate will be detail-oriented, tech-savvy, and excited about the automotive industry.
This position requires a solid understanding of how vehicles work, as well as basic automotive parts knowledge. The ability to distinguish between vehicle systems and components, and understand their compatibility and applications, is essential for success in this role.
Key Responsibilities
Work with other members of the team to identify new products and lines
Add new products to the inventory and update ERP system with accurate product information
Provide Copywriting and Photography teams with relevant product data and images
Research and recommend cross-sells and related parts for products in your category
Communicate with vendors to gather additional product details and media
Track vendor product updates and industry trends
Identify and resolve website errors, fitment issues, and product information gaps
Coordinate product photo corrections and application updates
Qualifications
High school diploma or equivalent required; some college preferred
1-2 years of related experience preferred
Strong attention to detail and organizational skills
Familiarity with Microsoft Word, Excel, and Outlook
Ability to analyze data and identify trends
Strong communication and problem-solving skills
A passion for the automotive industry is highly desired
Working knowledge of automotive systems and components such as suspension, drivetrain, and engine parts
Ability to interpret fitment and compatibility data for various makes and models
Benefits
Hourly Rate: $17.00 - $18.00 per hour, based on experience
Bonus Program eligibility after 6 months
Remote Work Available after Training Period
Paid Time Off and Company Paid Holidays
Medical, Dental, and Vision Insurance (affordable options)
Health Savings Account with company contribution
Life and Short-Term Disability Insurance
401(k) with 4% company match and profit sharing
Employee Assistance Program
Casual dress code
Who We Are Founded in 1985 by two friends and their shared passion for classic Mustangs, CJ Pony Parts is committed to empowering the automotive community to enjoy the restoration and performance hobby. Our culture is built on our core values of Teamwork, Respect, Customer Service, Integrity, and Innovation. We're proud to be a trusted name in automotive parts and accessories-and we're growing!
Equal Opportunity Employer CJ Pony Parts is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
E-Verify CJ Pony Parts uses E-Verify to confirm the employment eligibility of all new hires.